Humana Company
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S CEO: Bruce D. Broussard (Jan 1, 2013–) Subsidiaries: Health Value Management, Inc.,
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Humana Employees
Humana April 2013 - Present
Sensient May 2012 - February 2013
LANSolutions LLC June 2011 - May 2012
Battelle Energy Alliance 2009 - 2011
Danemco 2008 - 2009
Security Connections Inc 2005 - 2008
Zions First National Bank April 2002 - May 2005
Household Finance 2001 - 2002
Skills
Software Documentation, Management, Budgets, Finance, Training, Microsoft SQL Server, Databases, Accounting, Auditing, Disaster Recovery, Account Reconciliation, Proposal Writing, SQL
Education
Idaho State University 2008 — 2010
Bachelors Degree, Computer Information Systems
Idaho State University 1993 — 2001
Bachelors Degree, Business Finance
Humana June 2012 - Present
SAIC/Entergy June 2010 - May 2012
Fast Enterprises January 2008 - June 2010
Acxiom January 2007 - February 2008
Contemporary Services, Inc. June 2003 - December 2006
connect.com 1997 - 1999
Skills
Testing, .NET, Windows Server, Disaster Recovery, Red Hat Linux, Project Management, JavaScript, Troubleshooting, Network Security, Unix, Databases, SharePoint, Windows, Citrix, IIS, Networking, Integration
Education
Hendrix College 1989 — 1993
BA, Communications/Theater
Hendrix College 1989 — 1993
BA, Theater
Conway
Conway
Carlisle Interconnect Technologies July 2015 - Present
Grainger August 2014 - January 2015
Evangelical Free Church of Crystal Lake January 2012 - November 2014
Humana January 2014 - June 2014
PMI Chicagoland Chapter April 2013 - December 2013
State Farm May 2012 - August 2012
Schawk (Formerly Ambrosi) February 2007 - January 2012
Heralds of the Cross Motorcycle Ministry, Inc. March 1995 - October 2007
B&F Technical Code Services November 2005 - October 2006
International Profit Associates May 2005 - September 2005
Skills
Photoshop, Web copy, Marketing Project..., Team Leadership, Problem Solving, Mentoring, Project Management, Marketing Communications, Copywriting, Waterfall methodology, Resource Allocation, Writing, Efficiency, Mac, Creative Direction, Advertising, Digital Copywriting, Process Improvement, Microsoft Excel, InDesign, Trade Shows, Leadership, Newsletters, Training, Adobe Acrobat, Process Optimization, Employee Training, Microsoft Office, Marketing Management, Marketing Copy, Email Marketing, Project Planning, Management, Market Research, Social Media, Copy Management, Editing, Strategy, Analysis, SharePoint, Event Management, Proposal Writing, MS Project, B2B, Recruiting, Social Networking, Internal Communications, New Business Development, CRM, Online Marketing
Education
Illinois State University 1988 — 1990
BS, Biology
Chicago Deming Association - Six Sigma Masters Program 2013 — 2013
Lean Six Sigma Greenbelt Trained, Six Sigma, Passed
Project Management Institute 2012 — 2012
PMP Certification, Project Management, Passed
South Suburban Community College 1984 — 1987
AS, Science
Trinity International University 1984 — 1986
English Communications
Texas Veterans Commission May 2014 - Present
Humana June 2012 - August 2013
US Army August 2009 - January 2012
US Army August 2008 - August 2009
US Army April 2008 - August 2008
US Army April 2007 - April 2008
US Army February 2006 - April 2008
US Army May 2004 - January 2006
US Army November 2001 - April 2004
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, English, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Team Building, Team Leadership, Coaching, Leadership, Nonprofits
Education
Herzing University-Atlanta 2014 — 2015
Master of Business Administration (M.B.A.), Healthcare management/ Project management
University of Phoenix 2012 — 2013
Masters, Adult Education and Training
Colorado Technical University 2009 — 2011
Bachelor's degree, Business Administration/Healthcare Management
Colorado Technical University 2008 — 2009
Associate's degree, Medical Billing and Coding
Humana 2013 - Present
Health Alliance Plan 2013 - Present
Priority Health 2013 - Present
Benefits 365 2013 - Present
ALL RISK INSURANCE May 2012 - Present
DENCAP Dental Plans 2012 - Present
Interfaith Volunteer Caregivers 2012 - Present
Blue Cross Blue Shield of Michigan 2012 - Present
HealthPlus of Michigan 2012 - Present
AARP 2011 - Present
Skills
Mechanical, Troubleshooting, Problem Solving, Health Insurance, Insurance, now offering LifeSecure, Fixed Annuities, Medicare, Sales, Management, Accident, Life Insurance, Disability Insurance, Property & Casualty..., Term Life Insurance, Long-term Care, Whole Life, Small Business, Retirement Planning, Brokers, Underwriting, Commercial Insurance, General Insurance, Claim, Critical Illness, Financial Planners, Long Term Care Insurance, Retirement, 401k, Strategic Financial..., Universal Life, Health Savings Accounts, Medicare Part D, Medicaid, Estate Planning, Investments, Customer Retention, Business, Insurance Brokerage, Financial Planning
Education
Macomb Community College 1977 — 1978
Bach, Art
Henry Ford Community College 1966 — 1971
Journeymen, Mechanical
New York Life Insurance Company April 2010 - Present
Humana July 2008 - October 2010
Family Heritage Life Insurance Company of America April 2006 - July 2008
Skills
Term Life Insurance, Insurance, Underwriting, Financial Services, Long-term Care, 401k, Long Term Care Insurance, Disability Insurance, Estate Planning, Fixed Annuities, Health Insurance, Life Insurance, Retirement, Retirement Planning, Whole Life
Education
Houston Baptist University
Bachelor of Science (B.S.)
Centene Corporation September 2013 - Present
Centene Corporation September 2011 - August 2013
Humana September 2006 - November 2010
Humana March 2004 - September 2006
Humana October 2002 - February 2004
Sprint Nextel November 2000 - April 2002
AT&T November 1996 - 1999
Skills
Process Improvement, Customer Service..., Insurance, Quality Assurance, Training, Team Management, Customer Service, Healthcare, Microsoft Excel, Microsoft Office, Microsoft Word, Project Management, Data Analysis, Coaching, Change Management, Time Management, Supervisory Skills, HIPAA, Managed Care, Operations Management, Quality Auditing, Employee Benefits, Performance Management, Medicare, Sales, Team Building, Staff Development, Team Leadership, Forecasting, Program Management, Employee Relations, Leadership Development, Cross-functional Team..., Healthcare Management, Medicaid, Strategic Planning, Human Resources, Organizational..., Utilization Management, Medicaid Managed Care
Education
Illinois State University
Bachelor's, English
Humana January 2014 - Present
OSF HealthCare June 2003 - Present
OSF HealthCare June 2002 - June 2003
OSF HealthCare September 1993 - January 1995
Skills
Nursing, ICU, BLS, Telephone Triage, Neuroscience, Geriatric Nursing, Cardiology
Education
Illinois Central College 2001 — 2003
Associate's degree, Registered Nursing/Registered Nurse
Humana November 2011 - Present
Homestead Long Term Care October 2010 - October 2011
IntegraCare Home Health January 2008 - August 2010
Skills
Health Insurance, Insurance, Medicare, Claim, Managed Care, Process Improvement, Long-term Care, Medicaid, General Insurance, Customer Service, Healthcare, Marketing, Project Management, Management, Sales, Market Analysis, Organization, Strategic Thinking, Problem Solving, Communication, Microsoft Office, Outlook, Database Administration, Technical Support, Sales Presentations, Presentation Development, Employee Training, Reporting & Analysis, Provider Relations, HMO, Healthcare Industry, Training
Education
Texas A&M University-Commerce 1998 — 2001
Bachelor's of Science, Communications and Theater
Hill College 1995 — 1998
Transfer, Communications and Theater
Walgreens September 2015 - Present
CGN Global December 2011 - September 2015
SpringHaven, Inc. May 2009 - December 2011
Humana December 2007 - January 2009
Ciber October 2006 - December 2007
One Child Matters September 2004 - October 2006
Skills
Organizational..., Change Management, Strategic Communications, Technical Writing, Program Management, Human Resources, Internal Communications, Strategy, Coaching, Team Building, Leadership Development, Training, Leadership, Public Speaking, Editing, Nonprofits, Mentoring, Project Planning, Workshop Facilitation, Management, Organizational..., Interviews, Executive Coaching, Onboarding, Business Process..., Strategic Planning, Corporate Communications
Education
University of Northern Colorado 2001 — 2003
Bachelor's Degree, Education and Theatre Arts
Houghton College 1994 — 1998
Bachelor's Degree, Creative Writing
Major Food Group July 2015 - Present
Humana August 2013 - June 2015
RuderFinn, Inc April 2011 - June 2013
