Human Capital Staffing, L.L.C.
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Human Capital Staffing, L.L.C. Employees
Stefanini January 2014 - Present
IdentiCom Sign Solutions September 2009 - Present
Human Capital Staffing, L.L.C. January 2013 - January 2014
Kroger June 2008 - June 2010
National Service Associates January 2008 - January 2010
Skills
Windows, Windows 7, Windows 7 Migration, Windows Server, Linux, Virtual Machines, Microsoft Office, Computer Repair, Active Directory, Network Administration
Education
Oakland Community College 2011 — 2012
Aims Community College 2011 — 2011
Stefanini May 2014 - Present
Family Dollar September 2013 - March 2014
ManpowerGroup March 2013 - May 2013
ActionLink October 2012 - December 2012
RadioShack July 2012 - October 2012
Human Capital Staffing, L.L.C. September 2009 - February 2010
AT&T Mobility March 2008 - August 2009
U.S. Navy February 2007 - February 2008
Target August 2004 - August 2005
U.S. Navy July 2000 - June 2004
Skills
Microsoft Office, Customer Service, Leadership, Outlook, Technical Support, PowerPoint, Computer Hardware, Microsoft Word, Teamwork, Access, Troubleshooting, Windows 7, Active Directory, Windows, Windows XP
Education
Blackhawk College 2009 — 2009
none, Computer Science-Information Systems
Robert Morris University - Illinois 2005 — 2006
none, Computer Networking
DeVry University
Information Systems Security
Confidential Compay October 2014 - Present
Kelly Services August 2013 - September 2014
I.T. Personnel Solutions, Inc. July 2013 - July 2013
ServiceMaster November 2012 - May 2013
International Paper July 2012 - August 2012
Human Capital Staffing, L.L.C. August 2011 - July 2012
InStaff June 2010 - July 2011
Skills
Technical Recruiting, Recruiting, Applicant Tracking..., Labor Relations, Internet Recruiting, Talent Acquisition, Sourcing, Interviewing Skills, Staffing Services, Benefits Negotiation, Human Resources, Job Fairs, Onboarding, Personnel Management, College Recruiting, Interviews, Training, Contract Recruitment, Management, Temporary Placement, HR Policies, Employee Relations, Screening, Employee Benefits, Payroll, Background Checks, New Hire Orientations, Temporary Staffing, Executive Search, Screening Resumes, Permanent Placement, Resume Writing, Talent Management
Education
Oakland Community College 2006 — 2007
General Studies
Lamphere High School 2001 — 2005
Cornerstone Recruitment Group June 2014 - Present
Cornerstone Recruitment Group June 2012 - June 2014
Human Capital Staffing, L.L.C. March 2011 - June 2012
KellyOCG August 2010 - February 2011
Snelling Staffing Services February 2010 - August 2010
Gongos Research July 2004 - September 2009
General Motors April 1999 - April 2001
HMS Company September 1996 - April 1999
Skills
Applicant Tracking..., Exit Interviews, Pipeline Development, Wellness Programs, Employee Recognition, Screening, Interviewing, Performance Analysis, Client Services, New Hire Orientations, Benefits Administration, Interviews, Executive Search, Onboarding, Human Resources, Employee Relations, Recruiting, Financial Services, Benefits Negotiation, Employee Wellness, Internet Recruiting, Sourcing, Temporary Placement, Temporary Staffing, Hiring, Deferred Compensation, Career Development, Talent Management, Taleo, College Recruiting, Employee Benefits, Contract Recruitment, Workforce Planning, Job Descriptions, Screening Resumes, Employee Engagement, Leadership, Performance Management, Job Fairs, Background Checks, Talent Acquisition, Permanent Placement, Training, HR Consulting, Employer Branding, HRIS, Resume Writing, Staffing Services, Management, HR Policies
Education
Central Michigan University 2011 — 2013
Bachelors of Science, Integrated Leadership
Chippewa Valley
Chippewa Valley
Chippewa Valley Schools
Macomb Community College
Business Administration
Hewlett-Packard June 2015 - Present
Peak Systems, Inc. May 2014 - May 2014
Kelly Connect November 2012 - March 2013
Express Employment Professionals 2012 - 2012
Human Capital Staffing, L.L.C. October 2011 - November 2011
Human Capital Staffing, L.L.C. January 2011 - October 2011
Kelly IT Resources September 2010 - October 2010
Skills
Technical Support, Windows 7, Customer Support, Microsoft Office, Computer Hardware, Windows Vista, Windows XP, Windows 8, Troubleshooting, Windows 7 Migration
Education
Schoolcraft College 2009 — 2010
Computer Technology/Computer Systems Technology
