Humana Company
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S CEO: Bruce D. Broussard (Jan 1, 2013–) Subsidiaries: Health Value Management, Inc.,
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14,410 Humana employees in database. Find out everything there's to know about Humana employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Humana Employees
Humana April 2014 - Present
Bluebonnet Nutrition December 2013 - April 2014
Starr Lite Reflections Nutrition Brokerage August 2012 - December 2013
The Risher Companies August 2009 - August 2012
Sephora October 2008 - August 2009
Houston Humane Society April 2006 - October 2008
LVMH June 2004 - April 2006
Skills
Event Planning, Public Relations, Public Speaking, Fundraising, Grant Writing, Media Studies, Newsletters, Event Management, Social Media, Social Media Marketing, Marketing Communications, Marketing, Press Releases, Media Relations, Advertising, Non-profits, Customer Service, Blogging, Budgets, Social Networking, Marketing Strategy, Trade Shows, Sales, Coaching, Management, Team Building, Online Marketing, Sports, Leadership, Facebook, Nonprofits, Training, Corporate Communications, Account Management, CRM, Journalism, Sponsorship, Wellness, Editing, Teamwork, Publicity, Time Management, Community Outreach, Strategic Planning, Volunteer Management, Corporate Events, Lifestyle, Creative Writing, Insurance, Health Insurance
Education
California University of Pennsylvania 2012 — 2015
Master of Science (M.S.), Exercise Science and Health Promotion, 3.85
California University of Pennsylvania 2012 — 2015
Bachelor of Science (BS), Sport Management, Exercise Science, 3.65
Humana November 2014 - Present
Trilogy Health Services, LLC November 2010 - November 2014
Trilogy Health Services, LLC November 2009 - November 2010
Humana July 2005 - November 2009
Carroll County High School May 1996 - October 2007
Sterling Jewelers 1997 - 2006
National City Bank 2003 - 2005
UPS 2000 - 2003
United Parcel Service October 1993 - May 1997
Skills
Final Cut Express, Final Cut Pro, Video Editing, Instructional Design, Captivate, Leadership Development, Performance Improvement, elearning development, Compressor, Photoshop, Training, Program Management, Workshop Facilitation, Change Management, E-Learning, Instructor-led Training, Leadership, Learning Management..., Teaching, Blended Learning, Strategic Planning, Management, Needs Analysis, Curriculum Design, Cross-functional Team..., Organizational..., Training Delivery, ADDIE, Employee Training, Learning Management
Education
Capella University 2007 — 2011
Masters in Education, Training and Performance Improvement
University of Louisville 1993 — 2002
Occupational Training and Development, Instructional Design
Louisville Male High School 1989 — 1993
BriovaRx Specialty Pharmacy March 2015 - Present
BriovaRx Specialty Pharmacy November 2013 - Present
University of Louisville August 1998 - Present
Humana October 2013 - November 2013
Walgreens April 2005 - September 2013
Stock Yards Bank & Trust February 2002 - April 2005
National City Bank January 2001 - February 2002
Skills
Management, Pharmacy Automation, Pharmaceutical Industry, Community Pharmacy, Pharmacy Operations, Customer Service, Strategy, Process Scheduler, ScriptMed, Pharmacy Benefit..., Pricing, Inventory Management, Inventory Control, Budgets, Employee Engagement, Financial Analysis, Forecasting, Team Building, P&L Responsibility, Leading Change, Delegation, Conflict Management, Employee Training, Finance, P&L Management, Customer Satisfaction, Customer Retention, Business Process..., Operational Excellence, Sales, Retail, Training & Development
Education
Campbellsville University 2013 — 2014
Master of Business Administration (MBA), Health Care Administration/Management, 4.0
University of Louisville 1998 — 2004
Bachelor of Science in Business Administration, Finance
Barren County High School 1994 — 1998
Functional Fitness August 2011 - Present
Functional Fitness August 2011 - Present
Innovative Results March 2015 - May 2015
Rampage Family Fitness May 2014 - February 2015
Humana December 2011 - December 2014
Mitsubishi Digital Electronics America December 2008 - August 2011
Skills
Fitness, Training, Nutrition, Wellness, Sales, Social Media, Negotiation, Customer Service, Nutritional Counseling, Personal Training, Wellness Coaching, Team Leadership, Data Entry, Call Centers, Injury Prevention, Small Business, Strength & Conditioning, Sales Management, Retail, Group Training, Business Development, Public Speaking, Healthcare, PowerPoint, Event Planning, Market Research, Cold Calling, Social Media Marketing, Time Management, Proofreading, Microsoft Office, Customer Retention, Customer Satisfaction, Dependable Team Player, Timely Decision Making
Education
California State University-Long Beach 2011 — 2013
Bachelor of Science (B.S.), Health Care Administration
Saddleback College
Associate’s Degree
Taylor Regional Hospital March 2015 - Present
Taylor Regional Hospital March 2013 - February 2015
Purcell's Business Products November 2009 - March 2013
Mouser Custom Cabinetry September 2004 - July 2008
Humana January 2000 - September 2004
Skills
Microsoft Excel, Strategic Planning, Access, Accounting, Sales, Microsoft Word, Microsoft Office, Planning Budgeting &..., Personal Finance, Personal Training, Payroll, QuickBooks, Fundraising, Grant Writing, Training, Social Media, Community Outreach, Recruiting, Facebook, Accounts Payable, Accounts Receivable, Teaching, PowerPoint, Outlook, Customer Service
Education
University of Louisville 2001 — 2003
MBA, Management
Campbellsville University 1987 — 2001
BS, Accounting
Noblesville High School 1984 — 1987
Diploma
Humana May 2015 - Present
Humana October 2013 - Present
Sanctuary September 2010 - Present
Norton Healthcare February 2004 - October 2013
Skills
Microsoft Excel, Customer Service, Social Media, Microsoft Word, Pastoral Care, Event Planning, Coaching, Community Outreach, Fundraising, Higher Education, Leadership Development, Nonprofits, Public Speaking, Teaching, Preaching
Education
Campbellsville University 2005 — 2008
B. S., Pastoral Ministry
US Army March 2015 - Present
Naval Oceanographic Office July 2012 - March 2015
US Army January 2011 - July 2012
SAIC July 2010 - December 2010
Rivera Consulting Group October 2009 - June 2010
EDS Group June 2008 - September 2009
EDS Group May 2006 - June 2008
United States Army Reserve July 2005 - July 2007
Humana October 2005 - May 2006
Advanced Global Communications April 2005 - October 2005
Skills
Security, Information Assurance, SharePoint, Program Management, DoD, Project Management, Network Security, Servers, Enterprise Architecture, Information Security, Active Directory, ITIL, System Administration, Security Clearance, Data Center, Networking, Information Technology, CISSP, Six Sigma, DIACAP, CMMI, SDLC, Quality Assurance, Lean Six Sigma Black..., TSP, PMP, Army, Analysis, Leadership, Military, Management, Systems Engineering, Training, Change Management, IT Management, Software Documentation, Systems Analysis, Risk Management..., Supervision, Contracts Management, DAWIA, Integration, Windows Server
Education
Capella University 2005 — 2008
MS Information Systems -
Indiana University-Southeast 1991 — 1995
BS Business Management
Defense Acquisition University
Technical POC for Contract Officer Representative (COR)
Humana June 2011 - Present
AMN Healthcare April 2012 - February 2013
AMN Healthcare June 2011 - April 2012
Federal Occupational Health January 2011 - April 2011
American Specialty Health September 2008 - December 2010
Napa Valley Optometric Group November 2007 - September 2008
Alliance June 2007 - October 2007
Gardemeyer Finish Carpentry January 2007 - May 2007
Campus Alcohol and Drug Education Center September 2006 - December 2006
Associated Students Bookstore August 2004 - December 2006
Skills
Health Education, Nutrition, Health Promotion, Healthcare, Wellness, Fitness, Public Health, Nutrition Education, Wellness Coaching, Medical Terminology, Healthcare Management, Nutritional Counseling, Time Management, Customer Service, Community Health, Employee Wellness, Coaching, Stress Management, Social Networking, Prevention, Employee Wellness..., Weight Management, PowerPoint, Lifestyle Coaching, Behavior Change, Diabetes, Lifestyle, Training, Leadership, Management, Microsoft Excel, Microsoft Office
Education
California State University-Chico 2002 — 2006
B.S., Health Science
Transcend Insights August 2013 - Present
Humana August 2013 - Present
Certify Data Systems August 2013 - March 2015
EXP Pharmaceutical Services Corp September 2008 - June 2013
Nordic Naturals September 2004 - August 2008
Community Bank of Central California August 2003 - August 2004
Skills
Sales, Cold Calling, Retail, Sales Operations, Customer Service, Customer Satisfaction, Trade Shows, Account Management, Sales Management, Salesforce.com, Marketing Strategy, Healthcare, Public Relations, Team Building, Business Development, Team Leadership, Bilingual, New Business Development, Direct Sales, Sales Process, Event Management, Marketing, Event Planning, Operations Management, Fundraising, Leadership, Product Marketing, Strategic Planning, Competitive Analysis, Negotiation, Contract Negotiation, Project Management, Purchasing, Inventory Management, Forecasting, Management, Health Information..., Healthcare Information...
