HP Enterprise Services
Industry: Information technology company
DescriptionHewlett Packard Enterprise Company is an American multinational enterprise information technology company based in Palo Alto, California, founded on 1 November 2015 as part of splitting of the Hewlett-Packard company. Headquarters: Palo Alto, California, United States Revenue: 28.87 billion USD (2017) Number of employees: 66,000 (2017) Subsidiaries: Aruba Networks, SimpliVity, HPE 3PAR,
HP Enterprise Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at HP Enterprise Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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6,663 HP Enterprise Services employees in database. Find out everything there's to know about HP Enterprise Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
HP Enterprise Services Employees
Canyon Creek Art August 1995 - Present
HP Enterprise Services June 1985 - April 2010
EDS 1985 - 2009
Avanex 1999 - 2002
Skills
Microsoft Office, Administration, Customer Service, Research, Event Planning, Word, Customer Relations, HTML, Photoshop, Social Media Marketing, Online Marketing, Web Design, Microsoft Word, Public Speaking, Marketing, Management, Strategic Planning, Nonprofits, Project Management, Program Management, Advertising, Leadership, Fundraising, System Administration
Education
Clarkston High
Oakland Community College
Richland Community College
HP Enterprise Services August 2005 - Present
Blue Shield of California August 1983 - August 2005
Ultimedia, Inc. November 2000 - October 2001
Skills
Healthcare IT, Business Analysis, Public Speaking, Management Consulting, Healthcare, Budgeting, Financial Management, SDLC, Healthcare Information..., Strategic Planning, Requirements Analysis, Integration, Managed Care, Project Management, Process Improvement, Business Process..., Management, Business Strategy, Budgets, Analysis, Program Management, Managerial Finance, Change Management
Education
Notre Dame de Namur University 1980 — 1984
MBA, Finance
Asension Health May 2015 - Present
HP Enterprise Services June 2013 - May 2015
Hewlett-Packard November 2011 - June 2013
Addison Township Government Offices November 2000 - August 2012
Rochester Telemessaging Center March 2010 - May 2011
Woods Construction July 2005 - September 2006
Ideal Floor Covering January 2005 - July 2005
Northern Flooring and Interiors March 2004 - January 2005
Electronic Data Systems April 1998 - December 2003
Tile Outlet December 1989 - April 1998
Skills
Software Installation, Troubleshooting, System Administration, Technical Support, Operating Systems, HP, VPN, Software Documentation, Laptops, Network Security, Hardware, Microsoft Exchange, Windows, Firewalls, ITIL, Network Administration, Computer Hardware, Security, Active Directory, Wireless Networking, System Deployment, Help Desk Support, Workstations, Group Policy, Data Center, Windows 7, TCP/IP, Routers, VMware ESX, DHCP, Linux, VMware, Virtualization, SQL, Citrix, Printers, Team Leadership, Disaster Recovery, Vendor Management, Servers, Networking, Service Delivery, Switches, Cisco Technologies, XP, IT Service Management, Databases, Windows XP, Windows Server
Education
ITT Technical Institute 2011 — 2011
Oakland Community College
Information Technology
Oakland University
Information Technology
Parsons Brinckerhoff July 2013 - Present
Susquehanna Bank August 2010 - June 2014
HP Enterprise Services November 2009 - October 2010
Vericrest Financial, Inc. December 2008 - February 2010
The CIT Group May 2000 - November 2008
Skills
VMware, vSphere, Storage Area Networks, HP Blade, HP Server Hardware, Servers, HP Virtual Connect, Veeam, Data Center, System Administration, Disaster Recovery, Active Directory, Citrix, Microsoft Cluster, Vendor Management, Troubleshooting, VMware Infrastructure, Business Continuity, Windows Server, NetApp, Virtualization, SAN, VMware ESX, Windows, Technical Support, Storage, Dell PowerEdge Servers, HP, Hardware, Cisco UCS, NetApp Filers, NFS, EMC Storage, DNS, Networking, Cisco Technologies, Cluster, VPN, Microsoft Exchange, Group Policy, Powershell, Citrix Metaframe, SCCM, Microsoft Technologies, Network Administration, IIS, Microsoft Certified..., Network Security, IT Operations, VMware vSphere
Education
Nyack College 1999 — 2000
B.S, Organizational Management
HP Enterprise Services January 2010 - Present
Northern Michigan University January 2007 - August 2009
Skills
Windows 7, SQL, C#, Technical Support, Troubleshooting, Windows XP
Education
Northern Michigan University 2001 — 2009
Computer Science
HP Enterprise Services April 2010 - Present
3Com 2004 - 2010
sun microsystems 1988 - 2004
Apollo Computer 1983 - 1987
Skills
Cross-functional Team..., Vendor Management, Process Improvement, Program Management, Supply Chain Management, Supply Chain, Outsourcing, Operations Management, Product Management, Change Management, Six Sigma, Go-to-market Strategy, SAP, Supply Management, Channel, Team Leadership, Contract Negotiation, Account Management, Procurement, Strategy, Business Process..., Product Development, Manufacturing
Education
Northeastern University
pending, Business Administration and Management, General
Wentworth Institute of Technology
User Experience Center at Bentley University July 2013 - Present
Bentley University April 2011 - July 2013
CSC June 2010 - April 2011
HP Enterprise Services September 2009 - June 2010
EDS 2005 - September 2009
CSC August 1997 - July 2005
University of Hertfordshire March 1995 - April 1997
3M Health Information Systens August 1990 - February 1995
Skills
Usability Testing, Accessibility, User Interface Design, Human-computer..., Universal Design, Human Computer..., User Research, User Experience
Education
Rensselaer Polytechnic Institute at Hartford
MS, Computer Science
Northeastern University
Bachelor's Degree, Computer Science (w/ minor in Linguistics)
North Quincy High School
HP Enterprise Services August 2008 - January 2015
Electronic Data Systems June 2006 - August 2008
Kraft Foods Group 1994 - 2006
Boeing 1986 - 1993
Skills
Project Management, ITIL, Program Management, Data Center, Vendor Management, Networking, Leadership, Disaster Recovery, IT Strategy, PMP, Process Improvement, Cross-functional Team..., IT Management, Change Management, IT Operations, Project Portfolio..., Project Delivery, IT Service Management, Management, PMP Certifcation, Waterfall, SDLC, Six Sigma, Manage Client..., Integration, Network Infrastructure..., Project Planning, IT Project..., Program Development, IT Project Leadership, IT Governance, IT Project & Program..., Microsoft Project, Microsoft Office, Military Operations, Date Center, Virtual Server, Virtual Project..., Coaching & Mentoring, Network Infrastructure, Problem Solving, Infrastructure Planning, Financial Accounting
Education
Norwich University
Bachelor of Arts (B.A.)
Microsoft January 2015 - Present
Sierra Systems September 2011 - December 2014
HP Enterprise Services June 2010 - September 2011
HP Enterprise Services January 2009 - June 2010
EDS August 2008 - January 2009
Matrikon November 2002 - August 2008
Allegra February 2000 - March 2002
ATCO Power Canada Ltd 1990 - 1993
Skills
Solution Selling, Sales Management, Sales Process, Mentoring, Account Management, Customer Relations, Strategic Planning, Team Building, New Business Development, Team Leadership, Process Improvement, Business Development, Management, CRM, Enterprise Software, SaaS, Product Marketing, Customer Service, Sales, Outsourcing, Team Management, Managed Services, Integration, Leadership, Vendor Management, Program Management, Cloud Computing, Strategy, Business Analysis, Strategic Partnerships, Management Consulting, Business Intelligence, IT Strategy, Business Process, Cross-functional Team..., Business Process..., Professional Services, Telecommunications, ERP, Data Center, Business Alliances, Change Management, Contract Negotiation, Consulting, Start-ups, Pre-sales, Information Technology, Executive Management, Business Strategy, Channel Partners
Education
University of Alberta - School of Business 2014 — 2014
Management Essentials Program, Business Administration and Management, General, Business Essentials Certificate
Northern Alberta Institute of Technology 1984 — 1986
Civil Engineering, Associate Technician
3D Systems Corporation May 2015 - Present
ScentAir Technologies May 2014 - May 2015
General Dynamics SATCOM Technologies April 2013 - May 2014
Citizens Bank - Michigan, Ohio and Wisconsin October 2011 - April 2013
Humantech April 2011 - October 2011
HP Enterprise Services March 2008 - May 2011
CRP Painting September 2002 - November 2010
CSC Industries August 1998 - January 2001
Champion Chevrolet December 1995 - August 1999
Skills
Microsoft Certified..., Backup Exec, Windows Vista, Android, Blackberry, Microsoft Office 2007, Microsoft Office 2003, Windows Server, XP, Office 2010, Servers, Hardware, Software, Laptops, Groupwise, System Administration, Operating Systems, Technical Support, Network Administration, Networking, Computer Hardware, Troubleshooting, Software Installation, Blackberry Enterprise..., Production Support, Desktop Support, Windows 7, Windows XP Professional, Windows Server 2003, Microsoft Office 2010, iPhone, Google Docs, Microsoft Online..., ITIL Process, Firewalls, ITIL, Software Documentation, System Deployment, Printers, HP, Information Technology, Cloud Computing, Routers, VMware Infrastructure, Microsoft Exchange, Windows XP, Help Desk Support, Active Directory, VMware, VPN
Education
ComputerTraining.EDU 2007 — 2007
Microsoft Diploma & Certificate, Microsoft Technologies, 3.2
Oakland Community College 1995 — 2002
Associates, Computer Science
Milford High School 1991 — 1995
Diploma, General studies
HP Enterprise services February 2015 - Present
Interoute August 2013 - October 2014
Alcatel-Lucent May 2012 - August 2013
Alcatel-Lucent June 2011 - April 2012
VIVACOM February 2010 - June 2011
VIVACOM July 2008 - January 2010
Skills
IP, Routing, CCNA, Network Design, Telecommunications, People Management, Management, DSL, Broadband, Troubleshooting, Wireless, Cisco Technologies, Core Network, Project Management, IPTV, VLAN, Ethernet, Networking, Routing Protocols, MPLS, TCP/IP, Network Engineering, Switches, WiMAX, BGP, Transmission, GSM, LTE, Provisioning, Computer Network..., Cisco IOS, OSPF, Routers, WAN, DWDM, 3G, QoS, Security, UMTS, Fiber Optics, VoIP, Metro Ethernet, VPN, CCNP Certified, Project Coordination
Education
Nottingham Trent University 2013 — 2015
Master of European business and finance, Economics
Technical University of Varna 2008 — 2010
Master's degree, Telecommunications Engineering, Master
Technical University of Varna 2004 — 2008
Master of Engineering (B.Eng.), Telecommunications Engineering, Bachelor
