HSBC Company

Industry: Financial services company


HSBC Bank plc is one of the largest banking and financial services organisations in the world. HSBC's international network comprises around 7,500 offices in over 80 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa. Customer service: 810 44 1226 261010Headquarters: London, United KingdomParent organization: HSBCCEO: James Emmett (Jan 1, 2019–)Number of employees: 85,000 (including its subsidiaries)Subsidiaries: HSBC Bank, First Direct, M&S Bank, HSBC Trinkaus, Vaultex UK Ltd.


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16,776 employees in database.
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HSBC List of Employees: 1992-2019
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HSBC Employees

Amy Harth, MHAmy Harth, MH Greater Chicago Area
HSBC Years July 2007 - August 2007
Job Academic Catalog Coordinator at DeVry University
Industry Higher Education

DeVry University   March 2009 - Present
DeVry University   March 2010 - May 2010
Sims Metal Management Limited   July 2008 - December 2008
American Association of School Librarians   January 2008 - February 2008
HSBC   July 2007 - August 2007

Higher Education, Adult Education, Research, Staff Development, Student Affairs, Distance Learning, Leadership Development, Teaching, E-Learning, Curriculum Development, Curriculum Design, Critical Thinking, Instructional Design, Program Implementation, Student Recruiting, Academia, Student Financial Aid, Academic Administration, Strategic Leadership, Writing, Career Counseling, Academic Advising, Enrollment Management, Resume Writing, Student Engagement, Retaining Customers, Faculty Development, Higher Education...

The Union Institute and University   2012 — 2019
Doctor of Philosophy (Ph.D.), Interdisciplinary Studies

Tiffin University   2008 — 2009
Masters, Humanities (African History, History of Science, Mystery Literature)

University of Illinois at Chicago   2004 — 2007
Bachelor's, History (Africa & History of Science)

Rahul KachruRahul Kachru Greater Los Angeles Area
HSBC Years August 1995 - August 2006
Job Chief Executive Officer at South Jersey Federal Credit Union
Industry Banking

South Jersey Federal Credit Union   January 2015 - Present
Long Beach City Employees FCU   April 2012 - January 2015
WestStar Credit Union   September 2009 - April 2012
HSBC   August 1995 - August 2006

Operations Management, Sales Management, Risk Management, Collections, Organizational...

The University of Texas at Austin   1989 — 1994
Bachelor's degree, Economics / Statistics

Jeanine GrahamJeanine Graham Maywood, Illinois
HSBC Years May 2006 - May 2009
Job Customer Service at Waste Management
Industry Environmental Services

Waste Management   June 2011 - December 2013
Target   July 2010 - November 2011
Self - Employed   July 2009 - July 2010
HSBC   May 2006 - May 2009
HSBC   October 2002 - May 2006
HSBC   February 1998 - October 2002

Customer Service, Customer Satisfaction, Customer Retention, Call Centers, Data Entry, Microsoft Excel, Microsoft Office, Outlook, Process Improvement, Team Building, Microsoft Word, Operations Management, Invoicing, Training, Account Management

Triton College   2012 — 2015
Associate's degree, Business Administration and Management, General

Ziliang(Richard) WenZiliang(Richard) Wen Toronto, Canada Area
HSBC Years January 2015 - Present
Job Motivated Callenger and Financial Service Professional
Industry Financial Services
HSBC   January 2015 - Present
Durham Chinese Canadian Culture Centre   September 2014 - November 2014
Canada National TV   March 2014 - May 2014
TIP Ambassador Programs   September 2013 - January 2014
Trent International Program Orientation Campe   August 2013 - September 2013
Trent University Chinese Student Association   September 2012 - April 2013
Sapporo Japanese Restaurant   August 2011 - August 2012

Public Speaking, Time Management, Marketing, Customer Service, Research, Teamwork, PowerPoint, Critical Thinking, Microsoft Office, Microsoft Excel, Microsoft Word, Social Media, English, Social Networking, Facebook, Administrative Work, Sales, Event Planning, Mandarin, Cantonese, Complaint Management, People Skills, Telephone Skills, Self-starter, Multi Tasking, Social Media Marketing, Leadership, Management, Team Leadership, Communication, Problem Solving, Team Building, Event Management, Strategic Planning, Nonprofits, Marketing Strategy, Fundraising, Financial Analysis

Canadian Securities Institute   2014 — 2014
Canadian Securities Course

Canadian Securities Institute   2014 — 2014
Conduct and Practice Handbook Course

Trent University   2009 — 2014
Bachelor of Business Administration (BBA)

Helen (Torsella) Clark, Esq.Helen (Torsella) Clark, Esq. Baltimore, Maryland Area
HSBC Years March 2005 - August 2009
Job Attorney at Venable LLP
Industry Law Practice
Venable LLP   September 2013 - Present
Wells Fargo   August 2013 - September 2013
Special Counsel   January 2012 - August 2013
Blibaum & Associates, P.A.   January 2011 - August 2011
United States Mint   August 2010 - October 2010
Social Security Administration   September 2009 - May 2010
Maryland General Assembly   January 2010 - April 2010
HSBC   March 2005 - August 2009
MBNA (now Bank of America)   November 2004 - March 2005
AvCard, A Divisionof Kropp Holdings, Inc, (now World Fuel Services Corporation)   June 2002 - November 2004

Legal Research, Legal Writing, Westlaw, Litigation Support, Mediation, Document Review, Research, International Relations, Microsoft Office, Editing, PowerPoint, Negotiation, Customer Service, Litigation, Legal Issues, Courts, Intellectual Property, Personal Injury, Family Law, Motions, Pleadings

University of Baltimore School of Law   2007 — 2011
Doctor of Law (JD)

University of Baltimore   2006 — 2009
Master of Business Administration (MBA)

Towson University   1998 — 2002
Bachelor of Science (B.S.), Political Science

Perry Hall High School   1994 — 1998

Edith JenkinsEdith Jenkins Ellicott City, Maryland
HSBC Years 2013 - Present
Job CRA Mortgage Consultant, HSBC
Industry Banking
Wells Fargo Home Mortgage   Mortgage ConsultantHSBC2013 - Present
HSBC   2013 - Present

Towson University

Zi YeZi Ye San Antonio, Texas
HSBC Years March 2010 - April 2010
Job Research Assistant at The University of Texas at San Antonio
The University of Texas at San Antonio   June 2013 - Present
The University of Texas at San Antonio   August 2012 - May 2013
Essence Futures Limited   June 2010 - May 2012
HSBC   March 2010 - April 2010
Agricultural Bank of China   June 2009 - September 2009

Research, Statistics, PowerPoint, Microsoft Office, Microsoft Excel, Teamwork, Data Analysis, SAS, R, Microsoft Word, Statistical Modeling

The University of Texas at San Antonio   2012 — 2014
Master's degree, Applied Statistics

Shanghai University of Finance and Economics   2006 — 2010
Bachelor's degree, Econometrics

University of Southampton   2008 — 2009

Michael TrevinoMichael Trevino Dallas/Fort Worth Area
HSBC Years July 2008 - May 2009
Job Assistant VP, External Communications at BNSF Railway
Industry Transportation/Trucking/Railroad
BNSF Railway   February 2014 - Present
American Airlines   July 2012 - January 2014
United Airlines   July 2009 - June 2012
HSBC   July 2008 - May 2009
HSBC   July 2007 - July 2008
Allstate   2000 - 2007
USAA   1992 - 2000

Mergers, Financial Reporting, Grassroots Organizing, Crisis Communications, Strategic Communications, Internal Communications, Media Relations, Corporate Communications, Public Relations, Communication Training, Crisis Management, Press Releases, Marketing Communications, Communications Planning, Strategic Planning, Social Media, Integrated Marketing, Investor Relations, Public Speaking, Mergers, Public Affairs, Reputation Management, Strategy

The University of Texas at San Antonio
Bachelor's Degree

University of Illinois at Chicago
Master of Business Administration (M.B.A.)

Qinghua(Phoebe) He, CMA candidateQinghua(Phoebe) He, CMA candidate Phoenix, Arizona Area
HSBC Years July 2011 - August 2011
Job Treasury Analyst at Swift Transportation
Industry Financial Services
Swift Transportation   June 2014 - Present
Excheam LLC ( used textbook trading website)   2013 - February 2014
Thunderbird School of Global Management   May 2013 - August 2013
Sinopharm   October 2011 - July 2012
HSBC   July 2011 - August 2011
Zhixiang Textile Company Ltd.   January 2011 - March 2011

Quantitative Analytics, Analytical Background, Financial Modeling, Financial Reporting, Ratio Analysis, Cross Cultural..., Positive Team Player, SPSS, Eviews, Microsoft Applications, Cantonese, Mandarin, English, Data Analysis, Analysis, Finance, Ratios, Valuation, Entrepreneurship, Economics

Thunderbird School of Global Management   2012 — 2014
Master of Science (MS), Global Finance, 3.89/4.0

Wuhan University   2007 — 2011
Bachelor of Science (BS), Economics(Finance), 3.63/4.0

Xue BaiXue Bai Houston, Texas
HSBC Years June 2011 - August 2011
Job General Accountant at Highland USA
Industry Accounting
Shengli oilfield Highland Petroleum Equipment Co.,Ltd   September 2012 - Present
LaunchHouse   January 2012 - May 2012
Weatherhead School of Management at Case Western Reserve University   January 2012 - April 2012
HSBC   June 2011 - August 2011

Account Reconciliation, Bookkeeping, Data Entry, General Ledger, Financial Statements, QuickBooks, Peachtree, Income Tax, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Invoicing, Access

Case Western Reserve University - Weatherhead School of Management   2010 — 2012
Master's Degree, Accounting, 3.8

Tianjin University of Finance and Economics   2006 — 2010
Bachelor's Degree, Certified Public Accountant, 3.8

TJ BonannoTJ Bonanno Virginia Beach, Virginia
HSBC Years 2007 - 2009
Job Instructor at Wave Riding Vehicles Surf Camp. Private surf lessons available after 1pm.
Industry Consumer Services
The Yacht Club at Marina Shores   2013 - 2014
O'Neill   2012 - 2013
Nixon   2012 - 2013
Stance Socks   2012 - 2013
DRAGON ALLIANCE   2009 - 2013
Reef   2009 - 2012
HSBC   2007 - 2009
The Jewish Mother   2004 - 2007

Sales, Merchandising, Retail, Marketing Strategy, Fashion, Apparel, Footwear, Brand Development, Social Media Marketing, Marketing, Action Sports, Brand Management, Sales Management, Advertising, Customer Service, Social Media, Event Management, Wedding Planning, Event Planning, Weddings, Corporate Events, Event Sales, Wedding Coordinating

Tidewater Community College

Eric WallsEric Walls Utica, New York Area
HSBC Years September 2004 - May 2007
Job Its your money, why pay someone else first.
Industry Banking
Citizens Bank   March 2011 - Present
Territory   May 2007 - March 2011
AT&T Mobility   June 2009 - January 2011
HSBC   September 2004 - May 2007
Citi   February 2002 - September 2004

Sales, Marketing Strategy, Networking, Finance, Mortgage Lending, Mortgage Banking, Economics, Strategic Consulting, Strategic Planning, Problem Solving, Financial Analysis, Team Leadership, Team Building, New Business Development, Cold Calling, Customer Service, Banking, Coaching, Loans, Marketing, Time Management, Credit, Lead Generation, Small Business Lending, Cross Selling, Retail Banking, Business Development, Loan Origination, Lines Of Credit, Cash Management, Branch Management, Financial Services, Branch Banking, Deposits, Credit Risk, Consumer Lending, Risk Management, Relationship Management, Credit Analysis, Residential Mortgages, Credit Cards, Refinance, Merchant Services, FHA, Financial Risk, Direct Sales, Sales Presentations, VA loans, Account Management, Customer Retention

State University of New York Oneonta   2014 — 2016
Bachelor of Business management, Economics with concentration in finance

Mohawk Valley Community College-Utica Branch   2010 — 2013
Business, Marketing

Tompkins Cortland Community College   2000 — 2001
Accounting and Business/Management

Luis Martinez-SotoLuis Martinez-Soto Houston, Texas Area
HSBC Years 2006 - 2007
Job Director of Volunteer Development
Industry Management Consulting
Lakewood   2007 - Present
HSBC   2006 - 2007
HSBC   January 2003 - January 2006
RMH Teleservices   2001 - 2003
Calling Solutions   1999 - 2001
Ticketmaster   1998 - 1999