Education
Cabrillo College 2002 — 2005
Associate of Arts (AA), Sociology
Kaggle June 2014 - Present
Brain Freeze Logic, LLC November 2002 - Present
Humana July 2013 - May 2014
Humana June 2012 - June 2013
Service Net March 2005 - May 2012
Fulfillment Concepts, Inc. June 1998 - March 2005
Humana June 1997 - June 1998
Skills
SQL Server 2000-2008, SSIS, ASP.NET MVC, jQuery, AJAX, TDD, Scrum, C#, OOP, WCF, Entity Framework, JavaScript, Unobtrusive Javascript, ReSharper, TFS, MSTest, NUnit, ASP.NET AJAX, IoC, DI, SQL Server, IIS, .NET, Visual Studio, XML, Application Development, Web Applications, CSS, HTML, Web Development, SQL, Agile, LINQ, Database Design, Databases, Software Development, Programming, Microsoft SQL Server, T-SQL
Education
Campbellsville University 1993 — 1997
B.S., CIS
SCAN Health Plan June 2014 - Present
Humana October 2013 - June 2014
WellPoint September 2008 - October 2013
Skills
Licensed Life & Health..., Nevada license, Oregon license, California license, Strategy, Selling, New Business Development, Direct Sales, Health Insurance, Leadership, Sales Operations, Sales Management, Business Planning, Executive Management, Sales, Team Building, Marketing Strategy, Managed Care, Management, Strategic Planning, Life Insurance
Education
California Polytechnic State University-San Luis Obispo 2000 — 2002
Bachelor's degree, Business
Humana January 2012 - Present
Humana March 2009 - February 2012
Road & Rail Services May 2007 - February 2009
john Conti Coffee February 2005 - July 2006
Leadership Louisville Center 2005 - 2005
Greater Clark County School Corporation 2003 - 2005
Skills
Budgeting, Microsoft Office, Planning, Analysis, Compliance, Administration, Healthcare, Accounting, Purchasing, Problem Solving, Executive Management, Health Insurance, Profitability, Documentation, Claims, Financial Analysis, Financial Reporting, Budgets, Process Improvement, Healthcare Industry, Accounts Payable, Financial Accounting, Access
Education
Indiana University-Southeast 1995 — 1998
Masters, Business
California State University-East Bay 1978 — 1982
BA, Psychology
Humana June 2014 - Present
Inter Valley Health Plan August 2010 - June 2014
Inter Valley Health Plan September 2013 - January 2014
Wells Fargo May 2004 - April 2006
Skills
Self-starter, Challenge Driven, Business Innovation, Outgoing, Quick Thinker, Goal Oriented, Friendly Personality, Determination, Thinking Outside The Box, Health Insurance, HMO, Self-driven, Sales, Leadership, Long-term Care, Marketing, Medicare, Time Management
Education
Kaplan College-San Diego 2007 — 2008
Medical Coding/Billing
Riverside City College 2003 — 2006
Associate's degree
California State University-Fullerton
AIA May 2014 - Present
Longevity Alliance March 2013 - February 2014
Humana November 2005 - March 2013
AIA Insurance September 2003 - November 2005
Towers Watson April 2001 - September 2003
Skills
Health Insurance, Life Insurance, Call Center, Call Centers, Training, Insurance, Disability Insurance, Brokers, Sales, Employee Benefits, Term Life Insurance, Long-term Care, Whole Life, Medicare Part D, Medicare, Critical Illness, Managed Care
Education
Camden County College 1980 — 1981
Business
Camden Catholic High School 1976 — 1980
Humana May 2015 - Present
Humana 2011 - August 2015
Christ Church 2003 - 2006
Sprint 1999 - 2003
Sprint Nextel April 1995 - June 1999
Skills
Process Improvement, Leadership, Management, Healthcare, Training, Customer Service, Strategic Planning, Program Management, Team Building
Education
California State University-Sacramento 1989 — 1993
Bachelor's degree, Business
Humana June 2015 - Present
Mohave County Department of Public Health 2004 - 2015
Reg Ctr for Border Health January 2001 - May 2004
Skills
Health Promotion, Program Development, Healthy Living Coach, Tobacco Control Policy, Health Education, Public Speaking, Linking Healthcare..., Networking & Capacity..., Integrated Outreach..., Community Outreach
Education
California State University-Los Angeles
BA, Journalism - Political Science
The Freeman Agency November 2013 - Present
Select Care of Texas September 2007 - March 2008
Humana September 2005 - July 2006
Health Net October 1994 - September 1996
Skills
Microsoft Excel, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Negotiation, Editing, Sales, Marketing, Medicare Advantage, Medicare Part D, Publishing, Customer Service, Customer Retention, Microsoft Word, Microsoft Office, Employee Benefits, Insurance, Account Management, Disability Insurance, Training, Strategic Planning, Team Building, Life Insurance, Medicare, Leadership, Management, Health Insurance
Education
California State University-San Bernardino
Bachelor of Arts (B.A.), Business Administration and Management, General
Parallon Business Solutions March 2013 - Present
HCA June 2001 - March 2013
PhyCor, The Physician Company January 1995 - April 2000
HealthTrust, The Hospital Company July 1987 - May 1995
HCA, The Management Company August 1986 - August 1987
Humana June 1983 - June 1986
Skills
Project Management, Healthcare Information..., PMP, EHR, Process Improvement, Healthcare, SDLC, PMO, Program Management, HIPAA, Project Portfolio..., EMR, Visio, Vendor Management, Healthcare Management
Education
Webster University 1983 — 1985
Master's degree, Health/Health Care Administration/Management
Campbellsville University 1978 — 1982
Bachelor's degree, Education
Humana 2010 - Present
MM Inc. January 2010 - March 2013
Healthcare Public Relations and Marketing Association February 2009 - April 2010
St. Francis Medical Center September 2009 - December 2009
Skills
Certified Application..., Microsoft Excel
Education
California State University-Long Beach
Health Care Administration, Health/Health Care Administration/Management
Humana November 2012 - Present
American Advertising Federation August 2012 - November 2013
The Original Soap Stand September 2009 - 2012
Consolidated Realty Services January 2009 - September 2009
EdVenture Partners January 2008 - January 2009
Fireman's Fund Insurance Company January 2006 - February 2007
Consolidated Realty 2001 - 2006
Education
California State University-Fullerton
Bachelor of Arts (B.A.), Communications - Advertising, Integrated Marketing Communications
Humana April 2015 - Present
UnitedHealth Group October 2011 - March 2015
Soundpath Health February 2009 - August 2011
Independant Consultant May 2008 - August 2008
Group Health Options, Inc. 2007 - 2008
Group Health Cooperative 2003 - 2008
PacifiCare Health Systems 1996 - 2002
Ernst & Young 1994 - 1996
Loma Linda University Faculty Medical Group 1985 - 1994
Skills
Time Management, Cross-functional Team..., Leadership Development, Strategy, Leadership, Accounting, Budgets, Process Improvement, Start-ups, Healthcare, Strategic Planning, Mergers & Acquisitions, Managed Care, CRM, Management, Managerial Finance, Networking, Team Building, Databases, Medicaid, Employee Engagement, HIPAA, Business Process, Healthcare Information..., Project Portfolio..., Government, Healthcare Management, Health Insurance, Medicare, Board Relations, Employee Benefits, Internal Controls, Integrated Marketing, Insurance, Corporate Finance, Human Resources, Customer Service, Consulting, Strategic Financial..., Health Policy, Integration, Finance
Education
Villanova University 2008 — 2009
Black Belt, Lean Six Sigma Black Belt
California State University-San Bernardino - College of Business and Public Administration
BS, Business - concentration in Accounting
Bilhartz Desert Insurance Agency February 2012 - Present
Humana September 2010 - February 2012
UnitedHealthcare September 2007 - July 2010
US Financial March 2005 - September 2007
Enterprise Rent a Car August 2000 - March 2005
Skills
Sales Management, Customer Service, B2B, Hiring, Customer Relations, Bilingual-Spanish, Market Planning, Recruiting, Account Management, Sales, Health Insurance, Team Building, Customer Satisfaction, New Business Development, Leadership, Sales Presentations, Cold Calling, Customer Retention, Selling, Marketing, Small Business, Direct Sales, Long-term Care, Employee Benefits, Sales Operations, Coaching, Insurance, Managed Care, Training, Management, Strategic Planning, Medicaid, Sales Process, Marketing Strategy, Disability Insurance, Medicare, Term Life Insurance, Healthcare, Brokers, Business Development, HMO, Health Policy, Healthcare Industry, Medicare Part D, HIPAA, Strategy
Education
Cal Poly Pomona 1994 — 1998
Humana November 2013 - Present
Skills
Strategic Planning, Non-profits, Change Management, Public Speaking, Leadership Development, Organizational..., Process Improvement, Project Management, Program Management, Team Building, Coaching, Training, Customer Service, Insurance, Research, Leadership, Management, Grant Writing, Nonprofits, Grants, Employee Benefits, Human Resources, Access, Event Planning, Marketing, Proposal Writing, Employee Relations, Public Relations, Sales, Budgets, Microsoft Office, Community Outreach, Recruiting, Analysis, Staff Development, Fundraising, Policy, Microsoft Excel, Healthcare, Social Media, Program Development, Government, Health Insurance, Social Networking, Event Management, System Administration, PowerPoint, Account Management, Performance Management, Strategy
Education
Campbellsville University 2005 — 2010
MA
Indiana Wesleyan University 2003 — 2005
MS
Jackson State University 1993 — 1997
BA
Humana July 2013 - Present
Riverview Village September 2010 - Present
Clark Rehabilitation and Skilled Nursing January 2012 - October 2012
American Senior Communities September 2010 - December 2011
Riverview Village September 2010 - December 2011
Macy's Department Store July 2010 - January 2011
Green Meadows Healthcare October 2009 - May 2010
Wedgewood Healthcare Center April 2008 - October 2009
Regency Rehab and Nursing January 2006 - April 2008
First Rate Mortgage July 2005 - January 2006
Skills
Customer Service, Long-term Care, Strategic Planning, Sales, Medicare, Healthcare, Medicaid, Elder Care, Public Relations, Insurance, Data Entry, Account Management, Management
Education
Campbellsville University 2005 — 2008
BS, Social Ministries
Campbellsville University 2005 — 2008
Bachelors of Science, Social
Aetna May 2010 - Present
Aetna September 2008 - May 2010
Aetna July 2007 - September 2008
Schaller Anderson December 2006 - July 2007
Kahn Development Company August 2005 - November 2006
Humana October 2004 - May 2005
Skills
Medicaid, Analysis, Business Analysis, HIPAA, Health Insurance, Healthcare, Insurance, Leadership, Managed Care, Management, Medicare, Process Improvement, Project Management, SDLC, Visio
Education
California State University Stanislaus 1999 — 2003
BS
Boeing August 2013 - Present
Consumers' Choice Health Plan February 2013 - August 2013
Blackbaud May 2012 - February 2013
Humana October 2010 - May 2012
The Sun News 2010 - 2010
Advanced Technology Services June 2001 - August 2009
AgFirst Farm Credit Bank May 2000 - April 2001
Fleet Mortgage Group April 1996 - May 2000
CareAmerica Health Plans October 1993 - April 1996
Countrywide 1991 - 1993
Skills
Vendor Management, Process Improvement, Six Sigma, Project Management, Management, Leadership, Program Management, Troubleshooting, Data Analysis, Business Analysis
Education
California Lutheran University 1988 — 1991
Bachelor of Arts, Communication Arts
UnitedHealthcare February 2005 - Present
CBIZ October 2001 - January 2006
Humana April 1988 - January 2000
Skills
Health Insurance, Employee Benefits, Managed Care, Health Savings Accounts, Medicare, Insurance, Disability Insurance, Sales, Strategic Planning, Leadership, Health Policy, Executive Management, Brokers, Life Insurance, Account Management, Long-term Care, Sales Management, Healthcare, Claim, Healthcare Industry, Medicare Part D, Term Life Insurance, Small Business, COBRA, Healthcare Consulting, Fixed Annuities, HIPAA, Process Improvement, Risk Management, Strategic Leadership, Benefits Administration, Underwriting, Retirement Planning, Call Centers, Team Building, Workers Compensation
Education
Califfornia University of Pennsylvania 1979 — 1983
Bachelor’s Degree, Business Administration and Management, General, 3.0
California University of Pennsylvania 1979 — 1983
B.S., Business Administration/Accounting
Humana July 2011 - Present
Carlsbad Unified School District June 2005 - June 2011
Local Focus Photography February 2010 - January 2011
American Specialty Health May 2008 - February 2010
Carlsbad Unified School District January 2007 - May 2008
Sushi On The Rock September 2005 - January 2008
Colegio Fuentelarreyna October 2004 - June 2005
Toyota Carlsbad and Lexus Carlsbad July 2002 - September 2004
Chico State Health Services January 2004 - May 2004
Skills
Coaching, Teaching, Time Management, Health Education, Leadership, Customer Service
Education
National University 2006 — 2009
Master of Education, Specializing in Cross-Cultural Teaching and Single Subject Teaching Credential in Health Science
California State University-Chico 2000 — 2004
