Humana Company
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S CEO: Bruce D. Broussard (Jan 1, 2013–) Subsidiaries: Health Value Management, Inc.,
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Humana Employees
Lazarus Alliance, Inc. January 2000 - Present
LifeLock July 2013 - July 2013
CrossView Inc. June 2010 - June 2013
Fifth Third Processing Solutions October 2009 - February 2010
Colonial Bank June 2007 - September 2009
Bank of America January 2007 - May 2007
First Data Corporation October 2006 - January 2007
Insight Communications June 2006 - October 2006
Humana November 2005 - June 2006
Insight Communications August 2005 - November 2005
Skills
Security, CISSP, Disaster Recovery, Business Continuity, Computer Security, Information Security..., Network Security, Project Planning, Risk Management, Strategic Planning, Program Management, Team Building, PCI DSS, Cloud Computing, SDLC, Integration, Business Intelligence, Penetration Testing, Policy, Computer Forensics, Risk Assessment, IT Management, IT Strategy, Enterprise Architecture, Vendor Management, Change Management, Business Analysis, IT Audit, HIPAA, Telecommunications, Operations Management, Compliance, Process Improvement, Virtualization, Data Center, Identity Management, Firewalls, VPN, Active Directory, ALE, IT Governance, Mergers, Cyberlaw, SOX, Risk Mitigation, Compliance Management, Application Development, Solution Design, E-Discovery, information security
Education
Concord Law School - Kaplan University 2008 — 2011
Executive Juris Doctor, Cyberspace Law
Western Governors University 2005 — 2007
MBA, Information Security, Information Management
Western Governors University 2003 — 2005
BS Computer Science, Information Security
West Hardin High School
Envano February 2010 - Present
Catalyst Performance Group January 2008 - August 2009
Humana April 2007 - January 2008
Banta Corporation October 2006 - March 2007
Banta Corporation November 1999 - May 2006
Wisconsin Tissue (now SCA) September 1996 - October 1999
Premier Meetings and Incentives October 1994 - September 1996
Adelman Travel June 1994 - October 1994
Aquatic Exercise Association July 1991 - June 1994
Camp Tekawitha June 1988 - August 1988
Skills
Marketing, Project Management, Supplier Negotiation, Purchasing, Email Marketing, Social Media Marketing, Account Management, Event Planning, Social Media, Marketing Strategy, Customer Service, Integrated Marketing, Management, Leadership, Digital Strategy, Training, Strategy, Budgets
Education
Concordia University-Wisconsin
Bachelor of Science, Management and Communication
Hartford High
Hartford High
Humana July 2008 - Present
Skills
Mergers & Acquisitions, Strategic Planning, Venture Capital, Management Consulting, Business Strategy, Corporate Development, Joint Ventures, Health Insurance, Health Plans, Financial Modeling, Due Diligence, Valuation, Strategy Development, Financial Analysis, Competitive Analysis, Business Modeling, Healthcare, Corporate Finance, Analytics, Strategy, Mergers, Management, Financial Services, Business Process..., Analysis, Consulting, Strategic Partnerships
Education
Columbia University - Columbia Business School 2006 — 2008
MBA with honors
New York University
B.S.
University of Kentucky
Employed January 2014 - Present
Aetna October 2010 - December 2013
CIGNA Healthcare February 2010 - October 2010
In-Compass Health @ St. Joseph's Hospital April 2006 - August 2008
Gentiva Health Services April 2004 - April 2006
First Health December 2002 - March 2004
Women's Care Florida January 2001 - December 2002
Oxford Health Plans July 2000 - January 2001
Humana March 1995 - July 2000
Skills
PPO, Provider Relations, HMO, Medicare, Medicaid, Health Insurance, HIPAA, Claims Resolution, Managed Care, Medicare Part D, Claim, Insurance, Network Development, Healthcare, Healthcare Management, Data Entry, Employee Benefits, HCPCS, Call Center, Access, Medical Terminology, ICD-9, Credentialing, CPT, Physicians, Utilization Management, Invoicing, Healthcare Consulting, Hospitals, Healthcare Industry, Health Policy, Revenue Cycle, Disease Management, HEDIS, Medicare/Medicaid..., Medical Compliance, Call Centers
Education
Concorde Career Institute-Tampa 2002 — 2002
Certification, Medical Insurance Coding Specialist/Coder
Humana March 2013 - Present
CarePlus Health Plans, Inc. (Humana) December 2010 - February 2013
MVP Healthcare September 2007 - December 2010
Capital District Physicians’ Health Plan September 2001 - April 2006
Skills
Managed Care, Provider Relations, Physician Relations, HMO, STARS, HEDIS, ICD-9, HIPAA, Risk Management, Medicare Advantage, Quality Improvement, Contract Negotiation, Medical Billing, Medicare, Health Insurance, IPA Relations, MSO Relations, PPO, Network Development, Healthcare Industry, Healthcare Management, Credentialing, Claims Resolution, Medicare Part D, Medicare Risk Adjustment, Medicaid, Medical Terminology, CPT, Medicaid Managed Care, Interviews, Contract Management, Training & Development
Education
Community College of Aurora 2014 — 2016
Psychology ; Communications
Colorado Managed Care Collaborative 2014 — 2015
Affiliated member of CMCC
Humana March 2015 - Present
United States Equestrian Federation June 2014 - February 2015
North Dakota Air National Guard May 2008 - May 2014
Best Buy 2007 - 2008
Fargo Public Schools 2006 - 2006
Skills
DoD, Security Clearance, Information Assurance, Security+, Computer Security, Project Management, Defense, Security, Infrastructure, VMware, SCCM, Military, Systems Engineering, Program Management, Military Operations, Command, Military Experience, National Security, Government Contracting, Integration, Troubleshooting, Aerospace, Government, Network Security, Cisco Networking, Routers, Switches, System Administration, Wiring, File Servers, Active Directory, Microsoft Office, Hardware, Technical Support, Customer Service
Education
North Dakota State University 2009 — 2013
BS, Management Information Systems, General
Community College of the Air Force 2011 — 2013
Degree of Applied Science, Electronic Systems Technology
UnitedHealth Group October 2012 - November 2014
Humana August 2008 - October 2009
UnitedHealth Group May 2006 - July 2008
American Health Network May 2005 - February 2006
Anthem June 2003 - September 2004
Blue Cross Blue Shield of Illinois, New Mexico, Oklahoma & Texas April 2001 - May 2002
Skills
Provider Relations, Medicare, Pricing Configuration, Project Management, Business Analysis, Business Requirements, Contract Configuration, Configurations, Analysis, Facets CSP, Medical Contract..., Medical Agreements, Business Process..., Team Track, Technical Documentation, Health Insurance, SQL, Fee Schedules, Technical Writing, Provider Networks, Home Health Contracting, Managed Care, Medicaid, Claims Handling, Claims Resolution, Customer Service, Insurance, CPT, ICD-9, ICD-10, ICD-9-CM, Commission, Claims Auditing, Six Sigma, Research, AWP, RBRVS, HIPAA, Process Improvement, Testing
Education
Colorado Technical University 2011 — 2013
Bachelor of Science (B.S.), Accounting
Colorado Technical University 2009 — 2011
Associate of Science (A.S.), Accounting
Metropolitan State University of Denver 2003 — 2007
Bachelor of Arts (B.A.), Journalism
Ashley Furniture Industries April 2014 - Present
Borden Dairy Company April 2010 - June 2013
W.S. Badcock Corporation June 1997 - June 2009
Humana September 1994 - June 1997
Skills
Active Directory, Windows 7, Help Desk Support, Windows XP, Windows Server, Software Documentation, Troubleshooting, Microsoft Office, SQL, Customer Service, Printers, Security, Computer Hardware, System Administration, Microsoft Exchange, Disaster Recovery, Hardware Diagnostics, IT Hardware Support, XP, Software Installation, VMware, Hardware, Technical Support, Access, Mac OS, Epson Receipt Printers, Verifone, Windows 8.1, Barcode Scanners, Xerox Printers, Windows 10
Education
Community College of the US Air Force
Military and Strategic Leadership
Chem Tel November 2013 - May 2014
Humana August 2013 - September 2013
Sweet Water Nursing home June 2013 - July 2013
Outcomes Health Information Solutions March 2013 - July 2013
MK Phlebotomy March 2012 - November 2012
Kforce August 2011 - October 2011
Primary Care Physicians Alliance February 2011 - July 2011
LoCicero Medical Group September 2010 - February 2011
The Tampa Tribune July 2008 - September 2010
Caban Skin Institute April 2009 - June 2009
Skills
Phlebotomy, Medical Assisting, Triage, Laboratory, Healthcare, Epic Systems, EMR, Venipuncture, EKG, Vital Signs, Medicine, Healthcare Management, Medical Records, Hospitals, Medical Terminology, CPR Certified, Health Education, HIPAA, Patient Safety, EHR
Education
Concorde Career Institute-Tampa 2008 — 2009
Medical Assistant Diploma, Medical/Clinical Assistant
Humana August 2012 - Present
Allstate Benefits February 2009 - August 2012
Lincoln Financial 2005 - January 2009
Aetna 2004 - 2005
Skills
Group Benefits, Disability Insurance, Dental, Employee Benefits, Long Term Care, Voluntary Benefits, Accident Insurance, Critical Illness..., Cancer Insurance, Implementation..., Brokers, Critical Illness, Dentistry, Life Insurance, Long-term Care, 401k, Health Insurance, Sales
Education
Concordia College 1984 — 1988
BA, Business Administration
Heritage High School 1980 — 1984
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2014 - Present
Scott & White Health Plan February 2013 - February 2014
Health Management Systems June 2010 - January 2013
OptumRx (Prescription Solutions) April 2007 - December 2009
Humana April 2006 - March 2007
Shopko November 2003 - March 2007
Skills
Program Management, Leadership, Healthcare, PMO, Process Improvement, Visio, HIPAA, Pharmacy Benefit..., Project Management, Vendor Management, Business Analysis, Healthcare Information..., PMP, Team Building, Cross-functional Team..., Health Insurance, Medicare Advantage, Health Insurance..., PBM, Managed Care, Client Services, Insurance, Team Leadership, SharePoint, Client Facing Skills, Member of Toastmasters, MS Project, Data Analysis
Education
Concordia University Texas 2014 — 2018
Bachelor's Degree, Health/Health Care Administration/Management
Brownsville Revival School of Ministry 2000 — 2002
kaukauna high
Guidebook Publishing January 2014 - Present
Humana October 2011 - February 2013
Cigna-HealthSpring July 2008 - October 2011
Aetna August 2007 - August 2008
Combined Insurance July 2006 - August 2007
Zurich North America May 1999 - December 2003
Skills
Medicare Supplements, Insurance, Managed Care, Sales Management, New Business Development, Event Planning, Customer Service, Health, Medicare, Entrepreneurship, Business Development, Sales, Team Building, Leadership, Strategy, Sales Operations, Marketing Strategy, Marketing, Management, Strategic Planning, Contract Negotiation, Professional Services, Account Management, CRM, Sales Process, Medicare Advantage, Military, HEALTHCARE, Process Improvement, Lead Generation, Cold Calling
Education
Columbia College Chicago 1983 — 1987
Bachelor's degree, Audio Engineering/ Broadcasting/ Communications
Norton Healthcare May 2014 - August 2014
Mother Earth Recycling March 2013 - April 2014
Forever Young Chiropractic January 2013 - February 2013
Humana September 2011 - January 2013
Future Stars Karaoke April 2009 - September 2011
Rent A Center June 2003 - August 2004
Skills
