HSBC Company

Industry: Financial services company

Description

HSBC Bank plc is one of the largest banking and financial services organisations in the world. HSBC's international network comprises around 7,500 offices in over 80 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa. Customer service: 810 44 1226 261010Headquarters: London, United KingdomParent organization: HSBCCEO: James Emmett (Jan 1, 2019–)Number of employees: 85,000 (including its subsidiaries)Subsidiaries: HSBC Bank, First Direct, M&S Bank, HSBC Trinkaus, Vaultex UK Ltd.

Site: http://www.hsbc.co.uk/

Social Links: https://www.facebook.com/hsbcuk, https://twitter.com/HSBC_UK, http://www.youtube.com/user/hsbcuk

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16,776 employees in database.
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HSBC List of Employees: 1992-2019
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HSBC Employees

Employee
Years
Job
Industry
Lisa DegaetanoLisa Degaetano Sarasota, Florida Area
HSBC Years March 2000 - August 2008
Job Learning & Development Professional
Industry Retail
Experience
H&R Block   August 2008 - Present
HSBC   March 2000 - August 2008
HSBC   March 2000 - September 2004
Commercial Financial Services   1997 - 1999
TV Guide   1988 - 1995

Skills
Learning Management, Learning Management..., Performance Improvement, Project Management, Training Facilitation, Persuasive Presentations, Sales Management, Sales Operations, Customer Experience, Customer Acquisition, Strategic Planning, Marketing Strategy, Marketing Management, Risk Assessment, Video Production, Event Planning, Website Development, Instructional Design, Instructor-led Training, Virtual Training, Blended Learning, Situational Leadership, Diversity Training, Collaborative Leadership, Leadership Development, Team Leadership, Vendor Relationships, Performance Consulting, Leadership, Budgets, Strategy, Training

Education
University of Phoenix   2006 — 2008
Business Administration and Management, General

University of Tulsa   2000 — 2003
Business Administration and Management, General

Eddy FajardoEddy Fajardo Denton, Texas
HSBC Years September 2003 - March 2006
Job
Industry Financial Services
Experience
Home mortgage   February 2013 - Present
Centrus Auto Finance   September 2012 - February 2013
JPMorgan Chase   June 2011 - August 2012
Wells Fargo Home Mortgage   November 2010 - May 2011
Citi   April 2006 - September 2010
HSBC   September 2003 - March 2006
Household Bank   June 2000 - August 2003

Education
University of Phoenix   2009 — 2012
Bachelor of Science (B.S.), Business Management

Cicely BrelandCicely Breland North Las Vegas, Nevada
HSBC Years October 2008 - April 2010
Job Skilled Human Resource Specialist
Industry Human Resources
Experience
Wyndham Vacation Ownership   August 2013 - Present
Cox Communications   April 2010 - August 2013
HSBC   October 2008 - April 2010
WASHINGTON MUTUAL BANK   April 2007 - October 2008
Wells Fargo Bank   March 2004 - April 2007

Skills
Compensations, Employment Law, HRIS, Employee Relations, Talent Acquisition, Benefits Administration, HR Policies, Organizational..., Performance Management, FMLA, Accounts Payable, Accounts Receivable, Employee Orientations, Training, Customer Satisfaction, Recruiting, Employee Benefits, Interviews, Management, Personnel Management, Time Management, New Hire Orientations, Human Resources, Onboarding, Policy, Customer Retention, Account Management

Education
University of Phoenix   2009 — 2013
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General

Sean ZamoraSean Zamora Covina, California
HSBC Years November 2008 - July 2010
Job Loan adjustor/Collections at Kinecta Federal Credit Union
Industry Banking
Experience
Kinecta Federal Credit Union   October 2012 - Present
Wescom Credit Union   July 2010 - October 2012
HSBC   November 2008 - July 2010

Skills
Collections, Customer Service, Sales

Education
University of Phoenix   2007 — 2013
Bachelor of Business Administration (BBA), Business

Chamarla DiggsChamarla Diggs Plant City, Florida
HSBC Years 2006 - 2008
Job Ex. Banking specialist /student
Industry Financial Services
Experience
Pershing, a BNY Mellon company   November 2013 - February 2014
suntrust   January 2010 - November 2011
HSBC   2006 - 2008

Skills
Sales Management, Call Centers, Portfolio Management, Mortgage Lending, Credit, Loans, Relationship Management, Banking, Team Leadership, Process Improvement, Management, Business Development, Analysis, Financial Services, Leadership, Customer Service, Microsoft Office, Customer Satisfaction

Education
University of Phoenix   2014 — 2016
Bachelor's Degree, Leadership communication in Organization

Valencia Community College
Associate's degree, Journalism

Frank SehiFrank Sehi Portland, Oregon Area
HSBC Years October 2010 - March 2012
Job Loan Document Specialist at Aerotek (Wells Fargo) | Portland, OR
Industry Banking
Experience
Aerotek (Wells Fargo) Portland, OR   November 2014 - May 2015
Capital One   November 2012 - July 2014
HSBC   October 2010 - March 2012

Skills
Banking, Credit Cards, Payments, Fraud, Customer Service, Accounting, Investigation, Mortgage Lending, Call Centers, Credit, Financial Risk, Risk Management, Insurance, Loans, Financial Services, Training, Data Analysis, Analysis, Lotus Notes, Process Improvement, Outlook, Leadership, Microsoft Office, Management

Education
University of Phoenix   2011 — 2013
Associates, Psychology, 3.0

Thousand Oaks High School   1986 — 1990
High School Diploma

Ezmarai NidaeeEzmarai Nidaee Beaverton, Oregon
HSBC Years 2005 - 2010
Job MIS Analyst at Capital One
Industry Financial Services
Experience
Capital One (Renaissance, Household, HSBC, Capital One)   June 1998 - February 2015
HSBC   2005 - 2010

Skills
Analysis, Data Analysis, Reporting & Analysis, Requirements Analysis, Business Analysis, Project Management, Project Planning, Fraud Detection, Microsoft Excel, Recruiting, Customer Service, Customer Satisfaction, Customer Retention, Credit Cards, Banking, Risk Management, Vendor Management, Call Centers, Financial Services, Process Improvement, Credit

Education
University of Phoenix   2003 — 2007
Business Management and Marketing, Business, Management, Marketing, and Related Support Services

Claribel Herrera-Almonte, PMPClaribel Herrera-Almonte, PMP New Rochelle, New York
HSBC Years December 2011 - September 2015
Job Project Manager at Morgan Stanley
Industry Financial Services
Experience
Morgan Stanley   September 2015 - Present
HSBC   December 2011 - September 2015
HSBC   December 2010 - December 2011
HSBC   February 2007 - December 2010
Citi   December 2005 - February 2007

Skills
Project Management;..., Agile & Waterfall..., Credit Risk, Operational Efficiency, Collateral Management, Collateral Systems, Risk Management, Project Management, Operational Risk..., Financial Risk, Financial Services, Operational Risk, Portfolio Management, Credit, Loans, Private Banking, Credit Analysis, Retail Banking, Banking

Education
University of Phoenix
Bachelor of Science (BS), Business Administration and Management, General

christie stiverschristie stivers Lexington, Kentucky Area
HSBC Years April 2006 - August 2013
Job Manager Call Center QA Programs at Springleaf Financial
Industry Financial Services
Experience
Springleaf Financial Services   May 2014 - Present
Springleaf Financial Services   September 2013 - July 2014
HSBC   April 2006 - August 2013
HSBC   May 1999 - March 2006

Skills
Banking, Call Centers, Process Improvement, Risk Management, Performance Management, Vendor Management, Business Analysis, Change Management, Leadership, Management, Operations Management, Relationship Management, Team Building, Team Leadership, Training, Coaching, Mortgage Lending, Financial Services, Microsoft Office, Finance, Microsoft Excel, Customer Service

Education
University of Phoenix   2007 — 2012
BS, Business Management

Danielle McQueenDanielle McQueen United States
HSBC Years August 2007 - December 2007
Job Artist and Entrepreneur
Industry Writing and Editing
Experience
STARTEK   August 2012 - Present
Community Christian Daycare   December 2007 - June 2010
HSBC   August 2007 - December 2007

Skills
Writing, Microsoft Office, Typing, Account Reconciliation, Billing Systems, Telecommunications, Customer Service

Education
University of Phoenix   2010 — 2011
Information Technology

North Laurel Highschool   2001 — 2003
Highschool Diploma, English Language and Literature, General

Lesley DennyLesley Denny Las Vegas, Nevada Area
HSBC Years 2010 - 2012
Job AVP Customer Care Quality Lead at Barclaycard
Industry Financial Services
Experience
Barclaycard   August 2015 - Present
Capital One   May 2012 - July 2014
HSBC   2010 - 2012
HSBC   2005 - 2010
HSBC   2004 - 2005
HSBC (previously Household Credit Services)   2002 - 2004
Household Credit Services   2002 - 2002

Skills
Process Improvement, Quality Assurance, Customer Service, Call Centers, Risk Management, Credit Cards, Customer Experience, Management, Quality Auditing, Banking, Training, Leadership, Business Analysis, Complaint Investigations, Analysis, Dependable Team Player, Communication Skills, Collections, Credit, Team Management, Root Cause Analysis, Root Cause Problem..., Complaints, Health Insurance, Quality Monitoring, Cross-team Collaboration, Failure Analysis, Failure Modes, Risk Assessment, Vendor Management

Education
University of Phoenix   2015 — 2016
Associate of Arts (AA)

Jolene LuetheJolene Luethe Portland, Oregon Area
HSBC Years May 2000 - May 2012
Job QA Test Lead at Kaiser Permanente
Industry Hospital & Health Care
Experience
Kaiser Permanente   June 2014 - Present
Capital One   May 2012 - January 2014
HSBC   May 2000 - May 2012

Skills
Quality Assurance, User Acceptance Testing, Defect Tracking, Quality Center, Software Quality..., Test Planning, SDLC, Test Management, Test Strategy, Regression Testing, Test Automation, System Testing, Agile Methodologies, Management, QTP, Event Planning, Fundraising, Employee Engagement, Budget Monitoring, Software Implementation, Team Management, Strategic Planning, SharePoint, Database Administration, Process Improvement, Process Management, Optimization

Education
University of Phoenix   2008 — 2010
Business, Management, Marketing, and Related Support Services

Lasandra Pryer-ShepardLasandra Pryer-Shepard Seffner, Florida
HSBC Years September 2012 - Present
Job technical writer at HSBC
Industry Financial Services
Experience
HSBC   September 2012 - Present
HSBC   January 2005 - Present
Capital One   October 1998 - November 2004

Skills
Data Analysis, Banking, Analysis, Portfolio Management, Microsoft Excel, Research, SAS, Financial Services, Access, Business Analysis, Analytics, Microsoft Office, Management, Risk Management

Education
University of Phoenix   2012 — 2015
Bachelor of Science (B.S.), Human Services, Management

University of Phoenix
Bachelor of Science (B.S.) Human Service Management, Human Resources Management and Services