Bachelor of Sciences, Health Science with Concentration in Health Education
Blackmore Partners January 2011 - Present
Humana 2011 - Present
ASAP Automation July 2004 - 2011
RedPrairie April 1997 - June 2004
Ryder Integrated Logistics January 1996 - March 1997
Standard Systems Group January 1993 - January 1996
United States Air Force August 1985 - December 1992
Skills
Supply Chain, Operations Management, Product Development, Warehouse Management, Change Management, Program Management, Supply Chain Management, Project Management, Customer Service, Management, Cross-functional Team..., Strategic Planning, Business Strategy, Strategy, Leadership, Logistics, Manufacturing, Business Process..., Process Improvement, Software Development, Financial Analysis, Quality Assurance, Business Analysis, Human Resources, Customer Satisfaction
Education
U.S. Air Force Institute of Technology 1990 — 1991
MBA, Logistics, Information Technology
California Polytechnic State University-San Luis Obispo 1978 — 1980
BS
University of California, Davis 1976 — 1978
Humana July 2013 - Present
CompuCom February 2013 - June 2013
GE Home and Business Solutions April 2007 - February 2013
GE Consumer and Industrial July 2005 - April 2007
CompuCom January 2005 - July 2005
GE Capital ITS July 1999 - January 2005
Baptist Hospital East Home Health Agency August 1998 - January 1999
Fox and Simon, PSC May 1996 - August 1998
Skills
Critical Chain Project..., Green Belt, Six Sigma, DMAIC, SDLC, Business Process..., Process Improvement, PMO, Project Management, Agile Methodologies, ITIL, Vendor Management, Requirements Analysis, Resource Management, Service Delivery, Requirements Gathering, Process Management, Testing, MS Project, ERP, Information Technology, Business Intelligence, Change Management, Outsourcing, IT Service Management, Operational Excellence, Agile Project Management, Project Delivery, IT Operations, Leadership, Management, Software Project..., Project Portfolio..., Program Management, SharePoint, Business Process Mapping, IT Management, IT Strategy, Integration, Business Process, Infrastructure
Education
Campbellsville University 2009 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
Campbellsville University 2005 — 2007
BA, Business
Ivy Tech Community College 1994 — 1997
Associates, Computer Information Systems
Morehead State University 1994 — 1994
Psychology
Humana January 2015 - Present
Humana Insurance Company December 2011 - Present
Humana Insurance Company January 2011 - November 2011
Humana Insurance Company July 2009 - December 2010
Humana Insurance Company September 2008 - June 2009
Humana Insurance Company May 2007 - August 2008
Papa John's International 2004 - November 2006
Papa John's International 2002 - 2004
Kroger August 2001 - February 2002
Skills
Health Insurance, Medicare, Team Leadership, Leadership, Training, Operations Management, Onboarding, Team Building, Interviews, Medicare Part D, Call Centers, HIPAA, Business Requirements, Data Entry, Insurance, Healthcare Industry, Customer Service, Healthcare, Call Center, Quality Assurance, Invoicing, GIS, Microsoft Office, Microsoft Excel, Microsoft Word, Project Management, PowerPoint, Tutoring, Proofreading, Theatre, Management
Education
Campbellsville University 1996 — 2001
Bachelor of Science (B.S.), Sociology and Political Science, minor in English
T.R. Collection May 2015 - Present
Easton Industries June 2013 - May 2015
American Heart Association 2012 - June 2013
The Inlet Sports Lodge May 2011 - 2012
Coca-Cola Bottling Company Consolidated January 2011 - May 2011
Myrtle Beach Area Hospitality Association 2009 - 2011
Burroughs & Chapin Company October 2007 - May 2010
Hilton Grand Vacations August 1999 - October 2007
Universal Studios 1998 - 1999
Humana 1996 - 1998
Skills
Public Relations, Strategic Partnerships, Social Media Marketing, Email Marketing, Market Planning, Marketing Strategy, Brand Management, Marketing Management, Marketing Communications, Marketing, Event Management, Advertising, Online Advertising, Relationship Marketing, Event Planning, Direct Marketing, Sales, Online Marketing, Social Networking, Integrated Marketing, Brand Development, Lead Generation, Social Media, New Business Development, Strategic Planning, Corporate Communications, B2B, Strategic Communications, Marketing Research, Budgets, Digital Marketing, Digital Media, Hospitality, Leadership, Market Research, Sales Management, Facebook, Hotels, Media Planning, Sponsorship, Media Relations, Press Releases, Copywriting, SEM, SEO, Trade Shows
Education
Leadership Grand Strand 2009 — 2010
Campbell University 1988 — 1992
BA, Marketing, Advertising, Public Relations
Cigna May 2014 - Present
Humana February 2008 - Present
First Data Corporation April 1992 - November 2007
NaBANCO 1992 - 1995
C&S Bank of Florida (NationsBank- now B of A) July 1988 - April 1992
Skills
Strategic Partnerships, Marketing Strategy, Strategic Planning, Direct Marketing, Product Management, Advertising, B2B, Competitive Analysis, Corporate Branding, Customer Retention, Direct Mail, Email Marketing, Integrated Marketing, Internal Communications, Leadership, Management, Market Research, Marketing, New Business Development, Product Development, Program Management, Sales, Segmentation, Strategy
Education
Canisius College 1977 — 1981
BA, Political Science
Health Net Federal Services September 2005 - Present
Health Net Federal Services May 2004 - September 2005
Humana December 2003 - May 2004
Humana Military Healthcare Services August 2001 - December 2003
Skills
Data Analysis, Provider Relations, Managed Care, Medicare, Healthcare, Health Insurance, HIPAA, Credentialing, Healthcare Management, Process Improvement, Hospitals, Insurance, Medicaid, Network Development, Access, Strategic Planning, Leadership, Healthcare Industry, Team Building, Customer Service, Policy, Program Management, PPO, Utilization Management, HMO, Healthcare Information..., Health Policy, Physician Relations, Revenue Cycle, JCAHO, Quality Improvement
Education
Indiana Wesleyan University 2005 — 2007
MBA, Business Administration
Indiana Wesleyan University 2003 — 2004
BSM, Management
Campbellsville University 1998 — 1999
Humana February 2014 - Present
AmerisourceBergen/Xcenda June 2012 - October 2013
Heritage Provider Network September 2011 - June 2012
American Career College July 2011 - April 2012
Health Net September 2004 - September 2011
Kaiser Permanente December 2002 - August 2004
All Temporaries, Inc December 2000 - December 2002
PacifiCare Health Systems February 2000 - December 2000
Prudential Healthcare May 1997 - May 1999
Skills
Medicare, Claim, Insurance, Healthcare Management, Customer Service, Hospitals, Healthcare, Management, Medicaid, Analysis
Education
California State University-San Bernardino 2010 — 2011
M.P.A., Public Administration
California State University-Dominguez Hills 2006 — 2009
B.S., Business Administration
Los Angeles Harbor College
Associate, Arts
Omega Career College
Rogers Benefit Group April 2010 - Present
Humana 2008 - 2010
Unum May 2006 - May 2008
Education
CSU Chico 1999 — 2003
Bachelor's Degree, Business
Humana May 2011 - Present
United Tote 2010 - 2011
Humana November 2007 - December 2009
Variante Group January 2005 - August 2005
Chevron Corporation August 1995 - June 2004
Skills
Strategic Planning, Change Management, Outsourcing, Process Improvement, Strategy, Business Process, Program Management, Project Management, Business Process..., Team Building, Leadership, Business Analysis, Budgets
Education
California State University-Fresno 1993 — 1995
Bachelor
TAMAH, LLC February 2011 - August 2012
AARP January 2006 - December 2010
Kaiser Permanente November 1999 - June 2008
Kaiser Permanente February 1997 - November 1999
Humana April 1995 - February 1997
CareFirst BlueCross BlueShield June 1991 - April 1995
Skills
Workshop Facilitation, Training, Call Center, Customer Service, Instructional Design, Instructor-led Training, Training Delivery, Coaching, Leadership Development, Organizational..., Staff Development, Performance Improvement, Learning Management..., Performance Management, Team Building, Needs Analysis, Adult Education, Conflict Resolution, E-Learning, Employee Training, Open Enrollment
Education
Capella University 2007 — 2009
Masters, Training and Performance Improvement, 3.9 GPA
Salisbury University 1977 — 1981
ENGLISH BA, SECONDARY EDUCATION
Wicomico Sr High
Wicomico Sr High
Humana August 2013 - Present
Humana January 2011 - Present
Humana Inc April 2009 - May 2010
Humana June 2005 - April 2009
Humana Inc January 2003 - June 2005
Humana 2001 - 2003
Humana 1999 - 2001
Humana 1992 - 1997
Humana 1989 - 1992
Charter Medical 1987 - 1989
Skills
Project Management, Direct Marketing, Vendor Management, Event Planning, Medicare Prescription..., Senior Products, Medicare Advantage, Marketing, CRM, Health Insurance, Medicare, Strategy, Cross-functional Team..., Marketing Strategy, Strategic Planning, Integrated Marketing, Competitive Analysis, Management, Marketing Research, Leadership, Healthcare, Employee Benefits, Managed Care, Marketing Communications, B2B, Segmentation, Marketing Management, Social Media, Market Research, Insurance, Data Analysis, Market Planning, Product Development, Strategic Communications, Sales Process, Customer Retention, Project Planning, Customer Insight, Health Savings Accounts, Direct Mail, Account Management, Medicare Part D, Email Marketing, Team Building, Budgets, Social Media Marketing, Selling, Sales, Lead Generation
Education
California State University-Los Angeles 1985 — 1988
MBA
University of Southern California 1986 — 1986
Certificate program, Sales and Marketing
LIU Post 1977 — 1978
MBA
State University of New York College at Potsdam 1972 — 1976
BA, Sociology, Psychology
Humana January 2014 - Present
United Healthcare November 2009 - December 2013
Assurant Health October 2008 - June 2009
Health Net April 2006 - May 2008
Health Net of California 2000 - 2006
Skills
Contract Negotiation, Strategy, Business Development, Training, Managed Care, Team Leadership, Medicare, Product Development, Sales, Negotiation, Network Development, HMO, PPO, Hospitals, Physicians, Process Improvement, Strategic Planning
Education
California State Polytechnic University-Pomona 1972 — 1976
Standard Insurance Company 2012 - Present
Mastercare Solutions, Inc. 2008 - 2011
Humana 2008 - 2008
Delta Dental Insurance Company 2007 - 2008
Questops 2000 - 2006
GE Financial Assurance 1999 - 2000
United State Life Insurance Company, An American General Company 1997 - 1999
Health Net 1996 - 1997
Unum 1993 - 1996
Cigna 1988 - 1993
Skills
Leadership, Insurance, Training, Management, Employee Benefits, Sales, CRM, Marketing, Negotiation, Marketing Strategy, Life Insurance, Brokers, Underwriting, Strategic Planning, Health Savings Accounts, Health Insurance, Disability Insurance, Benefits Administration
Education
America's Health Insurance Plans (AHIP)
Long-Term Care Professional (LTCP)
International Foundation of Employee Benefit Plans/Wharton School of the University of Pennsylvania 1993 — 1995
Certificate Employee Benefit Specialist (CEBS)
The American College 1993 — 1995
Charter Life Underwriter (CLU)
The American College 1993 — 1995
Charter Financial Consultant (ChFC)
California State University-Fullerton
BA, Business Administration - Finance
Chateau Diana Winery June 2011 - Present
Humana July 2010 - 2011
WellPoint January 2008 - July 2010
Skills
Sales, Account Management, Health Savings Accounts, Marketing, Insurance, Customer Service, Health Insurance, Microsoft Office, Disability Insurance, Employee Benefits, Life Insurance, Term Life Insurance, Brokers, Medicare, Property & Casualty..., Sales Management, Wine & Spirits Industry, Wine Sales, Wine Education, Wine Lists, Merchandising, Public Speaking, Cold Calling, Microsoft CRM, New Business Development, Business Development, Social Media Marketing, Market Research, Product Marketing, Marketing Communications, Brand Development, Brand Management, Brand Awareness, Brand Implementation, Retail Sales, Ancillary Benefits, Advertising Sales, Persuasive Presentations, Project Management, Project Planning, Business Process..., Programming, Pricing Strategy, Pricing Analysis, Pricing, Program Management, Incentive Programs, Supply Chain, Dental Insurance, Wine Labels
Education
California Lutheran University 2004 — 2008
BA Marketing Communications and Business, Marketing/Marketing Management, General, Cum Laude
Richmond, The American International University in London
Humana February 2012 - Present
Humana 2006 - February 2012
USAF 2002 - December 2006
USAF 1998 - 2002
USAF January 1985 - 1998
Skills
Vendor Management, Program Management, Project Management, Business Analysis, SDLC, Management, IT Strategy, Visio, Process Improvement, Business Intelligence, Leadership, IT Management, Strategy, E-commerce, Enterprise Software, Networking, Business Process..., Contract Negotiation, Project Portfolio..., PMP, Cross-functional Team...
