Humana Company
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S CEO: Bruce D. Broussard (Jan 1, 2013–) Subsidiaries: Health Value Management, Inc.,
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Humana Employees
Humana August 2013 - Present
United Mail July 2009 - August 2013
Moss and Associates August 2006 - July 2009
The Filson Historical Society April 2005 - August 2006
Skills
Direct Mail, Advertising, Copywriting, Public Relations, Direct Marketing, Marketing Communications, Media Buying, Editing, Press Releases, Event Planning, Project Management, Email Marketing, Corporate Communications
Education
Spalding University 2006 — 2007
Masters Degree, Business Communication
St. Joseph's College (IN) 2000 — 2004
Bachelors Degree, Mass Communication
Peter J. Paulus III, Esq. March 2009 - Present
US Small Business Administration August 2008 - February 2009
Hermes Sargent Bates, LLP May 2007 - June 2008
US Small Business Administration 2006 - 2007
Dedman School of Law 2002 - 2005
Humana 1999 - 2001
Community Physicians Network 1998 - 1999
John Alden Life Insurance Company 1994 - 1997
Private Healthcare Systems 1992 - 1994
INTEGRIS Health 1991 - 1992
Skills
Legal Research, Civil Litigation, Estate Planning, Preparation of Wills, Managed Care, Healthcare Management, Health Insurance, Health Insurance..., medicaid, Elder Law, Workers Compensation, Commercial Litigation
Education
Southern Methodist University Dedman School of Law 2002 — 2005
Doctor of Law (JD), Law
Trinity University 1989 — 1991
Master's of Science, Health/Health Care Administration/Management, 3.8
The University of Texas at Arlington 1987 — 1989
Bachelor's Degree, Psychology, magna cum laude
University of Arizona 1978 — 1981
USI Insurance Services August 2014 - Present
USI Insurance Services March 2008 - August 2014
Humana 2003 - 2008
Education
Southern Illinois University, Carbondale
Bachelors, International Business
Willis April 2014 - Present
Humana November 2009 - April 2014
ADP TotalSource 2006 - 2009
Oxford Health Plans 2000 - 2006
Skills
Health Insurance, Employee Benefits, Insurance, Benefits Administration, Disability Insurance, Claim, Microsoft Excel, Managed Care, Customer Service, Healthcare, Employee Relations, Microsoft Office, Health Savings Accounts, Brokers, Life Insurance, Term Life Insurance, COBRA, Open Enrollment, Flexible Spending..., Account Management
Education
Florida Community College at Jacksonville 2011 — 2015
Associate of Arts (A.A.), Sociology
Southern New Hampshire University 1999 — 2000
Associate of Arts (A.A.), Accounting
Humana May 2011 - Present
Education
South Mountain Community College 2009 — 2014
Associate of Arts (AA)
Community Health Systems October 2007 - Present
Humana March 2005 - October 2007
Baycare Health Network May 2000 - March 2005
United Healthcare January 1997 - May 2000
Skills
Managed Care, Physicians, Medicare, EHR, Physician Relations, Healthcare, Healthcare Consulting, Hospitals, Healthcare Management, EMR, Provider Relations, Healthcare Information..., Revenue Cycle, Leadership, Medicaid, Strategic Planning, HIPAA
Education
Southeastern University 1986 — 1990
Bachelor of Arts (BA), Elementary Education and Teaching and Psychology
University of South Florida
Humana March 2013 - Present
Advantage Sales & Marketing April 2012 - September 2012
Acosta Sales & Marketing May 2008 - April 2012
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Outlook, Oracle Applications, Customer Service, Highly detail oriented, Telephone Skills, Time Management, Inventory Management, Data Entry, Administrative..., Retail, Merchandising, Sales, Health & Wellness, Marketing, PowerPoint, SharePoint, Keyboard Skills, Project Planning, Social Promotion, Marketing Communications, Delegation, Presentation Skills, Social Skills