Maurice MarshMaurice Marsh Tampa/St. Petersburg, Florida Area
HSBC Years 2000 - 2004
Job IT Leader at Raymond James
Industry Information Technology and Services
Experience
Raymond James   August 2008 - Present
HSN   February 2006 - August 2008
H. Lee Moffitt Cancer Center   February 2004 - February 2006
HSBC   2000 - 2004
Imagine Software   1998 - 2000
Merrill Lynch   1986 - 1998

Skills
Healthcare Industry, Financial Services, Retail, Vendor Management, SDLC, Program Management, PMP, Management, Leadership, IT Strategy, Disaster Recovery, IT Management, ITIL, Information Technology, IT Operations, PMO, Business Process, System Deployment, Systems Analysis, Infrastructure, IT Service Management, Change Management, Project Management, Project Delivery, Data Center, Databases, Agile Methodologies

Education
University of South Florida   2011 — 2013
MBA, Specializations in Information Technology and Entrepreneurship

University of Phoenix   2008 — 2011
BSIT, Information Technology

Alan AbabonAlan Ababon Orlando, Florida
HSBC Years March 2005 - October 2008
Job Entrepreneur and National Executive for Paycation/Xstream Travel
Industry Leisure, Travel & Tourism
Experience
Paycation Travel   February 2015 - Present
Primestate Realty   November 2008 - Present
5Linx   June 2013 - January 2015
HSBC   March 2005 - October 2008
SunTrust Bank   February 2000 - February 2005

Skills
Team Building, Sales, Business Development, Real Estate, Customer Service, Marketing, Business Expansion, Market Analysis, Mergers & Acquisitions, Training, Selling, Investments, Entrepreneurship, Sales and Marketing, Presentations, Marketing Strategy, Sales Management, Negotiation, Small Business, Microsoft Office, Strategic Planning, Contract Negotiation, Microsoft Excel, PowerPoint, Sales Presentations, Social Networking, Leisure Travel, Travel Arrangements, Online Travel, Travel, Recruiting, Networking

Education
University of Phoenix   2000 — 2002
Bachelor of Business Management

Ricciee SorianoRicciee Soriano Greater San Diego Area
HSBC Years August 2008 - January 2011
Job Admitting Clerk at Kaiser Permanente
Industry Medical Practice
Experience
Kaiser Permanente   November 2014 - Present
Rady Children's Physician Management Services   November 2013 - October 2014
Childrens Clinic La Jolla   November 2012 - November 2013
Farmers Insurance   April 2010 - November 2012
HSBC   August 2008 - January 2011
HSBC   January 2007 - July 2008

Skills
Account Management, Auditing, Clinical Research, Customer Service, Insurance, Marketing, Medical Records, Microsoft Excel, Microsoft Office, Microsoft Word, Operations Management, Outlook, PowerPoint, Recruiting, Sales, Strategic Planning, Team Building, Underwriting, Healthcare, Process Improvement

Education
University of Phoenix   2006 — 2008
Business Management

Judah RoussJudah Rouss San Francisco Bay Area
HSBC Years November 2005 - July 2008
Job Vice PresidentBanking Center Manager & Interim District Manager
Industry Financial Services
Experience
Comerica   July 2008 - Present
HSBC   November 2005 - July 2008
Wells Fargo   May 2000 - November 2005

Skills
Management, Team Building, Financial Analysis, Change Management, New Business Development, Account Management, Team Leadership, Training, Business Strategy, Finance, Management Consulting, Employee Training, Business Analysis, Sales, Business Management, Business Planning, International Business, Banking, Credit Analysis, Commercial Banking, Customer Service, Credit, Karate, Loans, Financial Management, Bank Management, Profit & Loss Management, Training & Development, Corporate Finance, Financial Planning, Leadership, Retail Banking, Portfolio Management, Business Development, Relationship Management, Risk Management

Education
University of Phoenix   2009 — 2011
Bachelor’s Degree, Global Business Management, 3.32

Philippe HourlierPhilippe Hourlier Irving, Texas
HSBC Years February 2002 - January 2005
Job Assistant Vice President at Vericrest Financial, Inc.
Industry Financial Services
Experience
Caliber Home Loans   June 2015 - Present
Caliber Home Loans   September 2013 - Present
Caliber Home Loans   January 2010 - September 2013
Hilltop Chateau Realty   January 2005 - January 2010
HSBC   February 2002 - January 2005
Pyxis Corporation   March 2000 - March 2002
AchieveGlobal   June 1995 - May 1998

Skills
Portfolio Management, Loss Mitigation, Loan Servicing, Financial Services, Real Estate, Team Building, Performance Management, Credit Cards, Finance, Process Improvement, Call Centers, Default, Negotiation, Foreclosures, Loan Origination, Loans, Mortgage Banking, Mortgage Lending

Education
University of Phoenix-Utah Campus   1997 — 1999
Bachelor of Science (BS), Business Management

Robert MendozaRobert Mendoza Sacramento, California Area
HSBC Years 2005 - 2009
Job Digital Sales Manager
Industry Marketing and Advertising
Experience
FOX40 News   January 2015 - Present
Gannett Digital Marketing Services   October 2011 - November 2014
Yodle   April 2009 - September 2011
HSBC   2005 - 2009

Skills
Digital Marketing, Leadership, New Business Development, Public Speaking, Sales Management, Marketing Strategy, Sales, Integrated Marketing

Education
University of Southern California   1995 — 1996
Med-COR, Medicine

University of Phoenix   2004 — 2008
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Leadership Sacramento, Class of 2015   2015 — 2015

Regina Lasater, MBARegina Lasater, MBA Dallas/Fort Worth Area
HSBC Years April 2006 - April 2007
Job Innovative and analytical thinking Accountant seeking full time opportunities.
Industry Accounting
Experience
Textron   January 2015 - August 2015
Kforce Inc   June 2014 - January 2015
Aerotek   January 2014 - May 2014
TD   July 2012 - October 2013
Manpower Inc.   September 2008 - February 2009
AcctKnowledge Financial Staffing   April 2008 - July 2008
HSBC   April 2006 - April 2007

Skills
Accounting, Customer Service, Accounts Receivable, General Ledger, Auditing, Excel, SAP, Microsoft Office, Customer Relations, Analysis, Negotiation, Accounts Payable, Financial Reporting, Quickbooks, Team Building, Word, Budgeting, Reconciliation, Billing, Invoicing, Account Reconciliation, PowerPoint, PeopleSoft, Outlook, Access, Bookkeeping, Data Entry, Financial Accounting, Balance, JD Edwards, Spreadsheets, Peachtree, Microsoft Word, Journal Entries, QuickBooks, Finance, Budgets, Internal Controls, Microsoft Excel

Education
University of Phoenix   2011 — 2013
Master Of Science, Accountancy

University Of Phoenix   2009 — 2011
Bachelors of Science in Business, concentration in Accounting

Ebonie ElijahEbonie Elijah Dallas/Fort Worth Area
HSBC Years May 2003 - August 2008
Job Loan Officer at CarFinance.com
Industry Financial Services
Experience
CarFinance.com   March 2012 - Present
Chase   November 2009 - March 2012
HSBC   May 2003 - August 2008

Skills
Loans, Mortgage Lending, Credit, Credit Analysis, Consumer Lending, Banking, Finance, Credit Risk, Loss Mitigation, Loan Servicing, Financial Services, Refinance, Call Centers, Loan Origination, Customer Retention, Customer Service, Training, Mortgage Banking

Education
University of Phoenix

Pauline NowickiPauline Nowicki Buffalo, New York
HSBC Years July 2011 - April 2012
Job Enhanced Due Diligence Investigator at M&T Bank
Industry Financial Services
Experience
M&T Bank   July 2013 - Present
Capital One   May 2012 - January 2013
HSBC   July 2011 - April 2012
HSBC   January 2006 - July 2011
HSBC   June 2002 - December 2005
HSBC   May 2001 - June 2002

Skills
Fraud, Management, Fraud Operations, Operations Management, Checks, Banking, Credit Cards, Risk Management, Financial Services, Retail Banking, Relationship Management, Process Improvement, Call Centers, Customer Service, Fraud Detection, Deposits, Credit Card Fraud, Applications, Anti Money Laundering, Prevention, Suspicious Activity, Branch Operation, Check 21, Employee Management, Credit Risk, Process Migration, Investigation, Online Fraud, BSA Compliance, Project Management, Team Management, Compliance, SAR, Quality Assurance, Offshore Operations, Lines Of Credit, Home Equity Lines of..., International Checks, Employee Engagement, Time Management, Quality Auditing, AML, KYC, Operational Risk, Operational Risk..., OFAC, Debit Cards, USA PATRIOT Act, Employee Training, Cards

Education
University of Phoenix   2008 — 2010
Associate's degree, Criminal Justice

Michelle FiferMichelle Fifer Plainfield, Illinois
HSBC Years August 1996 - January 2009
Job Human Resources Project Manager
Industry Financial Services
Experience
HGICM   January 2007 - Present
GLORY INTERNATIONAL COVENANT MINISTRY   January 2007 - Present
City Carrier   February 2009 - January 2012
HSBC,NA   December 2006 - January 2009
HSBC   August 1996 - January 2009
HSBC,NA   January 1999 - January 2006
HSBC,NA   January 1998 - January 2000

Skills
Computer Skills: MS..., MS Outlook MS Access MS..., MS Publisher Windows...

