Humana Company
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S CEO: Bruce D. Broussard (Jan 1, 2013–) Subsidiaries: Health Value Management, Inc.,
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Humana Employees
Humana September 2014 - Present
Humana June 2012 - September 2014
NextGen Healthcare Information Systems January 2011 - May 2012
NextGen Healthcare Information Systems, Inc. July 2007 - January 2011
Child Health Corporation of America April 2006 - July 2007
American Academy of Family Physicians September 2001 - March 2006
Aetna US Healthcare February 2000 - September 2001
Illinois Foundation for Quality Health Care July 1996 - May 1999
Prudential Healthcare 1993 - 1995
Caremark 1990 - 1992
Skills
Healthcare Information..., Healthcare, Leadership, HIPAA, Business Planning, Health Information..., Program Management, Quality Improvement, Project Management, EMR, Strategic Planning, Business Process..., Clinical Research, Project Plans, EHR, Market Planning, Performance Improvement, Process Improvement, Health Policy, Practice Management, Informatics, Physicians, HL7, Healthcare Consulting, Healthcare Industry, Software Documentation, Cerner, Integration, Software Implementation, CPOE, Medicare, SDLC, Managed Care, Consulting, Hospitals, Healthcare Management, Health Information..., Ambulatory, Medicaid, Medicine, Epic Systems, Analysis, Revenue Cycle Management, Revenue Cycle, Management, HIT, Medical Coding, NextGen, Policy, Physician Relations
Education
MidAmerica Nazarene University 2003 — 2005
MBA, Business
- Freelance January 2011 - Present
Ernst & Young 1997 - 1999
Humana 1994 - 1996
Ernst & Young 1986 - 1988
Skills
Public Speaking, Books, Creative Writing, Published Author, Non-fiction, Strategic Planning, Problem Solving, Master Gardener, Shamanism, Business Process..., Team Building, Leading Diverse Teams, International Business..., Healthcare Management, Marketing Communications, Product Launch, Health Care Systems, Healthcare Information..., Healthcare Consulting, Editing, Blogging, Healthcare, Teaching, Energy Healing, Fiction Writing, Winemaking, Fiction, Social Media, Poetry
Education
Michigan State University - The Eli Broad College of Business 1989 — 1992
PhD, Marketing Strategy & International Business
Pepperdine University 1981 — 1982
MS, Management and Cirricullum
State Universtity Of New York 1981 — 1981
BSN, Nursing
University of Guam 1975 — 1977
ASN, Nursing
Prime Therapeutics September 2013 - Present
AIM Specialty Health June 2011 - September 2013
WellPoint May 2008 - January 2011
WellPoint August 2006 - May 2008
Advocate Health Care February 2004 - August 2006
Humana Health Plan March 1999 - October 2003
Humana Health Plan, Inc September 1997 - March 1999
Humana January 1994 - January 1997
Michael Reese Hospital and Medical Center January 1992 - January 1994
Michael Reese Hospital and Medical Center January 1987 - January 1992
Skills
Managed Care, Health Insurance, Medicare, Provider Relations, Healthcare, PPO, Process Improvement, Health Policy, HMO, Leadership, Medicaid, Insurance, Network Development, Healthcare Industry, Strategic Planning, Account Management, Utilization Management, Strategy, HIPAA, Training, Sales, Employee Benefits, Claim, Team Building, Medicare Part D, Business Process..., Negotiation, Performance Improvement, Hospitals, Credentialing, Healthcare Consulting, Disease Management, Change Management, Management, Healthcare Information..., Healthcare Management, Revenue Cycle, Pharmacy Benefit..., Long-term Care, CRM, P&L Responsibility, Process Redesign, Health Savings Accounts, Medical Billing, Health Care Reform, Disability Insurance, Physician Relations, Community Service, Physicians, EHR
Education
Michigan State University 1977 — 1981
Bachelor of Science, Psychology
Austin
Humana February 2013 - Present
Imperial Supplies December 2010 - May 2012
Shorewest Realtors November 2007 - January 2010
ERA Titletown Realtors August 2004 - November 2007
Little Rapids Corporation January 2000 - May 2004
Skills
Account Management, Project Management, Building Relationships, Market Research, New Business Development, Analytical Skills, Highly detail oriented, Customer Service, Selling, Marketing
Education
Michigan Technological University 1990 — 1994
B.S, Mathematics, Statistics option
Lithko Contracting, Inc. January 2015 - Present
Humana August 2014 - January 2015
Humana September 2012 - August 2014
Humana February 2011 - October 2012
Humana March 2009 - February 2011
Humana January 2008 - March 2009
The Timken Company June 2003 - December 2007
Skills
Cross-functional Team..., Product Development, Process Improvement, Six Sigma, Engineering, Program Management, Project Management, Lean Manufacturing, Supply Chain Management, Process Engineering, Strategic Planning, Change Management, Management, Operations Management, Team Leadership, Quality Assurance, Quality Management, Team Building, Continuous Improvement, Manufacturing, Business Analysis, Leadership Development, Culture Change, Business Process..., Business Process, Business Process...
Education
Michigan State University - The Eli Broad Graduate School of Management 2006 — 2007
MBA, Business Administration and Management, General
Rose-Hulman Institute of Technology 2000 — 2003
BS, Mechanical Engineering & Minor in Economics
Author September 2013 - Present
United States Postal Service March 2005 - Present
CitiCards January 2004 - March 2005
Humana January 2003 - January 2004
Skills
Short Stories, Novels, Public Speaking, Creative Writing, Editing, Research, Proofreading, Community Outreach, Microsoft Word, Customer Service, Microsoft Office, Nonprofits, Government, Blogging, Technical Writing, PowerPoint, Social Networking, Teaching, Social Media
Education
Miami University 1996 — 2000
Bachelor of Science (BS), Secondary Education and Teaching
Lakota High School West Chester Ohio 1992 — 1996
Honors, Honors
Insure It Forward - Health Insurance October 2014 - Present
INTEGRIS Health June 2012 - July 2014
Humana August 2009 - January 2011
Skills
Healthcare Management, Health Benefits..., Health Insurance, Medicare, Healthcare, HIPAA, Medical Records, Medicaid, Healthcare Information..., Medical Billing, Managed Care, Hospitals, EMR, Nursing, Management, Medical Coding, Patient Safety, Insurance, CPR Certified, Data Entry, Customer Service, EHR
Education
Mid-America Christian University 2013 — 2014
Currently pursuing Bachelor's, Health/Health Care Administration/Management
University of Phoenix 2006 — 2008
Associate's degree, Health/Health Care Administration/Management
Kevin B Day October 2007 - Present
Humana September 2014 - Present
Walgreens June 2013 - August 2014
CVS Caremark Corporation November 2012 - June 2013
Acquity Group September 2011 - November 2012
Sandstorm Design May 2011 - November 2011
Imagination Publishing January 2010 - March 2011
Imagination Publishing January 2008 - January 2010
Niche Retail, LLC June 2006 - August 2007
Detroit Newspaper January 2005 - January 2006
Skills
Proofreading, Headline Writing, Landing Page..., Editorial, Social Media Marketing, SEO, Email Marketing, Writing, Web Content, E-commerce, Auditing, Scheduling, Online Marketing, Copy Editing, SEM, Digital Marketing, Copywriting, Editing, Mobile Marketing, Digital Strategy, Content Strategy, Integrated Marketing, Social Media, Advertising, Publishing, Marketing, User Experience, PPC, Magazines, Content Development, Content Management, Video, Web Content Management, WordPress, Publications
Education
Wayne State University 2003 — 2006
BA, English, Urban Studies, Psychology, Peace & Conflict
