Hospice of the Western Reserve
Industry: Company
DescriptionFounded: 1978 Subsidiary: Hospice Of Medina County
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Hospice of the Western Reserve Employees
Families First Health & Support Center August 2014 - Present
Hospice of the Western Reserve January 2014 - May 2014
Peace Corps May 2013 - October 2013
Lorain County Community College August 2012 - May 2013
Family Promise of Lorain County October 2012 - December 2012
Ohio Campus Compact August 2010 - July 2012
Mi Esperanza May 2010 - July 2010
United Way of Greater Cleveland January 2010 - May 2010
Skills
Program Development, Program Coordination, Volunteer Recruiting, Volunteer Management, Data Entry, Database Management, Event Planning, Partner Development, Community Partnership..., Grant Writing, Website Updating, Website Development, Social Media Marketing, Marketing, Microsoft Office, Community Development, Program Evaluation, Fundraising, Community Outreach, Community Organizing, Grants, Service Learning, Leadership Development, Database Admin, Public Speaking, Team Leadership, Non-profit..., Recruiting, Resume Writing, Policy, Program Management, Nonprofits, Social Justice, Social Media, Resource Development, Philanthropy, Student Affairs, Higher Education, Social Services, Workforce Development, Non-profit Leadership, Community Service, Board Development, Economic Development, Volunteer Training, Civic Engagement, Workshop Facilitation, Organizational...
Education
Cleveland State University 2010 — 2013
Master of Nonprofit Administration & Leadership, 3.89
Cleveland State University 2008 — 2010
Bachelor of Arts, Urban Studies, 3.94
Lorain County Community College 2006 — 2008
Associate of Arts, 3.65
Brookdale Senior Living March 2015 - Present
Tridia Hospice November 2012 - February 2015
Innovative Senior Care by Brookdale August 2011 - November 2012
Hospice of the Western Reserve January 2003 - June 2011
Hospice of the Cleveland Clinic May 2002 - January 2003
Menorah Park Campus May 2001 - May 2002
Cleveland Clinic Foundation November 1999 - May 2001
Montefiore Hospice 1999 - 1999
Hillcrest Hospital 1997 - 1999
Deaconess Hospital (closed) 1996 - 1997
Skills
Healthcare, Healthcare Management, Hospice, Nursing, Home Care, Medicare, Palliative Care, EMR, Clinical Research, Medicaid, Hospitals, Case Management, Acute Care, Case Managment, Managed Care, Medicine, Program Development, Patient Advocacy, Public Speaking, Elder Care
Education
Ursuline College 1992 — 1996
BSN, Nursing
Cleveland State University 1978 — 1982
Bachelor of Business Administration, Accounting
Vocational Guidance Services June 2015 - Present
Der Braumeister August 2014 - June 2015
Western Reserve Area Agency on Aging January 2015 - May 2015
Mr. & Mrs. Isakov May 2013 - August 2014
Acadia Healthcare July 2012 - April 2013
The Neighborhood Office February 2012 - July 2012
Hospice of the Western Reserve March 2012 - April 2012
Washington Street Diner June 2008 - January 2012
Echoing Meadows Residential Center September 2010 - June 2011
Pretzables November 2008 - December 2009
Skills
Social Services, Family Services, Case Managment, Crisis Intervention, Mental Health, School Social Work, Group Therapy, Conflict Resolution, Group Work, Healthcare, Interventions, Leadership, Mental Health Counseling, Program Development, Treatment
Education
Cleveland State University 2014 — 2016
Master of Social Work (M.S.W.), 3.67
Ohio University 2007 — 2011
BA, Social Work
Ohio University 2007 — 2011
Bachelor of Arts, Social Work
Hospice of the Western Reserve June 2014 - Present
Arbonne International May 2013 - May 2014
Harbor Light Hospice October 2010 - May 2014
Skills
Grief Counseling, Psychosocial, Medical Social Work, Continuing Education, End of Life, Gerontology, Care Planning, Elder Care, Social Services, Group Therapy
Education
Case Western Reserve University 2009 — 2010
MSSA, Clinical/Medical Social Work
Miami University 2005 — 2009
Bachelor of Science (B.S.), Social Work
Goldberg Companies, Inc. and GCI Residential, LLC May 2014 - Present
Chamess Inc. February 2014 - Present
Hospice of the Western Reserve August 2013 - December 2013
Care Alliance Health Center February 2013 - August 2013
Progressive Insurance January 2008 - July 2012
The Venetian August 2003 - September 2005
Sun Microsystems 1987 - 1995
Skills
Insurance, Compliance, Customer Relations, Outlook, Microsoft Office, Problem Solving, Software Documentation, Training, Microsoft Excel, Analysis, Call Centers, Process Improvement, Team Building, Public Speaking, Human Resources, PowerPoint, HIPAA, Team Leadership, Health Insurance, Community Outreach, Fundraising, Nonprofits, Event Planning, Medicare, Interviews, Social Networking, Policy, Customer Satisfaction, Customer Service
Education
Dr Harold P. Freeman Institute of Patient Navigation
Certified Patient Navigator
Lake Erie College 2009 — 2011
MBA, Healthcare Administration, 3.52 GPA
Hiram College 2000 — 2003
Bachelor of Arts (BA), Communication, 3.56 GPA
Malachi House March 2012 - Present
Oberlin College August 2009 - May 2013
Hospice of the Western Reserve July 2011 - December 2011
CityMusic Cleveland September 2010 - March 2011
Cleveland Institute of Music August 2007 - July 2009
Cleveland Institute of Music July 2006 - June 2007
Skills
Cello, Teaching, Music, Music Education, Piano, Music Therapy, Chamber Music, Music Theory
Education
Cleveland State University 2008 — 2011
Post Baccalaureate Equivalency, Music Therapy
Cleveland Institute of Music 2005 — 2007
MM, Music - Cello Performance
Cleveland Institute of Music 2003 — 2006
BM, Music - Cello Performance
Retired November 2012 - Present
Hospice of The Western Reserve June 2008 - November 2012
Heartland Home Health and Hospice 2007 - 2008
WEWS-TV 1995 - 1999
KOVR TV 13 1981 - 1995
KATV 1977 - 1981
Skills
Healthcare, Video Production, Video, Video Editing, Editing, Final Cut Pro, Social Media, Storytelling, Film, Videography
Education
San Francisco State University 1973 — 1975
Broadcast Communication Arts, Broadcasting
California State University-Long Beach 1972 — 1973
Broadcasting
Diablo Valley College 1970 — 1972
Liberal Arts and Sciences, General Studies and Humanities
University of Dayton August 2013 - Present
University of Dayton January 2014 - Present
University of Dayton February 2014 - Present
University of Dayton January 2014 - Present
The FEST April 2014 - August 2014
Apostolate for Family Consecration May 2013 - August 2013
University of Dayton January 2013 - May 2013
Wickliffe Aquatic Center June 2011 - August 2012
Hospice of the Western Reserve November 2011 - May 2012
Skills
Teaching, Campus Ministry, Psychology, Communication Skills, Counseling Psychology, Singing, Adolescents, Social Networking, Program Management, Programming, Team Building, Microsoft Office
Education
Aquinas College 2014 — 2016
Bachelor's Degree, Theology/Theological Studies
University of Dayton 2012 — 2014
Villa Angela-St. Joseph High School 2008 — 2012
Ashford University September 2012 - Present
Ashford Univeristy November 2011 - September 2012
Catalyst Solutions, Inc January 2011 - October 2011
Colorado Human Resources Association June 2010 - October 2011
Bed Bath and Beyond October 2009 - February 2011
Towers Watson December 2009 - November 2010
Denver School of Nursing October 2009 - October 2009
The Warranty Group June 2009 - August 2009
The Denver Hospice November 2007 - February 2009
Hospice of the Western Reserve May 2005 - October 2007
Skills
Technical Recruiting, Full-cycle Recruiting, Sourcing, Recruiting, Human Resources, Applicant Tracking..., Healthcare, Customer Service, Event Planning, Interviews, Social Services, Mental Health, Mediation, Psychotherapy, Resource Allocation, Clinical Psychology, Employee Relations, Organizational..., Employee Benefits, Benefits Administration, Policy, Conflict Resolution, Leadership Development, Personnel Management, Temporary Placement, Resume Writing, Career Counseling, Talent Acquisition, Management
Education
University of Denver 2008 — 2009
Graduate Certificate, Human Resource Management
Case Western Reserve University 2001 — 2003
M.S.S.A., Social Science Administration
Miami University 1997 — 2001
B.A., Psychology (major), French (minor)
George Walton Comprehensive High School 1993 — 1997
None
Oswald Companies May 2014 - Present
Hospice of the Western Reserve August 2013 - April 2014
Employee Benefits International September 2012 - April 2013
Oswald Companies May 2007 - September 2011
The James B Oswald Company April 2004 - April 2007
Summa Health System April 2003 - April 2004
Dawson Companies December 1997 - April 2003
Skills
Program Administration, New Hire Training, Client Service Oriented, Project Coordination, Data Analysis, Technical Writing, Policy Analysis, Internal Audit, Microsoft Office, WebEx, Employee Benefits, HIPAA, Insurance, Workers Compensation, Fundraisers, Presentations, Collaboration, Project Management, Health Insurance, Marketing, Disability Insurance, Human Resources, Benefits Administration, Medicare, Interviews, Life Insurance
Education
Cleveland State University
BA, Communication
Brookdale Senior Living Hospice November 2013 - July 2015
Thirty-One Gifts August 2013 - January 2015
Hospice of the Western Reserve July 2010 - June 2012
Skills
Nursing, Healthcare, Healthcare Management, Event Planning, Leadership, Hospitals, Treatment, Home Care
Education
Kaplan University-Davenport Campus 2011 — 2014
Bachelor of Science (BS), Nursing
Cuyahoga Community College 2007 — 2009
Associate of Science (A.S.), Nursing RN
Franklin University 2005 — 2007
Bachelor of Science (BS), Health Care Management
Hospice of the Western Reserve April 2014 - Present
Senior Independence October 2013 - April 2014
Evangelical Homes of Michigan May 2012 - October 2013
Evangelical Homes of Michigan May 2011 - May 2012
Area Agency on Aging 1-C August 2008 - May 2011
Skills
Program Development, Social Services, Non-profits, Case Managment, Healthcare, Healthcare Management, Nonprofits, Community Outreach, Customer Service, Nursing, Crisis Intervention, Medical Terminology, Fundraising, Public Speaking, EHR, Hospitals, Medicare, Managed Care, Elder Care, Home Care, Medicaid, Medical Social Work, Palliative Care, Patient Advocacy, Gerontology, HIPAA, End of Life, Alzheimer's disease, Care Planning, Long-term Care, Quality Improvement, Senior Services, Mental Health, Caregiving, Disease Management, Aging in Place, Retirement Homes, Case Management, Leadership, EMR, Collaborative Problem...