Education
Computer Training Institute Chicago   2012 — 2012
PMP Certificate, Project Management

Proviso East High School
Diploma, General Studies

Computer Training Institute of Chicago

University of Phoenix
Bachelor of Arts (BA), Business

Christy Mueller (formerly Nichols)Christy Mueller (formerly Nichols) Colorado Springs, Colorado Area
HSBC Years December 2005 - Present
Job AVP Global Contact Management Consultant at HSBC
Industry Financial Services
Experience
HSBC   December 2005 - Present
Metris Companies   October 2001 - November 2005
West Teleservices   August 1999 - October 2001

Skills
Credit Cards, Banking, Process Improvement, Analytics, Collections, Relationship Management, Call Center, Project Management, Risk Management, Credit, Financial Services, Management, Operations Management, Workforce Management, Credit Risk, Predictive Dialers, Dialer Management, Dialers, Consulting, Process Consulting, Business Process..., Operational Efficiency, Change Management, Technical Writing, Technical Support, International Relations, Internal Communications, International Business, General Aviation, Written & Oral..., Offshoring, Employee Training, Business Requirements, CBS Call Model, Business Analysis, Call Centers, Loss Mitigation, Business Process, Retail Banking, Customer Experience

Education
University of Phoenix   2004 — 2007
Bachelor of Science, Business Administration

Spartan School of Aeronautics   1998 — 2002
Associate of Applied Science, Certificated Flight Instructor - Instrument

Joseph DoctorJoseph Doctor Lexington, Kentucky
HSBC Years April 2007 - February 2011
Job Senior Contact Center Manager at General Dynamics Information Technology
Industry Outsourcing/Offshoring
Experience
General Dynamics Information Technology   September 2013 - Present
Xerox   December 2011 - September 2013
HSBC Card Services   February 2011 - December 2011
HSBC   April 2007 - February 2011
HSBC   December 2006 - April 2007
University of Kentucky   November 2001 - April 2005

Skills
Call Center..., Credit Cards, Workforce Management, Loans, BPO, Performance Management, Human Resources, Recruiting, Leadership, Team Management, Customer Retention, Coaching, Management, Sales, Finance, Vendor Management, Call Centers, Insurance, Outsourcing, Process Improvement, Customer Experience, Executive Management, Sales Process, Operations Management, Business Process..., Customer Satisfaction, Team Building

Education
University of Phoenix   2014 — 2016
Master of Business Administration (M.B.A.), Project Management, 3.20

University of Phoenix   2009 — 2012
Bachelor of Business Administration (BSB/IS), Business Management, 3.55

Sean T Brown-Pearce, MBASean T Brown-Pearce, MBA Salem, Oregon
HSBC Years September 2003 - June 2004
Job Human Resource Manager / Communications Manager at BFR Enterprises, Inc
Industry Human Resources
Experience
Three Sisters Trucking, Inc / BFR Enterprises, Inc   September 2003 - Present
CSAA Insurance Group   August 2012 - September 2014
Alliance Residential Company   May 2011 - August 2012
Mattress Firm   June 2010 - May 2011
Sean T. Brown, LLC   January 2008 - December 2010
Lennar Corporation   December 2005 - December 2007
Distinctive Homes   June 2004 - December 2005
HSBC   September 2003 - June 2004
DTMS Enterprises, Inc DBA Hungry Howie's   August 1995 - September 2003

Skills
Sales Management, Pricing, Real Estate, Property Management, Residential Homes, Marketing, Customer Service, Negotiation, Sales, Human Resources, Project Management, Analysis, Training, Selling, Strategy, Account Management, Accounting, Budgets, Contract Negotiation, Customer Retention, Management, Customer Satisfaction, Recruiting, Strategic Planning, Insurance, Employee Benefits, Team Building, Social Media Marketing

Education
University of Phoenix   2012 — 2013
Master's degree, Business Administration and Management, 3.25

University of Phoenix   2008 — 2011
BS, Business, 3.17

Granite Hills High School   1992 — 1996
General Education

Tamiko Little-AlexanderTamiko Little-Alexander Greater San Diego Area
HSBC Years December 2001 - March 2011
Job Financial Services Professional
Industry Financial Services
Experience
LEAP Auto Loans   August 2011 - August 2012
HSBC   December 2001 - March 2011

Skills
Team Management, Engaging Public Speaker, Analyzation, Research, Interpersonal Leadership, Communication, Relationship Management, Marketing, Sales, Project Management, Close Attention to..., Negotiation, Problem Solving, Loss Mitigation, Collections, Communication Skills..., Outstanding time..., Planning, Supportive Counseling, Delegates Effectively, Multi Tasking, Strategic Improvement, Train Employees, Train the Trainer, Interviewing Skills, Organization

Education
University of Phoenix   2007 — 2013
Bachelor of Business Administration (B.B.A.)

Chanel Coates, PMP, CSMChanel Coates, PMP, CSM Portland, Oregon Area
HSBC Years October 2011 - April 2012
Job Program/Project Management Professional
Industry Information Technology and Services
Experience
The Standard   July 2015 - Present
The Standard   March 2014 - Present
Capital One (Formally HSBC Card Services)   May 2012 - January 2014
HSBC   October 2011 - April 2012
HSBC   May 2010 - September 2011
HSBC Card Services   July 2008 - May 2010
HSBC Card Services   September 2006 - July 2008
HSBC Card Services   June 2004 - August 2006
May Department Stores   2000 - 2002
Sprint Nextel   1994 - 2000

Skills
Presentation Development, Strategic Planning, Project Implementation, Vendor Management, Credit Cards, PMO, Project Management, Process Improvement, Risk Management, Management, SharePoint, Budgets, Change Management, SDLC, Data Analysis, Program Management, Business Analysis, Software Project..., PMP, Project Portfolio..., Governance, Team Management, Call Center, Coaching, Credit, Integration, Business Process, Outsourcing, Visio, Strategy, Resource Management, Project Delivery, Project Planning, Business Requirements, Call Centers, Training, Cross-functional Team..., Requirements Gathering, Business Process...

Education
University of Phoenix   2004 — 2006
Business

John M CobbJohn M Cobb Greater Chicago Area
HSBC Years April 2007 - Present
Job Vice President Human Resources: Performance & Reward
Industry Human Resources
Experience
HSBC   April 2007 - Present
HSBC   January 2005 - May 2007
HSBC   May 2004 - January 2005
HSBC   June 2000 - May 2004
Household International   May 1998 - June 2000

Education
University of Phoenix
In Process, International Business

Jason HernandezJason Hernandez Greater New York City Area
HSBC Years November 2001 - March 2007
Job Vice President at JPMorgan Chase
Industry Banking
Experience
JPMorgan Chase   April 2007 - Present
HSBC   November 2001 - March 2007
Morgan Stanley   June 1999 - October 2001

Skills
Mortgage, Investment Banking, Customer Relations, Sales Management, Banking, Coaching, Retail, Portfolio Management, Wealth Management, Retail Banking, Credit, Risk Management, Commercial Banking, Securities, Investments, Consumer Lending, Loans, Private Banking, Performance Management, Strategic Planning, Cross Selling, Team Building, Operational Efficiency, Mortgage Lending, Business Development, Management, Leadership, Finance, Training, CRM, Customer Service

Education
University of Phoenix
B.S, Business Management

LaTonya ReedLaTonya Reed Columbus, Ohio
HSBC Years November 2001 - October 2005
Job Mortgage Loan Originator
Industry Financial Services
Experience
Residential Finance   February 2008 - November 2013
Countrywide Full Spectrum Lending   October 2005 - February 2008
HSBC   November 2001 - October 2005
MBNA   August 1999 - July 2001
US Navy   September 1993 - September 1999

Skills
VA loans, FHA, Government Loans, Mortgage Banking, Loans, FHA financing, USDA, Residential Mortgages, Refinance, Loan Origination, Reverse Mortgages, Mortgage Lending, Credit, Real Estate, Investment Properties, Certified Mortgage..., Home Equity Loans, First Time Home Buyers, Debt Consolidation, Credit Analysis, Non-Conforming, Loan Servicing, Rates, Encompass, Fixed Rate Mortgages, Home Equity Lines of..., Finance, Mortgage Marketing, Underwriting, USDA Rural Housing, Mortgage Underwriting, Construction Loans, Real Estate Financing, Funding, Mortgage Servicing, Home Equity, NMLS, Refinancings, Wholesale Lending, NMLS Licensed, Loss Mitigation, 203K, Commercial Mortgages, HomePath, Commercial Lending, Consumer Lending, Purchase Financing, HUD, FNMA, Loan Modifications

Education
University of Phoenix   2002 — 2006
Bachelor of Science (B.S.), Business/Managerial Economics

Riverdale High School   1989 — 1993

Joseph CletoJoseph Cleto West Sacramento, California
HSBC Years 2003 - 2012
Job IT Specialist at IBM
Industry Information Technology and Services
Experience
IBM   June 2014 - Present
ISS Technology, Inc.   November 2013 - May 2014
Capital One Financial Services (Formerly HSBC/Household Card Services)   March 2012 - April 2013
HSBC   2003 - 2012
HSBC   1998 - 2003
The Nunes Company   1996 - 1998

Skills
Python, JavaScript, Java, DB2, COBOL, SDLC, .NET, Integration, Business Analysis, Unix, JCL, CICS, VSAM, SQL, Easytrieve, HTML, Analytics, Mainframe, Solution Architecture, Visual Basic, Access, ETL, Oracle, Data Modeling, Data Warehousing, Cognos, Software Development, Systems Analysis, User Acceptance Testing, Requirements Analysis, IBM Mainframe, Software Project..., Quality Center, MVS, IT Strategy, Fileaid, TSO, CICS/Online-Realtime..., Enterprise Architecture, Vendor Management, IT Management, Disaster Recovery, SharePoint, Agile Methodologies, Endeavor

Education
University of Phoenix
Master of Science (MS), Computer and Information Systems

University of Santo Tomas
Bachelor's degree, Electrical, Electronics and Communications Engineering

Louanna EvaskovichLouanna Evaskovich Ontario, California
HSBC Years March 2010 - November 2012
Job Bank of the West Commercial Loan Specialist II
Industry Financial Services
Experience
Bank of the West   July 2015 - Present
Wells Fargo   February 2015 - June 2015
Wells Fargo   November 2012 - February 2015
HSBC   March 2010 - November 2012
HSBC   August 2009 - March 2010
HSBC   March 2009 - August 2009
Cross Fire Marketing   January 2006 - January 2009

Skills
Relationship Management, Banking, Retail Banking, Cross Selling, Credit Cards, Credit, Portfolio Management, MIS, Vendor Management, Risk Management, Team Management, BPO, Financial Services, Credit Risk, Call Center, Loans, Financial Risk, Transition Management, Strategy, Training, Call Centers

Education
University of Phoenix   2012 — 2014
Bachelor's degree, Health/Health Care Administration/Management

University of Phoenix   2010 — 2012
Associate's degree, Health/Health Care Administration/Management, 3.2

University of Phoenix   2010 — 2012
Associates Degree, Health Care Administration

Joan BurnsJoan Burns New York, New York
HSBC Years January 2015 - Present
Job Head of Human Resources: Commercial Banking North America at HSBC
Industry Financial Services
Experience
HSBC   January 2015 - Present
HSBC Bank - UK/Europe/ MENA   May 2014 - Present
HSBC   September 2008 - Present
HSBC North America   February 2008 - September 2008
HSBC Bank   August 2005 - February 2008
HSBC Insurance Services   January 2005 - August 2005
HSBC Insurance Agency   March 2004 - January 2005
HSBC Insurance Agency   February 2003 - March 2004
HSBC Insurance Agency (USA), Inc   July 1998 - March 2003
HSBC Bank   December 1996 - July 1998

Skills
Recruitment, Talent Acquisition, Talent Management, Global Projects, Project Implementation, Global Strategy, Recruitment/Retention, Centralization, Staff Management, Temporary Staffing, Staff Planning, Recruiting, Graduate Recruitment, Management, Sourcing, Vendor Management, CRM, Human Resources

Education
University of Phoenix
Master of Business Administration (MBA)- In Progress

University of Phoenix
Bachlors Degree, Business Administration, Management and Operations, 3.7

Jennifer AultmanJennifer Aultman Algona, Iowa
HSBC Years August 2004 - May 2009
Job Risk Management Consultant at Pharmacists Mutual Insurance Company
Industry Insurance
Experience
Pharmacists Mutual Insurance Company   February 2013 - Present
Pharmacists Mutual Insurance Company   July 2011 - Present
HSBC   August 2004 - May 2009
HSBC   August 2001 - August 2004

