Humana Company
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S CEO: Bruce D. Broussard (Jan 1, 2013–) Subsidiaries: Health Value Management, Inc.,
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Humana Employees
Auxiant February 2015 - Present
Dean Health Plan, Inc. December 2012 - February 2015
Humana July 2012 - September 2012
Allstate May 2008 - July 2012
House on the Rock Resort July 2007 - March 2008
Skills
Data Entry, Health Insurance, Time Management, Claim, Prior Authorization, Customer Service, Utilization Management, Customer Satisfaction, Microsoft Office, Durable Medical..., Teamwork, ICD-9, Claims Handling, Outlook, HIPAA, Highly detail oriented, Medicaid, Productivity, SharePoint, Communication Skills, RightFax, Building Relationships, Call Centers, CPT, Insurance, Healthcare
Education
Kaplan University
Medical Office Managment, Health Science
Madison Area Technical College
Accounting Assistant, Accounting
Humana Inc October 2011 - Present
Humana August 2008 - October 2011
Honeywell Inc August 2005 - August 2008
Bellsouth Inc April 2001 - August 2005
Skills
Health Insurance, Customer Service, Telecommunications..., Radio, Microsoft Excel, Financial Analysis, Direct Sales, Invoicing, Training, Microsoft Word, Auditing, Healthcare Industry, Six Sigma, Account Reconciliation, Sales, Team Building, Process Improvement, Cross-functional Team..., Management, Strategic Planning
Education
Jefferson Community College 1994 — 1996
Psychology SociologyEnglishCommunicationsTheatre Arts
Louisville Male Traditional High School 1991 — 1994
High School
Humana January 2015 - Present
Macy's December 2013 - December 2014
Love Culture Inc July 2012 - December 2013
Jamba Juice June 2010 - March 2012
Saks Fifth Avenue June 2010 - August 2010
Aldo Group November 2009 - March 2010
Atico International March 2009 - May 2009
Muvico Theaters June 2006 - August 2007
Skills
Merchandising, Visual Merchandising, Retail, Fashion, Inventory Management, Customer Service, Time Management, Data Entry, POS, Cash Register, Cash Flow, Supervising, Fashion Shows, PowerPoint, Customer Satisfaction, Teamwork
Education
Paul Mitchell the School-Tampa 2012 — 2013
Cosmetology/Cosmetologist, General
Johnson and Wales University 2007 — 2011
B.S, Business Management
Johnson & Wales University 2007 — 2009
A.S, Fashion Merchandising
Humana April 2014 - Present
Verizon Wireless April 2011 - April 2014
Verizon Wireless December 2010 - April 2011
Skills
Wireless, Customer Satisfaction, Telecommunications, Sales Management, Team Leadership, Sales Operations, Sales, Competitive Analysis, Account Management, Customer Retention, Training, Management, Leadership, Direct Sales, Cold Calling, Customer Service
Education
Kaplan University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Accounting
UW Whitewater 2004 — 2008
Bachelor, General Business
ProCore Health Brokers June 2014 - Present
ProCore Health Brokers April 2014 - Present
Seniority Benefit Group August 2011 - April 2014
Humana May 1995 - March 2011
Skills
Health Insurance, Insurance, Term Life Insurance, Brokers, Medicare, Life Insurance, HMO, Healthcare Management, Commercial Insurance, Healthcare, General Insurance, Medicare Part D, Managed Care, Employee Benefits
Education
Kansas State University
Humana January 2015 - Present
Virginia College October 2014 - Present
Alabama Department of Rehabilitation Services January 2004 - October 2014
Fortis Institute January 2009 - May 2014
Jefferson State Community College July 2006 - July 2008
Mount Royal Towers September 2004 - September 2006
Baptist Medical Center Hospital July 1989 - December 2004
Skills
Nursing, Teaching, Microsoft Office, Research, Microsoft Excel, Leadership, Healthcare, Public Speaking, Management, Training, Case Management, BLS, CPR Certified, Community Outreach, Hospitals, Patient Safety, Clinical Research, Healthcare Management, Patient Education, Medical-Surgical, ICU, Healthcare Information..., HIPAA, Medicine, Acute Care, Inpatient, Quality Improvement, Critical Care, Nursing Education, Team Building, Medicare, Pediatrics, Home Care, Health Education, Wound Care, Mental Health, Program Development, Physician Relations
Education
University of Phoenix 2004 — 2006
Masters in Nursing, Registered Nursing/Registered Nurse, 3.7
University of Alabama at Birmingham 1989 — 1991
Bachelor's Degree, Registered Nursing/Registered Nurse, 3.5
Jefferson State Community College 1981 — 1983
Associate's Degree, Registered Nursing/Registered Nurse, 3.0
Humana April 2005 - Present
Skills
Brokers, Customer Service, Disability Insurance, Fixed Annuities, Employee Benefits, Health Insurance, Health Savings Accounts, Insurance, Universal Life, Long-term Care, Term Life Insurance, Life Insurance, Commercial Insurance, Whole Life, Medicare, Underwriting, Property & Casualty...
Education
Kansas State University 1987 — 1991
Bachelor of Science (BS), Business Administration and Management, General
Time Warner Cable Business Class June 2014 - Present
Humana October 2013 - June 2014
WQXE 98.3 Skytower Communications June 2012 - July 2013
Comcast Business June 2006 - November 2011
Remax - Janet Team January 2006 - December 2008
T-Mobile June 2001 - March 2006
Skills
Vendor Management, Sales Promotion, Cold Calling, Account Management, Direct Sales, Salesforce.com, Telecommunications, Sales, Solution Selling, New Business Development, Budgets, Operations Management, Strategic Planning, Advertising, Technical Recruiting, Public Relations, Real Estate, Customer Retention, Sales Management, Customer Satisfaction, Project Management, Sales&Marketing, Marketing, Leadership, Event Planning, Event Management, Call Centers, Project Planning, Social Networking, Social Media Marketing, Customer Service, Time Management, Sales Operations, Selling, Contract Negotiation, Lead Generation, B2B, CRM, Forecasting, Trade Shows, Business Development, Marketing Strategy, Team Building, Training, Product Marketing, Management, Sales Process, Marketing Communications, Strategic Partnerships, Market Research
Education
Kaplan University 2009 — 2012
Bachelor of Science (BS), Studied Business Administration, Management and Operations, Dean's List Honors
Leadership Hardin County 2009 — 2010
Community Economic Development
Sullivan University 2002 — 2005
Associate's Degree, Studied Marketing & Sales Management
Humana July 2013 - Present
Rachel Fagerberg 2005 - 2015
Humana May 1996 - June 2013
Columbia Home Care 1993 - December 1995
Skills
Requirements Gathering, Visio, Business Analysis, SharePoint, SDLC, Vendor Management, Process Improvement, Project Portfolio..., PMP, Health Insurance, Software Project..., Business Process..., MS Project, Business Process, Program Management, Analysis, Project Management, Waterfall, Consulting, Project Planning, Agile Project Management, Systems Analysis, Integration, SQL, Agile Methodologies, Cycling, Running, Trail Running
Education
Jefferson Community College 2006 — 2008
Spanish
Chattanooga State Technical Community College 1992 — 1995
General Studies
Liberty University 1991 — 1992
General Studies
Tyner High
Molex August 2014 - Present
Flint Hills Resources July 2011 - July 2014
Flint Hills Resources September 2004 - July 2011
Humana April 2000 - September 2004
Koch Industries 1995 - 2000
Koch Nitrogen 1990 - 1995
Koch Materials Company 1987 - 1990
Skills
Recruiting, Human Resources, Labor Relations, Employee Benefits, Onboarding, College Recruiting, Deferred Compensation, Applicant Tracking..., Workforce Planning, Personnel Management, Employee Relations, Technical Recruiting, Talent Management, Talent Acquisition, HR Policies, Training, Performance Management, Process Improvement, Sourcing, Organizational..., Succession Planning, Contract Negotiation, Interviews, Temporary Placement, HRIS, Employee Engagement, New Hire Orientations, Benefits Administration, Process Engineering, Change Management, Employee Training
Education
Kansas State University 1982 — 1987
Engineering Technology
SAFY September 2014 - Present
Choices, Inc. October 2013 - October 2014
Norton Healthcare July 2009 - October 2013
Jefferson County Public Schools July 2005 - August 2009
AT&T March 2000 - January 2005
Humana January 1998 - March 2000
Skills
Customer Service, Team Building, Microsoft Office, Negotiation, Contract Negotiation, Strategic Planning, Healthcare, Budgets, School Social Work, Advocacy, Social Justice, Social Services, Public Speaking, Community Outreach, Student Counseling, Advocate, Microsoft Word, Child Advocacy, Client Counseling, Microsoft Excel, Community Organizing, Diverse Groups Of People, Client Relations Skills, Social Entrepreneurship, Social Networking, Team Leadership, Event Planning, Policy, team, Team-oriented, Community Engagement, Property Management, Investment Properties, Windows 7, Social Skills, Non-profit Volunteer, Outlook, PowerPoint, Client Development, Client Liaison, Group Therapy, Group Development, Access, Group Work, Group Dynamics, Couples Counseling, Budget, Patient Counseling, Individual Counselling, Human Resources
Education
Spalding University 2012 — 2014
Master of Social Work (MSW), Clinical/Medical Social Work, Senior
Spalding University 2010 — 2012
Masters, Business Communication, 3.5
Mid-Continent University 2008 — 2010
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Jefferson Community College 1996 — 1999
Associate's degree, Real Estate, 3.2
Fitzmaurice Hand Institute July 2015 - Present
AmeriTech College April 2013 - Present
FORTIS ONLINE December 2006 - Present
Kaplan College December 2011 - July 2015
Educational Affiliates July 2013 - January 2014
HUMANA March 2011 - December 2011
AMBULATORY SURGICAL CENTERS OF AMERICA, PINNACLE SURGICAL CENTER August 2009 - July 2010
ANTHEM COLLEGE ONLINE May 2007 - May 2008
Skills
Fluent in English and..., Program Development, Higher Education, Career Counseling, Career Development, Teaching, Community Outreach, Curriculum Design, PowerPoint, Resume Writing, Public Speaking, Staff Development, Adult Education, Training, Student Affairs, Program Management, Editing
Education
Kaplan University 2015 — 2017
Master of Business Administration (MBA), Information Technology
Ottawa University-Phoenix 2010 — 2012
Bachelor of Arts (B.A.), Psychology
Humana March 2014 - Present
Tennova Healthcare May 2013 - February 2014
Johns Hopkins Hospital March 2010 - March 2013
Education
Kaplan University 2014 — 2016
Bachelor of Science (BS), Information Technology
Fortis College Towson 2012 — 2014
Associate of Science (A.S.), Computer Technology/Computer Systems Technology
Humana February 2014 - Present
Humana February 2004 - Present
Bruce Cook DMD December 2001 - February 2004
Baptist Hospital August 1998 - August 1999
Skills
Six Sigma, Organizational Behavior, Leadership, Training, Process Flow..., Multi Tasking, Medical Terminology, Legal Assistance, Dental Insurance, Health Insurance, Healthcare, Childcare, Cpr Certified, First Aid, First Responder, Painting, Drawing, Creative Writing, Team Building, Engagement, Fundraising, Advocacy, Animal Welfare, Animal Rights, Human Rights, Literacy, Child Advocacy, International Relations, International Project..., Access, Time Management, Hospitals, Medicare, Process Implementation, Invoicing, Metrics, Conflict Resolution, Visio, Organizational..., HIPAA, Employee Training, Lotus Notes, Health Care Reform, Business Process Mapping, Process Improvement, Use Case Analysis, Policy, Insurance, Strategic Planning, Business Process...