Leadership Development, Public Speaking, Event Planning, Strategic Planning, Team Leadership, Customer Service, Social Media Marketing, Coaching, Project Management, Microsoft Office, Leadership, Process Improvement, Recruiting, Start-ups, Sales, Business Development, Nonprofits, Training, Team Building, Community Outreach, Volunteer Management, Organizational..., Public Relations, Management, Budgets, Project Planning, Call Centers, Teaching, Program Management, Staff Development, Marketing Strategy, Spanish, Program Development, Strategy, Marketing Communications, Microsoft Word, PowerPoint, Microsoft Excel, Employee Relations, Operations Management, Sales Management, Business Strategy, Supervisory Skills, Marketing

The University of Texas at El Paso


Lester Tee Jay Hooks Jr.Lester Tee Jay Hooks Jr. Virginia Beach, Virginia
HSBC Years March 2004 - December 2007
Job Realtor at Keller Williams Realty, Inc.
Industry Real Estate
Keller Williams Realty, Inc.   September 2015 - Present
Executives in Real Estate LLC   October 2013 - September 2015
ValueOptions, Inc.®   August 2008 - June 2014
HSBC   March 2004 - December 2007
U.S Army   2001 - 2004

Negotiation, Accounting, Training, Employee Training, Data Entry, Microsoft Excel, Real Estate, Financial Services, Access, Microsoft Office, Project Management, Strategic Planning, PowerPoint, Leadership, Healthcare, Outlook, Team Building, Public Speaking, Medicare, Team Leadership, Financial Analysis, Health Insurance, Photography, Process Improvement, Managed Care, Business Analysis, Microsoft Word, Analysis, Management, Customer Service, Residential Homes, Marketing, Sellers, Marketing Strategy, Social Media, Market Research, Finance, Contract Negotiation, Investment Properties, Time Management, Insurance, First Time Home Buyers, Budgets, Buyers

Liberty University   2013 — 2016
Bachelor of Business Administration (BBA), Marketing

Alpha College of Real Estate   2012 — 2012
Certificate, Principles of Real Estate

Tidewater Community College   2010 — 2012
Associate of Arts and Sciences (AAS), Management

Carlos PayanCarlos Payan El Paso, Texas
HSBC Years October 2004 - February 2009
Industry Financial Services
It's Time - Credit Repair   January 2010 - Present
HSBC   October 2004 - February 2009

Credit, Banking, Credit Risk, Mortgage Lending, Financial Analysis, Portfolio Management, Loans, Credit Analysis, Finance

The University of Texas at El Paso
Bachelor of Business Administration (B.B.A.)

Alison Garfield, CAMSAlison Garfield, CAMS Greater Denver Area
HSBC Years 2014 - 2015
Job ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Industry Banking
HSBC   2014 - 2015
United Kingdom Ministry of Defence   2011 - 2014
United States Department of Defense   2010 - 2011
United States Department of Defense   2007 - 2010
United States Department of Defense   2006 - 2007
U.S. Senate Committee on Appropriations   2005 - 2006
United States Department of Defense   2004 - 2006

The University of Texas at Austin - The LBJ School of Public Affairs   2002 — 2004
Master's degree

Barnard College, Columbia University   1994 — 1998
Bachelor of Arts (B.A.)

Jennifer BilbreyJennifer Bilbrey Franklin Park, Illinois
HSBC Years August 1993 - Present
Job Senior operations of quality assurance for HSBC
Industry Financial Services
HSBC   August 1993 - Present
HSBC   June 2012 - January 2015

Risk Management, Microsoft Excel, Business Analysis, Banking, Leadership, Finance, Quality Assurance, Customer Service, Credit, Analytics, Microsoft Office, Process Improvement, Management, Analysis, Financial Services, Strategy, Auditing, Internal Audit

Triton College   1993 — 1995
English Language and Literature/Letters

East Leyden   1989 — 1993
DIploma, English Language and Literature/Letters

Ting MilletteTing Millette San Francisco Bay Area
HSBC Years January 2009 - January 2010
Job VP, Digital Sales and Marketing,Wells Fargo
Industry Financial Services
Wells Fargo   January 2014 - Present
Sage Consulting   January 2013 - January 2014
AAA Life Insurance Company   January 2012 - January 2013
Banco Santander   January 2010 - January 2012
HSBC   January 2009 - January 2010
Wells Fargo   January 2007 - January 2009
McGraw Hill Financial   January 2003 - January 2007

Analytics, SAS, Statistics, Direct Marketing, Segmentation, Strategy, Competitive Analysis, Cross-functional Team..., Market Research, Analysis, Forecasting, Financial Modeling, Data Mining, Predictive Modeling, Marketing, Strategic Planning, Training, Multi-channel Marketing, Team Building, Econometrics, Time Series Analysis

The University of Texas at Austin   2000 — 2002
Master's degree, Statistics

Jennifer TeeterJennifer Teeter Dallas, Texas
HSBC Years August 2003 - April 2005
Job Student at The University of Texas at Dallas / Insurance Professional
Industry Insurance
State Farm   June 2014 - Present
Bank of America   May 2012 - June 2014
AAA Texas   September 2007 - January 2012
Countrywide   January 2007 - September 2007
AAA Texas   June 2005 - January 2007
HSBC   August 2003 - April 2005

Property & Casualty..., General Insurance, Customer Satisfaction, Insurance, Customer Retention, Casualty, Financial Services, Underwriting, New Business Development, Umbrella Insurance, Sales, Call Center, Outside Sales, Negotiation, Call Centers, Team Building, Customer Service, Casualty Insurance, Microsoft Office, Account Management, Presentation Skills, Team Leadership, Internal Audit

The University of Texas at Dallas   2013 — 2016
Bachelor of Science (B.S.) Expected Graduation May 2016, Accounting

Neal CavanaughNeal Cavanaugh Lancaster, Pennsylvania Area
HSBC Years May 2005 - October 2007
Job at
Industry Restaurants
SWF Industrial Inc.   February 2015 - Present
Shanks tavern   February 2014 - February 2015
McCleary's Public House   May 2010 - May 2014
McCleary's Public House   May 2010 - May 2014
John J. Jeffries   May 2008 - May 2010
Allied Capital   October 2007 - April 2008
HSBC   May 2005 - October 2007
New Logic Mortgage   March 2003 - January 2005
Amerix Corp   August 2001 - January 2003

Restaurants, Customer Service, Word, PowerPoint, Restaurant Management, Loans, Sales, Marketing

Thiel College
Bachelor's degree, History

Abaid Chaudhry, MBAAbaid Chaudhry, MBA Owings Mills, Maryland
HSBC Years January 2004 - January 2009
Job Analyst
Industry Financial Services
M&T Bank   April 2013 - Present
Morgan Stanley Wealth Management   November 2012 - March 2013
University of Baltimore   January 2010 - May 2012
HSBC   January 2004 - January 2009

Credit, Banking, Financial Analysis, Loans, Finance, Relationship Management, Credit Analysis, Customer Service, PeopleSoft, Risk Management, Insurance, Strategic Financial..., Leadership, Analysis, Microsoft Excel, Portfolio Management, Financial Statement..., Access, Lotus Notes, Sales, Data Analysis, Economics

Merrick School of Business at the University of Baltimore   2009 — 2012
Master, Business Administration; Business Finance

Towson University   2002 — 2004
Bachelor of Science, Business Administration; Marketing

Paul DiehmPaul Diehm Greater Philadelphia Area
HSBC Years January 2012 - March 2012
Job AML Investigator I at Capital One
Industry Banking
Capital One   March 2014 - Present
Capital One   October 2012 - March 2014
HSBC   January 2012 - March 2012
JPMorgan Chase   January 2007 - July 2011
Susquehanna Bank   August 2005 - December 2006
Valley National Bank   February 2002 - May 2005
Valley National Bank   October 1998 - January 2000

Banking, Loans, Financial Analysis, Commercial Banking, Bank Secrecy Act, Retail Banking, Credit Analysis, Coaching, Microsoft Office, Sports, AML, Customer Service, Accounting, Mortgage Lending, Payments, Anti-Money Laundering, Microsoft Excel, People Management, Process Improvement, Process Management, Communication

Thomas Edison State College   2005 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.1

Grichka FRACHISSEGrichka FRACHISSE Santa Monica, California
HSBC Years January 2012 - July 2012
Job CEO chez Company Pasta Corp
Industry International Trade and Development
Company Pasta Corp   April 2015 - Present
Nexinc Intl.   January 2014 - January 2015
Metro Inc.   January 2014 - July 2014
HSBC   January 2012 - July 2012
LCF Edmond de Rothschild (C.I.)   July 2011 - December 2011
Loom&co (anciennement Mathemapartners)   June 2010 - August 2010

Management, Project Management, Finance, Equity Derivatives, Teamwork, International Business, Sales, Négoce international, Travail d'équipe, Gestion de projet, Vente

Université Laval   2012 — 2013
Master of Business Administration (MBA), International business management, GPA 3,87

Ecole supérieure de Commerce de Toulouse / ESC Toulouse   2009 — 2013
Master II, Financial Markets (Minor: Entrepreneurship)

Classe préparatoire La Bruyère   2007 — 2009

Lori TofaniLori Tofani Toledo, Ohio Area
HSBC Years June 2003 - April 2009
Job Branch Manager Financial Services
Industry Banking
Huron Valley Financial   2015 - Present
Huntington National Bank   May 2009 - 2013
Financial Foundation Group   July 2011 - October 2012
HSBC   June 2003 - April 2009

Credit, Loans, Branch Management, Banking, Consumer Lending, Retail Banking, Mortgage Banking, Underwriting, Credit Analysis, Cross Selling, Credit Risk, Portfolio Management, Insurance, FHA, Small Business Lending, Relationship Management, Financial Services, Mortgage Lending, Investments, Wealth Management, Loss Mitigation, Branch Banking, Retirement Planning, Operational Risk, Building Relationships, Change Management, Performance Management, Coaching, Management, Customer Service, AML, Home Equity Lines of..., Core Banking, Deposits, Lines Of Credit, Risk Management, Financial Risk, Financial Analysis, Cash Management, Talent Management, Talent Acquisition, Employee Training, Finance, Onboarding, Employee Relations, Strategic Planning, Recruiting, Team Building, Employee Engagement, P

Notre Dame Academy

Thomas Edison State College
Social work Psychology non profit

University of Toledo
Bachelor of Business Administration (B.B.A.)

Jieyang(Jay) ZangJieyang(Jay) Zang Greater Boston Area
HSBC Years October 2009 - December 2009
Job Customer Data Analyst at EYC
Industry Market Research
Symphony EYC   October 2012 - Present
Citibank   March 2010 - June 2010
HSBC   October 2009 - December 2009

SAS, Data Analysis, Data Mining, Microsoft Excel, VBA, R, SPSS, SQL, SAS Certified Base..., Databases, Statistics, Matlab, Access, Microsoft Word, C++, Eviews, Economics

The University of Connecticut   2010 — 2012
Master, Statistics

Tongji University   2006 — 2010
BS, Mathematics

Kara HagstonKara Hagston Dallas/Fort Worth Area
HSBC Years August 2001 - April 2009
Job Independent Business Owner and Consultant
Industry Cosmetics
Mary Kay Cosmetics   July 2009 - Present
St. Martin of Tours Catholic   June 2010 - October 2011
HSBC   August 2001 - April 2009
HSBC   August 2000 - August 2001
HSBC   September 1990 - August 2000

Leadership Development, Talent Acquisition, Market Planning, Sales Performance, Team Building, Sales Management, Insurance, Sales, Coaching, Loans, Leadership, Credit, Direct Sales, Customer Service, Banking, Account Management, Training, Cold Calling, Mortgage Lending, Customer Satisfaction, Human Resources, Recruiting, Strategic Planning, Performance Management, Marketing, Management, Time Management, Executive Management, Consulting, Finance, Employee Training, Business Development, Call Centers, New Business Development, Selling, Retail, CRM, Budgets, Social Networking, Team Leadership

University of Dallas   2010 — 2013

Texas A&M   1993 — 1997
BS, Business Administration, A

The University of Texas at El Paso   1991 — 1993
Bachelor of Science (B.S.), Business Administration

David K. ChoDavid K. Cho Orange County, California Area
HSBC Years March 2011 - February 2013
Industry Banking
Wells Fargo   July 2013 - Present
HSBC   March 2011 - February 2013
JPMorgan Chase   August 2008 - February 2011
Citi   April 2007 - August 2008
Chemfocus LLC   August 2002 - August 2006
Enron   April 2001 - December 2001
Chematch / Chemconnect   April 2000 - April 2001
Samsung   May 1996 - April 2000
Halliburton / Landmark Graphics   June 1995 - May 1996
Wells Fargo Bank, N.A.   January 1987 - May 1994

Commercial Banking, Credit, Banking, Treasury Management, Portfolio Management, Trading, Trade Finance, Derivatives, Finance, FX Options, Relationship Management, Loans, Credit Analysis, Commodity, Credit Risk, Mergers & Acquisitions, Financial Risk, Commercial Lending, Management, Business Development

Thunderbird School of Global Management   1994 — 1996

Escuela Campo Alegre de Caracas

Fork Union Military Academy

Massanutten Military Academy

Eugene RetEugene Ret Greater New York City Area
HSBC Years July 2012 - Present
Job Senior Privacy Officer Regulatory Compliance
Industry Banking
HSBC   July 2012 - Present
Financial Services Consultants   August 2004 - January 2012
Resources Global Professionals   August 2004 - October 2011
JP Morgan Chase   January 1974 - May 2004

Compliance, Risk, Internal Controls, Policy, Privacy, AML, Compliance Management, Risk Management, Operational Risk..., Due Diligence, Capital Markets, Management Consulting, Corporate Governance, Process Improvement, Business Process..., Change Management, Banking, Risk Assessment, Operational Risk, Securities, Compliance Audits, Internal Audit, Operations Management, OFAC, Bank Secrecy Act, Treasury Services, Dodd Frank Testing, SARBOX, Regulatory Requirements, Bank Holding Company..., Financial Risk, Financial Analysis, Financial Services, Insurance, Enterprise Risk..., Finance, Sarbanes-Oxley, Retail Banking, Treasury Management, Accounting, Privacy Law, Quality Auditing, Sarbanes-Oxley Act, Information Security...

