Experience
Rollins, Inc.   2007 - November 2009
HomeTeam Pest Defense   July 2006 - 2007
Centex Homes  2005 - 2006
Chaparral Industries, inc   August 2003 - December 2004
Arizona Air National Guard  August 1982 - April 2003
Parker Hannifin  July 1995 - June 2002
The Cookson Company  January 1991 - 1994
ON Semiconductor  1990 - 1994
UniDynamics  1985 - 1987

Skills
Microsoft Excel, Microsoft Office, Product Development, New Business Development, Project Management, Negotiation, Sales Management, Chemistry, SAP, Business Strategy, Customer Service, Customer Satisfaction, Customer Retention, Manufacturing

Education
Agua Fria HS   1979 — 1982
High School/Secondary Diploma Programs

Mesa Community College
Manufacturing process technology

Experience
Dominica Recreation Products   August 2013 - Present
Aerial Army Fitness   July 2014 - June 2015
Allure Dance Studio   July 2011 - September 2012
HomeTeam Pest Defense   September 2006 - May 2011

Skills
Customer Service, Sales, Marketing, Administrative..., Office Administration, Quality Assurance, Microsoft Office, Microsoft Excel, Microsoft Word, Appointment Scheduling, Data Entry, Dispatching, Travel Planning, Staff Management, Time Management, Process Scheduler, Management, Accounts Receivable, Event Planning, Invoicing, Payroll, Public Speaking, Team Building

Education
Seminole Community College   2009 — 2015
Currently Enrolled, Registered Nursing/Registered Nurse

American Home School   2001 — 2004
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

Experience
Express Flooring   July 2015 - Present
Truly Nolen  June 2013 - July 2015
HomeTeam Pest Defense   April 2012 - May 2013
United States Air Force  February 2006 - February 2012
All Car Altinator   May 2004 - May 2006

Skills
Termite, Air Force, Military, PEST, Troubleshooting, Sales, Customer Service, Customer Satisfaction, Customer Retention, Training, Operations Management, Leadership, Pest Control, Process Scheduler, Team Leadership, New Business Development, Account Management, Strategic Planning, Sales Management, Sales Operations, Team Building

Education
Pima Community College   2013 — 2014

Yuba College   2010 — 2011

Experience
Walt Disney World  September 2013 - Present
Oakland Nature Preserve   June 2008 - Present
HomeTeam Pest Defense   April 2012 - September 2013
Eurofins AgroSciences  July 2011 - January 2012
Bugs and Bugs   January 2010 - December 2010
Advanced Pest Related Services Inc.   September 2006 - April 2009
Apex Pest Control  2004 - 2005

Skills
Pest Control, Environmental, Research, Microsoft Office, Customer Service, Problem Solving, Entomology, Public Speaking, Teaching, Life Sciences, Excel, Word, Agriculture, Plant, Inventory Management, Analysis, Budgeting, Coaching, Customer Relations, Public Relations, Science, Retail, Small Business, Inspection, Statistics, Wildlife Biology, Reptiles, Keynote, PowerPoint, Apple, Agrochemicals, Landscape Maintenance, Native Plants, Nature Conservation, Environmental Awareness, Budgets, Rodents, Customer Satisfaction, Mosquito Control, Factory, Insect, Bed Bugs, Bird Control, Lawn Care, Integrated Pest..., Process Scheduler, Termite, Lifesciences, Microsoft Excel, Training

Education
Florida Agricultural and Mechanical University   1988 — 1992
BS, Entomology and Structural Pest Control

ITT Technical Institute   1997 — 1999
Associate of Science, Electronic Engineering Technologies

Experience
AT&T Mobility  February 2014 - Present
AT&T Mobility  July 2013 - Present
Self Employed  March 2012 - Present
Pestbear  October 2008 - February 2012
Debbie's Staffing Services, Inc   May 2007 - September 2008
Pestbear  August 2006 - April 2007
HomeTeam Pest Defense   October 2000 - January 2005

Skills
Customer Relations, Sales Management, Payroll Processing, Customer Retention, Customer Satisfaction, Sales Support, Inside Sales, Direct Sales, Marketing Strategy, Operations, Route Planning, Time Management, Account Management, Employee Management, Contract Negotiation, Spanish translation, Bilingual-Spanish, Billing, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Project, Microsoft Word, Social Networking, Carpentry, Construction Management, Construction Drawings, Construction Safety, Blueprint Reading, Team Building, Team Leadership, Project Team Management, Team Management, Supervisory Experience, Simultaneous..., Small Business, Telemarketing, Sales Operations, Staffing Services, Payroll, Budgets, Recruiting, Employee Training, Sales Process, Management, Human Resources, Employee Relations, Inventory Management, Trade Shows

Education
DeVry University   1999 — 2015
Bachelor of Science (B.S.), Technical Management

Experience
Ace Homecare  July 2015 - Present
Home Healthcare  May 2012 - June 2015
HomeTeam Pest Defense   June 2009 - June 2010
TruGreen LandCare  2007 - 2009

Skills
Managed Print Services, Cold Calling, Solution Selling, Direct Sales, B2B, Selling, Sales Operations, Account Management, Sales Management, Sales, Sales Process, Negotiation, New Business Development, Marketing, Sales Presentations, Building Relationships, Marketing Strategy, Team Leadership, Coaching, Document Management, Healthcare, Public Speaking, Qualifying Prospects, Training, Relationship Building

Education
College of Central Florida   2011 — 2012
PAVC, Law Enforcement

West Virginia Junior College-Morgantown

Experience
Rollins, Inc.   May 2015 - Present
HomeTeam Pest Defense   March 2004 - May 2015
Evercom  June 1998 - August 2003
A.H. Belo   October 1995 - June 1998

