HSBC Card Services
HSBC Card Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at HSBC Card Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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736 HSBC Card Services employees in database. Find out everything there's to know about HSBC Card Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
HSBC Card Services Employees
Wells Fargo June 2014 - Present
Citi 2009 - 2014
HSBC Card Services January 2004 - July 2008
HSBC Card Services November 2000 - January 2004
Computershare US January 1994 - November 2000
Computershare US September 1987 - January 1994
Skills
Credit Risk, Mortgage Underwriting, Credit Cards, Management, Customer Service, Customer Support, Financial Analysis, Call Centers, Work Under Minimal..., Internal Audit, Quality Auditing, Time Management, Strongly self-motivated, Possess strong..., Problem Solving, Employee Training, Organization, Credit Card Fraud, Mortgage Fraud, Mortgage Insurance, Building Relationships, Oral & Written..., Analyze Information, Service Level Management, Interviews, Six Sigma, Tax Reporting, Dispute Resolution, 10 Key, Typing 80 WPM, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Spanish-speaking
Education
Roosevelt University 1996 — 1998
Business Administration and Management, General
City Colleges of Chicago-Richard J Daley College 1988 — 1989
Data Processing
Gulf Coast Enterprises August 2014 - Present
CIG- Capital Insurance Group October 2013 - July 2014
Capital One May 2012 - April 2013
HSBC Card Services July 2008 - April 2012
HSBC Card Services January 2007 - July 2008
HSBC Card Services January 2005 - January 2007
HSBC Card Services August 2004 - January 2005
Skills
Project Management, Credit Cards, Financial Services, Process Improvement, Business Analysis, Analysis, Cross-functional Team..., Training, Project Planning, Relationship Management, Vendor Management, Management, Analytics, Leadership, Call Centers, Banking, SDLC, Risk Management, Project Portfolio..., Business Process..., PMO, Program Management
Education
Golden Gate University 2009 — 2012
Master of Business Administration (M.B.A.), Information Technology
California Polytechnic State University-San Luis Obispo 1998 — 2004
Bachelor's degree, Business Administration and Management, General
Capital One March 2006 - Present
HSBC Card Services March 2005 - March 2006
HSBC Card Services July 1998 - March 2005
Skills
Time Management, Customer Service, Quality Assurance, Data Analysis, Microsoft Word, Microsoft Excel, Data Entry, Management, Supervising, Job Coaching, Business Writing, Employee Engagement, Employee Training, Performance Appraisal
Education
Central Coast College 1995 — 1996
Certificate of Completion, Administrative Assistant and Secretarial Science, General
North Monterey County High School 1990 — 1994
Diploma, General High School Studies
Community Food Bank of San Benito County January 2015 - Present
Community Food Bank of San Benito County January 2014 - Present
Capital One April 2012 - October 2013
HSBC Card Services April 2006 - April 2012
Clear Channel Broadcasting March 2003 - February 2006
KION TV January 2003 - February 2006
Dority Roofing Inc. 2002 - 2003
Unisource Worldwide, Inc. 2001 - 2002
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Publisher, Access Database, PeopleSoft, Peachtree
Education
Heald College 2003 — 2004
Associate of Science (A.S.), Accounting
Central Coast College 2000 — 2001
Certified, Computer Technology Accounting
Capital One January 2015 - Present
Capital One November 2013 - January 2015
Capital One May 2012 - November 2013
HSBC January 2011 - May 2012
HSBC Card Services 1994 - December 2010
HSBC March 1991 - December 2010
HSBC Card Services February 2001 - September 2008
Skills
Project Management, SDLC, Business Analysis, Requirements Analysis, Credit Cards, Requirements Gathering, PMP, Vendor Management, Software Project..., Analytics, Business Requirements, Process Improvement, PMO, Program Management, Banking, Financial Services, Management, Result Oriented, Teamwork, Analysis, Access, Project Portfolio..., Integration, Business Process..., Visio, Governance, Systems Analysis, Project Delivery, Change Management, Resource Management, Agile Project Management, Agile Methodologies, Business Process, Risk Management
Education
Golden Gate University 2013 — 2013
BBA, Business Administration, Management and Operations
Bethany College of the Assemblies of God 1990 — 1993
Associate of Arts (AA), Business Administration, Management and Operations
Hayashi Wayland August 2014 - Present
Hayashi & Wayland 2013 - 2013
HSBC Card Services June 2008 - November 2008
Washington Mutual June 2005 - June 2008
Skills
Accounting, Financial Accounting, Bookkeeping, Financial Reporting, Microsoft Excel, Tax, Accounts Payable, Financial Analysis, Tax Preparation, Auditing, Account Reconciliation, Cash Flow
Education
California Polytechnic State University-San Luis Obispo 2012 — 2014
Bachelor of Business Administration (B.B.A.), Accounting, 3.5
Hartnell College 2008 — 2012
Associate of Science (A.S.), Accounting and Business/Management
Capital One 2014 - Present
HSBC Card Services December 2011 - March 2012
HSBC 1987 - 2011
Skills
Project Management, Leadership, Telecommunications, Change Management, Risk Management, Vendor Management, Strategy, Call Center, Program Management, Customer Experience
Education
California Polytechnic State University-San Luis Obispo
B.S., Business Administration
The George Washington University
Masters Certificate, Project Management
PSEG July 2015 - Present
Trade Source June 2014 - Present
Everest Institute February 2013 - December 2013
TRANE August 2013 - November 2013
HSBC Card Services May 2006 - December 2011
US Navy August 2001 - October 2005
Skills
Project Planning, Mechanical Engineering, Air Conditioning, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, Engineering, Teamwork, Public Relations, Electricians, Painting, Power Tool Operator, Supervisory Skills
Education
Everest Institute-Southfield 2014 — 2014
Accounting and Business/Management
Everest Institute-South Plainfield 2013 — 2013
Electrician
Tidewater Community College 2010 — 2012
Information Technology (Network Security)
Capital One June 2012 - October 2013
HSBC Card Services September 2010 - June 2012
Sears Holdings Corporation April 2006 - August 2010
Sears Holdings Corporation October 2008 - February 2009
Skills
Fraud Detection, Data Entry, Time Management, Microsoft Word, Credit, Leadership, Banking, Customer Service, Risk Management
Education
California State University, Monterey Bay 2014 — 2017
Computer Science and Information Technogoly, Computer Software Engineering, GPA : 3.9
UnitedHealth Group May 2015 - Present
Boston Scientific August 2012 - April 2015
Boston Scientific September 2010 - August 2012
Boston Scientific April 2010 - September 2010
Boston Scientific June 2008 - April 2010
The Marshall Group June 2007 - April 2008
HSBC Card Services June 2004 - June 2007
Midwest Coca-Cola Bottling Company February 2003 - June 2004
Skills
Leadership, Forecasting, Financial Modeling, Financial Analysis, Process Improvement, Project Management, Cross-functional Team..., Change Management, Business Analysis, Business Process..., Vendor Management, IT Asset Management, BMC Remedy, Finance
Education
Bethel University 2008 — 2010
Master's degree, Business Admin
University of Minnesota-Twin Cities 1993 — 1999
Bachelor's of Science, Applied Economics
Ernst & Young June 2012 - Present
HSBC Card Services June 2011 - June 2012
HSBC Card Services April 2010 - August 2011
HSBC January 2009 - April 2010
Arizona State University August 2008 - December 2008
HSBC May 2008 - August 2008
Arizona State University June 2007 - May 2008
ICICI Bank August 2004 - November 2006
Skills
Data Mining, Regression, Quantitative Modeling, Credit Risk, Credit Cards, Regression Testing, Financial Modeling, Risk Management, Six Sigma, Analysis, Financial Risk, Management Consulting, Statistics, Forecasting, Financial Analysis, Data Analysis, Analytics, Process Improvement, Project Management, Business Analysis, Portfolio Management, Finance, Financial Services, Credit, Management
Education
Arizona State University 2007 — 2008
Masters, Industrial Engineering
University of Mumbai 2000 — 2004
Bachelors, Production Engineering
Sindhi High School 1994 — 1998
The Judge Group May 2014 - Present
TEKsystems July 2012 - September 2013
DaVita September 2011 - March 2012
HSBC Card Services September 1994 - May 2011
Skills
SDLC, PMP, Business Requirements, User Acceptance Testing, Project Management, Project Planning, Requirements Gathering, Cross-functional Team..., Leadership, Management, Quality Assurance, Vendor Management, Requirements Analysis, Software Documentation, Business Analysis, Program Management, Software Project..., PMO, Project Portfolio..., Business Process..., Resource Management, Visio, Process Improvement, Business Process, Risk Management, Project Delivery, MS Project, IT Management, IT Strategy, Integration, Business Intelligence, Change Management, CRM, Governance, Systems Analysis, SharePoint