Education
Cambridge College 2005 — 2006
Masters of Management, Electronic Commerce
Excelsior College
Bachelors of Science, Computer Information Systems / Management Studies
Community College of the Air Force
Associates of Science, Information Systems Technology
Community College of the Air Force
Associates of Science, Financial Management
Community College of the Air Force
Associates of Science, Airframe Repair Technology
Corazon Integrated Health Services August 2009 - Present
Humana June 2008 - Present
State of Arizona January 2007 - June 2008
Southwest Human Development March 2005 - April 2007
Skills
Bilingual-English/Spanis..., Notary Public, Health Insurance, Medicare, Insurance, Managed Care, Employee Benefits, Medicaid, Disability Insurance, Healthcare, Long-term Care, Claim, Life Insurance, Case Management, Customer Service, Utilization Management, Underwriting, Term Life Insurance, HIPAA, Leadership, Disease Management, Social Services, Mental Health, Training
Education
Northern Arizona University 2008 — 2010
Master's Degree, Human Relations with Counseling
California State University-San Bernardino
Bachelor's Degree, Sociology/ Social Work
Humana September 2011 - Present
Humana September 2007 - Present
Humana Inc. September 2007 - September 2011
SHPS September 1999 - January 2006
UPS April 1995 - January 1999
Skills
Outstanding Customer..., Telecommunications, Employee Benefits, Insurance, Health Insurance, Process Improvement, Call Center, HIPAA, Benefits Administration, Leadership, Healthcare, Training, Team Building, Software Documentation, Access, Coaching, Project Management, Strategic Planning
Education
Campbellsville University 2013 — 2015
Master of Business Administration (MBA), Human Resources Management and Services
Campbellsville University 1993 — 2012
Bachelors of Science, Organizational Management
Bullitt Central High School 1989 — 1992
Pre-College Curriculum, General Education
Taxi Town Inc. February 2006 - June 2015
Humana April 2005 - February 2006
American Axle & Manufacturing June 2002 - January 2003
Skills
Strategic Planning, Analysis, Budgets, Access, Training, Customer Service, PeopleSoft, Forecasting, Negotiation, Change Management, Leadership, Labor Relations, Corporate Finance, Financial Analyst, Bloomberg, investment, Microsoft Office, SQL, Nonprofits, Trading, QuickBooks, HR Consulting, SAP FICO, Photoshop, SPSS, Research, Troubleshooting, Problem Solving
Education
Canisius College, Buffalo, NY, USA 2002 — 2004
MBA, Finance
University of National and World Economy, Sofia, Bulgaria 1991 — 1996
Master, Marketing and Management
T-Systems May 2011 - May 2012
AutoZone December 2010 - May 2011
Charles Schwab March 2007 - September 2010
BlueCross BlueShield of AZ July 2004 - March 2007
Humana July 1994 - July 2004
Skills
IT Leadership, IT Management, IT Infrastructure..., SDLC, PMP, ITIL, IT Strategy, Application Development..., Operations Management, IT Transformation, Enterprise Architecture, Vendor Management, SaaS, Business Process..., Security, IaaS, Financial Services..., Disaster Recovery, Capital Budgeting, Data Warehousing, HIPAA, Healthcare Information..., Strategic Financial..., Business Intelligence, Contract Management, Resource Management, Process Improvement, SQL, Program Management, PMO, Integration, Change Management, Servers, Project Planning, Cross-functional Team..., Project Portfolio..., Governance, Strategy, IT Operations, Leadership
Education
Capella University 2009 — 2011
MBA, Specialization in Information Technology Management, Final GPA 3.94
McKendree College 1997 — 1999
BACHELOR OF SCIENCE, Information Technology Systems, Final GPA: 3.68
Humana July 2015 - Present
The Buddy Group May 2011 - June 2015
The Armory (Ad Agency + Production Co) August 2012 - October 2014
IPPA, Inc October 2009 - January 2011
Skills
Quality Assurance, Digital Media, Analysis, Management, Software Documentation, Social Media Marketing, Digital Strategy, Data Analysis, Project Management, Training, Microsoft Excel, User Experience, Web Project Management, Marketing Strategy, Strategic Business..., Financial Reporting, Strategic Data Analysis, Budgets, Financial Modeling, MS Excel Pivot Tables, VBA, MySQL, P&L Analysis, Cash Flow Forecasting, Break-even Analysis, Financial Analysis, Online Advertising
Education
California State University-Long Beach
Bachelor of Science (B.S.), Finance - Investments
Humana December 2014 - Present
Humana June 2013 - December 2014
Humana June 2011 - June 2013
Humana May 2006 - June 2011
Humana August 2002 - May 2006
Sam's Club July 2001 - August 2002
Kentucky Farm Bureau June 2000 - December 2000
Skills
Insurance, Customer Service, Process Improvement, Call Center, Access, Call Centers, Training, Leadership, Project Management, Health Insurance, Team Building, Employee Benefits, Outlook, Coaching, Team Leadership, Management, Healthcare, Analysis, Data Analysis, Leadership Development, Performance Management, Risk Management, Software Documentation, Strategic Planning, Vendor Management
Education
Campbellsville University 1995 — 2000
B.S., Major in Marketing/Management and Minor in Criminal Justice
Humana August 2013 - Present
Special Olympics Northern California & Nevada 2013 - Present
Foothill Optometric Group November 2010 - August 2013
Skills
Customer Service, Microsoft Word, Microsoft Excel, Hospitals, Public Speaking, Microsoft Office, PowerPoint, Data Entry, Outlook
Education
California State University-Chico 2004 — 2008
Bachelor of Arts (B.A.), Psychology
Humana 2015 - Present
CompHealth 2008 - 2015
Starbucks Coffee Company 1997 - 2002
Skills
Sales, Medicine, Physicians, EMR, Healthcare, Recruiting, Healthcare Industry, Internal Medicine, Hospitals, Human Resources, Employee Relations, Healthcare Management, Physician Relations, Staffing Services, Family Medicine, Onboarding, Temporary Staffing, Permanent Placement, Temporary Placement, Internet Recruiting, Applicant Tracking..., Physician Recruitment
Education
California State University-Long Beach 1985 — 1990
B.A. in Communications
Medical University of South Carolina October 2014 - Present
Medical University of South Carolina January 2015 - Present
OptumHealth March 2010 - October 2014
Humana May 2006 - January 2010
HealthNow New York Inc. May 1994 - May 2006
Blue Cross Blue Shield of WNY January 1994 - May 2006
PHELI Program 2001 - 2002
Skills
Health promotion..., Research, Health and Productivity..., Health, Health Promotion, Healthcare, Public Health, Strategy, Wellness, Program Development, Leadership, Management, Strategic Planning, Program Management, Managed Care, Data Analysis, Wellness Coaching, Program Evaluation, Healthcare Consulting, Teaching, Disease Management, Nonprofits, Healthcare Management
Education
University of Louisville 2007 — 2011
PhD, Public Health and Health Promotion
Canisius College 1998 — 2000
M.S., Exercise Science
Oregon State University 1973 — 1977
B.A., Physical Education
Bankers Life January 2015 - Present
Humana January 2015 - Present
Libertarian Party of Massachusetts October 2014 - Present
Heather Mullins for MA Senate 2014 - December 2014
Constitution Property Casualty and Life January 2011 - July 2011
Skills
Public Speaking, Medicare, Long Term Care Insurance, Life Insurance, Fixed Annuities, Universal Life, Online Marketing, Organizational..., Politics, Political Campaigns, Public Policy, Writing, Social Networking, Tech-savvy, Quantitative Research, Qualitative Research, Internal & External..., Recruiting, Fundraising, Microsoft Office, Social Media, Public Relations, Research, Leadership
Education
Cape Cod Community College 2011 — 2013
Psychology
Humana April 2014 - Present
United State Corps of Engineers August 2012 - March 2014
U.S. Army Contracting Command August 2010 - June 2012
Defense Contract Management Agency (DCMA) August 2007 - August 2010
U.S. Army March 2005 - August 2007
U.S. Army January 2003 - December 2004
Skills
Program Management, Government, Leadership, Military Operations, Military, Security Clearance, Army, DoD, Management, Training
Education
Defense Acquisition University 2005 — 2013
Level III Program Management; Level II Contracting, Continual Education in Program Managment and Contracting
Touro University
Masters of Business Administration; Strategic Leadership
Command General Staff College 2007 — 2007
Developing and linking tactical, operational and strategic initiatives
State of California Police Officer Academy 1995 — 1995
Criminal Justice/Police Science
California State University-Sacramento 1987 — 1989
Bachelor’s Degree
CoreSource November 2013 - Present
Humana March 2011 - November 2013
The Private Bank And Trust Company January 2009 - March 2011
The Private Bank And Trust Company October 2007 - January 2009
Skills
Insurance, Health Insurance, Employee Benefits, Underwriting, Managed Care, Disability Insurance, Life Insurance, Medicare, Brokers, Term Life Insurance, Customer Service, Sales, Benefits Administration, Workers Compensation, Long-term Care
Education
Calvary Bible College and Theological Seminary 2004 — 2007
Bachelor of Science (B.S.), Counseling Psychology
Missouri Valley College 2002 — 2004
Psychology
Humana July 2010 - Present
Hummingbird Coaching Services 2006 - 2009
Breakthrough HR 2004 - 2009
Skills
Coaching, Leadership Development, Wellness Coaching, SPHR Certified, Career Development, Training development..., Personal Development, Organizational..., Executive Coaching, Leadership, Team Building, Training, SPHR, Public Speaking, Emotional Intelligence, Workshop Facilitation, Stress Management, Organizational..., Healthcare, Employee Training, Program Implementation, NLP, Management Development, Change Management, Personnel Management, Career Counseling, Organizational..., Small Business, Human Resources
Education
California State University-East Bay
Master of Science (MS), Education, Online Teaching and Learning
University of Illinois at Urbana-Champaign
graduate studies in Education
University of Phoenix
BS, Business Management
Humana June 2013 - Present
Central Carolina Hospital February 2009 - May 2013
Cirrus Medical Staffing April 2007 - May 2009
FirstHealth of the Carolinas November 2003 - April 2007
Rex Healthcare May 2001 - November 2003
UNC Health Care December 2001 - May 2003
