Humana Company
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S CEO: Bruce D. Broussard (Jan 1, 2013–) Subsidiaries: Health Value Management, Inc.,
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Humana Employees
Humana July 2006 - Present
Skills
Teaching and..., Medicare
Education
Case Western Reserve University 2012 — 2016
DNP, Family Practice Nurse/Nursing, 3.9
University Of Tam[a
Humana January 2014 - Present
Central Michigan University December 2011 - Present
EPIC Solutions, Inc. July 2010 - December 2013
Life Time Fitness October 1999 - November 2008
Bally Total Fitness October 1997 - November 1999
Skills
Strategic Thinking, Direct Marketing, Blogging, Competitive Analysis, Social Marketing, Intrapreneurship, Entrepreneurship, Strategy, Business Development, Business Strategy, Team Building, Management, Marketing, Leadership, Sales Management, Sales, Business Planning, Marketing Strategy, Budgets, Start-ups, Small Business, Strategic Partnerships, Market Research, Sales Process, Integrated Marketing, Executive Management, Product Development, Sales Operations, Contract Negotiation, SEO, Mergers & Acquisitions, Project Management, Brand Management, Public Speaking, Online Marketing, Coaching, Social Networking, Lead Generation, Leadership Development, Social Media Marketing, Negotiation, Selling, Time Management, Analysis, Strategic Planning, Healthcare, Customer Service, Corporations, New Business Development
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2009 — 2010
MBA, Leadership and Change Management Entrepreneurship
Central Michigan University 1996 — 2000
Bachelor of Science, Organizational Administration
Humana 2013 - Present
Johnson Controls 2000 - 2013
Skills
CPA certification, 1997, ERP, Process Improvement, SAP, Business Process, Project Management, Automotive, Continuous Improvement, Business Analysis, IT Management, Integration, Lean Manufacturing, Program Management, MS Project, Change Management, Business Process..., Cross-functional Team..., Visio, SAP ERP
Education
Central Michigan University 2010 — 2012
Master of Business Administration (M.B.A.), SAP TERP10 certification
University of Kentucky 1988 — 1992
BSA, Accounting
Brown-Forman February 2013 - Present
Kentucky Army National Guard May 2004 - Present
Humana August 2004 - February 2013
Skills
Process Improvement, Data Analysis, Project Management, Analysis, Military Operations, Defense, Program Management, Business Analysis, Business Intelligence, Strategic Planning
Education
Columbia University in the City of New York 2012 — 2014
Master of Science (M.S.), Information and Knowledge Strategy
Centre College 2000 — 2004
Bachelor of Arts (B.A.)
Centre College July 2011 - Present
HMS March 2009 - July 2011
Mercer June 2006 - June 2008
Humana February 2004 - June 2006
Skills
Grant Writing, Public Speaking, Non-profits, Fundraising, Event Planning
Education
University of Louisville 2002 — 2003
Master of Arts (M.A.), Political Science and Government
Centre College 1998 — 2002
Bachelor of Arts (B.A.), American Government and Politics (United States)
Gateway Health System December 2013 - Present
Gateway Health December 2013 - March 2014
Highland Insurance LLC December 2009 - December 2013
WellCare September 2012 - December 2012
Humana July 2011 - July 2012
WellCare Health Plans, Inc October 2008 - March 2011
American Family Insurance May 2004 - November 2008
IDEX Corporation, Lubriquip Inc. January 2001 - April 2004
General Electric March 1977 - January 2001
Skills
Medicare Advantage, Medicare Supplements, Medicare Prescription..., Health Insurance, Employee Benefits, Long Term Care, Term Life Insurance, Whole Life, Fixed Annuities, Commercial Insurance, Consulting, Operations Management, Program Management, Project Management, Sales Management, Property & Casualty..., Life Insurance, Medicare, Marketplace Exchange...
Education
Central State University
Bachelor's Degree
Kensington University
M.B.A.
Hondros College
Hitch N Post March 2015 - Present
Blue Cross Blue Shield of Michigan January 2010 - Present
The Guardian Life Insurance Company of America, New York, N.Y. November 2009 - Present
Self Employed August 2000 - Present
State of Michigan December 1998 - Present
Humana August 2010 - November 2014
Discount Tire Co. February 2006 - August 2014
Wealth Strategy Partners, LLC September 2013 - October 2013
New York Life - Nautilus DBA April 2012 - May 2012
KDA, Ltd. July 2008 - March 2009
Skills
Retirement Planning, Employee Benefits, Disability Insurance, Fixed Annuities, Market Research, Life Insurance, Insurance, Business Planning, Financial Services, Long-term Care, Management, Retirement, Marketing, Health Insurance, Term Life Insurance, Underwriting, Customer Service, CRM, Whole Life, Finance, Wealth Management, Long Term Care Insurance, Business Strategy, Financial Analysis, Business, Wealth, Portfolio Management, Public Relations, Succession Planning, Healthcare, Benefits Administration, Strategic Planning, Human Resources, Sales, Leadership, Strategy, Customer Retention, Marketing Strategy, Process Improvement, Microsoft Office, Microsoft Excel, Analysis, Risk Management, Social Media
Education
Central Michigan University 1994 — 1998
Bachelor's degree, Psychology & Sociology Dbl Major
Troy High School 1990 — 1993
High School Diploma, College Prep Program
Oakland University
Master Plus, Agency Counseling
PRIDE
Oakland Family Services & Fostercare & Adoption Specialists, Inc, Fostercare License
FTI Consulting July 2013 - Present
Healthcare Strategy Group, LLC June 2012 - July 2013
Healthcare Strategy Group, LLC June 2011 - June 2012
Humana July 2010 - May 2011
Healthcare Strategy Group, LLC June 2010 - June 2010
Hilliard Lyons February 2010 - May 2010
Pinnacle Security May 2009 - August 2009
G.S. Overseas Trading Company May 2008 - July 2008
Southern Exposure Photography May 2007 - August 2007
Skills
Analysis, Research, Valuation, Healthcare, Financial Analysis, Excel, Statistics, Microsoft Office, Word, PowerPoint, Data Analysis, Problem Solving, Strategic Planning, Financial Modeling, Market Research, Microsoft Word, Microsoft Excel
Education
University of Kentucky 2010 — 2011
Master, Business Administration
Centre College 2006 — 2010
BS, Mathematics
Texas State University April 2015 - Present
Texas State University October 2014 - Present
Texas State University September 2014 - Present
Texas State University September 2014 - May 2015
Central Texas College September 2013 - August 2014
Blackboard June 2014 - July 2014
Killeen ISD August 2013 - May 2014
Central Texas College August 2011 - September 2013
Central Texas College January 2012 - August 2013
Humana January 2013 - June 2013
Skills
Public Speaking, Student Affairs, Teaching, Community Outreach, Higher Education, Tutoring, Curriculum Development, Curriculum Design, Educational Technology, Instructional Design, Adult Education, Customer Service
Education
Texas State University 2013 — 2015
Bachelors of Science, Public Administration
Central Texas College 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Business Administration; Social Sciences
Imperial Brown Walk-In Coolers April 2014 - Present
Principal Financial Group December 2007 - April 2014
Humana December 2004 - December 2007
Skills
401k, Retirement Planning, Employee Benefits, Securities, Insurance, Pensions, Retirement, Asset Allocation, ERISA, Series 7, Strategic Financial..., Benefits Administration, Financial Services, ESOP, Defined Contribution
Education
Central Michigan University 2007 — 2010
MSA, Organization Administration
Central Michigan University 2003 — 2007
BS Administration, Administration
Public Employee Health Programs February 2012 - February 2013
Hometown Health July 2008 - January 2012
Group Health Cooperative January 2005 - July 2008
Humana 1999 - 2004
Skills
Insurance, Management, Process Improvement, Underwriting, Strategic Planning, Team Management, Actuarial Science, Executive Management, Health Insurance, Medicare, Claim, Managed Care, HIPAA, Employee Benefits, Healthcare, Account Management, Leadership
Education
Central Washington University
Bachelor's of Science, Mathematics w/ Actuarial Emphasis
Balcer Insurance Group April 2013 - Present
Humana March 2003 - April 2013
Morgan Stanley May 2001 - November 2002
Skills
Insurance, Health Insurance, Employee Benefits, Sales, Medicare, Investments, Small Business, Term Life Insurance, Marketing, Fixed Annuities, Long-term Care, Brokers, Critical Illness, Whole Life, Life Insurance, Customer Service, Part D prescription..., Medicare supplements, Medicare Advantage, Small Business Benefits, Public Speaking, Group Presentations
Education
West Shore Community College 1985 — 1987
Central Michigan University 1983 — 1985
MedStar Family Choice DC July 2013 - Present
Humana August 2010 - Present
Carefirst Blue Cross Blue Shield October 2009 - September 2010
ConTemporary Nursing Agency January 2006 - December 2009
FDA March 2009 - August 2009
DaVita Dialysis February 2006 - January 2009
National Institutes of Health April 2005 - December 2005
Johns Hopkins Hospital June 2003 - August 2004
Skills
RN, CCM, CCRN, Utilization Management, Nursing, Disease Management, Patient Advocacy, Utilization Review, Home Care, Medicare, Managed Care, Medical/Surgical, Acute Care, Medicaid, BLS, Nursing Education, ACLS, Telemetry, Inpatient, Case Managment, Patient Safety, IV, Patient Education
Education
Thomas Edison State College 2008 — 2012
Bachelors of Science, Nursing
Cecil College 2001 — 2003
Associate of Science (A.S.), Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Humana 2013 - Present
Central Ohio Technical College 2009 - 2013
Coshocton County Memorial Hosp 1996 - 2013
Education
Central Ohio Technical College
Associate's Degree, Registered Nursing/Registered Nurse
Muskingum College
Bachelor's Degree
The MetroHealth System (Cleveland, OH) January 2015 - Present
Graphic Haus January 2015 - Present
DogVacay May 2014 - Present
University Hospitals of Cleveland November 2013 - Present
Humana April 2014 - Present
rmb.design May 2011 - Present
Cleveland Clinic October 2011 - November 2013
Skills
