Humana Company
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S CEO: Bruce D. Broussard (Jan 1, 2013–) Subsidiaries: Health Value Management, Inc.,
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Humana Employees
Humana September 2014 - Present
Community Health Plan August 2013 - August 2014
MultiCare Health System December 2012 - July 2013
TriWest Healthcare Alliance April 2004 - December 2012
Health Net August 2002 - April 2004
West Seattle Highline Eye Clinic February 2001 - May 2002
Skills
ICD-9, CPT, Medical Coding, HIPAA, HCPCS, Healthcare Management, Medical Terminology, Healthcare Industry, Managed Care, Health Insurance, Training, Process Improvement, TRICARE, Data Entry, HMO, 10 Key, ICD-9-CM, ICD-10, Physician Coding, Behavioral Health, Team Leadership, Staff Supervision, Call Centers, Outlook, Human Anatomy, Office Management, E/M coding, NCQA, Quality Improvement, Medicare, Medicaid, Compliance, Revenue Cycle, Microsoft Office, Software Documentation, Medical Compliance, Medicaid Managed Care, Policy, Epic Systems, Fax, Quality Auditing, Performance Improvement, Health Policy, Insurance, Leadership, Claim, Provider Education, Team Building, Claims Resolution, Prior Authorization
Education
Eastern Washington University 2013 — 2015
Bachelor's degree, Health/Health Care Administration/Management
Tacoma Community College 2012 — 2013
Associate of Arts and Sciences (AAS), General Studies
South Puget Sound Community College 2007 — 2008
Certificate, Medical Insurance Specialist/Medical Biller
Humana June 2011 - Present
Humana December 2003 - June 2011
Sloans Lake Managed Care May 2003 - December 2003
CIGNA February 2001 - April 2003
Pro Physical Therapy, PC October 1999 - November 2000
Planned Parenthood of the Rocky Mountains May 1999 - August 1999
Planned Parenthood Mid and South Michigan March 1997 - April 1999
Skills
Provider Relations, Health Insurance, Network Development, Medicare, Managed Care, Medicaid, Team Leadership, Strategic Planning, Operations Management, Healthcare Information..., HIPAA, Health Policy, Critical Thinking, Healthcare, Healthcare Management, EHR, Healthcare Industry, Credentialing, Hospitals, Strategy, PPO, Problem Solving, Process Optimization, Revenue Cycle, HMO, Healthcare Consulting, Medical Coding, Medical Billing, Physicians, Physician Relations, EMR, Positive Work..., Positive Employee..., Employee Engagement
Education
Eastern Michigan University 1990 — 1998
BS, Healthcare Administration
PCC Community Wellness Center March 2015 - July 2015
Whole Child Pediatrics/ Whole Family Integrative Health February 2014 - July 2014
Paragon Clinical LLC October 2013 - March 2014
Department of Veterans Affairs June 1998 - October 2012
College / University Preceptor for Veterans Administration January 1999 - December 2011
Joliet Junior College January 2003 - April 2003
Heartland Medical Group March 1995 - November 1997
St. Xavier University September 1993 - December 1994
St. Francis Hospital and Medical Centerr May 1989 - September 1992
Humana August 1986 - August 1988
Skills
Case Managment, Healthcare, Healthcare Management, Nursing Education, Health Education, Hospitals, Primary Care, Patient Education
Education
University of Arizona 2013 — 2015
Fellowship in Integrative Medicine, University of Arizona, Arizona Center for Integrative Medicine (AZ-CIM)
Saint Xavier University 1993 — 1995
MSN, Community Health -Family Nurse Practitioner
Elmhurst College 1984 — 1986
BSN, Nursing
Evangelical School of Nursing 1980 — 1983
Dipolma of Graduate Nurse, Nursing
Acedemy of Our Lady College Prep High School 1966 — 1970
Humana October 2014 - Present
Capital One February 2014 - October 2014
Bank of America October 2011 - December 2013
Continental Airlines March 2007 - November 2010
Bank of America October 2004 - January 2007
Skills
Customer Service, Training, Team Leadership, Management, Microsoft Office, Teamwork, Data Entry, Microsoft Word, Microsoft Excel, Policy, Employee Training, Supervisory Skills, Time Management, Customer Satisfaction, Team Building, Social Networking, Telephone Skills, Project Management, PowerPoint, Leadership, Branch Banking, Cash Handling Experience, Money Management, Cpr Certified, Process Scheduler, Call Centers, Administration, Software Documentation, Event Planning, Public Speaking, Marketing, Coaching, Social Media, Social Media Marketing, Marketing Strategy, Clerical Skills, Airports, Aviation, Commercial Aviation, Flight Safety, Self-starter, Parenthood, First Aid, Spreadsheets, Office Administration, Goal Oriented, Customer Experience, Strategic Planning, Medical Billing, Claims Handling
Education
Richland Community College
N\A, Business Administration and Management, General
Eastfield College 2004 — 2006
Associates, Early Childhood Education and Teaching
H.Grady Spruce 1998 — 2002
Diploma, Basic
Kaplan College-Dallas 2015 — 2016
Certificate, Medical Billing
Humana September 2015 - Present
Area Agency on Aging 1-C September 2014 - September 2015
Skills
Public Health, Patient Education, Medical/Surgical, Inpatient, IV, Palliative Care, Nursing Care, Medicare, EHR, Case Management, Patient Advocacy, Physician Relations, Medicaid, End of Life, Meditech, Direct Patient Care, Home Care
Education
Lake Land College
ADN
Eastern Michigan University
B.S.N.
Humana January 2014 - Present
Humana January 2010 - Present
Humana October 2004 - December 2009
Humana August 2003 - September 2004
New England Financial September 2001 - August 2003
Franklin Templeton Investments June 1998 - September 2001
Skills
Life & Health Insurance..., Health Insurance, Insurance, Managed Care, Sales, Account Management, Medicare, Disability Insurance, Sales Management, Brokers, Life Insurance, Fixed Annuities
Education
Queens University of Charlotte 2009 — 2010
Master of Business Administration (M.B.A.) in progress
Eckerd College 1994 — 1998
Bachelor's degree, Management & Sociology
MedAssist (now Firstsource Solutions USA) September 2014 - Present
Humana July 2013 - September 2014
Humana June 2012 - July 2013
Humana April 2011 - June 2012
Adecco Group November 2010 - April 2011
Sykes March 2009 - December 2010
Skills
Windows 7, Windows XP Pro, Windows Vista, Windows 8, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Medical Terminology, Medical Billing, Medical Coding, Claims Resolution, Claims Investigations, Employee Training, Inventory Control, Loss Prevention, HIPAA, Retail Sales, Desktop Publishing, Remote Desktop, Desktop Intergration, Warehousing, Stock Control, Receivers, Cashiering, Store Operations, Humana Systems..., Customer Service, SharePoint, Medical Office, Health Insurance, Medicare, Medicaid, Employee Benefits, Claim, Data Entry, Sales, Insurance, Leadership, Call Centers
Education
Southern New Hampshire University 2013 — 2017
Bachelor's Degree, Hospital and Health Care Facilities Administration/Management, 2.6
Spencerian College 2015 — 2016
Diploma, Medical/Clinical Assistant
Sullivan University 2011 — 2012
Certificate, Medical Insurance Coding Specialist/Coder, 3.2
Elizabethtown Community and Technical College 2008 — 2011
Associate's Degree, Medical Insurance Coding Specialist/Coder, 2.6
Meade County High School 2000 — 2004
High School, General Studies, 3.4
Las Vegas Sands Corp. October 2014 - Present
Microsoft January 2013 - October 2014
Microsoft June 2012 - January 2013
Microsoft March 2011 - November 2012
Microsoft October 2009 - April 2011
Microsoft, Inc April 2007 - October 2009
Avaya 2006 - 2007
Avaya 2005 - 2006
General Electric November 2001 - April 2004
Humana 2003 - 2004
Skills
Cross-functional Team..., Strategy, Program Management, Six Sigma, Project Management, Product Management, Leadership, Process Improvement, Change Management, Enterprise Software, Management, Strategic Sourcing, Team Leadership, Business Process..., IT Service Management, Business Strategy, Business Process, ITIL, IT Strategy, Organizational Design, Integration, Operations Management, Vendor Management, IT Transformation, Human Resources, Training, Business Intelligence, Strategic Planning, Forecasting, PMP, Cloud Computing, Merchandising, Project Planning, New Business Development, Negotiation, Budgets, Management Consulting, IT as a Service, Human Capital, Product Development, Strategic Partnerships, Professional Services, Lean IT, Workforce Management, Certified Master Black..., Certified Purchasing..., Capability Development, ITIL v.3 Trained, Senior Professional in..., Analytics
Education
Murray State University 1982 — 1986
BS, Advertising Management and Marketing
Embry-Riddle Aeronautical University 1981 — 1982
Information Technology
North Hardin High School
Humana September 2015 - Present
WyzAnt Tutoring August 2012 - Present
Northern Illinois University May 2013 - May 2015
Northern Illinois University May 2013 - May 2015
Northern Illinois University April 2015 - April 2015
Northern Illinois University July 2012 - May 2013
Lizzy Lift August 2010 - December 2011
NCO Group January 2009 - August 2009
Dickey Staffing Solutions May 2007 - August 2008
Skills
Research, Public Speaking, Teaching, Microsoft Office, Customer Service
Education
Northern Illinois University 2012 — 2015
Master's Degree, Social and Industrial Organizational Psychology
Elmhurst College 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Psychology, 3.8
Rock Valley College 2005 — 2008
Arts
Wisconsin Department of Revenue July 2014 - Present
The Geo Group October 2013 - July 2014
Data Dimensions 2007 - 2011
Humana October 2005 - April 2007
MCI Corporation April 2004 - October 2005
Skills
Project Management, Customer Service, Communication Skills, Phone Etiquette, Confidentiality, Networking, Data Entry, HIPAA, Call Centers, Critical Thinking, Health Insurance, 10 Key, HCPCS, ICD-9, Data Center, Windows, Team Leadership, Terminology, Software Documentation, Customer Satisfaction, Outlook, Administrative...
