Hotel Royal Plaza
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Hotel Royal Plaza Employees
Epresso Events September 2010 - Present
HEI Hotels & Resorts January 2005 - February 2010
Epic Event Services October 2003 - August 2008
Hotel Royal Plaza November 2000 - March 2003
Interstate Hotels & Resorts January 1996 - May 2000
Interstate Hotels & Resorts January 1994 - April 1996
Skills
Catering, Hotels, Hospitality, Food & Beverage, Hospitality Management, Event Planning, Event Management, Corporate Events, Hospitality Industry, Banquets, Resorts, Weddings, Customer Satisfaction, Training, Meeting Planning, Trade Shows, Social Media Marketing, Budgets, Food, Time Management, Wedding Planning, Bartending, Parties, Tourism, Marketing, Gourmet
Education
Dutchess Community College 1983 — 1984
Computer
Dutchess Community
Business Administration
Self-employed January 2004 - Present
Carrabba’s Italian Grill July 2008 - Present
Embassy Suites Lake Buena Vista October 2010 - April 2013
Embassy Suites Lake Buena Vista August 2009 - October 2010
Embassy Suites Lake Buena Vista June 2008 - August 2009
Rainfroest Cafe Downtown Disney April 2006 - May 2008
Hotel Royal Plaza March 2000 - March 2006
Portobello Yacht Club Restaurant May 1997 - April 2000
Walt Disney World November 1996 - December 1997
Kinko’s Copies October 1994 - November 1996
Skills
Photography, Portrait Photography, Film Processing, Microsoft Office..., Adobe Photoshop,..., Food & Beverage..., Restaurant Management, NAUI Certified Scuba..., Certified Florida State..., Employee Training, Micros programming, Microsoft Office, Film, Food, Food & Beverage, Guest Service Management, Sales, Volunteer Management, Volunteer Recruiting, Frontline Management, Inventory Management, Event Management, Event Photography
Education
Corporate Management Training School 1995 — 1995
Certificate, Business Administration and Management, General
California Polytechnic State University-San Luis Obispo 1989 — 1991
Business/Commerce, General
Orange Coast College 1980 — 1983
Commercial Photography
Loara High School 1978 — 1980
Diploma, General Studies
Contemporary Services Corporation - CSC March 2015 - Present
Contemporary Services Corporation March 2013 - March 2015
YMCA August 2008 - February 2013
Hotel Royal Plaza November 2005 - August 2008
Kids Night Out July 2004 - November 2005
Walt Disney World Resorts January 2004 - August 2004
Walt Disney World August 1995 - May 2004
Walt Disney World Resorts March 2003 - January 2004
Disney Theme Parks March 2003 - January 2004
Hollywood Video Rental August 2002 - March 2003
Skills
Event Planning, Customer Service, Event Management, Editing, Microsoft Office, Microsoft Word, Photography, Facebook, Photoshop, Hotels, Entertainment, Tourism, Community Outreach, Volunteer Management, Program Development, Public Relations, PowerPoint, Hospitality, Final Cut Pro, Training, Microsoft Excel, Social Networking, Coaching, Social Media, Public Speaking, Meeting Planning, Staff Development, Youth Mentoring, Resorts, Childcare, Hospitality Management, Teamwork, Telephone Skills, Time Management, Outlook, Sales, Teaching, Team Building, Cpr Certified, Workshop Facilitation, Hospitality Industry, Restaurants, Recruiting, Youth Development, Social Media Marketing, Nonprofits, Community Development, Food, Catering, Phone Etiquette
Education
Morris Brown College 1993 — 1999
BA, Mass Media ART
Morris Brown College 1993 — 1999
Bachelors of Art Degree, Mass Media Communication
Booker T Washington High School 1989 — 1993
College Prep, Humanities/Humanistic Studies
College Preparatory
Bachelor of Science (B.S.), Mass Communication/Media Studies
Omni Orlando Resort at ChampionsGate March 2014 - November 2014
Atria at Lake Forest May 2013 - December 2013
Renaissance Orlando at Sea World May 2011 - November 2012
Visit Orlando October 2005 - August 2010
Hotel Royal Plaza 1988 - 2005
Skills
Hotels, Tourism, Hospitality, Hospitality Industry, Resorts, Event Management, Meeting Planning, Sales, Trade Shows, Customer Service, Budgets, Hospitality Management, Catering, Food & Beverage, Convention Services
Education
Florida State University - College of Business
Bachelor's degree, Business Administration/Marketing
Star Performance January 2011 - Present
Remington Hotels 2007 - 2011
Remington Hotels January 2005 - January 2007
Hotel Royal Plaza September 1999 - December 2004
Skills
Hospitality, Teaching, Hotel Management, Outlook, Hotels, Customer Service, Microsoft Word, Research, Revenue Analysis, PowerPoint, Front Office, Hospitality Industry, English, Windows, Yield Management, Hospitality Management, Resorts, Food & Beverage, Microsoft Excel
Education
University of Florida 1994 — 1995
Business Administration and Management, General
Santa Fe Community College 1991 — 1993
Associate's degree, Business Administration and Management, General
king george v school
Integrated Security Services Operations January 2013 - Present
Institute for Public Safety - Lake Tech September 2012 - Present
Gated Community Security Managers Association January 2010 - Present
ASIS International, Greater Orlando Chapter 1982 - Present
ASIS International 1980 - Present