rasphotoproject March 2010 - Present
HP Enterprise Services 2007 - 2010
Garber Travel June 2006 - January 2007
BCD Travel 2004 - 2006
Navigant/Sato Travel 2000 - 2004
Omega World Travel 1997 - 2000
Skills
Microsoft Office, Account Management, Customer Service, Microsoft Excel, Event Management, Microsoft Word, Project Management, Social Media, Business Travel, Travel Management, PowerPoint, Airlines, Negotiation, Leisure Travel, Event Planning, Leadership, Nonprofits, Photoshop, Research, System Administration, Graphic Design
Education
Northern Virginia Community College
Riverbed Technology September 2012 - Present
HP Enterprise Services August 2008 - August 2012
Electronic Data Systems (EDS) January 2001 - August 2008
EDS @ Hitachi Data Systems (HDS) April 1994 - December 2000
EDS @ Hitachi Data Systems (HDS) December 1991 - April 1994
Electronic Data Systems (EDS) May 1987 - December 1991
EDS @ General Motors Buick Motor Division June 1985 - May 1987
Allstate January 1980 - June 1981
Skills
Server Automation, HPSA (Opsware), Project Engineering, System Deployment, Operating Systems, Red Hat Linux, Unix, Windows Server, Solaris, Solution Architecture, Server Architecture, ITIL, IT Service Management, HP, Data Center, Virtualization, VMware, High Availability, Cloud Computing, Perl, Storage, HP-UX, IT Operations, NAS, Infrastructure, Disaster Recovery, AIX, Storage Area Networks, Microsoft Exchange, Linux, Databases, Opsware, Servers, Active Directory, Windows, SAN, Enterprise Architecture, Shell Scripting, VMware ESX, System Administration
Education
Electronic Data Systems (EDS) 1986 — 1987
System Programmer Development (SPD), IBM Mainframe (VM)
University of Missouri-Rolla 1983 — 1985
Bachelor of Science (B.S.), Computer Science, Cum Laude
University of Central Missouri 1981 — 1982
Northwestern University
General Motors - OnStar contracted via blueStone staffing November 2013 - September 2014
Independent Consultant September 2012 - December 2013
HP Enterprise Services December 2011 - September 2012
HP Enterprise Services June 2010 - December 2011
Hewlett-Packard January 2007 - June 2010
EDS, an HP company December 2003 - January 2007
Electronic Data Systems December 2001 - December 2003
Electronic Data Systems December 1999 - December 2001
Electronic Data Systems August 1997 - December 1999
Electronic Data Systems August 1996 - August 1997
Skills
ITIL Certified, Assembler, Disaster Recovery, Mainframe, Solution Architecture, HP, Microsoft SQL Server, SDLC, Trusting Relationships, Collaboration, Strategic Thinking &..., Management of Change, Effective Communicator, Goal Accountability, Community Building, Global Operations, technical problem..., Subject Matter Experts, SSRS, Requirements Analysis, Systems Analysis, Business Analysis, Self-starter, Project Planning, Problem Solving, Resource Management, Performance Tuning, Network Security, Infrastructure, Problem Management, Hardware, Strategic Thinking, Accountability, Technical Support, Enterprise Software, Production Support, TCP/IP, IT Service Management, Data Center, IT Outsourcing, Operating Systems, Servers, Service Delivery, ITIL, Data Warehousing, Business Process, Business Intelligence, System Deployment, Troubleshooting, Data Migration
Education
Oakland Community College 2006 — 2013
Associate's degree, Liberal Arts and General Studies, Summa Cum Laude
University of Nebraska at Omaha 1975 — 1980
Business, MIS
Hewlett-Packard February 2012 - Present
HP Enterprise Services March 2001 - February 2012
EDS November 1996 - February 2001
EDS Group 1990 - 1996
EDS Group March 1985 - June 1990
Skills
IT Outsourcing, IT Operations, ITIL, CRM, HP, Disaster Recovery, PMP, IT Strategy, Vendor Management, Outsourcing, Enterprise Architecture, Program Management, IT Service Management, Data Center, Service Delivery, Service Management, Project Portfolio..., Incident Management, PMO
Education
Northern Michigan University
HP Enterprise Services October 2012 - Present
Hewlett-Packard July 2011 - September 2012
HP Enterprise Services April 2008 - June 2011
HP Enterprise Services December 2007 - April 2008
HP Enterprise Services June 2005 - November 2007
HP Enterprise Services September 2002 - June 2005
HP Enterprise Services January 2001 - September 2002
HP Enterprise Services December 1999 - December 2000
HP Enterprise Services April 1999 - December 1999
HP Enterprise Services November 1998 - April 1999
Skills
Process Improvement, Customer Service, Problem Solving, Customer Relations, Microsoft Office, Documentation, Business Analysis, Access, Excel, Process Engineering, Team Building, Outlook, Change Management, Word, Mentoring, Teamwork, PowerPoint, Requirements Gathering, Six Sigma, Cost Saving Projects, Business Process..., Business Process Mapping, Work Instructions, Green Belt, Program Management, Meeting, Microsoft Excel, Customer Satisfaction, Service Delivery, Project Management, Business Process, SharePoint, Outsourcing, Call Center, Service Management, CRM, Consulting, Training, Account Management, Project Coordination, Microsoft Word, Call Centers, Software Documentation, Visio, PMO, Management, Vendor Management, Continuous Process..., ITIL, MS Project
Education
Oakland University 1993 — 1998
BA, Political Science
Oakland University 1991 — 1993
Bachelor's Degree, Political Science
Oakland Community College 1987 — 1991
Associates Degree, Business Administration and Liberal Arts
TACOM January 2012 - Present
HP Enterprise Services September 2011 - December 2011
Dell Services Federal Government August 2010 - September 2011
State of Michigan August 2004 - August 2010
Skills
SharePoint, Windows Server, Windows, Active Directory, Microsoft SQL Server, Network Administration, Disaster Recovery, Troubleshooting, CommVault, F5 BigIP, VMware ESX, SCCM, Axceler ControlPoint, Computer Hardware, Web Development, Project Management
Education
University of Phoenix 2006 — 2008
Bachelor of Science (B.S.), Information Technology
Oakland Community College 2002 — 2005
Associate's degree, Computer Science
Cisco Systems October 2012 - Present
HP Enterprise Services 1998 - August 2012
Electronic Data Systems 1990 - 1998
PVH Corp. 1988 - 1989
Skills
Call Center, Contract Management, P&L Responsibility, Employee Training, IT Service Management, Service Delivery, PMO, IT Outsourcing, Incident Management, Vendor Management, Outsourcing, Business Process..., Process Improvement, Service Level Management, Program Management, Project Management, Behavioral Interviewing, New Business Development, Leadership, Succession Planning, Career Path Planning, Workers Compensation, Training Delivery, ITIL Process, ITIL v3 Foundations..., Call Centers, Disaster Recovery, Management, Software Documentation, Service Management, Managed Services
Education
Northwood University 1984 — 1988
BBA, Marketing and Management
Northwood University 1984 — 1986
AA, Merchandising/Marketing
Fruition Partners September 2014 - Present
CSC November 2012 - September 2014
HP Enterprise Services September 2009 - November 2012
Hewlett-Packard May 2008 - September 2009
Liquidus Marketing 2007 - 2008
InSource Partners Corporation 2001 - 2007
Fourth Floor Consulting 2000 - 2001
EDS 1995 - 2000
Skills
Business Process..., Strategy, Integration, Project Planning, Service Desk, Software Documentation, Information Technology, Customer Service, Program Management, Outsourcing, Business Analysis, Process Improvement, Vendor Management, Change Management, Project Management, Cross-functional Team..., Service Delivery, Management, IT Service Management, IT Outsourcing
Education
Northwood University 1988 — 1993
BBA, Business, Marketing
HP Enterprise Services August 2012 - Present
University of Detroit Mercy March 2010 - September 2011
Compuware March 2007 - October 2008
Compuware March 2002 - February 2007
Compuware September 1998 - March 2002
Skills
Security, Process Improvement, Problem Solving, Technical Analysis, Strategic Planning, Account Management, Technical Management, Customer Service, Quality Management, Testing, Program Management, SDLC, Change Management, Technical Documentation, Information Security, CISSP, Quality Assurance, Business Analysis, CRM, Computer Security, Cloud Computing, Consulting, ISO 27001, Integration, Management, Project Management, Software Development, Technology Management, Training, Troubleshooting, Vendor Management
Education
EC Council
Ethical Hacker (CEH)
ISACA
Certified Information Security Management (CISM), Information Security
International Institute of Business Analysis
Business Analysis Body of Knowledge
Northern Illinois University
Computer Science
Shon Harris - CISSP CBK
Certified Information Systems Security Professional (CISSP) Associate, Information Security
HP Enterprise Services 2013 - Present
OS Healthcare October 2012 - October 2013
State Collection Service, Inc. November 2010 - October 2012
SVA 2007 - 2010
Columbia St. Mary's 2001 - 2007
Outsource 1999 - 2001
Skills
Medical Billing, Customer Service, Healthcare Management, Revenue Cycle, Leadership, HIPAA, Practice Management, Revenue Cycle Management, Project Management, Healthcare, Hospitals, Team Building, Healthcare Industry, Accounts Receivable, Training, Medical Coding
Education
Northern Michigan University 1976 — 1978
NA, General
Looking For a New IT position February 2015 - Present
Graham December 2014 - January 2015
ENMAX October 2014 - November 2014
ENMAX December 2013 - August 2014
Alberta Energy Resources July 2013 - December 2013
ENMAX May 2012 - June 2013
HP Enterprise Services August 2008 - May 2012
Suncor Energy 2003 - 2008
Sylogist April 1996 - February 2003
QByte Services February 1994 - April 1996
Skills
SAP ISU, SAP CRM 7 upgrade, SAP Basis, SAP Implementation, SAP Netweaver, SAP R/3, SAP Portal, ABAP, ERP, SAP IS-U, SAP, Portals, SAP BW, Oracle, Unix, Consulting, Integration, Databases, SAP HR, Microsoft SQL Server, SAP BI, SAP ERP, ECC
Education
Northumbria University 1974 — 1979
BSc, Mechanical Engineering, 2nd degree honours
Ciber November 2014 - Present
Mobile Monday Colorado September 2009 - Present
Stout and Associates February 2009 - November 2014
HP Enterprise Services May 2012 - February 2014
HP Enterprise Services May 2011 - December 2012
TrueContext Corporation April 2006 - January 2008
HP 2002 - April 2006
HP 1998 - 2002
HP 1997 - 1998
Skills
Contract Negotiation, Value Proposition, Mobile, Sales Management, Strategic Partnerships, Channel, Business Modeling, Strategic Planning, New Business Development, Business Strategy, Account Management, Mobile Marketing, Negotiation, Market Research, Telecommunications, B2B, Start-ups, Team Leadership, Consultative Selling, Competitive Analysis, SaaS, Pricing, Enterprise Software, Strategy Development, Cross-functional Team..., P&L Management, Contract Negotiations, Solution Selling, Sales Process, Digital Media, Direct Sales, Alliances, Cloud Computing, Wireless, Professional Services, Mobile Devices, Business Alliances, Strategy, Management, Selling, Business Development, Go-to-market Strategy, Mobile Applications, Channel Partners, Mobile Technology, Program Management, Sales