Thomas Edison State College   1986 — 1990
BBS, Business Administration

Wharton School of Business   1985 — 1986
Certificate, Strategic Thinking & Management

Rosa MoranRosa Moran Virginia Beach, Virginia
HSBC Years 2009 - 2011
Job Bilingual Process Manager/Auditor
Industry Financial Services
Capital One   August 2011 - May 2014
Broken Strings Raquet Services   December 2008 - December 2013
HSBC   2009 - 2011
HSBC   2003 - 2009
Household International   1999 - 2002
Transworld Financial Group   1996 - 1999

Nutrition Education, Sustainability, Holistic Health, Bilingual-English/Spanis..., Nutritional Counseling, Herbal Remedies, Holistic Education, Spanish, Sustainability..., Organic Gardening, Vegetable Gardening, Urban Gardening, Garden Design, Sustainable Gardening, Community Gardens, Container Gardens, Recycling, Reuse, Holistic Life Coaching, Financial Analysis, Financial Reporting, Bookkeeping, Accounting, Account Reconciliation, Auditing, Internal Controls, Risk Management, Risk Assessment, Risk Analysis, Policies & Procedures..., Policies & Procedures, Quality Assurance, Quality Auditing, Quality Control, Quality Management, Bilingual Communications, Spanish Translation, English to Spanish, Customer Service, Collections, Managing Processes, Process Management, Process Improvement, Business Process..., Banking, Leadership

Heart Of Herbs   2014 — 2014
Certified Master Herbalist, Herbalism/Herbalist

Tidewater Community College   1995 — 1997
Associate's Degree, Business Administration, 3.89

Seamus McMahonSeamus McMahon New York, New York
HSBC Years 2004 - 2006
Job President at McMahon Advisory
Industry Financial Services
Rosemark Capital   September 2013 - April 2015
Capgemini Consulting   July 2012 - September 2013
Alvarez & Marsal   March 2011 - June 2012
Booz Allen Hamilton   October 2006 - May 2010
Booz & Company   2006 - 2009
HSBC   2004 - 2006
TD Bank USA   August 2001 - April 2004
First Manhattan Consulting Group   1995 - 1999

Mergers, Cost Reduction, Marketing Strategy, Corporate Development, Business Transformation, Private Equity, M&A experience, Management Consulting, Bank regulation, Mergers & Acquisitions, Analytics, Strategy, Early-stage Startups, Banking Law, Angel Investing, Retail Banking, Organizational Design, Entrepreneurship, Strategic Consulting, Acquisition Integration, Market Entry, Leadership, Business Process..., Restructuring, Executive Management, Due Diligence, Communication Skills, Econometrics, Financial Services, Business Strategy

Trinity College, Dublin   1976 — 1980
BA hons, Econ

Trinity College, Dublin   1976 — 1980
BA Hons, Economics

NYU Stern School of Business
Post grad studies, Finance

Anthony (Tony) MurphyAnthony (Tony) Murphy Greater New York City Area
HSBC Years September 2009 - May 2010
Job Managing Director at Promontory Financial Group, LLC
Industry Financial Services
Promontory Financial Group, LLC   June 2012 - Present
Glendalough Holdings LLC   July 2011 - Present
Bridgewater Associates   2010 - 2011
HSBC   September 2009 - May 2010
HSBC   March 2007 - September 2009
HSBC   April 2003 - April 2007
HSBC   January 2000 - March 2003
HSBC   April 1996 - December 1999
HSBC   June 1990 - March 1996
Nomura   December 1988 - May 1990

Risk Management, Strategy, Mergers & Acquisitions, Financial Services, Banking, Asset Management, Investments, Restructuring, Acquisition Integration, Enterprise Risk..., Capital Markets, Series 7, Derivatives, Equities, Portfolio Management, Investment Banking, Hedge Funds, Fixed Income, Financial Risk, Financial Markets

University of Oxford   1981 — 1985
D Phil, Theoretical Particle Physics

Trinity College Dublin   1976 — 1981
BA, Mathematics, Experimental Physics

Karen StensgaardKaren Stensgaard Philadelphia, Pennsylvania
HSBC Years October 2012 - April 2013
Job Novelist
Industry Writing and Editing
KJS   May 2013 - Present
HSBC   October 2012 - April 2013
UBS   October 2010 - October 2012
D. E. Shaw & Co.   March 2007 - May 2010
Knight Capital Group   June 2003 - March 2007
PricewaterhouseCoopers   January 1999 - May 2003
Bank of America   October 1993 - December 1998
Federal Reserve Bank of San Francisco   August 1986 - September 1993
BancTexas Westheimer, Houston, Texas   September 1983 - July 1986
Post Oak Bank, Houston, Texas   June 1981 - August 1983

Hedge Funds, Fixed Income, Training, Investment Banking, Alternative Investments, AML, Internal Audit..., Financial Audits, Due Diligence, Securities, Accounting, Investment Management, Valuation, Research, Negotiation, Internal Audit, Collaborative Problem..., Problem Analysis, Quality Assurance, Quality Management, Document Management, Supervision, Issue Identification, Issue Resolution, Flexibility, Personal Training, Certified Fraud Examiner, Certified Anti-Money..., Book Reviews, Writing, Technical Writing, Report Writing, Legal Research, Online Research, Travel Writing, Editing, Strategy, Management, Risk Management, Financial Services, Finance, Analysis, Leadership, Banking, Internal Controls, Capital Markets, Financial Analysis, Auditing, Executive Management, Consulting

University of St. Thomas (TX)   1984 — 1986

The University of Texas at Austin   1979 — 1981

AFS - Denmark 1977-78   1977 — 1978

Esbjerg Statskole   1977 — 1978

Iwona IzdebskiIwona Izdebski Tampa/St. Petersburg, Florida Area
HSBC Years June 2000 - Present
Job Manager at South North Trucking, inc
Industry Financial Services
South North Trucking, inc   March 2004 - Present
HSBC   June 2000 - Present

Credit Risk, Negotiation, Loans, Customer Service, Credit, Recruiting, Risk Management, Operations Management, Retail Banking, Banking, Management, Process Improvement, Financial Services, Financial Risk, Strategic Planning, Mortgage Lending, Team Building, Sales, Logistics, Transportation, Portfolio Management, Contract Negotiation, FTL, Coaching, Relationship Management, Customer Satisfaction, Inventory Management, Sales Management, New Business Development

Triton College   1996 — 1999
Associate's degree, Bussines

ESKK   1993 — 1995
Associate's degree, English Language and Literature/Letters

Liceum Economiczne prawne   1978 — 1981
Associate's degree, import -export

Calvin MazlumyanCalvin Mazlumyan Greater Los Angeles Area
HSBC Years 2009 - 2012
Job Home Mortgage Consultant at JP Morgan CHASE NMLSR #471417
Industry Financial Services
JPMorgan Chase & Co.   October 2014 - Present
Wells Fargo Home Mortgage   February 2012 - October 2014
HSBC   2009 - 2012
Bank of America   2006 - 2009

Customer Relations, Investments, Sales Management, International Business, Banking, Wealth Management, Portfolio Management, Mortgage, Loans, Mortgage Lending

Thunderbird School of Global Management


Vatché PirjanianVatché Pirjanian Toronto, Canada Area
HSBC Years June 2015 - Present
Job Senior Corporate Sales Manager at HSBC
Industry Banking
HSBC   June 2015 - Present
Pochetti   November 2013 - Present
Scotiabank   February 2015 - June 2015
Scotiabank   August 2012 - February 2015
Scotiabank   March 2011 - July 2012
Scotiabank   October 2008 - March 2011
Metras Shipping & Forwarding Inc.   September 1997 - February 2011
Scotiabank   September 2007 - October 2008
Scotiabank   September 2007 - October 2008
Browns Shoes Inc.   September 1997 - August 2003

Banking, Retail Banking, Commercial Banking, Credit, Investments, Financial Services, Mutual Funds, Leadership, Cash Management, Sales, Mortgage Lending, Financial Risk, Relationship Management, Time Management, Business Planning, Credit Analysis, Loans, Credit Risk, Financial Analysis, Marketing, Analysis, Customer Satisfaction, Risk Management, Consumer Lending, Teamwork, Portfolio Management, Training, Corporate Finance, Insurance, Commercial Lending, Credit Cards, Wealth Management, Strategic Financial..., Financial Modeling, Finance, Residential Mortgages, AML, Capital Markets, Small Business Lending, Cross Selling, Securities, Refinance, Financial Advisory, Private Banking, Investment Advisory, Trade Finance, Derivatives, Investment Banking, Financial Institutions, Asset Management

Association for Financial Professionals   2009 — 2011
CTP, Certified Treasury Professional

Thomas M. Cooley Law School   2003 — 2008
J.D. Candidate, Law

University of Toronto - University of St. Michael's College   1998 — 2002
Hon. B.A., Joint Specialist Degree in History and Political Science, Minor in Economics

Institute of Canadian Bankers
IFIC, Mutual Funds

Schulich School of Business Executive Education Centre
Fundamentals of Product Management Course

Danny Andonovsky, AMPDanny Andonovsky, AMP Toronto, Canada Area
HSBC Years 2005 - 2008
Job Business Development Manager
Industry Financial Services
B2B Bank   October 2009 - Present
Total Mortgage Solutions Inc.   March 2009 - October 2009
HSBC   2005 - 2008
Invis   2001 - 2005
Invis   2001 - 2005

Mortgage Lending, Debt Consolidation, Credit, Residential Mortgages, Loans, Refinance, Investments, Commercial Mortgages, Mortgage Underwriting, Certified Mortgage..., Underwriting, Construction Loans, Sales Management, Strategic Financial..., Credit Analysis, Real Estate Financing, Banking, First Time Home Buyers, Funding, Real Estate, Finance, Financial Services, Investment Properties, Rates, Relationship Management, Commercial Lending, Credit Risk, Wealth Management, Mutual Funds

Toronto School of Business   1992 — 1994
Accounting & Business Development

York University   1988 — 1991
BA, Political Science

Bill Haidy, LEED APBill Haidy, LEED AP Greater Chicago Area
HSBC Years November 1999 - August 2004
Job Vice President at Jones Lang LaSalle
Industry Facilities Services
Jones Lang LaSalle   August 1993 - Present
HSBC   November 1999 - August 2004
Hill Environmental   August 1996 - November 1999

Data Center, Facilities Management, Corporate Real Estate, Budgets, Commercial Real Estate, Contract Management, Contract Negotiation, Property Management, Real Estate Development, Vendor Management, Asset Management, Real Estate, Management, LEED

Jones Lang LaSalle Six Sigma Green Belt Training Program   2006 — 2006

Triton-College   1994 — 1997
Stationary Engineering

David HouseDavid House Austin, Texas Area
HSBC Years July 2006 - December 2007
Job Director of Enterprise Sales at
Industry Printing
Experience   April 2015 - Present
Volusion, Inc.   July 2014 - April 2015
Volusion, Inc.   April 2014 - July 2014
Volusion   February 2011 - July 2014
Volusion   June 2010 - February 2011
Volusion   January 2009 - June 2010
Volusion   January 2008 - January 2009
HSBC   July 2006 - December 2007