Education
Eastern Michigan University
Master's of Social Work, Social Work
Western Reserve Area Agency on Aging July 2015 - Present
Caretenders Home Care November 2014 - Present
United Way of Greater Cleveland May 2005 - Present
Hospice of the Western Reserve July 2011 - August 2013
Skills
Case Managment, Microsoft Office, Social Services, Healthcare, Palliative Care, End of Life, Psychosocial, Social Media, Nonprofits, Leadership, Case Management, PowerPoint, Microsoft Word
Education
Cleveland State University 1990 — 1995
Social Work
Ledgewood Christian Church (Disciples of Christ) August 2014 - Present
Hospice of the Western Reserve January 2008 - Present
Indiana Wesleyan University September 2006 - Present
Bethany Christian Church (Disciples of Christ) October 2004 - Present
Independent Tupperware Consultant March 2011 - July 2013
Fifth Third Bank 1998 - 2007
Skills
Nonprofits, Community Outreach, Program Development, Public Speaking, Fundraising, Grant Writing, Event Planning, Leadership Development, Volunteer Management, Leadership, Team Building, Public Relations, Strategic Planning, Research, Teaching
Education
Ashland Theological Seminary 2002 — 2006
M. Div
Cleveland State University 1988 — 1997
MBA
Thompson Hine LLP May 2013 - Present
Hospice of the Western Reserve 2009 - May 2013
Life Line Screening 2004 - 2008
Dotcast 2002 - 2002
Advanced Data Exchange 2000 - 2002
Sysco 1987 - 1991
Skills
Employee Relations, Garnishments, Multi-State Sales Tax, ADP Payroll, Leadership Development, Coaching, Outlook, Accounts..., Payroll, Microsoft Excel, Customer Satisfaction, Vendor Relationships, Accounts Payable, Customer Service, Accounts Receivable, Account Reconciliation, General Ledger, Journal Entries, Invoicing, Microsoft Office, Accruals
Education
Bryant and Stratton College 1985 — 1987
Associate's degree, Accounting
Berea High School 1983 — 1985
Diploma, College Preparatory
American Red Cross, Northeast Ohio Region 2011 - 2014
Hospice of the Western Reserve 2005 - 2011
National Conference for Community and Justice (NCCJ) 2000 - 2005
University Hospitals of Cleveland 1997 - 1999
University Hospitals of Cleveland 1995 - 1997
Skills
Volunteer Management, Nonprofits, Board Development, Annual Giving, Fundraising, Non-profits, Philanthropy, Donor Management, Event Planning, Strategic Communications, Strategic Planning
Education
Case Western Reserve University School of Law
University of Pennsylvania
Donna Marchetti Design January 2014 - Present
Public Relations and Communications April 2013 - Present
Hospice of the Western Reserve 2003 - March 2013
Diabetes Association of Greater Cleveland 1999 - 2002
Portfolio West Shop and Gallery 1992 - 1999
Skills
Media Relations, Non-profits, Public Relations, Corporate Communications, Internal Communications, Marketing Communications, Strategic Planning, Branding & Identity, Advertising, Nonprofits, Strategic Communications, Content Development, Creative Direction, Fundraising, Crisis Communications, Brand Awareness, Social Media, Project Management, Press Releases, Social Media Marketing, Volunteer Management, Marketing, Public Speaking, Grant Writing, Community Development, Copywriting, Event Planning, Blogging, Newsletters, Leadership, Social Networking, Community Outreach, Editing, Facebook, Event Management, Publicity, Speech Writing, Entrepreneurship, Program Development, Message Development, Spokesperson, Reputation Management, Copy Editing, Brand Development, Publications, Web Content, Integrated Marketing, Cause Marketing, Content Strategy, AP Style
Education
Cleveland State University 1969 — 1976
BA, Art, Studio
Regina High School
Hospice of the Western Reserve October 2011 - Present
Western Reserve Area Agency on Aging March 2003 - October 2011
Skills
Case Management, Case Managment, Community Outreach, Mental Health, Non-profits, Nonprofits, Program Development, Social Services, Volunteer Management
Education
Case Western Reserve University 1998 — 2000
MSSA, Master of Science in Social Administration
Hospice of the Western Reserve January 2012 - Present
Spectrum Surgical April 2011 - November 2011
Insurance.com February 2001 - July 2010
PricewaterhouseCoopers 1999 - 2001
TCN Worldwide 1997 - 1999
Ostendorf-Morris Company 1989 - 1997
TRW 1982 - 1989
Skills
Outlook, Administrative..., Microsoft Excel, Executive..., Customer Service, Travel Arrangements, Office Management, Power Point, Microsoft Office, Call Centers, Management, System Administration, Insurance, Human Resources, Access, Administration, Time Management, Healthcare
Education
Bryant & Stratton College
Associates, Business Administration
Orchard Park
Orchard Park
Hospice of the Western Reserve January 2014 - Present
Lakewood Hospital a Cleveland Clinic Hospital March 2012 - December 2013
Jennings Center for Older Adults July 2011 - March 2012
Braeview Care & Rehab September 2009 - April 2011
Family Services January 2009 - April 2011
The MetroHealth System August 2005 - July 2009
Hospice of the Western Reserve August 2002 - June 2005
Selena Fluker January 2002 - February 2002
FBI 1988 - 1990
Skills
Nursing, Hospitals, Healthcare Management, Healthcare, Home Care, Clinical Research, Case Managment, Medication..., IV, Medical/Surgical, BLS, Inpatient, Patient Advocacy, ACLS, Acute Care, Telemetry, Mental Health, Critical Care, Patient Education, Patient Safety
Education
Fortis College, Cuyahoga 2009 — 2011
ASSOCIATES OF Applied Science Degree, Nursing
Willoughby Eastlake School of Practical Nursing 2004 — 2005
Practical Nurse
Cuyahoga Community College 1983 — 1985
State Of Ohio
Diploma, Practical Nursing
Neighborhood Family Practice January 2012 - Present
McGregor/Pace Program October 2010 - January 2012
Southwest General Health Center April 2009 - March 2010
Visiting Nurse Association (VNA) of Ohio 2009 - 2009
Visiting Nurse Association (VNA) of Ohio 2007 - 2009
Visiting Nurse Association (VNA) of Ohio 2003 - 2008
Visiting Nurse Association (VNA) of Ohio 2002 - 2003
Hospice of the Western Reserve 1994 - 2002
University Mednet 1991 - 1994
Merida Euclid Hospital 1989 - 1991
Skills
clinic nurse, clinical operations,..., Hospice, Wound Care, Patient Advocacy, Inpatient, End of Life
Education
Ursuline College 2004 — 2008
BSN, Nursing
Cuyahoga Community College 1995 — 1996
RN, Nursing
Marymount School of Practical Nursing 1988 — 1989
LPN, Nursing
Chardon Healthcare Center December 2014 - Present
Burton Health Care Center May 2013 - December 2014
Recovery Resources May 2010 - April 2013
Hospice of the Western Reserve October 2006 - January 2010
Heather Hill Hospital Health and Care Center July 1995 - July 2002
Skills
Social Services, Non-profits, Treatment, Mental Health, Program Development, Motivational..., Mental Health Counseling, Family Therapy, Nonprofits, Healthcare, Crisis Intervention, Case Managment, Clinical Research, Clinical Supervision, Volunteer Management, Psychology
Education
Case Western Reserve University 1992 — 1995
MSSA, Social Work
Case Western Reserve University 1992 — 1995
MNO, Management of Nonprofit Organizations
Allegheny College 1989 — 1991
BA, Sociology/Anthropology
Villa Maria Academy 1982 — 1986
Hospice of the Western Reserve April 2014 - Present
Jennings Center for Older Adults 2011 - 2014
Cleveland Clinic 2009 - 2011
Cleveland Clinic 2002 - 2009
Skills
Healthcare, Nonprofits, Hospitals, Customer Service, Coaching, Leadership Development, PowerPoint, Event Planning, Public Speaking
Education
Baldwin Wallace University 1992 — 1995
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
Wilberforce University 1990 — 1992
Franciscan University of Steubenville June 2014 - Present
Franciscan University of Steubenville July 2010 - Present
St. Francis of Assisi & St. Anselm Catholic Churches June 2008 - May 2010
Hospice of the Western Reserve January 2006 - June 2009
Parmadale Residential Treatment Facility May 2005 - January 2006
Skills
Event Planning, Public Speaking, Fundraising, Teaching, Youth Ministry, Campus Ministry, Retreat Facilitation, Administrative Duties, Advertising, Staff Supervision, Residence Life, Student Leadership, Student Counseling, Volunteer Management, Volunteer Coordination, Volunteer Training, Volunteer Organization, Juvenile Delinquency, Childcare, Drama, Liturgy, Administrative Work
Education
Franciscan University of Steubenville 2010 — 2014
Master of Arts (MA), Theology and Christian Ministry; Specialization in Catechetics
Franciscan University of Steubenville 2003 — 2005
Bachelor of Arts, Psychology
Regina High School 1997 — 2001
High School Diploma
Hospice of the Western Reserve October 2007 - June 2012
Skills
Communication, Computer Proficiency, Team Building, Student Development, Microsoft Office, Microsoft Excel, Microsoft Word, Nursing, Customer Service, Health, PowerPoint, Restaurants, Food & Beverage
Education
Cuyahoga Community College 2012 — 2014
Cuyahoga Community College 2012 — 2014
Health Information Management, Medical billing and Coding
Akamai Technologies May 2013 - Present
Hospice of the Western Reserve 2011 - May 2013
Omega Institute May 2011 - June 2011
The Cleveland Museum of Art April 2001 - February 2011
APK Net June 1996 - April 2001
U.S. Department of Agriculture 1993 - 1995
Skills
Windows 7, Help Desk Management, Desktop Support, Microsoft Office 2007, Outlook, HTML, Security+, Remote Desktop, OS X, XP, Help Desk Support, Technical Support, LAN-WAN, Mac OS X, Windows XP Professional, iTunes, Apple, AV, LAN/WAN, Computer Application..., Health Physics, ACMT, Remedy Ticketing System, Radiation Safety, Hardware, Troubleshooting, Computer Hardware, TCP/IP, Active Directory, VMware, Software Installation, Unix, Windows XP, Microsoft Office
Education
Case Western Reserve University 1990 — 1993
History and Philosophy of Science and Technology
Cleveland State University Continuing Education
Information Technology
Cuyahoga Community College
Internetworking Series: CISCO
Lakeland Community College
Associate of Arts, Philosophy
Law Office of Jeremy Howe May 2007 - Present
Hospice of the Western Reserve 2000 - 2004
Education
Cleveland State University - Cleveland-Marshall College of Law 2003 — 2006
JD, Law
University of Connecticut, School of Social Work 1971 — 1973
MSW, social work
University of Rhode Island
BA, Sociology
Hospice of the Western Reserve March 2006 - Present
Cleveland Clinic January 2006 - June 2009
Jergens Inc. January 1986 - June 2003
Skills
Nursing, Palliative Care
Education
Ursuline College 2013 — 2015
Masters of Science in Nursing, Family Practice Nurse/Nursing
DeVry University 2010 — 2012
BSN, Bachelor of Nursing
Huron School of Nursing
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
Hospice of the Western Reserve June 2014 - Present
Hospice of the Western Reserve January 2012 - July 2013
Hospice of the Western Reserve April 2010 - December 2011
Hospice of the Western Reserve August 2004 - April 2010
Hospice of the Western Reserve November 2000 - August 2004
Western Reserve Extended Care September 1999 - November 2000
Skills
Public Speaking, Palliative Care, Healthcare, Nursing, Home Care, Cardiopulmonary, Symptom Management, Hospitals, Managed Care, Pediatrics, Clinical Research, ICU, Healthcare Information..., Medicare, Medicaid, Patient Advocacy, Healthcare Management, Long-term Care
