Humana Company
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S CEO: Bruce D. Broussard (Jan 1, 2013–) Subsidiaries: Health Value Management, Inc.,
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Humana Employees
J&L Analytical Services 1991 - Present
ASQ 2009 - 2011
AMERICAN SOCIETY FOR QUALITY 2009 - 2011
Florida Sterling Council 2006 - 2009
PROMAX Consulting Services, Inc. February 2008 - November 2008
NCCI 2004 - 2007
The National Graduate School 2001 - 2003
Humana 2000 - 2000
PRC Miami 1999 - 1999
CSX Transportation 1994 - 1997
Skills
Process Improvement, Value Stream Mapping, Kaizen, Management, Business Process, Quality Management, Six Sigma, Business Process..., DMAIC, Quality Assurance, Quality System, Change Management, Leadership Development, Management Consulting, Continuous Improvement, Black Belt, TQM, Performance Improvement, Leadership, Program Management, Lean Manufacturing, Strategy, Training, Organizational..., Process Management
Education
Loyola University New Orleans 1997 — 2000
Master's degree, Quality Management
Florida Atlantic University 1977 — 1979
BSME, Mechanical Engineering
Radiant Health Strategies December 2007 - Present
The Breakers Palm Beach December 2013 - Present
The Carillon Hotel & Spa (formerly Canyon Ranch) June 2012 - Present
Pearson Education 1999 - 2007
Cengage Learning 1997 - 1999
Humana 1994 - 1996
WPBT Channel 2 1993 - 1994
Cayman Airways 1991 - 1993
Skills
Naturopathy, Qigong, Reiki, Clinical Aromatherapy, Herbology, Therapeutic Massage, Ayurvedic Bodywork and..., Therapeutic Nutrition, Holistic Health..., Motivational Public..., Holistic Lifestyle..., Stress Management, Nutrition, Health, Public Speaking, Holistic Health, Healing, Aromatherapy, Bodywork, Lifestyle Coaching, Allergy, Nutritional Counseling, Wellness, Yoga, Lifestyle, Alternative Medicine, Fertility, Teaching, Meditation, Writing, Pain, Anatomy, Wellbeing, Pain Management, Arthritis, Chronic Pain, Stress, Stress Reduction, Supplements, Personal Development, Wellness Coaching, Reflexology, Healthcare, Fitness, Psychology, Non-profits, Natural Health, Research, Corporate Wellness, Counseling
Education
Trinity College of Natural Health 2006 — 2010
Doctorate, Naturopathy
Dhyana School of Health Sciences 2004 — 2006
Practitioner, Ayurveda
Florida International University 1990 — 1994
B.A., B.S., English, Communications
Humana February 2014 - Present
MJHS July 2011 - February 2014
SHHC July 2010 - July 2011
Skills
Case Managment, Social Services, Community Outreach, Mental Health, Non-profits, Program Development, Public Speaking, Adults, Volunteer Management, Fundraising, Mental Health Counseling, Psychology, Grant Writing, Conflict Resolution, Crisis Intervention, Nonprofits, Spanish, Case Management, Healthcare, Customer Service, HIPAA, Leadership, Nursing, Strategic Planning, Management, Team Building
Education
Nova Southeastern University 2006 — 2008
Bachelor of Science (BS), Nursing
Florida International University
Bachelor of Business Administration (BBA), Finance/ International Business
St. Thomas University
University of Phoenix
Master of Business Administration (MBA), Business Administration and Management, General
Humana December 2011 - Present
Volunteers of America July 2007 - December 2011
EF Education First March 2007 - March 2008
Skills
Social Services, Case Management, Behavioral Health, Motivational..., Mental Health, Crisis Intervention
Education
Florida International University 2009 — 2010
Master's degree, Social Work
Inter-American University of Puerto Rico-Metropolitan Campus 2005 — 2006
Master's degree, Social Work
Universidad de Puerto Rico 2000 — 2005
Bachelor of Arts (BA), Social Work
Royal Caribbean Cruises, Ltd. March 2007 - Present
Royal Caribbean Cruises, Ltd. July 2006 - March 2007
Royal Caribbean Cruises, Ltd. November 2004 - July 2006
Vista Healthplan August 2003 - August 2004
Vista Healthplan September 2002 - August 2003
Humana June 1999 - September 2002
FPA Medical Management, Inc. July 1997 - June 1999
Skills
Analysis, Access, Business Analysis, Management, Visio, Project Management, SDLC, Requirements Analysis, Integration, IT Management, Systems Analysis, Business Intelligence, SQL, SOA, Agile Methodologies, Requirements Gathering, Business Process..., Business Relationship..., IT Operations, Security Management, User Acceptance Testing, Test Strategy, Software Implementation, IT Project..., Microsoft Excel, PowerPoint, ALM, BMC Remedy, Change Management, IT Service Delivery
Education
Florida International University 1989 — 1992
Bachelor's degree, Hospitality Administration/Management, 3.3
Florida International University 1989 — 1992
B.S. Hospitality Manangement
Transitioning - seeking employment September 2014 - Present
Humana September 2012 - May 2014
Humana March 2011 - September 2012
National Electrical Company February 2006 - February 2008
Skills
Management, Business Analysis, Strategic Planning, Analysis, Access, Data Analysis, Team Building, Insurance, Research, SQL, Outlook, Social Media, SharePoint, Visio
Education
Florida International University 2011 — 2013
Master of Engineering Management, Business Administration and Management, General/ Electrical Engineering
Instituto Superior Politecnico Jose Antonio Echeverria 1999 — 2004
Bachelor of Electrical Engineering, Electrician
DentaQuest November 2012 - Present
Coventry Health Care November 2010 - November 2012
Coventry Health Care, an Aetna Company January 2009 - November 2010
Humana November 2007 - December 2008
Humana October 2004 - November 2007
UnitedHealth Group December 2001 - October 2004
Skills
Network Development, Provider Relations, PPO, HMO, Medicaid, Medicare, Managed Care, Health Insurance, Credentialing, HIPAA, Healthcare Industry, Health Policy, Insurance, Claim, Healthcare
Education
Florida International University
International Relations and Affairs; Economics
Indiana University Bloomington
Bachelor's Degree, Economics
Humana April 2010 - Present
Humana Specialty Benefits October 2006 - April 2010
CompBenefits January 2003 - October 2006
CompBenefits December 1998 - January 2003
Skills
Health Insurance, Insurance, Employee Benefits, Strategic Planning, Employee Wellness, Key Account Management, Licensed Life & Health..., Health Care Reform, Disability Insurance, Account Management, Underwriting, Team Leadership, Brokers, Dental Insurance, Vision Insurance, Ancillary Benefits, Leadership, Medicare, Management, Healthcare
Education
Nova Southeastern University
Master of Business Administration (MBA), Honors
Florida International University - College of Business
Bachelor of Business Administration (B.B.A.), Marketing, Management & International Business
Humana Telesales SpecialistHumanaJuly 2007 - Present
Education
Florida International University 2001 — 2003
Bachelor of Business Administration (B.B.A.), International Business, and Management, 3.5
Humana September 2014 - Present
Broward Health May 2013 - August 2014
Florida International University September 2013 - April 2014
Florida International University October 2010 - April 2014
Miami-Dade County January 2013 - May 2013
Gilly Hicks October 2012 - December 2012
Florida International University September 2012 - December 2012
Memorial Regional Hospital South July 2011 - October 2012
Skills
Microsoft Office, Management, Leadership Development, Research, Healthcare, PowerPoint, Community Outreach, Microsoft Word, Microsoft Excel, Nonprofits, Data Analysis, Customer Service, Fundraising, Editing, Teamwork, Leadership
Education
Florida International University 2010 — 2014
BHSA, Health Services Administration, 3.71
Florida International University 2010 — 2014
Certificate, Professional Leadership Studies
Dr. Michael M. Krop Senior High School 2007 — 2010
High School Diploma
Humana June 2014 - Present
RetroDope! June 2012 - Present
Experience Aviation September 2013 - January 2014
Tommy Hilfiger September 2008 - January 2014
OrthoNOW Doral September 2013 - December 2013
The Banana Republic April 2007 - September 2008
Abercrombie & Fitch October 2005 - June 2008
Education
Florida International University 2010 — 2013
Bachelor's degree, Health Services Administration
Humana January 2014 - Present
Florida International University April 2013 - December 2013
Florida International University December 2011 - April 2013
Florida International University August 2010 - December 2011
State Farm Insurance January 2010 - August 2010
State Farm Insurance April 2008 - January 2010
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Photoshop, Peachtree, OnBase, Outlook, Access, Accounting, Account Reconciliation, PeopleSoft, Customer Service, Event Planning, Financial Analysis, Budgets, Microsoft Office, QuickBooks, Sales, Spanish, Management, Leadership
Education
Florida International University - College of Business 2010 — 2012
Master of Business Administration (MBA)
Florida International University - College of Business Administration 2005 — 2010
Bachelor of Business Administration (BBA)
Miami Counseling Services December 2013 - Present
Elite World Health May 2013 - Present
Humana February 2013 - November 2013
Florida International University January 2012 - March 2013
Florida International University December 2007 - January 2012
Lennar November 2004 - June 2005
Skills
Public Speaking, Accounting, Financial Analysis, Spanish, Microsoft Excel, Financial Reporting, Data Analysis, Microsoft Office, Fundraising, PowerPoint, Customer Service, Research, PeopleSoft, Financial Modeling, Outlook, Higher Education, Event Planning, Strategic Planning, Non-profits, Program Development, Leadership, QuickBooks, Cost Management, Expense Allocation, Expense Budget..., Operations Management, Six Sigma, Lean Management, Strategic Thinking, Budgets, Nonprofits, Leadership Development, Access, Healthcare, Data Entry, Analysis, Time Management, Process Improvement, Training, Policy, Staff Development, Management, Organizational..., Team Building, Microsoft Word, Critical Thinking, Teamwork, Administration, Team Leadership, Healthcare improvement
Education
Florida International University 2005 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Florida International University 2011 — 2012
Master of Business Administration (M.B.A.), Healthcare MBA
Humana January 2014 - Present
Argosy University March 2010 - January 2015
Magellan Behavioral Health November 2013 - December 2014
Independent Contractor March 2009 - December 2014
Cotler Health Care December 2011 - June 2013
Kaplan University January 2005 - June 2010
Florida Department of Children and Families January 1999 - June 2004
Skills
Family Therapy, Child Development, Behavioral Health, Clinical Research, Group Therapy, Life Transitions, Mental Health, Motivational..., Psychology, Clinical Supervision, DBT, Mental Health Counseling, Crisis Intervention, Adolescents, CBT
Education
State of Florida
Licensed Clinical Social Worker- SW9443
Florida Atlantic University 2000 — 2002
Master of Social Work (M.S.W.), Social Work, Summa Cum Laude
Florida Atlantic University 1995 — 1999
Bachelor of Social Work, BSW, Magna Cum Laude
Humana February 2015 - Present
Digital Risk July 2013 - February 2015
Miami-Dade County January 2013 - April 2013
HistoryMiami October 2012 - December 2012
University of Central Florida Financial Student Assistance October 2008 - May 2010
Education
Kaplan University 2014 — 2016
Master's Degree, Accounting, 4.0
Florida International University 2012 — 2013
Bachelor of Arts (B.A.), Economics, 3.68
Humana October 2014 - Present
Bloomin Brands September 2012 - October 2014
Bloomin Brands November 2011 - September 2012
Target October 2010 - November 2011
