Humana Company
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S CEO: Bruce D. Broussard (Jan 1, 2013–) Subsidiaries: Health Value Management, Inc.,
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Humana Employees
Availity April 2014 - Present
Humana August 2012 - March 2014
WellDyneRx December 2009 - August 2012
United States Senator Bill Nelson June 2009 - September 2009
Skills
Account Management, Healthcare Management, Government Programs, Health Insurance, Pharmacy Benefit..., Licensed Life & Health..., Life Insurance, Dental Insurance, Vision Insurance, Commercial Sales, Healthcare Industry, Health Care Reform, HIPAA, Employee Benefits, Medicare Part D, Sales Operations, Strategic Planning, Healthcare Consulting, Health Policy, Vendor Management, Building Relationships, Sales, Process Improvement, Salesforce.com, Healthcare Information..., Strategic Partnerships
Education
Northwestern University 2006 — 2010
BA, Communication Studies, Political Science
Sciences Po 2008 — 2008
Northwestern-Sciences Po Program, European Union Studies
Humana June 2014 - Present
Upper Chesapeake Medical Center March 2013 - June 2013
Delaware County Memorial Hospital August 2011 - June 2012
First Health of the Carolinas Moore Regional Hospital November 2010 - June 2011
First Health of the Carolinas Moore Regional Hospital September 2009 - June 2011
RAF Lakenheath Hospital February 2007 - March 2008
Skills
Hospitals, Healthcare, Acute Care, Nursing, Policy, Interventions, Project Planning, BLS, ACLS, Critical Care, Patient Education, Patient Safety, Cpr Certified, PALS, Clinical Research, Medical/Surgical, Emergency Medicine, Case Managment
Education
Northwest Florida State College 2005 — 2006
Associate Degree, Nursing
Ursinus College 1998 — 2002
Bachelor of Science, Exercise & Sport Science/ French
Humana, Inc. April 2014 - Present
Humana, Inc. May 2011 - April 2014
Humana October 2007 - April 2011
Self -employed January 2007 - October 2007
Exervio Management Consulting July 2003 - December 2006
Pipal Research July 2001 - November 2002
Scient February 2000 - April 2001
McKinsey & Company September 1998 - January 2000
Northern Trust February 1997 - August 1998
Morgan Anderson & Company May 1994 - December 1996
Skills
Product Development, Retail, Healthcare, Strategic Planning, Business Strategy, Marketing Strategy, Marketing Research, Marketing Management, Market Research, Leadership, Start-ups, Marketing, Management Consulting, Management, Integrated Marketing, New Business Development, Analysis, Strategy, Competitive Analysis, Social Media, Program Management, Cross-functional Team...
Education
University of North Carolina at Chapel Hill 1992 — 1994
M.A., Journalism/Marketing
Northwestern University 1986 — 1990
B.S., Communications, Sociology
Humana January 2014 - Present
Humana January 2013 - January 2014
Humana May 2007 - December 2012
Humana 2012 - 2012
Greenbrier and russel January 2005 - May 2007
JJ Keller 2007 - 2007
Information Systems Engineering May 1997 - January 2005
Stone Container Corp December 1995 - May 1997
Skills
IT Project Lifecycle, Project Management, Agile Methodolgy, Vision, Scope, Scrum, .NET, C# 4.0, XML, ASP.NET, OO Software Development, Process-driven, Workflow, Workflow Management, Workflow Software, Workflow Applications, Designing, EMRs, HL7, SQL, Stored Procedures, WCF, Agile Methodologies, T-SQL, VB.NET, SDLC, Requirements Analysis, SharePoint, C#, Microsoft SQL Server, Business Analysis
Education
Northern Michigan University 1991 — 1996
Bachelor's degree, Computer Information Systems
Northern Michigan University 1991 — 1995
BS, CIS
Humana October 2013 - Present
Humana May 2013 - October 2013
Scott & White Health Plan 2001 - 2012
NCH Corporation September 1998 - February 2001
McKone & Company 1995 - 1998
Wilsonart LLC June 1992 - May 1995
Education
Southwest Texas State University 1992 — 1995
Bachelor of Arts (BA)
Northwestern University - Kellogg School of Management
Executive Program AHIP
Humana March 2014 - Present
Genworth December 2011 - March 2014
Coventry Health Care April 2001 - December 2011
Bloodhound, Inc. (Verisk Analytics) April 2000 - April 2001
Coventry Health Care April 1997 - April 2000
Continental Medical Systems, Inc (CMS) - Acquired by HealthSouth August 1996 - April 1997
Skills
Medicare, Health Insurance, Managed Care, Medicaid, Insurance, HIPAA, Provider Relations, Healthcare, Network Development, Healthcare Management, Process Improvement, Claim, Medicare Part D, Long-term Care, Strategic Planning, HMO, Healthcare Information..., Project Management, Data Analysis, Employee Benefits, SQL, Microsoft Access, Health Policy, Healthcare Industry, Business Process..., Leadership, Access, Analysis
Education
Penn State University 1994 — 1996
Master of Health Administration (MHA), Healthcare Administration
Northern Michigan University 1990 — 1994
Bachelor of Science (B.S.), Finance, Business Administration
Conversant, Inc. January 2015 - Present
Humana May 2012 - December 2014
Redbox December 2010 - November 2011
Walgreens June 2008 - November 2010
ABN AMRO Bank N.V. January 2007 - April 2007
Orbitz Worldwide July 2006 - January 2007
Skills
Analytics, Consumer Insights, Business Strategy, Marketing Strategy, Business Analysis, Analysis, Strategic Planning, SQL, Marketing Research, Microsoft Excel, Excel, Powerpoint, Consumer Behavior, Competitive Intelligence, Tableau, Survey Design, Microsoft Office, Statistics, Digital Marketing, Google Analytics, Customer Insight, PowerPoint, PostgreSQL
Education
Northwestern University 2013 — 2015
Master of Science (MS), Integrated Marketing Communications
Northwestern University 2004 — 2008
BS, Economics and Learning & Organizational Change
Humana May 2015 - Present
Humana April 2014 - May 2015
Taylor Law, PLLC September 2013 - January 2014
Lloyd & McDaniel, PLC March 2011 - September 2013
Immerman and Tobin Co., LPA August 2007 - February 2011
Hamilton County Prosecutor's Office 2005 - 2006
Skills
Legal Research, Civil Litigation, Litigation, Legal Writing
Education
Northern Kentucky University—Salmon P. Chase College of Law 2004 — 2007
JD, Law
Villanova University 2000 — 2004
BA, Double Major in Political Science & Communications
Humana April 2008 - Present
United States Air Force May 2003 - July 2014
USAA January 2007 - December 2007
Skills
Leadership, Strategic Planning, Security Clearance, Program Management, Data Analysis, Quantative Analysis, Predictive Analytics, Predictive Modeling, Data Mining, Big Data, SAS, R, Health Insurance, Healthcare, Medicare, Medicaid, Population Health, Disease Management, Diabetes, Respiratory Disease, Cancer, Neural Networks, Hadoop, Econometric Modeling, Principal Component..., Risk Modeling, Python, Web Mining, Text Mining, ARIMA Modeling, Cluster Analysis
Education
Northwestern University
Master of Science (M.S.), Predictive Analytics
The University of Texas at San Antonio
Bachelor of Business Administration (BBA), International Business
Humana March 2015 - Present
Humana March 2011 - March 2015
Law Office of Michael Monce March 2010 - July 2010
Ohio Justice & Policy Center November 2008 - April 2009
Procter & Gamble October 2005 - August 2008
ASAP Automation April 2001 - July 2005
WTVQ February 1999 - September 2000
Skills
Legal Writing, Legal Research, Research, Westlaw, Microsoft Office, PowerPoint, Editing, Marketing, Outlook, Negotiation, Public Relations, Press Releases, Customer Service, Journalism, Training, Process Improvement, Event Management, Social Media, Microsoft Word, Team Building, Event Planning, Project Management, Leadership, Strategic Planning, Facebook, Microsoft Excel, Time Management, Coaching, Marketing Communications, Management, Team Leadership, Social Networking, Blogging, Policy, Program Management
Education
Spalding University 2012 — 2014
Master of Science (MS), Business/Corporate Communications
Northern Kentucky University—Salmon P. Chase College of Law 2005 — 2009
JD, Law
University of Kentucky 1993 — 1997
B.A., Journalism, Political Science
Providence/Swedish ACO January 2014 - Present
Regence BlueShield January 2010 - January 2014
Trustmark Insurance September 2007 - February 2010
Benefit Harbor September 2006 - September 2007
CoreSource October 2005 - September 2006
Humana July 2002 - September 2005
BCBS-IL June 2001 - May 2002
OrbitCommerce & XOLIA.com December 1999 - May 2001
Andersen Consulting July 1995 - December 1999
Accenture 1995 - 1999
Skills
Strategic Planning, Sales Management, Product Development, Mergers, Market Analysis, Health Insurance, Employee Benefits, Insurance, Managed Care, Healthcare, Account Management, New Business Development, Underwriting, Team Building, Sales, CRM, Marketing, Strategy, Mergers & Acquisitions, Leadership, Management, Start-ups, Business Strategy, Product Management, Competitive Analysis, Public Speaking, Digital Marketing, Marketing Strategy
Education
Northwestern University - Kellogg School of Management 1999 — 2002
Master of Business Administration (MBA), Marketing & Business Strategy
Vanderbilt University 1991 — 1995
BE, Mechanical Engineering & Mathematics
Humana July 2015 - Present
Humana January 2014 - Present
Zachry Industrial, Inc. November 2013 - December 2013