Education
Jacksonville University 2010 — 2011
Online RN-BSN, A
Lakeland Community College 1981 — 1984
AAS, Nursing
Kent State University February 2014 - Present
Hospice of the Western Reserve October 2011 - January 2014
Hospice of the Western Reserve October 2011 - April 2013
Western Reserve Area Agency on Aging May 2010 - May 2011
Miller Weldmaster May 2008 - August 2008
Skills
Adobe Creative Suite, Apple, Public Relations, Social Media, Press Releases, Blogging, Wordpress, Hootsuite, Event Planning, Public Speaking, Email Marketing, Marketing, Nonprofits, Microsoft Office, PowerPoint, Editing, Advertising, WordPress, Online Marketing, Social Media Marketing, SEO, Google Analytics, Marketing Strategy, Digital Media, Media Relations, SEM, Marketing Communications, Copywriting, Strategic Communications, Internal Communications, Social Networking, Corporate Communications, Fundraising, Strategic Planning, Event Management, Facebook, Management
Education
Baldwin-Wallace College 2007 — 2011
Bachelor of Arts, Public Relations, Marketing, Management
St. Vincent Charity Medical Center, Rosary Hall January 2011 - Present
Middle Way Ministries August 2009 - Present
Hospice of the Western Reserve January 2009 - Present
Skills
Spiritual Direction, Retreats, Community Outreach, Wellness, Teaching, Nonprofits, Group Therapy, Compassion, Pastoral Care, Healthcare, Treatment, Non-profits, Program Development, Mental Health, Volunteer Management, Spirituality, Training, Case Management, Social Services, Public Speaking, Fundraising
Education
ACPE Program at St. Vincent Charity Medical Center Hospital, Cleveland 2011 — 2011
CPE training
John Carroll University 2008 — 2010
Graduate Certificate in Spiritual Direction
Eastern Michigan University 1977 — 1984
Telecommunications/Marketing
Hospice of the Western Reserve October 2012 - Present
KeyCorp 1996 - 2012
Citibank 1995 - 1996
American Express 1982 - 1990
Skills
Strategic Planning for..., Performance Management, Relationship Management..., Balanced Scorecard, Process Design and..., Fund Raising, New product/Program..., Leadership, Cross Functional Team..., Fundraising, Strategy, Risk Management, E-commerce, Marketing Strategy, Team Leadership, Nonprofits, Strategic Planning, Business Strategy, Executive Management
Education
Case Western Reserve University 2002 — 2005
Masters, Nonprofit Management
Niagara University 1973 — 1977
BS, Marketing
Jessica Gupta, LISW November 2010 - Present
Cleveland State University November 2010 - Present
Hospice of the Western Reserve April 2010 - Present
Socialmart March 2002 - Present
Case Western Reserve University November 2010 - May 2011
AIDS Taskforce of Greater Cleveland September 2008 - April 2010
Bellefaire JCB June 2007 - October 2007
ACLU of Ohio May 2006 - August 2006
Education
Case Western Reserve University 2005 — 2007
Masters, Social Science Administration
Cleveland State University 1998 — 2005
Bachelor of Arts, International Relations
Hospice of the Western Reserve April 2006 - July 2014
Western Reserve Area Agency on Aging November 1997 - April 2006
Benjamin Rose Institute on Aging June 1993 - November 1997
Skills
Patient Counseling, Grief Counseling, Case Management Services, Mental Health Counseling, Nonprofits, Case Management
Education
Cleveland State University 1989 — 1993
Bachelor's degree, Social Work, Summa Cum Laude
Cleveland Clinic August 2015 - Present
Cleveland Clinic June 2012 - Present
Hospice of the Western Reserve January 2011 - June 2012
Advacare Systems September 2002 - January 2011
Skills
Project Management, Operations Management, Inventory Control, Six Sigma, Management, Process Improvement, Healthcare Management, Medicare, Quality Assurance, Team Building, Strategic Planning, Clinical Research, Policy, Performance Improvement, Continuous Improvement, Medicaid, Program Development, JCAHO, Healthcare, Hospitals
Education
Ohio University
Masters in Healthcare Administration
Cleveland State University
Six Sigma Certified
Cuyahoga County December 1986 - Present
Dept of Children and Family Services December 1986 - Present
Hospice of the Western Reserve May 2011 - Present
Skills
Motivational Speaking, Teaching/mentoring, Community Outreach, Coaching, Public Speaking, Event Planning, Customer Service, Professional Networking, Social Services, Case Management, Image Building, Social Media, Motivational..., Youth Ministry, Youth Empowerment, Proofreading, Floral Design, Case Managment, Business Networking, Training, Teaching, Program Development, Volunteer Management, Fundraising, Non-profits, Public Relations, Leadership Development, Policy, Team Building, Community Development, Nonprofits, Staff Development, Grant Writing, Organizational..., Social Networking, Research, Leadership, Strategic Planning, Workshop Facilitation, Grants, Career Counseling, Event Management, Government, System Administration, Editing, Blogging, Mental Health, Psychotherapy, Interviews, Newsletters
Education
Case Western Reserve University
The Ohio State University
Hospice of the Western Reserve March 2006 - Present
Skills
Accounts Receivable, Billing Process, Third Party Billing, Insurance Billing, Employee Training, Training & Development, Team Leadership, Critical Thinking, Problem Solving, People Skills, Communication, Software Troubleshooting, Data Entry, Databases, Data Analysis, Financial Audits, Internal Audit, Annual Reports, Financial Reporting, Customer Service, Customer Support, Claims Resolution, Staff Development, Staff Training, Staff Supervision, Supervisory Skills, Adult Education, Teaching Adults, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Medicare, Medicare/Medicaid..., Team Facilitation, Research, Regulatory Compliance, Healthcare
Education
Bellevue University 2012 — 2014
Bachelor's Degree, Adult Education
Lakeland Community College 2008 — 2012
Associate’s Degree, Medical Office Management/Administration
Hospice of the Western Reserve June 2010 - Present
Skills
Healthcare, Healthcare Management
Education
Lakeland Community College 1992 — 1994
Associate's Degree, Registered Nursing/Registered Nurse
Graceland University
Bachelor's Degree, Registered Nursing/Registered Nurse
Beth Shapiro, PhD, LLC December 2013 - Present
Antone F. Feo, PhD, & Associates May 2013 - February 2014
Hospice of the Western Reserve May 2000 - May 2013
Skills
Palliative Care, Leadership, Case Managment, Mental Health, Crisis Intervention, Teaching, Social Services, Healthcare, Treatment, Program Development, Home Care, Team Building, Case Management, Psychotherapy, Public Relations, Nonprofits, Public Speaking, Life Transitions, Medical Social Work, Community Outreach, Adolescents, Family Therapy
Education
Saybrook University 1993 — 2013
Ph.D. in Clinical Psychology, licensure; existential suffering
Case Western Reserve University 1993 — 1996
MSSA, social work
Smith College 1991 — 1992
certificate in end-of-life care, death and dying
Cleveland State University 1982 — 1991
BS, biology
WellnessIQ April 2013 - Present
Self Employed Independant Contractor November 2006 - Present
Cuyahoga County March 2012 - April 2013
Concentra December 2011 - March 2012
ShareCare/Cleveland Clinic November 2011 - March 2012
Cuyahoga County August 2011 - December 2011
MedWorks USA January 2011 - September 2011
Hospice of the Western Reserve May 2010 - January 2011
Hospice of the Western Reserve March 2009 - May 2010
John Carroll University September 2008 - May 2009
Skills
Administrative Support, Data Entry, Typing, Reception, Microsoft Office, Internet Research, Shipping/receiving, Travel Planning, Media library, Medical Records, Insurance Verification, Appointment Scheduling, ICD-9, Medical documentation..., Medical Billing, Outstanding Customer..., Call Center, Public Relations Skills, Volunteer Recruiting, Volunteer Coordination, Research, Sales Support, Demonstrations, Inside Sales, Public Speaking, Great Plains Software, CRM software, ERC software, MOM software, ACT software, Sales Logix, Suncoast software, Constant Contact, Website Management, Social Media, Data Management, Wordpress, Personal Training, Teaching, Wellness, Fitness, Volunteer Management, Event Planning, Non-profits, Healthcare, Customer Relations, Scheduling, Health Education, Program Planning, Nonprofits
Education
Cleveland State University 2010 — 2011
Masters of Education, Community Health
Bowling Green State University 1997 — 2001
Bachelors of Science, Health Education
Bowling Green State University 1997 — 2001
Minor, Dance
Lake Health July 2014 - Present
Lakeland Community College January 2012 - Present
Lake Health June 2013 - July 2014
Hospice of the Western Reserve June 2012 - June 2013
Hospice of the Western Reserve November 2010 - June 2012
Hospice of the Western Reserve July 2009 - November 2010
Ursuline College May 2007 - May 2008
Skills
Advocacy, Confidentiality, Crisis Communications, Healthcare, Counseling, Social Services, Non-profits, Teaching, Psychotherapy, Counseling Psychology, Nonprofits, Case Management, Medical Social Work, Leadership, Community Outreach, Clinical Research, Treatment, HIPAA, Mental Health Counseling, Mental Health, Program Development, Event Planning, Crisis Intervention, Public Speaking, Hospitals, EMR, Healthcare Management, Data Entry, Case Managment
Education
Case Western Reserve University 2008 — 2009
Masters of Science in Social Administration, Medical Social Work
Ursuline College 2006 — 2008
Bachelors of Arts, Social Work
Lakeland Community College 2004 — 2006
AAS, Human Services
Oberlin College October 2014 - Present
Akron-Summit County Public Library October 2014 - Present
Shaker Historical Society May 2014 - October 2014
Oberlin College January 2013 - October 2014
Hospice of the Western Reserve January 2013 - July 2013
Knowitnow.org November 2012 - January 2013
Cleveland Heights-Univeristy Heights Public Library November 2011 - January 2013
Cuyahoga Community College April 2012 - April 2012
Cleveland Heights-Univeristy Heights Public Library October 2011 - December 2011
US Bank November 2010 - August 2011
Skills
Microsoft Office, Customer Relations, Photoshop, Social Media, Research, Wikis, Library Science, Writing, Customer Service, HTML, Wordpress, metadata architecture, Dublin Core, VRA Core 4.0, Reference, Readers Advisory, Archon, CONTENTdm, PubMed, EOS, AAT, Library of Congress..., Virtual Reference, Collection Development, Digitization, Mac OS, DOCLINE, Metadata, Digital Libraries, Archives, Library Research, Information Retrieval
Education
Kent State University 2012 — 2013
Master of Library & Information Science (MLIS), Library and Information Science, 3.975
Bowling Green State University 2006 — 2008
Bachelor of Arts, English (Literature) and Sociology
Lorain County Community College 2004 — 2007
Vermilion High School 2000 — 2004
high school diploma, college prep
Hospice of the Western Reserve January 2011 - Present
Kent State University June 2006 - June 2009
Skills
Intermediate American..., Proficient Typing Skills, Proficient MS, Excel,..., excellent interpersonal...
