Humana Company
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S CEO: Bruce D. Broussard (Jan 1, 2013–) Subsidiaries: Health Value Management, Inc.,
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Humana Employees
Humana June 2014 - Present
Skills
Microsoft Office, Research, Management, PowerPoint, Sales, Training, Leadership, Microsoft Excel, Outlook
Education
Penn Foster 2012 — 2015
Paralegal, Legal Assistant/Paralegal
TransUnion September 2015 - Present
Humana September 2014 - September 2015
The University of Chicago May 2014 - September 2014
Kaiser Foundation Health Plan April 2011 - December 2013
Kaiser Foundation Health Plan September 2010 - April 2011
Kaiser Foundation Health Plan August 2008 - September 2010
MHN: a Health Net Company October 2007 - August 2008
A-CTI 2004 - 2007
Ryan Young Interiors June 2000 - July 2004
Skills
Process Improvement, Customer Service, Microsoft Excel, Project Management, Software Documentation, Time Management, Training, Strategic Planning, Team Building, Leadership, Data Analysis, Program Management, Management, Human Resources, Healthcare, Performance Management, Public Speaking
Education
Portland State University - School of Business 2004 — 2007
B.S, Human Resource Management and General Management
Daybreak Venture, LLP May 2015 - Present
Gentiva Health Services December 2014 - Present
Humana January 2015 - May 2015
Nightingale Home Health Care July 2014 - December 2014
Nightingale Home Health Care January 2013 - June 2014
Southwest Home Health Care of East TX July 2010 - February 2013
Skills
Team Leadership, Operations Management, Managerial Finance, Team Building, Track Record Of..., Healthcare Management, Operating Budgets, Healthcare, Management, Nursing, Home Care, Software Documentation, Clinical Research, Wound Care, Acute Care, Nursing Education, Case Management, HIPAA, Hospitals, Managed Care, Medicare
Education
Prairie View A&M University 2003 — 2005
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Knoxville APNs, LLC.Psychatric &behavior September 2011 - November 2011
Humana June 2002 - December 2010
Skills
Foreign Languages, French, Spanish, Haitian Creole, English
Education
Tusculum College 2008 — 2011
bachelor in organizational management, Business, Management, Marketing, and Related Support Services
Pellissippi State Community College
Associate of Arts and Sciences (A.A.S.), Pre-Nursing Studies
Humana May 2013 - Present
Plaza at Edgemere April 2010 - September 2012
Skills
Social Services, Case Management, Crisis Intervention, Mental Health, Group Therapy, Psychotherapy, Adolescents, Medical Social Work, Program Development, Behavioral Health, Mental Health Counseling, Motivational..., Grief Counseling, Case Managment, CBT
Education
Prairie View A&M University
Texas A&M University-Commerce
Master's degree, Social Work
Humana September 2011 - Present
Humana 2011 - Present
Skills
Life and Health...
Education
New England College of Business 2014 — 2015
Associate of Science (A.S.), Business`, 3.9
Pensacola Junior College 1973 — 1974
Pensacola High School 1969 — 1972
Preferred Marketing Consultants LLC June 2011 - Present
Cookie Jar of Hope Foundation January 2009 - Present
Family Physicians Group (FPG) June 2010 - June 2011
WellCare December 2003 - April 2010
GCG Financial July 2000 - August 2003
Humana 1995 - 2000
Skills
Microsoft Excel, Healthcare, Managed Care, Insurance, Health Policy, Long-term Care, Strategic Planning, Medicare, Team Building, Employee Benefits, Sales Management, Operations Management, Account Management, Process Improvement, New Business Development
Education
Penn State University 1977 — 1982
BS, Health Planning and Administration
WellCare of New York March 2013 - November 2014
NY Access Medicare September 2012 - February 2013
Fidelis Care January 2010 - June 2011
Humana September 2007 - December 2008
Xerox 2006 - August 2007
CIGNA January 2005 - January 2006
Channel P.C February 2003 - August 2004
EmblemHealth November 2000 - January 2003
Skills
Project Management, Organization, Analytics, Corporate Finance, Presentations, Data Analysis, Analysis, Customer Retention, Strategy, Management, Leadership, Finance, Process Improvement, Cross-functional Team..., Customer Service, Training, Vendor Management, Health Insurance, Healthcare, HIPAA, Employee Benefits, Healthcare Management, Managed Care, Medicare, Strategic Planning
Education
Pontificia Universidad Católica Madre y Maestra 1997 — 2000
Bachelor's degree, Marketing/Marketing Management, General, 2.97
L&W Engineering February 2015 - Present
Humana October 2011 - Present
Luv One Franchising January 2011 - Present
American Income Life Insurance Company October 2014 - January 2015
Daimler Trucks North America February 2014 - October 2014
Martinrea International October 2012 - January 2014
Coca-Cola Refreshments January 2012 - October 2012
DTE Energy August 2002 - October 2010
Detroit Diesel February 2002 - August 2002
Davis Tool & Engineering January 2002 - March 2002
Skills
Budgets, Fanuc Robots, ABB robotics, Kuka Robotics, Electrical..., Industrial Engineering, Lean Manufacturing, Manufacturing, Troubleshooting, Construction, Continuous Improvement, Operations Management, Root Cause Analysis, Six Sigma, Team Building, Manufacturing..., SPC, Supervisory Skills, PLC, Automation, Electrical Engineering, Electricians, Project Management, Analysis, Management, Sales, Customer Service, Process Improvement, Training, Sales Management, Engineering Management, Program Management, Leadership, New Business Development, Strategic Planning, Marketing, Recruiting, 5S, Engineering
Education
University of Dayton 1990 — 1994
B.S., Engineering
Prince George's Community College 1987 — 1989
Electrical Engineering Technology
Humana March 2014 - Present
Wipro Technologies November 2009 - March 2014
Capital One November 2009 - March 2014
Wolters Kluwer January 2005 - November 2009
TATA Consultancy Services, [CT Corporation] December 2004 - November 2009
Scientific Publishing Services Pvt Ltd November 2003 - December 2004
Integra Software Services Pvt Ltd June 2001 - November 2003
Skills
.NET, ASP.NET, Requirements Analysis, WCF, SOA, TFS, Scrum, LINQ, Web Applications, Solution Architecture, Microsoft Technologies, Oracle, Microsoft SQL Server, UML, Agile Application..., IBM Initiate MDM
Education
Pondicherry University 1997 — 2001
B.Tech, Computer Science
Humana January 2015 - Present
GIS Photo, LLC August 2012 - January 2015
Trimble January 2006 - June 2012
AirPhotoUSA (now DigitalGlobe) November 2000 - December 2005
Skills
GIS, Six Sigma, GPS, Product Management, Geomatics, Program Management, Operations Management, ArcGIS, Cross-functional Team..., ESRI, Salesforce.com, Lean Six Sigma, Strategic Planning, New Business Development, Manufacturing, Remote Sensing, DFSS, Salesforce Administrator, Business Process..., GPRS, GSM, Cellular Communications, Geospatial Technologies, Global Management, JMP, Minitab, SAS, Process Improvement, Lean Manufacturing, Customer Service, CRM, Sales Operations, Management, Project Management, Fleet Tracking, Continuous Improvement, Change Management, Spatial Analysis, Spatial Databases, Data Management, Databases, ArcMap, Cartography, Leadership, Strategy, PHP, Mysql, JavaScript, VB.NET, VBA
Education
Penn State University 2006 — 2011
Master's Degree, Geographic Information Science (GIS), 4.0
University of California, Berkeley
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Humana June 2015 - Present
Humana May 2014 - December 2014
Computer Aid, Inc. May 2013 - August 2013
Skills
C#, JavaScript, C++, Java, SQL, HTML, Testing, Software Development, .NET, Photoshop, Visual Studio, C, Microsoft Excel, Databases, Microsoft Office, CSS, PowerPoint, APIs
Education
Penn State University 2011 — 2015
Computer Science
Humana March 2013 - Present
Humana May 2011 - February 2013
Wachovia January 2002 - May 2011
Charles Schwab June 2000 - December 2001
Skills
Sales, Insurance, Investments, Credit, Loans, Finance, Retirement Planning, Series 7, Mortgage Lending, Retirement, Customer Service
Education
University of Central Florida 1998 — 2000
Bachelor of Science (B.S.), Finance, General
Pensacola Junior College 1996 — 1998
Associate of Arts (A.A.), Business Administration and Management, General
Corizon Health August 2014 - Present
Humana April 2013 - July 2014
University Hills Health and Rehabilitation (Consulate Health) January 2013 - March 2013
Aetna May 2002 - September 2004
Kaiser Permanente August 2000 - May 2002
Aetna June 1997 - August 2000
Humana Military Healthcare Services May 1996 - June 1997
Horizon HealthCare August 1995 - June 1996
Home Health Care of Pensacola February 1993 - August 1995
Women's Intervention Services and Education September 1990 - February 1993