Michigan State University 1996 — 2000
-, Journalism / English / Sociology
Humana May 2015 - Present
Michigan Tech Dining Hall Services September 2013 - August 2015
REMC#1 SupportNet August 2014 - March 2015
Skills
Java, C#, JavaScript, jQuery, SQL, MVC Architecture, Matlab, PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Customer Service, English, Social Media, Leadership
Education
Michigan Technological University 2013 — 2017
BS Computer Engineering, Computer Engineering
Allen Park High School 2010 — 2013
Willis June 2014 - Present
Wells Fargo Insurance Services December 2013 - June 2014
Willis September 2010 - December 2013
Next Generation Enrollment July 2008 - September 2010
Humana May 2006 - June 2008
Costello Communications 2005 - 2006
Skills
Employee Benefits, Account Management, Health Insurance, Insurance, Benefits Administration, Disability Insurance, Life Insurance, Process Improvement, Brokers, Health Savings Accounts, New Business Development, Strategic Planning
Education
Michigan State University 2000 — 2004
BA, Business
Lincoln Financial Group September 2012 - Present
Humana September 2010 - September 2012
Unum August 2001 - September 2010
Education
Michigan State University - The Eli Broad Graduate School of Management 1996 — 2000
Finance, Business
Novation January 2014 - Present
Association of Healthcare Value Analysis Professionals January 2013 - Present
Floyd Memorial Hospital and Health System July 2011 - Present
Norton Healthcare 2005 - 2008
Baptist Healthcare System June 2004 - August 2005
Self-Employed September 2001 - April 2004
HCA January 2001 - December 2002
HCA 1997 - 2001
Columbia/HCA Healthcare Kentucky Division 1996 - 1997
Humana 1986 - 1996
Skills
Six Sigma Projects, Process Consulting, Nursing in Cath..., Quality Assurance, Risk Management, Healthcare, Clinical, Nursing, Hospitals, Healthcare IT, Team Building, Informatics, Strategic Planning, Process Improvement, Customer Service, Administration, Health, Microsoft Office, Contract Negotiation, Documentation, Healthcare Management, Leadership Development, Policy, Compliance, Staff Development, Mentoring, Analysis, Program Development, Data Analysis, Quality Management, Word, Radiology, Program Management, Change Management, Employee Relations, Coaching, Excel, Access, Customer Satisfaction, Organizational..., Negotiation, Budgeting, Supervisory Skills, Patient Satisfaction, Hospital Operations, EMR, Performance Improvement, JCAHO, HIPAA, Acute Care
Education
Middle Tennessee State University 2002 — 2004
Bachelor of Science, Nursing
University of Louisville 1980 — 1982
Associates of Science, Nursing
Jesse Stuart High School 1976 — 1979
Diploma, 99
Kerrick Elementary
Fifth Third Bank September 2012 - Present
Fifth Third Bank January 2012 - August 2012
Fidelity Investments July 2010 - January 2012
Fidelity Investments March 2009 - July 2010
Fidelity Investments October 2005 - February 2009
Humana 2000 - 2004
Skills
Operations Management, Call Centers, Lean Manufacturing, Banking, Financial Services, Call center start-up, Healthcare, Manufacturing..., Distribution Center..., Problem Solving, Mass Mailing, Experienced Trainer, Cross-functional Team..., Strategy, Leadership, Process Improvement
Education
Miami University
Bachelor of Science (BS), Mass Communication/Media Studies
Omnicare Inc. May 2014 - Present
Humana August 2012 - Present
Humana May 2007 - August 2012
Humana December 2005 - May 2007
SHPS Inc 2001 - 2005
Lowe's Companies, Inc. 1993 - 2001
Skills
Process Improvement, Customer Service, Training, Operations Management, Employee Benefits, Business Process..., Vendor Management, Management, Call Center, Insurance, Healthcare, Health Insurance, Call Centers, Change Management, Business Analysis, Team Building, Six Sigma, Leadership, Strategic Planning, Performance Management, Coaching, Process Management, Employee Relations, Sales, Recruiting, Project Management, Claim, Program Management, Analysis, HIPAA, Cross-functional Team..., Leadership Development, Team Leadership, Healthcare Reimbursement, Contract Management, Customer Retention, Quality Management, Pharmaceutical Industry, Patient Advocacy, Pharmacy Benefit..., Project Implementation, Strategy Implementation
Education
University of the Cumberlands 2014 — 2015
Master of Business Administration (M.B.A.)
Mid-Continent University 2009 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Humana June 2014 - Present
Humana May 2013 - May 2014
Michigan State University Residential and Hospitality Services November 2010 - May 2014
Skills
Actuarial Science, Data Analysis, Statistics, Access, Teamwork, Economics, Analysis, Public Speaking
Education
Michigan State University 2010 — 2014
Humana October 2011 - August 2014
GENEX Services, LLC October 1999 - October 2011
Skills
Customer Service, Management, Leadership, Microsoft Excel, Strategic Planning, Sales, Process Improvement, Team Building
Education
Michigan State University 1975 — 1978
Master of Arts (M.A.), Vocational Rehabilitation Counseling/Counselor
Michigan State University 1971 — 1975
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections
Humana May 2014 - Present
Humana May 2012 - May 2014
Diederich Farm June 2008 - May 2012
Skills
Java, PHP, MySQL, Apache, C, C#, LINQ, MVC 2/3, Agile Methodologies, Scrum, Project Coordination, Microsoft SQL Server, Lambda Expressions, VB.NET, Programming
Education
Michigan Technological University 2010 — 2014
Bachelor's Degree, Computer Software Engineering, 3.79
West De Pere High School 2006 — 2010
EndoChoice 2012 - Present
University of Cincinnati 2012 - Present
Miami University January 2011 - May 2012
Ethicon Endo-Surgery September 2002 - May 2012
AtriCure, Inc. February 2001 - August 2002
Ethicon Endo-Surgery August 1996 - January 2001
Humana September 1994 - July 1996
Marion Merrell Dow, Inc. September 1986 - August 1994
Skills
Disruptive Innovation, New Business Model..., Using Jobs, Outcomes,..., Developing marketing..., International Marketing, Medical Devices, Medical Device Product..., Start-ups, Global Evidence..., Brand Management, Strategic Planning, Marketing, New Business Development, Leadership, Product Launch, Healthcare, Marketing Communications, Management, Strategic Thinking, R&D, Marketing Management, Product Development, Budgets, Strategy, Patient Outcomes, Cross-functional Team..., Competitive Analysis, Product Marketing, Marketing Strategy, Disruptive Technologies, Business Ideas, Commercialization, Product Management, Advertising, Sales, Strategies, Market Development, Skilled Labor
Education
Xavier University 1994 — 1996
MBA, Marketing
Miami University 1982 — 1986
B.S., Organizational Behavior Studies
Miami University 1982 — 1986
Bachelor of Science (B.S.), Marketing
Humana September 2013 - Present
D. E. Irwin Insurance Agency, PLLC March 2009 - Present
Deluxe Corporation May 2005 - February 2009
Bank One May 1999 - August 2004
Skills
Fixed Annuities, Term Life Insurance, Series 7, Roth IRA, Wealth Management, Life Insurance, Disability Insurance, Mutual Funds, IRAs, Insurance, Investments, Employee Benefits, 401k, Strategic Financial..., Retirement, Long-term Care, Retirement Planning, Financial Services, Health Insurance, Banking, Series 6, Small Business, Series 63, Portfolio Management, Underwriting, Asset Management, Mortgage Lending, Finance, Financial Advisory, Training, Securities, Variable Annuities, Uniform Combined State..., Sales, Asset Allocation
Education
Michigan State University 1979 — 1983
Bachelor of Science (B.S.), Public Affairs Management
Humana December 2009 - Present
Humana Health and Wellness Fitness Center December 2009 - Present