Skills
Insurance, Property, Workers Compensation, Mortgage Lending, Credit, Mortgage Banking

Education
University of Phoenix   2008 — 2010
Bachelor's, Management

North Iowa Area Community College   1989 — 1991
Associate of Arts, Business

Eileen TurnerEileen Turner Timbo, Arkansas
HSBC Years May 1985 - July 2013
Job Business Professional
Industry Program Development
Experience
HSBC   May 1985 - July 2013

Skills
Vendor Management, Business Analysis, Management, Relationship Management, CRM, Project Delivery, Portfolio Management, Budgets, Strategic Planning, Sales, Finance, Marketing

Education
University of Phoenix   2006 — 2009
BS, Information Technology/Software Engineering

Orient-Macksburg High School

Wayne KarlsonWayne Karlson Greater Chicago Area
HSBC Years April 2011 - Present
Job Manager Business Sysytems
Industry Information Technology and Services
Experience
HSBC   April 2011 - Present
HSBC   March 2008 - March 2011
HSBC   May 2000 - March 2008
Union Bank of California   1998 - 2000
SAIC   1986 - 1998
US Navy   June 1982 - May 1986

Skills
Relationship Management, Risk Management, Infrastructure, CRM, PMP, Databases, SDLC, Vendor Management, Software Project..., Operational Planning, Business Analysis, Data Conversion, Business Intelligence, Data Warehousing, IT Management, Management, PMO, Project Management, Project Planning, Quality Assurance, Requirements Analysis, Requirements Gathering, Visio

Education
University of Phoenix   1997 — 1998
BS, Business Information Systems

University of Mary   1979 — 1982
Business

Justin StockJustin Stock Sioux City, Iowa Area
HSBC Years November 2002 - January 2004
Job Field Representative/Independent Contractor
Industry Real Estate
Experience
Stock Property Services   June 2011 - Present
Stock Property Services   June 2011 - Present
Center Fresh Egg   June 2005 - October 2009
HSBC   November 2002 - January 2004
Citibank   February 1999 - November 2002
Summit Custom Homes   June 1994 - July 1995

Education
University of Phoenix   2010 — 2011
Associates of Arts, Business

Allied Business Schools, Inc.
Home Inspections

Kathy TownendKathy Townend Greater San Diego Area
HSBC Years March 2004 - October 2008
Job Senior Marketing Professional
Industry Marketing and Advertising
Experience
Mitchell International   April 2014 - Present
American Marketing Association, San Diego Chapter   July 2009 - Present
CSA Travel Protection   August 2011 - Present
CSA Travel Protection   March 2009 - August 2011
HSBC   March 2004 - October 2008
Aspen Marketing (Newgen Results)   1998 - 2004
Thermo Electron   1996 - 1998
Jenny Craig   1989 - 1996

Skills
Budgets, Trade Shows, Loyalty Programs, ROMI, Vendor Management, Six Sigma, Business Transformation, Marketing Strategy, Direct Marketing, Email Marketing, Marketing Communications, Lead Generation, Social Media Marketing, Advertising, Product Management, Product Marketing, Market Research, Sponsorship, Social Networking, Public Relations, Leadership, Sales, Management, Marketing, Training, Sales Operations, Project Management, Product Development, Corporate Communications, Marketing Management, B2B Marketing, Market Analysis, Strategic Partnerships, Integrated Marketing, Online Marketing, B2B, Strategy

Education
University of Phoenix   2000 — 2003
BS, Business & Marketing

Devi RampargashDevi Rampargash Tampa, Florida
HSBC Years October 1999 - May 2004
Job Loan Documentation Specialist at Wells Fargo Home Mortgage
Industry Banking
Experience
Wells Fargo   February 2013 - Present
Bank of America   November 2012 - January 2013
Waste Integrated Service Consultants   January 2012 - October 2012
Buds Supermarket   February 2011 - January 2012
Wells Fargo   December 2004 - February 2011
HSBC   October 1999 - May 2004

Education
University of Phoenix   2004 — 2010
BSB/ACC Program, Accounting and Computer Science, 3.2

Jeff GrexJeff Grex Greater Chicago Area
HSBC Years 1999 - December 2003
Job Senior Mortgage Underwriter at Wintrust
Industry Banking
Experience
Wintrust Financial Corporation   2012 - 2012
JPMorgan Chase   June 2009 - August 2011
ComCor Mortgage a Divison of SouthPort Bank   2007 - 2008
Bank of America   January 2004 - October 2007
HSBC   1999 - December 2003

Skills
Mortgage, Mortgage Lending, Underwriting, Credit, Mortgage Banking, Conventional, Loans, Banking, Credit Risk, Mortgage Industry, Compliance, Customer Relations, Loan Origination, Customer Service, Refinance, Warehouse Lending, Collections, Foreclosures, FHA financing, Commercial Lending, Loss Mitigation, Mortgage Underwriting, Residential Mortgages, FHA, VA loans, USDA, Loan Servicing, Reverse Mortgages, Financial Services, Home Equity Loans, Commercial Mortgages, Construction Loans, Government Loans, Certified Mortgage..., Small Business Lending, Real Estate Financing, Lines Of Credit

Education
University of Wisconsin-Oshkosh   1995 — 1999
Bachelors of Arts, Communications, Business

University of Wisconsin
Bachelor of Arts, Communications

University of Phoenix
MBA, Business

Danielle McQueenDanielle McQueen Burlington, Kentucky
HSBC Years August 2006 - November 2006
Job Childcare provider and educator
Industry Education Management
Experience
Childcare Provider   December 2007 - Present
Unlimited Dream Photography   June 2010 - August 2012
Self Employment   December 2007 - August 2012
Community Christian Daycare   December 2007 - May 2010
HSBC   August 2006 - November 2006
Office Depot   November 2004 - July 2006

Skills
Digital Photography, Portrait Photography, Wedding Photography, Photojournalism, Concert Photography

Education
University of Phoenix

Neven SpraljaNeven Spralja Orange County, California Area
HSBC Years January 1997 - April 1999
Job Broker Associate at Surterre Properties
Industry Real Estate
Experience
Surterre Properties   January 2012 - Present
Real Solution   February 2005 - Present
Ticor Title   October 2004 - December 2005
Ameriquest Mortgage   April 1999 - October 2004
HSBC   January 1997 - April 1999

Skills
Senior Vice President..., Real Estate Broker, REO, Loss Mitigation, Investors, Loans, Loan Servicing, Sellers, Investment Properties, Selling, Mortgage Lending, Real Estate Transactions, Listings, Property, Default, FHA, Real Estate, Foreclosures

Education
University of Phoenix   2002 — 2004
MBA, Business

Cal State University Long Beach   1986 — 1988
BS, Finance

crestwood

Terri Pearce, SPHRTerri Pearce, SPHR Greater Chicago Area
HSBC Years EVP Learning Talent Resourcing and Organization DevelopmentHSBCJune 2011 - Present
Job EVP Learning, Talent, Resourcing and Organization Development at HSBC
Industry Human Resources
Experience
HSBC   EVP Learning Talent Resourcing and Organization DevelopmentHSBCJune 2011 - Present
HSBC   January 2005 - July 2011
HSBC Card Services   October 1992 - December 2004
Household International   1988 - 1992

Skills
Building Strong Teams, Customer Experience, Strategy Development, Employee Relations, Leadership Development, Change Management, Recruiting, Team Building, Succession Planning, Talent Management, Organizational..., Personnel Management, HR Transformation, Vendor Management, Deferred Compensation, Human Resources, HRIS, Onboarding, Project Management, Talent Acquisition, Management, Performance Management, Employee Benefits, Employee Engagement, Leadership, Strategy, Coaching, Strategic Planning, Program Management, Outsourcing, Learning Management, Training

Education
University of Phoenix   1996 — 1999
MBA, Psychology and Business

Vanderbilt University   1984 — 1988
BS, Psychology

Rob LokenRob Loken Greater Chicago Area
HSBC Years February 2008 - May 2009
Job Accounts Payable Supervisor
Industry Law Practice
Experience
Sidley Austin   January 2010 - Present
HSBC   February 2008 - May 2009
HSBC   October 1998 - January 2008
HSBC   September 1996 - October 1998
HSBC   January 1993 - September 1996
HSBC   April 1989 - January 1993

Skills
Vendor Management, SAP, Contract Negotiation, Procurement, Cross-functional Team..., Program Management, Sourcing, Recruiting, Strategic Planning, Leadership, Time Management

Education
University of Phoenix   2002 — 2007
Bachelor of Science, Business Management

Belinda EllsworthBelinda Ellsworth Las Vegas, Nevada Area
HSBC Years November 2010 - September 2011
Job Process Manager/Operations Analyst
Industry Banking
Experience
Capital One   January 2013 - August 2015
Capital One/HSBC   September 2011 - January 2013
HSBC   November 2010 - September 2011
HSBC   June 2008 - November 2010
HSBC   March 2005 - June 2008
HSBC   January 2002 - March 2005

Skills
Internal Audit, External Audit, Business Analysis, Communication, Data Analysis, Experienced Business..., Legal Compliance, Quality Assurance, Performance Metrics, Process Improvement, Problem Solving, Risk Management, Project Management, Root Cause Analysis, Root Cause Problem...

