Humana Company
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S CEO: Bruce D. Broussard (Jan 1, 2013–) Subsidiaries: Health Value Management, Inc.,
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Humana Employees
Humana July 2012 - Present
WellPoint December 2009 - April 2012
WellPoint, Next Rx March 1995 - December 2009
Skills
Healthcare Management, Process Improvement, Call Center, PBM, Managed Care, Pharmacy Benefit..., Medicare, Pharmacy, Team Building, Call Centers, Medicaid, Vendor Management, Health Insurance, Change Management, Operations Management, Performance Improvement, Cross-functional Team..., Pharmacy Automation, Provider Relations, Business Process..., Medicare Part D
Education
Indiana Wesleyan University
MSM, Masters of Science in Management
Humana June 2014 - Present
Humana February 2014 - June 2014
Humana August 2005 - February 2014
Presbyterian Church (USA) May 1998 - June 2003
Skills
Business Analysis, PowerPoint, MS Project, Customer Service, Team Building, Microsoft Excel, Leadership, Strategic Planning, Process Improvement, Microsoft Office, Change Management, Outlook, Health Insurance, Microsoft Word, Insurance, Medicare, Account Management, Management, Budgets, Performance Management, Coaching, Employee Benefits, Access, Analysis, Data Analysis, Project Management, Training, Healthcare, Risk Management, Vendor Management
Education
Sullivan University 2013 — 2013
Bachelor of Science, Business Management, A
Indiana Wesleyan University 2011 — 2012
BS, Business Management
University of Louisville 1989 — 1992
Criminology
Humana September 2014 - Present
Louisville Patriots DBA Patriot Academic & Athletic Training Inc 2007 - Present
Ford Motor Company March 2014 - April 2014
Kentucky Administrative Office of the Courts October 2013 - March 2014
JPMorgan Chase April 2005 - April 2012
Liberty Payment Services, Inc April 2000 - April 2005
Bank One Loan Servicing Center March 1997 - April 2000
Skills
Process Scheduler, Analysis, Visio, Microsoft Excel, Microsoft Word, Funding, Editing, Microsoft Office, Customer Service, Six Sigma, DMAIC, Microsoft Office 2007, Office Equipment, Bank Reconciliation, Operations Management, Supervisory Experience, Outlook, Administration, Budgets, SAP, Team Leadership, Lotus Notes, Process Improvement
Education
Indiana Wesleyan University 2007 — 2009
Masters, Masters of Business Administration with specialization in management, 3.712
Indiana Wesleyan University 2004 — 2006
Bachelor of Science, Business Information Systems (Computer application and systems)
University of Louisville 1980 — 1989
Associate, Data Processing
Humana May 2005 - Present
Brown & Williamson Tobacco August 1990 - November 2004
Brown & Williamson Tobacco August 1990 - November 2004
Skills
Project Management, Vendor Management, Training and Devleopment, Customer Service, Leadership Development, Performance Management, Employee Relations, Organizational..., Account Management, Employee Engagement, Talent Acquisition, Strategic Planning, Recruiting, Employee Training, Management, Team Leadership, Process Improvement, Onboarding, Team Building, Leadership, Change Management, Talent Management, Health and Wellbeing, Training, Coaching, Sales, Employee Benefits, Succession Planning, Time Management, Human Resources, Call Centers, Strategy, Program Management, Consulting, Cross-functional Team...
Education
Indiana Weslyan 2006 — 2009
BS, Management
Southern High School 1987 — 1990
High School
Indiana Wesleyan University
Masters in Management, Business, Management, Marketing, and Related Support Services
Humana April 2015 - Present
Humana July 2013 - Present
Humana October 2004 - Present
Skills
Financial Analysis, Financial Modeling, Accounting, Financial Planning, Analysis, Financial Accounting, Budgets
Education
Indiana Wesleyan University 2004 — 2007
Bachelor of Science (BS), Accounting and Finance
Humana November 2014 - Present
Humana October 2013 - November 2014
The Courier-Journal September 2002 - October 2013
Skills
Newspapers, Social Media, Web Content, WordPress, SEO, Financial Analysis, Financial Reporting, Advertising, Online Advertising, Data Analysis, Databases, Brio Query, Brio Reports, Report Writing, Department Budgeting, Budget Process, KPI Reports, ASAT, Genesys, Lawson General Ledger, Outlooksoft, SQL, Microsoft SQL Server, PL/SQL, Bi Query Hummingbird, Visual Basic, VB.NET, HTML, Microsoft Excel, Access, Goal Setting, Performance Analysis, Oracle, IPRO, SharePoint, SharePoint Designer, QlikView, Analytics, Analysis, Salesforce.com, Operating Systems, Sales Operations
Education
Indiana Wesleyan University 2010 — 2013
Bachelor in Science Business Information Systems
Shawnee Community College 1999 — 2001
Humana Inc. February 2015 - Present
Humana Inc March 2012 - Present
Humana December 2006 - March 2012
Humana 2002 - 2006
Intellistaf Healthcare 2001 - 2003
Kentucky Organ Donor Affiliates 1996 - 2001
Skills
Case Managment, Nursing, Nursing Management, Utilization Management, Managed Care, Clinical Consulting, Healthcare, Health Insurance, Medicare, Medicaid, Disease Management, Home Care, Hospitals, Utilization Review, Critical Care, Acute Care, Inpatient, ICU, Certified Case Manager, Case Management
Education
Spalding University 2010 — 2012
Master of Science in Business Communication
Indiana Wesleyan University
BSN, Nursing
Humana June 2004 - Present
US Army March 1990 - December 2006
Louisville Metro Government October 2002 - June 2004
Skills
Health Insurance, Insurance, Business Analysis, Medicare, Process Improvement, Business Process..., Business Intelligence, Data Warehousing, Disability Insurance, SharePoint, Managed Care, Leadership, Strategic Planning, Data Analysis, Program Management, Analysis, Management, Team Building, Vendor Management, Training
Education
Indiana Wesleyan University's Adult Program 2013 — 2015
Bachelor's degree, Business Management, 1 more class and done!