AT&T October 2013 - Present
AT&T Mobility January 2013 - October 2013
Health Works PDX December 2012 - October 2013
EPITEC, INC. July 2012 - January 2013
Integrated Systems Analysts, Inc. October 2011 - August 2012
Human Capital Staffing, L.L.C. February 2011 - October 2011
Skills
XP, Linux, Java, PHP, Android, Windows Server, HTML, CSS, MySQL, Tortoise SVN, Apache, XML
Education
Metropolitan Community College-Business & Technology 2012 — 2014
Associate of Arts and Sciences (AAS), Computer and Information Sciences, General
Target September 2008 - Present
Human Capital Staffing, L.L.C. September 2008 - August 2009
Federal-Mogul Corporation August 1995 - December 2004
Skills
Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Visual Merchandising, Time Management, Teamwork, Social Media, House Sitting, Event Planning, Corporate Events, Inventory Management, Team Leadership, Recruiting, Leadership
Education
Michigan State University 1989 — 1993
Bachelor's degree, Consumer Merchandising/Retailing Management
Michigan State University
Bowhead (UICGS) April 2015 - Present
UIC Technical Services / Bowhead September 2014 - April 2015
General Dynamics Information Technology January 2014 - September 2014
Human Capital Staffing, L.L.C. September 2013 - January 2014
L-3 Communications February 2007 - November 2010
Isis Inc November 2006 - February 2007
ISIS Company November 2006 - February 2007
US Army January 2001 - November 2006
US Army August 2001 - October 2006
Army National Guard September 1998 - August 2001
Skills
Intelligence Collection, Interviews, Training, Intelligence, HUMINT, German, Security, Military, Korean, Woodworking, Data Analysis, Team Leadership, Personal Training, Intelligence Analysis, DoD, Risk Assessment, National Security, Security Clearance, SIGINT, Information Technology, Software Development, Command, Customer Service, Defense, Government, Leadership, Microsoft Office, Military Experience, SharePoint, Troubleshooting
Education
American Public University System 2012 — 2013
Associate of Science (A.S.), Computer Applications
Arizona State University 2011 — 2012
German Language and Literature
Defense Language Institute
Certificate, Korean Studies
Human Capital Staffing, L.L.C. 1995 - Present
Wheaton Industires, Inc. June 1994 - August 1996
Metcraft/Richford American July 1991 - July 1993
W. Braun Company March 1990 - June 1991
Mitchell Interactive, previously Mitchell Group 1985 - 1986
Skills
Recruiting, Staffing Services, Sales, Applicant Tracking..., Talent Acquisition, Employee Relations, Account Management, New Business Development
Education
Michigan State University 1983 — 1988
bs, packaging
Seaholm High School 1979 — 1983
Advantage Technologies July 2013 - Present
St. Cyprian Parish Church March 2002 - Present
Stefanini US September 2012 - April 2013
Human Capital Staffing, L.L.C. November 2011 - September 2012
Concord EMS July 2008 - April 2011
Cornerstone Business Group 2005 - 2006
Skills
A+ Certified, Security+, Network Administration, Windows Server 2003, Windows Server 2008, Windows 7, Windows XP Professional, Packet Analysis, Penetration Testing, Applications Support, Virtualization, Network Hardware, Computer Repair, Computer Security, Python, Data Recovery, Metasploit, Wireless Security, Encryption, Computer Hardware, XP, Technical Support, Windows Server, Wireless Networking, Operating Systems
Education
Henry Ford Community College 2004 — 2011
In Progress, Telecommunications
Baker College of Allen Park
Computer and Information Systems Security/Information Assurance
Hewlett-Packard June 2011 - Present
Human Capital Staffing, L.L.C. January 2010 - May 2011
CEC Entertainment December 2008 - February 2009
Macy's October 2008 - December 2008
ERS, Electronic Restoration Services June 2008 - September 2008
S & A Computer Services Inc February 2008 - May 2008
ITT-Technical Institute November 2006 - December 2007
Navy January 1981 - January 1985
Skills
Troubleshooting, Windows Server, Networking, XP, Security, Disaster Recovery, Software Installation, Testing, Management, Help Desk Support, Telecommunications, Laptops, Analysis, Windows XP, Printers, BMC Remedy, Remote Desktop, HP, Servers, Technical Support, Routers
Education
Global Information Technology 2010 — 2011
certifications, A+, NET+, MCP, MCAS, and CCNA
Cleary University 2008 — 2008
Not Yet, 32 hrs in Computer Information Systems
