Experience
Hollywood Casino   February 2005 - Present
President Casino  October 2002 - December 2004
Steak n Shake  August 1997 - March 2003

Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Accounting, PowerPoint, Teamwork, Financial Accounting, Financial Analysis, Customer Service, Financial Reporting, QuickBooks, Bookkeeping, Auditing, Tax, Research, English, Time Management, Income Tax, Public Speaking, Windows, Budgets, Employee Training, Event Planning, Team Building, Training

Education
DeVry University   2012 — 2015
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services

Missouri College   1999 — 2000
Associate of Arts and Sciences (A.A.S.), Computer Engineering

Lindbergh Senior High School   1995 — 1999
General Education, General Studies

Experience
Puritan Medical Products Co.  October 2011 - Present
Walmart  October 2010 - November 2010
Shaw's Supermarkets  December 2004 - September 2010
U.S. Census Bureau   April 2010 - April 2010
Hollywood Casino   June 2008 - September 2008
Hillshire Brands  October 2006 - December 2006
Bangor Daily News  October 2000 - June 2001

Skills
Manufacturing, Retail Sales, Radio Broadcasting, Writing, Forklift Operation, Pallet Jack, Sorting, Packing, Shipping, Pitching Ideas

Education
Husson University   2006 — 2008
Associate's Degree, Radio, Television, and Digital Communication, 3.5

Foxcroft Academy   2001 — 2005
High School, Regular/General High School/Secondary Diploma Program, 3.6

Experience
Harvest  April 2013 - Present
Hershey Road Family Restaurant   February 2013 - Present
Pizza Hut  August 2011 - Present
Texas Roadhouse  August 2012 - January 2013
Batdorf to-go & Catering   November 2011 - January 2012
Feeser's   May 2011 - August 2011
C & S Wholesale Grocers  January 2011 - April 2011
CROSSMARK  June 2010 - January 2011
Hollywood Casino   May 2010 - September 2010
Rite Aid  November 2008 - January 2010

Skills
Fine Dining, Multi Tasking, Customer Service, Problem Solving, People Skills, Works Well in Groups, Organization &..., Inventory Control, Food & Beverage, Service Delivery, Merchandising, Retail Sales, Cashiering, Warehousing, Stock Picking, Order Processing

Education
Harrisburg Area Community College   2010 — 2010
G.E.D, General

Experience
Hollywood Casino   August 2012 - Present
Hollywood Casino   August 2010 - August 2012
Hollywood Casino   October 2007 - August 2010
Casino Magic  February 2001 - August 2005
Pavilions Grocery   May 1991 - October 2000

Skills
Cake Decorating, Wedding Cakes, Pastry, Bread, Chocolate, high volume production, Management, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Service, Restaurants, Restaurant Management, Mass Production, Food & Beverage, Culinary Skills, Menu Development, Bakery, Cakes, Baking, Catering, Chef, Cookies, Cuisine, Culinary Management, Hospitality, Menu Costing, Recipes

Education
Cypress College   1988 — 1991
Culinary Arts and Related Services

Experience
Fiserv EFT  September 2014 - Present
Hollywood Casino   July 2012 - August 2014
Ashland Inc  August 2006 - February 2012
Ashland, Inc.   March 2004 - August 2006
Ashland, Inc.   September 2001 - October 2003
Ashland, Inc.   1999 - September 2001
Ashland, Inc.   July 1997 - 1999
National City Bank  1988 - July 1997

Skills
SAP, Process Improvement, Team Building, SAP BW, Customer Relations, Customer Service, Logistics, Continuous Improvement, Training, Sales, Supply Chain, Management, Customer Satisfaction, Time Management, Supply Chain Management, Leadership, Coaching, Analysis, Account Management, Manufacturing, Sourcing, Salesforce.com, Pricing, Forecasting, Interviews, Business Process, Inventory Management, Call Centers, Teamwork, Customer Retention, Cross-functional Team...

Education
Franklin University   2002 — 2004
Bachelor of Science, Applied Business Management

University of Toledo   1982 — 1984
Associates Degree, Degree, Drafting and Design

Columbus State   2012 — 2012
Certified Logistics Associate (CLA)

Columbus State   2012 — 2012
Certified Logistics Technician (CLT)

LogisticARTs

Experience
Hollywood Casino   April 2013 - Present
Weissman's Designs For Dance  July 2014 - September 2014
Redbirds Sports Cafe   January 2013 - April 2013
Payless ShoeSource  December 2010 - April 2013
Hardees Foods Systems   June 2006 - December 2012

Skills
Retail, Sales, Microsoft Word, PowerPoint, Customer Service, Microsoft Office, Time Management, Microsoft Excel, Leadership, Event Planning, Customer Satisfaction, Merchandising, Inventory Management, Cashiering, Visual Merchandising, Teamwork, Retail Sales, Team Building, Data Entry

Education
The Art Institute of St. Louis   2012 — 2015
Bachelor's Degree, Fashion Marketing

Eastern Illinois University   2012 — 2013
Bachelor's Degree, Apparel and Textiles

Lewis and Clark Community College   2007 — 2011
Associate's Degree, General Education/Science, 3.2 GPA

Experience
Hollywood Casino   July 2010 - Present

Education
Full Sail University
Bachelor of Arts (B.A.)

Experience
Transitional Case Management Program   December 2014 - Present
Episcopal Center for Children  May 2014 - October 2014
Episcopal Center for Children  August 2013 - April 2014
Macy's  March 2013 - January 2014
H.D. Cooke Elementary School   September 2012 - June 2013
Hollywood Casino   March 2012 - August 2012
Holiday Inn  February 2010 - March 2012
YMCA  November 2008 - December 2009
Louisiana State University  August 2006 - December 2007
Lifetime Fitness  May 2007 - August 2007

Skills
Customer Service, Social Skills, Administrative..., Mental Health Counseling, Child Development, Typing, Organization, Child Welfare, Child Advocacy, Microsoft Office, Computer Proficiency, Secretarial Skills, Attendance Management, Data Entry, Early Childhood..., OneNote, Psychology, School Social Work, Group Therapy, Tableau, Case Managment, IEP Drafting, Individual Counselling, Parent Communication, Social Emotional..., Emotional Disabilities, Learning Disabilities, Case Management, Event Planning

Education
Howard University   2012 — 2014
Master of Social Work (MSW), Social Work

Louisiana State University and Agricultural and Mechanical College   2006 — 2011
Bachelor of Science (BS), Psychology