Indiana Wesleyan University
B.S. Business Management
Wellpoint Anthem October 2014 - Present
Humana October 2011 - October 2014
Skills
Insurance, Customer Service, Health Insurance, Call Centers, Employee Benefits, Process Improvement, Training, Medicare, Outlook, Access
Education
Indiana Wesleyan University 2015 — 2016
Master of Science (M.S.), Human Resource Management
Western Kentucky University 2001 — 2006
Bachelor of Arts (BA), English Language and Literature/Letters
Humana April 2011 - Present
Humana August 2005 - April 2011
Humana May 2005 - August 2005
Humana September 2004 - May 2005
Skills
Process Improvement, Leadership, Insurance, Team Building, Strategic Planning, Change Management, Business Analysis, Data Analysis, Program Management, Operations Management, Coaching, Team Leadership, Public Speaking, Quality Management, Performance Management, Business Process..., Analysis, Operations Excellence, Business Analytics, Project Management, Project Budgeting, Cost Containment, Revenue Growth, Staff Supervision, Employee Training, Budgets, Operational Excellence, Cost Accounting, Management, Health Insurance, Employee Benefits, Cross-functional Team...
Education
Indiana Wesleyan University 2011 — 2013
Master of Business Administration (MBA), Accounting and Finance
Indiana Wesleyan University 2008 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General
Humana June 2014 - Present
UPS Supply Chain Solutions October 2008 - June 2014
UPS October 2005 - October 2008
UPS May 2001 - October 2005
Skills
Six Sigma, Workers Compensation, Operational Excellence, Statistical Sampling, Operations Management, Process Improvement, Process Control, Written & Oral..., SSAE16, Quality Management, Quality Control, Kaizen, ASQ - Statistical..., Logistics, Customer Satisfaction, Lean Operations, Lean Thinking, Inventory Management, AS9100, CAPA, Staffing Analysis, Lean Tools, Supply Chain Operations
Education
Indiana Wesleyan University 2012 — 2014
Bachelor's Degree, Business Administration, 3.54
University of Louisville
Communications
ContinueCARE Hospital at Baptist Health Paducah August 2015 - Present
Murray - Calloway County Hospital June 2013 - August 2015
Humana October 2014 - January 2015
Murray Surgery Center July 2012 - January 2014
Murray Medical Associates January 2012 - January 2013
Skills
BLS, Wound Care, Medication..., Inpatient, Nursing, Nursing Education, Patient Safety, Healthcare, Hospitals, EMR, ACLS, Meditech, HIPAA
Education
Indiana Wesleyan University 2014 — 2015
BSN, Registered Nursing/Registered Nurse
West Kentucky Community and Technical College 2011 — 2013
RN, Licensed Practical/Vocational Nurse Training
West Kentucky Community and Technical College 2008 — 2010
LPN, Nursing
West Kentucky Community and Technical College 2008 — 2010
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Greenville Technical College 1995 — 1998
General Studies
Carolina High School 1990 — 1994
High school diploma, General Studies
Springstone, Inc. September 2015 - Present
Baptist Health Medical Group December 2014 - Present
Humana August 2014 - Present
Challenger Lifts 2014 - Present
CareFirst BlueCross BlueShield March 2010 - November 2013
Skills
Insurance, Health Insurance, Sales, Process Improvement, Customer Service, Leadership, Claim, Call Centers
Education
Indiana Wesleyan University
Marshall University
Humana April 2014 - Present
Humana June 2012 - Present
Humana August 2011 - Present
ATA College July 2010 - July 2011
Dillards March 2009 - March 2010
Macy's August 2008 - February 2009
Macy's May 2005 - August 2008
Skills
Event Planning, Public Speaking, Staff Development, Customer Relations, Inventory Management, Higher Education, Leadership, Customer Service, Management, Recruiting, Marketing, Team Building, Training, Coaching, Time Management, Sales, Employee Benefits
Education
Indiana Wesleyan University 2009 — 2011
MBA, Human Resources
University of Kentucky 2000 — 2005
BFA, Arts Administration; Business Administration, and Theatre Professional
Western & Southern Financial Group April 1998 - Present
Humana November 1992 - April 1998
Parsons November 1986 - April 1992
Great American Insurance October 1982 - November 1986
Burke, Inc. June 1976 - September 1985
Skills
Accounts..., Contract..., Supply Chain Management, Supplier..., Strategic Sourcing, Facilities Management, Inventory Management, Traffic Management, Capital Budget..., Mail Services Management, Business..., Procurement &..., Printing Services..., eProcurement..., Document..., Capital Budgeting, Management, Forecasting, Procurement, Budgets, Purchasing, Coaching, Project Planning, Vendor Management, Process Improvement, Customer Service, Cross-functional Team..., Team Building, Project Management, Finance, Change Management, Strategic Planning, Strategic Communications, Team Leadership, Purchase Management, Purchasing Negotiation, Purchasing Processes
Education
Wright State University
Raj Soin College of Business (MSLSCM), Master's of Science, Logistics and Supply Chain Management
Indiana Wesleyan University 2005 — 2007
DeVoe School of Business (MSM) Masters of Science Management, Strategic Management Specialization
Wilmington College 1992 — 1996
(BA) Bachelor of Arts, Business Administration and Management
Massachusetts Institute of Technology - Sloan School of Management
Certficate, Supply Chain Strategy and Management
University of Cincinnati
Business Administration and Economics
University of Wisconsin-Madison
School of Business
BelFlex Staffing Network December 2012 - Present
Harvard Risk Management July 2012 - June 2013
York Companies July 2011 - July 2012
Humana 2008 - 2010
Humana 2008 - 2010
National Oil February 1994 - March 2001
Skills