Education
Kentucky Career Institute 1997 — 1999
Associate's degree, Paralegal Studies
Jefferson Community College 1996 — 1997
Certification, Monitor Tech/Unit Secretary
Louisville Male High School 1992 — 1996
Neenah Paper 2012 - Present
American National Bank Fox Cities December 2006 - August 2008
Humana 2004 - 2006
Assured Concepts Group, Ltd. 2002 - 2004
Skills
Account Management, Brand Management, Customer Service, Disability Insurance, Insurance, Leadership, Marketing, Marketing Strategy, Process Improvement, Sales, Salesforce.com, Strategic Planning, Teamwork, Time Management, New Business Development, Management, Sales Management
Education
Judson University
Bachelor of Arts (B.A.), Business Marketing & Management
Charter Communications September 2011 - Present
Humana September 2006 - November 2011
Skills
Microsoft Word
Education
Joliet Junior College 1996 — 1999
Nursing, Nurcing
SimpleLogic June 2012 - Present
AT&T Advertising Solutions May 2010 - June 2012
Interactivepoint September 2003 - June 2010
Humana January 2007 - August 2009
IKON Office Solutions June 2001 - October 2003
Danka Office Imaging October 1999 - February 2001
Aim Riverside Press January 1998 - January 1999
Skills
Online Advertising, SEO, Social Media Marketing, E-commerce, Web Analytics, New Business Development, Web Design, SEM, Advertising, Business Development, CRM, Marketing, PPC, Market Research, Competitive Analysis, Google Apps, Google Webmaster Tools, Social Media, Project Management, Process Improvement, Team Leadership, Digital Marketing, Digital Media, Sales, Strategy, Analytics, Email Marketing, Entrepreneurship, Public Speaking, Sales Operations
Education
Marshall University 1987 — 1991
BBA, Finance & Economics
Keiser College 1996 — 1997
Computer Graphics & Design, 4.0
The Linsly School 1981 — 1987
College Prep
Infinite Benefit Solutions May 2015 - Present
Humana June 2013 - May 2015
Aflac May 2012 - January 2013
Skills
Insurance, Health Insurance, Disability Insurance, Term Life Insurance, Life Insurance, Employee Benefits, Whole Life, Brokers, Accident, Claim, Long-term Care, Critical Illness, General Insurance, Customer Service, Fixed Annuities, Health Savings Accounts, Underwriting, Sales, Flexible Spending...
Education
Johnson and Wales University 2006 — 2009
Bachelor of Science (B.S.), Fashion Merchandising
Humana September 2015 - Present
Charles Schwab September 2014 - May 2015
Skills
Microsoft Word, Microsoft Excel, Research, Customer Service, Teamwork, Leadership, Windows, Internet, Intranet, Firefox, Internet Explorer, Google Search, Microsoft Office, PowerPoint, Call Centers, Banking, Customer Experience, Training
Education
Kaplan University 2009 — 2013
Bachelor of Science (BSc), Homeland Security
inVentiv Health Public Relations Group May 2015 - Present
Humana August 2012 - May 2015
Harris Rothenberg International March 2012 - August 2012
Harris Rothenberg International January 2010 - March 2012
Jersey City Housing Authority May 2008 - December 2009
Skills
Branding & Identity, Email Marketing, Mobile Marketing, Typography, HTML, Web Development, Logo Design, Adobe Creative Suite, Microsoft Office, InDesign, Adobe Acrobat, Illustration, Graphic Design, Copywriting, Art Direction, Online Marketing, Brand Development, Social Networking, Graphics, QuarkXPress, Web Design, Creative Direction, Corporate Identity, Brochures, Mac, Photoshop, Illustrator, Dreamweaver
Education
Kean University 2006 — 2009
Bachelor of Fine Arts (B.F.A.), Visual Communications, Advertising Design
Georgian Court University 2004 — 2006
Graphic Design and Illustration
Welltok, Inc. May 2015 - Present
Humana January 2014 - May 2015
Humana August 2005 - December 2013
Aetna March 2004 - July 2005
Aetna Inc. January 2001 - February 2004
Aetna Inc. June 1994 - December 2000
Scout Team Inc. June 1993 - May 1994
College Prospects of America June 1991 - May 1993
Campbell Soup Company May 1985 - May 1991
Skills
Underwriting, Health Insurance, Health Savings Accounts, HMO, Managed Care, Brokers, Disability Insurance, Provider Relations, Life Insurance, Strategic Planning, Insurance, Medicare, Employee Benefits, Wellness, Mentoring, Leadership, Management, Sales, Strategy
Education
Juniata College 1980 — 1984
Bachelor's degree, Business Management/ Psychology
Pennsville Memorial HS 1977 — 1980
Juniata College
Humana August 2013 - Present
Newark Beth Israel Medical Center October 2005 - August 2013
Montclair State University May 2008 - July 2011
Skills
Change Management, Organizational..., Corporate Education, Human Resources, Training & Development, Project Management, Family Therapy, Group Therapy, Adolescents, Case Management, Case Managment, Clinical Research, Customer Service, Employee Training, Mental Health, Program Development, Program Management, Psychosocial, Psychotherapy, Social Services
Education
Kean University
Master of Social Work (MSW), Clinical/Medical Social Work
Humana November 2013 - Present
Skills
Medical Terminology, Medical Billing, Medicare, Healthcare, Claims, Insurance, Compliance, Benefits, ICD-10, ICD-9-CM, Claim, Medicaid, Medicaid Managed Care, Medical Coding, HIPAA, Process Improvement, ICD-9, Health Insurance, Medical Records, HMO, CPT, Software Documentation, Provider Relations, EMR, Healthcare Management, Utilization Management, Managed Care
Education
University of Louisville 1998 — 2002
Bachelor of Arts (B.A.)
Jefferson Community College
Humana August 2013 - Present
Home Based May 2013 - August 2013
HealthPlus Amerigroup 2011 - 2013
Long Island Radiology Associates 2010 - 2011
NYNM IPA 2010 - 2010
Manhattan's Physician Group 2009 - 2010
Care To Care LLC/Intelimed Group 2008 - 2009
Forest Hills Physical Therapy 2007 - 2008
New York Presbyterian Hospital 2006 - 2007
Skills
Medical Staff..., Provider Relations, HMO, Medical Terminology, Medicare, Credentialing, Physician Licensing, Physician Credentialing, Provider Network..., Background..., Provider Enrollment, Data Management &..., Management Reporting, Regulatory Compliance, Continuous Process..., Staff Training &..., CAQH, Customer Relationship..., Physicians, Network Development, Physician Relations, HIPAA, Applicant Tracking..., Accreditation, Healthcare, Insurance Verification,..., Medical Billing and..., Medical Records, Medicaid, PPO, JCAHO, Revenue Cycle, Healthcare Consulting, Healthcare Management, NCQA, Hospitals, Medical Billing, Utilization Management, Medical Compliance, Healthcare Information..., EMR, Health Policy, ICD-9, Insurance Enrollment, Physician Network..., Physician Liason, Medical Staff Relations, Healthcare Industry, Management, Quality Improvement
Education
Berkeley College-New York 2013 — 2016
Bachelor of Business Administration (B.B.A.), Health Services Management
Katherine Gibbs School 1999 — 2001
Associate's degree, Business Administration, Marketing
Kingsborough Community College 1998 — 1999
Credits received, Business Management and Organization
Keyes Realty April 2014 - Present
Humana April 2014 - Present
The Fade Shop January 2007 - June 2014
MetroPCS April 2002 - January 2007
MetroPCS April 2002 - January 2007
Cingular December 2000 - April 2002
Foot Locker December 1999 - December 2000
Sports Authority January 1997 - December 1999
Skills
Training, Management, Customer Service, Retail, Customer Retention, Customer Satisfaction, Invoicing, Coaching, Event Management, Employee Training, Sales, Human Resources, Hiring Employees, Advertising, Social Media Marketing, Microsoft Word, Microsoft Excel, Outlook, Typing, Telecommunications, Call Centers, Marketing Communications, Team Leadership, Business Planning, Brand Awareness, Conflict Management, Hiring, Social Media, Selling, Logistics, Time Management, Team Building, Inventory Management, Real Estate, Real Estate Transactions, Rental Real Estate, Short Sales, Foreclosures
Education
Keiser College 2004 — 2008
bachelor of business management, Business Administration and Management, General
JLE & Associates, LLC Consulting and Career Management February 2015 - Present
Sheridan Healthcorp February 2011 - January 2015
Sheridan Healthcorp May 2009 - January 2011
Health Net January 2007 - March 2009
Cardinal Health January 2006 - January 2007
Humana December 2004 - December 2005
Atmel Corporation March 1999 - May 2004
AAFES EUROPE SCHWEINFURT HRO October 1995 - October 1999
Skills
Hospitals, Healthcare Management, Physician Relations, EHR, Microsoft Word, ACLS, HIPAA, Pediatrics, Nursing, Healthcare Information..., BLS, Healthcare, System Administration, Clinical Research, EMR, Outlook, Emergency Medicine, Patient Safety, Medicine, Medical Coding, Credentialing, Healthcare Consulting, Revenue Cycle, Medicare, Managed Care, Medical Billing, Practice Management, Physicians, Radiology, Medical Records, Medicaid, Revenue Cycle Management, Process Improvement, Medical Terminology, Training, Critical Care, Inpatient, JCAHO, Software Documentation, Acute Care, Patient Education, Invoicing, Medical Education, Public Health, Human Resources, Employee Benefits, Healthcare Industry, CPT, Interviews, Health Information...