Reservoir High School   2002 — 2006
High School Diploma, High School, 3.0

Experience
Kobe Japanese Steakhouse  October 2012 - Present
Hollywood Casino   May 2010 - Present
Victoria's Secret  June 2010 - October 2012
Tween Brands  June 2008 - September 2010

Skills
Mental Health, Customer Service, French, Leadership Development

Education
University of Maine   2009 — 2013
Bachelor's degree, Psychology

Griffith University

Experience
Hollywood Casino   February 2015 - Present
Friendship Senior Options  September 2013 - Present
Friendship Senior Options  January 2012 - September 2013
Tom & Eddie's, LLC   February 2010 - January 2012
Wyndemere LLC  February 2008 - April 2010

Skills
Inventory Management, Waste Management, Purchasing, Procedure Development, Menu Development, Menu Costing, Public Speaking, Showmanship, Team Building, Team Management, Team Leadership, Leadership, Situational Awareness, Cooking, Culinary Skills, Serve Safe Certified

Education
Roosevelt University   2013 — 2014
Hospitality and Tourism Management

College of DuPage   2008 — 2010
AAS Baking & Pastry Arts

College of DuPage   2004 — 2008
Associate of Arts and Sciences (AAS) Culinary Arts

Experience
Frederic Loraschi Chocolate   October 2014 - Present
Hollywood Casino   August 2014 - October 2014
L'Auberge du Lac  2013 - 2014
Main Pharmacy   May 2007 - July 2013

Skills
Pastry, Baking, Highly detail oriented, Patience, Passionate about work, Resorts, ServSafe, Banquets, Culinary Skills, Fine Dining, Food, Hospitality, Hospitality Management, Menu Development, Micros

Education
CUNY New York City College of Technology
Bachelor's degree, Hospitality Administration/Management; Pastry

New Utrecht High School
Advanced Regents Diploma

Experience
Wicked Stix Cigars and Sinful Coffee's   2015 - Present
Beachbody  November 2014 - Present
Stink Stank Stunk Inc.   March 2014 - Present
Back The Blue Line Foundation Inc.   August 2013 - Present
DuPage County Sheriff's Office  June 1997 - Present
Hollywood Casino   May 1994 - June 1997
Global plastics and Chemicals   January 1990 - 1994

Skills
Surveillance, Criminal Justice, Firearms, Investigation, Emergency Management, Crisis Management, First Responder, NIMS, Public Speaking, Corrections, Field Training Officer, Security Management, Field Training, Taser, Workplace Violence, Disaster Response, Emergency Planning, Incident Command, Emergency Services, Fire Safety, Security Training, Corporate Security, Crime Scene, Risk Assessment, First Aid, Security Operations, Firefighting, Physical Security, Private Investigations, AED, CCTV, Cpr Certified, Fire Prevention, Supervisory Skills, Arson, Cybercrime, Verbal De-escalation, Fire Management, Criminology, Fire Protection, Pepper Spray, Testimony, ASP Baton, Computer Forensics, Homeland Security, Patrol, Law Enforcement..., Microsoft Word, Public Safety, Criminal Investigations

Education
College of DuPage   2011 — 2012
Bachelor's Degree, Fire Prevention and Safety Technology/Technician

University of Illinois at Chicago   1985 — 1989
Bachelor of Arts (BA), Political Science and Government, Criminal Justice

American Banking Institute   1986 — 1987
Bookkeeping, Accounting

Experience
Sweetser  May 2014 - Present
OHI Maine   December 2013 - Present
Hollywood Casino   May 2013 - December 2013
Pizza Hut  March 2010 - May 2013
University of Maine  June 2011 - October 2011
New York & Company  May 2010 - August 2010

Skills
Time Management, Customer Service, Teamwork, Psychology, Criminal Justice, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Certified Residential..., Cpr Certified, First Aid, Data Entry, Event Planning, Fundraising, Inventory Management, Social Networking, CPR Certified

Education
Husson University   2009 — 2014
Bachelor's degree, Psychology

Husson University   2009 — 2014
Bachelor's Degree, Criminal Justice

Orono High School   2005 — 2009

Experience
Gallagher Bassett Services, Inc.   September 2014 - Present
Acadian Ambulance  May 2013 - August 2014
Big Shoulders Digital Video  February 2012 - July 2014
Hollywood Casino   September 2012 - April 2013
Big Shoulders Digital Video  January 2012 - May 2012
Charter One Bank  June 2010 - October 2011
Norwegian Cruise Line  August 2008 - June 2010

Skills
Banking, Customer Relations, Editing, Employee Relations, Film, Hospitality, Hosting, Internet, Final Cut Pro, Avid Editor, Radio Broadcasting, Tricaster operation, Social Media, Photoshop, Video, Digital Media, Digital Video, Creative Writing, Camera Operating, Video Production, Avid, Photography, Final Cut Studio, Film Production, Television, Camera, Broadcast Television, Entertainment, Social Media Marketing, Commercials, Customer Service, Lighting, Audio Editing, Motion Graphics, Broadcast, Video Editing, Premiere, Videography, Sound, Adobe Audition, Producing, Post Production, Mac, Facebook, Media Production, Avid Media Composer, Adobe Creative Suite, DVD Studio Pro, Pro Tools, Voice Over

Education
Illinois Center for Broadcasting-Lombard Campus   2011 — 2012
Certificate/diploma, Radio and Television

Fort Lewis College   2003 — 2007
n/a, Theatre/Theatre Arts Management

Experience
Cracker Barrel  April 2013 - Present
Harrah's Entertainment  July 2007 - March 2013
Family Dollar  May 2006 - July 2007
Applebees International  May 2005 - May 2006
Hollywood Casino   October 2001 - May 2005

Skills
Restaurants, Food Service, Food, Organizational Structure, Cooking, Food & Beverage, Inventory Control, Customer Service, Hospitality, POS, Hospitality Management, Income Statement, Inventory Management, Management, Process Scheduler, Customer Satisfaction, Training, Hotels, Menu Development, Budgets, Micros, Leadership, Time Management, Casino, Retail, Hospitality Industry, Catering, Restaurant Management, Resorts, Hiring, VIP, Sales, Culinary Skills, Cuisine, Guest Service Management, Banquets, Recipes, Revenue Analysis, Fine Dining, Supervisory Skills, Gaming Industry, Hotel Management, Pre-opening, Sanitation, Event Management, Front Office, Casino Gaming, Wine, Employee Training, Forecasting