Inside Sales, Sales Management, International Expansion, Microsoft Office, Direct Sales, Software Sales, SaaS, Lead Generation, Software Industry, Sales Operations, Enterprise Software, E-commerce, Solution Selling, Management, Online Marketing, Sales,, Online Advertising, SEO, Account Management, Leadership, Product Management, CRM, Business Development, Strategic Partnerships, Sales Process, B2B, Email Marketing, Selling, Competitive Analysis, Product Marketing, Cold Calling, Cloud Computing, Go-to-market Strategy, Analytics, SEM, Strategy, Digital Marketing

The University of Texas at Austin - The Red McCombs School of Business   2003 — 2006
BBA, Marketing


Anthony CardenasAnthony Cardenas San Antonio, Texas
HSBC Years January 2006 - August 2007
Job Marketing Representative at Trinity Title of Texas, LLC
Industry Real Estate
Trinity Title of Texas, LLC   February 2013 - Present
BBVA Compass   August 2007 - February 2013
HSBC   January 2006 - August 2007

Banking, Credit, Credit Analysis, Loans, Mortgage Lending, Commercial Lending, Consumer Lending, Mortgage Banking, Small Business Lending, Loan Origination, FHA

The University of Texas at San Antonio   1997 — 2001
Bachelor of Business Administration (BBA)

Cindy TangCindy Tang Plano, Texas
HSBC Years June 2008 - August 2008
Job Operations Consultant at Bank of America
Industry Banking
Bank of America   June 2013 - Present
Bank of America   June 2012 - June 2013
Bank of America   June 2011 - June 2012
Austin City Realty   May 2009 - July 2009
HSBC   June 2008 - August 2008
Toppy, Co.   June 2007 - August 2007

Forecasting, Analytical Skills, Microsoft Excel, Process Improvement, Operational Risk, Operational Analysis, Business Process Mapping, Management, Visio, Cash Management, Stakeholder Analysis, Critical Thinking, JMP

The University of Texas at Austin
Bachelor of Business Administration (BBA), Finance (Minor: Accounting)

Baptist Lui Ming Choi Secondary School   2001 — 2006

Chad MarsonChad Marson Toronto, Canada Area
HSBC Years July 2007 - January 2008
Job Senior Risk Manager Technology Risk Management at BMO Financial Group
Industry Financial Services
BMO Financial Group   July 2014 - Present
BMO Financial Group   March 2011 - July 2014
BMO Financial Group   January 2008 - March 2011
HSBC   July 2007 - January 2008
BMO Financial Group   September 2006 - April 2007

Information Security, Security, Information Security..., Project Management, Technology Risk..., Operational Risk..., Financial Risk, CISSP, Sales, Management, ISO 27001, Intrusion Detection, IDS, Information Systems, Forecasting, PCI DSS, Vulnerability Management, Information Technology, Vulnerability Assessment, Business Analysis

Trent University   2003 — 2007
Honours B.Sc, Mathematics, Computer Science

(ISC)^2   2009 — 2009
Certified Information Systems Security Professional (CISSP)

ISACA   2011 — 2011
Certified Information Systems Auditor (CISA), Information Technology

Project Management Institute
Risk Management Professional (PMP - RMP), Project Management

Project Management Institute   2011 — 2011
Project Management Professional (PMP), Project Management

ITILv3 Certified, IT Service Management

EC-Council   2008 — 2008
Certified Ethical Hacker (CEH)

CSI Global   2007 — 2007
Canadian Securities Course (CSC)

IBM   2008 — 2008
Certified Database Associate, Information Technology

Melissa HogmireMelissa Hogmire Minneapolis, Minnesota
HSBC Years 2010 - 2012
Job Contact Center Management Professional
Industry Financial Services
ECMC   October 2012 - Present
HSBC   2010 - 2012
HSBC Card Services   2005 - 2010
HSBC Card Services   2001 - 2005

Team Building and..., Strategy Development..., Project Management, Data Analysis, Career Development and..., Driving Accountability, Coaching and Training, Training, Team Building, Management, Leadership, Call Centers, Coaching, Budgets, Customer Service

Tidewater Community College   2006 — 2008
Associate's degree, General Studies

Erli QiaoErli Qiao Winnipeg, Canada Area
HSBC Years 2014 - Present
Job Financial Service Representative at TD
Industry Financial Services
HSBC   2014 - Present
TD   October 2012 - September 2014
Freedom 55 Financial   September 2011 - September 2012

Strategic Financial..., Risk Management, Financial Services, Portfolio Management, Mortgage Lending, Retirement Planning, Investments, Wealth Management, Banking, Credit, Mutual Funds, Financial Analysis, Analysis, Loans

The University of Winnipeg   2005 — 2008
BBA, Business Administrative studies & Economics

Wadie HabibyWadie Habiby Houston, Texas Area
HSBC Years May 2012 - Present
Industry Banking
HSBC   May 2012 - Present

Series 63, Investment Banking, Mergers & Acquisitions, Investments, Series 7, Portfolio Management, Commercial Lending, Banking, Capital Markets, Trading, Credit Analysis, Equities, Securities, Asset Managment, Strategy, Financial Reporting, Sales

The University of Texas at Austin - Red McCombs School of Business   2004 — 2007
MBA, Finance, Marketing, Strategy

The University of Texas at Austin   1995 — 1999
BA, Studio Art, Business

Michael DeHoyosMichael DeHoyos San Antonio, Texas Area
HSBC Years February 2012 - Present
Industry Financial Services
HSBC   February 2012 - Present
Customer 1st Performance   December 2008 - February 2011
Citibank   June 2002 - April 2008
Citco   2008 - 2008
Citibank   2003 - 2007
Citibank   September 1999 - May 2002
Citibank   March 1998 - September 1999
Citibank   February 1997 - March 1998
Citibank   January 1995 - February 1997
Citibank   December 1993 - January 1995

Blended Learning, Captivate, Change Management, Coaching, E-Learning, Employee Training, Executive Coaching, Financial Services, Instructional Design, Instructor-led Training, Leadership, Leadership Development, Learning Management..., Program Management, Training, Training Delivery, Management, Needs Analysis, Project Management, Recruiting, Banking, Risk Management

The University of Texas at San Antonio   1988 — 1990

Bill PaineBill Paine Greater New York City Area
HSBC Years January 1999 - September 2004
Job Owner, River Road Financial Management
Industry Individual & Family Services
River Road Financial Management   September 2004 - Present
HSBC   January 1999 - September 2004
Republic National Bank of New York   February 1997 - January 1999
Smith Barney   April 1996 - February 1997
Marine Midland Bank   August 1989 - February 1996
US Navy   June 1981 - October 1985

Budgeting, Audit Support, Bookkeeping, Non-profits, Financial Administration, Grant Writing, Grants Administration, Family Office Management, Budgets, Auditing, Nonprofits, Editing, Grants, Management, Leadership, Insurance, Financial Services, Family Office, Fundraising, Customer Service, Financial Analysis, Research, Strategic Planning

Trinity College-Hartford   1977 — 1981
BA, English

St. Paul's School   1973 — 1977

John YiJohn Yi New York, New York
HSBC Years July 2002 - December 2004
Job Automating the Infrastructure on Hybrid Clouds
Industry Information Technology and Services
Rackspace, the Open Cloud Company   September 2013 - Present
WebMD   April 2010 - September 2013
Hewlett-Packard   December 2004 - April 2010
Lehman Brothers   2006 - 2008
HSBC   July 2002 - December 2004
Taos   2000 - 2004

Virtualization, HP, Python, Architecture, Amazon Web Services..., RedHat, Enterprise Software, Linux, VMware ESX, Architectures, High Availability, Automation, Powershell, Amazon EC2, Perl, Hybrid Cloud, Solaris, IT Service Management, Scripting, Optimization, Chef, RightScale, Unix, Ansible, Cloud Computing, Integration, Data Center, Agile Methodologies, EC2, Packer, Weight Gain, Talking Points, Short, Wizard, Alcoholic Beverages, Continuous Integration, Apache, Small Talk, Alchemy, Potatoes, Vagrant, Rundeck, Private Clouds, Docker

The University of Texas at Austin   1992 — 1997
Bachelor of Science in Computer Science, Computer Science

Jessica LeyvaJessica Leyva Miami/Fort Lauderdale Area
HSBC Years November 2008 - May 2011
Job Medical Collector/Claims Edit
Industry Hospital & Health Care
University of Miami, Miller School of Medicine   August 2015 - Present
Baptist Health South Florida   June 2014 - August 2015
Citibank   January 2013 - June 2014
HSBC   November 2008 - May 2011

Credit, Insurance, Loans, Banking, Mortgage Lending, Retail Banking, Employee Relations

Florida International University   2014 — 2016
Bachelor's degree, Health Services Administration

Keiser University-Ft Lauderdale   2012 — 2014
Associate's degree, Health Services Administration

Tidewater Community College   2009 — 2011
Associate of Arts (A.A.), Business Administration and Management, General

Tausif RashidTausif Rashid Houston, Texas Area
HSBC Years June 2008 - August 2008
Job Tax services at McGladrey
Industry Accounting
McGladrey   July 2015 - Present
BDO USA, LLP   July 2014 - June 2015
PwC   November 2013 - June 2014
EY   May 2011 - November 2013
Mukesh Desai CPA   July 2010 - May 2011
Trinity University   August 2005 - May 2010
HSBC   June 2008 - August 2008

Tax Advisory, Tax Research, Tax Preparation, Income Tax, Tax Analysis, Tax Accounting, Payroll Taxes, Tax Returns, Tax Law, Tax Dispute Resolution, GoSystems, QuickBooks, Microsoft Office, Legal Research, Research, Market Research, Networking, Communication Skills, CCH Intelliconnect, CCH Research, Checkpoint, RIA, Accounting, Tax, Sage FAS Fixed Assets

Trinity University   2009 — 2010
Master of Science, Accounting

Trinity University   2005 — 2009
Bachelor of Science (B.Sc.), Accounting & Economics

Krystie BoobleKrystie Booble Greater Chicago Area
HSBC Years June 2002 - June 2007
Job Project Administrator at Skyline Restoration
Industry Construction
Skyline DKI   May 2013 - Present
O'Hara's Son Roofing Company   October 2007 - January 2013
Washington Mutual   September 2005 - June 2007
HSBC   June 2002 - June 2007

Contract Negotiation, Customer Service, Data Entry, Sales, Process Scheduler, Contractors

Fenton High School

Triton College
Registered Nursing/Registered Nurse

Allison WeaseAllison Wease Toronto, Canada Area
HSBC Years January 2006 - December 2012
Job National Account Sales Manager Home Finance at SNAP Financial Corp
Industry Financial Services
SNAP Financial Corp   July 2014 - Present
Scotiabank   January 2013 - June 2014
HSBC   January 2006 - December 2012
Riviera Concepts   February 2005 - December 2005
L'Oreal   2003 - 2004
Sears Canada   1999 - 2003
Eaton's   October 1990 - October 1999

Retail, Merchandising, Marketing Strategy, Sales Management, Account Management, Sales, Business Development, Customer Satisfaction, Forecasting, Customer Retention, Sales Operations, Banking, Competitive Analysis, Credit, Relationship Management, CRM, Vendor Management, Customer Experience, New Business Development, Team Management, Management, Leadership, Team Leadership, Call Centers, Risk Management, Team Building

Trent University   1987 — 1991
Economics, Accounting

Gayle BartlettGayle Bartlett Virginia Beach, Virginia
HSBC Years April 2003 - May 2011
Job Property Management Assistant
Industry Real Estate
Divaris Real Estate   May 2015 - Present
Capital One   May 2012 - May 2015
Capital One   May 2012 - August 2012
HSBC (Acquired by Capital One)   May 2011 - May 2012
HSBC   April 2003 - May 2011

Customer Service, Microsoft Office, Leadership, Time Management, Microsoft Excel, Team Leadership, Social Media, Process Improvement, Analysis, Employee Training, Operational Risk, Vendor Management, Call Centers, Debt Collection

Tidewater Community College   1998 — 2003
Associate in Applied Science - Administration of Justice, Administration of Justice

Hickory High School   1996 — 1998
High School, 12

Parris N. Jacobs-HillParris N. Jacobs-Hill Greater Chicago Area
HSBC Years July 2012 - July 2014
Job Customer Service Client Relations Professional
Industry Telecommunications
Verizon Wireless   February 2015 - Present
UpHill Travel   January 2015 - Present
Verizon Wireless   August 2014 - February 2015
HSBC   July 2012 - July 2014
Cricket Wireless   January 2009 - April 2011
U.S. Cellular   October 2006 - January 2009

Customer Service, Sales, Retail, Leadership, Customer Retention, Customer Experience, Call Centers, Retail Sales, Training, Store Management, Merchandising, Store Operations, Cashiering, Inventory Control, Driving Results, Customer Satisfaction, Strategy, Business Process, Telecommunications, Team Leadership, Credit Cards, Mortgage Lending, Direct Sales, Team Building, Management, Time Management, Strategic Planning, Wireless, Coaching, Troubleshooting, Employee Training, Inventory Management, Supervisory Skills, ACSS, Public Speaking, Microsoft Office, Sales Operations, Sales Management, Sales Process, Cold Calling

Trinity Christian College   2013 — 2016
Bachelor of Business Administration (B.B.A.)