Skills
Critical Care, Hospitals, ICU, Clinical Research, Registered Nurses, Utilization Management, Case Management, Nursing, Healthcare, Acute Care, Patient Safety, ACLS, Medical-Surgical
Education
Parsons School of Design 2014 — 2016
Master of Science (MS), Strategic Design and Management
Winston-Salem State University 1997 — 1998
Bachelor of Science (BS), Registered Nursing/Registered Nurse
University of NC Charlotte 1987 — 1991
Bachelor of Arts (BA), Economics
Campbell University 1982 — 1984
Pre Law Studies, Pre-Law Studies
Intel 2014 - Present
Intel Corporation 2009 - 2014
Intel Corporation 2000 - 2009
Humana 1992 - 2000
California State University, Sacramento 1990 - 1992
Skills
Program Management, Cross-functional Team..., Process Improvement, Software Project..., Agile Project Management, Product Marketing, Agile Methodologies, Product Management, Project Management, Leadership, Business Process..., Software Development, CRM, Management, Vendor Management, Strategy, Business Analysis, SDLC, Strategic Partnerships, Business Intelligence
Education
St. Mary's College of California 1990 — 1992
Master of Arts (MA), Sports Administration
California State University-Chico
Bachelor of Arts (B.A.), Public Relations
Oakmont
Benefit Tax Link September 2013 - Present
Humana May 2012 - September 2013
Assurant Employee Benefits January 2009 - April 2012
Assurant Employee Benefits April 2007 - January 2009
Chenega Federal Systems March 2006 - March 2007
US Army 1999 - 2005
Skills
Corporate Benefits, Benefits Design, Employee Benefits, Spanish, Voluntary Benefits, Interrogation, Interrogation Techniques, Consultative Selling, Disability Insurance, Term Life Insurance, Group Benefits, Dental, Group Training, Team Leadership, ancillary benefits, Bilingual-Spanish, Debriefing, Insurance, New Business Development, Benefits, Customer Service, Public Speaking, Strategic Planning, Account Management, Mentoring, Problem Solving, Selling, Dentistry, Life Insurance, Ancillary Benefits, Brokers, Accident, Health Savings Accounts, Critical Illness, Health Insurance, Medicare, Whole Life, Management, 401k, Workers Compensation, Coaching, Long-term Care, Fixed Annuities, Benefits Administration, Process Improvement, Underwriting, Customer Retention, Strategy, Small Business, Human Resources
Education
Florida Atlantic University 2002 — 2005
Spanish
Cape Cod Community College
Spanish
Universidad de Sevilla
Spanish
Elmcroft Senior Living April 2007 - Present
National City Bank May 2005 - April 2007
National City Bank November 2002 - May 2005
Pegasus Communications February 2001 - July 2002
Humana 1998 - February 2001
Skills
Coaching, Team Building, Change Management, Strategic Planning, Recruiting, Talent Acquisition, Employee Relations, Customer Service, Talent Management, Applicant Tracking..., Human Resources, Onboarding, HRIS, Interviews, Training
Education
Campbellsville University 1994 — 1998
Bachelor's degree, Business Administration and Management, General
Taylor County High School 1990 — 1994
4 Seasons Home Care, Inc. June 2013 - Present
Home Care Agency June 2010 - May 2013
Humana January 2010 - July 2011
Bristol-Myers Squibb December 1986 - April 2002
Skills
Senior Advocate, Long-Term Care, Sales & Marketing, Nursing, Case Managment, Business Development, EMR, Long-term Care, Seniors, Home Care, Medicaid, HIPAA, Elder Care, Hospitals, Healthcare, Social Services, Healthcare Consulting, Health Insurance, Public Speaking, Medical Terminology, Healthcare Information..., Orthopedic, Medicare, Managed Care, Healthcare Management, Nonprofits, Sales Operations, Leadership, Marketing, Compassion, Physician Relations, Wound Care, Clinical Research, Team Building, Mental Health, Sales, Medical Devices, Alzheimer's disease, Wellness, Aging in Place, Physicians, Disease Management, Patient Advocacy, Practice Management, Healthcare Industry
Education
University of La Verne 1989 — 1991
Masters, Business Administration
California State University-Long Beach 1985 — 1987
Bachelor of Science, Nursing
Arizona Surgeons March 2015 - Present
Humana April 2014 - September 2014
Humana February 2014 - April 2014
University Village September 2012 - January 2013
California Lutheran University May 2011 - October 2011
Meridians Bodies in Motion May 2010 - September 2010
Allergy and Asthma Institute of the Valley May 2009 - September 2009
Bakers Footwear Group August 2007 - July 2009
Skills
Time Management, Customer Service, Wellness, Sales, Fitness, PowerPoint, Blogging, Cpr Certified, AED, First Aid, Microsoft Office, Corporate Wellness, Personal Training, Millenium, Training, Event Planning, Public Speaking, Social Networking, Social Media, Management, CPR Certified, Customer Satisfaction, Microsoft Excel, Corporations
Education
California Lutheran University 2009 — 2013
Bachelor of Science (B.S.), Exercise Science
Chaminade College Preparatory High School 2005 — 2009
Humana June 2015 - Present
Humana Government Business April 2013 - May 2015
Humana Military Healthcare Services October 2004 - March 2013
UPS Supply Chain Solutions June 2000 - October 2004
Skills
Employee Benefits, Program Management, Process Management, Change Management, Business Process..., Visio, Process Improvement, Medicare, Insurance, Requirements Gathering, Health Insurance, Business Analysis, Business Process, Project Portfolio..., Organizational..., Presentations, Human Capital
Education
Indiana Wesleyan University 2009 — 2011
Bachelor of Science (BS), Business Administration
Campbellsville University
Humana August 2013 - Present
Pro-Net Referral Group November 2009 - March 2014
Aflac December 2009 - July 2013
Ardent Hospice April 2010 - March 2013
Aflac April 2009 - December 2009
Aflac October 2007 - March 2009
Department of Mental Retardation, Lowell Area Office March 2004 - July 2007
Department of Mental Retardation February 2000 - February 2004
Franciscan Children's Hospital & Rehabilitation Center May 1999 - February 2000
Gilbert-Scott Associates April 1998 - May 1999
Skills
Human Resources, Organization, Leadership, Insurance, Health Insurance, Term Life Insurance, Medicare, Recruiting, Employee Benefits, Healthcare, Strategic Planning, Sales, Team Building, Coaching, Account Management, Disability Insurance, Interviews, Management, Program Management
Education
University of Connecticut 1983 — 1987
BA, Psychology
Cambridge College
Coventry Cares of KY. September 2011 - Present
Humana October 1997 - September 2011
CHA Health 1999 - 2002
Hospice of Central Ky. 1988 - 1997
Skills
Managed Care, Healthcare Industry, Health Benefits, Network Development, Provider Relations, Contract Negotiation, Provider Education, Policy & Procedures, Claims, Medicaid, Medicare, Health, Account Management, Revenue Cycle, Healthcare Consulting, Process Improvement, Team Building, Medical Terminology, Practice Management, Workers Compensation, Medical Billing, Call Centers, Credentialing, EHR, Medical Coding, PPO, CPT, Benefits Administration, Health Policy, Medical Records, HMO, ICD-9, EMR, Utilization Management, Software Documentation, Health Insurance, Claim
Education
Ashworth College 2008 — 2010
Medical office billing, Professional Medical Billing & Claims
Campbellsville University 1981 — 1983
Computer Science
New Clover Creek Baptist Church July 2014 - Present
KentuckyOne Health October 2013 - Present
Schulte Hospitality Group August 2012 - July 2013
Elmcroft Senior Living June 2006 - August 2012
Humana December 2004 - May 2006
Skills
Microsoft Excel, Microsoft Word, Access, Microsoft Dynamics, Microsoft Dynamics SL, Open Accounts, F9, GAAP, Month End Close, Cash Management, Cash Flow Forecasting, Bank Reconciliation, Fixed Assets, Depreciation, General Ledger, Accounts Payable, Account Reconciliation, Balance Sheet, Financial Reporting, Sales & Use Tax, Auditing, Sales Tax, Tax, Year-end Close, Monthly Close
Education
Campbellsville University 2013 — 2015
Master's Degree, Theology
Spalding University
Bachelor of Science (BS), Accounting
Humana October 2012 - Present
Arcadian Health Plan July 2006 - October 2012
UnitedHealthcare September 2005 - July 2006
CBC Professional Pharmacy August 2001 - September 2005
Skills
10 Key Touch, Type 70 WPM, Microsoft Excel, Microsoft Word, PowerPoint, Adobe Acrobat, RxClaims, Access, Spanish-speaking
Education
Adult & Career Education 2000 — 2001
Certified Pharmacy Technician, Pharmacy
Cal Poly Pomona 1997 — 2001
Psychology/Biology
Ganesha High School
High School Diploma
Aflac Broker Channel July 2014 - Present
Humana May 2008 - July 2014
Humana March 2009 - August 2010
Allstate August 2006 - May 2008
Allstate May 2001 - August 2006
Skills
Worksite Voluntary..., Accident/Cancer/Critical..., Insurance, Health Insurance, Employee Benefits, Customer Retention, Life Insurance, Term Life Insurance, Disability Insurance, Cold Calling, Wellness, Accident, Health Savings Accounts, Brokers, Strategic Planning, Leadership, Sales, Marketing, Team Building, Whole Life, Marketing Strategy, Benefits Administration, CRM, Critical Illness, Customer Service, Underwriting
Education
California State University, Sacramento 2003 — 2006
MBA, Marketing
California State University-Sacramento 2003 — 2004
Certificate of Advanced Business Studies, Marketing
Oregon State University 1990 — 1995
B.S., Communications
Humana October 2014 - Present
Humana August 2006 - Present
Humana August 2006 - Present
St. Stephen Church April 2006 - Present
Delta Airlines January 1978 - April 2004
Skills
Operations Management, Team Building, Strategic Planning, Business Process..., Training, Coaching, Leadership Development, Performance Management, Organizational..., Employee Engagement, Management, Strategy, Negotiation, Contract Negotiation, Public Speaking, Event Planning, Staff Development, Marketing, Administration, Call Centers, Change Management, Health Insurance, Insurance, Leadership, Process Improvement, Underwriting, Vendor Management
Education
Campbellsville University 2010 — 2015
Organizational Leadership
Boyce Bible College
Humana January 2011 - Present
Skills
Health Savings Accounts, Health Insurance, Life Insurance, Disability Insurance, Insurance, Underwriting, Term Life Insurance, Brokers, Group Insurance, Managed Care, Medicare
Education
Cal Poly Pomona 2004 — 2007