Education
Delta State University   2000 — 2001
BA, Journalism

Delta State University   1996 — 2000
BBA, Management

Experience
PA Department of State  December 2014 - Present
Freightliner of Harrisburg   October 2011 - December 2014
The Pampered Chef  2011 - 2013
Anteil, Inc.   September 2005 - October 2011
Hollywood Casino   January 2008 - August 2008
Service 1st Restoration & Remodeling LLC   August 2007 - December 2007
American Suzuki Motor Corporation  August 2005 - September 2007

Skills
Marketing, Advertising, Event Planning, Direct Marketing, Social Media Marketing, Public Relations, Social Media, Database Marketing, Press Releases, Email Marketing, Leadership, Sales

Education
University of Phoenix   2008 — 2011
Bachelors, Marketing

HACC, Central Pennsylvania's Community College   2005 — 2007
Associates, Marketing

Central Dauphin Senior High School   2001 — 2005

Experience
Self Employed, Hershey PA   September 2012 - Present
Baltimore School of Massage  September 2012 - April 2013
Hollywood Casino   September 2007 - August 2012
Cognitive Learning Systems, Inc. (LabLearner)   May 2004 - August 2005
Hershey Medical Center  October 1990 - March 2004

Skills
Medical Terminology, Social Media, 10 Key, Reflexology, Swedish, Business Development, Customer Satisfaction, Hospitality, Training, Event Management, Supervisory Skills, Marketing, First Aid, Social Networking, Telephone Skills, Organization, Typing, PowerPoint, Computer Proficiency, Therapeutic Massage, Telephone Reception, Team-oriented, Professional..., Presentation Development

Education
Harrisburg Area Community College   2006 — 2006
Document Processing, HACC

Capital Bartending School   2005 — 2005
Certification, Mixology

Experience
Krause Construction   2010 - Present
DTL and Associates   1990 - Present
Hollywood Casino   September 2006 - October 2008
TCF Bank  January 1998 - June 2006
Pezza Landscaping Company   January 1996 - January 1998
Lyons Township High School  1990 - 1996
Christian-Roge & Ribando   1985 - 1991

Skills
Facilities Management, Construction, Budgets, Team Building, Process Scheduler, Construction Management, Project Management, Contract Negotiation, Operations Management, Training, Management, Renovation, Building Maintenance, Project Planning, Contractors, Property Management, Contract Management, Leadership, Supervisory Skills, Maintenance Management, Negotiation, Customer Satisfaction, LEED, Real Estate, Sales, Cost Control, Building Inspections, Landscape Architecture, Civil Engineering, Mechanical Aptitude, Architectural Design, Architectural Drawings, Site Development, Site Planning, Site Inspections, Site Investigation, Facility Expansion, Value Engineering, Employee Relations, HVAC, Feasibility Studies, Customer Service, Coaching, Strategic Planning, Plumbing, Facilities Operations, Leadership Development, CPR and AED Certified

Education
University of Illinois at Urbana-Champaign   1994 — 1995
Certified Master Gardener, Applied Horticulture/Horticulture Operations, General

Governors State University   1985 — 1987
Certifications, Business Administration, Management and Operations

South Suburban College   1980 — 1984
Real Estate, Electrical, Business, General

Moraine Valley Community College
General Studies

Oak Forest High School
Diploma, Drafting and Design Technology/Technician, General

Sauk Area Technical Center
Technical Diploma, Architectural Engineering

Experience
Hollywood Casino   February 2015 - Present
Sophia's on Market   November 2013 - February 2015
Dukes Bar and Grille   January 2000 - November 2013

Skills
Bartending, Restaurant Management, Food, Restaurants, Catering, Menu Development, Food Service, Food, Banquets, Beer, Wine, Hospitality, Event Management, Hospitality Industry, Event Planning, Inventory Management, Fine Dining, Customer Service, Hospitality Management, Sales, Food & Beverage

Education
HACC, Central Pennsylvania's Community College
Baking and Pastry Arts/Baker/Pastry Chef

Experience
Hollywood Casino   November 2014 - Present
Alexander Van Loon Sloan Levens Favre PLLC   February 2014 - April 2014
U.S Army  January 2002 - March 2011
Walmart  June 2000 - December 2001

Skills
Microsoft Excel, Microsoft Word, Military Experience, Force Protection, Small Unit Leadership, Joint Military..., Accounting, Bookkeeping, Critical Thinking, Accounts Receivable, Account Reconciliation, Financial Statements, Member of AICPA, ProSystem fx Tax, Tax, Tax Preparation, Spreadsheets, General Ledger

Education
University of Southern Mississippi   2012 — 2014
Bachelor of Science (B.S.), Accounting

East Central Community College   2011 — 2012
Business Administration, General Studies, 3.17

Experience
Golf Channel  October 2012 - Present
Beech Creek Golf Carts   2000 - November 2012
Deer Run Country Club   January 2010 - October 2012
Beech Creek Golf Course   2008 - 2011
Hollywood Casino   May 2009 - July 2010
Hillview Golf Course   2002 - 2010
Key Bank  June 2006 - February 2007

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Team Building, Outlook, Teamwork, Inventory Management, Event Planning, Sales, Salesforce.com, Event Management, Email Marketing

Education
Florida Institute of Technology   2012 — 2014
Master of Science (M.S.), Information Technology-Cybersecurity, 4.0

University of Cincinnati College of Business   2006 — 2008
Bachelor of Business Administration, Operations Management

Experience
Hollywood Casino   August 2013 - Present
ArtisticVibe   January 2010 - Present
Hollywood Casino   June 2012 - August 2013
Hollywood Casino   April 2012 - August 2013
Preferred Alternatives   January 2011 - July 2013
LogoGraphic DNA   January 2011 - January 2012
UPS  January 2005 - January 2007

Skills
Typography, Logo Design, Posters, Graphic Design, Layout, Corporate Identity, Brochures, Illustration, InDesign, Illustrator, Business Cards, Adobe Creative Suite, Art Direction, Graphics, Flyers, QuarkXPress, Invitations, Packaging, Web Design, Image Manipulation, Advertising, Corporate Branding, Dreamweaver, Photography, Customer Service

Education
Lindenwood University   2013 — 2016
B.A, Human Resources Development

Hickey College   2005 — 2007
Associate's degree, Graphic Design

School of BusinessHickey College   2005 — 2007
A.A, Graphic Design

Experience
Hollywood Casino   April 2014 - Present
Freelance  August 2010 - Present
WHP-TV CBS 21   August 2010 - April 2014
Blue Ridge Channel 13 News   May 2010 - August 2010
Good Samaritan Hospital  June 2009 - September 2009
Interdigital Communications King of Prussia, PA   June 2006 - September 2008