American National Insurance October 2012 - October 2013
Joseph S Jobst Employee Benefits August 2009 - October 2012
Skills
Office Administration, Telecommunications, Human Resources, Accounts Receivable, PowerPoint development, Text Editing
Education
The University of Texas at San Antonio 2015 — 2017
Bachelor’s Degree, Construction Management
Northwest Vista College 2013 — 2015
Associate's degree, Business Administration and Management, General, 3.45 GPA
Humana September 2008 - Present
Kaiser Permanente 2004 - 2008
QualChoice Health Plan 1998 - 2006
Skills
Health Insurance, Employee Benefits, Insurance, Health Savings Accounts, Managed Care, Life Insurance, Disability Insurance
Education
Notre Dame College 1995 — 1999
Bachelor of Arts (B.A.), Human Resources Management and Services, Bachelors of Arts
Humana May 2014 - Present
Humana August 2011 - May 2014
Humana Inc. 2003 - August 2011
Palace of Auburn Hills May 2001 - August 2001
Skills
Health Insurance, Health Savings Accounts, Insurance, Disability Insurance, Life Insurance, Leadership, Employee Benefits, Sales, Brokers, Customer Service, Management
Education
Northern Michigan University 1997 — 2002
B.S., Public Relations
Walled Lake Western 1994 — 1997
Baptist Health (KY) February 2015 - Present
Baptist Healthcare System January 2013 - Present
CMD Health January 2012 - November 2012
Benefit Communications Incorporated July 2011 - February 2012
Humana January 2008 - July 2011
Humana August 2005 - January 2008
Skills
Sales Leadership, Change Management, Leadership Development, Strategy Development, Marketing Strategy, Organizational..., Operations Management, Organizational..., Marketing Communications, Healthcare, Insurance, Employee Benefits Design, Voluntary Employee..., Sales Management, Strategy, Executive Management, Employee Engagement, Managed Care, Health Insurance, Analysis, Management, Program Management, Employee Benefits, Coaching, Sales, Business Planning, CRM, Selling, Marketing, Project Management, Medicare, Strategic Planning, Health Savings Accounts, Team Building, Consulting, Product Development, Customer Service, Leadership, Process Improvement, Healthcare Industry
Education
Northern Kentucky University 1986 — 1990
BA, Communications/Journalism
Notre Dame Academy
Humana June 2012 - Present
Skills
Real Estate, Relocation, Foreclosures, Contract Negotiation, Investment Properties, Marketing, Management, REO, Strategic Planning, Training, Team Building, Sales Management, Marketing Strategy, Negotiation, Leadership, Budgets, Account Management, Mortgage Lending, Selling, Customer Service, Sales, Property, Property Management, Program Management, Analysis, Investments, Business Development, Small Business, Finance, Vendor Management, Insurance, Risk Management, New Business Development, Banking
Education
Northern Kentucky University 2001 — 2005
BA, Speech/Public Relations
Northern Kentucky University
BA Communications, Speech, Communications, Public Relations and Journalism
Humana January 2012 - Present
Marcum Search LLC December 2010 - January 2012
The McGehrin Group January 2002 - 2010
Skills
Full-cycle Recruiting, Internet Recruiting, Strategic Sourcing, Sourcing, Physician Recruitment, Sales Recruitment, Clinical Recruitment, Cold Calling, Building Relationships, Maintaining Business..., Applicant Tracking..., Benefits Negotiation, College Recruiting, Business Networking, Contract Recruitment, Crowdfunding, Crowdsourcing, Employee Benefits, Employee Relations, Executive Search, Financial Services, Friendly Personality, HRIS, Healthcare, Hiring, Human Resources, Information Technology, Interviews, Job Fairs, Leadership, Management, Manufacturing, Networking, New Hire Orientations, Onboarding, Open Minded, PeopleSoft, Performance Management, Permanent Placement, Personnel Management, Physicians, Recruiting, Recruitment Advertising, Relationship Building, Relationship Marketing, Resume Writing, SDLC, Sales, Screening, Screening Resumes
Education
Nova Southeastern University
Bachelor of Science, Psychology
Summithealth October 2012 - Present
Baxter Healthcare March 2004 - Present
BioLife Plasma Services 2004 - 2011
Humana September 2002 - May 2003
Aurora Health Care August 2001 - January 2002
St. Vincent Hospital Green Bay October 1980 - July 2001
Bellin Health November 1997 - May 1999
Skills
Hospitals, Phlebotomy, Healthcare, Hematology, IV, Clinical Trials, Nursing, Critical Care, Injectable, Medicine, Patient Safety, Internal Medicine
Education
NWTC Green Bay, WI 2007 — 2007
Northern Michigan University 1973 — 1975
Associate's degree, Registered Nursing/Registered Nurse, 3.0
Humana January 2014 - Present
Humana February 2012 - December 2013
Humana March 2009 - February 2012
Yum! Brands May 2008 - January 2009
Yum! Brands January 2007 - May 2008
GolinHarris June 2006 - December 2006
Wachovia Corp. December 2003 - August 2005
Wachovia Corp. June 2002 - December 2003
Skills
Integrated Marketing, Internal Communications, Public Relations, Marketing Communications, Social Media, Brand Management, CRM, Marketing, Leadership, Strategy, Strategic Planning, Change Management, Marketing Strategy, Corporate Communications, Nonprofits, Advertising, Strategic Communications, Coaching, Social Media Marketing, Market Research, Media Relations, Management, Customer Insight, Business Strategy, Cross-functional Team..., Public Speaking, Human Resources, Leadership Development, Employee Benefits, Organizational..., Operations Management, Healthcare, Team Building, Training
Education
Northwestern University 2005 — 2006
Master of Science, Integrated Marketing Communications
University of North Carolina at Chapel Hill 1998 — 2002
Bachelor of Arts, Journalism
Citigroup May 2006 - Present
Quest Diagnostics May 2004 - 2006
LabOne May 1997 - May 2004
Humana August 1989 - May 1997
St Francis Hospital Maryville Missouri August 1981 - August 1989
Skills
Requirements Gathering, Vendor Management, Business Intelligence, Microsoft SQL Server, SQL
Education
Northwest Missouri State University 1979 — 1983
BS, Management Data Processing
GSK May 2015 - Present
GlaxoSmithKline January 2014 - May 2015
GlaxoSmithKline January 2013 - December 2013
GlaxoSmithKline January 2012 - December 2012
GlaxoSmithKline June 2010 - December 2011
Humana 2009 - 2009
Health Care Futures 2006 - 2008
Skills
Internal Communications, Strategic Planning, Healthcare, Leadership, Cross-functional Team..., Project Management, Strategy, Pharmaceutical Industry, Marketing, Business Strategy, Program Management
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2008 — 2010
Master of Business Administration (MBA)
Northwestern University 2002 — 2006
BA, Economics and Art History
Humana June 2014 - Present
US Army, 4th Cavalry Brigade May 2011 - June 2014
US Army, Accessions Command November 2010 - May 2011
US Army, Noncommissioned Officer Academy at Fort Knox March 2008 - November 2010
Skills
Teaching, Public Speaking, Customer Service, Editing, Training Facilitation, Leadership Development, Instructional Design, Critical Thinking, Creative Problem Solving, Change Management, Military, Army, DoD, Teamwork, Military Operations, Microsoft Office, Military Experience, Time Management, Training, Leadership, Operational Planning, Security Clearance, Program Management, Force Protection
Education
Norwich University 2014 — 2016
Master's Degree, Leadership
Western Kentucky University 2013 — 2014
Graduate Certificate, Instructional Design
University of Louisville 2010 — 2013
Bachelor of Science (B.S.), Organizational Leardership and Learning, GPA 4.0
Humana January 2014 - Present
Humana June 2013 - February 2014
Optum October 2012 - May 2013
Optum November 2009 - October 2012
UnitedHealthcare October 2007 - November 2009
UnitedHealth Group December 2004 - October 2007
UnitedHealthcare August 2002 - December 2004
Tiber Group 1999 - 2002
MMI Companies (acquired by St. Paul) 1998 - 1999
Rush 1996 - 1998
Skills
Managed Care, Healthcare, Strategic Planning, Insurance, Account Management, Business Relationship..., Acquisition Integration, Wellness Programs, Disease Management, Health Insurance, Employee Wellness, Health Policy, Medicare, Process Improvement, Strategy, Team Building, Employee Benefits, Leadership, Health Savings Accounts, Healthcare Information..., Strategic Partnerships, Medicaid, Utilization Management, Executive Management, Healthcare Consulting, Healthcare Management, CRM, Hospitals, Wellness, Healthcare Industry, PPO, Behavioral Health, Employee Wellness..., Health Education, Public Health, Physician Relations, Management Consulting, Underwriting, HMO, Network Development, Pharmacy Benefit..., Health Care Reform, Quality Improvement, HIPAA, Medicare Part D, Provider Relations, Revenue Cycle, EHR, Health Information..., Physicians
Education
Northwestern University - Kellogg School of Management 2011 — 2011
Accelerating Sales Force Performance
Rush University 1996 — 1998
MS, Health Administration, Health Care Business Administration
University of Illinois at Chicago 1993 — 1994
MPH, Public Health
MedSynergies April 2014 - Present
CROSSMARK August 2013 - April 2014
Humana September 2012 - January 2013
CIGNA June 2009 - September 2012