Illustration, Adobe Creative Suite, Illustrator, InDesign, Graphics, Watercolor, Rendering, Acrylic, Graphic Design, Photography, Photoshop
Education
Case Western Reserve University 2010 — 2011
Master of Science (MS), Community Development
University of Nebraska at Kearney 2005 — 2010
Bachelor of Science (B.S.), Social Work
University of Nebraska at Kearney 2003 — 2007
Bachelor of Arts (B.A.), Studio Art and Graphic Design
I G S Energy July 2012 - Present
Limbo Marketing November 2011 - June 2012
Communication November 2011 - June 2012
Humana November 2008 - March 2011
Humana Insurance Company November 2008 - March 2011
National City Mortgage May 2007 - September 2007
Fiesta Hair Salons March 2004 - August 2007
Skills
Cosmetology
Education
Full Sail University 2012 — 2013
Master's degree, Entertainment Business
Central State University 2002 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Central State University
Business Administration
Humana September 2005 - Present
Liberty National Life Insurance Company July 2003 - July 2004
Russell Corporation April 1984 - June 2003
Russell Corp 1994 - 2001
Skills
Customer Service, Sales Presentations, Healthcare Management, Medicare Advantage, Medicare Part D, Medicare, Insurance, Sales Management, Employee Benefits, Health Insurance, Direct Sales, Marketing, Call Centers, Sales, Sales Operations
Education
Central Alabama Community College 1996 — 1997
Coosa County High School 1975 — 1977
Humana October 2013 - Present
APPLE, INC April 2009 - Present
Carter BloodCare July 2012 - October 2013
Texas Instrument September 2009 - July 2012
FOOTLOCKER, INC March 2008 - July 2009
ATT May 2007 - November 2007
Circuit City September 2005 - May 2007
Lobias Murray Christian Academy September 2004 - May 2005
Skills
Semiconductors, SPC, Metrology, Design of Experiments, Failure Analysis, Reliability, Photolithography, Thin Films, Cycle Time Reduction, FMEA, Electronics, Manufacturing
Education
Cedar Valley College 2006 — 2007
Computer Science
Lobias Murray Christian Academy 2001 — 2005
Diploma, Education
Anthem August 2014 - Present
Anthem September 2005 - Present
Humana January 1999 - July 2005
Skills
Excel, Access, Word, Outlook, Actuarial Science, Statistics, Insurance, Microsoft Excel, Medicare, Databases, Data Analysis, Claim, Risk Management, Health Insurance, Financial Modeling, Leadership, Analysis, Pricing, SAS, Managed Care, VBA, Medicaid, Healthcare, Microsoft Word, Underwriting, Actuarial Exams, Process Improvement, Forecasting
Education
Central Washington University 1996 — 1998
Bachelor of Science (BS), Actuarial Science
Yakima Valley Community College 1995 — 1996
Associate of Arts and Sciences (A.A.S.), Finance, General
University of Alaska Fairbanks 1991 — 1991
Humana August 2015 - Present
The Lang Company August 2005 - April 2015
Office Concepts of Missouri May 2002 - May 2003
Stever Trucking May 1997 - May 2002
Gateway May 1996 - May 1997
US Navy May 1990 - May 1996
Skills
Solution Selling, Document Imaging, Sales Process, Managed Print Services, Document Management, Managed Services, Sales, Account Management, Direct Sales, B2B, Management, Photocopier, Customer Service, Sales Management, Microsoft Office, Printers, Automation, New Business Development, Marketing, Networking, Business Process, Project Management, Consulting, Business Process..., Business Process..., Business Process Mapping, Business Process..., Leadership, Servers, Technical Support, Strategic Planning, Training
Education
Central Bible College
Theology/Theological Studies
Humana January 2014 - Present
YMCA January 2011 - December 2014
TriHealth Corporate Health May 2013 - August 2013
Skills
Community Outreach, Event Planning, Volunteering, Fundraising, Social Services, Nonprofits, Program Development, Community Development, Public Speaking, Critical Thinking, Social Media, Cpr Certified, Health Education, Customer Service, Virtual Teams
Education
University of Cincinnati 2015 — 2017
Master's Degree, Working on my Master's of Health Administration
University of Cincinnati 2010 — 2013
Bachelor's Degree, Public Health Education and Promotion
Central State University 2009 — 2010
Aetna / Coventry September 2013 - Present
WellPoint January 2012 - January 2013
US Army 1982 - 2013
WellPoint / UniCare November 2009 - January 2012
Wellpoint / UniCare October 2005 - 2009
US Army 2006 - 2008
UniCare Life and Health 2005 - 2007
Great-West Healthcare 2003 - 2005
Humana 1997 - 2003
Skills
Organizational..., Large Project Management, Medicaid, Healthcare Management, Network Development, Negotiation, Health Plans, Provider Relations, Managed Care, Medicare, Health Insurance, Provider Contracting, Hospitals, Strategic Planning, Team Building, Contract Negotiations, Mentoring, Compliance, Turn Around Management, PPO, Project Management, Contract Negotiation, Health Policy, Healthcare, HMO, Process Improvement, Healthcare Information..., Product Development, Healthcare Industry, Insurance, Utilization Management, HIPAA, Disease Management, Credentialing, Physician Relations, Physicians, Pharmacy Benefit..., Revenue Cycle, Quality Improvement, Medicare Part D, Senior Level Alliance..., Commercial Product..., Practice Management, EHR, Informatics, Medical Compliance, EMR, Revenue Cycle Management, JCAHO, Training
Education
Central Michigan University 1991 — 1993
MBA, Health Care Admin
Providence College 1982 — 1986
BS, Health Care Admin
HealthPlus of Michigan August 2011 - Present
Piano Man Dan Productions 1998 - 2012
Aetna March 2009 - December 2010
Humana September 2007 - November 2008
Blue Cross Blue Shield of Michigan February 2001 - September 2007
Skills
Sales, Health Insurance, Insurance, Employee Benefits, Disability Insurance, Medicare, Leadership, Brokers, Life Insurance, Term Life Insurance, Management
Education
Wayne State University 2001 — 2003
MBA, Sales & Marketing
Central Michigan University 1997 — 2000
Bachelor of Science in Business Administration, Management Information Systems
Humana April 2008 - Present
CompBenefits August 2006 - April 2008
Mohawk Industries 2004 - 2006
Cole National 2000 - 2004
ABB Bailey Controls 1998 - 2000
Interstate Diesel 1997 - 1998
American Greetings 1996 - 1997
Imperial Wall coverings Inc 1995 - 1996
Arrow International Inc. 1993 - 1995
Victoria Financial Corp. 1990 - 1993
Skills
IBM iSeries, SQL
Education
Central State University 1984 — 1989
Shaw High School 1980 — 1984
Humana May 2011 - Present
Humana August 2008 - April 2011
CIGNA HeathCare January 1982 - August 2005
Skills
Managed Care, Process Improvement, Health Insurance, Health Savings Accounts, Employee Benefits, Medicare, Brokers
Education
Central Connecticut State University 1983 — 1988
BA, Literature ad Business
Anthem August 2011 - Present
Humana February 2000 - August 2011
Skills
Analytics, Creative Direction, Cross-functional Team..., Database Marketing, Databases, Direct Mail, Direct Marketing, Email Marketing, Insurance, Health Insurance, Integrated Marketing, Lead Generation, Leadership, Management, Marketing, Marketing Communications, Marketing Strategy, Online Advertising, Process Improvement, Segmentation, Strategic Planning, Strategic Thinking, Strategy, Vendor Management, Web Marketing, Account Management, Program Management, Digital Marketing, Social Media Marketing, Healthcare, Team Building
Education
University of Louisville 2002 — 2007
MBA, Business Administration and Management, General
Centre College 1994 — 1997
Bachelor's degree, Biochemistry
The Way International August 2015 - Present
Humana Government Business April 2010 - July 2015
Humana Inc March 2007 - June 2010
Humana Inc March 2006 - 2007
Humana March 2004 - March 2006
Continuing Education and Charitable Work September 2000 - August 2003
Crowe Chizeck 2003 - 2003
Jefferson Wells International May 1997 - September 2000
Kmart Corporation June 1995 - May 1997
Deloitte August 1983 - June 1995
Skills
IT Audit, CISA, Sarbanes-Oxley Act, Risk Management, Information Security, Risk Assessment, Insurance, COBIT, Process Improvement, Internal Audit, Fraud, SDLC, Governance, Sarbanes-Oxley, Business Continuity
Education
University of Detroit Mercy School of Law 1981 — 1986
Jurist Doctorate, Business and Tax
Central Michigan University 1974 — 1980
Bachelors of Science, Majors: Accounting and Computer Science
Sacred Heart Academy
KPMG June 2014 - Present
Zanett 2013 - June 2014
Zanett 2006 - 2013
INRANGE Consulting 2001 - 2005
ONEX 1998 - 2001
The Limited (Brylane) 1993 - 1998
Humana 1991 - 1993
RR Donnelley 1990 - 1991
Skills
ERP, PeopleSoft, Oracle, Business Intelligence, Software Selection, Software Implementation, JD Edwards, Business Case..., Cost Justification, Mergers, Acquisition Integration, Business Process..., Business Process Design, Financial Analysis, Software Project..., Program Management, Cognos, Management Consulting, Solution Selling, Executive Management, Sales Management, Sales Operations, PMP, Healthcare, Healthcare Information..., Healthcare Consulting, Retail, Negotiation, Siemens, Epic, Cerner, McKesson, Meditech, Mobile Applications, EMR, Mergers & Acquisitions, Consulting, Business Process..., RFP, CRM, Hyperion Enterprise, Business Process, Project Management, Management, Software Development, Strategy, Enterprise Software, Leadership, Epic Systems, Information Technology
Education
Indiana University - Kelley School of Business 1996 — 1998
Master of Business Administration (M.B.A.), Finance
Centre College 1987 — 1991
Bachelor's Degree, Economics, Computer Science
Monmouth Regional 1984 — 1987
Humana February 2014 - Present
Humana, Inc. 2000 - February 2014
Kentucky Farm Bureau June 1998 - November 2000
Skills
Software Documentation, SDLC, Management, Business Analysis, Construction Management, Troubleshooting, Program Management, Testing, IBM Mainframe, Mainframe, Requirements Gathering, Access, Customer Service, Documentation, Disaster Recovery, Systems Analysis, Consulting, Analysis, Xerox LCDS, Emtex VDE scripting tool, Elixir DesignPro, Visio, Process Improvement, SQL, COBOL, Microsoft SQL Server, Business Process, Training, Information Technology, Interpersonal..., Workflow Analysis, Learning SharePoint..., Very Flexible and...