Education
Edgewood College
English/Language Arts Teacher Education
Renewal by Andersen June 2015 - Present
AAA June 2014 - June 2015
The Carma-Zeyng Insurance Group March 2013 - June 2014
Humana July 2008 - January 2013
Skills
Health Insurance, Insurance, Life Insurance, Employee Benefits, Sales, Team Building, Cold Calling, Long-term Care, Customer Service, Account Management, Leadership, Strategic Planning, Marketing, New Business Development, Training, Small Business, Brokers, Disability Insurance, Time Management, Underwriting, Employee Relations, Healthcare, Process Improvement, Sales Presentations, Recruiting, Customer Satisfaction, Medicare, Coaching, CRM, Human Resources, Vendor Management, Term Life Insurance
Education
Eastern Michigan University 1987 — 1992
Bachelor of Science (B.S.), Organizational Communication
Eastern Michigan University 1987 — 1992
Bachelor of Science (B.S.), Organizational Communication, General
Humana August 2015 - Present
Humana December 2013 - Present
Humana June 2012 - December 2013
Sears Holdings Corporation May 2011 - July 2011
YMCA of Middle Tennessee 2009 - 2010
Roanoke Valley YMCA 2007 - 2009
Skills
Human Capital, Data Analysis, Microsoft Excel, Strategic Planning, PowerPoint, Financial Analysis, Marketing, Project Management, Public Speaking, Microsoft Office, Non-profits, Event Planning, Access, Building Relationships, Critical Thinking, Presentations, Cross-functional Team..., Leadership, Works well in a team, Communication, Organization, Employee Benefits, Human Resources, Healthcare, Business Strategy, Financial Modeling, Nonprofits, Research, Analytics, Team Leadership
Education
Vanderbilt University - Owen Graduate School of Management 2010 — 2012
MBA, Strategy, Human and Organizational Performance
Emory University 2003 — 2007
B.A., Art History and Visual Arts, Premedical Requirements Completed
UnitedHealth Group August 2015 - Present
AR Medical Managers May 2011 - Present
Chesapeake neurosurgery December 2013 - August 2015
Humana April 2013 - October 2013
Duke University Medical Center July 2010 - May 2013
MEDICAL MANAGEMENT SERVICES November 2007 - June 2011
Kelly Services March 2010 - June 2010
main street cafe January 2007 - October 2007
Wake Nephrology Associates January 2001 - May 2003
Talbot Bank July 2002 - April 2003
Skills
CPPM, National CPC, ICD-10, HIPAA, Revenue Cycle, Medical Billing, Hospitals, Healthcare Management, Medicare, Medical Records, Medical Terminology, Physicians, Healthcare, Auditing, Meditech, Healthcare Reimbursement, auditing medical records, EMR, Healthcare Information..., EHR, Denials, Risk Management, Health Information..., Managed Care, Medicaid, Physician Relations, Medicare/Medicaid..., Health Insurance, Physician Coding, Revenue Cycle Management, Medical Compliance, Accounts Receivable, Healthcare Consulting, Access, HMO, Medical Office, Medicare Risk..., Medisoft, 10 Key, Radiology, IDX, Surgery, ICD-9
Education
Easton High School 1985 — 1988
high school diploma, Accounting and Business/Management
Edgecombe Community College
LTBHS March 2015 - Present
Conifer Health Solutions November 2012 - March 2015
Humana November 2011 - November 2012
Lincoln Trail Area Agency on Aging March 2003 - December 2010
Skills
Communication, Highly personable, Multi Tasking, Task-oriented, Public Speaking, Solid computer skills, Supervising, Can Work Alone, Medical Terminology, Medicaid, Provider Relations, Medicare, Healthcare Industry, Team-oriented, Managed Care, PPO, Utilization Management, Affordable Care Act, Credentialing, Healthcare Consulting, Health Policy, Medical Compliance, ICD-10, Revenue Cycle, Customer Service, ICD-9, Healthcare
Education
Elizabethtown Community and Technical College
Associate's degree, Business, Management, Marketing, and Related Support Services
Humana April 2015 - Present
Humana October 2014 - April 2015
Humana December 2010 - October 2014
Suncoast Center for Community Mental Health August 2006 - August 2010
Florida Department of Children and Families May 2006 - August 2006
St. Petersburg Times January 2004 - January 2005
Salt Box Restaurant January 2003 - January 2004
Health and Education Services January 2002 - January 2004
Aid to Incarcerated Mothers 2001 - 2001
Shock Records January 1995 - January 1997
Skills
Social Services, Mental Health, Community Outreach, Adults, Crisis Intervention, Behavior Change, Grant Writing, Health Education, Health Promotion, Case Managment, Behavioral Health, Grants, Training, Customer Service, Case Management, Motivational..., Nursing, Mental Health Counseling, Psychology, Healthcare, Management, Team Building, Leadership
Education
Central Insurance School 2010 — 2010
All Lines Adjuster Licence, Claims Adjuster
Edith Cowan University 1998 — 2000
Bachelor's degree, Criminal Justice and Corrections
Croydon College of Technical and Further Education 1995 — 1997
Associates Degree, Social Sciences
Humana October 2011 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Program Management, Psychotherapy, Mental Health Counseling, Crisis Intervention, Mental Health, Social Services, CBT, Family Therapy, Group Therapy, Case Managment
Education
Western Michigan University 1972 — 1976
Bachelor's degree, Elementary Education and Teaching
Eastern Michigan University
Master's degree, Mental Health Counseling/Counselor
Mary Kay Cosmetics May 2015 - Present
Humana 2015 - Present
Ceridian 2000 - 2011
Allstate 1992 - 2000
Skills
Customer Service, Microsoft Office, Mentoring, Excel, Public Speaking, Word, Customer Relations, Problem Solving, Accounting, Outlook, Research, Administration, Insurance, Coaching, Documentation, Auditing, Hiring, Budgeting, Analysis, Negotiation, Accounts Payable, Supervisory Skills, Scheduling, Policy Analysis, Strategic Planning, PowerPoint, Access, Inventory Management, Team Building, Payroll, Process Improvement, HTML, Accounts Receivable, Employee Relations, Billing, Change Management, Writing, Account Management, Teamwork, Social Media, Team Leadership, Performance Management, Windows, Microsoft Excel, Microsoft Word, Human Resources, Budgets, Leadership Development, Nonprofits, Policy
Education
Eckerd College 2011 — 2015
American Express January 2011 - August 2013
Humana July 2002 - October 2009
Empire Blue Cross of New York March 2000 - May 2002
Aetna June 1996 - May 2000
Skills
Health Insurance, Sales Administration, Disability Insurance, Life Insurance, HMO, Employee Benefits, Presentations, Customer Satisfaction, Phone Etiquette, Outstanding..., Negotiation, Managed Care, Multitasking Skills, Microsoft Office, Insurance, Sales, Customer Service, Sales Operations, Microsoft Word, Microsoft Excel, Customer Experience, Relationship Building, Customer Retention, Management, Sales Management
Education
Embry-Riddle Aeronautical University 1981 — 1984
Bachelor of Science (B.S.), Business Administration and Management, General
Humana July 2014 - Present
Skills
Nursing, Case Management, Mental Health, Treatment, Healthcare, Inpatient, Cpr Certified, Hospitals, Medication..., Behavioral Health, BLS, Psychiatry, Adolescents, Patient Advocacy
Education
Edinboro University of Pennsylvania 2011 — 2013
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Gannon University 1994 — 1998
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Humana January 2015 - Present
Humana July 2013 - January 2015
Humana July 2012 - July 2013
IASIS Healthcare June 2012 - September 2012
IASIS Healthcare December 2009 - July 2012
Fresenius Medical Care January 2008 - December 2009
State of Arizona August 2006 - January 2008
Skills
Healthcare, Training, Team Building, Nonprofits, Microsoft Excel, Process Improvement, Case Management, Social Services, Leadership
Education
Eastern Michigan University 2004 — 2006
Masters, Social Work
Western Michigan University 2000 — 2003
Bachelors, Dietetics
Winston & Strawn LLP May 2013 - Present
Dane Street June 2012 - May 2013
Aegis Community Management Solutions May 2009 - June 2012
All Injury Rehab & Chiropractic May 2011 - February 2012
Humana January 2008 - April 2011
Skills
Healthcare, Insurance, Managed Care, Customer Service, Cpr Certified, Phlebotomy, Health Insurance, Medicaid, Employee Relations, Training, Patient Education, Management, Human Resources, Microsoft Office, Microsoft Excel, Microsoft Word, QuickBooks, Data Entry, EKG, ESR, Injections, Urinalysis, Hematocrit, HIPAA, Workers Compensation, Employee Benefits, Policy
Education
University of Phoenix 2009 — 2013
Bachelor's degree, Human Services, General / psychology, 4.0
PCI Health Training Center 2010 — 2011
Certification, Medical/Clinical Assistant, 4.0
Eastfield College 2007 — 2009
Associate's degree, Human Resources Management/Personnel Administration, General, 3.5
Bryan Adams high school 2004 — 2007
Diploma
Wyndham Vacation Ownership May 2013 - Present
Humana September 2011 - May 2013
Elizabethtown Community and Technical College July 2010 - August 2011
Fairfiled Inn and Suites- Elizabethtown May 2007 - March 2010
US Navy June 1997 - January 2003
Skills
Customer Service, Air Traffic Control, Elementary Education, Office Administration, Management, Customer Satisfaction, Leadership, Microsoft Excel, Time Management, Teamwork, Research, Strategic Planning, Program Management, Social Media
Education
Western Kentucky University 2007 — 2009
Bachelor of Science (BS), Elementary Education and Teaching
Elizabethtown Community and Technical College 2005 — 2007
Associate's degree, Teacher Education and Professional Development, Specific Subject Areas
Capital One February 2013 - September 2014
Capital One May 2012 - February 2013
NOVO 1 November 2010 - February 2012
Humana May 2010 - November 2010
Tractor Supply November 2009 - February 2010
Frias Cab October 2008 - October 2009
Skills
Customer Service, Customer Satisfaction, Team Building, Call Centers, Microsoft Excel, Time Management, Microsoft Word, ProDoc, PowerPoint, Microsoft Office, Fax over IP, Fax Server, Efiling
Education
El Centro College 2012 — 2015
Associate's Degree, Legal Assistant/Paralegal, 3.0
Adult ed 2002 — 2002
Ged, Ged
Medical AssitNevada Career Inst 1998 — 2000
HIGH SCHOOLADULT ED, GED
Centers for Medicare & Medicaid Services April 2010 - Present
Humana January 2008 - April 2010
Emory University August 2006 - December 2007
Centers for Medicare & Medicaid Services May 2007 - August 2007
Skills
Data Analysis, Healthcare, Public Health, Medicare, Health Policy, SAS, Healthcare Information..., Research, Statistics, Medicaid, Process Improvement, Global Health, HIPAA, Program Evaluation, Program Management, Healthcare Management, Technical Writing
Education
Emory University 2006 — 2008
MPH, Health Policy and Management
University of Hartford 2002 — 2006
BS, Biology - Chemistry
The Coca-Cola Company July 2014 - Present
Emory University July 2012 - May 2014
Procter & Gamble May 2013 - August 2013
Humana Inc February 2011 - July 2012
Humana Inc February 2007 - February 2011
National Association of Health Underwriters 2010 - 2011
Humana July 2005 - February 2007
Lexmark August 2004 - May 2005
Skills
Resilience, Persistence, Cross-functional Team..., Persuasive Presentation..., Communication Skills, Management, Strategy, Leadership, Data Analysis, Sales, Training, Marketing, Project Management, Strategic Planning, Start-ups
Education
Emory University - Goizueta Business School 2012 — 2014
Master of Business Administration (MBA), Marketing
Tel Aviv University 2013 — 2013
Doing Business in Israel
University of Kentucky 2001 — 2005
Bachelor's, Marketing and Management
Humana August 2014 - Present
Blue Cross Blue Shield August 2011 - Present
WellPoint August 2011 - June 2014
El Paso MHMR January 2009 - June 2011
El Paso MHMR January 2009 - June 2011
Empire Today March 2008 - January 2009
United States Air Force November 2001 - September 2004
United States Air Force November 2001 - September 2004
Skills
Spanish, Office Administration, Data Entry, Customer Service, Word, Excel, PowerPoint, Typing, Scanners, Mail, Health Insurance, Computer Literate, Cash Flow Management, Budgeting, Accounts Payable, Phone Skills, Filing
Education