YogahOMe July 2014 - November 2014
YMCA of Greater Cincinnati September 2011 - September 2014
Colonial Fitness Center April 1988 - April 2011
Cincinnati Public Schools 1988 - 2011
LA Fitness 2008 - 2010
Children's Home of Cincinnati 2008 - 2010
Colonial Fitness Center 1992 - 2008
Urban Active 2005 - 2007
Skills
Fitness Training, Personal Training, Functional Training, Health Education, Weight Training, Pilates, Strength Training, Yoga, Fitness, Teaching, Training, Dance, Athletic Training, Wellness, Event Planning, Health Promotion, Public Speaking, Weight Management
Education
Miami University
BA, Psychology, Sociology/Social Work
University of Cincinnati
MEd, Special Education
American Fidelity August 2008 - Present
CompBenefits August 2003 - September 2008
Humana 2008 - 2008
Fairfield Animal Hospital 1987 - 1991
Skills
Insurance, Employee Benefits, Life Insurance, Disability Insurance, Term Life Insurance, Benefits Administration, Customer Service, Account Management, Sales, Microsoft Office, Event Planning, Microsoft Excel, Team Building, Training, Nonprofits, Employee Relations, Health Insurance, Recruiting, Long-term Care, Human Resources, Underwriting, Fixed Annuities, Medicare
Education
Miami University 1987 — 1990
Associates, Business
Humana March 2013 - Present
Avon September 2002 - April 2012
Northwest Local School District August 1996 - September 2002
Fifth Third Bank January 1985 - April 1992
Hallmark Cards January 1980 - January 1985
Skills
Microsoft Office, Budgets, Coaching, Data Entry, Healthcare, Leadership, Lotus Notes, Microsoft Word, Outlook, PowerPoint, Project Management, Strategic Planning, Time Management
Education
Miami University
Some course study, Business Administration, Management and Operations
CB Richard Ellis July 2011 - Present
Humana January 2009 - April 2011
KMG America November 2003 - December 2008
Kanawha Insurance January 2000 - November 2003
Kanawha Insurance December 1995 - December 1999
Kanawha Insurance October 1992 - December 1995
Citibank March 1987 - October 1992
Skills
Operations Management, Training, Cross-functional Team..., Team Building, Leadership, Management, Business Analysis, Project Planning, Start-ups, Sales Management, Process Improvement, Change Management, Account Management, Outsourcing, Program Management, Insurance, Budgets, Team Leadership, Human Resources, Business Strategy, Contract Management, Mergers & Acquisitions, Business Process..., Business Development, Customer Service, Strategy, Business Planning, Vendor Management, Organizational..., Marketing Strategy, Negotiation, Coaching, Finance, Contract Negotiation, Financial Analysis, Executive Management, Analysis, New Business Development, Time Management, Sales, Performance Management, Procurement
Education
University of Tennessee-Knoxville 1973 — 1976
MBA, Management & Finance
Middle Tennessee State University 1968 — 1972
BS, History & Business Administration
Stratford High School, Nashville, TN 1962 — 1968
Humana May 2012 - Present
Masters TPL June 2011 - May 2012
Masters Pharmaceutical, Inc. October 2009 - June 2011
Education
Miami University 2002 — 2005
BSBA, Marketing
Cincinnati Children's Hospital Medical Center November 2011 - Present
Thomson Reuters December 2009 - November 2011
ProfSoft September 2005 - December 2009
Humana 1998 - 2005
ChoiceCare 1992 - 1998
Skills
Healthcare Information..., HIPAA, Medicare, Medicaid, Informatics, Healthcare, Strategic Planning, Analytics, Process Improvement, Financial Analysis, Business Intelligence, Healthcare Management, SQL, Financial Modeling, Business Analysis, Project Management
Education
Xavier University 1991 — 1996
MBA
Miami University 1985 — 1989
BS, Finance
Humana March 2009 - Present
Education
Troy University
Master of Public Administration (MPA)
Middle Tennessee State University
Bachelor's Degree, Health Education- Community and Public Health
Humana July 2011 - Present
Miami University August 2009 - May 2011
Education
Miami University 2008 — 2011
Bachelors, Software Engineering
Humana August 2004 - Present
Executive Network Forum 2010 - 2011
The Coca-Cola Company January 1991 - January 2000
Education
Michigan State University
The George Washington University
USI Insurance Services July 2010 - Present
Humana November 2005 - July 2010
Humana November 2005 - December 2007
Duke Energy June 2003 - May 2005
Skills
Employee Benefits, Insurance, Disability Insurance, Account Management, Sales, Human Resources, Forecasting, Marketing, Brokers, Program Management, Negotiation, CRM
Education
Miami University 2001 — 2005
BS of Science in Business, Marketing
Oak Hills High School 1998 — 2001
Mercer September 2010 - Present
Humana May 2006 - September 2010
Humana May 2003 - May 2006
F&W Publications August 2001 - April 2003
Education
Miami University 1997 — 2001
B.S., Business
Xenia High School
OptumCare April 2015 - Present
Health Care Service Corporation February 2011 - April 2015
Humana June 2009 - February 2011
Integrys Energy Group December 2003 - March 2008
General Board of Pension and Health Benefits January 2002 - June 2003
SMG Marketing Group September 2000 - January 2002
Blue Cross and Blue Shield Association September 1997 - September 2000
Skills
Employee Benefits, Health Insurance, Insurance, Business Analysis, Process Improvement, Analysis, Training, Healthcare, Access, Program Management, Leadership
Education
Loyola University of Chicago - Graduate School of Business
Master of Business Administration (MBA), Finance, Economics
Miami University
Bachelor of Science (B.S.), Finance and Economics
US Health Group November 2014 - Present
Humana August 2014 - December 2014
Physicians United Plan October 2012 - June 2014
AvMed Health Plans March 2006 - February 2012
AvMed Health Plans October 2001 - March 2006
Scripps Health June 1998 - November 2000
Skills
Health Insurance, Insurance, Health Savings Accounts, Medicare, Underwriting, Brokers, Managed Care, Term Life Insurance, Employee Benefits, HMO, PPO, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Public Speaking, Microsoft Publisher, Healthcare, POS, Customer Service, Administrative..., Coordination, Entrepreneurship, Key Account Management, Marketing Research, New Business Development, Non-profits, Contract Negotiation, Social Networking, Newsletters, Office Management, Organization, Photoshop, Problem Solving, Quality Assurance, Team Building
Education
Seminole State College 2003 — 2004
Interior Design
Mid Florida Tech 1995 — 1996
Travel and Tourism Services Management
Valencia Community College 1992 — 1995
Business Administration and Management, General
Oviedo High School 1988 — 1992
Diploma
Humana Inc. May 2015 - Present
Humana May 2014 - May 2015
Michigan State University Infrastructure Planning and Facilities October 2011 - March 2014
Adrian First United Methodist Church January 2008 - June 2012
Skills
Python, C++, C, SPARC Assembly, CSS, HTML, Linux, Matlab, UML Design, Object Oriented Design, User Interface Design, Microsoft SQL Server, SQL, Informatica, Angular.JS, JScript, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Windows, Computer Hardware, Customer Service, Photoshop, InDesign, Adobe, AutoCAD, Adobe Creative Suite, PHP, Github, Objective-C, Xcode, Human Computer Design, Blogging
Education
Michigan State University 2011 — 2015
Bachelor of Science (BS), Computer Science, 3.5732
Out on a Limb Studios July 2015 - Present
Focus Peak Media June 2015 - Present
Humana November 2012 - Present
Piñata Productions April 2013 - August 2015
Polsky Films May 2012 - August 2012
Thunder Road Pictures January 2012 - June 2012
Madhouse Entertainment October 2011 - January 2012