Skills
Healthcare, Hospitals, Managed Care, Inpatient, Medicare, Clinical Research, Acute Care, Home Care, Medicine, Treatment, Medical Coding, Social Services, ICD-9, Program Management, Utilization Review, Nursing, Case Managment, Utilization Management, Disease Management
Education
University of West Florida 1992 — 1994
Bachelor of Science (B.S.), Community Health Education
Pensacola Junior College 1987 — 1988
Associate of Science (A.S.), Nursing
Humana May 2010 - Present
Humana May 2004 - May 2010
Humana July 1999 - May 2004
Humana January 1998 - June 1999
East-West Center August 1983 - July 1984
Skills
Managed Care, Microsoft Word, Health Insurance, Customer Service, PowerPoint, Healthcare, Microsoft Office, Medicare, Microsoft Excel, Medicaid, Management, Health Disparities and..., Economic Research, Health Economics, Diversity Training, Cultural Awareness, Culture Change, Equality & Diversity, Disease Management, Insurance, Provider Relations, Healthcare Industry, Data Analysis, Health Care Reform, Employee Benefits, Utilization Management, Medicare Part D, Healthcare Consulting, Pharmacy Benefit..., HIPAA, Claim, Health Policy, Long-term Care, Healthcare Management, Process Improvement, Actuarial Science, Physicians, Disability Insurance, Quality Improvement, Healthcare Information..., Predictive Modeling, Informatics, Credentialing, HMO, Revenue Cycle, Clinical Research, SAS programming, SAS, Leadership, Strategic Planning
Education
Maquiling Elementary
Penn State University
Agricultural Economics
Southern Illinois University, Carbondale
Economics
University of the Philippines
AB, Economics, Cum Laude
University of the Philippines Rural High School
High School
Humana June 2014 - Present
Bankers Life and Casualty Company June 2013 - July 2014
The New England Institute of Art March 2012 - April 2013
Miami International University of Art and Design October 2009 - March 2012
The Art Institute of Philadelphia December 2003 - October 2009
Skills
Recruiting, Admissions, Employee Training, Marketing, Student Recruiting, Training, Management, Budgets, Enrollment Management, Public Speaking, Staff Development, Higher Education, College Recruiting, Student Development, Event Planning, Higher Education..., Interviews, Leadership, Event Management, Hiring, Team Building, Sales Management, Customer Service, Time Management, Sales, Leadership Development, Retaining Customers, Team Leadership, Student Financial Aid, Career Counseling, CampusVue, Student Affairs, Resume Writing, Strategic Planning, Coaching, Educational Leadership, Adult Education, Community Outreach, Customer Retention
Education
Philadelphia University 2002 — 2003
Master of Business Administration (MBA), Business Administration, Management and Operations
University of Scranton 1994 — 1998
Bachelor of Science (BS), Political Science
Humana November 2007 - Present
GMAC Bank August 2005 - June 2006
Skills
Accounts Receivable, Account Reconciliation, Accounts Payable, Insurance, Payroll, Invoicing, General Ledger, Accounting, Outlook, Spreadsheets, Customer Service, Data Entry
Education
Pima Community College 2010 — 2017
In progress, Computer Systems Networking and Telecommunications
Horizon Highschool 1995 — 1999
High School Diploma, General Studies
Humana 2014 - Present
Aetna 2013 - March 2014
Abramson Center 2010 - 2013
Maxim Healthcare Services May 2001 - December 2010
Caring Hospice 2008 - 2010
Keystone Hospice and Home Health 2006 - 2008
Care Alternatives 2004 - 2006
Abington Memorial Hospital 1974 - 1999
Skills
Home Care, Nursing, Case Management, Pediatrics, Adults, Orthopedics, Nursing Administration, Palliative Care, Case Managment, Orthopedic, Patient Advocacy, CPR Certified, Geriatric Nursing, Orthopedic..., Gerontology, Health Education, Clinical Research, Pain Management, Medical/Surgical, Public Speaking, Healthcare, Acute Care, EMR, Cpr Certified, Patient Education, Wound Care, Nursing Management, Disease Management, Inpatient, Nursing Education, Utilization Management, BLS, Medicaid, Critical Care, Healthcare Management, Elder Care, Hospitals, Medicare, Medical-Surgical
Education
Abington Memorial School of Nursing
RN, Nursing
Penn State University
Nursing
University of Phoenix
BSN, Nursing
Carolinas HealthCare System March 2014 - Present
Pier 1 Imports, JCPenney, Havertys January 2011 - January 2014
Peaceful Decor January 2010 - February 2011
Humana April 2008 - October 2009
Carolinas Healthcare System May 2000 - March 2008
Carolinas Healthcare System January 1999 - May 2000
Carolinas Healthcare System February 1997 - December 1998
Skills
Interior Design, Retail, Customer Service, Microsoft Office, Team Leadership, Customer Satisfaction, Budgets, Marketing Strategy, Coaching, Business Development, Microsoft Excel, PowerPoint, Benefits Negotiation, Project Management, Public Speaking, Leadership, Space-planning, Contract Management, New Business Development, Data Entry, Supervisory Skills, Management, Sales Presentations, Marketing, Event Planning, Market Research, Organization, Account Management, Training, Employee Relations, Contract Negotiation, Project Planning, Talent Acquisition, Negotiation, Team Building, Sales, Microsoft Word, Operations Management, Strategic Planning, Healthcare, Space Planning, Color and Pattern..., Word, Contract Recruitment, Healthcare Management
Education
Pfeiffer University 1996 — 1999
Masters Degree, Business Administration
Empire State College 1992 — 1994
Bachelor of Science Degree, Business and Healthcare Administration
Long and Foster Real Estate January 2014 - Present
Bayside Health Partners, LLC January 2013 - Present
Humana October 2011 - Present
United Healthcare Medicare Solutions March 2008 - January 2013
Anthem 2011 - 2012
Skills
Medicare, Fixed Annuities, Healthcare, Accident, Term Life Insurance, Life Insurance, Health Savings Accounts, Employee Benefits, Insurance, Customer Service, Universal Life, Whole Life, Health, Benefits, Funeral Counselor, Long Term Care Insurance, Disability Insurance, Long-term Care, Health Insurance, Sales Management, Sales
Education
Pittsburg State University
Paralegal Studies
Cigna October 2014 - Present
Cigna November 2013 - October 2014
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas March 2013 - October 2013
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas November 2010 - March 2013
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas February 2008 - November 2010
Humana August 2002 - February 2008
Zenith American Solutions August 2000 - February 2002
NW University Oral Health Center March 1998 - June 1998
CompBenefits February 1997 - February 1998
Skills
Microsoft Office, Claims Management, Customer Service, Project Management, Workforce Management, Medical Terminology, Healthcare Management, Health Insurance, Team Leadership, Call Centers, Performance Management, Team Mentoring, Claim, Insurance, Medicare, Process Improvement, Provider Relations, Employee Benefits, Healthcare, Leadership, Team Building
Education
Bankmark School of Business
Health Insurance Producer;
Penn Foster College
Health Information/Medical Records Technology/Technician
Prairie State College
Project Management
A Byte In Time June 1995 - Present
Alhambra Traditional School January 2006 - September 2012
Humana 1993 - 1994
City of Phoenix 1985 - 1993
Skills
Proofreading, Administrative..., Spreadsheets, Newsletters, Editing, Event Planning, Small Business, Data Entry, Transcription, PowerPoint, Invoicing, Office Administration, Speaker Support, virtual speakers..., Calendaring, Online Research, Microsoft Word, Microsoft Excel, Outlook, Database Administration, Pay Close Attention to..., Travel Arrangements, Office Management, Bookkeeping, Following Up, Highly Reliable, Confidentiality, Facebook, virtual assistant, virtual authors..., email management, calendar management, ethics checked, Efficiency, competent, trustworthy, Organized self-starter, Timely Execution, High Level Of Accuracy, dependable, saving valuable time, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access
Education
Phoenix College
A.A.S., Computer Information Systems
Deer Valley High School 1980 — 1984
PDS Tech, Inc.For Aviall July 2014 - Present
United Road Towing June 2012 - March 2013
humana 2011 - 2012
Hajoca Corporation March 2008 - April 2011
sedona patio September 2005 - December 2007
sportlite inc. October 1997 - June 2001
Skills
Process Improvement, Inventory Management, Contract Negotiation, Microsoft Excel, Customer Service, Inventory Control, Shipping, Warehousing, Microsoft Word, Distribution Center..., Team Building, Microsoft Office, Leadership, Purchasing, Operations Management, Customer Satisfaction, Logistics, Outlook
Education
Phoenix College
G.E.D.