Education
Jefferson Community College 1996 — 1998
Associate in Applied Science with High Distinction, Computer Programming
Catonsville Community College
General Studies
Towson University
Bachelor of Science, Business Administration and Management, General
Humana March 2015 - Present
The Learning House February 2014 - March 2015
Kentucky Derby Museum October 2013 - February 2014
FES Eiken 2012 - 2013
iTTTi Japan August 2009 - August 2010
Norton Healthcare 2006 - 2007
Skills
Marketing Analytics, Data Analysis, SEO, Marketing Strategy, Google Analytics, Coremetrics Analytics, SQL, Databases, Python, Matplotlib, Tableau, Social Media, Data Mining, Web Design, SEM, Google Adwords, Web Development, Content Strategy, Teaching, Japanese
Education
University of Louisville 2010 — 2012
Master's degree, English Language and Literature
Centre College 2004 — 2008
Bachelor of Arts (B.A.), English Language and Literature, General
Manion Financial Group, Inc December 2012 - Present
Humana September 2011 - Present
Skills
Sales Management, Negotiation, New Business Development, Account Management, Team Building, Sales, Fixed Annuities, Retirement, Customer Service, Management, Leadership, Medicare
Education
Central Piedmont Community College
Humana September 2013 - Present
Sara Thompson Writes February 2010 - Present
PriceWeber June 2012 - August 2013
NetWorld Alliance June 2011 - October 2011
Humana, Inc September 2007 - March 2010
Humana September 2007 - 2010
Today's Woman 2006 - 2008
Self 2000 - 2008
Paul Schultz March 2007 - June 2007
TMP Worldwide/Monster March 2005 - March 2007
Skills
Writing, Copywriting, Proofreading, Blogging, Editing, Public Speaking, Creative Writing, Copy Editing, Marketing, Nonprofits, Social Media, Editorial, Publications, Research, Web Content
Education
University of Louisville 1998 — 2000
MA, Literature
Centre College 1994 — 1998
BA, English
Manual high school 1990 — 1994
Our Lady of Lourdes 1981 — 1990
Aetna July 2013 - Present
Aetna August 2007 - July 2013
Humana December 2005 - July 2007
Prudential Financial August 1992 - November 2005
Anthem Electronics August 1989 - August 1992
Avnet 1984 - August 1989
Hamilton Avnet April 1978 - April 1985
Skills
Insurance, Health Insurance, Long-term Care, Account Management, Fixed Annuities, New Business Development, Sales, Property & Casualty..., Marketing, Management, Mutual Funds, Medicare Part D, Brokers, Life Insurance, Self Managed Stock..., Qualified Retirement..., Managed Care, Medicare, CRM, Employee Benefits, Health Savings Accounts, Customer Retention, Term Life Insurance, Disability Insurance, Claim, Sales Presentations, Underwriting, HMO, Health Policy, Medicaid, Provider Relations, Workers Compensation, PPO, Health Care Reform, Relationship Management, Commercial Insurance, HIPAA, Dentistry, Call Centers, Healthcare Consulting, Retirement, Start-ups, Healthcare, Selling, Retirement Planning, Network Development, Whole Life, Cold Calling, Healthcare Industry, Customer Service
Education
Passaic County Community College 2010 — 2010
Business Administration
Centenary College 2006 — 2007
Business
Humana January 2013 - Present
Strategic Staffing Solutions January 2012 - December 2012
The Conference of Churches January 2011 - September 2011
Hartford LIFE, Group Benefits Division 2004 - 2010
The Hartford, Investment Products Division 2001 - 2004
The Hartford Life 1997 - 2001
United Healthcare 1996 - 1997
CIGNA 1992 - 1996
Skills
Project Management, Program Management, Product Management, PMP, Management, Strategy, Six Sigma, Team Building, Strategic Planning, Business Development, Employee Benefits, Analysis, Training, Budgets, Product Development, Leadership, Operations Management, Process Improvement, MS Project, Enterprise Software, Insurance, CRM, Marketing, Project Planning
Education
Rensselaer Polytechnic Institute
MBA, Marketing
The George Washington University
Project Master Certification, Project Management
Central Connecticut State University 2011 — 2011
Project Management Leadership Program
Delaware State University
BS, Business Administration
Southington High School
Humana January 2010 - Present
KMG America January 2006 - January 2010
Skills
Integration, Microsoft Excel, Disease Management, Utilization Review, Utilization Management, Healthcare, Case Management, Management, PPO, Managed Care, Leadership, Customer Service, Insurance, HIPAA, Team Building, Health Insurance, Process Improvement
Education
South Piedmont Community College 1992 — 1996
Associate Degree, Business Administration and Management, General
Central Piedmont Community College 1973 — 1975
Associate's Degree, Nursing, 3.75
Humana October 2013 - Present
Towers Watson September 2009 - October 2013
Towers Watson June 2009 - August 2009
Skills
Pensions, Financial Modeling, Valuation, Retirement, Data Analysis
Education
Central Michigan University 2005 — 2009
Bachelor of Science (B.S.), Actuarial Science
The Learning House July 2014 - Present
The Learning House February 2013 - June 2014
Humana March 2012 - February 2013
Humana June 2011 - February 2012
Humana March 2010 - June 2011
Skills
Excel, PowerPoint, Word, Microsoft Office, Compensation, Administration, Microsoft Excel, Microsoft Word, Analysis, Human Resources, Process Improvement, Finance, Data Analysis, Access, Deferred Compensation, Business Analysis, Visio, Leadership, Public Speaking, Social Media
Education
Centre College 2005 — 2009
Bachelor of Science, Mathematics and Physics
Humana July 2012 - Present
Ceridian 2007 - 2012
Henry Ford Health System February 2004 - January 2007
Health Fitness Corporation 1997 - 2001
Health Fitness Corporation 1997 - 2001
Health Fitness Corporation 1997 - 2001
Health Fitness Corporation 1997 - 2001
Health Fitness Corporation 1997 - 2001
Skills
Health Coach, Wellness Programs, Exercise Prescription, Cardiac Rehabilitation, Counseling, Corporate Wellness, Wellness Coaching, Health Promotion, Exercise Physiology
Education
Michigan State University 1990 — 1993
Bachelors of Science, Physical Education & Exercise Science
Central Michigan University 1989 — 1990
Humana July 2014 - Present
Humana December 2009 - July 2014
Lifetime Fitness May 2003 - December 2009
L.A. Weight Loss April 2002 - December 2002
CTS Unitel April 1999 - April 2000
Skills
Fitness, Training, Wellness, Sales, Coaching, Leadership Development, Customer Service, Public Speaking, Management, Team Building, Account Management, Healthcare, Program Management, Leadership, Strategic Planning
Education
Central Michigan University 1993 — 1997
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Watermark Estate Management Services, LLC November 2014 - Present
Humana May 2009 - November 2014
T-Mobile January 2006 - May 2009
Sprint Nextel October 2003 - January 2006
City of Seattle April 1999 - October 2003
Skills
Security Management, Physical Security, Corporate Security, Crisis Management, Security, Emergency Management, Access Control, Security Audits, Security Operations, Loss Prevention, Enforcement, Workplace Violence, Protection, Executive Protection, Surveillance, Policy, Investigation, Fraud, Asset Protection, Vulnerability Assessment, Background Checks, Intelligence Analysis, Intrusion Detection, Security Awareness, Information Security..., Intelligence, Criminal Investigations, Security Training, Security Clearance, CCTV, Risk Analysis, Security Policy, Vulnerability Management, Military, Supervisory Skills, Personal Security, Alarm Systems, Crime Prevention, Management, Operations Management, Program Management, Leadership, Employee Training, Operational Planning, Team Building, Vendor Management, Army, Military Experience, Analysis, Team Leadership
Education
Georgetown University 2012 — 2013
Leadership Program (International Security Management Association)
Central Michigan University 1994 — 1996
M.S., General Administration
Carroll College 1988 — 1992
B.A., Business Administration
Carroll College 1988 — 1992
A.A., Computer Science
OptumHealth April 2009 - Present
UnitedHealthcare March 2008 - April 2009
Humana April 2006 - March 2008