Mid Florida Tech, Homeland Security Training Center January 2005 - August 2012
Isleworth (Walled-Gated Community) 1999 - 2004
Eagle-One International, Inc. 1988 - 1998
Hotel Royal Plaza 1985 - 1986
Barnett Bank of Central Florida December 1980 - January 1983
Skills
Enforcement, Homeland Security, Security Training, Corporate Security, Executive Protection, Security Operations, Physical Security, Security Management, Access Control, Surveillance, CCTV, Private Investigations, Private Security..., Workplace Violence, Personal Protection, Crime Prevention, Security, Patrol, Asset Protection, Protection, Personnel Security, Firearms, Internal Investigations, First Responder, Crisis Management, Security Awareness, Close Protection, Investigation, Security Audits, Background Checks, Counterterrorism, Emergency Management, Personal Security, Counterintelligence, Criminal Investigations, Tactics, Police, Vulnerability Assessment, Interrogation, Risk Assessment, Criminal Justice, Fraud, Intelligence Analysis, Evidence, Security+, Public Safety, Special Operations, Intelligence, Force Protection, Business Continuity
Education
National Crime Prevention Institute 1975 — 1975
Crime Prevention
Wm. R. Boone High School - Orlando 1958 — 1960
Rollins College
Criminal Justice - Administration
Valencia College
Criminal Justice
Vacation Strategy December 2013 - Present
Tenstar Development Group January 2009 - Present
Wyndham Vacations Resort January 2010 - January 2013
Celebrity Resorts January 2006 - July 2009
Celebrity Resorts Corporate Office January 2005 - January 2009
Westgate Resorts Corporate Office January 1998 - January 2005
Westgate Resorts January 1996 - January 2005
Hotel Royal Plaza January 1988 - January 1998
Grosvenor Resort January 1986 - January 1988
Park Suite Hotel, Brock Hotel Corporation January 1984 - January 1986
Skills
Banquets, Hotel Management, Call Center, Trend Analysis, Crisis Management, Resorts, Hospitality, Revenue Analysis, Hotels, Hospitality Industry, Tourism, Hospitality Management, Yield Management, Budgets, Hiring, Forecasting, Leadership, Training, Front Office, Property Management..., Customer Service, Lodging, Rooms Division, Event Management, Management, Employee Relations, Sales, Income Statement, Online Marketing, Payroll, Recruiting, Operations Management, Trade Shows, Sales Management, Team Building
Education
University of New Orleans 1983 — 1985
Hotel/Motel Educational Institute
Nurturing Skin & Massage Therapy November 2005 - Present
Nurturing Skin & Massage Therapy April 2003 - Present
Paul Mitchell Schools 2012 - 2012
BNI 2003 - 2005
Sugar House Spa October 2002 - December 2004
Serenity Spa at Westgate Lakes Resort January 2001 - May 2002
Atlantis Bahamas August 1998 - April 2000
Omni Rosen Hotel & Convention Center August 1994 - August 1998
Hilton Lake Buena Vista September 1989 - July 1994
Hotel Royal Plaza 1985 - 1989
Skills
Customizing Massage &..., Reiki - Energy work, Pre-Natal Massage, Deep Tissue Massage, Myofascial Release, Trigger Point Therapy, Reflexology, Back Facials, Microdermabrasion, Chemical Peels, Strategic Planning, Event Planning, International Business, Trade Shows, Opening Hotels, Tour Operators, Leisure Travel, Sales Management, Body Wraps, Waxing, Prenatal Care, Detoxification, Pregnancy
Education
Paul Mitchell the School-Nashville 2012 — 2012
Certification, Aesthetician/Esthetician and Skin Care Specialist
Florida College of Natural Health-Maitland 2000 — 2000
Advanced Massage Techniques, Massage Therapy/Therapeutic Massage
KB Hotel Group August 2014 - Present
Paramount Hotel Group January 2012 - August 2014
Florida Mall Hotel and Conference Center February 2011 - October 2011
Sheraton September 2008 - February 2011
Sheraton World Resort/International Plaza Resort April 2005 - March 2008
Sheraton World Resort and Spa September 2004 - April 2005
Sheraton World Resort and Spa May 2002 - September 2004
Starwood Hotels and Resorts September 2000 - May 2002
Hotel Royal Plaza March 1986 - November 1999
Marriott Hotels 1980 - 1983
Skills
Revenue Management, Front Office, Guest Service, Hotel Management, Guest Satisfaction, Hospitality Industry, Hospitality Management, Hotels, Electronic Distribution, Yield Management, Forecasting, Customer Service, Banquets, Catering, Revenue Analysis, Resorts, Customer Satisfaction, Pre-opening
Education
University of Denver 1978 — 1982
Bachelor's; BSBA, Hotel Restaurant Management
Carroll High School
High School Diploma, Business, Management, Marketing, and Related Support Services
Mitsukoshi USA, Inc. June 2009 - Present
Wendy's International, Inc March 2009 - June 2009
Rosen Hotels & Resorts, Inc. July 2000 - December 2008
Rosen Hotels & Resorts, Inc July 1991 - December 2008
Rosen Centre Hotel March 1996 - June 2000
Rosen Plaza Hotel July 1991 - March 1996
Omni Orlando Hotel March 1991 - July 1991
Hotel Royal Plaza October 1989 - March 1991
Inn Development & Management March 1986 - March 1991
Holiday Inn Surfside July 1989 - December 1990
Skills
Restaurants, Food & Beverage, Banquets, Event Management, Budgets, Customer Service, Hotels, P&L, Catering
Education
Rollins College
The George Washington University
Liberal Arts