Education
John Carroll University 2011 — 2015
Master of Arts (M.A.), Clinical Mental Health Counseling
Cleveland State University 2009 — 2010
Clinical Psychology
Kent State University 2001 — 2005
Bachelor of Arts (B.A.), Psychology
Hospice of the Western Reserve June 2015 - Present
Origin Therapeutic Massage October 2012 - Present
Marymount Hospital / Cleveland Clinic Foundation August 2010 - November 2013
Cuyahoga Community College September 2009 - May 2012
Parma Hospital December 2000 - August 2010
Skills
Reiki, Therapeutic Massage, Wellness, Meditation, Energy Work, Healing, Essential Oils, Pain Management, Aromatherapy, Holistic Health, Relaxation, Healing Touch, Bodywork, Pharmaceutical Industry, Energy Healing, Nutrition, Creative Writing, Creative Visualization, Stress Management, Hospitals, Spa, Swedish, Breathwork, Guided Imagery, Self-care, Health, Wellness Coaching, Repetitive, Treatment, Pharmaceuticals, Marketing Communications, Instructional Writing, Relaxation Techniques, Grounding, Stress Relief, corporate massage, Repetitive Strain..., Soapmaker, Stress, Medical Massage, Chakra Balancing, Trigger Point Therapy, Medical Intuitive, Healthcare, Alternative Medicine, Wellbeing
Education
Liddle Kidz Foundation 2013 — 2014
Certification, Pediatric Massage Therapy, Certificate
Cuyahoga Community College 2009 — 2012
Associate of Science (A.S.), Massotherapy, B
Hospice of the Western Reserve June 2012 - November 2014
Domestic Violence and Child Advocacy Center 2010 - February 2012
Berea Children's Home & Family Services October 2008 - November 2009
Cleveland Police Dept. June 1993 - May 2007
Skills
Volunteer Management, Volunteer Coordination, Office Administration, Receptionist Duties, Computer Literate, Public Speaking, Software Documentation, Mental Health, Group Therapy, Family Therapy, Psychology, Counseling Psychology, Community Outreach, Mental Health Counseling
Education
Cuyahoga Community College 2008 — 2010
Associate of Applied Science, Human Services
Cuyahoga Community College 2008 — 2010
Associates of Applied Science/Human Services, Human Services, General
Cleveland Clinic August 2015 - Present
Cleveland Clinic November 2014 - February 2015
Hospice of the Western Reserve June 2014 - October 2014
Nestle S.A. September 2013 - June 2014
US Endoscopy January 2007 - August 2013
Bescast August 2005 - October 2006
State Industrial Products August 1999 - October 2004
Skills
Employee Benefits, Benefits Administration, Onboarding, Employee Relations, Human Resources, Recruiting, HRIS, Sales, Personnel Management, Training, Employee Engagement, Leadership, Team Building, Strategic Planning, Management
Education
University of South Florida 1979 — 1980
Psychology
Spring Arbor University 1978 — 1979
Psychology
Henry Ford Community College 1977 — 1978
Psychology
Connections Health Wellness Advocacy August 2014 - Present
OhioGuidestone September 2012 - Present
Recovery Resources 2007 - 2012
Hospice of the Western Reserve September 2006 - April 2007
Skills
Group Therapy, Community Mental Health, Case Managment, Substance Use Disorders, Therapeutic Crisis..., Individual Counselling, Psychological Assessment, Public Speaking, Microsoft Office, Written & Oral..., Spirituality, Motivational..., Cognitive Therapy, Social Services, Adolescents, CBT, Clinical Supervision, Chemical Dependency, Psychosocial, Dual Diagnosis, Clinical Research, Child Mental Health, Mindfulness, Harm Reduction, Biopsychosocial..., Grief Counseling, DSM-IV
Education
Case Western Reserve University - Mandel School of Applied Social Sciences 2006 — 2008
Masters of Social Sciences Administration, Adult Mental Health
Case Western Reserve University 1994 — 1999
Bachelor of Arts (B.A.), Biochemistry and International Studies
Hospice of the Western Reserve January 1995 - Present
St. Vincent Charity Hospital and Health Center June 1987 - January 1995
St. Vincent Medical Center June 1987 - January 1995
Skills
Medicare, Hospitals, Pain Management, Symptom Management, Hospice & Palliative..., Medical/Surgical, Oncology Nursing, Leadership Development, Case Managment, Clinical Research, Patient Advocacy, Medicine, Medical Terminology, HIPAA, EMR, Conference Development, Patient Safety, Acute Care, Clinical Supervision, Medication..., ACLS, Critical Care, BLS, Medicaid, Health Education, Disease Management, Managed Care, Elder Care, EHR, Healthcare Consulting, Medical Records, Physician Relations, Quality Improvement, Treatment
Education
Chamberlain College of Nursing-St Louis Campus 2009 — 2011
BSN, Registered Nursing/Registered Nurse, Presidential Honors
St.Vincent Charity School of Nursing 1983 — 1987
Diploma, Registered Nursing/Registered Nurse
Cuyahoga Community College 1983 — 1985
Associate of Science (AS), Registered Nursing/Registered Nurse
Hospice of the Western Reserve April 2014 - Present
TheWineBuzz Magazine January 2014 - April 2014
Westlake Patch/AOL Media/Huffington Post Media Group February 2013 - October 2013
Avon-Avon Lake Patch/AOL Huffington Post Media Group May 2010 - October 2013
Patch/AOL Huffington Post Media Group November 2010 - May 2012
AOL Corp. June 2010 - November 2010
Avon Lake Ledger July 2009 - November 2010
The Press newspaper October 2000 - June 2009
Pinkerton Investigations February 1986 - June 1993
Skills
Copy Editing, Editing, Newspapers, Public Relations, Press Releases, SEO, Social Media, Copywriting, Newsletters, Feature Articles, Journalism, Web Content, Publishing, Media Relations, Storytelling, Blogging, Content Development, Public Speaking, Magazines, Creative Writing, Breaking News, Marketing, Content Management, Proofreading, Publicity, Publications, Digital Media, Social Media Marketing, News Writing, AP Style, Editorial, Photography, Content Strategy, New Media, Headline Writing, Writing, Online Journalism, Content Marketing, Online News, SEM, Facebook Marketing, Twitter, Facebook, Web Content Management, Online Publishing, Content Writing, Freelance Writing, Social Networking, Nonprofits, Video
Education
Boston College 1981 — 1985
Bachelor's, double major English/Speech Communications
Giant Eagle March 2014 - Present
University Hospitals of Cleveland September 2013 - March 2014
Hospice of the Western Reserve January 2012 - September 2013
Vein Clinics of America March 2011 - January 2012
Kishor Patel MD December 2005 - March 2011
Skills
Fundraising, Healthcare, Nonprofits, Community Outreach, Event Planning, Healthcare Management, Hospitals, Patient Advocacy, Home Care, Public Speaking, Social Services, Non-profits, Medicare
Education
Chamberlain College of Nursing Cleveland, OH 2013 — 2015
BSN, Nursing
Cleveland State University
Bachelor of Arts, Communication
Hospice of the Western Reserve August 2008 - Present
Westwood Behavioral Health Center June 2005 - August 2007
Skills
Adults, Medical Social Work, Community Outreach, Social Services, Case Managment, Mental Health, Psychosocial, Palliative Care, Healthcare, Home Care, Treatment, Patient Advocacy, Elder Care, Healthcare Management, Crisis Intervention, Medicaid, Hospitals, Long-term Care, Medicare, Gerontology, End of Life, Case Management
Education
Case Western Reserve University 2007 — 2008
MSSA, Social Work
Taylor University 2001 — 2005
BSW, Social Work
Ohio University - Heritage College of Osteopathic Medicine September 2015 - Present
Harbor Group January 2011 - August 2015
Hospice of the Western Reserve May 2009 - December 2012
Pearson VUE June 2010 - November 2010
Diocese of Cleveland 2000 - 2006
Skills
Property Management, Event Planning, Public Speaking, Customer Service, Calendar Management, Appointment Scheduling, Records Management, Research Projects, MS Office Suite, Microsoft Office, Management, PowerPoint, Research, Microsoft Word, Newsletters, Community Outreach
Education
Ashland University
Bachelor of Science, Health, Physical Education
Hiram College
Master's, Interdisciplinary Studies
Brookdale November 2014 - Present
HCR ManorCare May 2013 - October 2014
Notre Dame College August 2012 - May 2013
ViaQuest Hospice June 2011 - March 2012
US Medical Management October 2010 - March 2011
Maplewood Care Centre November 2009 - October 2010
Hospice of the Good Shepherd May 2007 - February 2009
Laurel Lake Retirement Community 2005 - 2007
Hospice of the Western Reserve 2001 - 2005
Cleveland Clinic Home Care January 2000 - January 2001
Skills
Geriatric Nursing, Disease Management, Infection Control, End of Life, Home Care, Healthcare Management, Healthcare, Nursing, Palliative Care, Patient Advocacy
Education
Case Western Reserve University 1987 — 1990
ND, Nursing
Case Western Reserve University 1984 — 1988
BA, English
Hospice of the Western Reserve January 2012 - Present
Lakewood Hospital, Cleveland Clinic Community Hospital 2007 - Present
Hanson Services In-Home Assisted Living Providers March 2002 - Present
Rotary Club of Cleveland July 2008 - June 2011
Skills
Healthcare, Public Speaking, Long Term Care, New Business Development, Community Outreach, Home Care, Long-term Care, Medicare, Healthcare Management, Program Development, Strategic Planning, Hospitals, Marketing, Non-profits, Event Planning, Fundraising, Social Services, Leadership, Customer Service, Medicaid, Alzheimer's disease, Elder Care, Nursing, Community Development, Healthcare Information..., Public Relations, Grant Writing, EMR, Physician Relations, Team Building, Budgets, Case Managment, Marketing Communications, Volunteer Management, Clinical Research, Managed Care, Disease Management, Patient Advocacy, Wound Care, Leadership Development, Healthcare Consulting, Patient Safety, EHR, Mental Health, Healthcare Industry, Mental Health Counseling, Treatment, Health Education, Physicians
Education
Magnificat High School 1985 — 1989
Cuyahoga Community College
Cleveland State University
Hospice of the Western Reserve May 2015 - Present
U.S. Bank July 2014 - May 2015
U.S. Bank March 2013 - July 2014
Great Lakes Science Center February 2013 - May 2014
South Pacific Business Development July 2012 - December 2012
Pouono Catering and Hospitality School January 2011 - April 2012
Camp Lambec May 2010 - August 2010
Great Lakes Science Center September 2006 - May 2010
Case Western Reserve University September 2006 - May 2010
PennDOT (Pennsylvania department of Transportation) May 2008 - August 2008
Skills
Human Resources, Performance Management, Customer Service, Project Management, Public Speaking, Community Outreach, Teaching, Microsoft Excel, PowerPoint, Microsoft Office, Management, Sales
Education
Cleveland State University 2014 — 2016
Master of Business Administration (MBA)
Case Western Reserve University 2006 — 2010
Bachelor of Science (BS), Business Management
Center for Dialysis Care March 2015 - Present
Hospice of the Western Reserve October 2012 - Present
Kaiser Permanente May 2000 - August 2012
Skills
Healthcare Management, Hospitals, Healthcare Information..., EMR, Nursing, Epic Systems, Inpatient, Patient Safety, Managed Care, HIPAA, EHR, Clinical Research, Medicare, Revenue Cycle
Education
Indiana Wesleyan University 2011 — 2013
Bachelor's of Science Nursing, Registered Nursing/Registered Nurse, 3.93
Cuyahoga Community College 1990 — 1994
Associates in Science Nursing, Registered Nursing/Registered Nurse
Kforce Inc March 2014 - Present
Northern Ohio Recovery Association (NORA) September 2014 - May 2015
Beacon Hill Staffing Group, LLC 2014 - 2014
Hospice of the Western Reserve August 2005 - May 2013
Skills
Active Directory, Outlook, Customer Service, VoIP, ShoreTel, Microsoft Office 2007, Telecommunications, Access, Nonprofits, Microsoft Office, Non-profits, Help Desk Support, Healthcare, System Administration, Technical Support, Process Improvement, Windows Server, Administration, Call Centers, Software Documentation, Team Leadership, Disaster Recovery
Education
Cleveland State University 2011 — 2015
Bachelor's degree, Social Work, Junior - GPA 3.76
Maple Heights High School 1970 — 1973
High School, General Business
Hospice of the Western Reserve March 2012 - Present
Western Reserve Area Agency on Aging February 2008 - May 2012
BP Amoco July 1981 - March 2006
Education
Case Western Reserve University 2006 — 2007
CNM
University of Cincinnati 1976 — 1981
B.S.