ITT-Technical Institute 2005 — 2007
Associates, Computer engineering and Electronics Technologies
Plansky Consulting January 2011 - Present
Human Capital Staffing, L.L.C. September 2014 - June 2015
InSource, Inc. February 2014 - June 2014
Boston Red Sox December 2010 - January 2011
EnerNOC, Inc April 2010 - June 2010
Yukio Okutsu State Veterans Home February 2009 - May 2009
Commonwealth of Massachusetts May 2007 - August 2008
Thomson Course Technology September 2005 - November 2006
Northeastern University July 2005 - September 2005
Commonwealth of Massachusetts January 2005 - June 2005
Skills
Help Desk Support, Desktop Administration, Microsoft Office, Windows 7, Windows Server, Microsoft Exchange, Active Directory, Technical Support, Hardware, Computer Hardware, Troubleshooting, Operating Systems, Printers, Laptops, Software Installation, XP, Blackberry, Wireless Networking, Desktop Computers, Norton Ghost, Windows, Networking, BMC Remedy, Service Desk, Customer Service, Microsoft Certified..., Remote Desktop, A Certified, Windows XP Pro, Microsoft Office 2003, Hardware Support, System Deployment, TCP/IP, HP, Lotus Notes, Windows XP
Education
UMass Boston 2012 — 2013
Certificate, Information Technology
Cambridge College
Trialon Corporation January 2015 - Present
Human Capital Staffing, L.L.C. September 2014 - January 2015
Guardian Alarm Company August 2012 - September 2014
Corporate Consulting Associates March 2012 - August 2012
Billhighway 2011 - April 2012
Billhighway 2009 - 2011
Romeo Parks and Rec 2006 - 2009
Maria Marino Fitness Pros 2006 - 2009
Utica Community Schools 2005 - 2009
Self Employed 2005 - 2009
Skills
Training, Customer Service, Team Building, Microsoft Excel, Project Management, CRM, Account Management, Microsoft Office, PowerPoint, Security, Recruiting, New Business Development, Public Speaking, Coaching, Outlook, Strategic Planning, Networking, Management, Sales, Customer Satisfaction, English, French, Supervisory Skills, Administration, Teaching, Teamwork, Retail, Public Relations, Non-profits, System Administration, Budgets, Event Management, Social Media, Event Planning, Microsoft Word, Team Leadership, Social Networking, Human Resources, Employee Relations, Employee Benefits, Salesforce.com, Excel, Customer Relations, Writing, Mentoring, Research, Technical Recruiting, inside sales, Interviews, Call Centers
Education
oxford high school
oxford high school
Oakland University 1990 — 1994
1994, B. A. English
Stefanini US August 2013 - Present
Stefanini November 2011 - Present
Human Capital Staffing, L.L.C. January 2008 - November 2011
Skills
Troubleshooting, Technical Support, Help Desk Support, Hardware, Security, Software Documentation, Operating Systems, Software Installation, BMC Remedy, Databases, Lotus Notes, SharePoint, Testing, VPN, Windows, Windows XP
Education
Everest Institute-Southfield 2006 — 2008
CET, Computer Technology and Electronics, A
BDS Marketing November 2012 - Present
LA Fitness March 2012 - August 2012
MarketStar November 2009 - January 2012
Human Capital Staffing, L.L.C. November 2007 - June 2009
Bally Total Fitness May 2006 - May 2007
Mervyns August 2003 - May 2005
OfficeMax February 2000 - April 2003
Best Buy September 2001 - January 2002
Worldwide News Bookstore January 2001 - July 2001
Finlay Fine Jewelry January 1999 - April 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Photoshop, HTML, Telecommunications, PowerPoint, Web Design, Web Applications
Education
Henry Ford Community College 2009 — 2013
Associate's degree, Communication and Media Studies
Thurston High School 1993 — 1997
Diploma, Standard
TEKsystems June 2015 - Present
Casey's General Stores, Inc. January 2015 - February 2015
Human Capital Staffing, L.L.C. August 2014 - January 2015
Randstad Technologies US June 2014 - August 2014
TEKsystems January 2014 - April 2014
TEKsystems November 2013 - December 2013
Human Capital Staffing, L.L.C. June 2013 - November 2013
The Blank Park Zoo April 2013 - October 2013
Portico Staffing October 2012 - January 2013
AppleOne August 2012 - August 2012
Skills
Computer Hardware, XP, Customer Service, Microsoft Office, Desktop Support, Active Directory, Windows, Troubleshooting, Cabling, Documentation, TCP/IP, Laptops, Linux, Visual Basic, Access, Outlook, Windows 7, Operating Systems, Windows Server 2003, Software Installation, HTML, Internet, Microsoft Word, Microsoft Windows 98, Windows 2000, Windows Vista, Ubuntu, Blackberry, Networking, Wireless Networking, Windows Server, Information Technology, Computer Repair, Hardware, VoIP, Windows XP, Technical Support