Education
Kaplan University 2012 — 2015
Master of Health Care Administration, Health Care Administration, 4.0 GPA
Kaplan University 2007 — 2011
Bachelor of Science in Management, Concentration in Human Resources Management, 3.58 GPA Cum Laude
U.S. Department of Veterans Affairs December 2014 - Present
U.S. Department of Veterans Affairs July 2014 - December 2014
Kindred Healthcare March 2014 - July 2014
Humana November 2011 - July 2014
Humana June 2009 - November 2011
Humana May 2006 - June 2009
Humana Military Healthcare Services October 2004 - May 2006
American Income Life June 2004 - October 2004
American Automobile Association (AAA) May 2001 - June 2004
Mills Detective Agency January 2001 - May 2001
Skills
Leadership, Software Documentation, Process Improvement, Project Management, Customer Service, Business Analysis, Access, Military Experience, Health Insurance, Contractual Obligations, Analysis, Research, Vendor Relationships, Management, Inventory Management, Coaching, Performance Metrics, Quality Assurance, Microsoft Office 2007, Adobe Professional, Curriculum Development, Training Material, Employee Training, Employee Engagement, Employee Benefits, Business Communications, Strategic Planning, Constructive Feedback, Corporate Social..., Resume Writing, Accountability, Security Clearance, Security Operations, Team Building
Education
Commonwealth Schools of Insurance 2004 — 2004
Kentucky Life & Health Insurance Agent Seminar, Kentucky Life & Health Insurance
Jefferson Community College
Associates of Science Degree in Business Management, Business Administration and Management, General
General Dynamics
US Army Signal Center Communications Certificate, US Army Signal Center Communications
Kentucky Technical & Vocational College
Medical Claims & Billing Clerk Certification, Medical Claims & Billing
Vision Behavioral Health Services January 2015 - Present
Humana September 2013 - December 2014
Success Academy January 2013 - August 2013
Personalized Therapy, Inc. December 2011 - July 2012
Skills
Counseling, Teaching,..., Training, Customer Service, Interviews, Coaching, Time Management, Program Management, Strategic Planning, Team Building, Microsoft Office, Public Speaking
Education
University of Phoenix 2004 — 2006
Master of Arts (MAED), Higher Education/Higher Education Administration
Johnson C. Smith University - JCSU 1986 — 1990
BSW, Social Work
Quality Distribution October 2014 - Present
Quality Distribution December 2013 - October 2014
Coventry Healthcare Inc June 2008 - December 2013
Humana January 2007 - December 2007
Save-A-Lot August 2002 - August 2003
Busch Gardens August 2001 - August 2002
Skills
Accounting, Insurance, Microsoft Excel, Microsoft Office, Customer Service, Microsoft Word, Access, Invoicing, Accounts Payable, Accounts Receivable, Analysis, Shipping, Management, Transportation, Logistics, Team Building
Education
University of South Florida - College of Business Administration
Bachelor of Science (BS), Accounting
Johnson & Wales University-Florida 2003 — 2004
Accounting
Humana November 2008 - Present
Cullinan Associates Investment Management Firm March 2006 - October 2008
Barber Banaszynski May 2002 - April 2005
Education
Jefferson Community College 2001 — 2003
Buisness Administration
Humana April 2014 - Present
Amerigroup September 2012 - April 2014
Amerigroup Corporation January 2010 - September 2012
Centura College September 2009 - January 2010
Portsmouth Orthopedic Associates September 2008 - September 2009
Skills
CPC, CHCAF, Goal Oriented, Hard Worker, Team Oriented, Self Starter
Education
Kaplan University 2009 — 2011
Masters, Business Administration
University of Phoenix 2006 — 2008
BS, Management
CVS Health January 2013 - Present
CVS Caremark July 2007 - December 2012
CVS/Caremark, Inc. July 2006 - July 2007
CVS/Caremark, Inc. February 2006 - July 2006
RMQ Staffing April 2005 - February 2006
MetLife October 2001 - January 2005
Humana 1997 - 2001
Skills
Healthcare, Team Building, Process Improvement, Team Leadership, Access, Microsoft Excel, Project Management, Salesforce.com, Training, Software Documentation, Management, Account Management
Education
Trinity International University 2011 — 2015
In Process, Counseling Psychology
Judson University 2004 — 2007
BA, Human Services
Humana January 2012 - Present
Hosparus Inc. June 2011 - November 2011
Hosparus Inc. April 2010 - June 2011
SHPS December 2008 - March 2010
Kentucky Organ Donor Affiliates November 2006 - December 2008
Norton Healthcare May 2004 - November 2006
Skills
Department Director, Clinical Management, Organizational..., Hospitals, Leadership, Nursing, Case Managment, Process Improvement, Clinical Research, Coaching, Inpatient, BLS, Managed Care, ACLS, Analysis, Organizational..., Medicaid, Contract Negotiation, Public Speaking, Healthcare, ICU, Leadership Development, Time Management, Strategic Planning, Management, Program Development, Team Building, HIPAA, Utilization Management, Training, Medicare, Healthcare Management, Customer Service, Nonprofits, Home Care, Budgets, EMR, Medicine, Healthcare Information..., Case Management
Education
Mid-Continent University 2009 — 2011
Bachelor of Science, Business Management
Jefferson Community College 2001 — 2004
Associates of Applied Science, Nursing
Humana December 2007 - Present
Kanawha Insurance Company 1993 - 2008
Midland Mutual Insurance Company May 1985 - May 1993
Skills
Insurance, Actuarial, Reserving, Reinsurance, Health Insurance, Fixed Annuities, Claim, Life Insurance, Risk Management, Disability Insurance, Actuaries, Actuarial Science, Financial Reporting, Finance, Analysis, Management, Financial Risk, General Insurance
Education
John Carroll University 1970 — 1974
B.S., Mathematics
Indepedent Freelancer December 2007 - Present
EMSI January 1995 - March 2004
Humana January 1991 - January 1998
Education
Keiser College 2000 — 2005
BS, Business Administration
Independant Contractor November 2014 - Present
Alta Resources September 2009 - October 2009
US Census Bureau February 2009 - June 2009
APAC Customer Services October 2007 - February 2008
Humana September 2006 - July 2007
Skills
IBM AS/400, Windows Server, Linux, Perl Script, Access, Computer Repair, JavaScript, Operating Systems, XP, HIPAA, Computer Security, Windows 7, Computer Hardware, Networking, Customer Service, Technical Support, Leadership, Troubleshooting, PowerPoint, Microsoft Excel, Microsoft Word, Training, Windows XP, Microsoft Office, Time Management, Data Entry, Outlook
Education
Western Governors University 2014 — 2016
Bachelor's Degree, Information Technology
Fox Valley Technical College 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Information Technology-Networking Administration/Computer Support
Joliet Junior College 2004 — 2004
Certificate, Pharmacy Technician/Assistant
Atterbury Job Corp 2003 — 2003
Certificate, Microsoft Office User Specialist
Bloom Trail High School 1994 — 1998
High School Diploma
DineEquity, Inc. December 2014 - Present
Silpada Designs September 2012 - September 2014
CommunityAmerica Credit Union November 2011 - July 2012
Humana October 2010 - November 2011
YRC Worldwide, Inc. November 2006 - October 2010
Thermo Fisher Scientific 2006 - 2006
Associated Wholesale Grocers 2001 - 2006
City of Overland Park August 1996 - August 2001
Skills
Team Building, Training, Recruiting, Human Resources, Event Planning, Customer Service, Employee Benefits, Microsoft Office, Employee Relations, Leadership, Sales, PeopleSoft, Public Speaking, Marketing, Strategic Planning, Leadership Development, Management, Microsoft Excel, Coaching, Benefits Administration, Sales Management, Account Management, Process Improvement, Onboarding, Competency Based...