Education
Centenary College
BS, Business/Computer Science
County College of Morris
A.S, Business Administration
The TJX Companies, Inc. August 2015 - Present
Avenir Management Services Private Limited May 2015 - Present
Avenir Management Services Private Limited June 2014 - July 2015
HSBC Card Services February 2012 - January 2014
It's Not Yellow November 2010 - July 2013
TJX September 2009 - February 2012
University of Illinois at Urbana-Champaign October 2008 - August 2009
HSBC Global Technology India December 2005 - August 2008
Hewlett-Packard May 2005 - October 2005
Skills
Management Consulting, Competency Framework..., Competency Assessment, Leadership Development, Assessment Center, Corporate FP&A, Hoshin Kanri, Key Performance..., Balanced Scorecard, Operations Management, Inventory Management, Product Management, Logistics Management, Theory of Constraints, KRAs
Education
University of Illinois at Urbana-Champaign - College of Business 2008 — 2009
Master of Science, Technology Management
University of Mumbai 2000 — 2004
Bachelors of Engineering, Computer Science
R. D. National College 1998 — 2000
Upwork August 2015 - Present
Upwork May 2014 - August 2015
Capital One April 2010 - April 2014
JP Morgan Chase April 2006 - March 2010
HSBC Card Services July 2005 - September 2005
Skills
Risk Management, Analytics, Fraud, Vendor Management, Fraud Prevention, Process Improvement, Program Management, Portfolio Management, Financial Risk, SAS, Strategy, Governance
Education
University of Cincinnati 2004 — 2006
MA, Applied Economics - Quantitative Analysis
Birla Institute of Technology and Science, Pilani 1998 — 2003
MA, Economics
Birla Institute of Technology and Science, Pilani 1998 — 2003
BE, Electronics & Instrumentation
Bright Now! Dental May 2013 - Present
HSBC Card Services January 2007 - July 2007
Redwood Banner Hangers May 2002 - May 2007
Ryerson May 2005 - January 2007
Peace Corps February 2000 - April 2002
Skills
Cpr Certified, AED, X-ray, Radiology, Local Anesthesia, Ultrasonics, Charting, Oral Care, Sealants, EOIO, Dental Imaging, Sterilization, Dentrix, Dexis, Communication, Business-minded, Sales, Customer Satisfaction, Teamwork, Management, Motivated self-starter, Energetic Leader
Education
Carrington College-Boise 2011 — 2012
Associate of Science (AS), Dental Hygiene/Hygienist
Boise State University 1995 — 1998
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Boise State University 1995 — 1998
Bachelor of Business Administration (BBA), Human Resources Management and Services
American Express March 2014 - Present
American Express October 2011 - February 2014
HSBC Card Services November 2010 - October 2011
HSBC Card Services October 2008 - November 2010
HSBC Card Services March 2007 - October 2008
Skills
Credit Cards, Credit Risk, Risk Analytics, Portfolio Management, SAS, Financial Risk, Risk Management, Credit, Statistical Modeling, Basel II, Analytics, Predictive Analytics, Predictive Modeling, Business Analysis
Education
Purdue University 2005 — 2008
Master's degree, Industrial Engineering
Birla Institute of Technology and Science 2001 — 2005
BS, Mechanical Engineering
Zuercher Technologies December 2014 - Present
Capital One October 2013 - December 2014
Capital One May 2012 - October 2013
HSBC Card Services April 2006 - May 2012
Skills
Employee Relations, Process Improvement, Human Resources, Employee Engagement, Change Management, Financial Services, Administrative..., Administrative Work, Administrative Functions, Administrative Office..., Employee Benefits, Administration, PeopleSoft, Credit Cards, Operations Management, Payroll, Program Management, Customer Service, Administrative..., Business Analysis, Leadership, Management, Microsoft Office
Education
South Dakota State University 1995 — 1998
Bachelor of Science (B.S.), Human Resources Management/Personnel Administration, General
Black Hills State University 1994 — 1995
Human Resources Management/Personnel Administration, General
Wonderloud January 2012 - Present
The Big Hook March 2015 - Present
HSBC 2005 - 2010
HSBC Card Services 2001 - 2005
HSBC Card Services September 2001 - February 2003
Coventus September 1999 - January 2001
Windance Networks January 1997 - August 1999
CIBC January 1988 - December 1997
Skills
Personal Branding, Coaching, Brand Development, Resume Writing, Pitching Ideas, Social Media, Social Enterprise, Non-profit Consulting, Taglines, Company Naming, Entrepreneurship, Direct Marketing, Grant Writing, Branding & Identity, Integrated Marketing, Marketing Strategy, Workshop Development, Marketing, Marketing Communications, Project Management, Team Building, Strategic Planning, Mentoring, Multi-channel Marketing, Workshop Facilitation, Customer Service, Cross-functional Team..., Market Research, Employee Relations, Product Marketing, Public Speaking, Online Marketing, Campaign Management, Analytics, Non-profit Marketing, Non-profit Board..., Web Content, Leadership, Start-ups, Direct Mail, Training, Management
Education
University of Toronto - Ontario Institute for Studies in Education 2008 — 2008
Professional Coaching
University of Victoria 1997 — 1998
Interdisciplinary Diploma, Intercultural Communications
University of Victoria 1995 — 1998
Bachelor of Arts, Anthropology
Algonquin College of Applied Arts and Technology 1993 — 1995
Diploma, Aboriginal Studies
Beyond Imagination Ministry January 2012 - Present
Suburban Christian Church June 2003 - December 2011
HSBC Card Services July 2002 - June 2003
Rockwood Church of God June 1996 - June 2003
MassMutual Financial Group May 2001 - January 2002
Multnomah University September 1995 - June 2000
Skills
Volunteer Management, Nonprofits, Fundraising, Non-profits, Coaching, Program Development, Community Outreach, Event Planning, Public Speaking, Conflict Resolution, Leadership Development, Leadership, Event Management, Grant Writing, Teaching, Team Building
Education
Multnomah University 1995 — 2000
Bachelor's degree, Double Major Music and Theology
Clackamas Community College 1994 — 1995
One college Start
Accenture May 2013 - Present
Capital One February 2013 - April 2013
Capital One May 2012 - February 2013
HSBC Card Services April 2010 - May 2012
HSBC Card Services December 2007 - April 2010
HSBC Card Services May 2006 - October 2007
Education
The University of Chicago - Booth School of Business 2010 — 2013
MBA
California Polytechnic State University-San Luis Obispo 2001 — 2006
Bachelor of Science in Business Administration
eBay Inc November 2012 - Present
Capital One Financial Corp. (Formerly HSBC Cards & Retail Services) May 2012 - November 2012
HSBC Card Services April 2011 - May 2012
Cricket Communications Inc September 2010 - December 2010
Oklahoma State University March 2009 - September 2010
Cognizant Technology Solutions October 2006 - December 2008
Skills
SAS, Data Analysis, Predictive Modeling, Data Mining, SQL, CRM, Segmentation, Market Research, Cluster Analysis, Database Marketing, Data Warehousing, SPSS, Analytics, Statistics, Strategic Planning, Analysis, Business Performance..., New Business..., Campaign Management, Forecasting, Teradata, Business Analytics, Mainframe, Marketing Analytics, Tableau
Education
Oklahoma State University 2009 — 2011
Master of Science, Management Information Systems; Data Mining & CRM Applications
Anna University 2002 — 2006
Bachelor of Engineering, Computer Science
Pre-Medical/Pre-Dental Plus Program 2012 - Present
Seton Hall University October 2004 - October 2012
HSBC Card Services 2001 - 2004
Skills
Student Development, Career Counseling, Teaching, Recruiting, Higher Education, Staff Development, Student Affairs, Community Outreach, Student Financial Aid, Microsoft Word, Event Planning, Admissions, Academic Advising, Customer Service, Program Development, Public Speaking, Microsoft Excel, Microsoft Office, Data Entry, Student Recruiting, Non-profits, Nonprofits, Fundraising
Education
Seton Hall University 2007 — 2011
Master's degree, College Student Personnel Administration
Bloomfield College
Bachelors of Science, Business Administration, Marketing Concentration
HSBC Card Services August 2010 - April 2012
The Paper Lilly March 2003 - February 2009
Map Communications December 2005 - August 2006
Skills
Credit Cards, Cash Management, Payments, Microsoft Excel, Call Centers, Accounts Receivable
Education
Centura College-Chesapeake 2013 — 2015
Paralegal Studies
Willbros Engineers, Inc. October 2014 - Present
PREMIER May 2014 - June 2014
PREMIER January 2014 - April 2014
PREMIER October 2013 - January 2014
PREMIER WEST COST SERVICES January 2013 - September 2013
Utiliquest December 2009 - July 2012
Rojas Designs January 2000 - June 2011
Werner Enterprises, Dominguez Farms September 2008 - December 2008
HSBC Card Services April 1995 - March 2008
Skills
Project Management, Analysis, Training, Microsoft Office, Program Management, AutoCAD, Management, Data Analysis, Process Scheduler, Construction, Budgets, Electrical & Plumbing..., Energy Title-24 Calcs, Interior & ..., •Good People Skills,..., Risk Management, Radiodetection PCM+...