El Paso Community College 2009 — 2011
Associate of Arts (AA)
Jefferson High School
High School Diploma; Associates Degree, Applied Science
Jefferson High School
Diploma, High School Studies
Humana February 2015 - Present
Grady Health System August 2008 - February 2015
CIFAL Atlanta January 2013 - July 2013
Emory University School of Medicine January 2006 - August 2008
Care Tanzania February 2007 - May 2007
Skills
Healthcare, Public Health, Healthcare Information..., Healthcare Management, Program Management, Hospitals, Data Analysis, Epidemiology, Public Speaking, Leadership, Proposal Writing, Research, Clinical Research, Nonprofits, Qualitative Research, Community Outreach, Analysis, SPSS, Management, Strategic Planning, Training, Policy Analysis, Non-profits, Lean Thinking, Six Sigma, Statistical Data..., Statistical Modeling, Business Analysis, Business Intelligence, Business Process..., Workflow Management, Managing Workflow, Performance Improvement, Waste Reduction, EMR, Program Evaluation, Program Development, Project Management, Grants, Process Improvement, EHR, Health Education, Informatics, Patient Safety, Global Health, Policy, Healthcare Consulting, Customer Service, Medicine
Education
Georgia State University 2014 — 2016
Master's degree, Biology, General
Georgia State University 2006 — 2008
Master of Public Health (MPH), Epidemiology
Emory University 1999 — 2003
Bachelor of Arts (B.A.), Spanish Language and Literature
Pearson Briar, LLC 2014 - Present
Advocate Health Care 2013 - 2014
Advocate Health Care 2009 - 2012
Advocate Health Care 2007 - 2009
Advocate Health Care 2006 - 2007
Advocate Health Care 2004 - 2006
Management Consulting 2001 - 2004
Humana 1997 - 2000
Skills
Leadership Development, Strategic Planning, Project Management, Business Development, Process Improvement, Data Analysis, Leadership, Healthcare, Strategy, Performance Management, Business Planning, Management Consulting, Business Process..., Management, Hospitals, Healthcare Management
Education
Northwestern University - Kellogg School of Management
MBA, Health Industry Management and Strategy
Elmhurst College
BS, Business Administration
Harvard School of Public Health
Certificate, Project Management in Health Care
Humana November 2013 - Present
Humana September 2008 - November 2013
Corvel September 2005 - September 2008
Sheakley September 2002 - September 2005
Skills
Nursing Management, Nursing, Acute Care, Utilization Management, Nursing Education, Healthcare Management, Medical/Surgical, Managed Care, Home Care
Education
Hondros College 2012 — 2015
BS, Registered Nursing/Registered Nurse
El Centro College 1982 — 1984
ADN, Registered Nursing/Registered Nurse
Humana April 2015 - Present
Danielle's Hope December 2012 - Present
Southeastern Healthcare, Inc October 2011 - Present
Raleigh Rescue Mission October 2008 - October 2014
Danielle's Hope June 2010 - December 2012
Skills
Behavioral Health, Program Development, Public Health, Healthcare, Health Education, Event Planning, Case Managment, Program Management, Public Speaking, Community Outreach, Mental Health, Nonprofits, Social Services, Volunteer Management, Program Evaluation, Case Management
Education
ECPI University 2006 — 2008
Licensed Practical/Vocational Nurse Training
Humana July 2013 - Present
Humana August 2010 - July 2013
Skills
Process Improvement, Project Management, Management, Program Management, Leadership, Business Process..., Team Building, Strategic Planning, Cross-functional Team..., Data Analysis, Vendor Management, Training, PowerPoint, Business Analysis, Customer Service, Performance Management, Portfolio Management, Access, Project Planning, Insurance, Healthcare, Policy, Change Management, Visio, Consulting, Communication, Command Center, Portfoli
Education
Eastern Kentucky University 2002 — 2004
Master's in Public Administration, General
University of Kentucky 1997 — 2002
B.S., Journalism
Fort Knox High School
EJ Burton & Associates April 2003 - Present
Tiara: Exceptional Women's Coaching January 2009 - Present
SkillPath Seminars April 2010 - Present
Weekends With Whitney January 2010 - Present
Perspectives Ltd 2003 - 2015
Humana 2013 - 2014
Great Lakes Naval Station, Plato Learning, Inc. January 2005 - September 2010
LifeWatch February 2009 - December 2009
Novartis Pharmaceuticals January 2001 - January 2004
(Sanofi) Aventis Pharmaceuticals December 1990 - April 2001
Skills
Executive/Life Coach, Business Leadership..., Group..., Organizational..., Training, Strategic Planning, Emotional Intelligence, Performance Management, Change Management, Organizational..., Conflict Resolution, Coaching, Program Management, Management, Leadership, Seminars, Sales, Staff Development, Business Development, Personal Development, Selling, Sales Operations, Succession Planning, Employee Training, Talent Management, Event Planning, Marketing, Leadership Development, Team Building, Public Speaking, Executive Coaching, Career Development, Consulting
Education
University of Cincinnati 1985 — 1986
Health Education and Promotion
Eastern Michigan University 1980 — 1984
BS, Education
Humana July 2013 - Present
DaVita November 2010 - July 2013
Bon Secours Health System January 2009 - October 2010
Bon Secours Health System January 2008 - January 2009
Bon Secours Health System January 2005 - January 2008
Franklin Street Marketing August 2003 - January 2005
The Martin Agency August 2000 - August 2003
Skills
EMR, Start-ups, Risk Management, P&L Responsibility, Healthcare, Strategic Planning, Hospitals, Healthcare Information..., Healthcare Management, Managed Care, Public Relations, Healthcare Consulting, Clinical Research, Physician Relations, Healthcare Industry, Leadership, HIPAA, Public Speaking, Marketing Strategy, Project Management, Physicians, Nursing, Home Care, Strategy, Strategic Leadership
Education
Seton Hall University
Master's of Healthcare Administration (MHA)
Emory and Henry College
BA
Centene Corporation December 2014 - Present
Kirby & Associates Consulting LLC 2013 - Present
Humana 2012 - 2013
Humana 2011 - 2012
LifeSynch/Humana 2010 - 2011
Aetna 2007 - 2010
University of Michigan: M-CARE 2003 - 2007
Leade Health Inc. 2000 - 2003
University of Michigan: M-CARE 1998 - 2000
Henry Ford Health System: Wyandotte 1997 - 1998
Skills
Wellness, Managed Care, Health Promotion, Healthcare, Disease Management, Health Insurance, Wellness Coaching, Medicare, Health Education, Fitness, Healthcare Management, Healthcare Information..., Program Development, Coaching, Public Speaking, Clinical Research, Strategic Planning, Insurance, Case Managment, Public Health, Health Management, Population Health, Employee Wellness..., NCQA, Cardiac Rehabilitation, Exercise Physiology, Exercise Prescription, Leadership, Training, Corporations, Program Management, Strategy, Cross-functional Team..., Weight Management, Health Policy, Wellbeing, Vendor Management, Utilization Management, Healthcare Industry, Healthcare Consulting, Behavior Change, Provider Relations, Network Development, Informatics, Case Management
Education
Eastern Michigan University
BS, Exercise Science
University of Michigan
MS, Kinesiology
Humana February 2014 - Present
Aon Hewitt 1997 - November 2013
Skills
Benefits Administration, Employee Benefits, Call Centers, Performance Management, HRIS, Employee Relations, Health Insurance, Deferred Compensation, Process Improvement, Defined Benefit, Outsourcing, PeopleSoft, HR Consulting, Employee Engagement, Onboarding, Product Management, Talent Acquisition, Human Resources, Talent Management, Vendor Management, Leadership, COBRA, 401k, SDLC, BPO, Software Development..., Risk Mitigation, Resource Management, Requirements Gathering, Business Strategy, Performance Improvement, Budget Management, Information Technology, Business Development, Organizational..., Financial Reporting, Health Benefits..., Project Management
Education
Embry-Riddle Aeronautical University 1992 — 1997
B.S., Business Administration; End User Computer Science and Aerospace Studies
Humana May 2014 - Present
Humana April 2012 - Present
Humana January 2012 - May 2012
Humana June 2011 - January 2012
Humana 2011 - 2012
ZOOperstars! June 2002 - September 2011
IMG Western Kentucky University Sports Marketing August 2010 - May 2011
Hillerich & Bradsby Co. June 2010 - December 2010
Doe-Anderson Inc May 2009 - August 2009
Skills
Marketing Communications, Sales Management, Business Analysis, Proposal Writing, Sports, PowerPoint, Customer Service, Word, Microsoft Word, Sales
Education
Western Kentucky University 2007 — 2011
Marketing, Business Marketing
Elmhurst College 2006 — 2007
Trinity
Humana October 2014 - Present
Humana September 2013 - Present
The Exchange January 2010 - September 2013
The Exchange August 2008 - January 2010
Skills
Microsoft Excel, Microsoft Word, PL/SQL, Oracle, PTMS, OneSource, OBIEE, Customer Service, Financial Accounting, Microsoft Office, Financial Analysis, Access, PowerPoint, Time Management, Accounting, Teamwork
Education
University of Louisville 2012 — 2014
Bachelor of Business Administration (BBA), Accounting
Elizabethtown Community and Technical College 2009 — 2012
Humana July 2013 - Present
Data and Strategy Analysis August 2011 - September 2013
Centers for Disease Control and Prevention October 2011 - May 2013
Humana May 2012 - August 2012
Awaken Interactive March 2011 - August 2011
Kneon Inc. September 2010 - March 2011
Ignite Health October 2009 - July 2010
Kadence June 2008 - September 2008
Portland Communications June 2006 - September 2006
Skills
Data Analysis, SAS, Statistics, Analysis, Epidemiology, Public Health, SAS programming, Digital Strategy, Data Mining, Research, Statistical Modeling, Online Marketing, Biostatistics, Microsoft Office, Social Media, Data Management, SPSS, Marketing, Web Analytics, Keyword Research, Traffic Analysis, B2B, E-business, Healthcare Marketing, Excel, Google Analytics, Google Adwords, Omniture, Social Marketing, Pharmaceuticals, Medical Devices, Financial Modeling, Data Modeling, Business Analysis, Business Intelligence, Market Research, Bootstrapping, HEDIS, Regression Models, Panel Data Analysis, SQL, Big Data, Health Insurance, A/B testing, Analytics, Microsoft Excel, Pharmaceutical Industry, Strategy
Education
Emory University 2011 — 2013
MPH, Epidemiology
University of California, San Diego 2005 — 2009
BA, Joint Economics and Mathematics, Political Science
Sage Hill School 2001 — 2005
West Florida Health February 2015 - Present
Humana October 2012 - September 2014
First Health/Coventry April 2002 - March 2007
Quest Diagnostics March 1997 - April 2002
Skills
Six Sigma, Veterinary Medicine, Account Management, Provider Relations, Customer Satisfaction, Medicare Advantage, Medicare, Member of Toastmasters, HIPAA, HMO, PPO, Health Insurance, Network Development, Medicare Part D, Medicaid, Managed Care, Insurance, Health Policy, Claim, Healthcare Industry, Disability Insurance, Workers Compensation, Pharmacy Benefit..., Utilization Management, Long-term Care, Management, Medical Billing, Healthcare Consulting, Disease Management, Employee Benefits, Health Savings Accounts, Healthcare
Education
Eckerd College 2002 — 2004
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services, 4.0
St. Petersburg College 1982 — 1984
Associate of Arts (AA), Veterinary/Animal Health Technology/Technician and Veterinary Assistant, 4.0
Humana May 2014 - Present
Blue Cross Blue Shield of Michigan November 2010 - May 2014
McKesson Corporation December 2008 - June 2010
Hewlett Packard October 2007 - June 2008
Chrysler December 2006 - October 2007
Chrysler LLC. April 2006 - October 2007
Chrysler April 2005 - May 2006
Global LT, Ltd August 2004 - April 2005
w3r Consulting 2002 - 2003
Skills
Change Management, Risk Management, Agile, PMO, Documentation, Software Documentation, Program Management, PMP, Project Management, Vendor Management, Agile Methodologies, Certified Scrum Master..., Quality Assurance, System Deployment, CRM, Troubleshooting, Software Development, Management, SDLC, Visio, Requirements Analysis, Business Intelligence, Active Directory, Cross-functional Team...