Bachelor of Business Administration (B.B.A.), Finance, General
Universal Health Services 2011 - 2011
Genoptix 2010 - 2011
CVS Caremark Corporation 2007 - 2009
Loma Linda University Medical Center 2005 - 2006
UTHSCSA 2002 - 2005
Univeristy Health System 2000 - 2002
Humana 1995 - 2000
Skills
Medical Coding, Medical Billing, Auditing, Collections, Appeals, Customer Service, Fraud Prevention, Fraud, Software Documentation, Invoicing, Healthcare, Insurance, Medical Records, Medicaid, Medicare
Education
CSUSB 2009 — 2010
certification, Pharmacy Technician
Practice Management 2002 — 2002
CMC Certification, Medical Coding
San Antonio College 1997 — 1997
Workers’ Compensation Adjuster License
Hinds Community College 1989 — 1991
NURSING
MOORE COLLEGE 1987 — 1989
BUSINESS
Humana August 2013 - Present
Humana August 2011 - Present
American College of Healthcare Executives (ACHE) January 2005 - Present
Western Regional Medical Center March 2010 - March 2011
Aetna Inc. February 1997 - February 2010
Skills
Managed Care, Healthcare, Hospitals, Strategy, Medicare, Negotiation, Healthcare Management
Education
Cabrini College 1998 — 2001
Bachelor, Professional Communications
Humana September 2013 - Present
Michigan State University August 2011 - May 2013
WEB Tutoring Program September 2009 - May 2011
Calvin College May 2007 - May 2011
Skills
Statistics, Data Analysis, Data Mining, Mathematical Modeling, Logistics, Optimizations, Statistical Modeling, SAS Programming, Medicare Part D, Matlab, PL/SQL, Mathematica, Linear Systems, Data Modeling, Medicare Prescription..., Higher Education, Microsoft Excel, SAS, Research, Teaching, Microsoft Word
Education
Michigan State University 2011 — 2013
PSM, Industrial Mathematics
Calvin College 2007 — 2011
BA, Economics
Swift Transportation July 2014 - Present
Corinthian Colleges, Inc. April 2011 - July 2014
Humana 2008 - 2011
AppleOne/ACT-1 Group of Companies 2005 - 2008
Ameron Global, Inc. 2001 - 2005
Skills
Performance Improvement, Instructional Design, Strategic Consulting, Needs Analysis, Training & Development, Building Relationships, Employee Training, Coaching, Onboarding, Staff Development, Leadership Development, Adult Education, Organizational..., E-Learning, College Recruiting, Change Management, Personnel Management, Leadership, Training Delivery, Career Development, Organizational..., Workshop Facilitation, Strategic Planning, Career Counseling, Performance Management, Interviews, Talent Management, Employee Engagement, Resume Writing, Learning Management
Education
Capella University
Master of Education (M.Ed.), Training & Performance Improvement, Graduate with Distinction
Woodbury University
Bachelor's, Marketing
St. Vincent IPA March 2014 - Present
Care1st Health Plan April 2012 - March 2014
Humana July 2011 - July 2012
Central Health Plan of California July 2008 - July 2011
Prospect Medical March 2006 - June 2008
Skills
Healthcare, Provider Relations, Network Development, PPO, Hospitals, Insurance, Medicare, Physician Relations, Credentialing, Health Insurance, HMO, Medicaid, Analysis, Contract Negotiation, Cross-functional Team..., EHR, EMR, HIPAA, Health Policy, Healthcare Consulting, Healthcare Industry, Healthcare Information..., Healthcare Management, Leadership, Managed Care, Management, Medical Billing, Physicians, Process Improvement, Quality Improvement, Revenue Cycle, Strategy, Training, Utilization Management
Education
California State University-Long Beach 1996 — 1998
Healthcare adminstration, Health/Health Care Administration/Management
Humana January 2014 - Present
SCAN Health Plan July 2013 - January 2014
Country Villa Health Services May 2006 - May 2013
Skills
Healthcare Management, Nursing, Medicaid, Managed Care, Medicare, Home Care, JCAHO, Case Management, Quality Improvement, Physician Relations, Healthcare Industry, Provider Relations, HIPAA, Disease Management
Education
California State University-Long Beach
Bachelor of Arts (BA), Economics
Humana June 2009 - August 2011
My Old KY Dinner Train January 2007 - May 2009
Kroger December 2005 - September 2006
Wilson and Muir Bank June 2004 - November 2005
Skills
Health Insurance, Customer Service, Training, Finance, Budget, Employee Relations, Microsoft Office, Leadership, Management, Directing, Benefits, Payroll, Change Management, Performance Management, Recruiting, Hiring, Communication, Conflict Management, Interviewing, Business Ethics, Collaborative, Employee Engagement, Creativity Skills, Technical Support, Onboarding, Employee Benefits, Interviews, Human Resources
Education
Indiana Wesleyan University 2013 — 2015
Master of Science, Human Resources Management, 3.5
Campbellsville University 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.8
Regions Financial Corporation November 2013 - July 2015
Wells Fargo June 2013 - October 2013
Square 1 Bank April 2011 - March 2013
Square 1 Bank May 2010 - April 2011
Sraut Inc. April 2009 - April 2010
Humana November 2007 - April 2009
Humana Inc. March 2007 - November 2007
Roosevelt Media May 2006 - August 2006
KSTC July 2005 - March 2006
Skills
Financial Analysis, Loans, Small Business, New Business Development, Portfolio Management, Strategy, Small Business Lending, Product Development, Banking, Finance, Credit Analysis, Project Management, Microsoft Excel, Risk Management, Underwriting, PowerPoint, Innovation, Microsoft Word, Credit, SBA, Commercial Lending, Start-ups, Launch Of New Products, Excel, New Product Ideation, Word, Visio, Outlook, Lotus Notes
Education
California College of the Arts 2015 — 2017
Master of Business Administration (MBA), Design Strategy
University of Kentucky
Bachelor of Arts (B.A.), Economics
Humana March 2012 - Present
Clark County School District March 2007 - July 2009
Federal-Mogul Corporation July 2002 - December 2003
AT&T May 1998 - July 2002
Skills
Inventory Management, Access, Supervisory Skills, Documentation, Cost Control, ISO, Windows, Excel, Word, Lotus Notes, PowerPoint, Customer Service, Problem Solving, Customer Relations, Visio, MS Project, Operations Management, Process Improvement, Continuous Improvement, Software Documentation, Microsoft Excel, Strategic Planning, Risk Management, Team Building, Management, Microsoft Word, Budgets, Analysis, Human Resources, Quality Assurance, Team Management, Program Management, Troubleshooting, Team Leadership, Leadership
Education
University of Phoenix 2008 — 2010
Master's, Business Administration
University of Phoenix 2004 — 2006
Bachelors of Science, Business Management
California State University-Dominguez Hills 1990 — 1993
Biology
Humana June 2014 - Present
NxStage Medical January 2014 - Present
Dialysis Clinic, Inc. April 2012 - February 2013
The Enchanted Village February 2009 - April 2012
Fresenius Medical Care December 2000 - April 2009
DaVita Kidney Care June 1999 - December 2000
Skills
Nutritional Counseling, Bridal Showers, Catering, Clinical Nutrition, Diabetes, Dietetics, Hospitals, Lifestyle, Nutrition, Nutrition Education, Supplements, Weight Management, Wellness, Fundraisers, Fundraising, Customer Service, Health Education, Healthcare, Healthcare Management, Nursing, Public Speaking
Education
Good Samaritan Hospital 1998 — 1998
Dietetic Intern, Dietetics and Clinical Nutrition Services
California State University-Long Beach 1993 — 1997
BS, Dietetics and Food Administration
eBay Enterprise 2014 - 2015
Electronic Arts 1999 - 2014
Humana 1998 - 1999
Skills
Employee Relations, Performance Management, Human Resources, Employee Engagement, Team Building, Change Management, Leadership, Strategic Planning, Management, Talent Management, Organizational..., Leadership Development, Diversity & Inclusion, Employee Benefits, Onboarding, Talent Acquisition, Workforce Planning, Personnel Management
Education
California Lutheran University
MBA
Loyola Marymount University
BA
Humana August 2013 - Present
Linda Isham May 2013 - August 2013
Liberty Medical Supply June 2012 - 2013
Liberty Medical Supply 2009 - 2012
Aetna December 2006 - April 2009
DaVita 2005 - 2006
NMHC February 2004 - October 2005
Medco Solutions of Netpark, LLC 2001 - 2004
Wal-Mart Stores Inc. 1994 - 2001
Skills
Healthcare, Pharmacy, Managed Care, Process Improvement, Six Sigma, Operations Management, Call Center, Leadership, Recruiting, Cross-functional Team..., Team Building, Change Management, Project Management, Strategic Planning, Management, Call Centers, Business Analysis, CRM, Data Analysis, Training, Outsourcing, Sales Management, Business Strategy, Analysis, Strategy, Program Management, Coaching, Forecasting, Business Planning, Performance Management, Vendor Management, Start-ups, Budgets, Analytics, Business Process..., Team Leadership, Customer Satisfaction, Professional Mentoring
Education
California State University-Bakersfield 1990 — 1995
Bachelor of Science (B.S.), Business Administration, Management and Operations
Apple Inc. March 2011 - Present
Apple March 2010 - July 2011
Humana January 2007 - February 2010
Humana January 2004 - December 2006
U.S. Army January 1998 - December 2003
Skills
PMO, Business Intelligence, Quality Assurance, Program Management, Management, Project Management, Cross-functional Team..., Vendor Management, Leadership, PMP, SDLC, Software Project..., IT Strategy, Project Portfolio...
Education
Project Management Institute 2005 — 2005
PMP, Project Management Professional Certification
University of California, Davis 1996 — 1998
Distinguished Military Graduate, Military Studies
California State University-Sacramento 1995 — 1998
Bachelor of Arts, Applied Mathematics & Statistics
US Army CBRN School 1999 — 2000
Officer Basic Course, Chemical, Biological, Radiological & Nuclear defense and consequence management, Honor Graduate
Humana January 2014 - Present
Concentra December 2008 - December 2014
Concentra 2003 - 2008
GE Fleet Services 2002 - 2003
Citigroup 1998 - 2002
The Associates 1996 - 1998
Brainstorm 1995 - 1996
Herring Marathon 1987 - 1995
Skills
B2B, Sales Management, Marketing Strategy, Marketing, Product Marketing, Corporate Communications, Program Management, Marketing Communications, Healthcare, Strategic Planning, Product Launch, Media Relations, Business Development, Healthcare Management, Social Media Marketing, Healthcare Information...