Quadrant Pictures October 2011 - January 2012
Radmin October 2011 - January 2012
"Recensio," Miami University's Yearbook August 2010 - May 2011
Skills
Editing, Screenwriting, Critique, Film Studies, Writing, Cooking, Social Media, Microsoft Office, Social Networking, Film, Creative Writing, Facebook, Research, Blogging, Customer Service, Script Coverage, Photoshop, Microsoft Excel, Storytelling, PowerPoint, Documentaries
Education
The Art Institute of Ohio-Cincinnati 2013 — 2015
Associate's Degree, Cinematography and Film/Video Production
Miami University 2007 — 2011
English, Creative Writing
Humana May 2014 - October 2014
Pizza Hut May 2013 - August 2013
Lacks Enterprises June 2012 - August 2012
Skills
Windows, OS X, R, SAS, ASP.NET MVC 4, TFS, C#, Java, HTML, CSS, JavaScript, MySQL, Databases, Statistical Data..., Microsoft Excel, Team Leadership
Education
Michigan Technological University 2012 — 2016
Bachelor of Science (BS), Management Information Systems, 3rd Year
Saranac High School 2008 — 2012
Prasco February 2014 - Present
Humana May 2012 - February 2014
Kroger Pharmacy January 2010 - May 2012
Fastenal January 2008 - January 2010
Skills
Pharmacy, Healthcare, Problem Solving, Data Entry, Sales, Customer Service, Pharmaceutical Industry, Training, Teamwork, Time Management, Leadership, Management, Invoicing, Team Building, Research, Microsoft Excel, Team Leadership, Policy, PowerPoint, Microsoft Office, Sales Operations, Cold Calling, Marketing, Product Launch
Education
Miami University 2006 — 2010
Bachelor's degree, Psychology
Humana 2008 - Present
Humana August 1998 - May 2008
Humana March 1997 - August 1998
Humana February 1992 - March 1997
Humana August 1990 - February 1992
Skills
Health Insurance, Insurance, Medicare, Claim, Employee Benefits, Process Improvement, Managed Care, Brokers, Business Analysis, Sales, Access, Management, Project Management, Healthcare, Long-term Care, Visio, Strategic Planning, Budgets, Team Building, Term Life Insurance, Provider Relations, Business Process..., Training, Leadership, Risk Management, Customer Service, Claims Management, Vendor Management, Program Management
Education
Mid-Continent University
Business Administration and Management, General
Humana February 2014 - Present
Education
Wayne State University 1995 — 1997
Master of Social Work (MSW), Social Work
Michigan State University 1989 — 1993
Bachelor of Arts (B.A.), Psychology
Humana June 2014 - Present
Humana June 1990 - May 2014
National Life Group January 1986 - June 1990
Marathon Oil Company June 1980 - January 1986
Skills
Business Analysis, Business Process..., Cross-functional Team..., Health Insurance, IT Strategy, Leadership, Process Improvement, Program Management, Project Management, Project Portfolio..., SDLC, Software Project..., Vendor Management, IT Management, PMO, Insurance
Education
Miami University 1976 — 1980
BS, Computer Science
UnitedHealthcare July 2011 - Present
Stahl & Associates Insurance 2007 - 2011
Arthur J. Gallagher & Co. / Gallagher Benefit Services 2000 - 2007
BayCare Health Network 1995 - 2000
Humana 1993 - 1995
Skills
Employee Benefits, Property & Casualty..., Disability Insurance, Insurance, Workers Compensation, Managed Care, Underwriting, Health Insurance, Health Savings Accounts, Leadership, Brokers, Account Management, Life Insurance, Claim, Casualty, Term Life Insurance, Sales, Marketing, Long-term Care, Strategic Planning, Customer Service, Medicare, Healthcare, Commercial Insurance, Training, Group Insurance, COBRA, Self-funded, Benefits Administration, Health Care Reform, HMO
Education
University of Pennsylvania - The Wharton School
Certified Employee Benefits Specialist, Employee Benefits
Michigan State University
Business, B.A. Marketing
Michigan Lutheran Seminary
Humana July 2014 - Present
Power Creative October 2007 - July 2014
Power Creative October 2006 - October 2007
Power Creative November 2005 - October 2006
Video Monitoring Services of America 2002 - 2005
Skills
Integrated Marketing, Digital Marketing, Advertising, Online Advertising, Creative Strategy, Interactive Marketing, Email Marketing, Marketing Communications, Creative Direction, Copywriting, Marketing Strategy, Marketing, Account Management
Education
Miami University
Mass Communication, Marketing/Advertising
Humana May 2014 - Present
Humana May 2013 - May 2014
Jackson National Life January 2013 - May 2013
Michigan Technological University September 2012 - May 2013
Jackson National Life May 2012 - August 2012
Education
Michigan Technological University 2010 — 2014
Bachelor of Science (BS), Mathematics and Computer Science
Humana September 2013 - Present
Capital Financial Group, LLC January 2012 - June 2012
Kelly Financial Resources April 2011 - August 2011
National Community Foundation February 2010 - April 2011
Principal Financial Group February 2006 - June 2010
Sears Holdings Corporation August 2002 - February 2006
Stones River Motors 1999 - 2002
Skills
Series 6, Series 63, Fixed Annuities, Non-profits, Personal Finance, Annuities, Financial Services, Retirement Planning, Portfolio Management, Insurance, Selling, Strategic Financial..., Disability Insurance, Securities, Relationship Management, Employee Benefits, Coaching, Leadership, Retirement, Risk Management, Finance, Sales, Business Development, Strategic Planning, Financial Advisory
Education
Middle Tennessee State University
B.S
Oakland High School 1993 — 1997
Humana March 2014 - Present
Child and Family Guidance Centers May 2012 - March 2014
Child and Family Guidance Centers October 2009 - April 2012
Child and Family Guidance Centers January 2009 - October 2009
Skills
Mental Health, Behavioral Health
Education
Miami University
Psychology & Business Management
Humana December 2014 - Present
Humana March 2010 - December 2014
WellPoint February 2008 - March 2010
Walgreen's Specialty Pharmacy July 2006 - January 2008
Meijer Pharmacy August 2004 - July 2006
Meijer Pharmacy August 1998 - July 2004
Skills
Higher Education, Healthcare, Compounding, Pharmacy Automation, Pharmacy, Prescription, Pharmacists, Managed Care, Patient Counseling, Pharmacy Benefit..., Medication Therapy..., Pharmacueticals, Clinical Pharmacy, Disease Management, Pharmaceutical Industry, Clinical Research, Oncology
Education
University of Cincinnati 2000 — 2004
PharmD, Pharmacy
Miami University 1996 — 2000
BA, Zoology
Humana January 2013 - Present
Walmart October 2011 - January 2013
Walmart September 2010 - October 2011
Miami University January 2007 - August 2010
Skills
Customer Service, Leadership, Communication, Eco-friendly, Problem Solving, Positive Work..., Tenacious Work Ethic, Management
Education
Miami University 2005 — 2010
Bachelor's Degree, History
Miami University 2005 — 2010
Bachelor of Arts (B.A.), Anthropology
Preble Shawnee High School 2001 — 2005
Humana October 2014 - Present
Liberty Urgent Care March 2008 - August 2011
Texas Orthopedics Specialist's December 2009 - July 2010
Middletown Regional Hospital August 2005 - September 2007
Skills
Microsoft Office, Excel, Word, Research, Healthcare, Customer Service, PowerPoint, Access, Accounting, Problem Solving, Social Media, Writing
Education
Miami University 2011 — 2011
Accounting
Middletown High School
GED
Humana January 2014 - Present
Mercer June 2010 - December 2013
Skills
Actuarial Science, Employee Benefits, Retirement, Insurance, Health Insurance, Actuaries, Communication Skills, Volunteering, Actuarial Exams, Reinsurance, Access, Analysis, Financial Analysis, Risk Management, Microsoft Excel, Microsoft Office
Education
Michigan Technological University 2006 — 2010