MBA, CSP, B.Acc, Employee Relations, Recruiting, Talent Acquisition, Applicant Tracking..., Sourcing, Employee Benefits, Team Building, Executive Search, Technical Recruiting, Training, Onboarding, PeopleSoft, Scrum, Temporary Staffing, Human Resources, Interviews, Leadership, Management, Change Management, CRM, Budgets, Hiring, Strategic Planning, Employee Training, Personnel Management, Sales, Performance Management, Talent Management, Program Management, Temporary Placement, Payroll, Coaching, Accounting, Account Management, Customer Service, College Recruiting, Leadership Development, Organizational..., Internet Recruiting, New Hire Orientations, Employee Engagement, Workforce Planning, Time Management, HRIS
Education
Indiana Wesleyan University 2008 — 2010
MBA, Business Administration
University of Zimbabwe
Bachelor's Degree, Accounting
Kentucky Higher Education June 2011 - Present
Kentucky Higher Education March 2007 - June 2011
Humana August 2006 - March 2007
KHESLC November 2003 - August 2006
KHESLC February 2003 - November 2003
Blockbuster Video January 2001 - January 2003
Education
Indiana Wesleyan University 2006 — 2010
Bachelor's
Jefferson Community College
Mid-America Christian University
GE July 2012 - Present
Humana July 2001 - July 2012
Novell 1999 - 2001
Skills
Vendor Management, Process Improvement, Cross-functional Team..., Strategic Sourcing, Six Sigma, IT Outsourcing, IT Strategy, Program Management, Outsourcing, Supply Management, Contract Negotiation, IT Management, Change Management, IT Service Management, Vendor Relationships, Business Process..., Operations Management, Project Management, Management, Team Building, Risk Management
Education
Indiana Wesleyan University 2013 — 2015
Master of Business Administration (M.B.A.), 4.0
Indiana Wesleyan University 2010 — 2012
BS-Management, Business Management
Mace Photography November 2013 - Present
Humana March 2008 - Present
AT&T October 2007 - March 2008
T-Mobile September 2004 - May 2007
Skills
Customer Service, Account Management
Education
Galen School of Nursing 2011 — 2012
Associates in Science of Nursing, Nursing
Indiana Wesleyan University 2003 — 2005
Associates in Science of Business, Business
The Rawlings Group December 2014 - Present
Macy's October 2013 - January 2015
The Rawlings Group April 2014 - December 2014
Church October 2009 - October 2013
Humana October 2008 - October 2009
Louisville Public Defender's Office June 2007 - July 2008
Skills
Finance, Budgets, Event Planning, Strategic Planning, Auditing, Internal Controls, Leadership, Management, Microsoft Excel, Administrative..., Policy, Public Speaking, Fundraising, Community Outreach, Social Media, Customer Service, Team Building
Education
Indiana Wesleyan University 2010 — 2012
Master's degree, Strategic Management
University of Kentucky 2002 — 2007
Bachelor of Arts (B.A.), Political Science and Government
Humana May 2014 - Present
Humana December 2012 - May 2014
Humana Inc October 2010 - December 2012
Humana Inc May 2007 - October 2010
Humana Military Healthcare Services October 2002 - May 2007
Skills
Administrative..., Health Insurance, Outlook, Employee Benefits, Healthcare, Data Entry, Access, HIPAA, Customer Service, Microsoft Excel, Insurance, Microsoft Office, Office Management, Lotus Notes
Education
Indiana Wesleyan University 2013 — 2015
Bachelor's degree, Accounting
Indiana Wesleyan University 2009 — 2012
Associate of Science (AS), Accounting
GE Aviation October 2014 - Present
Ford Motor Company March 2013 - October 2014
Ford Motor Company August 2010 - March 2013
Ford Motor Company January 2008 - August 2010
Humana October 2004 - January 2008
Skills
Financial Analysis, Profit, Financial Risk, Process Improvement, Insurance, Managerial Finance, Forecasting, Management, Analysis, Budgets, Finance, Variance Analysis, General Ledger, Underwriting, Financial Forecasting, Lean Manufacturing, Leadership, Cross-functional Team..., Internal Controls, Financial Reporting, Strategic Planning
Education
Indiana Wesleyan University 2004 — 2006
Master of Business Administration (MBA)
Northern Kentucky University 1998 — 2002
Bachelor of Science (B.S.)
Humana March 2007 - Present
Skills
Microsoft Office, Scheduling, Supervising, Vendor Relations, Research, Analysis, Business Management, Retail Management, Operations, Bookkeeping
Education
Indiana Wesleyan University 2007 — 2011
Bachelor, Business Managerment
University of Wisconsin-Waukesha
Humana August 2008 - Present
Humana September 2006 - August 2008
Humana October 2004 - August 2006
Four Points Corporation February 2002 - October 2004
Four Points Corporation- Brendan Diamonds June 2000 - February 2002
Skills
Project Management, Microsoft Office, Receiving, Distribution, Fine Jewelry, Inventory Accuracy, Health Insurance, HIPAA, Employee Benefits, Distribution Center..., Claim, Office Administration, Insurance, Managed Care, Jewelry, Health Savings Accounts, Management, HMO, Disability Insurance, Brokers, Medicare, PPO, Provider Relations, Long-term Care, Medicare Part D, COBRA, Life Insurance, Term Life Insurance, Underwriting, Medicaid, Benefits Administration
Education
Indiana Wesleyan University 2004 — 2008
Bachelor of Science, Business Administration
Humana January 2013 - Present
VoicePad February 2011 - December 2012
MassMutual Financial Group April 2009 - December 2012
Wahlstrom Group January 1999 - December 2008
Skills
Marketing, Marketing Strategy, Strategic Planning, Team Building, Customer Service, Social Media, New Business Development, Social Networking, Advertising, Training, Public Speaking, Social Media Marketing, Sales Management, Online Advertising, Event Planning, Small Business, Sales, Account Management, Leadership, Strategy, Direct Marketing, Microsoft Office, Marketing Communications, Coaching, Public Relations, Entrepreneurship, Event Management, Fundraising, Leadership Development, Email Marketing, Business Development
Education
Indiana Wesleyan University 2015 — 2017
Master of Business Administration (M.B.A.)