Target January 2008 - October 2010
FedEx Ground October 2006 - February 2008
Mortgage Company February 2005 - May 2006
Mutual Wholesale Division April 2004 - October 2004
Skills
Retail, Sales, Customer Service, Process Improvement, Inventory Management, Time Management, Analysis, Team Building, Financial Analysis, Leadership, Management, Operations Management, Team Leadership, Due Diligence, Teamwork, Tririga, Budgets, Training
Education
Florida International University - College of Business Administration 2009 — 2011
MBA, International Business
University of South Florida 2001 — 2007
Bachelors of Arts, Economics; 2007
Kaplan University October 2010 - Present
Florida Power & Light September 2007 - August 2010
FPL October 2005 - September 2007
FPL October 2002 - October 2005
FPL November 1999 - October 2002
FPL October 1998 - November 1999
Humana March 1998 - September 1998
Humana October 1997 - March 1998
Humana June 1997 - October 1997
HCA September 1993 - June 1997
Skills
Integrated Marketing, Strategy, Marketing Strategy, Strategic Communications, Corporate Communications, Marketing, Brand Development, Internal Communications, Leadership, Social Media, Email Marketing, Market Research, Product Marketing, Business Development, Strategic Planning, Segmentation, Marketing Management, Budgets, Public Relations, Crisis Communications, B2B, Cross-functional Team..., Training, Event Planning, Online Marketing, Personas, Lead Generation, Marketing Messaging, Channel Marketing, Coaching, Search Marketing..., Digital Marketing, Content Management, Social Media Strategist, Social Media Integration, Contractor Management, Direct Marketing, Social Media Marketing, Value Proposition..., Digital Strategy, SEM, SEO, Content Strategy, Hispanic Marketing, Multicultural Marketing, Advertising, Competitive Analysis, Brand Management, Online Advertising, Multi-channel Marketing
Education
Florida International University
MBA, Business
University of Miami
BBA, International Finance & Marketing
Broward College 2014 - Present
Aquatic Systems, Inc. July 2014 - October 2015
PTE Systems International 2014 - 2014
Humana 2010 - 2013
ZipRealty 2008 - 2010
Weston Towing, Co. 2005 - 2010
Skills
Insurance, Health Insurance, Claim, Life Insurance, Disability Insurance, Term Life Insurance, General Insurance, Medicare, Claims Management, Liability, Human Resources, Real Estate, Employee Training, Compensation & Benefits..., Employee Relations, Long-term Customer..., Employee Benefits, Talent Acquisition
Education
Nova Southeastern University 2011 — 2013
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General, 3.7
Florida International University 2006 — 2009
Bachelor of Business Administration (B.B.A.), Management and Marketing
Cypress Bay High School
HS Diploma
Humana November 2013 - Present
Walgreens August 2013 - October 2013
NSU AMCP August 2011 - May 2012
CVS Caremark Corporation June 2011 - November 2011
Walgreens August 2006 - August 2009
Skills
Pharmacy, Managed Care, Pharmacists, Healthcare, Medicaid
Education
Nova Southeastern University 2009 — 2013
Doctor of Pharmacy (Pharm.D.)
Florida International University 2006 — 2009
Humana May 2014 - Present
Humana June 2013 - May 2014
Premier OBGYN June 2010 - May 2013
Healthy Start Coalition of Hillsborough County December 2007 - June 2010
Leon & Martinez MD PA June 2005 - December 2007
Victor Mallea MD April 2004 - June 2005
Tampa Bay Professional Pharmacy January 2002 - April 2004
Education
Florida Metropolitan University 2003 — 2005
Associates in Science, Medical Assisting
H.B. Plant Senior High School 2000 — 2003
High School Diploma
Humana January 2014 - Present
Miami-Dade County Public Schools 1998 - January 2014
Skills
Emergency Management, Public Speaking, Staff Development, Program Management, Leadership, Program Development, Project Planning, Community Outreach, Management, Team Building, Organizational..., Training, Strategic Planning, Budgets, Government, Leadership Development, Project Management, Teaching, Event Planning, Public Relations, Educational Leadership, Coaching, Proposal Writing, Event Management, Facilities Management, Curriculum Design, Nonprofits, Curriculum Development, Fundraising, Grant Writing, Policy, Instructional Design, Higher Education, Volunteer Management, Adult Education, Supervisory Skills, Conflict Resolution, Research, Grants, Administration, Program Evaluation, Classroom, Emergency Services, Fire Safety, Risk Assessment, Customer Service
Education
Florida International University
Bachelor of Science (B.S.), Chemistry
Aetna November 2014 - Present
InnovaCare Health Solutions LLC February 2014 - October 2014
7 Stars Quality Healthcare June 2013 - January 2014
Humana January 2012 - June 2013
Humana April 2008 - December 2011
Humana August 2005 - April 2008
Humana January 2001 - August 2005
Humana - MEDSTEP January 1998 - December 2000
Humana February 1997 - December 1997
Humana Group Health Plan June 1996 - January 1997
Skills
Medicaid, Leadership, Managed Care, Program Management, Financial Analysis, Process Improvement, Healthcare Information..., Medicare, Healthcare, Health Insurance, Healthcare Industry, HIPAA, Network Development, Provider Relations, Change Management, Insurance, Healthcare Consulting, Healthcare Management, Employee Benefits, Hospitals, Team Leadership, Marketing, Health Policy, Physicians, HMO, Practice Management, Team Building, Strategic Planning, Home Care, Strategy, PPO, Disease Management, Quality Improvement, Executive Management, Performance Improvement, Leadership Development, Coaching, EHR, Revenue Cycle Management, Utilization Management, Training, Revenue Cycle, Credentialing, Long-term Care, Management, Start-ups, Contract Negotiation, Medicare Part D, EMR, Claim
Education
Florida International University 1980 — 1983
Bachelor of Arts (B.A.)
Humana May 2014 - Present
Central Sporting Goods July 2011 - May 2014
Skills
Social Media, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Teamwork, Research, Photoshop, Public Speaking, Customer Service, English, HTML, Event Planning, Windows, Facebook, Health Promotion, Healthcare, Nutrition Education
Education
Nova Southeastern University 2015 — 2017
Master of Business Administration (MBA)
Florida International University 2011 — 2014
Bachelor's Degree, Dietetics & Nutrition
Miami Dade College 2007 — 2009
Associate of Arts (A.A.), Biology
Baptist Health South Florida located in Miami, Florida December 2012 - Present
AvMed Health Plans March 2001 - July 2005
Humana 1996 - 2001
Burger King Corporation 1992 - 1994
Skills
Accounting, Quality Auditing, Internal Audit, Accounts Receivable, Account Reconciliation, Accounts Payable, Billing Systems, Health Insurance, Supervisory Experience, Auditing, Software Documentation
Education
Florida International University 1987 — 1993
Bachelor of Science (BS), Hospitality Administration/Management
Miami Sunset Senior High School 1985 — 1987
Diploma, Music Performance, General
University of Miami, Miller School of Medicine February 2015 - Present
University of Miami, Miller School of Medicine March 2013 - February 2015
Internal Revenue Service January 2012 - May 2012
Century 21 Active Realty January 2006 - March 2011
Blue Cross Blue Shield of Florida January 2008 - March 2010
Humana November 2004 - August 2006
Skills
Spanish, Microsoft Office, Oracle Applications, Siebel, Recruiting, Selling, Time Management, Insurance, PowerPoint, Data Analysis, Employee Benefits, Research, Nonprofits, Direct Marketing, Management, Sales, Customer Service, Microsoft Excel, Public Speaking, Leadership, Training
Education
Florida International University - College of Business 2010 — 2012
Human Resource Management & Business Management, HR and Management
Florida International University 2007 — 2012
Human Resource Management & Business Management, Business Administration and Management, General, 3.55
Humana September 2010 - Present
CAC Florida Medical Centers January 2002 - September 2010
UnitedHealth Group January 1995 - October 1999
Skills
Health Insurance, Medicare, Insurance, Managed Care, Employee Benefits, Process Improvement, HIPAA, Claim, Healthcare, Six Sigma, OSHA Certified, Call Center..., Hedis, Project Management, Business Analysis, Accreditation, Healthcare Management, HEDIS, Revenue Cycle, Performance Improvement, NCQA, Health Policy, Provider Relations, Healthcare Industry, Training, Network Development, Healthcare Consulting, Disease Management, Interviews
Education
Florida International University
Florida International University
Psychology
Miami Dade College
Associate of Arts (AA), Psychology
Humana October 2005 - Present
Aetna September 1999 - December 2003
Prudential Healthcare September 1996 - September 1999
South Florida Hospital & Healthcare Association 1991 - 1996
Skills
Strategic Planning, Process Improvement, Marketing, Marketing Management, Insurance, Healthcare, Marketing Communications, Account Management, Public Relations, Marketing Strategy, Team Building, Strategic Communications, Corporate Communications, Social Media, Community Development, Internal Communications, Public Speaking, Integrated Marketing, Media Relations, Customer Satisfaction, Health Insurance, Leadership, Medicare, Medicaid, Managed Care, HMO, Healthcare Industry
Education
Florida International University
Bachelor of Science, Mass Communications
Humana September 2012 - Present
Education
Florida International University
Business
Broad Institute February 2015 - Present
Blue Cross Blue Shield of Massachusetts July 2010 - May 2014
Humana November 2006 - July 2010
Beth Israel Deaconess Medical Center June 2004 - November 2006
Boston Medical Center September 2001 - June 2004
New England Financial / Metlife December 2000 - April 2001
Evergreen Funds September 2000 - December 2000
kforce.com 1999 - 2000
Skills
Allied Health, Interviews, Recruiting, Sourcing, Nursing, Applicant Tracking..., Technical Recruiting, Talent Management, Management, Workforce Planning, Internet Recruiting, Leadership, Talent Acquisition, Program Management, Hiring, College Recruiting, Training, Information Technology, Cold Calling, Networking, Vendor Management, Onboarding, Human Resources, Business Analysis, Temporary Placement, Employee Benefits, Screening Resumes, Executive Search, Benefits Negotiation, Contract Recruitment, SDLC
Education
Florida International University 1993 — 1995
BA, English, Philosophy
Pepperdine University 1990 — 1992
Humana July 2014 - Present
Regions Financial Corporation August 2008 - June 2014
Washington Mutual January 2008 - August 2008
Skills
Banking, Loans, Retail Banking, Cross Selling, Sales, Customer Service, Leadership
Education
Florida International University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Marketing
Humana December 2010 - Present
Martin Memorial Health Systems January 2010 - December 2011
Beacon Irrigation & Lighting Inc. April 2006 - December 2009
City of Boynton Beach May 2006 - May 2007
North Broward Hospital District May 2005 - March 2007
Physical Therapy Centers of South Florida June 2005 - May 2006
Skills
Marketing, Sports Medicine, Hospitals, Fundraising, Event Planning, Holistic Health, Healthcare, Corrective Exercise, Human Nutrition, Sports, Training, Research, Management, Leadership, Sales Management, Budgets, Medicine, Rehabilitation, Wellness, Coaching, Public Relations, Health Promotion, Functional Training, Injury Prevention, Sports Nutrition, Business Development, Healthcare Consulting, Health Education, Physicians, Employee Wellness, Fitness, Prevention, Long-term Care, Personal Training
Education
Florida International University 1998 — 2002
Bachelor of Science