Bachelor's degree, Mathematics - Actuarial Science
Heaven Hill Distilleries October 2012 - Present
Heaven Hill Distilleries May 2005 - September 2012
Humana October 2004 - May 2005
Skills
Marketing, Marketing Strategy, Marketing Communications, Brand Development, Event Planning, Sales, Marketing Research, Brand Awareness, Pricing
Education
Mid-Continent University 2009 — 2011
Bachelors, Business Management
Highmark Blue Cross Blue Shield September 2014 - Present
Humana July 2012 - September 2014
CareSource Management Group August 2011 - September 2012
WellPoint May 2007 - August 2011
Anthem Prescription Management May 2003 - May 2007
Anthem Prescription Management 2002 - 2005
Costco Wholesale January 2000 - May 2002
Drug Emporium January 1996 - January 2000
Skills
Pharmacy Benefit..., Managed Care, Medicaid, Healthcare, Pharmacy, Utilization Management, Clinical Research, Medicare, HIPAA, Process Improvement, Pharmacists, Cardiology, Data Analysis, Diabetes, Pharmacy Automation, Leadership, Cross-functional Team..., Program Management, Medicare Part D, Management, Health Policy, Provider Relations, Patient Education, Healthcare Consulting, Clinical Pharmacy, Pharmacoeconomics, Healthcare Industry, Disease Management, Quality Improvement, Medicaid Managed Care, Healthcare Information..., Health Insurance, HMO, Informatics, Healthcare Management, EHR, EMR, Hospitals, Health Economics, Patient Safety, Clinical Trials, Long-term Care, Physicians, Medication Therapy..., Medicine, Oncology, Endocrinology, Home Infusion, Pharmaceutical Industry, Healthcare Reimbursement
Education
Ohio Northern University 1991 — 1996
BS Pharm, Pharmacy
Miami University 2009 — 2011
MBA, Business Administration - Finance
University of Arizona Pharmacoeconomics and Health Outcomes Training Program, 2006Miami University 2006 — 2006
Masters, Business Administration
Lighthouse Group April 2013 - Present
Humana January 2009 - March 2013
Humana January 2005 - January 2009
Universal Insurance Services December 2002 - December 2004
Skills
Health Insurance, Employee Benefits, Life Insurance, Disability Insurance, Health Savings Accounts, Term Life Insurance, Critical Illness, Whole Life, Brokers, Accident, Health Care Reform, Voluntary Employee..., Insurance, Sales, Underwriting, New Business Development, Account Management, Benefits Administration
Education
Michigan State University 1995 — 1999
Bachelors, Marketing
Michigan State University - Eli Broad College of Business 1995 — 1999
BA, Marketing
MDLIVE, Inc. September 2015 - Present
HealthFitness January 2015 - September 2015
Humana May 2014 - January 2015
Healthways April 2013 - May 2014
Healthways January 2007 - April 2013
Skills
Account Management, Customer Relations, Customer Service, Business Management, Team Building, Public Speaking, Public Relations, Coaching, Sales, Healthcare, Management, Leadership, Marketing, Training, Program Management, Strategic Planning, Wellness, Strategy
Education
University of the Cumberlands 2012 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
Mid-Continent University 2004 — 2006
Bachelors Degree, Business Management
Western Kentucky University
Associates Degree, Business Technology
Humana May 2014 - Present
MedSolutions January 2012 - May 2014
Healthways, Inc. April 2005 - December 2011
Bridgestone/Firestone February 2003 - April 2005
Skills
Predictive Modeling, Program Evaluation, SAS
Education
Middle Tennessee State University 2001 — 2003
MA, Quantitative Psychology
Middle Tennessee State University 1997 — 2001
BS, Mass Communication with emphasis in Radio/Television Production, Psychology
Advocate Medical Group June 2011 - Present
Thomas Klarquist, PC July 2001 - June 2011
IPC 1999 - 2001
Humana 1996 - 1999
Charter Community Hospital 1993 - 1996
Charter Community Hospital 1993 - 1996
Charter Community Hospital 1993 - 1996
Charter Community Hospital 1993 - 1996
Skills
Internal Medicine, Healthcare, Board Certified, Sports Medicine, Medicine, Allergy, Medical Education, Surgery, Functional Medicine, Nutrition, Diabetes, Wellness, Treatment, Healthcare Management, Management
Education
Michigan State University College of Human Medicine 1983 — 1987
Doctor of Medicine (MD)
Western Michigan University 1979 — 1982
BS, Biology
Humana May 2014 - Present
Humana 2011 - 2013
Crowe Chizek and Company LLC 2004 - 2009
Skills
Business Analysis, Process Improvement, Microsoft Excel, Requirements Analysis, SDLC, Microsoft Office, Agile Methodologies, Project Management, Requirements Gathering, Business Process...
Education
Mid-Continent University 2011 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Humana May 2014 - Present
Norton Healthcare December 2002 - December 2004
Accenture July 1998 - October 2002
The Advisory Board Company September 1990 - December 1996
Skills
Process Improvement, Leadership, Program Management, Management, Strategy, Change Management, Performance Management, Healthcare, Health Insurance, Consulting
Education
Miami University 1985 — 1989
Bachelor’s Degree, Business/Commerce, General
United Healthcare September 2008 - Present
First Consulting Group March 2007 - August 2008
Southland Christian Church 2006 - 2007
CHA Health 2005 - 2006
Humana 2005 - 2006
Siemens 2002 - 2004
EC-Gate 2000 - 2002
Epic Data 1998 - 2000
McQuay 1996 - 1997
Skills
SDLC, Process Improvement, Project Management, Integration, Agile Methodologies, Business Analysis, Strategic Planning, Software Project..., IT Strategy, Business Process..., Program Management, Product Management, Six Sigma, Vendor Management, Software Development, PMO, Requirements Analysis, Requirements Gathering, Management, IT Management, Cross-functional Team..., Visio, Project Planning
Education
Michigan Technological University 1988 — 1994
Bachelor of Science (BS), Mechanical Engineering
Humana April 2008 - Present
Humana September 2004 - April 2008
Asurion May 2004 - September 2004
Shop At Home Network March 2003 - May 2004
Sprint July 1999 - September 2002
Skills
Training Delivery, E-learning, Healthcare, Instructional Design, E-Learning, Leadership Development, Coaching, Call Centers, Customer Service, Employee Benefits, Employee Training, Leadership, Performance Management, Strategic Planning, Training, Workshop Facilitation
Education
Middle Tennessee State University 1985 — 1990
Bachelor of Science (BS), Industrial and Organizational Psychology
Data Intensity September 2013 - Present
Vause, Inc July 2010 - August 2013
Honeywell UOP June 2009 - July 2010
Honeywell FM&T January 2007 - June 2009
Honeywell April 2005 - January 2007
Nestle Waters North America 2002 - 2005
Humana 1997 - 2001
FMC August 1995 - April 1997
Amoco 1992 - 1994
Skills
Succession Planning, Employee Relations, Talent Acquisition, Human Resources, Performance Management, Workforce Planning, Organizational..., Labor Relations, Leadership Development, College Recruiting, Coaching, Change Management, Training, Employment Law, Team Building, HR Policies, Strategic Planning, Union Avoidance, HR Transformation, Career Development, Talent Management, Organizational..., HR Consulting, Conflict Resolution, Executive Pay, Interviews, Organizational Design, Deferred Compensation, Onboarding, Process Improvement, Employee Benefits
Education
Michigan State University 1986 — 1992
Master of Labor and Industrial Relations
Humana September 2012 - Present
Pomeroy March 2012 - September 2012
RecoverCare LLC July 2010 - March 2012
Primerica November 2007 - September 2011
RecoverCare LLC August 2009 - July 2010
Handmark November 2008 - August 2009
Sprint October 2003 - May 2008
Sprint January 2001 - October 2003
Skills