Education
University of Detroit Mercy 2002 — 2003
Master of Science, Software Management
Eastern Michigan University 1998 — 2002
Bachelor of Business Administration, Computer Information Systems
Executive AirShare April 2014 - Present
Elizabeth City Regional Airport August 2012 - December 2012
US Department of Homeland Security / ARIES January 2012 - September 2012
Humana September 2009 - January 2010
Skills
Aviation, Matlab, Programming, Private Pilot, C++ Language, Applied Research, Testing, Airports, Team Leadership, Leadership, Research, Troubleshooting, Microsoft Word
Education
North Carolina State University
Bachelor's degree, Biological and Agricultural Engineering, Concentration in Environmental
Elizabeth City State University
Bachelor's degree, Aviation Science, Aviation Management Minor
Humana November 2013 - Present
New Washington State Bank August 2013 - November 2013
Eastern Michigan University June 2011 - June 2013
University of Evansville November 2009 - May 2011
New Washington State Bank May 2008 - August 2010
HOLA - Hospitallity and Outreach for Latin Americans January 2010 - April 2010
Skills
SAS, SPSS, Stata, Gretl, Eviews, Microsoft Office, conversational Spanish, Customer-focused Service, Supervisory Experience, Student Development, Public Speaking, Customer Service, Management, Higher Education, Training, PowerPoint, Spanish
Education
Eastern Michigan University 2011 — 2013
Master of Arts (M.A.), International Economics and Development, Graduate Student
University of Evansville 2007 — 2011
Bachelor of Arts and Bachelor of Science, International Studies, Economics, Political Science Minor: Spanish and Latin American Studies
Harlaxton College 2009 — 2009
British Politics and Culture
Zhejiang University 2008 — 2008
Chinese Studies
Humana October 2013 - Present
ArtsWestchester September 2008 - October 2013
Freelance / Graphic Design Services 2003 - 2013
Simayof 2002 - 2004
Skills
Adobe Creative Suite, InDesign, Graphic Design, Photoshop, Illustrator, Public Relations, WordPress, Art, Web Design, Mac, Photography, Pre-press, Art Direction, Email Marketing, Painting, Drawing, Graphics, Brochures, Advertising, Flash
Education
Eastern Michigan University 2000 — 2002
Bachelor of Fine Arts (BFA)
Humana September 2013 - Present
Beacon Oncology Nurse Advocates May 2012 - Present
PMSI January 2010 - June 2011
Kindred Healthcare January 2008 - April 2009
GHI 2006 - 2007
Memorial Sloan-Kettering Cancer Center May 2005 - May 2006
Blue Cross Blue Shield of Massachusetts 2003 - 2005
Dana-Farber Cancer Institute 2001 - 2004
Brigham and Women's Hospital 1997 - 2001
Emory University Hospital 1995 - 1997
Skills
Program Development, Policy, Project Management, Needs Analysis, Managed Care, Healthcare, Healthcare Management, Hospitals, Healthcare Information..., Medicare, Nursing, Clinical Research, Medicaid, Case Managment, EMR, HIPAA, Informatics, Patient Safety, Utilization Management, Public Health, Serve on the Oncology..., Healthcare Consulting, Strategic Planning, Health Insurance, Disease Management, Treatment, Patient Advocacy, Elder Care, Healthcare Industry, Provider Relations, Long-term Care, Home Care, Physician Relations, Physicians, Quality Improvement, Health Policy, Revenue Cycle, EHR, Acute Care, Case Management, Oncology, JCAHO, Health Education, Critical Care, Medicine, Cancer, Inpatient, Medical Billing, Practice Management, Patient Education
Education
Simmons College 1997 — 2000
MS
Emory University 1995 — 1997
Jackson School of Nursing 1991 — 1993
diploma
Miami Dade College 1991 — 1993
AS
Falmouth Academy, Falmouth High 1984 — 1986
Avaya April 2013 - Present
JT Packard November 2012 - April 2013
Humana July 2012 - November 2012
Avaya January 2005 - October 2011
Lucent Technologies/Avaya April 1998 - January 2005
Norstan Communications July 1988 - April 1998
Skills
Avaya, PBX, Telephony, VoIP, Telecommunications, Troubleshooting, Customer Service, Problem Solving, Negotiation, Managed Services, Cabling, Unified Communications, Customer Satisfaction, Voice Mail, T1, ACD, Unified Messaging, IP, SLA, Fundamentals of ROI and..., Six Sigma, Customers, Conflict and..., Understanding Your..., Customer Relations, Service Management, PMP, Call Center, Contact Centers, Call Centers, Disaster Recovery, IVR, SIP, Management, Service Delivery, ITIL v3 Foundations..., SIP Trunking, Wireless, MPLS
Education
Edgewood College
BS, Business/Psychology
Wisconsin School of Electronics
Certification, Electronics
Humana July 2015 - Present
Oakwood Healthcare May 2012 - July 2015
Henry Ford Health System March 2010 - July 2012
Detroit Medical Center December 2004 - May 2009
COMPUWARE CORPORATION January 1997 - January 2004
CREATIVE SOLUTIONS, INC January 1995 - January 1997
Skills
EMR, Software Documentation, Healthcare, Technical Writing, ACLS, BLS, Nursing, CPOE, Training, Instructional Design, Testing, Quality Assurance, Healthcare Information..., Integration, Hospitals, Cerner, HIPAA, Epic Systems, Inpatient
Education
ITT Technical Institute 2009 — 2011
Associate of Science, Nursing
Eastern Michigan University 1994 — 1996
Technical/Professional Communications
The University of Findlay 1988 — 1993
BA, English, Writing
Humana October 2014 - Present
U.S. Rep. Allyson Y. Schwartz May 2014 - September 2014
Pennsylvania for Allyson August 2013 - May 2014
U.S. Rep. Allyson Y. Schwartz June 2009 - August 2013
U.S. Rep. Allyson Y. Schwartz December 2004 - June 2009
Allyson Schwartz for Congress August 2004 - November 2004
Spitfire December 2002 - August 2004
Carlos Nolla for Congress August 2002 - November 2002
Joint Emergency Campaign 2002 - August 2002
Fenton 2001 - 2002
Education
Edinboro University of Pennsylvania 1996 — 2000
Bachelor's Degree, Communications
Cambridge Consulting Group June 2013 - Present
Humana October 2012 - June 2013
Humana February 2011 - October 2012
Echo Global Logistics August 2009 - February 2011
Education
Elmira College 2005 — 2009
Business Administration, Management and Operations
Davison
Humana June 2015 - Present
MousePaw Games May 2014 - June 2015
Spokane Public Schools October 2011 - March 2012
Cannon Beach Conference Center June 2010 - September 2010
Metalite Industries July 2007 - August 2007
Skills
Java, C#, MySQL, PHP, Python, C, Teaching, ASP.NET, Programming, Computer Science
Education
Eastern Washington University 2008 — 2015
Bachelor of Arts (B.A.), Foundations in Computer Science
CourtVision International January 2015 - Present
Humana February 2014 - Present
Next.IT, Inc. July 2013 - June 2014
Elmira College June 2011 - July 2013
Palm Beach Autographs April 2005 - August 2007
Skills
Student Development, Team Building, Team Leadership, Student Affairs, Higher Education, Student Engagement, Admissions, Program Development, Public Speaking, Fundraising, Mediation, Conflict Resolution, Management, Department Budgeting, Coaching, Life Coaching, People Skills, Social Networking, Social Media, Social Media Marketing, Residence Life, Customer Service, Time Management, Microsoft Office, PowerPoint
Education
Elmira College 2011 — 2013
Master's degree, Business Administration and Management, General, 3.9
Elmira College 2007 — 2011
Bachelor of Science (BS), Marketing/Marketing Management, General, 3.37
Humana February 2014 - Present
Zumba Fitness with Heather Krauser February 2012 - Present
Westport Axle November 2010 - January 2014
Robert Half International June 2008 - January 2010
Louis T. Roth. CPA's December 2007 - April 2008
Skills
Analytics, Microsoft Excel, Outlook, Microsoft Office, Management, Supervision, Syteline ERP, AS400 system, Hyperion Enterprise, ProSystem fx Tax, PeopleSoft, Financial Analysis, Financial Reporting, Financial Accounting, Financial Audits, Tax Preparation, Grants, CPA, Accounting, Forecasting, Budgets, Corporate Finance, Financial Modeling, Finance, Internal Controls
Education
University of Louisville 2006 — 2007
Bachelor of Science (B.S.), Accounting, 3.94
Western Kentucky University 2005 — 2006
Elizabethtown Community and Technical College 2003 — 2005
Delta Air Lines October 2014 - Present
U.S. National Guard August 2012 - Present
Goizueta Business School August 2012 - May 2014
Humana May 2013 - August 2013
U.S. National Guard November 2009 - September 2010
U.S. National Guard January 2009 - October 2009
U.S. National Guard December 2007 - December 2008
U.S. National Guard June 2006 - September 2007
Skills
PowerPoint, Customer Service, Microsoft Office, Public Speaking, Team Leadership, Microsoft Word, Financial Analysis, Process Improvement, Data Analysis, Analysis, Project Management, Operations Management, Leadership, Management, Leadership Development, Program Management, Strategic Planning, Military
Education
Emory University - Goizueta Business School 2012 — 2014
Master of Business Administration (MBA), Corporate Finance
Troy University 2010 — 2012
Bachelor of Science, Business Management
Humana July 2013 - Present
Fayevor Management January 2012 - Present
Penn State University May 2012 - Present
Milton Hershey School June 2008 - May 2012
University of Notre Dame 2002 - 2008
Skills
Artist Management, Coaching, Event Planning, Non-profits, Community Outreach, At-risk, Social Services