Skills
Financial Analysis, Forecasting, Budgets, Accounting, Financial Reporting, Revenue Recognition, Income Statement, Process Improvement, FRx

Education
The University of Texas at Arlington - College of Business
BBA, Accounting

Experience
HomeTeam Pest Defense   October 2006 - Present
Truly Nolen  2001 - 2006
Terminix  1997 - 2001

Skills
Pest Control, Operations Management, Customer Service, Sales Management, Team Building, Sales Process, Budgets, Income Statement, Customer Retention, Customer Satisfaction, Sales Operations, Process Scheduler, Sales, Training, Small Business, Account Management, Rodents, New Business Development, Inventory Management, P&L Management, Direct Sales, P&L, Termite, Cold Calling, Bed Bugs, Certified Pesticide..., B2B, Cockroaches

Education
Florida Southern College

Experience
HomeTeam Pest Defense   August 2011 - Present
DS Waters  November 2005 - August 2010

Skills
Income Statement, Operations Management, Customer Retention, Customer Satisfaction, Customer Service, Inventory Management, P&L, Sales, Sales Management, Sales Operations, Team Building, Training, Account Management, Sales Process, New Business Development, Coaching, Management

Education
American Public University System   2012 — 2014
Bachelor of Arts (B.A.), Management

Western Governors University   2010 — 2012
Bachelors of Science, Business Management

Experience
HomeTeam Pest Defense   March 2003 - Present
HomeTeam Pest Defense   March 2003 - October 2011
Turf Masters   1999 - 2002
Yankee Hardware and Supply Inc.   1993 - 1997
A to Z Promotions   1985 - 1993
KARP'S DIRECT SALES   January 1991 - December 1992
Turn of River Hardware Inc   1965 - 1990

Skills
Marketing, Advertising, Lawn Care, Landscaping, Pest Control, Irrigation, Direct Mail, Start-ups, Residential Homes, Television, Customer Satisfaction, Sales, Sales Management, Customer Service, Team Building, Account Management, Contract Negotiation, Strategic Planning, Negotiation, Budgets, Management, New Business Development, Operations Management, Leadership, Customer Retention, Training

Education
Sacred Heart University   1968 — 1970

Christ The King Preparatory Seminary   1964 — 1967

Experience
The Corporation of the Presiding Bishop   January 2014 - Present
The Corporation of the Presiding Bishop   November 2012 - January 2014
The Corporation of the Presiding Bishop   March 2012 - November 2012
Patriot Alarm Protection, LLC   August 2011 - January 2012
CB Richard Ellis  July 2010 - August 2011
Wells Fargo Bank  December 2007 - June 2010
Brigham Young University, Moving Crew   June 2006 - May 2007
HomeTeam Pest Defense   2007 - 2007

Skills
Accounting, Analysis, Cash Flow, Credit, Customer Satisfaction, Customer Service, Finance, Financial Accounting, Financial Analysis, Financial Reporting, GAAP, Invoicing, Leadership, Management, Payroll, Public Speaking, Sales, Sarbanes-Oxley Act, Software Documentation, Strategic Planning, Teamwork, Accounts Receivable, Employee Benefits, Training, Accounts Payable

Education
University of Texas at Dallas - Naveen Jindal School of Management   2008 — 2010
MS, Accounting

Brigham Young University   2000 — 2007
BA, English, Biology

Experience
Fleetmatics  July 2015 - Present
TruGreen  April 2014 - Present
Faircount Media Group  July 2013 - April 2014
Ashley Furniture Industries  2012 - 2013
HomeTeam Pest Defense   May 2002 - January 2012

Skills
Salesforce.com, Advertising Sales, Account Management, B2B, Cold Calling, Direct Sales, Marketing, Marketing Strategy, New Business Development, Sales, Sales Management, Sales Presentations, Sales Process, Strategic Planning

Education
Carson-Newman College   1999 — 2001
Bachelor of Arts (B.A.), International Economics

Experience
HomeTeam Pest Defense   October 2014 - Present
Piedmont Turf Management   February 2010 - October 2014
Yodle  January 2009 - February 2010
EQUIFIRST CORPORATION, BARCLAYS CAPITAL  February 2005 - September 2008
CAROLINA RESIDENTIAL FUNDING   February 2004 - February 2005
Enterprise Rent-A-Car  February 1996 - February 2004

Skills
B2B, Sales Operations, Sales, Sales Management, Lead Generation, New Business Development, Marketing, Account Management, Management, Leadership, CRM, Start-ups, Online Marketing, Training, Contract Negotiation, Strategic Planning

Education
Frostburg State University   1994 — 1997
Economics/Finance, Business/Managerial Economics

Experience
Versacor Managed Pest Solutions   October 2012 - Present
HomeTeam Pest Defense   1997 - 2011
Dallas Pest & Termite Services   1993 - 1997
CityWide Exterminating, Inc.   August 1984 - January 1993

Skills
Budget Preparation &..., Contract Negotiations, Corporate Communications, Financial Analysis, Forecasting, Program Implementation..., Inventory Control, Operations Management, P&L Responsibility, Policy Development, Process Improvements, Quality Control, Acquisitions, Acquisition Integration, Mergers, Mentoring, Coaching, Sales Management, Team Building, Customer Service, New Business Development, Management, Contract Negotiation, Process Improvement, Account Management, Budgets, Business Development, Competitive Analysis, Customer Retention, Customer Satisfaction, Income Statement, Leadership, Marketing, Mergers & Acquisitions, Negotiation, Policy, P&L Management, Sales, Sales Operations, Sales Process, Start-ups, Strategic Planning, Strategy, Team Leadership, Training, Business Planning, Cold Calling, P