Test Planning, Wireless, Quality Assurance, Mobile Software, Billing Systems, Blackberry, Provisioning, Process Improvement, Testing, Quality Center, Product Development, Planning, Mobile, Microsoft Office, CDMA, Troubleshooting, Problem Solving, Windows, Software Quality..., Telecommunications, Application Development, Outlook, Documentation, Cellular, Business Analysis, Product Management, Vendor Management, Unix, Series 6, Series 63, Asset Evaluation, User Acceptance Testing, Integration, Billing, Deployment, Requirements Analysis, Visio, Agile, Change Management, Process Development, SQL Server, Scrum, Project Planning, Software Documentation, Microsoft SQL Server, Business Intelligence, Mobile Applications, Mobile Devices, SDLC, System Deployment
Education
MidAmerica Nazarene University 2002 — 2004
MBA, Business Administration and Management, General
MidAmerica Nazarene University 1997 — 2000
Bachelor of Arts, Business Administration, Computer Information Systems
Harrisonville High 1994 — 1997
Humana March 2013 - Present
Humana November 2011 - March 2013
Toyota July 2008 - October 2011
Skills
Procurement, Purchasing, Strategic Sourcing, Supply Management, Supply Chain Management, Supplier Development, Supply Chain, Materials Management, Lean Manufacturing, Continuous Improvement, Supplier Negotiation, Inventory Management
Education
Michigan State University 2003 — 2008
Supply Chain Management
Humana Senior ManagerAccentureJuly 1998 - September 2002
Advisory Board Company 1990 - 1996
Education
Miami University 1981 — 1985
Meritain Health July 2013 - Present
Humana June 2009 - January 2013
Humana June 2006 - June 2009
UnitedHealthcare June 2003 - June 2006
Humana June 1996 - June 2003
Employers Health Insurance (became Humana) 1994 - 1996
Share Health Plan, (United Healthcare) 1992 - 1994
Lincoln National Group 1990 - 1992
Skills
Sales, Business Development, Strategic Partnerships, Negotiation, Team-oriented, Process Improvement, New Business Development, Leadership, Training, Business Planning, Strategic Planning, Dental Sales, Vision Sales, Risk Management, Medicare, Disability Insurance, Team Building, Contract Negotiation, Team Leadership, Executive Management, Term Life Insurance, Product Development, Sales Process, Leadership Development, Health Policy, Cross-functional Team..., Life Insurance, Selling, Sales Management, Consulting, Marketing Strategy, Marketing, Strategy, Small Business, Start-ups, Sales Operations, Management Consulting, Business Strategy, CRM, Program Management, Healthcare, Managed Care, Management, Direct Sales, COBRA, Health Care Reform, Competitive Analysis, Health Savings Accounts, Long-term Care, Lead Generation
Education
Michigan State University 1986 — 1989
BA, Psychology
Universidad Nacional de Education UNED 1987 — 1987
Minor, Spanish
Humana Account/ Sales ExecutiveC. W. Costello / CBSI / Covansys1999 - 2003
Bank One July 1995 - February 1999
Education
Miami University 1988 — 1992
BSBA, Finance
Keller Williams Realty Southeast Region December 2014 - Present
CSHM LLC August 2013 - April 2014
Cogent HMG March 2011 - May 2013
Prison Health Services October 2003 - March 2011
The Psychiatric Hospital at Vanderbilt March 2003 - August 2003
Humana August 1999 - October 2002
CIGNA Healthcare 1996 - 1999
Skills
Healthcare, Managed Care, Physicians, Provider Relations, Contract Negotiation, Hospitals, Process Improvement, Healthcare Management, Credentialing, Healthcare Industry, Physician Relations, Team Building, Budgets, Microsoft Office, Medicare, Strategic Planning, Healthcare Consulting, Healthcare Information..., Management, Revenue Cycle, HIPAA, Account Management, PPO, Project Management, Training, Medicaid, Contract Management, Mergers & Acquisitions, Practice Management, Administration, Network Development, Leadership, Medical Compliance, Insurance, Policy, Compliance, Dental Insurance
Education
Middle Tennessee State University 1989 — 1996
MA, History
Middle Tennessee State University 1983 — 1986
BBA, Marketing, Recording Industry Management
Warren High School 1978 — 1981
Humana May 2014 - Present
Humana October 2012 - May 2014
BlueCross BlueShield of Tennessee July 2012 - August 2012
Dell November 2005 - May 2008
Skills
Forecasting, Customer Service, Actuarial Science, Insurance
Education
Middle Tennessee State University 2009 — 2012
Master of Science in Professional Science (MSPS), Actuarial Sc
University of Wisconsin-Parkside 2002 — 2005
Bachelor's, Communication
Humana May 2011 - Present
Skills
Life Insurance, Fixed Annuities, Term Life Insurance, Long-term Care, Sales, Talent Acquisition, Performance Management, Public Relations, Insurance, Critical Illness, Customer Service, Health Insurance, Social Media, Small Business, Marketing, Cold Calling, Medicare Advantage, Medicare Supplements, Medicare Prescription...
Education
Miami University 1972 — 1976
Bachelor of Science (BS), Art Teacher Education
Service Logic February 2013 - Present
Gates Corporation, a Tomkins company August 2010 - October 2012
Tomkins plc October 2007 - July 2010
Oldcastle APG 2002 - 2007
Reilly Industries 1996 - 2002
Humana October 1990 - December 1995
Ernst & Young August 1986 - September 1990
Skills
Leadership, Global Management, Business Strategy, Business Planning, Manufacturing..., Budget Process, Restructuring, Sarbanes-Oxley Act, Financial Reporting, Capital Budgeting, SEC filings, Forecasting, Business Process..., S&OP implementation, Distribution Center..., Global Sourcing, Business Process..., Financial Analysis, Hyperion Enterprise, Oracle Applications, Mergers, Budgets, Internal Controls, Strategy, Due Diligence, Start-ups, Global Finance, Financial Controlling, Mergers & Acquisitions, Financial Regulation, Strategic Planning, Manufacturing, ERP, Process Improvement, Cost Accounting, Accounting, Income Statement, Managerial Finance, Acquisition Integration, Working Capital..., Variance Analysis, Consolidation, P&L
Education
Miami University 1982 — 1986
B.S.
Evolent Health July 2015 - Present
Aetna May 2014 - July 2015
Humana October 2005 - May 2014
Skills
Insurance, Data Analysis, Health Insurance, Long-term Care, Employee Benefits, Healthcare, Underwriting, Process Improvement, Sales, Disability Insurance, Microsoft Excel, New Business Development, Financial Analysis, Risk Management, Life Insurance, Project Management, Marketing, Leadership, Managed Care, Business Analysis, Customer Service, Account Management, Team Building, SDLC, Strategic Planning
Education
University of Louisville 2008 — 2010
Master of Business Administration (MBA)
Miami University 2000 — 2005
Bachelor of Science (B.S.), Accounting
Norton Healthcare June 2014 - Present
Humana July 2013 - June 2014
Norton Healthcare June 2011 - June 2013
Norton Healthcare November 2009 - June 2011
Kentucky Center for the Performing Arts October 2007 - November 2009
American Red Cross - Louisville Area Chapter February 2007 - October 2007
St. Joseph Children's Home November 2006 - February 2007
St. Joseph Children's Home March 2006 - November 2006
Kentucky Science Center September 2005 - March 2006
Speed Art Museum March 2005 - March 2006
Skills
Microsoft Office, Excel, Non-profits, PowerPoint, Word, Problem Solving, Outlook, Access, Data Analysis, Grant Writing, Healthcare, Business Analysis, Writing, Fundraising, Crystal Reports, Epic Resolute..., Microsoft Excel, BO Web Intelligence, Epic Clarity Data Model, Epic Systems, Team Building, Healthcare Information..., Customer Service, Databases, Microsoft Word, Visio, SharePoint, EHR, Meditech, Healthcare Industry, SQL, Process Improvement, Nonprofits
Education
University of Louisville 2001 — 2005
B.A.