Education
Universidad Michoacana de San Nicolás de Hidalgo 1982 — 1988
Master of Architecture (M.Arch.), Arquitect
CET-Salinas 1995 — 1996
Computer operator, Computer Technology/Computer Systems Technology
PREMIER Bankcard May 2012 - Present
FanSided.com October 2012 - July 2013
AAA Collections Inc. 2011 - 2012
HSBC Card Services 2005 - 2011
New Radio Group, LLC January 2002 - January 2005
Dakota Rose Broadcasting January 2001 - January 2002
Gateway Computer January 2000 - January 2001
Creative Services January 1999 - January 2000
Skills
Management, Advertising, Broadcast, Coaching, Radio, Interviews, Broadcast Journalism, Public Speaking, Team Building, Sports, Project Management, Call Centers, Time Management, Editing, Process Improvement, Asset, Production, Writing, Team Leadership, Call Center, Copywriting, Credit, Data Analysis, Credit Cards, Risk Management, Performance Management, Business Analysis, Analysis, Team Management, Project Planning, Key Performance..., Program Implementation, Planning Budgeting &..., Team..., Staff Training, Market Analysis, Problem Solving
Education
Brown College 1999 — 2001
B.A. in Radio Broadcasting, Broadcast Journalism
South Dakota State University 1997 — 1999
EGS April 2013 - Present
Beyond The Mask January 2008 - Present
lia sophia December 2009 - December 2014
BTM January 2012 - April 2013
Fiducial August 2011 - November 2011
NCO Financial Systems August 2010 - July 2011
ALW Sourcing, LLC August 2010 - July 2011
World Relief July 2009 - September 2010
HSBC Card Services February 2006 - August 2008
MBNA November 2000 - March 2006
Skills
Temporary Placement, Employee Relations, Employee Training, EEO, Campus, Talent Acquisition, Recruiting, Applicant Tracking..., Onboarding, Talent Management, Human Resources, Technical Recruiting, HRIS, College Recruiting, Sourcing, Succession Planning, Workforce Planning, Behavioral Interviewing, PeopleSoft, New Hire Orientations, Taleo, Internet Recruiting, Personnel Management, Screening, Training, Coaching, Job Fairs, Screening Resumes, Resume Writing, Executive Search, Background Checks, HR Consulting, Conflict Resolution, Temporary Staffing, HR Policies, Employee Engagement, Management, Leadership, Employee Benefits, Career Counseling, Job Descriptions, Benefits Administration, CRM, Interviews, Team Building, Hiring, Career Development, Time Management
Education
Liberty University 2013 — 2016
Master's Degree, Marriage and Family Therapy/Counseling
University of Phoenix 2010 — 2012
Masters of Management, Human Resource Management
University of Phoenix
B.S, Business Management
Cheyney University of Pennsylvania 1991 — 1993
Elementary Education and Teaching
Argo Group International Holdings, Ltd. January 2013 - Present
Victor O. Schinnerer & Co., Inc. April 2009 - January 2013
HSBC Card Services July 2008 - April 2009
HSBC July 1998 - June 2008
Skills
Customer Service, Microsoft Word, Administrative..., Sales Management, Operational Excellence, Sales Operations, Windows, Microsoft Excel, Lotus Notes, Training, Rating, Invoicing, Data Entry, Commercial Insurance, Reinsurance, Property & Casualty..., Underwriting, Insurance, Finance, Legal Liability, Outlook, Risk Management, Employment Practices..., General Insurance, Liability, Claim, Brokers
Education
Borough of Manhattan Community College 1996 — 1999
Computer Programming
Canarsie High School 1990 — 1994
Wells Fargo August 2014 - Present
Wells Fargo March 2013 - August 2014
Sony January 2012 - May 2012
HSBC Card Services December 2010 - January 2012
HSBC Card Services February 2009 - December 2010
HSBC February 2007 - February 2009
HSBC Card Services July 2006 - February 2007
Mullen December 2005 - July 2006
Ogilvy & Mather July 2000 - July 2005
Skills
Direct Marketing, Marketing Strategy, Competitive Analysis, Relationship Management, Vendor Management, Team Management, Customer Acquisition, Creative Strategy, Integrated Marketing..., Integrated Marketing, Email Marketing, Marketing Management, Business Development, Analytics
Education
Bangalore University
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General
University of California, Berkeley
Professional Certificate, Marketing
TruGreen LandCare March 2013 - February 2014
Comcast NBC Universal July 2008 - July 2011
Coleman & Associates Enterprise April 2007 - April 2008
HSBC Card Services November 2005 - January 2007
Skills
Illustrator, Adobe Creative Suite, Graphic Design, Logo Design, Photoshop, Web Design, Illustration, Adobe Acrobat, Posters, Graphics, Flash, QuarkXPress, Mac, Photography
Education
Orange Park High School 1999 — 2001
High School Diploma, Liberal Arts and Sciences/Liberal Studies, 3.0
Tidewater Community College 2001 — 2003
Graphic Design, 3.0
Art Institute of Pittsburgh 2011 — 2014
Associate of Arts (A.A.), Graphic Design
HSBC Card Services January 2006 - Present
Capital One January 2000 - Present
HSBC Card Services January 2000 - January 2006
Safeway Stores January 1995 - January 2000
Skills
Call Centers, Training, Analysis
Education
CSU Sacramento
Bachelor of Arts (B.A.), History
Hartnell College
Sacramento State University
Bachelor of Arts
New Leaf Behavioral Health, LLC August 2013 - May 2014
HSBC Card Services November 2006 - August 2010
TCIM Services January 2006 - December 2006
Skills
Organizational..., Organizational..., Strategic Planning, Retail Management, Records Management, Auditing, Customer Satisfaction, Retail, Sales Management, Quality Assurance, Collections, Customer Negotiations, Persuasive Writing, Microsoft Excel, Social Perceptiveness, Time Management, Payroll, Coordination, Operational Analysis, Business Decision Making, Critical Thinking, Complex Analysis, Persuasiveness, Leadership, Lotus Notes, Account Management, Sales, Hiring, Policy, Training, Employee Relations, Customer Service, Team Building
Education
American InterContinental University 2009 — 2011
MBA, Organizationa Psychology & Development
Career Point College 2005 — 2005
Certificate, Accounting Clerk
Southern Nazarene University 2002 — 2003
Bachelors of Science, Family Studies & Gerontology
Tulsa Community College 1986 — 1990
AA, Liberal Arts
Colonial Baptist Church December 2006 - Present
Advantage Investing June 2009 - 2012
HSBC Mortgage Services April 2006 - November 2006
HSBC Card Services January 2004 - March 2006
Sorbilite Inc. February 2001 - February 2003
WPMH Radio December 1992 - April 1994
Skills
Public Speaking, Nonprofits, Microsoft Office, Leadership Development, Event Planning, Customer Service, Teaching, Microsoft Excel, Microsoft Word, Volunteer Management, Editing, Leadership, Community Outreach, Outlook, Social Media, Data Entry, PowerPoint, Social Networking
Education
Virginia Beach Theological Seminary 2006 — 2012
M.B.S., Bible
Bob Jones University 1996 — 2000
Bachelor of Science, Mass Media
Stonebridge High School 1994 — 1996
Diploma
Starbucks November 2013 - Present
Sedgwick Claims Management Services, Inc September 2012 - November 2013
Empire Pacific Risk Management June 2010 - September 2012
Chartis May 2007 - June 2010
HSBC Card Services October 2005 - May 2007
ESIS February 2005 - October 2005
AIG August 2003 - February 2005
Skills
Claims Management, Risk Assessment, Continuous Improvement, Insurance, Risk Mitigation, Risk Financing, Workers Compensation, Claims Administration, Subrogation, Auto Liability, General Liability, CPT, ICD-9, Risk Management, Claims, Property & Casualty..., Insurance Claims, Commercial Insurance, Liability, General Insurance, Claim, Liability Analysis, Claim Investigation, Casualty, Workers' Compensation..., Reinsurance, Professional Liability, Legal Liability
Education
City University of Seattle 2013 — 2015
Bachelor of Science (BS), Business Administration and Management, General
University of Phoenix-Oregon Campus 2012 — 2013
Bachelor of Science (BS), Business Administration and Management, General, 4.0
Sunset High School 1998 — 2002
Goldman Sachs June 2014 - Present
HSBC Finance Corporation January 2011 - May 2014
HSBC Card & Retail Services February 2009 - February 2011
HSBC Card & Retail Services June 2007 - January 2009
HSBC Card Services November 2003 - May 2007
Bajaj Auto Ltd 1999 - 2001
Skills
Credit Risk, Credit Cards, Portfolio Management, Basel II, Risk Analytics, Mortgage Lending, Retail Risk Management, Private Label Cards, Basel III, Securitization
Education
Arizona State University 2001 — 2003
Master of Science, Industrial Engineering / Applied Statistics
National Institute of Technology Calicut 1995 — 1999
Bachelors, Engineering & Management
Xtreme Consulting Group, Inc. March 2015 - Present
Lilien Systems December 2013 - December 2014
ITX Corp. May 2013 - July 2013
Fiserv July 2012 - March 2013
Knowledge Learning Corporation February 2009 - July 2011
Certain Software, Inc. July 2005 - November 2008
HSBC Card Services September 2007 - February 2008
Web-2-Web Marketing 2003 - 2005
Micromuse 2000 - 2003
Skills
Enterprise Software, Account Management, Business Development, Professional Services, Big Data/Analytics, Mobile Devices, Strategy, Management, Product Marketing, Sales, Strategic Partnerships, SaaS, CRM, Marketing Strategy, Program Management, Salesforce.com, B2B, Marketing, Process Improvement, Digital Marketing, Sales Operations, Strategic Planning, Contract Negotiation, Project Management, Integrated Marketing, Lead Generation, Business development
Education
Udacity 2014 — 2015
Extended Education, University of California at Berkeley 2000 — 2000
California State University-Chico 1994 — 1996
BA
LPL Financial February 2014 - Present
QBE FIRST June 2012 - February 2014
MasterCard October 2011 - February 2012
HSBC June 2002 - June 2011
HSBC Card Services February 2001 - June 2002
MLGW 1999 - 2001
Government of Alberta 1982 - 1993
Skills
JCL, CICS, COBOL, DB2, Easytrieve, Fileaid, MVS, IMS DB/DC, SPUFI, Endeavor, Quality Center, Visio, Serena Changeman, Xpediter, SDLC, Software Project..., Software Development, Business Analysis, Software Documentation, Requirements Analysis, Systems Analysis, Unix, SQL, Testing, Integration, Database Design, Requirements Gathering, Analysis, Process Improvement, Program Management, Business Requirements, Databases, Access, Mainframe, User Acceptance Testing, PMP, Data Warehousing, Data Modeling, SharePoint, Project Management, PMO, Agile Methodologies, Business Intelligence, TSO, Vendor Management, HP Quality Center
Education
Baruch College, City University of New York (CUNY)
Bachelor of Science Degree, Computer Science
Northern Alberta Institute of Technology
Honors Diploma, Computer Science/Networking
Capital One June 2013 - Present
Capital One May 2012 - January 2014
HSBC Card Services September 2002 - June 2012
Skills
Credit Cards, Relationship Management, Risk Management
Education
Augustana University (SD) 1997 — 2001
Business Administration
Goldman Sachs June 2014 - Present
Goldman Sachs September 2010 - May 2014
NYC Department of Small Business Services January 2010 - August 2010
Zagat Survey March 2009 - December 2009
Bank of America February 2006 - August 2007
HSBC Card Services April 2003 - February 2006
Skills
Financial Analysis, Financial Modeling, Investment Banking, Valuation, Business Analysis, Project Management
Education
City University of New York-Baruch College - Zicklin School of Business 2008 — 2010
MBA
St. Francis Degree College 2000 — 2003
B Com
Hyderabad Public School - High School 1998 — 2000
Learners Academy
Johns Hopkins Hospital 2010 - Present
HSBC August 1999 - August 2008
HSBC Card Services May 1999 - August 2008
Skills
SAP HR, HR Policies, Kronos Timekeeping, Kronos, Customer Service, HR Reports, Human Resources, Hiring Employees, Payroll
Education
Baltimore City Community College 2012 — 2012
Working towards Associates, Human Resources Management/Personnel Administration, General
Forest Park Senior High 1986 — 1993
Diploma
Capital One May 2012 - Present
HSBC August 2007 - April 2012
HSBC October 2004 - August 2007
HSBC Card Services April 2002 - September 2004
HSBC Card Services August 2000 - March 2002
Skills
Credit Cards, Analytics, Relationship Management, Call Center, Business Analysis, Business Relationship..., Process Improvement, Risk Management, Project Management, Call Centers, Sales, Customer Retention, Program Management, Coaching, Vendor Management, Business Process...