Education
LeTourneau University   2007 — 2008
Bachelor of Business Administration in progress, Business Administration and Management, General, 4.0

Control Data Institute   1975 — 1977
Computer Science, Computer Science, 3.23

Experience
HomeTeam Pest Defense   February 2015 - Present
Time Warner Cable  March 2007 - August 2014
Time Warner Cable  August 2005 - March 2007
Qualex Inc.  1995 - 2004

Skills
Organizational..., Call Center..., Performance Reporting, Financial Reporting, Reporting Systems, Building High..., Organization, Team Mentoring, Project Management, Cable Management, Collection Development, Meeting Planning, Event Planning, Time Management, Rewards Programs, Management, Call Centers, Sales, Sales Management, Telecommunications, Strategic Planning, Recruiting, Training, Customer Service, Team Building, Customer Retention, Customer Satisfaction, Sales Operations, Leadership, VOD, VoIP, Project Planning, Direct Sales, Broadband, Customer Experience, Cable Television, Marketing, Salesforce.com, Telephony, Team Leadership, Account Management, Wireless, DOCSIS

Education
Miller-Motte College-Raleigh   2014 — 2016
Associate's Degree, Business Administration and Management, General

Wheaton High School   1985 — 1989
High School

Experience
Tractor Supply Company  August 2013 - Present
HomeTeam Pest Defense   August 2012 - April 2013
Orioles Club 313   September 2011 - September 2012
AirPhotographics, Inc.   February 2007 - September 2011
Optimal Geomatics  November 2004 - November 2006

Skills
Customer Service, Aerial Photography, Organization

Education
Hagerstown Community College   2011 — 2015

Shepherd University   1995 — 1996

Experience
Zaxby's  December 2013 - August 2015
Coastal Community Church  July 2013 - March 2014
East Coast Honda   October 2013 - November 2013
Cook-Out  May 2013 - September 2013
Newsong Church  July 2012 - July 2013
Bojangles' Restaurants, Inc.   June 2012 - May 2013
HomeTeam Pest Defense   October 2010 - May 2012
Redemption Church  December 2009 - January 2011
Chick-fil-A  April 2010 - October 2010
Bojangles' Restaurants, Inc.   April 2009 - April 2010

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Restaurants, Public Speaking, Inventory Management, Hospitality, Restaurant Management, Food & Beverage, Sales, Teamwork, Food Service, Customer Satisfaction, Food Preparation, New Restaurant Openings, Fast Food, Food Cost Management, Cash Handling Experience, Food Safety, Labor Management, Sanitation, Hiring, Team Building, Store Management, POS, Product Knowledge, Youth Mentoring, Servant Leadership, Youth Programs, Youth Leadership

Education
Coastal Carolina University   2015 — 2018
Master's degree, Mathematics and Education

Horry-Georgetown Technical College   2014 — 2015
Associate of Arts (AA), Education

Coastal Carolina University   2008 — 2009

Experience
Home Team Pest Defense  July 2013 - Present
Jupiter High School  May 2012 - Present
HomeTeam Pest Defense   November 2011 - Present
Home Team Pest Defense  March 2006 - November 2011

Skills
Education, Training, Team Building, Mentoring, Project Planning, Organization, Skill Development, Leadership, Data Analysis, Integrated Pest..., Inventory Control, Listening, Communication, Public Speaking, Goal Oriented, Creative Problem Solving, Coaching, Customer Service, Problem Solving, Sales, Operations Management

Education
Palm Beach Community College   2012 — 2012
General Education, 2.5

Pasco-Hernando Community College   2009 — 2011
Biology and Business Administration, 3.5

Full Sail University   2001 — 2002
Associate of Arts (AA), Recording Arts Technology/Technician, 3.0

Experience
Attractions Dining and Value Guide  January 2010 - Present
HomeTeam Pest Defense   2004 - 2008

Skills
Marketing, Sales, Event Planning, Account Management, Advertising, B2B, Customer Service, Digital Marketing, Direct Sales, Email Marketing, Event Management, Facebook, Fundraising, Hospitality, Inventory Management, Management, Market Planning, Marketing Strategy, Microsoft Office, Online Advertising, Online Marketing, Public Relations, Public Speaking, Retail, Sales Management, Social Media Marketing, Social Networking, Social Media, Sponsorship, Sports, Time Management, Tourism, Trade Shows

Education
Newberry College   1990 — 1994
BS, Sports Management

College of Charleston   1989 — 1990

Clemson University   1989 — 1989

Experience
HomeTeam Pest Defense   March 2008 - Present
Centex HomeTeam Services  2000 - March 2008
Protection One  September 1995 - December 1999
Arthur Andersen, LLP  July 1986 - December 1991

Skills
Income Statement, Strategic Planning, Mergers, Financial Analysis, Forecasting, Customer Service, Auditing, Financial Reporting, Business Planning, Sales, P&L Management, Accounting, Process Improvement, Operations Management, Customer Satisfaction, Management Consulting, Team Building, Budgets, Mergers & Acquisitions, Leadership, Finance, Contract Negotiation, Sales Management, Pricing, Account Management, New Business Development, Management, Start-ups, Small Business, Negotiation, P&L, Business Strategy, Cross-functional Team..., Customer Retention, Business Development

Education
College of Business   1983 — 1986
BA, Accounting

University of Oklahoma   1982 — 1983
None, Business

Experience
Orkin Pest Control  March 2006 - Present
HomeTeam Pest Defense   December 1996 - March 2006
Dallas Pest and Termite Services   August 1982 - December 1996