Education
Southern Illinois University, Carbondale 2004 — 2010
Bachelor's Degree, Marketing
Homewood Flossmoor High School 2000 — 2004
High School
Catamaran September 2012 - Present
House of Styles June 2007 - Present
South Mountain Community College August 2005 - Present
Nike Factory Store February 2012 - February 2013
Humana November 2009 - August 2012
Bank of America May 2008 - October 2009
Skills
Customer Service, Payroll Administration, Medical Transcription, Medical Terminology, Collections, Pregnancy Massage, Social Media, Management, 10 Key, Call Centers, Payroll, Microsoft Word
Education
Arizona School of Massage Therapy 2006 — 2007
Licenses, Massage Therapy/Therapeutic Massage
South Mountain Community College 2005 — 2006
Humana January 2015 - Present
Humana January 2014 - January 2015
Humana June 2012 - January 2014
State Farm Insurance April 2010 - March 2012
Skills
Marketing Strategy, Market Research, Sales Management, Long Term Care, Medicare, Medicare Compliance, Strategic Planning, Commercial Insurance, Retirement Services, Customer Service, Insurance, Long-term Care, Marketing, Employee Benefits, Contract Negotiation, Health Insurance, Leadership, Strategy, Healthcare, Managed Care, Process Improvement, Team Building, Project Management, Training, New Business Development, HIPAA, Negotiation, Budgets, Business Development, Life Insurance, Sales, Social Networking, Marketing Communications, Account Management, Advertising
Education
Southeastern Louisiana University 2007 — 2009
Masters, Business Administration
Southeastern Louisiana University 2003 — 2007
Bachelors, General Studies
Humana January 2015 - Present
Christian Healthcare Republic July 2013 - September 2014
Christian Healthcare The Maples May 2010 - July 2013
Missouri Rehabilitation May 2008 - May 2010
Grace Health May 2005 - May 2006
Skills
Healthcare, Nursing, BLS, ACLS, Hospitals, Patient Safety, Critical Care, Medical-Surgical, Acute Care, Patient Education, Legal Nurse Consulting, Telephonic Nursing, Patient Advocacy, Home Care, Medical Terminology, Medicare, Nursing Care, Registered Nurses, Disease Management, Case Management, Medicine, Medical Records, Treatment, Infection Control, Rehabilitation, Inpatient, Healthcare Management
Education
Southwest Baptist University 2003 — 2007
Bachelor of Science, Nursing
Charlotte Folson January 2004 - Present
Humana January 2005 - May 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Southern Methodist University 1968 — 1971
Bachelor of Arts (BA), Elementary Education and Teaching, Minor in Music and French
Trinity University & UTSA
Humana August 2008 - Present
Royal Productions August 2003 - April 2007
Skills
Managed Care, Health Insurance, Insurance, Sales Management, Strategic Planning, Marketing, Leadership, Account Management
Education
Southern Utah University 2000 — 2003
BS, Theatre
Las Vegas Academy 1995 — 1999
High School, Theatre
Humana January 2013 - Present
Skills
Coaching, Disease Management, Healthcare, Public Speaking, Leadership Development, Instructional Design, Nursing, Training, Medicare, Hospitals, Performance Improvement, Adult Education, Clinical Research, Instructor-led Training, Case Management, Needs Analysis
Education
Southeastern Louisiana University
BS, Nursing
Humana December 2013 - Present
Dell September 2013 - December 2013
Dell May 2011 - September 2013
Dell, Inc. 2007 - September 2011
Coremetrics January 2006 - June 2006
IBM September 2002 - May 2006
PwC Consulting 1999 - 2002
Skills