Education
Kansas State University 1992 — 1996
Blue Valley North
System Soft Technologies, LLC February 2014 - Present
Shell Oil Company October 2012 - January 2014
Humana August 2011 - September 2012
CHS May 2011 - July 2011
mahathi software April 2009 - May 2011
NCR Corporation January 2007 - December 2009
iSOFT May 2003 - November 2006
Skills
SOA, HL7, Microsoft SQL Server, WCF, C#, Web Services, XML, Integration, Agile Methodologies, .NET, Enterprise Architecture, Solution Architecture, JavaScript, SQL, Requirements Analysis, ASP.NET, UML
Education
Visvesvaraya Technological University 2001 — 2003
Master of Technology (M.Tech.), Power Electronics
Kakatiya University 1996 — 2000
B.Tech, EEE
Heath Infusion & Nursing Services, LLC February 2013 - Present
Humana January 2012 - Present
Several Home Health Agencies and Specialty Pharmacies June 2007 - January 2013
Richmond University Medical Center, Staten Island NY June 2003 - April 2007
Skills
Home Infusion, Case Managment, Nursing, Case Management, Medicare, Home Care, Medicaid, Managed Care, Healthcare Management, Long-term Care, Disease Management, Hospitals, Critical Care, Elder Care, Utilization Management, Patient Advocacy, Pediatrics, Acute Care, Patient Education, Healthcare, BLS, Patient Safety, Clinical Research
Education
Kaplan University 2014 — 2016
Master of Science in Nursing (MSN), Family Practice Nurse/Nursing
Kaplan University 2012 — 2014
Bachelor of Science in Nursing, Nursing, 4.0
St. Vincent's School of Nursing 2001 — 2003
Associate's degree, Nursing
Humana March 2014 - Present
Good Samaritan Hospital January 2013 - October 2013
Good Samaritan Hospital February 2007 - January 2013
Good Samaritan Hospital July 2001 - February 2007
Skills
Statistical Modeling, Statistical Data..., Project Management, Organizational..., Instructional Technology, Teaching, HTML, SQL, Microsoft Excel, Process Improvement, Microsoft Office, Minitab, Visio, SharePoint, Six Sigma, Strategic Planning, Project Planning, Data Analysis, Management, Healthcare, Research, Analysis, Access, Hospitals
Education
Kansas State University 1996 — 1998
Master of Science (M.S.), Student Counseling and Personnel Services
Kansas State University 1992 — 1996
Bachelor of Science (BS), Human Resource Management
TPMG 2013 — 2013
Lean Six Sigma Black Belt Certification
Humana December 2013 - Present
Humana January 2012 - December 2013
Humana, Inc October 2008 - January 2012
Humana, Inc January 2007 - October 2008
Pfizer, Inc June 2004 - December 2006
Janus Capital Group, Inc April 1999 - April 2001
Skills
Talent Management, Deferred Compensation, Performance Management, Organizational Design, Succession Planning, Employee Relations, Employee Engagement, Organizational..., Incentive Programs, Organizational..., Leadership Development, Human Resources, Training, Management, Cross-functional Team..., Strategy, Project Management, Strategic Planning, Business Strategy, Coaching, Business Process..., Program Management, Compensation & Benefit, Executive Pay, HR Consulting, Change Management, Process Improvement, Employee Training, Leadership
Education
Vanderbilt University - Owen Graduate School of Management 2002 — 2004
MBA, Corporate Strategy and Human and Organizational Performance, 3.7 GPA (3.9 within concentrations)
Kalamazoo College 1992 — 1996
Bachelor of Arts, Psychology
Humana April 2012 - Present
OptumHealth March 2010 - March 2012
United Healthcare 2003 - 2011
United Healthcare 2003 - 2011
Skills
Health Insurance, Family Medicine, Hospitals, Health, Wellness, Disease Management, Outcomes, Medical Management, Utilization Management, Managed Care, Healthcare Management, Healthcare IT, Healthcare Information..., Clinical, Patient Outcomes, Medicare, Provider Relations, Healthcare Consulting, Network Development, Healthcare, Medicaid, Health Policy, HMO, HIPAA, Clinical Research, Medicine, Management, Physicians, Healthcare Industry, Case Managment, Physician Relations, Quality Improvement, Credentialing, Revenue Cycle, PPO, Pharmacy Benefit..., Medicare Part D, Health Care Reform, Medical Compliance, Practice Management, Informatics, Healthcare Reimbursement, Health Savings Accounts, EHR, Long-term Care, Home Care, EMR, Medical Billing, Health Information..., Clinical Trials
Education
Jones Graduate School of Business, Rice University 1998 — 2000
M.B.A., Business Administration
South Texas College of Law 1987 — 1990
J.D., Law
The University of Texas Health Science Center at San Antonio 1979 — 1983
M.D., Medicine
Humana December 2005 - Present
Ankmar Door Manufacturing May 1999 - November 2005
Southwestern Bell Telephone February 1998 - May 1999
Skills
Insurance, Health Insurance, Medicare, Long-term Care, Human Resources, Sales, Spanish, Disability Insurance, Life Insurance, Employee Benefits, Term Life Insurance, Brokers
Education
Kansas State University 1991 — 1994
BA, Psychology, Spanish
Susan G. Komen for the Cure May 2010 - Present
P & G Salon Professionals November 2003 - Present
Film Independent 2001 - 2012
Proctor and Gamble November 2003 - August 2010
Walt Disney Company January 1998 - January 2003
The Walt Disney Company March 1998 - August 2002
Neiman Marcus 1997 - February 1998
Humana August 1990 - March 1997
Skills
Event Management, Marketing Communications, Social Media, Social Media Marketing, Marketing Strategy, Writing, Customer Relations, Creative Problem Solving, Customer Service, Public Relations, Cross-functional Team..., Digital Marketing, Social Networking, Team Leadership
Education
Joliet Catholic 1979 — 1983
Joliet Junior College
Associates, Business Marketing
Saint Francis Academy
St. Francis College
Business, Business/Marketing-Applied
BCBSNC March 2012 - Present
Humana July 2011 - December 2011
Wellpoint Anthem October 2008 - July 2011
Fitness 19 February 2008 - April 2009
Red Robin October 2006 - August 2007
Skills
Health Insurance, Medical Terminology, Medical Education, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Employee Training, Fitness Training, Outlook, Sales, Marketing
Education
Kaplan University-Davenport Campus 2015 — 2017
Bachelor's Degree, Health/Health Care Administration/Management
Wake Technical Community College
Johnson C. Smith University - JCSU
Sport and Fitness Administration/Management
Hosparus 2015 - Present
Hosparus Inc. May 2014 - April 2015
KentuckyOne Health November 2007 - May 2014
Humana February 2006 - June 2007
National Center for Family Literacy April 2001 - October 2005
Skills
Healthcare Information..., Healthcare Management, Hospitals, Microsoft Office
Education
Bullitt Central High School
Jefferson Community College
KWA Tabata June 2015 - Present
WESTMARC October 2012 - Present
Arizona Charter Schools Association November 2011 - Present
Holmes Murphy & Associates October 2008 - Present
DESERT INSURANCE ADVISORS September 2006 - October 2008
Humana January 2004 - September 2006
CIGNA Healthcare January 2000 - January 2004
JOHN ALDEN LIFE May 1997 - November 1999
Skills
Employee Benefits, Health Insurance, Insurance, Stop Loss, Healthcare, Disability Insurance, Life Insurance, Health Care Reform, Strategic Planning, Wellness, Benefits Administration, Employee Relations, Underwriting, Consulting, Wellness Initiatives, Patient Advocacy, Claim Analysis, Vendor Management, Account Management, Leadership Development, Healthcare Reform, clinical wellness, Charter Schools, C-Stores, Hospitality Industry, Municipalities, Government, School Districts, Public Sector, Health Savings Accounts, Affordable Care Act
Education
Kansas State University 1992 — 1996
BUSINESS, ACCOUNTING
Shawnee Mission West HS 1988 — 1992
College Prep
LG&E Co. Credit Union October 2012 - Present
Jewish Community of Louisville July 2003 - October 2012
St. Nicholas Academy - PTO 2005 - 2006
Most Blessed Sacrament Catholic School - PTO May 2001 - August 2005
Jewish Community Federation of Louisville April 1995 - August 1997
Humana 1988 - April 1995
Skills
Microsoft Word, Customer Service, Account Reconciliation, Business Planning, Accruals, Microsoft Dynamics SL, General Ledger, Fundraising, PowerPoint, Year-end Close, Public Speaking, Non-profits, Microsoft Excel, Fixed Assets, Budgets, Nonprofits, Journal Entries, Strategic Planning, Accounts Payable, Process Improvement, Bank Reconciliation, Microsoft Office, GAAP, Event Planning, Teamwork, Financial Accounting, Financial Statements, Depreciation, Project Accounting, Ledger, Monthly Close, Fixed Asset Management, Monthly Closing, Accpac, Year End Accounts, FRx, Mas 90, Accounting Applications, Balance Sheet, Consolidated Financial..., Vlookup, Cash Receipts, Great Plains Software, Balance, Financial Analysis, Petty Cash, Accounting System, Cash, Job Costing, Peachtree
Education
Jefferson Community College
Sullivan University
Winning Strategies PR June 2011 - Present
Medidata Solutions November 2010 - June 2011
Trover Solutions July 2009 - November 2010
Humana January 2007 - June 2009
Mona Lisa Ristorante, a major restaurant on the Jersey shore. November 2002 - September 2006
Humana April 2001 - August 2002
CDG & Associates 1999 - 2001
Skills
Microsoft SQL Server, Databases, SDLC, PL/SQL, C#
Education
Kean University
BS, Computer Science
Aetna, INC. May 2010 - Present
Humana June 2002 - February 2004
Skills
Insurance, Healthcare, Health Insurance, Underwriting, Managed Care, Process Improvement, Leadership, Organizational..., Team Leadership, Budget Monitoring, Operating Budgets, Budget Forecasts, Project Planning, Data Analysis, Healthcare Information..., HIPAA, Customer Service, Training, Healthcare Industry, Medicare, Strategic Planning, Employee Benefits, Team Building, Program Management
Education
Kaplan University 2008 — 2010
Master of Business Administration (MBA), Finance, General, A
Kent State University, Kaplan University
Davidson Automotive Group July 2015 - Present
Humana August 2014 - April 2015
Fx Caprara Cpvw June 2013 - February 2014
Davidson Automotive Group August 2010 - August 2012
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Research
Education
Jefferson Community College 2013 — 2013
Mortgage Company 2015 - Present
Carver & Associates, Inc 2008 - 2014
Humana 2006 - 2008
Bradner Smith & Company 2001 - 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Research, Outlook, Teaching, Windows, Editing
Education
Jefferson Community College
Associate of Arts (A.A.), Accounting and Finance
Humana August 2011 - Present
Skills
Customer Service, Leadership, Microsoft Excel, Healthcare, Process Improvement, Team Building, Training, Self-management, Medical Coding, Microsoft Word, Microsoft Powerpoint
Education
Jefferson State Community College 2008 — 2011
Associate of Applied Science, Medical Insurance Coding Specialist/Coder
MHMR of Tarrant County August 2014 - Present
Humana May 2010 - Present
American Anesthesiology October 2013 - August 2014
Professional Medical Services April 2012 - September 2013
Skills
Health Insurance, Insurance, Medicare, Employee Benefits, Process Improvement, Customer Service, Call Centers, Underwriting, Claim, Managed Care, Life Insurance, Business Analysis, Disability Insurance, Mental Health, Social Services, Nursing Homes, Microsoft Excel, Sales
Education
Kaplan University-Davenport Campus 2013 — 2015
Master of Science (M.S.), Criminology, 3.2
Kaplan University-Davenport Campus 2010 — 2013
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections, 3.4
Kaplan University-Davenport Campus 2009 — 2011
Associate of Science (A.S.), Human Services, General, 3.8
Humana May 2015 - Present
Health at Home September 2014 - May 2015
Centene Corporation November 2012 - October 2014
Avalon Home Health April 2007 - July 2012
Skills
Complex Case Management, Prior Authorization, Director of Nursing, Integrated Case..., Medicaid Managed Care, Interqual, Medicare Certified Home..., Utilization Management, Home Health Agencies, Medicaid, BLS, ACLS, Cardiac Monitoring, Healthcare, Nursing, Medical/Surgical, Patient Advocacy, CMS, ICM, CCM, Medicare, Home Care, Case Management, Medical Records, Healthcare Management, Hospitals, Patient Safety, EMR, Acute Care, Inpatient, HIPAA, Disease Management, Patient Education, Managed Care, CPR Certified, Wound Care, Nursing Education, Team Building, Elder Care, Customer Service, Long-term Care, Medical Terminology, Quality Improvement, Medication...