Indiana Wesleyan University 2002 — 2005
Bachelor of Science - Cum Laude, Business Administration
Humana September 2014 - Present
Clinical Solutions, LLC September 2013 - September 2014
Riverview Hospital January 2001 - September 2014
St. Vincent Hospital 1989 - 2000
Skills
BLS, ACLS, Inpatient, Telemetry, Cardiology, Medicine, Rehabilitation, Heart Failure, Kronos, Quadramed, Position Manager, Policy Tech, Health Education
Education
Indiana Wesleyan University 2010 — 2012
Bachelor's degree, Nursing
St. Francis School of nursing 1983 — 1986
Diploma, Nursing
Humana December 2013 - Present
Humana November 2012 - December 2013
First Data Corporation November 2003 - July 2012
Bank of America November 2003 - December 2011
Skills
Visual Basic, HTML, Web Design, Photoshop, Illustrator, Microsoft Word, Microsoft Excel, Access, PowerPoint, Visio, Oracle SQL, Leadership, Customer Service, Communication, Data Analysis, Data Mining, Six Sigma, Management Consulting, Management, Accounting, Coaching, Credit Cards, Quality Assurance, Risk Management, Process Improvement, Strategic Planning, Business Analysis
Education
Indiana Wesleyan University 2012 — 2013
Bachelor's of Science, Business Administration, Management and Operations
University of Louisville 1997 — 2002
FirstPerson July 2015 - Present
Blue Shield of California November 2014 - April 2015
Blue Shield of California November 2013 - November 2014
Blue Shield of California October 2012 - November 2013
Humana July 2008 - October 2012
International Medical Group January 2005 - July 2008
Anthem June 2003 - December 2004
Skills
Insurance, Underwriting, TPA, Risk Management, Health Insurance, Employee Benefits, Brokers, Medicare, Claim, Managed Care, Health Savings Accounts, Commercial Insurance, Health Care Reform, Group Insurance
Education
Roosevelt University 2010 — 2011
M.S.A in progress, Accounting
Indiana Wesleyan University 2006 — 2008
M.B.A, Healthcare Delivery
Purdue University 1998 — 2003
B.S., Organizational Leadership
Humana August 2014 - Present
Owens Corning March 2013 - August 2014
MTD Products October 2001 - February 2013
John Deere 2000 - 2001
Skills
Pricing, Forecasting, Consumer Products, Cross-functional Team..., Competitive Analysis, Inventory Management, Merchandising, Product Development, Sales Management, P&L Management, Sales, Sales Operations, Pricing Strategy, Marketing, Market Planning, Income Statement, Leadership, P, Product Launch
Education
Indiana Wesleyan University 2007 — 2009
MBA, Business
Morehead State University 1992 — 1996
BBA, Business Management
Humana September 2015 - Present
Humana October 2013 - Present
Humana June 2012 - October 2013
Humana November 2010 - July 2012
Old National Bank October 2009 - October 2010
Jaynes Financial Services May 2007 - October 2009
Swing Science, LLC October 2006 - May 2007
Skills
Sales, Negotiation, Process Improvement, Marketing, Customer Service, Microsoft Excel, Contract Negotiation, Vendor Management, Strategic Planning, Microsoft Office, Budgets, Strategic Sourcing, Project Management, Risk Management, Microsoft Word, HR Policies, Compensation & Benefits..., Compensation Structures, Analysis, Team Building, Leadership, Strategy, Management
Education
Indiana Wesleyan University 2011 — 2013
M.B.A, Health/Health Care Administration/Management
University of Indianapolis 2006 — 2009
Bachelor, Marketing
Humana February 2015 - Present
Humana December 2012 - February 2015
Humana July 2011 - December 2012
Humana April 2008 - July 2011
Humana May 2006 - April 2008
Humana February 2005 - May 2006
Great American Financial Resources 1999 - 2005
· Great American Life Insurance Company October 1999 - October 2004
· American Tool Companies July 1995 - October 1999
Skills
Life Insurance, Insurance, Coaching, Business Analysis, Process Improvement, Team Building, Health Insurance, Employee Benefits, Strategic Planning, Medicare, Training, Customer Service, Team Leadership, Leadership
Education
Indiana Wesleyan University
Bachelor of Science, Business
Norton Healthcare 2014 - Present
National College 2015 - 2015
Humana 2014 - 2014
Humana 2010 - 2014
Humana 2009 - 2010
Humana 2003 - 2009
Skills
Health Insurance, Process Improvement, Project Management, Customer Service, Healthcare, Insurance, HIPAA, Leadership, Team Building, Management, Training, Healthcare Information..., Strategic Planning, Team Leadership, Analysis, Healthcare Management
Education
Spalding University 2012 — 2014
Master's degree, Business Communication
Indiana Wesleyan University 2010 — 2011
Bachelor's, Business Management
Humana October 2013 - Present
Humana August 2012 - October 2013
Humana October 2010 - August 2012
Xerox January 2010 - August 2010
Skills
Business Analysis, Economics, Economic Research, Healthcare Management, Consulting, Business Strategy, Six Sigma, Microsoft Office, Microsoft SQL Server, SAP, Leadership, Training, Analysis, Employee Benefits, Data Analysis, Process Improvement, Insurance, Project Management, Medicare, Customer Service, Microsoft Excel, Strategic Planning
Education