Medical Coding, Typing, DJ, Microsoft Excel, Microsoft Word, GCP, CCP, Eclipse, EZ Notes, Cleaning, Singing, ICD-9, ICD-10, Management, Ministers, Alphanumeric Keying, Telemarketing, Collections, Collecting Copays, Appointment Scheduling, Sales, Medical Office, Security, HIPAA, Customer Service, Trucking, Training, Team Building, Microsoft Office, Employee Relations, Time Management
Education
Colorado Technical University-Online 2009 — 2011
Associate of Science (A.S.), Medical Billing and Coding
Mid America College of Funeral Service 2006 — 2008
Associate of Arts and Sciences (AAS), Funeral Service and Mortuary Science
Humana January 2015 - Present
BMG-River City Pediatrics May 2013 - 2014
Christ Community Health Services July 2011 - May 2013
Southern Eye Associates August 2002 - July 2011
Skills
Office Management, Administrative..., Customer Service, Outlook, Event Planning, Microsoft Office, Microsoft Word, Microsoft Excel, Data Entry, Office Administration, PowerPoint, Public Speaking, Management, Recruiting, Healthcare
Education
Park University 2007 — 2010
Bachelor's degree, Business Administration, Management and Operations
Concorde Career College-Memphis 1998 — 1998
Medical Assisting, Medical/Clinical Assistant
Humana November 2013 - Present
United States Air Force January 2011 - Present
Skills
Information Security, Automotive Repair, Vulnerability Assessment, Information Assurance, Process Improvement
Education
Community College of the Air Force 2011 — 2015
Associate's degree, Information Systems
University of Louisville 2010 — 2015
Computer and Information Systems Security/Information Assurance
Humana March 2014 - Present
CIGNA Group Insurance August 2010 - March 2014
Aetna January 2008 - August 2010
Perkins & Associates, LLC April 2002 - August 2007
The Vancouver Clinic October 1997 - July 2001
Gulf Coast Note Service January 1992 - July 1997
Skills
Provider Relations, Claim, HMO, Health Insurance, Insurance, Medicare, Managed Care, Claims Management, Claims Resolution, Medicaid, Health Policy, Team Leadership, Network Development, Network Expansion, Contract Negotiation, Contract Management, Strategic Negotiations, Medical Cost Containment, Revenue Cycle, Team Management, Drafting Policies, Procedure Development, A/R collections, Team Building, Utilization Management, Medical Billing, Healthcare, HIPAA, Healthcare Management, Process Improvement, Healthcare Industry
Education
Concordia University-Portland
Bachelor of Science (BS), Health/Health Care Administration/Management
Humana August 2012 - Present
Humana August 2011 - August 2012
Belk February 2006 - July 2011
Skills
Customer Service, Account Reconciliation, Access, Data Entry, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, Time Management, PowerPoint, Lotus Notes, Customer Satisfaction, Telephone Skills, Inventory Management, Invoicing
Education
Western Governors University 2010 — 2013
Bachelor of Applied Science (BASc), Information Technology
Colorado Technical University-Online 2008 — 2009
Associate of Science (AS), Information Technology
Cambridge Place Investment Management January 2013 - Present
Humana 2013 - Present
MWR Life 2015 - 2015
Cambridge Associates 2012 - 2014
PNC March 2005 - October 2011
MIdwest Micro February 2000 - June 2005
United States Air Force January 1981 - April 2001
Skills
Soft skills expert. ..., Software, Hardware, Networking, Network Marketing, Police Officers, Veterans, Security, Nursing Education, Relationship..., Relation Management, Relationship-building..., Credit, Loans, Investments, Leadership, Customer Service, Relationship Development, Relationship Building, Insurance, Sales
Education
Wright State University 2012 — 2014
Master of Business Administration (M.B.A.), Finance, General
Saint Leo University 1990 — 1993
Bachelor's degree, Human Resources Management/Personnel Administration, General, Cum DE LAW
Community College of the US Air Force 1992 — 1992
Associate of Arts and Sciences (AAS), Criminal Justice/Police Science
Saint Leo University 1989 — 1992
Bachelor's degree, Human Resources Management/Personnel Administration, General, 3.5 GPA
United Health Group August 2013 - Present
UnitedHealth Group July 2012 - August 2013
Humana January 2012 - June 2012
Passport January 2007 - October 2011
Skills
Data Analysis, Healthcare, Access, Microsoft Excel, SQL, Data Warehousing, Business Intelligence, Microsoft SQL Server, Visio, Business Analysis, Microsoft Office, SSRS, SSIS, Programming, HIPAA, Process Improvement, Software Documentation, Training, Medicaid, Medicare, MS Project, Analysis, Healthcare Information..., Project Management
Education
Colorado Technical University 2008 — 2011
Bachelor of Science (BS), Computer Software Engineering
RETS Institute of Technology 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Computer Programming
University of Louisville 1999 — 2002
Computer and Information Systems Security/Information Assurance
Humana September 2011 - Present
Skills
Health Insurance
Education
Colorado Technical University
Bachelor Science, Project Management
11Th Aviation Command G1 August 2010 - September 2013
Humana June 2006 - August 2010
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Military Training, Military Operations, Team Leadership, Administration, Supervisory Skills, Military, Policy, Employee Training
Education
ITT Technical Institute-Indianapolis 2011 — 2015
Columbia Southern University 2006 — 2009
Associate of Science (A.S.), Criminal Justice
Humana October 2007 - Present
Humana Inc. February 1997 - September 2007
Skills
Extensive knowledge of..., Management, Strategic Planning, Business Process, Network Development, Strategy, Medicaid, Managed Care, PPO, Healthcare Management, Medicare, Credentialing, Health Policy, Provider Relations, HMO, Physicians, Healthcare Industry
Education
Columbus State University
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
WEA Trust July 2014 - Present
Cenpatico May 2013 - July 2014
Humana May 2012 - May 2013
Humana Insurance February 2009 - June 2011
Skills
Financial Analysis, Microsoft Excel, Financial Modeling, Business Analysis, Insurance, Data Analysis, Risk Management, Analysis, Microsoft Office, Investments, Valuation, Access, Analytics, Business Process..., Business Strategy, Change Management, Claim, Employee Benefits, HIPAA, Health Insurance, Health Policy, Healthcare, Healthcare Industry, Leadership, Managed Care, Management, Medicaid, Medicare, Process Improvement, Program Management, Strategic Planning, Strategy, Training, Visio
Education
Concordia University-Wisconsin 2011 — 2012
Mukwonago High School 2000 — 2003
Presidio April 2015 - Present
Cisco Systems June 2012 - April 2015
Orange Business Services September 2010 - June 2012
eLoyalty January 2008 - September 2010
Humana September 2006 - August 2007
Humana Military Healthcare Services August 2005 - September 2006
Acadian Asset Management November 1996 - August 2003
Tabors Caramanis & Associates October 1993 - November 1996
TCA 1993 - 1996
Skills
IVR, CTI, Microsoft SQL Server, XML, Microsoft Exchange, T-SQL, JavaScript, VB.NET, SOAP, VXML, Cisco Call Manager, Unified Communications, Enterprise Software, VoIP, Integration, Cisco Technologies, Contact Centers, Routers, Avaya, System Deployment, Software Development, Networking, Genesys, SQL, Web Services
Education
Columbia University in the City of New York 1991 — 1993
M.A., Physics
Dartmouth College 1980 — 1984
B.A., Economics
John Jay High School
Humana February 2014 - Present
Health Enterprise Partners, L.P March 2013 - December 2013
Tenet Healthcare January 2012 - August 2012
Tenet Healthcare October 2010 - January 2012
Houston Northwest Medical Center October 2005 - October 2010
Cypress Fairbanks Medical Center Hospital April 2004 - October 2005
Tenet Healthcare April 2002 - April 2004
Education
Columbia University in the City of New York 2012 — 2013
Master of Public Health (MPH), Health Policy Analysis
The University of Texas at Austin
Bachelor of Science (BS)
University of Houston-Clear Lake
Master of Business Administration (MBA)
Humana March 2013 - Present
Univita Health Inc September 2012 - March 2013
Magnolia Health Plan June 2011 - September 2012
Humana Military Healthcare Services January 2008 - June 2010
Humana Military Healthcare Services October 2005 - January 2008
Humana Military Healthcare Services April 2000 - October 2005
Central MS Family Health Clinic May 1998 - April 2000
Skills
Managed Care, Healthcare Management, Provider Relations, Healthcare, Network Development, Hospitals, HMO, Medicare, PPO, Medicaid, Claims Resolution, Credentialing, CPT, Health Insurance, Claim, ICD-9, Healthcare Industry, HIPAA, Provider Education, Process Improvement, HCPCS, Provider Network..., TRICARE, Employee Benefits, Medical Terminology, Provider Networks
Education
Columbia Southern University
Human Resources Management and Services
Mississippi Valley State University 1994 — 1998
Music Performance, General
Meridian High School
Graduate
Humana September 2013 - Present
Humana November 2010 - September 2013
Humana November 2009 - November 2010
Humana 2006 - 2009
Humana March 2005 - August 2006
Nemours; A.I. duPont Hospital for Children February 2003 - February 2005
General Electric 1997 - 2003
GE Capital 1997 - 1999
Ernst & Young, LLP 1995 - 1997
General Electric 1993 - 1995
Skills
Dynamic facilitation..., Persuasive change..., Strong interpersonal..., Social Influence, Leadership Development, Change Management, Workshop Facilitation, Exercise, Process Improvement, Social Skills, Marketing, Persuasiveness
Education
Columbia Southern University 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Old Dominion University 1993 — 1995
MSED, Organizational Development
University of Kentucky 1987 — 1991
Bachelor of Science in Family Studies, Family Resource Management and Consumer Studies
Humana June 2015 - Present
MS&D Consulting May 2012 - Present
Colorado Department of Public Health and Environment November 2014 - June 2015
The Eye Center of Northern Colorado August 2011 - October 2014
Loveland Surgery Center April 2003 - August 2012
RVNA Fort Collins September 2002 - April 2003
Columbine Poudre Home Care April 2000 - September 2002
Skills
ANCC Board Certified..., ACLS,PALS, and Class C..., Orthopedic, Disease Management, Utilization Review, Healthcare, Nursing, Managed Care, Healthcare Management, Hospitals, Health Care Systems, Patient Advocacy, Home Care, Medicare, Clinical Research, EMR, Wound Care, Mental Health, Ophthalmics, Cardiac, policies and procedures, ENT, Pain Management, Case Management, ANCC, Medical Devices, JCAHO, Accreditation, Patient Safety, Ambulatory, Elder Care, Health Education, HIPAA, BLS, ACLS, Quality Improvement, Surgery, Orthopedics
Education
Colorado State University
MBA Candidate, Business/Corporate Communications
Colorado State University
Bachelor's degree, Economics
Front Range Community College
Associate of Science (A.S.), Registered Nursing/Registered Nurse
University of Northern Colorado
Registered Nursing/Registered Nurse
Independent Agent July 2014 - Present
Humana August 2009 - May 2014
Mike Anderson Agency, Inc. June 2000 - August 2009
Air National Guard November 1985 - February 2004
Allstate Insurance Company April 1997 - June 2000
Skills
Sales Management, Sales, New Business Development, Maintaining Strong..., Marketing Strategy, Advertising, Licensed Life & Health..., Licensed Property &..., Strategic Planning, Workers Compensation, Leadership, Training, Contract Negotiation, Management, Team Building, Operations Management, Leadership Development, Insurance, Term Life Insurance, Employee Benefits, Whole Life, Life Insurance, Universal Life, Health Insurance, Disability Insurance, Health Savings Accounts, Long-term Care