Ralf MinerRalf Miner Winnipeg, Canada Area
HSBC Years 2005 - 2008
Job Senior Account Manager at Export Development Canada
Industry Financial Services
Export Development Canada   April 2008 - Present
HSBC   2005 - 2008
BDC   April 1998 - April 2005
Nipissing University   September 1997 - April 1999
RBC Royal Bank   April 1991 - March 1998

Risk Management, Banking, Credit, Account Management, Credit Analysis, Corporate Finance, New Business Development, Team Leadership, Team Building, Financial Analysis, Commercial Banking, Strategic Planning, Business Analysis, Marketing Strategy, Sales, Relationship Management, Credit Risk, Customer Service, Finance, Portfolio Management, Management, Contract Negotiation, Business Development, Negotiation, International Business, Business Strategy, Investments, Project Management, Loans, Sales Management, Business Planning, Commercial Lending, Financial Modeling

University of Manitoba   1988 — 1990
Master of Business Administration (MBA), Finance, General

The University of Winnipeg   1984 — 1988
Bachelor of Applied Science (B.A.Sc.), Geology/Earth Science, General

Jeff SiegelJeff Siegel Dallas, Texas
HSBC Years June 2009 - August 2009
Job Manager Operations/Finance at Tenet Healthcare
Industry Hospital & Health Care
Tenet Healthcare   August 2014 - Present
Tenet Healthcare   June 2013 - August 2014
KPMG   January 2012 - June 2013
McCombs School of Business   January 2011 - December 2011
KPMG   September 2010 - December 2010
HSBC   June 2009 - August 2009

CPA, Accounting, IT Strategy, Data Analysis, Management Consulting, Financial Modeling, Valuation, Corporate Finance, Financial Analysis, Analysis, Finance, Forecasting, Due Diligence

The University of Texas at Austin - The Red McCombs School of Business   2010 — 2011
Master, Professional Accounting

The University of Texas at Austin - The Red McCombs School of Business   2006 — 2011
Bachelors, Business Honors & Accounting

University of New South Wales   2008 — 2008

Igor ZabaraIgor Zabara Greater New York City Area
HSBC Years August 2002 - June 2003
Job Cyber Security Incident Response at Moody's Corporation
Industry Computer & Network Security
Moody's Corporation   August 2015 - Present
Bloomberg LP   March 2015 - Present
Moody's Investors Service   March 2013 - March 2015
Morgan Stanley   May 2006 - January 2013
Morgan Stanley - IT Security Threat Management   May 2006 - January 2013
Credit Suisse   January 2003 - May 2006
HSBC   August 2002 - June 2003
TD   October 2000 - April 2002
Mount Sinai School of Medicine   June 1998 - October 2000

computer forenis, FTK, Encase, Mobile forensics, Computer investigations, Project Manager, Server Support, Desktop Support, Microsoft Exchange, IT Security, Computers, Computer Forensics, Information Security, EnCase, Technical Support, Information Security..., Servers, Data Center, Security, Computer Security, Active Directory, Troubleshooting, SharePoint, CISSP, Network Security, Software Documentation, Data Security, Security Audits, IT Management, Training, Project Management, Disaster Recovery, Litigation Support, Computer Hardware, Vulnerability Assessment, Incident Management, Network Administration, Operating Systems, IT Service Management, Business Continuity, IT Audit, Information Technology, Windows Server, Networking, Risk Management, IT Strategy, Software Installation, Vendor Management, Enterprise Software

Thomas Edison State College   2008 — 2010
Information Security

Almira LoganAlmira Logan Virginia Beach, Virginia
HSBC Years February 2008 - July 2009
Job Talent Advisor at Alstom / Randstad SourceRight, U. S.
Industry Human Resources
Alstom Power   February 2012 - Present
ReQuire / Deeds on Demand   October 2012 - February 2014
HSBC   February 2008 - July 2009

SAP, Microsoft Office 2010, Internet Explorer, Excel, Microsoft Office, Word, Outlook, Access, Office 2010, Microsoft Excel, Microsoft Word, Employee Relations, Recruiting, Software Documentation, Management, Human Resources, Interviews, Onboarding, Sales, Taleo, Performance Management, Real Estate, Account Management, Leadership,, Applicant Tracking..., Team Building, Mortgage Lending, Program Management

DeVry University   2014 — 2016
Bachelor's Degree, Human Resource Management

Tidewater Community College   2009 — 2013

Virginia Real Estate License   2004 — 2004

Career Dynamic Institute   1998 — 2000

Victor PakhomovVictor Pakhomov Miami/Fort Lauderdale Area
HSBC Years November 2012 - May 2014
Job VP Relationship Manager at Citi
Industry Financial Services
Citi   May 2014 - Present
HSBC   November 2012 - May 2014
Capital One   June 2012 - December 2012
HSBC   February 2010 - June 2012

New Business Development, Sales, Leadership, commercial lending, Retail Banking, Relationship Management, Commercial Banking, AML, Portfolio Management, Cross Selling, Financial Analysis, Sales Management, Loans, Financial Services, Cold Calling, Investments, Vendor Management, Commercial Lending, Finance, Management, Time Management, Banking, Mortgage Lending, CRM, Applicant Tracking..., Business Development, Risk Management, Executive Management, Strategy, Credit, Team Management,, Lead Generation, Wealth Management, Credit Cards, Credit Analysis, Negotiation, Investment Banking, Team Leadership, Financial Risk, Business Strategy, Credit Risk, Business Analysis, Cash Management, Consumer Lending, Underwriting, Small Business Lending, Loan Origination, Capital Markets, Commercial Mortgages

Touro College   2003 — 2005
Bachelor, Business Management/ Finance

Manny ToledoManny Toledo Orlando, Florida
HSBC Years 2000 - 2007
Job Financial Services Professional / Underwriter
Industry Financial Services
Digital Risk   2013 - Present
Digital Risk   2012 - 2013
Digital Risk   2011 - 2012
Digital Risk   2010 - 2011
MLD Mortgage Inc./DBA The Money Store   2009 - 2010
HSBC   2000 - 2007

Credit Analysis, Mortgage Lending, Mortgage Underwriting, Mortgage Servicing, Microsoft Word, Microsoft Office, Outlook, Loan Quest, Microsoft Excel, Vision II, Prolender, Disco, IDASL, Fastdata, AutoTrack, Century II, C&S Marketing, Core Logic, Clear Capital, Desktop Underwriter DU, Loan Prospector LP, Loss Mitigation, Refinance, Loan Origination, Credit, Loans, Underwriting, Financial Risk, Financial Analysis

Proviso West High School
High School Diploma

Triton College
Completed principles of accounting program

Jessica ManciniJessica Mancini Baltimore, Maryland Area
HSBC Years December 2005 - March 2009
Job Inside Sales at RESCO Electronics
Industry Financial Services
RESCO Electronics   October 2010 - Present
HSBC   December 2005 - March 2009

Account Management, New Business Development, Sales, Sales Operations, Negotiation, Sales Management, Management, Product Development, Direct Sales, Electronics, Strategic Planning, Key Account Management, Sales Process, Product Management, Solution Selling

Towson University   2001 — 2005
Business Administration, Economics

HSBC Years 2005 - 2006
Job Business Development Professional
Industry Telecommunications
Round Up Marketing LLC   February 2011 - Present
Akin Adesanya Insurance Agency - Allstate   April 2014 - Present
Nurturing Needs Inc.   April 2009 - Present
DIRECT SALES CONNECTION INC   June 2006 - January 2012
HSBC   2005 - 2006

Sales Management, New Business Development, Business Analysis, Human Capital Management, Recruitment/Retention, Direct Sales, Renewable Energy, Brand Development, Collections, Audit, Retail, Energy Management, Human Relations, Marketing Strategy, Marketing Communications, Direct Marketing, Marketing Management, Energy Efficiency, Marketing Research, People Skills, Auditing, Business Development, Telecommunications, Negotiation, Sales, B2B, Sales Process, Training, Marketing, Forecasting, Team Building, Customer Retention, Strategic Partnerships, Start-ups, Sales Operations, Lead Generation, Performance Management,, Sales Presentations, CRM, Cold Calling, Strategy, Talent Management, Time Management, Management, Entrepreneurship, Business Planning, P&L Management, Product Marketing, Leadership

Towson University   2007 — 2010
BACHELORS, Business Administration - Dual Track in Management & Human Resource Management

University of Maryland University College
MBA (In Progress)

Kevin KassebaumKevin Kassebaum Lincoln, Nebraska Area
HSBC Years October 2005 - December 2007
Job Global Head of Strategy and Sales Operations: Banking, Financial Services and Insurance
Industry Insurance
Dell Services   December 2007 - Present
Dell   December 2007 - Present
HSBC   October 2005 - December 2007
HSBC   January 2003 - October 2005
HSBC   October 2001 - January 2003
PurchasePro   March 2000 - October 2001
Genelco   October 1998 - March 2000
Neverdahl-Loft and Associates   June 1996 - October 1998
Ameritas   1992 - 1996

Cross-functional Team..., Management, Competitive Analysis, Leadership, Project Management, Business Process, Product Development, Sales, Financial Analysis, Insurance, Marketing Management, Business Analysis, Process Improvement, Outsourcing, Program Management, Business Process..., Analytics, SaaS, Enterprise Software, SDLC, Business Intelligence, Business Development, Strategy, Business Strategy, Relationship Management, Team Management, Solution Selling, BPO, Call Centers, Team Building, Requirements Analysis, IT Outsourcing, Disaster Recovery, IT Management, Vendor Management, Risk Management

The University of Texas at Austin   1997 — 1999
MBA, Business Management

University of Nebraska-Lincoln   1988 — 1992
BS, Actuarial Science

Shawnee Heights High School   1985 — 1988

Fred MedellinFred Medellin San Antonio, Texas Area
HSBC Years August 1999 - October 2008
Job Area Sales Manager of Texas at CarFinance Capital
Industry Automotive
CarFinance Capital   December 2012 - Present
Car Finance Capital   June 2011 - Present
CarFinance Capital   May 2011 - Present
North Park Auto Group   October 2008 - June 2011
HSBC   August 1999 - October 2008
HSBC Auto Finance   1995 - July 1998

Leadership, Credit, Management, Sales Management, Retail, Loans, Training, Sales, Customer Retention, Strategic Planning, Credit Analysis, Team Building, Sales Operations, Negotiation, Finance, Account Management, Credit Risk, Sales Process, Operations Management, Competitive Analysis, New Business Development, Customer Service, Banking, Forecasting, Financial Services, Risk Management, Customer Satisfaction, Profit, Executive Management, Call Centers, Consumer Lending, Business Development, Relationship Management, Process Improvement, Mortgage Lending, Business Planning, Automotive, Loan Servicing, Portfolio Management

The University of Texas at Austin   1973 — 1974

Beza LemmaBeza Lemma Greater New York City Area
HSBC Years November 2014 - Present
Job VP, Commercial Cards at HSBC
Industry Financial Services
HSBC   November 2014 - Present
HSBC   June 2010 - November 2014
MasterCard   May 2009 - June 2010
Mastercard   March 2006 - May 2009
PricewaterhouseCoopers   August 2000 - February 2002

Banking, Financial Services, Strategy, Relationship Management, Leadership, Financial Analysis, Portfolio Management, Product Management, Vendor Management, Strategic Partnerships, Product Development, Project Management, Product Marketing, Management

The University of Texas at Austin   2003 — 2005
MBA, 3.6

University of Virginia   1996 — 2000
Bachelor of Applied Science (B.A.Sc.), Civil Engineerg

John BaccichJohn Baccich Greater Chicago Area
HSBC Years 2005 - 2007
Job Senior Managing Director at Mesirow Financial
Industry Financial Services
Mesirow Financial   2009 - Present
HSBC   2005 - 2007
Goldman Sachs   1986 - 2005

The University of Texas at Austin   1981 — 1983
Master of Business Administration (MBA), Finance

University of North Carolina at Chapel Hill   1975 — 1979
Bachelor of Business Administration (BBA)