Skills
Final Cut Pro, Edius, Adobe Creative Suite, Video Editing, Video Production, Broadcast, Videography, Editing, Social Media, Television, Premiere, Photoshop, Breaking News, Broadcast Television, Broadcast Journalism, Blogging, Creative Writing, Facebook, Film, Media Production, Graphic Design, Media Relations, Photography, Press Releases, Social Networking, Video, Camera, Non-linear Editing, ENPS, Journalism, Multimedia, Digital Media, Post Production, Field Producing, HD Video, Camera Operating, Lighting, Sports, Graphics, Public Relations, Advertising, InDesign, News Writing, After Effects, Digital Photography, Music Videos, Social Media Marketing, Logo Design, Photojournalism, XDCAM

Education
East Stroudsburg University of Pennsylvania   2004 — 2010
bachelor of science, Media Communications

Spring Ford High school   2000 — 2004

Experience
Amtekco Industries  April 2015 - Present
Milo's Catering   February 2012 - Present
N. Wasserstrom and Sons   August 2014 - June 2015
Hollywood Casino   September 2013 - July 2014
Sugardaddys   June 2011 - June 2012
Mozarts Bakery   April 2011 - July 2011
Wolfgang Puck Catering  October 2010 - April 2011

Skills
Operations Management, Purchasing, Sales Management, Project Management, Customer Service, Sales Operations, Databases, Logistics Management, Pastry, Baking, Bakery, Cakes, Chef, Culinary Skills, Recipes, Chocolate, Recipe Testing, Sanitation, Gourmet, Cuisine, Bread, Cake Decorating

Education
Columbus State Community College   2012 — 2014
Associate of Science (A.S.)

Culinary Institute of America   2007 — 2010
Associates of baking and pastry, Baking and pastry arts

Experience
TGI Fridays  April 2014 - Present
Self employed - artist/graphic designer  May 2010 - Present
Hollywood Casino   August 2013 - April 2014
Regal Entertainment Group  June 2010 - June 2013
Petland Retail Stores  August 2010 - December 2010
AMC Theatres  August 2007 - June 2010

Skills
Adobe Creative Suite, Microsoft Word, Microsoft Office, Google Chrome, Photoshop, Digital Painting, PowerPoint, Drawing, Figure Drawing, Microsoft Excel, Internet Explorer, Firefox, Sketching, Digital Sketching, Inking, Computer Graphics, Graphic Arts, Coloring, Color Theory, Color Schemes, Arts, Fine Art, Wacom Tablet, Scanners, Smartphones, Paint Tool Sai, Pencil, Charcoal Drawings, Digital Illustration, Comic Books

Education
College of DuPage   2009 — 2012
Associate of Arts (A.A.), Drawing and Illustrations

Waubonsie Valley High School   2005 — 2009
High School Diploma

Experience
Frostburg State University  September 2014 - Present
Volvo Group  June 2013 - July 2014
Hagerstown Community College  September 2012 - June 2013
Fitzpatrick Painting   August 2004 - September 2012
Sherwin-Williams Paints  May 2009 - April 2010
Hollywood Casino   February 2002 - July 2004

Skills
ASQ Member, Customer Service, Plant Maintenance, Inventory Control, Microsoft Excel, Data Analysis, 5S, Data Mining, Kaizen, Training, Sales, Purchasing, SAP PM Module, Maintenance & Repair, Root Cause Analysis, Distribution Center..., CQIA, Continuous Improvement, Security, Project Management

Education
Frostburg State University   2014 — 2016
Business Administration with a concentration in General Management

Hagerstown Community College   2012 — 2014
Associate of Arts and Sciences (A.A.S.), Instrumentation and Process Control

Hagerstown Community College   2011 — 2013
Associate of Arts and Sciences (A.A.S.), Alternative Energy Technology

Shepherd University   2004 — 2005
Science Education (8 through 12)

James Rumsey Technical Institute   1995 — 1996
Certificate in Culinary Arts, Culinary Arts and Restaurant Mangement, 3.3

Experience
Houlihan's Restaurants, Inc.   June 2014 - Present
Hollywood Casino   February 2014 - August 2014
Hershey Entertainment & Resorts  March 2014 - June 2014
Waffle House, Inc.   July 2013 - September 2013

Skills
Public Speaking, PowerPoint, Microsoft Word, Enforcement, Microsoft Excel, Microsoft Office, Leadership, Teamwork, Time Management, Event Planning, Community Outreach, Social Networking, Research, Customer Service, Social Media, Teaching, Public Relations

Education
East Stroudsburg University of Pennsylvania   2009 — 2013
Bachelor of Science (B.S.), Sociology and Criminal Justice

Experience
Augusta Police Department  March 2015 - Present
Hollywood Casino   May 2014 - Present
Husson University  February 2014 - Present
Husson University  March 2013 - February 2014
Husson University  2014 - 2014
Hope Association   June 2011 - August 2012
Sunday River Skiway  November 2009 - April 2012

Skills
Emergency Management, Criminal Justice, Criminology, Crime Prevention, Microsoft Excel, Microsoft Word, Microsoft Office, Teamwork, Leadership, Cabling, Perseverance, Computers

Education
Husson University   2011 — 2015
Bachelor's degree, Criminal Justice, 3.025

Experience
Washington County Public School System  October 2014 - Present
Invenio Marketing Solutions  March 2014 - July 2014
Hollywood Casino   August 2012 - March 2014
Hedgesville High School   August 2004 - June 2013
Butler Area Schools   August 2002 - June 2004
St. Mary of the Assumption School  August 2002 - June 2003
Rapp Industrial Sales   January 1990 - June 2000

Skills
Teaching, Editing, Blogging, Social Networking, Creative Writing, Microsoft Office, Facebook, English, Photoshop, Time Management, Proofreading, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Research, Outlook, Public Speaking, Sales, Social Media, Social Media Marketing, Poetry, Poetry Readings, Performance Poetry, Literature, Writing, Curriculum Design

Education
Duquesne University   1986 — 1989
Bachelor's degree, Secondary Education and Teaching