Education
Tusculum College 1985 — 1987
Bachelor of Science (BS), Business Administration and Management, General
Hiwassee College 1983 — 1985
Associate of Arts (A.A.), Business Administration and Management, General
Community College of the Air Force 1990 — 1992
Associate of Arts (A.A.), Business Administration and Management, General
Vainglory Studios January 2005 - Present
Humana June 2013 - August 2015
Morgan's Shoes October 2012 - June 2013
United States Air Force November 2005 - October 2012
We Are Wisconsin May 2012 - June 2012
Organizing for America February 2011 - May 2012
Skills
Voter Activation, NGP Database, Data Management, Community Outreach, Volunteer Management, Grassroots Organizing, Adobe Creative Suite, Microsoft Office, HTML/XML, Advanced CSS, JavaScript, Sony Vegas, Public Policy, Typography, Logo Design, User Interface Design, Graphic Design, Website Development, Social Media
Education
University of Wisconsin-Madison 2008 — 2012
Bachelor of Arts (B.A.) Psychology
University of Wisconsin-Madison 2008 — 2012
Bachelor of Arts (B.A.), Political Science
University of Wisconsin-Madison 2008 — 2012
Capstone Certificate, Southeast Asian Studies
Community College of the Air Force
Associate's of Hotel, Restaurant and Fitness Management
University of Wisconsin Colleges 2005 — 2007
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences
Moraine Park Technical College 2003 — 2005
Technical Diploma, Web Development
Humana December 2013 - Present
KY National Guard September 2004 - December 2013
Skills
Security Clearance, Strategic Planning, Active Directory, CompTIA Security+, Help Desk Support, IT Management, Military, Command, Military Operations, Disaster Recovery, Security, Program Management, Emergency Management, Project Planning, Team Building, Process Improvement, Operations Management, Military Experience, Team Leadership, Project Management, Customer Service, Security Management, Telecommunications, DoD, VTC, CompTIA A+ Certification, CompTIA Network+, Leadership, Polycom Video..., Security+, Management, Army, Information Assurance, Operational Planning, Government, Defense, Troubleshooting, Video Conferencing, Training, Physical Security, National Security, Top Secret, Special Operations, Intelligence Analysis, Military Training, LAN-WAN, Surveillance, Intelligence, Integration
Education
Colorado Technical University-Online 2012 — 2015
BS - Information Technology
Saint Xavier High School 1973 — 1977
Family and Children's Agency July 2013 - Present
Women of Power Magazine April 2010 - Present
Medi Oasis Health Services August 2012 - August 2015
Medistar Billing Company August 2011 - December 2012
Mt. Kisco Medical Group April 2010 - August 2012
S&S Healthcare Strategies July 2007 - March 2010
Humana August 2005 - June 2007
Skills
Management, Accounting, Healthcare Management, Health Insurance, Medical Staff..., EHR, Microsoft Office, Project Management, Small Business..., Medical Terminology, Medical Billing, Hiring, Medicaid, EHR Implementation, GL Accounting, Team Leadership, Cross-functional Team..., Managed Care, Operations Management, Financial Analysis, Financial Reporting, Budgeting, Cash Flow Forecasting, Collections, Supervisory Skills, Payroll Processing, Staff Training, Technical Support, Healthcare Information..., Healthcare Reimbursement, Customer Service, Revenue Cycle Management
Education
University of Bridgeport 2014 — 2015
Master of Business Administration (MBA), Business Administration and Management, General, 3.8
University of Bridgeport 2011 — 2014
Bachelor's degree, Business Management
Colorado Technical University 2007 — 2009
Associate of Arts and Sciences (A.A.S.), Accounting
Pink Zebra Home February 2015 - Present
Humana January 2015 - Present
Humana September 2013 - January 2015
Humana March 2012 - September 2013
Remedy.fm June 2010 - August 2010
Skills
Organizational Behavior, Able To Multi-task, Social Media, Teamwork, Self-directed, Time Management, Social, Integrity, Detail Orientation, Highly Analytical, Technologically Savvy, Promotions, Conflict Management, Event Planning, Fundraising, Social Media Marketing, Public Relations, Non-profits, Writing, Research, Problem Solving, Teaching, Organizational..., Creative Problem Solving, Event Management, Scheduling, Training, Recruiting, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Leadership, Customer Service, Nonprofits
Education
Ohio Northern University 2008 — 2011
Bachelor of Arts, Communication Studies, Spanish
Columbus State Community College
Spanish
Mount Vernon Nazarene University 2006 — 2008
Spanish, Education, Marketing
UnitedHealth Group April 2015 - Present
Humana February 2011 - March 2015
Healthfirst 2006 - 2008
Healthfirst 2006 - 2008
Skills
Hospitals, Quality Assurance, Healthcare Management, Quality Management, Medicare, Quality Improvement, Healthcare, HIPAA, Managed Care, EHR, Healthcare Consulting, EMR
Education
Colorado Technical University 2011 — 2013
Associate of Science (AS), Health and Medical Administrative Services, A
Humana August 2011 - Present
Humana August 2009 - August 2011
Skills
Health Insurance, Insurance, Medicare, HMO, Long-term Care, Life Insurance, Managed Care, Term Life Insurance, Process Improvement, Health Savings Accounts, Medicare Part D, Brokers, Disability Insurance, Provider Relations, Fixed Annuities, Employee Benefits
Education
Colorado Technical University 2004 — 2006
New York Life Insurance Company October 1990 - Present
Center For Grieving Children 2011 - Present
New York Life Insurance Company 2003 - 2007
Fox Benefits 1990 - 2006
AXA Equitable 1990 - 2003
Humana 1980 - 1990
Skills
Management, Sales Management, Fixed Annuities, IRAs, Long-term Care, Small Business, Leadership, CLU, Series 7, Retirement Planning, Insurance, Analysis, Strategic Planning, Life Insurance, Recruiting, Disability Insurance, Employee Benefits, Marketing, Sales, Business Planning, Marketing Strategy, Estate Planning, Financial Services, Strategic Financial..., Team Building, Retirement, Risk Management, Investments, Coaching, Long Term Care Insurance, Account Management, LUTCF, Leadership Development, Customer Service, 401k, Series 63, Term Life Insurance, Securities, Health Insurance, Financial Planners, Wealth Management, Alternative Investments, New Business Development, Finance, Training, Entrepreneurship, Mutual Funds, Portfolio Management, Investment Advisory, Series 6
Education
Concordia University-Wisconsin
Humana September 2008 - Present
Humana June 2010 - July 2012
Wagner Electric Company 2002 - 2007
WHAS-TV 1997 - 2002
Aflac 1984 - 1997
Skills
Strategic Planning, Health Insurance, Process Improvement, Business Analysis, Financial Analysis, Leadership, Analysis, Data Analysis, Microsoft Excel, Business Process..., Business Intelligence, Accounting, Management, Access, Finance, Financial Reporting, Strategy
Education
Millikin University 1977 — 1979
BA, Mathematics (2nd Emphasis-Acctg)
Lindenwood University 1975 — 1977
Math
Columbus State University
MBA
Comprehensive Health Insights March 2014 - Present
Humana December 2010 - November 2012
Warner Chilcott Pharmaceuticals Inc November 2009 - June 2010
P&G Pharmaceuticals September 2004 - October 2009
University of Cincinnati September 1996 - August 2004
Skills
Pricing, Health Outcomes, Outcomes Research, Pharmacoeconomics, Outcomes, Market Access, HTA, Health Services Research, Health Economics, Pharmaceutical Industry, Competitive Intelligence, Healthcare, Informatics, Managed Care, SAS, Public Health, Patient Outcomes
Education
Columbia University in the City of New York 1989 — 1997
Ph.D., Economics
Earlham College 1981 — 1985
B.A., International Relations
Humana March 2008 - Present
Taricel Staffing Management June 2005 - March 2008
Luxottica Retail January 2001 - January 2005
Management & Training Corporation January 1994 - January 2001
Skills
Customer Service, Human Resources, Training, Recruiting, Management, Sales, Data Entry, Teamwork, Project Planning, Retail, Customer Satisfaction, Microsoft Office, Team Building, Process Improvement, Leadership, Team Leadership, Microsoft Excel, Outlook, Account Management, Call Center, Research, Employee Relations, Microsoft Word, Budgets, Public Relations, Project Management, Payroll, PowerPoint, Social Networking, Marketing, Analysis, Strategic Planning, Coaching, Time Management, Call Centers, Inventory Management, Insurance, Access, Interviews, Employee Benefits, Performance Management, Leadership Development, Customer Retention, Health Insurance, Change Management, Employee Training, Healthcare, Organizational..., Policy, Supervisory Skills
Education
Colorado Technical University 2010 — 2011
MSM, Project Management
Colorado Technical University 2008 — 2010
MBA, Health Care Management, Human Resource Management
Colorado Technical University 2006 — 2009
BSBA, E Management
Colorado Technical University Online 2006 — 2008
BSBA, Business Administration/Management
Institute of Medical-Dental Technology 1994 — 1996
Withrow High School
High School Diploma, General Studies
UnitedHealth Group August 2012 - January 2015
Humana August 2005 - April 2007
Time Insurance Co. February 1988 - April 1996
Skills
Claim, Customer Service, Data Entry, Health Insurance, Employee Benefits, Medicare
Education
Concordia University-Wisconsin 1996 — 2000
Bachelors, Healthcare Administration
Mount Senario College 1980 — 1980
certificate, Medical Assistant
Student Veterans of America December 2014 - January 2015
Festival of Faiths 2015 - 2015
Festival of Faiths 2015 - 2015
American Legion Post 109 2014 - 2015
American Legion Post 109 2014 - 2015
IUS 2013 - 2015
IUS 2013 - 2015
YMCA June 2013 - July 2014
Humana November 2012 - January 2014
Humana September 2008 - November 2012
Education
Indiana University-Southeast 2014 — 2015
Bachelor's Degree, Business Economics and Public Policy, 3.75 GPA
University of Louisville 2014 — 2015
Bachelor's Degree, Economics
Hillsborough Community College 2002 — 2012
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies, 3.7 GPA
Community College of the Air Force 2007 — 2008
Aviation Resource Management 1C0X2, Aviation/Airway Management and Operations, 4.0 GPA
United States Air Force Technical School 2007 — 2008
Aviation Resource Management 1C0X2, Aviation Management and Operations, 4.0 GPA
University of South Florida 2000 — 2001
Undetermined, Undergraduate
Humana April 2015 - Present
Physical Therapy International 1996 - April 2015
Miracle Makers 1994 - 1996
Harlem Dowling-Westside Center for Children and Family Services 1993 - 1994
Harlem Dowling West Side Center 1990 - 1993
Skills
Social Services, Crisis Intervention, Staff Development, Public Speaking, Management, Case Managment, Case Management, Program Development, Healthcare, Recruiting, Mental Health, Strategic Planning, Leadership, Budgets, Grant Writing, Community Outreach, Non-profits, Research, Teaching, Fundraising, Event Planning, Leadership Development, PowerPoint, Clinical Research, Program Management, Gerontology, Alzheimer's disease, Healthcare Management, Non-profit Volunteering
Education
Columbia University in the City of New York 1991 — 1993
MS, Social Work Administration
Texas Southern University 1986 — 1990
BA and MA, Psychology
University of Houston 1985 — 1986
WellPoint October 2010 - Present