Education
National Online Insurance School 2013 — 2013
Pre-licensing Certificate, Licensed Producer - Health, Life & Accident
Elizabethtown College 2009 — 2011
Associate of Science (A.S.), Human Services
Amerigroup October 2013 - Present
Amerigroup Corporation July 2012 - Present
Meharry Medical College 2008 - Present
Amerigroup Corporation October 2008 - July 2012
MDwise Hoosier Alliance/Amerihealth Mercy Indiana September 2006 - October 2008
MPlan October 2002 - September 2006
Indiana Primary Health Care Association 2001 - 2006
HealthNet Community Health Centers March 1999 - October 2002
National Health Services April 1997 - March 1999
Humana September 1990 - May 1997
Skills
Physician consultant -..., Physician Leadership, Physician advisor -..., Disease Management, Utilization Management, Medicaid, Medical Management, Medicare, Healthcare Management, Credentialing, Managed Care, Medicine, Practice Management, Revenue Cycle, Case Managment, Health Policy, Physicians, NCQA, Healthcare, Quality Improvement, Hospitals, Clinical Research, Pharmacy Benefit..., Management, Healthcare Information..., Healthcare Consulting, EMR
Education
Family Practice Residency 1982 — 1985
Family Practice
Medical College of Georgia School of Medicine 1973 — 1977
MD, Medicine
Emory University 1969 — 1973
BA, Chemistry
Northside Highschool
GoHealth September 2005 - Present
Humana August 2003 - July 2005
Skills
Project Management..., Process Improvement, Health Insurance, Project Management, Business Analysis, Insurance, Account Management, Strategic Planning, Sales, Software Development, Marketing Strategy, Analysis, Vendor Management, CRM, Data Analysis, Leadership, Training, Customer Service, Management, Team Building
Education
Edgewood College
Fenwick High School
PwC March 2014 - Present
Johnson & Johnson May 2013 - August 2013
Humana May 2012 - August 2012
RWN: Refugee Women's Network April 2011 - August 2011
Family Intervention Services, Inc. November 2010 - August 2011
International Rescue Committee August 2010 - August 2011
Rotary International January 2009 - December 2009
R.H. Buckman & Associates November 2007 - December 2008
AmeriCorps November 2006 - October 2007
Frager Law Firm May 2006 - October 2006
Skills
Spanish, Healthcare, Microfinance, Business Process..., Project Management, Strategy, International Relations, Management
Education
Emory University - Goizueta Business School 2011 — 2013
Master of Business Administration (MBA), Strategy
Emory University 2011 — 2013
Master of Public Health (MPH), Health Policy & Management
Universidad de la República
M.A., International Relations (non-degree seeking)
Rhodes College 2002 — 2006
B.A., Latin American Studies; Spanish
AVID Risk Solutions September 2012 - Present
Humana January 2012 - September 2012
The Murphy Insurance Group February 2010 - December 2011
Education
Edgewood College 2004 — 2009
Marketing and Graphic Design
Lawrence University July 2013 - Present
Lawrence University January 2011 - July 2013
Edgewood College January 2007 - January 2011
Lawrence University August 2004 - August 2006
Humana September 2003 - August 2004
John Hancock Financial Services August 2002 - August 2003
Skills
Student Financial Aid, Higher Education, Recruiting, Admissions, Customer Service, Student Affairs, Student Development, Strategic Planning, Community Outreach, Data Analysis, Nonprofits, Academic Advising, Public Speaking, Event Planning
Education
Edgewood College 2007 — 2010
MBA
Lawrence University 1998 — 2002
BA, Anthropology
Walmart July 2015 - Present
Walmart September 2014 - July 2015
Walmart August 2012 - August 2014
Walmart February 2010 - July 2012
Humana June 2009 - August 2009
Wal-Mart May 2008 - August 2008
Walgreens April 2007 - August 2008
Skills
Business Strategy, Retail Management, Operations, Public Health Policy, Healthcare Management, Marketing Strategy, Cross-functional Team..., Pharmacy Operations, Merchandising, Team Leadership, Pharmacy Automation, Strategy, Program Management, Pharmacy, Competitive Analysis, Leadership, Marketing, Medicare, Store Management, Clinical Research, Healthcare, Pharmacists, Data Analysis, Disease Management, Pharmacy Benefit..., Medication Therapy..., Managed Care, HIPAA, Medicaid, Medicare Part D, Prescription, Health Policy
Education
Emory University - Goizueta Business School 2007 — 2009
MBA, Strategy, Marketing, Leadership
Rollins School of Public Health, Emory University 2007 — 2009
MPH, Health Policy
The University of Georgia 2003 — 2007
Doctor of Pharmacy, Pharmacy
The Friends of Israel Gospel Ministry, Inc. August 2014 - Present
Humana June 2005 - August 2013
Skills
Health Insurance, Insurance, Term Life Insurance, Life Insurance, Fixed Annuities, Medicare, Commercial Insurance, Disability Insurance, Whole Life
Education
Edinboro University of Pennsylvania 1968 — 1972
Bachelor of Education (BEd), Library Science, 3.0
Bankers Life September 2015 - Present
Western and Southern Financial Group February 2014 - June 2014
Humana October 2007 - February 2014
Humana August 2005 - October 2007
State Farm August 2004 - June 2005
Deason Insurance Agency December 2001 - December 2003
Skills
Sales Management, Direct Sales, Marketing Management, Medicare, Sales, Sales Presentations, Customer Retention, Health Insurance, Insurance, Outside Sales, Selling Skills, Term Life Insurance, Life Insurance, Training, Customer Service, Strategic Planning, Sales Operations, Property & Casualty..., Leadership, Managed Care, Team Building, Management, Disability Insurance
Education
Univeristy of South Florida 1980 — 1982
Bachelor of Arts (B.A.), Marketing
Edison Community College 1977 — 1979
Associate of Arts (AA), Business Administration and Management, General
Humana May 2014 - Present
Skills
SharePoint, Project Management, Management, Analysis, Leadership, Financial Analysis, Access, SQL, Microsoft Excel, PowerPoint, Oracle, Relationship Management, Application Architecture, Communication, Strategic Planning, Business Strategy, IT Strategy, IT Infrastructure..., IT Solutions, Strategic Partnerships, Secure FTP, Big Data, Process Improvement, Visio, Customer Service, Insurance, Team Building, Cross-functional Team..., Business Analysis, Finance, Program Management, Health Insurance, Vendor Management, Process Engineering, Quality Assurance, Medicaid Managed Care, Medicare, Medicaid, IT & Business Strategy..., Consulting, Healthcare, Training, SDLC, Risk Management
Education
Emory University
Indiana University-Southeast
BS
Humana July 2015 - Present
Softcard August 2013 - June 2015
Bank of America April 2012 - August 2013
Bank of America August 2010 - April 2012
Bank of America June 2008 - August 2010
Bank of America January 2006 - June 2008
MBNA Technology, Inc. April 1996 - January 2006
Skills
Management, Strategy, SDLC, Integration, Executive Management, Leadership, Program Management, Vendor Management, Software Development, Enterprise Software, Credit Cards, Financial Services, Business Transformation, Banking, Payments, Mobile Payments, Business Analysis, Credit, Risk Management, Portfolio Management, E-commerce, Project Portfolio..., Outsourcing, IT Strategy, Project Management, IT Management, Requirements Gathering, Process Improvement, Analytics, Mortgage Lending, Change Management, Business Process..., IT Operations, Team Leadership, Project Delivery, PMO, Governance, Business Intelligence, PMP, Business Continuity, Information Technology, Call Center, Enterprise Architecture, Business Process, Call Centers, Mobile Commerce, Start-ups, Healthcare Information..., health inf
Education
Embry-Riddle Aeronautical University 1989 — 1993
Bachelor of Science (BS), Computer Science
Aetna September 2013 - Present
Coventry Health Care October 2011 - Present
PURSUIT Benefit Solutions December 2007 - November 2011
Coventry Health Care 2011 - 2011
Humana January 2001 - December 2007
Medical Associates January 1996 - January 1998
Skills
Consumerism, Health Policy, Managed Care, Health Insurance, Medicare, Insurance, Employee Benefits, Group Insurance, Long-term Care, HMO, Healthcare, Strategic Planning, Leadership, Team Building, Management
Education
Eckerd College
Bachelor of Business Administration (BA.), Strategic Studies, Accounting and Finance
Eckerd College
BS, Business/Strategic Planning
Humana January 2012 - Present
West Central Florida Area Agency on Aging September 2010 - January 2012
Unison Behavioral Health Group September 2008 - December 2009
Unison Behavioral Health Group November 2007 - September 2008
Community Living Network 2006 - 2007
Detroit Recovery Project 2006 - 2006
Food Gatherers 2005 - 2005
Brighton Hospital 2005 - 2005
Skills
Social Services, Adults, Crisis Intervention, Program Development, Treatment, Psychology, Staff Development, Interventions, Child Development, Community Development, Event Planning, Community Outreach, Home Care, Time Management, Elder Care, Job Coaching, Case Managment, Family Therapy, Group Therapy, Developmental..., Healthcare, Career Counseling, Program Evaluation, Conflict Resolution, Non-profits, Mental Health Counseling, Adolescents, Behavioral Health, Case Management Services, Grief Counseling, Mental Health, Fundraising, Therapists, Program Management, Management, Coaching, Volunteer Management, Nonprofits, Case Management