Education
University of Nevada-Las Vegas 1998 — 2000
Clark Atlanta University 1997 — 1998
PaKua Martial Arts & Yoga June 2007 - January 2013
HSBC Card Services February 2005 - October 2006
Ruby's Diner, Inc. March 2003 - August 2004
WTI October 2000 - October 2002
Skills
Human Resources, Personnel Management, Financial Services, Relationship Management, Risk Management, Call Centers, Employee Benefits, Insurance, Employee Training, Workers Compensation, Full-life Cycle..., ADP Payroll, Safety Management..., Customer Service, Policy Writing, Employment Law, Training, Performance Management, Onboarding, New Hire Orientations, Hiring, Employee Relations
Education
California State University-Northridge
Bachelor of Arts (B.A.), Psychology
UC Irvine
Management Certificate, Human Resources Management/Personnel Administration, General
Volvo Penta December 2004 - Present
Volvo Penta December 2004 - November 2011
HSBC Card Services May 1999 - November 2004
Skills
Customer Relations, Problem Solving, Customer Service, Marketing Strategy, New Business Development, Microsoft Excel, Advertising, Management, Budgets, Team Leadership, Event Planning, Team Building, Forecasting, Retail, Process Improvement, Microsoft Office, Sales Management, Customer Satisfaction, Negotiation, Project Management, Public Speaking, Sales, Change Management, Account Management, Product Development, Project Planning, Purchasing
Education
Western Carolina University 1996 — 1999
B.S. in Communications, Training & Development, Marketing
Appalachian State University 1994 — 1996
Capital One August 2012 - August 2015
HSBC January 2010 - July 2012
HSBC Card Services December 2008 - December 2009
HSBC Card Services October 2006 - December 2008
Skills
Marketing, Credit Cards, Product Development, Analytics, Campaign Management, Direct Marketing, Portfolio Management, Marketing Strategy, Vendor Management, Forecasting, Strategic Planning, Management, Business Strategy, Project Management, Business Process..., Marketing Research, Marketing Communications, Regulatory Requirements, Real Estate, Branding, Budgeting, Partnerships
Education
California Polytechnic State University-San Luis Obispo 1992 — 1994
Master of Business Administration (MBA), International Finance
California Polytechnic State University-San Luis Obispo 1987 — 1992
Industrial Technology (BS), Industrial Production Technologies
Cheyney University February 2008 - Present
The Salvation Army September 1996 - Present
HSBC Card Services February 1996 - January 2008
Skills
Coaching, Customer Service, Public Speaking, Community Outreach, Fundraising, Nonprofits, Teaching, Higher Education, Leadership, Research, Editing, Public Relations, Program Development, Volunteer Management, Microsoft Office, Microsoft Excel
Education
Cheyney University of Pennsylvania 2009 — 2015
Bachelor’s Degree, Parks, Recreation and Leisure Studies
Thomas McKean High School 1983 — 1986
Diploma
Comcast March 2012 - Present
Ogilvy & Mather November 2007 - February 2012
Fair Isaac June 2006 - November 2007
HSBC Card Services April 2003 - April 2006
Skills
Business Strategy..., Marketing Strategy, Marketing Intelligence, Marketing Analytics, Media Mix Optimization, Forecasting, Sales Channel..., Loyalty Programs, Statistical Modeling, Web Analytics, Unica, Optimizations, Digital Marketing, Business Strategy, Management, Optimization, Sales, Analytics, Marketing Mix, Integrated Marketing, Predictive Modeling, Strategy, Segmentation, CRM, Program Management, Market Research, Marketing
Education
Bowling Green State University 2001 — 2003
Master of Science, Operations Research and Computer Science
Osmania University 1996 — 2000
Bachelors, Math, Applied Math & Statistics
BPDAV School
Siemens Energy January 2013 - Present
Siemens January 2008 - December 2012
Siemens Energy January 2008 - December 2012
HSBC October 2000 - January 2008
HSBC Card Services October 2000 - January 2008
HSBC October 2000 - October 2006
Bank of America January 1997 - January 2000
Skills
Employee Relations, Strategy, Engineering, Human Resources, Workshops, Benefits Administration, Recruiting, Needs Analysis, Customer Service, Public Relations, PowerPoint, Call Center, Database Administration, Process Engineering, Sales, Finance, Onboarding, Organizational..., Talent Acquisition, Performance Management, Program Management, Change Management, Training, Talent Management, Leadership Development, Coaching, Process Improvement, College Recruiting, Personnel Management, Employee Benefits, Management
Education
HRCI 2006 — 2006
Professional, Human Resources
California State University-Monterey Bay 1997 — 2000
Bachelor of Arts (BA), Business/Corporate Communications
California State University-Monterey Bay 1997 — 2000
B.A, Human Communications
Cuesta College 1994 — 1997
A.A, General Studies
Octapharma Plasma, Inc. September 2015 - Present
Dollar Tree Stores September 2012 - Present
HSBC Card Services 2012 - 2012
Skills
Investments, Leadership, Strategic Planning, Team Building, Microsoft Excel, Negotiation, Training, Team Leadership
Education
ECPI University 2015 — 2016
Associate of Science (A.S.), Medical/Clinical Assistant
Centura College-Virginia Beach 2012 — 2013
Certification/Diploma, Medical Billing and Coding, 3.97
Capital One April 2012 - Present
HSBC Card Services January 2005 - April 2012
HSBC Card Services April 2001 - January 2005
HSBC September 2000 - April 2001
Citi September 1998 - September 2000
Citi 1996 - 1998
Citi April 1990 - August 1996
Citi August 1989 - April 1990
Skills
Call Centers, Management, Process Improvement, Relationship Management, Credit, Process Scheduler, Networking, Customer Service, Change Management, Customer Satisfaction, Risk Management, Business Analysis, Banking, Collections, Credit Cards, Business Process..., Analysis, Financial Services
Education
National American University 1995 — 1995
Network certification, Microsoft Server, Novell Networks, Visual Basic, A.