Education
University of Phoenix 2012 — 2015
Bachelors of Science in Information Technology, Advanced Networking
Iowa Central Community College 2004 — 2006
A.A.S; Associates of Applied Science degree, Computer Networking Technology; my
West Hancock High School 2001 — 2004
High School Diploma, General Studies
Detroit Renewable Power May 2015 - Present
AudaExplore November 2014 - April 2015
Hewlett-Packard October 2014 - October 2014
Stefanini October 2012 - October 2014
Human Capital Staffing, L.L.C. March 2012 - October 2012
AutoZone July 2009 - March 2012
Time Zone Entertainment January 2001 - January 2008
Blockbuster Video November 2003 - March 2005
Skills
Customer Service, Security, Network Security, Microsoft Office, Windows, Word, Odyssey, Lotus Notes, Computer Security, HTML, Computer Repair, Information Security..., Analysis, Information Security, Windows Server, Networking, Software Documentation, ITIL, Computer Hardware, XP, SharePoint, System Administration, Windows 7, Customer Satisfaction, VPN, Microsoft Word, Troubleshooting, Linux, TCP/IP, PowerPoint, Computer Forensics, Administration, DNS, Team Leadership, Hardware, Operating Systems, Information Technology, Process Improvement, Disaster Recovery, Time Management, Training, Active Directory, VMware, Firewalls, Network Administration, Sales, Cisco Technologies, OS X, Program Management, Information Assurance
Education
Eastern Michigan University 2008 — 2011
BS, Information Assurance
Schoolcraft Community College 2001 — 2008
Associate, Arts
Smokin' Guns February 2010 - Present
Aston Technologies, Inc. January 2015 - March 2015
QPS Employment Group September 2014 - October 2014
Human Capital Staffing, L.L.C. August 2013 - July 2014
Mudd Advertising November 2007 - June 2013
jester - Band February 2010 - October 2011
Delta Sports Products April 2007 - October 2007
Simms Constuction February 2007 - April 2007
Bacon Veneer Co. March 2000 - April 2006
Skills
Computer Repair, Band, Social Media, Advertising, Customer Service, Event Planning, Troubleshooting, Operating Systems, Research, Mac, Web Design, Windows, Microsoft Office, System Administration, XP, Sound, Marketing Strategy, Social Media Marketing, Access, Public Speaking, Project Management, Management, Account Management, Analysis, Email Marketing, Online Advertising, Computer Hardware, Team Leadership, Online Marketing, Marketing, Customer Satisfaction, Networking, Leadership, HTML, Database Administration, Network Administration, Data Analysis, Windows XP, Strategic Planning, Active Directory
Education
University of Northern Iowa 2011 — 2015
Bachelor of Applied Science (B.A.Sc.), System, Networking, and LAN/WAN Management/Manager
Kaplan University 2005 — 2009
AA CIS, Programming
Kaplan University 2005 — 2009
AA CIS, Networking
Kaplan University 2005 — 2008
Diploma, Networking
Tower International November 2011 - Present
Tower International August 2011 - November 2011
Human Capital Staffing, L.L.C. June 2011 - August 2011
Kelly Services April 2010 - February 2011
Macy's March 2010 - July 2010
Independent Opportunities of Michigan May 2009 - August 2009
Orbis Holding Group September 2008 - March 2009
VIP Salon August 2004 - December 2007
Education
Walsh College 2014 — 2016
Master's Degree
Oakland University 2005 — 2009
Bachelor of Science
Automotive Hall of Fame April 2014 - Present
Human Capital Staffing, L.L.C. February 2013 - April 2014
Human Capital Staffing, L.L.C. August 2012 - September 2012
Robert Half Int'l./OfficeTeam May 2006 - January 2012
Giannetti Excavating Inc. March 2005 - November 2005
Robert Half Int'l/OfficeTeam June 2003 - January 2005
Kmart Corporation September 1998 - August 2002
Skills
Bookkeeping, Accounts Payable, Accounts Receivable, Payroll, Invoicing, Management, Office Administration, Microsoft Office, Training, Human Resources, Administration, Budgets, Database Administration, Customer Service, Project Coordination, Interviews, Time Management, Radio Broadcasting, Video Production, Accounting, Leadership, Public Speaking, Budget Tracking, Television Production, Presentation Preparation, Document Management
Education
Eastern Michigan University
Completed courses in business and computer technology.