Kathy FleschKathy Flesch Miami/Fort Lauderdale Area
HSBC Years August 2007 - November 2009
Job Jewelry Designer/ Owner Katch by Kathy Flesch
Industry Design
KATCH COLLECTION LLC   December 2009 - Present
HSBC   August 2007 - November 2009
Cargill   August 2005 - August 2007
Dell   August 2003 - August 2004

The University of Texas at Austin   1999 — 2003

Adrian RizoAdrian Rizo Austin, Texas
HSBC Years 2003 - 2006
Job Global Insight & Financial Innovation
Industry Financial Services
Kasasa by BancVue   March 2012 - Present
Kasasa by BancVue   July 2011 - March 2012
Dell Inc.   2010 - 2011
J.P. Morgan   June 2009 - August 2009
Progress Financial   February 2007 - July 2008
HSBC   2003 - 2006

Start-ups, Financial Analysis, Financial Modeling, Management, Team Building, Business Development, Business Strategy, Financial Services, Financial Inclusion, Analytics, Strategy, Emerging Markets, Public Speaking, Forecasting, Economics, Cross-functional Team..., Relationship Management, Asset Management, Bloomberg Terminal, Risk Management, Fixed Income, Bilingual-Spanish, Sales Growth, Alternative Investments, Product Management, Payment Systems

The University of Texas at Austin - Red McCombs School of Business   2008 — 2010
Master's, Business Administration; Finance & Global Business

Katelyn AthertonKatelyn Atherton New York, New York
HSBC Years October 2011 - September 2012
Job FX Sales Associate at Credit Suisse
Industry Financial Services
Credit Suisse   October 2012 - Present
HSBC   October 2011 - September 2012
HSBC   August 2010 - September 2011
HSBC   May 2009 - August 2009

Financial Analysis, Bloomberg, Microsoft Excel, PowerPoint, Data Analysis, Strategic Financial..., Analysis, Money Market, Options, Microsoft Office, Market Research, Spanish

The University of Texas at Austin - The Red McCombs School of Business   2006 — 2010
Bachelor of Business Administration (B.B.A.), Finance, General

IES Barcelona   2008 — 2008

Bill NormandinBill Normandin Austin, Texas Area
HSBC Years September 2004 - November 2004
Industry Information Technology and Services
Experience   January 2015 - Present
Leapforce   October 2014 - Present
The Bus Stop Stallions   May 2006 - December 2014
Royalty Clearinghouse   February 2013 - August 2014
Royalty Clearinghouse   November 2012 - February 2013
Max's Wine Dive   November 2012 - February 2013
AT&T Executive Education and Conference Center   January 2009 - November 2012
Dell   October 2006 - July 2008
Dell   August 2005 - October 2006
HSBC   September 2004 - November 2004

Business Analysis, Analysis, Forecasting, Retail, Financial Analysis, Risk Management, Customer Service, Process Improvement, Data Analysis, SAS, Music Theory, Music Production, Microsoft Excel, Borland C++, Visual Basic, Credit Analysis, Credit Cards, Credit Scoring, Credit Unions, Escalation, Food Service, Menu Development, Menu Costing, Food Quality, Typing, Website Creation, Concert Band, Banquets, Cooking, VBA, Databases, Food Cost Analysis, Music, Performing Arts, Bass Guitar, Euphonium, Web Design, Chess, Hospitality, Hotels, Credit, Food & Beverage, Hospitality Industry, Catering, Business Objects, Access, Food, Pivot Tables, Restaurant Management, Credit Risk

The University of Texas at Dallas   2002 — 2007

David LeonardDavid Leonard Dallas/Fort Worth Area
HSBC Years May 2000 - June 2002
Job .
Industry Human Resources
SurScan   October 2013 - Present
Consumer Finance Asset Management, LLC   July 2009 - April 2013
Windsor Equity Group   July 2004 - June 2009
HSBC   May 2000 - June 2002

Credit, Loans, Loss Mitigation, Portfolio Management, Credit Analysis, Risk Management, Credit Risk, Skip Tracing, Finance, Consumer Lending, Financial Analysis, Credit Cards, Collections, Recovery Operations

University of North Texas   1999 — 2004
Bachelor of Science (BS), Biochemistry

The University of Texas at Dallas

Richard SangerRichard Sanger Dallas/Fort Worth Area
HSBC Years May 2004 - October 2008
Job Business Development Manager at
Industry Financial Services
CarFinance Capital   February 2012 - Present
GM Financial/AmeriCredit   January 2011 - February 2012
HSBC   May 2004 - October 2008
Capital One Auto Finance   June 1999 - April 2004

Subprime, Credit Analysis, Credit Risk, Mortgage Underwriting, Credit, Loans, Underwriting, Consumer Lending, Loss Mitigation, Loan Origination, Mortgage Lending, Fraud Detection, Portfolio Management, Residential Mortgages, Mortgage Banking, Banking, Finance

The University of Texas at Dallas   1997 — 1998
Computer Science

Yogesh GaikarYogesh Gaikar Greater Chicago Area
HSBC Years ConsultantHSBC Technology and Services2002 - Present
Job IT Consultant at HSBC
Industry Information Technology and Services
HSBC   ConsultantHSBC Technology and Services2002 - Present
Kanbay   1998 - 2000
Capgemini (Kanbay)   1998 - 2000

The University of Texas at Dallas   2000 — 2002

Lisa HaberstrohLisa Haberstroh Solana Beach, California
HSBC Years July 2006 - September 2006
Job Sr. Busn Analyst at BD
Industry Medical Devices
Beckton Dickinson   March 2015 - Present
CareFusion   July 2010 - March 2015
LPL Financial   February 2008 - March 2009
Eplica, Inc   2006 - 2007
HSBC   July 2006 - September 2006   June 2005 - January 2006
i2 Technologies   November 1999 - January 2005

Marketing Strategy, Data Analysis, Product Management, Customer Relations, Online Marketing, PowerPoint, Excel, Market Research, Product Marketing, Microsoft Office, Research, Analysis,, Access, Life Sciences, SQL, Documentation, Business Analysis, Biotechnology, Lifesciences, Leadership, Customer Service, Software Documentation, Management, Project Management, Marketing, Recruiting, Quality Assurance, Microsoft Excel, Cross-functional Team..., Medical Devices, Process Improvement

The University of Texas at El Paso
BBA, Marketing

San Diego Miramar College   2009 — 2010
Certificate, Biotechnology - Applied Molecular Biology

Frank EspinozaFrank Espinoza Seattle, Washington
HSBC Years July 2004 - Present
Job Senior Consultant at HSBC
Industry Financial Services
HSBC   July 2004 - Present
Vision Solutions   1996 - 2004
Bank of America   1994 - 1995
IBM   1985 - 1994

Disaster Recovery, Enterprise Architecture, IT Strategy, Requirements Analysis, Business Continuity, Solution Architecture, Enterprise Storage, Storage Area Networks, IBM iSeries, IBM AS/400, Cisco MDS SAN switches, Storage Virtualization, Tivoli Productivity..., IT Operations, Enterprise Software, Unix, Banking, High Availability, IT Management, Vendor Management, Systems Analysis, Storage, SQL, SAN

The University of Texas at El Paso
BS, Computer Science

Elias SaucedoElias Saucedo Laredo, Texas Area
HSBC Years August 2007 - July 2009
Job Entrepeneur
Industry Restaurants
Firehouse Subs   August 2014 - Present
Healthier Laredo   December 2011 - Present
BBVA Compass   June 2011 - August 2014
Chase   March 2010 - March 2011
IBC Bank   July 2009 - March 2010
HSBC   August 2007 - July 2009
Citi   August 2004 - August 2007

Financial Analysis, Banking, Retail Banking, Microsoft Excel, Commercial Banking, Credit, Loans, Investments, Portfolio Management, Consumer Lending, Lines Of Credit, Mortgage Lending, Loan Origination, Risk Management, Relationship Management, Residential Mortgages, Credit Cards, Home Equity Loans, Home Equity Lines of..., Small Business Lending, Retirement Planning, Cross Selling, Marketing, Commercial Lending, Credit Analysis, FHA, Finance, Mortgage Banking, Private Banking, Refinance, Sales, Series 63, Underwriting

The University of Texas at San Antonio   2000 — 2005
BA, Business Administration and Management, General

Susan RiosSusan Rios Uvalde, Texas
HSBC Years July 2002 - September 2008
Job Director of Sales at Baywood Hotels
Industry Hospitality
Baywood Hotels   June 2013 - Present
Self Employed   December 2012 - June 2013
Sage Capital Bank   May 2011 - December 2012
First State Bank of Uvalde   August 2009 - May 2011
HSBC   July 2002 - September 2008

Credit, Credit Risk, Credit Analysis, Relationship Management, Banking, Risk Management, Finance, Loans, Portfolio Management, Underwriting, Consumer Lending, Loan Origination, Mortgage Lending, Financial Analysis, Call Centers, Management, Loss Mitigation, Customer Service, Leadership, Process Improvement

The University of Texas-Pan American
English Literature

Chris CoalsChris Coals Vancouver, Canada Area
HSBC Years October 1999 - March 2001
Job Senior Consultant at Brytek Systems Inc.
Industry Commercial Real Estate
Brytek Systems Inc.   July 2010 - Present
Colliers International   April 2004 - January 2010
Colliers International   April 2001 - March 2004
HSBC   October 1999 - March 2001
The Loewen Group   January 1996 - October 1999
Price Waterhouse   August 1992 - December 1995

LotusScript, Lotus Notes @Formula, HTML, CSS, JavaScript, XML, XPages, Kryos AppXtender, TeamStudio for Lotus..., DECS, Domino Global Workbench, NotesSQL, NotesPeek, CoEx Editor (GeniiSoft), Microsoft Sharepoint..., HEAT, SQL, System Administration, SharePoint, Software Development, Lotus Notes, Lotus Domino, Management, CRM, Database Administration, Blackberry Enterprise..., XP

The University of Winnipeg   1980 — 1984
B.Sc (4 Year), Environmental Science

Sam DungeeSam Dungee Greater Chicago Area
HSBC Years October 1997 - Present
Industry Financial Services
HSBC   October 1997 - Present
HSBC   October 1997 - Present
HSBC   October 1997 - Present
HSBC   1997 - Present
HSBC   October 1997 - July 2002
Prudential   1995 - 1997

Thiel College   1978 — 1982
BA, Accounting

Orange High School   1974 — 1978

David StebbinsDavid Stebbins Greater New York City Area
HSBC Years February 2012 - Present
Job Manager Special Investigations Unit at HSBC
Industry Banking
HSBC   February 2012 - Present
New Jersey - Office of the State Comptroller   January 2011 - January 2012
New Jersey State Police   October 2010 - January 2011
New Jersey State Police   July 2010 - October 2010
New Jersey State Police   January 2006 - July 2010

Criminal Investigations, Investigative Reporting, Intelligence, Intelligence Analysis, Security Management, Risk Assessment, Private Investigations, Leadership, Security Operations, Interrogation, Criminal Law, Management, Police, Government, Enforcement, Cybercrime, Executive Protection, Homeland Security, Protection, Policy, Corporate Security, Surveillance, Evidence, Internal Investigations, Crime Prevention, Background Checks, Crisis Management, Fraud, Investigation, Patrol, Firearms, Physical Security, Supervisory Skills, Criminal Justice, Public Safety, Counterintelligence, Asset Protection, Emergency Management, Computer Forensics, Weapons, Business Continuity, Loss Prevention, Counterterrorism, Personal Protection, Training, Risk Management, Security, Interviews, Security Clearance, Forensic Analysis

Thomas Edison State College

Joe CorradinoJoe Corradino Greater New York City Area
HSBC Years December 2013 - Present
Job AVP, Manager, Regulatory Compliance, GBM Change Management
Industry Financial Services
HSBC   December 2013 - Present
PNC Investments   June 2009 - September 2010
JPMorgan Chase   May 2008 - May 2009
bny brokerage   February 1996 - April 2008

FINRA, Financial Markets, Series 7, Trading, Equity Trading, Securities, Investments, Equities, Series 63, Wealth Management, Electronic Trading, Portfolio Management, ETFs, Options, Bonds, Hedge Funds, Asset Management, Fixed Income, Series 24, Alternative Investments, Asset Allocation, Capital Markets, Bloomberg, Equity Derivatives, Finance, Financial Services, Investment Advisory, Investment Banking, Investment Management, Mutual Funds, Proprietary Trading, Investment Strategies, Trading Strategies, Trading Systems, Uniform Combined State..., Retirement Planning

Thomas Edison State College   2013 — 2015
Enrolled - BSBA, Financial Institution Management