Education
University of Phoenix   2011 — 2014
Bachelors of Science, Business, Project Management, GPA 3.73

Roseann KormanRoseann Korman Jacksonville, Florida Area
HSBC Years October 2003 - March 2009
Job Retired
Industry Banking
Experience
Retired   September 2015 - Present
SunTrust Bank   July 2013 - June 2014
Sunbelt Credit   February 2012 - September 2012
University of Phoenix   May 2009 - August 2011
Bank of America   April 2010 - October 2010
HSBC   October 2003 - March 2009
HSBC-Beneficial/HFC   January 1989 - January 2003

Skills
Recruiting, Leadership, Management, Call Centers, Performance Management, Customer Service, Team Building, Coaching, Customer Satisfaction, Training, Business Development, Team Leadership, Customer Retention, Leadership Development, Insurance, Employee Training, Human Resources, Employee Relations, Cold Calling, Loans

Education
University of Phoenix   2009 — 2011
Associates, Business Management, 3.83 GPA

Brett JenningsBrett Jennings Greater Boston Area
HSBC Years April 2006 - April 2009
Job PHH Mortgage Senior Loan Officer NMLS# 491378
Industry Financial Services
Experience
PHH Corporation   June 2013 - Present
SunTrust Bank   December 2012 - June 2013
CBS Corporation   July 2010 - July 2012
M&T Bank   April 2010 - March 2012
HSBC   April 2006 - April 2009
US Army   August 2001 - March 2006

Skills
Financial Reporting, Strategic Financial..., Mortgage Lending, Retail Banking, Management, Marketing Strategy, Combat Lifesaver, Hazmat training, Weapons & Tactics..., Retirement Planning, Loans, Investments, Mortgage Banking, Credit, Finance, Foreclosures, First Time Home Buyers, Investment Properties, Short Sales, Sellers, Sales, Hazmat Training, Relocation, Real Estate, Single Family Homes, Referrals, Refinance, Real Estate Transactions, REO, Residential Homes, Investors, Condos, FHA, New Home Sales, Listings, Buyer Representation, Residential Mortgages, Customer Service, Buyers, Leadership, Negotiation, VA Loans, Real Estate Financing

Education
University of Phoenix
International business, International Business

Shannon CoxShannon Cox Phoenix, Arizona
HSBC Years 2003 - 2008
Job Account Executive at IO
Industry Information Technology and Services
Experience
IO   April 2014 - Present
Cox Communications   December 2013 - April 2014
PhoenixNap   September 2011 - December 2013
University of Phoenix   November 2008 - July 2011
HSBC   2003 - 2008

Skills
Managed Services, Account Management, Servers, CRM, Cloud Computing, Data Center, Online Advertising, Solution Selling, Salesforce.com, Contract Negotiation, SaaS, Virtualization, New Business Development, Co-location, Telecommunications, Sales Process, Sales, Business Development, Disaster Recovery, Direct Sales, VoIP, MPLS, Strategic Partnerships, Enterprise Software, Networking, Selling, Storage, Professional Services, Unified Communications, Lead Generation, Sales Operations, Security, Cold Calling, Channel Partners, Cisco Technologies, Call Centers, VMware, B2B, Managed Hosting, Business Continuity, Product Management, Network Security, Vendor Management, Integration, Infrastructure, IaaS, Consulting, WAN, Pre-sales, Customer Engagement

Education
University of Phoenix   2008 — 2011
BSM, Sales and Management

Angela GoossenAngela Goossen Tampa, Florida
HSBC Years March 2008 - April 2012
Job Operation leadership | Risk Management | Process Management | Business Continuity | AML | GLBA | Record Retention |Audit
Industry Financial Services
Experience
Capital One   May 2012 - October 2014
HSBC   March 2008 - April 2012

Skills
Credit Cards, Financial Risk, Risk Management, Banking, Financial Services, Credit, Operational Risk, Operational Risk..., Credit Risk, Business Analysis, AML, Relationship Management, Retail Banking, Fraud, Loans, Process Improvement, Talent Management, Succession Planning, Redeployment, Mergers & Acquisitions, Budget Management, Coaching, Performance Management, Rewards Programs, Leadership, Call Centers, Business Process..., Change Management

Education
University of Phoenix   1996 — 1997
Master's Degree, Master of Arts in Organizational Management

University of Phoenix   1994 — 1996
Bachelor's Degree, Bachelor of Science in Business Administration and Management

Victoria PorterVictoria Porter San Diego, California
HSBC Years February 2000 - January 2004
Job Project Manager at SAIC
Industry Defense & Space
Experience
Science Application International Corporation (SAIC)   May 2014 - Present
Raytheon   October 2005 - March 2014
Symitar, a subsidiary of Jack Henry & Associates Inc.   January 2004 - October 2005
HSBC   February 2000 - January 2004

Skills
Earned Value Management, Systems Engineering, DoD, Aerospace, Program Management, Security Clearance, Government Contracting, Configuration Management, Defense, MS Project, Engineering Management, Proposal Writing, Six Sigma, Integration, PMP, Project Planning, Microsoft Project

Education
University of Phoenix   1999 — 2002
Master of Business Administration (MBA), Information Technology Project Management

The University of Kansas   1994 — 1996
Attented, Communication, General

Michelle Rodriguez-VidalMichelle Rodriguez-Vidal Jacksonville, Florida Area
HSBC Years 2003 - 2004
Job Tax Analyst Merrill Lynch Tax Reporting Services
Industry Financial Services
Experience
Bank of America   November 2014 - Present
Internal Revenue Service   October 2012 - December 2014
H&R Block   December 2011 - August 2012
Claude K. Slater DDS   January 2008 - January 2012
Byram Healthcare, Inc   January 2006 - January 2007
Household Finance and Beneficial Finance   January 2003 - January 2006
HSBC   2003 - 2004

Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Budgets, Strategic Planning, Leadership, Management, Team Building, Sales, Training

Education

Bachelor of Science, Business / Administration

Jose M. Colon, MBA, PMPJose M. Colon, MBA, PMP Miami/Fort Lauderdale Area
HSBC Years 2003 - 2005
Job Project Manager at Carnival Cruise Lines
Industry Information Technology and Services
Experience
Carnival Cruise Line   April 2015 - Present
JCPM Consulting, LLC   July 2012 - Present
Four Winds Interactive   December 2013 - April 2015
Royal Caribbean Cruises, Ltd.   May 2013 - December 2013
JM Family Service Center   October 2012 - May 2013
H&R Block   2006 - 2012
Guest-Tek Interactive Entertainment   2005 - 2006
HSBC   2003 - 2005
Intermedia Communications/ Worldcom   1998 - 2002
United States Air Force   1991 - 1998

Skills
Project Management, Six Sigma Green Belt, MS Project, MS Office, Familiar with ITIL and..., Exposure to Cloud,..., SDLC, WYSE, Virtual..., TCP/IP, PPP, HTML, SQL, Internet Protocols, Alcatel Sonet, ATM,..., VLAN, WAN, Fiber Loop..., Telephony, Wireless, Systematic..., Low Voltage Cabling..., Technical Writing, Sharepoint, Clarify,..., MapPoint, Adobe, Apple/Mac, Safari, Social Media, Entrepreneurship, Windows Server, SharePoint, Agile & Waterfall..., ITIL, Training, Microsoft Office, Troubleshooting, Integration, Process Improvement, IP, Software Documentation, Six Sigma, Management, Telecommunications, Cross-functional Team..., Project Planning, Program Management, PMP, Customer Service, Analysis, Leadership, Strategy, Team Building, Budgets, Change Management, Strategic Planning, E-commerce, Business Analysis

Education
University of Phoenix   2003 — 2005
MBA

University of Phoenix   2001 — 2003
BS, E-Commerce

Tina BuenoTina Bueno Las Vegas, Nevada Area
HSBC Years February 1993 - October 2007
Job MGM Resorts International
Industry Hospitality
Experience
MGM Resorts International   June 2014 - Present
MGM Grand   December 2007 - June 2014
HSBC   February 1993 - October 2007

Skills
Hospitality, Hospitality Management, Employee Relations, Budgets, Human Resources, Microsoft Office, Customer Service, Hospitality Industry, Operations Management, Hotels, Process Scheduler, Meeting Planning, Event Management, Food & Beverage, Resorts, Hiring

Education
University of Phoenix   2001 — 2005
Bachelor of Science (B.S.), Business Management

Gracie Spellman BurksGracie Spellman Burks Dallas/Fort Worth Area
HSBC Years 2004 - 2010
Job Assistant VP, OSP Vendor Management at Santander Consumer USA Inc.
Industry Financial Services
Experience
Santander Consumer USA Inc.   July 2015 - Present
Santander Consumer Finance   November 2012 - Present
Santander Consumer USA Inc.   November 2010 - November 2012
HSBC   2004 - 2010
HSBC   2002 - 2006

Skills
Credit Analysis, Risk Management, Credit, Loans, Credit Risk, Portfolio Management, Relationship Management, Credit Cards, Banking, Call Center, Analysis, Finance, Management, Consumer Lending, Outsourcing, Vendor Management, Leadership, Recruiting, Training, Process Improvement, Financial Services, Financial Analysis, Call Centers, Customer Service, Team Building

Education
University of Phoenix-San Diego Campus   2004 — 2005

Wilmington College   1996 — 1997

Cammi VigilCammi Vigil Irving, Texas
HSBC Years March 1997 - June 2007
Job Third Party Servicing Manager at Citi
Industry Banking
Experience
Citi   September 2014 - Present
Grand Praire Nursing Home   January 2010 - Present
Citi   January 2013 - April 2014
Citi   August 2011 - January 2013
Citibank Texas, N.A.   November 2009 - August 2011
.   September 2007 - March 2009
HSBC   March 1997 - June 2007
Household International   October 1995 - March 1997
Household International   August 1994 - September 1995
Household International   August 1993 - July 1994

Skills
Strategy, Financial Services, Relationship Management, Risk Management, CRM, Management, Financial Risk, Cross-functional Team..., Mortgage Banking, Process Improvement, Business Planning, Loans, Underwriting, Business Development, Due Diligence, Leadership, Product Development, Credit, Credit Analysis, Portfolio Management, Analysis, Financial Analysis, Mortgage Lending, Finance, Loan Origination, Credit Risk, Executive Management, Sales, Training, Program Management, Business Strategy, Sales Management, Negotiation, Marketing, Sales Operations, Banking, Contract Negotiation, Budgets

Education
University of Phoenix   1995 — 2000
Dual Degrees/BS Business Management and BS Business Administration

Pomona High, West Covina High, University of Phoenix

Deidre CooleyDeidre Cooley Virginia Beach, Virginia
HSBC Years March 2006 - October 2009
Job Site Manager at Extra Space Storage
Industry Business Supplies and Equipment
Experience
Extra Space Storage   January 2014 - August 2015
Mini Price Self Storage   October 2009 - January 2014
HSBC   March 2006 - October 2009

Skills
Selling, Customer Service, Sales Management, New Business Development, Account Management, Management, Negotiation, Strategic Planning, Team Building, Marketing Strategy, Marketing

Education
University of Phoenix   2011 — 2016
Bachelor’s Degree, Business Administration and Management, General, GPA 3.34

Frank W Coxs High School   2000 — 2003
General Education

Carrie GarzaCarrie Garza Greater Los Angeles Area
HSBC Years January 2007 - April 2011
Job Senior Recruiter at Cingular (Ronni Cooper Medical)
Industry Human Resources
Experience
Cingular (Ronni Cooper Medical)   January 2014 - Present
Cingular Staffing   January 2014 - Present
AppleOne   February 2013 - January 2014
Ronni Cooper Medical   August 2011 - February 2013
HSBC   January 2007 - April 2011

Skills
Interpersonal..., Strategic Negotiations, Positive Team Player, Strong Work Ethic, Adaptability for Coping..., Sales Presentations, An Outgoing and..., Highly Motivated..., Identifying and..., High Level of..., Maintaining..., Career Counseling, Ability to Handle..., Dependable and Reliable, Community Outreach, Non-profit Volunteer, Hospice, Presentations, Highly motivated..., High Level Of..., Interviews, Human Resources, Recruiting, Internet Recruiting, Temporary Placement, Applicant Tracking..., Training, Management, Talent Acquisition, Customer Service, Time Management, Interpersonal..., Employee Relations, Team Building, Resume Writing

Education
University of Phoenix-Southern California Campus   2009 — 2013
Bachelor's of Science, Human Service