Northrop Grumman July 2008 - May 2009
Citi November 2006 - July 2008
Skills
Human Resources, Disability Management, Employee Benefits, FMLA, PeopleSoft, Payroll, Disability Insurance, Benefits Administration, New Hire Orientations, HR Policies, Onboarding, COBRA, Personnel Management, HRIS, Applicant Tracking..., Open Enrollment, Workers Compensation, Customer Service, Process Improvement, Policy
Education
Northwood University-Texas 2006 — 2009
(BBA), Business Administration and Management, General
Tarrant County College 2003 — 2005
Associate of Arts (A.A.), Art/Art Studies, General
Humana
Skills
Strategic Planning, Customer Service, Process Improvement, Training, Budgets, Microsoft Office, Leadership, Public Speaking, Project Management, Sales, Team Building
Education
Holmes High School
Northern Kentucky University 1986 — 1993
Bachelor of Arts (BA), Radio Television and Film
Humana September 2012 - Present
Nielsen October 2008 - June 2011
Perot Systems Government Services May 2008 - August 2008
Skills
Internet/Intranet..., Microsoft Office, Symantec Endpoint..., HTML, Joomla, LAN-WAN, VoIP, Disaster Recovery, Windows XP Pro, Windows 7 Migration, AS400 system, Lotus Notes, Altiris Deployment..., DART Sales Manager, PGP, Remedy Ticketing System, Cisco VoIP, Active Directory..., Checkpoint, Blackberry, Citrix, VMware Workstation, VMware View, CompTIA A+ Certification
Education
Northern Virginia Community College 2012 — 2012
Computer Science
Wells Fargo May 2015 - Present
JPMorgan Chase April 2014 - December 2014
Sunset Canyon Realty June 2008 - October 2009
Statler Properties January 2008 - May 2008
Coventry Health Care October 2005 - September 2007
HCA Physician Services February 2005 - October 2005
Coldwell Banker D'Ann Harper, REALTORS August 2003 - September 2004
Humana 1998 - 2003
Internal Revenue Service January 1995 - June 1998
Skills
Microsoft Office, Low Level Programming, PowerPoint, Programming, Java, Microsoft Word, Windows, Microsoft Excel, English, Access, Sales, Banking, Contract Negotiation, Project Management, Customer Service, Management, Process Improvement, Team Building, Leadership, Marketing
Education
Texas A&M University 2013 — 2015
Bachelor's degree, Computer Science, 3.6
Northwest Vista College 2011 — 2013
Bachelor's degree, Computer Science, 3.6
Unipen Christian Academy 1980 — 1991
Humana December 2014 - Present
Humana March 2014 - December 2014
Humana June 2012 - March 2014
Humana 2011 - 2012
Pharmco-AAPER January 2008 - May 2008
Pharmco-AAPER 2007 - 2008
Northwestern University August 2005 - June 2006
National Science Foundation May 2005 - August 2005
National Science Foundation June 2004 - August 2004
Skills
Utilization Management, Trend Analysis, Trend Forecasting, Data Analysis, Observational Studies, Pharmacy Benefit..., Medicare Part D, Pharmacoeconomics, Clinical Pharmacy, Disease Management, Medication Therapy..., Formulary, Managed Care, Healthcare Management, Quality Control, Organic Chemistry, Materials Science, Laboratory Skills, Written & Oral..., Trend, Outcomes Research, Pharmacists
Education
Sullivan University College of Pharmacy 2008 — 2011
Doctor of Pharmacy (PharmD), Clinical, Hospital, and Managed Care Pharmacy
Northwestern University 2005 — 2006
Graduate Studies, Organic Chemistry
Western Kentucky University
BS, Chemistry and Biochemistry
Humana May 2011 - Present
Universal American 2007 - 2011
Avera Health Plans 2000 - 2007
Skills
Network Development, Provider Relations, Managed Care, HMO, Medicare, Health Insurance, PPO, Healthcare, Hospitals, Healthcare Industry, HIPAA, Health Policy, Medicaid, Healthcare Consulting, Healthcare Management
Education
South Dakota State University 1993 — 1994
Nursing, Nursing
Northern State University 1982 — 1986
MS, Speech Pathology
Blue Cross and Blue Shield of Minnesota January 2012 - Present
Humana September 2010 - January 2012
Seeking New Opportunities August 2009 - September 2010
UnitedHealth Group October 2006 - August 2009
Allianz March 2000 - September 2006
Skills
Customer Service, Health Insurance, Underwriting, Claims, Insurance, Claim, Brokers, Reinsurance, Financial Risk, Medicare, Employee Benefits, Life Insurance, Account Management, Fixed Annuities, Sales, Health Savings Accounts, Disability Insurance, Managed Care
Education
University of Minnesota-Twin Cities 1976 — 1982
BS, Hospitality and Food Service Management
Northwestern College 1974 — 1976
Bible Certificate Course, Bible
Sunshine State Health Plan, Inc. April 2015 - Present
Comprehensive Healthcare Partners of Florida, LLC 2013 - March 2015
WellMed Medical Management October 2010 - January 2013
AllianceCare February 2008 - February 2009
Vitas Healthcare February 2004 - February 2008
HCA- Mercy Hospital Miami March 2003 - April 2004
Humana March 2000 - March 2003
Skills
Medicare, Healthcare, Medicaid, Hospitals, Healthcare Management, Medicine, Long-term Care, Healthcare Industry, EHR, Practice Management, Case Management, Home Care, EMR, Strategic Planning, Managed Care, Elder Care, Executive Management, Physician Relations, Disease Management, Performance Improvement, Clinical Research, Healthcare Information..., Policy, Strategy, Patient Safety, Nursing, Quality Improvement, Revenue Cycle, Utilization Management, Mergers, Start-ups, Healthcare Consulting, Management, Leadership, Physicians, HIPAA, Training, Health Policy, Cross-functional Team..., Patient Advocacy, Program Management, Risk Management, Accountable Care..., acquisitions and mergers, Business Development, Health Plans, Retail Health Clinics, Urgent Care Centers, Service Lines, Consulting
Education
Villanova University 2008 — 2009
Certificate Six Sigma, Quality Control Technology
Tulane University Law School 2005 — 2006
National Certification, Corporate Governance
Nova Southeastern University 2002 — 2004
MBA, Healthcare Administration
Florida International University 1993 — 1995
BSc, Nursing
Humana February 2012 - September 2014
Weltman, Weinberg & Reis May 2011 - February 2012
Wagner & Hunt, P.A. October 2009 - November 2010
Dr. James Satovsky December 2008 - October 2009
American Diabetes Association August 2007 - November 2008
General Revenue Corporation March 2004 - April 2007
Skills
Customer Service, Team Building, Budgets, Process Improvement, Microsoft Excel, Training, Call Centers, QuickBooks, Accounting
Education
Northern Kentucky University 1995 — 1996
Liberal Arts
Cigna 2014 - Present
HumanaVitality 2013 - 2014
Humana 2012 - 2013
I Want to Walk the Talk 2008 - 2013
Engaged Health Solutions 2010 - 2011
Mercer Health & Benefits 2004 - 2010
Northwestern University, Undergraduate Leadership Program (Center for Leadership) 2005 - 2009
McMaster-Carr 2003 - 2004
Skills
Facebook, Negotiation, Public Speaking, Strategic Planning, Social Media, Non-profits, Event Management, Nonprofits, Marketing, Fundraising, Marketing Communications, Public Relations, Strategic Communications, Leadership Development, Business Strategy, Event Planning, Leadership, Project Management, Marketing Strategy
Education
Northwestern University - Kellogg School of Management
Master of Business Administration (MBA)
Northwestern University
Bachelor of Music, Management + Vocal Studies (dual certificates: Leadership + Music Business)
Humana June 2013 - March 2014
HumanaVitality July 2011 - June 2013
Humana May 2007 - July 2011
Humana Inc. July 2005 - May 2007
Skills
Sales, Strategy, Competitive Analysis, Marketing, Marketing Strategy, Strategic Planning, Management, New Business Development, Start-ups, Leadership, Team Building, Account Management, Healthcare, Customer Service, Insurance, Time Management, Employee Benefits, Business Development, Process Improvement, Product Development, Sales Management, Health Insurance, Cross-functional Team..., Managed Care, Business Strategy
Education
Northwestern University - Kellogg School of Management 2009 — 2012
MBA, Finance, Management & Strategy, Marketing
Vanderbilt University 2001 — 2005
BS, Economics/Political Science
University of Sydney 2004 — 2004
Advanced Economics (Hierarchies and Incentives)/Advanced International Political Science
The London School of Economics and Political Science (LSE) 2003 — 2003
Microeconomics & Macroeconomics
Delbarton
Delbarton
Humana May 2015 - Present
Shepherdsville COG January 2015 - Present
Humana April 2015 - April 2015
TEKsystems February 2013 - April 2015
ADP February 1999 - February 2013
SHPS May 2006 - July 2007
Skills
Process Improvement, Benefits Administration, Employee Benefits, Vendor Management, Project Management, Leadership, Team Building, Strategic Planning, Call Center, HRIS, Performance Management, Account Management, Business Analysis, PeopleSoft, Visio, Change Management, Leadership Development, Operations Management, Call Centers, SDLC, Management, Customer Service, Software Documentation, Program Management, Cross-functional Team..., Training, Healthcare
Education
Simplilearn
Lean Six Sigma Green Belt Training certificate
Simplilearn
CBAP certification training
Northwood University
Humana April 2012 - Present
Genex Work Comp February 2009 - April 2012
United Health Care September 2008 - February 2009
Blue Cross Blue Shield November 1998 - September 2008
Skills
Certified in Case...