University of Akron, Child Life Department June 2013 - Present
Canton Montessori school June 2012 - Present
Early Childhood Resource Center 2010 - Present
The Gathering Place - Cleveland, OH September 2004 - Present
Hospice of the Western Reserve August 2007 - June 2008
Rainbow Babies and Childrens Hospital of Cleveland, Oh January 2002 - June 2007
Skills
Case Managment, Community Outreach, Volunteer Management, Fundraising, Leadership Development, Public Speaking, Grant Writing, Psychotherapy, Marketing Communications, Staff Development, Program Development, Adult Education, Grants, Case Management, Event Planning, Nonprofits
Education
Mills College 2001 — 2002
Master's degree, Child Development with Specalization in Child Life in Hospitals
Hobart and William Smith Colleges 1990 — 1994
Bachelor of Arts (B.A.), English Language and Literature/Letters
University of Tennessee Medical Center January 2009 - Present
Hospice of the Western Reserve 2005 - 2006
Cleveland Clinic 2004 - 2005
Kethley House of Benjamin Rose 2004 - 2005
Skills
Nursing, Hospitals, Healthcare, Inpatient, Acute Care, Patient Safety, Telemetry, Home Care, Patient Education, Medication..., Cpr Certified, Wound Care, Medical/Surgical, BLS, ACLS, End of Life, pre/post operative care, Respiratory Care, LTACH, Palliative Care
Education
Lorain County Community College 2002 — 2004
Associate of Science (AS), Nursing
Cuyahoga Community College 1996 — 1998
Practical Nursing Program, Licensed Practical/Vocational Nurse Training
Hospice of the Western Reserve March 2006 - Present
Education
Case Western Reserve University 2000 — 2001
Ashland University 1996 — 2000
Bachelor's of Science in Social Work, Social Work
Senior Independence - Cleveland Home Health & Hospice August 2011 - Present
Euclid Hospital Community Advisory Board August 2011 - Present
Western Reserve Area Agency on Aging April 2011 - Present
Council of Older Persons 2001 - Present
Alzheimer's Association, Greater Cleveland November 2010 - March 2015
Department of Senior & Adult Services April 2011 - 2012
Jewish Family Service Association December 2010 - August 2011
Greater Cleveland Volunteers June 2009 - 2011
Cuyahoga Community College November 2006 - June 2010
Hospice of the Western Reserve April 2010 - 2010
Skills
Healthcare Management, Gerontology, Applied Research, Non-profits, Healthcare, Long-term Care, Home Care, Community Outreach, Program Development, Social Services, Fundraising, Public Speaking, Grant Writing, Event Planning, Public Relations, Nonprofits, Case Managment
Education
Cleveland State University 1994 — 1999
MPA, Health Care Administration, Long Term Care
Lake Erie College 1990 — 1994
B.A., Health Care Administration
Lakeland Community College 1984 — 1990
Certificate, Business Management
Leadership Lake County
Upcycle Parts Shop 2014 - Present
Hospice of the Western Reserve January 2007 - February 2015
Education
Mandel School of Applied Social Sciences at Case Western Reserve University 2004 — 2005
MSSA
Indiana University Bloomington 2000 — 2004
BSW
Hospice of the Western Reserve March 2004 - Present
Heather Hill Hospital Health & Care Center 1992 - 2004
Skills
Case Managment, Elder Care, Social Services, Leadership, Healthcare Management, Healthcare, Home Care, Non-profits, Treatment, Program Development, Public Speaking, Long-term Care, Teaching, Mental Health, Case Management, Training, Hospitals, Patient Advocacy
Education
Baldwin-Wallace College 1988 — 1991
BM, Music Therapy
Master's Degree--Temple University
Master's degree, Music Therapy/Therapist
Hospice of the Western Reserve April 2003 - Present
University Hospitals Health System 1993 - 2003
Cleveland Music School Settlement 1979 - 1993
Skills
Music Therapy, Music, Palliative Care, Mental Health
Education
The University of Akron 1994 — 1997
coursework towards M.A., Child Life and Family Services
Cleveland State University 1977 — 1979
post graduate equivalency - RMT, Music Therapy
University of Mount Union 1974 — 1977
BME, music
Cleveland Museum of Natural History March 2015 - Present
Council of Smaller Enterprises September 2012 - October 2014
Council of Small Enterprises (COSE) May 2011 - September 2012
Hospice of the Western Reserve February 2009 - April 2011
HydroGen, LLC 2007 - 2008
Skills
Event Planning, Public Relations, Marketing Communications, Media Relations, Social Media, Non-profits, Public Speaking, Microsoft Office, Nonprofits, Copywriting, Fundraising, Strategy, Market Research, Proposal Writing, Strategic Communications, Research, Press Releases, Program Management, Community Outreach, Volunteer Management, Event Management, Grant Writing, Program Development, Newsletters, PowerPoint, Corporate Communications, Editing, Internal Communications, Leadership, Marketing, Philanthropy, Strategic Partnerships, Training, Leadership Development, Community Development, Social Networking
Education
Baldwin Wallace University 2002 — 2006
BA
Hospice of the Western Reserve October 2011 - Present
Hospice of the Western Reserve February 2011 - Present
Hospice of the Western Reserve 1993 - 2011
Education
Cleveland State University 2004 — 2006
MA, Psychology, Diversity Management
Case Western Reserve University 1991 — 1993
Masters of Nonprofit Organizations, Non-Profit/Public/Organizational Management
Weatherhead School of Management at Case Western Reserve University
Hospice of the Western Reserve May 2011 - Present
Social Security Administration 1973 - 2007
National City Bank 1970 - 1973
Skills
Event Planning, Community Outreach, Customer Service, Nonprofits, Healthcare, Program Development, Public Relations, Research, Fundraising
Education
Cleveland State University 1969 — 1973
Bachelor of Arts (B.A.), Spanish/Secondary Education
none
Accountemps October 2011 - Present
Accountemps October 2011 - Present
Robert Half International 2011 - Present
Crossroads Hospice June 2009 - August 2010
Hospice of the Good Shepherd April 2007 - May 2009
Hospice of the Western Reserve 2003 - 2006
Education
Bowling Green State University 1997 — 2001
BAC, Communications?Marketing
Hospice of the Western Reserve September 2005 - Present
Hospice of the Western Reserve September 2005 - Present
Skills
Healthcare, Medicaid, Home Care, Long-term Care, Hospitals, Public Speaking, Medicare, Healthcare Management, Nursing, Team Building, Nonprofits, Strategic Planning, Public Relations, Managed Care, Physician Relations, Elder Care, Program Development, Case Management, Case Managment
Education
Cleveland State University
BA, Communications
Lakeland Community College
Mediation training
National Council of Certified Dementia Practitioners
Certified Dementia Practitioner
Hospice of the Western Reserve April 2007 - Present
Elbert Construction January 2000 - October 2004
sanofi-aventis April 1997 - December 1999
Johnson & Johnson March 1995 - April 1997
Education
Ashland University 1996 — 1999
MBA, Executive Management
The Ohio State University Fisher College of Business 1979 — 1984
BS, Transportation&Logistics/Marketing
International Partners in Mission January 2006 - Present
The Marchetti Company February 1998 - Present
Hospice of the Western Reserve 1996 - Present
Baricelli Inn 1986 - 2000
Annashae 1992 - 1994
Top of the Town Restaurant 1985 - 1991
Skills
Fundraising, Non-profits, Public Speaking, Event Planning, Volunteer Management, Community Outreach, Leadership, Customer Service
Education
Cuyahoga Community College 1990 — 2003
Business, Business Administration
Villa Angela Academy 1981 — 1985
Business
Department of Veterans Affairs December 2011 - Present
United Health Group-Evercare January 2011 - November 2011
Hospice of the Western Reserve July 2006 - March 2011
Evercare August 2002 - March 2004
Skills
Nursing, Clinical Research, Chronic Illness, Palliative Care, Healthcare, Pain Management, Long Term Care
Education
Case Western Reserve University 1995 — 2002
MSN, Nursing
Cleveland Clinic June 2013 - Present
Meredith A. Cowden Foundation December 2009 - Present
Hospice of the Western Reserve July 2011 - May 2013
The Hofstetter Group 2007 - 2012
Cleveland Institute of Music November 2010 - June 2011
Transitional Housing, Inc. 2008 - 2010
E CITY 2009 - 2009
Case Western Reserve University 1998 - June 2007
Skills
Non-profits, Fundraising, Public Speaking, Sponsorship, Marketing Communications, Strategic Planning, Nonprofits, Annual Giving, Higher Education, Stewardship, Management, Event Management, Alumni Relations, Program Development, Public Relations, Volunteer Management, Philanthropy, Board Development, Community Outreach, Event Planning, Alumni Affairs, Grants, Community Development, Media Relations, Leadership Development
Education
Cleveland State University 1990 — 1994
BA, Urban Studies
Hospice of the Western Reserve April 2000 - Present
Judson Retirement Community April 1992 - February 1996
Skills
Event Management, Public Speaking, Marketing, Policy, Management, Long-term Care, Healthcare, Medicare, Elder Care, Program Development, Budgets, Clinical Research, Healthcare Management, Nonprofits, Home Care, Hospitals
Education
Cleveland State University 1989 — 1991
MPA, Health Care Admin
University of Michigan 1963 — 1967
BS, Dental Hygiene
Ziegler Metzger & Miller LLP November 1995 - Present
Hospice of the Western Reserve September 1985 - July 1993
Skills
Healthcare Management, Public Speaking, Nonprofits, Patient Advocacy, Hospitals, Elder Care, Healthcare, Home Care, Long-term Care, Real Estate, Medicare, Medicaid, Case Management, Nursing, Social Services
Education
Case Western Reserve University 1992 — 1995
MNO, non-profit management
West Virginia University 1968 — 1973
BSN, nursing
Hospice of the Western Reserve
Skills
Non-profits, Social Services, Community Outreach, Nonprofits, Palliative Care, Program Development, Customer Service, Fundraising
Education
Cuyahoga Community College
Early Childhood Education
University Hospitals Home Care Services February 2013 - Present
Summa Health System, Homecare Services June 2010 - January 2013
Hospice of the Western Reserve 2009 - June 2010
Visiting Nurse Association HouseCalls 2003 - 2008
Visiting Nurse Association of Cleveland Hospice 1990 - 2008
Visiting Nurse Association Healthcare Partners of Ohio 1976 - 2008
Skills
Home Care, Leadership, Fundraising, Strategy, Management, Budgets, Healthcare Management, Medicare, Nursing, Healthcare Consulting
Education
Baldwin Wallace University 1992 — 1994
EMBA, Business
Ursuline College, St John College 1972 — 1976
BSN, nursing
Church of the Covenant 2010 - Present
Care Alliance Health Center 2008 - 2010
Transitional Housing, Inc. 2003 - 2008
Hospice of the Western Reserve 2001 - 2003
InterAct Cleveland 1991 - 2001
MetroHealth Medical Center 1986 - 1991
Planned Parenthood of Greater Cleveland 1983 - June 1986
Planned Parenthood of Summit, Portage, and Medina Counties 1980 - 1984
Federation for Community Planning 1978 - 1980
University Hospitals of Cleveland 1977 - 1978
Skills
Non-profits, Program Development, Fundraising, Grant Writing, Volunteer Management, Community Outreach, Public Speaking, Leadership Development, Event Planning, Strategic Planning, Healthcare, Policy, Social Services, Community Development, Nonprofits, Teaching, Research, Organizational..., Non-profit..., Program Evaluation, Clinical Research, Public Relations, Grants, Board Development, Leadership, Philanthropy, Case Management, Case Managment, Mental Health, Annual Giving, Stewardship, Community Organizing, Public Health, Workshop Facilitation, Proposal Writing, Youth Development, Volunteer Training, Conflict Resolution, Staff Development, Program Management, Crisis Intervention
Education
Case Western Reserve University 1975 — 1977
BSN, nursing
Bowling Green State University 1971 — 1973
MA, Sociology / Demography
Ohio Northern University 1966 — 1970
BA, Psychology
Hospice of the Western Reserve May 2013 - Present
Hospice of the Western Reserve April 2010 - May 2013
Plaid Enterprises, Inc March 1992 - May 2011
Select Media Services October 2008 - April 2009
Time Warner Retail Sales and Marketing May 1998 - October 2008
MLXV March 1996 - June 1998
Skills
Retail, Event Planning, Outlook, Public Speaking, PowerPoint, Research, Microsoft Office, Management, Fundraising, Marketing, Sales, Nonprofits, Customer Service, Social Media, Recruiting, Program Development, Healthcare, Community Outreach, Leadership Development, Leadership
Education
Cuyahoga Community College
Business Management
CareSource June 2015 - Present
Hospice of the Western Reserve October 2013 - June 2015
University Hospitals of Cleveland July 2012 - October 2013
University Hospitals of Cleveland March 2011 - July 2012
PNC Bank July 2008 - June 2010
National City Bank July 2005 - June 2008
National City Bank August 2000 - June 2005
Self-Employed January 2000 - December 2002
Self Employed January 1999 - December 1999
Cleveland Clinic June 1994 - December 1998
Skills
Performance Measurement, Incentive Programs, Process Improvement, Change Management, Strategic Planning, Nursing, Business Analysis, Epic Systems, CPOE, Hospitals, EMR, Team Leadership, Project Management, Access, Management, Training
Education
Ohio University 2013 — 2014
Bachelor's Degree, Registered Nursing/Registered Nurse
Cuyahoga Community College 2009 — 2012
Associate Degree in Applied Science, Registered Nursing/Registered Nurse
Bowling Green State University
BSBA, Business, Marketing, Retailing
Hospice of the Western Reserve
Skills
Healthcare, Excel, Microsoft Office, Outlook, Customer Service
Education
Cleveland State University
Cleveland Clinic April 2008 - December 2008
Hospice of the Western Reserve September 2007 - April 2008
Suicide Prevention Services April 2006 - December 2007
Education
Case Western Reserve University 2008 — 2009
MA, Bioethics
Case Western Reserve University 2007 — 2009
MSSA, Social Science Administration
The Ohio State University 2002 — 2006
B.A., Psychology
Giving Insight, LLC June 2013 - Present
Hospice of the Western Reserve 2012 - 2013
Hospice of the Western Reserve 2009 - 2012
Law Offices of Staci D. Lowell 2005 - 2009
Dworken & Bernstein Co., LPA 2004 - 2005
Cleveland State University 1999 - 2004
Responsive Database Services 1995 - 1999
Skills
Non-profits, Nonprofits, Law, Public Speaking, Fundraising, Volunteer Management, Event Planning, Community Outreach, Management, Customer Service, Program Management, Budgets, Leadership Development, Grant Writing
Education
Cleveland State University - Cleveland-Marshall College of Law 1999 — 2004
JD, Law
Taylor University 1991 — 1995
B.A., Political Science
Malachi House June 2014 - Present
Hospice of the Western Reserve February 1999 - July 2012
Hospice of the Western Reserve February 1999 - January 2002
Skills
Healthcare, Public Speaking, Nursing, Palliative Care, EMR, Physician Relations, Treatment, Hospice, Patient Safety, Medicaid, Medicine, Inpatient, PowerPoint, Healthcare Industry, Medication..., Event Management, Marketing, Pain Management, HIPAA, Nursing Education, Team Building, Disease Management, Managed Care, Healthcare Information..., End of Life
Education
School of Nursing 1979 — 1984
Nursing
Cuyahoga Community College 1965 — 1969
Associate, Science
Ursuline College
P.S.I. school nursing February 2014 - Present
Broadfield Manor March 2007 - Present
Lake Hospital System March 2005 - April 2007
Hospice of the Western Reserve April 2003 - April 2005
Skills
Nursing
Education
Lakeland Community College 2007 — 2009
MR/DD
Cuyahoga Community College 1994 — 1995
Certification, L.P.N.