Education
Kansas City Kansas Community College 2001 — 2005
Associate's degree, Registered Nursing/Registered Nurse
Western Governors University
Bachelor of Science-Nursing, Registered Nursing/Registered Nurse
Humana March 2011 - Present
Healthcare Support Staffing November 2009 - March 2011
Migrant Health Center, INC April 2008 - August 2008
First Plus Health Plan May 2006 - March 2007
Skills
Customer Service, Customer Satisfaction, Data Entry, Invoicing, Leadership, New Hire Orientations, Outlook, Team Building, Teamwork, Time Management, Training, Human Resources, Access, Healthcare, Management
Education
Kaplan University-Davenport Campus 2012 — 2014
Associate of Science (A.S.), Medical Office Management
2006Universidad Católica
Associates Degree Program, Secretarial Sciences
2007 - 2008Ponce Paramedical Collage
Kaplan University
Associate of Applied Science, Medical Office Management
Carbon County Administration January 2015 - Present
Wealth Management Strategies: A EFG Group of AXA Advisors April 2013 - Present
Tatton & Mellor Insurance Agency March 2013 - Present
Jake Mellor Tax & Accounting Services January 2013 - Present
AXA Advisors, LLC October 2012 - Present
Jake Mellor Financial Services, LLC September 2010 - Present
AXA Advisors 2012 - 2013
Hill and Stone Insurance 2012 - 2013
Humana 2009 - 2013
Cambridge Financial Services September 2010 - October 2012
Skills
IRAs, Buy-sell Agreements, Insurance, Investments, Disability Insurance, Universal Life, Life Insurance, Term Life Insurance, Long-term Care, Fixed Annuities, Retirement, Customer Service, Key Person Insurance, Whole Life, Variable Annuities, Retirement Planning, Estate Planning, Financial Planners, Employee Benefits, Wealth Management, Health Insurance, Investment Advisory, Securities, Strategic Financial..., Series 7, Finance, Investment Management, Property & Casualty..., Small Business, Commercial Insurance, General Insurance, Management, Personal Finance, Long Term Care Insurance, Personal Financial..., Budgets, Risk Management, Wealth Accumulation, Accounting, 401k, Financial Services, Roth IRA, Retirement Savings, 401k Rollovers, Group Insurance, Pensions, Wealth, Financial Advisory, Financial Analysis, Asset Protection
Education
Kaplan University 2009 — 2012
CERTIFIED FINANCIAL PLANNER™, Financial Planning and Services
Southern Utah University 2009 — 2011
MBA, Masters of Busines Administration
Southern Utah University 2008 — 2010
Bachelor of Science in FINANCE, Investments & Insurance, 3.8
Snow College 2003 — 2004
AS, Business
Blue Cross Blue Shield of Michigan July 2011 - Present
Anthem January 2009 - March 2012
Whittle Insurance Services September 2004 - December 2008
Humana June 2002 - August 2004
Jeff K. Ross Financial Planning Services January 2000 - June 2002
Skills
Insurance, Brokers, Employee Benefits, Risk Management, Underwriting, Small Business
Education
Kalamazoo College 1995 — 1999
Bachelor of Arts, Economics; Business Administration
Humana April 2011 - Present
Good Samaritan Project September 2004 - April 2011
Good Samaritan Project April 2002 - April 2004
Unified Government Kansas City, Kansas -Health Dept June 1999 - 2001
Skills
Case Management, Crisis Intervention, Grant Writing, Healthcare, Human Resources, Healthcare Management, Management, Mental Health, Nonprofits, Program Management, Psychotherapy, Public Health, Public Relations, Social Services, Customer Service, Organizational..., Volunteer Management
Education
Ottawa University 2012 — 2014
Master of Arts (M.A.), HR and Health Care Management
UMKC 2000 — 2001
Master's degree, Social Work- Mental Health
Kansas State University 1996 — 1999
Bachelor of Applied Science (B.A.Sc.), Social Work and Pre-Law
Humana 2012 - Present
Seniors First, Inc. 2006 - 2012
LIfe stream Behavioral Healthcare August 2005 - June 2006
UMDNJ 2000 - 2005
Skills
Case Managment, Social Services, Mental Health
Education
Kean University 1996 — 2001
BA, Sociology
Anthem, Inc. July 2015 - Present
Humana September 2014 - July 2015
Prospira PainCare January 2014 - August 2014
Aetna July 2004 - December 2013
Aetna July 2004 - December 2013
CIGNA Healthcare March 1998 - July 2004
CIGNA 1998 - 2004
Skills
Managed Care, Health Policy, Medicare, Case Managment, Healthcare Management, Health Insurance, Utilization Management, Disease Management, Hospitals, Clinical Research, Medicine, Healthcare, Provider Relations, HIPAA, Healthcare Consulting, Quality Improvement, Healthcare Industry, HMO, Physicians, Network Development, Healthcare Information..., Credentialing, PPO, Medicaid, Physician Relations
Education
University of Phoenix 1999 — 2002
M.B.A., Business Administration
Keck School of Medicine of the University of Southern California 1975 — 1979
M.D., Medicine
University of California, Davis 1970 — 1974
B.S., Biochemistry
Holy Spirit Sacramento
Johns Hopkins HealthCare LLC June 2015 - Present
Humana August 2013 - June 2015
The DiBuccio Insurance Agency, Inc. January 2009 - June 2015
SunTrust 2011 - 2013
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Johnson & Wales University
Bachelors of Science - Business Management, Business, Management, Marketing, and Related Support Services
Humana March 2013 - Present
Skills
Insurance, Training
Education
Kaplan University-Davenport Campus 2011 — 2013
Bachelor's degree, Business Administration and Management, General
Unum Sr. Sales RepresentativeING Employee Benefits Global NetworkJune 2009 - July 2012
Humana June 2004 - June 2009
CIGNA April 2002 - June 2003
Assurant 1997 - March 2002
Unum March 1990 - June 1995
Skills
Employee Benefits, Disability Insurance, Long-term Care, Dentistry, Life Insurance, Brokers, Health Savings Accounts, Sales, Insurance, Health Insurance, Underwriting, Account Management, Term Life Insurance, Strategic Planning, Benefits Administration
Education
John A Logan College 1974 — 1975
Business Administration
Humana June 2013 - Present
BlueCross BlueShield of SC January 2012 - December 2012
BlueCross BlueShield of SC January 2009 - December 2009
Skills
Health Promotion, Certified Health..., Nutrition, Wellness, Health Education, Coaching, Healthcare Management, Employee Benefits, Wellness Coaching, Patient Education, Program Development, Program Management, Health Management, Public Health, Healthcare, Insurance, Strategic Planning, Health Insurance, Training
Education
Kaplan University-Davenport Campus 2010 — 2012
Master of Public Health (MPH), Public Health
Columbia College 2002 — 2006
Bachelor of Arts (B.A.), Psychology / Communication
UPS Supply Chain Solutions February 2014 - Present
Humana July 2012 - February 2014
The Scooter Store February 2011 - June 2012
US Army January 2005 - April 2011
Merrill Lynch May 2004 - May 2005
Skills
Strategic Planning, Training, Sales, Sales Operations, Customer Service, Human Resources, Marketing, Analysis, Business Planning, Project Management, Event Planning, Team Building, Leadership, Account Management, Budgets, Change Management, Coaching, Direct Sales, Financial Analysis, Forecasting, Insurance, Management, Microsoft Office, New Business Development, Policy, Process Improvement
Education
University of Phoenix 2012 — 2014
MBA, Human Resource Mgmt
Jones Graduate School of Business, Rice University 2003 — 2005
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Texas Southern University 2002 — 2005
MKTG, Business MKTG
Humana 2015 - Present
Humana 2008 - 2015
Humana 2005 - 2008
Duke University 2002 - 2005
Skills
SAS, Data Mining, Statistics, SAS programming, Analytics, Medicare, Business Intelligence, Healthcare, Clinical Data Management, Predictive Modeling, Business Analysis, Data Analysis, SQL, Data Warehousing, Clinical Research, Predictive Analytics, Analysis, Health Insurance
Education
North Carolina State University 2001 — 2002
MS, Computer Engineering
Jilin University
MS, Electrical Engineering
Jilin University
BS, Electrical Engineering
Humana August 2013 - Present
BlueCross BlueShield of South Carolina June 2012 - July 2013
US Bank May 2011 - July 2012
Northwestern Mutual May 2009 - August 2009
Boys & Girls Club May 2007 - April 2009
Skills
Credit Analysis, Excel, Access, Leadership, Finance, Analysis, Health Insurance, Financial Analysis, Data Analysis, Business Analysis, Financial Services, Budgets, Accounting, Microsoft Office, Healthcare, Variance Analysis, SQL, SAS, Microsoft Excel, Marketing, Investments, Teamwork, Team Leadership
Education
Kansas State University 2006 — 2011
Bachelor of Science, Business Administration; (Finance and Economics)
Lockton Companies November 2013 - Present
Humana April 2013 - November 2013
Lockton Companies December 2009 - April 2013
Lockton Companies December 2006 - December 2009
Lockton Companies June 2003 - December 2006
Lockton Companies September 2001 - June 2003
Skills
Employee Benefits, Workers Compensation, Strategy, Process Improvement, Brokers, Health Care Reform, Health Insurance, Disability Insurance, Insurance, 401k, Mergers & Acquisitions, Commercial Insurance, HRA, Property & Casualty..., New Business Development, Reinsurance, Underwriting, Risk Management, Strategic Planning, Account Management, Management, Life Insurance, Claim, Term Life Insurance
Education
Kansas State University 1992 — 1996
Humana September 2014 - Present
HealthMarkets June 2013 - September 2014
Iowa Wireless August 2012 - June 2013
U.S. Cellular August 2010 - August 2012
U.S. Cellular April 2008 - August 2010
Skills
Wireless, Telecommunications, Sales Process, Sales Operations, Sales Management, Customer Experience, People Development, Account Management, Building Relationships, Project Management, Coaching, Strategic Planning, Indirect Channel Sales, Leadership Development, Leadership, Market Research, Entrepreneurship, Marketing Strategy, Sales, Selling, Customer Retention, Direct Sales, Team Leadership, Customer Satisfaction, Management, Forecasting, B2B, Training, Cold Calling, Health Insurance, Long Term Care Insurance, Disability Insurance, Health Care Reform, Term Life Insurance, Life Insurance, Sales Presentations, Cross-functional Team...