Coral Springs High School 1993 — 1997
CareCentrix June 2013 - Present
Humana April 2010 - June 2013
Humana March 2010 - May 2011
Aetna US Healthcare May 2007 - March 2010
Skills
Public Health, Hospitals, Healthcare Management, Healthcare Information..., Nursing Education, Healthcare, Patient Safety, Nursing, Inpatient, Health Promotion, Health Education
Education
Florida International University 2008 — 2010
Masters in Public Health, Generalist
Florida International University 2001 — 2004
BSN, Nursing
University of Florida 1998 — 2000
BS, Entommology
Humana August 2014 - Present
Tampa Pain Relief Centers November 2013 - July 2014
CareCentrix February 2013 - September 2013
Universal Healthcare July 2012 - December 2012
Medco April 2009 - June 2012
Medco August 2008 - April 2009
Sprint together with Nextel March 2005 - May 2008
NW Hillsborough YMCA May 2003 - August 2004
Skills
Public Speaking, Customer Service, Sales, HIPAA, Outlook, Data Entry, Healthcare, Call Center, SharePoint, Sales Operations, Process Scheduler, Call Centers, Interviews, Telephone Skills, Insurance, Training, Managed Care, Medicare, Process Improvement, Team Building, Medicaid
Education
Florida Gulf Coast University 2003 — 2008
Bachelors, Communications
Gaither High School 1999 — 2003
Diploma
Humana August 2013 - Present
Mercantil Commercebank N.A. May 2013 - July 2013
Assurant Solutions June 2001 - December 2012
Assurant June 1998 - June 2001
Assurant October 1995 - June 1998
Skills
Insurance, Financial Analysis, Sarbanes-Oxley Act, Financial Reporting, Underwriting, Risk Management, Process Improvement, Access, Business Analysis, Accounting, Financial Modeling, Financial Risk, Variance Analysis, Forecasting, Cognos, Strategic Financial..., Business Process..., Finance, Visio, Business Intelligence, Analysis, Management, Leadership, CRM, Account Reconciliation, Budgets, Training, Internal Controls, Financial Statements
Education
Florida International University - College of Business Administration
Ph.D. (Incomplete), Accounting
Penn State University
Master of Science (MS), Management Information Systems
National Taiwan University
Bachelor of Science (BS), Accounting and Computer Science
Policy Wisdom, LLC October 2011 - Present
Paul & Zewick Associates March 2007 - Present
UPS September 2005 - April 2007
Fleishman Hillard January 2002 - September 2005
Weber Shandwick April 2000 - January 2002
Beacon Health Plans August 1999 - April 2000
Humana January 1995 - May 1999
Skills
Digital Marketing, Strategic Communications, New Business Development, Media Relations, Marketing Communications, Marketing Strategy, Latin America, Corporate Communications, Crisis Communications, Integrated Marketing, Strategy, Public Relations, Marketing, Advertising, Market Research, Event Management, Internal Communications, Newsletters, Community Outreach
Education
Florida International University 1994 — 1996
Bachelor of Science (BS), Communications, Marketing
Humana July 2013 - Present
Humana September 2008 - July 2013
Garkan 2010 - 2012
UnitedHealth Group August 2005 - September 2008
Outreach Services Companies November 2004 - August 2005
Skills
Insurance, Underwriting, Health Insurance, Brokers, Claims Management, Financial Analysis, Process Improvement, Property & Casualty..., Risk Management, Microsoft Excel, Customer Service, Negotiation, Sales
Education
Florida International University 2010 — 2012
MBA, Finance
University of Minnesota-Twin Cities 1997 — 2002
Bachelor of Arts, Spanish Studies
Hermantown High School 1994 — 1997
High School Diploma
Humana February 2015 - Present
Humana October 2013 - Present
Saint Alphonsus Regional Medical Center 2008 - October 2013
Service Alternatives, Inc. 2006 - 2009
US Army 1999 - 2005
Skills
Organizational Behavior, Six Sigma, Health Policy, Organizational..., Behavior Management, Organizational..., Healthcare Information..., Operations Management, Case Managment, Financial Analysis, Behavioral Health, Corporate Finance, Organizational..., Treatment Planning, Healthcare Management, Treatment, Mental Health, Case Management, Plannning, Management, Team Building, Leadership, Strategic Planning, Training, Healthcare, Analysis, Process Improvement, HIPAA, Hospitals, Customer Service, Medicare
Education
Florida International University - College of Business Administration
Master of Business Administration (MBA), Healthcare, Health/Health Care Administration/Management
Humana June 2015 - Present
Valued Merchant Services 2015 - 2015
Valued Merchant Services 2015 - 2015
Aeropostale July 2013 - January 2014
Elevation Burger January 2012 - April 2012
Skills
Creative Writing, Microsoft Office, Editing, Social Media, Organization Skills, Communication
Education
Florida Gulf Coast University 2010 — 2014
Bachelor of Arts (B.A.), Communication, General
Brightway Insurance October 2009 - Present
Neila, Inc. January 2012 - March 2012
State Farm Agent March 2008 - August 2008
Humana October 2003 - October 2006
State Farm May 2003 - October 2006
Duval County Public Schools July 2001 - June 2003
Clay County Schools July 2000 - June 2001
Menu Mania, Inc. June 1986 - March 2001
Prudential Financial February 1992 - July 2000
Allstate May 1988 - February 1992
Skills
Insurance, Life Insurance, Umbrella Insurance, Customer Service, Microsoft Word, Microsoft Excel, Outlook, Research, Microsoft Office, Health Insurance, PowerPoint, Windows, English, Teaching, Legal Liability, Mathematics, Mathematics Education, Economics, Editing, Text Editing, Property & Casualty..., Sales, General Insurance, Commercial Insurance, Claim, Underwriting, Casualty Insurance, Marketing, Training, Liability, Team Building, Strategic Planning, Finance, Management, Sales Management, Small Business, Term Life Insurance, New Business Development, Employee Benefits, Account Management, Leadership, Negotiation, Professional Liability, Workers Compensation, Education, Higher Education, Copy Editing, Organizational Behavior, Special Education, Marketing Strategy
Education
American Institute for Chartered Property Casualty Underwriters 2010 — 2010
Accredited Customer Service Representative (ACSR), Property and Casualty Insurance, A
The American College 2008 — 2010
CLU, ChFC, CASL, Insurance, A
America's Health Insurance Plans 2009 — 2009
LTCP - Long Term Care Professional, Health Insurance, A
Florida International University 1985 — 1987
M.B.A., Business Administration and Management, General, A
University of Florida 1982 — 1985
BSBA Marketing, Business Adminstration, Marketing, A
Miami Dade College 1980 — 1982
A.A., Business and Engineering, A
Miami Killian Senior High School 1977 — 1980
High School Diploma, High School Honors Classes, 3.6
WellCare January 2014 - Present
Humana May 2011 - January 2014
American Income Life Insurance Company 2004 - 2011
Skills
Health Insurance, Life Insurance, Management, Sales Management, Underwriting, Business Analysis, Account Management, Sales, Negotiation, Marketing Strategy, Insurance, Customer Service, Call Centers, Leadership, Team Building, Strategic Planning, Business Strategy
Education
Florida International University 2000 — 2001
Masters of science, Management Information Systems
Florida International University - College of Business Administration 1996 — 1999
Bachelor of Business Administration (BBA), Marketing & International Business
Horizon Blue Cross Blue Shield of New Jersey October 2014 - Present
Humana December 2011 - October 2014
Goodman Networks June 2010 - November 2011
Florida International University August 2008 - April 2010
Quality Data Mill April 2007 - July 2008
Skills
Microsoft SQL Server, SSIS, SSRS, Visual Studio, C#, .NET, SQL, Agile Methodologies, Software Development, ASP.NET, Data Warehousing, JavaScript, HTML, Version One, Microsoft Office, SDLC, Visio, User Acceptance Testing, Data Quality, Data Analysis
Education
Florida International University 2008 — 2010
Masters, Electrical & Computer Engineering
V R Siddhartha Engineering College 2004 — 2008
B.Tech, E.E.E
Humana December 2012 - Present
Humana October 2011 - December 2012
Humana June 2008 - September 2011
CoreLogic October 1999 - May 2008
US Army October 1995 - September 1999
Skills
Process Improvement, Microsoft SQL Server, Agile Methodologies, Software Development, Cross-functional Team..., Testing, Business Analysis, User Acceptance Testing, CRM, SDLC, XML, PMO, Program Management, Business Process, Visual Studio, Software Project..., Visio, Build Automation, Automated Software..., FinalBuilder, Mercury QuickTest Pro, VMware Server, WMI, Worksoft Certify, Tortoise SVN, TFS, LoadRunner, Load Testing, Test Complete, JavaScript, VBScript, Rational AppScan, Continuous Integration, DevOps
Education
Florida Atlantic University 2002 — 2007
Bachelor of Science (B.S.), Computer Science
Hawaii Pacific University 1996 — 1999
Associate of Science (AS), Mathematics
Humana August 2013 - Present
Wondress Designs August 2012 - Present
University of North Florida 2005 - 2010
Council for Educational Change/South Florida Annenberg 2002 - 2004
Florida Atlantic University 1994 - 2002
Pan Am Airlines 1988 - 1991
Skills
Grant Writing, Higher Education, Curriculum Development, Educational Leadership, Curriculum Design, Instructional Design, Staff Development, Professional..., International Missions, Seamstress, Private Pilot, Non-profits, Teaching, Nonprofits, Peacekeeping, Research, Program Evaluation, Leadership Development, E-Learning, Teacher Training, Public Speaking, Tutoring, Leadership, Resume Writing, Editing, Fundraising, Program Development, Grants, Community Outreach, Volunteer Management, Community Development, Organizational..., Event Planning, Student Affairs, Training, Conflict Resolution, Social Networking
Education
Florida Atlantic University
Ed.D., Educational Leadership
Florida Atlantic University
Masters, Educational Technology/Instructional Design
CarePlus Health Plan August 2013 - Present
CarePlus Health Plans (Humana) January 2012 - Present
Humana September 2011 - December 2011
Skills
Managed Care, Health Insurance, HMO
Education
Florida International University 2010 — 2011
MBA, Healthcare
Florida International University 2000 — 2004
BA, Marketing
CarePlus Health Plan June 2014 - Present
Humana August 2012 - June 2014
Humana August 2009 - August 2012
Penske Truck Leasing September 2005 - December 2008
Carnival Cruise Lines August 2004 - August 2005
Interval International September 2001 - August 2004
Skills
Sales, Customer Service, Account Management, Sales Management, Direct Sales, Training, Customer Satisfaction, Cold Calling, Team Building, Marketing, Outlook, Coaching
Education
Nova Southeastern University 2012 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Florida International University 2005 — 2010
BS, Criminal Justice
Coldwell Banker January 2010 - Present
Humana December 2007 - Present
Skills
Residential Homes, New Home Sales, Investors, Real Estate Transactions, Referrals, Selling, Investment Properties, Luxury, Property Management, Rentals, First Time Home Buyers, SFR, Condos, Townhomes, ABR, Project Management, Contract Negotiation, Construction Management, Budget Monitoring
Education
Florida International University 1995 — 2000
Bachelor of Arts (BA), English Language and Literature, General
VA Palo Alto Health Care System April 2013 - Present
Humana October 2011 - August 2012
Walgreens April 2008 - October 2011
Skills
Pharmacy, Pharmacy Automation, Managed Care, Pharmacy Benefit..., HIPAA, Medicare Part D, Healthcare, Medication Therapy..., Medical Terminology, Pharmacists, Healthcare Management, Hospitals
Education
Florida International University 2013 — 2014
Master of Business Administration (M.B.A.)
