Humana Company
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S CEO: Bruce D. Broussard (Jan 1, 2013–) Subsidiaries: Health Value Management, Inc.,
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Humana Employees
Humana June 2014 - Present
106.3 WOAH November 2013 - March 2014
WSTU Radio August 2011 - May 2013
WSTU Radio August 2011 - May 2013
Pressbox Clark Atlanta University March 2012 - May 2012
God’s GiftClark Atlanta University January 2011 - May 2011
Urban Music Videos January 2010 - May 2010
Skills
Social Media, Video Production, Editing, Journalism, Broadcast Journalism, Facebook, Broadcast, Photoshop, Adobe Audition, News Writing, Radio Broadcasting, Public Relations, Television, Radio, Creative Writing, Camera Operating, Sound, Voice Over, Radio Producing, Press Releases, Media Relations, Radio Promotions, Sports, Radio Host, Broadcast Television, Audio Editing, Producing, Teaching, Blogging, Video, Music, Film, Digital Media, Entertainment, Post Production, Videography, Camera
Education
Clark Atlanta University 2009 — 2013
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Clark Atlanta University 2009 — 2013
Bachelor of Arts (B.A.), Mass Media Arts; Radio, Television
Humana January 2014 - Present
Park View Nursing Care Center October 2013 - Present
Park View Nursing Care Center February 2012 - Present
Parkview Care Center February 2012 - April 2013
Skills
Online Advertising, WordPress, Microsoft Office, Public Speaking, Marketing, Customer Service, E-commerce, Social Media Marketing, Healthcare, SEO, Online Marketing, Social Media, Microsoft Word, PowerPoint, Advertising, Entrepreneurship, Marketing Strategy, Microsoft Excel
Education
Clovis Community College 2014 — 2016
Associate's Degree, RN
South Plains College 1999 — 2001
Associate's Degree, LVN
Canadian ISD 1995 — 1999
High School
Humana December 2013 - Present
American Bar Association August 2012 - July 2015
Concentra August 2011 - December 2013
American Bar Association August 2011 - July 2012
American Bar Association August 2007 - July 2011
Pinnacle Partners In Medicine June 2007 - October 2010
Baylor Health Care System January 2002 - May 2007
Haynes and Boone, LLP September 1998 - December 2001
Pizza Hut, Inc. 1998 - 1998
Skills
Health Law, Litigation, Medicare, Corporate Governance, Mergers, Corporate Law, Joint Ventures, Commercial Litigation, Mergers & Acquisitions, Legal Advice, Risk Management, Legal Research, Start-ups, Healthcare, Strategic Partnerships, Security, Privacy Law, Litigation Management, Leadership, Licensing
Education
Southern Methodist University Dedman School of Law 1995 — 1998
Colorado College 1991 — 1995
Bachelor’s Degree, European History and Contemporary French Studies, Magna Cum Laude and with Distinction in History
Humana December 2011 - July 2013
Allstaff Recruitment May 2008 - December 2010
Southwest Gas January 2008 - January 2010
Caremark Pharmacy August 2007 - December 2007
Mor Furniture January 2005 - August 2007
City of North Chicago March 2003 - December 2004
Lake Forest Hospital October 2002 - March 2003
Skills
Data Entry, Microsoft Office, Software Documentation, Inventory Management, Microsoft Excel, Leadership, Research
Education
Collins College 2010 — 2012
FIlm and Video Production
waukegan high school
Humana April 2015 - Present
Humana December 2012 - April 2015
Hillsborough County June 2011 - November 2012
Three Rivers Realty, Inc. August 2010 - June 2011
UPMC February 2010 - June 2011
Jones Lang LaSalle June 2006 - February 2010
VWA, Inc. September 2004 - June 2006
Skills
Corporate Real Estate, Real Estate, Portfolio Management, Leases, Property Management, Lease Administration, Real Estate Transactions, Facilities Management, Financial Analysis, Budgets, Management, Project Management, Strategic Planning, Commercial Real Estate, Brokerage
Education
Clarion University of Pennsylvania
Bachelor of Science (B.S.), Business Administration - Management
Florida State University
Master of Business Administration (M.B.A.), Real Estate
Humana July 2012 - Present
Humana 2012 - 2014
New York Life November 2011 - March 2012
Skills
Customer Service, Microsoft Excel, Outlook, Microsoft Word, Microsoft Office, PowerPoint, Windows, English, Strategic Planning, Research, Budgets, Public Speaking, Insurance, HTML, Negotiation
Education
Grand Canyon University 2013 — 2015
Bachelor of Science (BS), Health/Health Care Administration/Management
College of Southern Nevada
Humana August 2012 - Present
MetLife January 2008 - July 2011
Allstate Insurance 2003 - January 2008
AXA December 1998 - December 2003
Skills
Insurance, Retirement Planning, Sales, Employee Benefits, Health Insurance, Long-term Care, Disability Insurance, Life Insurance, Investments, Fixed Annuities, Small Business, Strategic Financial..., Mutual Funds, Financial Services, New Business Development, Human Resources
Education
College for Financial Planning 1997 — 1997
Business Continuation
Gateway Senior High School
Humana January 2007 - Present
United States Army Reserve July 2003 - Present
Clement J. Zablocki VA Medical Center March 2004 - January 2007
Geneva Lake Manor October 2001 - August 2006
Mercy Health System October 2003 - August 2004
Aurora Health Care January 2001 - January 2002
Hawthorn School Distict 73 January 1995 - January 1999
Advocate Health Care October 1985 - June 1998
Maple Hill July 1984 - November 1985
Northern Illinois Medical Center August 1982 - March 1985
Skills
Clinical Research, Healthcare, Healthcare Management, OB/GYN, Medical/Surgical, Surgery, Disease Management, CPT, Long-term Care, Leadership, Nursing, Hospitals, EMR, HIPAA, Healthcare Information..., EHR, BLS, Managed Care, Patient Safety, Cpr Certified, Medical Terminology, ACLS, Acute Care, Critical Care, Inpatient, Patient Education, Wound Care
Education
University of St. Francis 2009 — 2012
MS, Health Administration, 3.88
University of St. Francis 1994 — 1997
Bachelor of Science, Health/Science
College of Lake County 1982 — 1985
A.A.S., Nursing RN Associates program
College of Lake County 1980 — 1982
certificate, licensed practical nurse
Aflac July 2015 - Present
Humana January 2012 - Present
PayJunction October 2008 - Present
Skills
Small Business, Sales, Employee Benefits, Cold Calling, B2B, Customer Service, HR Consulting, Marketing, Accounting, QuickBooks, SEO, Social Media Marketing, Online Marketing, Lead Generation, Benefit Cost Analysis, Consultative Selling..., Social Networking, Web Marketing, Financial Analysis, Budgets, New Business Development, Team Building, Customer Satisfaction, Sales Presentations, Microsoft Office, Research, Customer Retention, Marketing Strategy, Public Speaking, Tax Preparation, Blogging, Spanish-speaking, Budgeting, Financial Accounting, Data Entry, Statistics, Credit card processing, Merchant Services, Bookkeeping, Benefits Design, Health Care Reform, Voluntary Employee..., Cost Reduction Solutions, Increased Profitability, Business Process..., Referral Network, Selling, Solution Selling, Networking, Business Planning
Education
University of Nevada-Las Vegas 2008 — 2013
Bachelors, Accounting & Mathematics
College of Southern Nevada 2008 — 2010
Associates, Accounting and Finance
Fort Valley State University 1999 — 2002
Bachelor's Degree, Mathematics & Computer Engineering
Humana August 2012 - Present
GE September 2011 - August 2012
ATA College March 2009 - September 2011
Skills
Organizational..., E-Learning, Instructional Design, Mobile Learning, Needs Analysis, Captivate, Human Resource..., Lean Manufacturing, Leadership Development, Adobe Acrobat Pro, Illustrator, Photoshop, InDesign, Microsoft Office Suite, Learning Management..., Consulting, Human Resources
Education
University of Louisville 2011 — 2012
MS, Human Resources and Organizational Development
Clemson University 2005 — 2008
BS, Spanish and International Trade
Humana June 2012 - Present
Blue Shield of California May 2011 - May 2012
Cognizant Technology Solutions April 2010 - April 2011
Hess Corporation December 2007 - August 2009
Dun and Bradstreet March 2007 - November 2007
Cognizant Technology Solutions June 2004 - February 2007
Skills
Requirements Analysis, Software Project..., SDLC, Business Analysis, Requirements Gathering, Business Intelligence, ETL, SSIS, Microsoft SQL Server, SSAS 2008, MSBI, Data Modeling, Data Integration, Data Warehousing, Web Services, Business Process, SQL, Testing, .NET, SSRS, Data Migration, XML
Education
College of Engineering, Guindy
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering, Under Graduate
Village at Victory Lakes October 2011 - Present
College of Lake County September 2011 - Present
Humana 2008 - 2011
Skills
Contract Negotiation, Microsoft Excel, Healthcare, Process Improvement, CPT, Customer Service, Outlook, Medicare, Microsoft Word, Health Insurance, Health Information..., EHR, HIPAA, Hospitals, Healthcare Information..., Training
Education
National Louis University 2014 — 2016
Master's Degree, Health Services Administration
College of Lake County 2003 — 2005
AAS, Health Information Technology
University of Illinois at Chicago
BA, Political Science
Grammer, Middle and High Schools
Hosparus Inc. June 2015 - Present
Hosparus Inc. August 2014 - June 2015
David Modica Photographic December 1998 - August 2014
Ivy Tech Community College January 2013 - January 2014
Jewish Hospital & St. Mary's HealthCare May 2011 - August 2012
Novartis April 1987 - September 1997
Humana April 1984 - April 1987
Skills
Business Development, Sales, Sales Management, Sales Presentations, Strategic Planning, Commercial Photography, Fine Art Photography, Healthcare, Home Health Agencies, Photoshop, film photography, Digital Photography, Digital Imaging, Photography, Public Speaking, Leadership, Training, Marketing, Social Networking, Social Media Marketing, Advertising, Budgets, Marketing Strategy, Entrepreneurship, Public Relations, Small Business, Social Media, Fundraising, Event Planning, Online Marketing, Nonprofits, Team Building, Marketing Communications, Strategy, Leadership Development, Business Planning, Coaching, Start-ups, Market Planning, Brand Development, Account Management, Selling, Sales Operations, Management
Education
Indiana University Bloomington
Bachelor of Science, Business
College of DuPage 1995 — 1998
Photography/Graphic Design
Humana March 2015 - Present
Son Moore Family Farm May 2014 - Present
Education
Clark Atlanta University 2011 — 2013
Master of Arts
Texas Southern University 2005 — 2011
Dual Degree: B.A./ B.S.