Education
University of South Florida 2013 — 2016
Masters of Counselor Education, School Counseling
Eastern Michigan University 2002 — 2007
BSW, Social Work
JenCare Medical Center (A Humana Company) June 2013 - Present
Humana June 2011 - June 2013
Senority Health February 2008 - April 2011
SCAN Health Plan April 2004 - February 2008
Skills
Event Planning, Microsoft Office, Microsoft Excel, Research, PowerPoint, Microsoft Word, Leadership, Management, Public Speaking, Customer Service, Sales, Provider Network..., Provider Relations, Healthcare, Team Building, Strategic Planning, Health Insurance, Training, Managed Care, Healthcare Management, HIPAA, Marketing, Medicare
Education
Emory University 2013 — 2014
Paralegal Certificate, Law
University of LaVerne
MHA, Health Care Administration /Law
University of Phoenix
BSBA, Business / Law
Methodist Health System August 2005 - Present
Epilepsy Foundation February 2000 - January 2005
Humana November 1995 - January 2000
Skills
Hospitals, Medical Terminology, Healthcare, Healthcare Management, EMR, HIPAA, Healthcare Information..., Nursing, Medical Records, Patient Safety, Data Entry, Meditech, Epic Systems, EHR, Medical Billing, Administrative..., Cpr Certified, Outlook, BLS, Public Health, Revenue Cycle, Clinical Research, Medical Coding, Medicare
Education
El Centro College 1971 — 1973
Associate's degree, Health/Health Care Administration/Management
South Oak Cliff High School 1968 — 1971
Diploma, Basics
Humana January 1995 - Present
Humana January 1995 - Present
Jonathons Portrait 2006 - 2010
Humana 1997 - 2008
Humana 1997 - 2008
Best Buy October 1990 - March 1997
Skills
Instructional Design, E-Learning, Instructor-led Training, Adult Education, Training, Needs Analysis, Learning Management, Captivate, ADDIE, Blended Learning, Learning Management..., Training Delivery, Leadership Development, Performance Improvement, Content Development, Organizational..., Workshop Facilitation, Staff Development, Lectora, Curriculum Design, Coaching, Talent Management, Performance Management
Education
Edgewood College 2009 — 2012
University of Wisconsin-Madison
Wordsworth Academy May 2015 - Present
DePuy Synthes December 2012 - May 2015
Saladworks, LLC December 2010 - March 2013
Humana September 2012 - December 2012
Chester County Hospital Wellness Center 2012 - 2012
Skills
PowerPoint, Public Speaking, Microsoft Word, Microsoft Office, Microsoft Excel, Nutrition, Customer Service, Health Education, Research, Social Media, Nutrition Education, Event Planning, Social Networking, Leadership, Team Building, Fundraising, Sales, Event Management, Cpr Certified, Data Entry, SPSS, Outlook, Inventory Management, Social Media Marketing, Training, Time Management, Healthcare, Marketing, Customer Satisfaction
Education
West Chester University of Pennsylvania 2008 — 2012
Bachelor of Science (B.S.), Public Health: Health Promotion
Barcelona International College 2011 — 2011
Spanish Language and Literature
Edge Hill University 2011 — 2011
European Studies/Civilization
Benevis November 2013 - Present
Kool Smiles May 2009 - November 2013
Great-West Healthcare September 2003 - November 2007
Humana November 2000 - June 2003
Skills
Revenue Cycle, HIPAA, Healthcare, Healthcare Management, Data Analysis, PowerPoint, Microsoft Office, Health Insurance, 10 Key, MS Excel Pivot Tables, Appeals, Emergency Medical, Internal Audit, Provider Enrollment, Proprietary Software, Training, Microsoft Excel, Medical Billing, Customer Service, Medicaid, Analysis, Process Improvement, Invoicing, Healthcare Information..., Leadership, Software Documentation, Hospitals, Medical Records, Clinical Research, Revenue Cycle Management, Employee Training
Education
Edison Community College 1985 — 1989
Associate of Arts (AA), Pre-Medicine/Pre-Medical Studies, 3.29
Edison Community College 1985 — 1989
Associate of Arts (AA), Medicine
Humana September 2008 - Present
Skills
Certified Case Manager, Certified Professional..., Credit, Certified Project..., Certified Professional...
Education
Elizabethtown Community and Technical College
Associate of Applied Science, Registered Nursing/Registered Nurse
BlueCross BlueShield of Tennessee 2011 - September 2014
Onlife Health January 2011 - February 2012
Humana November 2003 - March 2009
Skills
Disease Management, Healthcare, Wellness, Insurance, Employee Benefits, Health Insurance, Account Management, Strategic Planning, Sales, Managed Care, Healthcare Management, Health Promotion, Wellness Coaching, Coaching, Team Building, Call Center, Process Improvement, Public Speaking, Customer Service, Data Analysis
Education
Tufts University School of Medicine 1996 — 1997
MS, Health/Health Care Administration/Management
Emerson College 1996 — 1997
Ma, Health and Wellness, General
Snowbird Ski and Summer Resort August 2015 - Present
Snowbird Ski and Summer Resort March 2014 - July 2015
Levy Restaurants May 2013 - November 2013
Levy Restaurants May 2012 - May 2013
Levy Restaurants April 2011 - May 2012
Humana March 2010 - June 2010
J3L Resources, LLC. March 2010 - April 2010
Erickson Retirement Communities August 2009 - March 2010
ACO Hardware Headquarters December 2006 - November 2008
ACO Hardware September 2002 - December 2006
Skills
Onboarding, PeopleSoft, Microsoft Office, HRIS, Microsoft CRM, Lotus Notes, Kronos Workforce..., Kronos Time Keeper, Call-em-all, Learning Management..., Ultipro, Hiring, HR Policies, Human Resources, Interviews, Kronos
Education
Eastern Michigan University 2008 — 2009
MBA, Human Resource Management
Wayne State University 2004 — 2006
BS in Business Admin., Management
Humana August 2013 - Present
Blue Cross and Blue Shield of Illinois May 1983 - July 2013
Skills
Health Insurance, Employee Benefits, Healthcare Management, Strategic Planning, Process Improvement, Medicare, Healthcare, Product Management, PPO, Healthcare Information..., HIPAA, Team Building, Managed Care, HMO, Leadership, Vendor Management, SDLC, Business Process..., Network Development, Disease Management, Health Policy, Provider Relations, Medicaid, Health Care Reform
Education
Elmhurst College 1998 — 2003
Bachelor's degree
Elmhurst College 1997 — 2003
Bachelor's degree, Business Administration and Management, General
Self-Employed October 2014 - Present
CardioFocus April 2012 - September 2013
IkaSystems September 2010 - January 2012
Humana May 2009 - September 2010
Humana November 2007 - May 2009
KLP Research Consulting January 2005 - January 2009
Multiple 1998 - 2005
Aperture Credentialing 1997 - 1998
Baptist Hospital East 1989 - 1997
Skills
Clinical Research, Clinical Trials, Healthcare, Clinical Monitoring, Nursing, Medical Devices, Pharmacovigilance, Quality Assurance, Managed Care, Data Analysis, Clinical Research..., Clinical Research..., Designing and selling..., Managed Care..., Change Management, Medical Device Safety, Managed Care..., Quality Improvement..., Clinical Outcomes and..., Process Improvement, Pharmaceutical Industry, GCP, FDA, Clinical Development, Protocol, Training, Regulatory Affairs
Education
Elmhurst College 1985 — 1988
Bachelor of Science, Nursing
Indiana University Bloomington 1979 — 1983
Business/Computer Programming
Humana December 2014 - Present
HealthPlus of Michigan April 2002 - November 2014
Physicians Health Plan of Mid-Michigan September 2000 - April 2002
HealthPlus of Michigan November 1997 - September 2000
Skills
Medicaid, Medicaid Managed Care, Medicare, Strategic Planning, Strategy, Healthcare, Planning Budgeting &..., Compliance, Leadership, Business Development, Cross-functional Team..., New Business Development, Program Management, Data Analysis, Operational Planning..., Marketing, Process Improvement, Health Policy, Collaborative Work, Insurance, Member Recruitment and..., HMO, Management, Health Insurance, HIPAA, Healthcare Management, Disease Management, Managed Care, Provider Relations, Business Strategy, Team Building, Healthcare Information...
Education
Eastern Michigan University 1989 — 1992
Master of Business Administration (M.B.A.), Business Administration and Management, General
Eastern Michigan University 1982 — 1986
Bachelor of Science (B.S.), Health/Health Care Administration/Management
C.S. Mott Community College 1980 — 1982
Associate of Arts (A.A.), Business Administration and Management, General
Humana April 2013 - Present
Genworth Financial (formerly "GE Financial Assurance") September 2006 - April 2013
Banc of America Investments & Edward Jones March 2003 - September 2006
BP Solar August 2001 - February 2003
The Relizon Company August 2000 - August 2001
U.S. Army May 1995 - August 2000
Skills
Leadership, Risk Management, Insurance, New Business Development, ETFs, Finance, Chartered Financial..., Financial Services, Investments, Operations Management, Financial Risk, Relationship Management, Wealth Management, Strategic Financial..., Portfolio Management, Business Analysis, Change Management, Financial Analysis, Strategy
Education
University of Richmond - Robins School of Business
M.B.A
Eastern Michigan University
Bachelor of Science (B.S.)