Florida International University 2006 — 2010
Health Services Administration, Health Administration
Humana May 2014 - September 2014
Bland & Associates Insurance February 2011 - August 2013
Sonshine Communications June 2008 - January 2011
Public Relations Student Society Of America (PRSSA) March 2006 - December 2009
Modell's Sporting Goods June 2006 - May 2008
Skills
Public Relations, Journalism, Integrated Marketing, Sponsorship, Press Releases, Media Relations, Social Media, Facebook, Event Planning, Blogging, Graphic Design, Social Media Marketing, Marketing, Editing, Marketing Communications, Community Outreach, Event Management, Marketing Strategy, Strategic Communications, Television
Education
Florida Memorial College 2005 — 2009
B.A, Mass Communications (Public Relations)
Florida Memorial University 2005 — 2009
BA, Communications; Public Relations
Florida Memorial University 2005 — 2009
BA, Communications; Public Relations
Florida International University
Master's degree, Global Strategic Communications
Humana May 2014 - Present
Humana May 2005 - April 2014
Education
Florida International University
Bachelor of Arts
Humana March 2013 - Present
AMG Brickell, Inc. January 2011 - March 2013
South Florida Group Benefits September 2010 - January 2011
Sapoznik + Associates, Inc. November 2008 - September 2010
Skills
Money Management, Risk Management, Health Insurance, Insurance, Employee Benefits, Life Insurance, Retirement Planning, Mutual Funds, Wealth Management, Strategic Financial..., Business Development, New Business Development, Account Management, Brokers, Underwriting, Trading, Relationship Management, Health Savings Accounts, Term Life Insurance, HMO, Commercial Insurance, Employee Wellness..., Group Insurance, Disability Insurance, COBRA, PPO, Employee Wellness, Microsoft Excel
Education
Florida International University 2002 — 2007
Bachelor of Business Administration (BBA), Finance and Financial Management Services
University of Central Florida 1999 — 2000
Business Administration and Management, General
Humana April 2014 - Present
Surecomp August 2012 - September 2013
The Navigators Group, Inc. May 2011 - November 2011
Citigroup November 2008 - October 2010
Nessen Lighting March 2005 - June 2008
Westchester Medical Group January 2004 - February 2005
Netking Inc. April 2000 - June 2003
Skills
C#, VBA, Java, Oracle, Microsoft SQL Server, Weblogic, Websphere, Unix, Databases, PL/SQL, Database Design, Agile Methodologies, .NET, ASP.NET, IIS, Software Development
Education
Florida Metropolitan University 1998 — 2000
Bachelors of Science, Computer Information Science
Westchester Business Institute 1995 — 1998
Associate in Occupational Studies, Computer Systems Management
Humana February 2013 - Present
Hillsborough County October 2001 - February 2013
United States Department of Defense August 1997 - July 2001
Memorial Healthcare System January 1997 - July 1997
United States Air Force February 1989 - June 1996
Skills
Social Services, Case Managment, Community Outreach, Crisis Intervention, Local Government, Program Development, Mental Health, Nonprofits, Government, Medial Administration, Health Care Management, Coordination, PowerPoint, Business Networking, Mental Health Counseling, Patient Advocacy, Patient Counseling, Patient Education, Patient Safety, Home Health Agencies, Quality Assurance, Customer Service, Customer Satisfaction, Long-term Care, Long-term Customer..., Resource Management, Estate Planning, Referral Networking, Building Strong..., Provider Relations, Veterans Affairs, Military Experience, Military Training, Military Affairs, Family Services, Healthcare Management, Case Management
Education
Argosy University Tampa 2001 — 2004
Master of Business Administration (MBA), Public Administration and Social Service Professions
Florida State University 1997 — 2001
Bachelor's of Science, Social Work
Florida Memorial College 1980 — 1985
Bachelor of Arts (BA), Criminal Justice and Corrections
Humana January 2007 - Present
Carnival Cruise Line January 2007 - Present
Ibiley Uniform Corporation February 2009 - November 2009
SunTrust Bank January 1985 - November 2007
Skills
Ability to coach and..., A seasoned and highly..., Track record of driving..., Extensive background in..., track record in sales..., High level of...
Education
Miami Dade Community College 1983 — 1985
Associate's degree, Aviation Administration
Florida International University
Humana Process ManagerHumana Inc.July 2008 - June 2013
Humana Inc. June 1998 - July 2008
Navall D. Sookdeo Realty May 2001 - September 2002
Humana Inc. August 1994 - June 1998
Humana Inc. April 1993 - August 1994
Humana Inc. April 1992 - April 1993
Humana June 1990 - April 1992
Skills
Process Improvement, Customer Service, Leadership, Strategic Planning, Management, Program Management, Team Building, Risk Management, Quality Assurance, Healthcare, Vendor Management, Access, Insurance, Visio, Data Analysis
Education
Nova Southeastern University 2012 — 2014
Master of Science, Organizational Leadership
University of Florida 2012 — 2013
Risk Management, Risk Management
Florida International University 1988 — 1989
Bachelor's degree, Nursing
Florida Department of Health May 2015 - Present
Humana May 2013 - April 2015
Florida Department of Health August 2012 - May 2013
Planned Parenthood of South Florida and the Treasure Coast, Inc. November 2011 - August 2012
Biomat USA Plasma center February 2009 - April 2010
Capital Health Plan September 2008 - December 2008
Skills
Cpr Certified, Public Speaking, Public Health, Wellness, PowerPoint, Research, Microsoft Office, Microsoft Word, Healthcare, Health Education, Prevention, Leadership, Community Health, Microsoft Excel, Training, Community Outreach, Event Planning, Nonprofits, CPR Certified, Health Promotion
Education
Florida International University 2010 — 2012
Masters, Public Health
Florida State University 2004 — 2008
Bachelors, Exercise Science
Humana March 2014 - May 2015
Parrish Medical Center 2012 - 2014
Parrish Medical Center May 2012 - September 2012
Measurement Incorporated March 2011 - June 2012
MedGear May 2009 - May 2011
Skills
Analysis, Policy, Sales, Accounting, B2B, Healthcare, Customer Service, Leadership, Microsoft Excel, Entrepreneurship, Healthcare Management, Strategic Planning, Data Analysis, Financial Reporting, Access, Microsoft Office, Financial Analysis, Healthcare Information..., Public Speaking, SQL, Project Management, Executive Presentation..., Medical Terminology, Medical Records, Medical Statistics, Public Health, Health Insurance, Finance, Team Leadership, HEDIS, Six Sigma, NCQA, Hospitals, Managed Care, Training, Management, Medicare, HIPAA
Education
University of Central Florida 2011 — 2013
Master of Science (MS), Health Services Administration, 3.82 GPA
Florida Gulf Coast University 2007 — 2009
Bachelor of Arts (BA), Communication - Marketing/PR
Medical Health Services, Inc. October 2011 - August 2015
Health First October 2013 - February 2015
Independent Living Systems March 2012 - December 2012
HealthSpring October 2011 - February 2012
Humana August 2005 - October 2011
AmeriPlan August 2001 - May 2007
BCBS of FL (DBA Florida Insurance) January 2002 - February 2005
Skills
Leadership, Sales & Marketing, Revenue & Profit Growth, Business Development, Health Insurance, Medicare Advantage, Medicaid Managed Care, Retention, Channel Sales, Compliance, Marketplace, Talent Management, Program Management, Strategic Account..., Healthcare Management
Education
Florida International University - College of Business 1990 — 2001
MHSA, Health Services Administration, 3.4
Florida International University 1992 — 1993
Certification, Latin American and Caribbean Studies, 3.6
Florida International University 1990 — 1992
Bachelor of Arts (B.A.), International Relations and Affairs, 3.6
US Army Infantry School 1988 — 1988
Airborne Paratrooper, Airborne
CIGNA March 2012 - Present
Humana August 2009 - March 2012
EE&G Environmental Engineering, Consulting, Construction, Disaster -Response and Public Adjusting 2004 - 2009
Skills
Spanish, Customer Relations, Microsoft Office, Access, Italian, Customer Service, Microsoft Excel, PowerPoint, Financial Analysis, Insurance, Event Planning, Event Management, English, Contract Negotiation, Change Management, Operations Management, Sales, Sales Management, Forecasting, Analysis, Market Research, Account Management, Budgets, Management, Strategy, Project Management, Leadership, Strategic Planning, Health Insurance, Process Improvement, Healthcare, Medicare, Negotiation, Customer Satisfaction, Marketing Strategy, Training, Team Building, Employee Benefits, Managed Care, Cross-functional Team..., Outlook, Human Resources
Education
Florida International University - College of Business 2009 — 2011
MBA, Business Administration
Florida International University 2007 — 2009
Bachelors Degree, Business Administration
JW Worldwide Christian Organization September 2015 - Present
JW.org January 2015 - August 2015
Blue Moon Senior Counseling, LLC October 2011 - March 2015
Humana March 2012 - April 2014
Children's Home Society November 2008 - September 2011
St. Thomas Hospital and Kings College Hospital, London UK January 2006 - December 2007
Baptist Health South Florida located in Miami, Florida January 2001 - December 2005
Skills
Licensed Clinial Social..., Read/write Spanish, CBT, Solution Focused, Play Therapy, Social Services, Case Managment, Therapists, Community Outreach, Clinical Research, Psychotherapy, Adolescents, Behavioral Health, Motivational..., Mental Health, Group Therapy, Medical Social Work, Mental Health Counseling, Crisis Intervention, Clinical Supervision, Family Therapy, Grief Counseling, Case Management Services, Healthcare, Life Transitions, Case Management
Education
Florida International University 2003 — 2005
Masters Degree, Social Work
Florida International University 2001 — 2003
Bachelor's degree, Social Work
Miami-Dade Community College 2000 — 2002
Associate in Arts, Social Work
Self-Employed May 2014 - Present
Miami-Dade County Health Department January 2011 - May 2014
Maxim Healthcare Services November 2012 - March 2014
Humana September 2007 - June 2010
SeaView Research April 2005 - June 2007