Mediawhiz Holdings, LLC October 2008 - January 2010
SEIU February 2008 - May 2008
1199 SEIU June 2006 - August 2006
Skills
Social Media, Microsoft Excel, Data Analysis, Project Management, Account Reconciliation, Invoicing, Payroll, Analysis, Great Plains Software, Accounting, Journal Entries, Research, Time Management, Customer Service, Finance, Microsoft Office, PowerPoint
Education
Brooklyn College
Bachelor of Science, Psychology
Hofstra University
Associated Financial Group 2014 - Present
Humana February 2010 - May 2014
CIGNA Healthcare September 2008 - February 2010
Humana May 2005 - September 2008
First Health 1997 - 2004
Skills
Health Insurance, Insurance, Healthcare, Benefits Administration, Medicare, Employee Benefits, Disability Insurance, HMO, Health Savings Accounts, Managed Care, Account Management, Term Life Insurance, Long-term Care, Brokers, Underwriting, Claim, Life Insurance
Education
Illinois Wesleyan University 1986 — 1990
UPS Supply Chain Solutions March 2015 - Present
Humana June 2013 - Present
MAXIMUS December 2011 - July 2013
Thomson Reuters June 2006 - June 2011
Sprint PCS November 2005 - March 2006
Blue Light, Inc July 2002 - October 2005
AAA Texas LLC October 2004 - May 2005
Capital One September 1998 - September 2001
Merck-Medco November 1996 - August 1998
Dynapac Mfg October 1994 - October 1996
Skills
Program Management, Customer Service, Sales, Nonprofits, Call Centers, Access, Community Outreach, Leadership, Marketing, Microsoft Excel, Microsoft Office, Salesforce.com, Team Building, Team Leadership
Education
Howard Payne University 1987 — 1994
Bachelor of Science, History/Political Science
iteachTexas
Methodist Healthcare System July 2014 - Present
Coleman College of Health Sciences August 2012 - Present
Humana April 2009 - 2011
Tulane University 2007 - 2007
Skills
Microsoft Office, PowerPoint, Microsoft Word, Public Speaking, Microsoft Excel, Customer Service, Research, Social Media, Teamwork, Event Planning, Fitness, Nutrition, Photoshop, Cpr Certified, Time Management, Teaching, English, Leadership, Social Networking, Healthcare, Patient Advocacy, Clinical Research, CPR Certified, Community Outreach, Medication..., Nursing, Patient Education
Education
Houston Community College 2011 — 2012
Xavier University of Louisiana 2002 — 2007
Bachelor of Science (BS), Psychology Pre-Med
Market Financial Group September 2013 - Present
Humana August 2003 - January 2013
WageWorks October 2000 - June 2003
CIGNA December 1992 - April 1999
Skills
Leadership, Healthcare Consulting, Affordable Care Act, Strategic Planning, Goal-oriented..., Consultative Sales..., Employee Benefits, Group Insurance, Employee Wellness..., Cross-functional..., Collaborative Problem..., Strategic Communications, Budget Reconciliation, Employee Engagement, Renewal Retention, Utilization Review, Trend Analysis, Pharmaceutical Industry, Disability Management, Life & Health Insurance..., Voluntary Employee..., HRIS Database Management, Health Savings Accounts, Cross-functional Team..., Risk Management, Medicare, Healthcare, Health Care Reform, Self-funded, Healthcare Industry, Selling, Group Medical, COBRA, PPO, HMO, Flexible Spending..., Sales Compensation
Education
Illinois State University
B.S., Marketing and Business Administration
University of Pennsylvania - The Wharton School 1986 — 1988
Pursuing, Certified Employee Benefit Specialist, Completed Courses 1 & 2
PathForward May 2014 - Present
Second Defense Alliance, LLC June 2012 - May 2013
Humana January 2007 - May 2012
Toyota Dealerships April 1999 - December 2006
Skills
Process Improvement, Call Centers, Visio, Vendor Management, Customer Service, Team Building, Leadership, Business Process..., Cross-functional Team..., Training, Microsoft Excel, Software Documentation, Customer Satisfaction, Managed Care, Access
Education
University of Illinois 1991 — 1993
Bachelor's Degree, Business Management
Illinois Central College 1989 — 1991
Associate's Degree, Arts and Science
Northern Trust Corporation October 2014 - Present
CVS Caremark Corporation July 2013 - July 2014
PMI Chicagoland Toastmasters Club January 2012 - June 2014
Humana January 2012 - July 2013
Taproot Foundation September 2011 - July 2013
Transcend Innovation Group LLC 2011 - 2011
Okoro Media Systems 2005 - 2011
Transcend Innovation Group LLC 2010 - 2010
Career Education Corporation 2003 - 2008
Skills
Basecamp, MS Project, MS Office Suite, Change Management, Microsoft Office, Vendor Management, Project Planning, Team Leadership, Project Coordination, Nonprofits, Leadership, PMP, Strategic Planning, Software Documentation, Manufacturing, Cross-functional Team..., Marketing, Project Delivery, Product Management, E-commerce, Visio, Management, Process Improvement, CRM, Team Building, SharePoint, Business Development, Business Analysis, SDLC, Software Project..., Quality Assurance
Education
Keller Graduate School of Management of DeVry University 2011 — 2015
Master's Degree, Project Management
University of Illinois at Chicago 2010 — 2010
Certificate, Project Management
Illinois Institute of Technology 1990 — 1998
Bachelor of Science, Mechanical Engineering
Humana March 2003 - June 2014
Sibcy Cline Realtors September 2001 - December 2008
Education
Hondros College 2001 — 2001
Realtor license, Real Estate
Humana March 2015 - Present
Networld Media Group February 2015 - February 2015
Networld Media Group June 2014 - February 2015
Kentucky Baptist Convention August 1998 - June 2014
Sandvik Sorting Systems 1996 - 1997
Skills
Public Relations, Social Media, Blogging, Marketing, Newsletters, Nonprofits, Leadership, Marketing Communications, WordPress, Public Speaking, Press Releases, Editing, Photography, Media Relations, Project Management, Event Planning, Social Networking, Teaching, Leadership Development, Facebook, Non-profits, Copywriting, Social Media Marketing, Community Outreach, Photoshop, Copy Editing, Journalism, Writing, Microsoft Office, Creative Writing, Proofreading, Marketing Strategy, Management, Email Marketing, Content Management, Content Strategy, Script Writing, Screenwriting, Web Content, Strategic Communications, Feature Articles, AP Style, News Writing, Strategic Planning, Enterprise Social..., Community Management, Web Community Management, Employee Relations
Education
Illinois State University 1992 — 1994
Bachelor of Science (B.S.), Public Relations
Humana May 2014 - Present
Humana May 2012 - May 2014
Shophar Construction, Inc. May 1998 - July 2012
The Visibility Company February 2007 - May 2012
The Visibility Company February 2007 - February 2009
Arkansas Bank & Trust 1988 - 1993
Skills
Marketing, Healthcare, Strategic Planning, Leadership Development, Leadership, Customer Service, Account Management, Team Building, Employee Benefits, Training, Marketing Strategy, Process Improvement, Microsoft Office, Project Management
Education
Henderson State University 1985 — 1989
Bachelor of Science (BS), Accounting
Humana September 2015 - Present
Humana May 2014 - Present
Uline June 2013 - August 2013
Humana June 2012 - August 2012
Children's Hospital of Illinois May 2011 - August 2011
Skills
Sales, Business Development, Selling, Customer Service, Retail, Microsoft Office, Social Media, Microsoft Excel, Marketing, PowerPoint, Sales Management, Microsoft Word, Event Planning, Time Management
Education
Hope College 2011 — 2014
Undergraduate, Business Management Major, Emphasis in Economics
Northern Trust January 2007 - Present
Humana November 2004 - April 2006
Midwest Stock Exchange October 1978 - April 1996
Skills
Lotus Notes, Accounting, Singing, Account Reconciliation, Microsoft Word, Team Leadership, Time Management, Bank Reconciliation, Research, Teaching, Leadership, Event Planning, Coaching
Education
Illinois State University 1977 — 1978
Shiloh Acaademy 1972 — 1976
Humana October 2001 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Outlook, Health Insurance, Group Insurance, Individual Health..., Medical Underwriting, Health Care Reform, Insurance, Underwriting, Commercial Insurance
Education
Houston Community College
Liberal Arts and Sciences, General Studies and Humanities
Humana May 2014 - Present
Humana September 2013 - Present
AIG September 2011 - September 2013
Sun Life Financial June 2008 - September 2011
Skills
Disability Insurance, Life Insurance, Health Insurance, Insurance, Underwriting, Employee Benefits, Term Life Insurance, Property, Long-term Care, Commercial Insurance, Brokers, Management, Health Savings Accounts, Team Management, Trade Negotiation, Sales, Account Management
Education
Illinois State University 2005 — 2008
Bachelor's degree, Finance, General
Illinois Central College 2003 — 2005
Associate of Arts and Sciences (A.A.S.)