Education
Roane State Community College 1991 — 1993
Associate degree in Nursing, Registered Nursing/Registered Nurse
Northwest Mississippi Community College 1971 — 1973
Associate's degree, Business
Humana February 2015 - Present
INSEAD July 2008 - February 2015
Kellogg School of Management July 2012 - December 2012
Skills
Higher Education, Social Network Analysis, Econometrics, Programming, Stata, Data Analysis, Python, UCINET, Computer Simulation, R, Organizational Behavior, Pajek, Gephi, SQL, Data Management, Sociology, Economics, Team Performance, Innovation, Creativity, Social Capital, Social Media, Research, Statistics, Analysis, Leadership, MySQL, Strategy, Business Strategy, Strategic Planning, Qualitative Research, Hadoop
Education
Stanford Graduate School of Business 2003 — 2008
PhD, Organizational Behavior
Stanford University 2003 — 2006
MA, Sociology
Northwestern University 1998 — 2002
BA, Economics, Mathematical Methods in the Social Sciences
USI Insurance Services August 2013 - Present
Humana April 2009 - June 2012
Humana 2005 - 2009
Humana 2001 - 2005
Skills
Sales, Employee Benefits, Account Management, Project Management, Cross Selling, Customer Retention, Sales Presentations, Employee Wellness..., Retention Strategies, Health Insurance, Dental Insurance, Term Life Insurance, Disability Insurance, Vision Insurance, Health Savings Accounts, Life Insurance, Brokers, Customer Service, Insurance, Strategic Planning, Underwriting
Education
Northern Kentucky University 1998 — 2002
Bachelor of Science, Business Management
Humana .NET Consultant/Contractor- IndependentSeptember 2014 - Present
Freelance September 2012 - Present
McKesson Health IT October 2013 - August 2014
Wachter, Inc. September 2012 - January 2013
Tyson Foods May 2007 - September 2012
Tyson Foods, Inc April 2007 - September 2012
Rockfish Interactive Studios October 2006 - April 2008
National Home Centers, Inc October 2005 - October 2006
Wal-Mart Stores, Inc November 2003 - August 2005
Skills
ASP.NET, VB.NET, jQuery, Microsoft SQL Server, C#, Business Analysis, WPF Development, JavaScript, AJAX, MVC, Ruby on Rails, Responsive Web Design, jQuery Mobile, SSRS, MySQL, Access, VBA, Microsoft Project, TFS, Git, Github, CSS3, HTML 5, SASS, LESS, AngularJS, RubyMine, Bootstrap, Balsamiq, WordPress, Kendo, Pixelmator, XAML, .NET, Visual Studio, Web Applications
Education
University of Arkansas 1999 — 2001
Bachelor's degree, Education
NorthWest Arkansas Community College
Associate, Arts
Humana February 2013 - Present
Connection Ally, Inc November 2010 - February 2013
Citizens Health Center May 2009 - May 2010
Verizon Information Services April 2000 - November 2003
Verizon Information Services June 1997 - April 2000
Verizon Information Services June 1995 - June 1997
Skills
New Business Development, Salesforce.com, Sales Management, Marketing Strategy, Lead Generation, Cold Calling, Account Management, Advertising Sales, Start-ups, Online Marketing, Small Business, Budgets, Selling, CRM, Social Networking, Customer Satisfaction, Integrated Marketing, Leadership, Sales, Strategic Partnerships, Management, Training, Email Marketing, Product Marketing, Sales Process, Coaching, Marketing, Team Leadership, Sales Presentations, Direct Marketing, Team Building, Social Media Marketing, B2B, Advertising, SEM, Operations Management, Solution Selling, Program Management, Online Advertising, Market Planning, Business Development, Customer Retention, Negotiation, Strategic Planning
Education
University of Tampa 1991 — 1995
BA, Mass Communications
Nova Southeastern University
MBA
Humana September 2007 - Present
Swiftel Communcations May 2000 - September 2007
Skills
Health Insurance, Insurance, Customer Service
Education
Northern State University 1966 — 1969
BS, Elementary Education
Cherokee Title Company October 2006 - Present
The English Law Group, P.S.C. August 2006 - Present
Daymar College April 2009 - September 2009
Kentucky Bar Association May 2005 - August 2005
Macey Chern & Diab May 2004 - August 2004
humana 2001 - 2003
Save the Family 2000 - 2002
Skills
Wills, Estate Planning, Real Estate, Foreclosures, Trusts, Title Insurance, Title Searches, Title Clearing, Short Sales, Contract Negotiation, Contract Law, Corporate Law, Incorporation Services, Closings, Escrow, Relocation, Bankruptcy, Real Estate Transactions, Public Speaking, Immigration Law, Real Property
Education
Northern Kentucky University—Salmon P. Chase College of Law 2003 — 2006
Juris Doctorate, Law
University of Dayton 1997 — 2001
BA, Public Relations/Image Management & Sociology
Sacred Heart Academy 1993 — 1997
Diploma
St. Margaret Mary 1984 — 1993
Humana June 2008 - April 2013
Destiny Heath January 2000 - April 2008
Skills
Strategic Planning, Public Speaking, Insurance, Negotiation, Health Insurance, Healthcare, Employee Benefits, Sales, Leadership, Team Building, Account Management
Education
Northwestern University 1977 — 1981
Bachelor of Science (BS), Speech
NBCUniversal Media, LLC June 2015 - Present
NBCUniversal, Inc. August 2014 - June 2015
WomensLax.com December 2010 - August 2014
NBCUniversal, Inc. June 2013 - August 2013
Humana September 2012 - January 2013
Bastians 5&10 July 2006 - September 2012
Education
Northwestern University 2010 — 2014
Bachelor's degree, Learning and Organizational Change
Humana April 2014 - Present
Skills
Network Development, Managed Care, Healthcare Management, Medicare, Hospitals, Healthcare, Medicaid, PPO, HMO, Healthcare Information..., Health Insurance, Physicians, Credentialing, EMR, HIPAA, Provider Relations, Team Building, Healthcare Industry, EHR, Revenue Cycle Management, Physician Relations, Revenue Cycle, Quality Improvement, Medical Terminology
Education
Northwood University 2010 — 2012
Master of Business Administration (MBA)
Northwood University 1999 — 2002
Bachelor of Business Administration (B.B.A.)