Parkland College
Wayne County Community College
Enrolled in associates degree program.
Human Capital Staffing, L.L.C. May 2015 - Present
Medical Doctor Associates August 2014 - May 2015
Genpact - Jawood Healthcare Solutions February 2012 - August 2014
BEW Interactive January 2009 - February 2012
Coldwell Banker July 2007 - November 2011
Schenck RoTec GmbH April 2008 - August 2008
Oak Arbor Church July 2006 - November 2007
Continental 2005 - 2005
Oakland County, Michigan Government March 2003 - September 2003
Kmart Corporation March 1996 - August 2002
Skills
Financial Planning, Purchasing, Data Analysis, Concur, Retail, Automotive, Merchandising, Retail Math, Excel, Access, Outlook, Word, Mac OS, Supply Chain, Internet, Auditing, Allocation, EDI, Vendor Relations, Hard Worker, Event Organizer, Sales Trend Analysis, Group Presentations, Retail Buying, Volunteer Coordinating, Online Research, Quick Learner, Team Motivator, Financial Reporting, Category Analysis, Category Management, Quality Assurance, ASTM, Chemistry, Chemical Biology, Online Merchandising, Overtime, Pricing Negotiation, Supplier Negotiations, Microsoft Word, Microsoft Excel, Management, Analysis, Strategic Financial..., Supplier Negotiation, Employee Benefits, Trend Analysis, Volunteer Management, Human Resources, Event Planning
Education
Hillsdale College 1991 — 1995
Bachelor of Science, Biology
Bishop Foley 1987 — 1991
General Studies, Accounting
SHRM
SHRM-CP
Tata Technologies April 2015 - Present
CornerStone Staffing Solutions, Inc. July 2014 - April 2015
Human Capital Staffing, L.L.C. October 2010 - July 2014
Skills
Recruiting, Temporary Placement, Contract Recruitment, Applicant Tracking..., Talent Acquisition, Screening, Human Resources, Leadership, Management, Internet Recruiting, Training
Education
Wayne State University 2015 — 2017
Master of Science (MS)
Central Michigan University
Bachelor of Science (B.S.)