SHPS April 2003 - April 2005
JCC of Louisville May 2001 - April 2003
SHPS July 2000 - May 2001
Computer Curriculum Corporation November 1995 - July 2000
US Army September 1987 - November 1995
Skills
Project Management, Employee Benefits, CRM, Management, Strategy, Call Centers, Training, Sales, Customer Service, Leadership, Human Resources, Health Insurance, Marketing, Analysis, Operations Management, Team Building, Business Intelligence, Healthcare, Account Management, Process Improvement, Managed Care, Project Planning, Insurance, Customer Retention, Vendor Management
Education
Central College 1981 — 1986
BA, Education
Highland Regional High School 1977 — 1981
HS Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Humana April 2014 - Present
Humana January 2012 - April 2014
Humana January 2011 - February 2012
Ameriprise Financial January 2008 - April 2011
Invesco Ltd. June 2006 - August 2006
Kentucky State Fair June 2005 - August 2005
Skills
Healthcare, Product Innovation, Design Thinking, User-centered Design, Innovation, Strategy, Management, Leadership, Time Management, Finance, Insurance, Health Insurance, Strategic Planning, Retirement Planning
Education
Washington University in St. Louis - Olin Business School 2009 — 2010
Master of Business Administration (MBA)
Centre College
Bachelor of Science (B.S.)
Humana February 2015 - Present
Cerner Corporation February 2014 - September 2014
St. Mary's Medical Center August 2013 - February 2014
Emory Healthcare November 2012 - August 2013
Saint Josephs-Emory December 2010 - November 2012
Saint Joseph's Hospital 2008 - 2010
Skills
IDX, ICD-9, Revenue Cycle, Medical Billing, CPT, Cerner, Healthcare, AllScripts, eClinical Works, Project Management, Process Flow, Leadership, Hospitals, Radiology, EHR, HIPAA, EMR, Healthcare Management, Healthcare Information..., Process Improvement, Medical Terminology, Healthcare Consulting, Medicare, Patient Safety, Customer Service, Training
Education
Central Michigan University 2012 — 2014
Masters of Science, Human Resources Management/Personnel Administration, General
DeVry University Greater Atlanta 2005 — 2009
Bachelor's of Science, Human Resources Management/Personnel Administration, General
Humana June 2008 - Present
FSAB, LLC May 2003 - June 2008
Aflac August 1998 - May 2003
Skills
Medicare, Health Savings Accounts, Disability Insurance, Term Life Insurance, Brokers, Long-term Care, Medicare Part D, Health Care Reform, Health Policy, Health Insurance, Life Insurance, Insurance, Sales, Employee Benefits
Education
Centre College 1994 — 1998
B.A., Sociology and Anthropology
Henderson County High School 1991 — 1994
High School
Apple Connections Recruiting 2015 - Present
GreenSky® 2013 - 2014
Humana July 2007 - June 2012
Skills
Team Building, Customer Service, Employee Benefits, Leadership, Human Resources, Temporary Placement, Applicant Tracking..., Coaching, Training, People Skills, Hiring Practices, Internet Recruiting, Hiring, Recruiting, Provider Relations, College Recruiting, Healthcare Industry, Sales, Sales Management, Healthcare, Networking, Business Networking, Performance Improvement, Cold Calling, Temporary Staffing, Applicant Tracking, Health Insurance, Time Management, Management
Education
Central State University 1990 — 1995
Marketing
Humana June 2015 - Present
CVS Health November 2012 - Present
Humana August 2014 - June 2015
Humana December 2012 - August 2014
Saint Luke's Health System November 2010 - August 2012
Olathe Medical Center June 2010 - August 2012
24 Hour Fitness August 2010 - July 2012
Saint Luke's Health System October 2011 - February 2012
Crittenton Hospital Medical Center January 2010 - April 2010
Cardiovascular Health Intervention Program (CHIP) August 2009 - December 2009
Skills
Cardiac Rehabilitation, Stress Testing, ACLS, BLS, ECG interpretation, Wellness, Team Leadership, Healthcare, Hospitals, Healthcare Management, Clinical Research, Customer Service, EMR, Exercise Physiology, Cardiovascular Disease, Medical Exercise, Customer Experience, Patient Education, Quality Patient Care, Childcare, Holter Monitor
Education
Central Michigan University 2005 — 2010
Bachelor of Science, Exercise Physiology
Humana February 2013 - Present
Humana October 2011 - February 2013
Humana April 2006 - October 2011
Ford Motor Credit Company 1991 - March 2006
Education
Central Michigan University 1992 — 1996
M.S., Administration
Southern Illinois University, Carbondale 1986 — 1990
B.S., Marketing
Humana May 2015 - August 2015
UNC Kenan-Flagler December 2014 - May 2015
Compass Group February 2013 - April 2014
Teach for America May 2012 - July 2013
Central Michigan University Dietetic Internship Program September 2011 - April 2012
Michigan State University February 2009 - May 2011
Skills
Leadership, Research, Nutrition, Time Management, Nutrition Education, Teaching, Hospitality, Food, Nutritional Counseling, Clinical Nutrition, Food & Beverage, Critical Thinking, Food Science, Problem Solving, Creative Solutions, Secondary Education, Data Analytics, SQL, VBA, Healthcare, SPSS
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2014 — 2016
Master of Business Administration (MBA), Management Consulting & Sustainable Enterprise
Central Michigan University 2011 — 2012
Nutrition & Dietetics, 4.0
Michigan State University 2007 — 2011
BS & BA, Hospitality Business, Dietetics, and Food Processing & Technology, 4.0
Howe Insurance Services, Ltd. December 2014 - Present
Vitas Hospice Services October 2008 - July 2014
AAA Home Health September 2006 - October 2008
Medport Restorative Care & Rehab Supplies, Inc. February 1993 - September 2008
Medisol USA February 1991 - October 1993
Humana January 1989 - November 1991
Skills
Home Care, Healthcare, Nursing, Hospitals, Wound Care, Medicare, Healthcare Management, Long-term Care, Public Speaking, Medicine, Healthcare Industry, Program Development, Team Building, Leadership, Leadership Development
Education
Central Connecticut State University 1986 — 1992
Bachelor of Applied Science (BASc), Business, Management, Marketing, and Related Support Services
Pinellas Technical Education Center-St Petersburg 2000 — 2001
Certificate/License, Licensed Practical/Vocational Nurse Training
HealthPort Technologies December 2014 - January 2015
Humana September 2013 - February 2014
Outcomes Health Information Solutions Inc. September 2011 - December 2011
Enterprise Solutions Consulting, LLC (ESC-Partners) June 2011 - August 2011
ManpowerGroup March 2007 - April 2011
Novant Health July 2003 - January 2007
Skills
Medical Records, HIPAA, Healthcare Industry, EHR, Medical Terminology, ICD-9, CPT, Medical Billing, Customer Service, EMR, Hospitals, Public Speaking, Healthcare Information..., Microsoft Office, Outlook, PowerPoint, Team Building, Meditech, Medical Transcription, Administration, Access, HCPCS, Auditing, EMR Training, Lotus Notes, NextGen, Informatics, eClinical Works, Orthopedics, Women's Health, Advanced Medical..., NICU, Word, Documentation, Compliance, Charts, Scheduling, Order Entry, Healthcare Compliance, Typing, Problem Solving, HIT, Answering Telephones, Centricity, Medicare Risk Adjustment, Medical Coding, Medicare, Epic Systems, Healthcare
Education
Rasmussen College-Minnesota 2013 — 2015
Health Information Technology,R HIT ELIGIBLE SEPT EMBER 2015, Health Information/Medical Records Technology/Technician
Catawba Valley Community College 2012 — 2012
HIT Pro, Health Information/Medical Records Technology/Technician
Allied Medical School 2008 — 2009
Diploma, Medical Coding and Advanced Medical Terminology II
Halifax Community College 1992 — 1994
Associate of Arts and Sciences (A.A.S.), Allied Health and Medical Assisting Services
Humana July 2014 - Present
Humana December 2004 - July 2014
Woodward, Hobson & Fulton (now Dinsmore and Shohl) September 2000 - December 2004
U.S. District Court, Western District Of Kentucky August 1998 - September 2000
Skills
Litigation, Employment Law, Civil Litigation, Corporate Law
Education
University of Kentucky College of Law 1995 — 1998
Doctor of Law (J.D.)