Education
University of Pennsylvania - The Wharton School 2004 — 2004
Certificate, Executive Negotiation
Northern Illinois University 1993 — 1997
BS, Marketing
RAND Corporation December 2014 - Present
US Army December 2012 - March 2015
Leidos October 2013 - December 2014
SAIC March 2010 - September 2013
US Army December 2009 - December 2012
HP Enterprise Services July 2008 - March 2010
Michigan National Guard Military Police Monument Committee December 2008 - August 2009
Army National Guard 2006 - 2009
EDS April 2006 - June 2008
Lighthouse of Oakland County 2007 - 2008
Skills
Government, Operational Planning, Process Improvement, Proposal Writing, Security Clearance, PMP, Project Planning, Military Logistics, Supply Chain Management, Business Development, Portfolio Management, Program Management, C4ISR Systems, Army Operational Energy, Request for Proposal, Task Order Management, IT Lifecycle Management, RUP Methodologies, Software Project..., Infrastructure Project..., Army Military Police, Energy Policy, Sustainability, Strategy, Policy Analysis, Army Policy, Energy Security, Command, National Security, Integration, Project Management, Army, Intelligence, Leadership, Task Management, DoD, Defense, RFP, Military Experience, Military, Information Assurance, Government Contracting
Education
US Army War College 2004 — 2006
M.S., Strategic Studies
Northern Michigan University 1978 — 1982
B.S., Biochemistry
HP Enterprise Security Services August 2014 - April 2015
HP Enterprise Services February 2009 - August 2014
Washington Federal Savings 2004 - 2009
Skills
Application Security, Secure Code Review, Programming, C#, JavaScript, PHP, Java, SQL, COBOL, C++, ASP, ASP.NET, ActionScript, HTML, CSS, Risk Management, SDLC, Process Improvement, Networking, Network Security, Threat Analysis, Requirements Analysis, PCI DSS, HIPAA, COBIT, Technical Writing, HP NonStop, Program Management, IT Management, Security, Visio, Information Security, Information Security..., CISSP, Computer Security, Analysis
Education
Northwest Nazarene University 2000 — 2004
Bachelor of Science (B.S.), Engineering Physics
Raytheon Integrated Defense Systems June 2005 - July 2015
Raytheon 2003 - 2005
Hewlett-Packard 1999 - 2002
HP Enterprise Services 1994 - 1999
Skills
Supply Chain..., Outsourcing, Change Management, Business Strategy, Supplier Development, Inventory Management, Materials, Supply Management, Cross-functional Team..., Strategic Sourcing, Program Management, Vendor Management, Process Improvement, Six Sigma, Operations Management, Information Technology, Integration, Logistics, SAP, Procurement, Leadership, Management, Contract Negotiation, Project Management, MRP, Team Leadership, Sourcing, Product Development
Education
Southern New Hampshire University 1988 — 1991
MBA, International Business
Northeastern University 1976 — 1980
BS/BA, Business Admin
EDS 2006 - Present
HP Enterprise Services 2008 - 2009
EDS 2000 - 2006
EDS, an HP company January 1985 - 2000
Skills
Business Analysis, Business Development, Business Process..., Change Management, Cloud Computing, Cross-functional Team..., IT Management, IT Outsourcing, IT Service Management, IT Strategy, ITIL, Integration, Leadership, Logistics, Management, Negotiation, Operations Management, Outsourcing, PMP, Process Improvement, Program Management, Project Management, Security, Security Clearance, Service Delivery, Sla, Supply Chain, Supply Chain Management, Team Leadership, Vendor Management
Education
Northern Virginia Community College 1996 — 1997
West Carrollton high school 1976 — 1978
HP Information Security November 2012 - Present
HP Enterprise Services 2000 - Present
Charter Consulting 1998 - 1999
Skills
IT Strategy, Requirements Analysis, Program Management, IT Service Management
Education
University of Illinois at Urbana-Champaign 1972 — 1974
Finance and Financial Management Services
Northern Illinois University 1967 — 1971
Finance and Financial Management Services
NetApp October 2014 - Present
NetApp August 2011 - June 2013
NetApp September 2010 - August 2011
HP Enterprise Services 2008 - 2010
Electronic Data Systems 1998 - 2008
US Army October 1987 - April 1996
Skills
Program Management, Vendor Management, Service Delivery, ITIL, SDLC, Data Center, Disaster Recovery, Virtualization, Integration, IT Outsourcing, SharePoint, PMP
Education
Leadership Loudoun 2010 — 2011
University at Buffalo 1983 — 1987
BA, Psychology
Norwich University 1980 — 1981
General Motors January 2013 - Present
HP Enterprise Services June 2010 - January 2013
Tek Systems October 2006 - June 2010
Minacs June 2000 - May 2006
Electronic Data Systems July 1996 - January 2000
Anheuser-Busch: Metro Eagle Snacks March 1993 - June 1996
Skills
Project Management, Human Resources, IT Service Delivery, Vendor Management, Process Improvement, Team Leadership, Software Documentation, Leadership, Performance Management, PMP, Business Analysis, Call Center, Change Management, Customer Service, Training, Service Delivery, SharePoint, Team Building, ITIL, BPO, White Belt, Yellow Belt, Emotional Intelligence, Performance Metrics, IT Service Management, IT Management, Call Centers
Education
Walsh College 2013 — 2016
Master of Management (MM), Marketing
Siena Heights University 1996 — 2003
Master of Arts (MA), Organizational Leadership
Siena Heights University 1990 — 1994
Bachelor of Arts (BA), General Studies
Oakland Community College 1987 — 1990
Associate of Arts (AA), Business Administration
University of Detroit Mercy 1986 — 1987
College of Liberal Arts
BlackBerry January 2014 - Present
BlackBerry April 2012 - January 2014
Eze Castle Software June 2011 - April 2012
Research In Motion January 2010 - December 2010
Cisco Systems January 2009 - June 2009
Northeastern STEM Education Center September 2008 - December 2008
HP Enterprise Services December 2007 - June 2008
Skills
SQL, Databases, Java, Software Development, Testing, Networking, Linux, Software Engineering, Android, Project Management, Eclipse, TCP/IP, Blackberry, Mobile Applications, Perl, MS Project, Blackberry OS, Microsoft SQL Server, Troubleshooting, JavaScript, Object Oriented Design, Shell Scripting, Requirements Analysis, Mobile Testing, Software Quality Control, MKS Integrity, Blackberry applications, Agile Testing, CCNA, System Administration, Visual Basic, Blackberry Enterprise..., Windows, Windows Server, Active Directory, MySQL, Windows 7, Programming, JIRA, Agile Project Management, Git
Education
Northeastern University 2013 — 2015
High Tech MBA, Innovation and Entrepreneurship
Northeastern University 2006 — 2011
Bachelor of Science, Information Science and Business
Anthem, Inc. April 2014 - Present
Sentara Healthcare January 2012 - April 2014
Gannett Media Technologies International October 2010 - December 2011
Capital Group July 2006 - January 2010
Tek Systems November 2005 - July 2006
HP Enterprise Services June 2003 - November 2005
C.R. Fletcher Associates, Inc. January 2003 - June 2003
ManTech International October 2001 - December 2002
CSC April 2001 - October 2001
Datatrac Information Services April 2000 - March 2001
Skills
Analysis, Marketing, Microsoft Exchange, Process Improvement, System Deployment, TCP/IP, Technical Support, Training, Active Directory, Hardware, Help Desk Support, Information Technology, Enterprise Software, HP, Laptops, Leadership, Lotus Notes, Microsoft Certified..., Networking, Operating Systems, Routers, Servers, Switches, Software Installation, WAN, Windows 7, Windows XP
Education
Tidewater Community College 2011 — 2011
Certificate, Health Information Technology Engineering
Northern Virginia Community College 2000 — 2002
Information Technology
Onondaga Community College 1997 — 1998
Microcomputer Maintenance and Troubleshooting
HP (TEKsystems) January 2011 - Present
HP Enterprise Services January 2008 - April 2010
Electronic Data Systems September 1994 - January 2008
EDS August 1989 - September 1994
EDS August 1988 - August 1989
EDS August 1986 - August 1988
McDonald's Corporation October 1974 - August 1986
Skills
Solution Architecture, Enterprise Architecture, Virtualization, VMware ESX, VMware Infrastructure, HP, Servers, Windows Server, ITIL, Infrastructure, Security, System Administration, Networking, VMware, Technical Support, Information Technology, Integration, Troubleshooting, Hardware, Disaster Recovery, Network Administration, Project Management, Vendor Management, Operating Systems, Telecommunications, IT Operations, Software Documentation, Active Directory, Software Development, Enterprise Software
Education
Walsh College 1993 — 1995
Bachelor of Business Administration, Business Management
Oakland Community College 1984 — 1993
Associate's Degree, Business Administration and Management, General
Troy Athens 1974 — 1976
High School
Troy High 1972 — 1974
High School
Federal Reserve Bank of Kansas City December 2012 - Present
HP Enterprise Services June 2006 - December 2012
USMC DFAS August 2005 - June 2006
CSC January 2005 - August 2005
Sprint 1996 - 2003
Skills
Program Management, PMO, Project Plans, Process Improvement, CMMI, PMP, Budgeting, Planning, Requirements Analysis, SDLC, Risk, Change Management, Quality Assurance, PMI, Portfolio Management, Microsoft Office, Risk Management, Problem Solving, MS Project, Resource Management, Business Analysis, Release Management, Metrics, Vendor Management, Project Planning, Project Portfolio..., Software Project..., Six Sigma, Business Process..., Team Leadership, Documentation, Application Development, Process Engineering, Project Execution, Project Management, Business Process, IT Management, Management, Software Development
Education
Northwestern University
Computer Studies
University of Illinois at Urbana-Champaign
B.S., Finance
Saint Luke's Health System November 2012 - Present
HP Enterprise Services September 2011 - September 2012
Hewlett-Packard July 2010 - 2011
H&R Block September 2009 - January 2010
H&R Block June 2005 - September 2009
H&R Block November 2004 - June 2005
H&R Block September 2002 - November 2004
Immedient September 1999 - September 2002
Kansas City Southern Railway February 1998 - March 1999
Andersen Consulting July 1992 - February 1998
Skills
Vendor Management, SDLC, Process Improvement, Program Management, ITIL, Business Analysis, Project Management, Team Leadership, Business Process..., Data Center, IT Strategy, SharePoint, Integration, Change Management, Requirements Analysis, Software Documentation, Disaster Recovery, Business Intelligence, Service Delivery, Business Process, MS Project, Enterprise Software, Analysis