Houston Community College 2001 — 2003
Certificate
DeKalb County School Board March 2014 - May 2014
Leadership for Educational Equity (LEE) April 2012 - February 2014
Vanguard Leadership Group April 2010 - April 2012
Atlanta City Council August 2007 - April 2010
Humana July 2006 - March 2007
Atlanta City Council June 2003 - June 2006
Bank of America May 2005 - August 2005
Committee to Elect Michael Julian Bond April 2004 - August 2004
Skills
Fundraising, Community Outreach, Public Speaking, Non-profits, Community Organizing, Advocacy, Lobbying, Political Campaigns, Campaign Plans, Campaign Strategies, Direct Mail Campaigns, Strategic Planning, Strategic Vision, Public Sector, Public Policy, Local Government, Community Engagement, Grassroots Organizing, Legislative Relations, Legislative Affairs, Political Communication, Political Consulting
Education
Clark Atlanta University 2001 — 2006
Bachelor of Arts, Business Administration - Supply Chain Management
Stephenson High School
Humana May 2014 - Present
Humana October 2012 - May 2014
Humana July 2007 - October 2012
CompBenefits 2002 - 2007
Assurant Employee Benefits December 2001 - July 2002
Protective Life 1992 - 2001
Skills
Health & Wellness, Sales Management, Leadership, Strategic Planning, Employee Benefits, Management, Health Insurance, Vision Insurance, Sales, Disability Insurance, Brokers, Insurance, Underwriting, Term Life Insurance, Managed Care, Life Insurance, Health Savings Accounts, Critical Illness, Claim, Long-term Care, General Insurance, Training, Commercial Insurance, Dentistry, Whole Life, Professional Liability, Benefits Administration, Medicare, Accident, Fixed Annuities, Reinsurance, Group Medical, Cafeteria Plans, Self-funded, Account Management, New Business Development, Workers Compensation, Team Building, Social Media Marketing
Education
Colorado State University 1983 — 1985
Bachelor
Humana January 2014 - Present
Humana February 2012 - January 2014
Simulation Technology December 2010 - February 2012
Illinois State University July 2007 - December 2009
Project Vote Smart May 2009 - July 2009
ResNet August 2006 - May 2007
Walgreens Pharmacy August 2004 - August 2005
Skills
Microsoft SQL Server, HTML 5, VBA, Microsoft Office, Research, Data Analysis, Access, Microsoft Excel, Problem Solving, SharePoint, Outlook, Computer Hardware, Documentation, Spreadsheets, Event Planning, Time Management, Leadership, Account Management, Event Management, Microsoft Word, Sales, InfoPath Forms, Process Improvement, Insurance
Education
Illinois State University 2005 — 2009
Bachelor's Degree, Economics, Political Science, Chemistry, East Asian Studies
College of DuPage 2013 — 2015
Associate's Degree, Computer and Information Sciences
St. Charles North High School 2001 — 2005
Morneau Shepell September 2014 - Present
Humana September 2012 - September 2014
Bank of America November 2007 - August 2012
PNC/Mercantile Potomac Bank October 2005 - November 2007
SunTrust Bank November 2002 - September 2005
Safeway January 1997 - February 2004
Skills
Banking, Management, Retail Banking, Loans, Coaching, Consumer Lending, Small Business Lending, Commercial Banking, Branch Management, Credit, Commercial Lending, Mortgage Lending, Retail, Customer Service, Sales Management, Training, Call Centers, Billing Process, Leadership
Education
University of Maryland College Park 2000 — 2002
Bachelor's degree, Finance, General
College of Southern Maryland 1998 — 2000
Associate's degree, Business Administration and Management, General
Humana April 2014 - Present
Higginbotham March 2013 - March 2014
Humana May 2012 - March 2013
Clemson University August 2011 - May 2012
BorgWarner May 2011 - August 2011
BorgWarner May 2009 - August 2009
Skills
Program Management, Microsoft Office, Project Planning, Microsoft Excel, Public Speaking, Project Management, Wellness, Change Management, Data Analysis, Team Leadership, Higher Education, Financial Analysis, Advertising, Leadership, Employee Benefits, Marketing, Customer Service, SQL, Team Building, Marketing Strategy, Social Media, PowerPoint, Account Management, Research, Management, Facebook, Sales, Microsoft Word
Education
Clemson University 2008 — 2012
Bachelor of Science, Business Management, Business Administration and Management, General
Anderson's Bookfair Company March 2005 - Present
Gymboree Play & Music 1998 - 2001
Humana July 1993 - September 1998
Floral Network, Inc. August 1990 - July 1993
Education
College of DuPage 1990 — 1993
Accounting and Business Law courses
The University of Dallas 1986 — 1990
Bachelor of Arts (BA), Business Administration and Management, General
Humana General ManagerHumanaDecember 2003 - Present
Skills
Insurance, Health Insurance, Process Improvement, Team Building, Visio, Change Management
Education
Colorado Christian University 2015 — 2022
Bachelor of Business Administration (BBA), Business Administration and Management, General
Colorado Christian University 2015 — 2017
Bachelor of Business Administration (BBA), Organizational Leadership
www.BestMedicareContracts.com August 2011 - Present
Humana November 2005 - August 2011
Education
Mesa State College
Calvary Hospital June 2014 - Present
Humana April 2014 - Present
Premier Healthcare July 2013 - October 2013
Winthrop-University Hospital May 2013 - October 2013
YAI Network February 2006 - July 2012
Skills
BLS, Developmental..., Patient Advocacy, Palliative Care, Registered Nurses, Healthcare, Patient Education, Patient Safety, Hospitals, Wound Care, Inpatient
Education
College of Mount Saint Vincent 2008 — 2012
Bachelor's of Science, Registered Nursing/Registered Nurse
Long Island University, C.W. Post Campus 2001 — 2005
Bachelor's degree, Health/Health Care Administration/Management
Access Partners July 2012 - Present
Humana May 2011 - July 2012
Diversified Health Group/ World Financial Group March 2007 - May 2011
Sysco Foods May 1994 - September 2009
Skills
Sales Management, Direct Sales, Customer Service, Selling, Cold Calling, Sales Presentations, Sales Process, Sales, Customer Retention, Account Management, Lead Generation, Negotiation, Sales Operations, Insurance, Key Account Development, Marketing, Customer Satisfaction
Education
Colorado State University 1986 — 1990
Bachelor of Science (B.S.), Human Nutrition
Cherry Creek High School 1982 — 1986
State of Colorado
Insurance
Evolent Health January 2015 - September 2015
Humana April 2014 - December 2014
Humana June 2013 - April 2014
Kaiser Permanente November 2011 - May 2013
Kaiser Permanente December 2008 - November 2011
Colorado Department of Public Health and Environment May 2007 - March 2011
YMCA of Metropolitan Denver July 2008 - December 2008
Skills
Program Management, Strategic Planning, Public Health, Population Health, Strategic Consulting, Employee Wellness..., Public Speaking, Coaching, Affordable Care Act..., Account Management, Health Insurance, Wellness, Employee Wellness, Sales, Healthcare, New Business Development, Disease Management, Strategy, Data Analysis, Health Education, Health Promotion, Health Policy, Employee Benefits, Leadership
Education
Colorado State University 2003 — 2007
Health and Exercise Science, Health Promotion
Humana December 2013 - Present
Humana February 2012 - December 2013
WVG Restaurant Group December 2010 - December 2013
Humana Insurance Company February 2010 - February 2012
Humana Insurance Company December 2008 - February 2010
Humana Insurance Company January 2006 - December 2008
Humana Insurance Company July 2004 - January 2006
Kendall/Hunt Publishing Company May 2003 - December 2003
Skills
Adobe Acrobat, Adobe Creative Suite, XmPie, InDesign, Photoshop, Illustrator, Product Marketing, Product Launch, Graphic Design, Budgeting, Inventory Management, Microsoft Office, Newsletters, Budgets, Layout, Marketing Strategy, Marketing, Insurance, Sales, Leadership, Health Insurance, Strategy, Management, Medicare, Strategic Planning, Process Improvement
Education
Clarke University 2000 — 2004
BA, Communication
Reedsville High School 1996 — 2000
Humana August 2014 - Present
Fresenius Medical Care July 2011 - August 2014
University Hospitals of Cleveland June 2010 - July 2013
Parma City School District May 2008 - August 2011
Cleveland Christian Home November 2007 - May 2008
Skills
Case Managment, Crisis Intervention, Mental Health, Program Development, Psychotherapy, Social Services, Community Outreach, Non-profits, Psychosocial, Medical Social Work, Grant Writing, Hospitals, Event Planning, Adolescents, Behavioral Health, Customer Service, School Social Work, Microsoft Office, Mental Health Counseling, Patient Advocacy, Microsoft Excel, Healthcare, Child Welfare, End of Life, Case Management Services, Grief Counseling, Staff Development, Care Planning, Child Advocacy, Family Services, Case Management, Gerontology, Psychology, Treatment
Education
Cleveland State University 2008 — 2009
Master's degree, Social Work
The University of Akron 2005 — 2007
Bachelor's degree, Social Work
The Ohio State University 2004 — 2005
Undergraduate studies
Humana October 2009 - Present
Central Financial Services March 2009 - October 2009
Target June 2007 - December 2008
Skills
Medicare, Insurance, Health Insurance, Leadership, Sales, Healthcare, Strategic Planning, Account Management, Customer Service, Managed Care, Store Management, Retail
Education
Newman University 2007 — 2008
MBA, Leadership
College of Saint Benedict 2003 — 2007
BA, Sociology, Management
Asurion May 2011 - Present
Apple Inc. September 2010 - May 2011
Tata Consultancy Services August 2009 - May 2011