Centre College 1991 — 1995
Bachelor of Arts (B.A.), History, Spanish
Ledden Financial May 2010 - Present
Humana October 2006 - May 2010
Genworth Financial August 2002 - December 2004
GE Capital April 1994 - July 2002
U.S. Bank December 1988 - April 1994
Skills
Insurance, Strategic Planning, Health Insurance, Business Strategy, New Business Development, Medicare, Medicare Part D, Medicare Advantage, Medicare Prescription..., Medicare/Medicaid..., Direct Marketing, Training Delivery, Teaching, Teacher Training, GE Workout
Education
University of Kentucky 1969 — 1972
Bachelor of Arts (B.A.), Secondary Education and Teaching
Centre College 1968 — 1969
Armature Studio March 2014 - Present
Sapling Learning February 2013 - March 2014
Vigil Games February 2011 - January 2013
Advantage Technical Resourcing June 2010 - November 2010
Humana June 2008 - June 2010
O'Connor Title 1997 - 2006
Skills
Video Games, Microsoft Office, Visio, Microsoft Excel, Customer Service, Management, Creative Writing, Editing, Outlook, Microsoft Word, Employee Relations, Teamwork, Social Media, Team Building, Windows, Public Speaking, Budgets, Project Coordination, Time Management, Administrative..., Networking, PowerPoint
Education
Central Connecticut State University
BA, English / History
Trent University
Barnes & Noble College March 2014 - Present
I Love Velvet Inc. - Mobile Point-of-Sale Solutions for Enterprise Retailers April 2012 - March 2014
UnitedHealth Group September 2010 - April 2012
Humana February 2007 - August 2010
Esprit International January 2005 - August 2006
Tommy Hilfiger 1999 - 2004
Skills
Leadership, New Business Development, Project Management, Retail, Software Documentation, Budgets, Project Planning, Management, Medicare, Medicaid, Commercial Insurance, Computer Network..., Microsoft Office, Process Improvement, Team Building, Sales, Account Management, Inventory Management, Customer Service, Vendor Management, Marketing, Salesforce.com, Strategic Planning, Recruiting, Training, Microsoft Excel, Program Management, POS, Cross-functional Team..., Talent Acquisition, Business Analysis, Team Leadership, Outlook, Analysis, Customer Satisfaction, Merchandising, Sales Management, Coaching, Contract Negotiation, Change Management, CRM, Negotiation, Telecommunications, Integration, Start-ups, Strategy, Healthcare, Project Portfolio..., Business Strategy, PMO
Education
Central Michigan University 1998 — 2000
Master of Science Administration, Information Resource Technology
Spalding University 1994 — 1996
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Humana July 2013 - Present
Health Alliance Plan January 2012 - Present
Health Alliance Plan January 2012 - Present
Health Alliance Plan August 1989 - July 2013
Health Alliance Plan 2006 - January 2012
Health Alliance Plan August 2006 - January 2009
Health Alliance Plan July 2002 - August 2006
Henry Ford Health System January 1995 - July 2002
Henry Ford Health System January 1993 - January 1995
Health Alliance Plan January 1992 - January 1993
Skills
Managed Care, Medicaid, Healthcare Consulting, Medicare, Healthcare Management, Healthcare, Hospitals, HIPAA, Healthcare Information..., Network Development, Health Insurance, EMR, Credentialing, Process Improvement, Revenue Cycle, Disease Management, Strategic Planning, Pharmacy Benefit..., Insurance, Health Policy, Healthcare Industry, Leadership
Education
Central Michigan University
MSA, Health Services Administration
Wayne State University
Bachelor of Science, Business Management
HUD January 2013 - Present
Catlin US July 2011 - July 2012
Chartis May 2008 - June 2011
Moody's Investors Service July 2007 - May 2008
Humana May 2006 - June 2007
Skills
Actuarial Science, Property & Casualty..., Reinsurance, Solvency II, Insurance, Economic Capital, General Insurance, Financial Risk, Liability, VBA, Claim, Risk Management, Commercial Insurance, Casualty
Education
Centre College 2002 — 2006
BS, Mathematics/Financial Economics Double Major
Humana October 2014 - Present
Humana July 2007 - September 2014
Nationwide Health Plans 1996 - 2007
Nationwide Insurance 1996 - 2007
Skills
Actuarial Science, Health Insurance, Insurance, Underwriting, Claim, Employee Benefits, General Insurance, Managed Care, SAS, Risk Management, Financial Analysis, Data Analysis, Process Improvement, Brokers
Education
Centre College 1980 — 1984
Bachelor of Science (BS), Applied Mathematics; Economics and Management
Pleasure Ridge Park High School 1976 — 1980
Northlich December 2012 - March 2014
Mercy Health Partners June 2011 - December 2012
Humana January 2008 - June 2011
Mercy Health Partners May 2005 - October 2007
Skills
Healthcare, Microsoft Office, Microsoft Excel, Hospitals, Customer Service, Microsoft Word, PowerPoint, Strategic Planning, Project Management, Healthcare Management, Public Speaking, Research, Process Improvement, Change Management, Team Building, Outlook, Budgets, Press Releases, Presentations, Creative Writing, Technical Writing, Marketing Strategy, Marketing Communications, Market Research, Event Management, Copywriting, Copy Editing, Advertising
Education
Xavier University 2000 — 2002
Bachelor of Arts (B.A.), Liberal Arts and Sciences, Communications, Education and Humanities, 3.8 GPA
Cedarville University 1996 — 1999
Credits toward BA, Psychology, Education, Professional & Creative Writing, 3.7
ZirMed June 2013 - Present
RONDARADIO, Inc., WRLR 98.3FM April 2008 - Present
Backupify December 2010 - August 2015
XLerateHealth January 2013 - March 2014
Humana January 2013 - May 2013
CBS Interactive June 2011 - December 2012
Backupify November 2009 - December 2010
TechTarget May 2009 - December 2010
University of Louisville September 2009 - September 2010
GameJabs December 2008 - April 2009
Skills
Social Media, Blogging, SEO, Copywriting, Copy Editing, Online Marketing, Marketing Strategy, Email Marketing, Inbound Marketing, Online Advertising, Content Strategy, Editorial, Web Content, Marketing, Editing, Product Management, CMS, Newsletters, Salesforce.com, Social Networking, Proofreading, Lead Generation, Digital Media, Agile Methodologies, Press Releases, SEM, WordPress, Social Media Marketing, Strategy, Start-ups, Web Design, Content Management, Mobile Applications, New Media, Web Analytics, Strategic Communications, Digital Marketing, Digital Strategy, Content Development, Content Marketing, Google Analytics, SaaS, Facebook, Leadership, Google Adwords, Web Content Management, PPC, SEO copywriting, Community Management, E-commerce
Education
Centre College 1995 — 1999
Bachelor of Arts, English & Anthropology/Sociology
DuPont Manual High School 1991 — 1995
Humana November 2014 - Present
Hospice of the Bluegrass July 2012 - November 2014
Court Clinic -- AIW Program November 2011 - June 2012
Central Clinic August 2010 - May 2011
Transitions Inc. / Droege House August 2009 - December 2009
PR Newswire / United Business Media October 1998 - May 2003
Skills
Case Managment, Mental Health, Psychotherapy, Editing, Press Releases, Proofreading, Treatment, Interventions, Training, Therapists, Editorial, Leadership, Crisis Communications, Management, Public Relations, Media Relations, Healthcare, Social Media, Non-profits, Community Outreach, Crisis Intervention, Grief Counseling, Case Management
Education
University of Kentucky 2008 — 2011
MSW, Social Work
Centre College 1993 — 1997
Bachelor's of English, English Language and Literature, General
Humana September 2013 - Present
Humana November 2011 - September 2013
Yum! Brands August 2006 - December 2011
Yum! Brands May 2005 - July 2006
Actors Theatre of Louisville May 1998 - May 2005
Skills
Organizational..., Leadership Development, Organizational Culture, Succession Planning, Organizational..., Human Resources, Management, Coaching, Talent Management, Training, HRIS, Team Building, Personnel Management, Leadership, Employee Benefits, Event Planning, Cross-functional Team..., Performance Management, Project Management, Strategic Planning, Onboarding, Deferred Compensation, Workforce Planning, Employee Relations, Employee Engagement
Education
Webster University 2002 — 2004
Double MA, Human Resources Development and Management
Centre College 1989 — 1993
BA, Theatre and Classical Studies
Humana January 2013 - Present
Humana June 2011 - December 2012
Humana April 2010 - May 2011
Humana Military Healthcare Services August 2008 - March 2010
U.S. Senator Mitch McConnell's Office August 2004 - February 2008