Education
University of Miami - School of Business 1990 — 1992
MBA, Telecommunications
Northern Illinois University 1986 — 1990
BS, Computer Science
HP Enterprise Services April 2011 - Present
Northeastern State University JVL January 2009 - April 2011
Starbucks March 2007 - December 2008
Skills
SQL - Access, ASP.NET, Microsoft Office 2007, Windows XP Professional, Windows 7, Ubuntu, Assembler, HTML, CSS, Windows Server, VMware, Databases, Troubleshooting, Windows, XP, Technical Support, Access, SQL, JavaScript, SDLC, Operating Systems, Computer Hardware, C, Disaster Recovery, HP, Microsoft Office
Education
Northeastern State University 2009 — 2011
Bachelor of Business Administration, Information Systems
Tulsa Community College 2007 — 2009
Associate in Arts, Liberal Arts
Tulsa Community College 2007 — 2009
Associate of Applied Science, CIS Web Design
University of Oklahoma 2006 — 2006
HP Enterprise Services April 2010 - Present
Hewlett-Packard August 2003 - April 2010
Procter & Gamble October 1998 - August 2003
Skills
Customer Focus, Customer Satisfaction, Customer Negotiations, HP, Event Management, Service Delivery, Microsoft Office, IT Service Management, Outsourcing, ITO, BPO, Vendor Management, Service Management, IT Outsourcing, Information Technology, IT Operations, Incident Management, Active Directory, ITIL, Troubleshooting, Process Improvement
Education
Northern Kentucky University
Bachelor of Arts, Communications
Northern Kentucky University
Bachelor of Science (BS), Organizational Communication, General
HP Enterprise Services 2013 - Present
Computer Sciences Corporation - CSC 2009 - 2012
HP Enterprise Services 2006 - 2009
HP Enterprise Services 2006 - 2009
Alcatel 2000 - 2004
Alliant International 1998 - 2000
Nortel 1991 - 1998
Education
Northwestern University - Kellogg School of Management 1996 — 1998
MBA, Management
University of Arkansas at Little Rock 1981 — 1986
BBA, Finance
Executive Education: Harvard Law, Program on Negotiation 1994 — 2002
Negotiation & Conflict Resolution
Capgemini September 2014 - Present
Hewlett-Packard August 2012 - September 2014
HP Enterprise Services 2010 - July 2012
HP Enterprise Services 2006 - 2010
Electronic Data Systems 2003 - 2006
Electronic Data Systems 1997 - 2003
Electronic Data Systems 1990 - 1997
Skills
Program Management, IT Management, Integration, Enterprise Software, CRM, Management, Business Intelligence, IT Outsourcing, SDLC, IT Strategy, Project Management, Process Improvement, Software Development, Managed Services, Marketing, Outsourcing, HP, PMP, IT Service Management, Budgets, Operations Management, Project Portfolio..., ERP, Change Management, Business Strategy, ITIL, Strategic Partnerships, Sales, E-commerce, Account Management, Business Analysis, Customer Satisfaction, PMO
Education
Northwood University 1987 — 1990
Bachelor of Business Administration (BBA)
General Motors October 2012 - Present
HP Enterprise Services November 2006 - October 2012
Electronic Data Systems March 2004 - September 2007
Electronic Data Systems September 1996 - March 2004
EDS Group June 1989 - September 1996
Neodata Services June 1982 - April 1989
Skills
Avaya, Cisco Technologies, Product Management, Cross-functional Team..., Vendor Relationships, Cost Accounting, HP, Applications, Project Management, Network Design, Network Engineering, Secure Network..., Private Cloud, Data Center, VoIP, Unified Communications, Technical Writing, IBM Mainframe, Virtualization, Product Offerings
Education
Certified Information Systems Security Professional 2004 — 2015
CISSP, Security
SANS Institute 2012 — 2012
VoIP Security
Avaya University 2010 — 2012
Avaya Aura Session Manager, Communications Manager, Avaya Professional Sales Specialist (APSS)
Cisco Certifications 2000 — 2012
CCDP, CCDA, CCNA, Cisco Certified Design Professional
Walsh College of Accountancy and Business Administration 2009 — 2010
Business of Information Technology and Security
Oakland Community College 1979 — 2010
Associate Degree in Computer Technologies, Information Technology and Business
HP Enterprise Services December 2010 - Present
HP Enterprise Services September 2009 - December 2010
EDS, an HP Company October 1984 - September 2009
Skills
COBOL, Microsoft SQL Server, XML, IT Service Management, Business Analysis, JavaScript, SDLC, CICS, IIS, Requirements Analysis, JCL, Visual Basic, Websphere, Integration, Databases, ITIL, Software Documentation, Disaster Recovery, Testing, Visio, Solution Architecture, Project Management, Database Design, Information Security, Web Services, Technical Leadership, Technical Architecture, IT Infrastructure Design, Business Requirements, Mainframe, Requirements Gathering, Enterprise Architecture, Architectures, Software Project..., SOA, WebSphere, Architecture
Education
The University of New Mexico 1984 — 1984
Applied Mathematics
Northern Arizona University 1979 — 1984
BS, Geology, Applied Mathematics
Blue Cross Blue Shield of SC July 2012 - Present
HP Enterprise Services March 2009 - July 2012
Franklin County August 2008 - November 2008
Compuware October 2005 - July 2008
Nationwide June 2007 - December 2007
Covansys 2002 - 2005
Covansys 1999 - 2002
Skills
Change Management, Cross-functional Team..., Databases, Business Analysis, Business Process..., Leadership, Management, PMO, Project Management, Project Planning, Quality Assurance, SDLC, Analysis, Requirements Gathering, Software Development, Database Design, Business Requirements, SQL
Education
Nova Southeastern University 1999 — 2001
Masters of Science, Management Information Systems
Devry 1994 — 1997
Bachelor of Science, CIS
HP Enterprise Services December 1988 - Present
Skills
SDLC, Integration, Requirements Analysis, Unix, Solution Architecture, DB2, ITIL, Disaster Recovery, SQL, Software Project..., Software Development, Data Warehousing, SOA, IT Service Management, Oracle, DataStage, BMC Remedy, Data Modeling, Business Analysis, Hyperion Interactive..., Hyperion Performance..., ESP, JIRA, Subversion, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Technical Design, Data Analysis, Requirements Gathering, Business Requirements, Unit Testing, Software Deployment, Change Management, Incident Management
Education
Northwest Missouri State University 1983 — 1987
B.S., Computer Science
HP Enterprise Services December 1995 - Present
Hewlett-Packard November 1995 - Present
HP Enterprise Services September 2009 - September 2012
Education
Project Management Institute
Project Management Professional Certificate (PMP)
Northwood University 2000 — 2005
Bachelor’s Degree, Business Administration and Management, General
South Hills School of Business & Technology 1984 — 1986
Associate’s Degree, Legal Assistant/Paralegal
Melissa Arlena Photography July 2008 - Present
KForce Government Services (KGS) January 2008 - July 2010
HP Enterprise Services January 2005 - January 2008
CompuCom September 2002 - January 2004
GE Captial IT Solutions November 1999 - September 2002
Skills
SharePoint, Program Management, Troubleshooting, Security Clearance, DoD, Microsoft Office, Research, Information Assurance, Web Development, Military, Wedding Photography, Portrait Photography, Digital Photography, Photography, Event Photography, Fine Art Photography, Lightroom, Photoshop, WordPress, Blogging, Blog Marketing, Blogging Software, Social Media Marketing, Marketing, Wedding Albums, Photo Albums, Canvas Prints, Framing, Customer Experience
Education
Northern Virginia Community College
Fine/Studio Arts, General
Woodbridge Senior High 1994 — 1998
Oracle September 2014 - Present
HP Enterprise Services 2006 - August 2014
Electronic Data Systems April 2004 - June 2006
Covisint 2001 - 2003
Aspect Development - acquired by i2 2000 - 2001
Oracle Corporation June 1997 - July 1999
Electronic Data Systems July 1995 - June 1997
Electronic Data Systems June 1994 - July 1995
Electronic Data Systems May 1992 - June 1994
Electronic Data Systems May 1991 - May 1992
Skills
Solution Selling, SaaS, Enterprise Software, Cloud Computing, Professional Services, IT Strategy, IT Outsourcing, Strategic Partnerships, IT Service Management, Business Alliances, Go-to-market Strategy, Managed Services, Partner Management, Sales, Outsourcing, Pre-sales, Data Center, CRM, HP, Storage, Sales Process, Sales Enablement, Virtualization, Direct Sales
Education
Northern Michigan University 1979 — 1983
Bachelor of Science (B.S.)
Northwood University
Management Studies
HP 2008 - Present
HP Enterprise Services July 1999 - Present
EDS 1999 - August 2009
MCI Worldcom 1999 - 2001
Skills
ITIL, IT Outsourcing, IT Service Management, PMP, Service Delivery, PMO, HP, IT Strategy, Project Management, Data Center, IT Management, Disaster Recovery, Service Management, Incident Management, Outsourcing, Solution Architecture, IT Operations, Enterprise Architecture
Education
Northeastern State University 1997 — 2001
Bachelor, Marketing
Scientific Anglers March 2014 - Present
Scientific Anglers LLC September 2013 - March 2014
Hemlock Semiconductor Corporation May 2011 - May 2013
The Dow Chemical Company March 2006 - April 2011
HP Enterprise Services June 2001 - February 2006
Skills
CPIM, SAP, Microsoft Office, Six Sigma, Project Management, Customer Service, Process Improvement, Microsoft Excel
Education
Northwood University 1996 — 2000
Accounting, Accounting
Northwood University 1996 — 2000
Bachelor's of Administration, Accounting
HP February 2014 - Present
HP July 2009 - Present
Hewlett-Packard November 2008 - Present
HP Enterprise Services 2003 - 2011
Hewlitt Packard March 2008 - March 2009
HP January 2003 - March 2008
AIG March 2002 - January 2003
Navy January 1996 - January 2002
Skills
ITIL, Solution Architecture, Disaster Recovery, Management, IT Operations, Integration, Program Management, Enterprise Software, System Deployment, Security, Servers, Troubleshooting, IT Service Management, Networking, Managed Services, HP, IT Management
Education
Northern Arizona University 1995 — 1997
Hewlett-Packard July 2012 - Present
Hewlett-Packard November 2011 - July 2012
HP Enterprise Services July 2007 - April 2012
EDS July 2006 - July 2007
EDS January 2004 - July 2006
EDS 1996 - 1997
EDS 1992 - 1995
EDS 1987 - 1992
Skills
Profit Maximization, IT Outsourcing, Outsourcing, IT Service Management, PMP, Service Delivery, Information Technology, Service Desk, Process Improvement, Change Management, Leadership, HP, PMO, CRM, IT Operations, Service Management, Vendor Management, Business Process, Integration, IT Strategy, ITIL, IT Management, Data Center, Incident Management, Project Delivery, Project Portfolio...