Humana September 2006 - Present
Skills
Small Business, Business Planning, Employee Benefits, Fundraising, Non-profits, Health Insurance, Insurance, Healthcare, Disability Insurance, Leadership, Accident, Customer Service, Sales, Life Insurance
Education
Portland State University - School of Business 1981 — 1985
Bachelor of Science, Marketing, Management, Statistics & Gaming Theory
University of Oregon 1980 — 1981
Humana December 2011 - Present
The Highland Vineyard Church May 2013 - September 2015
The Mohnsam Firm Pllc December 2009 - July 2010
Oxmoor Auto Group May 2009 - February 2010
The Color Place June 2008 - August 2009
Crystalink Business Technologies November 2007 - March 2008
DecisionOne September 2006 - July 2007
Shoes.com March 2006 - September 2006
G.O. Ministries 2003 - 2005
Skills
Web Design, Graphic Design, CSS, InDesign, Photoshop, Illustrator, Dreamweaver, Adobe Acrobat, OS X, HTML, SEO, Final Cut Pro, CMS, Editing, Layout, Graphics, Flash, Photography, Mac, Adobe Creative Suite, PowerPoint, Online Marketing, Troubleshooting, Hardware Installation, Website Administration, Antivirus, Desktop Publishing, Pre-press, Wordpress, Microsoft Office, Word, Windows, Excel, Outlook, Customer Service, Problem Solving, XP, SharePoint, XHTML, Mac OS X, Office 365, Technical Support, Wireless Networking
Education
Presbyterian College 1994 — 1998
BA, History, Fine Arts
Crisp County 1990 — 1994
Diploma
Coventry Health Care, an Aetna Company September 2012 - Present
CarePlus Health Plan September 2012 - Present
Humana September 2012 - Present
American Care Inc March 2012 - Present
American Care Inc March 2012 - Present
Wellcare Health Plans April 2005 - Present
Applied Materials 2001 - 2004
Etec Systems 1998 - 2003
Skills
Disability Insurance, Customer Service, Employee Benefits, Health Insurance, Health Policy, Insurance, Leadership, Managed Care, Management, Medicaid, Medicare, Recruiting, Sales, Strategic Planning, Training, Process Improvement
Education
Phoenix College 1997 — 2001
BSBM, Business Management
University of Phoenix
Locator GPS LLC January 2015 - Present
Broker June 2010 - Present
RacoWireless October 2013 - January 2015
Position Logic March 2012 - January 2015
Humana February 2006 - May 2010
Position Logic 2008 - 2008
Aflac 2007 - 2007
R Digital Ltda 1998 - 1999
ConGrupo S.A. 1997 - 1997
Leo Burnett 1996 - 1997
Skills
New Business Development, Product Management, Process Improvement, Strategic Planning, Sales Management, Product Marketing, Business Development, Account Management, Business Strategy, Strategic Partnerships, Networking, Direct Sales, Solution Selling, Sales, CRM, Wireless, B2B, Marketing, Business Planning, Integration, Salesforce.com, International Sales, Start-ups, Marketing Strategy, Product Development, Negotiation
Education
Pontificia Universidad Javeriana 1992 — 1996
SOCIAL COMMUNICATIONS SCIENCES, MASS COMMUNICATION - ADVERTISING & MARKETING
Universidad Jorge Tadeo Lozano 1990 — 1992
ADVERTISING & MARKETING
San Viator
Whataburger August 2015 - Present
Acelity April 2011 - August 2015
Tempur-Pedic International Inc June 2007 - April 2011
Humana February 2004 - June 2007
Dell 1999 - 2004
Circuit City Stores 1992 - 1999
Revco, DS, Inc. 1989 - 1992
Belk 1986 - 1988
General Electric 1984 - 1986
Skills
Human Resources, Performance Management, Recruiting, Succession Planning, Leadership, Talent Management, Management, Training, Program Management, Deferred Compensation, Strategy, Process Improvement, Business Strategy, HRIS, Personnel Management, Employee Relations, Organizational..., Change Management, Hiring, Continuous Improvement, Global Human Resources..., Organizational..., Employee Benefits, Employee Training, Global Management, Workforce Planning, College Recruiting, Interviews, Cross-functional Team..., Organizational Design, Negotiation, Onboarding, Employment Law, Leadership Development, Employee Engagement, Technical Recruiting, Temporary Placement, Mergers & Acquisitions, Talent Acquisition, Sourcing, Strategic Planning, Vendor Management, Applicant Tracking..., Payroll, HR Consulting, Green Belt, Cloud Computing
Education
Penn State University
BA, Pol Sci/Psych
Penn State University
Bachelor's degree, Political Science and Government
Catholic Health Initiatives August 2012 - Present
Humana October 2006 - August 2012
Medical Multiplex March 2005 - October 2006
Misys Healthcare Systems July 2003 - July 2004
SOURCEMEDICAL SOLUTIONS 2000 - 2003
Certified Athletic Trainer 1982 - 2000
Skills
Training, Management, Process Improvement, Business Analysis, Consulting, Software Documentation, Leadership, Healthcare, Vendor Management, AEHR, PPMS, Corporate Training, Corporate Communications, Developing Training..., Workflow Applications, Electronic Health..., Project Management, Allscripts
Education
University of Arizona 1981 — 1982
Master of Science (MS), Health and Physical Education
Penn State University 1977 — 1981
Bachelor of Science (BS), Health and Physical Education/Fitness
Humana April 2014 - March 2015
Great Valley School District 1999 - 2015
Executive Health Resources April 2010 - February 2014
Skills
Managed Care, Healthcare, Clinical Research, Healthcare Information..., Medicare, Utilization Management, Medical Education, Healthcare Management, EMR, Hospitals, Medicaid, Family Medicine, Healthcare Consulting, Health Insurance, Medicine, Disease Management, Health Policy
Education
Des Moines University College of Osteopathic Medicine and Health Sciences 1983 — 1987
Doctor of Osteopathy, Osteopathic Medicine/Osteopathy
Penn State University 1979 — 1983
Bachelor's Degree, General Arts and Sciences, Pre-Medicine
David Bair Insurance (Affiliated with Twin City Underwriters) January 2007 - Present
Humana 2005 - 2006
Heartland Financial Strategies 1994 - 2005
Skills
Annuities, Medicare Supplements, Long Term Care, Term Life Insurance, Health Insurance, Permanent Life Insurance, Medicare Advantage..., Medicare Part D Plans, Fixed Annuities, Medicare, Sales, Medicare Part D, Whole Life, Universal Life, Accident, Long-term Care, Leadership, Small Business, Disability Insurance
Education
Penn State University 1971 — 1975
Bachelor's Degree, Agriculture Mechanization, 3.34
Hopewell Valley Central High School 1967 — 1971
graduated in top 10% of 325 students, Science
Strawbridge Studios, Inc. September 2014 - Present
Michael's Arts & Crafts December 2013 - March 2015
Humana February 2014 - September 2014
UNC Pembroke April 2010 - November 2013
Skills
Adobe Creative Suite, Animation, Photoshop, Customer Service, Character Rigging, Character Animation, Editing, Data Entry, Public Speaking, PowerPoint, Social Networking, Microsoft Word, Community Outreach, Time Management, Nonprofits, Public Relations, Leadership, Social Media Marketing, Volunteer Management, Teamwork, Outlook, Event Management, Mac OS, Figure Drawing, Perspective Drawings, Sales
Education
Piedmont Community College 2014 — 2016
Digital Effects and Animation Technology
University of North Carolina at Pembroke 2008 — 2013
Bachelor of Arts (B.A.), Digital Arts, Senior
Warren County High School 2004 — 2008
Humana December 2014 - Present
Humana, Inc April 2006 - December 2014
Instituto de Medicina de Familia del Sur July 2002 - September 2005
Better Boddies Fitness Center June 2002 - November 2003
PMG / SC Medical Management Services May 2001 - June 2002
Marie Taylor Figure Fitness December 1997 - November 2000
Skills
Compliance, Nursing, Healthcare, Healthcare Management, Clinical, Planning, Purchasing, PowerPoint, Employee Relations, Excel, Education, Team Leadership, Lotus Notes, Outlook, Microsoft Office, Organizing, Administration, Customer Relations, Risk Management, Hiring, Affirmative Action, Problem Solving, Supervisory Skills, Wellness Coaching, Well-organized, Inventory, Medical Records, Medical Billing, Provider Education, Training, Clinical Research, Microsoft Excel, Human Resources, Recruiting, Medicine, Medical Coding, HIPAA, Payroll, Managed Care, Medical Terminology, Strategic Planning, ICD-9, Coaching, Quality Improvement, Staff Development, Wound Care, Healthcare Industry, Wellness, Medical Record Audit, Medicare
Education
Pontificia Universidad Católica de Puerto Rico 2002 — 2005
MBA, Business Administration -Human Resources
Pontificia Universidad Católica de Puerto Rico 1997 — 2000
BSN, Science of nursing
Sagrado Corazón de Jesús Ponce, PR
High School Diploma
CVS Caremark Corporation November 2013 - Present
Southwest Laundry Equipment LLC. September 2013 - Present
Humana January 2013 - April 2013
Skills
Pharmacy, Pharmacy Automation, Pharmacy Technicians, Dosage Calculations, Mail Order Pharmacy, Prior Authorization, HIPAA, Pharmacy Practice
Education
Phoenix College 2004 — 2007
Associate of Applied Science, Administration of Justice
Humana January 2011 - Present
Amedisys Home Health Care November 2010 - February 2013
Skills
Acute Care, Nursing
Education
Penn State University 1990 — 1994
Bachelor of Science, Major in Nursing
TracFone Wireless November 2014 - Present
Imperial Tobacco June 2014 - October 2014
Pernod Ricard July 2011 - June 2014
Humana May 2007 - July 2011
Dart Container November 2004 - May 2007
MARQAD.COM January 1993 - April 2007
PT-1 Communications September 2000 - July 2004
MPOWER Communications January 2000 - September 2000
MCI-Worldcom May 1999 - January 2000
Demo & Bozzel September 1993 - March 1994
Skills
Market Research, Marketing Strategy, Marketing Research, Advertising, Marketing, Market Analysis, Strategy, Digital Marketing, Product Development, Market Planning, Online Advertising, Data Analysis, Project Management, Digital Media, Cross-functional Team..., Copywriting, Graphic Design, Web Design, Duty Free, Quantitative Research
Education
Politécnico Grancolombiano 1990 — 1994
BA
Universidad de América 1990 — 1991
Colegio Calasanz
RWE Trading Americas, Inc. July 2013 - Present
Humana March 2013 - July 2013
PPL Corporation 2012 - 2013
Allen & O'Hara, Inc. June 2009 - June 2010
Skills
Microsoft Word, PeopleSoft, Microsoft Office, Microsoft Excel, Accounts Payable, Managerial Finance, SAP, Cost Management, Financial Statement..., Financial Reporting, Tax Preparation, Strategic Financial..., Account Reconciliation, Profit Center Management, Cost Accounting, Hedge Accounting, Forensic Accounting, International Trade, Corporate Finance, Year-end Close, Month End Close, Company Valuation, Employee Training, Highly detail oriented, Increased Profitability, Thrive in..., Highly Reliable, Profit Maximization, High Level Of Accuracy, Cost Saving Initiatives, Team Leadership, Oracle E-Business Suite, International Business, Financial Variance..., Commodity Markets, Accounts Receivable, Financial Audits, SOX Compliancy, Peachtree, Business Process..., P&L Ownership, Full P&L Responsibility, Stock Trading, Day Trading, Technical Analysis, Business Networking, Finance, Consolidation, Financial Accounting, US GAAP
Education
Pennsylvania State University 2006 — 2010
Bachelor of Science (B.S.), Accounting
Sales Benchmark Index 2013 - 2014
Kindred Healthcare 2011 - 2013
UnitedHealth Group 2009 - 2010
UnitedHealth Group - Ovations 2007 - 2009
UnitedHealthcare 2004 - 2007
UnitedHealthcare 2003 - 2004
Humana 2000 - 2003
Humana 1996 - 2000
Skills
Strategy, Leadership, Business Development, Change Management, Performance Management, Health Insurance, Process Improvement, Insurance, Training, Sales Process, Sales Channel..., Sales Operations, Sales Performance, Sales Management, Managed Care, Healthcare Industry, Sales Force Compensation, Start-ups, Communication, Project Management, Teamwork, Manage Client..., Business Process..., Quota Setting, Consultative Selling..., Business Analysis, Talent Management, New Business Development, Medicare, Lead Generation, Customer Retention, Healthcare, Marketing Strategy, Budgets, B2B
Education
Penn State University
BS
Humana June 2015 - Present
Humana February 2013 - June 2015
Humana October 2008 - April 2013
National Black MBA Association, Triangle Chapter January 2007 - December 2008
Humana July 2006 - October 2008
BCBSNC September 1998 - July 2006
Pender County Schools - Rocky Point, NC August 1995 - September 1996
Skills
Provider Relations, Medicare, Health Insurance, Cross-functional Team..., Healthcare Management, HMO, Network Development, Physician Relations, Project Management, Healthcare Industry, Hospitals, Healthcare, Managed Care, HIPAA, Health Policy, Healthcare Consulting, Leadership, Medicaid, Revenue Cycle
Education
University of Phoenix
Doctorate, Healthcare Administration
Pfeiffer University 1998 — 2000
MS, Organizational Management
Universidad San Francisco de Quito 1994 — 1994
Spanish
University of North Carolina at Wilmington 1989 — 1994
BA, Spanish
Humana December 2014 - Present
Humana January 2013 - December 2014
Stock Yards Bank & Trust July 2011 - April 2013
Trilogy Health Services, LLC January 2011 - July 2011
Humana August 2009 - February 2010
Woodforest National Bank December 2008 - June 2009
Jewelry Television August 2001 - November 2008
Skills
Project Management, Training, Customer Service, Process Improvement, Employee Relations, Team Building, Performance Management, Leadership, Budgets, ITIL, Agile Project Management, Agile & Waterfall..., Scrum, MS Project, Business Analysis, Project Planning, Corporate Budgeting, Policy, Software Documentation, Management, Strategic Planning, Analysis, Requirements Analysis, Agile Methodologies, Employee Training, Organizational..., Vendor Management, Information Technology, Business Process..., Market Research, Cross-functional Team..., Change Management, Integration, Program Management, SDLC, Strategy, Microsoft Office, Visio, Enterprise Software, Consulting, Analytics, Coaching, Software Development
Education
Sullivan University 2009 — 2012
Bachelors of Science, Information Technology
Walt Disney World College Program 2001 — 2001
Internship, Hospitality Management
Pellissippi State Community College 1998 — 2001
Associate of Arts and Sciences (AAS), Hospitality Management
AllMeds September 2014 - Present
Humana August 2011 - 2014
Skills
Documentation, Management, Consulting, ICD-10, Medicare, CPT, Healthcare, Medical Coding, Process Improvement, Strategic Planning, Microsoft Excel, Customer Service, Data Analysis, HIPAA, Health Insurance, Healthcare Information...