Michelle SwansonMichelle Swanson Phoenix, Arizona Area
HSBC Years October 1995 - August 2012
Job Senior Project Manager at PULSE, a Discover Company
Industry Financial Services
Experience
PULSE   May 2015 - Present
Discover Financial Services   August 2012 - Present
HSBC   October 1995 - August 2012
HSBC   January 1995 - January 2000
Hewlett-Packard   July 1987 - August 1993

Skills
Credit Cards, Credit, Process Improvement, Financial Risk, PeopleSoft, Lotus Notes, Operations Management, Financial Analysis, Business Analysis, Change Management, Performance Management, Banking, Forecasting, Microsoft Excel, Due Diligence, Account Reconciliation, Loans, Risk Management, PowerPoint, Project Management, Management, Program Management, Financial Services

Education
University of Phoenix   2013 — 2014
Master of Business Administration (MBA), Marketing

University of Phoenix   2011 — 2013
Master of Management, Organizational Leadership

University of Phoenix   2007 — 2011
Bachelor's of Science, Management

Dan BarborichDan Barborich Greater Atlanta Area
HSBC Years January 2004 - September 2007
Job Consultant at CetoLogic
Industry Financial Services
Experience
CetoLogic   March 2014 - Present
Wells Fargo   March 2013 - March 2014
Hybrid Software   March 2012 - March 2013
Triumph Advisors   April 2011 - March 2012
Wells Fargo   January 2008 - March 2011
HSBC   January 2004 - September 2007
HSBC   January 2004 - June 2006
EVA Images   October 2001 - December 2003
ARMY   September 1998 - June 2001

Skills
Sales, Portfolio Management, New Business Development, Credit, Mortgage Lending, Management, Enterprise Software, Training, Business Development, Finance, Banking, Consumer Lending, Insurance, Mortgage Banking, Integration, Investment Advisory, MIS, Pre-press, Automation, Order Management, Software Solution Sales, WebSphere Portal, Product Lifecycle..., Software Lifecycle..., Application Lifecycle..., Print Management, SaaS, Software, Medical Software Sales, New Account Acquisition, New Account Generation, Increasing ROI, C-Level Sales, C-Level Consulting, C-Level Presentations, Territory Expansion, Salesforce.com, Customer Service, Leadership

Education
University of Phoenix   2007 — 2012
Finance

Ray JacquesRay Jacques Alpharetta, Georgia
HSBC Years June 2003 - November 2007
Job Attorney Programs Manager at GE Capital
Industry Banking
Experience
Synchrony Financial   March 2012 - Present
JP Morgan Chase   September 2009 - September 2011
HSBC   June 2003 - November 2007
Household Credit Services   March 1999 - June 2003
GE Capital, Retailer Finanacial Services   April 1997 - March 1999
Citibank   June 1988 - April 1997

Skills
Call Center, Credit Cards, Credit, Project Management, Auditing, Vendor Management, Accounts Receivable, Credit Risk, Financial Risk, Portfolio Management, Leadership, Risk Management, Relationship Management, Financial Services, Call Centers, Banking, Management, Loans, Mortgage Lending, Coaching, Process Improvement, Executive Management, Operations Management, Sales, Finance, Payments, Program Management, Credit Analysis, Operational Risk, Consumer Lending, Financial Analysis, Loss Mitigation, Operational Risk..., Internal Audit, Commercial Lending, Loan Origination, Loan Servicing, Retail Banking

Education
University of Phoenix   1992 — 1995
BSBA, Business Administration

Randy HoopesRandy Hoopes Pasco, Washington
HSBC Years January 2001 - May 2009
Job Producer at Blue Horizon Insurance & Financial Services
Industry Insurance
Experience
Blue Horizon Insurance & Financial Services   November 2010 - Present
American Family Insurance   June 2014 - February 2015
Gesa Credit Union   February 2010 - August 2010
HSBC   January 2001 - May 2009

Skills
Customer Service, Sales, Management, Phone Etiquette, iPhone, Windows, Typing, Data Entry, Online Data Entry, Cold Calling, Banking, Finance, Life Insurance, Term Life Insurance, Commercial Insurance, Loans, Property & Casualty...

Education
University of Phoenix   2009 — 2010
Business Administration and Management, General

River View   1995 — 1999
Diploma, High School/Secondary Diplomas and Certificates

MARLO THOMPSONMARLO THOMPSON Lake Mary, Florida
HSBC Years October 2008 - October 2010
Job Mortgage Loan Processor at Gladewater National Bank
Industry Financial Services
Experience
Gladewater National Bank   October 2014 - Present
Prospect Mortgage, LLC   January 2014 - August 2014
Mortgage Master, INC   August 2012 - November 2013
Mortgage Master, Inc.   2012 - 2013
Wells Fargo Home Mortgage   November 2010 - August 2012
HSBC   October 2008 - October 2010
Personal and Small Business Banker – HSBC Bank   November 2006 - February 2008
HSBC   August 2003 - November 2006
HSBC   April 2001 - August 2003

Education
University of Phoenix
Bachelor of Science Degree, Business Management

Anthony OlvidoAnthony Olvido Las Vegas, Nevada Area
HSBC Years May 2011 - September 2012
Job Process Accounting Manager at Credit One Bank
Industry Financial Services
Experience
Credit One Bank   April 2015 - Present
RTLawrence Corporation   January 2015 - April 2015
RT Lawrence Corporation   August 2014 - April 2015
Capital One   February 2013 - March 2014
Capital One   September 2012 - February 2013
HSBC   May 2011 - September 2012
AutoZone   December 2010 - May 2011
Unisys   January 2005 - January 2009
Union Bank   November 1988 - January 2005

Skills
Leadership, Process Improvement, Change Management, Analysis, Management, Performance Management, Software Documentation, Customer Service, Quality Assurance, Customer Satisfaction, Microsoft Office, Microsoft Excel, Data Analysis, Banking, Training, Business Analysis, Visio, Operations Management, MS Project, Project Management, Team Leadership, Business Process, Vendor Management, Budgets, Access, Microsoft Word, Business Process..., Troubleshooting, Human Resources, Call Centers, SharePoint, 10 Key, Outlook, Help Desk Support, PeopleSoft, Program Management, Personal Computer..., Credit Card Transaction..., Credit Card Systems, Team Building

Education
University of Phoenix   2000 — 2005
B.S, Business Administration, Management and Operations

Unisys University
Six Sigma Lean, Green Belt

Lisa ChristianLisa Christian Greater San Diego Area
HSBC Years July 1994 - March 2010
Job Customer Service Manager at Affinity Development Group
Industry Consumer Services
Experience
Affinity Development Group   May 2011 - Present
Santander Consumer USA Inc.   March 2010 - March 2011
HSBC   July 1994 - March 2010

Skills
Banking, Loss Mitigation, Loans, Credit, Call Center, Credit Cards, Relationship Management, Credit Analysis, Call Centers, Leadership, Process Improvement, Management, Project Planning, Team Building, CRM, Training, Customer Service, Finance

Education
University of Phoenix

Adrienne CarsonAdrienne Carson Snellville, Georgia
HSBC Years May 2006 - July 2007
Job Support Personnel at United States Postal Service
Industry Government Administration
Experience
United States Postal Service   August 2011 - Present
AT&T   September 2010 - April 2011
Idearc Media   July 2007 - July 2009
HSBC   May 2006 - July 2007
Premier Mortgage Funding   April 2005 - May 2006
E*TRADE Financial Corporation   May 2003 - February 2005

Skills
Leadership, CRM, Management, Negotiation, Advertising, Microsoft Word, Mortgage Lending, Government

Education
University of Phoenix   2013 — 2015
Bachelor's Degree, Criminal Justice with Concentration in Managment, 3.05

University of Phoenix   2013 — 2015
Bachelor's degree, Criminal Justice

EveLyne PullumEveLyne Pullum Greater Chicago Area
HSBC Years March 2001 - February 2007
Job Senior Processor at J.P. Morgan
Industry Financial Services
Experience
J.P. Morgan   April 2012 - Present
Chicago Federation of Labor Workers Assistance Committee   June 2010 - July 2011
Hyatt Hotels Corporation   2008 - 2009
Kohler Co.   2007 - 2008
HSBC   March 2001 - February 2007

Skills
HRIS, Human Resources, Employee Engagement, Banking, PeopleSoft, Performance Management, Onboarding, Recruiting, Employee Relations, Vendor Management, Training, Process Improvement, Microsoft Excel, Customer Service, Management, Outlook, Payroll

Education
University of Phoenix

Johnny GarnerJohnny Garner Greater Chicago Area
HSBC Years January 1997 - Present
Job Communication Analyst at HSBC
Industry Information Technology and Services
Experience
HSBC North America (Household Credit Services)   2005 - Present
HSBC   January 1997 - Present

Education
University of Phoenix   2003 — 2008

Richard Stover, CSV, nCPRichard Stover, CSV, nCP Buffalo/Niagara, New York Area
HSBC Years January 2000 - February 2012
Job Premium Support Manager at NetScout Systems
Industry Computer Networking
Experience
NetScout Systems   June 2013 - Present
NetScout Systems   May 2013 - Present
NetScout Systems   February 2012 - April 2013
HSBC   January 2000 - February 2012
Getronics   September 1998 - January 2000
Catholic Health System   April 1997 - September 1998
Children's Hospital of Buffalo   April 1995 - April 1997

Skills
Network Management..., Network Engineering, Netscout, eHealth, HP Openview, Data Center Architecture, Technical Leadership, Project Engineering, NMS, Packet Analysis, Deep Packet Inspection, NTP, Routers, Switches, LAN/WAN, Team Leadership, QoS, TCP/IP, Virtual Teams, Data Center, LAN-WAN, Network Administration, Security, Cisco IOS, Network Security, Sniffer, Windows Server, Virtualization, Disaster Recovery, Cisco Routers, Enterprise Software, WAN, Firewalls, DNS, Cisco Technologies, EIGRP, VMware, Network Design, MPLS, System Deployment, Servers, OSPF, DHCP, Hardware, Checkpoint, Network Architecture, Routing, IP, VPN, VoIP

Education
Amherst Central High School   1982 — 1985
College Prepratory

University of Phoenix
AA, Electronics Technology

Joan DePalmaJoan DePalma Portland, Oregon Area
HSBC Years January 1993 - Present
Job Manager, Telecommunications at HSBC
Industry Financial Services
Experience
HSBC   January 1993 - Present

Education
University of Phoenix
BS Project Management, Project Managment

Darrell HardenDarrell Harden Tampa/St. Petersburg, Florida Area
HSBC Years May 2012 - Present
Job Risk Analyst
Industry Financial Services
Experience
HSBC   May 2012 - Present
Lyric Realty Group   March 1999 - August 2015
Clayton Holdings/Quantum Servicing   December 2008 - May 2012
The Coca-Cola Company   March 2008 - December 2008
Prime Equity   July 2006 - December 2007
HSBC   May 1998 - March 2006