Augustana College (SD) 1986 — 1988
Psychology
Northern State University 1976 — 1980
Music Education
Capital One May 2012 - Present
Zija International 2013 - 2015
HSBC Card Services June 2010 - May 2012
HSBC Card Services August 2006 - June 2010
Household International March 2001 - August 2006
Skills
Business Analysis, Project Management, Team Leadership, MS Project, Entrepreneurship, Customer Service, Microsoft Office, Personal Development, Self Management, Self-driven, Access Database, Reporting & Analysis, Property Management, Teamwork, Volunteering, Youth Leadership, Parenting, New Business Development, Landlord-Tenant, Agile Project Management, Version One, Process Improvement, Access, Risk Management, Business Process
Education
Bellevue University 2013 — 2014
Bachelor of Science (BS), Project Management, 3.9 GPA
Southeast Technical Institute 2012 — 2012
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Premium Retail Services July 2015 - Present
Deals on Wheels October 2014 - Present
Scientific Games April 2012 - October 2012
Office Team February 2011 - April 2011
ACE Group June 2010 - July 2010
Flagger Force Traffic Control Services September 2009 - November 2009
Garda Cash Logistics October 2006 - November 2007
HSBC Card Services July 2006 - August 2007
Community Transit of Delaware County September 2002 - May 2006
Granite Run Buick GMC January 2001 - July 2001
Skills
Customer Service, Sales, Reception, Account Management, Direct Sales, Call Center, Team Building, Data Entry, New Business Development, Coaching, Microsoft Excel, Contract Negotiation, Negotiation, Strategic Planning, Outlook, Cold Calling, Merchant Services, Retail, Leadership, Call Centers, Training, Microsoft Word, Management
Education
Capella University 2011 — 2013
Information Technology, Information Assurance and Security
Colorado Technical University 2010 — 2010
N/A, Criminal Justice
Cardinal O'Hara High School 1984 — 1987
Diploma, Business
SuccessFactors May 2014 - Present
SuccessFactors, an SAP Company 2012 - April 2014
L-3 Communications, CS-West March 2011 - January 2012
L-3 Communication Systems - West March 2010 - March 2011
L-3 Communication Systems - West May 2007 - March 2010
HSBC Card Services March 2001 - April 2006
VCSSW 1999 - 2001
Skills
Organizational..., Performance Management, Talent Management, Change Management, Leadership Development, Succession Planning, System Administration, Software Implementation, Training, Human Resources, SuccessFactors, HRIS, Consulting, Project Management, SaaS, Management, Talent Acquisition, Applicant Tracking..., Leadership
Education
Ashford University 2009 — 2010
B.A., Organizational Management
Weber State University 1997 — 1998
Associate of Science, Communications
Inovalon July 2013 - Present
Inovalon July 2012 - Present
HBO July 2010 - July 2012
AppLabs June 2010 - June 2012
Research Foundation of CUNY September 2008 - June 2010
HSBC Card Services June 2006 - August 2008
Skills
Quality Center, Test Planning, Manual Testing, Test Automation, SQL, Regression Testing, JIRA, Testing, Quality Management, Automation, SDLC, Microsoft SQL Server, Java, Requirements Analysis, Test Cases, User Acceptance Testing, QA Automation, C#, Quality Assurance, Agile Methodologies, System Testing, VBScript, SSRS, HP Quality Center
Education
City University of New York City College 2008 — 2010
M.S Computer Engineering, Computer Science
Maharashtra Institute of Technology 2003 — 2007
Bachelor of Engineering, Computer Science
The Firm Public Relations & Marketing February 2014 - Present
Airgroup November 2013 - February 2014
Resolution PI September 2012 - November 2013
Brigham Young University September 2011 - August 2012
Brigham Young University September 2009 - September 2011
Brigham Young University January 2009 - August 2009
Dixon Truman Fisher & Clifford August 2008 - December 2008
HSBC Card Services June 2006 - August 2006
Skills
Microsoft Word, Editing, Microsoft Office, Microsoft Excel, PowerPoint, Cataloging, Research, Customer Service, Data Analysis, Training, Teaching, Management, Leadership, Event Planning, Public Speaking, Outlook, Social Media, Social Networking, Analysis
Education
Brigham Young University
Bachelor of Arts, Humanities - Media Arts Emphasis
Comcast September 2014 - Present
Xerox January 2013 - May 2014
TCF Bank May 2011 - December 2011
HSBC Card Services July 2008 - February 2010
Sam's Club August 2004 - September 2008
Medill School of Journalism, Northwestern University August 2005 - May 2006
Skills
Sales, Customer Service, Networking, Insurance, Credit, Retail, Adobe Creative Suite, Graphic Design, InDesign, Dreamweaver, Web Design, Photoshop, Marketing, Marketing Strategy, Brand Development, Microsoft Office, PowerPoint, Call Centers, Telemarketing, Customer Retention, Customer Experience, Microsoft Excel, Microsoft Word, Time Management, Software Documentation, Troubleshooting, Marketing Communications, Data Entry, Telephone Skills, Technical Support, Mac, Illustrator, Branding, Spreadsheets, Sales Presentations, Teamwork, Corporate Branding, Inside Sales, Business Cards, Creative Writing, Layout, Customer Support, Customer Satisfaction, Training
Education
Chicago State University 2012 — 2014
Visual Communication, Design and Visual Communications, General
Chicago State University 2012 — 2013
B.A of Arts, Graphic Design, Senior
South Suburban College 2010 — 2012
Associate of Arts (A.A.), Graphic Design
TransUnion February 2014 - Present
HSBC November 2010 - January 2014
HSBC July 2009 - November 2010
HSBC April 2006 - June 2009
HSBC April 2004 - April 2006
HSBC Card Services April 2002 - April 2004
HSBC (formerly Household Credit Services) April 1999 - April 2002
HSBC (formerly Household Credit Services) November 1996 - April 1999
HSBC (formerly Household International) October 1995 - November 1996
HSBC (formerly Household International - Alexander Hamilton Life) October 1994 - October 1995
Skills
Global Human Resources..., Human Resources, Resourcing Strategy, Talent Management, Operations Management, Strategic HR, HR Transformation, Human Resource Planning, Staff Development, Relationship Management, Change Management, Leadership, Training, Financial Services, Succession Planning, Executive Coaching, Employee Benefits, Recruiting, Personnel Management, Employee Relations, Career Development, Strategy, Performance Management, Coaching, Leadership Development, Conflict Resolution, Deferred Compensation
Education
Walsh College of Accountancy and Business Administration 1992 — 1995
Bachelors, Accounting
Central Michigan University 1989 — 1991
General Business
GE Capital May 2014 - Present
Barclays April 2011 - May 2014
GE Capital June 2006 - April 2011
HSBC Card Services January 2005 - June 2006
Citibank January 2001 - December 2004
Skills
Data Mining, ALM, Credit Risk, Hedging, SAS programming, Basel II, VAR, QRM, Liquidity Risk, Risk Analytics, Financial Analysis, Economic Capital, Real Estate Economics, Data Analysis, R, CCAR, Stress Testing, Interest Rate Risk..., FTP, Valuation Modeling
Education
Bentley University 1993 — 1995
Master Degree, Accounting and Finance
Renmin University of China 1989 — 1993
Bachelor Degree, Finance
Oracle June 2011 - Present
ReMark International May 2010 - June 2011
ReMark International October 2008 - November 2010
HSBC August 2007 - September 2008
HSBC Card Services July 2006 - August 2007
HSBC Card Services October 2004 - July 2006
Household International July 2002 - October 2004
Household International 2000 - 2002
Skills
Strategy, Management, Strategic Planning, Business Development, Change Management, E-commerce, Direct Marketing, Mutual Funds, Operations Management, Process Improvement, Marketing Strategy, Insurance, Analytics, Financial Services, CRM, Lead Generation, Marketing, New Business Development
Education
The University of Chicago 1999 — 2002
MBA, Finance & Economics
Clarkson University 1992 — 1996
BS, Finance & Economics
American Honda Motor Company, Inc. January 2010 - Present
Comcast Cable March 2009 - December 2009
HSBC Card Services 2007 - 2008
Skills
Customer Service, Selling, Microsoft Office, Account Management, Sales, Insurance, Credit, Microsoft Excel, Recruiting, Human Resources, Invoicing, Customer Satisfaction, Accounting, Loans, Training, Analysis, Time Management, Customer Retention
Education
Christ University, Bangalore 2001 — 2005
BHM, Hospitality
Capital One July 2014 - Present
Capital One October 2011 - Present
Discover Financial Services August 2010 - September 2011
HSBC Card Services July 2010 - August 2010
HSBC October 2007 - July 2010
HSBC Card Services July 2006 - October 2007
honda siel cars india ltd. June 2003 - May 2004
Skills
Credit Risk, Portfolio Management, Analytics, Financial Risk, Credit Cards, Credit, Private Label Credit..., Contract Management, Business Development
Education
Arizona State University 2004 — 2006
M.S.E, Industrial Engineering
Guru Gobind Singh Indraprastha University 1999 — 2003
B.S, Mechanical Engg.
U.S. Bank December 2014 - Present
U.S. Bank July 2012 - November 2014
Booz & Company April 2011 - June 2012
Booz & Company June 2009 - April 2011
Katzenbach Partners LLC August 2008 - June 2009
Fair Isaac June 2007 - August 2007
HSBC Card Services June 2003 - August 2006
HSBC Card Services January 2002 - June 2003
Arthur Andersen September 2000 - December 2001
Skills
Forecasting, Financial Modeling, Financial Services, Strategy, Management Consulting, Due Diligence, Valuation, Analytics, Corporate Finance, Financial Analysis, Analysis
Education
Northwestern University - Kellogg School of Management 2006 — 2008
Masters, Business Administration
California Polytechnic State University-San Luis Obispo 1995 — 2000
BS, Business Administration
Spartan Grill & Coffee 2015 - Present
DTZ, a UGL company 2014 - 2015
D+H U.S. Operation 2008 - 2014
First National Bank of Omaha 2006 - 2008
HSBC Card Services 2003 - 2006
Skills
Financial Analysis, Analysis, Microsoft Excel, Financial Modeling, Risk Management, Finance, Business Strategy, Forecasting, Credit, Analytics
Education
California State University-Sacramento
Bachelor of Science (B.S.)
Capital One May 2012 - December 2014
HSBC January 2010 - May 2012
HSBC Consumer Mortgage Lending December 2007 - December 2010
HSBC Card Services 2005 - 2007
HSBC Card Services 2003 - 2004
HSBC 2000 - 2002
HSBC 1998 - 2000
Skills
Process Improvement, Business Analysis, Risk Management, Leadership, Project Management, Vendor Management, Banking, Credit, Financial Services, Portfolio Management, Business Process..., Program Management, Credit Risk
Education
Bradley University 1986 — 1990
Bachelor's Degree, Finance, General
HSBC January 2014 - Present
Capital One May 2012 - December 2013
HSBC Card Services May 2010 - April 2012
Skills
Financial Analysis, Vendor Management, Risk Management, Banking, Credit Risk, Business Process..., Business Analysis, Valuation, Relationship Management, Process Improvement, Retail Banking, Mortgage Lending, Business Intelligence, Data Analysis, Credit Analysis, Financial Risk, Credit, Project Management, Financial Services, Analytics, Predictive Modeling, Portfolio Management, Financial Modeling, Finance, Credit Cards, SAS, Loans, Capital Markets, Operational Risk, Executive Management, Investment Banking
Education
Arizona State University 2000 — 2002
Industrial Engineering
National Institute of Technology Calicut 1994 — 1998
Btech, Mechanical Engineering
GP Strategies Corporation January 2014 - Present
HSBC December 2004 - 2012
HSBC June 1996 - March 2004
HSBC Card Services 1999 - 2003
Skills
Training, Management, Instructional Design, Needs Analysis, Employee Engagement, Change Management, Performance Management, Workshop Facilitation, Financial Services, Coaching, Process Improvement, Business Analysis, Project Management, Program Management, Instructor-led Training, E-Learning, Blended Learning, Budgets, Banking, Relationship Management, Organizational..., Customer Service, Business Process..., Training Delivery
Education
California State University-Fresno 1990 — 1995
Bachelor of Arts (BA), Psychology
H&R Block October 2008 - Present
Applied Survey Research July 2010 - December 2012
Nick Pacheco Law Group June 2010 - December 2012
Choice Sign Service January 2005 - January 2010
HSBC Card Services July 2000 - January 2005
HSBC Card Service July 2000 - January 2005
HSBC Card Services July 2000 - December 2002
County Medical Services Program January 1999 - May 2000
MESA and Equity Leadership Program September 1996 - May 2000
Skills
Marketing, Leadership, Online Marketing, Email Marketing, Marketing Strategy, Direct Marketing, Advertising, Public Relations, Community Outreach, Research, Spanish, Grant Writing, Market Analysis, Community Development, Microsoft Word, Event Planning, Analytics, Budgets, Competitive Analysis, Business Strategy, Customer Service, Financial Services, Management, Microsoft Excel, Microsoft Office, Negotiation, Outlook, Product Management, Sales, Strategic Planning, Strategy, Program Management, Project Management
Education
University of California, Santa Cruz 2012 — 2014
Advanced Paralegal, Family Law, Real Estate, Criminal, Immigration, Will and Estate.