Cedars Medical Center (defunct) April 1984 - April 2005
American Airlines July 1991 - October 2001
St. John's Health Care Agency April 1989 - January 1993
Jackson Memorial Hospital 1982 - 1984
King's County Hospital February 1977 - October 1981
Education
Excelsior Technical Institute 2009 — 2009
Certificate, Medical Insurance Coding Specialist/Coder
Florida International University 1991 — 1994
Non-completion, Health Services Management
University Hospital of the West Indies 1971 — 1974
Nursing Diploma, Registered Nursing/Registered Nurse
Axelon Consultant - Citi June 2015 - Present
MetLife September 2014 - June 2015
Corinthian Colleges September 2010 - June 2014
Humana September 2008 - July 2010
MetLife January 2007 - July 2008
JPMorgan Chase October 2001 - August 2005
Aon Hewitt January 2000 - July 2001
T. Rowe Price August 1993 - December 1999
Skills
Financial Analysis, Analysis, CRM, Staff Development, Financial Reporting, Strategic Planning, Leadership Development, Accounting, Management Accounting, Financial Services, Project Accounting, Financial Audits, Insurance, PeopleSoft, Budgets, Microsoft Excel, Microsoft Word, Management, PowerPoint, Microsoft Office, Financial Accounting, Compliance, Access, Strategic Financial..., Financial Planning, Basel II, Budgeting, Funding, Critical Thinking, Mentoring, Organizational..., Six Sigma, Excel, Conflict Resolution, Word, Outlook, Credit, Interviewing
Education
University of South Florida 2002 — 2004
MBA, Finance, 3.56
Florida International University 1989 — 1993
B.S., Government, 3.64
Humana September 2013 - Present
Skills
HIPAA, Healthcare, Healthcare Information..., Healthcare Management, Hospitals, Policy, Customer Service, Microsoft Excel, Medicaid, Medicare, Process Improvement, Team Building, Training, Managed Care
Education
Florida International University - College of Business 2014 — 2015
Master of Business Administration (MBA) - Healthcare, Health/Health Care Administration/Management
Florida International University 2005 — 2009
Bachelor of Science (B.S.), Psychology
Humana April 2014 - Present
Carnival Cruise Line November 2013 - March 2014
Sebco Books September 2004 - October 2013
Skills
Customer Service, Data Entry, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, PowerPoint, Strategic Planning, Research, Teamwork, Employee Training
Education
Florida International University 2011 — 2012
Bachelor of Business Administration (B.B.A.), Human Resource Management
Broward College 2006 — 2010
Associate's degree, Human Resource Management
Nova Southeastern University
Master of Accounting
Humana May 2014 - Present
Univita Health Inc August 2011 - May 2014
Univita Health Inc August 2012 - December 2012
CVS Caremark Corporation December 2009 - July 2011
UF Health Jacksonville January 2011 - May 2011
Skills
Healthcare, HEDIS, Health Education, HIPAA, Public Health, Data Analysis, Medical Terminology, Clinical Research, Healthcare Management, Managed Care, Leadership, Cpr Certified, Medicare, Time Management, Medicaid, Patient Safety, EMR, Data Entry, Health Promotion, Microsoft Word, Prescription Drugs, Epidemiology, Teamwork, Patient Education, Team-oriented, Adaptability, Microsoft Excel, PowerPoint
Education
Florida International University 2011 — 2013
Master of Public Health (M.P.H.), Health Policy and Management
University of North Florida
Bachelor of Science (B.S.), Public Health
Humana September 2014 - Present
Rehab Center Of St.Pete January 2014 - Present
Florida Department of Health 2000 - 2005
University of South Florida 1998 - 2000
Skills
Social Services, HIV prevention, Program Management, Counseling Psychology, Public Health Education, Infection Control, Public Policy, Mentoring, Customer Service, Early Childhood..., Teaching, Internet, Social Media, Curriculum Development, Mental Health Counseling, Classroom Management, Curriculum Design, Group Therapy, Lesson Planning, Crisis Intervention, Mental Health, CBT, Family Therapy, Adolescents, Classroom, Psychotherapy, Motivational..., Case Managment
Education
Florida Gateway College 2007 — 2008
Early Childhood Education, Education
University of South Florida 1992 — 1996
BSW, Social Work
Humana February 2015 - Present
Humana June 2007 - February 2015
Humana September 1999 - June 2007
Skills
Program Management, Team Leadership, Communication, Teamwork, Planning, Organization Skills, Management, Training, Leadership, Strategy, Analysis
Education
Southern New Hampshire University 2015 — 2017
Bachelor’s Degree, Business Administration and Management, General
Florida Metropolitan University 1995 — 1997
Associate’s Degree, Business Administration and Management, General
Vitas Healthcare February 2015 - Present
Tenet Healthcare May 2009 - January 2015
Humana April 2000 - May 2009
Education
University of Phoenix 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration, Management and Operations, Global Management and Healthcare Services, 3.96 GPA
Florida International University 1990 — 1992
Bachelor's Degree, Business Administration and Management, General, 3.88 GPA
Miami Dade College 1988 — 1990
Associate's Degree, Political Science and Government, 3.50 GPA
Dade Christian High School 1984 — 1988
High School, 3.50 GPA
Dickerson Employee Benefits December 2013 - Present
Humana 2011 - 2013
Catalyst Miami 2011 - 2012
Kendrick Meek for Florida June 2010 - November 2010
Skills
communications, Grant Writing, Public Speaking, Community Outreach, Event Planning, Community Development, Public Relations, Nonprofits, Policy, Social Media, Fundraising, Volunteer Management, Research, Editing, Program Development, Event Management, Marketing, Community Organizing, Program Management, Training, Program Evaluation, Leadership Development, Microsoft Office, Management, Politics, Facebook, Organizational..., Project Planning, Government
Education
University of Southern California 2014 — 2015
Master of Public Administration (MPA), Public Administration
Florida International University 2011 — 2013
Bachelor's degree, Public Administration, 4.0 GPA
Memorial Healthcare System June 2011 - Present
Humana September 2013 - January 2014
Boca Raton Regional Hospital September 2012 - December 2012
Coral Springs Medical Center March 2011 - April 2011
Mount Sinai Medical Center Miami Beach May 2009 - December 2010
Skills
ACLS, BLS, PALS, Epic Systems, McKesson STAR, Bilingual-English/Spanis..., Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Carecast, Emergency Nursing
Education
Walden University 2011 — 2012
Master's degree, Nursing Informatics
Florida International University 2006 — 2008
Bachelor's degree, Nursing
University of South Florida 2006 — 2006
Bachelor of Science (BS), Nursing Science
Miami Dade College 2003 — 2005
Associate of Arts (AA), Nursing
Pediatric Associates, South Florida August 2012 - Present
Humana November 2011 - August 2012
Little Havana Activities and Nutrition Centers October 2010 - November 2011
Arise Virtual Solutions Inc. May 2007 - October 2010
PC TECH SERVICE SOLUTIONS, INC May 2007 - October 2010
Contracted: Intuit TurboTax December 2009 - June 2010
Contracted: Digital Bridge Communications September 2007 - April 2010
Contracted: Carnival Cruise Lines June 2007 - November 2009
Skills
Access, SQL, Windows 7, Software Installation, Visio, Computer Hardware, Active Directory, Windows Server, Network Administration, Windows XP, SharePoint, Troubleshooting, Servers, Networking, Microsoft SQL Server, Operating Systems, Outlook, Windows, XP, Database Administration, Databases, HTML, VB.NET, CSS, SharePoint 2010, PHP, Exchange 2010/2007/2003, Print Management, DNS Management, DHCP, Microsoft Exchange
Education
Florida International University 2012 — 2014
Master's degree, Information Technology
Florida International University 2008 — 2010
Bachelors, Information Technology
Miami Dade College 2004 — 2007
Associates Degree, Computer Information System
Hialeah Senior High School 2000 — 2004
Humana May 2015 - Present
DOH February 2000 - June 2015
Skills
Direct Patient Care, Healthcare, BLS, Patient Safety, Surgery, Informatics, Hospitals, ACLS, Wound Care, Customer Service, Nursing Education, EKG, Orthopedic, Medicine, Phlebotomy, Inpatient, Nursing, Treatment, Emergency Medicine, Medical/Surgical, Medication..., Cpr Certified, Medical Terminology, EHR, PowerPoint, Microsoft Word, Emergency Room, PALS, Vital Signs, Cerner, Clinical Research, Case Managment, Home Care, Managed Care, Patient Advocacy, EMR, Registered Nurses, Critical Care, Mental Health, Patient Education, ICU, Acute Care, Microsoft Office, Public Health, Healthcare Management, Meditech, Epic Systems, IV, Rehabilitation, Health Education
Education
Florida International University
Master's Degree, M.S.N / FNP
Lee Memorial Health System 2014 - Present
Humana June 2014 - November 2014
Nova Southeastern University August 2013 - June 2014
Lee Memorial Health System June 2009 - June 2014
Florida Gulf Coast University January 2013 - April 2013
Lee Memorial Health System February 2011 - December 2012
Skills
Adult Education, Microsoft Office, Team Leadership, Medical/Surgical, Innovation, Communication, Critical Thinking, Project Management, Time Management, Client Liaison, Educational Assessment, Employee Training, Epic Systems, Clinical Development, Nursing, Healthcare, Clinical Research, Registered Nurses, Nursing Education, Software Documentation, ClinDoc, CPOE, Patient Education, Patient Safety, Go Live Support, eMAR, Stork, EMR, Cardiac Monitoring, Telemetry, Emergency Room
Education
University of Phoenix 2011 — 2013
MSN, Nursing/Education
Florida Gulf Coast University 2006 — 2009
BSN, Registered Nursing/Registered Nurse
Humana September 2014 - Present
Humana March 2012 - Present
WellCare July 2010 - August 2011
CIGNA Healthcare January 2008 - June 2010
Skills
Provider Relations, Network Development, Managed Care, Medicaid, Healthcare, HMO, Health Insurance, Credentialing, Healthcare Management, PPO, HIPAA, Insurance, Revenue Cycle, Healthcare Industry, Health Policy, Customer Service, Strategic Planning, Team Building, Leadership, EMR, Practice Management, EHR, Medicare
Education
Florida International University 2005 — 2007
MHSA, Healthcare Services Administration