Education
Pellissippi State Community College
Freelance health communications March 2015 - Present
Humana January 2008 - 2015
BlueCross BlueShield/HealthNow NY December 1999 - October 2007
Jamestown Community College September 2001 - March 2003
SC DHEC January 1996 - December 1999
National Institutes of Health May 1996 - August 1996
Montgomery County WIC 1995 - 1996
Skills
Healthcare, Leadership, Integrated Marketing, Strategy, Health Education, Project Management, Program Management, Product Development, Nutrition, Community Outreach, Clinical Research, Access, Wellness, Medicare, Marketing, Health Insurance, Managed Care, Business Process, Teaching, Health Promotion, Analysis, Health, Strategic Planning, Budgets, Process Improvement, Microsoft Excel, Training, Team Building, Healthcare Industry, Employee Wellness, Medicaid, Management
Education
University of South Carolina-Columbia 1996 — 1997
MPH, health promotion
Penn State University 1990 — 1994
b.s., health education
CVCS
Convergys March 2014 - November 2014
Aerotek November 2013 - January 2014
Humana January 2011 - March 2013
Comcast Cable March 2007 - May 2008
Semperian PPP Investment Partners September 2005 - February 2007
Skills
Customer Support, Microsoft Office, Customer Service, Customer Retention, Accounts Receivable, Accounts Payable, Account Management, Social Networking, Social Media
Education
Pellissippi State Community College 1993 — 1996
Associate of Arts and Sciences (A.A.S.), Fine and Studio Arts
Central High School 1986 — 1987
High School Dipolma, General Studies
Humana January 2015 - Present
Accredo - An Express Scripts Company March 2014 - Present
PruittHealth July 2013 - January 2015
Gwinnett Coalition for Health and Human Services September 2013 - January 2014
Emory University Hospital October 2009 - June 2013
Dekalb medical center April 2009 - June 2013
Grady Health System 2007 - 2009
Skills
icu, interventional radiology, telemetry, step down, neuro, hospital, healthcare, ACLS, BLS, Clinical Research, HIPAA, Healthcare, Hospitals, IV, ICU, Inpatient, Neurology, Leadership, Nursing, Acute Care, Healthcare Management, EMR, Critical Care, Patient Safety, Registered Nurses, Case Management, Patient Advocacy, Public Health, Patient Education, Healthcare Consulting, Nursing Education
Education
Walden University 2011 — 2014
Master of Public Health (MPH), Public Health, 3.75
Piedmont College 2005 — 2007
BSN, Nursing
Humana May 2015 - Present
Highmark, Inc. June 2014 - August 2014
Skills
C#, Node.js, Python, Agile Methodologies, Agile Project Management, Java, C++, C, MongoDB, Ruby, HTML 5, CSS3, Leadership, JavaScript, Ruby on Rails, Git
Education
Penn State University 2012 — 2016
Computer Science
CIGNA Healthcare February 2011 - Present
CIGNA Healthcare June 2005 - February 2011
Humana May 2000 - June 2005
Uniontown Hospital May 1999 - August 1999
Skills
Management, Contract Negotiation, Employee Benefits, Healthcare, Hospitals, Insurance, Networking, Network Development, HIPAA, Medicare, PPO, Provider Relations
Education
Pennsylvania State University 1996 — 2000
Bachelor's of Science, Health Policy & Administration
Caring for the Shepherd May 2014 - Present
Longevity Alliance March 2013 - May 2014
Humana July 2005 - March 2013
A.V. R. Financial Services June 2000 - June 2005
BCNEPA June 1995 - June 2000
Skills
Sales Management, Sales Skills Training, Public Speaking, Sales, Training, Account Management, Insurance, Direct Sales, New Business Development, Leadership, Marketing, Sales Presentations, Customer Satisfaction, Business Development, Managed Care
Education
Newport Twp. High School
Penn State University
University of Phoenix
Business Management
Humana September 2015 - Present
Hutchinson Clinic March 2008 - July 2015
Skills
Microsoft Office, Management, Microsoft Word, Windows, Training, Process Improvement
Education
Pratt Community College
Associate’s Degree, Nursing Science
Humana May 2015 - Present
Humana October 2013 - May 2015
Humana July 2012 - October 2013
The Christ Hospital June 2005 - July 2012
Skills
Acute Care, Healthcare Management, Hospitals, Inpatient, Nursing, ACLS, Cpr Certified, Patient Education, Medication..., Healthcare Information..., ICU, Epic Systems, Case Management, EKG, Wound Care, IV, Medicare, EMR, BLS, Nursing Education, Patient Advocacy, Critical Care, Telemetry, Health Education, HIPAA, Utilization Management, Disease Management, CPOE, Quality Improvement, Dialysis, Nursing Management, IABP, Informatics, Healthcare, Pediatrics, Process Improvement, Leadership, Strategic Planning, Training, Team Building
Education
Pensacola Christian College 2000 — 2005
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Humana June 2014 - Present
Individual Contract for Services October 2010 - Present
Adventist Health System August 2012 - June 2014
Four Seasons Hospice and Palliative Care January 2011 - February 2012
Skills
Inpatient, Healthcare Management, Healthcare, Hospitals, Nursing, Clinical Research, Home Care, Healthcare Information..., Medicare, Managed Care, Case Managment, EMR, Patient Safety, Customer Service, Cpr Certified, BLS, Critical Care, Leadership, EHR, Pediatrics, Medicine, Infection Control, Nursing Education, ICU, Medical/Surgical, Disease Management, Healthcare Consulting, Patient Education, Public Health, Healthcare Industry, HIPAA
Education
Western Governors University 2015 — 2017
Bachelor of Science (B.S.), Nursing Science
Pensacola State College 1996 — 1999
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Health Markets August 2015 - Present
Woman vs Business February 2015 - Present
Humana February 2015 - Present
Woman vs Freedom March 2014 - Present
Simply Creative Designing March 2015 - August 2015
Mutual of Omaha February 2015 - July 2015
Skills
Customer Service, Marketing, Microsoft Office, Social Media, Advertising, Sales, Marketing Strategy, Management, Online Marketing, Social Networking, Digital Marketing, Entrepreneurship, Social Media Marketing, Public Relations, Email Marketing, SEO, Marketing Communications, Online Advertising, E-commerce, Start-ups, Blogging, Brand Development, Leadership, Strategy, Strategic Planning, Digital Media
Education
Southeastern University 2015 — 2017
Organizational Leadership, Business, Management, Marketing, and Related Support Services
Polk State College 2009 — 2013
Marketing and advertising, Marketing
Humana July 2015 - Present
Uniontown Hospital March 1994 - Present
Skills
Nursing, Clinical Research, HIPAA, Medicare, Hospitals, Healthcare Information...