Education
California State University Stanislaus 1978 — 1981
BA, Business Administration, Marketing
Humana January 2010 - Present
Humana November 2006 - January 2010
Ajilon 2004 - 2006
Abigail Abbott 2000 - 2004
Skills
Talent Acquisition, Sales, Performance Management, Health Insurance, Business Development, Recruiting, Time Management, Management, Onboarding, Leadership, Process Improvement, Marketing, Talent Management, Employee Benefits, Training, Applicant Tracking..., Team Building, Leadership Development, Temporary Placement, College Recruiting, Consulting, Healthcare, Finance, Human Resources, Medicare, Employee Relations, Workforce Planning, Benefits Administration, Insurance, Vendor Management, Interviews, Organizational..., HRIS, Permanent Placement, Internet Recruiting, Technical Recruiting, Taleo, Security, Employee Engagement, Sourcing, New Hire Orientations
Education
Cal Poly Pomona
Humana April 2014 - Present
Sitzmann Morris & Lavis Insurance Agency March 2005 - January 2014
Unum November 2000 - February 2005
Allstate October 1998 - November 2000
Skills
Employee Benefits, Voluntary Employee..., Executive Disability, Long Term Care Insurance, Disability Insurance, Health Insurance, Employee Relations, Benefits Administration, Insurance, Benefit Communication, Long-term Care, Health Savings Accounts, Claim, Term Life Insurance, Underwriting, 401k, Life Insurance, Brokers, Account Management, Sales, Customer Service, Strategic Planning
Education
California State University-Hayward 1992 — 1994
BS, Marketing
Humana November 2006 - Present
Humana Military Healthcare Services December 1995 - November 2006
Skills
Instructional Design, Captivate, ADDIE, Needs Analysis, Employee Training, Workshop Facilitation, Organizational..., Training, E-Learning, Training Delivery, Learning Management..., Onboarding, Blended Learning, Learning Management, Adult Education, Performance Consulting, Camtasia, Distance Learning, SnagIt, Instructor-led Training, Staff Development, Leadership Development, Performance Improvement, Curriculum Design, Technical Training, Consulting, Higher Education, Visio, Articulate Studio, Software Documentation, Educational Technology, Organizational..., Performance Management, Coaching, Succession Planning, Employee Engagement, Flash, Technical Writing, SharePoint, Instructional Technology, Talent Management, Career Development, Organizational Learning, Curriculum Development, Resume Writing, WebEx
Education
California State University-East Bay 2001 — 2003
MS, Education
University of Wisconsin-La Crosse 1977 — 1981
Greenfield High School
Diploma
Humana November 2010 - Present
Amgen March 1997 - March 2010
Skills
Captivate, Learning Management, Instructional Design, Learning Management..., E-Learning, Instructional Technology, SharePoint, Training, Articulate, HTML, Adobe InDesign, Adobe Creative Suite, Instructor-led Training, Blended Learning
Education
California Polytechnic State University-San Luis Obispo 1987 — 1991
Humana November 2009 - Present
Kforce Technology Staffing September 2009 - November 2009
Papa John's August 2002 - September 2008
Canon June 2000 - May 2002
Spherion May 1997 - May 2000
Skills
Organizational..., Employee Training, Training, Instructional Design, Change Management, Leadership, E-Learning, Organizational..., Management, Instructor-led Training, Learning Management..., MBTI, Leadership Development, SharePoint, Adobe Creative Suite, Captivate, Training Delivery, Project Management, Human Resources, Needs Analysis, Blended Learning, Learning Management, Instructional Technology
Education
Purdue University 2013 — 2015
Master of Science (MS)
Capella University 2009 — 2011
MS
Lee University 1996 — 2009
BS
Humana June 2015 - Present
Kachina Case Management 1996 - Present
Christus Spohn Health System-Shoreline January 2015 - May 2015
Naval Health Clinic June 2013 - December 2014
WellMed Medical Management February 2013 - May 2013
Coventry Worker' Comp Services August 2011 - January 2013
VA Midwest Healthcare Network 2008 - 2011
US Air Force Reserve December 1984 - December 2009
Skills
Healthcare Management, Hospitals, Healthcare, Nursing, Catastrophic Case..., Chronic Disease..., Preventative Health..., Customer Satisfaction, Preventive Medicine, Customer Insight, Organized self-starter, Nursing Management, Military Experience, Friendly Personality, Loyal, BLS, Critical Care, Disease Management, Case Managment, Customer Service, Sensitivity, Patient Safety, Medicaid, Case Management, Home Care, Medicare, ICU, Acute Care, HIPAA, EMR, Managed Care, Healthcare Information..., Informatics, Healthcare Consulting
Education
California Coast University 2001 — 2006
MHM, Health Management
CSUS Dominguez Hills 1988 — 1990
BSN, Nursing
Humana May 2011 - Present
Humana June 2008 - May 2011
Collegiate Web Solutions 2008 - 2008
Roche Diagnostic 2007 - 2007
Butler University 2004 - 2007
Skills
Database Marketing, Web Marketing, Marketing Research, Online Marketing, Analytics, Business Analysis, Email Marketing, Social Media Marketing, Web Analytics, Strategy, SEM, SEO, Lead Generation, E-commerce, Direct Marketing
Education
Butler University - College of Business Administration 2004 — 2008
BS, Management Information Systems
UnitedHealthcare January 2012 - Present
PacifiCare/UnitedHealthcare 2003 - January 2012
Humana May 2002 - November 2003
Anthem BCBS 1999 - 2001
Kaiser Permanente 1997 - 1999
Sagamore Health Network 1996 - 1998
Skills
Health Insurance, Underwriting, Claim, Medicare, Insurance, Managed Care, Disability Insurance, Life Insurance, Employee Benefits, Brokers, Workers Compensation, Self-funded, HMO, Health Policy, Risk Management, Pricing, Reinsurance, Executive Management, Healthcare, Process Improvement, Health Savings Accounts, Medicaid, HIPAA, Claims Management, Health Care Reform, PPO, Healthcare Consulting
Education
Butler University 1982 — 1986
BS, Business
Coventry Health Care July 2005 - September 2012
Humana June 2002 - March 2005
Skills
Sales, Management, HMO, Life Insurance, Underwriting, Health Insurance, Long-term Care, Customer Service, Team Building, Strategic Planning, Process Improvement, Health Savings Accounts, Sales Operations
Education
California State University Stanislaus 1981 — 1983
MA, International Relations/History
United States Air Force Academy 1968 — 1972
BS, Eng Mech
FAR 121 air carrier November 1997 - Present
US Air Force Reserve September 2007 - May 2014
Kentucky Air National Guard (123rd Airlift Wing) August 1991 - May 2000
Trans World Airlines May 1997 - November 1997
Humana April 1994 - May 1997
** CLASSIFIED ** May 1993 - July 1994
Skills
Aviation, Aircraft, Piano Performance, Flights, Military, Airlines, Strategic Planning, Change Management, Customer Service, Aerospace, Negotiation, Microsoft Office, English, Event Management, Leadership, Command, Type Rating, Aeronautics, Piloting, Program Management, Public Speaking, Event Planning
Education
B-757 & B-767300ER IQT 2004 — 2004
B-737 (-300 & -800) IQT 2001 — 2001
C-130 Captain/PIC IQT (USAF) 1999 — 1999
Little Rock AFB
MD-88 F/O IQT 1999 — 1999
B-727 FE IQT 1997 — 1997
FAA FE certificate, B-727 systems & procedures
C-130 Co-Pilot IQT & MQT (USAF) 1991 — 1991
Little Rock AFB
Undergraduate Pilot Training (USAF) 1990 — 1991
Williams AFB
Officer Training School (USAF) 1990 — 1990
Lackland AFB
California Polytechnic State University-San Luis Obispo 1984 — 1989
Bachelor of Science, Aeronautical Engineering
Humana April 2013 - Present
SCAN Health Plan August 2007 - April 2013
UnitedHealth Group February 2005 - July 2007
State Street Bank March 2004 - March 2005
Skills
Medicaid, Healthcare Information..., Medicare, Utilization Management, Data Analysis, Healthcare, Hospitals, Healthcare Management, Software Documentation, Disease Management, HIPAA, Managed Care, Analysis, Healthcare Consulting
Education
California State University-Long Beach 2001 — 2003
Business, Finance
Humana September 2009 - Present
Aflac December 2006 - September 2009
Target October 1987 - December 2006
Skills
Insurance, Training, Payroll, Forecasting, Sales, Disability Insurance, Life Insurance, Coaching, Interviews, Fixed Annuities, Process Scheduler, Hiring, Account Management, Health Insurance, Sales Management, Cold Calling, Marketing
Education
California State University, Fresno 1989 — 1992
Bachelor Of Sience, Business/Marketing
California State University-Fresno 1989 — 1992
Bachelor of Science (B.S.), Marketing
Humana January 2012 - Present
National Surgical Hospitals July 2007 - December 2011
GC Services October 2005 - June 2007
Skills
Forecasting, Analysis, Financial Analysis
Education
State University of New York College at Buffalo 2000 — 2002
Masters, Finance/Economics
Canisius College 1998 — 2000
Bachelors, Finance
Cleveland Hill High School
Humana May 2009 - Present
Interim Healthcare August 2000 - April 2009
Charlotte children's Choir 2007 - 2009
Skills
Team Building, Medicare, Process Improvement, Healthcare, Customer Service, Strategic Planning, Managed Care, Disease Management, Training, Utilization Management, Software Documentation, HIPAA
Education
Dominican University of California 1985 — 1988
BSN, Nursing/Business
California State University-Sacramento 1982 — 1984
BA, business
Capital Health Plan February 2009 - February 2015
Icore Health Care August 2008 - January 2009
United Health Group February 2002 - April 2008
Aetna June 2000 - February 2002
North American Medical Mangement August 1996 - June 2000
Humana December 1993 - August 1996
Mercy International Health Services November 1988 - October 1993
Skills
Financial Reporting, Financial Analysis, Forecasting, Microsoft Excel, Microsoft SQL Server, Microsoft Word, Microsoft Access, Crystal Reports, Cognos, Certified Life..., Budgeting, Corrective Actions, Management, Staff Supervision, Financial Modeling, Communication, WordPress, Reimbursement Auditing, Finance, Financial Planning, Leadership, Data Analysis, Analysis, Process Improvement, Healthcare, HIPAA, Managed Care, Access
Education
California Coast University 1992 — 1994
Master of Business Administration (MBA), Finance, General
Eastern Michigan University 1981 — 1984
Bachelor of Business Administration (B.B.A.), Accounting
Humana September 2013 - Present
Humana February 2012 - September 2013
SCAN Health Plan January 2000 - February 2012
Skills
Managed Care, Medicare, Provider Relations, Network Development, Healthcare, Health Policy, Healthcare Industry, Physician Relations, Network Administration, HMO, Medicaid, Medical Coding, HIPAA, Healthcare Management, Physicians, Strategic Planning, Healthcare Information..., Revenue Cycle, Healthcare Consulting, Hospitals, PPO, Credentialing, Insurance, Health Insurance, Leadership, Project Management