University of Central Florida 2000 — 2004
Bachelors, Healthcare Services Administration
Premier Mobile Health Solutions Senior Director of Business Development and ContractingIPC, The Hospitalist CompanyMarch 2012 - Present
Humana 1994 - 2005
Skills
Healthcare Industry, Medicaid, Medical Billing, Managed Care, Healthcare Management, Home Care, Health Policy, Revenue Cycle, Revenue Cycle Management, Medicare, Healthcare, Physician Relations, Practice Management, Utilization Management, Provider Relations, Healthcare Consulting, Disease Management, Hospitals, Network Development, HIPAA, HMO, Healthcare Information..., EHR
Education
Florida International University
UnitedHealth Group September 2008 - Present
UnitedHealth Group September 2008 - May 2012
Humana April 2005 - May 2008
Skills
Medicare, Medicaid, HIPAA, Managed Care, Revenue Cycle, Medical Compliance, Healthcare Management, Healthcare, Medical Coding, Healthcare Information..., Healthcare Consulting, ICD-9
Education
Keiser University-Ft Lauderdale 2000 — 2002
Computer Science
Florida International University 1999 — 2000
Bachelor's degree, Biology, General
Humana January 2013 - Present
Booz Allen Hamilton February 2006 - January 2013
US Army June 1999 - May 2003
Skills
Logistics Management, Human Capital Management, Resource Management, DoD, Personnel Management, Change Management, Command, Process Improvement, Project Management, Project Planning, Army, Defense, Program Management, Government, Government Contracting, Organizational..., Military, Operational Planning, Training, Cross-functional Team..., Security Clearance, Leadership, Team Leadership, Operations Management, Military Operations
Education
US Army Command and General Staff College 1998 — 1999
Florida Institute of Technology 1997 — 1998
Master of Science, Logistics Management
University of Wisconsin-Milwaukee 1981 — 1985
Bachelor of Arts, History
Pediatric Associates March 2009 - Present
Bayview Financial July 2006 - September 2008
Assurant Solutions November 2004 - January 2006
ADP TotalSource September 2002 - November 2003
Humana August 1996 - September 2002
Skills
Read, write, and speak..., Management, ACD, Microsoft Office, CMS, Avaya, Cisco, Cisco Technologies, Interviews, Call Centers, Leadership, Customer Service, Employee Training, Team Leadership, Payroll, CRM, Training, Coaching, Healthcare, Strategic Planning
Education
Florida International University 2012 — 2014
Bachelor of Business Administration (BBA), Management
Broward College 2010 — 2012
AA, Business Administration
Blackstone Career Institute 2003 — 2004
Medical Billing & Coding
Humana May 2011 - Present
New York Life Insurance Company November 2010 - March 2011
MedPro Staffing Services March 2010 - November 2010
CHG Healthcare June 2008 - November 2009
CHG Healthcare November 2007 - June 2008
HomeBanc Mortgage Corporation June 2005 - November 2007
HomeBanc Mortgage October 2002 - June 2005
Kforce January 2001 - February 2002
Becker Professional Services August 1998 - November 2000
Puerto Rican Chamber of South FL 1997 - 2000
Skills
Talent Management, Leadership, Recruiting, Sourcing, Training, Applicant Tracking..., Internet Recruiting, Talent Acquisition, Management, Interviews
Education
Florida International University - College of Business 1996 — 1998
St. John's University, The Peter J. Tobin College of Business 1990 — 1993
Associates, Business Administration
Banyan Community Health Center July 2013 - Present
Banyan Health Systems October 2010 - July 2013
Humana January 2009 - August 2010
Mercy Hospital June 2007 - December 2008
Mercy Hospital March 2005 - June 2007
Psych/Care December 2001 - March 2005
Miami Children's Hospital January 2000 - December 2001
Miami Children's Hospital July 1999 - December 1999
Education
Nova Southeastern University 2007 — 2007
Masters, Business Administration
Florida International University 2002 — 2005
Masters, Health Services Administration
Florida International University 1996 — 2001
Bachelor's degree, Political Science and Government
Humana September 2014 - Present
Funrise Toy Corp January 2012 - January 2013
LVMH FRAGRANCE BRANDS March 2006 - March 2011
Parfums Givenchy January 2004 - March 2006
Skills
Luxury Goods, Cosmetics, Merchandising, Negotiation, Customer Relations, Fragrances, English, Luxury, Beauty, Skin Care, Coaching, PowerPoint, Fragrance, Visual Merchandising, Advertising, Retail, Marketing Strategy, International Marketing, Fashion, Trade Marketing, FMCG, Beauty Industry, Marketing, Brand Development, Brand Management, Consumer Products
Education
Florida International University
International Relations
Florida International University
Certificate in Latin American Studies, International Relations and Affairs
Westminster Christian School 2002 - Present
Self-Employed September 1999 - June 2002
AvMed Health Plans April 1995 - September 1999
Humana March 1994 - April 1995
Skills
Fundraising, Non-profits, Public Speaking, Publication Development, Press Releases, Microsoft Office, Creative Writing, Event Planning, Nonprofits, Public Relations, Marketing, Advertising, Speech Writing, Social Media Marketing, Newsletters, Social Media
Education
Florida International University 1988 — 1992
BS, Communications/Public Relations
Westminster Christian School 1984 — 1987
High School Diploma
Pediatrix Medical Group April 2014 - Present
Sheridan Healthcorp June 2013 - April 2014
Sheridan Healthcorp November 2010 - June 2013
SFHEF 2008 - 2012
gMed Inc. May 2009 - November 2010
Humana June 2008 - May 2009
University of Miami June 2008 - December 2008
Skills
Healthcare Management, Healthcare, Healthcare Information..., HIPAA, EHR, EMR, Healthcare Consulting, Healthcare Industry, Hospitals, Medicaid, Medicare, Physicians, Training, Troubleshooting, Revenue Cycle
Education
Northwestern University 2014 — 2016
Masters of Medical Informatics, Healthcare Information Technology
Florida Atlantic University 2004 — 2008
BS, Health Administration
University of Central Florida
United Healthcare South Florida January 2012 - Present
Preferred Care Partners April 2011 - January 2012
Preferred Care Partners May 2008 - April 2011
Preferred Care Partners November 2005 - April 2008
Humana 2005 - November 2005
PrescribIT 2003 - 2005
ADP Dealer Services 1999 - 2003
Hellmann Worldwide Logistics 1998 - 1999
Skills
Disaster Recovery, SQL, Software Development, SSIS, Business Intelligence, SharePoint, SDLC, Healthcare Information..., HIPAA, Requirements Analysis
Education
Florida International University - College of Business 1999 — 2000
Master of Business Administration, Management Information Systems
Florida International University - College of Business 1994 — 1998
Bachelor of Business Administration, Management, Marketing, & International Business
Humana Sales ClerkFoot LockerJuly 1992 - July 1995
Skills
Employee Benefits, HIPAA, Health Insurance, Healthcare, Insurance, Leadership, Managed Care, Medicaid, Medicare, Strategic Planning, Process Improvement, Team Building, Leadership Development, Provider Relations, Network Development, Healthcare Industry
Education
Florida International University 1992 — 2000
Florida International University - College of Business 1992 — 1996
Champagnat catholic school
TEKsystems October 2012 - Present
Equipment Data Associates September 2011 - May 2012
Modis May 2010 - September 2011
Freight Systems Inc. December 2008 - April 2010
Jack Henry and Associates April 2005 - July 2008
CGI 2008 - 2008
Humana 2008 - 2008
EDS January 2001 - March 2005
EDS January 1999 - January 2001
EDS February 1998 - January 1999
Skills
Microsoft SQL Server, C#, Visual Basic, JavaScript, VB.NET, ASP.NET, Web Services, .NET
Education
Florida Institute of Technology 2000 — 2004
MS, Computer Information Systems
Florida Southern College 1992 — 1994
BS, Business Administration
Valencia College 1990 — 1992
AA, Liberal Arts
Humana January 2014 - Present
South Florida Community Care Network November 2008 - January 2014
Memorial Healthcare System September 2007 - November 2008
Memorial Healthcare System January 2003 - September 2007
Memorial Healthcare System November 2001 - January 2003
Coordinated Care Solution September 2001 - October 2001
Aetna US Healthcare January 2001 - August 2001
Skills
Healthcare, Policy, Medicaid, Clinical Documentation, Health Information..., Healthcare Management, Inpatient, Nursing, Public Health, Health, Disease Management, Health Education, Quality Improvement, Utilization Management, HEDIS, Medical Records, HIPAA
Education
Florida International University
Master Public Health, Epidemiology Track
Florida International University
Bachelor of Science, Nursing
Tenet Healthcare July 2011 - Present
Tenet Healthcare September 2007 - November 2010
Cleveland Clinic Hospital 2003 - 2005
Tenet Healthcare January 1992 - September 2003
Humana 1985 - 1992
Humana 1982 - 1985
Skills
Revenue Cycle
Education
Florida International University 1982 — 1989
Bachelor -Masters Degree, Health Services Administration
Intermedix April 2013 - Present
Humana November 2010 - March 2013
H & R Block January 2008 - April 2011
Skills
Tax Preparation, Tax, Accounts Receivable, Invoicing, Data Entry, Access, Payroll, Account Reconciliation, Accounting, Microsoft Excel, Outlook, Spreadsheets, General Ledger, Microsoft Word, PowerPoint, Microsoft Office, Cash Flow, Analysis, Financial Reporting, PeopleSoft, Budgets, Financial Analysis
Education
University of Havana 1984 — 1989
Finance and Accounting
Florida International University
Moffitt Cancer Center 2015 - Present
Humana July 2011 - August 2013
Children's Medical Services January 2009 - 2011
Mease Countryside Hospital September 2008 - September 2009
South Miami Hospital, Baptist Health July 2007 - September 2008
Feingold, M.D. Medical/Legal Consultations, Inc December 2003 - July 2007
Skills
Nursing, BLS, Critical Care, Patient Safety, Hospitals, IV, Pediatrics, Healthcare Management, Patient Education, Acute Care, Inpatient, Healthcare, Medication..., Clinical Research, Medicine, Medicare, Health Education
Education
University of Miami 2005 — 2007
BSN, Nursing
University of Miami 2005 — 2007
Bachelor of Science, Nursing
Florida International University
Associate of Arts, 2005