Apollo Hospital February 2010 - September 2010
Humana September 2009 - February 2010
Skills
Eclipse, Python, Java, C++, JBoss, JBoss Application Server, Spring, PostgreSQL, Databases, Android, Linux, MySQL, Software Development, Agile Methodologies
Education
Clemson University 2006 — 2009
Bachelor of Science, Computer Science
Humana October 2013 - Present
EMC May 2013 - September 2013
Intuit March 2013 - April 2013
CallidusCloud April 2012 - January 2013
Bizminga May 2011 - August 2011
Bank of China June 2008 - September 2008
Dongcai Computer Training Organization September 2006 - November 2006
Skills
Forecasting, Financial Analysis, Financial Modeling, QuickBooks, Account Reconciliation, Salesforce.com, Revenue Recognition, Account Management, Accounts Receivable, VBA, Industry Analysis, Excel, Sensitivity Analysis, Microsoft Dynamics ERP, Essbase, NetSuite, Xero, Oracle Finance
Education
Clark University 2010 — 2011
Master of Science, Finance, 3.62
Dongbei University of Finance and Economics 2005 — 2009
Bachelor, Finance, 3.5
Humana August 2014 - Present
The Butterfly Effect Group, LLC June 2004 - Present
Visiting Nurse Health System February 2012 - July 2014
Caring Works, Inc August 2010 - May 2011
Atlanta Center for Self Sufficiency, Inc. August 2009 - May 2010
Intergal Youth and Family Project, LLC October 2007 - October 2009
Genesis A New Life June 2004 - June 2007
Families First August 2000 - June 2004
Skills
Mental Health, Social Services, Psychotherapy, Case Managment, Training, Interviews, Group Therapy, Family Therapy, Mental Health Counseling, Crisis Intervention, Child Development, Nonprofits, Behavioral Health, Healthcare, Psychology, Community Outreach, Case Management, Public Speaking, Child Welfare, Program Development
Education
Clark Atlanta University 2009 — 2011
MSW, Social Work-Health/Mental Health
Argosy University Atlanta 2006 — 2008
Professional Counseling-Marraige and Family Therapy
Clark Atlanta University 1997 — 2002
BSW, Social Work
Lifeline Homecare, Inc September 2011 - Present
Kentucky Community and Technical College System July 2008 - October 2009
Thomas and King Inc. May 2003 - June 2008
Humana January 2002 - December 2002
University of Kentucky September 1996 - January 2002
We Energies August 1991 - September 1996
Skills
Change Management, Human Resources, Employee Relations, Leadership, Personnel Management, Training, Cross-functional Team..., Program Management, Public Speaking, Workshop Facilitation, Coaching, Strategic Planning, Customer Service, Hospitality, Management, Project Management, Marketing, Leadership Development, Team Building, Recruiting, Organizational..., Customer Satisfaction, Strategy, Budgets, Social Networking, Succession Planning, Talent Management, Employee Engagement, Performance Management, Employee Training, Hiring, Talent Acquisition, Interviews, Executive Coaching, HRIS, Employee Benefits, Workforce Planning, Conflict Resolution, Applicant Tracking..., College Recruiting, Onboarding, Deferred Compensation, New Hire Orientations, Instructional Design, Benefits Administration, Administration, Labor Relations, Payroll, Staff Development, Career Development
Education
Clark Atlanta University
Master of Arts (M.A.)
Fisk University
Bachelor of Arts (B.A.)
Humana September 2012 - Present
Humana October 2010 - September 2012
Upper Palmetto YMCA May 2007 - August 2008
Upper Palmetto YMCA May 2002 - August 2006
Skills
Insurance, Sales, Strategic Planning, Customer Service, Management, Event Planning, Disability Insurance, Employee Benefits, Microsoft Office, Public Speaking, Research, Leadership
Education
Clemson University 2006 — 2010
B.S., Management
Humana 2014 - Present
Self-employed November 2011 - Present
Skills
Digital Photography, Photoshop, Portrait Photography, Photography, Commercial Photography, Wedding Photography, Hospitals, Nonprofits, Social Media, Strategic Planning, Training
Education
Colorado Christian University
Organizational Management in Christian Leadership
Pilgrim State Hospital School of Nursing New York
Regis University
Nordstrom March 2013 - Present
The Regence Group July 2011 - December 2012
Humana May 2009 - July 2011
Humana November 2007 - April 2009
Skills
Actuarial Science, SAS, Predictive Modeling, Analytics, Analysis, Medicare, SQL, Data Mining, Problem Solving, VBA, Forecasting, Business Intelligence, Access, Insurance, SAS programming, Predictive Analytics, Financial Modeling, Trend Analysis, Data Analysis, Statistics, Statistical Modeling, Health Insurance, Business Analysis, Underwriting, Data Modeling, Databases, Microsoft Excel, Managed Care, Business Analytics, Healthcare Analytics, Medicaid, Financial Risk, Pricing, Microsoft SQL Server, Quantitative Analytics, Health Economics, Strategy, Oracle, Health Care Reform, Medicare Part D, Teradata, Trend Forecasting
Education
Cleveland State University 2001 — 2005
BBA, Finance, Accounting
Van Beurden Insurance Services, Inc. October 2013 - Present
Humana August 2012 - September 2013
Paychex Insurance Agency December 2011 - August 2012
TDIC Insurance Solutions July 2006 - December 2011
Siemens July 2004 - October 2005
CIGNA October 1990 - July 2004
Skills
Health Insurance, Disability Insurance, Long Term Care Insurance, Medicare, Medicare Part D, Medicare Advantage, Life Insurance, Sales Management..., Project Management, Salesforce.com, Sales Presentations, Committed to..., Customer Service, Insurance, Commercial Insurance, Umbrella Insurance, Managed Care, General Insurance, Voluntary Employee..., Sales Management, Term Life Insurance, Employee Benefits, Leadership, Sales, Brokers, Workers Compensation, Long-term Care, Underwriting, Whole Life, Claim, Property & Casualty..., Critical Illness, Accident, Benefits Administration, Universal Life, COBRA, Health Savings Accounts, Dentistry, Flexible Spending..., Customer Retention, HMO, Health Care Reform, Cafeteria Plans, Licensed Property, Building Relationships, Medicaid, PPO, Training, Team Building, Health Policy
Education
College of the Sequoias
Dominion Virginia Power September 2011 - Present
State of California March 2011 - September 2011
Edward Jones March 2008 - March 2011
PreVisor 2011 - 2011
Humana May 2007 - February 2008
American Express September 2005 - March 2007
IBM February 2005 - August 2005
Patni Computer Systems October 2002 - February 2005
Skills
Solution Architecture, VB.NET, ITIL, VSAM, DB2, Databases, JCL, IMS DB/DC, CICS, COBOL, JSP
Education
College of Engineering, Trivandrum 1998 — 2002
Bachelor of Technology, Engineering
Syntel April 2014 - Present
Humana April 2013 - Present
Syntel December 2009 - Present
Syntel 2005 - 2009
Skills
Software Project..., SDLC, Agile Methodologies, .NET, JavaScript, ASP.NET, Requirements Analysis, DB2, Agile Project Management, TFS, Web Services, C#, XML, SQL, Scrum, WCF
Education
Cochin University of Science and Technology 2000 — 2004
B.Tech, Computer Science and Engineering
Union Christian College, Aluva 1998 — 2000
Pre-Degree
Rajagiri High School, Kalamassery 1992 — 1998
St.John the Baptist CSI EM School, Aluva 1986 — 1992
SunTrust July 2015 - Present
Humana July 2013 - April 2015
MicroTech June 2012 - December 2012
Integral Marketing Development August 2010 - May 2012
SMPS Atlanta 2006 - 2011
S. L. King & Associates, Inc. July 2006 - July 2010
Hendessi & Associates, LLC June 2002 - July 2006
IBM August 1999 - November 2001
A.T. Kearney July 1994 - July 1999
Skills
PowerPoint, Projects, Proposal Writing, Proposal Production, Microsoft Office, Marketing Communications, New Business Development, Management, Strategy, Marketing, Leadership, Public Relations, Budgets, Event Management, Lead Generation, Business Strategy, CRM, Project Planning, Team Building, Newsletters, Contract Management, Analysis, Competitive Analysis, Market Planning, Market Research, Market Analysis, Contract Negotiation, Negotiation, Training, Online Advertising, E-commerce, Sales, Integration, Marketing Research, Marketing Management, Strategic Partnerships
Education
Regis University 2015 — 2017
Master's Degree, Healthcare Informatics and Information Management
Regis University 2009 — 2012
MSM / MSOL, Business Management, Organizational Leadership & Human Resources Management
PMBOK - IBM 2000 — 2001
Project Management
Mercer University 1983 — 1984
Marketing / Anthropology
Clark Atlanta University 1973 — 1977
BA, Art / Education
Frederick Douglass High School 1971 — 1973
HS
Frankfurt American High School 1969 — 1971
HS
FedEx Services August 2011 - Present
FedEx Services June 2009 - July 2011
Strayer University January 2009 - January 2011
FedEx Services June 2007 - June 2009
Humana June 2006 - May 2007
Kimberly Clark January 2006 - May 2006
Motorola May 2005 - August 2005
Verizon Wireless December 2003 - July 2004
Skills
Marketing Research, Positioning, Product Development, Project Management, Strategy, Feasibility Studies, Cross-functional Team..., Competitive Analysis, Marketing, Marketing Strategy, Market Research, Strategic Planning, Content Management, Strategic Consulting, Website Development
Education
Clark Atlanta University 2004 — 2006
MBA, Marketing
University of Louisiana at Monroe 1997 — 2001
BA, Marketing
New Memphis Institute
Humana October 2012 - Present
Arcadian Health Plan November 2010 - October 2012
Arcadian Health Plan September 2008 - October 2010
Skills
Managed Care, Insurance, Health Insurance, Medicare, Healthcare, Strategic Planning, Leadership, HIPAA, Medicare Part D, Medicaid, SharePoint 2010, SharePoint Designer, SharePoint Site...