Wellcare Healthcare Plans February 2014 - Present
Humana October 2012 - February 2014
Humana August 2011 - September 2012
K5 Oil Centre September 2009 - September 2010
Wellcare Healthcare Plans July 2007 - August 2009
Wellcare Healthcare Plans August 2007 - May 2008
Skills
IFRS, Financial Analysis, Analysis, Process Improvement, Forecasting, Financial Reporting, Accounting, Managerial Finance, Variance Analysis, Sarbanes-Oxley Act, Auditing, Business Analysis, Account Reconciliation
Education
Nova Southeastern University
Master, Accounting
University of Central Florida 1998 — 2001
Bachelor's Degree, Finance
Metal Sales Manufacturing Corporation March 2015 - Present
Aramark Uniform Services May 2014 - March 2015
Aramark Uniform Services July 2013 - May 2014
Humana September 2012 - July 2013
Compu-Tech Solutions March 2012 - May 2012
Atos International August 2011 - October 2011
2005 Enquirer Media / Cincinnati September 2007 - August 2011
Cincinnati Enquirer 2010 - 2011
Enquirer Media 2007 - 2011
Enquirer Media 1993 - 2011
Skills
Advertising, Online Advertising, Troubleshooting, Account Management, Customer Service, Salesforce.com, Project Management, Social Media, Social Media Marketing, Time Management, Sales, Microsoft Office, Blogging, Outlook, Microsoft Excel, Windows, SEM, Microsoft Word, Cold Calling, Project Coordination, SEO, Fundraising, Active Directory, Office 2010, Help Desk Support, Self Motivated, Able To Multi-task, Outstanding Customer..., IT Service Management, Project Implementation, Customer Focus, Internet, microsoft Office 2010, Online Help, Online Publishing, Online Help Development, Mobile, SMS, Organization Skills, Online Support, Telephone Skills, Recruitment Advertising, Collections, Accounts Receivable, Problem Solving, Credit Risk, Credit Management, Customer Satisfaction, Skilled Multi-tasker, Public Speaking
Education
Northern Kentucky University 2014 — 2017
Bachelor of Business, Organizational Leadership
University of Cincinnati 2007 — 2013
Associate's degree Applied Business, Business Information Technology
Boone County High School 1981 — 1983
High School Diploma, High School/Secondary Diplomas and Certificates
Pinnacle Entertainment November 2010 - Present
Horseshoe Southern Indiana Casino and Hotel September 2005 - January 2011
Churchill Downs April 2002 - September 2005
Humana April 1997 - April 2002
Skills
Management, Marketing, Analytics, Strategic Planning, Database Marketing, CRM, Marketing Strategy, Budgets, Leadership, Event Management, Casino, Direct Marketing, Email Marketing, Customer Acquisition, Advertising, Marketing Management, Segmentation, Digital Marketing, Direct Mail
Education
Northwestern University - Kellogg School of Management 2008 — 2010
eMBA, Management
University of Kentucky 1988 — 2003
Bachelor of Arts (B.A.), Geography
University of North Carolina at Charlotte 1994 — 1996
MA, Geography
HSHS St. Vincent Hospital Green Bay July 2015 - Present
St. Vincents hospital July 2014 - 2015
United States Postal Service January 2008 - January 2010
Humana May 2006 - December 2007
Skills
Customer Service, Microsoft Office, Training, Budgets, Process Improvement, Project Management, Time Management, Customer Satisfaction, Analysis, Sales, Networking, Public Speaking, Communication, Computer, Microsoft Excel, Sales Management, Call Centers, Telecommunications
Education
Northern Michigan University 2002 — 2006
Bachelor's degree, Business Management
U.S. Bank June 2012 - Present
U.S. Bank January 2010 - June 2012
U.S. Bank February 2008 - December 2009
Humana June 2007 - February 2008
Skills
Commercial Real Estate..., Commercial Banking, Management, Research, Sales, Leadership, Training, Process Improvement, Recruiting
Education
University of Wisconsin-Green Bay 2007 — 2007
Accounting
Northern Michigan University 2001 — 2005
BS, Marketing/Accounting
Humana December 2013 - Present
Humana February 2006 - January 2014
Chase 1991 - 2005
Chase 1991 - 2005
The Chase Manhattan Bank 1991 - 2005
JPMorganChase - Card Services 1991 - 2005
Skills
Call Center, Process Improvement, Banking, Vendor Management, Risk Management, Relationship Management, Insurance, Financial Services, Management, Training, Coaching, Change Management, Business Strategy, Program Management, Analysis, Outsourcing, Loans, Customer Service, Customer Satisfaction, Cross-functional Team..., Call Centers, Leadership, Performance Management, Six Sigma, Forecasting, Business Process..., Business Process, Team Management, Business Development, Project Management, Human Resources, Software Documentation, Customer Experience, Access, Account Management, Team Leadership, Strategic Planning, Budgets, Team Building, Business Analysis, Operations Management, CRM, Recruiting, Strategy, New Business Development, Customer Retention, Quality Assurance, Data Analysis, Executive Management, SDLC
Education
Northern Virginia Community College 1984 — 1986
AA, Business Law / Psychology
Falls Church High School 1980 — 1984
JPMorgan Chase & Co. August 2015 - Present
nuTravel Technology Solutions May 2014 - July 2015
Hughes Network Systems December 2013 - April 2014
Delta Dental Insurance Company April 2013 - November 2013
Wizard February 2012 - March 2013
Humana February 2011 - January 2012
Syntel Inc August 2009 - November 2010
Skills
User Interface, AngularJS, Web Applications, HTML, CSS, JavaScript, Microsoft Office, Microsoft Excel, Management, Web Development, UI DEVELOPER, Customer Service, Mobile Applications, HTML5, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, User Experience, WordPress
Education
Northwestern Polytechnic University
Master's degree, Computer Science
UnitedHealthcare January 2011 - Present
Humana December 2008 - December 2010
Skills
Receptionist/Administrat..., Administrative..., Call Centers, Clinical Research, Medical Coding, Customer Service, ICD-9, CPT, Fax, Health Insurance, Insurance, Medicare, Employee Benefits, Managed Care, Healthcare, Medicaid, HIPAA
Education
Northwest Vista College 2011 — 2013
Associate in Science - In progress, Nursing
John Marshall High School 1999 — 2003
High School Diploma
Aetna March 2015 - Present
Firstsource Solutions Limited November 2014 - Present
Bottom Line Systems, Inc. December 2011 - April 2014
Humana July 2007 - December 2011
Ford Motor Company July 2001 - March 2007
Skills
Certified Revenue Cycle..., Hospital Revenue Cycle, Managed Care, Process Improvement, Analysis, Hospitals, Healthcare Information..., HIPAA, Healthcare, Invoicing, Revenue Cycle, Health Insurance, Healthcare Industry
Education
Northwood University 2001 — 2007
Bachelors, Healthcare Management
Eastern High 1987 — 1991
Encompass Home Health April 2015 - Present
Sagora Senior Living December 2014 - April 2015
Sagora Senior Living November 2013 - December 2014
Silverado Care July 2013 - December 2013
Advanced Healthcare Solutions September 2007 - July 2013
Humana June 2006 - 2008
Skills
Sales Management, Sales Operations, Assisted Living, Marketing, Marketing Strategy, Marketing Communications, Marketing Management, Healthcare, Business Development, Sales, Customer Service, Healthcare Management, Alzheimer's disease, Sales Presentations, Healthcare Consulting, Team Building, Public Speaking, Event Planning, Elder Care, Physician Relations, New Business Development, Healthcare Industry, Nursing, Budgets
Education
Northwest Florida State College 2001 — 2003
Southwestern Illinois College 2000 — 2001
Bitburg HS
Humana January 2014 - Present
Hinshaw & Culbertson November 2010 - January 2014
Freeborn & Peters LLP July 2006 - November 2010
Interpublic Group of Companies December 2005 - August 2006
Hewitt Associates August 1997 - December 2005
Skills
Employee Relations, Employee Benefits, Deferred Compensation, Workforce Planning, Succession Planning, Human Resources, Recruiting, Management, HRIS, Performance Management, Interviews, HR Consulting, Strategy
Education
Northwestern University - Kellogg School of Management 1990 — 1994
MBA
Northwestern University 1984 — 1989
BA/BM, Psychology/Music
Humana August 2013 - Present
Pearce Wireless October 2011 - November 2012
The Cellular Connection July 2011 - September 2011
The Cellular Connection February 2011 - July 2011
CJ Dub's 2009 - 2011
Skills
Building Strong Teams, Leadership Development, Training & Development, Sales Management, Sales Targets, Sales Meetings, Interviewing, Strategy Development, Employee Training, Sales, Retail, Direct Sales, Team Building, Strategy, Training, High Performance Teams, Customer Service, Inventory Management, Selling, Negotiation, Sales Process, Sales Operations, Interviews, Management, Team Leadership, CRM, Customer Retention, Coaching, Marketing
Education
Northern Michigan University 1991 — 1993
Northland Pines High School 1985 — 1989
Currently Unemployed - Seeking Full-time position February 2015 - Present
Complete Hospice and Palliative Care September 2014 - February 2015
Children's Supportive Services April 2011 - September 2014
Humana July 2013 - July 2014
Amedisys Home Health December 2011 - February 2014
Skills
Therapists, Clinical Research, Adolescents, Psychotherapy, Healthcare, Social Services, Mental Health, Treatment, Mental Health Counseling, CBT, Family Therapy, Home Care, Hospitals, Case Management, Elder Care, Stress Management, Individual Counselling, Life Transitions, Anger Management, Behavioral Health, Wellness, Self-esteem, Motivational..., Medical Social Work, Cpr Certified, Compassion, Patient Education, Medicare, Patient Advocacy, Solution Focused, Interventions, Psychosocial, Gerontology, DSM-IV, Inpatient, Biopsychosocial..., Medical Case Management, End of Life, Medicaid, Adolescent Therapy, Developmental..., Pediatrics, Crisis Intervention, Group Therapy, Counseling Psychology, Medicine, Psychology, CPR Certified
Education
Northwest Nazarene University 2008 — 2011
Master of Clinical Social Work, Clinical Social Work
Idaho State University 2000 — 2006
Bachelor of Arts (B.A.), Social Work
GE, Home & Business Solutions 2012 - Present
Baptist Healthcare System 2008 - 2012
SHPS 2006 - 2007
Humana 2004 - 2006
Leerink Swann 2001 - 2003
Westford Internal Medicine, Lifecare Center of Nashoba Valley 1997 - 2003
i-Hospital, The Advisory Board Company 1999 - 2000
Skills
Healthcare Management, Clinical Research, Management, Strategy, Healthcare
Education
Harvard Medical School - Massachusetts General Hospital 1994 — 1997
Medical Residency, Internal Medicine Residency Program
Northwestern University - The Feinberg School of Medicine 1990 — 1994
Doctor of Medicine (MD) - Honors Program in Medical Education
Northwestern University 1987 — 1990
Bachelor's degree, Biology, International Studies
Humana Inc July 2011 - Present
Humana January 2009 - July 2011
Humana January 2004 - January 2009
Delta Air Lines April 1999 - November 2003
Skills
Strategic Planning, Business Strategy, Strategic Partnerships, IT Portfolio, Analytics, Competitive Analysis, Predictive Analytics, Strategic Consulting, Process Consulting, Software Consulting, Project Management, Key Account Management, Data Analysis, Operational Strategy, SAS, Contract Negotiation, Customer Insight, Product Development, Product Management, Product Marketing, Product Launch, Vendor Management, SDLC, Leadership, Consumer Healthcare, Medicare Advantage, Process Improvement, Business Analysis, Health Insurance, Business Intelligence, Program Management, Management, Change Management, Consulting, Business Planning, Project Planning, Marketing Strategy, Cross-functional Team..., Business Process..., IT Strategy, Enterprise Software, Project Portfolio..., CRM, Analysis, Strategy, Requirements Gathering, Team Building
Education
Nova Southeastern University 2009 — 2012
Masters of Business Administration, Magna Cum Laude
Nova Southeastern University 2012 — 2014
Masters of Science in Organizational Leadership & Change Management, Organizational Leadership
Northwood University
Bachelor of Science in Business Management
Humana July 2014 - Present
UnitedHealth Group November 2010 - June 2014
United Healthcare July 2011 - January 2012
UnitedHealthcare November 2010 - July 2011
ASCENT Management, LLC November 2008 - October 2010
The Association for Women in Communications, National November 2008 - October 2010
Skills
Leadership, Training, Management, Marketing, Customer Service, Social Media, Employee Benefits, Invoicing, Databases, Accounts Receivable, Strategic Planning, Public Speaking, Team Building, Nonprofits, Event Planning
Education
Northern Michigan University 2003 — 2008
B.S, Economics
PepsiCo May 2015 - Present
Mars September 2013 - Present
Bayer HealthCare January 2013 - September 2013
Bayer HealthCare January 2012 - January 2013
3M June 2011 - August 2011
Humana January 2008 - May 2010
Humana July 2004 - December 2007
Fairchild Publications (Women's Wear Daily) 2003 - 2003
Skills
Cross-functional Team..., Social Media, Digital Marketing, Public Relations, Market Research, Integrated Marketing, Strategy, Marketing Strategy, Marketing Communications, Marketing, E-commerce
Education
Northwestern University 2010 — 2011
IMC, Marketing
Vanderbilt University 2000 — 2004
Bachelors of Science, Human and Organizational Development
Ouray Family Medicine December 2008 - Present
The Ceres Group September 2000 - May 2002
Humana July 1991 - September 2000
FHP Health Care March 1990 - July 1991
Various Medical Practices July 1979 - March 1990
Skills
Healthcare, Medicine, Family Medicine, Business Management, Public Speaking, Process Improvement, Public Health, Music, Insurance, Leadership, Acting, Auto repair, Conducting, Stage Directing, Auto racing, Piano Playing, Singing, Customer Service, Social Media
Education
University of Colorado Denver 1986 — 1988
MBA, Business
Northwestern University - The Feinberg School of Medicine 1975 — 1979
MD, Medicine
Northwestern University 1973 — 1975
BS, Medical Science
Phillips Exeter Academy 1970 — 1973
Highest Honors, Awards in history, music, English, and science.