United Healthcare February 2013 - Present
Humana December 2007 - March 2012
Boy Scouts of America: Rainbow Council May 2001 - August 2007
Family Video Movie Club Inc. July 1996 - March 2001
The Pantagraph April 1995 - June 1996
The Daily Journal 1992 - 1995
Skills
Leadership, Training, Fundraising, Management, Public Relations, Strategic Planning, Program Management, Team Building, Customer Service, Public Speaking, Social Media, Sales, Volunteer Management, Community Outreach, Marketing, Budgets, Leadership Development, Recruiting, Event Management, Event Planning, Human Resources, Analysis, Coaching, Nonprofits, Blogging, Staff Development, Newsletters, Community Development, Sales Operations, Policy, Interviews, Government, Retail
Education
University of San Francisco 2012 — 2012
Graduate Professional Certificate, Internet Marketing
University of Illinois Springfield 1991 — 1992
Public Administration
Illinois State University 1987 — 1991
B.S., Political Science, History
Bradley-Bourbonnais H.S. 1983 — 1987
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2015 - Present
Humana April 2011 - March 2015
HealthSpring May 2010 - May 2011
UnitedHealth Group June 2008 - June 2009
WELLPOINT, INC April 2006 - March 2008
GUARANTEE TRUST LIFE INSURANCE COMPANY April 2004 - April 2006
CIGNA HealthCare of Illinois April 2001 - April 2004
BLUECROSS BLUESHIELD ASSOCIATION December 1995 - April 2001
UNITED HEALTHCARE OF ILLINOIS May 1992 - December 1995
Bankers Life and Casualty January 1989 - January 1992
Skills
Medicare Supplements, Medicare, Managed Care, Medicare Part D, Employee Benefits, Long-term Care, Account Management, Brokers, CRM, Strategy, Leadership, Selling, Sales, Underwriting, Product Marketing, Health Insurance, Marketing, Sales Process, Sales Management, Insurance, New Business Development, Marketing Strategy, Customer Retention, Management
Education
State of Illinois Insurance Producers License 1989 — 2013
1989, Public Relations
Illinois State University 1984 — 1988
Bachelor of Science, Marketing and Public Relations
Sandler Training
Sandler Training
Sandler Training
Toastmasters International - District 35 July 2015 - Present
Humana July 2007 - Present
Skills
Customer Service, Microsoft Office, Crystal Reports, Public Speaking, Accounting, Financial Reporting, Financial Analysis, Monarch, Training, Team Building, Account Reconciliation, Auditing, Leadership, Process Improvement, Variance Analysis, Access, Budgets, Finance, Internal Controls, Forecasting, Analysis, Financial Statements, Managerial Finance, Insurance
Education
Northern Illinois University - College of Business 1997 — 1998
M. A. S., Accounting Information Systems/Information Systems Auditing
Illinois Wesleyan University 1992 — 1996
B. A., Public Accounting
Pius XI High School 1988 — 1992
Diploma, N/A
Humana April 2011 - Present
Measured Progress May 2010 - July 2010
Holiday Inn Clarkfield, Philippines March 2009 - September 2009
Gercel Construction November 2006 - February 2009
Holy Angel University June 2000 - October 2005
Skills
Accounts Payable, Access, Accounts Receivable, Payroll, Outlook, Accounting, Forecasting, Microsoft Excel, Auditing, Budgets, Office Management, Management, Sales, Tax, Public Speaking, Hotels, Financial Analysis, Accruals, Account Reconciliation, Financial Reporting
Education
Holy Angel University 2003 — 2008
B.S Business Administration, Accounting
Richardson Chamber of Commerce January 2015 - Present
Humana July 2013 - Present
EMO Financial Services July 2012 - June 2013
Conway Regional Fitness Center March 2008 - March 2012
Skills
Consulting, Sales Operations, Strategic Communications, Online Advertising, Public Speaking, Customer Service, Strategic Planning, Team Building, Microsoft Office, Marketing, Event Planning, Microsoft Excel, Social Media, PowerPoint, Sales, Insurance
Education
Webster University 2011 — 2013
Master of Business Administration (M.B.A.), Finance, General
University of Central Arkansas 2008 — 2010
Bachelor of Science, Public Administration
El Dorado High School 2000 — 2004
Henderson State University
Humana March 2013 - March 2014
Humana December 2012 - March 2013
Humana October 2011 - December 2012
Signature Healthcare LLC September 2010 - October 2011
ZoyaLabs January 2009 - July 2010
Citibank N.A April 2008 - November 2008
Reckitt Benckiser India Ltd June 2007 - January 2008
PwC April 2006 - June 2006
Cadbury's India Ltd May 2004 - July 2004
Skills
Business Strategy, Business Development, Marketing Strategy, Competitive Analysis, Strategic Planning, Business Analysis, Marketing, Project Management, Healthcare, Business Planning, New Business Development, Strategy, Process Improvement, Market Research, Sales, Leadership, Analytics, Entrepreneurship
Education
University of Louisville 2010 — 2011
MBA, Finance
Indian Institute of Management, Lucknow 2005 — 2007
MBA, Marketing
Indian Institute of Technology, Bombay 2001 — 2005
B.Tech, Chemical Engineering
Humana August 2011 - Present
Hummingbird Coaching Services February 2005 - August 2011
Consolidated Health Services January 1999 - March 2005
USADM September 1997 - December 1998
TriHealth June 1992 - September 1998
TriHealth 1985 - May 1992
Humana July 1983 - September 1985
Skills
Project Management, Finance, Healthcare, Strategic Planning, Public Speaking, Coaching, Team Building, Leadership Development, Leadership, Business Development, Wellness, Managed Care, Program Management, Business Planning, Strategy, Start-ups, Entrepreneurship, Hospitals, Fitness
Education
University of Cincinnati 1991 — 1992
M Ed, Education
University of Cincinnati College of Business 1985 — 1987
Master of Business Administration (MBA), Business, Marketing
Westbrook College 1981 — 1983
BS, Accounting
Husson College 1976 — 1977
Business Accounting
OSF Healthcare March 2011 - Present
Humana May 2008 - November 2010
OSF HealthPlans 2003 - 2008
Levi, Ray & Shoup May 1996 - June 2003
Kemper National Insurance Company 1990 - 1996
Skills
Testing, Healthcare Information..., SharePoint, Business Analysis, Troubleshooting, Visio, Requirements Analysis, Program Management, SQL, Project Management, Microsoft SQL Server, Healthcare, Process Improvement
Education
Illinois State University 1986 — 1989
B.S., Applied Computer Science
Illinois Central College 1984 — 1986
A.A.S, Data Processing Technology
UTHSCSA January 2013 - Present
Humana February 2009 - October 2012
Baptist Health System 2008 - 2009
Heartland Home Health and Hospice 2003 - 2004
US Air Force Reserve 1990 - 2000
Skills
Managed Care, Healthcare, Disease Management, Healthcare Management, Healthcare Information..., Medicare, Medical Marketing, End of Life Issues, Customer Service, Case Managment, Nursing, Hospital Sales, Clinical Research, Home Care, Hospitals, Inpatient, Leadership, End of Life, Utilization Management, Medicaid, Medicine, Healthcare Consulting, Patient Advocacy, HIPAA, Acute Care, Healthcare Industry
Education
University of the Incarnate Word 1991 — 1993
BS, Nursing
Trinity University 1986 — 1989
MHA, Healthcare Administration
Houston Baptist University 1984 — 1986
M.A., Counseling Psychology
Stephen F. Austin State University 1969 — 1972
BS, Sociology
ChildFund International September 2013 - Present
Barton Cotton September 2011 - August 2013
Merkle July 2008 - August 2011
SCA Direct October 2007 - July 2008
Project HOPE July 2006 - October 2007
World Relief January 2002 - June 2006
Euro RSCG 4D October 1998 - March 1999
BKV May 1995 - October 1998
CARE September 1993 - May 1995
Humana August 1990 - September 1993
Skills
Direct Marketing
Education
The Johns Hopkins University - Carey Business School 2008 — 2012
MS, Marketing
Hollins University 1976 — 1980
BA, economics
Apac August 2013 - Present
UnitedHealth Group December 2008 - August 2012
UnitedHealth Group August 2007 - December 2008
Aetna March 2007 - August 2007
Humana July 2005 - November 2006
Oxford Health Plans October 1997 - May 2005
Visiting Nurse Service of New York August 1993 - August 1997
Skills
Community Outreach, Performance Management, Call Center..., Situational Leadership, Team Leadership, Organizational..., Product Management, Customer Service, English, Medicare Prescription..., Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Budgets, Sales Management, Direct Sales, Employee Recognition, Workers Compensation, HR Policies, Product Development, Project Management, Benefits Administration, Legal Compliance, Community Engagement, Production..., Retention Strategies, Diversity & Inclusion..., Microsoft Office, Medicare Advantage, Medicare Part D, New Business Development, PowerPoint, Microsoft Excel, Recruiting, Nursing Homes, Microsoft Word, Team Building, Sales, Leadership, Health Insurance
Education
Strayer University-Florida 2012 — 2014
Bachelor of Business Administration (BBA), Health/Health Care Administration/Management
Hudson County Community College 1993 — 1997
Associate of Arts and Sciences (AAS), Health/Health Care Administration/Management
Humana February 2015 - Present
DMLO July 2013 - February 2015
D'Arcangelo & Co., LLP 2010 - 2013
EY 2008 - 2009
UHY LLP 2007 - 2008
The Ayco Company, L.P., a Goldman Sachs Company 2005 - 2007
Skills
Accounting, Tax Preparation, Financial Reporting, QuickBooks, Financial Analysis, Tax Research, CPA, Income Tax, Financial Accounting, Sarbanes-Oxley Act, General Ledger, Fixed Assets, Corporate Tax, Tax Accounting, GAAP, Partnership Taxation, Tax, Financial Statements, Account Reconciliation, Tax Returns
Education
State University of New York at Albany 2004 — 2005
Master of Science (M.S.), Taxation
State University of New York at Albany 2002 — 2004
Bachelor of Science (BS), Accounting
Hudson County Community College 1999 — 2001
Associate of Science (A.S.), Business Administration and Management, General
Humana June 2014 - Present
Moe's Cantina January 2011 - December 2013
La-Z-Boy January 2010 - December 2011
Skills
Customer Service, Long-term Customer..., Communication, Enjoy Working with..., Exceptional People..., Social Media, Managing Deadlines
Education
DePaul University 2011 — 2013
Bachelor of Arts (BA), Public Relations, Advertising, and Applied Communication
Joliet Junior College 2009 — 2010
Illinois State University 2008 — 2008
The Hartford June 2013 - Present
Humana October 2012 - May 2013
BASIX July 2009 - October 2012
HCL Technologies Limited August 2004 - March 2008
Accenture May 2003 - July 2004
Siemens Information Systems Ltd July 1999 - April 2003
Modern Technologies Corp. May 1998 - July 1999
Newgen Software Technologies Limited August 1996 - May 1998
Nexus Computers Private Limited September 1993 - August 1996
Skills
Program Management, MS Project, Project Delivery, Contract Negotiations, Proposal Management, BOM, RFP preparation, Change Management, Management Consulting, People Management, Business Strategy, Business Transformation, Pre-sales, Strategic Planning, Team Management, Service Delivery, Vendor Management, Outsourcing, Process Engineering, Software Project..., PMP, Business Analysis, Risk Management, Requirements Analysis, Business Planning, Solution Design, ECM Architect, Business Process..., Business Process..., Business Process Mapping, Business Process Design, Business Process..., Business Consulting, Documentum, Project Server, SharePoint
Education
Indian Institute of Management, Ahmedabad 2008 — 2009
Executive MBA
Maharshi Dayanand University 1989 — 1993
B E
Himalaya Public School, Karnal 1987 — 1989
AISSSCE
St. Theresa's Convent High School 1977 — 1987
AISSCE
St. Thresa;s convent school 1977 — 1987
AISSCE
Express Scripts November 2014 - Present
United States Department of Defense October 2012 - November 2014
United States Department of Defense July 2009 - October 2012
Humana August 2008 - June 2009
Electrolux September 2006 - September 2007
Skills
Strategic Planning, Supply Chain Management, Mergers, Contract Management, Leadership, Product Development, DoD, Government Contracting, Contract Negotiation, Six Sigma, Program Management, Team Building, Project Planning, FAR, Analysis, Microsoft Excel, Team Leadership, Microsoft Office, Change Management, Microsoft Word, Process Improvement, Purchasing, Cross-functional Team..., Procurement, Government, Security Clearance, Government Procurement, Public Speaking, Defense Contracting, Federal Government, Negotiation, PowerPoint, Proposal Writing, Defense, Data Analysis, Project Management, Financial Analysis, Marketing, Government Contract..., Source Selection, Mergers & Acquisitions, Federal Procurement, Business Process...