Four Seasons Home Care December 2014 - Present
Hospice of the Western Reserve January 2003 - Present
Neighborhood Family Practice September 2013 - April 2014
Odyssey Healthcare April 2007 - July 2008
Bridgeway Mental Health Agency May 2006 - August 2007
Bridgeway, Inc August 2005 - May 2006
Skills
Case Managment, Mental Health, Palliative Care, Psychosocial, Social Services, Gerontology, Elder Care, Home Care, Case Management, Crisis Intervention, Public Speaking
Education
University of New England
Master's Degree, Clinical/Medical Social Work
Cleveland State University 2003 — 2005
BA, Social Work, generalist practice
Bay Village High School 1978 — 1981
Diploma
The Gathering Place - Cleveland, OH July 2008 - Present
The Gathering Place - Cleveland, OH July 2008 - Present
Stand Up Pouches.net 1999 - 2011
Hospice of the Western Reserve 1997 - 2001
Skills
Case Managment, Mental Health, Clinical Research, Program Development, Social Services, Healthcare, Psychotherapy, Nonprofits, Group Therapy, Treatment, Family Therapy, Community Outreach, Mental Health Counseling, Psychology, Case Management
Education
Case Western Reserve University 1991 — 1993
MSSA, Social Work
Cleveland State University 1986 — 1991
Music Therapy/Therapist
Hospice of the Western Reserve RNLaurelwood Hospital1998 - 2005
Huron Road hospital July 1996 - November 1998
Skills
Palliative Care, Hospitals, Nursing, Medicare, Patient Advocacy, Inpatient, Healthcare, Home Care, Leadership, Patient Safety, Healthcare Management, Acute Care, BLS, Elder Care, Physician Relations
Education
Cuyahoga Community College 1994 — 1996
Associates in Science, Nursing
Huron Road School of Nursing 1994 — 1996
Registered Nurse Diploma, Nursing
Lakeland Community College 1992 — 1994
Prerequesites nursing
MetroHealth Medical Center 2011 - Present
MetroHealth System 2011 - Present
Self - Employed (Special Projects) February 1985 - Present
Hospice of the Western Reserve 2011 - 2012
MetroHealth Medical Center 1995 - 2011
St. Joseph's Hospital and Medical Center 2006 - March 2009
St. Joseph's hospital 2007 - 2009
St.Joes Hospital 2007 - 2009
St.Joes Hospital 2007 - 2009
St.Joes Hospital 2007 - 2009
Skills
Public Speaking, Non-profits, E-Learning, Instructional Design, Distance Learning, Editing, Fundraising, Organizational..., Strategic Planning
Education
Cleveland State University 1962 — 2010
ADRN, Psychology, Education
Kent State University 1988 — 1990
Ph.D. RN, Nursing, Psychology, Education, and curriculum and instruction
Kent State University 1988 — 1990
Ph.D. RN, Nursing, Psychology, Education, and curriculum and instruction
Cleveland State University 1981 — 1983
1981, Higher Education
Hospice of the Western Reserve August 2004 - Present
Hospice of the Western Reserve August 2004 - July 2012
Hospice of the Western Reserve 2004 - 2009
Skills
Healthcare, Hospitals, Community Outreach, Non-profits, Home Care, Medicare, Public Relations, Hospice, Palliative Care, Program Development, Long-term Care, Event Planning, Fundraising, Media Relations, Strategic Planning, Nursing, Newsletters, Case Managment, Healthcare Management, Marketing Communications, Leadership Development, Team Building, Social Media, PowerPoint, Research, Nonprofits, Physician Relations, Customer Service, Managed Care, Marketing, Elder Care, Medicaid, Healthcare Consulting, Social Networking, Physicians, Marketing Strategy, Staff Development, Social Services, Leadership, Administration, Medical Terminology, Press Releases, HIPAA, Case Management, EMR, Strategic Communications, Compassion, Patient Advocacy
Education
Cleveland State University 1983 — 1986
BA, COmmunications
Hospice of the Western Reserve September 2006 - Present
Hospice of the Western Reserve 2000 - 2006
Schraff & King May 1999 - May 2000
Petersen & Ibold February 1992 - May 1999
Skills
Creating Processes, Employee Relations, Global Management, Leadership Development, Change Leadership, Cross-functional Team..., Healthcare, Medicare, Public Speaking, Non-profits, Strategic Planning, Team Building, Public Relations, Palliative Care, Customer Relations, Social Media Marketing, Customer Service, Microsoft Office, Research, Compliance, Problem Solving, Marketing Communications, Program Development, Patient Advocacy, Hospitals, Home Care, Nonprofits, Healthcare Management
Education
The George Washington University 2007 — 2009
MSHS, End of Life Care Management
Cleveland State University 2005 — 2007
Bachelor of Arts, Urban Studies
Lakeland Community College 1990 — 1992
AS, Paralegal Studies
Pathways for Pets January 2014 - Present
Hospice of the Western Reserve August 1997 - May 2013
Hospice of the Western Reserve 1989 - 1997
Hospice of Lake County September 1978 - August 1989
Eastside Radiology 1986 - 1989
Frances Payne Bolton School of Nursing 1964 - 1972
Skills
Teaching, Healthcare Management, Program Development, Patient Advocacy, Medicare, Public Speaking, Leadership Development, Non-profits, Inpatient, Adults, Nonprofits, Medicine, Community Development, Elder Care, Leadership, Acute Care, Hospice, Patient Education
Education
Case Western Reserve University 1963 — 1964
Masters of Nursing Science, Medical Surgical Nursing with a teaching major
The Ohio State University 1959 — 1960
Bachelor's degree, Nursing Science, Graduated Cum Laude
Fenn College/Cleveland State University 1955 — 1958
Associate's degree, Applied Arts
Huron Road Hospital School of Nursing 1955 — 1958
Diploma, Nursing
Fellow in Palliative Care Nursing
Palliative Care Nursing
Advanced Practice Nurse 2003 — 2013
Certified of Authority
Certified Hospice and Palliative Nurse 1994 — 2006
Oncology Certified Nurse
Cleveland Clinic August 2011 - July 2015
Cleveland Clinic February 2010 - August 2011
Cleveland Clinic August 2005 - February 2010
Hospice of the Western Reserve 2002 - 2005
Skills
Nursing, Healthcare, Healing Touch, Reiki, Holistic Health, Heart Centered..., Hypnotherapy, Healing, Therapists, Wellbeing, Mental Health
Education
Loyola University Chicago 2015 — 2019
Mdiv/MAPC
Cleveland State University
BSN, Nursing Science
John Carroll University
Ignatian Spirituality Institute for Spiritual Direction
The Wellness Institute
Transpersonal Psychology and Heart Centered Hypnotherapy
Metal Seal Precision, Ltd. August 2013 - Present
Lakeland Community College January 1982 - Present
Hospice of the Western Reserve 2014 - Present
American Red Cross, Greater Cleveland January 1977 - Present
Rainbow Babies, University Hospital Case Medical February 2011 - March 2015
Eaton Family Credit Union March 1989 - March 2014
HR PROSYSTEMS June 2011 - July 2013
City of South Euclid, CERT January 2005 - November 2012
Worthington Precision Metals October 2009 - May 2011
SZ Metalworks Worldwide January 1999 - October 2009
Skills
Labor Relations, Security, Project Management, Strategic Planning, Leadership Development, Policy, Training, Human Resources, Employee Relations, Program Management, Analysis, Change Management, Coaching, Continuous Improvement, Deferred Compensation, Customer Service, Emergency Management, Emergency Services, Employee Benefits, Leadership, Management, Manufacturing, Organizational..., Process Improvement, Performance Management, Program Development, Public Speaking, Recruiting, Talent Acquisition, Talent Management, Team Building, Nonprofits
Education
Baldwin Wallace University
Master's Degree, General Management
Cleveland State University
BBA, Industrial Relations
Pikeville College
Bachelor's Degree, Social Work
Hospice of the Western Reserve
Skills
Mental Health, Healthcare, Palliative Care, Patient Advocacy, Nursing, Home Care, Medication..., Program Development, Treatment, Acute Care, Wellness, Inpatient, Patient Education, Patient Safety, Medicare, Hospitals, Healthcare Management, Elder Care, Case Management, Medical/Surgical, Health Education