Analytics, Business Intelligence, Web Analytics, Data Analysis, Strategy, Business Analytics, Competitive Intelligence, Segmentation, Data Mining, Competitive Analysis, Business Analysis, CRM, SAS, Business Objects, Pricing, Enterprise Software, Customer Experience, Salesforce.com, Business Development, Cross-functional Team..., Management, Forecasting, Lead Generation, Predictive Analytics, Market Analysis, Management Consulting, Marketing, Program Management, Marketing Strategy, Product Management
Education
Southern Methodist University - Cox School of Business 2004 — 2006
MBA, Financial Consulting and Marketing
Texas A&M University 1996 — 2000
BS, Pure Mathematics with Comp Sci Minor
Martin High School
Humana November 2011 - Present
Charter Communications March 2010 - November 2011
MC2 Events Exhibits Environments April 2000 - August 2003
Skills
Budgets, Management, Project Planning, Project Management, Training, Team Building, Marketing, Customer Service, Process Scheduler, Management Consulting, Construction, Public Speaking, Trade Shows, Six Sigma
Education
Spalding University 2009 — 2011
Master of Science in Business Communication, Eucational and Corporate Training & Development, Lecturing, and Marketing
Spalding University 2007 — 2008
BA Psychology, Psychology
Humana April 2013 - Present
Humana May 2008 - April 2013
Brookhaven Hospital December 2003 - August 2007
St. Francis Hospital June 1980 - October 1997
Skills
Healthcare Management, Healthcare, Mental Health, Psychology, Nursing, Leadership, Treatment, Case Managment, Training, Clinical Research, Hospitals, Managed Care, Home Care, Medicare, Pediatrics, Utilization Management, Disease Management, Rehabilitation, Orthopedic, Acute Care, Medicaid, Patient Advocacy, Inpatient, Utilization Review, Medical/Surgical, Case Management
Education
Southern Nazarene University 1997 — 2000
Family Studies and Gerontology, Psychology
Adirondack Community College 1977 — 1979
Associates in Applied Science in Nursing, Nursing
Humana July 2015 - Present
Humana November 2012 - August 2015
Wellpoint, Inc March 2008 - January 2012
National Government Services, Inc June 2005 - March 2008
AdminaStar Federal May 2005 - April 2007
Skills
Process Improvement, Process Engineering, Project Management, Change Management, Requirements Analysis, Leadership, Acquisition Integration, Healthcare, Strategic Planning, Operations Management, Coaching, Program Management, Data Analysis, Management, Access, Training, Business Analysis, Business Process..., Visio, Software Documentation, Vendor Management
Education
South University 2007 — 2010
Database Adminstration
University of Louisville 2006 — 2006
Math
Sullivan University 2002 — 2003
MCSE; Microsoft Network Engineer
University of Kentucky 2001 — 2002
Economics
Spencer County High School 1997 — 2001
Hutchinson Clinic November 2014 - Present
Humana 2014 - Present
Indiana University Southeast 2012 - Present
Vimarc 2005 - April 2014
Ivy Tech Community College August 2008 - 2012
The Louisville Convention and Visitors Bureau 2002 - 2005
Metro United Way 2001 - 2002
Norton Health Care 2000 - 2002
Muhammad Ali Center 1999 - 2002
OrNda Healthcorp 1996 - 1999
Skills
Public Speaking, Public Relations, Non-profits, Event Planning, Social Media, Writing, Media Relations, Editing, Strategic Planning, Press Releases, Event Management, Advertising, Promotions, Copywriting, Research, Marketing Strategy, Coaching, Marketing Communications, Social Networking, Marketing, Nonprofits, Newsletters, Fundraising, Corporate Communications, Blogging, Integrated Marketing, Email Marketing
Education
Spalding University 2002 — 2004
MFA, Writing
State University of New York Empire State College 1997 — 1999
BS, communications/social policy
Humana December 2014 - Present
Humana October 2011 - Present
ICRSD January 2011 - May 2011
Social Service Coordinators, Inc May 2002 - June 2010
AHCCCS January 1998 - January 2002