Education
University of Virginia Darden School of Business 2014 — 2014
Executive Education
University of Kentucky 2008 — 2009
MBA, Business Administration
Illinois State University
BS, Marketing
Humana July 2014 - Present
ZirMed October 2013 - June 2014
Independant January 2003 - October 2013
Infowelders September 2004 - May 2011
Inovant August 2000 - September 2004
Gap Inc. November 1998 - July 2000
Triplex Direct Marketing Company April 1996 - November 1998
The Home Depot June 1994 - February 1996
Skills
Salesforce.com, Cloud Computing, Data Integration, Custom Software..., Force.com, Project Management, Customer Support, Front to Back Office, Operations Management, PaaS, SaaS, Business Analysis, Salesforce.com Certified, Training, Consulting, Business Process, Integration, Professional Services, Management, Requirements Analysis, Leadership, CRM
Education
Tulane University 1990 — 1994
Bachelor of Science of Management
Tulane University - A.B. Freeman School of Business 1990 — 1994
BSM
HEC Paris 1993 — 1993
ICMA Retirement Corporation January 2011 - Present
Board of Trustees for Grande Prairie Public Library District April 2007 - April 2015
Fifth Third Bank October 2009 - January 2011
Mutual of Omaha March 2006 - October 2009
Humana 2005 - 2008
Bank One/J.P. Morgan Chase 2003 - 2005
Village of Hazel Crest Economic Development Commission April 2003 - September 2004
Waddell & Reed 2000 - 2003
Morningstar 1998 - 2000
Skills
Retirement Planning, Asset Allocation, Mutual Funds, IRA's, Roth IRA, IRA Rollovers, 457 Plans, 401k, Investments, Insurance, Personal Financial..., Retirement, Financial Services
Education
Illinois State University 1990 — 1995
Leo High School 1986 — 1990
Humana September 2015 - Present
Northwestern Mutual March 2015 - July 2015
Cornerstone Corp June 2014 - August 2014
Trading Post Homes May 2010 - August 2013
Education
Hillsdale College 2011 — 2015
Bachelor's degree, Financial Management, Cum Laude
Christian Academy of Louisville 2008 — 2011
HUMANA July 2015 - Present
Oxford HealthCare May 2015 - Present
University of Mississippi Medical Center April 2014 - Present
Skills
Microsoft Word, PowerPoint, Management
Education
Hinds Community College 2015 — 2016
Rn, Registered Nursing/Registered Nurse
Meridian Community College 2008 — 2009
Lpn, Licensed Practical/Vocational Nurse Training
Humana May 2014 - Present
Freelance Graphic Designer December 2011 - Present
ADP Communications & Fullfilment August 2013 - December 2013
Imagewest August 2011 - December 2011
WKU Office of University Publications November 2010 - May 2011
Skills
Logo Design, Graphics, Adobe Creative Suite, Photography, Layout, InDesign, Typography, Graphic Design, Art, Mac, Web Design, Flyers, Brochures, User Interface Design, Image Editing, Photoshop, Bootstrap, WordPress, Posters, Illustrator, Illustration, Art Direction, Advertising, Business Cards, HTML, CSS
Education
Western Kentucky University 2008 — 2011
Bachelors of Fine Arts
Hopkinsville Community College 2006 — 2011
Associate of Arts
Humana June 2015 - Present
Independent HR Consultant / Contractor December 2014 - May 2015
Pearson 2006 - November 2014
Pearson Education 1999 - 2006
PDI/Ninth House Consulting 1995 - 1997
Royal Sun Alliance 1990 - 1995
Education
The University of Western Ontario - Huron University College 1983 — 1986
BA, English
Hiram College March 2015 - Present
Esperanza, Inc. January 2014 - March 2015
Viva! Spanish September 2013 - February 2015
Connections in Ohio, Inc. February 2013 - April 2014
DPR Educational Services September 2012 - January 2013
Humana June 2012 - August 2012
NCLR April 2012 - July 2012
University YES Academy August 2011 - May 2012
Hiram College September 2008 - May 2011
Hiram College August 2008 - May 2011
Skills
Spanish, Mentoring, Psychology, Career Development, Sociology, Research, Teaching, Higher Education, Writing, Public Speaking, Editing, Microsoft Office, PowerPoint, Word, Event Planning, Fundraising, Microsoft Word, Curriculum Design, Training, Student Development
Education
Hiram College 2007 — 2011
Bachelor of Arts and Sciences, Psychology, Sociology
Humana November 2008 - Present
Illinois Department of Transportation June 2002 - May 2007
Skills
Insurance, Customer Service, Health Insurance, Underwriting, Microsoft Excel, Process Improvement, Commercial Insurance, Employee Benefits, Management, Inventory Management, Claim, Access, Analysis, Contract Management, Lotus Notes, Mentoring, Project Planning, SharePoint
Education
Sullivan University 2009 — 2013
Bachelor's degree, Business Administration and Management, General, 3.0
Illinois Central College 2003 — 2007
Associate’s Degree, Construction Engineering Technology/Technician, 2.7
SeniorBridge August 2015 - Present
Humana May 2014 - Present
Education
Howard University
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Humana April 2015 - Present
Humana September 2013 - April 2015
Humana November 2011 - September 2013
WHUT-TV and Cramton Auditorium October 2010 - February 2011
Up Against The Wall June 2009 - September 2010
Muhammad Ali Center May 2008 - August 2008
Skills
Microsoft Office, Social Media, Social Networking, Nonprofits, Management, Customer Service
Education
University of Louisville 2014 — 2016
Human Resources and Organization Development, Humana Resource Leadership
Howard University 2007 — 2011
Bachelor of Arts, Television Production major/ Psychology minor
Howard University John H. Johnson School of Communications 2007 — 2011
Bachelor of Arts, Television Production, Cum Laude Graduate
Humana April 2013 - Present
Humana May 2009 - March 2013
Humana December 2007 - May 2009
U.S. Environmental Protection Agency 2002 - 2004
ExxonMobil 2000 - 2002
Federal Communications Commission 1993 - 2000
Skills
Project Management, Project Estimation, CRM, Accounting, ERP, Process Improvement, SharePoint, Program Management, SDLC, Vendor Management, Business Analysis, Change Management, Business Process..., Requirements Analysis, PMP, MS Project, Training, Requirements Gathering, Visio, IT Operations, Integration, IT Strategy, Risk Management, Project Portfolio..., Software Project..., Management, IT Service Management, Analysis, IT Management, ITIL, Cross-functional Team..., PMO, Software Documentation, Six Sigma, Enterprise Architecture, Leadership, Disaster Recovery, Resource Management
Education
Howard University 1976 — 1981
BSBA, Marketing/Management
Southeastern University
Marketing/Management
Humana March 2015 - Present
CSX October 2013 - March 2015
American Cancer Society April 2013 - September 2013
EngagementHealth, LLC November 2012 - April 2013
Centegra Health System November 2012 - March 2013
Health Solutions July 2012 - March 2013
Illinois State University August 2010 - December 2011
Skills
PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, Public Speaking, Social Media, Event Planning, Research, Cpr Certified, Time Management, Facebook, Teamwork, Outlook, Fitness, AED, Teaching, Wellness, Community Outreach, Employee Wellness, CPR Certified
Education
Illinois State University 2010 — 2012
Master of Science (MS), Kinesiology
Illinois State University 2006 — 2010
Bachelor of Science (BS), Kinesiology and Exercise Science
KPMG US October 2014 - Present
Humana January 2014 - June 2014
Humana August 2013 - January 2014
Hudson County Community College September 2008 - January 2012
Palo Grande Colombian Restaurant July 2009 - September 2010
Grupo Financiero de Producción – PRODUBANCO July 2007 - May 2008
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Social Media, Accounting, Translation, Calculations, Inventory Management, Event Planning, Public Relations, Spanish, Facebook, Time Management, Fundraising, Access, Microsoft Word, Creative Writing, Research, Social Networking, Outlook, Public Speaking, Teamwork, Editing, Instructions, High Achiever, Data Entry, Organization, Negotiation, QuickBooks, Leadership, Accounts Payable, Photoshop, Travel, Typing, Administering, Financial Reporting, Oracle Applications, Invoicing, Auditing, Communication, Financial Analysis, Management, Internal Controls, sustantive procedures, analytical procedures, audit documentation, Financial Statement...