Miami University 2000 — 2001
N/A
Target January 2015 - Present
Target October 2013 - December 2014
Target January 2013 - October 2013
Target September 2011 - January 2013
Target April 2010 - September 2011
Humana June 2008 - August 2008
Skills
Inventory Management, Strategic Planning, Merchandise Planning, Cross-functional Team..., Retail, Supply Chain Management, Supply Chain, Strategy, Program Management
Education
University of Minnesota - Carlson School of Management 2012 — 2015
MBA, Finance Emphasis
Miami University 2005 — 2009
B.S., Marketing
Humana 2011 - Present
Humana 2008 - 2011
Humana 2006 - 2008
Humana 2005 - 2006
Humana 2004 - 2005
Humana 2002 - 2005
Humana 2001 - 2002
Humana 2000 - 2001
Medical Mutual of Ohio 1989 - 1999
Skills
Health Insurance, Employee Benefits, Insurance, Disability Insurance, Leadership, Process Improvement, Managed Care, Underwriting, Medicare, Life Insurance, Long-term Care, Brokers, HIPAA, Claim, Provider Relations
Education
Miami University 1980 — 1984
B.S., Accounting, Finance
West Geauga High School 1977 — 1980
Software development June 2009 - Present
Lakeland College 2009 - Present
The Manitowoc Company 2006 - 2009
Lakeland College 1990 - 2006
Humana 1989 - 2006
Dickinson-Iron District Health Department January 1987 - January 1989
Education
Nova Southeastern University
Ed.D, Computing & Information Technology
University of Wisconsin-Green Bay
M.S., Systems Analysis
Michigan Technological University
B.S., Management Information Systems
Humana January 2008 - June 2014
Standard Insurance Company 2004 - 2008
Skills
Certified Employee..., Health Insurance, Brokers, Disability Insurance, Insurance, Term Life Insurance, Employee Benefits
Education
Miami University
BA, Political Science
Humana November 2001 - Present
Skills
Business Intelligence, Data Warehousing, Databases, SDLC, Oracle, Unix, Database Design, Project Management, Analytics, Visio, Requirements Gathering, Enterprise Software, Database Administration, ETL, SharePoint, Business Analysis
Education
Middle Tennessee State University 1990 — 1992
MBA, Concentration in Information Systems
Tennessee Technological University 1982 — 1986
BS, Information Systems
Humana June 2014 - Present
Great Lakes Caring May 2005 - June 2014
Wayne Health & Rehab October 2012 - December 2012
Hartford Nursing & Rehab April 2004 - May 2005
Skills
Social Services, Case Managment, Psychotherapy, Healthcare, Elder Care, Community Outreach, Grief Counseling, Medicare, Gerontology, Case Management, Case Management Services, Interventions, Medical Social Work, Palliative Care, Psychosocial
Education
Michigan State University
MSW, Clinical Social Work
Spring Arbor University
BSW, Social Work
Humana January 2015 - Present
Mindtree November 2013 - January 2015
GPM Investments June 2011 - October 2013
GPM Investments August 2010 - June 2011
Citizens Bank September 2009 - July 2010
CB Richard Ellis January 2008 - December 2008
CB Richard Ellis August 2005 - December 2007
Skills
QlikView, Data Visualization, SQL, Data Analysis, Data Modeling, Forecasting, Microsoft SQL Server, Strategy, SSRS, Finance, Financial Analysis, Visual Studio, Business Analysis, KPI Dashboards, Performance Dashboards, Agile Methodologies, Business Intelligence, Project Management, Analysis, Customer Service
Education
Michigan State University 2001 — 2005
Bachelors
Trinity Health June 2010 - Present
Humana August 2006 - June 2010
Education
Michigan State University
BS, Medical Technology
Humana September 2010 - February 2013
Humana January 1999 - September 2010
YWCA of Greater Cincinnati January 1997 - August 1998
Student Loan Funding July 1988 - December 1996
PricewaterhouseCoopers July 1986 - July 1988
Skills
Process Improvement, Medicare, Healthcare, Strategic Financial..., Employee Benefits, Access, Financial Analysis, Medicaid, Data Analysis, Financial Reporting, Team Building, Sarbanes-Oxley Act, Strategic Planning, Visio, Leadership, Healthcare Management, Accounting, Managed Care, Forecasting, Insurance, Account Reconciliation, Business Analysis, HIPAA, Healthcare Information..., Health Insurance
Education
Miami University 1982 — 1986
Business, Accounting
United Insurance Company of America April 2013 - Present
Humana January 2013 - Present
Arcadian Health Plan June 2009 - January 2013
Alfa Insurance February 1992 - April 2006
Skills
Outlook, Sales Management, Strategic Planning, Word, Managed Care, Medicare, Medicare Supplements, Microsoft Office, Insurance, Healthcare, Salesforce.com, Product Development, Marketing Strategy, Medicaid, Microsoft Word, Health Insurance, Training
Education
Macon State College 1981 — 1984
Associate of Science (A.S.), Business Administration
Facilitate Health 2000 - Present
Institute for Healthcare Communication 1999 - Present
Wake Forest Baptist Health 1994 - 1997
AvMed Health Plans 1993 - 1994
Miami Valley Hospital 1989 - 1992
SSM Health Care January 1989 - October 1989
SSM Health Care January 1988 - December 1988
UnitedHealth Group 1986 - 1988
Humana 1985 - 1986
McCullough Hyde Memorial Hospital 1985 - 1985
Skills
Physician Coaching, Physician Relations, Team Facilitation, Group Dynamics, MBTI, Healthcare Consulting, Healthcare Management, Conflict Management, Public Health, Medical Group Management, Affordable Care Act, Health Policy, Local Government, Community Development
Education
Miami University
Bachelor of Arts (B.A.), Communication and Theater
Xavier University
MHA, Hospital and Health Care Administration/Management
Knightmist Blog November 2011 - Present
Humana September 2005 - Present
HorrorAddicts.net January 2009 - October 2012
APAC Customer Services September 2000 - September 2005
Skills
Call Centers, Entertainment, Employee Benefits, Blogging, Customer Service, Insurance, Time Management, Health Insurance, Film, Process Improvement, Workforce Management
Education
Michigan Technological University 1992 — 1997
Bachelors of Science, Business Adminstraiton
Humana June 2014 - Present
Humana March 2013 - June 2014
Humana December 2011 - March 2013
Humana September 2010 - December 2011
Summit Energy September 2008 - August 2010
Dorothy Sayers Classical School September 2007 - June 2008
Accident Fund Insurance Company of America August 2005 - January 2007
Michigan Health and Hospital Association July 2004 - July 2005
Office of Congressman Mike Rogers, MI-08 January 2003 - April 2003
Skills
Strategic Planning, Project Management, Process Improvement, Microsoft Excel, Data Analysis, Access, SharePoint, Public Speaking, Oral & Written..., Research, PowerPoint, Lateral Thinking, Business Analysis, Six Sigma, Analysis, Leadership, Strategy, Training, Team Building
Education
Michigan State University 2000 — 2004
Bachelor, Political Theory and Constitutional Democracy
Plymouth Christian Academy 1987 — 1997
IASIS Healthcare February 2006 - Present
Humana 1999 - 2003
Skills
Healthcare Management, Health Information..., Revenue Cycle, Employee Relations, EMR, Medicare, HIPAA, Physician Relations, Managed Care, Hospitals, Healthcare Consulting, Medicaid, Healthcare Information..., Performance Improvement, Medical Terminology, EHR, Healthcare Industry
Education
Miami University 1986 — 1991
Bachelor of Science (BS), Organizational Behavior, Marketing, and Human Resources
Humana September 2006 - July 2010
Bosquett & Company August 2005 - September 2006
Arthur J. Gallagher & Co. May 2001 - August 2006
MARS Advertising November 1999 - April 2001
Education
Michigan State University
BS, Marketing
Humana January 2013 - Present
Humana April 2009 - January 2013
WellPoint January 2001 - March 2009
Medco January 2000 - January 2001
Skills
Managed Care, Medicaid, Pharmacy Benefit..., Healthcare, Pharmacists, Medicare, Pharmacy Automation, Health Insurance, Pharmacy, Long-term Care, Healthcare Industry, Medicare Part D, Home Infusion, Disease Management, Healthcare Consulting, Process Improvement, Cross-functional Team..., Strategic Planning, Pharmaceutical Industry, Specialty Pharmaceutical, Program Management, Cross Functional Team..., Project Planning, Healthcare Management
Education
Xavier University 2005 — 2007