Skills
Public Speaking, Community Outreach, Human Resources, Recruiting, Medicaid, Customer Service, Research Projects, Account Reconciliation, Healthcare, pharmacy, training, databases, case managment
Education
University of Phoenix 2011 — 2012
Certificate, Human Resources Management/Personnel Administration, General, 3.5
South Mountain Community College 1991 — 1996
AA Degree, Psychology; Criminal Justice Studies
Humana February 2012 - Present
Methodist Health System 2011 - 2012
MyChildren's March 2011 - April 2011
MyChildren's 2010 - 2011
Crescent Family Medicine 2006 - 2010
Heatlhcare Clinics January 2001 - January 2006
PRODUVISA (Glass Containers Manufacturing, 1992 - 1999
Cuerpo de Bomberos Distrito Federal January 1987 - July 1992
Skills
Conflict Resolution, Re-engineering, Healthcare Management, Revenue Cycle Management, Medical Billing, Medical Coding, Physician Relations, Hospitals, Revenue Cycle, Healthcare Consulting, Medicare, Practice Management, Analysis, Accounts Receivable, Physicians, EHR, Managed Care, Healthcare, Healthcare Industry, Leadership, Credentialing, Medicaid, Healthcare Information..., EMR, Process Improvement, Medicine
Education
Southern Methodist University 2010 — 2012
MBA, Business Administration, Management and Operations
Humana September 2010 - Present
Humana March 2010 - April 2011
Fairmont Scottsdale October 2008 - March 2010
Marvell Semiconductor Inc October 2006 - December 2007
Marvell 2006 - 2007
Intel Corporation 2006 - 2007
Intel 1998 - 2006
Skills
Forecasting, C++, Problem Solving, C#, TCL, Mentoring, SQL Server, RTL design, Budgeting, Digital Hardware Design, SQL, Object Oriented Design, Customer Service, Project Planning, Technical Leadership, Integration, Vendor Management, Project Management, Microsoft SQL Server, Coaching, Training, Budgets, Digital Electronics
Education
University of Phoenix 2002 — 2004
MBA, Business Management
Southern University and Agricultural and Mechanical College at Baton Rouge 1991 — 1997
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Self July 2013 - Present
Humana August 2012 - July 2013
Procter & Gamble July 2009 - July 2012
Procter&Gamble January 2007 - July 2009
P&G November 2004 - January 2007
P&G February 2000 - November 2004
Skills
Digital Marketing, Digital Strategy, Consumer Insights, FMCG, Interactive Marketing, Budget Management, Mobile Marketing, Web Analytics, E-commerce, Marketing Strategy, SEM, E-business, Sale Force Automation, Social Media Development, SEO, IT Project Management, Application Lifecycle..., Application Architecture, Enterprise Architecture, Business Architecture, Project Management, Social Media, Market Research, Marketing, Integrated Marketing, Cross-functional Team..., Marketing Management, Customer Insight, Segmentation, Leadership
Education
Georgia Institute of Technology - Georgia Tech College of Management 1995 — 1996
MBA, MIS Concentration
Southern Polytechnic State University 1991 — 1994
BSEE, Eletrical Engineering
Briarcliff 1972 — 1976
SinglePlatform September 2015 - Present
WilsonHCG April 2013 - August 2015
Humana August 2012 - April 2013
Key Insurance November 2011 - June 2012
Sears January 2008 - November 2011
Sears May 2007 - December 2007
Skills
Human Resources, Interviews, Applicant Tracking..., Talent Acquisition, Sourcing, Customer Service, Cold Calling, Recruitment Marketing, Internet Recruiting, Outlook, Sales, Strategy, Microsoft Office, Microsoft Excel, Business Development, Microsoft Word, Recruiting, Research, Staffing Services, Human Capital, PowerPoint, Budgets, Social Networking, Photoshop, English, Windows, Teaching, HTML, C++, C, Taleo, Training
Education
Southeastern University 2007 — 2011
Bachelor of Applied Science (BASc), Business Administration and Management, General