Education
Capital University
Bachelor's degree, this was after I was an RN, top of the class
St. Ignatius Grade School
Hospice of the Western Reserve January 2014 - Present
Parkside Villa 2011 - 2013
Department of the Army December 2008 - February 2010
Bowling Green State University August 2006 - May 2007
Private Family October 2005 - May 2006
Skills
Type 55 wpm, Customer Service, Public Speaking, Program Development, Spanish, Leadership, Event Planning
Education
Bowling Green State University 2005 — 2007
MA, Spanish
University of Toledo 2002 — 2005
BA, Psychology
Hospice of the Western Reserve August 2011 - Present
Radisphere National Ra January 2011 - August 2011
VNA of Cleveland April 1999 - April 2010
Education
Baldwin-Wallace College 1990 — 1993
BA, Business Administration
HealthSouth Rehab December 2013 - April 2015
Golden Living Center-Western Reserve August 2010 - December 2012
Hospice of the Western Reserve July 2010 - December 2012
University Hospitals Extended Care Campus January 2001 - November 2009
Cleveland Clinic Foundation January 1991 - January 1993
Cleveland Clinic Foundation February 1986 - January 1991
Skills
Microsoft Word, Sales, Healthcare, Food, Microsoft Excel, Event Management, Event Planning, Management, Leadership, Team Building, Nutrition, Nonprofits, Healthcare Management
Education
Bowling Green State University 1980 — 1985
Bachelor of Science, Dietetics
Bowling Green State University 1980 — 1985
Bachelor of Science, Dietetics
Clevelnd State University November 2012 - Present
Rock and Roll Hall of Fame and Museum 2004 - Present
Music Therapy Services 1986 - Present
Hospice of the Western Reserve 1990 - 1993
Metro Health Medical Center 1986 - 1990
Skills
Music Therapy, Piano, Music, Guitar, Therapists, Clinical Supervision, Music Education, Developmental..., Pianist, Singing, Teaching, Music Theory, Songwriting, Composition, Creative Arts, Autism Spectrum..., Early Childhood..., Child Development, Learning Disabilities, Orchestral Music
Education
Case Western Reserve University 1990 — 1993
Master's degree, Music Education
Baldwin Wallace University 1981 — 1985
Bachelor's Degree, Music Therapy
Baldwin-Wallace Conservatory 1981 — 1985
Bachelor of Music, Music Therapy
Hospice of the Western Reserve January 2014 - Present
The MetroHealth System June 1996 - May 2011
The MetroHealth System September 2009 - December 2009
CCF Health Care Ventures September 1994 - March 1996
Skills
Microsoft Office, Microsoft Word, Customer Service, English, Windows, Outlook, Public Speaking, Nursing Documentation, Registered Nurses, Health Insurance, Healthcare
Education
Cuyahoga Community College
Associate Degree of Applied Science, Nursing
Baldwin Wallace University
Bachelor of Arts Degree, Sociology
VA Northern California Health Care Systems April 2015 - Present
Ignatian Spirituality Institute August 2007 - Present
VA Medical Center March 2000 - April 2015
Hospice of the Western Reserve May 1996 - March 2000
St. Luke's Hospital Cleveland OH July 1980 - May 1998
Skills
Spiritual Direction, Discipleship, Pastoring, Grief Counseling, Pastoral Care, Evangelism, Counseling Psychology, Non-profits, Social Justice, Community Organizing, Church Growth, Leadership Development, Volunteer Management, Missions, Biblical Studies, Community Outreach, Young Adults, Bible Study, Gospel, Pastoral Counseling, Religion, Theology, Apologetics, Teaching, Pastoral, Liturgy, Retreat Leader, Home Care, Nonprofits, ICU
Education
John Carrol University 2007 — 2009
Certification Ignatian Spirituality Institute, Spiritual Direction
Ashland Theological Seminary 1988 — 1998
MA, Spiritual Formation
Ashland University 1988 — 1998
Master's degree, Spiritual Formation
Lawrence High School 1973 — 1975
Hospice of the Western Reserve October 2013 - Present
University Hospitals of Cleveland May 2012 - October 2013
Cleveland Clinic September 2008 - January 2011
MetroHealth Medical Center 2011 - 2011
Cleveland Clinic September 2007 - September 2008
Cleveland Clinic March 2001 - September 2007
Skills
DFSS, Six Sigma, Change Management, Economic Development, IT Management, Healthcare Information..., Program Management, HIPAA, Process Improvement, Project Management, Healthcare, Clinical Research, Healthcare Management, Analysis, PMO, Clinical Trials, Quality Management, Quality Assurance
Education
Cleveland State University 1998 — 2000
Master of Arts (MA), English Literature
Cleveland State University 1994 — 1998
Bachelor of Arts, English
First Healthcare Quality Assessment Performance Improvement CoordinatorHospice of the Western ReserveNovember 2012 - June 2013
Hospice of the Western Reserve January 2012 - November 2012
Hospice of the Western Reserve September 2010 - January 2012
NPL HomeCare, Inc. February 1999 - July 2010
Skills
Library Science, Virtual Reference, Cataloging, Electronic Resources, Reference, Bibliographic..., Customer Oriented, Medical Coding (CPC), Healthcare Reimbursement, Medical Terminology, Coding Standards
Education
Kent State University 2008 — 2010
Masters, Library and Information Science
Bowling Green State University
Bachelor of Arts (B.A.), Sociology
Lantern of Madison November 2010 - September 2014
Hospice of the Western Reserve June 2007 - October 2010
Skills
Healthcare, Hospitals, Nursing, Customer Service, Healthcare Management, Patient Safety, BLS, CPR Certified, Clinical Research, EMR
Education
Willoughby-Eastlake School of Practical Nursing 2006 — 2007
Madison High School 1994 — 1998
Hospice of the Western Reserve July 2004 - Present
Pilgrim Congregational Church 2001 - 2004
Interfaith Council for the Homeless 2000 - 2001
Skills
Volunteer Management, Public Speaking, Fundraising, Grant Writing, Non-profits, Nonprofits, Leadership Development, Community Outreach, Pastoral Care, Teaching, Preaching, Hospice, Theology, Youth Ministry, Religion, Palliative Care, Spiritual Direction, Social Services, Social Justice, Grief Counseling, Program Development, Gerontology, Family Therapy, Biblical Studies, Compassion, End of Life, Chaplaincy, Liturgy, Volunteer Recruiting, Case Management, Mental Health, Crisis Intervention, Pastoral Counseling, Elder Care, Volunteer Training, Stewardship
Education
Chicago Theological Seminary 1997 — 2000
Masters of Divinity
University of Northern Iowa 1993 — 1997
Bachelor of Arts, Religion and History
Hospice of the Western Reserve S.T.N.A./Admitting OfficerEuclid General HospitalSeptember 1980 - August 1994
Bowman Distribution January 1967 - September 1981
Education
Cleveland Institute of Dental-Medical Assistants-Mentor 2005 — 2005
Medical Assistant
Collinwood High School 1956 — 1957
Hospice of the Western Reserve February 2007 - Present
Skills
Medical Social Work, Individual, group and..., Clinical Supervision, Grant Writing, Case Managment, Psychosocial, School Social Work, Foster Care, Harm Reduction, Service Coordination, Case Management Services, Gerontology, Child Welfare
Education
Case Western Reserve University 1970 — 1972
MSSA, Social Work
Miami University 1965 — 1969
B. A., Sociology
Hospice of Medina County August 2011 - Present
Hospice of the Western Reserve April 2007 - August 2011
Education
Ashland University 2004 — 2007
BSN, Registered Nursing/Registered Nurse
Hospice of the Western Reserve October 1996 - Present
Hospice of the Western Reserve 2003 - 2006
Skills
Telecommunications, Servers, Active Directory, Help Desk Support, Leadership, Disaster Recovery, Project Management, Infrastructure..., Microsoft Exchange, Windows Server, System Administration, Vendor Management, Budgets, Citrix, Troubleshooting, HIPAA, IT Management, HIPAA Security, Data Center Management, Budgeting, PCI Compliance, Windows Server..., Exchange 2010, Suncoast Solutions...