Education
Penn State University 2013 — 2014
BSN, Registered Nursing/Registered Nurse
Uniontown Hospital School of Nursing 1990 — 1992
Namely August 2015 - Present
TriNet January 2015 - August 2015
TriNet March 2011 - August 2015
Willis May 2009 - March 2011
Gevity 2009 - 2010
TriNet 2009 - 2010
The Seltzer Group January 2001 - April 2009
US Healthcare 1993 - 1996
Humana 1993 - 1994
Coventry Health Care 1990 - 1993
Skills
PEO, Wellness Initiatives, Employee Benefits, Employee Engagement, ERISA, Workers Compensation, HR Consulting, New Business Development, Health Insurance, Human Resources, Wellness, Leadership, Recruiting, Coaching, Management, Leadership Development, Insurance, Disability Insurance, Training, Benefits Administration, Sales, Consulting, Sales Operations
Education
Penn State University 1985 — 1989
BA
Humana May 2015 - Present
Penn State University May 2012 - Present
Cigna May 2014 - August 2014
Penn State LGBTA Student Resource Center August 2012 - April 2013
Skills
Public Speaking, Microsoft Office, Windows, Microsoft SQL Server, Adobe Creative Suite, Java, Web Design, Mac OS, Customer Service, JIRA, ServiceNow, IT Project & Program..., Computer Hardware..., OS X
Education
Penn State University 2012 — 2015
B.S, Information Sciences and Technology, Junior
Humana August 2014 - April 2015
Cigna 2015 - 2015
Humana May 2014 - August 2014
Johanna Foods, Inc. May 2013 - August 2013
Johanna Foods, Inc. June 2012 - August 2012
Skills
Microsoft Office, Teamwork, Time Management, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Project Management, SQL, Scrum, HTML, Leadership, Business Analysis, Data Analysis, Microsoft SQL Server, Databases
Education
Penn State University 2011 — 2015
Bachelor’s Degree, Management Information Systems, General, Alumni
Humana August 2008 - Present
Quality Health Plans September 2004 - August 2008
St Petersburg General Hospital September 2002 - September 2004
Wellspan Behavioral Health February 1999 - September 2002
Quest Behavioral Health March 1997 - February 1999
Skills
Managed Care, Healthcare, Provider Relations, Medicare, Medicaid, Healthcare Industry, HMO, HIPAA, PPO, Network Development, Health Insurance, Credentialing, Utilization Management, Health Policy, Disease Management
Education
Penn State University 1995 — 1996
BS, Health Policy & Administration
York College of Pennsylvania 1992 — 1994
Nursing
Penns Valley Area High School
Humana
Skills
Account Management, Customer Service, Health Insurance, Insurance, Management, Sales, Claim
Education
Portland Community College
Humana October 2008 - Present
Qwest Communications October 2005 - October 2008
Action Printers 2002 - 2005
The Columbian 1995 - 2002
Skills
Marketing Strategy, Advertising, Sales, Marketing, Customer Service, Event Planning, Strategic Planning, Account Management, Training, Public Relations, Copywriting, Direct Mail, Social Networking, Coaching, Selling, Marketing Communications, Sales Management, Leadership, Budgets, Public Speaking, Social Media Marketing, Strategic Partnerships, Insurance, Team Building, Email Marketing, Social Media, Small Business, New Business Development, Promotions, Project Management, Retail, Contract Negotiation, Negotiation, Entrepreneurship, Management, Event Management, Display Advertising, Print Advertising, Writing, Graphic Design, Medicare, Medicare Advantage
Education
Portland State University 1979 — 1981
Bachelor of Science, Finance-Law, School of Business Administration
University of Oregon 1972 — 1976
Undergrad, Business Administration, Psychology
VIA, Inc. October 2013 - Present
CompanionLink Software January 2010 - October 2013
Sweets Etc May 2007 - December 2009
Humana August 2005 - April 2006
Fifth Third Bank August 2000 - August 2004
Skills
Localization, Localization Testing, Mobile Applications, Mobile Phone Apps, German, Software Quality..., White Box Testing, iOS, Android, Microsoft Excel, Outlook, Blackberry OS, Windows Mobile, Palm OS, WebOS, Windows, Mac OS, OS X, Technical Support, Software Documentation, Testing, iPhone, Technical Writing, Quality Assurance, Linux
Education
Portland State University 2006 — 2012
Master of Arts (M.A.), German Language and Literature
University of Cincinnati 2001 — 2005
Bachelor of Arts (B.A.), German Language and Literature
VARMED January 2015 - Present
Ambassador Veterans Services July 2014 - October 2014
Humana 2010 - 2013
Programa Educativo Salud Integral August 2002 - November 2010
Skills
Community Outreach, Managed Care, Mental Health, Medicare, Social Services, Medicaid, HIPAA, Utilization Management
Education
Pontificia Universidad Católica de Puerto Rico 1993 — 1998
Bachelor's degree, Social Work
Cámara de Representantes September 2014 - Present
Frances Santiago & Asociados February 2014 - August 2014
Martinez-Díaz Law Office 2011 - 2012
Humana January 2008 - August 2009
Skills
Legal Writing, Legal Research
Education
Pontifical Catholic University of Puerto Rico, School of Law 2009 — 2013
Juris Doctor
University of Puerto Rico, Río Piedras Campus 2003 — 2007
Bachelor's degree, Labor Relations
DCG Re July 2014 - Present
Institution Solutions, LLC December 2013 - July 2014
Humana September 2009 - January 2013
Genworth Financial 2006 - 2008
DISABILITY CONSULTING GROUP, a United Health Group Company 1998 - 2005
TRANS-GENERAL INSURANCE GROUP (HIGHMARK), 1996 - 1998
PAUL REVERE LIFE INSURANCE COMPANY 1901 - 1901
The Travelers Insurance Company 1901 - 1901
Skills
Actuarial Science, Reinsurance, Life Insurance, Insurance, Fixed Annuities, Health Insurance, Underwriting, Term Life Insurance, Disability Insurance, Embedded Value, General Insurance, Enterprise Risk..., Actuaries, VBA, Prophet, Predictive Modeling, Employee Benefits, Risk Management, Financial Risk
Education
Pratt Institute
Bachelor's of Science, Chemical Engineering, Honors
FedEx Ground January 2015 - Present
FedEx Ground October 2012 - January 2015
FedEx Ground August 2011 - October 2012
Luxottica Retail September 2010 - August 2011
Humana August 2005 - September 2010
Cincinnati Childrens Hospital Medical Center January 2009 - May 2009
Fifth Third Bank May 2005 - August 2005
ITS Helpdesk/Xavier University December 2003 - May 2005
The Children's Home of Cincinnati August 2001 - May 2005
Skills
Employee Relations, Recruiting, Performance Management, Troubleshooting, Programming, Human Resources, Employee Benefits, Coaching, Customer Service, Leadership, Team Building, Organizational..., Process Improvement, Strategic Planning, Project Management, Employee Engagement, Training, Compensations, Unemployment Claims, Leave of Absence..., Screening Resumes, Complaint Investigations, Compliance, Wage & Hour, Employee Recognition, Professional Mentoring, College Recruiting, Temporary Placement, Applicant Tracking..., Policy, Program Management, Interviews, Conflict Resolution, Time Management, Analysis, Employment Law
Education
Penn State University 2008 — 2010
Masters of Professional Studies, Human Resources and Employee Relations
Xavier University 2001 — 2005
Bachelors, Information Systems
St. John's Jesuit High School 1997 — 2001
Diploma
Self-employed September 2006 - Present
Humana September 2007 - June 2008
Aflac September 2006 - August 2007
Skills
Healthcare, Engineering Design, TECHNICAL SALES, CEO CORPORATE, MILITARY FIELD GRADE..., PROJECT MANAGEMENT, FIELD SERIVCE..., SMALL BUSINESS OWNER, PERSONNEL MANAGEMENT
Education
Wharton School, University of Pennsylvania 1975 — 1976
COMPLETED BUSINESS EXECUTIVE FINANCIAL FOR NON-FINANCIAL EXEC., Finance, General
Penn State University 1955 — 1959
Associate's degree, Mechanical Engineering
All Covered June 2015 - Present
All Covered October 2013 - June 2015
Griffith Company April 2013 - September 2013
Humana April 2012 - November 2012
Arcadian Health Plan July 2010 - April 2012
Best Buy October 2004 - July 2010
H&R Block October 2003 - April 2004
Arcadian Management Services July 2003 - September 2003
Skills
Windows Server, Active Directory, Microsoft Exchange, Microsoft Office 2003, Microsoft Office 2007, Microsoft Office 2010, Microsoft Office 2013, Office 365, Windows XP, Windows 7, Windows 8.1, Software Installation, Norton Ghost, VPN, Cisco VPN client, Bomgar, GoToAssist, PC Anywhere, VNC, Voltage(email..., Utimaco (laptop..., Technical Support, Altiris, Inventory Accuracy, IT Asset Management, Troubleshooting, Computer Hardware, Printers, Laptops, Routers, Networking, iPhone Support, Andriod Phone Support, Computer Repair, A+ Certified, IP Phones, Mitel, Field Support, Multiple Sites, System Deployment, Kaseya, BMC Remedy, Axcient
Education
Platt College-Ontario 2002 — 2003
Associate of Science (A.S.), Information Technology Networking
Humana June 2012 - Present
Hospice, Arizona 2007 - 2011
Alere, Inc. 2005 - 2007
CIGNA Healthcare August 1999 - December 2004
Skills
Patient Education, Nursing, Case Managment, Healthcare
Education
Phoenix College
Science of Nursing, Registered Nursing/Registered Nurse
Humana August 2015 - Present
Humana May 2015 - August 2015
Penn State University May 2014 - October 2014
Dillinger Contracting May 2014 - August 2014
Penn State University July 2013 - August 2013
The Perk September 2012 - June 2013
The Perk October 2011 - June 2013
Skills
JavaScript, C++, Teamwork, C#, Leadership, mongodb, C, Python
Education
Penn State University 2013 — 2017
Bachelor of Science (B.S.), Information Sciences and Technology - Information Systems: Design and Development
Pennridge High School 2009 — 2013
Institute for Export and Investment Promotion March 2014 - Present
Self Employed January 2013 - Present
Movix January 2013 - June 2013
ICESA S.A. September 2010 - January 2013
Nova Ecuador July 2010 - September 2010
Humana January 2009 - July 2010
Banco del Austro April 2008 - January 2009
Telecsa November 2004 - April 2008
Diners Club Ecuador March 2002 - November 2004
Skills
Product Management, Product Development, Product Marketing, Business Strategy, Cross-functional Team..., Competitive Analysis, Strategic Planning, Market Research, Project Management, Sales Management, Business Planning, Team Leadership, New Business Development, Marketing, Negotiation, Marketing Management, Strategy, Mobile Devices, Business Development, Team Management, International Sales, International Business, Forecasting, Business Analysis, Key Account Management, Brand Management, Retail, Sales, Purchasing, Risk Management, International Relations, Investments, Planificación..., Plan de negocio, Negociación, Estrategia empresarial, Gerencia de ventas, Gestión de productos, Desarrollo de productos, Liderazgo de equipos, Marketing de productos, Gestión de proyectos, Minorista, Compras, Investigación de...