Humana January 2008 - August 2010
2008-2010 Humana Inc January 2008 - August 2010
2004-2008Lower Chattahoochee Area Agency July 2004 - January 2008
Francis Hospital January 1998 - January 2007
The Bradley Center of St January 1998 - January 2007
Muscogee County Department of Family and Children Services January 2001 - January 2004
Blue Cross/Blue Shield of GA, Inc January 1990 - January 2001
Skills
Health Insurance, Health Education, Health Promotion, Case Managment, Motivational..., Medicaid, Patient Advocacy, Public Health, Behavioral Health, Preventive Medicine, Medicare, Medical Terminology, Healthcare, Quality Improvement, Patient Education
Education
Columbus State University 1995 — 1997
Health Science, Health Industry
Columbus State UniversityTroy State University
Bachelor of Science, Health Science
Cummins Inc. 2011 - Present
Humana 2010 - 2011
GPShopper 2007 - 2009
CSC July 2006 - June 2007
Bloomberg L.P. 2004 - 2004
YASH Technologies 1999 - 2004
CMC Ltd July 1997 - July 1999
Skills
Product Management, Agile Project Management, Product Development, Scrum, XP, Location Based Services, SDLC, Business Analysis, Program Management, IT Strategy, Software Project..., Project Management, Agile Methodologies, Requirements Analysis, Enterprise Architecture, Vendor Management, Business Intelligence, PMP, SOA, Business Strategy, Business Process..., Enterprise Software, Project Portfolio..., Strategy, Six Sigma, Team Management, Cross-functional Team..., Requirements Gathering, Windows XP, Business Process, Project Planning
Education
Columbia University - Columbia Business School 2005 — 2006
MBA, Finance and Economics, Beta Gamma Sigma Honors Society, Dean's List
Thapar Institute of Engineering and Technology 1993 — 1997
Bachelor's in Engineering, Civil, First Class Honors
Humana July 2013 - Present
Humana April 2009 - June 2010
Humana February 2008 - March 2009
American Express January 2007 - February 2008
American Express January 2006 - January 2007
Education
Columbia University - Columbia Business School 1998 — 2000
MBA, Finance and Marketing
Duke University 1987 — 1991
BA, Comparative Area Studies / Liberal Arts
Ballard High School 1983 — 1987
UnitedHealth Group September 2011 - Present
Humana April 2009 - September 2011
Liberty Mutual Insurance January 2006 - April 2009
COUNTRY Financial® September 2002 - July 2005
Deloitte July 1999 - September 2002
Skills
Risk Management, Health Insurance, Employee Benefits, Statistics, Insurance, Actuarial Science, Reinsurance, Data Analysis, Pricing, Valuation, Enterprise Risk..., General Insurance, Predictive Modeling, Actuaries, Financial Analysis, Statistical Modeling, Property, Analysis, Data Mining, R, Microsoft Excel, Loss Reserving, Medicare, Actuarial Consulting, Liability, SQL, Pensions, Defined Benefit, Claim, Retirement, GGY Axis
Education
Northwestern University 2014 — 2016
Masters in Predictive Analytics
Associate of the Society of Actuaries
Concordia University
Bachelor of Science (B.S.), Actuarial Science
Concordia University
Minor, Business
John Abbott College
Bachelor of Science (BS), Pure and Applied Science
Telemainia August 2014 - Present
Le Beaute' Das December 2007 - Present
Vector Marketing May 2013 - August 2014
STARTEK July 2012 - June 2013
Humana November 2007 - February 2012
Sure-Wood Forest Products March 2005 - January 2007
Dialysis Clinic, Inc. July 2003 - March 2005
Skills
Customer Service, Sales, Administrative..., Front Office, Office Administration, Receptionist Duties, Microsoft Office, Medical Terminology, Owner-managed businesses, Time Management, Problem Solving, Training, Access, Software Documentation
Education
Colorado Technical University 2012 — 2015
BSBA, Business Administration and Management, General, 4.0
Thomas Edison State College 1999 — 2002
Associate of Science (AS), Psychology
Humana February 2012 - Present
Humana September 2010 - February 2012
Humana June 2005 - September 2010
Skills
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Typing, Access, Lotus Notes, Visio, Business Analysis, Outlook, Process Improvement, Microsoft Office, SharePoint, Time Management, Analysis, Insurance, Call Centers, PowerPoint
Education
Colorado Technical University 2012 — 2014
Bachelor of Science (B.S.), Project Management
Indiana University Bloomington 2005 — 2010
Associate of Science (A.S.), Business Administration
Jeffersonville High School 2001 — 2005
Humana August 2013 - Present
Independent Consultant March 2012 - July 2013
Booz Allen April 2006 - March 2012
Booz Allen Hamilton January 2000 - April 2006
US Army September 1978 - January 2000
Skills
Management Consulting, Business Process..., Operational Excellence, Change Management, Organizational Design, Process Improvement, Lean Manufacturing, Six Sigma, Business Transformation, Performance Improvement, Business Process..., Government, Government Contracting, Human Capital, Program Management, Integration, Logistics, Business Process, DoD, Strategic Planning, Project Management, Green Belt, Strategy, Business Strategy, IT Strategy, Business Analysis, Risk Management, Value Stream Mapping, Cross-functional Team..., Business Process Mapping, Army, Leadership, PMO, Operations Management, Command, Process Engineering, Management, Security Clearance, Governance, Balanced Scorecard, Executive Management, PMP, Operating Models, Organizational..., Leadership Development, Performance Management, Quality Management, Acquisition Integration, Business Case, Analysis
Education
Webster University 1990 — 1992
MA, Business
Columbus State University 1974 — 1978
BBA, Business
Eurofins MWG Operon - Americas May 2013 - Present
Humana December 2010 - January 2013
Skills
Customer Service, Social Media Marketing, Marketing, Marketing Communications, Event Planning, Marketing Strategy, Microsoft Excel, Microsoft Office, Market Research, Sales, Advertising, Facebook, Management, Event Management, Time Management
Education
Columbia College
Business Administration and Management, General
Humana October 2013 - Present
Medical Group of South Florida January 2013 - November 2013
ID Consultants 2012 - January 2013
Hematology Oncology Associates of PalmBeach January 2011 - January 2012
Expicare January 2010 - January 2011
Legacy Heart Ctr August 1992 - November 2010
Skills
Telemetry, Mechanical Ventilation, Healthcare Management, Employee Relations, Healthcare Information..., Cardiology, Case Managment, AED, Medical Devices, Medical Terminology, Clinical Research, Medicine, Nursing
Education
Community College of Beaver County 1975 — 1979
ADN, Registered Nursing/Registered Nurse
Humana pharmacy 2013 - Present
Humana 2006 - 2013
Skills
Customer Service, Insurance, Leadership, Management, Microsoft Excel, Strategic Planning, Sales, Process Improvement, Team Building, Project Management, Training, Healthcare, Health Insurance, Employee Benefits, Account Management, Coaching, Risk Management, Business Analysis, Analysis, Data Analysis, Research, Outlook, Social Media
Education
Colorado Technical University 2012 — 2016
Marketing
Digett July 2015 - Present
Emma Ruehl Design Collective November 2011 - Present
Humana December 2013 - July 2015
Northwestern Mutual November 2012 - November 2013
YMCA July 2011 - September 2013
Colorado State University-Pueblo November 2012 - May 2013
Colorado State University-Pueblo August 2012 - December 2012
Historic Arkansas Riverwalk of Pueblo April 2012 - July 2012
Colorado State University-Pueblo August 2010 - May 2011
Colorado State University-Pueblo January 2010 - May 2010
Skills
Graphic Design, Creative Writing, Strategic Planning, Art Direction, Copywriting, Copy Editing, Screenwriting, Public Relations, Email Marketing, Press Releases, Strategic Communications, Event Planning, Social Media, Marketing, Advertising, Social Networking, Newsletters, Marketing Strategy, Marketing Communications, Social Media Marketing
Education
Colorado State University-Pueblo 2009 — 2013
Bachelor of Arts (BA), Mass Communication/Advertising/Public Relations
Colorado State University-Pueblo 2009 — 2013
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Humana May 2015 - Present
Humana December 2014 - May 2015
Humana August 2009 - November 2013
American Family Insurance - Dave Racine Agency December 2008 - August 2009
LA Weight Loss August 2005 - November 2008
Enterprise Rent-A-Car September 2003 - May 2005
Concordia University August 2000 - December 2003
Skills
Insurance, Workers Compensation, Health Insurance, Customer Service, Microsoft Office, Strategic Planning, Process Improvement, Claim, Public Speaking, Liability, Microsoft Excel, Medicare, Leadership, Management, Research, Marketing, Policy, Employee Benefits
Education
Concordia University 2009 — 2012
Master’s Degree, Business Administration
Concordia University 2000 — 2003
Bachelor’s Degree, Communication Studies
United American Insurance Company June 2015 - Present
IPA Family July 2013 - March 2015
TZ Insurance Solutions December 2014 - February 2015
Humana June 2014 - September 2014
Macy's November 2012 - February 2013
United States Air Force April 2003 - August 2012
Sun City Security LLC January 2003 - February 2003
US Army August 1992 - January 2003
D Battery, 2.43 ADA, 108 BDE, HQ PLT 2001 - 2003
D Battery, 2.43 ADA, 108 BDE, HQ PLT 2001 - 2003
Skills
Computer Operations, Microsoft Office, Mechanical Aptitude, Automotive Repair, Office Administration, Personnel Management, Fiscally Responsible, Project Management, Program Management, Technical Writing, Hazmat Trained, Customer Service, Customer Oriented, Data Entry, Document Management, Accurate Record Keeping, Electrical..., File Systems, Fire Safety, mechanical equipment..., Leadership, Management, Operations Management, Security Clearance, Military, DoD, National Security, Air Force, Analysis, Licensed Life & Health..., Military Experience, Command, Defense, Military Logistics, Military Operations, Operational Planning, Readiness, Force Protection, Government Contracting, Active DoD Secret..., Organizational..., Contingency Planning, Security, Access, Maintenance & Repair, Insurance, Training, Exercises, Employee Benefits, Risk Management
Education
Everest University-Orlando South/Online 2013 — 2015
Associate of Science (A.S.), Homeland Security, Undergraduate
Community College of the Air Force 2003 — 2012
Associate of Science (A.S.), Maintenance Production Management, Undergraduate
University of Phoenix 2005 — 2005
Associate of Science (A.S.), Maintenace Production Managment, Undergraduate
Humana December 2014 - Present
Humana October 2008 - Present
Humana August 2006 - October 2008
Humana September 2004 - August 2006
Humana March 2003 - September 2004
Skills
Health Insurance, Employee Benefits, Claim, Insurance, Call Center, Customer Service, Operations Management, Call Centers, Leadership, Business Process..., Project Management, Department Budgeting, Leadership Development, Mentoring, Problem Management, Issue Resolution..., Budgets, Change Management, Employee Relations, Customer Satisfaction, Management, Performance Management, Strategic Planning, Training, Risk Management, Team Building, Vendor Management, Healthcare, Process Improvement, Medicare, HIPAA, Strategy
Education
Concordia University-Wisconsin 2015 — 2019
Bachelor's degree, Business Administration and Management, General
Northeast Wisconsin Technical College
HPLIS August 2011 - Present
Humana August 2013 - May 2014
Bankers Life and Casualty Company January 2013 - June 2013