Sullivan University 2015 — 2016
Master's of Science, Managing Information Technology (MIT)
Indiana Wesleyan University 2011 — 2013
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
University of Kentucky 2004 — 2009
Bachelor's of Arts, Mathematical Economics
Miami Jewish Health Systems December 2014 - Present
Norton Healthcare June 2011 - September 2014
Humana October 2009 - May 2011
National Pan-Hellenic Council - Louisville Council January 2010 - January 2011
Humana, Inc October 2008 - October 2009
Humana March 2008 - October 2008
University of Louisville Hospital February 2007 - March 2008
Skills
Conflict Resolution, Employee Relations, Results Oriented, Fundraising, Event Management, Restructuring, Strategic Planning
Education
Indiana Wesleyan University 2006 — 2008
MBA, Healthcare Management
University of Louisville 1996 — 2001
Bachelor, Exercise Science & Sports Medicine
Humana August 2005 - Present
St. Elizabeth Physicians May 2002 - July 2005
Skills
PMP, Business Process..., PMO, Project Management, Project Portfolio..., Visio
Education
Indiana Wesleyan University 2009 — 2011
Master's degree, Business Administration and Management, General
Thomas More College 2003 — 2005
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Humana July 2014 - Present
Health Care Excel April 2012 - July 2014
Coventry Cares of Kentucky August 2011 - April 2012
Skills
Registered Nurse, Licensed Diabetes..., Electronic Medical..., Healthcare, Medicaid, Medicare, Quality Improvement, EMR, Nursing, Inpatient, Clinical Research, Medical Coding, HIPAA, Ambulatory, Healthcare Information..., Hospitals, Managed Care, Disease Management, Healthcare Consulting, EHR, Diabetes, Patient Safety, Accreditation, Healthcare Industry, HL7, Health Policy, Process Improvement, Acute Care, Health Insurance, Informatics, Patient Advocacy, Medicine, Management, Health Education, BLS, Public Health, HEDIS, Medical-Surgical, Provider Relations, Patient Education, Long-term Care, CPR Certified, Nursing Education
Education
Indiana Wesleyan University 2012 — 2014
Master’s Degree, Nursing Administration
Indiana Wesleyan University 2008 — 2010
Bachelor’s Degree, Registered Nursing/Registered Nurse
Kaskaskia College 1998 — 2001
Associate’s Degree, Registered Nursing/Registered Nurse
Humana July 2014 - Present
Humana April 2013 - July 2014
Farm Credit Services of Mid-America November 2003 - October 2012
Chapman Kelly 2006 - 2007
MDI 2000 - 2001
TAG 1997 - 1998
Skills
SharePoint, Active Directory, Security, Network Administration, IT Operations, IT Management, IIS, Microsoft SQL Server, Business Continuity, Network Security, SDLC, Project Management, process design, Change Management, Coaching, Budget Planning, Strategic Planning, Team Building
Education
Indiana Wesleyan University 2005 — 2007
MBA
University of Louisville 1989 — 1991
BSBA, MIS
The Brook Hospital October 2014 - Present
Signature Healthcare June 2014 - Present
Signature Healthcare January 2013 - July 2014
Golden Living August 2012 - January 2013
Recon December 2010 - January 2012
Jewish Hospital & St. Mary's HealthCare January 2009 - January 2011
Jewish Hospital January 2009 - January 2011
Humana November 2004 - January 2010
Humana Inc December 2007 - March 2009
Humana Inc May 2005 - December 2007
Skills
Insurance, Marketing, Management, Training, Research, Analysis, Healthcare, Auditing, Time Management, Healthcare Management, Customer Satisfaction, Teamwork, Employee Training, Health Insurance, Account Reconciliation, Human Resources, Hospitals, Access, Six Sigma, Databases, Medicare, Recruiting, EHR, Clinical Research, EMR, Nursing, Medicaid, HIPAA
Education
American Heart Association 2014 — 2016
CPR
Indiana Wesleyan University 2013 — 2015
BSN, Nursing Education
Spencerian College 2011 — 2012
Associate's degree, Nursing
Nursing School 2008 — 2010
diploma, Nursing
Monroe Community College 1983 — 1985
A.S, Sports Medicine
Jordan-Elbridge High School 1979 — 1983
Diploma
Humana February 2014 - Present
Humana October 2011 - February 2014
Humana December 2005 - October 2011
Humana October 2003 - November 2005
Humana November 1999 - September 2003
Arbitration Solutions January 1997 - November 1999
Skills
Integration, Team Leadership, Communication, Sales Management, Sales, Negotiation, Health Insurance, Insurance, Employee Benefits, Disability Insurance, Managed Care, Account Management, Process Improvement, Strategic Planning, Medicare, Life Insurance, Customer Service, Marketing, Underwriting, Leadership, New Business Development, Business Process..., Healthcare, Provider Relations, Team Building, Health Savings Accounts, Brokers, Medicaid, HMO, Term Life Insurance, Medicare Part D, Claim, HIPAA, Healthcare Industry, Group Medical, Commercial Insurance, Employee Wellness, Group Insurance, Strategy
Education
Indiana Wesleyan University 2008 — 2010
Business
Humana March 2013 - Present
HeartBeat of Louisville 2010 - Present
Humana, Inc July 2006 - March 2013
Electronic Arts June 1996 - July 2006
Skills