Education
Thunderbird School of Global Management 2002 — 2002
Certificate, Leadership in the Global Enterprise
Northwood University 1978 — 1982
BBA Double Major, Marketing and Business Management
Advantage Resourcing August 2014 - Present
HP Enterprise Services February 2011 - March 2014
HP Enterprise Services April 2007 - May 2011
Electronic Data Systems - Became part of HP in 2008 April 2005 - April 2007
Electronic Data Systems April 2002 - April 2005
Electronic Data Systems March 1998 - April 2002
Skills
SharePoint, Business Analysis, Corporate Communications, Intercultural..., Project Communications, Communication Skills, Financial Analysis, Financial Reporting, Change Management, Management of Change, Process Improvement, Internal Communications, Employee Engagement, Training, Communication, Project Management, Analysis, Business Process..., Leadership, Management, Program Management, SAP, Vendor Management
Education
Walsh College of Accountancy and Business Administration
Bachelor's Degree, Business Administration - Interactive Marketing
Oakland Community College
Associate's Degree, Business Administration
Lutheran High School North
High School
Meridian Health Plan December 2014 - Present
Dewpoint April 2013 - December 2014
HP Enterprise Services September 2007 - October 2012
EDS June 2006 - September 2007
EDS May 2004 - May 2006
EDS January 1997 - April 2004
Skills
IT Outsourcing, IT Service Management, Service Delivery, PMP, Program Management, ITIL, IT Strategy, IT Operations, Business Process..., Change Management, Former Licensed..., Cross-functional Team..., Process Improvement, Business Process, Integration, Management, Project Delivery, Leadership, Team Leadership, Project Planning, Six Sigma, PMO
Education
Northeastern University 1982 — 1985
Bachelor, Finance, Boston MA
CenturyLink June 2014 - Present
Kforce June 2013 - June 2014
triVariant LLC October 2012 - June 2013
HP Enterprise Services August 2008 - August 2012
Electronic Data Systems (EDS) January 1982 - August 2008
Skills
Sales Engineering, Telecommunications, Networking, Security Clearance, SECRET Clearance, DoD, Master Scheduling, Schedule Management, MS Project, Microsoft Excel, Close Attention to..., Integrated Master..., Organized self-starter, Interpersonal Skill, PMO, Analysis, Process Improvement, Schedule, Risk Management, Integration, Team-oriented, Issue Management, Team Building, Project Management, Virtual Teams, Problem Solving, Mentoring, MSPS, Application Lifecycle..., CMMI, Leadership, Earned Value Management, Project Delivery, Microsoft Project, Training, Consulting, Program Management, Software Development
Education
Northern Virginia Community College
General Studies
Prince George's Community College
General Studies
CSC July 2013 - Present
CSC November 2012 - Present
Hewlett-Packard November 2010 - November 2012
Hewlett-Packard November 2010 - November 2012
Hewlett-Packard November 2008 - October 2011
Hewlett-Packard January 2008 - November 2008
Hewlett-Packard August 2007 - December 2007
HP Enterprise Services December 2002 - August 2007
HP Enterprise Services September 2001 - December 2002
HP Enterprise Services April 2000 - September 2001
Skills
Leadership, Employee Engagement, Customer Satisfaction, Process Improvement, Program Management, IT Outsourcing, Service Delivery, IT Service Management, Change Management, Manage Client..., Six Sigma, Business Analysis, Cross-functional Team..., Contract Management, Business Process, Business Process..., Workforce Planning, Human Resources, PMO, Project Management, SDLC, Disaster Recovery, ITIL, IT Strategy, Vendor Management, Incident Management, Creative Solutions, Six Thinking Hats, Mind Mapping, Communication, Team Leadership, Training, Management, Business Strategy, Outsourcing, Analysis
Education
Northwood University 1998 — 2000
Bachelor of Business Administration (BBA), Business Administration and Management, General
OnStar November 2011 - Present
General Motors - OnStar October 2010 - November 2011
HP Enterprise Services 2008 - 2010
HEWLETT PACKARD, formerly, EDS October 2004 - 2010
EDS October 2006 - August 2009
EDS January 1994 - January 2006
VSP January 2001 - January 2004
Skills
COBOL, ITIL, DB2, Servers, SQL
Education
Northern Michigan University 1983 — 1987
Bachelor of Science, Computer Science
Currently looking for new opportunities. June 2015 - Present
Wayne County Michigan October 2014 - June 2015
Stefanini/ Ford Motor Company October 2013 - August 2014
Fidelity National Information Services February 2013 - August 2013
Trinity Health June 2012 - January 2013
TalentBurst/Chrysler, LLC Controls Engineering September 2011 - February 2012
HP Enterprise Services July 2010 - May 2011
American Express EDS Program Office Startup April 2009 - July 2010
Project Management Delivery, at HP 2008 - 2010
GM GLOBAL FINANCIAL INDIRECT MATERIALS SUPPORT PROGRAMME OFFICE May 2007 - October 2007
Skills
MS Project, PMP, Project Management, Software Documentation, CRM, Team Building, Project Planning, Microsoft Office, Process Improvement, Integration, PMO, Program Management, Management, Analysis, SAP, Data Center, Project Portfolio..., Process Scheduler, IT Management, Vendor Management, SDLC, Software Project..., Project Execution, Scheduling, Documentation, Agile Project Management, Business Process..., Requirements Analysis, Visio, Cross-functional Team..., Information Technology, Business Analysis, IT Service Management, IT Strategy, Project Delivery, ITIL, Outsourcing, Business Process, SharePoint, Microsoft Project
Education
Northwestern University 1986 — 1990
MS, Mechanical Engineering
Boeing June 2011 - March 2014
HP Enterprise Services December 2008 - September 2009
Chevron October 2007 - April 2008
Genentech, Inc. September 2007 - October 2007
Genentech, Inc. September 2003 - November 2006
Genentech April 2001 - September 2003
Nektar Therapeutics 1999 - 2001
Skills
Microsoft Project 2010, Microsoft Excel, Primavera P6, Project Management, Facilities Management, Construction Safety, PowerPoint, Analysis, Program Management, Financial Analysis, Data Analysis, Contract Management, Microsoft Office, Software Documentation, Quality Assurance, Leadership, Construction, Pivot Tables, Outlook, Microsoft Word, Budgets, Access, SharePoint, Microsoft SQL Server, French, Business Objects, Excel, Hyperion Enterprise, MySQL, Earned Value Management, Visio
Education
Notre Dame de Namur University 2002 — 2006
MBA, Business, Finance
International Facility Management Association 2005 — 2005
CFM, Facility Management
Notre Dame de Namur University 1998 — 2001
BS, Business Administration
DeVry University 1989 — 1991
AAS, Electronics Technology
HP Enterprise Services October 2012 - April 2013
TransUnion Rental Screening Solutions June 2012 - October 2012
Loggerhead Inc January 2003 - June 2012
5280 Powersports August 2009 - October 2011
Logical Exchange 2005 - 2007
MediaPass 2003 - 2005
Streaming Media Corp./Nine Systems 2000 - 2003
Vari-L 1997 - 2000
Micropath Communications 1996 - 1997
Motorola Cellular Division 1992 - 1993
Skills
Databases, Program Management
Education
University of Denver 2003 — 2005
MBA, Business
Northern Illinois University 1988 — 1994
BS, EE
Hewlett-Packard October 2011 - Present
HP Enterprise Services October 2011 - April 2015
Kforce Inc. September 2010 - October 2011
Kraft Foods October 2008 - April 2010
Independant Consultant February 2008 - September 2008
Bank of Montreal/Harris Bank January 2007 - 2008
National Association of Independent Producers 2003 - 2007
Bank of Montreal 2004 - 2006
Bank of Montreal 2001 - 2003
Northwestern University 2001 - 2003
Skills
PMP, PMO, Program Management, RFP, Outsourcing, Mentoring, Cross-functional Team..., Strategic Planning, Vendor Management, SDLC, Process Improvement, Change Management, IT Strategy, Integration, Team Leadership, Visio, Management, Budgets, Agile Methodologies, Business Intelligence, Strategy, Project Management, IT Management, Business Analysis, Leadership, ERP, Business Process, Enterprise Architecture, Analysis, Project Delivery, Team Management, Software Development, Project Portfolio..., Resource Management, Consulting, Enterprise Software, Information Technology, Business Process..., Pre-sales, Software Project..., Solution Architecture, Se Habla Espanol, Requirements Analysis, CRM, Executive Management, Business Strategy, Problem Solving, IT Outsourcing, IT Service Management, ITIL
Education
Project Management Institute 2007 — 2008
PMP, Project Management
Northwestern University 2001 — 2003
Masters of Science, Business and MIS, A
HP Enterprise Services October 2011 - Present
Booz Allen Hamilton February 2009 - September 2011
Sprint Nextel June 2003 - January 2009
Magicsoft Corporation September 2002 - May 2003
IMCI Technologies November 1999 - September 2002
Skills
SharePoint, Knowledge Management, Content Management, Integration, Technical Writing, Information Architecture, CRM, Project Management, Software Documentation, Content Development, Strategy, Vendor Management, Data Migration, Community Management, SharePoint Designer, SharePoint migrations, DocAve, CSM (Certified..., MCTS (SharePoint 2010,...