Education
Instituto de Estudios Bursatiles 2012 — 2013
Master en Mercados Financieros, Finanzas
Pontificia Universidad Católica del Ecuador 1999 — 2004
Ingeniero Comercial con Mensión en Administración Financiera, Finance, General
HealthMarkets October 2010 - Present
Humana October 2009 - October 2010
UnitedHealth Group February 2007 - September 2008
UnitedHealthcare September 2002 - February 2007
Humana January 1990 - September 2002
Skills
Managed Care, Medicare, Health Insurance, Insurance, Employee Benefits, Leadership, Coaching, Underwriting, Sales, Workers Compensation, Life Insurance, Property & Casualty..., Team Building, Term Life Insurance, Healthcare, Disability Insurance, Strategic Planning, Small Business, Medicare Part D, Process Improvement, Claim, Medicaid, Long-term Care, Executive Management, Health Savings Accounts, HIPAA, Healthcare Industry, Brokers, Public Speaking, Retirement, Benefits Administration, Network Development, Fixed Annuities, Retirement Planning, Provider Relations, Call Centers, Health Policy, Long Term Care Insurance, Whole Life
Education
Penn State 1977 — 1981
BS Health Planning and Administration
Humana July 2013 - Present
U.S. House of Representatives May 2011 - May 2013
US Navy September 1999 - April 2007
Skills
Military, Navy, Training, Electronic Warfare, Intelligence, Military Operations, Top Secret, Federal Government, Tactics, Military Training, International Relations, Personnel Supervision, DoD, Military Experience, Crisis Management, Time Management, Personnel Management, Homeland Security, Physical Security, Instructor-led Training, Information Assurance, Security, Supervisory Skills, Emergency Management, Team Leadership, Public Speaking, Management, Security Clearance, Military Logistics, Critical Thinking, Defense, Police, Force Protection, Strategic Planning, Government Contracting, Leadership, Military Liaison, National Security, Leadership Development, Analysis, Program Management, Weapons, Team Building, Aircraft, Counterterrorism, Operational Planning, Organizational..., Operations Management, Combat, Intelligence Analysis
Education
Pensacola State College 2012 — 2013
Bachelor of Applied Science (B.A.S.), Business Administration and Management
Pensacola Junior College 2008 — 2009
Associate of Arts, Business/ Liberal Arts
Humana July 2013 - Present
The Hartford October 1992 - July 2013
Skills
Life Insurance, Fixed Annuities, Underwriting, Insurance, Medicare, Long Term Care Insurance, Dentistry, Disability Insurance, Property & Casualty..., Commercial Insurance, Casualty Insurance, General Insurance, Health Insurance, Liability, Legal Liability, Term Life Insurance, Claim, Workers Compensation, Umbrella Insurance, Retirement, Whole Life, Claims Management, Professional Liability, Brokers
Education
Pennsylvania State University-Penn State Abington 1998 — 2001
Associate's Degree, Business Administration and Management, General
Wilma Boyd School Travel & Airline 1988 — 1989
Travel Agent Certificate, Travel and Exploration
Humana April 2014 - Present
Skills
Family Therapy, Adolescents, Psychotherapy, Crisis Intervention, Therapists, Treatment, Post Traumatic Stress, Clinical Research, Healthcare, Inpatient, Foster Care, Utilization Management, Behavioral Health, Mental Health, Utilization Review, Group Therapy, CBT, Mental Health Counseling, Case Managment, Clinical Supervision, Stress Management, Social Services
Education
Philadelphia College of Osteopathic Medicine 2004 — 2006
MS, Counseling and Clinical Health Psychology
Rutgers University-New Brunswick 2000 — 2004
BA, Psychology
Florida Blue August 2015 - Present
Management Consultant January 2015 - August 2015
Coventry Health Care of Florida/ Aetna February 2009 - January 2015
US Air Force Reserve 1985 - February 2014
Deloitte Consulting January 2007 - January 2009
FEI Behavioral Health 2004 - 2006
Humana 2003 - 2004
Humana Inc. 2001 - 2004
Humana 1994 - 2001
Skills
Healthcare, Managed Care, Health Insurance, Healthcare Management, Strategic Planning, Medicare, Healthcare Information..., Process Improvement, Team Building, Healthcare Consulting, Medicaid, Strategic Consulting, Health Policy, Operations Management, Leadership, Provider Relations, Cross-functional Team..., Data Analysis, Healthcare Industry, Policy, Organizational..., Strategy, Management, Management Consulting, Hospitals, Executive Management, EHR, EMR, Performance Improvement, Physicians, Program Management, Informatics, Revenue Cycle
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1984 — 1984
MBA
Pennsylvania State University - University Park 1979 — 1983
B.S.
CVS Health April 2015 - Present
WL Performance Excellence March 2010 - Present
CVS Health June 2014 - April 2015
Aetna August 2011 - May 2014
ASQ June 2003 - June 2011
Humana April 2006 - October 2010
Marshfield Clinic 2003 - 2005
Skills
Process Improvement, Program Management, Business Process..., Six Sigma, Leadership, Quality Management, Change Management, Cross-functional Team..., Operational Excellence, Quality Assurance, Continuous Improvement, Strategic Planning, Project Management, Lean Manufacturing, Process Engineering, DMAIC, Root Cause Analysis, TQM, Operations Management, Team Building, Management Consulting, Organizational..., Quality Auditing, Business Process Mapping, Project Portfolio..., Metrics, Vendor Management, Training, Strategy, Performance Improvement, ISO, Quality System, Software Documentation, Process Simulation, Team Leadership, Business Analysis, Knowledge Management, Consulting, Lean Management, Mentoring, Training and Development, Visio, Business Process..., Organizational..., Leadership Development, Employee Training, Performance Management
Education
Columbus
MS, Engineering-Quality
Penn State University
Wesleyan University
Highmark Blue Shield July 2011 - Present
Humana October 2008 - July 2011
HealthAmerica 1996 - 2008
Penn State 1991 - 1995
Skills
Health Insurance, Managed Care, Medicare, Insurance, Employee Benefits, Health Policy, Health Savings Accounts, Healthcare, Brokers, Medicaid, Medicare Part D, Underwriting, Disability Insurance, Disease Management, Account Management
Education
Penn State University 1991 — 1995
Bachelor of Science (BS), Health Policy and Administration
Humana April 2015 - Present
OS2 Healthcare Services February 2015 - April 2015
Verisk Health July 2011 - January 2015
Project Resume 2015 - 2015
Project Resume 2015 - 2015
HCA Healthcare February 2010 - July 2011
Southern Health January 2008 - February 2010
VCU Health System August 2005 - June 2007
Skills
Medical Coding, Healthcare, Healthcare Information..., HIPAA, Healthcare Management, Medicare, Hospitals, Data Analysis, Process Improvement, Software Documentation, Medical Billing, Microsoft Excel, ICD-9, CPT, Customer Service, Strategic Planning, Project Management, Physicians, Leadership, Microsoft Office, HEDIS, Medical Records, Access, Training
Education
Penn State University 1997 — 2001
Bachelor of Science (B.S.), Health Policy and Administration
Penn State University 1997 — 2001
Bachelor of Science, Health Policy and Administration, Health Policy and Administration
Humana December 2014 - Present
Humana June 2011 - December 2014
Shafer Insurance October 2008 - June 2011
PHP Companies, Inc. January 2002 - September 2008
PHP Companies, Inc. September 1999 - December 2001
HealthAmerica 1992 - March 1998
Highmark Inc. January 1990 - December 1992
Skills
Netwoek Development, Provider Relations, Project Management, Contract Negotiation, Account Management, Managed Care, Leadership, Medicare Advantage, Training & Development, Relationship Building, Customer Service, Management, Microsoft Excel, Strategic Planning, Healthcare, Public Speaking, Microsoft Word, Research
Education
Penn State University
Bachelor of Humanities, Communication and Media Studies
Humana November 2007 - Present
Alliance Bancorp January 2007 - August 2007
Trimark Capital, Inc. January 2004 - March 2007
Dynasty Mortgage July 2001 - July 2003
Education
Phoenix College 2001 — 2003
Business
Huron Consulting Group July 2012 - Present
Accretive Health March 2012 - June 2012
Accretive Health November 2009 - March 2012
Humana April 2008 - November 2009
Hedges Clinic May 2007 - October 2007
Skills
SQL, Process Improvement, Change Management, Access, PowerPoint, Data Analysis, Business Analysis, Business Intelligence, Microsoft Visio, Software Documentation, Healthcare, Business Process, Hospitals, Leadership, Meditech, Charge Capture, Healthcare Management, Revenue Cycle Management, Siemens Soarian, Phillips OB TraceVue, Siemens Invision, Analysis, Project Management, Management, Revenue Cycle, Healthcare Consulting, Healthcare Information...