Skills
Customer Retention, Sales Management, Marketing Strategy, New Business Development, Coaching, Forecasting, Customer Satisfaction, Team Building, Negotiation, Project Planning, Leadership Development, Leadership, Time Management, Strategic Planning, Recruiting, Operations Management, Sales Operations, Training, P&L Management, Profit, Sales Process, Account Management, Income Statement, Sales, Customer Service, Contract Negotiation, Budgets

Education
Fuqua School of Business, Duke University   2009 — 2010
Executive Education, Advanced Management Program

LeTourneau University   2001 — 2005
Master of Business Administration (M.B.A.), Business Administration, 3.95

Experience
HomeTeam Pest Defense   January 2004 - April 2013
United States Air Force  January 1983 - January 2004

Skills
ACE, Associate..., WDO/GHP Florida, WDC/HPC, Alabama, Operations Management, Customer Service, Customer Satisfaction, Pest Control, Management, Coaching

Education
Corning Community College   1981 — 1982
Mechanical Engineering/Mechanical Technology/Technician

West High   1977 — 1981

Experience
Oakcrest Builders, Inc.   June 2011 - Present
Dan Ryan Builders  May 2009 - March 2011
Toll Brothers  September 2008 - May 2009
HomeTeam Pest Defense   February 2008 - September 2008
Toll Brothers  November 2003 - December 2007
Michael G. Prelip Companies   June 1999 - November 2003
The Lumber Yard  April 1993 - June 1999

Skills
Construction, Real Estate, Residential Homes, Process Scheduler, Management, Land Development, Renovation, Sales, Property Management, Sales Management, Customer Service, Construction Management, Contract Management, Value Engineering, Leadership, Contract Negotiation, Contractors, Project Estimation, Real Estate Development, Subcontracting, Change Orders, Budgets, Feasibility Studies, Purchasing, Negotiation, Homebuilding

Education
Shepherd University   1988 — 1992
BA, BS, History, Political Science

Experience
Univar  April 2008 - Present
Robert Half International  2007 - 2008
HomeTeam Pest Defense   2001 - 2006

Skills
New Business Development, Pest Control, Sales Management, Account Management, Sales

Education
Radford University   1995 — 2001
BS, Communication / Public Relations

Experience
HomeTeam Pest Defense   January 2012 - March 2013
HomeTeam Pest Defense   September 2011 - January 2012
The Reynolds and Reynolds Company  November 2010 - August 2011
The Reynolds and Reynolds Company  November 2009 - November 2010
Texas A&M University  August 2009 - May 2010
Prestige Cleaners  2008 - 2009

Skills
Project Management, PowerPoint, Microsoft Excel, Marketing Communications, Customer Service, Team Building, Data Analysis, Operations Management, Graphic Design, Marketing, Microsoft Office, Customer Satisfaction, Public Speaking, Research, Sales

Education
Texas A&M University   2006 — 2010
Bachelor of Science, Entomology

Experience
HomeTeam Pest Defense  

Skills
Customer Service, Customer Satisfaction, Training

Education
Pfeiffer University   2010 — 2011
Criminal Justice and Corrections

Experience
CarMax  August 2012 - Present
US Navy  December 1995 - August 2012
HomeTeam Pest Defense   January 2011 - 2012
USAA  August 2009 - July 2010
Dell  January 2008 - August 2009
Amica Mutual Insurance  January 2005 - 2007

Skills
Sales, Training, Team Building, Customer Service, Microsoft Office, Management, Customer Satisfaction, Operations Management, Sales Management, Inventory Management, Military Operations, Process Improvement, Social Networking, Time Management

Education
Full Sail University   2013 — 2014
Master's degree, Creative Writing

University of Phoenix   2009 — 2012
Bachelor's of Science, Communication and Media Studies

Naval Justice School   2008 — 2008
Navy Legal, Uniformed Code of Military Justice, A

Experience
AssociatedAsset.com   January 2013 - Present
R&R Property Management   July 2007 - December 2012
The Greensheet  2005 - June 2007
HomeTeam Pest Defense   2003 - 2005

Skills
Marketing Strategy, Marketing, Real Estate, Marketing Communications, Social Media Marketing, Accounts Payable, Account Reconciliation, Accounts Receivable, Financial Accounting, Disclosure Statements, Bank Reconciliation, Operations Management, Customer Service, Outlook

Education
Rio Salado College   2002 — 2004

Westwood High School   1996 — 1999

Experience
Investors Choice Properties   2015 - Present
Identity Printing & Graphics   August 2011 - January 2014
Luxury Homes for Sale   September 2013 - 2014
TSE Worldwide Press Inc.   January 2011 - April 2011
Chante Earl Enterprises Inc.   January 2007 - January 2009
Consumer Direct Lending   August 2004 - December 2008
Consumer Direct Lending   November 2004 - August 2008
HomeTeam Pest Defense   June 2001 - October 2004

Skills
Marketing, Management, Leadership, Sales, Coaching, Public Speaking, Program Management, Negotiation, Strategic Planning, Logistics, Direct Sales, Social Media Marketing, Social Media, Training, Online Advertising, Online Marketing, Publishing, Personal Development, Selling, Motivational Speaking, B2B, Strategy, Time Management, First Time Home Sellers, Real Estate, Real Estate Transactions, Contract Negotiation, Budgets, Marketing Strategy, Customer Service, Entrepreneurship, Sales Management, Microsoft Office, Team Building, New Business Development, Public Relations, Small Business, Event Planning

Education
San Diego City College   1990 — 1992
Real Estate, General

Experience
Colby Management   May 2012 - Present
American Express  July 2009 - January 2011
HomeTeam Pest Defense   May 2008 - May 2009
Dex One  March 2004 - January 2008
Dex One  June 2002 - March 2004
Dex One  November 2000 - June 2002
Dex One  June 1999 - November 2000
Dex One  December 1993 - February 1997
Dex One  April 1985 - February 1993

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Professional I..., Professional US...