Cross-functional Team..., Team Building, Strategic Planning, Employee Training, Outlook, Building Relationships, Lotus Notes, Administrative..., Executive Administrative, Executive Office..., Certified..., High Level Of..., Heavy Calendaring, Meeting Planning, Non-profits, Articles Of..., Human Resources, SharePoint, Employee Relations, Customer Service, Budgets, Training, Employee Benefits, Insurance, Program Management, Health Insurance, Access, Vendor Management, Process Improvement, Nonprofits
Education
Indiana Wesleyan University 2008 — 2011
MSM, Business Management & Human Resource Management
Indiana Wesleyan University 2004 — 2007
BSM, Business Management
Indiana Wesleyan University 2002 — 2004
ASB, Business Administration
Holy Cross 1990 — 1994
Humana January 2015 - Present
Humana July 2012 - Present
Humana October 2010 - June 2012
Humana April 2009 - October 2010
Skills
Business Process..., Leadership, Strategy, People Development, Operations Management, Cross-functional Team..., Strategic Planning, Healthcare, Project Management, Team Building, Program Management, Business Analysis
Education
University of Florida 2003 — 2007
Bachelor of Science (B.S.), Health Education and Human Behavior
Indiana Wesleyan University 2008 — 2010
Master's degree, Management, Focus in Healthcare Administration
Willis May 2014 - Present
Humana June 2012 - May 2014
USI Insurance Services March 2010 - June 2012
Progressive Insurance October 2003 - September 2009
US Army April 1992 - June 1996
Skills
Advisory, Consultancy, Employee Benefits, Insurance, Health Insurance, Employee Engagement, Healthcare, Long Term Care, Benefits, Dental, Consultative Selling, Brokers, Disability Insurance, New Business Development, Negotiation, Problem Solving, Sales, Marketing, Selling, Customer Retention, Life Insurance, General Insurance, Strategy, Coaching, Dentistry, Leadership, Critical Illness, Cold Calling, Whole Life, Consulting, Claim, Claims Management, Financial Advisory, Group Insurance, Health Care Reform, Long-term Care, Recruiting, Sales Presentations, Universal Life, Customer Service, Strategic Planning, Training, Team Building, Account Management
Education
Saint Leo University 2008 — 2010
Masters, Business Administration
Indiana Wesleyan University 2001 — 2003
Bachelor of Arts, Business Administration
Sullivan University 1997 — 1999
Associates, Business Management
Self-Employed August 2000 - Present
Care Management Journal of Case Management 2000 - 2004
Humana August 1996 - August 2000
Skills
Fitness, Personal Training, Fitness Training, Strength Training, Nutritional Counseling, Yoga, Weight Training, Therapeutic Massage
Education
Indiana Wesleyan University 2004 — 2006
BSN, Registered Nursing/Registered Nurse
Central High School, Louisville, KY 1966 — 1969
Humana July 2012 - Present
Humana February 2011 - July 2012
Humana April 2008 - February 2011
Humana February 2006 - April 2008
Humana December 2002 - February 2006
Humana September 2000 - December 2002
Skills
Data Modeling, Access, Data Management, Database Administration, Customer Service, Business Requirements, SharePoint, Data Warehousing, Business Objects, Business Intelligence, Visio, Access Database, Consultation Skills, Data Quality, Microsoft Office, Project Management, Process Improvement, Business Process..., Management, Vendor Management, Team Building, Business Analysis, Analysis, Change Management, Strategic Planning
Education
Indiana Wesleyan University 2013 — 2015
Bachelor of Science (BS), Business Administration and Management, General, 3.3
Indiana Wesleyan University 2007 — 2009
Associate's degree, Business Administration and Management, General, 3.0
Transamerica Employee Benefits June 2012 - Present
Humana May 2010 - May 2012
Humana August 2007 - May 2010
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, HTML, Insurance, Strategic Planning, Account Management, Sales, Negotiation, Sales Management, Brokers, Disability Insurance, Health Insurance, Life Insurance, Term Life Insurance, Employee Benefits, Health Savings Accounts
Education
Indiana Wesleyan University 2007 — 2009
Masters of Science, Managment
Indiana Wesleyan University 2002 — 2006
Bachelors of Science, Management
Southport High School
TEK Systems 2011 - Present
my desk at home 2008 - Present
Jewish Community of Louisville 2012 - Present
Pedal On Regardless! March 2010 - Present
Women Who Write August 2009 - December 2013
Humana April 2010 - March 2011
Humana July 2007 - April 2010
Humana October 2000 - June 2007
State of North Carolina DHHS September 1997 - July 2000
The Piece Goods Shop August 1990 - August 1997
Skills
Newsletters, Marketing Communications, Copy Editing, Public Relations, Editing, Marketing, Creative Writing, Public Speaking, Cross-functional Team..., Project Planning, Content Development, Content Strategy, Technical Writing, Publications, Strategic Communications, Microsoft Excel, Strategic Partnerships, Microsoft Word, PowerPoint, Creative Direction, Copywriting, Software Documentation, Social Media, Customer Service, Training, Healthcare, Strategic Planning, Brand Development, Internal Communications, Nonprofits, Event Planning, Content Management, Advertising, Media Relations, Blogging, Market Research, Corporate Communications, Proofreading, Web Content, Program Management, Management, Email Marketing