Education
Colgate University 2005 — 2008
BA, International Relations
Humana June 2014 - Present
Department of Defense-Mental Health Net Government Services April 2012 - Present
Department of Defense-Magellan Behavioral Health Services October 2012 - September 2013
Department of Defense-JCS Military Services October 2012 - April 2013
Blue Cross Blue Shield/Anthem/Wellpoint Svcs. April 2010 - January 2012
Humana-LifeSynch, Inc. February 2009 - March 2010
Colorado West Mental Health-West Slope Stabilization Center March 2007 - June 2008
Colorado Christian University May 2004 - June 2008
Mesa County Department of Human Services August 2000 - June 2007
Grand Junction Housing Authority-Department of Housing and Urban Development May 1999 - August 2000
Skills
Crisis Intervention, Crisis Stabilization, Triage, telephonic counseling, CISD, CISM, CBT, DBT, Psychodynamic theories, leadership, management, case management, Utilization Management, Concurrent Review, Child Welfare, TANF, HUD Housing Manager, Inpatient psychiatric..., Clinical therapist..., Grant Writing, Medicaid Program, Medicare Program, Typing 100 wpm, Proficient in MS Office..., Proficient in use of..., Military counseling, Military On Demand and..., Outpatient Mental Health, Private Practice, Aerospace Engineering, Military, Psychology, Mental Health, Psychotherapy, Family Therapy, Group Therapy, Treatment, Mental Health Counseling, Stress Management, Case Management, Anger Management, Clinical Supervision, Child Development, Google Groups, Management, Leadership, Behavioral Health, Therapists, Program Development, Nonprofits
Education
Adams State College 2001 — 2004
Master of Arts (MA), Counseling Psychology, 4.0
Mesa State College 1995 — 1999
Bachelor of Arts (BA), Counseling Psychology, 3.5
Cognosante February 2015 - Present
Visual Alchemy / Medical Knowledge Group August 2014 - February 2015
Coventry Healthcare June 2013 - July 2014
Humana June 2012 - May 2013
Minnesota Department of Health Services June 2011 - May 2012
Aetna January 2010 - May 2011
ProMedica Health System Inc, July 2009 - December 2009
Skills
JIRA, SharePoint, TFS, Axure RP, SSRS, Microsoft Office, HP Quality Center, SQL
Education
Clarkson University 2008 — 2009
Master's degree, Business Administration and Management, General
The Spinx Co. September 2015 - Present
Marsh & McLennan Companies July 2013 - September 2015
Humana January 2011 - July 2013
JBS January 2010 - December 2010
Yum! Brands January 2009 - December 2009
SHPS Inc January 2008 - December 2008
Skills
Human Resources, Leave Management
Education
Coker College
Bachelor of Business Administration (B.B.A.)
Sullivan University
Human Resource Management
Humana April 2014 - Present
Humana February 2013 - March 2014
Humana August 2005 - February 2013
Abbott Laboratories May 2003 - May 2005
Skills
Medicare, HIPAA, Licensed Life & Health..., Employee Benefits, General Insurance, Long-term Care, Commercial Insurance, PPO, Provider Relations, Health Insurance, Leadership, Medicare Advantage, Physician Relations, HEDIS, Medicare Part D, Supervisory Skills, Field Supervision, Healthcare Management, Healthcare Compliance, Quality Improvement, Criminal Procedure, Employee Training, Employee Engagement, Employee Recognition, Employee Wellness, Insurance, Process Improvement, Managed Care
Education
Robert Morris College 1985 — 1986
Certification, Word Processing
College of Lake County 1984 — 1985
Business Administration and Management, General
Humana May 2015 - Present
Catasys September 2014 - Present
Alere, Inc. June 2014 - September 2014
inVentiv Health April 2013 - June 2014
Clarendon Health System March 2010 - April 2013
South Carolina Department of Health and Environmental Control February 2006 - February 2010
Fresenius Medical Care 2003 - 2006
Clarendon Health System 2002 - 2002
Fresenius Medical Care 2001 - 2002
Skills
Nursing, Case Managment, Home Health Agencies, Hemodialysis, Peritoneal Dialysis, Case Management, Patient Advocacy, Patient Education
Education
Medical University of South Carolina 1998 — 2000
Bachelor's degree, Registered Nursing/Registered Nurse
Clemson University 1995 — 1998
Pre-Nursing Studies
Humana August 2015 - Present
Humana June 2014 - July 2015
Novant Health June 2013 - June 2014
Rasmussen College April 2013 - March 2014
Virginia College December 2010 - January 2013
Miller-Motte Technical College October 2007 - December 2010
Wellspring Chiropractic Clinic November 1997 - March 2006
Skills
Risk Adjustment, Evaluation and..., Medical Record Auditing, Documentation..., HCC Coding, Medicare, 3M Software, Clinical Quality..., Compliance, Outpatient Coding, Inpatient Coding, NCQA HEDIS Measures, CMS Star ratings, Adult Education, Healthcare, Higher Education, Training, Medical Terminology, Student Affairs, Accreditation, Leadership, Teaching, Career Counseling, Health Education, Academic Administration, Human Resources, Management, Recruiting, Staff Development, Chiropractic, Distance Learning, Medical Coding, Career Development, HIPAA
Education
Cleveland Chiropractic College 1993 — 1997
Doctor of Chiropractic (D.C), Chiropractic, GPA - 3.18
Cleveland Chiropractic College 1993 — 1997
Bachelor of Science (B.S.), Human Biology, GPA - 3.4
Park College 1995 — 1996
Bachelor of Science (B.S.), With Distinction, Nutrition, GPA - 3.75
Humana September 2015 - Present
Blackbaud December 2013 - September 2015
Comcast November 2010 - August 2013
Infragistics November 2009 - November 2010
Blackbaud March 2008 - November 2009
Menlo Innovations June 2006 - March 2008
IDEACore July 2004 - June 2006
Grace & Wild October 2004 - March 2006
Corgi-Aid 2005 - 2006
Skills
User Experience, Usability, CSS, Interaction Design, Information Architecture, User-centered Design, Usability Testing, Heuristic Evaluation, User Research, Wireframes, Persona, Contextual Inquiry, OmniGraffle, Axure, Paper Prototyping, User Scenarios, Information Design, Illustrator, Agile Methodologies, Visual Design, InDesign, HTML, Adobe Fireworks, Photoshop, User Experience Design, Card Sorting, User Interface Design, User Interface, Storyboarding, XHTML, Product Design, Ethnography, Experience Design
Education
University of Michigan 1998 — 2003
BFA, Design and Photography
College for Creative Studies 2003 — 2004
3D Animation
Adaptive Path: UX Intensive 2007 — 2007
Human Computer Interaction
Adaptive Path: Beyond Usability 2.0 2006 — 2006
First Data Corporation September 2013 - Present
Delta Air Lines January 2013 - September 2013
Humana June 2011 - November 2012
Humana June 2010 - June 2011
Humana May 2008 - June 2010
Michelin May 2006 - August 2006
Delta Air Lines May 2002 - August 2004
Skills
Six Sigma, Forecasting, Statistics, Process Improvement, Influence Without..., Medicare Advantage, Lean Manufacturing, Economics, Fiscal Policy, Microsoft Office, Arena Simulation..., Minitab, Golf, Table Tennis, Scuba Diving, Continuous Improvement, Change Management, DMAIC, Operational Excellence, Integration, Black Belt, Process Engineering
Education
Vanderbilt University - Owen Graduate School of Management 2006 — 2008
Master of Business Administration (MBA), Business Administration, Management and Operations
Clemson University 2001 — 2006
Bachelor of Science (B.S.), Industrial Engineering
RS&H January 2015 - Present
Simple M Solutions November 2014 - December 2014
RS&H January 2014 - August 2014
Little Star Center June 2012 - February 2014
Cigna Healthcare October 2005 - August 2006
Humana February 2000 - June 2003
Skills
Data Entry, PowerPoint, Microsoft Office, Microsoft Word, Administrative..., Outlook, Spreadsheets, Lotus Notes, Office Management, Access, Customer Service, Microsoft Excel, Invoicing, Payroll, Office Administration, Administration, Time Management, Telephone Skills, QuickBooks, Event Planning, Budgets, Process Scheduler, Human Resources, Accounts Payable, Social Media Marketing, CSS, Administrative..., Social Media, HTML, Email Marketing, Photoshop, Social Networking, Web Development, Web Design, WordPress
Education
Full Sail University 2012 — 2014
BS, Web Design & Development, 4.0
Cleveland State Community College 1992 — 1997
Business Administration
Mercer August 2013 - Present
Humana April 2012 - August 2013
Humana October 2008 - April 2012
Humana August 2007 - October 2008
Humana July 2006 - August 2007
Humana June 2005 - July 2006
Skills
Medicare, Health Insurance, Medicaid, Managed Care, Healthcare Industry, Technology, Agile Methodologies, Scrum, Agile & Waterfall...
Education
College of Charleston 2001 — 2005
Bachelor of Science, Business Administration
Humana April 2013 - Present
Education
US Air Force, SNCO Academy Distance Learning 2011 — 2011
Certificate, Military and Strategic Leadership
Touro University 2005 — 2007
Master of Science (M.S.), Healthcare Management
US Air Force, NCO Academy 2005 — 2005
Certificate, Military and Strategic Leadership
Colorado Christian University 2000 — 2002
Bachelor of Science (B.S.), Computer Information System Management, 3.7 GPA
Community College of the Air Force 1995 — 1997
Associate of Applied Science (AAS), Physical Therapy Technician/Assistant
Air University
Certificate, Professional Management
Fulton County Schools July 2014 - Present
Humana October 2013 - December 2014
Peachford Hospital June 2012 - November 2014
Georgia Regional Hospital March 2014 - July 2014
Georgia Regional Hospital April 2013 - March 2014
Behavioral Health Link June 2012 - May 2013
State of Georgia Department of Behavioral Health and Developmental Disabilities March 2010 - May 2012
Partnership Against Domestic Violence September 2011 - April 2012
Atlanta Job Corps Center January 2011 - April 2011
Skills
Social Services, Behavioral Health, Case Management, SPSS, Life Transitions, Crisis Intervention, Self-esteem, Mindfulness, Adolescent Therapy, Trauma Therapy, Suicide Prevention, Domestic Violence, Trauma, Community Outreach, Public Speaking, Program Development, Group Therapy, Psychotherapy, Microsoft Office, Mediation
Education
Clark Atlanta University 2009 — 2012
Master of Social Work (M.S.W.)