Education
Northwestern University 2004 — 2006
M.A., Philosophy
Stetson University 1990 — 1994
B.A., Political Philosophy
SRA International September 2013 - July 2014
HP Enterprise Services February 2008 - September 2013
Callidus Software June 2006 - November 2007
Santa Clara Valley Medical Center February 2005 - June 2006
Washington Hospital June 2004 - February 2005
Autonomy, Inc. (was Verity) November 2003 - February 2004
Bard na nGlean International January 2003 - September 2003
i2 Technologies August 2001 - September 2002
Breakaway Solutions, Inc. January 2000 - July 2001
Augeo Software July 1999 - December 1999
Skills
Software Documentation, Management, Analysis, Editing, Technical Writing, Requirements Analysis, SDLC, Quality Assurance, Testing, Project Management, Technical Documentation, Online Help, HTML, Process Improvement, Software Development, Agile Methodologies, Business Process, FrameMaker, ERP, Research, Training
Education
Notre Dame de Namur University
Bachelor of Science, Business Administration & Economics
HP Enterprise Services July 2009 - Present
AT&T March 2001 - July 2009
Northern Trust December 1998 - December 1999
Skills
Team Leadership, Business Development, Management, Change Management, Project Management, Program Management, Strategic Planning, Process Improvement, Team Building, Business Analysis, Requirements Analysis, Organizational..., Customer Service, Microsoft Office, Leadership, Vendor Management, Business Process, SDLC, PMP, IT Management, Outsourcing, Integration
Education
Northern Illinois University 1996 — 2000
Bachelor's degree, Operations Management and Supervision
Northern Illinois University 1996 — 2000
Bachelor of Science (B.S.), Operations Management and Information Technology
HP Enterprise Services September 2009 - Present
EDS, an HP company August 2009 - September 2009
EDS, an HP Company August 2008 - August 2009
EDS December 2005 - August 2008
AIS 1997 - 2005
Ahold Information Services 1997 - 2005
Nova Southeastern University February 1992 - February 1997
Skills
Servers, Cluster, HP, Disaster Recovery, Enterprise Architecture, Solution Architecture, ITIL, IT Service Management, Data Center, Virtualization, Storage, AIX, Active Directory, IT Strategy, Unix, Storage Area Networks, Storage Virtualization
Education
Nova Southeastern University 1989 — 1993
Bachelor of Science (BS), Computer Engineering
HP Enterprise Services January 2010 - April 2010
The Coca-Cola Company April 1997 - December 2009
American Software October 1990 - March 1997
TTX Company 1982 - 1986
Education
Northern Illinois University 1980 — 1982
M.S, Computer Science
MiHIN August 2014 - Present
General Motors March 2013 - August 2014
HP Enterprise Services November 1997 - March 2013
Skills
PMP, Process Improvement, Program Management, Service Delivery, Vendor Management, Business Analysis, IT Outsourcing, IT Service Management, IT Strategy, ITIL, Incident Management, Outsourcing, PMO, Project Portfolio..., Insourcing
Education
Northwood University 1991 — 1995
BA, Business Administration/Management
Viavi Solutions July 2014 - Present
VCE, the Virtual Computing Environment Company October 2013 - July 2014
Network Instruments, LLC August 2010 - September 2013
HP Enterprise Services January 2008 - August 2010
Windy City Solutions, LLC & Predictable Network Communications, LLC September 1997 - December 2007
SynOptics Communications / Bay Networks / Nortel Networks April 1991 - September 1997
Skills
Application Performance..., Troubleshooting, Testing, WAN, Requirements Analysis, Pre-sales, Data Center, Ethernet, Switches, VoIP, TCP/IP, IP Networking, IP, Virtualization, Routers, MPLS, Windows, Linux, Wireless Networking, Unix, Sales Engineering, Cisco Technologies, Cloud Computing, Disaster Recovery, Enterprise Software, Frame Relay, Hardware, Integration, Network Administration, Network Architecture, Network Design, Network Engineering, Networking, VPN, Unified Communications, Network Security, Firewalls, Routing, LAN-WAN, Solaris, Storage, Wireless, Network Monitoring Tools, Packet Capture
Education
Northwestern University 1996 — 1998
Master of Science, Information Technology
University of Wisconsin-Platteville 1974 — 1980
BS, Business Industry and Communications
Hewlett-Packard January 2014 - Present
HP Enterprise Services December 2011 - October 2013
Hewlett-Packard June 2011 - January 2012
Dimension Systems July 2008 - June 2011
ACN Inc. June 2003 - July 2008
Kmart November 1997 - April 2003
Amerisure Insurance September 1995 - November 1997
Royal & SunAlliance June 1989 - December 1995
EDS GFS November 1988 - June 1989
Merrill Lynch June 1985 - November 1988
Skills
PeopleSoft, SQL, Visio, Vendor Management, DB2, Requirements Analysis, Unix, Solaris, ERP, Requirements Gathering, Business Analysis, SDLC, Databases, Servers, Windows, System Administration, Microsoft SQL Server, Disaster Recovery, Change Management, Oracle
Education
Regis University 2003 — 2010
BS, Business Management
Life Office Management Association 1989 — 1991
FLMI, Life Insurance Management
Oakland Community College 1983 — 1991
AAS, Computer Science
Henry Ford Health System January 2014 - Present
Siemens Healthcare August 2011 - January 2014
Kelly Services May 2010 - July 2011
HP Enterprise Services December 1997 - May 2009
EDS - HP January 1997 - January 2009
EDS - HP January 1997 - January 2009
EDS - HP January 1997 - January 2009
Underwrote flood insurance for Allstate Insurance company May 2007 - May 2008
EDS-HP January 1999 - January 2003
EDS-HP January 1997 - January 1999
Skills
Active Directory, Software Installation, Windows, Novell Netware, HTML, Customer Service, FrontPage, Microsoft Office, NT 4.0, Competitive Analysis, Coaching, Retail, Marketing, Warehousing, ISO, Troubleshooting, Technical Support, Computer Hardware, Citrix, Outlook, Hardware, Software Documentation, Help Desk Support, XP, Account Management, Call Center, SharePoint, Management, Service Delivery, Microsoft Excel, Microsoft Word, Leadership, PowerPoint, Windows 7, Operating Systems, VPN, Technical Writing, writing, Epic Systems, Epic Prelude, System Administration, IT Service Management, Team Building, Lotus Notes, Information Technology, Networking, IT Management, PeopleSoft, Adobe Acrobat, Call Centers
Education
University of Phoenix 2008 — 2010
AA, Information Technology
Oakland Community College 1989 — 1990
Electronics
HP Enterprise Services April 1986 - Present
EDS, an HP Company 1986 - August 2009
EDS July 2005 - June 2008
EDS January 2003 - July 2005
EDS April 1997 - January 2003
EDS March 1995 - March 1998
Skills
Outsourcing, Manufacturing, Insurance, Automotive, Service Delivery, Call Center, IT Outsourcing, Vendor Management, BPO, Service Management, Incident Management, Process Improvement, Call Centers, Management, Training, Program Management, Human Resources, Performance Management, CRM, Contact Centers, Technical Support, Business Process...
Education
University of Phoenix 1997 — 2000
BS, Management
Oakland Community College 1983 — 1987
General Motors March 2013 - Present
HP Enterprise Services March 1985 - February 2013
HP Enterprise Services March 1985 - February 2013
Skills
ITIL, IT Service Management, Network Security, IT Management, System Administration, Incident Management, Service Delivery, Mainframe, ACF2, Microsoft Office, Auditing, Compliance, IT Operations, IT Outsourcing, Infrastructure, IT Strategy, Disaster Recovery, Process Improvement
Education
Oakland Community College
Business Administration and Management, General
HP Enterprise Services August 2011 - Present
Skills
Information Security, Requirements Analysis
Education
Northern Virginia Community College 1988 — 1990
Associates
Ally Financial Inc. November 2013 - Present
General Motors January 2013 - November 2013
HP Enterprise Services June 2011 - September 2012
Hewlett-Packard May 2010 - June 2011
HP Enterprise Services April 2004 - May 2010
Electronic Data Systems January 2002 - March 2004
Electronic Data Systems December 2000 - December 2001
Electronic Data Systems May 1996 - November 2000
Electronic Data Systems February 1994 - April 1996
Skills
Deployment, Technical Documentation, Windows, ITIL, Operating Systems, Solution Design, Windows 7, Integration, HP, Hardware, XP, SCCM, System Deployment, Group Policy, Solution Architecture, Infrastructure, Servers, Security, Software Installation, Computer Hardware, Business Process, IT Operations, VMware, Disaster Recovery, Information Technology, Virtualization, Data Center, Enterprise Software, IT Service Management, IT Management, IT Outsourcing, Active Directory, Incident Management, SharePoint, Service Delivery, Windows Server, Storage, Microsoft Technologies
Education
Walsh College of Accountancy and Business Administration 1991 — 1993
Bachelor of Business Administration (BBA), Marketing and Management
Oakland Community College 1990 — 1991
Western Michigan University 1987 — 1989
Roeper City and County School 1980 — 1987
Cognizant Technology Solutions January 2013 - Present
HP Enterprise Services October 2010 - January 2013
HP Enterprise Services April 2010 - August 2010
HP Enterprise Services October 2009 - March 2010
HP Enterprise Services July 2009 - September 2009
HP Enterprise Services September 2008 - June 2009
EDS August 2005 - August 2008
EDS July 2002 - July 2005
Skills
Agile Methodologies, Scrum, Agile Project Management, Business Analysis, Integration, SDLC, PMP, Project Management, Software Project..., SOA, Program Management, Project Portfolio..., Project Delivery, Enterprise Architecture, Enterprise Software, Waterfall, Lean Manufacturing, IT Management, PMO, IT Strategy, CRM, Business Requirements, Outsourcing, Software Development, Java, Scaled Agile Framework
Education
Northwestern University
MM
Saint Louis University
MBA (finance concentration) & BA
HP Enterprise Services 2008 - April 2015
EDS, an HP Company February 1992 - August 2008
Blue Cross of Massachusetts September 1987 - February 1992
Blue Cross of Massachusetts April 1983 - September 1987
Skills
Cisco Technologies, Disaster Recovery, Firewalls, Routers, Software Installation, Technical Support, Switches, Cloud Computing, WAN, LAN-WAN, Data Center, IT Service Management, ITIL, HP, Troubleshooting, Cisco Routers, Security, Networking, Incident Management, VMware, Servers, Service Delivery, Vendor Management, Software Documentation, Virtualization
Education
Northeastern University 1973 — 1977
Hewlett-Packard Enterprise Services January 2011 - Present
HP Enterprise Services 2004 - June 2011
Silver Oak Solutions 2000 - 2004
Silver Oak Solutions (now CGI) 2000 - 2004
Silver Oak Partners 2000 - 2004
Education
Northeastern University 1994 — 1999
Finance, Management Information Systems
HP Enterprise Services October 2014 - Present
HP Enterprise Services July 2013 - October 2014
Hewlett-Packard January 2010 - July 2013
Hewlett-Packard June 2008 - January 2010
Qwest 1996 - 1998
Education
Northern Virginia Community College 1990 — 1992
Ameriprise Financial Services, Inc. June 2013 - Present
Ciber October 2012 - May 2013
Walmart December 2010 - April 2012
HP Enterprise Services June 2006 - January 2011
Genesis10 2010 - 2010
Kraft Foods 1998 - 2006
Skills
PMP, PMO, ITIL, Vendor Management, Project Portfolio..., Program Management, SDLC, IT Strategy, Cross-functional Team..., IT Management, Process Improvement, Change Management, Business Analysis, Project Management, Project Delivery, IT Service Management, PMI, MS Project, Service Delivery, Resource Management, Leadership, Disaster Recovery, Training, Management, Business Process, ERP, Team Leadership, Microsoft Project, SharePoint, Data Center
Education
St. Ambrose University 1998 — 2000
Masters of Business Administration
Northern Illinois University 1986 — 1990
BS, Engineering Technology/Automated Manufacturing
HP Enterprise Services February 2007 - April 2010
EDS Group June 2006 - February 2007
Kraft Foods April 1986 - May 2006
Skills
PMP, Data Center, Vendor Management, ITIL, IT Service Management, Process Improvement, Active Directory, IT Management, Project Portfolio..., Disaster Recovery, IT Operations, IT Strategy, System Administration, Cross-functional Team..., Troubleshooting, PMO, Servers, Project Management, Windows Server, Integration
Education
Northeastern University 1988 — 1993
Yes, Business, Management Information Systems
HP Enterprise Services January 2013 - Present
Evergreen Systems October 2011 - June 2012
Accenture January 2005 - October 2011
Accenture June 2001 - January 2005
Accenture January 1997 - June 2001
Skills