ORYX GTL Nort America October 2012 - December 2012
Wellpoint Inc. / Anthem Blue Cross June 2005 - July 2011
ChoicePoint Inc March 2003 - May 2005
Skills
criminal and family law, Insurance for MediCare..., Life and Health..., Fixed Annuities, Alternative Investments, Criminal Law, Medicare, Personal Finance, Expenses, Insurance, Health Insurance, Retirement Planning, Long-term Care, Disability Insurance, Claim, Life Insurance, Term Life Insurance, Leadership, Financial Services, Whole Life, Universal Life, Medicare Part D, Long Term Care Insurance, Critical Illness, Retirement, Accident, Health Policy, Brokers, Workers Compensation, Health Savings Accounts, Underwriting, 401k, Property & Casualty..., Commercial Insurance, Small Business
Education
Columbia University School of Law 2001 — 2005
JD, Law
State University of Economics, Yerevan, Armenia 1998 — 2000
Bachelor in Science, Business/Managerial Economics and Finance
UnitedHealth Group February 2015 - Present
Associated Bank February 2014 - January 2015
PDH Hospitality November 2013 - May 2014
Humana March 2013 - April 2014
The Marq By festival August 2009 - November 2013
Event Solutions June 2010 - May 2013
American Express 2011 - 2012
Wrightstown Highschool 2007 - 2011
Skills
Customer Service, Event Planning, Microsoft Office, Corporate Events, Strategic Planning, Marketing, Time Management, Public Speaking, Social Media, Social Networking, Coordinating Events, Professional Experience, Success Driven, Goal Oriented, Multi Tasking, Task Driven, High Profile Events, Team-oriented, Event Management, Wedding Planning, Party Plan, Creativity, Leadership, Youth Leadership, Office Administration, Administrative..., Close Attention to..., Always On Time, Always Willing to Learn, Always Positive, Sales, Management, Social Media Marketing, Health Insurance, Health Care Reform, Health Care Regulation, Healthcare Management, Nonprofits, Licensing Agreements
Education
Concordia University-Wisconsin 2014 — 2016
Bachelor's degree, Health/Health Care Administration/Management
Young Communties Bible College 2012 — 2014
Associate of Arts (A.A.), Pastoral Studies/Theology
Anthem January 2014 - Present
BenefitMall February 2012 - January 2014
Wells Fargo Insurance Services June 2010 - February 2012
Humana March 2005 - June 2010
Mountain Medical Affiliates July 1997 - March 2005
Skills
Health Insurance, Employee Benefits, Brokers, Sales, Account Management, Health Savings Accounts, Disability Insurance, Flexible Spending..., Dental Insurance, Vision Insurance, Employee Wellness, Healthcare, Life Insurance, Underwriting, Term Life Insurance, Insurance, Managed Care, Claim, Small Business, Medicare, Group Medical, Long-term Care, Health Care Reform, Self-funded, Benefits Administration, Voluntary Employee..., 401k, Group Insurance, Open Enrollment, HMO, Cafeteria Plans
Education
University of Denver - Daniels College of Business 1998 — 2000
Certification in Advanced Computer Programming, Information Technology
Colorado State University-Pueblo 1993 — 1995
Bachelor of Science (B.S.), Speech-Language Pathology/Pathologist
Pima Community College 1991 — 1993
Associate of Arts (AA)
University of Arizona 1990 — 1991
Razorfish April 2015 - Present
Manifest Digital November 2014 - April 2015
Humana May 2014 - October 2014
Razorfish August 2011 - May 2014
Designkitchen March 2011 - August 2011
Energy BBDO March 2011 - June 2011
The Designory February 2011 - March 2011
Critical Mass April 2009 - February 2011
Critical Mass February 2007 - April 2009
American Library Association August 2004 - February 2007
Skills
Usability Testing, User Experience, Wireframes, Interaction Design, Information Architecture, Usability, User Experience Design, Heuristic Evaluation, User Interface Design, E-commerce, CSS, Creative Direction, Persona, User-centered Design, User Research, Content Strategy, Web Design, Usability Engineering, User Interface, Interactive Marketing, OmniGraffle, Experience Design, Axure, Contextual Inquiry
Education
DePaul University 2009 — 2011
Human-Computer Interaction
Columbia College Chicago 1998 — 2003
Bachelor of Fine Arts (BFA), Graphic Design
University of Illinois at Urbana-Champaign 1995 — 1997
Bioengineering and Biomedical Engineering
Humana June 2013 - Present
Walgreens November 2012 - May 2013
OptumInsight August 2011 - October 2012
Walgreens April 2010 - July 2011
TicketsNow.com June 2009 - February 2010
Sears Holdings Corp. December 2006 - January 2009
Aquent December 2006 - February 2007
Tririga August 2006 - November 2006
HP February 2000 - July 2006
OneMain.com f/dba Zoomnet, Inc. 1998 - 1999
Skills
Photoshop, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Snagit, User-centered Design, Information Architecture, E-commerce, Usability Testing, User Experience, User Interface Design, Interaction Design, Personas, Heuristic Evaluation, Usability Design, Prototyping, Card Sorting, Wire Framing, Human-computer..., Paper Prototyping, Task Analysis, User Interface, Rapid Prototyping, Experience Design, Site Maps, Human Factors, Content Strategy, User Scenarios, Storyboarding, Requirements Gathering, Agile, Taxonomy, Focus Groups, Information Design, Online Merchandising, Visio, Prototype, Wireframes, User Research, Agile Methodologies, Persona, Usability, User Experience Design, Leadership, Axure RP, Strategy, Management, SDLC, Usability Engineering
Education
Columbus College of Art & Design 1991 — 1997
BFA, Visual Communication
Shawnee State University 1992 — 1993
BFA in Visual Communication, Biology, General
Humana May 2015 - Present
University of Arizona August 2013 - May 2015
Humana May 2014 - August 2014
United States Air Force October 2002 - May 2013
Skills
Intelligence Analysis, Top Secret, National Security, Air Force, Military, Military Operations, Consulting, Business Strategy, Project Management, Command, Operational Planning, Interagency Coordination, Leadership, Briefing, Special Operations, DoD, Security Clearance, C4ISR, Information Assurance, Homeland Security, Strategy, Program Management
Education
University of Arizona, Eller College of Management 2013 — 2015
Master of Business Administration (M.B.A.), Health Care
American Public University System 2009 — 2013
Bachelor's degree, Intelligence Operations, 3.95 GPA
Community College of the Air Force 2002 — 2007
Associate of Applied Science, Communication Application Technology
UnitedHealth Group March 2014 - Present
Humana January 2011 - July 2013
Humana November 2007 - December 2010
Skills
Medicare, Health Insurance, Insurance, Process Improvement, Managed Care, Business Analysis, Analysis, Data Analysis, Employee Benefits, Underwriting, SQL, SDLC, SAS, Visio, Requirements Gathering, Healthcare, PowerPoint, Microsoft Word, Microsoft Office, Public Speaking, Presentations, Data Mining, Data Entry, QlikView, Centrifuge, Liasoning, Reporting & Analysis, Reports, Healthcare Reimbursement
Education
Columbia Southern University
Master of Business Administration (MBA), Health/Health Care Administration/Management
University of North Florida
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Humana March 2015 - Present
Humana February 2014 - March 2015
Humana August 2010 - February 2013
WebMD January 2010 - August 2010
Cigna July 2007 - January 2010
HCA November 2005 - July 2007
Cigna December 2004 - August 2005
Cigna April 2001 - November 2004
Kaiser Permanente September 1999 - April 2001
Skills
Applicant Tracking..., Internet Recruiting, Talent Acquisition, Screening, Healthcare, Executive Search, Onboarding, Technical Recruiting, Informatics, Healthcare Information..., Recruiting, Employee Benefits, Talent Management, Employee Relations, College Recruiting, Sourcing, Strategy, Staffing Services, Interviews, Taleo, Human Resources
Education
Concordia University Chicago 1989 — 1992
BA
Cleveland Clinic November 2011 - Present
Humana September 2011 - November 2011
First Federal of Lakewood February 2010 - September 2011
Kentex Corporation April 2008 - January 2010
Vector Security January 2007 - April 2008
Grubb & EllisAdena Realty Advisors April 2001 - January 2007
Staples office supply store October 2000 - August 2001
Tooth Doc March 2000 - August 2000
Skills
CPT, Google Earth, Windows, Safari, Firefox, Internet Explorer, QuarkXPress, OnBase, OS X, Microsoft Office, Invoicing, Data Entry, Marketing, Microsoft Publisher, 3M encoder, Computer Assisted Coding, EPIC, SharePoint, MS Office Suite, ICD-9-CM, ACT!, Mas 90, Mac OS X, MS Publisher, Voloview, Blackboard, Medical Coding, Public Speaking, Proofreading, Social Networking, Customer Service, Project Management, Microsoft Excel, Process Improvement
Education
University of Cincinnati 2012 — 2014
Health Information Management, Health Information Management
Cuyahoga Community College 2010 — 2011
Science, Health Information Management
Columbus State 2009 — 2010
Health Information Management
Columbus State Community College 2003 — 2005
Science
Mount St. Joseph University 1997 — 1998
English, Secondary Education
Oak Hills High School 1995 — 1997
English/Foreign Language
Humana March 2015 - Present
Multiple Organizations August 2013 - December 2014
SYNERGY / DELL Services - Major Healthcare account March 2013 - July 2013
CVS Caremark Corporation January 2011 - May 2011
Dell Services October 2008 - December 2010
Pfizer September 2007 - October 2008
Northern Arizona University May 2006 - July 2007
Ingersoll Rand August 2002 - November 2003
Ingersoll Rand July 1999 - August 2002
Ingersoll Rand August 1993 - July 1999
Skills
Oracle, Contract Negotiation, Shared Services, Conflict Resolution, Strategic Alliances, French, Program Management, Vendor Management, Process Improvement, SDLC, Project Management, Business Analysis, Change Management, Cross-functional Team..., PMP, Business Process..., Requirements Analysis, Project Portfolio..., Team Leadership, Software Project..., Ayurveda, Shirodhara, Yoga Nidra, Pranayama, Breathwork, Sanskrit, Software Documentation, Visio, Business Intelligence, Integration, CRM, Outsourcing, Business Process, ERP, Databases, Project Planning, Software Development, IT Management, Leadership, IT Strategy, Microsoft SQL Server, Information Technology, Networking, IT Service Management, ITIL, SharePoint, IT Operations, Risk Management, Database Design, Servers
Education
Columbia University in the City of New York 1997 — 2000
CTA
Salford University 1986 — 1989
BTEC/BS
Kripalu Center for Yoga & Health, Stockbridge, MA 2011 — 2012
Lifestyle Consultant
Humana 1992 - Present
Humana February 2002 - August 2007
Humana August 2000 - February 2002
Skills
Health Insurance, Medicare, Term Life Insurance, Disability Insurance, Life Insurance, Long-term Care, HMO, Managed Care, Fixed Annuities, Insurance
Education
Colorado Technical University 2006 — 2008
BA, Business
Columbia Business School August 2014 - Present
athenahealth June 2015 - August 2015
Accretive Health February 2013 - July 2014
Deloitte Consulting July 2010 - February 2013
Washington University in St. Louis August 2007 - December 2009
Humana June 2008 - August 2008
Humana May 2007 - August 2007
Skills
Economics, Management Consulting, Business Analysis, Business Development, Strategy, Data Analysis, Financial Modeling, Econometrics, Stata, Statistics, Quantitative Analytics, Financial Analysis, Finance, Healthcare, Analytics
Education
Columbia University - Columbia Business School 2014 — 2016
Master of Business Administration (M.B.A.)