Fayetteville State University 2005 — 2009
Bachelor of Science (B.S.), Psychology
WellPoint October 2011 - Present
Aesthetic floral & event artistry April 2009 - Present
Brand Asset Group October 2010 - May 2011
Humana 2007 - July 2010
L'Oreal August 2005 - August 2007
Sara Lee Corporation May 2004 - August 2004
Sean John November 2000 - April 2003
GMO/Hill Holiday July 1999 - July 2000
Profiles Public Relations June 1998 - June 1999
Skills
Brand Management, Marketing Strategy, Marketing Communications, Marketing Management, Market Planning, Advertising, Marketing, Event Planning, Social Media Marketing, Product Development, Competitive Analysis, Cross-functional Team...
Education
Clark Atlanta University 2003 — 2005
MBA, marketing
Clark Atlanta University 1994 — 1997
BA, Communications
Catholic Mutual Group April 2006 - Present
Humana March 2013 - June 2013
Mutual of Omaha Insurance Companies July 2004 - March 2006
University of Nebraska Medical Center February 2001 - July 2004
Skills
Registered Nurse - MSN, Clinical Research, Healthcare, Pediatrics
Education
University of Phoenix 2008 — 2010
Master’s of Science, Nursing
Clarkson College 1997 — 2000
Bachelor of Science, Nursing
Humana 2008 - Present
Enterprise Rent-A-Car 2006 - 2008
Express Check Advance 2004 - 2006
Sanderson Farms January 2002 - January 2004
Convergys January 2000 - January 2002
Sabre Airline Solutions May 1999 - August 1999
Allstate January 1998 - January 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Photoshop, Windows, Teaching, Budgets, Training
Education
University of Southern Mississippi 1996 — 1999
Bachelor's degree, MIS
Coahoma Community College 1994 — 1996
Associate of Arts (A.A.), Business Administration and Management, General
Humana June 2015 - Present
Humana September 2014 - June 2015
Humana November 2012 - September 2014
LEAP Agency August 2011 - November 2012
Coastal Carolina University August 2009 - March 2011
Texas Roadhouse May 2007 - August 2009
Skills
Strategic Planning, Marketing Strategy, Digital Marketing, Six Sigma, Organizational Behavior, Corporate Culture, Entrepreneurship, Project Management, Agile Methodologies, Email Marketing, Strategy, Google Analytics, E-commerce
Education
Coastal Carolina University 2009 — 2010
Master, Business Administration, 4.0
University of Kentucky 2005 — 2008
Bachelor of Business Administration (BBA), Double Major: Marketing & Management, 3.8
Humana November 2011 - January 2013
Aegis Living March 2010 - July 2011
Bonaventure Senior Living July 2009 - March 2010
Bonaventure Senior Living October 2008 - July 2009
Sunrise Senior Living September 2007 - October 2008
Mountain Family Health Center September 2004 - September 2007
Eagle Valley Medical Center June 2001 - September 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Nursing, Elder Care, Long Term Acute Care, Training, StrengthsFinder, Cpr Certified, Health Insurance, Non-profit Volunteer, Healthcare Management, Communication Skills, Team Leadership, PowerPoint, Dementia, Medicine, Medicare, Home Care, CPR Certified
Education
Colorado Mountain College 1994 — 1997
ADN, Nursing
Humana December 2013 - Present
Humana September 2012 - December 2013
Humana August 2011 - August 2012
Johnson & Johnson June 2010 - August 2010
Product Partners January 2007 - June 2009
Beachbody 2008 - 2009
Rivr Media November 2004 - January 2007
Skills
Strategic Partnerships, Cross-functional Team..., Marketing Strategy, Leadership, Product Development, Advertising, Management, Go-to-market Strategy, Selling, Strategy, Strategic Planning
Education
University of Southern California - Marshall School of Business 2009 — 2011
MBA
Colgate University 2000 — 2004
BA, History & Asian Studies
St. Paul's School 1997 — 2000
Humana June 2014 - Present
Humana June 2012 - June 2014
Humana March 2009 - August 2012
Sheboygan Symphony Orchestra January 2005 - June 2008
Enterprise Rent-A-Car November 1995 - February 2001
Skills
Call Center, Problem Solving, Business Process..., Process Flow..., Visio, Health Insurance, Business Requirements, Requirements..., Customer Service, Billing Process, Enrollment Services, Call Centers, Training, Project Management
Education
Lakeland College 2011 — 2015
Master of Business Administration (MBA)
Lakeland College 2002 — 2006
Vocal Performance
Coe College 1991 — 1995
Business Administration and Fine Arts in Music
Sheboygan North High School
Humana December 2009 - Present
American Express October 2006 - November 2009
Skills
JCL, CICS, DB2, SDLC, SQL, COBOL, Endeavor, Mainframe, VSAM, Fileaid, Requirements Gathering, Testing, REXX, SPUFI, IBM Mainframe, IMS DB/DC, Quality Center, Requirements Analysis, Changeman - Mainframe..., Panvalet, Job Track, CA-7, MQ, HTML-5, CSS, PL/SQL, XML, VSS, Microsoft Excel, Microsoft Word, Microsoft Office, Microsoft Visio, Visual Studio
Education
College of Engineering Pune 2002 — 2006
B.E., Instrumentation & Control, 3.9 on scale of 5
Willingdon College, Sangli (11th & 12th) 2000 — 2002
Higher Secondary Education, Science, 94.83%
City High School, Sangli 1994 — 2000
Secondary Education, Secondary School Certificate, 89.87%
Aflac Benefits Solutions July 2014 - Present
Humana July 2012 - June 2014
ING Employee Benefits June 2009 - August 2012
Benefit Associates November 2007 - January 2009
Aetna January 2001 - October 2007
CIGNA HealthCare January 1989 - December 2000
Skills
New Business Development, Relationship Management, Account Management, Employee Benefits, Marketing, Brokers, Sales, Insurance, Sales Management, Health Insurance, Disability Insurance, Life Insurance, Strategic Planning, Strategy, Underwriting, Health Savings Accounts, Term Life Insurance, Fixed Annuities, Workers Compensation, Medicare, Claim, Commercial Insurance, COBRA, Benefits Administration, Managed Care, Long-term Care, Property & Casualty..., 401k, Reinsurance, Critical Illness, Retirement, Claims Management, General Insurance, Retirement Planning, Voluntary Employee..., Long Term Care Insurance, Accident, Whole Life, Professional Liability, Group Insurance, Group Medical, Liability, Defined Benefit, Dentistry, Pensions, Health Care Reform, Flexible Spending..., Self-funded, Medicare Part D, FSA
Education
Colgate University 1980 — 1984
BS, Economics, Geology
Humana 2012 - Present
UnitedHealthcare 2011 - 2011
Sprenger Healthcare Systems 2006 - 2011
Eliza Bryant Village 2005 - 2006
Skills
Healthcare Management, Healthcare, Home Care, Hospitals, Elder Care, Nursing, Managed Care, Project Management, Leadership, Medicare, Revenue Cycle, Provider Relations, Quality Improvement, Long-term Care, Strategic Planning, Medicaid, Program Development, Network Development, Team Building, Healthcare Information..., EMR
Education
Weatherhead School of Management at Case Western Reserve University 2000 — 2002
M.B.A.
Cleveland State University 1991 — 1996
B.A.