Education
University of Louisville 2012 — 2014
B.S.B.A, Accounting
Hudson County Community College 2008 — 2011
A.A.S, Business Management, 3.69
Humana Inc. September 2013 - Present
Humana Inc April 2012 - August 2013
Humana Inc. August 2011 - March 2012
Humana October 2008 - July 2010
Bankers Life & Casualty Company April 2008 - September 2008
Skills
Account Management, Customer Service, Data Analysis, Disability Insurance, Economics, Employee Benefits, Financial Analysis, Healthcare, Insurance, Leadership, Management, Microsoft Excel, Sales Management, Training
Education
University of Wisconsin Oshkosh 2005 — 2008
Bachelor of Science, Finance
Hillsdale College 2003 — 2004
Generals
Humana September 2014 - Present
Globe Pharmacy October 2011 - September 2014
PTM Healthcare Services May 2009 - January 2012
United Automobile Insurance company May 2007 - August 2007
Skills
Medicare Part D, Medicaid, HIPAA, Community Pharmacy, Third Party Billing, Customer Service, Microsoft Office, Managed Care, Pharmacy, Healthcare, Outlook, Training, Time Management, Medicare, Project Management, Data Analysis, Healthcare Management, Analysis, Pharmaceutical Industry, Budgets, Data Entry, Pharmacy Benefit..., Teamwork, SQL, Medicare/Medicaid..., Cash Posting, Financial Accounting, Health Insurance
Education
WGU Texas 2013 — 2016
Bachelor of Science (B.S.), Accounting
Howard University 2007 — 2008
Pre-Pharmacy Studies
Humana November 2008 - Present
Sud-Chemie Inc. August 2006 - November 2008
International Systems of America January 2006 - August 2006
Steel Technologies February 2000 - December 2005
Skills
Employee Relations, Employee Benefits, Human Resources, Recruiting, Benefits Administration, Personnel Management, HRIS, Employee Engagement, Payroll, Talent Acquisition, Applicant Tracking..., PeopleSoft, Leadership, Negotiation
Education
University of Louisville 1995 — 1998
Bachelors, Mathematics
University of Cincinnati-Clermont College 1993 — 1994
Hope College 1988 — 1993
CoreSource, A Trustmark Company May 2014 - Present
Blue Cross & Blue Shield of Rhode Island May 2012 - April 2014
Blue Cross Blue Shield of Rhode Island August 2011 - May 2012
Willis July 2010 - June 2011
Humana March 2003 - July 2010
Aetna January 1990 - March 2003
Skills
Dental, Insurance, Health Insurance, Strategic Planning, Employee Benefits, Dentistry, Medicare, Brokers, Strategy, Sales, Healthcare Industry, Leadership, Management, New Business Development, Healthcare, Managed Care, Executive Management, Risk Management
Education
Hofstra University 1985 — 1989
International Business
Concentra May 2015 - Present
Humana May 2014 - Present
Outokumpu June 2003 - February 2009
Skills
Microsoft Excel, Customer Service, Outlook, Microsoft Word, Microsoft Office, Performance Management, Budgets, Coaching, Employee Relations, Human Resources, Leadership, Leadership Development, Management, PowerPoint, Program Management, Public Speaking, Recruiting, Research, Strategic Planning, Teaching, Team Building, Training
Education
University of Mississippi 2011 — 2013
Bachelor of Applied Science (BASc), Social Work
Holmes Community College 2009 — 2011
Associate of Arts (AA), Social Work
Grenada High School
all major subjects
Humana June 2014 - Present
Coventry Health Care, an Aetna Company November 2013 - May 2014
Christiana Care Health Systems September 2006 - November 2013
Skills
Leadership Skills, Ability to maintain..., Organized and detail..., Broad medical..., Charge nurse capable, Diabetes Resource Nurse, Windows 7, Microsoft Excel, PowerPoint, PowerChart, McKesson InterQual, IDX, Microsoft Office, Physicians, Utilization Management
Education
Immaculata University
Bachelor of Applied Science (BASc), Nursing
Humana August 2011 - Present
Assurant Solutions February 2010 - August 2011
Grifols 2005 - 2007
Skills
Wellness, Customer Service, Public Speaking, Microsoft Office, Healthcare, Nutrition, Fitness, Caseload Management, Spreadsheet, ICD-9, Clinical Research, Coaching, PowerPoint, Training, Microsoft Excel, Team Building, Leadership, Research, Microsoft Word, Community Outreach, Leadership Development, Management
Education
Kaplan University 2014 — 2016
Master's Degree, Public Health
University of Texas at Arlington 2010 — 2013
Bachelor's Degree, Interdisciplinary Studies- Health Services
Howard University 2001 — 2005
Registered Nursing/Registered Nurse
Howard University 2001 — 2005
Registered Nursing/Registered Nurse
Stryker Sustainability Solutions October 2009 - September 2013
Humana 2008 - 2009
Uniprise 2004 - 2008
Coventry Health Care, an Aetna Company 2002 - 2004
Skills
Healthcare Management, Healthcare Consulting, Orthopedic, Managed Care, Healthcare Industry, Healthcare Analytics, Medical Devices, Healthcare Information..., EHR, Healthcare, Hospitals, EMR, Operating Room, Capital Equipment, Sales, Account Management, Health Insurance, Hospitality Management, Performance Improvement
Education
Illinois State University 1999 — 2001
Bachelor of Science (BS), Marketing
Ochsner Health System October 2013 - Present
river parishes hospital May 2012 - Present
Humana December 2012 - September 2013
Ochsner Health System October 2010 - November 2012
md claiborne and associates October 2006 - August 2010
Skills
Hospitals, Healthcare, Healthcare Management, Healthcare Information..., EMR, Epic Systems, EHR, Clinical Research, Patient Safety, Inpatient, BLS, Revenue Cycle, Medical Records, Data Entry, Physicians
Education
Herzing University-Kenner 2013 — 2014
Associate of Arts and Sciences (A.A.S.), MEDICAL BILLING AND CODING
AAPC 2013 — 2013
CPC, Medical Insurance Coding Specialist/Coder
JOHN EHRET HIGH SCHOOL 1991 — 1995
Humana April 2015 - Present
BD Creative Consulting December 2014 - June 2015
Voterprep November 2014 - June 2015
blueberry May 2015 - May 2015
DePaul University - Digital Youth Network October 2014 - March 2015
Grainger February 2014 - July 2014
Population Action International September 2013 - December 2013
Maga Design September 2013 - December 2013
Headwaters, R.C.P.E.F., Inc. March 2011 - October 2011
Rappahannock Non-Profit Center November 2010 - March 2011
Skills
Photoshop, Web Design, CSS, HTML 5, Research, Usability Testing, Wireframes, Adobe Creative Suite, PowerPoint, Editing, Time Management, Fundraising, Axure, XHTML, CSS3, Balsamiq, Project Management, User Experience, Nonprofits, User Research, Human Computer..., Persona, User-centered Design, User Interface Design, WordPress, Process Improvement, SketchUp, Microsoft Office, Outlook, JIRA, ForeSee, GiftWorks, JavaScript, Microsoft Excel
Education
DePaul University 2012 — 2013
M.S., Human Computer Interaction, 3.8/4.0
Hobart and William Smith Colleges 2006 — 2010
B.A., Psychology
University of Mary Washington 2007 — 2008
Oldfields School 2002 — 2006
High School Diploma
Humana February 2012 - Present
The American Heart Association March 2011 - January 2012
Allied Sports Action Sports October 2011 - November 2011
Redlands Community Hosptial April 2010 - December 2010
Health Assessment Resource Center January 2010 - August 2010
International Institute for Rural Reconctruction July 2009 - August 2009
Temple Community Outreach Center September 2008 - June 2009
Curves May 2008 - September 2008
Ovarian Cancer National Alliance January 2008 - May 2008
Skills
Community Outreach, Fundraising, Public Health, Event Planning, Community Development, Program Management, Public Relations, Program Development, Program Evaluation, Grant Writing, PowerPoint, Plannning, Market Analysis, Volunteer Management, Social Media Marketing, Health, Non-profits, Microsoft Excel, Microsoft Word, Compensation & Benefit, Benefit Communication, Philanthropy, Medicare, Medicaid Managed Care, Adult Learning Theory, Presentation Development, Behavioral Interviewing, Business Planning, Behavior Modification, Program Planning, Campaign Development, Promotions, Survey Research, Training & Development, Corporate Benefits, Budget Forecasts, Motivational..., Word, Excel, Acess, Market Research, Disease Management, Adult Education, Presenter, Corporate Sales..., Public Speaking, Customer Service, Access, Proposal Writing, Strategic Communications
Education
Loma Linda University 2008 — 2010
MPH, Global Health
Loma Linda University 2008 — 2010
MBA, Health
Howard University 2004 — 2008
BS, Health Sciences
Terminix November 2014 - Present
AutoZone June 2013 - November 2014
AutoZone May 2012 - June 2013
Humana July 2011 - May 2012
Humana January 2010 - July 2011
Northrop Grumman Corporation June 2008 - January 2010
Skills
SAS, SQL, Analytics, Analysis, Data Analysis, Business Analysis, Pricing Analysis, Pricing Optimization, Oracle, SAS programming, Program Management, Databases, Data Mining, Forecasting, PL/SQL, Microsoft Excel, Programming, Business Objects, Statistics, Predictive Modeling, Statistical Modeling, ColdFusion, Web Development, Inventory Management, Retail
Education
The University of Memphis 2005 — 2007
Bachelor of Science (B.S.), Applied Mathematics
Illinois Institute of Technology 2002 — 2005
N/A, Applied Mathematics
Humana January 2010 - Present