Education
Kaplan University
Masters of Science in Management, Project Management
South Dakota State University
Bachelor of Science (BS), Parks, Recreation and Leisure Facilities Management
Assurant Employee Benefits May 2011 - Present
Humana July 2007 - January 2010
AIG American General September 2004 - July 2007
First Rehab Life Insurance January 2002 - September 2004
Lafayette Life Insurance Co January 2001 - September 2002
Zurich Financial Services October 1998 - January 2001
Skills
Employee Benefits, Insurance, Dental, Brokers, Benefits, Health Insurance, People Management, Product Development, Project Execution, Dentistry, Project Management, Strategic Leadership, Management, Underwriting, Disability Insurance, New Business Development, Accident, Health Savings Accounts, Sales, Sales Management, Training, Marketing, Term Life Insurance, Critical Illness, Self-funded, Direct Sales, Life Insurance, Whole Life, Commercial Insurance, General Insurance, Property & Casualty...
Education
Judson University 2001 — 2003
Bachelor of Arts, Business; Management & Leadership
Western Illinois University
Humana September 2004 - Present
Wellpoint Anthem 1978 - 2003
Delta Dental of Kentucky 1978 - 1984
Skills
Health Insurance, Product Compliance, Legislative Research, HMO, Policy Analysis, Policy Writing, project management, Dental Insurance, Training, Medicaid, Claim, Insurance
Education
University of Kentucky
Jefferson Community College
English Language and Literature, General, 4.0
Standard Life April 2012 - Present
USAble Life August 2011 - Present
The Hartford June 2011 - Present
Winston Financial Group November 2010 - Present
Innotech Benefit Solutions April 2003 - Present
MetLife September 2000 - Present
Independent Contractor August 1977 - Present
Humana April 2009 - October 2010
Colonial Life - Brokerage September 1996 - September 1997
Skills
Insurance, Term Life Insurance, Health Insurance, Disability Insurance, Employee Benefits, Benefit Communication, Healthcare, Accident, Life Insurance, Health Savings Accounts, Long-term Care, Open Enrollment, Voluntary Employee..., Whole Life, Critical Illness
Education
Johnson County Community College 1986 — 1990
Accounting and Business/Management
Humana June 2012 - Present
Univita Health Inc April 2011 - June 2012
Aetna Rx Home Delivery December 2005 - August 2010
The Answer Group January 2003 - September 2005
Skills
Medicare, Healthcare, Managed Care, Medicaid, Team Building, HIPAA, Health Policy, HMO, Medicare Part D, Healthcare Management, Pharmacy Benefit..., Provider Relations, ICD-9, Leadership, Process Improvement, Healthcare Industry, Health Insurance, Management
Education
Keiser College 2006 — 2010
Bachelor's Degree, Health Services Administration
Humana July 2014 - Present
The Auto Club Group April 2012 - July 2014
Allstate Insurance August 2011 - April 2012
Sentry Insurance November 2010 - May 2011
Coldwater Creek October 2009 - February 2011
Cartridge World 2009 - 2011
Gannett Newspapers dba: The Post-Crescent January 2007 - July 2009
Post Crescent 2007 - 2009
Airadigm Inc April 2001 - July 2006
Airadigm Communications March 2001 - June 2006
Skills
Consultative Selling, Advertising, Retail, B2B, Account Management, New Business Development, Customer Relations, Sales Management, Coaching, Customer Service, Selling, Direct Sales, Sales, Training, Sales Operations, Online Marketing, Leadership, Customer Satisfaction, Social Media Marketing, Management, Sales Presentations, Marketing Communications, Social Networking, Time Management
Education
Kaplan University 2010 — 2012
Fox Valley Technical College
AODA Counseling
Humana January 2015 - Present
WellCare May 2013 - December 2014
Universal Health Care January 2013 - March 2013
Universal Health Care January 2009 - January 2013
Skills
Health Insurance, Medicare, HMO, Medicaid, Managed Care, Medicare Part D, PPO, Utilization Management, Credentialing, Healthcare, Leadership, Medicaid Managed Care, CPT, Claims Handling, ICD-9, Claim Investigation, Medical Compliance, Medical Billing, Process Improvement, Healthcare Industry, Access
Education
Juniata College 2000 — 2004
Bachelor of Science (BS), Criminal Justice
Humana July 2013 - Present
Humana June 2011 - July 2013
Humana October 2007 - June 2011
United States Army June 2003 - October 2007
Skills
PMP, Intermediate Japanese, French, Medicare Part D, Managed Care, Project Portfolio..., Process Improvement, Cross-functional Team..., Program Management, Pharmacy Benefit..., Process Engineering, Analysis, Project Management, Strategy, Management, Business Strategy, Strategic Planning, Product Development, Competitive Intelligence, Financial Modeling, Leadership, Business Analysis, Data Analysis, Healthcare, Health Insurance, Business Development
Education
Saint Michael's College 1999 — 2003
BA, East Asian Studies, minor in History
関西外国語大学 / Kansai Gaidai University 2000 — 2000
East Asian Studies Program
Humana Benefit Design AnalystAnthemOctober 1974 - November 2006
Skills
Health Insurance, Medicaid, Provider Relations, Insurance, Medicare, Underwriting, Employee Benefits, Healthcare, Data Analysis, Health Policy, Fixed Annuities, Workers Compensation, HMO, HIPAA, Life Insurance, Medicare Part D, Term Life Insurance, Process Improvement, Brokers, Claim, Managed Care, PPO, Disability Insurance
Education
Jefferson Community College 1992 — 1997
Associate in Business, Business
Humana May 2015 - Present
CVS Caremark Corporation October 2013 - Present
The Write Instinct October 2010 - Present
Rhode Island Quality Institute August 2012 - October 2013
D3Logic, Inc. April 2011 - April 2012
Sallie Mae November 1999 - March 2011
Academic Management Services November 1999 - March 2011
Blue Cross and Blue Shield January 1998 - November 1999
Blue Cross and Blue Shield January 1994 - January 1998
Skills
Copywriting, Social Media Marketing, Marketing, Advertising, Marketing Strategy, Public Relations, Creative Direction, Project Management, Management, Strategic Planning, Direct Mail, Graphic Design, Sales, Budgets, Editing, Project Planning, Sales Operations, Research, Proofreading, Time Management, Marketing Communications, Event Management, Social Media, Leadership, Email Marketing, Team Building, Direct Marketing, E-commerce, Strategy, Online Marketing
Education
Southern New Hampshire University 2012 — 2014
Bachelor of Science, Creative Writing/English (near completion)
Johnson and Wales University 1991 — 1993
A.S., Management
Humana March 2014 - Present
Humana January 2006 - March 2014
Skills
HIPAA, Health Insurance, Healthcare Management, Administrative..., Managed Care, Outlook, Data Entry, Employee Benefits, Access, Office Management, Medical Terminology, Healthcare Information..., Insurance, Lotus Notes, Spreadsheets
Education
Kaplan University 2011 — 2015
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
Burkey, Pietrangelo & Associates November 2006 - Present
Humana December 2005 - November 2006
Prudential Financial November 2000 - December 2005
Motter Insurance Agency October 1995 - November 2000
Education
Kalamazoo Valley Community College 1993 — 1996
Psychology
MultiPlan March 2013 - Present
MultiPlan May 2012 - February 2013
multiplan August 2011 - May 2012
Multiplan October 2009 - August 2011
Humana January 2005 - May 2009
Skills
Customer Service, Data Entry, Health Insurance, HIPAA, Outlook, Call Centers, Microsoft Office, Microsoft Excel, Microsoft Word, Access, Insurance, Provider Relations, Employee Benefits, Healthcare, Lotus Notes, Team Building, Leadership, Claim, Invoicing, Process Improvement, Software Documentation, Telephone Skills, Administrative..., Customer Satisfaction, Supervisory Skills, Time Management, Training, Medicare, PowerPoint, Strategic Planning, Project Management, Public Speaking, Medicaid, Marketing, Cross-functional Team..., Healthcare Industry, Healthcare Information..., Managed Care, Visio
Education
SouthWest High School 1996 — 2000
High School Diploma
Kaplan University
Criminal Justice
humana SpecialistHumanaMay 2005 - April 2008
Frazier Rehab September 1998 - August 2004
Education
Jefferson Community College 2004 — 2006
Medical Coding
Humana February 2014 - Present
Humana October 2011 - February 2014
Humana March 2005 - October 2011
Humana July 1996 - March 2005
Skills
Health Insurance, Insurance, Employee Benefits, Medicare, Life Insurance, Health Savings Accounts, Managed Care, Account Management, Benefits Administration, Strategic Planning, Sales, Sales Management, Leadership, Thought Leadership, Training, Brokers, Disability Insurance, Marketing, Underwriting, Coaching, Long-term Care, Term Life Insurance, Team Building, Process Improvement, HIPAA, Sales Operations
Education
Leadership Kentucky 2013 — 2013
University of Illinois Springfield 1998 — 2002
Bachelors, Business
Joliet Junior College 1994 — 1997
Associates, Computer Science
The Hartford June 2011 - Present
Humana November 2009 - June 2011
Hartford Life 2008 - November 2009
Hartford Life 2006 - 2008
Hartford Life 2002 - 2006
Hartford Life 1999 - 2002
Hartford Life 1998 - 1999
The Hartford 1994 - 1998
Skills
Underwriting
Education
Keene State College 1990 — 1994
BA, Communications and Technical Writing
Humana April 2014 - Present
Humana September 2006 - April 2014
Skills
Familiarity with..., CSS, HTML, Ample experience..., Custom Themeing, Basic understanding of..., Uses of custom written..., Understanding of OOP, Web Design, Print Management, Digital Marketing, Digital Media, Social Media Marketing, Proofreading, Accessibility, Usability, UAT coordination, Storyboarding, Analytics, SEO, Project Management, Front End Developers, Open Source, Optimizing Performance, Digital Printing, Marketing Strategy, Marketing Communications, Email Marketing, Online Marketing, SharePoint, TRICARE, Healthcare, Social Media, Marketing, Website Development, Web Development, Video, Web Analytics, WordPress
Education
Kaplan University
Business, Marketing
GatorCare Market Vice President and Medical Officer, SFL Medicare and MedicaidHumanaDecember 2011 - Present
American Cancer Society Broward Division 2011 - 2012
Humana April 2007 - November 2011
Preferred Health Systems (Via Christi subsidiary) 2002 - 2007