Education
Rio Salado College   2002 — 2004
2 year Certification Credit Management, Credit Management

University of Denver   1994 — 1994
Business Administration and Management, General

University of Arizona Cooperative Extension
Landscape Professionals

Experience
HomeTeam Pest Defense   August 2015 - Present
D & R Signs, LL   January 2011 - June 2015
Greater Houston Builders Association (GHBA)   October 2007 - January 2011
Partners in Building  October 2006 - December 2007
Trendmaker Homes  February 2006 - September 2006
Richmond American Homes  March 2005 - February 2006
Royce Builders  2000 - 2004

Skills
Real Estate, Sales, Residential Homes, Marketing, Selling, New Home Sales, Construction, Negotiation, Sales Management, Email Marketing, Marketing Strategy, Advertising, Strategic Planning, Customer Service, New Business Development, Team Building, Market Analysis, Budgets, Market Research, Online Marketing, Single Family Homes, Social Media Marketing, Business Development, Public Speaking, Direct Marketing, Contract Negotiation, Leadership, Event Management, Salesforce.com, Process Scheduler, Social Networking, Purchasing, Account Management, Strategy, Management, Customer Satisfaction, Real Estate Development, Public Relations, Operations Management, Business Strategy, Event Planning, CRM, Business Planning, Lead Generation, Time Management, Trade Shows, Direct Sales, Sales Process, Market Planning, Training

Education
North Harris (LoneStar) Community College   2004 — 2005
nursing, A & P & other sciences

Blinn College   1984 — 1985
Sciences

Columbus High School

Experience
Orkin Pest Control  May 2014 - Present
HomeTeam Pest Defense   May 2012 - April 2014

Skills
Sales, Team Building, Customer Satisfaction, Customer Service, Management, New Business Development, Account Management, Training, Strategic Planning, Leadership, Coaching, Operations Management

Education
Purdue University
pest control

Experience
Aantex Pest Control   March 2013 - Present
McCauley Brothers Pest   March 2008 - March 2013
HomeTeam Pest Defense   January 2004 - March 2008
Garden Plus Pest Control   October 1996 - January 2004

Skills
Call Center, Strategic Planning, Coaching, Sales, Microsoft Excel, Account Management, Negotiation, Project Management, New Business Development, Microsoft Word, Change Management, QuickBooks, Bookkeeping, Microsoft Office, PowerPoint, Problem Solving

Education
Solano Community College

fairfield high school

Experience
HomeTeam Pest Defense   July 2002 - October 2014
HTPD   June 2010 - January 2012
HTPD   2002 - 2005
US Army Corps of Engineers  January 2000 - March 2004
Cox Target Media  January 1999 - December 2001

Skills
Sales Management, Negotiation, Sales Process, Sales, B2B, Selling, Income Statement, Marketing, Leadership, Purchasing, Customer Retention, Direct Sales, Sales Operations, Customer Satisfaction, Account Management, Cold Calling, P

Education
HCC   2011 — 2013
Marketing

Florida Institute of Technology   2008 — 2013
BS, Marketing

Experience
Hugh M. Cunningham Inc  January 2005 - Present
HomeTeam Pest Defense   July 2003 - December 2004
Lanehart Electrical Companies  August 2001 - July 2003

Skills
HVAC, Account Management, Sales Operations, Contract Negotiation, Sales Management, Management, New Business Development, Sales, Sales Process, Negotiation, Key Account Management, Purchasing, Team Building, Pricing, Inventory Management

Education
Texas A&M University   1983 — 1987
BS, Building Construction

Experience
Now Communications  May 2010 - Present
YourHonestAgent   May 2007 - January 2009
Your Honest Agent   2007 - January 2009
Auto Credit Eval   May 2007 - April 2008
HomeTeam Pest Defense   December 2004 - September 2007

Education
Idaho State University   1996 — 1997
General

Highland High School   1994 — 1997
General

Experience
HomeTeam Pest Defense   September 2012 - Present
Outdoor Dimensions  October 2011 - July 2012
MSI Motivational Systems, Inc.   February 2004 - May 2011
Greenbriar Homes Communities  1986 - 2003
AvalonBay Communties   1990 - 2001
Greenbriar Homes   1986 - 1999

Skills
Team Building, Leadership, Marketing, Marketing Strategy, Sales, Contract Management, Contract Negotiation, Selling, Residential Homes, Interior Design, Email Marketing, Account Management, Advertising, Negotiation, Project Management, Strategic Planning, Budgets, Customer Service, Business Development, Microsoft Excel, Management, Real Estate, Sales Management, Construction, Construction Management, Property Management, Retail, Forecasting, Process Scheduler, New Business Development, Graphics, Social Media Marketing, Direct Sales, Sales Operations

Education
San Jose State University   1996 — 1997
Business, R.E. Management, Marketing, Photography, Child Development

West Valley College

Experience
HomeTeam Pest Defense   January 2011 - December 2012
HomeTeam Pest Defense   June 2007 - December 2010
HomeTeam Pest Defense   February 2004 - May 2007
HomeTeam Pest Defense   February 2003 - January 2004
Energy America   April 2002 - November 2002
YEP Marketing   August 2001 - March 2002
Valpak  May 2000 - August 2001

Skills
Sales, Sales Process, Marketing, Selling, Sales Management, Sales Operations, Direct Sales, Cold Calling, Leadership, Contract Negotiation, Customer Retention, B2B, Customer Service, Strategic Planning, Team Building, Account Management, New Business Development, Customer Satisfaction, Recruiting, Advertising, Sales Presentations, Coaching, Marketing Strategy, Training, Lean Six Sigma Green...