Humana April 2005 - Present
Geneva Pharmaceutical Co. January 1992 - January 1995
Education
Northwestern University
PhD
TEMPOE April 2013 - Present
Vantiv 2012 - 2013
Humana May 2007 - February 2011
Skills
Microsoft Office, PowerPoint, Customer Service, Microsoft Word, Microsoft Excel, Management, Call Centers, Training, Coaching, Interviews, Customer Satisfaction, Outlook, Process Improvement, Team Building, Team Leadership, Performance Management, Employee Relations, Quality Assurance, Recruiting, Sales, Human Resources, Payroll, Data Entry, Account Management, Banking, Public Speaking, Team Management, Troubleshooting, Teamwork, Administration, Healthcare, Leadership
Education
Northern Kentucky University—Salmon P. Chase College of Law 2006 — 2009
Associate's Degree
Humana 2015 - Present
Skills
Start-ups, Program Management, IT Management, Management, Integration, Healthcare, Strategic Planning, Software Development, E-commerce, Business Strategy, Change Management, Process Improvement, Leadership, Vendor Management, Business Process..., Business Intelligence, Mergers & Acquisitions, Cross-functional Team..., Strategy, Team Building, Business Analysis, Information Technology, Agile Methodologies, ITIL, SDLC, Product Management, CRM
Education
Northwestern University - Kellogg School of Management
MBA, Executive MBA - General Management
University of Minnesota-Twin Cities
BS, Computer Engineering
Creative Marketing Solutions May 1996 - Present
Hogg Robinson 1993 - 1996
Willis Corroon/ Willis Inc 1989 - 1993
Humana March 1981 - August 1989
Humana 1983 - 1986
Education
Norwich University 1966 — 1970
B S, Business Administration
Humana October 2014 - Present
Humana January 2011 - October 2014
Humana July 2010 - January 2011
Humana November 2008 - July 2010
Humana September 2006 - November 2008
U.S. Air Force May 2003 - July 2006
Skills
IT Service Management, Program Management, Process Improvement, Six Sigma, Continuous Improvement, User Acceptance Testing, Project Portfolio..., Software Project..., Quality, Process Consulting, Healthcare, Cross-functional Team..., Business Process..., Analysis, Leadership, Project Management, Strategic Planning, Business Analysis, Management, Strategy, Business Process, Team Building, Team Leadership, Data Analysis, Multivariate Analysis, Predictive Analytics, Innovation, Risk Management, SDLC, Vendor Management, Agile Methodologies, PMP
Education
Northwestern University 2013 — 2016
Master of Science (MS), Predictive Analytics
United States Air Force Academy
BS, Management
The University of Texas at San Antonio
MBA, International Business
Humana July 2013 - Present
HumanaOne November 2012 - July 2013
iod incorporated September 2006 - April 2012
SOURCECORP June 2005 - September 2006
SOURCECORP March 2004 - June 2005
SOURCECORP July 2002 - March 2004
Emerging Technologies, LLC November 2000 - May 2002
HiTech Enterprises May 1996 - December 2000
HiTech Controls Systems March 1990 - May 1996
Skills
Quality Assurance, Testing, C#, SQL, Windows, Microsoft SQL Server, Active Directory, Process Improvement, Software Development, Databases, SDLC, Requirements Analysis, Troubleshooting, Customer Service, SharePoint
Education
Northern Michigan University 1984 — 1988
Bachelor of Science, Computer Science
Anthem October 2011 - Present
Blue Cross Blue Shield of IL October 2007 - June 2011
Humana June 2004 - September 2007
Skills
Insurance, Employee Benefits, Health Insurance, Health Savings Accounts, Managed Care, Medicare, Account Management
Education
Northwestern University 2000 — 2004
BA, Economics & Psychology
Humana September 2007 - Present
US Air Force October 1995 - July 2007
Skills
Analysis, Air Force, Intelligence, Military Experience, Project Management, Program Management, Security Clearance, Public Speaking, Training, Microsoft Word, Government, Budgets, Leadership, Military Operations, Process Improvement, Visio, Business Process..., Business Analysis, Requirements Analysis, Team Building
Education
Norwich University 2013 — 2014
Master of Arts (MA), Military History
University of Louisville 1991 — 1995
Bachelor of Arts (B.A.), Political Science
Humana June 2012 - Present
Kindred Healthcare May 2011 - June 2012
Kindred Healthcare December 2008 - April 2011
Kindred Healthcare December 2006 - December 2008
Kindred Healthcare 2002 - December 2006
Skills
SAP, Microsoft Excel, Microsoft Word, Outlook, Organizational..., Coordinating Tasks, Teamwork, Process Improvement, Accounting, Tax, General Ledger, Auditing
Education
Webster University 2009 — 2012
MBA
Northwood University
BS, Accounting
Humana July 2008 - Present
WellPoint October 2006 - July 2008
Resource Management Consultants March 2000 - October 2006
Skills
Mental Health, EAP, Healthcare, Behavioral Health, Stress Management, Program Development, Family Therapy, Managed Care, Training, Leadership Development, Coaching, Case Managment, Conflict Resolution, Psychotherapy, Case Management, Public Speaking, Psychology, Work Life Balance
Education
Northwestern University
Bachelor of Arts (B.A.), Psychology
Wesleyan University
Master of Arts (M.A.), Psychology
Northwestern University - The Feinberg School of Medicine
Clinical Psychology
Humana March 2015 - Present
Humana March 2014 - March 2015
Humana July 2010 - March 2014
Humana February 2007 - July 2010
Skills
Process Improvement, Project Management, Health Insurance, Medicare, Insurance, Strategic Planning
Education
Northern Michigan University 1996 — 2002
Lifeline Theatre November 2014 - Present
The Art Institute of Chicago October 2012 - Present
Humana April 2009 - April 2012
Equifax Plc June 2006 - August 2008
Humana 2005 - 2006
United Healthcare 2002 - 2005
Education
Northwestern University - Kellogg School of Management 1998 — 2002
Master of Business Administration (MBA), Finance, General
University of Illinois at Urbana-Champaign 1984 — 1988
Weyers and Associates July 2015 - Present
EPIC Life Insurance December 2012 - June 2015
Aetna November 2011 - June 2012
FlagshipSailsRX February 2011 - November 2011
Marsh July 1996 - December 2010
ARAG October 2007 - April 2008
Marsh Aviation 2006 - 2007
Humana September 1993 - July 1996
Humana August 1986 - May 1995
Skills
Commercial Pilot, Commercial Aviation, Employee Benefits, Strategic Planning, Insurance, Strategy, Leadership, Program Management, Sales Management, Selling Skills
Education
Northwestern University - Kellogg School of Management 1995 — 1997
MBA, Business Managment
University of Wisconsin-Whitewater 1982 — 1986
BBA, Marketing and Business Admin
Pulaski High School 1978 — 1982
HMS February 2014 - Present
Humana December 2011 - February 2013
InStar Services Group 2008 - 2008
The Potter's House March 1998 - December 2007
The Potter's House April 2003 - September 2005
The Potter's House July 1999 - September 2003
Skills
Management, Training, Budgets, Fundraising, Operations Management, Event Management, Human Resources, Marketing, Strategy, Time Management, Strategic Planning, Microsoft Office, Customer Service
Education
Northwood University 2001 — 2004
B.S. in Business Management, Business Management
Humana February 2014 - Present
Family Dental Centers March 2013 - February 2014
Miami Children's Hospital May 2007 - December 2011
Catholic Charities of ADOM, Inc January 2002 - April 2007
Catholic Charities of ADOM, Inc September 1999 - February 2002
Catholic Charities of ADOM, Inc April 1997 - September 1999
Royce Laboratories, Inc January 1997 - March 1998
Skills
Lean Sigma, Grant Writing, Program Development, Non-profits, Leadership Development, Budget Management, Policy Analysis, Contract Negotiation, Contract Management, Customer Satisfaction, PowerPoint, Budget Development, Budget Analysis, Staff Development, Staff Management, Collaborative Problem..., Community Outreach, policies & procedures..., Accreditation, Performance Improvement, Healthcare Management, Physician Relations, Job Coaching, Fiscal Impact Analysis, EHR/EMR, Vendor Relationships, Managed Care, Budgets, Performance Management, Leadership, Clinical Research, Revenue Cycle, Training, EMR, Case Managment, Team Building, Medicaid, HIPAA, Quality Improvement, Medicare, Hospitals, Case Management, Six Sigma, Nonprofits