Preferred Health Systems 1995 - 2002
Skills
Medicaid, Program Management, Healthcare Consulting, Disease Management, Medicare, Healthcare Management, Utilization Management, Clinical Research, Strategic Planning, Healthcare, Quality Improvement, Health Insurance, Case Managment, Case Management, Managed Care, Medicine, Medical Coding, Provider Relations, Insurance, Clinical Trials, Leadership, Public Speaking, Health Policy, EHR, PPO, Network Development, HMO, Pharmacy, Software Documentation, Hospitals
Education
The University of Texas at Dallas - School of Management 1998 — 2000
Master of Science in Medical Management
The University of Texas at Dallas - School of Management 1998 — 2000
Master of Science (M.S.), Medical Management
Jefferson Medical College of Thomas Jefferson University 1974 — 1978
MD, Medicine
Pennsylvania State University - Premed/Med program 1973 — 1976
Bachelor of Science (BS), Pre-Medicine/Pre-Medical Studies
SIG January 2008 - Present
Humana November 2004 - November 2007
Boston Mutual Life Insurance January 2001 - January 2003
Willis January 2000 - January 2001
Skills
Medicare, Medicare Part D, Medicaid Managed Care, Managed Care, Employee Benefits, Medicare Advantage, Health Insurance, Account Management, Brokers, Sales Operations, Selling, Sales, Insurance, Disability Insurance, Onboarding, Applicant Tracking..., Medicaid, CRM, HIPAA, HMO, Training, Benefits Administration, Utilization Management, New Business Development, Marketing, Network Development, Strategic Planning, COBRA
Education
Keene State College 1992 — 1996
Bachelor of Arts, Social Sciences
Humana February 2007 - Present
Humana July 2005 - February 2007
Humana February 2004 - July 2005
Humana January 2003 - February 2004
Sound Mind Investing October 2001 - January 2003
Franklin Brick Company, Inc June 1996 - September 2001
Skills
Thought Leadership, Call Quality, Creativity, Interpersonal Skill, Customer Service, Call Centers, Data Analysis, Management, Process Improvement, Leadership, Medicare, Health Insurance, Team Building, Business Process..., Creative Writing, Consulting, Healthcare, Managed Care, Customer Satisfaction, Employee Relations, Comedy, Thinking outside the box, Lean Six Sigma, Project Management, Voice Acting, Business Writing, Agile & Waterfall..., Communication, Organization Skills, Problem Solving, Business Analysis, Strategic Planning, Requirements Analysis, Requirements Gathering, SDLC
Education
Jefferson Community College 1988 — 1993
Associate of Applied Science, Business Management
University of Louisville 1989 — 1992
Bachelor of Arts, History
CareCentrix May 2015 - Present
JP Morgan Chase May 2011 - August 2013
Apria Healthcare May 2010 - April 2011
e4e Business Solutions January 2009 - August 2009
Humana 2007 - 2009
ICE Gallery 2006 - 2007
McKesson 2004 - 2005
Percepta 2001 - 2004
Skills
WFM Scheduling Guru, Robust Command Center..., Short term forecasting..., Creative Scheduling to..., Troubleshooting, Performance Management, Leadership, Project Management, Business Analysis, Forecasting, Training, Change Management, Outlook, Workforce Planning, Team Building, Capacity Planning, Contact Centers, Management, Access, Employee Benefits, Program Management, Recruiting, Insurance, Customer Retention, Call Centers
Education
Keiser College 1999 — 2003
Computer Network Administration
Humana March 2011 - Present
Universal Health Care Group, Inc. August 2009 - March 2011
Education
Johnson and Wales University 2003 — 2005
AS, business administration
Humana May 2012 - Present
Humana /Brooksource May 2012 - November 2012
Churchill Downs July 1999 - February 2012
Humana 2012 - 2012
HAZELWOOD CENTER January 1998 - January 1999
GTS/MANPOWER TECHNICAL January 1997 - January 1998
UNITED PARCEL SERVICES January 1997 - January 1997
Skills
VMware, System Administration, Active Directory, Windows Server, Linux, Virtualization, HTML, Unix, Apache
Education
Murray State University 2009 — 2011
Bachelor of Science (BS), Information Technology
CCNA, Jefferson Community College
Bachelor of Independent Study; AS, Information Technology, Murray State; Network Administration
Jefferson Community College
AS, Mechanical Engineering
University of Louisville
BA, Mechanical Engineering
American Cancer Society April 2014 - Present
Humana February 2012 - February 2014
Norton Healthcare June 2009 - July 2011
Norton Healthcare January 2004 - June 2009
James Graham Brown Cancer Center March 2002 - January 2004
University of Louisville Hospital November 1999 - March 2002
Skills
Outlook, Healthcare, Oncology Nursing, Community Outreach, Marketing Communications, Healthcare Management, Health Education, Public Health, Case Management Services, Communication Skills, Program Development, Program Management, Public Speaking, Marketing, Media Relations, Social Media Marketing, Social Networking, Public Relations, Fundraising, Philanthropy, Project Management, Project Planning, Event Planning, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Exchange, Account Management, Operating Budgets, Medical Terminology, Grant Writing, Grant Monitoring, Grant Administration, Strategic Planning, Social Media, Leadership, Sales, Event Management, Oncology, Nonprofits
Education
University of Louisville 2008 — 2009
Bachelor's degree, Workforce Leadership
Jefferson Community College 1994 — 1997
Associates, Registered Nursing/Registered Nurse
University of Kentucky 1992 — 1993
Sacred Heart Academy 1990 — 1992
High School Diploma
Humana October 2010 - Present
Humana May 2007 - October 2010
The Crisis Center Inc May 2006 - December 2006
Skills
Health Insurance, Insurance, Medicare, Account Management, Sales Management, Sales, Brokers, Marketing, Leadership, Customer Service, Event Planning, Underwriting, Management, Strategic Planning, Disability Insurance, Term Life Insurance
Education
Kansas State University 2002 — 2006
BA, Psychology, Spanish
Southwestern College 2001 — 2002
None, Psychology, Spanish
Jefferson Center for Mental Health August 1997 - Present
Humana February 1990 - May 1997
Skills
Microsoft Office, Leadership, Management, Finance, Accounting, Process Improvement, Financial Accounting
Education
Kansas State University 1985 — 1989
BS, Accounting
ITT Tech September 2012 - Present
Deloitte May 2013 - March 2014
Humana January 2013 - April 2013
United States Department of Defense February 1992 - November 2012
United States Department of Defense February 1992 - November 2012
United States Department of Defense February 1992 - November 2012
United States Department of Defense February 1992 - November 2012
United States Department of Defense February 1992 - November 2012
Skills
Army, Force Protection, Military Operations, Military Experience, Command, Military, Security Clearance, Intelligence Analysis, Weapons, Operational Planning, Counterinsurgency, Special Operations, National Security, Top Secret, Combat, Reconnaissance, Combat Life Saver, Tactics, Military Training, Military Decision..., Marksmanship, Combat Lifesaver, COMSEC, Counterterrorism, Physical Security, SCI Clearance, HUMINT, Property Accountability, Intelligence, Homeland Security, Military Logistics, Equal Opportunities, Small Unit Leadership, Communications Security, SIGINT, Military Liaison, Intelligence Operations, Security Operations, Active Top Secret..., Readiness, SharePoint, Databases, Visio, Security, T-SQL, Software Documentation, Web Services, .NET, XML
Education
MICROSOFT CORPORATION 2013 — 2013
CERTIFIED INFORMATION SYSTEMS INSTRUCTOR, ALL MS APPLICATIONS AND PROGRAMS, 3.9
Microsoft Master Trainer Course 2013 — 2013
Certified Master Trainer Course, Workforce Development and Training, 4.0
Certified Project Manager Course 2000 — 2013
Microsoft Certification, Business/Commerce, General, 4.0
Trident University International 2010 — 2012
Master of Business Information Systems (MBIS), Business Administration and Management, General, 3.7
Information Systems Analyst; Department of Defense 2004 — 2004
Certificate of Training / Completion, Information Technology
Certified Information Security Manager (CISM); Department of Defense 2001 — 2001
Certificate of Training / Completion, Information Technology
Barton County Community College 1996 — 2000
Information Technology, IT Computer & Applications
Kansas State University 1996 — 2000
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.5
Department of Defense 1995 — 2000
Completion, Army Correspondence Course Program
BCCC/DoD 1999 — 1999
Certificate of Training / Diploma, Computer Software Engineering
UnitedHealth Group October 2012 - Present
Vascular Surgery Associates, P.A. May 2008 - October 2012
Humana February 2007 - May 2008
Humana 2004 - February 2007
HCA HMCC Health Midwest Comprhensive Care January 2002 - May 2004
Skills
EMR, Patient Flow, Physician Billing, Insurance Billing, Credentialing, Claims Resolution, Provider Relations, Provider Contracting, Managed Care, Medical Billing, Health Insurance, Billing, Revenue Cycle, Medicare, Healthcare, Claims, Insurance, CPT, Healthcare Management, Benefits, Customer Relations, Physicians, Network Development, Hospitals, PPO, Invoicing, Employee Benefits
Education
Kansas State University 1990 — 1995
BS, Psychology and Human Development
Humana June 2014 - Present
Army National Guard July 2010 - Present
Humana September 2012 - June 2014
Humana October 2010 - September 2012
Charter Communications June 2010 - October 2010
Kentucky Air National Guard July 2004 - July 2010
kentucky state reformatory February 2009 - May 2009
Bridgeman foods September 2005 - May 2007
United States Marine Corps July 1999 - July 2004
Skills
Troubleshooting, Software Documentation, Training, Data Analysis, Leadership, Business Analysis, Microsoft Office, Team Building, Customer Service, Team Leadership, Analysis, Microsoft Excel, Sales, Process Improvement, Access, Leadership Development, Visio, Security, Policy, SharePoint, SQL, Microsoft SQL Server, Military, Security Clearance, Supervisory Skills, VBA, Outlook, Analytics, SSIS, Budgets, Marine Corps, Problem Analysis, Business Process Mapping, Systems Analysis, Databases, Functional Requirements, Communication Skills, DB2, Microsoft Word, PowerPoint, Research, Windows, Visual Basic, SharePoint Designer, Database Design