Skills
Waterfront, Short Sales, Relocation, REO, Foreclosures, Vacation Homes, First Time Home Buyers, Single Family Homes, Realty, Condos, SFR, Townhomes, Resale, New Homes, Listings, Luxury, Buyer Representation, Loss Mitigation, Loans, FHA, Resellers, Finance, Marketing, Investors, Real Property, Mortgage Lending, Refinance, Sellers, Real Estate, Microsoft Excel, Mortgage Banking, Investments, Negotiation, Financial Analysis, Referrals, Banking, Credit, Residential Mortgages, Mortgage Servicing, Customer Service, Selling, Investment Properties, Loan Modifications, Loan Origination, Default, Financial Risk, Underwriting, Real Estate Transactions, Loan Servicing, Sales

Education
University of Phoenix Computer Science2003-2007Indiana University-Purdue University   2003 — 2007

University of Phoenix   2001 — 2004
Business Management, 3.74

Derek WoodsDerek Woods Greater New York City Area
HSBC Years 2010 - 2012
Job Business Analyst at Janus Capital
Industry Financial Services
Experience
Janus Capital Group   June 2015 - Present
Barclays   December 2013 - Present
Derek Woods LLC   August 2006 - Present
Cole Capital   October 2012 - December 2013
Fannie Mae   June 2012 - October 2012
HSBC   2010 - 2012
Fannie Mae   September 2009 - March 2010
T Rowe Price   June 2008 - September 2009
Fannie Mae   2006 - 2008
Capco   2005 - 2006

Skills
Change Management, Fixed Income, Trading, Project Management, Requirements Gathering, Business Analysis, SDLC, Capital Markets, Business Requirements, Risk Management, Portfolio Management, Derivatives, Equities, Financial Services, Financial Markets, Strategy, Securities, Analysis, Management, Valuation, Leadership, Finance, Investments, Market Risk, Banking, Investment Banking, Governance, Vendor Management, Consulting

Education
University of Phoenix   2006 — 2008
BS, Business Management

University of Phoenix   2006 — 2008
MBA, Finance

Nicole ShostakNicole Shostak Portland, Oregon Area
HSBC Years February 1999 - December 2012
Job Disputes Specialist at Capital One
Industry Financial Services
Experience
Capital One   January 2013 - Present
HSBC   February 1999 - December 2012

Skills
Banking, Credit, Risk Management, Customer Service, Finance, Microsoft Excel, Financial Services, Process Improvement, Credit Cards, Loans, Financial Analysis, Credit Risk, Portfolio Management, Mortgage Lending, Credit Analysis

Education
University of Phoenix
Business Administration and Management, General

Alice VankoAlice Vanko Greater Chicago Area
HSBC Years December 2010 - Present
Job Consultant Business Systems at HSBC
Industry Marketing and Advertising
Experience
HSBC   December 2010 - Present
HSBC   July 2005 - May 2009
GES Exposition Services   February 2004 - July 2005
Plexus Creative, Inc.   January 2001 - October 2002
Putman Media   1990 - 2000

Skills
Microsoft Office, Visio, Lotus Notes, PowerPoint, Excel, Adobe Acrobat, Trade Shows, Integrated Marketing, Budgeting, Event Planning, Word, Project Management, Leadership, Customer Communication

Education
DePaul University   2013 — 2015
BS, Business Marketing

Triton College   2007 — 2012
Associates, Business-Marketing

University of Phoenix   2007 — 2009

Rashiemah BaileyRashiemah Bailey United States
HSBC Years 1999 - 2005
Job DE Underwriter at PCM
Industry
Experience
Bank of America   2012 - 2014
Citi   2005 - 2012
HSBC   1999 - 2005

Education
University of Phoenix   2006 — 2008
Bachelor's Degree, Business Management, General

Donny HaynesDonny Haynes Greater Atlanta Area
HSBC Years July 1998 - March 2003
Job Business Development
Industry Insurance
Experience
WellCare Health Plans   August 2014 - Present
PNC   April 2013 - April 2014
JP Morgan Chase   April 2011 - March 2013
Cox Business   April 2008 - November 2009
Lehman Brothers   March 2003 - January 2008
HSBC   July 1998 - March 2003

Skills
Credit, Sales Management, New Business Development, Coaching, Training, Cross Selling, Team Building, Relationship Management, Loan Origination, Credit Analysis, Cold Calling, Customer Service, Loans, Mortgage Banking, Mortgage Lending, Sales Operations

Education
University of Phoenix   2004 — 2006
Business Management

Salmen High School   1992 — 1996

Scheneitha Foster, PHRScheneitha Foster, PHR Norfolk, Virginia Area
HSBC Years 2008 - September 2013
Job Director of Operations at Allegis Global Solutions for HSBC RPO
Industry Banking
Experience
Allegis Global Solutions   May 2015 - Present
Allegis Global Solutions   April 2015 - Present
Allegis Global Solutions   September 2013 - April 2015
HSBC   2008 - September 2013
HSBC   April 2006 - November 2008

Skills
Volume Recruiting, Talent Management, Building Relationships, Screening Resumes, Behavioral Interviewing, Tenacious, Superior Work Ethic, Project Management, Time Management, Timely Decision Making, Recruiting, Vendor Management, Talent Acquisition, Team Leadership, Interviews, Hiring, Onboarding, Applicant Tracking..., Taleo, Screening, Financial Services, PeopleSoft

Education
University of Phoenix   2010 — 2012
Associate's degree, Business Administration and Management, General

Patrice ForemanPatrice Foreman Oklahoma City, Oklahoma Area
HSBC Years September 1996 - October 2007
Job Customer Service Manager at Caliber Home Loans
Industry Professional Training & Coaching
Experience
Caliber Home Loans   February 2015 - Present
APG HomeCare Inc.   September 2014 - February 2015
SSM Health Care   March 2012 - April 2014
Center for Business Solutions   November 2007 - September 2011
HSBC   September 1996 - October 2007

Skills
Performance Management, Training, Coaching, Leadership, Process Improvement, Employee Relations, Call Centers, Customer Service, Staff Development, Employee Training, Quality Assurance, Call Center Development, Team Leadership, Call Center, Team Building, Leadership Development, Software Documentation, Operations Management, Training & Development, Account Management, Mentoring, Instructional Manuals, Procedural Documentation, Microsoft Office, Epic Systems, Hospitals, Curriculum Development, Software Implementation, Change Management, Microsoft Excel, Microsoft Word, Project Management, Project Planning, Research, Mortgage Banking, Cultural Diversity, Loan Servicing, Asset Management, Training Facilitation, Troubleshooting, PowerPoint, Finance, Policy, Strategic Planning

Education
University of Phoenix   2012 — 2015
Master of Arts (MA), Human Resources Management and Services

University of Phoenix   2007 — 2011
Bachelor of Arts (B.A.), Human Resources

Aaron SchlapferAaron Schlapfer Salinas, California Area
HSBC Years November 1995 - Present
Job QA Software Testing Manager at HSBC
Industry Financial Services
Experience
HSBC   November 1995 - Present
HSBC Card Services   November 1995 - December 2005

Education
University of Phoenix   2005 — 2008
BSA, Management

Taylor HoangTaylor Hoang San Diego, California
HSBC Years April 2004 - October 2009
Job Director of Operations at eMoney Advisors
Industry Financial Services
Experience
eMoney Advisor   2014 - Present
Chase   September 2011 - Present
Coterie Travel Sales & Services   September 2009 - August 2011
HSBC   April 2004 - October 2009

Skills
Strategic Financial..., Financial Analysis, Wealth Management, Credit, Insurance, Banking, Portfolio Management, Communication Training, Six Sigma, Learning & Development..., Credit Analysis, Sales Management, Marketing Management, Employee Management, Business Relationship..., Customer Satisfaction, Leadership, Management, Microsoft Office, PowerPoint, Sales

Education
University of Phoenix   2005 — 2007
Bachelor of Science, Business Administration and Management, General

Chrissy RiveraChrissy Rivera Salinas, California Area
HSBC Years October 2007 - Present
Job Consultant at HSBC
Industry Financial Services
Experience
HSBC   October 2007 - Present
HSBC   November 2002 - October 2007
HSBC   January 1997 - November 2002

Education
University of Phoenix
BA, Business Management

Sandra IniguezSandra Iniguez Greater Chicago Area
HSBC Years 1994 - 2009
Job Financial Services Professional
Industry Financial Services
Experience
HSBC   1994 - 2009

Skills
Credit, Banking, Leadership, Management, Mortgage Lending, Financial Services, Project Management, Credit Risk, SDLC, Business Analysis, Consumer Lending, Retail Banking, Relationship Management, AML, Financial Risk, Loans, Operational Risk..., Risk Management, Financial Analysis

Education
University of Phoenix
Bachelor of Science, Business Administration

Michael LuisiMichael Luisi Greater New York City Area
HSBC Years December 2007 - Present
Job HSBC
Industry Financial Services
Experience
HSBC   December 2007 - Present
BNY Mellon   1991 - 2007
Bear Stearns & Company   August 1985 - September 1990

Education
University of Phoenix

Tony BustamanteTony Bustamante Dallas/Fort Worth Area
HSBC Years June 2005 - June 2009
Job Credit Analyst II for Chrysler Capital.
Industry Automotive
Experience
Chrysler Capital   April 2013 - Present
Auto Once Acceptance LLC   May 2012 - April 2013
TouchPay Holdings, LP   April 2009 - 2012
hsbc   June 2005 - June 2009
HSBC Securities   June 2006 - August 2008
HSBC   2006 - 2008
Mercedes Benz Credit   January 2000 - January 2006

Skills
Customer Service, Leadership, Analysis, Credit, Loans, Portfolio Management, Retail, Risk Management, Sales Management, Management, Sales, Training, Finance, Banking

Education
University of Phoenix   2002 — 2005
Bachelors, Bachelor of Science in Business Management

Corey HayesCorey Hayes Houston, Texas Area
HSBC Years February 2003 - December 2010
Job Financial Consultant
Industry Banking
Experience
Capital One   March 2011 - Present
HSBC   February 2003 - December 2010

Skills
Banking, Retail Banking, Credit, Loans, Commercial Banking, Credit Analysis, Credit Risk, Mortgage Lending, Consumer Lending, Portfolio Management, Commercial Lending, Small Business Lending, Financial Analysis, Cash Management, Cross Selling, Wealth Management, Financial Risk, Risk Management, Financial Services, Investments

Education
University of Phoenix-Houston Campus   2010 — 2012
Associate's degree, Banking and Financial Support Services

University of Phoenix-Houston Campus   2007 — 2011
Bachelor of Business Administration (B.B.A.), Banking and Financial Support Services, 100

Natalie MalkaNatalie Malka San Jose, California
HSBC Years February 2006 - January 2007
Job Complaint Coordinator/Regulatory Affairs at Olympus Integrated Technologies America, Inc.
Industry Medical Devices
Experience
Olympus Integrated Technologies America, Inc.   March 2013 - Present
Healthfirst   April 2007 - February 2013
HSBC   February 2006 - January 2007