AAA Northern California, Nevada & Utah 2006 - 2008
CSAA 2006 - 2008
American Reliable Insurance Company 2005 - 2006
Scottsdale Insurance Company 1995 - 2005
The Wheatley Group, Ltd. 1985 - 1995
Education
Grumman Data Systems Institute 1982 — 1982
Diploma, Computer Programming
Hofstra University 1978 — 1980
B.B.A., Management
Nassau Community College 1974 — 1976
A.A., Liberal Arts
Board of Certification for Emergency Nursing February 2014 - Present
Humana 2012 - 2013
RR Donnelley November 2011 - July 2012
TRAVELCLICK June 2010 - November 2011
TRAVELCLICK February 2009 - May 2010
Worley Management July 2008 - January 2009
FTD.com August 2007 - June 2008
Partners Marketing, Inc. February 2005 - August 2007
Doubleclick January 2002 - January 2005
Computer Strategy Coordinators 2002 - 2005
Skills
Email Marketing, Direct Marketing, Database Marketing, Online Marketing, Customer Relations, Digital Marketing, Mobile Marketing, Multi-channel Marketing, Direct Mail, E-commerce, Online Advertising, Integrated Marketing, Segmentation, Marketing Communications, Social Media Marketing, Account Management, Campaign Management, Omniture, Advertising, Strategic Planning, Promotions, Strategic Partnerships, Team Leadership, Marketing, User Experience, Product Marketing, Marketing Management, Management, Strategy, Analytics, Product Development, Vendor Management, Customer Service, Project Management, Sales, Web Analytics, Business Intelligence, Lead Generation, Web Marketing, Content Management
Education
Illinois State University
Bachelor of Science, Business Administration
Greathouse Consulting 2012 - Present
Maddock Douglas April 2014 - January 2015
Humana March 2012 - August 2012
HSBC October 2008 - October 2011
Institute of Design, Illinois Institute of Technology September 2005 - May 2008
Communication Science March 2008 - April 2008
The Royal Order of Experience Design January 2008 - April 2008
IIT Institute of Design June 2007 - September 2007
Motorola July 2005 - April 2007
Rand McNally March 1997 - July 2005
Skills
User Experience, Digital Strategy, User-centered Design, Creative Direction, Information Architecture, Strategy, Mobile Devices, User Experience Design, Experience Design, Ethnography, Product Design, User Research, Graphic Design, Competitive Analysis, Design Strategy, Interaction Design, User Interface, Product Development, Design Thinking, Design Research, Service Design, Customer Insight, User Interface Design, Research Design, Creative Strategy, Information Design, Usability
Education
Illinois Institute of Technology 2005 — 2008
MDM, Design planning, Design Research & Analysis, Product and Service Experience Design
University of California, Los Angeles
User-Centered Prototyping, Designing Visual Interfaces
University of Illinois at Urbana-Champaign
BFA, Fine Arts: Painting
Humana April 2011 - Present
Moksha Mantra LLC April 2009 - Present
nGenera February 2008 - April 2009
Wisdom InfoTech January 2007 - April 2009
Iconixx Corporation 2005 - February 2008
Wisdom InfoTech September 2003 - January 2006
Washington Mutual September 2003 - January 2005
Cisco Systems March 2002 - September 2003
Morgan Stanley Dean Witter Online October 2000 - December 2001
Infosys 1999 - 2000
Skills
Integration, Enterprise Software, Business Analysis, Program Management, Change Management, Requirements Analysis, Solution Architecture, IT Strategy, Leadership, Business Intelligence, Management, Business Process Design, Agile Methodologies, Analysis, Business Process, Business Strategy, Business Process..., SDLC, Incentive Programs, Human Capital, Data Warehousing, Requirements Gathering, Enterprise Architecture, Team Leadership, Data Integration, Architecture, Human Performance, Engagement, Software Project..., Consultative Selling, Process Automation, Governance, Vendor Relationship..., IT Outsourcing, Product Development, Proof of Concept, Vision Development, Consulting, Vendor Management, Project Management, Strategy, Process Improvement
Education
Indian Institute of Technology, Delhi 1995 — 1999
Bachelor of Technology, Textile Technology
MasterCard Worldwide 2013 - Present
PPL Corporation July 2011 - Present
Ad Council April 2014 - Present
WellPoint April 2012 - 2013
Humana April 2009 - March 2012
Citigroup January 2008 - April 2009
Citigroup 2006 - 2008
Diners Club North America 2004 - 2006
Citigroup 2002 - 2004
Citigroup 2001 - 2002
Skills
Business Analysis, Management, Entrepreneurship, Leadership, Program Management, Management Consulting, Marketing, Business Strategy, Cards, P&L Management, Sales, Project Management, Financial Modeling, Finance, CRM, Executive Management, Product Management, Strategic Planning, Strategy, Marketing Strategy, Business Process..., Vendor Management, Business Transformation, Process Improvement, Business Development, Financial Services, Strategic Partnerships, Banking, Credit Cards, Product Development, Brand Management, Business Intelligence, Analytics
Education
Indian Institute of Management, Bangalore 1983 — 1985
Master of Business Administration (MBA)
Osmania University 1978 — 1983
B.Tech., Chemical Engineering
The Dungan Group Ltd. April 1998 - Present
Gallagher Benefit Services 1994 - 1998
Boston Mutual Life Insurance November 1991 - September 1994
Third Party Administrators January 1988 - October 1991
MetLife June 1986 - December 1987
Humana September 1985 - June 1986
Sentry Insurance January 1984 - September 1985
Home Ins June 1980 - January 1984
Skills
Health Insurance, Employee Benefits, Disability Insurance, Insurance, Risk Management, Commercial Insurance, Property & Casualty..., Sales Management, Term Life Insurance, Account Management, Brokers, Workers Compensation, Sales, Underwriting, Life Insurance, Professional Liability, Casualty, Health Savings Accounts, Homeowners, Casualty Insurance, Bushcraft, Umbrella Insurance, Material Handling, Morningstar, Fine Woodworking
Education
Northern Illinois University 1978 — 1980
Bachelor of Science (BS), Industrial Safety
Illinois Valley Community College 1976 — 1978
Associate of Arts (A.A.)
Humana July 2008 - Present
CVS July 2008 - Present
Education
Massachusetts College of Pharmacy and Health Sciences 2003 — 2008
Doctor of Pharmacy
Hofstra University 1998 — 2003
B.A, Biology
Humana October 2013 - Present
Humana February 2006 - September 2013
Humana January 2005 - January 2006
Humana August 2003 - December 2004
Humana September 2000 - July 2003
Skills
Provider Contracting, Network Operations, Network Development, Contract Negotiation, Contract Management, PPO, HMO, Medicare, Medicaid, Healthcare Industry, Disease Management, Utilization Management, Hospitals, Computer Network..., Health Insurance, Claim, Physicians, Employee Benefits, Credentialing, Managed Care, Provider Relations, Health Policy, Healthcare Management, Medicare Part D, Leadership, HIPAA, Healthcare, Insurance, Revenue Cycle, Provider Network..., Pharmacy Benefit..., Medicaid Managed Care, Physician Relations, Long-term Care, NCQA, Quality Improvement, Health Care Reform, Healthcare Reimbursement, Health Savings Accounts, Healthcare Information..., Medical Billing, Accountable Care, Medical Compliance, Health Plan Operations
Education
Illinois State University
B.S.
Humana August 2008 - March 2010
OSF HealthPlans June 2004 - August 2008
OSF HealthPlans August 2002 - June 2004
OSF HealthPlans September 1998 - August 2002
Pekin Insurance June 1995 - September 1998
Education
Illinois Wesleyan University 1991 — 1995
Humana July 2013 - Present
CA Technologies January 2010 - May 2013
CA Technologies January 2003 - December 2009
CA Technologies January 1998 - December 2002
CA Technologies June 1994 - December 1997
Skills
Enterprise Software, Software Project..., Agile Methodologies, Cloud Computing, Unix, Linux, Shell Scripting, Perl, Team Management, Project Management, Software Development, Certified Scrum Master..., AppLogic, CA Unicenter NSM, Server Automation, C/C++, HTML, JavaScript, CSS, CentOS, SaaS, Enterprise Architecture, Scrum, Software Engineering, Security, Integration, SOA, Eclipse, Java, XML, Java Enterprise Edition, Web Services, SDLC, Distributed Systems, Solution Architecture, Agile Project Management, Architecture, System Architecture, Tomcat
Education
Indian Institute of Technology, Kharagpur
Chicago Bruins Hockey Club April 2010 - Present
Law Offices of Robert J. Mondo May 1999 - Present
Humana 1996 - 2014
Skills
Estate Planning, Contract Negotiation, Strategic Planning, Insurance, Employee Benefits, Mergers & Acquisitions, Disability Insurance, Health Insurance, Investments, Trusts, Negotiation, 401k
Education
Illinois Institute of Technology 1995 — 1998
JD
Lewis University 1990 — 1992
MBA, Finance
Fenwick 1980 — 1984
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas August 2012 - Present
The Guardian Life Insurance Company of America September 2008 - August 2012
Humana July 2006 - September 2008
MCI WorldCom 2000 - 2002
Skills
Microsoft Office, Microsoft Excel, Project Management, Training, Leadership, PowerPoint, Health Insurance, Strategic Planning, Process Improvement
Education