Washington University in St. Louis 2006 — 2010
Bachelor of Arts (B.A.), Economics
University of Oxford 2009 — 2009
USI Insurance Services July 2015 - Present
Humana April 2014 - Present
Humana June 2013 - April 2014
BCBSNC October 2008 - May 2013
BLUE CROSS BLUE SHIELD OF NC August 2007 - October 2008
Harvest Christian Bookstore May 2006 - May 2007
HARVEST LIFE CHANGERS CHURCH, INTERNATIONAL October 2003 - May 2007
Skills
Event Planning, Church Music, Typing, Account Reconciliation, Accounts Payable, Accounts Receivable, Travel Planning, Executive Level..., IP PBX, Phone Etiquette, Customer Service, Human Resources, Employee Benefits, Editing, Government Proposals, Travel Arrangements, Training Manuals, Newsletters, Ten Key, Teamwork, Open Enrollment, Help Desk Support, Video Conferencing, Church Services, Teacher Training, Presentation Folders, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, People-oriented, PeopleSoft, Internet Explorer, Workers' Compensation..., Lotus Notes, Siebel, Meeting Maker, Mobius, Microsoft Publisher, Oracle HR, Groupwise, Photoshop, Microsoft Office, Inform System (Humana), Spectrum, SharePoint, COBRA, Insurance, Sales, Health Insurance
Education
Colorado Technical University 2011 — 2014
Bachelor of Science in Business Administration, Human Resources Management/Personnel Administration, General, 3.80
Colorado Tech University 2009 — 2010
Associates Degree, Business Administration, Management and Operations, 3.76
Northern Virginia Community College 2003 — 2004
N/A, Interior Design, 3.5
KimPossible Solutions and Associates, LLC 2003 - Present
Humana December 2013 - July 2014
UnitedHealthcare Medicare and Retirement September 2010 - July 2013
University of Minnesota 2003 - September 2010
Minnesota Organization for Leaders In Nursing 2007 - 2010
U of MN College of Pharmacy - PBRNs 2005 - 2010
District One Hospital January 2001 - August 2002
ST. PAUL HEART CLINIC, P. A. 2000 - 2000
Skills
Healthcare, Medicare, Managed Care, Healthcare Management, Medicaid, Health Policy, Healthcare Information..., Health Insurance, Hospitals, Nursing, Healthcare Consulting, HIPAA, Clinical Research, Disease Management, EMR, Public Health, EHR, Informatics, Quality Improvement, Case Managment, Healthcare Industry, Program Development, Trailblazer, Leadership, Process Improvement, Health Education, Physicians, Physician Relations, Home Care, Clinical Trials, Epic Systems, Performance Improvement, Staff Development, Patient Safety, Revenue Cycle, Accreditation, Pharmacy Benefit..., Pharmacy, Policy, Long-term Care, Utilization Management, Health Economics, Diabetes, Program Evaluation, Patient Advocacy, Data Analysis, Medicine, Medical Education, Prevention, Oncology
Education
University of Minnesota-Twin Cities 2005 — 2013
PhD, Social & Administrative Pharmacy
Concordia University-St. Paul 2000 — 2002
MA, Organizational Management
University of Minnesota-Twin Cities 1984 — 1990
MS, Med/Surg Nursing, Nursing Education
Blue Cross Blue Shield of Michigan April 2013 - Present
Booz & Company January 2012 - April 2013
Humana June 2009 - January 2012
Hewitt Associates July 2002 - August 2008
Education
Columbia University - Columbia Business School 2008 — 2010
MBA, Strategy, Management
Providence College 1998 — 2002
BA, Mathematics, Psychology
New York Presbyterian Hospital January 2014 - Present
GE Healthcare September 2012 - December 2013
GE Healthcare August 2011 - February 2013
Humana May 2010 - August 2010
America's Health Insurance Plans (AHIP) August 2009 - December 2009
Healthcare Strategy Group, LLC May 2009 - August 2009
Skills
Healthcare, Healthcare Management, Hospitals, Strategic Planning, Healthcare Industry, Leadership, Strategy, Training, Customer Service
Education
Columbia University Mailman School of Public Health 2013 — 2015
Master of Health Administration (MHA), Health Policy and Management
Indiana University Bloomington 2007 — 2011
BS Public Health, Health Administration
Assumption High School 2003 — 2007
Satellite Project Management Consulting, LLC June 2015 - Present
St. Jude Medical July 2014 - June 2015
Humana March 2013 - June 2014
Humana March 2012 - April 2013
Booz Allen Hamilton June 2010 - August 2011
Morgan Stanley June 2009 - August 2009
UNITED STATES ARMY June 2006 - June 2008
U.S. Army January 2005 - June 2006
U.S. Army March 2004 - January 2005
Central Texas College February 2004 - December 2004
Skills
Military Experience, Project Management, Data Analysis, Army, Military, Security Clearance, DoD, Command, National Security, Military Operations, Operational Planning, Intelligence Analysis, Defense, Intelligence, Information Assurance, Program Management, Government, Cross-functional Team..., Strategic Planning, Process Improvement, Analysis, Change Management, Security, Leadership, Management, Team Building, Training, Government Contracting, Force Protection, Organizational..., Policy, Team Leadership, Management Consulting, Mergers & Acquisitions, Proposal Writing, Strategy, Six Sigma, Leadership Development, Risk Management, Operations Management, PMP, Project Planning, Systems Engineering, Integration, Human Resources
Education
Columbia University - Columbia Business School 2008 — 2010
MBA, Entrepreneurship
United States Military Academy at West Point 1999 — 2003
BS, Operations Research
IESE Business School - University of Navarra 2010 — 2010
Business
Touro University 2004 — 2005
MS, Information Technology Management
McMinn County High School 1996 — 1999
Humana 2015 - Present
Softcard October 2012 - 2015
SheSpeaks Inc. 2009 - November 2012
Citigroup 2004 - 2009
JPMorganChase 2003 - 2004
American Express 1995 - 2002
Skills
Mobile Payments, Product Innovation, Payment Systems, Payment Cards, Product Management, Business Strategy, Strategy, Corporate Development, Entrepreneurship, E-commerce, Social Media, Start-ups, Credit Cards, Strategic Planning, Customer Insight, Innovation Management, Digital Innovation, Finance, Mergers & Acquisitions, Strategic Partnerships, Leadership, Mobile Devices, Management, Product Development, Program Management, Financial Services
Education
Columbia University - Columbia Business School 1999 — 2001
MBA
Wesleyan University 1989 — 1993
BA, Anthropology
Humana September 2015 - Present
Department of Energy October 2007 - May 2015
Air Force Office of Special Investigations (AFOSI) May 2008 - August 2014
Air Force Office of Special Investigations (AFOSI) March 2004 - May 2008
Athena Innovative Solutions, Inc. February 2007 - October 2007
Science Applications International Corporation May 2004 - February 2007
Anteon Corporation December 2002 - May 2004
Air Force Office of Special Investigations (AFOSI) September 2001 - March 2004
SAIC October 2001 - December 2002
Skills
Cybercrime, Computer Forensics, Physical Security, Intelligence Analysis, Information Assurance, Vulnerability Assessment, Network Security, Intrusion Detection, Security Clearance, Penetration Testing, Linux, Unix Shell Scripting, Powershell, Windows Scripting, Federal Law Enforcement, Law Enforcement..., Project Management, Digital Forensics, Network Forensics, Counterintelligence, Cyber..., Military Experience, K-9 Handler, Explosives Detection, Narcotics, Narcotics Detection, Military Working Dog..., Criminal Justice, Criminal Investigations, Evidence, Intelligence, Incident Response, Security Management, Forensic Analysis, Law Enforcement
Education
Saint Leo University 2005 — 2008
Bachelors of Science, Computer Information Systems
Saint Leo University 2005 — 2007
Associate of Arts, Business Administration
Community College of the Air Force 2004 — 2005
Associate of Applied Science, Criminal Justice
Defense Cyber Investigations Training Academy (DCITA) 2003 — 2012
1160 Course Hours, Network and Systems Intrusion Investigations, Digital Forensics, Cyber Counterintelligence
Joint Counterintelligence Training Academy (JCITA) 2003 — 2010
360 Course Hours, Surveillance and Counter Surveillance, Cyber Counterintelligence
KPMG October 2014 - Present
Columbia University September 2011 - Present
Siemens Healthcare January 2012 - October 2014
Siemens Healthcare October 2005 - January 2012
Humana 2005 - 2005
Linedata Services 2003 - 2005
Source Tech Corp 1997 - 2003
MarchFirst formerly USWeb/CKS formerly Ensemble Systems Consulting 1996 - 1997
Computer Language Research 1995 - 1996
CSC 1994 - 1994
Skills
Software Engineering, Software Development, Web Services, Agile Methodologies, Business Intelligence, Healthcare Information..., SQL, Java, SOA, Scrum, Object Oriented Design, Architectures, Architecture, Software Project..., Algorithms, C, XML, Microsoft SQL Server, C++, Data Mining, Software Design, Python, Machine Learning, Java Enterprise Edition, .NET, Eclipse, Distributed Systems, C#, BIG DATA, Predictive Analytics, Predictive Modeling, R, Data Science, Statistical Data..., Big Data, SDLC, Enterprise Architecture, Enterprise Software
Education
Columbia University in the City of New York 2010 — 2011
Graduate Certificate in Health Informatics, Healthcare IT
University of Maryland College Park
Master, Software Engineering
University of Maryland University College
BS, Computer Science
Humana November 2014 - Present
DataMetrix March 2008 - October 2014
WVHIMA 2007 - 2014
BearingPoint January 2005 - March 2008
Department of Veterans Affairs 2001 - 2005
DynKePRO 1999 - 2001
Crouse Hospital 1997 - 1999
Fairfield Medical Center 1994 - 1997
Skills
Medical Coding, Auditing, Data Mining, HIPAA, Healthcare Information..., Revenue Cycle, Medicare, Process Improvement, Healthcare, Managed Care, Hospitals, EHR, Health Insurance, Medical Billing, Team Building, ICD-10 Training Program..., Medicaid, Medical Records, Healthcare Management, Healthcare Industry
Education
Columbus State Community College 1994 — 1996
AAS, Health Information Management
West Virginia University 1981 — 1985
BA, Psychology
Humana January 2011 - Present
Cariten Healthcare September 2003 - October 2008
Cigna July 1999 - August 2003
Cigna September 1998 - July 1999
Coral Springs Cardiology Associates July 1983 - September 1998
Skills
Process Improvement, Medicaid, Medicare, Utilization Management, Health Insurance, Healthcare Management, Managed Care, Health Policy, Disease Management, Healthcare Information..., Healthcare, HIPAA, Healthcare Consulting, Healthcare Industry
Education
College of Business Administration, University of South Florida 1996 — 1998
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Jackson Memorial Hospital, University of Miami School of Medicine, Miami, Florida 1981 — 1983
Cardiology Fellowship, Cardiology specialty training
Columbia Presbyterian Hospital, Columbia University, New York, NY 1978 — 1981
Internship / Residency in Internal Medicine, Medicine
Mount Sinai School of Medicine of New York University 1974 — 1978
Doctor of Medicine (M.D.)