Humana January 2010 - Present
InterContinental Hotels Group April 2000 - January 2010
Holiday Inn Worldwide March 1994 - April 2000
CIGNA Property & Casualty July 1990 - March 1994
Skills
Safety Management, Risk Management, Crisis Management, Insurance, Loss Prevention, Safety Management..., Liability, Workers Compensation, EHS, Training, Emergency Management, Leadership, Occupational Health, Private Investigations, Employee Training, Security Management, Security, Fire Safety, Business Continuity, Supervisory Skills, Auditing, Management, Physical Security, Executive Management, Accident Investigation, Strategic Planning, Analysis, Program Management, Security Operations, Security Audits, Risk Analysis, Enterprise Risk..., Industrial Hygiene, Change Management, Risk Assessment, Team Building, Team Leadership, Ergonomics, Workplace Safety, Protection, Budgets
Education
Tiffin University 2009 — 2011
MBA, With Distinction
Emory University 2008 — 2008
Executive Development Program, Goizueta Business School
Grand Valley State University 1986 — 1990
BS, Occupational Safety & Health
Humana July 2010 - Present
Unemployed July 2010 - May 2013
Education
Argosy University 2009 — 2010
Masters, Management
Eckerd College 1997 — 1999
Bachloers, Business Management
Humana February 2013 - Present
Arbonne International December 2011 - Present
Clinical Research of West Florida October 2011 - September 2012
Morton Plant Mease August 2006 - October 2011
St. Joseph Mercy Hospital August 2004 - August 2006
Skills
Exercise Physiology, Exercise Prescription, EKG, Rehabilitation, Cardiac, Clinical Research, Fitness Training, Phlebotomy, Regulatory Requirements, Social Networking, Problem Solving, Patient Education, Patient Monitoring, Patient Satisfaction, Health Insurance, Wellness
Education
Sullivan University 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Eastern Michigan University 2000 — 2006
Bachelor of Science, Exercise Science
Humana July 2008 - Present
Thoroughbred Technologies November 2001 - November 2003
Clover Technologies Group 2001 - 2003
Skills
Health Insurance, Process Improvement, Insurance, Employee Benefits
Education
Xavier University 1997 — 1999
MBA
Embry-Riddle Aeronautical University 1989 — 1991
Humana October 2013 - Present
Humana Vitality May 2013 - Present
Independant Contractor 1996 - March 2013
Gay & Lesbian Fund for Colorado August 2006 - December 2011
Civic Light Opera of the Southern Bay Cities April 2007 - August 2007
Gill Foundation's Gay & Lesbian Fund for Colorado August 2006 - February 2007
Colorado Festival of World Theatre 2006 - 2006
Cedar Point Amusement Park April 1999 - September 2003
Skills
Public Relations, Project Management, Community Outreach, Sales, Networking, Customer Service, Teamwork, Databases, Time Management, Theatre, Performing Arts, Sponsorship, Stage, Nonprofits, Event Planning, Fundraising, Public Speaking, Social Media, Art, Volunteer Management, Event Management, Editing, Facebook, Grant Writing, Grants, Media Relations, Microsoft Office, Non-profits, Philanthropy, Research, Social Networking, Strategic Planning
Education
Eastern Michigan University 1988 — 1990
Communications
St. Petersburg College
Associate of Arts
BayCare Health System/St. Joseph's Hospital 2010 - Present
Humana December 2008 - November 2010
FMQAI April 2007 - December 2008
USF College of Public Health 2000 - 2006
GTE Family Health Center January 1996 - January 2000
GTE Family Health Center 1996 - 2000
Excel (Arbors at Tampa) January 1996 - January 1997
Brandon Outreach Clinic January 1994 - January 1997
Saline Community Hospital January 1990 - January 1992
University of Michigan Medical Center January 1987 - January 1990
Skills
Healthcare, Public Health, Public Speaking, Medicine, Grants, Community Outreach, Strategic Planning, Program Development, Hospitals, Healthcare Management, Medicare, Patient Advocacy
Education
University of South Florida 1998 — 2000
Master of Public Health (MPH), Public Health Practice
University of South Florida 1997 — 2000
Masters, Public Health
Eastern Michigan University 1984 — 1986
Bachelor of Science, Nursing
Arlington International Racecourse 2009 - Present
Whole Foods Market 2002 - 2008
Humana January 1992 - 2000
Education
Edgewood College 1988 — 1992
Humana April 2015 - Present
Independent Healthcare Consultant June 2014 - April 2015
MedHOK Healthcare Solutions May 2013 - May 2014
WellCare Health Plans, Inc. May 2012 - May 2013
WellCare May 2009 - April 2012
WellCare April 2007 - April 2009
WellCare September 2006 - April 2007
Danka Office Imaging 2005 - 2006
Danka Office Imaging 2004 - 2005
Danka Office Imaging 2001 - 2004
Skills
Medicaid, Health Insurance, Medicare, Provider Relations, Managed Care, Process Improvement, Healthcare, Operations Management, Vendor Management, Insurance, Project Management, Claim, Software Documentation, HIPAA, Healthcare Information..., Analysis, Healthcare Management, Business Process..., Healthcare Industry, Health Policy, Cross-functional Team..., Healthcare Consulting, Account Management, SDLC, Policy, Strategic Planning, Leadership, Access
Education
Eckerd College 2002 — 2005
Bachelor's Degree, Business Administration, Management and Operations, Honors
Social Media Enhancement Services and Consulting September 2013 - March 2015
Sedgwick Claim Management Services June 2008 - August 2013
Hewitt Associates August 2002 - May 2008
Humana Health Plans February 2001 - August 2002
Humana August 1999 - February 2001
Advocate Health Care May 1998 - August 1999
Chicago Health System (previously MacNeal Health Providers) March 1996 - May 1998
Skills
Process Improvement, CRM, Management, Leadership, Strategy, Project Management, Employee Benefits, Claims Management, Claims Operations, Creative Writing, Strategic Planning, Strategic Thinking, Strategic Consulting, Operational Efficiency, Operational Strategy, Six Sigma, Medical Compliance, Statutory Compliances, Benefits Administration, Benefits Design, User Acceptance Testing, Process Engineering, Quality Auditing, Social Media, Social Media Consulting, Social Media Strategist, Training, Customer Service, Insurance, Team Building, Analysis, Recruiting, Business Strategy, Cross-functional Team..., Leadership Development, Customer Retention, Contract Management, Contract Negotiation, Managed Care, Healthcare Management
Education
Elmhurst College 1994 — 1997
Bachelor's of Science, Business Management
Humana July 2013 - Present
Humana July 2012 - July 2013
Humana June 2007 - July 2012
Giro, Inc. (Warranty House International) July 2001 - June 2007
UPS August 1982 - July 2001
Skills
Vendor Management, Contract Negotiation, Governance, Project Management, Mergers, Sourcing, Strategy, Telecommunications, Management, Mergers & Acquisitions, Negotiation, Procurement, Management Consulting, Financial Analysis, Continuous Improvement, Operations Management, Budgets, Analysis, Product Development, Business Process..., Process Improvement, Program Management, Leadership, Change Management, Business Analysis, Risk Management, Cross-functional Team..., Purchasing, Enterprise Software, Strategic Sourcing, Outsourcing, Strategic Planning, Project Planning, Supply Management, Business Intelligence, Information Technology, Team Building, Business Process, SDLC, IT Strategy, Executive Management, Six Sigma, IT Management
Education
Embry-Riddle Aeronautical University
AMT, Aviation Maintenance Technology
University of Louisville - College of Business
Integrative MBA, Entrepreneurship / Intrapreneurship
Louis D. Brandeis School of Law at the University of Louisville
Juris Doctor, Law
University of Louisville - College of Arts & Sciences
BS, Zoology/Microbiology
St. Xavier High School
Diploma
Anthem October 2014 - Present
Humana October 2001 - October 2014
Aetna 1995 - 2001
USHealthcare 1995 - 1997
Vanguard June 1993 - August 1995
Skills
Managed Care, Health Savings Accounts, Health Insurance, Medicare, Sales, Employee Benefits, Provider Relations, PPO, Disability Insurance, Healthcare, Health Policy, Life Insurance, Health Care Reform, Brokers, Network Development, Medicare Part D, Underwriting, Disease Management, Benefits Administration, Pharmacy Benefit..., Insurance, Medicaid, Healthcare Industry, Long-term Care, Account Management, HMO, Group Insurance, Selling, Customer Relations, Strategic Planning, Team Building, Leadership, Process Improvement, Management
Education
Elon University 1989 — 1993
Bachelor's Degree, Business and Corporate Communications
Hilton Worldwide June 2015 - Present
GE Energy July 2010 - June 2015
Emory July 2008 - May 2010
Humana 2009 - 2009
Georgia-Pacific LLC January 2005 - July 2008
Domtar 2000 - 2003
Skills
Strategic Sourcing, Cross-functional Team..., Pricing, Forecasting, Supply Chain, Process Improvement, SAP, Project Management, Six Sigma, Supply Chain Management, Strategy, Strategic Planning, Program Management, ERP, Business Intelligence, Outsourcing, Analysis, Leadership, Competitive Analysis, Business Strategy
Education
Emory University - Goizueta Business School 2008 — 2010
MBA, Technology Management/Organizational Change
North Georgia College and State University 1997 — 2000
Bachelor of Science (BS), Chemistry/Biology
Humana October 2004 - Present
UPS, Airlines May 1990 - October 2003
Skills
Process Improvement, Team Building, Aircraft, Leadership, Strategic Planning, Program Management, Health Insurance, Training, Data Analysis, Customer Service, Management, Analysis
Education
BS
Bachelor's degree, Aeronautics/Aviation/Aerospace Science and Technology, General
Embry-Riddle Aeronautical University
Bachelor's degree, Aeronautics/Aviation/Aerospace Science and Technology, General
UnitedHealthcare August 2012 - Present
Scientific Analytical Institute January 2010 - July 2012
Master Key Consulting November 2008 - April 2009
Humana September 2006 - September 2008
Positano Italian Restaurant May 2006 - August 2006
RF Micro Devices January 2006 - March 2006
United Guaranty Corporation November 2004 - October 2005
Education
Elon University 2000 — 2004
BA, Sociology
Humana June 2013 - Present
Humana January 2010 - June 2013
Humana, Inc January 2007 - February 2010
Skills
Strategy, Cross-functional Team..., Marketing Strategy, Program Management, Management, Online Marketing, Marketing, Business Strategy, Product Development, Sales, Analysis, Project Planning
Education
Emerson College 1995 — 1996
MA, Global Marketing
University of Louisville 1986 — 1990
BA, Communications
Hofmann Consulting May 2014 - Present
Humana June 2012 - May 2014
Humana August 2010 - June 2012
Humana May 2010 - August 2010
Miami University August 2006 - April 2010