Lewis University 2003 — 2005
MA, Leadership
Illinois State University 1996 — 1999
BS, Public Relations
Humana Clinical Guidance Specialist.HumanaJanuary 2011 - November 2011
OAG Worldwide January 2008 - November 2009
OAG Worldwide January 2008 - November 2009
OAG Worldwide January 2001 - January 2008
OAG Worldwide January 1998 - January 2001
OAG Worldwide March 1982 - January 1998
Skills
Microsoft Office, Microsoft Excel, Access, Project Management, Analytics, Microsoft Word, Troubleshooting, PowerPoint, Marketing Management
Education
Illinois State University 1973 — 1974
Sauk Valley Community College
Business Major; Business Major
Humana January 1999 - Present
Humana April 2006 - July 2009
Humana January 2005 - April 2006
Skills
Customer Service, Analysis, Access, Process Improvement, Time Management, Data Analysis, Health Insurance, Microsoft Office, Business Ethics, Leadership, Microsoft Excel, Organizational Structure, Team Building, Strategic Planning, Problem Solving, Strong Attention to..., Able To Multi-task, Organizational Skills, Work Independently
Education
Hennepin Technical College
Humana April 2014 - Present
Humana, Inc. July 2011 - April 2015
Excellus BCBS 2005 - 2010
Excellus BlueCross BlueShield 2005 - 2010
One Health Plan of Texas/Great-West Healthcare 1996 - 2005
Education
Roberts Wesleyan College 2009 — 2010
MS - Strategic Leadership, Leadership
Houston Baptist University - College of Business and Economics 1985 — 1989
B.A., Accounting and Finance
Humana July 2007 - Present
Humana June 2003 - Present
Tribrook American Express March 1999 - August 2002
Education
Howard University 1993 — 1995
MBA, Health Services Management
Humana March 2014 - Present
Humana April 2013 - March 2014
Humana March 2011 - March 2013
Humana December 2007 - April 2011
Aetna August 2005 - November 2007
Skills
Insurance, Health Insurance, Employee Benefits, Sales, Disability Insurance, Medicare, Managed Care, Life Insurance, Health Savings Accounts, Underwriting, Small Business, Long-term Care, Brokers, Property & Casualty..., Workers Compensation, Term Life Insurance, Healthcare, Commercial Insurance, Group Insurance, Leadership, Claim
Education
University of St. Francis 2008 — 2012
Master of Science (M.Sc.), Health/Health Care Administration/Management
Illinois State University 1993 — 1995
BS, Athletic Training
Humana July 2015 - Present
Mt. Sierra College April 2008 - Present
Skills
Information Architecture, Android, Usability Testing, Interaction Design, User Experience, User Research, Heuristic Evaluation, User-centered Design, Wire Framing, User Interface Design, Wireframes, HTML 5, User Interface, User Experience Design, Usability, Mobile Applications, Email Marketing, CSS3, Mobile Devices, Agile Methodologies, Front-end, Contextual Inquiry, Web Design, CSS, Persona, Dreamweaver, iPhone, Experience Design, Mobile Design, Usability Engineering, Information Design
Education
Illinois Institute of Technology 2005 — 2007
Master's, Information Architecture
Lake Forest College 1997 — 2001
Bachelor's, Computer Science, Economics
Humana October 2002 - Present
Daniels and Marlow, CPA's January 2000 - September 2002
Skills
Health Insurance, Insurance, Healthcare, Process Improvement, Business Analysis, Healthcare Information..., Strategic Planning, Vendor Management, Access, Team Building, Data Analysis, Visio, Employee Benefits, Analysis, Leadership
Education
Huntington College 1995 — 1999
Bachelor, Accounting/Economics
Humana April 2015 - Present
Humana August 2014 - April 2015
Humana October 2012 - August 2014
Humana August 2011 - October 2012
Humana December 2010 - August 2011
Humana August 2006 - December 2010
Humana January 2002 - August 2006
Humana September 2001 - January 2002
Humana March 2000 - September 2001
MetLife May 1998 - March 2000
Skills
Pharmacy, Underwriting, Disability Insurance, Medicare, Negotiation, LTD, Selling Skills, Health Insurance, Insurance, Employee Benefits, STD, Managed Care, Brokers, Life Insurance, Term Life Insurance, HMO
Education
North Central College
Masters, Business Administration
Illinois Wesleyan University 1987 — 1991
Bachelor of Arts, Business Administration
OSU Wexner Medical Center / Arthur G. James Cancer Hospital and Richard J. Solove Research Institute July 2014 - Present
The Gammill Group September 2008 - December 2014
Humana 2007 - 2008
Taylor Search Partners / R.E. Lowes Associates 1990 - 2007
Marion General Hospital 1981 - 1990
Skills
Recruiting, Clinical Research, Healthcare, Healthcare Management, Human Resources, Applicant Tracking..., Healthcare Industry, Hospitals, Leadership, Healthcare Consulting, Managed Care, Healthcare Information..., Revenue Cycle, Home Care, Medicare, Physician Relations, Physicians, EHR, Disease Management, Medicaid, EMR, HIPAA, Executive Search, Nursing, Acute Care, Meditech, JCAHO, Ambulatory, CPOE
Education
Heidelberg University
BS, Allied Health - Business concentration
Grant Hospital School of Nursing
Diploma, Nursing
J Hilburn ArtistDesigns by DarleneApril 2014 - Present
J Hilburn 2014 - Present
GMS Dental 2009 - January 2014
GMS Dental 2008 - 2013
MPA Consulting August 2009 - August 2009
Humana Dental 1998 - 2006
humana 1998 - 2006
Skills
Dentistry, Managed Care, PPO, Health Insurance, HMO, Insurance, Healthcare, Medicare, HIPAA, Provider Contracting, Marketing, Fundraising, Network Development, Practice Management, Team Building, Event Planning, Business Development, Philanthropy, Strategic Planning, Medical Records, Acrylic Painting
Education
Holyoke Community College 1980 — 1981
Classical High School 1976 — 1979
Distributive Education
Glassel School of Art
Art History
Humana February 2008 - Present
Assurant Health / Northstar Marketing February 2007 - February 2008
Dempsey & Associates, Inc. 2003 - 2005
Guarantee Trust Life Insurance 1997 - 2003
American Community Mutual Insurance Company 1987 - 1997
Golden Rule Insurance 1984 - 1987
Tower Financial Group 1983 - 1984
Skills
Insurance, Sales Management, Underwriting, Employee Benefits, Health Insurance, Medicare, Health Savings Accounts, Disability Insurance, Term Life Insurance, Life Insurance, Commercial Insurance, Sales Presentations, Brokers, Long-term Care, Public Speaking, Whole Life, Critical Illness, Group Medical, Group Insurance, Accident, Fixed Annuities
Education
University of Illinois at Urbana-Champaign 1981 — 1982
Master of Business Administration (M.B.A.), Finance and Financial Management Services, 4.8/5.0
Illinois State University 1980 — 1981
MBA program, 4.5/5.0
University of Illinois at Urbana-Champaign 1976 — 1980
Bachelor of Arts (B.A.), Business/Managerial Economics, 3.9/5.0
Humana September 2014 - Present
Dunnhumby USA December 2013 - September 2014
dunnhumby February 2011 - November 2013
Hewlett-Packard September 2009 - March 2010
WNS Global Services June 2008 - August 2009
Indian School of Business October 2006 - May 2008
Cambridge Technology Enterprises July 2005 - September 2006
Skills
SAS, Statistical Modeling, Data Analysis, Predictive Modeling, Analytics, Economics, Oracle, Databases, Data Mining, Logistic Regression, Statistics, Analysis
Education
University of Cincinnati 2012 — 2014
Master's Degree, Management Sciences and Quantitative Methods
Indian Institute of Technology, Bombay 2001 — 2005
B.Tech, Chemical Engineering
Coventry Health Care, an Aetna Company April 2009 - Present
Humana May 2005 - February 2009
National Utilization Management Corp November 1998 - May 2005
United States Air Force 1978 - 1998
Skills
Leadership, Program Management, Medicare, Hospitals, Management, Policy, Quality Assurance, Human Resources, Strategic Planning, Case Management, Health Insurance, Quality Improvement, Managed Care, Utilization Review, Disease Management, Medical Claim Review
Education
Houston Baptist University
MS, Human Resource Management
The Ohio State University
BSN, Nursing
Humana October 2005 - Present
Cooperative Care Planning Services January 2001 - October 2005
Education
Illinois State University 1973 — 1976
Masters Degree, Theatre
Pacific Lutheran University 1969 — 1973
BFA, Communication Arts
IT May 2015 - Present
Humana July 2009 - May 2015
Skills
Business Analysis, Integration, Management, Project Management, Cross-functional Team..., Process Improvement, Program Management, Strategy, Requirements Analysis, Vendor Management, Requirements Gathering, SQL
Education
Horry-Georgetown Technical College 1988 — 1991
Computer Science, Computer and Information Sciences, General
Humana February 2010 - Present
CG Financial Services August 2007 - March 2010
SCW Agency 2005 - 2007
Barker Weber Insurance Agency 2004 - 2005
Pure Energy Performing Arts Center 2000 - 2005
Skills
Sales, Insurance, Employee Benefits, Customer Service, Small Business, Disability Insurance, Life Insurance, Health Insurance, Brokers, Property, Commercial Insurance, Property & Casualty..., Property, Professional Liability, General Insurance, Health Savings Accounts, Term Life Insurance, Underwriting, Strategic Planning, Account Management, Leadership, Team Building
Education
Spring Arbor University 2011 — 2013
M.B.A.