Skills
Medicare, Legislative Relations, Government, Policy, Legislation, Public Policy, Research, Legislative Research, Policy Analysis, Legal Writing, Legal Research, Public Speaking, Defense, Program Management, Strategic Planning, Leadership, Analysis, Employee Benefits, Insurance, Management, Risk Management, Risk Assessment, Health Policy, Healthcare, Contract Management, Federal Government, Health Insurance
Education
University of Louisville 2006 — 2009
MA, Political Science
Centre College 2000 — 2004
BA, Government and Economics
St. Xavier High School Louisville KY 1996 — 2000
Over-The-Rhine Community Council August 2014 - Present
Cincinnati Hamilton County Community Action Agency May 2012 - Present
BookMark Publishing March 2012 - Present
Pendleton Neighborhood Council 2007 - Present
BookMark Online January 2004 - Present
M.I.C.A.H. June 2013 - February 2015
Bridging Broadway February 2010 - February 2013
Cincinnati-Hamilton County Community Action Agency July 2010 - April 2012
Humana October 2008 - April 2010
Urban Active Fitness May 2008 - October 2008
Skills
Business Planning, Event Planning, Public Relations, Research, Leadership, Mentoring, Program Development, Grant Writing, Social Media Marketing, Customer Service, Strategic Planning, Public Speaking, Community Outreach, Resume, Editing, Leadership Development, Non-profits, Access, Analysis, Community Development, Event Management, Grants, Fundraising, Human Resources, Management, Nonprofits, Policy, Project Planning, Social Media, Training, Volunteer Management, Social Networking, Program Management, Microsoft Office, Marketing, Team Building, Writing, Staff Development
Education
University of Cincinnati
B.A. (In Progress), Economics
Monterey Peninsula College 1998 — 1999
Associates, Korean Studies
Central Texas College
Holmes High School 1992 — 1995
Advanced Placement
Covington Latin High School
Defense Language Institute 1997 — 1999
Associate’s Degree, Korean Language and Literature
Humana December 2013 - Present
Humana January 2012 - Present
Humana August 2010 - June 2011
GlaxoSmithKline May 2002 - July 2010
GlaxoSmithKline 2002 - 2002
GlaxoSmithKline 1992 - 2000
GlaxoSmithKline November 1987 - 1992
Skills
Pharmaceutical Industry, Healthcare, Sales Management, Hospitals, Account Management, Pharmaceutical Sales, New Business Development, Strategic Planning, Cross-functional Team..., Sales, Selling Skills, Sales Operations, Market Development, Competitive Analysis, Business Planning, Business Development, Direct Sales, Building Relationships, Key Account Management, Medicare, Sales Process, Team Building, Neurology, Strategy, Marketing, Medicine, Oncology, Cold Calling, Product Launch, Negotiation, Leadership, Market Planning, Contract Negotiation, Training, Selling, Physicians, Cardiology, Mergers & Acquisitions, Primary Care, Sales Presentations, Health Policy, Managed Care, Healthcare Management, Health Insurance
Education
Central Michigan University
BS in Business Administration, Marketing, Psychology
Fenton High School
Rowan Cabarrus Community College July 2009 - Present
Self Employed September 2007 - July 2009
Wachovia Corporation June 1996 - August 2007
Humana November 1993 - June 1996
Skills
Succession Planning, Leadership Development, Payroll, Organizational..., Leadership, Recruiting, Human Resources, MBTI, Employee Relations, Onboarding, HRIS, Performance Management, Interviews, Process Improvement, Career Development, Adult Education, Coaching, Team Building, Talent Acquisition, Management, New Hire Orientations, Staff Development, Customer Service, Training, Career Counseling, Employee Benefits, PowerPoint, Employee Training, Strategic Planning, College Recruiting, Employee Engagement, Resume Writing
Education
Central Michigan University 1992 — 1993
MSA, Business
Virginia Wesleyan College 1989 — 1991
BS, Education, English
Humana October 2013 - Present
Seniors Wellness Group of Michigan September 2011 - October 2013
St. Anne's Mead August 2008 - November 2011
Church of Christ Care Center 2005 - 2008
Sunrise Senior Living 2005 - 2006
Skills
Mental Health, Social Services, Discharge Planning, Case Management, Crisis Intervention, Gerontology, Healthcare, Elder Care, Medical Social Work, Non-profits, Medicaid, Medicare, Behavioral Health, Alzheimer's disease, Long-term Care, Seniors, Case Managment, Home Care, Psychology, Hospitals, Treatment, Nursing, Disease Management, Therapists, Healthcare Management, Mental Health Counseling, Independent Living, Community Outreach, Program Development, Alzheimer's Care, Nonprofits, Wellness, Managed Care, Compassion, Patient Advocacy, Physician Relations, Health Education, Quality Improvement, Rehabilitation, Healthcare Consulting
Education
Central Michigan University 1991 — 1995
BS, Family Studies
Humana March 2014 - Present
LEAP Digital Agency July 2013 - March 2014
Freelance Work February 2011 - June 2013
Ketchum Directory Advertising March 2006 - February 2011
Horizon Research International January 2003 - March 2006
BAT Plc 1983 - 2001
Brown & Williamson Tobacco 1983 - 2001
Skills
Advertising, Integrated Marketing, Creative Development, Product Development, Strategic Planning, New Business Development, Promotions, Marketing Strategy, Creative Direction, Media Planning, Digital Marketing, Interactive Marketing, Relationship Marketing, Brand Architecture, Market Research, Online Marketing, Marketing, B2B, Marketing Communications, Analytics, Brand Management, Brand Development, Market Planning, Social Media, Social Media Marketing, Segmentation, Marketing Research, Media Buying, Creative Strategy, Account Management, Online Advertising, Digital Media, Strategy, Product Marketing, Email Marketing, Copywriting, Competitive Analysis, Direct Marketing, Strategic Communications, Direct Mail, Marketing Management, Customer Insight, SEM, Lead Generation, Strategic Partnerships, Web Analytics, Advertising Sales, Database Marketing, Digital Strategy
Education
Harvard Business School 1981 — 1983
Master of Business Administration (MBA)
Centre College 1974 — 1978
Bachelor's degree, Economics/Government
Embrace Essential Oils January 2012 - Present
Court Reporting Services, Inc. January 2008 - December 2008
ValuMarket 2006 - 2008
Humana July 2006 - October 2006
National City Bank January 2006 - July 2006
Skills
Placenta Encapsulation, Essential Oils, Teaching, Doula, Microsoft Office, PowerPoint, Childbirth Education, Public Speaking, Facebook, Customer Service, Babywearing, Birth, Breastfeeding, Felting, Singing, Childbirth, Clinical Research, Social Media
Education
Centre College 2002 — 2006
Bachelor of Arts (B.A.), German Studies, English
Humana September 2015 - Present
Humana April 2013 - September 2015
Humana April 2012 - April 2013
Humana July 2009 - April 2012
Humana February 2008 - July 2009
Fiserv Health April 2001 - February 2008
Skills
Health Insurance, Insurance, Requirements Gathering, HIPAA, Business Analysis, Management, Analysis, Report Writing Skills, Case Studies, Technical Translation, Managed Care, Strategy, Process Improvement, Medicare, Data Analysis, Vendor Management, Business Process..., Business Intelligence, Call Centers, Business Requirements, Business Process, Analytics, Cross-functional Team..., Requirements Analysis, Project Management, Medicare Part D, Pharmacy Benefit..., HMO
Education
Indiana Wesleyan University 2014 — 2016
Master of Arts (M.A.), Leadership
Eastern Kentucky University 1999 — 2001
Bachelor of Business Administration (BBA), Computer Information Systems
Central Texas College 1997 — 1998
Associate's degree, Business Administration and Management, General
Cydcor July 2013 - Present
ZirMed September 2011 - July 2013
Humana February 2009 - May 2011
Humana March 2008 - February 2009
Cydcor September 2006 - March 2008
Cydcor June 2005 - September 2006
Skills
Project Management, Software Project..., Process Improvement, Health Insurance, Healthcare, Sales Operations, Product Management, Product Launch, Account Management, Third Party Vendor..., Staff Development, Lean Thinking, Six Sigma, Salesforce.com, Training, Visio, MS Project, Franklin Covey, Cross-Functional Liaison, Quality Assurance, Sales, Product Development, Business Strategy, Cross-functional Team..., Business Analysis, Sales Process, Integration
Education
Indiana University-Southeast 2009 — 2013
Masters, Business Administration
Centre College 2001 — 2005