National School of Technology
Associate of Science, Advanced Medical Assistant
Humana September 2008 - Present
Metropolitan Health Networks February 2004 - September 2008
Aegis Communications Group August 1999 - February 2004
Skills
Marketing Strategy, Direct Marketing, Marketing Communications, Marketing Management, Advertising, Account Management, Budgets, Customer Service, Corporate Communications, Email Marketing, Event Management, Integrated Marketing, Market Planning, Marketing, Nonprofits, Program Management, Project Management, Sales, Sales Process, Salesforce.com, Copywriting, Social Media Marketing, Sponsorship, Start-ups, Strategic Planning, Lead Generation
Education
Florida Atlantic University 1999 — 2003
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Humana November 2013 - Present
Skills
SQL, Microsoft Excel, Finance, Healthcare, Access, Analysis, Microsoft Office, Visio, SharePoint, Microsoft Word, Outlook, Data Analysis, Business Analysis
Education
Florida International University - College of Business 1987 — 1991
Finance
Humana March 2012 - Present
BankAtlantic June 2008 - March 2012
BankAtlantic June 2007 - June 2008
BankAtlantic May 2006 - June 2007
BankUnited/ Banco Popular/ Ocean Bank June 2003 - May 2006
Skills
KYC, Banking, Financial Risk, AML, Loans, Analysis, Bank Secrecy Act, Branch Banking, Due Diligence, Fraud, Management, Payments, Private Investigations, Consumer Lending, Credit
Education
Florida Atlantic University 2008 — 2011
Bachelor of Arts Degree, Criminal Justice
Humana September 2013 - Present
CHARLEE Porgram of Dade County August 2010 - September 2013
Windstone Behavioral Health September 2012 - July 2013
Luis Hines and Associates August 2010 - April 2012
One Hope United October 2008 - July 2010
ARC South Florida January 2008 - October 2008
Skills
Counseling, Supervisory Skills, Adults, Writing, Non-profits, Mental Health, Research, Teaching, Microsoft Office, Healthcare, Excel, Strategic Planning, PowerPoint, Policy, Coaching, Mentoring, English, Word, Change Management, Program Management, Clinical, Psychotherapy, Child Welfare, Nonprofits, Microsoft Excel, Adolescents, Volunteer Management, Case Managment, Group Therapy, Community Outreach, Family Therapy, Social Services, Crisis Intervention, Psychology, Mental Health Counseling, Case Management, Interventions, Behavioral Health, Motivational..., Foster Care, CBT, Counseling Psychology, Anger Management, Treatment, Life Transitions, Therapists, Program Development, Training, Child Advocacy, Play Therapy
Education
Florida International University 1991 — 1993
MSW, Social Work Administartion
University of Miami 1980 — 1984
B.A., Psychology, Education
Mercy Health (formerly Catholic Health Partners) February 2015 - Present
Mercy Health (formerly Catholic Health Partners) February 2010 - Present
HFMA 2006 - 2011
The Health Alliance of Greater Cincinnati, Inc. August 2006 - November 2009
St. Vincent Medical Center 2001 - 2006
Humana 1996 - 1999
Skills
Budgets, Clinical Research, Contract Negotiation, Customer Service, Employee Relations, Project Management, Nursing, Physicians, Management, Informatics, Employee Benefits, Insurance, Patient Safety, Recruiting, Data Analysis, Financial Analysis, Training, Microsoft Excel, Public Speaking, Benefits Administration, Physician Relations, Healthcare Management, Managed Care, Revenue Cycle, Hospitals, Healthcare, Healthcare Information..., EHR
Education
University of Miami - School of Business 1997 — 1999
MBA
Florida International University - College of Business 1985 — 1992
Bachelor's degree, Finance and Financial Management Services
Humana August 2013 - Present
Humana September 2004 - August 2013
Skills
Disaster Recovery, Strategic Planning, Project Management, Team Leadership, Windows 7, Microsoft Office, Active Directory, Team Building, Change Management, VMware, Operations Management, Management, Customer Service, Vendor Management, Security, Outlook, PowerPoint, Microsoft Excel, Process Improvement, Spanish
Education
Florida International University 1998 — 2004
Bachelor of Business Administration (BBA), Management Information Systems, General
Humana March 2010 - Present
Fasttrain June 2009 - October 2009
Montgomery County Public Schools August 2005 - June 2008
Skills
SQL, Databases, Software Development, C#, Visual Studio, Database Design, Programming, Software Design, Crystal Reports, Microsoft Office, Microsoft SQL Server, T-SQL, Cognos
Education
Florida International University 1999 — 2003
Bachelor of Science, Computer Science
United Healthcare October 2010 - Present
Seitlin Benefits July 2008 - October 2010
CIGNA HealthCare 1997 - 2008
Humana 1995 - 1997
Skills
Health Insurance, Insurance, Employee Benefits, Account Management, Health Savings Accounts, Managed Care, Brokers, Benefits Administration, Healthcare
Education
Florida Atlantic University 2001 — 2004
MBA, Business
Ohio University 1987 — 1991
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management and Human Resource Management, summa cum laude honors
Humana April 2015 - Present
ProcessMAP Corporation June 2014 - March 2015
Terremark August 2008 - January 2011
Office Depot May 2008 - August 2008
Skills
Cognos, MS Project, MS Office tools, Oracle SQL, T-SQL, Microsoft Office, Databases, Microsoft SQL Server, Data Warehousing, Business Intelligence, Data Modeling, ETL, SQL, Business Analysis, Requirements Analysis, Crystal Reports
Education
Florida International University - College of Business Administration 2007 — 2008
Master of Science (MS), Management Information Systems, General
P.B.Siddartha College of Arts and Sciences 2002 — 2004
Master of Business Administration (M.B.A.), Marketing
Humana April 2008 - Present
Skills
Employee Benefits, Sales, Commercial Insurance, Insurance, Cold Calling, Medicare, Brokers, Health Insurance, Health Savings Accounts, Customer Retention, Customer Satisfaction, Term Life Insurance, Group Medical, Managed Care, Disability Insurance, Account Management, Selling, Long-term Care, New Business Development, Sales Process, Property & Casualty..., Sales Management, Fixed Annuities, Life Insurance, Underwriting, Marketing Strategy, Healthcare, Microsoft Excel, Accident, Workers Compensation, Group Insurance, Critical Illness, HMO, Claim, Voluntary Employee..., Whole Life, COBRA, Health Care Reform, Insurance Brokerage, Long Term Care Insurance
Education
Florida International University
Florida International University
Humana April 1990 - Present
Skills
Insurance, Disability Insurance, Medicare, Workers Compensation, Customer Service, Health Savings Accounts, Marketing Strategy, Universal Life, Claim, Long-term Care, Strategic Planning, Health Insurance, Managed Care, Brokers, Commercial Insurance, Employee Benefits, Underwriting, Account Management, Health Care Reform, Sales, Fixed Annuities, Healthcare, Life Insurance, FSA, Property & Casualty..., Liability, Group Insurance, Group Medical, Whole Life, Term Life Insurance, Critical Illness, Self-funded
Education
Florida Atlantic University
Bachelor of Business Administration (BBA), Finance
Pasteur Medical April 2013 - Present
Continucare Corporation April 2012 - April 2013
ALM April 2001 - April 2012
Physicians Health Plan June 1994 - December 1998
Humana May 1994 - December 1998
Physicians Health Plan 1994 - 1998
Skills
Advertising, Sales, Social Media Marketing, Email Marketing, Online Advertising, Management, Fundraising, Marketing, Online Marketing, New Business Development, Strategic Planning, Customer Service, Publishing, Public Speaking, Leadership, Budgets, Lead Generation, Contract Negotiation, Team Building, Business Development
Education
Florida International University 1994 — 1999
Business
Humana January 2011 - Present
The Staffing Resource Group, Inc August 2009 - November 2010
WellCare January 2007 - May 2009
Computer Management Consultants March 2004 - December 2006
MISource Medical & Science June 2002 - December 2002
CGI October 1999 - May 2002
Allegis (formerly known as Aerotek) February 1997 - August 1999
Skills
Recruiting, Process Improvement, Temporary Placement, Internet Recruiting, Insurance, Human Resources, Applicant Tracking..., Employee Benefits, Technical Recruiting, Hiring, Interviews, Screening, Training, Management, Onboarding, Resume Writing, Talent Acquisition, SDLC, Sourcing, Employee Relations, Access, HR Consulting, Leadership, Time Management, Healthcare, Talent Management, Team Building, Taleo, Microsoft Excel, Benefits Negotiation, Contract Recruitment, Staffing Services, College Recruiting
Education
Florida Metropolitan University 1992 — 1995
Bachelors, Management/Marketing
Cardinal Mooney High School
Humana March 2014 - Present
Humana January 2011 - March 2014
Humana October 2010 - January 2011
Tenet Healthcare December 2008 - April 2010
Humana September 2004 - December 2008
United Healthcare October 2001 - September 2004
Gamse Medical Services August 2000 - October 2001
Education
Florida International University 1997 — 2000
Bachelors, Public Administration
Affordable Health Insurance Services Inc. January 2013 - Present
Humana July 2009 - January 2012
Independent Agent October 2005 - August 2009
SunTrust Investment Services March 2002 - October 2004
Citicorp Investment Services January 2000 - March 2002
Washington Mutual, Inc. January 1994 - January 2000
Skills
Life Insurance, Fixed Annuities, Indexed Annuities, Health Insurance, Long-term Care, Critical Illness, Property & Casualty..., Whole Life, Term Life Insurance, Sales, Disability Insurance, Medicare, Mutual Funds, Investments, Retirement, Commercial Insurance, Umbrella Insurance, Retirement Planning, Underwriting, Universal Life, Financial Planning, Employee Benefits, Securities, Wealth Management, Variable Annuities, Financial Advisory, Brokers, Financial Services, Estate Planning, Financial Planners, 401k, Legal Liability, Group Insurance, Commercial Lines, Insurance Brokerage, Homeowners, Health Savings Accounts, General Insurance, Long Term Care Insurance, Casualty, Licensed Property &..., Cafeteria Plans, Licensed Life & Health..., Affordable Care Act, Small Business, Workers Compensation, Annuities, Long Term Care, Health Insurance,..., Equity Indexed Annuities