Education
Pennsylvania State University 2002 — 2007
B.S., Health Policy and Administration
Humana April 2015 - Present
Humana October 2013 - April 2015
Humana January 2012 - October 2013
GE July 2010 - January 2012
GE August 2008 - July 2010
GE July 2006 - August 2008
Penn State University September 2003 - May 2006
Pennsylvania Governor's School of IT June 2004 - July 2004
Athens Area School District June 2002 - August 2003
Skills
SDLC, ITIL, Project Management, Six Sigma, Data Warehousing, PL/SQL, IT Operations, Process Improvement, Customer Service, Visio, Microsoft Office, Business Objects, Photoshop, Project Finance, PMP, Problem Solving, Program Management, IT Compliance, Analysis, Cross-functional Team..., Management, Enterprise Software
Education
Penn State University 2002 — 2006
B.S., Information Sciences and Technology
Chicago Title March 2003 - Present
Pacific Life & Annuity 2001 - 2002
Humana 1998 - 2001
Firm United Healthcare 1997 - 1998
United Dental 1994 - 1996
Education
University of Phoenix 1988 — 1994
Social Work, Economics, Writing, Computer Programs
Phoenix College 1985 — 1987
Humana April 2014 - Present
Amerigroup Corporation May 2012 - April 2014
Medical Reimbursement Partners January 2001 - May 2012
Maximus, Inc. April 2009 - January 2010
Heartland Home Health Care & Hospice 2008 - April 2009
Celtic Healthcare July 2006 - May 2008
Meridian Health Care Management 1999 - 2001
Health America 1996 - 1999
Skills
Managed Care, Organizational..., Contract Management, Healthcare, Home Care, Healthcare Management, Hospitals, Process Improvement, Case Managment, Health Policy, Leadership, Analysis, Healthcare Information..., Long-term Care, Recruiting, Medicaid, Program Management, Healthcare Industry, Revenue Cycle, Healthcare Consulting, Management, Provider Relations, Medicare, Credentialing, Case Management, Employee Benefits, Revenue Cycle Management, Strategic Planning, HIPAA, Physician Relations, Health Insurance, Physicians, Team Building, Strategy, Training, Customer Service, Business Development, EHR, Policy, Consulting
Education
Penn State University 1988 — 1990
Master's
Millersville University of Pennsylvania
BS, Business Administration
Recondo Technology February 2013 - Present
Recondo Technology October 2009 - Present
MXLogic 2007 - 2007
Baxa Corporation 2004 - 2006
Humana 1996 - 2004
Skills
Sales, Management, Cold Calling, Sales Process, Sales Operations, Customer Service, Salesforce.com, Lead Generation, SaaS, Direct Sales, Employee Benefits, Account Management, Selling, Solution Selling, Healthcare Information..., employ, Insurance Claims, Healthcare
Education
Penn State University 1985 — 1989
Humana June 2010 - Present
Humana May 2004 - May 2010
Humana July 1999 - May 2004
Humana January 1998 - June 1999
East West Center August 1983 - July 1984
Skills
Health Insurance, Healthcare, Strategic Planning, Medicare, Managed Care, Employee Benefits, Life Insurance, Insurance, Disability Insurance, Health Savings Accounts, Medicaid, Long-term Care, Claim, Health Policy, Medicare Part D, Provider Relations, Health Care Reform, Underwriting, Term Life Insurance, Disease Management, Brokers, HIPAA, Workers Compensation, Reinsurance, Fixed Annuities, Healthcare Consulting, Group Insurance, Accident, Benefits Administration, SAS programming, Employee Wellness, Predictive Modeling, Process Improvement, Pharmacy Benefit..., Quality Improvement, Healthcare Industry, PPO, Network Development, Data Analysis, Leadership, SAS, HMO, Actuarial Science
Education
Penn State University
Agricultural Economics
Southern Illinois University, Carbondale
Economics
University of the Philippines
Bachelor of Arts (B.A.), Economics, Cum Laude
University of the Philippines Rural High School
Medcom January 2015 - Present
Humana July 2010 - 2014
Humana July 2001 - July 2010
Allstate Financial September 2000 - September 2001
American Heritage Life August 1989 - September 2000
Skills
Health Insurance, Insurance, Employee Benefits, Disability Insurance, Account Management, Strategic Planning, Medicare, Long-term Care, Underwriting, Managed Care, Life Insurance, Healthcare, Sales Management, New Business Development, Workers Compensation, Health Savings Accounts, Brokers, Sales, Term Life Insurance
Education
Penn State University
B.S., Business/Marketing
Ligonier Ministries April 2013 - Present
Humana April 2011 - April 2013
Vanguard March 1999 - December 2008
Education
Penn State University
BS
Geisinger Health Plan August 2015 - Present
Geisinger Health Plan December 2014 - Present
Geisinger Health Plan January 2014 - December 2014
Geisinger Health Plan November 2011 - December 2013
Jackson Health System October 2007 - November 2011
Humana 2003 - 2007
Skills
Medicare, Strategic Planning, Health Insurance, Healthcare Industry, Insurance, Network Development, Medicare Part D, Executive Management, Term Life Insurance, Medicaid, Managed Care, Hospitals, Healthcare Consulting, Marketing Strategy, Networking, Provider Relations, Healthcare Information..., Healthcare Management, Life Insurance, Healthcare, Vendor Management, Management, Sales, Public Speaking, Customer Retention, HMO, Disease Management, HIPAA, Revenue Cycle Management, Health Policy, Revenue Cycle, PPO
Education
Penn State University
BA, Business Communications
Humana December 2010 - Present
Skills
Health Insurance, Medicare, Strategic Planning
Education
Pepperdine University 1988 — 1992
Master of Business Administration (MBA), Business Administration and Management, General
Indiana university school of Nursing 1964 — 1968
Bachelor of Science in Nursing, Nursing
Humana February 2014 - Present
DMK Medical Legal Consulting February 2004 - Present
US Air Force Reserve November 1997 - Present
National Association of Women Business Owner's, Northeast May 2010 - June 2011
PA State Nurses Association January 2009 - December 2010
Skills
Residential Homes, Energy Efficiency, Entrepreneurship, Team Building, Public Speaking, Strategic Planning, Renewable Energy, Energy, Budgets, Fundraising, New Business Development, Management, Project Management, Coaching, Public Relations, Marketing, Customer Service, Leadership, Consulting, Sales Management, Holistic Health, Wellness Coaching, Legal Nurse Consulting, Medical Case Management
Education
The University of Scranton 1998 — 2002
MBA, Business
Penn State University 1992 — 1996
BS, Nursing
Trinity School of Natural Health
Doctor of Naturopathy, Natural Health
Walden University
MSN, Family Nurse Practitioner
ADP AdvancedMD May 2014 - Present
Humana August 2013 - May 2014
UnitedHealthcare Military & Veterans August 2012 - August 2013
Coventry Health Care February 2011 - September 2012
United Healthcare October 2007 - November 2008
Fidelis Care 2003 - 2008
Skills
Network Development, Provider Relations, Managed Care, Medicaid, Medicare, Credentialing, Health Insurance, Health Policy, Healthcare Industry, Claim, HIPAA, Healthcare, Healthcare Management, Insurance, HMO, Contract Negotiation, PPO, Hospitals, Claims Resolution, Contract Management, Data Analysis, Revenue Cycle, Medicaid Managed Care, Healthcare Consulting, Physicians, Physician Relations, Medical Billing, Utilization Management, Disease Management, Healthcare Information..., Practice Management, Employee Benefits, Management, Medicare Part D, Home Care, EMR, Account Management, EHR, Pharmacy Benefit..., Performance Improvement, Process Improvement, Software Documentation, Revenue Cycle Management
Education
Stratford Career Institute 2010 — 2011
certificate, Medical Billing Specialist
Pratt Institute 1971 — 1972
Marketing and Advertising
CenterStage at the Jewish Community Center 2010 - Present
Derby Dinner Playhouse 2009 - Present
Humana November 2006 - Present
Skills
Musical Theatre, Stage, Singing, Theatre, Acting, Drama, Event Planning, Performing Arts, Music, Public Speaking, Social Media
Education
Post University 2013 — 2016
Bachelor of Applied Science (BASc), Business Administration and Management, General
Humana August 2008 - July 2013
Skills
Medicare, Healthcare Management, Health Insurance, Healthcare, Leadership, Management, Strategic Planning, Team Building, Training, Educational Leadership, Community Service, Community Engagement
Education
University of Puerto Rico District Hospital 1970 — 1972
Residency in Pediatrics, General Pediatrics, Certified by the American Board of Pediatrics
University of Puerto Rico School of Medicine 1966 — 1970
Doctor of Medicine (M.D.)
Pontificia Universidad Católica de Puerto Rico 1962 — 1966
Bachelor’s Degree, Chemistry, Biology and Mathematics, BS in Pre-Medicine
Health Analytics Industries - DataSmart Solutions October 2012 - Present
Accolade May 2011 - October 2012
Humana January 2010 - May 2011
APS Healthcare April 2005 - December 2009
Self Employed March 2003 - April 2005
Vydas Resources June 1998 - March 2003
Renaissance Holdings, Inc. January 1997 - June 1998
Statistical Consulting Lab - Portland State University September 1994 - June 1996
Skills
Predictive Modeling, Analytics, Predictive Analytics, SAS programming, Statistics, Data Mining, Data Modeling, SPSS, Business Analytics, Segmentation, Managed Care, Big Data, Strategy, Data Management, R, Program Management, Time Series Analysis, Program Evaluation, Forecasting, Cross-functional Team..., SQL, Risk Management, SAS Programming
Education
Portland State University 1994 — 1996
MS, Mathematics
University of Montana
BA, Mathematics
Humana January 2015 - Present
Humana October 2011 - Present
Blue Cross of Idaho April 2008 - October 2011
Heart N Home Hospice February 2005 - April 2008
Skills
Healthcare, Utilization Management, Case Management, Nursing, Medicare, Managed Care, Health, Insurance, Care Management, Inpatient, Case Managment, Clinical Research, Health Insurance, Home Care, Healthcare Management, Hospitals, Medicaid, Utilization Review
Education
Treasure Valley Community College 2002 — 2004
ADN, Nursing - RN
Penn State University 1976 — 1982
BS, Parks and Recreation, Outdoor Emphasis
CVS Health February 2015 - Present
CVS Caremark Corporation October 2013 - February 2015
Humana October 2012 - August 2013
American Leak Detection November 2008 - August 2012
Seaway Plastics Engineering January 2010 - November 2010
Skills
Customer Service, Microsoft Excel, Microsoft Office, Strategic Planning, Photoshop, Budgets, Outlook, Email Marketing, PowerPoint, Microsoft Word, Public Relations, Event Planning, Access, Public Speaking, Account Management, Project Management, Process Improvement
Education
Pennsylvania State University-Erie Campus 2005 — 2008
BA in Communication & Media Studies, Communication and Media Studies
Humana January 1999 - Present
Humana Inc January 1999 - Present
Ochsner Health Plan 1999 - 2004