California Polytechnic State University-San Luis Obispo 1998 — 2000
BS, Business Adm/ concentration Marketing
Cabrillo College 1992 — 1998
AS, Business Administration
Gallagher Bassett Services, Inc. June 2012 - Present
Arthur J. Gallagher 2008 - June 2012
HSBC April 2006 - August 2008
HSBC Card Services April 2006 - August 2008
Accenture July 1998 - April 2006
EMC Corporation 2001 - 2001
Education
Carnegie Mellon University 1994 — 1998
Bachelor of Science (BS), Chemical Engineering
Imperial Unified School District October 2007 - Present
HSBC Card Services November 2006 - October 2007
Energia Body Centre October 2005 - November 2006
SLEWTHS Project November 2004 - November 2006
Education
National University 2007 — 2009
Teaching Credential, Education
National University 2007 — 2009
ME, Cross Cultural Teaching
California State University-Monterey Bay 2001 — 2006
BS, Marine and Coastal Ecology
Huron Consulting Group April 2014 - Present
Capital One March 2013 - March 2014
HSBC Card Services January 2013 - March 2013
Genesis10 September 2012 - January 2013
Harley-Davidson Motor Company February 2010 - August 2012
Siemens IT Solutions and Services August 2006 - February 2010
Siemens Business Services November 2004 - August 2006
Mitsubishi Motor Manufacturing of America September 1997 - April 2002
Advanced Information Services Inc. April 1987 - June 1994
Skills
NetApp, TSM, Netbackup, EMC Storage, Storage Systems, Servers, AIX, ITIL, VMware, Data Center, Storage, Active Directory, Disaster Recovery, Storage Area Networks, Virtualization, Windows Server, NAS, VMware ESX, Network Administration, Firewalls, Hardware, Networking, Routers, Solution Architecture, TCP/IP
Education
Bradley University 1983 — 1987
Bachelor of Science (B.S.), Computer Science
MCG Health, LLC June 2008 - Present
Freeman Associate Investment Managerment January 2007 - May 2008
HSBC Card Services 2005 - 2006
PC CLUB 2000 - 2004
Jenlish International Inc 1995 - 2000
Skills
SAS Certified Base..., SQL, Microsoft SQL Server, Data Analysis, Databases, Microsoft Excel, Access, Visual Basic, VBScript, VBA, SAS
Education
California State University-Long Beach
MS, Applied Statistics
Illinois Institute of Technology
MS, Electrical Engineering
PuroClean Fire & Water Damage Recovery January 2008 - Present
HSBC Card Services July 2007 - May 2012
HSBC January 2004 - July 2007
Skills
Risk Management, Financial Risk, Banking, AML, Credit, Credit Cards, Portfolio Management, Credit Risk, Operational Risk, Financial Services, Relationship Management, Credit Analysis, Due Diligence
Education
California State University-Monterey Bay 2001 — 2003
Bachelor of Science, Business
Merrick Bank March 2014 - Present
First electronic bank October 2010 - March 2014
Merrick Bank March 2005 - October 2010
HSBC Card Services September 1998 - March 2005
HSBC 1998 - 2005
Vantis International November 1996 - September 1998
Skills
Risk Management, Credit, Banking, Portfolio Management, Credit Risk, SAS, Financial Risk, Credit Scoring, Analysis, Consumer Lending, Credit Analysis, Credit Cards, Financial Analysis, Financial Modeling, Fraud, Golf, Operational Risk, Strategy
Education
University of Arizona 1993 — 1995
Master's degree, Economics
Brigham Young University 1991 — 1994
BS, Economics
Xerox October 2013 - Present
The AIIM Group May 2012 - October 2013
HSBC Card Services June 2008 - May 2012
Bell Canada August 2006 - June 2008
Bank of Montreal MasterCard June 2003 - July 2006
Bank of Montreal January 2001 - January 2003
Nintendo of Canada April 2001 - November 2001
Skills
Brand Awareness, Direct Marketing, Direct Mail, Integrated Marketing, Social Media Marketing, Social Media Measurement, CRM, Influencer Marketing, Social Influence, Solution Selling, Strategic Planning, Marketing Automation, Brand Management, Email Marketing, Advertising, Marketing Strategy, Marketing, Strategy, Copywriting, Marketing Communications, Account Management
Education
Canadian Marketing Association 2006 — 2006
Certificate, E-Marketing
Canadian Marketing Association 2005 — 2005
Certificate, Direct Marketing
Carleton University 1996 — 2000
Carleton University
Bachelor, Public Affairs and Management; Economics
Workday September 2014 - Present
NetSuite January 2013 - July 2014
Oracle August 2010 - January 2013
Oracle December 2008 - August 2010
Oracle February 2007 - December 2008
HSBC Card Services June 2006 - August 2006
Skills
Java, Objective-C, SQL, ADF, SOA, Mobile Applications, PL/SQL, BPEL, Software Development, Enterprise Software
Education
Carnegie Mellon University 2005 — 2006
Master, Information Systems
Anthem 2010 - Present
CGI Consulant @ Moody's 2009 - 2010
EMC Consulting @ Sprint 2008 - 2009
HSBC Card Services 2004 - 2008
Verizon Wireless 2001 - 2004
BusinessEdge Solutions 2000 - 2001
Lucent Technologies 1997 - 1999
AT&T 1994 - 1997
Skills
Test Planning, User Acceptance Testing, Regression Testing, Integration, Functional Requirements, Defect Tracking, Data Modeling, Black Box Testing, Data Conversion, Test Execution, Product Quality, SDLC, Quality Assurance, Requirements Analysis, Testing, Business Analysis, Quality Center, Software Quality..., Microsoft SQL Server, SQL, Requirements Gathering, Business Requirements, Project Management, Systems Analysis, Business Intelligence, Vendor Management, Software Documentation, Analysis, Process Improvement, SharePoint, CRM, Business Process, Visual Basic, Change Management, Resource Management, Software Project...