BA, Economics
TEKsystems August 2015 - Present
Ventech Solutions April 2013 - July 2015
GE Aviation April 2012 - April 2013
M&T Bank January 2012 - March 2012
Nationwide Insurance March 2011 - January 2012
Wachovia, A Wells Fargo Company February 2010 - February 2011
Cardinal Health March 2008 - November 2010
Humana January 2008 - March 2008
Nationwide Insurance / Nationwide Bank July 2007 - September 2007
Anthem Insurance August 2006 - March 2007
Skills
Business Analysis, Project Management, Systems Analysis, Data Warehousing, Banking, Insurance, Process Engineering, Quality Control, Data Modeling, Documentations, Billing Systems, Management Consulting, Software Development, Database Administration, System Architecture, Research, Assembler, Microsoft Basic, PL/1, SDLC
Education
Central Michigan University 1996 — 1998
Master of Science, Administration
Park University 1992 — 1994
Bachelors, Administration
Cleveland Clinic July 2014 - Present
Humana March 2010 - July 2014
SageQuest November 2007 - May 2009
Key Bank 2007 - 2007
Quicken Loans 2006 - 2007
Benco Dental March 1997 - November 2005
Skills
Medical Devices, Sales Operations, Sales, Dentistry, Cold Calling, Salesforce.com, Sales Presentations, Customer Service, Account Management, Direct Sales, Mortgage Lending, Sales Process, Team Building, Selling, Leadership
Education
Walden University 2008 — 2012
Master's, Healthcare Administration, 4.0
Kaplan University 2009 — 2009
Certificate, Medical Coding
Case Western Reserve University 1990 — 1994
Bachelor of Science (B.S.), Management, Accounting
Case Western Reserve University - Weatherhead School of Management 1990 — 1994
Bachelor of Business Administration (BBA), Management, Accounting, 3.2
Humana Inc. October 2012 - Present
Humana Inc. June 2007 - October 2012
Humana July 2005 - May 2007
humana 1989 - 2005
Skills
Medicare, Health Insurance, Healthcare Industry, Process Improvement, Healthcare, Project Management, Business Analysis, Healthcare Information..., Insurance, Managed Care, Visio, Customer Service, Leadership, Medicaid, Data Analysis, Strategic Planning
Education
University of Louisville 1990 — 1995
MBA
Centre College 1984 — 1988
B.S. Economics
Humana December 2011 - Present
APS Healthcare July 2009 - August 2011
Skills
Diabetes, Case Managment, Managed Care, Disease Management, Utilization Management, Infusion, Acute Care, Oncology, Hematology, Internal Medicine, Office Management, EMR, Women's Health, Neurology, Skilled Care, Gerontology, Behavioral Health, Dental, Health Coach, Microsoft Office
Education
Mount Vernon Nazarene University 2006 — 2008
Bachelor of Business Administration (BBA), Organizational Leadership
Central Ohio Technical College 1980 — 1983
Associate's degree RN, Registered Nursing/Registered Nurse
Newark High School
Lee Dunham Business Communications February 2011 - Present
Prominence Communications 1992 - 2007
Humana 1982 - 1987
Skills
Internal Communications, Marketing Communications, Writing, Media Relations, Copywriting, Strategic Communications, Corporate Communications, Brand Development, Email Marketing, Integrated Marketing, Press Releases, Online Marketing, Social Media Marketing, Creative Direction, Newsletters
Education
Centre College 1977 — 1981
BA, English
Ballard High School
Humana November 2014 - Present
Humana October 2013 - November 2014
Humana October 2011 - October 2013
Humana February 2009 - October 2011
Humana July 2008 - December 2008
Humana June 2007 - August 2007
Skills
Copywriting, Health Insurance, Marketing, Fundraising, Social Media Marketing, Publications, Sales, Strategic Communications, B2B, Marketing Communications, Microsoft Word, Event Planning, Internal Communications, Social Media, Medicare, Public Relations, Outlook, Facebook, Healthcare, Project Management, PowerPoint, Microsoft Excel, Leadership, Microsoft Office, Media Relations, Social Networking
Education
Centre College 2004 — 2008
Bachelor of Arts, English and Sociology
Humana November 2011 - Present
Ethan Allen October 1999 - November 2011
Dress Barn 1996 - October 1999
Dress Barn 1994 - 1999
Skills
Customer Service, Outlook, Team Building, Budgets, Highly detail oriented, Organized Multi-tasker, Public Speaking, Community Outreach, Employee Training, New Business Development, Account Management
Education
Central Methodist College 1990 — 1992
Bachelor of Science, Business Management
Rockhurst University
Humana May 2006 - Present
Skills
Process Improvement
Education
Centre College 1997 — 2001
B.S., Computer Science
Stoll Keenon Ogden PLLC August 2007 - Present
Humana June 2003 - April 2004
Education
Washington University in St. Louis School of Law 2004 — 2007
J.D.
Centre College 1999 — 2003
B.A., International Studies
Humana February 2004 - Present
Rick Hahnenberg & Associates 1991 - 1999
Skills
Insurance, Disability Insurance, Sales Management, Public Speaking, Long Term Care Insurance, Sales, Research, Customer Service, Team Building, Long-term Care, Employee Benefits, Outlook, Term Life Insurance, Training, Account Management, Leadership Development, Marketing, Critical Illness, Leadership, Strategic Planning, Coaching
Education
Central Michigan University 1975 — 1976
Master of Arts (M.A.), Rehabilitation and Therapeutic Professions
Ohio University 1967 — 1971
BA, History, Economics
Humana July 2012 - Present
Alpha EMC July 2010 - March 2012
First Choice Children's Home Care May 2008 - October 2008
Outreach Health Services March 2001 - May 2008
US Army June 1998 - October 2001
Skills
GIS, ArcGIS, Leadership, Environmental Awareness, Software Documentation, Spatial Analysis, Statistics, Healthcare, Emergency Management, Urban Planning, Time Management, Construction, Hospitals, Data Management, Real Estate
Education
The University of Texas at Austin 2004 — 2008
BA, Geography
Central Texas College 2003 — 2004
n/a, Astronomy
US Army Practical Nurse Course 1998 — 2000
Diploma, Nursing
Anthem Program DirectorWellPoint2003 - Present
Humana 2000 - 2003
Medical Mutual of Ohio 1997 - 2000
Skills
PPO, Provider Relations, Health Insurance, Managed Care, HIPAA, Medicaid, Medicare
Education
University of Cincinnati 1995 — 1995
B.S., DAAP: Health Planning
Central Michigan University
Health Services Administration
United Health Care July 2009 - Present
Housing Partnership of the Fox February 2009 - March 2009
American Family Insurance August 2002 - December 2008
Guardian April 2000 - June 2002
Humana October 1997 - March 2000
Education
Air Force Community College 1985 — 1986
Central Texas College
University of Phoenix
University of Wisconsin-Oshkosh
Humana January 2008 - Present
Pfizer 2000 - 2007
Botsford Hospital 1997 - 2000
Skills
PBM, Medicare Part D, Trend Analysis, Formulary, MSL, Pharmacoeconomics, Health Outcomes, Training & Development, Team Leadership, Pharmacy Benefit..., Managed Care, Pharmacy, Outcomes Research, Health Insurance, Training, Pharmacists, Clinical Research, Informatics, Pharmaceutics, Clinical Pharmacy, Disease Management, Infectious Diseases, Employee Training, Pharmacy Automation, Gastrointestinal...
Education
Ferris State University 1987 — 1990
Pharmacy
Central Michigan University
MS
Humana
Skills
Data Warehousing, SDLC, ETL, Database Design, Enterprise Architecture, Business Intelligence, T-SQL, Unix, Requirements Analysis, SharePoint, Requirements Gathering, Visio, Data Modeling, Software Project...
Education
Centre College 1980 — 1984
bs, economics and management
Humana November 2013 - Present
Skills
ASP.NET MVC, CSS, jQuery, HTML, JavaScript, AJAX, Knockout.js, C#, ASP.NET, Visual Studio, Software Development, Web Development, Web Design, Web Applications, Entity Framework, SEO, SQL, .NET, Photoshop, User Experience, HTML 5, Microsoft SQL Server, Subversion, Foundation 5 -...
Education
Centre College 2001 — 2004
B.S., Computer Science
University of Kentucky 1999 — 2001
Engineering
Humana October 2013 - Present
Humana September 2009 - Present
Humana January 2008 - August 2009
Humana July 2005 - December 2007
Skills
Requirements Gathering, SDLC, Agile Project Management, Requirements Analysis, Business Requirements, Business Analysis, Business Process Design, Business Process Mapping, Software Project..., Offshore Resource..., Process Improvement, Agile Methodologies, Health Care Reform, Vendor Management, Business Process..., IT Strategy, Health Insurance..., Health Insurance, Enterprise Architecture, Resource Management, Project Portfolio...