Uber August 2015 - Present
Covenant Youth Empowerment January 2015 - Present
Humana March 2007 - Present
Primecare Home Health 2006 - 2006
Kindred Healthcare 2003 - 2005
Tenet Healthcare 2001 - 2003
Skills
Case Management, Mental Health, Healthcare, Elder Care, Social Services, Medicare, Crisis Intervention, Behavioral Health, Motivational..., Medicaid, Mental Health Counseling, Utilization Management, Program Development, Managed Care, Community Outreach, Long-term Care, Medical Social Work, Solution Focused, Util, Community Out, Medicare Advantage, Medicaid Managed Care, Professional Mentoring, Lean Six Sigma
Education
Tulane University
Master's Degree, Social Work
Southern University at New Orleans
Bachelor's Degree, Social Work, Cum Laude
O.P. Walker High School
High School
The Neuroscience and Pain Institute March 2015 - Present
The Covington Clinic, LLC February 2013 - Present
Advocate Health, LLC March 2010 - January 2013
Humana June 2002 - March 2010
Skills
Medicare, Healthcare, Medicaid, Leadership, Training, Clinical Research, Physicians, Management, Recruiting, Start-ups, Sales Operations, Community Outreach, Risk Management, Sales, Utilization Management, Project Planning, Business Process, Medicare Part D, Pharmacy, Finance, Healthcare Industry, Disease Management, Managed Care, Healthcare Consulting, Health Policy, Health Insurance, Physician Relations, Quality Improvement, Revenue Cycle
Education
Southeastern Louisiana University 2012 — 2015
Master of Business Administration (MBA), Public Health/Health Care Management
Southeastern Louisiana University 1990 — 1995
Bachelor of Arts (B.A.), Economics
Southeastern Louisiana University 1990 — 1995
Bachelor of Arts (B.A.), Political Science and Government
Humana June 2014 - Present
Textura Corporation May 2013 - December 2013
Dice October 2006 - March 2013
Alliance Technologies 2005 - 2006
Alliance Technologies 2005 - 2006
RBS Lynk September 2004 - August 2005
Executive Resources, Limited 2000 - 2004
Paragon 1999 - 2000
Skills
Recruiting, Account Management, Technical Recruiting, Cold Calling, Direct Sales, Sales Process, Salesforce.com, Sales, Talent Acquisition, Applicant Tracking..., New Business Development, Business Development, Lead Generation, CRM, Customer Retention, Sales Management, Sales Operations, Building Relationships, B2B, Marketing, Sales Presentations, Sourcing, Contract Negotiation, Team Building, Teamwork, Leadership, Solution Selling, Customer Service, Team Leadership, Selling, Process Improvement, Product Marketing, Networking, Negotiation, Training
Education
University of Northern Iowa 1975 — 1979
Bachelor of Arts (BA), Education
Southeastern Community College 1975 — 1977
Associate of Science (AS)
Humana February 2013 - Present
Humana August 2011 - February 2013
Discover Financial Services March 2010 - August 2011
Discover Financial Services January 2010 - December 2010
Discover Financial Services January 2010 - April 2010
Discover Financial Services August 2009 - January 2010
Discover Financial Services July 2008 - August 2009
Skills
Marketing, Vendor Management, SEO, Forecasting, Management, Training, Digital Marketing, Product Development, Retail, Direct Marketing, Analytics, User Experience, Social Media, Customer Service, Sales, Process Improvement, Segmentation, Mergers & Acquisitions, Social Media Marketing, Marketing Strategy, Strategy, Leadership, Direct Mail
Education
Southern Arkansas University 2004 — 2008
BBA, Marketing
Humana January 2005 - Present
Ochsner Health Plan January 2001 - January 2005
Skills
Life, Health Insurance, Health Savings Accounts, Medicare, Term Life Insurance, Insurance, Universal Life, Disability Insurance, Life Insurance, Whole Life, Brokers, Group Medical