Education
City University of New York-Brooklyn College
Bachelor of Arts (BA)
George Washington University
Master Certificate
New York University
B-Impressed September 2006 - Present
Stevenson Coach 1999 - 2012
HSBC Card & Retail Services 1997 - 2006
HSBC Card Services 1997 - 2006
Skills
Credit Cards, Financial Services, Credit, Banking, Forecasting, Analytics, Promotional, Specialty Advertising, Portfolio Management, Financial Analysis, Small Business, Executive Management, Customer Experience, Business Development, Business Analysis, Process Improvement, Management, Relationship Management
Education
California State University-Stanislaus 1993 — 1997
Bachelor's degree, Accounting
HSBC August 2009 - Present
HSBC April 2007 - October 2011
HSBC February 2006 - April 2007
HSBC Card Services July 2002 - February 2006
Household International April 2001 - July 2002
Household International December 1994 - April 2001
Skills
Credit Cards, Collections, Credit, Credit Risk, Analysis, Leadership, Financial Risk, Employee Relations, Analytics, Strategy, Operations Management, CRM, Call Center, Team Management, Project Management, Software Project..., Management, Sales, Process Improvement, Finance, Customer Experience, Call Centers, Executive Management, Financial Services, Banking, Business Transformation, Portfolio Management
Education
Boston University 2014 — 2015
Graduate Certificate, Risk Management and Business Continuity, Business and Personal/Financial Services Marketing Operations
Boston University - School of Management 2007 — 2010
MS BFSM, Banking and Finance Managment
Wells Fargo April 2015 - Present
Capital One August 2014 - March 2015
Capital One May 2012 - August 2014
HSBC Card Services May 2011 - May 2012
HSBC Card Services July 2007 - May 2011
HSBC Card Services July 2005 - July 2007
Skills
Banking, Credit Risk, Risk Management, Credit Cards, Vendor Management, Process Improvement, Relationship Management, Management, Business Strategy, Program Management, Compliance, Financial Services, Portfolio Management, Strategy
Education
California Polytechnic State University-San Luis Obispo 2000 — 2005
Bachelor of Science (B.S.), Business Administration and Management, General
University of Puget Sound July 2014 - Present
Simon's Rock College of Bard July 2011 - June 2014
Insight Global June 2011 - August 2011
Penn State Altoona August 2010 - June 2011
HSBC Card Services September 2009 - August 2010
HSBC Card Services August 2007 - September 2009
University of Chicago 2003 - 2007
SPWM 2000 - 2000
Skills
Mathematics, R, Statistics, Research, Teaching, Analytics, Data Mining, LaTeX, Financial Modeling, Higher Education, University Teaching, Data Analysis, Quantitative Analytics, Matlab, Statistical Modeling, SAS
Education
The University of Chicago 2001 — 2007
PhD, MS, mathematics
Boston University 1997 — 2001
BA, mathematics, physics
Center for Advanced Technologies at Lakewood High School 1993 — 1997
Visa Inc September 2011 - Present
HSBC Card Services July 2010 - August 2011
HSBC Card Services February 2009 - June 2009
Skills
Program Management, Analytics, Financial Risk, Risk Analytics, Portfolio Management, Credit Cards, Credit, Debit Cards, Data Analysis, Credit Risk
Education
Arizona State University 2003 — 2005
Master's Degree, Industrial Engineering
Arizona State University 2003 — 2005
Six Sigma Black Belt
Birla Institute of Technology and Science, Pilani 1999 — 2003
BE, Mechanical Engg
Diamond Lakes Concierge, LLC July 2009 - Present
HSBC Card Services December 2005 - August 2009
HSBC 2007 - 2009
Metris Companies 1998 - 2005
USAA Federal Savings Bank 1990 - 1998
Education
Arkansas State University 1971 — 1974
HSBC Card Services HR DirectorHousehold Credit Services1995 - Present
Education
California State University-Chico
Fisher Space Pen Company October 2010 - Present
HSBC Card Services July 2010 - March 2011
Skills
Marketing, Advertising, Sales Operations, Sales Management, Product Development, Sales, Marketing Strategy, Trade Shows, Account Management, Customer Satisfaction, B2B
Education
Albion College 2004 — 2008
Bachelor of Arts, Economics & Management
Quincy High School 2001 — 2004
Diploma
Monterey County Office of Education 2013 - Present
Temp Agencies 2011 - 2013
Winery - Salinas Valley August 2006 - November 2008
HSBC Card Services December 2004 - August 2006
Robert Mondavi Winery February 1990 - November 2004
Wells Fargo Bank June 1980 - June 1987
Skills
Visio, Analysis, Training, Lotus Notes, Human Resources, Employee Relations, Process Improvement, Payroll
Education
City College of San Francisco
College of Marin
MBK Insurance Services January 2014 - Present
Capital One May 2012 - Present
HSBC Card Services June 2008 - May 2012
HSBC June 2004 - August 2009
Skills
Credit Risk, Banking, Credit, Financial Risk, Retail Banking, Risk Management, Financial Services, Portfolio Management, Financial Analysis, Relationship Management, Analytics, Business Analysis, Fraud, Credit Cards, Analysis, Process Improvement, Business Process..., Management, Operational Risk..., Operational Risk, AML
Education
Big Bend Community College 1988 — 1990
Associate's degree, Parks, Recreation, Leisure, and Fitness Studies
Optum May 2010 - Present
Optum September 2007 - May 2010
HSBC Card Services May 2005 - September 2007
Synergy Solutions February 2003 - May 2005
Skills
IEX, CMS, PeopleSoft, Aspect, Workforce Management, Avaya, SharePoint, Call Center, Process Improvement, Vendor Management, Visio, Data Analysis, Business Analysis, Metrics, Business Process..., Customer Service, Team Leadership, Six Sigma, Contact Centers, Customer Satisfaction, Capacity Planning, Access, ACD, Change Management, Avaya Technologies, Call Centers, Management, Training
Education
Capella University 2014 — 2017
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Southeast Technical Institute 2005 — 2007
Tripwire September 2015 - Present
Argyle Winery October 2010 - Present
Legacy Health February 2015 - September 2015
Capital One May 2012 - February 2015
HSBC Card Services August 2007 - May 2012
Rubicon Global Asset Management June 2006 - June 2007
Mentor Graphics June 2002 - June 2006
Clackamas County 9-1-1 February 1996 - May 2002
Washington County Consolidated Communications Agency (WCCCA) 1990 - 1996
Skills
Lotus Notes, Administrative..., Calendaring, Outlook, Travel Arrangements, Executive Support, Office Management, Data Entry, PeopleSoft, Microsoft Excel, Customer Service, Spreadsheets, Microsoft Office, PowerPoint, Office Administration, Live Meeting, Human Resources, Expense Management, Microsoft Word, Employee Relations, Payroll, Leadership, Accounts Receivable, Recruiting, Administrative..., Management, Process Improvement, Time Management, Project Management, Event Planning
Education
California State University, Fresno 1984 — 1988
Bachelor of Arts in Psychology, Psychology
California State University-Fresno 1984 — 1988
BA, Psychology
Capital One July 2013 - Present
HSBC Card Services July 2009 - July 2013
HSBC November 2005 - May 2009
Benova June 1996 - March 2001
Skills
Call Center, Credit Cards, Credit, Customer Service, Coaching, Management, Team Leadership, Training, Banking, Team Building, Customer Experience, Microsoft Excel
Education
California State University-Northridge 2009 — 2009
BA, Sociology
HSBC Card Services December 1985 - Present
Skills
Business Analysis, Requirements Analysis, Risk Management, SDLC, JCL, Credit Cards, Software Project..., Banking, VisionPLUS, PMO, Requirements Gathering, Financial Services, Mainframe, Business Intelligence
Education
Aurora University 1983 — 1985
BA, Computer Science / Business
Currently retired January 2010 - Present
HSBC February 1993 - January 2011
HSBC North America February 1993 - December 2009
HSBC Card Services 1993 - 2009
HSBC 1993 - 2008
Skills
Employee Relations, Performance Management, Change Management, Coaching, Leadership Development, Team Building, Mentoring, Culture Change, Customer Relations, Employee Engagement, Process Improvement, Customer Service, Problem Solving, Instructional Design, Onboarding, Public Speaking, Talent Management, Management, Recruiting, Organizational..., Succession Planning, Project Management, Training, Human Resources, Workshop Facilitation, Call Centers, Employee Training
Education
Arizona State University 1967 — 1971
BS, Marketing
Semester at Sea, Chapman University 1969 — 1970
International Economics
Accenture July 2012 - Present
HSBC Card Services June 2007 - April 2011
Skills
Credit Cards
Education
University of California, Los Angeles 2006 — 2007
Ateneo de Manila University 2002 — 2006
2006, Management
Capital One February 2014 - Present
Capital One May 2012 - February 2014
HSBC Card Services February 2012 - May 2012
Atalo Capital September 2011 - December 2011
Skills
Financial Modeling, VBA, Quantitative Finance, Statistical Modeling
Education
Claremont Graduate University - Peter F. Drucker and Masatoshi Ito Graduate School of Management 2009 — 2011
Masters, Financial Engineering
Anna University 2004 — 2008
Bachelor's, Electrical Engineering
SRV
HSBC Card Services managerHSBC2002 - Present
Education
Indiana Wesleyan University 2005 — 2007
MBA, Business Adminastration
Butler University 1993 — 1997
BS, Education/History
Wells Fargo Dealer Services December 2014 - Present
Wells Fargo 2002 - December 2014
Presbyterian Hospitial Invitational Criterium August 2003 - April 2014
HSBC Card Services 2000 - 2002
Servus Financial Corporation 1996 - 2000
Education
Arizona State University 1988 — 1992
BS, Justice Studies
Jenkon Sr. Project ManagerJenkonOctober 2015 - Present
D+H U.S. Operation February 2014 - October 2015
Capital One January 2011 - January 2014
HSBC Card Services October 2005 - January 2011
Household International June 2002 - October 2005
Renaissance Holdings October 1999 - June 2002
Renaissance Holdings December 1998 - October 1999
Skills
Project Management, Management, Leadership, Vendor Management, Business Process..., Budgets, Analysis, Cross-functional Team..., Process Improvement, Business Analysis, Program Management, Banking, Risk Management, Bilingual, SDLC, Customer Service, Public Speaking, Team Leadership, Marketing, Team Building, Bilingual..., Visio, Translation, Motivational Speaking, Strong organizational..., Six Sigma, Credit Cards, Requirements Gathering, Project Portfolio..., Financial Services, Software Project..., Strategy
Education
Villanova University 2014 — 2015
Six Sigma Green Belt, B
Fisher Jr. College - Boston, MA 1983 — 1984
Computer Science
Newbury Jr. College 1983 — 1984
Business
Bard College at Simon's Rock 1982 — 1983
Comparative Literature
Capital One February 2013 - Present
Capital One May 2012 - February 2013
HSBC Card Services August 2010 - May 2012