Master of Business Administration (MBA), Accounting and Finance
University of Cincinnati 2000 — 2001
Doctor of Pharmacy (PharmD), Pharmacy
University of Cincinnati 1996 — 2000
Bachelor of Pharmacy (BS Pharm), Pharmacy
Miami University 1995 — 1996
Chemisty & Physics
Priority Health May 2009 - Present
National City Insurance Agency July 2007 - May 2009
Humana January 2005 - July 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Outlook, English, Windows, Teaching, HTML, Insurance, Strategic Planning, Sales, Leadership, Health Insurance, Employee Benefits, Managed Care, Healthcare, Team Building, Account Management, Life Insurance, Disability Insurance, Management, Medicare
Education
Oakland University 2000 — 2002
Bachelor of Science (BS)
Michigan State University 1998 — 2000
Mary Kay Cosmetics August 2010 - Present
Humana August 2005 - Present
Lucy Pritchett September 2004 - Present
Education
Miami University 1999 — 2003
Bachlor's, Health and Sports Studies
Humana May 2013 - Present
Humana March 2011 - May 2013
Kroger January 2009 - June 2011
Skills
Data Entry, Outlook, Microsoft Word, Customer Service, PowerPoint, Microsoft Office, Microsoft Excel, Pharmacy Technicians, Pharmacy Practice, Associate Development, Managing Associates, Pharmacy
Education
Miami University 2013 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Cincinnati 2006 — 2011
BS, Criminal Justice
Humana December 2011 - Present
ACS Learning Services October 2010 - May 2011
University of Louisville June 2009 - June 2010
University of Louisville August 2009 - May 2010
Seven Counties Services May 2007 - November 2007
Jewish Hospitals - Our Lady of Peace March 2005 - February 2007
Emoda Gallery and Custom Designs August 2004 - January 2006
Skills
Crisis Intervention, Leadership, Process Improvement, Public Speaking, CRM, Mental Health, Training, Analysis, Program Management, Research, Management, Strategic Planning, Team Building
Education
University of Louisville
Master of Science, Experimental Psychology
Miami University
Bachelor of Arts & Science, Psychology and Creative Writing
Jupiter Beach Annuities Plus May 2014 - Present
The Villages Insurance Plus May 2009 - Present
Avesis February 2008 - May 2009
Humana June 2006 - February 2008
CompBenefits February 2000 - February 2006
Vision Care Plan June 1996 - July 2000
Vision Service Plan June 1990 - July 1996
Universal Medical Instrument Company September 1983 - February 1989
Education
Michigan State University 1974 — 1976
BS, Business Management
Delhi State University 1971 — 1973
AAS, Hotel Management
Humana July 2014 - Present
Council on Aging of Southwestern Ohio May 2012 - July 2014
LifeSpan, Inc. May 2011 - May 2012
Miami University April 2001 - April 2011
Skills
Case Management, Crisis Intervention, Social Services, Mental Health, Program Development, Community Outreach, Nonprofits, Volunteer Management, Fundraising, Grant Writing, Public Speaking, Program Evaluation, Cpr Certified, Event Planning, Group Therapy, Motivational..., Staff Development, Behavioral Health, Mental Health Counseling, Customer Service
Education
Miami University 2008 — 2010
Bachelor of Science (B.S.), Social Work
Miami University 2003 — 2008
Bachelor of Arts (B.A.), Psychology
Humana September 2011 - Present
Education
Mid-Continent University
Bachelors of Science, Business Management
Aetna July 2013 - Present
Humana February 2005 - July 2013
Great West Healthcare June 2002 - February 2005
New England Financial Employee Benefits June 2001 - June 2002
Skills
Insurance, Employee Benefits, Account Management, Health Insurance, Disability Insurance, Sales, Sales Management, New Business Development, Customer Service, Health Savings Accounts, Marketing, Self-funded
Education
Miami University 1996 — 2001
BA, Political Science & Latin American Studies
Express Scripts May 2011 - Present
Humana March 2009 - April 2010
Pharmacy tech April 2008 - December 2008
Omnicare Pharmacy March 2007 - March 2008
Item Entry/ Pharmacy Tech February 2005 - March 2007
Education
Colerain Senior High school
Miami University
Bachelor, Integrative Studies; Organizational Leadership and Applied Sociology
Union Pacific Railroad May 2015 - Present
Union Pacific Railroad June 2013 - May 2015
Union Pacific Railroad January 2013 - May 2013
Humana May 2012 - December 2012
Skills
Simulation Software, Unity3D, C#, C, Microsoft Office, Visual Studio, SQL
Education
Michigan State University 2009 — 2013
Bachelor's degree, Computer Science
Humana 1984 - Present
Education
Michigan State University 1978 — 1983
Bachelor of Arts (B.A.), Business Administration/Personnel Administration
SunTrust Bank August 2014 - Present
Humana 2009 - August 2014
PNC 1998 - 2009
Skills
Talent Management, Employee Relations, Organizational..., Insurance, Organizational Design, Employee Engagement, Process Improvement, Talent Acquisition, Workforce Planning, Team Building, Human Resources, Performance Management, Leadership Development, HRIS, Onboarding, Personnel Management, HR Transformation, Employee Benefits, Organizational..., Change Management, Healthcare, Vendor Management, Leadership, Budgets, Coaching, Recruiting, Project Management, Succession Planning, Deferred Compensation, Six Sigma
Education
Miami University
Bachelor of Science (BS), Organizational Behavior Studies
Xavier University
Master of Business Administration (MBA)
Humana July 2004 - Present
Humana December 2000 - July 2004
Humana November 1998 - December 2000
Humana May 1995 - November 1998
Anthem February 1993 - May 1995
Skills
Insurance, Health Insurance, Underwriting, Financial Analysis, Employee Benefits, Financial Reporting, Process Improvement, Accounting, Risk Management, Commercial Insurance, Sarbanes-Oxley Act, Access, Strategic Financial...
Education
Miami University 1984 — 1988
Bachelor of Science (B.S.), Accounting
Humana October 2014 - Present
Humana August 2011 - October 2014
Humana RightSource Call Center October 2008 - November 2011
RightSource Pharmacy November 2010 - August 2011
Skills
Pharmacy Technicians, Call Centers, Process Improvement, Leadership, Team Building, Management, Lean Six Sigma, Program Management, Training
Education
Miami University 2001 — 2005
Bachelor of Arts, Mass Communication/Media Studies
Humana June 2015 - Present
Humana May 2014 - Present
Integrys Energy Group May 2013 - August 2013
Michigan Technological University August 2012 - May 2013
Necedah Area Public Schools October 2006 - May 2009
Skills
Java, Visual Basic, Software Documentation, Programming, C#, SQL, HTML5, Art, C, C++, Video Editing, VB.NET, Crystal Reports, VBA, SharePoint, Agile Methodologies, MVC Architecture, Scrum, MVC 4, JavaScript, jQuery
Education
Michigan Technological University 2011 — 2015
Bachelor’s Degree, Computer Science
Northern Michigan University 2010 — 2011
Non Degree-Seeking
Catholic Health Partners February 2005 - Present
CompManagement, Inc. January 2003 - February 2004
Humana February 1995 - December 2002
Good Samaritan Hospital June 1990 - February 1995
Skills
Case Management, Nursing, Healthcare, Healthcare Management
Education
Miami University 1986 — 1990
Bachelor of Applied Science (B.A.Sc.), Registered Nursing/Registered Nurse
Humana June 2015 - Present
Humana June 2013 - May 2015
Humana September 2010 - June 2013
Skills
Customer Service, Microsoft Excel, Leadership, Management, Insurance, Analysis, Account Management, Strategic Planning
Education
Mid-Continent University
Associate's degree, Business Administration and Management, General
Mid-Continent University
Humana October 2011 - Present
Education
Miami University 2005 — 2010
Bachelor of Arts (B.A.), Anthropology
Humana January 2014 - Present
Humana June 2009 - Present
KMG Insurance June 2007 - June 2009
Memorial Health May 2005 - June 2007
Skills
Healthcare, Customer Service, Microsoft Excel, Leadership, Hospitals, Insurance, Strategic Planning, Management, Team Building, Nursing
Education
Michigan State University 1996 — 1999
Bachelor of Applied Science (B.A.Sc.), Registered Nursing/Registered Nurse
Montgomery College 1991 — 1994
Associate of Arts (A.A.), Registered Nursing/Registered Nurse