Education
Southeastern Louisiana University 1995 — 2000
Marketing and Management
Humana August 2010 - Present
Nortel 2003 - 2009
Nortel 2002 - 2002
Nortel 1997 - 2002
Nortel 1993 - 1997
Nortel 1990 - 1992
Skills
Solution Selling, IP, Sales, Telecommunications, Sales Management, VoIP, Project Management, Strategic Planning, Business Development, Wireless, Unified Communications, Sales Operations, Account Management, Product Management, Telephony, Ethernet, Managed Services, Product Marketing, Direct Sales, Channel, CRM
Education
Southern Polytechnic State University
Bachelor of Science, Electrical Engineering Technology
Restor Telecom July 2010 - Present
Express Scripts October 2006 - July 2010
ADP Totalsource March 2004 - October 2006
Humana January 2003 - November 2003
Global Polymers Corp July 2002 - January 2003
Greater Houston Partnership December 1999 - March 2002
TEKsystems March 1998 - December 1999
Aerotek August 1994 - February 1998
Skills
Employee Relations, Recruiting, Organizational..., Employee Benefits, Human Resources, Talent Acquisition, Employee Engagement, Analysis, Benefits Administration, Employment Law, Process Improvement, Personnel Management, Leadership, Mergers & Acquisitions, Budgets, Strategic Planning, Payroll, Onboarding, Training, Succession Planning, Deferred Compensation, Management, HRIS, Performance Appraisal, New Hire Orientations, Career Development, Time Management, Job Descriptions, Workforce Planning, Strategy, FMLA, Program Management, Employee Handbooks, Compensation & Benefit, Start-ups, Policy, HR Policies, SPHR, Temporary Placement, Talent Management, Interviews, Performance Management, Hiring
Education
Southwestern University 1990 — 1994
B.A., Communications
Shelby County High School 1986 — 1990
General Education
Globalwide Talent October 2014 - Present
ETC February 2013 - Present
SER - Jobs for Progress of the Texas Gulf Coast, Inc. January 2011 - February 2013
Comcast Cable December 2009 - January 2011
HoustonWorks USA July 2007 - December 2009
ACS Technologies February 2006 - July 2007
Paramount's Kings Island June 2000 - December 2005
Humana 2003 - 2005
Skills
Human Resources, Recruiting, Coaching, Interviews, Interpersonal..., Creative Strategy, Computer-savvy, Mock Interviews, Resume Writing, Screening Resumes, Phone Screening, Virtual Management, Public Speaking, Training, Team Building, Organizational..., Customer Service, Leadership, Employee Benefits, New Hire Orientations, Hiring, Career Development, Leadership Development, Performance Management, Management, Staffing Services, Job Fairs, Time Management, Temporary Placement, Deferred Compensation, College Recruiting, Onboarding, Career Counseling, Internet Recruiting, Applicant Tracking..., Screening, Workforce Planning, Conflict Resolution, Benefits Administration, Technical Recruiting, Employee Relations, HRIS, Job Descriptions, Talent Acquisition, Taleo, Temporary Staffing, Employee Training, Sourcing, Personnel Management, Contract Recruitment
Education
Southeastern University 1995 — 1998
Biology, General, Senior
MIlby High School
Humana January 2011 - Present
Humana February 2009 - January 2011
Humana May 2003 - February 2009
Humana April 2002 - May 2003
Humana September 2000 - April 2002
Skills
SDLC, Process Improvement, Project Management, Insurance, Business Analysis, Health Insurance, Visio, HTML, Microsoft Project, Photoshop, Adobe Flash development, Dreamweaver, Visual Basic, Business Process..., Project Planning, MS Project, Agile Project Management, Software Project..., Project Delivery, Data Analysis, Access, Management, Certified Project..., Team Leadership, Flash, Databases, Strategic Planning, Organizational...