Columbia University in the City of New York 1970 — 1974
Bachelor of Arts (B.A.), Chemistry
Paul Totta June 2011 - Present
Humana 2007 - 2010
American Medical Security September 1993 - March 2006
PacifiCare / American Medical Security 1993 - 2006
American Medical Secuirty / PacifiCare / United Health Care 1993 - 2006
American Medical Security/PacifiCare Health Plans 1993 - 2006
Skills
Insurance, Health Insurance, Dental, Employee Benefits, Sales Management, Strategic Planning, Critical Illness, Outlook, Annuities, Microsoft Office, Medicare Supplements, Disability Insurance, Professional Liability, Commercial Insurance, Property & Casualty..., Medicare, Health Savings Accounts, Term Life Insurance, Brokers, Long-term Care, Life Insurance, Sales, Accident, Universal Life, Group Insurance, Health Care Reform, Whole Life, Group Medical, Underwriting, Small Business, Voluntary Employee..., Fixed Annuities, Long Term Care Insurance
Education
Columbia College 1985 — 1989
Longview Community College
Humana May 2015 - Present
Humana June 2013 - May 2015
Humana October 2011 - June 2013
Humana December 2009 - October 2011
Humana May 2008 - December 2009
Humana June 2006 - May 2008
Financial Service Solutions (a Bank of America company) August 2003 - February 2005
Skills
Process Improvement, Microsoft SQL Server, Data Analysis, SQL, SAS, Access, Data Warehousing, Forecasting, SSIS, Visio, SSRS, Insurance, Leadership, Microsoft Excel, SAS E-Miner, Minitab, VBA, Process Engineering, Data Mining, Oracle, Business Intelligence, SharePoint, Business Analysis, Visual Basic, SDLC, Database Design, Vendor Management, Requirements Gathering, Oracle SQL, Six Sigma Green Belt..., SQL Server Reporting..., Tableau, Analytics, Health Insurance, Requirements Analysis
Education
Columbia Southern University 2013 — 2015
B.S.B.A. Information Technology
Indiana University-Southeast 2013 — 2013
Associate of Science (A.S.), Business Administration
Humana July 2007 - Present
AArnold Relocation November 2003 - July 2007
Century 21 Realty Group Hagan September 1998 - October 2003
Skills
Management, Contract Negotiation, Process Improvement, Employee Benefits, Relocation, Real Estate, Employee Relations, Leadership Development, Training, Customer Satisfaction, Team Building, Leadership, Customer Service, Strategic Planning, Account Management, Performance Management, Human Resources, Insurance, Recruiting, Vendor Management, Healthcare, Coaching, Onboarding, Organizational..., Sales, Employee Training, Talent Acquisition, Benefits Administration, Customer Retention, Hiring, Applicant Tracking..., Interviews, Workforce Planning, Employee Engagement, College Recruiting, Organizational..., Talent Management
Education
Columbus State 1975 — 1977
Medical Technology
The Ohio State University
USAA October 2013 - Present
Synovus May 2012 - Present
E*TRADE Financial December 2011 - February 2012
First Command Financial Planning July 2010 - September 2011
Humana October 2007 - April 2009
Skills
Retirement Planning, Retirement, Disability Insurance, Long Term Care, Financial Planning, Insurance, Employee Benefits, Strategic Financial..., Life Insurance, Long-term Care, Investment Strategies, Investments, Risk Management, Series 63, Series 6
Education
Columbus State University 2012 — 2014
Bachelor, Business Admin
Humana July 2014 - Present
Stites & Harbison April 2011 - July 2014
Wachtell, Lipton, Rosen & Katz September 2008 - March 2011
Skills
Litigation, Corporate Law, Appeals, Legal Writing, Corporate Governance, Due Diligence, Strategic Planning, Mergers, Legal Advice, Joint Ventures
Education
Columbia Law School 2005 — 2008
J.D., Law
University of Kentucky 2000 — 2004
B.S., Mathematical Economics
Henry Clay High School
David Insurance June 2006 - Present
Humana 2000 - June 2006
Aetna 1997 - 2000
WPS Health Insurance 1991 - 1997
Skills
Health Insurance, Employee Benefits, Insurance, Healthcare, Sales Management, Risk Management, Manage Client..., Strategic Consulting, Trusted Advisor, Relationship Management, Health Savings Accounts, Life Insurance, Underwriting, Term Life Insurance, Medicare, Disability Insurance, Brokers, New Business Development, Property & Casualty..., Sales, Managed Care, Long-term Care, Self-funded, Group Insurance, Health Care Reform, Critical Illness, Workers Compensation, COBRA, Claim, Whole Life, Universal Life, Commercial Insurance, Accident, Group Medical, Medicare Part D, Health Policy, HMO, Voluntary Employee..., Employee Wellness..., Flexible Spending..., Umbrella Insurance
Education
Concordia University-Wisconsin
B.A., Management and Communication
University of Illinois at Urbana-Champaign
Humana August 2008 - Present
Jaray & Webster, Attorney's At Law March 2008 - August 2008
Burkholder Group, Inc. January 2003 - July 2008
Connecticut Bank and Trust 1979 - 1984
Skills
Employee Benefits, Health Insurance, Medicare, Insurance, Term Life Insurance
Education
Colorado State University-Pueblo
Formerly Univ of Southern Colorado, Nursing-Psych
University of Colorado Colorado Springs
Humana October 2013 - Present
Bellin Psychiatric Center June 2008 - April 2014
Humana August 2013 - October 2013
Brown County Jail September 2007 - June 2008
Aurora BayCare Medical Center June 2005 - May 2007
Skills
BLS, Healthcare, Hospitals, Medication..., Nursing
Education
Colorado State University-Global Campus
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Concordia University-Wisconsin 2012 — 2013
Bachelor's Degree, Nursing Science
Northeast Wisconsin Technical College 2007 — 2009
ADN, Nursing
University of Wisconsin-Green Bay 1984 — 1999
BA, Communications/Theatre
Humana September 2014 - Present
VNS Home Health Services September 2007 - November 2013
Landmark Medical Center 1993 - 1998
UCD Med Center 1988 - 1991
Skills
Customer Service, Microsoft Office, Problem Solving, Nursing, Healthcare, IV Therapy, Case Management, Burns, Alzheimer's disease, Hedis Review Nurse, Cpr Certified, Utilization Management, Patient Education, Palliative Care, Disease Management, Wound Care, Home Care, Acute Care, IV, Case Managment, Managed Care, Elder Care, Geriatric Nursing, Nursing Documentation, Health Education, Home Health Agencies, Utilization Review, Hospitals, Medical/Surgical, BLS, Patient Safety, Medicare, Healthcare Management, EMR, Patient Advocacy, EHR
Education
Community College of Rhode Island 1982 — 1986
ADN, Nursing
Woonsocket High School 1979 — 1982
High School, General
Humana October 1995 - Present
Humana July 2007 - August 2009
Humana 1995 - 2009
Education
Colorado Technical University
BS, Business
Fortis Management Group, LLC September 2014 - Present
Columbia St. Marys Hospital March 2011 - September 2014
Coventry Health Care 2010 - 2011
Columbia St. Marys Hospital 2007 - 2010
Geriatric Consultants, LLC 2000 - 2007
Humana 1990 - 2000
Skills
Acute Care, Managed Care, Wound Care, Care Planning, Healthcare Management, Elder Care, Medicare, Patient Advocacy, Medicaid, Long-term Care, Patient Education, Utilization Management, Disease Management, Nursing Education, Program Development, Cpr Certified, Nursing Management, Healthcare Consulting, Medical Terminology, Social Services, Hospitals, Case Managment, Gerontology, Rehabilitation, Healthcare, Treatment, Medicine, Crisis Intervention, Patient Safety, Alzheimer's disease, Home Care, Clinical Research, Nonprofits, Mental Health, Healthcare Information..., HIPAA, Nursing, EMR, Quality Improvement, Leadership, Inpatient, EHR, Physician Relations, Healthcare Industry
Education
Concordia University-Wisconsin
Bachelors, Health Care Administration
Marian University
Masters, Organizational Leadership and Quality
Milwaukee Area Technical College
Associates, Registered Nursing
YMCA of the USA November 2012 - Present
YMCA of the USA September 2010 - November 2012
YMCA of the USA August 2008 - September 2010
YMCA of Dane County June 2006 - August 2008
Madison School and Community Recreation January 2005 - May 2007
University of Wisconsin-Madison October 2004 - January 2007
Humana May 2006 - August 2006
Independent Living Resource Center, Inc. May 2005 - September 2005
Beyond Boundaries of Autism May 2005 - September 2005
YMCA of the Fox Cities August 2002 - August 2004
Skills
Event Planning, Budgeting, Community Outreach, Administration, Curriculum Design, Budgets, Career Counseling, Coaching, Community Development, Community Organizing, Conflict Resolution, Curriculum Development, Customer Service, Data Analysis, Diversity, Diversity Training, Editing, Event Management, Fundraising, Grant Writing, Grants, Higher Education, Leadership, Leadership Development, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Nonprofits, Organizational..., Policy, PowerPoint, Program Development, Program Evaluation, Program Management, Public Relations, Public Speaking, Recruiting, Research, Social Media, Social Networking, Staff Development, Strategic Planning, Supervisory Skills, System Administration, Teaching, Team Building, Team Leadership, Time Management, Training
Education
Universidad San Francisco de Quito 2006 — 2007
Selected Participant
University of Wisconsin-Madison 2004 — 2007
Bachelor of Arts, Double Major: Anthropology; Spanish
University of Wisconsin-Madison 2004 — 2005
Multicultural Learning Community - Selected Participant
Concordia University-St. Paul
Master of Business Administration (M.B.A.)