Cablevision August 2009 - December 2009
Target August 2009 - November 2009
Miami University Division I Athletics August 2006 - September 2009
The Sherwin Williams Company May 2009 - July 2009
Stryker January 2009 - May 2009
Skills
Sales, Competitive Analysis, Finance, Leadership, Proposal Writing, Management, Training, Team Building, Strategy, Public Speaking, Selling, Time Management, Negotiation, Data Analysis, Marketing, Healthcare, Business Development, Strategic Planning, Project Management
Education
Emory University
Six Sigma Green Belt
Emory University
Project Management Program
Miami University
Bachelor's of Science in Business (Richard T. Farmer School of Business)
Reitz Memorial High School
Humana Provider EDI Process Owner - retiredHumanaSeptember 2000 - September 2014
MetroCare Physicians 1994 - August 1999
Skills
Health Insurance, Process Improvement, Insurance, Medicare, Managed Care, HIPAA, Business Analysis, Vendor Management, Healthcare, Program Management, Medicaid, Healthcare Information..., Strategic Planning, Team Building
Education
Eastern Michigan University 1969 — 1973
BBA, Business Administration and Management, General
Humana July 1990 - Present
Skills
SDLC, Enterprise Architecture, Data Warehousing, Business Intelligence, IT Strategy, Business Analysis, Requirements Analysis, Solution Architecture, Vendor Management, Process Improvement, ETL, Agile Methodologies, SharePoint, SOA, Requirements Gathering, Insurance, Project Portfolio..., Healthcare Information..., SQL, Program Management, Business Requirements, PMP
Education
Syracuse University 2013 — 2015
Data Science
Edinboro University of Pennsylvania 1987 — 1990
Bachelor of Science (B.S.), Mathematics
Humana May 2009 - Present
Duluth Trading Company February 2006 - April 2009
CUNA Mutual Group September 2000 - September 2005
CUNA Mutual Group July 1996 - September 2000
Skills
Call Centers, Health Insurance, Customer Service, Outlook, Microsoft Excel, Microsoft Word, Sales, Vendor Management, Account Management, Process Improvement, Leadership, Customer Satisfaction, Training, Team Building, Insurance
Education
Edgewood College 1991 — 1998
MBA, Management/Marketing
UW - Platteville 1976 — 1981
Bachelors of Science, Ag Business/Animal Science
Sanofi February 2015 - Present
GSK November 2010 - February 2015
Boehringer Ingelheim September 2009 - November 2010
Humana September 2006 - September 2009
University of Kentucky 2005 - 2006
Skills
Pharmacoeconomics, Diabetes, Health Economics, Outcomes Research, Managed Care, Medication Therapy..., Pharmacy, Pharmacy Benefit..., Medicare Part D, Pharmacists, Disease Management, Management, Evidence-based Medicine, Community Pharmacy, Pharmaceutical Research, Pharmacoepidemiology, Public Health, Patient Education, Informatics, Healthcare, Cardiology, Health Policy, Pharmaceutical Industry
Education
Emory University 2008 — 2011
MPH, Health Outcomes
University of Kentucky 2005 — 2006
Residency, Community Practice
The University of Georgia 2001 — 2005
PharmD, Pharmacy
Humana August 2014 - Present
LiveHealthier May 2014 - August 2014
LiveHealthier December 2013 - May 2014
LiveHealthier October 2012 - December 2013
LiveHealthier June 2012 - October 2012
Emory University September 2010 - May 2012
Association of Schools of Public Health June 2011 - November 2011
Save a Child's Heart August 2009 - April 2010
Chelsea Piers June 2008 - August 2009
Skills
Public Health, Literature Reviews, Health Education, Research, Health Communication, Program Evaluation, Event Planning, Community Outreach, PowerPoint, Non-profits, Microsoft Office, Public Speaking, Qualitative Research, Program Development, Nonprofits, SPSS, Mental Health, Volunteer Management
Education
Emory University 2010 — 2012
MPH, Public Health; Behavioral Science and Health Education
New York University 2004 — 2008
B.S., Communications
Humana October 2012 - Present
RN Consultant March 2010 - March 2011
Nurse On Call 2010 - 2011
Amedysis Home Health 2008 - 2009
Brookdale Senior Living 2007 - 2009
Gentiva 2005 - 2007
Senior Home Care, Inc. 2002 - 2004
Skills
Elder Care, EMR, HIPAA, Healthcare Industry, Utilization Management, Disease Management, Team Building, Case Managment, Hospice, Clinical Research, Customer Service, Healthcare Reimbursement
Education
Eckerd College 1993 — 1995
BA, Health Care Management
St. Petersburg College
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
Republic Bank January 2012 - February 2012
GE Appliances April 2010 - October 2011
XanEdu Publishing, Inc. and NA Publishing, Inc. October 2009 - January 2010
Humana March 2007 - June 2009
Humana June 2003 - March 2007
Americana Community Center September 2001 - September 2006
Humana November 2001 - June 2003
Al-Anon Information Services, Inc March 2001 - October 2001
Skills
Excel, Access, Word, PowerPoint, Data Analysis, Financial Analysis, Microsoft Excel, Microsoft Word, Strategic Planning, Leadership, Customer Service, Compliance, Nonprofits, Social Media, Technical Writing, Valuation, Budgets, Policy
Education
Texas Tech University
Master of Business Administration (MBA), Health/Health Care Administration/Management
Eastern New Mexico University
Bachelor of Arts (B.A.), Political Science and Government
Diplomat Specialty Pharmacy 2011 - Present
Full Time Parent March 2001 - August 2010
Humana 2010 - 2010
University of Michigan/M-Care 1996 - 2001
Universal Standard Medical Laboratories 1990 - 1996
ValueRx 1988 - 1990
Skills
Managed Care, Healthcare, Account Management, Medicare, Medicare Part D, Managed Markets, Pharmaceutical Sales, Gastroenterology, Home Infusion, Pharmacy Benefit..., Diabetes, Oncology, Pharmaceutical Industry, Medicaid, Management, Cross-functional Team..., Strategic Planning, Process Improvement, Leadership, Product Launch
Education
Eastern Michigan University
Bachelor of Business Administration, Marketing
The Rawlings Group April 2012 - Present
Humana October 2010 - Present
Oldham County Schools January 2009 - Present
Busines Owner April 2006 - January 2009
Cigna April 1990 - April 1994
Education
Elmhurst College
Bachelors Degree, Business Administration
Humana September 2013 - Present
U.S. Army July 2004 - September 2013
Skills
Social Media, Leadership Development, Leadership, Press Releases, News Writing, Military, Journalism, Photography, DoD, Media Relations, Speech Writing, Public Speaking, Event Management, Editing, Strategic Communications, Crisis Communications, Government, Copy Editing, Public Relations, Blogging
Education
University of Louisville 1997 — 2001
Bachelor of Arts (B.A.), Communication, General
Elizabethtown Community and Technical College
Humana August 2011 - Present
Fort Knox Federal Credit Union 2011 - 2012
Yum! Brands July 1998 - August 2010
Skills
Benefits Management, Health Insurance, Vendor Management, Contact Center..., Human Resources
Education
Elizabethtown Community and Technical College 2013 — 2013
Associate's degree, Medical Insurance Specialist/Medical Biller
Sullivan University 1993 — 1997
Bachelor's degree, Business Administration and Management, General
CDH Home Care, inc. February 1998 - Present
Humana January 1986 - June 1997
Blue Cross Blue Sheild of Fl January 1968 - December 1985
Skills
Organizational..., Strategic Planning, Humanitarian, Team Building, Budgets, Healthcare, Process Improvement, Change Management, Managerial Finance, Non-profits, Business Planning, Coaching, Customer Service, Operations Management, Program Management
Education
Butler High School
High School
Edward Waters College
Bachelor of Arts (B.A.), Business Administration and Management, General
UC Health September 2012 - Present
Humana May 2010 - September 2012
The Urology Group April 2008 - May 2010
WellPoint September 2007 - March 2008
WellPoint 2005 - September 2007
WellPoint 2002 - 2005
Skills
Financial Analysis, Financial Accounting, Pharmaceutical Industry, Healthcare, Account Reconciliation, General Ledger, Accounts Payable, Accounts Receivable, Budgets, Accounting, Auditing, Payroll, Journal Entries, Analysis, Finance, Invoicing, Accruals, Internal Audit, Bank Reconciliation, Essbase, Management, Software Documentation, Financial Audits, Financial Reporting
Education
Xavier University 2004 — 2007
Master of Business Administration (MBA)
Elon University - Martha and Spencer Love School of Business 1997 — 2001
Bachelor of Science (BS), Accounting
Humana April 2014 - Present
Carolinas Healthcare System February 2007 - April 2014
BEARS, Inc October 2005 - October 2006
Easter Seals UCP ( Formerly FYI, Inc. and ASAP, Inc.) January 2002 - July 2005
Skills
Health Education, Emergency Room, Treatment, Cerner, Behavioral Health, Case Management, Hospitals, Psychotherapy, Social Services, Crisis Intervention, Mental Health, Leadership
Education
Liberty University
Master of Human Services Counseling
Norfolk State University 1994 — 1996
Master of Social Work (MSW)
Elizabeth City State University 1990 — 1994
Bachelor of Arts (BA)
Humana November 2005 - Present
Education
Elon University
Bachelor of Arts (B.A.), Philosophy
RR Donnelley March 2013 - Present
Humana 2010 - March 2013
BayCare Clinic 2002 - 2010
ZyQuest and Omni Resources 1998 - 2002
Schneider National June 1983 - July 1998
Skills
Computer Programmer, .Net, DBA, Microsoft SQL Server, VB.NET, QC, Quick Test Professional
Education
El Camino College
L.A. LHS/Walter A Maier Memorial Lutheran
PepsiCo - Frito Lay March 2007 - Present
Schneider National July 2002 - March 2007
Humana January 2000 - May 2002
total solutions group July 1997 - October 1999
Education
Elgin Community College 1982 — 1985
Associate's degree, Business Administration and Management, General
Humana May 2013 - Present
Skills
Insurance, Medicare
Education
University of Kentucky 1981 — 1982
Elizabethtown Community and Technical College 1979 — 1981
Humana 2011 - Present
Humana 2010 - 2011
Humana 2008 - 2010
Education
Emerson College
Connextions November 2013 - Present
Humana September 2012 - November 2013
D&P Staffing May 2009 - July 2012
Education
Texas Can Academy 2004 — 2007
High School Diploma, Basics
El Centro College
Serenity Salon & Spa of Gettysburg January 2013 - Present
Humana October 2009 - Present
US Army July 1985 - August 2005
Education
Edward Waters College 2001 — 2003
Bachelor of Business Administration (B.B.A.), Organizational Leadership
Rivercrest High School 1981 — 1985
Humana October 2004 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Photoshop, Microsoft Project
Education
Western Kentucky University 1999 — 2002
Bachelor of Arts (B.A.), Radio and Television Broadcasting Technology/Technician
Elizabethtown Community and Technical College 1996 — 1999
Communication and Media Studies