Education
Sullivan University 2013 — 2013
PMP Exam Preparation, 4.0
Humana Quality Engineering 2011 — 2012
Six Sigma Green Belt
Spalding University 2010 — 2012
Masters of Science, Business Communication, 4.0
University of Phoenix-Louisville Campus 2002 — 2008
Bachelor of Science (BS), Information Technology, 3.87
Humana Quality Engineering 2014 — 2015
Six Sigma Black Belt
Humana December 2014 - Present
Rinnovate LLC November 2011 - Present
Humana February 2012 - December 2014
Humana January 2009 - February 2012
Skills
Medicare, Microsoft SQL Server, VBA, PL/SQL, Real Estate, Actuarial Science, Term Life Insurance, Insurance, Life Insurance, Rentals, Rental Management, Medicare Pricing, Renovation, Automation, Reporting & Analysis, Real Estate Development, Real Estate Financing, Actuaries, Team Leadership, Real Estate Transactions, Commercial Real Estate, General Insurance, Claim, Disability Insurance, Casualty, Commercial Insurance, Web Design, Property & Casualty..., Analysis, Underwriting, Health Insurance, Data Analysis, Microsoft Excel
Education
Southern Illinois University, Edwardsville 2004 — 2008
Bachelor of Science (B.S.), Mathematics and Statistics
WieseUSA 2012 - Present
Unum February 2011 - December 2011
1st Alliance Insurance October 2010 - February 2011
Northwestern Mutual August 2009 - June 2010
Humana July 2006 - August 2009
HealthMark Partners June 2005 - July 2006
Concorde Career College March 1998 - June 2005
Skills
Customer Service, Event Planning, PowerPoint, Sales, Human Resources, Microsoft Excel, Microsoft Office, Outlook, Administration, Budgets, Marketing, Team Building, Interviews, Spreadsheets, Microsoft Word, Teamwork, Customer Satisfaction, Employee Relations, 10-key by touch..., P&C and LAH Licenses
Education
Southwest Tennessee Community College 1991 — 1992
Computer Engineering
University of Memphis 1991 — 1991
Accounting/Bookkeeping
University of Tennessee at Martin
DaVita March 2003 - Present
pediatrix 2000 - 2002
MedPartners 1996 - 1999
Humana 1987 - 1996
Skills
Physician Relations, Dialysis, Program Management, Hospitals, Leadership, Healthcare Management, Healthcare, Managed Care, Revenue Cycle, Strategic Planning, Nursing, Team Building, Medicare, Orthopedic, Healthcare Industry, EMR, Physicians, Healthcare Information..., EHR, Healthcare Consulting, Medicaid, Revenue Cycle Management, Disease Management
Education
Southern Methodist University 1975 — 1978
BA, Finance
Humana February 2015 - Present
Humana November 2013 - February 2015
Humana May 2011 - November 2013
Humana March 2011 - May 2011
Skills
Medicare, Insurance, Health Insurance, Healthcare, Managed Care, Customer Service, HIPAA, Process Improvement, Palliative Care
Education
South Florida Community College 1995 — 1998
Associate's degree, Registered Nursing/Registered Nurse
Coolsoft LLC September 2015 - Present
Kindred Healthcare September 2014 - November 2014
Humana March 2013 - March 2014
ZirMed January 2012 - October 2012
Capario December 2008 - January 2012
MedAvant Healthcare Solutions December 2006 - January 2008
MedAvant Healthcare Solutions July 2003 - December 2006
MedAvant Healthcare Solutions March 2003 - July 2003
Quality Communications Inc. September 2000 - November 2001
American Institute for Cancer research March 1999 - May 2000
Skills
Training, Business Intelligence, Technical Writing, Key Performance..., Quality Control, Healthcare Information..., Account Management, Healthcare, HIPAA, Salesforce.com, Process Improvement, SaaS, Strategic Planning, Project Management, Product Management, Sales, Agile Methodologies, Business Analysis, Leadership
Education
Pragmatic Practical Product Management 2006 — 2006
Certification, Product Management
John A. Logan College 1990 — 1992
Associates, Science
Herrin High School
Herrin High School
Herrin High School
Spalding University
Humana June 2012 - Present
Cahokia Public Library November 2008 - May 2012
Skills
SQL, Analysis, Data Analysis, Business Analysis, Data Mining, Analytics, Data Warehousing, Microsoft Excel, MS Excel Pivot Tables, QlikView, QlikView Development, Requirements Analysis, Requirements Gathering