Education
Centre College 1997 — 2001
Bachelor of Arts, Spanish
Humana September 2003 - Present
Skills
Health Insurance, Insurance, Medicare, Disability Insurance
Education
Case Western Reserve University
Master of Arts (M.A.), Political Scence
Case Western Reserve University
Bachelor of Arts (B.A.), English and history
Humana March 2014 - Present
Humana September 2007 - March 2014
Kindred Healthcare 2005 - 2008
Skills
Disaster Recovery, System Administration, AIX, Windows Server, Data Center, Servers, Active Directory, VMware, Microsoft SQL Server, Storage, Server Architecture, IIS, Avamar, Data Domain, Unix Shell Scripting, TSM, Solaris, SAN, Storage Area Networks, VMware ESX, Virtualization, Unix, Enterprise Architecture, Operating Systems, ITIL, SharePoint, Linux, Storage Management, TSM Administration, Technical Support, IT Operations, AIX Administration, Troubleshooting, Security, Citrix, Cluster, DNS, EMC Storage, Oracle, VMware Infrastructure, IBM AIX
Education
University of Louisville 2007 — 2012
Bachelor of Arts (B.A.), Philosophy
University of Kentucky 2002 — 2004
Centre College 1996 — 1999
Humana May 2012 - Present
Humana September 2011 - May 2012
Humana August 2009 - September 2011
Skills
Health Insurance, Insurance, Managed Care, Sales, Disability Insurance, Underwriting, Account Management, Life Insurance, Marketing, Medicare, Term Life Insurance, Brokers, Customer Service, Sales Management, Competitive Analysis, Pricing, Salesforce.com, Employee Benefits, Data Analysis, Business Analysis, Access, Social Networking, Coaching, Team Building, Process Improvement, Long-term Care, Training, Leadership, Call Centers, Health Savings Accounts, Medicare Part D, Fixed Annuities
Education
Central Michigan University 2002 — 2004
BS in BA, Marketing
Humana February 2010 - July 2012
Humana July 2008 - February 2010
Brown-Forman February 2007 - July 2008
Skills
VBA, Data Analysis, Access, Risk Management, Analysis
Education
Centre College
BA, Economics and Religion
Humana July 2013 - Present
RK Services May 2012 - May 2013
AmeriPride Services September 2001 - July 2010
Aramark Uniform Services May 1997 - August 2001
Aramark Uniform Services August 1992 - April 1997
Aramark Uniform Services July 1989 - July 1992
Skills
Cold Calling, Sales Process, Outside Sales, Territory..., Direct Sales, Sales Management, Account Management, Sales, Territory Management, Sales Presentations, New Business Development, Sales Operations, B2B, Customer Retention, Key Account Development, Forecasting, Pricing, Customer Service, Income Statement, Marketing Strategy, Sales Force Development
Education
Central Washington University 1975 — 1979
Bachelor Arts, Business, Journalism
Humana September 2015 - Present
Humana March 2013 - September 2015
LifeSynch/Humana March 2008 - March 2013
Skills
Tableau, SharePoint Designer, HTML, HTML5, Microsoft SQL Server, SQL Server Management..., JavaScript, CSS, jQuery, InfoPath, InfoPath Forms, Database Administration, Leadership, Healthcare, Managed Care
Education
Central Texas College 2001 — 2005
Humana April 2011 - Present
HUMANA August 2009 - April 2011
Skills
Health Insurance, Insurance, Employee Benefits, Life Insurance, Medicare, Health Savings Accounts, Process Improvement, Business Analysis, Program Management, Medicaid, Requirements Analysis, Project Management, Vendor Management, Strategic Planning, Healthcare
Education
Central Connecticut State University 1983 — 1988
Bachelors, English/Business, 3.4
Humana July 2013 - Present
AstraZeneca January 2001 - April 2012
AstraZeneca January 2001 - March 2012
ASTRAZENECA PHARMACEUTICALS January 2001 - January 2012
Aetna January 1997 - January 2001
AETNA US HEALTHCARE January 1994 - January 2001
Aetna September 1997 - November 2000
Aetna July 1994 - August 1997
Aetna Us Healthcare health and medical benefits January 1994 - January 1997
Systems, Inc January 1993 - June 1994
Skills
Microsoft Office, Customer Relations, PowerPoint, Sales Operations, Selling, Pulmonology, Sales Process, Management, Medical Devices, Leadership, Sales, Team Leadership, Strategic Planning, Cardiology, Pharmaceutical Sales, Sales Management, Healthcare
Education
Central Connecticut State University
Bachelor's degree, Business Administration and Management, General
Central Connecticut State University New
Bachelors of Science, Business
Humana October 2013 - Present
Kindred Healthcare April 2011 - October 2013
MarketWise Consumer Insights, LLC December 2010 - February 2011
Primary PhysicianCare August 2003 - February 2007
Outcomes Health Information Solutions March 2003 - June 2003
Gentiva Health Services / then Total Care Inc. May 2000 - March 2003
Kindred Healthcare / then Rehab & Nursing Ctr of Monroe August 1996 - May 1999
Skills
Nursing Process, Nursing Management, Clinical Review, Home Health Agencies, Clinical Research, Clinical Data Management, Insurance Case Manager, Nursing, Healthcare, Home Care, Managed Care, Medicare, Microsoft Office, Utilization Management
Education
Central Piedmont Community College 1991 — 1996
Associate's Degree in Nursing, Registered Nursing/Registered Nurse
Humana August 2015 - Present
Humana October 2013 - August 2015
Humana November 2012 - 2013
Adecco Staffing, USA April 2012 - November 2012
Lakota Local Schools August 2008 - April 2012
Thrivent Financial for Lutherans July 2008 - September 2008
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Public Speaking, Spanish
Education
Xavier University 2008 — 2010
Master of Education, Secondary Eduation
Centre College 2004 — 2008
B.A., Spanish
Humana March 2003 - Present
Morgan Stanley May 2001 - November 2002
Furniture Row Companies August 1988 - February 2001
Skills
Health insurance, Life..., Health Insurance, Insurance, Disability Insurance, Customer Service, Life Insurance, Medicare, Account Management, Sales, Term Life Insurance, Fixed Annuities, Employee Benefits, Long-term Care, Sales Management, Team Building, Marketing, Marketing Strategy, Strategic Planning, Event Planning
Education
Central Michigan University 1983 — 1985
Humana 2011 - Present
Magellan Health Services June 2010 - December 2011
Wellpoint Rx December 2009 - May 2010
Education
Cedar Valley College 2002 — 2006
Early Childhood Education and Teaching
Desoto High School 1993 — 1997
Diploma, Major
Holland Partner Group July 2013 - Present
Humana May 2011 - Present
Humana March 2010 - May 2011
Humana February 2009 - March 2010
Humana September 2006 - February 2009
Skills
Health Insurance, Dental Insurance, Life Insurance, Voluntary Employee..., Claims Handling, Banking, Teller Operations, Communication, Customer Service, Customer Satisfaction, Restaurants
Education
Central Wyoming College 1993 — 1995
Music Teacher Education
Humana September 2010 - Present
JSA Healthcare Corporation April 2008 - February 2010
St. Joseph's Hospital April 1997 - April 2008
Education
Rasmussen College-Florida 2012 — 2014
Associate of Science (A.S.), Health Information/Medical Records Administration/Administrator, 3.83
Central Texas College 1995 — 1996
Licensed Practical Nurse, Practical Nursing, Vocational Nursing and Nursing Assistants
Humana September 2014 - Present
Bank of America March 2011 - February 2013
Met Life January 2003 - June 2010
Arch Wireless March 2001 - December 2002
Skills
Management, Time Management, Budgets, Analysis, Leadership, Customer Service, Microsoft Word, Call Centers, Software Documentation, Customer Satisfaction, Training, Insurance, Risk Management, Process Improvement, Data Entry, Invoicing, Banking, Microsoft Office, Outlook, Customer Retention
Education
Cedar Valley College
Pittsburg High
High School Diploma
Tyler Commercial College
Verizon September 2012 - Present
Humana December 2008 - January 2011
Education
Central State University 2003 — 2006
North college Hill High 1998 — 2002
Centennial High School January 2005 - Present
ExitCare June 2007 - December 2011
Huntington Learning Center August 2003 - January 2005
NWNL Companies, Inc. August 1991 - July 1992
Humana March 1988 - August 1990
St. Martha School August 1986 - February 1988
Skills
Project Management, Marketing Communications, Communication Skills, Teaching Writing, Human Resources, Proofreading, Copy Editing, Technical Writing, Literacy, Special Education, Communication
Education
University of Kentucky 1979 — 1981
Master of Arts (MA), English Language and Literature, General
Centre College 1976 — 1979
Bachelor of Arts (BA), English/Language Arts Teacher Education
Humana
Skills
Certified Professional..., Medicare, Managed Care, Long-term Care, Insurance, Medicaid, Healthcare Management, Health Insurance, Healthcare, HIPAA, Provider Relations
Education
Central Michigan University 1990 — 1992
Bachelor's Degree, Psychology, 3.5 GPA
Humana April 2014 - Present
Training and Treatment Innovations June 2004 - April 2014
Development Centers, Inc. January 2003 - June 2004
Skills
Case Management, Crisis Intervention, Healthcare, Social Services, Psychotherapy, Mental Health Counseling, Group Therapy, Adolescents, Behavioral Health, CBT, Mental Health, Motivational..., Nonprofits
Education
University of Michigan 2001 — 2002
Master's of Social Work, Interpersonal Practice with Children and Families
Central Michigan University 1997 — 2001
Bachelor of Science (B.S.), Psychology and Family Studies
Humana
Skills
Program Coordination
Education
Central Connecticut State University
Bachelor's degree, Elementary Education and Teaching