Project Portfolio..., PPM, PMP, IT Governance, Program Management, HP, Outsourcing, Process Engineering, Problem Solving, Management Consulting, Microsoft Office, IT Strategy, IT Management, PMO, Project Implementation, Team Leadership, Business Process, Governance, Vendor Management, Project Management, Resource Management, SDLC, IT Service Management, Business Process..., Business Analysis, Requirements Gathering, Project Planning, Service Management, Software Project..., ITIL, Integration, SharePoint, Enterprise Architecture, Service Delivery, Business Intelligence, Pre-sales, Solution Architecture, ERP
Education
Oklahoma State University 1980 — 1982
Bachelor Science, Accounting
Northern Oklahoma College 1978 — 1980
Associate of Science (A.S.), Accounting and Business/Management
Medford Public Schools 1967 — 1978
HP Enterprise Services April 2006 - Present
Nortel Government Solutions October 2004 - March 2006
Delex Systems, Inc. January 1999 - October 2004
Skills
RFP, Proposal Management, Bid Management, Project Management, Government Contracting, Requirements Analysis, Procurement Contracts, Government Proposals, Proposal Preparation, Bid Processes, DoD, Process Improvement, SharePoint, Business Analysis, Federal Government, Government, Business Development, Security Clearance, Integration, SDLC, PMP, IT Strategy, Program Management, Bid Preparation, Business Process, Business Intelligence, Service Delivery, Professional Services
Education
George Mason University - School of Management 2002 — 2004
BS, Management Information Technology
Northern Virginia Community College 1998 — 2002
Associates, Business Administration
HP Enterprise Services December 1987 - Present
Skills
Solution Architecture, Integration, Enterprise Architecture, VMware, ITIL, Data Center, Infrastructure, IT Strategy, IT Service Management
Education
Northwood University 1983 — 1987
BBA, Computer Science/Business Mgnt
Spartan College of Aeronautics & Technology January 2013 - Present
HP Enterprise Services October 2011 - September 2012
HP Enterprise Services April 2011 - October 2011
HP Enterprise Services September 2010 - April 2011
U.S. Cellular October 2009 - July 2010
EDS, an HP company November 2008 - June 2009
Ozark Guidance Center August 2007 - November 2008
Piney Ridge Center December 2005 - August 2007
C-Tech Industries July 2005 - December 2005
Skills
German, Windows 7, Windows XP Pro, Remedy Ticketing System, Novell, Cisco VPN, Citrix, Microsoft Office 2007, Linux Desktop, Wireless, Android, Blackberry, Odyssey, Printers, Drive mapping, Troubleshooting, Remote Desktop
Education
New Horizons 2008 — 2008
A+, Network+
University of Arkansas at Fayetteville 2005 — 2007
German, education
Northwestern State University 2002 — 2005
BA, Liberal Arts, German
Tulane University 2001 — 2002
Bachelor of Arts, Liberal Arts
HP Enterprise Services 2009 - Present
EDS, an HP Company February 2000 - Present
MCI WORLDCOM January 1996 - January 2000
Oklahoma Air National Guard January 1991 - January 1997
Wiltel September 1994 - January 1996
Oklahoma Army National Guard January 1989 - January 1991
Skills
IIS, Requirements Gathering, ITIL, Servers, Unix, Solaris, Operating Systems, TCP/IP, System Administration, System Deployment, Windows XP, Hardware, HP, Testing, Software Installation, Infrastructure, Telecommunications, Information Technology
Education
Northeastern State University 1992 — 1995
Bachelors of Science, Industrial Electronics, Supervision and Management
Rogers State University 1990 — 1992
Associates of Science, Electronics Technology
Tri - County Tech, Bartlesville 1987 — 1989
technical diployma, Consumer Products Electronics Services
HP Enterprise Services December 2013 - Present
EDS June 1995 - Present
HP Enterprise Services 1995 - Present
HP Enterprise Services 1995 - Present
HP Enterprise Services October 2009 - November 2013
HP Enterprise Services January 2002 - September 2009
Electronic Data Systems 2000 - 2009
EDS, an HP Company 2000 - 2008
Skills
ITIL, PMP, PMO, Service Delivery, Integration, Mainframe, Software Project..., Testing, Service Management, IT Outsourcing, IT Management, Resource Management, Program Management, IT Strategy, IT Service Management, CMMI, Requirements Analysis, Outsourcing, DB2, Vendor Management, SDLC, Project Portfolio..., Requirements Gathering, Project Delivery, Business Process, Disaster Recovery
Education
Northwood University - DeVos Graduate School
BA, Dual Major: Business Management / Computer Science
Xerox Services January 2012 - Present
HP Enterprise Services July 2005 - January 2012
Electronic Data Systems April 2004 - July 2005
Electronic Data Systems August 2003 - April 2004
Electronic Data Systems April 1997 - August 2003
Electronic Data Systems May 1995 - April 1997
Skills
Unix, Project Management, Troubleshooting, Process Improvement, SAN, Enterprise Backup, Solaris 8/9/10, IT Service Management, Enterprise Storage, Disaster Recovery, Integration, Software Development, Solaris, System Administration, Data Center, Vendor Management, Virtualization
Education
Northeastern University
BS, Accounting
Jeppesen March 2013 - Present
HP Enterprise Services June 2010 - February 2013
HP Enterprise Services August 2009 - May 2010
Electronic Data Systems September 2006 - September 2007
Electronic Data Systems March 2005 - August 2006
Electronic Data Systems July 2000 - February 2005
Skills
Agile Methodologies, Rally, Scrum, Java, J2EE Application..., C#, SOA, Web Services, SoapUI, Eclipse, Oracle RDBMS, Oracle SQL, Toad, Visual Studio, TFS, JSP, Servlets, JDBC, Object Oriented Design, WSDL, XML, XSD, Airline Air to Ground..., SOAP, Web Applications, Integration, SDLC, Oracle, Microsoft SQL Server, Databases, ASP.NET, Application Architecture, UML, Software Project..., .NET, Testing, PMP, Requirements Analysis, Agile Project Management, LINQ, IIS, Software Development, JavaScript, Enterprise Architecture, Hibernate, Solution Architecture, Ant
Education
Northern Arizona University
Bachelor of Science (B.S.), Computer Science
Northern Arizona University
Bachelor of Arts (B.A.), Spanish
Hewlett-Packard February 2010 - Present
HP Enterprise Services May 2007 - February 2010
Electronic Data Systems March 1998 - May 2007
World Computer Corporation 1989 - 1998
Education
Oakland Community College 1989 — 1990
Business Administration and Management, General
Wellington Management July 2011 - Present
HP Enterprise Services August 2008 - July 2011
EDS, an HP company November 2004 - August 2008
Skills
Business Analysis, Windows Server, Microsoft Exchange, Active Directory, ITIL, Vendor Management, Disaster Recovery, Visio
Education
Northeastern University 2008 — 2010
Bachelor, Information Technology
HP Enterprise Services December 2007 - Present
Electronic Data Systems (EDS) July 2007 - December 2007
Education
Northern Virginia Community College 1995 — 1998
Associates, General Studies
HP Enterprise Services June 2012 - Present
Putnam gm February 2011 - March 2012
EDS, an HP company May 2009 - January 2011
General Motors March 1985 - April 2009
Skills
Vehicles, Warranty, Automotive, Continuous Improvement, Customer Satisfaction, Field Service, Process Improvement, Engineering, Troubleshooting, Machinery, Technical Writing, Team Building, Team Leadership, Customer Service
Education
Northwood University 1974 — 1976
Associate, Automotive Marketing
Rovi 2012 - Present
HP Enterprise Services 2009 - 2012
Electronic Data Systems 2005 - 2009
EDS Group 2001 - 2005
Sabre Holdings 1997 - 2001
Skills
IT Outsourcing, ITIL, Security, Vendor Management, IT Service Management, Data Center, Disaster Recovery, Incident Management, Service Delivery, IT Strategy, Solaris, Linux, Unix, HP, IT Compliance, PCI Standards, Risk Management, Unix Operating Systems, Unix Security, VMware
Education
Northeastern State University 1992 — 1997
IT Project Manager Leadership, Boise, Idaho Area 2015 - Present
Nuvolo Technologies April 2015 - July 2015
HP Enterprise Services September 2011 - April 2015
Hewlett-Packard February 2010 - September 2011
Hewlett-Packard January 2007 - February 2010
Hewlett Packard December 2005 - December 2006
Hewlett-Packard August 2004 - December 2005
Hewlett-Packard February 2003 - July 2004
Hewlett-Packard 2001 - February 2003
PSINet 1998 - 2001
Skills
Program Management, ITIL, Integration, Project Management, PMP, Outsourcing, IT Service Management, Vendor Management, Content Management, Business Analysis, Project Portfolio..., Process Improvement, Software Documentation, E-commerce, IT Strategy, Service Delivery, Process Engineering, Knowledge Management, Release Management, SDLC, Troubleshooting, SharePoint, Service Management, Business Intelligence, Information Technology, Software Project..., Visio, Management, Business Process, Cross-functional Team..., Leadership, Agile Methodologies, Incident Management, IT Management, Pre-sales, Resource Management, Business Process..., Requirements Gathering, Project Delivery, Requirements Analysis, Enterprise Architecture, Training, Data Warehousing, User Acceptance Testing, IT Operations, Business Requirements, Consulting, IT Outsourcing, Governance, MS Project
Education
University of Phoenix 2002 — 2004
MBA, Technology Management
The College of Idaho
B.A., Information Systems
Northwest Nazarene University
A.A., Computer Programming
Verint March 2012 - Present
Verint October 2010 - March 2012
Cisco Systems June 2010 - September 2010
HP Enterprise Services November 2008 - April 2010
EDS July 2006 - November 2008
EDS February 2002 - July 2006
EDS SYSTEMHOUSE May 1999 - February 2002
MCI Systemhouse June 1996 - May 1999
Skills
Workforce Management, Call Center, Program Management, Vendor Management, Service Delivery, IT Service Management, ITIL, Call Centers, Enterprise Software, CRM, Integration, Sla, Cross-functional Team..., Outsourcing, Strategy, BPO, Leadership, Business Process..., Management, Project Management, Customer Satisfaction, Change Management, Business Analysis, Six Sigma, Customer Engagement, Professional Services, Project Delivery, Requirements Analysis, Analytics, Cloud Computing, Service Management, Project Portfolio..., Disaster Recovery, IT Strategy, Contact Centers, Solution Architecture, IT Management, MS Project, Pre-sales, PMP, Business Intelligence, Business Process, System Deployment, SAP, IT Operations, Performance Management, Security, Process Improvement, PMO, SaaS
Education
Nova Scotia Community College 1979 — 1981
Associate, Information Technology
Continuing education
Southern Methodist University - Cox School of Business
Certificate, Business Management
! January 2013 - Present
HP Enterprise Services March 2010 - January 2011
HP Enterprise Services September 2005 - February 2010
Skills
Service Delivery, NLP, IT Management, ITIL, Incident Management, IT Service Management, Change Management, Data Center, Service Management, Project Delivery, Outsourcing, Meditation, IT Strategy, HP, IT Operations, IT Outsourcing, Solution Architecture, SLA, Swedish Massage, Hot Stone Therapy, Reiki, Indian Head Massage, Reflexology, Level 4 Sports Massage, Pedicures
Education
Northumbria University 1976 — 1979
2.2, Government
Home September 2012 - Present
HP June 1991 - August 2012
EDS, an HP Company January 1977 - August 2012
Electronic Data Systems January 1977 - August 2012
HP Enterprise Services January 1976 - August 2012
Skills
IT Service Management, ITIL, IT Outsourcing, Service Delivery, PMO, PMP, Incident Management, Vendor Management, Program Management, Software Project..., Outsourcing, Process Improvement, Management, IT Strategy, IT Management, Project Delivery, Project Portfolio..., IT Operations, Resource Management
Education
Northwood University 1982 — 1984
BBA, Management
Insight July 2015 - Present
HP Enterprise Services January 2009 - May 2015
HP Enterprise Services January 2007 - January 2009
HP Enterprise Services January 2005 - December 2006
HP Enterprise Services February 2003 - January 2005
Bank of America May 2001 - February 2003
Bank of America April 1998 - May 2001
Bank of America June 1997 - April 1998
Skills
IT Service Management, Networking, Service Delivery, IT Outsourcing, Outsourcing, ITIL, Mergers & Acquisitions, Leadership, IT Operations, PMO, Management, Telecommunications, Call Centers, IT Management, Vendor Management, Data Center, Global Delivery, VoIP, Integration, HP, Project Management, PMP, New Business Development, Process Improvement, System Deployment, Budgets, Program Management, SDLC, Disaster Recovery, Business Process..., Customer Service, IT Strategy, Project Portfolio...