FINRA and New York Stock Exchange   1979 — 2008
Member, Trading, Compliance, Operations

St. Finbar

Michelle ZelinskiMichelle Zelinski New York, New York
HSBC Years March 2014 - Present
Job Senior Paralegal at HSBC
Industry Capital Markets
HSBC   March 2014 - Present
Public Service Enterprise Group   June 2007 - March 2014
Prudential Financial   May 2005 - May 2006
Drinker Biddle & Reath LLP   May 2001 - May 2005
Buchanan Ingersoll & Rooney PC   June 1998 - April 2001

Due Diligence, Securities, Legal Research, Legal Assistance, Corporate Governance, Corporate Law

Thomas Edison State College
BA, Political Science

Thomas Edison State College
MS, Management

Miki CollierMiki Collier Saint Robert, Missouri
HSBC Years September 2005 - September 2007
Job Motivator, Speaker, Entrepreneur, Life Coach, Mom, Pastor.
Industry Professional Training & Coaching
Metamorphosis Outreach Empoerment Center   September 2010 - Present
Southern Spice Cafe   September 2007 - Present
KFLW 98.9 The Fort   February 2007 - December 2012
HSBC   September 2005 - September 2007

Public Speaking, Leadership Development, Coaching, Small Business, Strategic Planning, Team Building, Personal Development, Organizational..., Non-profits, Customer Service, Event Planning, Marketing, Marketing Strategy, Leadership, Time Management, Social Networking, Event Management, Account Management, Marketing Communications, Entrepreneurship, Social Media Marketing, Team Leadership, Fundraising, Public Relations, Sales, Sales Management, Recruiting, Customer Satisfaction, Program Management, Market Research, Advertising, Start-ups, Business Development, Online Marketing, Social Media, Business Coaching, Conflict Resolution, Management Consulting, Motivational Speaking, Project Planning, Emotional Intelligence, Workshop Facilitation, Management, Training, Nonprofits

Thomas Nelson Community College   1993 — 1996
Business/Corporate Communications

Rachel E KayanRachel E Kayan Miami/Fort Lauderdale Area
HSBC Years October 1997 - November 2007
Job Kayan & Associates, P.A.
Industry Accounting
Kayan & Associates, P.A.   January 2009 - Present
HSBC   October 1997 - November 2007
TCF Bank   January 1997 - October 1997
First of America Bank   May 1992 - November 1996

Financial Analysis, Credit, Banking, Sales, Loans, Business Strategy, Business Planning, Risk Management, Strategic Financial..., Financial Reporting, Accounting, Auditing, Cash Management, Finance, Cash Flow, Corporate Finance, Internal Audit, Managerial Finance

Thomas University   1999 — 2001
MBA, Management, Finance

Cleary College   1996 — 1997
BBA, Management

colin johnstoncolin johnston Vancouver, Canada Area
HSBC Years 2002 - 2008
Job Regional Vice President, HomEquity Bank
Industry Financial Services
CHIP, HomEquity Bank   March 2012 - Present
CHIP, HomEquity Bank   August 2009 - March 2012
HSBC   2002 - 2008

Mortgage Lending, Residential Mortgages, Loans, Credit, Debt Consolidation, Mortgage Underwriting, Refinance, Banking, Commercial Mortgages, Relationship Management, Financial Risk, Consumer Lending, Sales Management, Mortgage Banking, Branch Management, Underwriting, Financial Services, Credit Analysis, Reverse Mortgages, Credit Risk, Investments, Retail Banking

Thompson Rivers University   1988 — 1992
Business Administration


Ian MacNeilIan MacNeil Vancouver, Canada Area
HSBC Years
Job Senior Account Manager at HSBC
Industry Financial Services

Loans, New Business Development, Mortgage Lending, Investments, Banking, Credit, Financial Analysis, Risk Management

Thompson Rivers University   1990 — 1995

Daniel BaumDaniel Baum Greater New York City Area
HSBC Years January 2000 - September 2003
Job Investments at SPNY Capital
Industry Investment Management
SPNY Capital LP   March 2008 - Present
UBS   March 2006 - February 2008
UBS   September 2003 - February 2006
HSBC   January 2000 - September 2003
Republic National Bank   February 1998 - January 2000

Fluent in Spanish and..., Wealth Management, Fixed Income, Alternative Investments, Investment Advisory, Investment Strategies, Equities, Hedge Funds, Private Banking, Portfolio Management, Asset Allocation, Investments, Derivatives, Capital Markets, Banking

Thunderbird School of Global Management   1996 — 1997
MBA, Finance

Universidad Metropolitana (VE)   1988 — 1994
Business Administration - Management

Kirk VogelKirk Vogel Charlotte, North Carolina
HSBC Years July 2012 - Present
Job SVP and Senior Relationship Manager at HSBC
Industry Banking
HSBC   July 2012 - Present
Wells Fargo Bank   November 2009 - July 2012
RBS Citizens   March 2008 - November 2009
Wachovia Securities, LLC   March 1996 - March 2008
First Union   1996 - 2008
Societe Generale   May 1994 - March 1996
Bayerische Vereinsbank AG   March 1992 - March 1994
Westdeutsche Landesbank   August 1990 - March 1992
Deutsche Bank   May 1985 - August 1990

Commercial Banking, Credit, Corporate Finance, Banking, Credit Analysis, Credit Risk, Loans

Thunderbird School of Global Management   1983 — 1984
MBA, Finance, Banking

Wartburg College

West High School

stefan dulakstefan dulak Greater New York City Area
HSBC Years 1987 - 1998
Job Director at BNPParibas New York
Industry Banking
BNPParibas New York   May 2011 - Present
BNPParibas   September 2009 - May 2011
BNPParibas   2006 - 2009
silicon valley bank   2004 - 2006
standard New York   1998 - 2004
Standard Americas Inc.   1998 - 2004
Standard Bank PLC   1998 - 2004
HSBC   1987 - 1998

Investment Banking, Commercial Banking, Corporate Finance, Trading, Management, Syndications, International Trade, Trade Finance, Business Development, Portfolio Management, Supply Chain, Capital Markets, Credit Risk, Banking, Treasury Management, Emerging Markets, Structured Finance, Risk Management, Project Finance, Private Equity, Credit, Fixed Income, Loans, Loan Origination, Derivatives, Financial Risk, Financial Institutions, Commodity, Business Strategy, Equities, Relationship Management, Credit Analysis, Asset Managment, Financial Modeling, Finance, Valuation, Insurance, Structured Products, Asset Management, Cash Management, Financial Analysis, Financial Structuring, Hedging, Investments, FX Options, Financial Markets, Due Diligence, Treasury

Thunderbird School of Global Management   1986 — 1986
Master of Business Administration (MBA), International Business/Trade/Commerce

International Business

Tom PeltierTom Peltier Greater New York City Area
HSBC Years 2000 - 2000
Job Director, Credit Trading Business Analyst, Bank of America Merrill Lynch
Industry Financial Services
Bank of America   May 2003 - Present
HypoVereinsbank   November 2001 - May 2003
Cygnifi   December 2000 - November 2001
HSBC   2000 - 2000

New York University - Leonard N. Stern School of Business   1988 — 1997
MPhil, Finance

Thunderbird School of Global Management   1984 — 1985
MBA, Finance

University at Albany, SUNY   1978 — 1982
BS, Business Administration

Chanel JonesChanel Jones Chesapeake, Virginia
HSBC Years March 2011 - Present
Job Consumer Mortgage and Loan Specialist at HSBC
Industry Banking
HSBC   March 2011 - Present

Tidewater Community College   2011 — 2013
Associate of Science (AS)

Oscar Frommel Smith High School   1999 — 2003
23-Credit Honors Diploma

Jana NewburyJana Newbury Norfolk, Virginia Area
HSBC Years July 1995 - December 2008
Job Owner, Mad Blonde Designs
Industry Retail
Mad Blonde Designs   2006 - Present
HSBC   July 1995 - December 2008

Tidewater Community College   2011 — 2013
Liberal arts

Jeri StokesJeri Stokes Norfolk, Virginia Area
HSBC Years 2002 - 2006
Job Techincal Stores Supervisor at Air Wisconsin Airlines
Industry Airlines/Aviation
Air Wisconsin Airlines   2006 - Present
HSBC   2002 - 2006

Aerospace, Aircraft, Aircraft Maintenance, Airlines, Airworthiness, Aviation, Commercial Aviation, Customer Service, Flight Safety, Flights, Microsoft Office, Operations Management, Process Improvement, Transportation

Tidewater Community College   2000 — 2002

Joyce Bruni-JaredJoyce Bruni-Jared Virginia Beach, Virginia
HSBC Years November 2013 - Present
Job Administrative Professional in the Financial and Consumer Product industries.
Industry Financial Services
MetLife Securities   November 2014 - Present
HSBC   November 2013 - Present
Ghent Family Dentistry   August 2013 - November 2013
HSBC   November 2009 - April 2013
Cox Communications   February 2009 - November 2009
Cox Communications   1981 - 1999
City of Homestead Florida   September 1992 - March 1997
Americable International   March 1991 - September 1992

Training, Leadership, Customer Service, Sales, Customer Satisfaction, System Administration, Time Management, Microsoft Excel, Data Entry, Accounts Receivable, Administrative..., Accounts Payable, Finance, Credit, Outlook, Microsoft Word, Customer Experience, Credit Risk, Credit Analysis, Telecommunications, Technical Support, Troubleshooting, Loans, Microsoft Office, Invoicing, Administration

Adult Learning Center   2013 — 2013
Dental Assisting/Assistant

Tidewater Community College

Keith PoindexterKeith Poindexter Chesapeake, Virginia
HSBC Years August 2001 - August 2007
Job File Imaging Specialist at AvalonBay Communities
Industry Public Relations and Communications
AvalonBay Communities   March 2013 - Present
Belk   October 2012 - December 2012
HSBC   August 2001 - August 2007
ASI - GE Appliances   August 1998 - August 2001

Customer Service, Public Relations, Research, Quality Assurance, Social Media, Event Planning, Microsoft Office, Six Sigma, Public Speaking, Microsoft Excel, Event Management, Social Networking, Strategic Planning, Social Media Marketing, Editing, PowerPoint, Sales, Management, Project Management, Leadership, Facebook

Tidewater Community College   1983 — 1985
none, Business Administration and Management, General

Great Bridge High School   1980 — 1983
General, Data Processing

Kimberly BlalockKimberly Blalock Norfolk, Virginia Area
HSBC Years June 2010 - September 2010
Industry Banking
Old Point National Bank   Head TellerOld Point National BankSeptember 2010 - Present
HSBC   June 2010 - September 2010
Chartway Federal Credit Union   August 2007 - January 2010

Loans, Banking

Virginia Wesleyan College   2005 — 2006
Bachelor of Science (BS), Social Sciences

Tidewater Community College   2001 — 2003
Associate of Science (AS), Social Sciences

Nikole MoonNikole Moon Norfolk, Virginia Area
HSBC Years January 1999 - August 2011
Job Closer at Nikole's Mobile Notary Service
Industry Financial Services
Nikole's Mobile Notary Service   January 2012 - Present
HSBC   January 1999 - August 2011
HSBC   January 1999 - August 2011

Relationship Management, Banking, Financial Services, Credit, Credit Cards, Loans, Underwriting, Risk Management

Tidewater Community College

Sheana BrownSheana Brown Washington, District Of Columbia
HSBC Years January 2000 - December 2005
Job Program Coordinator/Payroll at GENERATION RENOVATION
Industry Nonprofit Organization Management
GENERATION RENOVATION   January 2009 - Present
Corporate Escalations Supervisor   June 2010 - June 2011
HSBC   January 2000 - December 2005

Windows 7, Word, Internet, Windows Server, Active Directory, Microsoft Office, Windows, XP, Troubleshooting, Computer Hardware, VMware, Operating Systems

Tidewater Community College   1996 — 1999
Nursing/Fashion Design

Norfolk Technical Vocational Center   1994 — 1996
Certificate, Medical Assisting

Nancy DeNardoNancy DeNardo Tampa/St. Petersburg, Florida Area
HSBC Years July 2006 - April 2010
Job Personal Banker at Fifth Third Bank
Industry Banking
Fifth Third Bank   February 2013 - Present
Citizens Bank   December 2011 - November 2012
Citizens Bank   April 2010 - December 2011
HSBC   July 2006 - April 2010

Banking, Small Business Lending, Consumer Lending

Tompkins Cortland Community College   1999 — 2007
Business, Management, Marketing, and Related Support Services