HSBC Card Services February 2008 - August 2010
HSBC Card Services July 2007 - February 2008
Skills
Credit Cards, Private Label Cards, Financial Modeling, Credit Risk, Portfolio Management, Financial Analysis, Business Strategy, Forecasting, Investment Decisions, Analytics, Valuation, Financial Services, Variance Analysis, Strategic Financial..., Strategy, Business Analysis
Education
California Polytechnic State University-San Luis Obispo 2002 — 2007
BS, Finance & Management
HSBC Card Services January 2008 - Present
JPMorgan Chase January 2004 - May 2008
Skills
Investment Banking, Financial Analysis, Investments, Corporate Finance, Financial Services, Credit Risk, Credit, Credit Analysis, Portfolio Management, Commercial Banking, Loans, Retail Banking
Education
City University of New York-Brooklyn College 1996 — 2000
eBay Inc 2011 - October 2013
Bank of America 2010 - 2011
eBay 2009 - 2010
HSBC Card Services 2005 - 2006
Capital One 2004 - 2005
Skills
Credit Risk, Financial Risk, Portfolio Management, Analytics, Analysis, Basel II, Quantitative Finance, Testing, Auditing, Risk Management, Budgets, SAS, Product Development, Credit Cards, Banking, Financial Modeling, Statistical Modeling, Data Mining, Predictive Modeling, VBA, SAS programming
Education
Binghamton University
MS
Penn State University
Tsinghua University
MS
Xiamen University
BS
HSBC September 2012 - Present
HSBC Card Services July 2010 - September 2012
M&T Bank July 2001 - December 2009
M&T Bank November 1998 - December 2009
The Waters at Aurora Park April 1995 - November 1997
Skills
Consumer Lending, Fraud Resolution &..., Asset Managment, Process Improvement, Compliance, Fraud, Financial Risk, Internal Audit, Risk Management, Auditing, Portfolio Management, Credit, Strategic Planning, Loans, Credit Risk
Education
Canisius College 1988 — 1993
MBA, Business
Ithaca College 1980 — 1984
BS, Management
Kenmore West Sr High 1977 — 1980
HSBC January 2015 - Present
HSBC January 2013 - January 2015
HSBC November 2010 - October 2011
HSBC Card Services December 2008 - February 2010
HSBC Card Services December 2007 - December 2008
HSBC Card Services June 2007 - December 2007
First Direct March 2005 - December 2005
HSBC Card Services February 2001 - March 2005
Household Credit Services February 2000 - February 2001
Household Credit Services June 1999 - February 2000
Skills
Employee Engagement, Organizational..., Talent Management, Culture, Culture Change, Project Management, Personnel Management, Recruiting, Employee Relations, Human Resources, Leadership Development, Succession Planning, Deferred Compensation, Leadership, Vendor Management
Education
California Polytechnic State University-San Luis Obispo 1995 — 1999
B.S. Business Administration, Human Resources
JFK University 2004 — 2006
M.A., Career Development
HSBC Card Services March 2003 - September 2010
Education
California State University-Northridge 1970 — 1977
BA, Child Development
American Airlines January 2015 - Present
Southwest Airlines October 2011 - January 2015
City of Fort Worth December 2008 - October 2011
HSBC Card Services September 2004 - January 2009
U.S. Cellular December 2003 - September 2004
Cox Communications May 2001 - May 2003
Cox Communications September 1993 - May 2001
Skills
Call Center, Process Improvement, Vendor Management, Workforce Management, Performance Management, Customer Service, Customer Satisfaction, Coaching, Operations Management, Software Documentation, Team Building, Customer Experience, Team Leadership, Quality Assurance, Call Centers, Recruiting, Hiring, Supervisory Skills, Change Management, Project Management, Interviews, Program Management, Personnel Management, Management, Telecommunications, Training, Leadership Development, Leadership, Troubleshooting, Employee Relations, Disaster Recovery, Customer Retention, Human Resources, Technical Support, Employee Training, System Administration
Education
Keller Graduate School of Management of DeVry University 2014 — 2015
Master of Human Resources Management, MHRM with an emphsis in Project Managent, 3.71
American InterContinental University 2007 — 2012
Bachelor of Business Administration, Business Administration/Project Management, 3.29
Booker T Washington High school 1987 — 1990
High School Diploma, General Studies
Capital One January 2013 - Present
Capital One May 2012 - December 2012
HSBC Card Services August 2010 - May 2012
HSBC Card Services June 2008 - August 2010
Purdue University January 2007 - May 2008
Anna University August 2005 - April 2006
Skills
CRM, Data Analysis, SAS, Management, Analytics, Data Mining, Retail, Business Analysis, Business Analytics, Statistics, Predictive Analytics, SQL, Research, Business Intelligence, Credit Cards, Partnerships, Reporting & Analysis, Regulatory Analysis, Mentoring, Team Management, Team Leadership, Marketing Strategy, Credit Management, Quantitative Analytics, Operations Research
Education
Purdue University 2006 — 2008
Master of Science, Industrial Engineering
Anna University 2002 — 2006
Bachelor of Engineering, Mechanical Engineering
DIRECTV May 2015 - Present
DIRECTV April 2013 - May 2015
Capital One May 2012 - April 2013
HSBC Card Services May 2010 - May 2012
HSBC Card Services October 2007 - May 2010
HSBC Card Services August 2006 - October 2007
HSBC Card Services June 2005 - August 2006
Skills
Credit Risk, Risk Analytics, Credit Cards, Financial Risk, Credit, Portfolio Management, Credit Analysis, Risk Management, Operational Risk, Financial Modeling, Financial Analysis, Risk Modeling, Financial Services, Analytics, SAS, Data Mining, Segmentation
Education
Cal Poly San Luis Obispo 2001 — 2005
Bachelor of Science (BS), Mathematics with Statistics Minor
S3- Shared Service Solutions, LLC March 2013 - Present
Capital One May 2009 - January 2013
HSBC Card Services May 1999 - April 2012
HSBC May 1999 - March 2009
Education
Catonsville Community College
General Studies
HSBC Card Services April 2007 - Present
Skills
Access, Credit Analysis, Financial Services, Banking, Call Centers, Credit, Credit Cards, Customer Service, Retail Banking, Credit Risk, Fraud, Training, Leadership, Anti Money Laundering
Education
Bryant & Stratton College 2008 — 2010
HSBC Card Services January 2001 - Present
Education
Ashford University
Bachelor's degree, Behavioral Sciences
HDIS April 2012 - Present
HSBC Card Services April 2002 - March 2010
GE Capital August 1999 - July 2001
JC Penney July 1997 - July 1999
JCPenney July 1994 - June 1997
Skills
Excel, Spanish, Customer Service, PowerPoint, Problem Solving, Customer Satisfaction, Customer Relations, Microsoft Office, Word, Healthcare, Insurance, Credit, Call Center, Billing, Invoicing
Education
Sanford Brown College 2011 — 2012
Associates of Applied Science, Medical Billing and Coding, CGPA: 3.94
Portland Community College 1993 — 1997
ESL and Graphic Design
Brigham Young University 1991 — 1992
Certificate, English as a Second Language
EverBank August 2011 - Present
Science First September 2009 - August 2011
HSBC Card Services June 1999 - November 2007
F-4 Sanitation, Inc. April 1994 - December 1998
Skills
Credit, Performance Management, Six Sigma, Operations Management, Management
Education
Brenau University 1996 — 1998
BBA, Management
HSBC Card Services July 2010 - May 2011
BBS Holdings November 2004 - April 2007
America West Airlines May 1999 - March 2004
Skills
Data Analysis, Payroll, Accounts Payable, Accounts Receivable, System Testing, Fixed Assets, Invoicing, Journal Entries, Depreciation, Fuel, Agriculture, Inventory Accuracy, US GAAP, Accounting, Financial Reporting
Education
Arizona State University 1996 — 1999
BS, Finance
University of Missouri-Columbia 1991 — 1992
Montessori School of Fremont July 2013 - Present
Hershey Montessori Training Institute July 2011 - July 2013
Montessori School of Fremont September 2008 - June 2013
Montessori Teacher Training Center of Northern California August 2006 - May 2007
HSBC Card Services 2005 - 2006
Skills
AMI, BPO, Credit Cards, Montessori, Child Development, Elementary Education, Training, Call Centers, Relationship Management, Vendor Management, Customer Experience, Banking, Teaching, Performance Management, Early Childhood...
Education
Hershey Montessori Training Institute 2011 — 2013
AMI Elementary Diploma, (6-12)
University of the Philippines 2001 — 2002
MFLCD, Family Life and Child Development
The Philippine Women's University 1997 — 2000
BSE, Secondary Education, Major in Child Development
Ateneo de Manila University 1994 — 1995
Political Science
Woodrose School 1990 — 1994
High School
Assumption College 1989 — 1990
High School
Maria Montessori Cooperative School 1986 — 1989
Grade School
HSBC Card Services July 1999 - March 2007
Citibank September 1990 - September 1998
Skills
Series 63, Credit Cards, Banking, Loans, Credit, Credit Risk, Portfolio Management, Retail Banking, Commercial Banking, Financial Analysis, Financial Services, Credit Analysis, Finance, Financial Risk, Risk Management, Mortgage Lending
Education
Nevada Career Institute
Salem Board of Education Hazadous Chemical HandlerVWR scientific productsMay 2006 - December 2009
HSBC Card Services January 2004 - March 2006
Skills
PowerPoint, Microsoft Excel, Customer Satisfaction, Microsoft Word, Social Networking, Email Marketing, Insurance, People-oriented, Healthcare Information..., Surgical Technology, Surgical Instruments, Medical Terminology, Medical Devices, basic life support
Education
Harris School of Business-Voorhees Campus
Associate's degree, Surgical Technology/Technologist
AmeriFlex Inc July 2012 - Present
H&R Block December 2014 - April 2015
HSBC Card Services September 2008 - March 2011
Care one 2009 - 2010
Comcast Cable June 2008 - September 2008
Bank of America August 2005 - January 2008
Skills
Account Management, Employee Benefits, Negotiation, Credit, Invoicing, Health Insurance, Time Management, Customer Service, COBRA, Outlook, Benefits Administration, Healthcare, PowerPoint, Microsoft Excel, Account Reconciliation, Timely Decision Making, Loss Mitigation, Risk Management, Financial Services, Flexible Spending..., Lotus Notes, Business Development, Compliance, Healthcare Management, Health Benefits..., Collections, Skip Tracing, HRA, FSA, Health Savings Accounts, Vlookup, Webinars, Call Centers, Microsoft Word, Insurance, Brokers, Disability Insurance
Education
Wilmington University 2014 — 2018
Human Resources Management, Human Resources Management and Services
Ashworth University 2012 — 2013
Health/Health Care Administration/Management
South Jersey Professional School of Business 2003 — 2003
Property & Casulty License, Insurance
Burlington County College 2001 — 2003
Associate's degree, Business Administration and Management, General