Humana May 2012 - Present
Humana September 2008 - May 2012
Humana July 2008 - September 2008
Clemson University Psychology Department January 2008 - May 2008
Clemson University Office of Assessment and Efficiency June 2006 - December 2007
Humana 2007 - 2007
Skills
Non-profits, Fundraising, Leadership, Human Resources, Data Analysis, Leadership Development, Organizational..., Employee Relations, Research, Workshop Facilitation, Strategic Planning, Training, Project Management, Microsoft Office
Education
Clemson University 2006 — 2008
MS, Industrial/Organizational Psychology
Clemson University 2002 — 2006
BS, Psychology, Health Science
Humana February 2006 - Present
Applied Industrial Technologies July 1998 - February 2006
Progressive Insurance April 1976 - July 1998
Skills
Leadership Development, Talent Management, Organizational..., Performance Management, Instructional Design, Projecrt Management, Coaching, Team Leadership, Workshop Facilitation, Employee Training, Employee Engagement, Employee Benefits, Succession Planning, Needs Analysis, Training, Blended Learning, Training Delivery, Process Improvement, Learning Management, Onboarding, Organizational..., Workforce Planning, E-Learning, Performance Improvement, Employee Relations, Captivate, Leadership, Change Management, Adult Education, Conflict Resolution, Staff Development, Organizational Design, ADDIE, Human Resources, Executive Coaching, Learning Management..., Instructor-led Training, Team Building, Emotional Intelligence
Education
Cleveland State University
Master of Education (M.Ed.), Adult Learning and Development
University of Miami
Bachelor's degree
Spalding Regional Hospital-Tenet September 2014 - Present
McKing Consulting March 2013 - September 2014
Clark Atlanta University August 2011 - May 2013
Humana 2007 - March 2013
United Hospice 2003 - 2008
Columbus Hospice 2002 - 2008
Big Bend Area Health Education Center August 2002 - May 2003
Skills
Case Management, Social Services, Counseling, Non-profits, Teaching, Case Managment, Psychotherapy, Mental Health, Nonprofits, Psychology, Crisis Intervention, Program Development, Interventions, Therapists, Healthcare, Community Outreach, Adolescents, Group Therapy, Behavioral Health, Program Evaluation
Education
Clark Atlanta University 2006 — 2010
PhD
Florida A&M University 2002 — 2003
MSW
Savannah State University 1998 — 2002
BSW
Columbus High School 1994 — 1998
High School
Humana June 2012 - Present
Humana March 2008 - June 2012
Moraine Valley Community College August 2007 - March 2008
Experient January 2005 - March 2008
Hispanic Association of Colleges and Universities 2003 - 2004
HACU July 2002 - July 2003
San Antonio Convention Center November 1999 - March 2002
Skills
Meeting Planning, Event Planning, Event Management, Trade Shows, Location Intelligence, Strategic Planning, Budgets, Sponsorship, Marketing Communications, Registration, Marketing, Corporate Events, Public Speaking, Non-profits, Fundraising, Social Media, Nonprofits, Leadership, Contract Negotiation, Employee Benefits, Social Media Marketing
Education
ROI Institute 2010 — 2010
Northern Illinois University 2005 — 2007
MBA, Marketing
Clemson University 1995 — 1999
BS, Parks, Recreation and Tourism Management
Humana Inc January 2003 - Present
Humana July 1986 - December 2002
Skills
Project Management, Project Portfolio..., SDLC, Strategic Planning, PMP, Process Improvement, Business Process..., Compliance, Software Development, Business Analysis, Security, Program Management, Integration, Software Project..., Insurance, Leadership, Disaster Recovery, Enterprise Architecture, Business Process..., Information Technology, Vendor Management, Analysis, Change Management, Risk Management, IT Strategy, Requirements Gathering, PMO, IT Management, SharePoint, Requirements Analysis, Business Intelligence, Business Process, Cross-functional Team..., Software Documentation, Databases, MS Project, Systems Analysis, Business Requirements, Governance, ITIL, Resource Management, CRM, Data Warehousing, Visio, Consulting, IT Service Management, IT Operations, Call Centers, Agile Project Management, Project Delivery
Education
Indiana University of Pennsylvania 1984 — 1985
MBA, Management
Clarion University of Pennsylvania 1976 — 1980
BA, Information Systems and Finance
Brookville High
Cigna May 2014 - Present
AYA USA 2001 - Present
Humana December 2010 - May 2014
Rep My Vote, Inc March 2014 - March 2014
Dean Foods May 2010 - October 2010
Ameriprise Financial March 2007 - July 2009
Ryland Homes May 2004 - March 2007
US Army March 2000 - May 2004
NASA 1997 - 1998
Skills
Leadership, Management, Training, Risk Management, Analysis, Budgets, Business Development, Business Strategy, Mergers & Acquisitions, Finance, Human Resources, Accounting, Policy, Insurance, Employee Benefits, Coaching, Strategic Planning, Change Management, Business Process..., Process Improvement, Investments, Access, Team Building, Customer Service, Project Management, Strategy, Microsoft Excel, Operations Management, Team Leadership, Business Analysis
Education
The University of Texas at Dallas 2009 — 2010
MBA, Finance
College for Financial Planning 2008 — 2008
Certificate, Chartered Retirement Planning Counselor
Field Artillery Officer Basic Course 2001 — 2001
Certificate, Military Science
Prairie View A&M University 1996 — 2000
BA, accounting
Humana
Skills
Medicare, Process Improvement, Project Management, Operations Management, Process Management, Business Process..., Strategic Sourcing
Education
Clark Atlanta University 1998 — 2000
MBA, Marketing
MBA
Humana August 2012 - Present
Humana January 2012 - August 2012
HumanaVItality June 2011 - January 2012
Humana, Inc. March 2008 - May 2011
Humana March 2007 - March 2008
Humana February 2004 - April 2007
Skills
Process Improvement, Project Management, Product Development, Business Strategy, Leadership, Medicare, Health Insurance, Managed Care, Competitive Analysis, Insurance, Healthcare, Medicaid, Strategic Planning, HIPAA, Healthcare Industry, Healthcare Management, PMO, Program Management
Education
Robert Morris University 1989 — 1994
MBA, Business
Ohio University 1984 — 1985
MA, Speech & Language Pathology
Clarion University of Pennsylvania 1980 — 1984
BS, Speech Language Pathology & Audiology
Independant Consultant April 2013 - Present
APP Pharmaceutical January 2008 - December 2012
Molina Healthcare May 2007 - October 2008
Molina Healthcare October 2004 - May 2006
Harmony Health Plan 2002 - 2004
Harmony Health Plan of Indiana 2001 - 2002
Humana December 1989 - July 1995
SC Johnson Wax July 1984 - December 1987
Skills
Compliance, Process Improvement, Strategic Planning, Program Management, Government Compliance, Business Process..., Account Management, SAP, Strategy, Project Management, Management, Cross-functional Team..., Change Management, Leadership, Budgets, Business Analysis, Team Management, Business Strategy, Team Building, Security, Access, Negotiation, Human Resources, Sarbanes-Oxley Act, Analysis, Insurance, Software Documentation, Internal Controls, IT Strategy
Education
Clark Atlanta University 1979 — 1984
Bachelors, Business Adm/Finance
Whitney Young 1975 — 1979
Diploma, Accounting / Finance
National Benefit Consultants, Inc. January 2013 - Present
Humana March 2007 - January 2013
Humana May 2004 - March 2007
Humana January 1998 - May 2004
Humana December 1994 - January 1998
Network EPO (ASO subsidary of Care Network Inc. December 1990 - December 1994
PruCare of Illinois September 1979 - December 1990
NorthCare 1979 - 1981
Skills
Health Insurance, Insurance, Employee Benefits, Managed Care, Medicare, Brokers, Claim, Benefits Administration, Self-funded, Strategic Planning, New Business Development, Long-term Care, Healthcare, Leadership, Health Policy, Strategy, Account Management, Health Savings Accounts, HMO, Disability Insurance, Health Care Reform, Medicare Part D, Term Life Insurance
Education
College of the Holy Cross 1971 — 1976
Northwestern University - Kellogg School of Management
MBA, Marketing and Accounting
Humana September 2012 - Present
Kanawha Marketing Group , A Humana Company July 2009 - September 2012
The Hartford August 2008 - June 2009
Citifinancial Auto April 1996 - April 2008
Skills
Underwriting, Relationship Management, Account Management, Sales Management, Sales, Life Insurance, New Business Development, Loans, Financial Analysis, Fixed Annuities, Risk Management, Disability Insurance, Credit Analysis, Health Insurance, Term Life Insurance, Finance, Customer Retention, Insurance, Customer Service, Credit, Training, Management
Education
Clemson University 1982 — 1987
B.S., Financial Management
Humana June 2003 - Present
GE Financial Assurance 1991 - 1994
VSP (Vision Service Plan) February 1988 - 1994
Education
College of DuPage
Ann & Robert H. Lurie Children's Hospital of Chicago September 2009 - Present
Resurrection Health Care June 2006 - September 2009
Humana August 1999 - March 2006
Hewitt Associates March 1999 - June 1999
Humana July 1996 - February 1999
Education
National Louis University 2006 — 2008
Health Care Administration
Clark Atlanta University 1980 — 1982
Business
Humana January 2014 - Present
Molina Healthcare August 2013 - December 2013
HP Enterprise Services September 2011 - August 2013
EDS, an HP Company May 2004 - September 2011
Skills
User Acceptance Testing, SharePoint, DB2, Requirements Analysis, Requirements Gathering, Business Analysis, Business Process, Health Insurance, Production Support, Analysis, Team Leadership, Vendor Management, Process Improvement, Testing, EDI, Service Delivery, Data Migration, Software Project..., Business Requirements..., HP, Business Requirements, PMO, Integration, IT Strategy, Visio, Solution Architecture, Enterprise Architecture, Business Process...
Education
Cleveland State University
James J. Gucwa Broker June 2011 - Present
Humana July 2009 - May 2011
Humana July 2007 - June 2009
Humana July 2006 - June 2007
Horizon Blue Cross Blue Shield of New Jersey June 2005 - June 2006
The Astor Research Company September 1992 - May 2005
Rockwell Scientific January 1989 - September 1992
General Dynamics February 1988 - September 1988
General Dynamics May 1983 - February 1988
General Dynamics October 1980 - June 1983
Skills
Customer Service, Health Insurance, Healthcare.Gov..., Medical Billing, Insurance, Dental Insurance, Market Research, Engineering, Project Management, Hazardous Materials, New Business Development, Computer Science, Integrated Management..., Software Project..., Aerospace Manufacturing, Project Planning, Aerospace Engineering, Systems Engineering, Business Unit Start-up, Software Development, Proposal Writing, HTML, Web Development, Microsoft Word, Microsoft Excel, Public Speaking, Artemis, MS Project, Economics, Microsoft Applications, Microsoft Office, Historical Research, Antiques, Art, Collectibles, Stock Market