Education
Creighton University School of Dentistry   1996 — 1998
Completed 80 hours

Creighton University   1992 — 1996
Bachelor of Science (BS), Biology, General

Experience
HomeTeam Pest Defense   June 2001 - Present
Sykes Enterprises  August 2000 - June 2001
CenterPoint Human Services  September 1996 - May 1999

Skills
Customer Service, Project Management, Microsoft Office, Operations Management, Change Management, Management, Team Building, Team Leadership, Microsoft Excel, Strategic Planning, Service Management, Project Planning

Education
East Carolina University   1989 — 1994
Bachelor of Science (B.S.), Child Development/Family Relations

Experience
Ecolab  January 2015 - Present
PFP Services  September 2008 - January 2015
G&K Services  June 2007 - September 2008
HomeTeam Pest Defense   February 2004 - June 2007
Retail  December 1999 - February 2004

Skills
Fundraising, Social Media, Microsoft Office, Event Management, Social Media Marketing, Customer Relations, Customer Service, PowerPoint, Strategic Planning, Research, Microsoft Word, Account Management, Microsoft Excel, Event Planning, Public Speaking, Sales, Training, Outlook, Budgets, Coaching, Marketing Strategy, Nonprofits, Marketing, Cold Calling, Retail, Public Relations, Leadership, Team Building, Management, Editing, Facebook, New Business Development, Social Networking, Business Development, Advertising, Marketing Communications, Sales Management, Direct Sales, Time Management, Negotiation, Insurance

Education
College of Charleston   1995 — 1999
Bachelor of Arts (B.A.)

College of Charleston   1995 — 1999
Bachelor of Arts, Art History

Academy of the Holly Cross   1992 — 1995

Experience
HomeTeam Pest Defense   February 2006 - Present
HomeTeam Pest Defense   April 2003 - Present

Education
Wake Technical Community College   2009 — 2011

Eastern New Mexico University   1994 — 1996

Experience
Westin Phoenix Downtown   April 2014 - Present
Westin Phoenix Downtown   April 2014 - Present
USAA  November 2012 - February 2014
Kaplan University  November 2007 - September 2012
Kaplan University  April 2007 - November 2007
HomeTeam Pest Defense   December 2005 - January 2007
HomeTeam Pest Defense   January 2005 - December 2005
Pacific Coast Mortgage  February 2003 - January 2005
HomeTeam Pest Defense   May 2001 - February 2003

Skills
Recruiting, Training, Problem Solving, Team Leadership, Leadership Development, Data Analysis, Report Writing, Change Management, Solution Development, Solution Focused, Forecasting, Hiring Employees, Coaching, Management, Team Building, Fast Learner, Adaptability, Student Financial Aid, Time Management, Customer Service, Career Counseling, Admissions, Enrollment Management, CampusVue, Student Recruiting, Campus, Retaining Customers, Staff Development, Higher Education, Student Affairs, Adult Education, Resume Writing, Academic Advising, Career Development, Academic Administration, Distance Learning, College Recruiting, Student Loans, Student Development, E-Learning, Conflict Resolution, Leadership, Sales, Student Engagement, Higher Education..., Employee Training, Hiring, Accreditation, Student Counseling, Critical Thinking

Education
Kaplan University   2009 — 2011
Master's degree, Higher Education/Higher Education Administration, 4.0

Scottsdale Culinary Institute   2002 — 2003
Culinary Certificate, Culinary Arts/Chef Training, 3.9

William Paterson University of New Jersey   1979 — 1983
Bachelor of Arts (BA), Business Administration and Management, General

Experience
Glazer's Distributors  August 2014 - Present
Glazer's Distributors  May 2011 - Present
Glazer's Distributors  May 2011 - December 2012
PrintPlace.com  August 2010 - May 2011
HomeTeam Pest Defense   September 2006 - August 2010
CROSSMARK  August 2004 - September 2006
Guaranty Bank  June 2002 - August 2004
Olympus Servicing   June 2001 - June 2002

Skills
QuickBooks, Accounting, Financial Reporting, General Ledger, Auditing, Financial Accounting, Microsoft Excel, SharePoint, SAP, Payroll, Accounts Payable, Accounts Receivable, Account Reconciliation, Cash Management, Analysis, Finance, Internal Controls, GAAP, Tax

Education
St. Edward's University   1997 — 2001
BBA, Accounting

Nolan Catholic High School   1993 — 1997

Experience
Massage Envy  March 2007 - Present
HomeTeam Pest Defense   2004 - 2010
WBC Lighting   2001 - 2004
Alpha Granite and Marble   April 2000 - April 2001
Tile Fantastic   1997 - 2000
Shea Homes  1992 - 1996
Silicon Valley Construction   1986 - 1992

Skills
Customer Service, Sales Management, Therapeutic Massage, Team Building, Sales, Social Networking, Purchasing, Stress Management, Operations Management, Social Media, New Business Development, Marketing Strategy, Marketing, Microsoft Word, Management, Leadership, Negotiation, Public Speaking, Contract Negotiation, Coaching, Budgets, Small Business, Advertising, Account Management, Customer Satisfaction, Entrepreneurship, Skin, Strategic Planning, Direct Sales, Retail, Training, Selling, Start-ups, Cold Calling, Social Media Marketing, Aromatherapy, B2B, Customer Retention, Sales Operations, Sales Process, Online Marketing, Real Estate