Island Doctors May 2011 - Present
Humana November 2006 - April 2011
Florida Hospital October 2003 - October 2005
Visiting Nurse Service of New York June 1998 - October 2003
Memorial Sloan-Kettering Cancer Center December 1993 - June 1998
Skills
CPC, CPMA, Medicare, Financial Analysis, Health Insurance, Finance, Insurance, Process Improvement, HIPAA, Provider Relations, Managed Care, Medicaid, Health Policy, Healthcare, Healthcare Information..., Healthcare Management, Hospitals
Education
Columbia University in the City of New York 1991 — 1994
MPH, Health Policy and Management
Hofstra University 1988 — 1991
BS, School and Community Health Education
Humana Inc June 2014 - Present
Humana July 2005 - Present
PRPC August 2007 - August 2013
PRPC August 2008 - June 2012
Pleasant Ridge Community Council April 2008 - May 2012
Skills
Social Media, Sales, Creative Direction, Strategic Planning, Public Speaking, Fundraising, Event Planning, Customer Service, Public Relations, Marketing Strategy, Microsoft Office, Budget, Event Management, Microsoft Excel, Marketing Communications, Management, PowerPoint
Education
Columbia College
Humana June 2013 - Present
Mercer January 2012 - June 2013
Herzing University November 2010 - July 2011
CCC Information Services May 2008 - December 2009
Concordia University August 2007 - May 2008
Skills
Access, Data Analysis, Microsoft Excel, Microsoft Word, Pensions, PowerPoint, Troubleshooting, Event Planning, Admissions, Project Management, Public Speaking, Higher Education, Social Media, Teaching, Microsoft Office, Management, Facebook, Customer Service, Outlook
Education
Concordia University 2006 — 2010
Bachelor of Arts, Mathematics
Concordia University 2006 — 2010
Bachelor of Arts, Computer Information Systems
Humana May 2010 - Present
Humana July 2006 - May 2010
Illinios Criminal Justice Information Authority August 2001 - April 2006
Stanard & Associates, Inc. September 1998 - September 2000
Skills
Health Insurance, Life Insurance, Insurance, Analysis, Employee Benefits, Account Management, Medicare, Brokers, Customer Service, Disability Insurance, Strategic Planning
Education
Columbia College Chicago 1994 — 1998
BA, Film Production
Humana October 2014 - Present
Skills
Policy Analysis, Research, Health Care Reform, Health Policy, Qualitative Research, Data Analysis, Policy, Healthcare, Reproductive Health, Global Health, Legislation, Legislative Affairs, Health Law, Public Health, Affordable Care Act, Medicare Advantage, Accountable Care, Medical Home, Health Insurance..., Program Management, Program Evaluation, Stata, Program Development, SAS, Healthcare Consulting, R
Education
UW Professional & Continuing Education 2013 — 2014
Certificate
Columbia University Mailman School of Public Health 2008 — 2010
MPH
University of Virginia 2003 — 2007
B. Sc
Humana May 2012 - August 2012
Columbia University Department of Statistics May 2011 - July 2011
Education
Columbia University in the City of New York 2010 — 2014
BA, Mathematics-Statistics
Humana November 2002 - Present
Education
Columbus College of Art & Design 1992 — 1996
University of Central Florida January 2011 - Present
Global Travel International November 2002 - February 2010
Global Travel International August 1999 - October 2002
Humana October 1993 - July 1999
United States Navy September 1972 - September 1993
Skills
Customer Service, Call Center, Tourism, Outlook, Employee Relations, Payroll, Employee Benefits, Event Planning, Recruiting, Training, Customer Retention, Microsoft Excel
Education
Columbia College 1988 — 1989
AA, Liberal Arts
WellCare Health Plans November 2013 - Present
Florida Realty January 2006 - Present
Florida Healthcare Plus September 2011 - November 2013
HealthPlan Services September 2009 - September 2011
MD Medicare Choice March 2007 - September 2008
Independent Broker January 2000 - March 2007
Prudential Financial September 1997 - January 2000
Independent Broker June 1995 - October 1996
Humana April 1992 - June 1995
Skills
Medicare, Medicaid, HMO, Provider Relations, Health Policy, Medicare Part D, PPO, Credentialing, Health Insurance, Managed Care, Insurance, HIPAA, Healthcare, Marketing, Healthcare Industry, Sales, Customer Service, Training, Organizational..., Medical Coding, Disability Insurance, Human Resources, Professional Ethics, Thought Leadership, Seniors, Medical Billing, Contract Negotiation, Brokers, CPT, Strategic Vision, Health Care Reform, Healthcare Information..., Hospitals, Leadership Development, Home Care, Physicians, Selling, Workers Compensation, Sales Management, Physician Relations, Vision Creation, Marketing Strategy, Utilization Management, Technical Leadership, Claim, Strategic Leadership, Medicine, Medical Ethics, Customer Retention, Sales Operations
Education
Faith Theological Seminary & Christian College 2012 — 2014
Bachelor of Theology, Christian Theology
Bob Hogue School of Real Estate 2006 — 2006
Licensed Real Estate Agent - Florida, Real Estate
Central Insurance School 1992 — 1992
Licensed Life, Health and Variable Annuities Agent
Hillsborough Community College
Mangement / Marketing
Community College of the US Air Force 1975 — 1976
Aircraft Maintance Technician, Galaxy C-5A, Honnor Graduate
Brandon Sr High 1973 — 1975
Graduate, General Studies
Humana 2006 - 2008
Education
Concordia University-Wisconsin
Bachelors
Silicon Valley Bank March 2015 - Present
Silicon Valley Bank March 2014 - February 2015
Silicon Valley Bank July 2012 - February 2014
Bank of America February 2012 - July 2012
Humana September 2010 - March 2012
Ghana Commercial Bank Limited August 2009 - August 2010
Skills
Health Insurance, Insurance, Provider Relations, Network Development, Underwriting, Banking, Risk Management, Financial Analysis, Quality Management, Economic Research, Mortgage Banking, Risk Assessment, Six Sigma, Theory of Constraints, Lean Management, Statistics, Corporate Finance, Quality Control, Credit Cards, Business Process..., Internal Audit, Customer Service, Financial Risk
Education
University of Phoenix 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Institute of Commercial Management (UK) 2008 — 2009
Diploma Financial Management, Finance and Financial Management Services
KNUST 2005 — 2009
Bachelor of Arts, Economics
Columbia College
Business Admin
American Income Life Insurance Company February 2015 - Present
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas October 2012 - Present
CareFirst Blue Cross Blue Sheild October 2008 - October 2012
Humana 2000 - 2008
Skills
Health Insurance, Medicare, Provider Relations, Managed Care, Medicaid, Insurance, HIPAA, HMO, PPO, Claim, Call Center, Process Improvement, Healthcare, Network Development, Vendor Management, Employee Benefits, Visio, SDLC, Healthcare Information..., Access, Healthcare Industry, Health Policy, Utilization Management
Education
Columbia College Chicago
Humana 2000 - Present
Florida Acute Care Specialists (FLACS) 1999 - 2000
Dania Beach Nursing and Rehab Center 1997 - 1999
Skills
Utilization Management, Medicare, HEDIS, HMO, Managed Care
Education
Columbia Southern University 2010 — 2013
MBA, Health Care Management
Florida Atlantic University 1993 — 1996
RN, BSN, Nursing
Humana April 2014 - Present
Humana June 2013 - March 2014
BCBSNC August 2007 - May 2013
HARVEST LIFE CHANGERS CHURCH, INTERNATIONAL October 2003 - May 2007
KEI Pearson March 2003 - October 2003
The Mitre Corporation March 2000 - March 2003
THE MITRE CORPORATION February 1998 - March 2000
Skills
MS Office Suite, Lotus Notes, Access, Meeting Maker, Meeting Planning, Travel Planning, Team Leadership, Listening Skills, Financial Analysis, Program Coordination, Event Planning, Problem Solving, Interpersonal skills, PeopleSoft, People Skills, Accounts Receivable, Accounts Payable, Key Account Management, Administration, Microsoft Office, Office Management, Office Equipment, Purchasing, Teacher Training, Teamwork, COBRA Administration, Database Administration, Data Entry, Reconciliation, Meal Planning, Executive Support, Flyer Design, Volunteer Coordination, Expense Reimbursement, Customer Service, Scheduling, Supervisory Skills, Research, Government, Conflict Resolution, Outlook, Excel, Word, PowerPoint, Documentation, Administrative Support, Team Building, Analysis, Visio, Billing
Education
Colorado Technical University 2010 — 2012
Bachelors, Human Resource Management, 3.75
Colorado Technical University-Online 2009 — 2010
Associates Degree, March 2010, Business Administration, 3.76
Concordia University, St. Paul January 2010 - Present
Notre Dame Academy August 1996 - November 2009
Humana May 2006 - August 2009
Education
Concordia University-St. Paul 2010 — 2012
University of Wisconsin-Oshkosh 1993 — 1996
Education, Journalism
Anthony M. Marinelli MD SC July 1995 - Present
Humana July 1991 - June 1992
Skills
Internal Medicine, Pulmonology, Critical Care, Sleep Medicine
Education
McGill University 1984 — 1988
Doctor of Medicine (M.D.), Medicine
Columbia University in the City of New York 1980 — 1984
Bachelor of Arts (B.A.), History
UnitedHealth Group January 2014 - Present
UnitedHealth Group for Care Improvement Plus October 2011 - January 2014
XL Health (now owned by UnitedHealth Group) October 2010 - October 2011
Humana March 2007 - October 2010
Humana Military Healthcare Services October 2005 - March 2007
Sun Health Medisun January 2002 - October 2005
Pacificare Health Plans of Arizona March 1999 - January 2001
Pacificare Health Plans of Arizona April 1997 - March 1999
APIPA September 1993 - April 1997
Skills
Healthcare, Microsoft Excel, Medical Coding, Medicaid, Provider Relations, HMO, Medical Terminology, Health Insurance, Microsoft Word, PowerPoint, Microsoft Office, Salesforce.com, Customer Service, Lotus Notes, Claim, Medicare/Medicaid..., SharePoint, Team Building, Outlook, Medicare Prescription..., Affordable Care Act, Public Speaking, Employee Benefits, HIPAA, Internet, 10 Key, Network Administration, Office Administration, Proofreading, Risk Assessment, Small Business, Typing, Underwriting, Creative Writing, Windows, Youth Ministry, Zumba, Medicare, PPO, ICD-9, CPT, Credentialing
Education
Columbia Southern University 2009 — 2013
Bachelor's degree, Health/Health Care Administration/Management
The Bryman School of Arizona 1984 — 1985
Certificate, Medical/Clinical Assistant
United States Air Force April 2005 - Present
ISS Solutions August 2003 - April 2005
Humana June 2001 - April 2003
Skills
Military, Security Clearance, Information Assurance, Defense, Air Force, DoD, Active DoD Secret..., Organizational..., Training, Command & Control, Force Protection, Military Training, Emergency Management
Education
Southern Illinois University, Carbondale 1988 — 1989
Bachelor's Degree, Vocational High School and Secondary Business/Vocational-Industrial/Occupational Diploma Program
Community College of the Air Force 1987 — 1988
Associate of Science (A.S.), Allied Health and Medical Assisting Services
State Auto Insurance August 2014 - Present
Humana May 2011 - August 2014
Humana March 2009 - May 2011
Skills
Actuarial Science, Insurance, SAS, VBA
Education
University of Louisville 2006 — 2008
Bachelor of Science (BS), Mathematics
Columbus State 2003 — 2004
Humana Hospice RN Case ManagerBrookdale HospiceJune 2013 - June 2014
Delaware Hospice, Inc. June 2009 - May 2013
Education
Columbia College
Bachelor's degree, Business Administration
Delaware Technical and Community College-Stanton-Wilmington
Associate's degree, Registered Nursing/Registered Nurse
Solano Community College
Associate of Arts (AA), Business Administration and Management, General