Education
Webster University 2015 — 2017
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Sullivan University 2008 — 2009
Bachelor of Science, Business Administration - Finance
University of Louisville 2007 — 2008
N/A, Medieval History
Jefferson Community College 2005 — 2007
Associate of Arts, History / English Literature
Craven Community College 2004 — 2004
N/A, American History (United States)
Park University 2002 — 2003
N/A, Undeclared
JKA Property Management October 2012 - Present
Humana June 2011 - Present
Property Preservation January 2010 - April 2011
Halifax Health Medical Center January 2006 - October 2009
Halifax Health Behavioral Services May 2002 - October 2005
KMC Telecom April 2001 - May 2002
Beachside Heating and Air February 2000 - April 2001
Skills
Microsoft Excel, Databases, Finance, Access, Training, Analysis, Healthcare, PowerPoint, Customer Service, Microsoft Word, Microsoft Office, Process Improvement, Vendor Management, Budgets, Troubleshooting, Data Analysis, Property Management, Visio, SharePoint, Outlook, SnagIt, Management, Leadership, Medicare
Education
Daytona State College
Business, Business Mgmt / Finance
Keiser College
Business Mgmt/Paralegal
WorkOne November 2013 - Present
WorkOne September 2009 - Present
Kelly Services March 2009 - September 2009
Jeffboat ACL January 2008 - February 2009
Humana October 2004 - November 2007
Allstate December 1997 - October 2004
Skills
Microsoft Office, Oracle Applications, HRIS, Employee Relations, Benefits Administration, Resume Writing, Recruiting, Career Counseling, Team Building, Process Improvement, Customer Service, Public Speaking, Human Resources, New Hire Orientations, Onboarding, Employee Benefits, PowerPoint, Performance Management, Training, Community Outreach, Staff Development, Nonprofits, Management, Case Managment, Leadership Development, Coaching, Career Development, Interviews, Organizational..., Job Coaching, Temporary Placement, Hiring, Workshop Facilitation, Leadership, Employee Training, Job Fairs, Labor Relations, Conflict Resolution, Employee Engagement, Succession Planning, Job Search Strategies, College Recruiting, Talent Management, FMLA, Talent Acquisition, Applicant Tracking..., Organizational..., Workforce Development, Workforce Planning, Deferred Compensation
Education
Webster University 2004 — 2007
Master of Arts, Human Resource Management and Human Resource, 3.9
Spalding University 2002 — 2004
Bachelor of Science, Business Administration
University of Louisville 1981 — 1983
Jefferson Community College
Associate of Science, Secretarial/Office Administration
Humana June 2014 - Present
Hilton Worldwide June 2013 - December 2013
Alere, Inc. May 2012 - August 2012
Johns Hopkins Bloomberg School of Public Health January 2011 - August 2011
SOHO Foods May 2010 - August 2011
Compass Education Group January 2008 - May 2010
University of Southern California, Keck School of Medicine August 2003 - January 2008
Disney ABC Television Group May 2006 - August 2006
Superior Court of California, Yolo County August 2002 - August 2003
Education
Johns Hopkins Bloomberg School of Public Health 2013 — 2014
Certificate, Health Finance and Management
The Johns Hopkins University - Carey Business School 2011 — 2014
Master of Business Administration (MBA), Marketing
University of California, Irvine 1999 — 2002
B.A., English Language and Literature/Letters
Humana October 2001 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Teaching, HTML, Budgets
Education
Angela Mericia High School
Jefferson Community College
Humana January 2000 - Present
Trover Solutions July 1999 - December 1999
Humana August 1985 - July 1999
American Air Filter June 1978 - August 1985
Education
University of Louisville 1981 — 1984
Jefferson Community College 1979 — 1981
Humana January 2006 - Present
MetLife July 2001 - September 2005
Glynn's Music Company August 1983 - November 2000
Education
Missouri Western State University 1981 — 1983
Johnson County Community College 1980 — 1981
Humana September 2009 - Present
Miami County Med Center/Olathe Medical Center February 2005 - September 2009
Southview Homecare July 2004 - February 2005
Skills
Computer Literate, Excel, Outlook, Typing
Education
Johnson County Community College 1997 — 1997
Associate degreee, Registered Nursing/Registered Nurse
Humana August 2005 - Present
Education
John Wood Community College 1982 — 1984
Nursing degree
Humana May 2007 - Present
Skills
HIPAA, Healthcare, Utilization Management, Medicare, Disease Management, Managed Care, Medicaid, Nursing, Healthcare Management, Health Insurance, Health Policy, Healthcare Information..., Hospitals, Healthcare Consulting, Healthcare Industry, Long-term Care, Acute Care, EMR
Education
Johnson County Community College
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
Mid American Nazarene University
Bachelor of Arts, Management and Human Relations/Resources
Kansas City Life Insurance Company October 2013 - Present
Assurant Employee Benefits December 2010 - October 2013
Humana October 2009 - July 2010
Americo Financial Life and Annuity December 2003 - January 2009
Skills
Underwriting, Disability Insurance, Life Insurance, Term Life Insurance, Insurance, Brokers, Process Improvement, Automated Underwriting..., Situational Leadership, Conflict Resolution, Cross-functional Team...
Education
Kansas State University 1999 — 2003
Bachelor of Arts, Political Science
Humana April 2014 - Present
Skills
Healthcare, Hospitals, Microsoft Office
Education
John C Calhoun State Community College 1989 — 1991
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
Sigman, Janssen, Sewall, Pitz & Hodgkiss January 2015 - Present
Humana September 2011 - December 2014
Humana January 2010 - September 2011
Education
Kaplan University
Associate's degree, Paralegal Studies
Vitas Healthcare May 2006 - Present
HCA June 2012 - Present
Humana March 2009 - April 2011
Alere, Inc. August 2008 - March 2009
Education
Kaplan University 2009 — 2012
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Sheridan Technical Center 2003 — 2004
Practical Nurse, Practical Nursing, Vocational Nursing and Nursing Assistants
Humana May 2014 - Present
PNC September 2012 - September 2013
Farmers Insurance September 2010 - April 2012
Farmers Insurance February 2008 - September 2010
Skills
Customer Service, Employee Benefits, Health Insurance, Insurance, Leadership, Microsoft Excel, Risk Management, Life Insurance, Underwriting
Education
Johnson and Wales University 2000 — 2004
Bachelors of Science, Marketing Communications
Conifer Health Solutions May 2013 - Present
Humana September 2004 - May 2013
CIGNA Healthcare June 2001 - September 2004
CIGNA Healthcare 1998 - 2001
Skills
Leader in account..., CRM, Cross-functional Team..., Program Management, Management, Project Management, Sales Operations, Leadership, Strategic Planning, Customer Satisfaction, Business Process, Customer Retention, Service Delivery, Time Management, Relationship Management, Market Planning, Insurance, Account Management, Process Improvement, Revenue Cycle Management, Product Development, Vendor Management
Education
Southern Polytechnic State University 1998 — 2000
Master of Business Administration (M.B.A.), Marketing/Marketing Management, General
Kean University 1991 — 1995
Bachelor of Science in Management, Marketing/Marketing Management, General
Humana May 2008 - Present
UnitedHealthcare September 1996 - May 2008
PacifiCare Health Systems December 1994 - September 1996
Education
Kean University 1987 — 1992
Bachelor of Social Work
Humana
Skills
Health Insurance, Insurance, Business Analysis, SDLC, Employee Benefits, Medicare, Requirements Gathering, Process Improvement, HIPAA, Management, Managed Care, Risk Management, Healthcare Information..., Visio, Program Management, Team Building
Education
Jefferson Community College 1997 — 2007
Registered Nursing/Registered Nurse
University of Kentucky 1996 — 1996
N/A, Registered Nursing/Registered Nurse and Journalism
Self-employed June 2012 - Present
Home-maker September 1973 - Present
XYZ February 2005 - June 2012
Humana January 1998 - February 2001
State Farm Office. April 1985 - March 1990
Highview Baptist Church August 1985 - August 1989
Kroger May 1970 - September 1977
Skills
Customer Service, Life Insurance, Property & Casualty..., Music Education, Planning Appeals, Payments, Microsoft Word, Patient Support, Elder Care, Early Childhood..., Childcare
Education
Commonwealth School of Insurance 1997 — 2001
Insurance, life, health, property and casualty
ICS 1993 — 1995
Professional Diploma, Professional Secretary, 95
Fern Creek High School
Jefferson Community College
Jerry Diggins School of Music
Private school of study located on Broadway now closed
HUMANA September 2005 - Present
Education
Johnson & Wales University 1988 — 1990
Associate's degree, Culinary Arts/Chef Training
Humana June 2011 - Present
Prime Therapeutics May 2005 - March 2011
Prime Therapeutics 2005 - 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Training
Education
Keene State College 1992 — 1996
Bachelor of Science (BS), Psychology
Anthem April 2010 - Present
WellPoint August 2000 - Present
Wellpoint Anthem August 2000 - April 2010
Humana February 1995 - August 2000
Skills
Health Insurance, Medicare, Transplant, Insurance, Managed Care, Employee Benefits, Healthcare, Utilization Management, Case Management, HIPAA, Disease Management, Customer Service, Health Policy, Provider Relations, Healthcare Information...
Education
Jefferson Community College
Humana March 2014 - Present
Humana October 2009 - March 2014
Humana April 2009 - October 2009
Humana September 2007 - April 2009
Humana August 2006 - September 2007
Charter Communications February 2006 - August 2006
UPS August 2003 - February 2006
Save-A-Lot May 2003 - August 2003
Save-A-Lot November 2000 - May 2003
Skills
Access Database, SharePoint, SharePoint Designer, Microsoft Excel, PowerPoint, Microsoft Word, Visio, Windows XP Pro, Windows 7, Outlook, Leadership, Access, Business Process...
Education
University of Louisville 2004 — 2005
Jefferson Community College 2003 — 2004