University of Scranton
Master of Arts Curriculum and Instruction

Experience
Corrections Corporation of America  February 2014 - May 2015
Hollywood Casino   August 2012 - February 2014
Health Central Park   June 2011 - August 2011
Winter Park Day Nursery Inc   June 2010 - August 2010

Skills
Microsoft Word, Microsoft Office, Team Building, Time Management, Event Planning, Microsoft Excel, Event Management, Teaching, Budgets, Customer Service, Training

Education
Coahoma Community College   2010 — 2013
Associate’s Degree, General Studies

Clarksdale High School   2008 — 2009
High School Diploma, General Studies

Experience
Hollywood Casino   May 2014 - Present
Kaleidoscope Youth Center, Inc.   August 2011 - December 2013
Credit Union of Ohio  April 2007 - July 2011
Blockbuster  July 2006 - January 2010

Skills
Outlook, Social Media, Public Speaking, Leadership Development, Community Outreach, Facebook, Volunteer Management, Event Planning, Networking, Workshop Facilitation, Leadership, Staff Development, Grant Writing, Recruiting, Program Development, Time Management, Training, Blogging, Social Networking, Public Relations, Editing, Grants, Higher Education, Data Analysis, Customer Service, Microsoft Word, Microsoft Office, PowerPoint, Strategic Planning, Program Evaluation, Microsoft Excel, Community Development

Education
Columbus State Community College   2013 — 2016
Culinary Arts/Chef Training

The Ohio State University   2001 — 2013
Bachelor of Arts (B.A.), Psychology

Experience
I-DBO Resources   May 2014 - Present
United Excel Design  January 2012 - May 2014
Hollywood Casino   August 2011 - May 2014
Freelance  October 2008 - May 2014
PGAV Destinations  October 2009 - July 2010
Christner, Inc.   April 2007 - October 2008
Christner, Inc.   April 2007 - October 2008
ASI Signage (ASI-Modulex)   January 2002 - April 2007
ASI Signage (ASI-Modulex)   January 2002 - April 2007
Packaging Concepts   May 2001 - January 2002

Skills
Environmental Graphics, Logo Design, Brochures, Wayfinding, Posters, Visual Communication, InDesign, Graphic Design, Adobe Creative Suite, Photoshop, Illustrator, SketchUp, Photography, Drawing, Microsoft Office, Rendering, Brand Development, Advertising, Logos, Web Design, Revit, PowerPoint, QuarkXPress, Sketching, Art Direction, Mac, Excel, Layout, Typography, Word, Screen Printing, Corporate Identity, Design Development, Production, Microsoft Word, Design Research

Education
Drury University   1994 — 1999
BA, Visual Communication/Architecture

Experience
Hollywood Casino   September 2012 - February 2013
PNC  October 2011 - August 2012
bioWorld  July 2011 - October 2011
Enchanted Care   August 2010 - June 2011
The Ohio State University  September 2009 - June 2010
Blockbuster Video  June 2007 - July 2009
Victoria's  November 2008 - January 2009
InfoCision  September 2008 - October 2008
Academy of Dijon   October 2007 - April 2008
Wal-Mart  June 2007 - August 2007

Skills
French, Foreign Languages, English, Customer Service, Teaching, French literature, Film, Cashiering, Microsoft Word, PowerPoint

Education
The Ohio State University   2009 — 2010
Masters, French

Wittenberg University   2003 — 2007
Bachelor's Degree, French, Magna Cum Laude with Departmental and University Honors

Groupe Ecole supérieure de Commerce de Dijon-Bourgogne   2005 — 2005
Marketing, French Language and History

Experience
Fisher-Price  January 2015 - May 2015
Cardinal Health (Capstone Project)   August 2014 - December 2014
Hollywood Casino   August 2013 - December 2014
Royal Factory atelier   May 2013 - September 2013
Priority Designs  October 2009 - February 2010

Skills
Design Thinking, Problem Solving, Adobe Creative Suite, Microsoft Office, InDesign, Photoshop, Illustrator, SketchUp, Graphic Design, Fashion, Concept Design, Sketching, Concept Development

Education
Columbus College of Art & Design   2012 — 2015
Bachelor of Fine Arts (B.F.A.), Industrial and Product Design

The Ohio State University   2010 — 2012
Bachelor of Science (BS), Industrial and Product Design

Experience
Central Bank of St. Louis  May 2015 - August 2015
Hollywood Casino   November 2014 - May 2015
Charles F Vatterott Construction   May 2014 - October 2014
BIS Industrial Services, Inc. - USA   May 2012 - May 2014
BIS Industrial Services, Inc. - USA   November 2011 - November 2012
Indox   August 2010 - November 2011

Skills
Report Compilation, Invoicing, Accounts Payable, Human Resources, Accounting, Invoice Processing, Mail Merge, Mail Sorting, Expense Reports, Administrative..., Payroll, ADP Payroll, Accounts Receivable, Spreadsheets, Finance, Bank Reconciliation, Accruals, Cash Receipts, Journal Entries, General Ledger, 10 Key, Payroll Taxes, Balance, Benefits Administration, Financial Statements, Employee Benefits, Accounts Payable, Financial Reporting, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Employee Relations

Education
Columbia College   2007 — 2013
Bachelor of Science (BS), Finance, Business Management, Human Resources Management

Experience
Best Western Premier the Central Hotel & Conference Center   May 2015 - Present
Hollywood Casino   August 2014 - May 2015
Hollywood Casino   February 2014 - September 2014
Holiday Inn Harrisburg East  July 2013 - February 2014
Carrabbas Italian Grille   August 2012 - July 2013
United States Marine Corps  July 2008 - July 2012
T.J.Rockwells   February 2006 - July 2008
Brothers Family Diner   December 2004 - January 2006

Skills
Culinary Skills, Food Service, Food, Menu Development, Cooking, Restaurants, Food, Food Safety, Fine Dining, Restaurant Management, Banquets, Recipes, Food Industry, Inventory Management, Food Preparation, Sanitation, HACCP, Microsoft Office, Microsoft Excel, Pastry, Time Management, Microsoft Word, Hotels, PowerPoint, Baking, Hospitality, Teamwork, Inventory Control, Food Quality, Hospitality Industry, Customer Service, Leadership, Event Planning, Team Building, Supervisory Skills, Cuisine, Management

Education
Eastern Michigan University   2015 — 2018
Bachelor's degree, Dietetics/Dietitian

Keystone Technical Institute   2013 — 2014
Culinary arts specialist, Culinary arts and restaurant management