Charlotte BessetteCharlotte Bessette Greater New York City Area
HSBC Years August 2009 - November 2010
Job Sales Assistant Equity Derivatives chez Société Générale
Industry Investment Banking
Société Générale   April 2015 - Present
Société Générale   September 2013 - April 2015
Societe Generale   December 2010 - September 2013
HSBC   August 2009 - November 2010
HSBC   February 2009 - July 2009

Investment Banking, Financial Modeling, Financial Analysis, Valuation, Equities, Derivatives, Fixed Income, Microsoft Excel, Risk Management

Paul Wilmott Institute   2011 — 2012
Certification in Quantitative Finance, Quantitative Finance, on-going

Ecole supérieure de Commerce de Toulouse   2005 — 2009
Master in Management, Finacial Market

ESEC Barcelona   2006 — 2007

Maryana KratsbergMaryana Kratsberg New York, New York
HSBC Years December 2013 - Present
Job Direct Business Relationship Manager
Industry Financial Services
HSBC   December 2013 - Present
HSBC   August 2011 - Present
HSBC   January 2009 - January 2010
HSBC Bank   October 2007 - January 2009

Banking, Sales, Commercial Banking, Credit Analysis, Credit, Cross Selling, Customer Service, Finance, Financial Services, Loans, Management, Mortgage Lending, Portfolio Management, Relationship Management, Sales Operations, Training

Touro College
Bachelors degree, Finance

Brian DieterichBrian Dieterich Annapolis, Maryland
HSBC Years March 2003 - January 2008
Job Business
Industry Venture Capital & Private Equity
VR Mergers & Acquisitions   January 2008 - July 2011
HSBC   March 2003 - January 2008

Corporate Finance, Mergers & Acquisitions, Management, Entrepreneurship, Private Equity

Towson University
Bachelors of Science, Business; Sociology

Dennis CattertonDennis Catterton Baltimore, Maryland Area
HSBC Years 1999 - 2007
Job Contact Center Professional
Industry Financial Services
TAZZ Home Improvement/Regency Design   January 2008 - Present
HSBC Card Services   January 2005 - November 2007
HSBC   1999 - 2007
Metris Companies   March 1999 - January 2005

Towson University   1978 — 1980
Business Administration

Justin HechtJustin Hecht Greater New York City Area
HSBC Years July 2013 - Present
Job Prime Finance Middle Office Analyst at HSBC
Industry Investment Banking
HSBC   July 2013 - Present
Goldman Sachs   April 2013 - July 2013
Credit Suisse   June 2007 - October 2012

Equities, Hedge Funds, Securities Lending, Options, Middle Office, Finance, Bloomberg, Prime Brokerage, Fixed Income, ETFs, Derivatives, Trading, Mutual Funds, Investment Banking

Towson University   2001 — 2005

Kristine Patrey O'KelleyKristine Patrey O'Kelley Baltimore, Maryland Area
HSBC Years 2001 - 2008
Job Marketing Consultant at Unum
Industry Financial Services
Unum   January 2013 - Present
Unum   May 2009 - December 2012
Atlantic Coastal Mortgage   January 2009 - December 2009
Household International   March 2001 - December 2008
HSBC   2001 - 2008

Sales, Insurance, Disability Insurance, Life Insurance, Underwriting, Employee Benefits, Health Insurance, Customer Service, Long-term Care, Marketing, Term Life Insurance, Employee Relations, Sales Operations, Voluntary Employee..., Critical Illness, Benefits Administration

Towson University   1995 — 1999
BS, Business Administration

Boonsboro High School

Shavon ShockleyShavon Shockley United States
HSBC Years May 2004 - July 2008
Job Research Analyst at CoStar Group
CoStar Group   October 2008 - Present
HSBC   May 2004 - July 2008

Data Analysis, Relationship Management, Analytics, Customer Service, Portfolio Management, Call Centers

Towson University
Bachelor's degree, Special Education and Teaching

University of Maryland Eastern Shore

Andrew LovelandAndrew Loveland Lexington, Kentucky Area
HSBC Years March 2003 - February 2005
Job Infrastructure Manager at Xerox Business Services
Industry Computer Software
Xerox Business Services, LLC   July 2011 - Present
Xerox Business Services, LLC   March 2005 - July 2011
HSBC   March 2003 - February 2005

VMware ESX, NetApp Filers, Windows Server, Microsoft SQL Server, Fax Server, Fax over IP, Orion, Environmental Monitoring, Incident Management, Crisis Management, Problem Management, Change Management, BMC Remedy, Peregrine, Active DoD Secret..., Microsoft Office, SharePoint, NetApp, ITIL, Technical Support, VMware, Management, Active Directory, Business Process, Disaster Recovery, Networking, Project Management, Requirements Analysis, Virtualization

Transylvania University   1998 — 2002
Bachelor of Arts (B.A.), Business Administration, Management and Operations

Isabelle KrusenIsabelle Krusen Greater New York City Area
HSBC Years 2003 - 2005
Job Associate at Credit Suisse
Industry Financial Services
Credit Suisse   AssociateCredit Suisse Securities
HSBC   2003 - 2005

Trinity College-Hartford

Isabelle KrusenIsabelle Krusen New York, New York
HSBC Years 2004 - 2005
Job Director at Credit Suisse Prime Services Coverage
Industry Financial Services
Credit Suisse   June 2005 - Present
HSBC   2004 - 2005
The Bank of Bermuda   2003 - 2004

Capital Markets, Prime Brokerage, Equities, Hedge Funds, Fixed Income, Alternative Investments

Trinity College-Hartford   1999 — 2003

Vaidehi ReddyVaidehi Reddy Greater New York City Area
HSBC Years June 2005 - August 2005
Job Financial Services Professional
Industry Financial Services
Citigroup   June 2006 - July 2006
HSBC   June 2005 - August 2005

Trinity College-Hartford   2003 — 2007
BA, Economics

Jonathan Zhang MBAJonathan Zhang MBA Vancouver, Canada Area
HSBC Years July 2011 - July 2012
Job Solution Sales
Industry Electrical/Electronic Manufacturing
Schneider Electric   July 2012 - Present
HSBC   July 2011 - July 2012
ABB Inc.   May 2008 - December 2009
Siemens   August 2005 - May 2008

Teamwork, Sales, Account Management, Proposal Writing, Commercial Banking, Business Strategy, Financial Analysis, Business Planning, New Business Development, Project Management, Negotiation, Sales Management, Strategic Planning, Budgets, Solution Selling, Analysis, Business Development

The University of Calgary   2009 — 2011
Master, MBA

Trinity Western University   2001 — 2005
Bachelor, Finance

Christine GrzecaChristine Grzeca Greater Chicago Area
HSBC Years 1992 - February 2008
Job Retail Professional
Industry Financial Services
HSBC   1992 - February 2008
HSBC   May 1997 - November 2000
HSBC   1992 - 1997
Thompson Steel Company Inc   June 1987 - December 1992

Triton-College   1982 — 1985


Sandra DamitSandra Damit Greater Chicago Area
HSBC Years December 2000 - October 2007
Job Cusmtor Service
Industry Consumer Services
Quebecor World   May 2008 - 2009
HSBC   December 2000 - October 2007
target   June 1996 - December 2000
Gaint auto suppy   1995 - 1995
Walgreens   1992 - 1995

Triton-College   1990 — 1991

Steinmetz High School   1985 — 1989

Marylyons   1983 — 1985

Barbara TriplettBarbara Triplett Greater Chicago Area
HSBC Years May 2005 - July 2008
Job Collector
Industry Financial Services
Stoneleigh Recovery Associates   May 2012 - August 2013
HSBC   May 2005 - July 2008

Debt Collector for..., Credit, Banking, Credit Risk, Credit Analysis, Loans, Credit Cards, Portfolio Management, Retail Banking, Financial Analysis, Financial Risk, Risk Management, Financial Services, Commercial Banking

Triton College   1999 — 2001
Bachelor of Business Administration (BBA), Modern Management and Supervision

Bettina Bowens-ReddinsBettina Bowens-Reddins Chicago, Illinois
HSBC Years 1997 - 2009
Job Student at Triton College
Industry Real Estate
HSBC   1997 - 2009
HSBC   November 1997 - December 2008
Output Technologies   June 1995 - November 1997

Customer Support, Typing, Data Entry, Research, Account Reconciliation, File Management, Phone Etiquette, Troubleshooting, Team Management, Time Management, Insurance, Call Centers, Customer Satisfaction, Telephone Skills, Customer Service, Microsoft Office, Microsoft Word, Leadership, PowerPoint, Public Speaking

Triton College   2010 — 2013
Associate's degree, Early Childhood Education and Teaching

Triton College   2010 — 2013
Associate's degree, Early Childhood Education and Teaching, Made the Deans and the Presidents list every marking period save one.

Carolyn ConnerCarolyn Conner Chicago, Illinois
HSBC Years August 1993 - March 2009
Job Carolyn K's Home Daycare
Industry E-Learning
Self-employed   January 2012 - Present
HSBC   August 1993 - March 2009
Sears Holdings Corporation   August 1970 - December 1989

Triton College

Denise Jordan-VillasenorDenise Jordan-Villasenor Wood Dale, Illinois
HSBC Years June 1999 - June 2004
Job Administrative Assistant at Wood Dale Fire Protection District
Industry Government Administration
Wood Dale Fire Protection District   June 2015 - Present
Village of Franklin Park   May 2009 - June 2015
Dovenmuehle Mortgage   June 2004 - June 2008
HSBC   June 1999 - June 2004

Customer Service, Microsoft Office, Microsoft Word, Outlook, Government, Research, Microsoft Excel, Analysis, Bilingual-Spanish, Quality Assurance, Process Improvement, Policy, Banking, PeopleSoft, Software Documentation, Fire House, Ambulance Billing, Notary Public, Emergency Management

IT University   2014 — 2015
Certificate, Microsoft Office 2010

Triton College   2012 — 2014
Associate’s Degree, Business Administration

Jeff SumpterJeff Sumpter Greater Chicago Area
HSBC Years May 1997 - January 2011
Job HR Analyst
Industry Banking
HSBC North America   2011 - Present
HSBC   May 1997 - January 2011

Payroll, Performance Management, Vendor Management, Human Resources, Change Management, Employee Engagement, HR Transformation, SDLC, Organizational..., Microsoft Excel, Call Centers, Employee Relations, PeopleSoft, Customer Service, Business Analysis, Recruiting, Onboarding, Talent Acquisition, Talent Management, Strategic Planning, Process Improvement, Benefits Administration, HRIS, Management, Employee Benefits, Deferred Compensation, Business Process..., Leadership, Analysis, Risk Management, CRM, Incentive Programs, Time Management, Project Management, Strategy, Lotus Notes, Requirements Gathering, Applicant Tracking..., HR Consulting, HR Policies, Personnel Management, Succession Planning, Training

Triton-College   1997 — 1999

Joyce DowiarzJoyce Dowiarz Greater Chicago Area
HSBC Years September 1985 - Present
Job Senior Business Analyst at HSBC
Industry Information Technology and Services
HSBC   September 1985 - Present
API Alarm Systems   1984 - 1985
Chicago Spence Tool & Rubber Co   1981 - 1984

Microsoft Excel, PowerPoint, Customer Service, English, Windows, Research, HTML, Public Speaking, Editing, Strategic Planning, Negotiation, Accounting, Team Building

Triton College   1981 — 1983

Leticia BlissittLeticia Blissitt Greater Chicago Area
HSBC Years 2001 - 2009
Job Student at Triton College
Industry Accounting
hsbc   2001 - 2009

Triton-College   2007 — 2010

Melody NelsonMelody Nelson Greater Chicago Area
HSBC Years 1995 - 1998
Job Default Resolution Manager, Government Services at Financial Management Systems
Industry Banking
Financial Management Systems   2014 - Present
Financial Management Systems   2011 - 2013
CitiMortgage   2005 - 2009
Dovenmuehle Mortgage   2000 - 2005
Dovenmuehle Mortgage Inc.   1999 - 2000
Dovenmuehle Mortgage, Inc   1998 - 1999
HSBC   1995 - 1998

Training, Call Centers, Coaching, Performance Management, Talent Management, Banking, Compliance, Problem Solving, Customer Service, Policies & Procedures, Collection, Data Validation, Quality Assurance, Facilitation, Mentoring, Clear Communication, Morale Building, Relationship Development, Employee Development, Microsoft Office Suite, Administrator Lite, Enterprise Dialer Agent..., ED Management Recording..., Vision, MSP-Fidelity, Linx Correspondence, ACD Telephone Activity..., TLO, Titanium, Leadership, Management, Team Building

Wilbur Wright College
Associate, Applied Science, Office Information Systems

Triton College
Associates of Science, Business Management