Presbyterian Health Plan July 1998 - December 1998
Presbyterian Health Plan July 1998 - December 1998
St.Joseph Healthcare System September 1993 - June 1998
Provident Life & Accident May 1985 - September 1993
Skills
AAPC - Certified..., AHIP - Certified..., Health Insurance, Managed Care, Health Policy, Insurance, Employee Benefits, Healthcare, Provider Relations, Process Improvement, HMO, Healthcare Information..., Healthcare Management, Leadership, Change Management, Claim
Education
Penn State University
BA, Broadcast Journalism
Humana September 2011 - Present
Wachovia Dealer Services November 2007 - October 2009
AAA March 2006 - November 2007
Arnold Middle School August 2005 - December 2005
Cingular Communications May 2004 - September 2004
Foleys Department Store May 2003 - August 2003
Sears, Inventory May 2000 - August 2002
Education
Prairie View A&M University 2001 — 2005
Bachelor of Science, English w/minor in Business
MedRisk Inc. November 2012 - Present
Humana August 2012 - December 2012
J.G. Wentworth March 2010 - September 2010
Starbucks October 2007 - January 2010
Skills
Customer Service, Microsoft Office, Health Insurance, Microsoft Excel, PowerPoint, Public Speaking, Research, Outlook, Teaching, Medicare Prescription..., Microsoft Word, English, Windows, HTML, Budgets, Salesforce.com, Insurance, Leadership, Sales
Education
Penn State Brandywine 2004 — 2009
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Penn State University
Political Science and Government
Age-less Medicine March 2006 - Present
Tampa General Hospital August 1994 - May 1997
Humana March 1993 - July 1995
Skills
Microsoft Office, Excel, Word, PowerPoint, Research, Writing
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1992 — 1993
masters in business administation
St. Mary's University 1972 — 1975
Pre-Medicine/Pre-Medical Studies
Healthways 2004 - July 2015
Humana September 2002 - May 2004
Coordinated Care Solutions 2001 - 2002
HIP Health Plans 1997 - 1999
Education
Pennsylvania State University
MBA, Business, Health Care
Humana 2012 - 2013
Seven Counties Services 2010 - 2012
Wapiti Energy, LLC 2008 - 2010
Skills
Microsoft Excel, Outlook, PowerPoint, Microsoft Word, Visio, Purchase Requisitions, Customer Service, Budgets, Calendaring, Travel Arrangements, Analysis, Expense Reports, Human Resources
Education
Pensacola Christian College 2000 — 2004
Bachelor of Science, Office Administration
Humana July 2014 - Present
Humana February 2012 - July 2014
SeniorBridge April 2011 - February 2012
Bravo Health 2005 - 2010
Highmark Life & Casualty 2003 - 2005
Aetna, INC./US Healthcare 1987 - 2003
Skills
HMO, Healthcare Consulting, Managed Care, Medicare, Provider Relations, Network Development, PPO, Medicaid, Healthcare Management, Account Management, Health Policy, Healthcare, HIPAA, Health Insurance, Provider Network..., Credentialing, New Business Development, Strategic Planning, Utilization Management, Hospitals, Healthcare Industry, Customer Service
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1985 — 1986
MBA
Penn State University
BS, Health Planning & Administration
Aetna 2011 - Present
Humana 2011 - Present
Sentinel Security Life 2010 - Present
American General Life Companies 2010 - Present
United Healthcare Medicare Solutions 2010 - Present
Foresters 2009 - Present
Mutual of Omaha 2009 - Present
New Life Treatment Centers 1991 - 2009
Education
New Hampshire College 1994 — 1995
Business Administration
Pepperdine University 1984 — 1987
Pacific Christian College 1979 — 1984
BA
Humana August 2011 - Present
Humana April 2009 - August 2011
Education
Penn State University 2012 — 2013
Certificate, Applied Statistics
University of Louisville 2007 — 2011
MA, Political Science
University of Kentucky
Humana April 1987 - Present
South Louisville Christian Church September 1982 - Present
Skills
Microsoft Office 2010, Oracle SQL Developer, Wings Statutory Filing...
Education
Sullivan University 1986 — 1987
Accounting Certificate
The Southern Baptist Theological Seminary 1982 — 1985
Master of Church Music, Organ Pedagogy, Music Ministry
Atlanta Christian College 1977 — 1981
B.A., Music and General Biblical Studies
Humana April 2014 - Present
KPMG October 2011 - April 2014
PricewaterhouseCoopers (PwC) October 2010 - June 2011
Deloitte Consulting September 2009 - October 2010
Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) June 2008 - January 2009
Boston College High School April 2007 - May 2008
Dutko Worldwide August 2005 - November 2006
Skills
Change Management, Strategic Planning, Coaching, Shared Services, Human Capital Strategy, Management Consulting, Business Process..., Strategy, Organizational Design, Governance, Business Transformation, Performance Improvement, Organizational..., Business Strategy, Outsourcing, Nonprofits, Program Management, Policy, Consulting, Fundraising, Mergers & Acquisitions, Leadership, Management
Education
Presbyterian College 2001 — 2005
Bachelor of Arts (B.A.)
George Walton High School
Humana
Skills
Actuarial Science, Data Analysis, Customer Service, Statistics, Insurance, Statistical Modeling, Health Insurance, Life Insurance, Underwriting, General Insurance, Reinsurance
Education
Portland State University
Humana September 2009 - Present
Education
Penn State University 2000 — 2004
Bachelor's Degree, Health Policy & Administration
Humana June 2015 - Present
Education
Penn State University 2008 — 2012
Bachelor of Science (B.S.)
Humana June 2011 - Present
Arvin Meritor July 2006 - August 2008
North American Stainless June 2002 - March 2005
Howmet Corporation July 2001 - January 2002
Ferno-Washington February 2001 - April 2001
AK Steel June 1997 - February 2001
Skills
Insurance, Health Insurance, Process Improvement, Business Analysis, Process Engineering, Data Analysis, Project Management, Six Sigma
Education
Pennsylvania State University-Erie Campus 1992 — 1995
B.S., Materials Science
Humana April 2015 - Present
Aetna May 2012 - March 2015
Coventry Health Care January 2008 - April 2012
Coventry Health Care January 2003 - December 2007
Skills
Provider Relations, Health Insurance, Network Development, PPO, Medicare, Managed Care, Medicaid, HMO, Claim, HIPAA, Process Improvement, Workers Compensation, Healthcare, Business Analysis, Healthcare Management, Leadership, Contract Negotiation, Credentialing, Health Policy, Medicare Part D, Insurance, Claims Management
Education
Penn State University 1994 — 1998
BS, Kinesology
Council Rock High School
Associated Financial Group March 2012 - Present
Humana August 2002 - October 2003
Towers Perrin January 2000 - July 2002
Johnson & Higgins September 1990 - July 1995
PruCare HMO August 1989 - August 1990
Prudential Insurance August 1981 - July 1989
Skills
Employee Benefits, Insurance, Disability Insurance, Life Insurance, Health Insurance, Benefits Design, Benefits Administration, Benefits Negotiation, Benefit Cost Analysis, COBRA, Health Care Reform, Underwriting
Education
University of California, Santa Barbara 1979 — 1981
Bachelor's degree, English Literature
Pepperdine University, The George L. Graziadio School of Business and Management
Master's degree, Business Administration and Management, General
CVS Caremark Corporation August 2014 - Present
Medix ™ August 2013 - August 2014
Verizon Wireless January 2013 - March 2013
Humana July 2012 - January 2013
Stream Global Services March 2012 - October 2012
GameStop May 2009 - February 2012
7-Eleven May 2006 - May 2009
Skills
Customer Service, Retail Management, Microsoft Excel, Microsoft Word, POS, Leadership, Time Management, Sales, Telephone Skills
Education
Pima Community College 2005 — 2009
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
University of Arizona 2003 — 2006
Humana January 2000 - Present
Education
Penn State University
Bachelor of Arts (B.A.), Russian Studies
The George Washington University
Master of Arts (M.A.), International Relations and Affairs
Humana January 2011 - Present
PESI HealthCare June 2002 - November 2010
Hospital Dr.Manuel de la Pila June 1999 - June 2002
Education
Pontificia Universidad Católica de Puerto Rico 1995 — 1999
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Univeridad de Puerto Rico- Recinto de Ponce 1987 — 1990
Associate's degree, FTA
Florida Blue Medical Loss Ratio filings - data gathering, verification, attestation processAccounting Specialist IIIbFlorida BlueJanuary 2013 - Present
Florida Blue September 2001 - December 2012
Humana June 2000 - February 2001
Humana January 1999 - August 2000
University of West Florida January 1990 - July 1991
US Navy Reserve April 1982 - July 1988
Southwestern Bell Telephone Company April 1982 - June 1987
United States Navy March 1976 - March 1982
Skills
Management, Healthcare, HIPAA, Health Insurance, Process Improvement, Microsoft Excel, Medicaid, Customer Service, Microsoft Office, Healthcare Management, Budgets, PeopleSoft, Microsoft Word, Access, Outlook, Strategic Planning, Business Analysis, Accounting, PowerPoint
Education
University of West Florida - College of Business 1989 — 1991
Master's degree, Accounting
Pensacola Junior College 1987 — 1988
Associate of Arts (A.A.), Business Administration and Management, General
Humana January 2012 - October 2013
Skills
Trabajadora Social...
Education
Pontificia Universidad Católica de PR 2002 — 2007
Master's degree, Trabajo social
Universidad de Puerto Rico 1994 — 1999
Bachelor's degree, Sociología
Humana May 2014 - Present
West Pharmaceutical Services May 2013 - August 2013
Skills
C++, Java, Python, Systems Programming, Network Programming, Multi-threaded..., Operating Systems, Machine Learning, Computer Architecture, Data Structures, Algorithms, IT Strategy, Statistics, Software Architectural...
Education
Penn State University 2011 — 2015
Bachelor of Science (B.S.), Computer Science
Humana 2014 - Present
Cardiac Solutions May 2007 - November 2013
AZ. Medical Clinic March 2004 - April 2007
Skills
Nursing Care, Solid computer skills, Communication Skills, High Organizational...
Education
Penn State University 1988 — 1992
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Trumbull Memorial Hosp. School of Nursing 1982 — 1985
3 year diploma program, Registered Nursing/Registered Nurse
Aetna September 2013 - Present
Humana March 2012 - September 2013
Various hospitals August 1996 - August 2008
Skills
Nursing, Managed Care, Hospitals, Medicare, Healthcare, HIPAA, Disease Management, Utilization Management, Medicaid, Case Management
Education
Pensacola Christian College 1992 — 1996
BSN, Registered Nursing/Registered Nurse
Humana Server, LoaderFood Services at Penn StateFebruary 2015 - Present
Education
Penn State University 2014 — 2018
Bachelor’s Degree
Jenkintown High School 2009 — 2014
High School