Education
San Jose State University

Experience
Parksite  August 2014 - Present
Comcast  January 2014 - August 2014
HomeTeam Pest Defense   August 2009 - June 2013
HomeTeam Pest Defense   April 2008 - August 2009
HomeTeam Pest Defense   March 2006 - April 2008
HomeTeam Pest Defense   March 2004 - March 2006

Skills
Sales, Customer Satisfaction, Sales Management, Customer Retention, Account Management, Sales Operations, Team Building, New Business Development, Sales Process, Customer Service, Operations Management, Direct Sales, Selling, Cold Calling, Income Statement, Contract Negotiation, Negotiation, Coaching, Training, Marketing Strategy, Public Speaking, Management, Marketing, Budgets, Business Development, Cross-functional Team..., Sales Presentations, Social Networking, Outside Sales, Salesforce.com, Outlook, Microsoft Office, B2B

Education
Arizona State University   1998 — 2002
B.A., Multimedia Writing and Computer Education

Experience
HomeTeam Pest Defense   SalesHomeTeam Pest Defense2001 - 2009
CUTCO  1996 - 2009

Education
San Antonio College   1996 — 2003
Business

The University of Texas at San Antonio   1996 — 2003
Bachelors, General Business

Ranger College   1995 — 1995
Business

University of the Incarnate Word   1995 — 1995
Business

Experience
HomeTeam Pest Defense   February 2012 - Present
Black Box Network Services  October 2010 - April 2011
Hilti  March 2010 - October 2010
Gartner  February 2009 - March 2010
Belize Central America   July 2003 - January 2009
City of Cape Coral  February 2002 - July 2003
MCI/Worldcom  May 2000 - February 2001
General Dynamics  September 1999 - May 2000
TimePlex Group   March 1998 - September 1999
various corporations  May 1995 - February 1998

Skills
Telecommunications, Account Management, Security, VoIP, Windows, Cisco, Network Security, Customer Relations, SaaS, Vendor Management, Computer Hardware, Strategic Planning, Data Center, ITIL, Messaging, Business Intelligence, Hardware, Cloud Computing, SDLC, Business Management, Budgeting, Vendor Relations, WAN, Troubleshooting, Disaster Recovery, Databases, Operating Systems, Software Installation, Team Leadership, Virtualization, Business Analysis, System Administration, LAN/WAN, Telephony, TCP/IP, Customer Service, Integration, Vendor, Team Building, Business Process, Contract Negotiations, Sales Management, Sales Operations, International Sales, Direct Sales, Inside Sales, Technical Leadership, Organizational..., Cisco Technologies, Management

Education
US Army   1986 — 1995

Various   1986 — 1995
Computer Science

Signal Officer School, Branch   1990 — 1991

Colorado Technical College
Computer Science

Florida Metropolitan University
Computer Science

National College
Computer Science

US Army Officer

University of Maryland
Information Technology

Experience
HomeTeam Pest Defense   January 2014 - Present
HomeTeam Pest Defense   May 2007 - December 2013
HomeTeam Pest Defense   2006 - 2007

Skills
Customer Service, Interviews, Microsoft Word, Microsoft Excel, Organization, Budgets, Negotiation, Interpersonal Skill, Sales Management, Strategic Planning, Environmental Awareness, New Business Development, Sales, Team Building, Operations Management, Leadership, Employee Relations, Management, Employee Training, Theatre

Education
Calvary Chapel Bible College   2005 — 2007
Bachelor's Degree, Biblical Studies, 3.98 GPA

Onondaga Community College   1993 — 1995
Associate in Science, Criminal Justice, 3.6 GPA

Arizona State University
Bachelor of Arts (B.A.), Liberal Arts, 3.02 G.P.A.

Experience
HomeTeam Pest Defense   February 2006 - Present
HomeTeam Pest Defense   February 2004 - December 2006
CyberRep.com   1999 - 2000

Skills
Sales Management, Sales, Customer Satisfaction, Contract Negotiation, Customer Service, Team Building, Negotiation, Sales Operations, Selling, Account Management, New Business Development, Pest Control, Strategic Planning, Sales Process, Income Statement, Leadership, Construction, Budgets, Purchasing, Direct Sales, Customer Retention, B2B, Sales Presentations, Marketing Strategy, Operations Management, Inventory Management, Cold Calling, Pricing, Forecasting, Call Centers, Trade Shows, Residential Homes, Outside Sales, P&L

Education
Troy State University   1997 — 1999
Master of Public Administration (M.P.A.), Organizational Behavior Studies, 3.8

Florida International University   1986 — 1989
Bachelor of Applied Science (B.A.Sc.), Public Relations/Image Management

Experience
HomeTeam Pest Defense   August 2001 - Present

Skills
Sales Management, New Business Development, Income Statement, Customer Service, Strategic Planning, Marketing Strategy, Contract Negotiation, Operations Management, Inventory Management, Marketing, Forecasting, Coaching, Management, Purchasing, Budgets, Sales, Sales Process

Education
Louisiana State University   1988 — 1991
Marketing

Experience
California  September 2013 - Present
OfficeTeam  April 2010 - December 2012
HomeTeam Pest Defense   June 2010 - June 2011
Zura Desk   2008 - 2009

Skills
HIPAA, Cpr Certified, AED, Vital Signs, Venipuncture, EKG, Filing, Outlook, Microsoft Word, Microsoft Office, PowerPoint, Customer Service, Social Networking, Microsoft Excel, Public Speaking, Event Planning, Editing, Research, Fundraising

Education
Carrington College California-Antioch   2012 — 2013
Certificate, Medical/Clinical Assistant

San Diego State University-California State University   2006 — 2009
BA, Religious Studies