Education
Indiana Wesleyan University 2003 — 2006
BS, Management
Sylva-Webster High School 1968 — 1972
Humana August 2014 - Present
Humana February 2012 - Present
Skills
Customer Service, Microsoft Excel, Management, Leadership, Training, Outlook, Sales, Team Building, Healthcare, Employee Benefits
Education
Indiana Wesleyan University 2012 — 2015
Bachelor's degree, Business Management, Magna Cum Laude
Humana October 2013 - Present
Humana February 2012 - October 2013
Humana January 2010 - February 2012
Humana September 2007 - January 2010
Humana, Inc. August 2005 - September 2007
Humana, Inc. August 2004 - August 2005
The Oldham Era June 2004 - August 2004
Skills
Strategic Planning, Healthcare, Business Communications, Process Improvement, Team Building, Project Management, Program Management, Cross-functional Team..., Training, Change Management, Leadership, Customer Service, Account Management, Healthcare Information..., Microsoft Office, Budgets, Public Speaking, Recruiting, Microsoft Excel, Leadership Development, Marketing, PowerPoint, New Business Development, Management
Education
Indiana Wesleyan University 2007 — 2009
MBA, Management
Murray State University 2000 — 2004
Bachelor of Science, Journalism
Humana January 2011 - Present
Humana June 2007 - January 2011
Humana July 2004 - July 2007
Humana November 2003 - July 2004
Community Press Newspaper 2000 - 2003
Skills
Process Improvement, Organizational..., Leadership Development, Change Management, Call Center, Team Building, Leadership, Training, Strategic Planning, Project Management, Team Leadership, Six Sigma, Quality Assurance, Adult Education, Coaching, Public Speaking, Performance Management, Project Planning, Program Management, Operations Management, Customer Satisfaction, Call Centers, Data Analysis, Vendor Management, Cross-functional Team..., Outsourcing, Business Analysis, Management, Business Process..., Management Consulting, Analysis, BPO, Project Portfolio..., Risk Management, Employee Training, PMP, SDLC, PMO, Strategy, Consulting, Process Engineering, Business Intelligence, Visio, Workshop Facilitation
Education
Indiana Wesleyan University 2007 — 2013
Doctorate, Organizational Leadership
Indiana Wesleyan University 2007 — 2009
Master's degree, Advanced Leadership Studies
College of Mt. St. Joseph 1995 — 2001
Master of Arts (M.A.), Education
College of Mount St. Joseph 1981 — 1985
Bachelor of Arts (BA), Business Administration and Management, General
Humana February 2014 - Present
Humana September 2012 - February 2014
Humana April 2011 - September 2012
Humana December 2006 - April 2011
Norton Healthcare May 1998 - November 2006
Skills
Disease Management, Nursing, Health Insurance, Team Building, Coaching, Health Education, Patient Education, Medicare, Healthcare, Utilization Management, Healthcare Management, HIPAA, Managed Care, Medicaid, Quality Improvement, Strategic Planning
Education
Indiana Wesleyan University 2004 — 2006
Bachelors of Science, Nursing
Jefferson Community College 1995 — 1999
Associate, Nursing
Humana
Skills
Health Insurance
Education
Indiana Wesleyan University 2008 — 2010
BS, Business Management
Liberty Mutual Insurance 2008 - Present
Walgreens 2006 - 2007
Safeco Insurance 2004 - 2006
Humana 2001 - 2004
Humana 2000 - 2001
Education
Indiana Wesleyan University
Master of Science, Management / Business Administration
Xavier University
Bachelor of Arts, Communication Arts
Humana November 2013 - Present
Humana October 2011 - November 2013
Humana May 2009 - October 2011
Humana May 2005 - May 2007
Humana May 2005 - May 2007
Skills
Insurance, Leadership, Medicare, Process Improvement, Program Management, Strategic Planning, Team Building, Health Insurance, Healthcare, Customer Service, Managed Care, Sales
Education
Webster University 2010 — 2011
Master of Health Administration, Health/Health Care Administration/Management
Indiana Wesleyan University 2005 — 2007
Masters Degree, Business Administration
Envision Healthcare Corporation May 2015 - Present
Envision Healthcare Corporation June 2013 - May 2015
Humana December 2008 - June 2013
Humana December 2007 - December 2008
Humana January 2006 - December 2007
Humana November 2004 - January 2006
Allstate August 2001 - November 2004
Skills
Program Management, Leadership, Process Improvement, Vendor Management, Strategic Planning, Healthcare, Project Management, Team Building, Business Development, Customer Service, Business Analysis, Operations Management, Business Process..., Insurance, Contract Management, Cross-functional Team..., Data Analysis, Health Insurance, Risk Management, Performance Management, New Business Development, Sales, Coaching, Business Process, Proposal Writing
Education
Indiana Wesleyan University
Master of Business Administration (M.B.A.)
University of North Texas
Bachelor of Business Administration (B.B.A.)