Experience
Hollywood Casino   April 2013 - Present
Buca di Beppo  August 2012 - February 2013
Kantzer Vet Clinic   May 2011 - March 2012

Skills
Customer Service, Event Planning, Hospitality, Microsoft Excel, Microsoft Office

Education
Columbus State Community College

Experience
Unified Health Services, LLC   June 2015 - Present
Unified Health Services  October 2012 - Present
Hollywood Casino   September 2011 - June 2012
FedEx SmartPost  January 2010 - September 2011
FEDEX SMARTPOST  August 2008 - January 2010
APAC Customer Services  August 2007 - August 2008
APX LOGISTICS  February 2002 - March 2006
FedEx Ground  October 1995 - February 2002

Skills
Onboarding, Hiring, Interviewing, Orientation, New Hire Orientation, Talent Management, Performance Management, Organizational..., Labor Relations, Employee Engagement, Employment Law, Leadership Development, Succession Planning, Coaching, Benefits, Talent Acquisition, Compliance, Policy, FMLA, Change Management, Benefits Administration, Team Building, Mentoring, Process Improvement, PeopleSoft, HR Policies, Workforce Planning, Technical Recruiting, Customer Service, Union Avoidance, Sourcing, HR Strategy, Outlook, Problem Solving, Organizational..., Payroll, Budgeting, Recruitment/Retention, Staff Development, Legal Compliance, Supervisory Skills, Employee Relations, Compensation, Full-cycle Recruiting, Human Resources, HRIS, Recruiting, Employee Training, Temporary Placement, Training

Education
Golden Gate University   2010 — 2012
Master, Human Resource Management

University of Phoenix   2005 — 2007
Master of Business Administration, Business Administration and Management, General

Southern University and Agricultural and Mechanical College at Baton Rouge   1987 — 1993
B.A., Political Science

Experience
Cedar Fair Entertainment Company  February 2013 - Present
Hollywood Casino   March 2012 - February 2013
Famous Dave's  August 2011 - November 2011
Famous Daves:Cedar Point   May 2009 - August 2011
Coldwater Creek  November 2010 - May 2011
Eastern Michigan University Psychology Clinic   September 2009 - May 2011
Meri Lou Murray Recreation Center   February 2009 - May 2009

Skills
Training, Leadership, Facebook, Customer Service, Customer Satisfaction, Time Management, Restaurants, Social Media, Microsoft Excel, Food & Beverage, Cashiering

Education
Eastern Michigan University   2008 — 2011
Bachelor's, Arts and Science; Psychology

Experience
Northwestern Mutual  April 2015 - Present
Athleta  January 2015 - Present
Hollywood Casino   March 2014 - Present
Pennsylvania Advocacy and Resources for Autism and Intellectual Abilities   May 2014 - August 2014
The City of Harrisburg Law Bureau   April 2013 - June 2013

Skills
Microsoft Office, Customer Service, Microsoft Excel, Research, Public Speaking, Microsoft Word, PowerPoint, Social Media, Leadership

Education
Georgetown University   2013 — 2017
Political Science and Government, Sophomore

Harrisburg Academy   2000 — 2013

Experience
Illinois Gaming Board  October 2014 - Present
Hollywood Casino   July 2011 - October 2014
City of Oak Forest, Il   October 1983 - July 2011

Skills
Enforcement, Private Investigations, Firearms, Police, Criminal Investigations, Emergency Management, Patrol, Interrogation, Crime Prevention, Surveillance, Security, Criminal Justice, Law Enforcement..., Physical Security, Homeland Security, Public Safety, Executive Protection, Security Management, Investigation, Community Policing, Personal Protection, Internal Investigations, Police Training, Workplace Violence, Field Training Officer, Security Operations, Personal Security, Crime Scene..., Criminal Intelligence, Field Training, Police Administration, Evidence, Corporate Security, Dignitary Protection, Internal Affairs, Background Checks, Taser, Law Enforcement

Education
Governors State University   2006 — 2009
Masters, Public Administration

Northwestern University   2002 — 2002
School of Police Staff and Command

Western Illinois University   1981 — 1983
B.S., Law Enforcement

DeLaSalle

Experience
Agora Publishing  June 2014 - Present
Agora Publishing  November 2013 - June 2014
MICROS Systems Inc  October 2011 - October 2013
Hollywood Casino   August 2010 - October 2011

Skills
Casino, Hospitality, Hotels, Gaming Industry, Casino Gaming, Gaming, Surveillance, Private Investigations, CCTV, SQL Server Management..., pgAdmin, PostgreSQL, Workflow Management, Project Management, Customer Support, Customer Experience, Basic HTML, Email Marketing Software, On-call Support, Ticketing Software, Project Implementation, Leadership, Customer Service

Education
High Point University   2006 — 2010
Bachelor of Science (B.S.), Information Security and Privacy / Criminal Justice

Experience
Hollywood Casino   February 2013 - Present
Dunbar Guard   May 2012 - February 2013
Exelon Power Team  May 2010 - May 2012
Harford Community College  August 2006 - January 2010
Independent Contractor  April 2009 - July 2009
McCool Insurance Agency   May 2005 - May 2009
Office of the Staff Judge Advocate  May 2007 - July 2007

Skills
Outlook, PowerPoint, Word, Scheduling, Excel, Attention To Detail, Multiple-line Phone, Intercultural..., Fax

Education
University of Baltimore   2008 — 2010
Bachelor of Sciences, Criminal Justice

Harford Community College   2005 — 2008
Associate, Paralegal Studies

Experience
PeopleShare  January 2015 - Present
Mutual of Omaha  January 2014 - January 2015
Pontoon Solutions  January 2013 - December 2013
Hollywood Casino   August 2012 - January 2013
The Andersons, Inc.   May 2007 - August 2012
Otterbein Portage Valley   January 2012 - April 2012

Skills
Sports, Nursing, Clinical Research, Customer Service, Data Entry, Time Management, Microsoft Office, Microsoft Word, Microsoft Excel, Inventory Management, Outlook, PowerPoint, Telephone Skills, Retail, Access, Teamwork, Sales, Critical Thinking, Event Planning, Leadership, Employee Relations, Customer Satisfaction, Human Resources, Recruiting

Education
Eastern Michigan University   2006 — 2012
Bachelor of Science (B.S.), Psychology/Human Biology, Senior

Experience
Caesars Entertainment Corporation  Cashiering DirectorCaesars Entertainment CorporationJune 2013 - Present
Caesars Entertainment Corporation  February 2006 - May 2012
Hollywood Casino   2012 - 2012

Skills
Casino, Gaming Industry, Hospitality, Resorts, Hotels, VIP, Food & Beverage, Hospitality Management, Poker, Casino Gaming, Hospitality Industry, Gaming, Pre-opening, Banquets, Restaurants

Education
Franklin University
Bachelor of Arts (B.A.)