Experience
Boral Industries  August 2010 - Present
HomeTeam Pest Defense   September 1999 - August 2010
PolyVision  1998 - 1999

Skills
Forecasting, Budgets, Income Statement, Process Improvement, Financial Analysis, Team Building, Customer Service, Contract Negotiation, Management, Customer Satisfaction, Sales Management, Financial Reporting, Leadership, Purchasing, P&L, New Business Development, Accounting, Cross-functional Team..., Inventory Management, Strategic Planning

Education
Georgia State University - J. Mack Robinson College of Business   2000 — 2006
BBA, Accounting & Business

Valencia Community College   1986 — 1991
Associate of Arts (A.A.), Business Administration and Management, General

Experience
HomeTeam Pest Defense   October 2014 - Present
Heron Lawn and Pest Control   May 2014 - September 2014
Schwan's Home Service  July 2013 - April 2014
Aramark Uniform Services  April 2010 - June 2013
Schwan's Home Service  March 2005 - April 2010
O'Reilly Auto Parts  August 2003 - March 2005
Little Caesars  April 2002 - June 2003
Jayenn Corporation   January 2001 - October 2001
Manpower Inc.  March 2000 - December 2000
Dana Holding Corporation  October 1997 - November 1999

Skills
Retail, Sales, Customer Service, Time Management, Selling, Sales Operations, Restaurants, Networking, Microsoft Word, Customer Satisfaction, Cold Calling, Automotive

Education
Oakland Community College   1991 — 1997
Computer Hardware Technology

Experience
HomeTeam Pest Defense   October 2011 - Present
scotts lawn service  February 2010 - February 2011

Skills
Advertising, Public Relations, Customer Service, Integrated Marketing, New Business Development, Marketing Management, Lead Generation, B2B, Facebook, Graphic Design, Photoshop, Marketing Strategy, Online Marketing, Digital Marketing, Microsoft Word, Marketing, Direct Marketing, Social Media Marketing, Marketing Communications, Account Management, Online Advertising

Education
University of North Carolina at Charlotte   1996 — 2000
BA, Psychology

Nassau Community College   1993 — 1995
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies

Experience
Delete Pests LLC   July 2010 - Present
HomeTeam Pest Defense   April 1998 - April 2009
Pest Defense of SW Florida   January 1996 - April 1998

Education
Franklin University   1976 — 1981
BS, Business Administration

Experience
HomeTeam Pest Defense   March 2009 - Present
Complete Door & Trim   April 2008 - April 2009
Masterson & Clark Framing, Inc   January 2005 - April 2008

Education
Glendale Community College   1999 — 2000
English as a second Language

Universidad de Guadalajara   1994 — 1995
Law

Experience
excel  September 2011 - Present
HomeTeam Pest Defense   April 2005 - August 2011

Skills
Microsoft Excel, Windows 7, Route Planning, Microsoft Word, Outlook, Management, Supervisory Experience

Education
Lamar University   2003 — 2004
Substance Abuse/Addiction Counseling

Lee College   2001 — 2002
Small Business Administration/Management

Experience
Kaplan University  March 2010 - October 2012
HomeTeam Pest Defense   May 2009 - October 2009
Harp Marketing  January 2008 - February 2009
Melbourne Hilton Rialto Place   January 2006 - June 2007
Holiday Inn Melbourne Oceanfront   January 2003 - December 2005
Holiday Inn Melbourne Oceanfront   January 2002 - January 2003

Skills
Sales, customer..., Customer Service, Management, Sales

Education
Florida Metropolitan University   2000 — 2001
AAS, Travel & Tourism

Experience
Eye Serve You, Greenville   April 2010 - Present
Enterprise Rent-A-Car  2011 - 2012
Level One, LLC  January 2010 - March 2011
HomeTeam Pest Defense   September 2008 - December 2010

Skills
Sales, Sales Management, Sales Operations, Marketing, Social Media Marketing, Direct Marketing, Customer Service, Customer Service..., Commitment to Customer..., Performing Arts, Musical Theatre, Music Theory, Dance, Handyman Services, Yard Work, Microsoft Excel, Microsoft Word, Outlook, Piano Playing, Electric Guitar, Vocal Instruction, Vocal Coaching, Vocalist, Communication Skills, Identifying Sales..., Carpet Cleaning, Window Cleaning, Floor Cleaning

Education
Coker College   2005 — 2008
BA, Musical Theatre

The University of Tennessee at Chattanooga   2003 — 2004
N/A, Vocal Performance

Experience
Medicaid Assistants   July 2014 - Present
Discover Your Roots   2010 - Present
HomeTeam Pest Defense   January 2013 - July 2014
HomeTeam Pest Defense   August 2010 - December 2012
HomeTeam Pest Defense   December 2009 - July 2010
Graybar  September 2006 - November 2009
New World Electric   June 2002 - September 2006

Skills
Microsoft Excel, Sales Process, Management, Sales Management, Analysis, Genealogy, Public Speaking, Electricians, Spanish-speaking, Spanish-English, Sales, Customer Service, Team Building, Inventory Management, Customer Satisfaction, Customer Relations, Operations Management, Sales Operations, Leadership, Data Entry, Mexican American...

Education
Connecticut College   1998 — 2002
Bachelor of Science (BS), Human Development, Family Studies, and Related Services

New London High School   1994 — 1998
High School

Experience
CVS Health  May 2014 - Present
HomeTeam Pest Defense   June 2012 - May 2014
CVS Health  January 2012 - June 2012

Skills
Computer Networking, Customer Service, Certified Pesticide..., Pharmacy Technicians

Education
Glendale Community College   2012 — 2016
Computer and Information Sciences and Support Services

Greenway High School   2007 — 2011
High School Diploma, General Studies