Education
Nova Southeastern University 1998 — 2000
Master in Science, Health Administration
St. Thomas University 1994 — 1996
Bachelors in Science, Chemistry
The Boston Consulting Group September 2014 - Present
The Boston Consulting Group June 2013 - August 2013
Lenovo August 2011 - June 2012
Edelman June 2009 - August 2011
Strategic Public Relations Group (SPRG) September 2008 - May 2009
Humana 2005 - 2006
Skills
Mandarin, Market Research, Marketing Communications, Public Relations
Education
Northwestern University - Kellogg School of Management 2012 — 2014
Master of Business Administration (MBA)
Vanderbilt University 2001 — 2005
Economics & Psychology
Humana Frontline Leader of FinanceHumanaNovember 2007 - Present
Education
Northwestern State University 1992 — 1994
Dance/Education
Humana June 2012 - January 2014
GlaxoSmithKline May 2005 - May 2012
Skills
Diabetes, Managed Care, Pharmaceutical Industry, Pharmaceutical Sales, Strategy, Project Management, Product Launch, Management, Hospitals, Healthcare, Cross-functional Team...
Education
Northwestern University 1994 — 1997
BA, Biology
Independent Sales and Business Development Consultant November 2014 - Present
Humana September 2012 - November 2014
Humana July 2010 - September 2012
Hummingbird Coaching Services July 2005 - June 2010
Insight Media Avertising 1998 - 2005
Skills
Sales, New Business Development, Sales Operations, Marketing Strategy, Marketing, Account Management, Salesforce.com, Leadership, Training, Employee Benefits, Healthcare, Healthcare Industry, Team Building, Managed Care, Strategic Planning, Insurance, Healthcare Information..., Process Improvement, Management, Program Development, Strategy, CRM, Business Development, Lead Generation, Sales Management, Advertising, Sales Presentations, Direct Sales, Sales Process
Education
Northern Kentucky University 2002 — 2009
Master of Business Administration (M.B.A.), Marketing, 3.5 GPA
Northern Kentucky University 1991 — 1996
Bachelor's Degree, Graphic Design, 3.6 GPA
Walnut Hills High School 1984 — 1989
High School, College Preparatory Courses
Cincinnati Benefit Solutions December 2012 - Present
Cornerstone December 2004 - November 2012
Humana April 1997 - December 2004
Union Emergency Services October 1993 - June 2001
KRS Novacare April 1993 - April 1997
Skills
Health Insurance, Disability Insurance, Employee Benefits, Insurance, Health Savings Accounts, Term Life Insurance, Life Insurance, PPO, Long-term Care, Brokers, Underwriting, Managed Care, Benefits Administration, Voluntary Employee...
Education
BCHS
Northern Kentucky University
University of Cincinnati
U S Army 2011 - Present
Eyak Development Corporation April 2008 - December 2010
Corvel June 2006 - April 2008
ValueOptions July 2004 - April 2005
Health Net 2001 - 2004
Humana October 1994 - March 2001
Archdiocese of San Antonio October 1984 - October 1994
Skills
Army, Program Management, Analysis, Administration, Excel, Contract Negotiation, Microsoft Office, Word, Problem Solving, Auditing, Writing, Compliance, Managed Care
Education
The University of Montana 1969 — 1973
MBA, Business/Accounting
Northwestern State University 1960 — 1964
BS, Accounting
Humana January 2011 - Present
Humana April 2006 - Present
Humana January 2009 - November 2012
Humana February 2006 - November 2012
Skills
Financial Modeling, Financial Analysis, Analytics, Underwriting, Statistics, Process Improvement, Requirements Analysis, Microsoft Excel, Predictive Modeling
Education
Sullivan University 2008 — 2010
Business, Management, Marketing, and Related Support Services/Law
Northern Kentucky University 2004 — 2005
Psychology
Humana 2014 - Present
Aginity LLC 2012 - 2013
dunnhumbyUSA 2010 - 2012
Applied Economics Research Institute, University of Cincinnati September 2009 - December 2010
Economics Center for Education and Research July 2010 - September 2010
Skills
SAS, Data Analysis, Segmentation, Data Mining, Consumer Behaviour, Analytics, SPSS, Marketing Strategy, Predictive Modeling, Customer Insight, Analysis, Stata, Email Marketing, Customer Analysis, Statistics, Forecasting, Loyalty Marketing, SAS programming, Business Intelligence, Quantitative Analytics, Marketing Research
Education
University of Cincinnati 2009 — 2010
Master's degree
Norwegian School of Economics (NHH) 2010 — 2010
Graduate Summer Program
Truman State University 2004 — 2009
Bachelor's degree
Cigna-HealthSpring July 2013 - Present
Aetna August 2006 - February 2013
Humana June 2005 - August 2006
Unicare Life and Health May 1996 - May 2004
Skills
Marketing and Training, Excellent Communication..., Market Growth and..., Distribution Management, Multi-channel..., Extensive market..., Strategic objective..., Presentations,Negotiatio..., • Start up and..., • Comprehensive..., Field training and..., Multi-state Operations, Develop and implement..., • Ability to work in..., Communication Skills, Start-ups, Long-term Care, Training, Health Insurance, Medicare, Management, Recruiting, Managed Care, Distributed Team..., Employee Benefits, Life Insurance, Insurance, Sales, Brokers, Health Savings Accounts, Term Life Insurance, Benefits Administration, Disability Insurance, Medicare Part D, Underwriting, Fixed Annuities, Sales Management, HMO, PPO, Salesforce.com, Whole Life, Group Insurance, Commercial Insurance, Health Policy, Open Enrollment, Critical Illness, General Insurance, Workers Compensation, Claim, Cafeteria Plans
Education
Webster University
MA, Management
Norwich University
BA, Education-Political Science
Beacon Health Options May 2015 - Present
Beacon Health Options April 2014 - Present
Humana August 2012 - April 2014
Humana July 2011 - July 2012
Humana June 2010 - August 2010
Skills
Data Analysis, Strategy, Strategic Planning, Management, Competitive Analysis, Health Policy, Medicaid Managed Care, Microsoft Excel, PowerPoint, Microsoft Office, Project Management, Market Research, Healthcare, MS Excel Pivot Tables, Accountable Care, Capitation, Healthcare Consulting, Healthcare Reimbursement, Provider Networks, Health Insurance..., Medicare Advantage, Affordable Care Act, Medicare, Medicare/Medicaid..., Integrated Care, Health Insurance, Healthcare Management, Business Development, HMO, PPO
Education
Washington University in St. Louis - Olin Business School 2009 — 2011
Master of Business Administration (M.B.A.), Strategy and Healthcare
Northwestern University 2002 — 2006
Bachelor of Arts (B.A.), Psychology
Granite Hills High School
Express Scripts 2009 - Present
Medco 2001 - 2009
ProVantage, Inc. 1999 - 2001
ProVantage, Inc. 1997 - 1999
Humana 1992 - 1997
Employers Health Insurance 1989 - 1992
Marinette Marine Corporation 1986 - 1989
Skills
Data Warehousing, Unix, Visio, Databases, Business Analysis, x86 Redhat Linux, SCRUM lead, COE/COP lead
Education
Northern Michigan University 1981 — 1986
B.S., Math/Computer Science
Humana January 2015 - Present
FBI November 2009 - Present
FBI February 1997 - Present
FBI January 1988 - Present
FBI November 2006 - October 2009
FBI November 2006 - October 2009
FBI August 2006 - October 2009
FBI February 2002 - August 2006
FBI January 2002 - August 2006
FBI December 1995 - December 2002
Skills
Interrogation, Private Investigations, Security, Criminal Investigations, Firearms, Enforcement, Investigation, Background Checks, Criminal Law, Computer Forensics, Physical Security, Fraud, Emergency Management, Surveillance, Leadership, Training, Homeland Security, Intelligence, Criminal Justice, Evidence, Cybercrime, Federal Law Enforcement, Police, Counterintelligence, Undercover, Forensic Analysis, SWAT, Counterterrorism, Law Enforcement..., Interviews, Security Operations, Security Clearance, Executive Protection, Internal Investigations, Public Safety, Crime Prevention, Workplace Violence, Intelligence Analysis, Law Enforcement
Education
Northwestern University 2008 — 2008
University of Northern Iowa 1976 — 1981