Experience
Carnival Corporation  2015 - Present
Exelon Corporation  1999 - July 2013
Chicago Tribune Media Group  1996 - 1999
Hollywood Casino   1993 - 1996
U.S. Cellular   1990 - 1993

Skills
Risk Management, Budgets, Strategic Planning, Business Planning, Finance, Financial Analysis, Variance Analysis, Financial Reporting, Internal Controls, Forecasting, Process Improvement, Business Process..., Change Management, Analysis, Business Analysis, Monthly Close, Capital Project Planning

Education
DePaul University - Charles H. Kellstadt Graduate School of Business
Master of Business Administration (MBA)

University of Illinois at Urbana-Champaign
Bachelor of Science (B.S.), Accounting

Experience
Headtrainer Inc.   January 2014 - Present
Fuse Science   August 2009 - February 2012
Double Eagle Holdings   May 2004 - March 2009
Sun Cruz Casino   August 2002 - April 2004
Hollywood Casino   January 2000 - July 2002

Skills
Business Analysis

Education
Cornell University   1998 — 1999
Equine nutrition

State University of New York College of Agriculture and Technology at Morrisville   1995 — 1997
Associate's Degree

SUNY Canton   1992 — 1994

Experience
US Silicones   August 2013 - Present
Denver Mattress Comany   March 2010 - August 2013
Oak Express  February 2008 - March 2010
American Home Mortgage  2006 - 2007
Waterfield Financial  2003 - 2006
Hollywood Casino   September 1999 - September 2002

Skills
Supervisory Skills, Inventory Management, Word, Microsoft Office, Problem Solving, Windows, Customer Service, Microsoft Word, Microsoft Excel, Team Building

Education
DePaul University   1995 — 1997

Experience
Hollywood Casino   December 2011 - Present
MarketTouch Direct   March 2011 - August 2011
New York Life Insurance Company  May 2010 - February 2011
SRDS, a Nielsen Company   February 1995 - February 2009
SRDS (Standard Rate & Data Service)   1995 - 2009
SRDS  1995 - 2000
RH Donnelley  February 1977 - February 1995
American General Finance  February 1976 - February 1977

Skills
Direct Marketing, Email Marketing, Marketing, Customer Acquisition, Direct Mail, Customer Retention, Database Marketing, Online Advertising, Telemarketing, B2B Marketing, Marketing Strategy, Media Planning, Integrated Marketing, Advertising, Interactive Marketing, Marketing Communications, Campaigns, Leadership, Sales, Strategic Partnerships, Market Planning, Social Networking, Trade Shows, Management, Advertising Sales, Strategic Planning, Online Marketing, Affiliate Marketing, Salesforce.com, Negotiation, Web Marketing, Digital Media, Budgets, Sales Operations, Marketing Management, New Business Development, Marketing Research, CRM, Customer Satisfaction, Relationship Marketing, Media Buying, Social Media, New Media, Sales Management, Business Development, Account Management, Selling, Sales Process

Education
DePaul University   1996 — 1997
Certificate

DePaul University - School for New Learning   1992 — 1993

Truman Junior College   1976 — 1978
Associates Degree

Palomar College   1972 — 1973

Experience
Hollywood Casino   September 2006 - Present
Hershey Entertainment & Resorts  April 2005 - September 2006
Hershey Entertainment & Resorts  April 2002 - April 2005
Hershey Entertainment & Resorts  August 1999 - April 2002

Education
Elizabethtown College
Bachelor's, Accounting

Experience
Crystal Dynamics  August 2013 - Present
Bungie  September 2012 - July 2013
Big Huge Games  May 2010 - May 2012
Pendulum Studios  2009 - 2009
Hollywood Casino   May 2007 - November 2007
Lowe's Home Improvement  March 2006 - May 2007
United States Air Force  May 2001 - May 2007
El Dorado Casino   June 2005 - November 2005

Skills
Game Development, Maya, Character Animation, Animation, Rigging, Cinematics, After Effects, Modeling, PS3, Video Games, Computer Animation, Storyboarding

Education
Full Sail University   2007 — 2009
Bachelor's, Computer Animation

LSU Shreveport   2003 — 2007
Bachelor's, Psychology

Community College of the Air Force   2001 — 2007
Associates, Applied Science

Experience
Berenson Corp  June 2006 - Present
Berenson Corp  2006 - 2011
GEICO  2005 - 2006
Injun Enterprises (now DBA as Synergy Business Management)   2002 - 2005
Hollywood Casino   2000 - 2001

Skills
Employee Engagement, Organizational..., Leadership Development, Change Management, Team Building, Strategic Planning, Organizational..., Succession Planning, Collaborative Problem..., Delegation, Employee Benefit..., Recruiting, Training, Management, Talent Acquisition, Employee Benefits, Project Management, Leadership, Human Resources, Business Planning, Talent Management, Budgets, Hiring, Personnel Management

Education
Louisiana Tech University   1997 — 1999
Masters, Industrial/Organizational Psychology - HR

SUNY Buffalo   1982 — 1984
BA, Psychology

Hilbert College   1979 — 1981
AA, Criminal Justice

Springville Griffith Institute

Experience
DuPage County  April 2015 - Present
Hofbrauhaus Chicago   May 2013 - October 2014
Hollywood Casino   December 2010 - May 2013
Country Lanes Bowling Center   June 2002 - July 2008

Skills
Marketing, Marketing Strategy, Customer Service, Marketing Communications, Management, Sales, QuickBooks, Microsoft Excel, Microsoft Word, Microsoft Office, Cash Management, Cash Flow, Account Management, Inventory Management, Invoicing

Education
Governors State University
Bachelor of Arts, Marketing

Joliet Junior College
Certificate, Accounting

Experience
Jack Henry & Associates  February 2012 - Present
Bearcom Wireless Worldwide  December 2004 - February 2012
PFS Web  July 2004 - November 2004
Horseshoe Casino  February 2002 - July 2004
Hollywood Casino   December 2000 - February 2002