Education
Florida Gulf Coast University 2003 — 2003
Financial Planning and Services, A
Institute of Business and Finance 1997 — 1997
CFS, Anuities and Mutual Funds
Florida Atlantic University 1988 — 1991
BBA, Business, Management, Marketing, and Related Support Services
Palm Beach State College 1987 — 1991
Associate of Arts (AA), Business Administration and Management, General
Humana Inc. April 2014 - Present
Humana, Inc. February 2012 - Present
Humana June 2010 - February 2012
Humana Inc June 2008 - June 2010
Skills
Health Insurance, Medicare, Medicaid, Insurance, Employee Benefits, Network Development, Provider Relations, Health Policy
Education
Florida International University 2004 — 2006
Masters in Finance, Finance
University of Florida - Warrington College of Business Administration 1996 — 2000
Bachelors in Business Admin, Finance
Humana April 1999 - Present
John Alden Life Insurance Company October 1986 - April 1997
Skills
Leadership, Customer Service, Healthcare, Health Insurance, Call Centers, Process Improvement, Insurance, Employee Benefits, Managed Care, Vendor Management, Team Building, Benefits Administration, Change Management, Claim, Customer Satisfaction
Education
Nova Southeastern University 1994 — 1996
Masters, Business Administration and Management, General
Florida International University 1981 — 1984
Bachelors, Business, Management, Marketing, and Related Support Services
Humana October 2014 - Present
Humana April 2013 - October 2014
Jackson Health System December 2011 - April 2013
Jackson Health System March 2010 - December 2011
Jackson Health System June 2007 - March 2010
Jackson Health System June 2006 - June 2007
Prism Optical, Inc February 2004 - June 2006
Skills
Healthcare, Hospitals, HIPAA, Healthcare Management, Cerner, Medicare, Process Improvement, EMR, Revenue Cycle, Healthcare Consulting, Healthcare Information..., Customer Service, Medicaid, Management, Clinical Research, Microsoft Office, Microsoft Excel, Six Sigma, System Administration, EHR, Outlook, Invoicing, Healthcare Industry, Administration, Data Analysis, Charge Capture, Charge Entry, Focus Groups, Spanish, Green Belt, Appointment Scheduling, Data Entry, DMAIC, Medicine, Billing, Net Promoter Score, Patient Education, Patient Satisfaction, Customer Service..., Employee Training
Education
Florida International University 2011 — 2012
Master of Business Administration (MBA), Healthcare
Florida International University 2007 — 2010
Bachelor of Science, Health Service Administration
Humana December 2006 - Present
Ryder System, Inc. 2004 - 2006
SunTrust 2002 - 2003
Winn-Dixie 1996 - 2002
Skills
Analysis, Health Insurance, Access, Medicare, Process Improvement, Leadership, Insurance, Managed Care, Healthcare, Data Analysis, Business Analysis, Management, Training, Project Management, Program Management, Strategic Planning, Team Building, SQL, Microsoft Excel, Microsoft Word, Outlook, VB.NET, Python, Java, Microsoft Office, Type 35wpm, Payroll, Finance
Education
Nova Southeastern University 2011 — 2016
Master of Science (MS), Information Technology
Florida International University - College of Business 2005 — 2009
BA, MIS
Miami Dade College 2001 — 2005
AA, Accounting
Memorial Healthcare System November 2005 - Present
Humana January 2002 - November 2005
Humana November 1998 - December 2001
Skills
Managed Care, Physicians, Management, Healthcare, Hospitals, Analysis
Education
Florida International University
Bachelors of Science
Florida International University
Humana 2015 - Present
Schick Shadel of Florida 2014 - 2015
Healthcare Management and Revenue Cycle - Digestive Medicine 2012 - 2014
Jackson Health System 2001 - 2012
Education
Florida International University
Health Plan One March 2014 - February 2015
e-TeleQuote Insurance Inc. 2015 - 2015
Humana July 2010 - December 2013
Skills
Property & Casualty..., Management, Commercial Insurance, Underwriting, Risk Management
Education
University of Bridgeport 1981 — 1993
2 years, Marketing
Florida Career College-Clearwater
Diploma, Paralegal
Humana April 2013 - May 2014
Scoop for Seniors August 2012 - February 2013
Veterans Administration Health Care System August 2011 - April 2012
Oasis Health and Rehabilitation Center February 2011 - August 2011
Broward County Elderly and Veterans Services August 2010 - December 2010
Silvia Ruch, P.A. January 2005 - July 2008
Childrens Medical Association September 2003 - January 2005
Sistema de Proteccion Medica April 1996 - April 1999
Clinica Lopez April 1989 - December 1995
Clinica Lamadrid January 1983 - November 1987
Skills
Behavioral Health, Mental Health Counseling, Case Managment, Family Therapy, Treatment of depression, Volunteering, Social Skills, Interdisciplinary..., Veterans Affairs, People Skills, Oral & Written..., Couples Counseling, Geriatrics, Bilingual, Spanish-English, Supervisory Experience, Caregivers support, PTSD Treatment, Treatment of anxiety, Mental health..., Microsoft Office, Communication Skills, Interpersonal Skill, Analytical Skills, Detailed Organization, Social Services, Medicaid Managed Care, Mental Health
Education
Florida Atlantic University 2011 — 2012
Master's degree, Social Work, 4.0
Florida Atlantic University 2009 — 2010
BSW, Social Work
Palm Beach Community College 2008 — 2009
AA, Psychology
Coventry Health Care, an Aetna Company December 2002 - Present
Coventry Health Care, an Aetna Company June 2003 - May 2006
Coventry Health Care, an Aetna Company December 2002 - June 2003
Humana November 2001 - December 2002
Humana September 1993 - November 2001
Skills
Medical Cost Trending, Analytics, Cost Savings Strategies, Ad Hoc Reporting, Data Mining, Medicare, Medicaid, Commercial Lines, Managed Care, Health Insurance..., Healthcare Management, Microsoft SQL Server, Cognos, Microsoft Excel, SQL, Healthcare Analytics, Informatics, Data Analysis, Network Development, Healthcare Industry, HMO, PPO, Health Insurance, Analysis
Education
Florida International University 1978 — 1982
Bachelor's Degree, Marketing, 3.4
CENTURY 21® May 2015 - Present
Century Builders July 2008 - August 2012
Humana February 2006 - July 2008
Skills
Construction, Microsoft Office, Customer Service, Process Scheduler, Microsoft Excel, Construction Management, Microsoft Word, Supervisory Skills, Contractors, Contract Management, Budgets, Project Planning, Project Management, PowerPoint, Team Building, Office Management, Medical Devices, Cold Calling, Medical Sales, Call Center, Human Resources, Recruiting, Analysis, Procurement, Forecasting, Contract Negotiation, Management, Strategic Planning, Account Management, Negotiation, New Business Development, Healthcare, Training, Sales Management
Education
Florida International University 2006 — 2008
Bachelor of Science (BS), Criminal Justice
Miami Dade College 2004 — 2006
Associates in Arts, Arts
Humana Star Selling AmbassadorMacy's2012 - Present
Purple Rose Florist Ltd February 2003 - January 2012
Skills
Retail Management, Bookkeeping, Florals, Licensed Life & Health...
Education
Miami Dade College 1996 — 1999
Associate's degree, Computer and Information Sciences and Support Services
Florida International University
MDLIVE, Inc. November 2012 - Present
MedPro Billing July 2011 - 2012
Humana October 2005 - September 2009
Education
International Academy of Design 2002 — 2005
Associate of Science (AS), Digital Production
Florida Metropolitan University 1999 — 2004
Associate of Science (AS), Criminal Justice
Cambia Health Solutions October 2013 - Present
Coventry Health Care July 2011 - June 2013
Humana January 1998 - June 2011
Prudential Health Care May 1996 - January 1998
Skills
Insurance, Medicare, Health Insurance, Medicaid, Managed Care, Risk Management, HIPAA, Financial Risk, Employee Benefits, Workers Compensation, Provider Relations, Claim, Claims Management, Brokers, HMO, Process Improvement
Education
Florida International University
Bachelor's degree, Finance, General
Florida State University
Bachelor's degree, Finance
Transcend March 2015 - Present
Humana June 2008 - March 2015
Skills
Employee Benefits, Health Insurance, Process Improvement, Insurance, Medicare, Coding, Practice..., Medical record..., Claim, Managed Care, Term Life Insurance, Healthcare, Underwriting, Disability Insurance, HIPAA, Brokers, Access, Life Insurance
Education
Florida Metropolitan University 1989 — 1991
Master of Business Administration (MBA), Business Administration and Management, General, 3
Florida Metropolitan University 1987 — 1989
Bachelor's degree, Computer Science, 3
University of Puerto Rico 1976 — 1983
Bachelor of Applied Science (BASc), Biology/Biological Sciences, General, 3
University of Puerto Rico 1976 — 1983
Bachelor's degree, Chemistry, 3
Humana June 2010 - Present
Kaplan University April 2010 - October 2010
UnitedHealth Group October 2008 - May 2010
Skills
Health Insurance, Insurance, Life Insurance, Term Life Insurance, Disability Insurance, Underwriting, General Insurance, Long-term Care, Whole Life, Medicare, Brokers, Workers Compensation
Education
Miami Dade College 1997 — 2000
Associate of Arts (A.A.), Economics
Florida International University
Humana July 2007 - Present
Education
Florida International University 1999 — 2001
Master's degree, Public Health
Humana October 2014 - Present
Broward County Government September 2012 - April 2014
Skills
Employee Benefits, Human Resources, Benefits Administration, Wellness, Wellness Coaching, Talent Management, Public Administration, Marketing Communications, Business Development, Social Media, Spanish, Social Media Marketing, Customer Service, Strategy, Management, HR Policies
Education
Florida International University 2011 — 2013
Master's Degree, Public Administration, Human Resources Policy and Management
Florida International University - College of Business 2007 — 2011
Bachelor's Degree, Business Administration and Human Resources Management
Humana April 2014 - Present
Florida Power & Light August 2006 - April 2014
Education
Nova Southeastern University 2003 — 2005
Master of Business Administration (M.B.A.), Operations Management and Supervision
Florida International University 1997 — 2002
Bachelor of Science in Mechanical Engineering, Mechanical Engineering