Education
University of Phoenix 2003 — 2005
Masters, Health Care Administration
CSUN 1987 — 1990
Bachelor, Health Care Administration
WellCare Health Plans May 2015 - Present
Modern Health August 2014 - May 2015
WellCare August 2013 - August 2014
Humana April 2010 - August 2013
Northrop Grumman September 2007 - April 2010
Skills
SSIS, SSRS, SQL Server, T-SQL, ETL, Analysis Services, DTS, SQL, Access, SSAS, Data Warehousing, Business Intelligence, Data Modeling, Databases, Business Intelligence..., .NET, OLAP, Visual Studio, Database Administration, SharePoint, Database Design, VB.NET, SQL Tuning, Visio, XML, PL/SQL, Windows, Data Analysis, WCF, SOA, C#, SDLC, Disaster Recovery, Requirements Analysis, IIS, Quality Assurance, Systems Analysis, ASP.NET, TFS, Microsoft SQL Server, Integration, Software Project..., Enterprise Architecture, Business Analysis, Analysis, Management, Process Improvement, Software Documentation, Vendor Management, Program Management
Education
California State University-Dominguez Hills 2002 — 2007
BS, Information Systems
Cerritos College 1992 — 1998
AA, Business
2nd Baptist Church of Taylorsville March 2015 - Present
KiZAN Technologies August 2014 - Present
Soul Center Church August 2011 - February 2015
Humana June 2012 - September 2013
ettain group April 2012 - June 2012
Jewish Hospital & St. Mary's HealthCare April 2010 - April 2012
Campbellsville University 2008 - 2011
Dell Perot Systems August 2007 - April 2010
Jewish Hospital & St. Mary's HealthCare February 2005 - August 2007
Skills
Troubleshooting, Security, Network Security, Cisco, Firewalls, PMP, MS Project, Project Coordination, Project Portfolio..., Wireless Networking, Cisco IOS, Cisco Switches, Router Configuration, Eclipse, Meditech, SharePoint, Lotus Notes, SCCM, Active Directory, Citrix, IDS, IPS, Websense, Solarwinds, Nexus, Cisco Wireless, NAC, HIPAA, UPS, DLP, VPN, IDX, Mainframe, Transition Planning, Healthcare IT, Visio, Excel, PowerPoint, Remedy, HTML, SQL, SDLC, Agile Project Management, Cisco Technologies, Healthcare Information..., Cisco Nexus, Project Management, Microsoft Excel, Leadership, Management
Education
Campbellsville University 2008 — 2011
Bachelor of Science (BS), Pastoral Ministries
Sullivan University 2009 — 2009
CCNA - Certified Cisco Network Associate
University of Louisville 1998 — 2001
Humana October 2014 - Present
Humana May 2014 - December 2014
Humana January 2010 - April 2014
Humana October 2008 - January 2010
Intercare Insurance Solutions October 2005 - October 2008
SFG Benefits October 1999 - October 2005
Pacific Foundation for Medical Care 1997 - 1999
Kern Family Healthcare 1995 - 1996
Skills
Account Management, Sales, Health Insurance, Health Savings Accounts, Disability Insurance, Employee Benefits, Insurance, Life Insurance, Brokers
Education
California State University-Bakersfield
Bachelor's Degree, Psychology
Humana May 2014 - Present
CVS Caremark Corporation September 2012 - May 2014
WARD Economic Development Corp December 2009 - September 2012
TJ Maxx October 2008 - January 2010
Kennesaw State University August 2008 - September 2009
Rent-A-Center March 2008 - August 2008
Super Shuttle August 2005 - March 2008
2005Automobile Club of Southern California February 2005 - January 2007
Loomis, Fargo & Co October 2002 - February 2005
Bank of America November 2000 - September 2002
Skills
Accounts Receivable, Microsft Office, Coordinate Meetings, Energetic Self-Starter, Account Reconciliation, Auditing, Spreadsheets, Monthly Reports, Credit, Payments, Telephone Skills, Executive Calendar..., PowerPoint, Expense Reports, Office Administration, Microsoft Excel, Events Coordination, 10-Key, Call Routing, Accounting, Highly detail oriented, Creative Problem Solving, Travel Arrangements, Solution Focused, Great communications..., Oracle Reports, Multitasking Skills, Critical Thinking
Education
California State University-Los Angeles 2002 — 2007
B.A, Sociology
Dorsey High School 1997 — 2001
Diploma
Humana 2012 - 2014
Automobile Club of Southern California 2009 - 2012
UnitedHealth Group 2007 - 2009
Skills
Health Insurance, Physicians, Medicare
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1991 — 1994
MBA, Business
California State University-Long Beach 1985 — 1987
Bachelor's degree, Marketing
Humana February 2014 - February 2015
UnitedHealth Group December 2006 - November 2013
Molina Healthcare November 2005 - December 2006
PacifiCare Health Systems May 2003 - November 2005
CAPP CARE 1988 - 1995
CAPP CARE 1988 - 1995
CAPP CARE 1988 - 1995
CAPP CARE 1988 - 1995
CAPP CARE 1988 - 1995
Skills
Managed Care, Medicare, Provider Relations, Contract Negotiation, Healthcare, Management, Network Development, Leadership, HIPAA, Health Insurance
Education
California State University-Long Beach
BS, Healthcare Administration
Otsuka Pharmaceutical Companies (U.S.) December 2012 - Present
Endo Pharmaceuticals December 2010 - December 2012
Boehringer Ingelheim July 2009 - December 2010
Humana March 2008 - July 2009
Pfizer Pharmaceuticals April 2000 - December 2007
Sarasota Memorial Hospital August 1986 - August 1996
Skills
Health Outcomes, Outcomes, Managed Care, Outcomes Research, Pharmacoeconomics, Healthcare, Medical Devices, Health Economics, Patient Outcomes, Neurology, Pharmacy, Clinical Research, Diabetes, Medicine, Cardiology, Pharmaceutical Industry, Oncology, Hospitals, Clinical Trials, Infectious Diseases, Rheumatology, Endocrinology, Pharmacists, Urology, Market Access, Medical Affairs, Pharmacy Benefit...
Education
Campbell University 1996 — 1998
Pharm.D., Pharmacy
University of Houston 1979 — 1982
Bachelor of Science, Pharmacy
Independent Insurance Agent January 2011 - Present
old surety life 2012 - 2013
Humana 2011 - 2012
Skills
Term Life Insurance, Long-term Care, Property & Casualty..., Disability Insurance, Insurance, Life Insurance, Whole Life, Health Insurance, Fixed Annuities, Long Term Care Insurance, Medicare, Brokers, Universal Life, Critical Illness, Customer Service
Education
Cameron University 2006 — 2010
Associate's degree, Business Administration and Management, General
Cameron University 2005 — 2010
Associate's degree, Business Administration and Management, General
United States Department of Defense September 2010 - Present
Humana January 1997 - April 2010
Providian/Aegon January 1994 - January 1997
Humana July 1989 - January 1994
Skills
SQL, Systems Analysis, Microsoft SQL Server
Education
University of Louisville
M.E.D
Campbellsville University
Bachelor of Science, Mathematics & Computer Information Systems
Humana October 2011 - Present
Education
Caltech 2009 — 2010
Caltech 2009 — 2010
CVS Caremark Corporation July 2013 - Present
HMSA/Healthways July 2012 - June 2013
Humana April 2011 - June 2012
HealthTrans June 2006 - February 2011
Kaiser Foundation Hospitals June 2002 - June 2006
Kaiser Foundation Health Plan 1996 - 2002
Education
University of Phoenix
MBA
California State University-Sacramento
BA, Economics
SynerMed June 2014 - Present
Beacon Health Strategies September 2013 - June 2014
HUMANA December 2011 - September 2013
Autism Resource & Respite Center August 1996 - June 2013
Skills
Customer Service, Program Management, Coaching, Change Management, Medicare, Medicaid, Policy, Healthcare, Leadership, Management, Process Improvement, Hospitals
Education
California State University-Long Beach
National University
Bachelor's degree, Psychology
Humana Process ConsultantHumanaOctober 2005 - Present
Skills
Lotus Notes, Insurance, Vendor Management, HIPAA, SDLC, Process Improvement, Microsoft Excel, Business Process, Access, Business Analysis, SharePoint, Business Process..., Analysis, Requirements Gathering, Strategic Financial..., Visio, Program Management
Education
California State Polytechnic University-Pomona 1980 — 1984
Bachelor of Science, Accounting
California State Polytechnic University-Pomona 1980 — 1984
Bachelor's degree, Accounting and Business/Management
Novartis OwnerTender's TreatsJune 2013 - Present
Humana February 2012 - Present
Skills
Baking, Bakery, Entrepreneurship, Cupcakes, Cake Decorating, Cakes, Event Planning, Entertainment, Blogging, Blogger, Small Business, Small Business Online..., Social Media, Social Media Marketing, Consulting, Cooking, Customer Service, Problem Solving, Education, Community Education, Health Education, Party Favors, PowerPoint, Microsoft Office, Microsoft Word, Desserts, Cookies, Inventory, Fitness Training, Pharmaceutical Industry, Pharmaceutical Sales, Healthcare Industry
Education
California State University-Sacramento 2002 — 2007
BS, Kinesiology
Kuhtz-Diehl Insurance & Financial Services September 2011 - Present
Humana August 2011 - Present
UnitedHealthcare June 2011 - Present
Anthem September 2010 - Present
Aflac July 2009 - Present
Reed & Graham Geosynthetics October 2006 - April 2009
CBS Radio August 1998 - July 2005
Skills
Sales Management, Sales Operations, Direct Sales, Insurance, Health Insurance, Benefits, Employee Benefits, Medicare, Customer Service, Claims, Dental, Healthcare, Disability Insurance, Sales, Term Life Insurance
Education
California Polytechnic State University-San Luis Obispo 1976 — 1982
Bachelor of Science in Journalism, Journalism/Broadcasting
Redwood High School 1969 — 1973
Humana October 2013 - Present
Bluegrass Valet January 2000 - Present
Kentuckiana Baseball Umpire Association March 1998 - Present
First Rate Mortgage January 2013 - September 2013
rawlings company September 2001 - October 2012
Citifinancial Consumer Finance India Ltd February 1999 - September 2001
The Title Company June 1995 - August 1997
Skills
Coaching, Team Building, Leadership, Claim, Workers Compensation, Liability, Managed Care, Microsoft Excel, Healthcare, Microsoft Office, Claims Management, Microsoft Word, Management, Mortgage Lending
Education
University of Louisville 1995 — 1998
Kinesiology and Exercise Science
Campbellsville University 1992 — 1995
Health and Physical Education/Fitness
South Oldham High School 1989 — 1992
Goshen Elementary
Humana 2009 - 2013
Skills
Medical Devices, Medical Coding
Education
CSU Chico 2001 — 2005
Bachelor's degree, Communication and Media Studies
Notre Dame High School 1997 — 2001
Humana June 2014 - Present
Skills
Customer Service, Insurance, Management, Leadership, Microsoft Excel, Strategic Planning, Sales, Process Improvement, Project Management, Team Building
Education
California State University-Long Beach 1991 — 1995
Bachelors of Science, Health Services/Allied Health/Health Sciences, General