Humana January 2015 - Present
Humana August 2012 - January 2015
Humana December 2011 - August 2012
Humana November 2010 - December 2011
Humana March 2008 - November 2010
Humana August 2006 - March 2008
Skills
Health Insurance, Insurance, Employee Benefits, Data Analysis, Healthcare, Process Improvement, Medicare, Visio, Business Analysis, Access, HIPAA, Vendor Management, Leadership, Requirements Gathering, Managed Care, Analysis, Management, Healthcare Information..., Medicaid, Customer Service, Project Management, Strategy, Account Management, Program Management, Business Process..., Team Building, Strategic Planning
Education
Indiana Wesleyan University 2014 — 2016
Master of Business Administration (MBA), Healthcare Administration
Indiana Wesleyan University 2011 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General, 3.5
Indiana Wesleyan University 2008 — 2011
A.S., Management, 3.5
Humana February 2013 - Present
Humana, Inc. October 2006 - February 2013
Keane March 2006 - October 2006
Ceridian Employer Services November 2003 - January 2006
Skills
Project Management, Visio, Requirements Analysis, PMP, Six Sigma, Project Planning, Management, User Acceptance Testing, Strategy, SDLC, Process Improvement, Business Process Mapping, PMO, Business Analysis, Databases, Budgets, Vendor Management, Project Portfolio..., Program Management, Software Project..., Requirements Gathering, Cross-functional Team..., Business Process..., MS Project, Resource Management, Microsoft Project
Education
Indiana Wesleyan University 2004 — 2008
M.B.A., Business Administration and Management, General
University of Louisville 1999 — 2003
B.S., Management
American Commercial Lines March 2012 - Present
Humana February 2011 - February 2012
American Commercial Lines July 1995 - December 2010
Skills
Data Warehousing, Visual Basic, Business Intelligence, SQL Server, SQL
Education
Indiana Wesleyan University 2005 — 2007
Masters
Nexeo Solutions, LLC December 2011 - Present
Humana January 2011 - November 2011
Amazon.com November 2009 - January 2011
General Electric January 2005 - November 2009
General Electric October 2002 - January 2005
General Electric June 2000 - October 2002
General Electric January 1998 - June 2000
General Electric January 1996 - January 1998
Skills
Six Sigma, Product Management, Program Management, Process Improvement, Operations Management, Change Management, Cross-functional Team..., Supply Chain, Supply Chain Management, Engineering, Manufacturing, Marketing, Process Engineering, Vendor Management, Kaizen, Management, Project Management, Sales, Product Development, Operational Excellence, Recruiting, Leadership, Customer Service, Continuous Improvement, Sales Operations, Purchasing, Root Cause Analysis, Call Centers, MS Project, Business Process..., Lean Manufacturing, DMAIC, Procurement, Black Belt
Education
Indiana Wesleyan University 2003 — 2005
MBA, Master Business Administration
Prairie View A&M University 1991 — 1995
BSEE, Electrical Engineering
St. Teresa's Academy 1987 — 1991
Humana June 2006 - Present
Humana June 2006 - Present
Humana Insurance Compnay June 2006 - Present
Skills
Process Improvement, Call Center, Change Management, Strategic Planning, Project Management, Team Building, Employee Relations, Customer Service, Public Speaking, New Business Development, Call Centers, Leadership Development, Performance Management, Account Management, Public Relations, Employee Benefits, Sales Management, Training
Education
Indiana Wesleyan University 2011 — 2013
Master's degree, Business/Commerce, General
Business Management, BS 2007 — 2009
Kaplan University, Business Administration and Management, General
Humana, Inc 2014 - Present
Humana February 2011 - Present
Humana March 2013 - March 2014
Republic National Distributing Company June 2006 - February 2011
Skills
Budgets, Event Management, Event Planning, Management, Marketing, Microsoft Excel, Microsoft Word, Outlook, Project Management, Customer Service, Process Improvement, Team Building, Training
Education
Indiana Wesleyan University
BA, Business
Humana April 2015 - Present
Humana December 2011 - April 2015
Humana April 2011 - December 2011
Skills
Testing, Process Improvement, Waterfall, Business Analysis, Metrics, Project Management, Data Analysis, Training, Team Building, Software Documentation, Program Management, Project Planning, Customer Service, Leadership, Integration, Strategic Planning, Healthcare, Health Insurance, Access, Cross-functional Team..., Human Resources, Insurance, Analysis, Business Process..., Requirements Gathering, Coaching, Vendor Management, Visio, SharePoint, SDLC, Team Leadership, HIPAA, Leadership Development, Budgets, Organizational..., Performance Management, Business Requirements, Business Process, Requirements Analysis, Risk Management, MS Project, Project Portfolio..., PMP
Education
Indiana Wesleyan University 2005 — 2007
MBA, Management
University of Kentucky 1998 — 2002
BBA, Marketing
Humana March 2014 - Present
Humana March 2011 - December 2012
Humana June 2010 - March 2011
Humana July 2008 - June 2010
Humana July 2006 - July 2008
Humana May 2003 - July 2006
Skills
Coordination, Data Entry, Business Strategy, Microsoft Office, Business Analysis, Medicare, People-oriented, Cosmetics, Makeovers, Skin Care, Budgets, Time Management, Visual Merchandising, Insurance, Claim
Education
Indiana Wesleyan University
Master of Business Administration (MBA), Business Administration and Management, General
Indiana Wesylan University
Bachelor of Business Administration (BBA), Business Administration and Management, General
Humana October 2012 - Present
Humana August 2009 - Present
Ludlow Independent Schools January 1999 - August 2009
Skills
Customer Service
Education
Indiana Wesleyan University 2010 — 2012
Bachelors Business Management
Northern Kentucky University 1999 — 2001
ADN, Nursing
Humana January 1999 - Present
Education
Indiana Wesleyan University 2010 — 2015
MBA, Health Care
Indiana Wesleyan University
Bachelor of Science, Business Management
Guardsmark April 2014 - Present
Dominion Dental Services August 2011 - August 2015
Humana May 2004 - July 2011
Skills
Medicare, Claim, Employee Benefits, Insurance, Health Insurance, Management, Disability Insurance, Life Insurance, Underwriting, Brokers
Education
Indiana Wesleyan University 2004 — 2007
Bachelor of Science, Marketing CUM LAUDE
Humana January 2012 - Present
Humana February 2010 - Present
Education
Indiana Wesleyan University 2009 — 2010
Bachelor's degree, Business Management, 3.3
Humana June 2008 - Present
Education
Indiana Wesleyan University 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
Indiana Wesleyan University 2008 — 2012
Bachelor of Applied Science (B.A.Sc.), Management Information Systems and Services, Cum Laude
Humana February 2015 - Present
Humana February 2014 - Present
Humana December 2012 - February 2014
Insight Communications August 2007 - June 2011
Skills
Process Improvement, Business Analysis, Management, Project Management, Leadership, Insurance, Customer Service, Change Management, Health Insurance, Training, Analysis, Access
Education
Indiana Wesleyan University 2009 — 2011
Master of Business Administration (M.B.A.), Applied Management
University of Kentucky 2001 — 2005
Bachelor's Degree, Integrated Strategic Communications
Humana January 2003 - Present
Skills
Process Improvement, Health Insurance, Insurance
Education
Indiana Wesleyan University 2011 — 2013
Associate of Science (A.S.), Business Administration and Management, General, 3.98