Education
University of San Diego 1987 — 1989
International Business
University of California, San Diego 1984 — 1986
Computer Science
Coe College 1973 — 1977
B.A., Economics, History, Business Administration
WellStar Health System March 2010 - Present
Zynx Health July 2007 - February 2010
Dairyland Healthcare Solutions November 2004 - July 2007
Humana February 2004 - November 2004
BAE Systems January 2001 - February 2004
Skills
Healthcare, EMR, Hospitals, Healthcare Information..., Analysis, Leadership, EHR, Epic Systems, Customer Service, Problem Solving, Integration, Informatics, Microsoft Office, Training, Meditech, Software Implementation, Healthcare Industry, Program Management, Physicians, Cerner, Visio, Management, HIPAA, Healthcare Consulting, Healthcare IT, Business Analysis, Team Building, Microsoft Excel, HL7, Software Documentation, Health Information..., Quality Assurance, Clinical Research, Healthcare Management, Practice Management, Troubleshooting, Managed Care, Revenue Cycle, PACS, Information Technology, PowerPoint, Microsoft Word, Process Improvement, Outlook, Requirements Analysis, Customer Relations, Budgeting, CPOE, Ambulatory, Budgets
Education
Clark Atlanta University 1998 — 2000
MBA, Finance
University of Louisville 1988 — 1992
B.H.S, Healthcare
University of Louisville 1987 — 1988
A.H.S., Respiratory Therapy
Indiana University Bloomington 1984 — 1987
Computer Science, Business
Truven Health Analytics October 2014 - Present
Magellan Health Services April 2013 - September 2014
Humana August 2011 - March 2013
FOJP Service Corporation March 2009 - September 2011
New York University September 2003 - May 2009
New York University February 2008 - September 2008
Skills
R, SAS, Excel, Matlab, Data Analysis, Statistics, Access, SPSS, Research, Bioinformatics, Microsoft Office, Data Mining, SQL, Market Research, Molecular Biology, Pharmaceuticals, Analysis, Data Management, HTML, Databases, Biotechnology, PowerPoint, Healthcare, Product Development, Programming, Word, Problem Solving, Perl, Quality Assurance, Risk Management, Life Sciences, Machine Learning, Clinical, Clinical Research, Microsoft Excel, Pharmaceutical Industry, Visio, Lifesciences, Biostatistics, Clinical Trials, Predictive Modeling, Python, Statistical Modeling, Informatics, Outcomes Research, Clinical Data Management, Epidemiology, Health Economics, Oncology, SAS Programming
Education
New York University 2002 — 2009
PhD, Bioniformatics
Clarkson University 1996 — 2000
B.S., Biology
Anthem, Inc. December 2013 - Present
House Energy & Commerce Committee February 2011 - Present
General Electric September 2009 - February 2011
National Economic Council, The White House June 2006 - January 2009
CMS/HHS 2004 - 2006
America's Health Insurance Plans October 1993 - February 2004
Humana March 1986 - October 1993
Colorado Legislative Council October 1982 - March 1986
Education
Colorado State University 1978 — 1982
BA, History
Humana ConsultantAccenture2006 - 2006
Skills
SDLC, Business Intelligence, IT Strategy, Vendor Management, Resource Management, Team Building, Leadership, Requirements Analysis, PMP, Business Analysis, MS Project, Software Project..., Service Orientation, Enterprise Services
Education
Coimbatore Institute of Technology 1984 — 1988
B.E, Mechanical
Senior Whole Health November 2014 - Present
Humana November 2013 - October 2014
UnitedHealth Group December 2007 - November 2013
Horizon Blue Cross Blue Shield of New Jersey March 2007 - December 2008
Beth Israel Deaconess Medical Center July 1999 - June 2000
Albany Medical Center July 1996 - June 1999
Skills
Six Sigma, MBA, Board Certified-..., Managed Care, Medicine, Disease Management, Medicaid, Medicare, Healthcare Consulting, Health Policy, Healthcare Industry, Physicians, Healthcare Management, Healthcare Information..., Utilization Management, Healthcare, EMR, HIPAA, Cross-functional Team..., Provider Relations, EHR, Informatics, Revenue Cycle
Education
Cornell University - S.C. Johnson Graduate School of Management 2002 — 2004
MBA, General Management
St. George's University School of Medicine 1992 — 1996
Medicine
Colgate University 1984 — 1988
Bachelors in Science, Economics
Humana December 2013 - Present
Traveler's Insurance Company February 1989 - April 2005
Grant Assembly of God Church April 1995 - June 2000
Skills
Insurance, Employee Benefits, Medical Terminology, Health Insurance, Medicare, Benefits Administration, Long-term Care, Analysis, CPT, Health Savings Accounts, Claims Management, Disability Insurance, COBRA, Life Insurance, HIPAA, Claim, Managed Care, Commercial Insurance, Open Enrollment, HMO, Health Care Reform, Claims Resolution
Education
College of the Ozarks 1972 — 1976
BS, Mass Communications
Humana April 2010 - Present
C-Squared Ltd. 2008 - June 2012
Rockwell Automation 2005 - 2008
Applied Image Optics 2003 - 2004
Gresham & Beach, Architects, Inc. 2001 - 2003
Panasonic 1999 - 2000
Atlas Copco Wagner 1996 - 1999
Skills
Technical Writing, Software Documentation, FrameMaker, Manuals, SnagIt, Visio, Publishing, SharePoint, Process Improvement, Project Management, Business Analysis, Agile Methodologies, Program Management, Team Leadership, Strategic Planning, Change Management, Customer Service
Education
Clark College 1994 — 1995
AS, Scientific-Technical Communication
Lewis-Clark State College 1978 — 1985
Marketing
Bracey's Nursing Solutions January 2015 - Present
Premise Health January 2015 - Present
Family Practice June 2014 - December 2014
MinuteClinic May 2013 - June 2014
WhiteGlove Health March 2013 - May 2013
Daniel Juarez, MD, PA April 2012 - March 2013
Lone Star FastCare October 2011 - January 2013
UTHSCSA May 2011 - February 2012
Baptist Health System June 2007 - 2010
Humana 2004 - 2007
Skills
Board Certified Family..., Registered Nurse, CPT, ICD-9, PPS, BCLS, Healthcare, Nursing, Home Care, Clinical Research, Pediatrics, BLS, Medicare, Disease Management, Inpatient, Surgery, Medicine, Hospitals, Orthopedic, Treatment, Internal Medicine, EMR, Patient Safety
Education
The University of Texas Health Science Center at San Antonio 2008 — 2011
Master of Science, Nursing - Family Nurse Practitioner
College of Marin 1990 — 1993
Associate of Science, Registered Nursing
Humana August 2014 - Present
Commonwealth Bank & Trust May 2014 - August 2014
Magnolia Bank August 2012 - May 2014
CrossCountry Mortgage, Inc. December 2011 - August 2012
Advanced Solutions June 2010 - June 2011
Gateway Grizzlies July 2008 - September 2009
Skills
Sales, Account Management, Customer Service, Sales Management, Leadership
Education
Cleveland State University 2007 — 2008
MBA
Spalding University 2003 — 2007
Bachelor's, Business Administration
St. Xavier High School 1999 — 2003
Diploma
Humana April 2014 - Present
AbbVie March 2013 - March 2014
Ipsos May 2012 - March 2013
Ipsos August 2010 - May 2012
Alcott Group May 2006 - August 2010
American Dental Association April 2002 - April 2006
McDougal Littel 1999 - 2001
Skills
Survey Research, Segmentation, Quantitative Research, Questionnaire Design, Market Research, Marketing Research, Consumer Behaviour, Customer Insight, Survey Design, Qualitative Research, SPSS, Online Research, Data Analysis, Analytics, Quantitative Analytics, Research Design, Brand Equity, Proposal Writing, Data Mining, Marketing Strategy
Education
Cleveland State University 1994 — 1996
MA, Experimental Psychology
Cornell College 1990 — 1994
BA, Psychology, Religion
Texas Christian University
Dearborn National June 2010 - February 2012
Humana June 2008 - December 2009
Emmi Solutions November 2006 - January 2008
Guardian Group 2003 - 2006
Assurant Employee Benefits 2001 - 2003
UnitedHealthcare 1996 - 1999
Emerald Health Network 1992 - 1996
Skills
Employee Benefits, Management, Disability Insurance, Insurance, Sales Management, Account Management, Brokers, Benefits Administration, Healthcare, Life Insurance, Wellness, Benefits Negotiation, Employee Wellness..., Project Management, Customer Relations, Client Relations, Health Insurance, CRM
Education
Cleveland State University
Parma Senior High School
Humana June 2014 - Present
Cleveland Catholic Charities January 2013 - May 2014
Human Arc May 2011 - December 2012
Human Arc June 2010 - May 2011
Skills
Case Management, Medicaid, Mental Health, Family Therapy, Disability Insurance, Interviews, Human Resources, Disabilities, Health Policy, Appeals, Medicine, Revenue Cycle, HIPAA, Case Management Services, Service Coordination, Non-profit..., Public Health, Human Service Management
Education
Cleveland State University 2009 — 2012
Master's, Public Health
Kent State University 2004 — 2008
Bachelor's of Science, Health Care Administration
Aon Hewitt September 2013 - Present
AT&T Mobility October 2011 - August 2013
Humana June 2009 - July 2011
AT&T Mobility February 2008 - August 2009
CIGNA Healthcare February 2002 - May 2007
Skills
Medical Terminology, ICD-9, HCPCS, CPT..., Risk Assessment and..., Benefits Administration, Healthcare Planning and..., Utilization Management, Medical Records..., Outstanding Customer..., Microsoft Office, Excel, Adobe Creative Suite, PowerPoint skills, SharePoint, Credentialing, VoIP, Access, Outlook Express, Lotus Notes, Lotus Smartsuite, Lotus Approach, Strategic Planning, Problem Solving, Analysis, Team Building, Project Implementation, Project Coordination, Project Planning, Process Improvement, Quality Auditing, Quality Assurance, Healthcare, Sales, Customer Satisfaction, Outlook, Microsoft Word, Medicare, Managed Care, Team Leadership, Health Insurance, Retail, Technical Support, Employee Benefits, Telephone Skills, Customer Retention, Business Process, Customer Service, Leadership, Training, Management, Project Management
Education
Clark Atlanta University 1996 — 2000
BS, ALLIED HEALTH COMMUNITY HEALTH EDUCATION
United Healthcare Medicare Solutions September 2013 - Present
Humana July 2012 - Present
Bankers Life and Casualty Company August 2011 - April 2012
kmg Human Resource Services February 2010 - August 2011
Workforce Connection August 2008 - September 2009
Elster AMCO Water Inc. September 2000 - July 2008
Skills
Florida 2-15 License..., Project Management, Talent Management, Conflict Resolution, Employee Relations, Career Counseling, Direct Sales, Entrepreneurship, Marketing Strategy, Written & Oral..., Customer Service, Trusted Advisor, Change Management, Business Development, Leadership, Contract Negotiation, Office Management, Recruiting, Executive Coaching, Succession Planning, Organizational..., Training, Time Management, Performance Management, Cross-functional Team..., Process Improvement
Education
Ladycliff Colletge