Skills
IBM iSeries, System Administration, Backup Exec, SQL, Microsoft Office, Active Directory, Troubleshooting, Security, Operating Systems, Hardware, Computer Hardware, High Availability, Windows, SQL Server, Software Installation, AS400, Disaster Recovery, Servers, Help Desk Management, Access, Windows Server 2003, Databases, XP, ERP, Windows Server, Storage, Documentation, TCP/IP, Citrix, Problem Solving, FTP, Customer Relations, Customer Service, Networking, Microsoft Exchange, Wireless Networking, IIS, Data Center, Technical Support, Integration, VoIP, IT Management, Telecommunications, Wireless, Management, Vendor Management, Network Administration, Business Continuity, Software Documentation, Help Desk Support

Education
Dallas Baptist University   2009 — 2013
Master of Business Administration (M.B.A.), Management Information Systems and Services

University of Louisiana at Monroe   1991 — 1999
Bachelor's Degree, Education

Experience
Fischer Homes  March 2014 - Present
Hollywood Casino   January 2012 - October 2013
Hollywood Casino   January 2008 - January 2012
Hollywood Casino   January 2004 - January 2012
Argosy Casino & Hotel  January 1997 - January 2004
Argosy Casino & Hotel  November 1996 - January 1997
Argosy Casino & Hotel  August 1996 - November 1996
Flamingo Hilton  1988 - 1993
Sam's Town  1985 - 1988
El Cortez   August 1985 - September 1985

Skills
Gaming Industry, Customer Service, Supervisory Skills, Training, Management, Casino, Employee Engagement, Problem Solving, Internal Controls, Casino Games, Customer Satisfaction, Customer Retention, Customer Engagement, Employee Training, Employee Management, Casino Gaming, VIP, Sales, Team Building

Education
Eastern Kentucky University   1978 — 1982
Bachelor of Business Administration (BBA)

Dixie Heights High School   1974 — 1978
Graduate

Experience
Penn National Gaming  June 2015 - Present
Hollywood Casino   October 2012 - June 2015
Kind Hearted Pet Resort   January 2008 - May 2013
Hollywood Casino at Penn National Racecourse   October 2011 - October 2012

Skills
Recruiting, Customer Service, Human Resources, New Hire Orientations

Education
Harrisburg Area Community College   2010 — 2011
Associate of Arts (A.A.), Paralegal Studies, 4.0

Clarion University of Pennsylvania
B.S. Libearsl Studies

Experience
Islandviw   August 2007 - Present
Hollywood Casino   August 1999 - August 2005

Education
Delgado Community College   1988 — 1990

Experience
Hollywood Casino   January 2012 - Present
Prairie Band Casino Resort  April 2011 - January 2012

Education
Haskell Indian Nations University   2006 — 2010
BS, Business Administration and Management, General

Experience
Harrah's Joliet Casino & Hotel   March 2006 - Present
Harrah’s Hotel and Casino  March 2006 - Present
Wal-Mart  April 2005 - March 2006
Hollywood Casino   June 2003 - July 2005
Empress Hotel and Casino   February 2003 - April 2005

Education
Eastern Illinois University   2000 — 2002
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services

Joliet Junior College   1998 — 2000

Eastern Illinois University

Joliet Junior College

Minooka Community High School
B.S, Business Mgmt

Experience
Hollywood Casino   September 2012 - Present
Weltman, Weinberg & Reis   March 2000 - January 2012

Skills
Type about 40wpm, History of great..., Knows basic computer..., experience with..., Can deal many hands of...

Education
Hondros College   2012 — 2012
Casino/Gaming, Blackjack

Columbus State Commity College   1998 — 1999
Associate's degree, Legal Assistant/Paralegal

Experience
Tri-Lakes Medical Center  June 2010 - Present
Tri-Lakes Medical Center  June 2010 - Present
Tri-Lakes Medical Center  June 2010 - Present
Hollywood Casino   September 1996 - March 2007

Education
Coahoma Community College   2009 — 2010
Certified Phlebotomist'EKG, Phlebotomy Technician/Phlebotomist/EKG

Coahoma Community College   2008 — 2009
Certified Billing Specialist, Medical Insurance Specialist/Medical Biller

Experience
Self Employed  2013 - Present
Physicians Immediate Care  2010 - 2013
Hollywood Casino   May 1999 - May 2011

Skills
Troubleshooting, Software Installation, Electronics, Medical Devices, Process Scheduler, Electricians, Customer Service, Maintenance & Repair

Education
DeVry Institute of Technology   1969 — 1971
Technicians Degree, Electrical and Electronics Engineering

Plainfield High Scool   1964 — 1969
High School Diploma, General Education

Experience
Kochenderfer's Christan Day Care and Preschool   2013 - Present
First National Bank of Fredericksburg   August 2010 - March 2013
Hollywood Casino   August 2008 - December 2011

Education
Harrisburg Area Community College   2006 — 2014
Degree in Progress, Early Childhood Education and Teaching

Experience
US Army  July 2008 - Present
Hollywood Casino   2007 - 2008
Lockheed Martin  2005 - 2007
Gulf Coast Laundry Services, LLC   2004 - 2005
Horizon Offshore  2002 - 2004
United States Air Force  1995 - 2002

Skills
Electronics, Leadership, PID, PDLC, PMCS

Education
Community College of the US Air Force   2014 — 2014
electronic repair

Penn Foster   2014 — 2014
Certificate of Completion, Motorcycle Maintenance and Repair Technology/Technician

Experience
Hollywood Casino   October 2013 - Present
Hollywood Casino Perryville  2013 - 2014
Walmart  July 2005 - June 2006

Skills
Customer Service, Inventory Management, Research, People Skills

Education
Frostburg State University   2001 — 2005
Bachelor of Science (BS), History

Rising Sun High School   1998 — 2001
High School Diploma

Experience
Canteen Vending Services  December 2010 - Present
PepsiCo  August 2009 - December 2010
Hollywood Casino   October 2007 - August 2009

Education
Harrisburg Area Community College
Industrial Electronics Technology/Technician

Experience
Nordstrom Rack  March 2015 - Present
GEICO  2014 - 2015
Hollywood Casino   April 2013 - September 2013
Culpeppers Grill and Bar   May 2012 - May 2013
Convergys  July 2011 - January 2012

Skills
Customer Service, Customer Satisfaction, Training, Microsoft Excel, Microsoft Office, Time Management, Social Media, Insurance, Leadership

Education
Houston Community College   2015 — 2015
Business Administration

North County Technical High School   2008 — 2010
Diploma, Hospitality Administration/Management