Education
Northern Arizona University
Communication and Media Studies
GRAVICOM LLC. December 2014 - Present
HP Enterprise Services July 2014 - December 2014
AT&T December 2013 - June 2014
US Navy November 1987 - November 2013
Skills
Information Assurance, Security Clearance, Navy, Military, Military Experience, EKMS Manager, EKMS ISIC Inspector, Security+, Secure Communications, Physical Security, Information Security, DoD, FISMA, Top Secret, Computer Security, COMSEC, DIACAP, National Security, Security, Government, Program Management, CompTIA Security+
Education
Northwood University 2010 — 2014
Bachelor of Business Administration (BBA), Management/Management Information Systems
AlixPartners June 2014 - Present
HP Enterprise Services October 2012 - June 2014
HP Enterprise Services 2007 - 2012
EDS 2004 - 2007
AlixPartners 2002 - 2004
AIVIA 1999 - 2002
Booz Allen Hamilton 1994 - 1999
Andersen Consulting 1989 - 1993
Skills
Business Strategy, Business Transformation, Strategic Planning, Change Management, Management Consulting, Mergers, Outsourcing, Strategy, Process Improvement, Business Process..., Business Analysis, Vendor Management, Cloud Computing, IT Strategy, CRM, IT Outsourcing, ERP, Mergers
Education
Northwestern University - Kellogg School of Management 1993 — 1994
MBA, Management & Strategy, Marketing
University of Oklahoma 1985 — 1989
Bachelor of Business Administration (B.B.A.), Finance
General Motors - OnStar November 2012 - Present
HP Enterprise Services 1996 - October 2012
EDS 1985 - 1996
GM 1979 - 1984
Skills
SOA, Data Modeling, Agile Methodologies, Weblogic, OOAD, TDD, Agile Project Management, Certified ScrumMaster, Java Enterprise Edition, Web Services, UML, Unix, Agile Testing, Test Driven Development, Scrum
Education
Northwestern University 1977 — 1981
Bachelor of Science, Computer Science
Tulsa Public Schools August 2014 - Present
HP Enterprise Services June 1993 - April 2014
Skills
ITIL v3 Foundations..., IT Management, Change Management, Incident Management, Business Analysis, Program Management, Process Improvement, Data Center, Vendor Management, Windows Server, IT Strategy, VMware, Outsourcing, Troubleshooting, Software Documentation, Virtualization, System Administration, Citrix, SharePoint, Technical Support, Integration, SDLC, Cluster, Information Technology, Requirements Analysis, Microsoft Exchange, Windows 7, Software Project...
Education
Northeastern State University 1986 — 1992
Bachelor of Science (BS), Mathematical Computer Science
Pryor High School
Beaumont Health System April 2015 - Present
Notting Hill Rehabilitation Center June 2013 - March 2015
HP Enterprise Services 1985 - 2010
Skills
Plastic Surgery, Nursing, Nursing Care, Nursing Process, Nursing Documentation, Medical-Surgical, BLS, Medication..., Medical Compliance, IV, Orthopedic..., Geriatric Rehabilitation, Stroke Rehabilitation, HP, Incident Management, Disaster Recovery, IT Operations, IT Service Management, Service Delivery, ITIL, IT Outsourcing, Troubleshooting, Service Management
Education
University of Michigan-Flint 2013 — 2015
Bachelors of Science in Nursing, RN to BSN
Oakland Community College 2010 — 2012
Associate of Applied Science in Nursing, Registered Nurse
HP Enterprise Services 2001 - Present
Hewlett-Packard 2000 - 2010
Intuit August 1991 - June 1996
Skills
Crystal Reports, HP, IT Operations, Requirements Analysis, ITIL, Solution Architecture, Microsoft Technologies, Incident Management, IT Management, Unix, Service Delivery, IT Outsourcing, Service Management, Hardware, Tomcat, Data Modeling, IT Service Management, Problem Management, IT Strategy, PMP, Enterprise Software, SharePoint, ITIL Certified, Disaster Recovery, Integration, Requirements Gathering, Service Desk, SDLC, Visio, Solaris, System Deployment, Data Center, Enterprise Architecture, PMO, Virtualization, Information Technology, Operating Systems
Education
Northeastern University
Associate's degree, Accounting and Computer Science
General Motors January 2013 - Present
HP Enterprise Services February 1998 - June 2012
CompUSA April 1994 - February 1998
Skills
ITIL, IT Service Management, Active Directory, HP, Service Delivery, Windows Server, Virtualization, VMware, Production Support, Servers, System Administration, Disaster Recovery, Technical Support, DNS, IT Operations, Server Administration
Education
Wayne State University 1988 — 1991
BS in Geology, Geology/Earth Science, General/MIS
Oakland Community College 1986 — 1988
Associate's Liberal Arts, MIS
Research Now (an e-Rewards Company) November 2010 - Present
EDS Group October 1990 - November 2010
HP Enterprise Services 1990 - 2010
Skills
VMware, Netbackup, Disaster Recovery, RedHat, Hitachi SAN, Symantec Backup, Solaris 8/9/10, Solaris Zones, Solaris Volume Manager, F5 BigIP, ESXi, Brocade Fibre Switches, Tomcat, Java, Exadata, Sun Cluster, Veritas Cluster Server, Veritas Volume Manager, DNS, NIS, HP Server Hardware, Sun, Dell PowerEdge Servers, vCenter Server, Data Center, Oracle Enterprise Linux, ubuntu, LVM, Veritas Virtual..., Project Management, Infrastructure, Virtualization, Red Hat Linux, Unix, Solaris, Servers, SAN, HP, NetBackup
Education
Oakland Community College 1990 — 1991
Computer Science
Trinity Health October 2014 - Present
Hewlett-Packard October 2012 - Present
HP Enterprise Services October 1994 - October 1996
HP Enterprise Services May 1990 - September 1994
Skills
Java, SharePoint, Troubleshooting, Unix, SDLC, Customer Service, Visio, C, Microsoft SQL Server, Process Improvement, Management, Networking, Program Management, Information Technology
Education
Walsh College 1986 — 1988
Bachelor of Business Administration, Business Administration, Computer Science
Oakland Community College 1983 — 1985
Associate in Business Administration
The Most Group, Inc. August 2008 - Present
Jawood July 2005 - Present
NASCO 2010 - 2011
Blue Cross Blue Shield of Michigan 2005 - 2009
Delphi 2001 - 2005
SAP April 1998 - July 2000
HP Enterprise Services March 1991 - May 1996
Skills
Change Management, SDLC, Business Analysis, Vendor Management, Databases, Business Intelligence, Process Improvement, Program Management, EDI, Requirements Analysis, Project Management, IT Strategy, Business Process, Requirements Gathering, Integration, Visio, PMO
Education
Northwestern University 1987 — 1990
Bachelor of Arts, Economics
HP Enterprise Services 2008 - Present
HP Enterprise Services 1985 - 2012
Education
Northern Illinois University 1981 — 1985
Bachelor of Science (B.S.), Computer Science
CitiBank May 2010 - Present
CitiBank May 2010 - Present
HP Enterprise Services November 2007 - April 2010
Hewlett-Packard November 2007 - April 2010
Nuance-Recognita Corp September 2006 - October 2007
Nuance-Recognita September 2006 - January 2007
S7 Airlines February 2006 - August 2006
Lobster’s June 2005 - October 2005
Skills
Communication, People Skills, Foreign Languages, Information Technology, Time Management, Team Leadership, Team Management, Training, IT Service Management
Education
Novosibirsk State Technical University 2001 — 2006
Diploma; Graduated, Engineering; Automated Control Systems
Новосибирский Государственный Технический Университет (НГТУ) / Novosibirsk State Technical University (NSTU) 2001 — 2006
Bachelor in Engineering, Automated Control Systems
Capital One 2014 - 2015
Capital One 2014 - 2015
HP Enterprise Services December 2010 - March 2014
Dell SecureWorks July 2010 - December 2010
Bank of America March 2009 - July 2010
Sun Microsystems March 2001 - August 2003
Cognitive Mechanics Corp. September 2000 - March 2001
Skills
Firewalls, Data Center, Virtualization, Network Security, ITIL, Unix, Linux, Solaris, Enterprise Architecture, Security, LDAP, Shell Scripting, Troubleshooting, Checkpoint, Servers, Technology Change..., Team Leadership, Security Incident &..., Identity Management, Load Balancing
Education
Norwalk Community College 1987 — 1988
Financial Industry Regulatory Authority November 2011 - Present
HP Enterprise Services June 2010 - November 2011
Robert Half International July 2009 - June 2010
Education
Baran Institute of Technology
Certificate, Electronics
Norwalk Community College
Associate of Science (A.S.), Electrical Engineering Technologies/Technicians
HP Enterprise Services 2003 - 2012
Electronic Data Systems 1997 - 2003
Skills
MS Project, Lotus Notes, Microsoft Word, Microsoft Excel, Process Improvement, Project Metrics, Resource Management
Education
Oakland Community College
Associates Degree, Computer Science