Bachelor of Arts (BA), Psychology/Social Science
Cleveland State University
Labor and Industrial Relations
Humana April 2014 - Present
Evolent Health August 2013 - April 2014
Alere Health 2010 - August 2013
WellCare Health Plans, Inc. 2005 - 2010
Mercer 2001 - 2005
Premier Health Partners 1998 - 2001
Amerigroup Corporation 1996 - 1998
University Hospitals Health System 1993 - 1996
Skills
Health Plans, Healthcare, Medicaid, Disease Management, Medicare, Healthcare Management, Health, Health Policy, Healthcare Industry, HIPAA, Hospitals, Health Insurance, Provider Relations, Physicians, Managed Care, Healthcare Consulting, Healthcare Information..., Utilization Management, Revenue Cycle, Clinical Research, EHR, Quality Improvement, Informatics, Credentialing, Home Care, Medical Billing, Nursing, Physician Relations, Practice Management, EMR
Education
Cleveland State University 1992 — 1994
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Franklin University 1985 — 1987
Bachelor's Degree, Management Science
The Ohio State University 1979 — 1983
Bachelor's degree, Human Biology/History
Humana August 2005 - Present
Skills
Public Speaking, Teaching, Team Building, Microsoft Office, Medicare, Life Insurance, Long Term Care Insurance, Fixed Annuities, Final Expense Planning, Insurance, Health Insurance, Term Life Insurance, Medicare Part D
Education
Coastal Carolina University 2000 — 2005
Bachelor's degree, Sports management
Humana June 2015 - Present
Humana Government Business 2012 - Present
Kindred Healthcare 2011 - 2012
ANN INC. 2008 - 2011
ANN INC. 2006 - 2008
Humana 2004 - 2006
UPS Supply Chain Solutions 2003 - 2004
GE May 2000 - August 2000
GE May 1999 - August 1999
Skills
Project Management, Program Management, MS Project, Change Management, Process Improvement, PMP, Visio, Strategic Planning, Business Analysis, Vendor Management, Leadership, Budgets, Cross-functional Team..., CRM, Management, ITIL, Project Planning, SDLC, Business Process..., Software Documentation, SharePoint, Business Intelligence, Microsoft Project
Education
Colorado State University 2013 — 2013
MEd course, Organizational Learning and Development
University of Louisville 2005 — 2005
Master of Engineering in Engineering Management course, Master of Engineering- Engineering Management (MEng EM)
Purdue University 1997 — 2002
Bachelor of Science (B.S.), Industrial Engineering
Sacred Heart Academy 1993 — 1997
Intel/ McAfee February 2011 - Present
Concentra October 2000 - January 2011
Southland Corp - 7-11 August 1999 - October 2000
KPMG April 1999 - August 1999
Humana April 1997 - June 1998
Skills
ADP Payroll, Microsoft Excel, Financial Reporting, Accounts Payable, Accounting, Kronos, General Ledger, Benefits Administration, Process Improvement, Customer Service, Applicant Tracking..., Interviews, Recruiting, Outlook, Deferred Compensation, Talent Acquisition, Hiring
Education
Collin County Community College 2006 — 2007
Certificate, Human Resource Management
Collin County Community College 2006 — 2007
Certificate, Quality Control Management
Collin County Community College 2005 — 2007
Associates, Business Management
Humana June 2013 - Present
Humana December 2009 - June 2013
Humana June 2004 - December 2009
Humana July 2000 - June 2004
Skills
HEDIS, Data Analysis, Clinical Research, Health Insurance, Managed Care, Medicare, Disease Management, Medicare Part D, Claim, Analytics, Analysis, Strategy, Program Management, Business Analysis
Education
Colorado State University
Master of Science (MS), Statistics
Tianjin University
Master of Engineering (MEng), Computer Science and Enginering
Humana July 2007 - Present
CMP Media December 1998 - December 2001
Computerworld January 1996 - October 1998
Skills
Insurance, Health Insurance, Process Improvement, Business Analysis, SharePoint, SQL, Medicare, Microsoft SQL Server, Oracle, Netezza, DB2, PL/SQL, Toad, Visual Studio, SSRS, SSIS, CAS, Aginity, Photography, Photoshop, Lightroom, Nik Software, Microsoft Excel, MS Access, Access, SDLC
Education
Clark University 1991 — 1993
client/server application development
UnitedHealth Group June 2015 - Present
Connect Hearing US March 2014 - June 2015
Aetna - Aetna Better Health August 2013 - March 2014
Coventry Health Care (Aetna) February 2009 - July 2013
Delta Dental Plans Association September 2005 - October 2008
Humana January 2005 - September 2005
Blue Cross and Blue Shield Association April 2003 - January 2005
Blue Cross and Blue Shield Association July 2002 - April 2003
Blue Cross and Blue Shield Association August 2001 - July 2002
Skills
Insurance, Employee Benefits, Health Insurance, Account Management, Process Improvement, CRM, Analysis, Managed Care, Claim, Sales, Customer Retention, Access, Business Process..., Underwriting, Life Insurance, Property & Casualty..., Brokers, Commercial Insurance, Disability Insurance, Health Savings Accounts, General Insurance, Vendor Management, Customer Service, Call Centers, Business Analysis, Network Contracting, Hearing Aids, Dental Insurance, Workers Compensation, Contract Negotiation, Medicaid Managed Care, Medicaid, Medicare
Education
College of DuPage 1996 — 1998
Business, Management, Marketing, and Related Support Services
Naperville North High School 1993 — 1996
College Prep
Mount Assisi Academy 1992 — 1993
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Siteworx, LLC August 2015 - Present
Isobar July 2015 - July 2015
Chicago Tribune November 2014 - June 2015
Humana October 2014 - November 2014
The Pampered Chef March 2014 - September 2014
Communications Supply Corporation February 2011 - March 2014
Career Education Corporation October 2009 - February 2011
CORE Print Solutions January 2009 - October 2009
Adecco –Sharp Electronics Project June 2007 - January 2009
BDS Marketing – Sharp Electronics March 2006 - April 2007
Skills
Software Quality..., Software Development..., Regression Testing, Ad-hoc, User Acceptance Testing, Mobile Testing, Test Case Generation, Test Automation, Smoke Testing, CRM, Lead Generation, Mentoring, Sales Process, Business Development, Training, Cross-functional Team..., Cold Calling, Recruiting, Direct Sales, Account Management, Salesforce.com, Sales Presentations, Solution Selling, Team Leadership, Customer Service, Team Management, Presentation Coaching, Direct Marketing, Time Management, Leadership, SDLC, Integration, Management, Agile Methodologies, Quality Assurance, Testing, New Business Development, Test Planning, Test Cases, JIRA, Manual Testing, HP Quality Center, Scrum
Education
North Central College 2008 — 2009
Bachelor's degree, Business, Management, Marketing, and Related Support Services
College of DuPage 2007 — 2008
Associate's degree, General Studies
Bolingbrook High School 2000 — 2004
Humana October 2011 - April 2013
Humana February 2010 - October 2011
Lincoln Financial Group August 2008 - December 2009
The Standard June 2006 - June 2008
MetLife June 2003 - June 2006
Education
College of Charleston 1998 — 2002
Bachelor of Arts, Communications
Humana December 2009 - Present
Seton Healthcare Family November 2012 - January 2015
Winnie Palmer hospital for women and children January 2006 - September 2006
Kindred Healthcare December 2003 - September 2005
presbyterian hospital plano June 2001 - November 2003
Skills
Clinical Research, Nursing, NICU, Utilization Management, Healthcare, Acute Care, BLS, Inpatient, Medical-Surgical, Medical/Surgical, Patient Safety
Education
Texas Woman's University 1997 — 2001
Bachelor's of Science, Nursing
Collin County Community College 1995 — 1997
Healthsight, Inc. August 2013 - Present
Kindred Healthcare November 2007 - July 2011
Kindred Healthcare November 2007 - July 2011
Humana, Inc May 2006 - November 2007
Humana 2006 - 2007
CentriconHr April 2004 - February 2006
Marsh, Inc. June 2001 - April 2004
Skills
Strategic Planning, Provider Relations, Program Management, Medicare, Managed Care, Employee Benefits, Healthcare, Healthcare Industry, Medicaid, Health Insurance, Hospitals, Nursing, HMO, HIPAA, PPO, Physicians, Insurance, Long-term Care, Healthcare Information..., Healthcare Consulting, Disease Management, Strategy, Medicaid Managed Care, Utilization Management, Mergers & Acquisitions, Network Development, Health Policy
Education
Ursuline College 1967 — 1970
BA Degree, Sociology, History
Cleveland State University
MBA
Humana February 2015 - Present
Heart to Heart Hospice August 2011 - Present
Skills
Patient Advocacy, Home Care, Acute Care, Customer Service, Microsoft Excel, Microsoft Word, Outlook, Healthcare, Nursing, Medical Records, Hospitals, Nursing Education, Wellness, Cpr Certified, Medical/Surgical, Wound Care, Critical Care, BLS
Education
University of North Texas 1999 — 2003
Bachelor, Business
Collin County Community College
Associate of Science (A.S.), RN
Humana May 2015 - Present
Humana Inc October 2006 - April 2015
Skills
PMP, Visio, CRM, SDLC, Agile & Waterfall..., Requirements Gathering, Software Project..., Business Analysis, IT Operations, Requirements Analysis, Process Improvement, Vendor Management
Education
College of Engineering, Trivandrum 1985 — 1989
B Tech
Masters in Computer Science, Speed School of Engg. Louisville
Humana August 2015 - Present
Bad Wolf Studio February 2015 - September 2015
G4S November 2013 - August 2015
Logan's Roadhouse April 2012 - November 2013
Premier Cleaning Specialists March 2013 - April 2013
UPS March 2013 - March 2013
Valvoline March 2012 - March 2013
Kroger November 2011 - January 2012
Pellissippi State Community College August 2008 - December 2009
Jets Pizza July 2008 - January 2009
Skills
Data Entry, Microsoft Office, At Multitasking, Threat Assessment, Security Audits, Customer Service, PowerPoint, Microsoft Word, Research, Teamwork, Microsoft Excel, Management, Public Speaking, Project Management, Leadership, Strategic Planning, Social Media, Sales
Education
The Southern Baptist Theological Seminary 2010 — 2015
Bachelor's degree, Humanities/Humanistic Studies, 3.5
Pellissippi State Community College 2006 — 2009
Associate of Science (AS), General Studies, 4.0
College of Southern Nevada 2004 — 2006
American Sign Language (ASL), 4.0
West Denver Preparatory Charter School July 2012 - Present
Ready To Roll Transportation April 2008 - October 2009
King Tele-Service July 2007 - April 2008
Humana July 2006 - July 2007
Skills
Microsoft Certified..., Detailed Organization, Oral & Written..., General Office Skills, Customer Service, Office Management, Data Entry
Education
College of New Rochelle 2002 — 2003
Liberal Arts and Sciences/Liberal Studies, 3.85
College of Mount Saint Vincent 1996 — 1997
Criminology, 3.0
Humana June 2012 - Present
Humana August 2007 - July 2012
Humana September 2004 - June 2007
Education
College of the Sequoias 1980 — 1984