Bachelor of Arts, Public Administration and Political Science
Bay Port High School November 2013 - Present
Humana December 2012 - Present
Humana, Inc February 2011 - December 2012
Notre Dame de la Bai Academy High School 2007 - March 2011
Humana, Inc June 2010 - February 2011
Humana March 2007 - February 2011
Humana, Inc March 2007 - June 2010
Notre Dame de la Baie Academy September 2007 - January 2010
Liberty Canine Resort and Spa December 2005 - February 2007
Skills
Leadership, Microsoft Excel, PowerPoint, Training, Coaching, Microsoft Office, Databases, Healthcare, Team Building, Outlook, Public Speaking, Microsoft Word, Excel, Word, Acess, Communication, Time Management, Project Management, Health Insurance, Medicare, Query Writing, CMS, Wellbeing, Customer Service, Management, Social Media
Education
Northern Michigan University 2001 — 2003
Zoology
Bay Port High School 1997 — 2001
Humana May 2015 - Present
Greatest Gift, Inc. June 2008 - Present
MedAssets June 2014 - August 2014
The Advisory Board Company January 2014 - May 2014
The Princeton Review July 2003 - August 2013
Dialysis Clinic, Inc. May 2006 - August 2006
Skills
Public Speaking, Strategic Planning, Microsoft Office, Research, Microsoft Word, Teaching, Strategy, Microsoft Excel, Customer Service, PowerPoint, English, Windows, Client Development, Budgets, Editing, Outlook, HTML, Healthcare, Healthcare Consulting, Business Strategy, Leadership, Data Analysis, Management
Education
Vanderbilt University - Owen Graduate School of Management 2013 — 2015
Master of Business Administration (MBA), Healthcare, Strategy
Northumbria University 2011 — 2011
Medicine
Tulane University School of Medicine 2008 — 2010
Medicine
Tulane University School of Medicine 2007 — 2008
Master of Science (MS), Pharmacology
Tulane University 2003 — 2007
Bachelor of Science (BS), Neuroscience, Business Administration
Baton Rouge Magnet High School 1999 — 2003
High School Degree
Humana July 2012 - Present
Senior Home Care, Inc September 2011 - Present
AllianceCare March 2011 - August 2011
Recovery Home Care September 2004 - January 2011
Skills
HIPAA, Healthcare, Healthcare Management, Medicare, Medical Compliance, Policy, Process Improvement, Risk Management, Strategic Planning, Case Managment, Quality Improvement, Case Management, Healthcare Information..., EMR
Education
Northwestern University
BSN, Registered Nursing/Registered Nurse
Roosevelt University
Master of Public Administration (MPA), Health/Health Care Administration/Management
Humana April 2012 - Present
The First Tee of Louisville 2005 - Present
Summerbridge of Louisville 2008 - June 2014
Humana May 2010 - April 2012
Humana January 2008 - April 2010
Humana July 2004 - December 2007
Skills
Change Management, Cross-functional Team..., Human Resources, Organizational Design, Organizational..., Strategy
Education
Northwestern University 2000 — 2004
Bachelor of Science, Learning & Organizational Change
Brown-Forman February 2013 - Present
Humana January 2011 - February 2013
Walgreens Pharmacy April 2009 - January 2011
Ditsler Insurance Agency, Nationwide Insurance September 2007 - April 2009
Ford Motor Company March 2003 - September 2007
Harbison & Gathright July 2002 - March 2003
UPS September 2000 - August 2002
Skills
Customer Service, Process Improvement, Team Building, Microsoft Office, Strategic Planning, Microsoft Excel, Microsoft Word, Data Analysis, Resume Writing, Organizational..., Public Speaking, Budgets, Career Development, Change Management, Strategic Thinking, Continuous Improvement, Operations Management, Logistics, Insurance
Education
Webster University 2010 — 2012
Masters Degree, Management and Leadership, 3.9
Northwood University 2007 — 2010
Bachelor's Degree; Associate's, Business Administration
Northwood University 2007 — 2009
Associate of Arts (A.A.), Management, 3.8
Butler Traditional High School 1995 — 1999
Diploma
Humana May 2012 - Present
The Hartford August 2011 - February 2012
Frontier Communications December 2010 - July 2011
Skills
Data Warehousing, Disaster Recovery, Databases, SQL, Microsoft SQL Server, ETL, Business Intelligence
Education
Northwestern Polytechnic University
Master's degree, Computer Science
Aurora BayCare Medical Center July 2008 - Present
Humana September 1988 - April 2000
Education
northeast wisconsin technical college 2010 — 2011
medical coding
Northern Michigan University
Licensed Practical Nurse, Medical
Humana 2014 - Present
Park Manor Health Care July 1985 - Present
Harrison House August 1984 - October 1985
Skills
Nursing, Hospitals, Marketing, Case Managment, Event Planning, Healthcare Management, Leadership, Elder Care, Long-term Care, Quality Assurance, Team Building, Managed Care, Strategic Planning, Staff Development, Patient Safety, Healthcare, Research, Public Speaking, Cpr Certified, Program Development, Microsoft Office, Medicare, Clinical Research, Nonprofits, Training, Social Services, Coaching, Home Care, Customer Service, Wound Care, Healthcare Information..., HIPAA, Physician Relations, Quality Improvement, Medicaid, Patient Advocacy, IV, Nursing Education, BLS, EMR, Acute Care
Education
Northern Kentucky University 1980 — 1985
Bachelor in nursing, nursing
Northern Kentucky University 1980 — 1985
Associate Of Business, Business
Humana September 2008 - Present
Skills
Health Insurance, Managed Care, Insurance, Life Insurance, Microsoft Excel, Property & Casualty..., Voluntary Employee..., Employee Benefits, Claim, Workers Compensation, Health Savings Accounts, Medicare, Term Life Insurance, Brokers, Disability Insurance, Underwriting, Commercial Insurance, Customer Service, Whole Life, Universal Life, Long-term Care, Strategic Planning
Education
Notre Dame College 1995 — 1999
Bachelor of Arts (B.A.), Human Resources Management and Services
Shaker Heights High School
Humana January 2014 - Present
CASA of the River Region 2014 - 2015
Mapother & Mapother, P.S.C. October 2013 - December 2013
Richards & Associates, LPA October 2008 - September 2013
Skills
insurance law, Wills, Trusts, Estate Planning, Real Estate, Real Estate Transactions, Contract Law, Pleadings, Legal Documents, Hearings, Legal Issues
Education
Northern Kentucky University—Salmon P. Chase College of Law 2007 — 2010
J.D., Law
Western Kentucky University 1996 — 2001
B.A., English & Allied Arts
Humana October 2012 - Present
HCA August 2009 - Present
Updegraff Vision February 2007 - January 2011
Skills
fluent in Spanish, Healthcare, Nursing, Acute Care, Critical Care, HIPAA, Hospitals, Policy, Surgery, BLS, Healthcare Management
Education
Saint Petersburg College 2008 — 2011
Bachelor's degree, Registered Nursing/Registered Nurse
Northwest Missouri State University 1997 — 2003
Bachelor's degree, Marketing
Humana September 2014 - Present
Humana September 2014 - Present
Skills
Budgets, Strategic Planning, Sales, Team Building, Financial Analysis, Management, Process Improvement
Education
Northland Pioneer College 1981 — 1982
Business/Office Automation/Technology/Data Entry
American Teller Technology
Certificate, Bank Teller
Joseph City High School
High School Diploma
Woodruff Financial, Inc. October 2005 - Present
Humana October 1999 - October 2004
Education
Northwestern University
Humana July 2013 - Present
Skills
Health Insurance, Insurance, Employee Benefits, Disability Insurance, Life Insurance, Claim, Term Life Insurance, Managed Care, Brokers, Property & Casualty..., Commercial Insurance, Process Improvement, Health Savings Accounts
Education
Northwest Vista College 2012 — 2013
Medical
O'Connor High School 2007 — 2011
Humana January 2015 - Present
Humana September 2014 - January 2015
Procter & Gamble March 2013 - September 2014
Procter & Gamble July 2011 - March 2013
Procter & Gamble September 2009 - July 2011
Procter & Gamble June 2007 - September 2009
Skills
FMCG, Customer Insight
Education
Northwestern University - Kellogg School of Management 2010 — 2012
Master of Business Administration (MBA), Finance and Management & Strategy
University of Kentucky 2003 — 2007
Bachelor of Science, Business and Economics