Skills
Strong Microsoft Office..., Exceptional..., Call center/contact..., Strong administrative..., Ability to multi-task..., Fluent knowledge of..., •Customer Service..., Complaint Investigations

Education
University of Phoenix   2010 — 2012
Associate's degree, Health/Health Care Administration/Medical Records, 3.9

Joanne CarboneriJoanne Carboneri Bellport, New York
HSBC Years December 1989 - October 2008
Job Administrative & Accounting Professional
Industry Consumer Services
Experience
V. Garofalo Carting, Inc.   February 2010 - Present
Capital One   December 2008 - January 2010
HSBC   December 1989 - October 2008

Skills
Microsoft Office, Microsoft Word, Management, Quickbooks, NYS Notary Public, Customer Service, Payroll Processing, Accounts Payable &..., Financial Analysis, Budgets, Credit, Finance, Outlook

Education
University of Phoenix   2006 — 2008
Business/Commerce, General

John Jay High School   1969 — 1973
High School Diploma, Business

Cesar SterlingCesar Sterling Greater San Diego Area
HSBC Years January 2000 - October 2008
Job Owner at Cesar Sterling Farmers Insurance Agency
Industry Financial Services
Experience
Cesar Sterling Farmers Insurance Agency   October 2008 - Present
HSBC   January 2000 - October 2008
A-L Financial   July 1997 - January 2000

Skills
Leadership, Sales, Credit, Profit, Financial Analysis, Insurance, Credit Risk, Loans, Finance, Banking, Management, Marketing, Accounting, New Business Development, Credit Analysis, Customer Service, Portfolio Management, Operations Management

Education
University of Phoenix   2007 — 2008
MBA, Business Administration

University of Phoenix   2001 — 2003
Bachelor, Science in Business Management

Dr. Gilberto Concepcion de Gracia   1989 — 1992
HS

Clarence MillerClarence Miller Indianapolis, Indiana Area
HSBC Years 2001 - 2002
Job Call Center Supervisor at Comcast
Industry Accounting
Experience
Comcast   February 2012 - Present
Avalon Recovery Group LLC   2009 - Present
Bright House Networks   December 2006 - August 2010
New Horizon Credit   2004 - 2006
ADT Fire & Security   2003 - 2004
HSBC   2001 - 2002

Skills
Call Center, Leadership, Business Planning, Business Process, Call Centers, Credit, Customer Retention, Executive Management, Forecasting, Human Resources, Management, Process Improvement, Quality Assurance, Strategy, Team Building, Team Leadership, Telecommunications

Education
University of Phoenix

Irene Leung-AstwoodIrene Leung-Astwood South Pasadena, California
HSBC Years September 2004 - May 2005
Job Freelance Chef at Chef Irene
Industry Real Estate
Experience
Chef Irene   January 2012 - Present
Coldwell Banker   December 2007 - December 2011
Chef Irene   January 2005 - May 2011
HSBC   September 2004 - May 2005
Preferred Bank   1992 - 2004
Preferred Bank   May 1992 - 1995
united national bank   1991 - 1992

Skills
Direct Sales, General Administration, Culinary, Business Management, Real Estate, Short Sales, REO, Negotiation, Residential Homes, Investment Properties, Foreclosures, Relocation, Mortgage Lending, Investors, Sellers, Sales

Education
Le Cordon Bleu   2003 — 2005
Associate, Culinary

University of Phoenix   1992 — 1994
BSBA, Business Management and Administration

La Guardia College   1981 — 1983
Associate, Accounting

Rochelle NostwickRochelle Nostwick Greater Chicago Area
HSBC Years January 2012 - Present
Job HRIS Analyst at HSBC
Industry Human Resources
Experience
HSBC   January 2012 - Present
HSBC   August 2010 - January 2012
HSBC   November 2008 - January 2010
HSBC   2007 - 2008
HSBC   2005 - 2008
HSBC   2004 - 2005

Skills
PeopleSoft, HRIS, Talent Management, Onboarding, Vendor Management, Performance Management, Employee Relations, Applicant Tracking..., Employee Benefits, Talent Acquisition, Process Improvement, Human Resources, Succession Planning, Recruiting, Change Management, Payroll, HR Policies, Employee Engagement, Workforce Planning, Organizational...

Education
University of Phoenix   2007 — 2009
Bachelors of Science, Business Management

Neida RamirezNeida Ramirez Salinas, California Area
HSBC Years
Job Consultant at HSBC
Industry Banking
Experience
HSBC   

Skills
SDLC, Program Management, PMP, PMO, Business Analysis, Software Project...

Education
Universtiy of Phoenix   2002 — 2004

Kim RosenberryKim Rosenberry Greater San Diego Area
HSBC Years January 1999 - April 2002
Job FINANCE DIRECTOR at BMW OF ENCINITAS
Industry Automotive
Experience
BMW OF ENCINITAS   September 2010 - Present
Toyota of Escondido   July 2003 - Present
Toyota of Escondido   July 2003 - August 2010
HSBC   January 1999 - April 2002

Skills
MASTER COMMUNICATOR, FINANCE AND INSURANCE..., CONFLICT RESOLUTION, SALES MANAGEMENT, Fundraising, ANIMALS

Education
University of Phoenix-Southern California Campus   2001 — 2004
BACHELOR DEGREE, MANAGEMENT AND MARKETING

Joshua SilsbyJoshua Silsby Buffalo/Niagara, New York Area
HSBC Years October 1999 - Present
Job Vice President Information Management at HSBC Bank USA
Industry Banking
Experience
HSBC   October 1999 - Present

Education
University of Phoenix   2004 — 2008
BS, Information Technology

Lori TackettLori Tackett Greater San Diego Area
HSBC Years Project ManagerHSBC2005 - 2008
Job Project Manager at HSBC
Industry Financial Services
Experience
HSBC   Project ManagerHSBC2005 - 2008

Education
University of Phoenix   2006 — 2008
MBA, Business Administration

Chris Jasko- KostbadeChris Jasko- Kostbade Greater Chicago Area
HSBC Years 2014 - Present
Job HR Regional Content Lead at HSBC
Industry Human Resources
Experience
HSBC   2014 - Present
HSBC   November 1993 - December 2012

Skills
PeopleSoft, Performance Management, Human Resources, Call Centers, Customer Satisfaction, Contact Centers, Oracle CRM, Vendor Management, Change Management, CRM, Databases, Business Process..., Management, Outsourcing, Process Improvement, Employee Engagement, Business Analysis, Talent Management, Project Management

Education
University of Phoenix   2007 — 2009
Associate of Arts (A.A.), Business Administration and Management, General

Terrell FarleyTerrell Farley Greater Los Angeles Area
HSBC Years September 2008 - April 2011
Job Owner, Kids Come 1st Sports
Industry Nonprofit Organization Management
Experience
Kids Come 1st Sports   January 2007 - Present
HSBC   September 2008 - April 2011

Skills
Event Management, Coaching, Entrepreneurship, Social Media, Social Media Marketing, Marketing Strategy, Start-ups, Leadership Development, Management, Social Networking, Marketing Communications, Sponsorship, Strategy, Investments

Education
University of Phoenix
Business, Management, Marketing, and Related Support Services

Laura GasikLaura Gasik Greater Chicago Area
HSBC Years December 2006 - Present
Job AVP, Compliance Manager at HSBC
Industry Financial Services
Experience
HSBC   December 2006 - Present
HSBC   1997 - 2009
Household Finance   1997 - 2009
HFC   1997 - 2009
HSBC   February 2004 - November 2006

Skills
AML, Auditing, Banking, Consumer Lending, Credit, Credit Risk, Finance, Financial Risk, Financial Services, Internal Audit, Internal Controls, Management, Mortgage Lending, Operational Risk, Policy, Risk Management, Team Management

Education
University of Phoenix   2003 — 2006
Master's, Accounting

Brenda Cannon-RubinBrenda Cannon-Rubin Surprise, Arizona
HSBC Years March 2003 - August 2004
Job Administrative Assistant actively looking for employment in Human Services field.
Industry Banking
Experience
California Bank & Trust   February 2005 - October 2010
HSBC   March 2003 - August 2004

Skills
Microsoft Office

Education
University of Phoenix   2012 — 2015
Bachelor of Science (B.S.), Human Services Management, 3.60 GPA

University of Phoenix   2012 — 2015
Bachelor of Science (BS), Human Services Management

Patrick BashorePatrick Bashore Greater San Diego Area
HSBC Years November 2005 - November 2007
Job Marketing & Advertising Consultant
Industry Higher Education
Experience
Modern Postcard   June 2011 - Present
University of Phoenix   June 2008 - August 2011
HSBC   November 2005 - November 2007

Education
University of Phoenix   2008 — 2011
Bachelor of Science, Business Management

Jared DeVroomJared DeVroom Greater Salt Lake City Area
HSBC Years 2000 - 2009
Job Financial Center Manager at Zions Bank
Industry Banking
Experience
Zions Bank   October 2014 - Present
US Bank   January 2010 - May 2014
US Bank   January 2010 - July 2011
HSBC   2000 - 2009

Skills
Leadership, Analysis, Sales, Refinance, Data Analysis, Program Management, Banking, Mortgage Lending, Loans, Direct Sales, Credit, Consumer Lending, Small Business Lending, Relationship Management

Education
University of Phoenix   2013 — 2015
Master of Business Administration (MBA)

University of Phoenix   2010 — 2013
BS HRM, Human Resource Mangement, 3.7

West Jordan High
High School Diploma, General Studies

Brandie BanksBrandie Banks Tampa/St. Petersburg, Florida Area
HSBC Years August 2000 - February 2011
Job Enterprise Project Manager at PSCU
Industry Computer Software
Experience
PSCU   February 2015 - Present
Tribridge   January 2014 - October 2014
eMason, Inc.   February 2011 - January 2014
eMason, inc.   February 2011 - January 2014
HSBC   August 2000 - February 2011

Skills
Project Management, Strategic Planning, Corporate Communications, Business Development, Vendor Management, Release Management, Agile Methodologies, Business Process..., SDLC, Cross-functional Team..., Program Management, Business Analysis, Quality Assurance, Software Documentation, Business Process, Management, Leadership, Testing, User Acceptance Testing, Process Improvement, Software Project..., Requirements Gathering, MS Project, Analysis, Project Delivery, ERP, Banking, Agile Project Management, Requirements Analysis

Education
University of Phoenix   2006 — 2009
Bachelor of Science (B.S.), Business Management, 3.56

Rich BoyerRich Boyer Greater New York City Area
HSBC Years March 1986 - April 2011
Job Manager, Middleware Engineering and Operations at Horizon Blue Cross Blue Shield of New Jersey
Industry Financial Services
Experience
Horizon Blue Cross Blue Shield of New Jersey   September 2011 - Present
HSBC   March 1986 - April 2011

Education
Univeristy of Phoenix   2009 — 2012
Master of Business Administration (MBA), Computer/Information Technology Administration and Management

University of Phoenix   2007 — 2009
Bachelor's degree, Management Information Systems, General