Education
Cleveland State University 1994 — 1996
Bachelor of Business Administration (B.B.A.), Managment and Labor Relations
Lakeland Community College 1992 — 1994
Associate of Arts (A.A.)
Homewood Residence /Skill Rehab Medical Records ClerkVCU Health SystemJanuary 2011 - April 2012
Hospice of the Western Reserve August 1995 - July 2010
HCR Manor Care March 1991 - August 1995
Skills
Microsoft Excel, Data Entry, Scanners, Filing, Purging, Email, Postage Meter, Multi Tasking, Phone Etiquette, Customer Service, Medical Records, ICD-9, Medical Terminology, Process Scheduler, Copying, Critical Thinking, Listener, Multi-line Phone
Education
Cuyahoga Community College 1973 — 1975
Associate's degree, Office Administration
Glenville High 1970 — 1973
Dipolma, Home Economics
KeyBank December 2013 - Present
AmTrust Financial Services, Inc. (AFSI) 2010 - 2011
Hospice of the Western Reserve September 2007 - September 2008
Skills
Microsoft Office, Medical Terminology, Filing, Customer Service, Leadership, Telephone Skills, Time Management, EMR, Healthcare, Insurance, Banking, Outlook, Management, Finance, Sales, Data Entry
Education
Cleveland Institute of Dental-Medical Assistants-Mentor 2015 — 2016
Medical/Clinical Assistant
Cleveland State University 2012 — 2014
Non-Profit/Public/Organizational Management
Lakeland Community College 2010 — 2012
Business Administration and Management, General
Youngstown State University 2007 — 2008
Medical Office Assistant/Specialist
University of Cincinnati 2006 — 2007
Pharmacy
Hospice of the Western Reserve June 2007 - Present
OrthoConcepts May 2006 - June 2007
Appraisal Managment Company, Inc./ETD Diversified November 2002 - April 2006
Charter One Bank March 2001 - November 2002
Corecomm Inc June 1999 - March 2001
Collinwood Community Center (CCC) & Cleveland Housing Network (CHN) October 1996 - March 1999
Cleveland Institute of Electronics January 1991 - October 1996
Bryant & Stratton Business Institute November 1988 - January 1991
Marymount Hospital April 1986 - June 1988
Richmond Hts. General Hospital November 1980 - April 1986
Skills
CPA, Healthcare, Medicare, Hospitals, Healthcare Management, Nursing, Home Care, Case Managment, Patient Advocacy, Social Services, Mental Health, Customer Service, Healthcare Information..., Non-profits
Education
Cleveland State University
Bachelor of Business Administration (BBA), Accounting
Hospice of the Western Reserve January 2002 - Present
Skills
Case Management, Home Care, Healthcare Management, Community Outreach, Healthcare, Nonprofits, Public Speaking
Education
Case Western Reserve Universityl
Masters of Science in Social Administration
Gannon University
Bachelor of Science (BS)
Hospice of the Western Reserve May 2015 - Present
Hospice of the Western Reserve June 2013 - Present
Kaiser Permanente September 2009 - January 2013
Kaiser Permanente October 2007 - September 2009
Kaiser Permanente December 1997 - October 2007
Skills
Compliance, Conflict Of Interest, Code of Ethics, Compliance Training, Instructor-led Training, Training Delivery, Training, Healthcare, Medical Terminology, Medical Transcription, Project Coordination, Office Administration, Data Entry, Communication Skills, Achieve Results, Organization and..., Highly Reliable, Close Attention to..., Time Management, Administrative..., Budgets, Project Management, Customer Service, Employee Benefits, HIPAA, Team Building, Healthcare Management, Management, Process Improvement, Leadership, Administrative...
Education
Franklin University
Bachelor of Science (BS), Business Administration
Lakeland Community College
Associate of Arts (A.A.), Liberal Arts
Hospice of the Western Reserve January 2010 - Present
Hospice of the Western Reserve January 2010 - Present
Skills
Healthcare, Hospitals, Medical Terminology, Office Administration, Healthcare Management, Medical Records, Filing, Process Scheduler, Administrative..., Data Entry, Expense Reports, Administrative..., Management
Education
Academy of Court Reporting and Technology-Cleveland 2001 — 2003
Paralegal Studies
Cleveland State University 1985 — 1989
Psychology
Euclid High School 1983 — 1985
Russell Erwine
Connections in Ohio February 2014 - Present
Standard Parking December 2013 - Present
Domino's Pizza September 2012 - November 2012
Hospice of the Western Reserve May 2012 - August 2012
East Cleveland Municipal Court May 2011 - August 2011
Skills
Healthcare, Nursing, Healthcare Management, Hospitals, Home Care, Patient Safety, Cpr Certified, EMR, Public Speaking, HIPAA, Medical Records, PowerPoint, Microsoft Office, Microsoft Word
Education
Jackson State University 2011 — 2015
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Shaw High School 2009 — 2011
High School Diploma, General Studies
Hospice of the Western Reserve November 2007 - December 2014
CareStar March 2007 - November 2007
Hattie Larlham June 2004 - March 2007
Skills
Home Care, Nursing, Healthcare, Patient Safety, Hospitals, Patient Advocacy, Elder Care, Medication..., Inpatient, Healthcare Management, Medical Terminology, Palliative Care
Education
Ursuline College 2012 — 2014
Bachelor's degree, Registered Nursing/Registered Nurse
Hiram College 2001 — 2005
Bachelor of Arts (BA), Philosophy
Cleveland Metropolitan School District January 2013 - Present
Hospice of the Western Reserve June 2013 - Present
Cleveland Municipal School District January 2012 - June 2012
Cleveland Municipal School District August 1994 - January 2012
Skills
Literacy, Leadership, Staff Development, Classroom, Language Arts, Differentiated..., Middle School, Classroom Management, K-12, Reading Intervention, Elementary Education, Social Studies, Curriculum Mapping, Professional Learning..., Lesson Planning, RTI, Special Education, Smartboard, Data Driven Instruction, IEP, Teaching Reading, Secondary Education, Educational Assessment
Education
Cleveland State University 2008 — 2011
Master of Education (M.Ed.), Curriculum and Instruction/Literacy Development
Cleveland State University 1991 — 1994
Teaching Certification, Elementary Education and Teaching
Hospice of the Western Reserve 2011 - 2013
Lake Pointe Nursing June 2004 - November 2011
Education
Greenville Technical College
Associate Degree of Nursing
USC-Spartsburg,SC
Breckinridge School of Nursing July 2011 - Present
Hospice of the Western Reserve July 2002 - July 2010
North coast Behavioral Health 2006 - 2008
Education
Daniel Webster College 2012 — 2014
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
University of Phoenix 2008 — 2010
MSN, Registered Nursing/Registered Nurse
Ursuline College 1999 — 2001
BSN, Registered Nursing/Registered Nurse
Cuyahoga Community College 1998 — 1999
Associate of Arts (AA)
Catholic Health Partners August 1997 - Present
Hospice of the Western Reserve 1994 - 1997
University Hospitals of Cleveland June 1978 - October 1993
Education
St. John College 1974 — 1978
BSN, Nursing
Baldwin Wallace University
Hospice of the Western Reserve
Skills
Interventional Pain..., Acute Pain Management, End of Life, Organizational...
Education
Huron School of Nursing 1989 — 1991
Registered Nurse
Cuyahoga Community College 1988 — 1991
Associate's Degree, Physical Sciences
Hospice of the Western Reserve June 2009 - Present
HOSPICE OF CLEVELAND CLINIC December 2003 - June 2009
Education
Cuyahoga Community College 1975 — 1977
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Hospice of the Western Reserve September 2014 - Present
Cleveland Clinic August 1988 - May 2012
Education
Cleveland State University 2012 — 2014
Master's Degree, Social Work
Miami University 1981 — 1985
Bachelor's Degree, Zoology/Animal Biology
Hospice of the Western Reserve July 2014 - Present
Education
Baldwin Wallace University 2011 — 2015
Computer Information Systems
Sedgwick July 2013 - Present
Hospice of the Western Reserve September 2011 - May 2013
Skills
Healthcare, Medicare, HIPAA, Managed Care, Nursing, Health Insurance, Microsoft Word, Microsoft Excel, PowerPoint, Team Building, Patient Education, Inpatient, Medicaid, Patient Advocacy, Case Management, Home Care, EMR, Patient Safety
Education
Western Governors University 2012 — 2014
Master's degree, Registered Nursing/Registered Nurse, 3.0
Western Governors University 2011 — 2012
Bachelor's degree, Registered Nursing/Registered Nurse, 3.0
Excelsior College 2008 — 2011
Associate of Science in Nursing, Registered Nursing/Registered Nurse, 2.65