Oakland Community College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Paul Mitchell The School Michigan July 2013 - April 2014
Human Capital Staffing, L.L.C. May 2012 - July 2013
The Epitec Group May 2011 - March 2012
Busch's Market May 2009 - May 2011
Logicalis, Inc December 2010 - April 2011
Oakland University August 2008 - December 2008
Oakland University January 2008 - September 2008
Education
Oakland University 2007 — 2011
Bachelors of Science; Minor in Labor Law, Human Resource Development, 3.2
Little Caesars Pizza March 2015 - Present
Bartech Group February 2014 - March 2015
Human Capital Staffing, L.L.C. February 2013 - February 2014
Confidential (Management Consulting) March 2008 - August 2012
The Father's Heart Foundation March 2004 - March 2008
Skills
RightNow, Salesforce Training, Myers-Briggs Certified, KarmaCRM, Infusionsoft, Microsoft Office, Microsoft Excel, PowerPoint, Sales Prospecting, B2B Marketing, Digital Marketing, Program Management, Lead Generation, Leadership, Training, Recruiting, Sales, Business Development, Management, Account Management, Human Resources, Marketing, Temporary Placement, Technical Recruiting
Education
University of Phoenix
Bachelor of Business Management, Human Resources
Pomeroy September 2014 - December 2014
Goodwill Industries of Central Iowa December 2013 - September 2014
Des Moines Area Community College January 2014 - March 2014
Goodwill August 2013 - December 2013
On With Life July 2013 - August 2013
Towne Park March 2013 - July 2013
Des Moines University July 2012 - September 2012
CompuCom July 2012 - July 2012
Human Capital Staffing, L.L.C. March 2012 - May 2012
HP Enterprise Services March 2011 - February 2012
Skills
Windows 7, Microsoft Office, Microsoft Excel, Mac OS, Windows XP, Computer Hardware
Education
Des Moines Area Community College 2013 — 2014
Network Security Manager Certificate Program, Information Technology
Des Moines Area Community College 2010 — 2011
HIT Implementation Manager, Health Information Technology
Kaplan University-Cedar Rapids Campus 2000 — 2001
Associate's Degree, Computer Information Systems; Web Design
Grand View College 1992 — 1994
Des Moines Area Community College 1988 — 1992
AAS, Accounting
Net Shaped Solutions February 2015 - Present
University of Michigan January 2014 - Present
Human Capital Staffing, L.L.C. June 2014 - February 2015
University of Michigan August 2013 - November 2013
HoMedics July 2012 - July 2013
Ultimate Staffing Services July 2012 - November 2012
City of Detroit Department of Human Services August 2009 - December 2011
Girl Scouts of Metro Detroit 2001 - 2008
City of Detroit April 1990 - November 2001
Skills
Labor Relations, Employee Relations, Deferred Compensation, Human Resources, Strategic Planning, Public Speaking, Employee Benefits, Organizational..., Leadership, Benefits Administration, FLSA, Onboarding, Workforce Planning, Payroll, Performance Management, Internet Recruiting, New Hire Orientations, HRIS, Team Building, Microsoft Office, FMLA, Recruiting, Outlook, Non-profits
Education
Central Michigan University
BS, Business Administration
Human Capital Staffing, L.L.C. September 2014 - Present
CNH Industrial September 2014 - Present
Chewy.com July 2014 - August 2014
Insight Global April 2014 - May 2014
eBryIT, Inc. February 2014 - March 2014
Gichner Shelter Systems/Kratos Defense and Security Solutions September 2006 - July 2013
Gichner Shelter Systems September 2006 - July 2013
Skills
Root Cause Analysis, Systems Engineering, Lean Manufacturing, Network + Certified, Troubleshooting, CompTIA Network+..., Networking, Process Improvement, Poka Yoke, Management, SMED, Continuous Improvement, ISO, Manufacturing
Education
Penn State University 1977 — 1981
BA, General Business and Business Logistics
Human Capital Staffing, L.L.C. September 2013 - Present
HP Enterprise Services March 2011 - May 2013
Collabera July 2010 - March 2011
Skills
Service Delivery, ITIL, DNS, Sla, System Administration, IT Service Management, HP, Servers, Troubleshooting, IT Outsourcing, XP, VPN, System Deployment, IT Operations, Windows Server, Technical Support, Windows 7, VMware, Software Documentation, Incident Management, DHCP, Operating Systems, SharePoint, Active Directory, Service Management, Virtualization, Help Desk Support, Citrix, Service Desk
Education
Eastern Michigan University 2004 — 2006
Oakland Community College 2004 — 2006
Symphony Corporation July 2013 - Present
Human Capital Staffing, L.L.C. January 2014 - September 2014
Waunakee Community School District July 2005 - June 2013
Consultis June 2004 - January 2005
Aetna July 2001 - September 2003
Palestine Regional Medical Center April 2000 - September 2000
Sitel Corporation January 1998 - November 1999
US Army July 1988 - January 1992
Skills
Technical..., Software Installs, Phone Support, User Training/Supoprt, Hardware Configurations, Lan Connectivity, Problem Diagnosis, Customer Service, MS Office, Symantec Ghost, NetSupport School, Skype, Internet Explorer, Firefox, Google Chrome, SysAid, Workstations, Laptops, Smartboard, Printers, LAN, Windows Remote Desktop, Cisco IOS, TCP/IP, Windows XP Pro, Windows 7, Windows Server, Troubleshooting, Technical Support, Norton Ghost, Hardware, XP, Computer Hardware, Software Installation, Security, Microsoft Office, Diagnose, System Deployment
Education
Madison Area Technical College
Information Technology