Spring Arbor University 2005 — 2006
BA, Management/Organizational Development
Hillsdale College 2000 — 2002
Mathematics, Physics
Humana August 2014 - Present
Humana January 2006 - July 2014
Humana January 2006 - July 2014
Skills
Agile Methodologies, Enterprise Architecture, SOA, Application Architecture, SDLC, Requirements Analysis, Oracle, Netezza, SAS, Database Design, Databases, ETL, Data Modeling, Unix, SSIS, PL/SQL, Requirements Gathering, Java, DB2, Informatica, Microsoft SQL Server, Data Warehousing, Software Project..., Java Enterprise Edition, T-SQL, Business Intelligence, Solution Architecture, Web Services, SQL, XML, SSRS, Unix Shell Scripting, Visio, Business Analysis, COBOL
Education
Oklahoma State University 2003 — 2005
MS, Mechanical And Aerospace Engineering
Indian Institute of Technology, Madras 1999 — 2003
B tech, Aerospace
Humana April 2012 - Present
St. Luke's Regional Medical Center January 2011 - December 2012
Education
Idaho State University
Master of Science (M.S.), Nursing
University of Washington
BSN, Nursing
Humana July 2013 - Present
A Moment Forever January 2007 - Present
Alloy Gutter Co., Inc. November 2004 - June 2013
Skills
C++, JavaScript, Visual Basic, HTML, Negotiation, OS X, Outlook, Microsoft Excel, System Administration, Office Administration, Customer Service, Lotus Notes, Sales, Access, Affordable Care Act, Teamwork, Organization, COBOL, C, Basic, Supplier Negotiations, Pricing Negotiations, Windows, Microsoft Office, Databases, Microsoft Word, Troubleshooting, Team Leadership, Public Speaking, Microsoft Applications, Database Admin, Visio, Software Documentation, SharePoint, Administration, Supplier Negotiation, Data Entry, Insurance, Marketing, Team Building, Sales Management, Strategic Planning
Education
Kettering University
Computer Science
Henry Ford Community College
Associate of Science (AS), Computer and Information Systems Security/Information Assurance, 3.7
Blue Cross Blue Shield Georgia October 2011 - Present
Well Point/Blue Cross Blue Shield of Georgia October 2011 - December 2011
Physician Oncology Services July 2010 - October 2011
various - managed care 1996 - 2011
Humana March 2005 - June 2010
Georgia 1st 1996 - 1999
Education
Howard University 1986 — 1991
Bachelor of Science
Horizon Blue Cross Blue Shield of New Jersey December 1996 - Present
Horizon Blue Cross Blue Shield of New Jersey December 1996 - June 2012
Humana 1995 - 1996
Skills
Managed Care, Utilization Management, Healthcare Management, Medicare, Healthcare, Revenue Cycle, Leadership, Healthcare Information..., HIPAA, Health Insurance, HMO, EMR, Medicaid, Hospitals, Disease Management, Healthcare Industry, Provider Relations, Healthcare Consulting, Senior Executive..., Pharmacy Benefit..., Network Development, PPO, Medicare Part D, Physicians, Physician Relations, Quality Improvement, Health Care Reform, Informatics, Provider Network..., Medical Billing, Practice Management, EHR, Home Care, Pharmacy, Claim, Credentialing, Health Information..., Performance Improvement, Health Savings Accounts, Insurance, Employee Benefits, Claims Management, Nursing, Case Management, Medicine, Inpatient, Clinical Research, Patient Safety, NCQA, Public Health
Education
Hobart and William Smith Colleges 1967 — 1971
Bachelor of Arts (B.A.), Sociology
Humana August 2014 - Present
TJX December 2012 - January 2013
Amazon July 2011 - June 2012
Amazon July 2008 - June 2012
Amazon October 2010 - July 2011
Honeywell Aerospace August 2005 - July 2008
Honeywell Aerospace 1997 - 2008
Honeywell August 2004 - August 2005
Honeywell AES October 2003 - August 2004
Honeywell October 2000 - October 2003
Skills
Customer Relations, Customer Service, Microsoft Office, Inventory Management, 5S, Cross-functional Team..., Supply Chain, Problem Solving, Team Building, Team Leadership, Supervisory Skills, Budgeting, Performance Management, Green Belt, Kaizen, ISO, Coaching, Process Improvement, Continuous Improvement, Operational Excellence, Supply Chain Management, Root Cause Analysis, Project Management, Leadership, Training, Management, Inventory Control, Warehousing, Business Process..., Project Planning, Kanban, MS Project, Data Analysis, Leadership Development, Analysis, Logistics, Aerospace, Strategic Planning, Manufacturing, Quality Management, Quality Assurance, Performance Metrics, Metrics, Customer Support, Customer Satisfaction, Workshop Facilitation, Quality Control, Human Resources, Six Sigma, Operations Management
Education
High Point University 1993 — 1994
Liberty University 1992 — 1993
Liberal Arts, Speech Communications
US Government May 2007 - Present
ICT Group August 2006 - May 2007
Humana August 2004 - July 2006
Massachusetts Division of Career Services January 2004 - August 2004
Remarketing Services of America 1999 - 2003
Education
Nova Southeastern University 2008 — 2011
MS, Business Administration
Nova Southeastern University 2005 — 2007
MS, Human Resources
Houghton College 2000 — 2002
BS, Management
Componenta August 2011 - Present
Caterpillar Inc. August 2010 - August 2011
Humana August 2008 - March 2010
OSF HealthPlans June 2004 - August 2008
OSF HealthPlans August 2002 - June 2004
OSF HealthPlans September 1998 - August 2002
Pekin Insurance June 1995 - September 1998
Skills
Management, Continuous Improvement, Strategic Planning, Lean Manufacturing, Analysis, Strategic Sourcing, Marketing, Strategy, Sales, Customer Service, Process Improvement, Operations Management, Six Sigma, Manufacturing, Product Development
Education
Illinois Wesleyan University 1991 — 1995
BA, Business Administration
Total Maintenance Solutions March 2014 - Present
Humana April 2006 - Present
UPS November 2010 - January 2011
Lebanon City Schools March 2008 - February 2010
Shea Insurance November 2008 - February 2009
ServiceMaster Clean March 2001 - October 2004
Elizabeth New Life Centers March 2000 - November 2001
Skills
Customer Service, Insurance, Sales, Employee Benefits, Fundraising, Health Insurance, Healthcare, Nonprofits, Team Building, Strategic Planning, Public Speaking, Marketing, Account Management, New Business Development, Leadership, Sales Management, Small Business, Training, Coaching, Management, Budgets
Education
Hondros College 2009 — 2009
Insurance License
University of Cincinnati 1996 — 2001
BA, Political Science
Humana April 2014 - Present
Infosys November 2006 - April 2014
Education
Indian Institute of Technology, Guwahati 2004 — 2006
MTech
Humana January 2010 - Present
Green Door May 2007 - 2010
Skills
Mental Health, Social Services, Crisis Intervention, Case Managment, Case Management, Group Therapy, Psychotherapy, Adolescents, Mental Health Counseling
Education
Howard University
Masters, Social Work
Humana September 2014 - Present
Westchester Medical Center August 2013 - Present
Skills
Hospitals, ICU, Healthcare, ACLS, PALS CERTIFICATION, BLS, APHON Pediatric..., Healthcare and Quality..., Case Management, Bilingual Communications, HEDIS AUDIT REVIEWS, Registered Nurses, EMR, Critical Care Medicine, IV THERAPY
Education
Penn State University 2011 — 2013
Bachelor's Degree, Nursing, 3.58 GPA HIGH HONORS
Helene Fuld College of Nursing 2008 — 2010
Associate's Degree, Registered Nursing/Registered Nurse, HIGH HONORS
Lindsey Hopkins Technical Education Center 2005 — 2006
Licensed Practical Nurse, Practical Nursing, 3.8 GPA HIGH HONORS
Aflac June 2014 - Present
Kent Regional 4C October 2011 - October 2012
CityLine Courier and Light Delivery March 2010 - January 2012
Humana August 2005 - January 2010
Education
Hope College 1972 — 1976
B A, Psychology
Bryant & Statton
NYS Life Accident and Health Travel Accident Class
Humana Retired..the best titleTexaco1970 - 2002
Skills
Process Improvement, Project Management, Team Building, Leadership, Insurance
Education
Houston Community College 1977 — 1978
Associate of Science (A.S.), Business Administration and Management, General, 4.0
Humana March 2014 - Present
Humana February 2012 - March 2014
UnitedHealth Group July 2011 - February 2012
APAC Customer Services April 2007 - July 2011
CTU Online May 2006 - March 2007
Quinalan & Fabish Music Co November 2000 - December 2005
Skills
Program Management, Policy, Human Resources, Interviews, Coaching, Training, Customer Service, Sales, Call Centers, Employee Training, Databases, Editing, Auditing, Employee Benefits, Leadership, Team Building, Customer Satisfaction, Team Leadership, Time Management, Process Improvement, Leadership Development, Sales Management, Performance Management, Recruiting
Education
Illinois Wesleyan University 1989 — 1994
Bachelor, Music Education
WPS Health Insurance January 2012 - Present
WPS Health Insurance November 2011 - January 2012
Humana January 1986 - September 2011
Skills
Management, Process Improvement
Education
Illinois State University
Business Administration
Allina Health & Abbott Northwestern Hospital January 2015 - Present
Allina Health July 2013 - Present
UnitedHealth Group February 2009 - April 2011
Humana May 2008 - January 2009
Meritain Health, formerly CBSA 1998 - 2008
Skills
Insurance, Employee Benefits, Medicare, Medical Terminology, Underwriting, Customer Service, Healthcare Management, Managed Care, HIPAA, Long-term Care, Reinsurance, Utilization Management, Enrollment Management, Referrals, Teamwork, Performance Auditing, Quality Assurance, Plan Review, Elder Care, Gerontology, Social Services, Provider Relations, Risk Assessment, Human Resources, Administrative..., Mentoring, Care Management, Administrative Support, Clerical Duties, Appointment Scheduling, Patient Advocacy, Clinical Support, High Level Of Accuracy
Education
Metropolitan State University 2011 — 2013
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
North Hennepin Community College 1988 — 1990
Associates, Retail Management
Hennepin Technical College 1987 — 1988
Certificate, Retail Floristry
Humana January 2015 - Present
DaVita November 2004 - January 2015
FMCNA August 1987 - November 2004
Skills
EMR, Critical Care
Education
University of Phoenix 2010 — 2012
MSN/INF, Nursing informatics
University of Phoenix 2008 — 2010
Bachelor's, Nursing
Holyoke Community College 1992 — 1994
Associates, Nursing
Humana 2011 - Present
Independent Distributor of Medical Supplies 2009 - 2011
Showhomes Home Staging 2008 - 2009
Personix 2006 - 2008
Skills
Data Analysis, Medicare, Microsoft Office, Process Improvement, Auditing, Research, Quality Assurance, Analysis, SQL, Query Writing
Education
University of Kentucky
Bachelor of Applied Science (BASc), Psychology
Hollins University
Liberal Arts and Sciences, General Studies and Humanities
Humana November 2013 - Present
OSF HealthCare May 2005 - October 2013
RR Donnelley April 2003 - May 2005
Skills
Process Improvement, Management, Healthcare, Hospitals, EMR, Epic Systems, HIPAA, Customer Service, Ambulatory, Project Management, Black Belt, Six Sigma, Physicians, Healthcare Information..., Team Leadership, Team Building, EHR, Change Management, Performance Improvement, Analysis, Visio, Business Development, Data Analysis, Leadership
Education
Illinois State University 1985 — 1988
Bachelor of Applied Science (BASc), Political Science and Government
Ingalls Memorial Hospital May 1986 - Present
Humana May 1996 - December 2003
Skills
Group Therapy, Adolescents, Treatment, CBT, Psychotherapy, Family Therapy, Mental Health Counseling, Clinical Research, Home Care
Education
Indiana State University 1979 — 1984
Bachelor Social Work, Social Work
Howard University 1972 — 1975
Humana May 2014 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Teamwork, Insurance
Education
Illinois State University 2010 — 2015
Bachelor of Science (B.S.), Actuarial Science