Education
Southern Illinois University, Edwardsville 2009 — 2013
Bachelor of Science (BS), Computer Science
Fort Bowman Academy 2001 — 2005
Bisk Education January 2014 - Present
Humana June 2013 - January 2014
Total Quality Logistics November 2012 - March 2013
Bisk Education October 2011 - October 2012
Gap Inc. March 2007 - August 2011
Skills
Customer Service, Administrative..., Call Centers, Sales, Logistics, Time Management, Outlook, Telephone Skills, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Cold Calling, Administration, Employee Benefits, Insurance, Direct Sales, Lead Generation, Coaching, Team Building, Leadership
Education
Villanova University 2014 — 2016
Human Resources Management and Services
Southern New Hampshire University 2013 — 2016
Bachelor of Science (BS), Mental Health Counseling/Counselor
Southern State Community College 2010 — 2011
General Education Requirements
Humana April 2012 - Present
Freelance 2002 - Present
Self-employed performer 1997 - Present
WFPL Radio September 2010 - August 2012
Humana August 2005 - September 2010
Public Radio Partnership 2004 - 2007
Graham Shelby Consulting August 1997 - August 2005
KUT Radio April 2001 - July 2002
Japan Exchange and Teaching Program July 1994 - July 1997
Skills
Public Speaking, On-air Announcing, Editing, Storytelling, Creative Writing, Copy Editing, Teaching, Journalism, Media Relations, Corporate Communications, Press Releases, Blogging, Broadcast, Copywriting, Video, Radio, Interviews, Freelance Writing, Newsletters, Web Content, Feature Articles
Education
Spalding University 2006 — 2010
MFA, Creative Nonfiction Writing
University of Kentucky 1990 — 1994
B.A., Journalism
Bryan Station High School
Humana September 2014 - Present
DaVita May 2011 - September 2014
CVS Caremark Corporation November 2005 - August 2011
Prime Therapeutics 2004 - 2005
Medco Health Solutions 2001 - 2004
AdvancedPCS 1997 - 2001
Presbyterian Hospital of Dallas 1996 - 1997
Kaiser Permanente 1988 - 1996
Skills
Patient Counseling, Pharmacy, Pharmacy Benefit..., Managed Care, Pharmacists, Prior Authorization, Pharmacy Technicians, Process Improvement, HIPAA, Utilization Management, Medicine, Community Pharmacy, Medicaid, Medicare, Clinical Pharmacology, Disease Management, Healthcare Management, Medicare Part D, Clinical Pharmacy, Medication Therapy..., Pharmacueticals, Healthcare, Healthcare Industry, Pharmacy Practice, Call Centers, Mail Order Pharmacy
Education
Southwestern Oklahoma State University 1978 — 1983
BS, Pharmacy
Humana Mortgage Underwriter IIWells Fargo Home MortgageMarch 2003 - October 2006
Education
Southeastern Louisiana University 1997 — 2001
BS, Finance
The Godman Guild Founder/Field Outreach LiaisonJoBar MinistriesAugust 2007 - Present
Humana February 2013 - September 2015
Cornerstone Consulting Agency, LLC February 2001 - September 2014
Volunteers of America of Greater Ohio November 2011 - August 2012
Volunteers of America of Greater Ohio September 2009 - December 2011
Volunteers of America of Greater Ohio October 2007 - September 2009
Volunteers of America of Greater Ohio 2007 - 2008
Miami Dade Housing Agency November 2005 - July 2007
Miami-Dade Housing Agency February 2005 - November 2005
Office of Commissioner Barbara Jordan, District One November 2004 - February 2005
Skills
Negotiation, Forecasting, Non-profits, Training, Management, Social Services, Customer Service, Process Improvement, Program Management, Project Planning, Coaching, Strategic Planning, Public Speaking, Team Building, Case Managment, Budgets, Policy, Project Management, Organizational..., Event Planning, System Administration, Administration, Leadership Development, Government, Nonprofits, Employee Relations, Community Outreach, Supervisory Skills, Teaching, Interviews, Time Management, Resume Writing, Fundraising, Case Management, Public Relations
Education
University Of Phoenix 2005 — 2007
Master's Degree, MPA - Non-Profit/Public/Organizational Management
University of Illinois at Chicago 2005 — 2005
Certificate in Nonprofit Management, Non-Profit Organization
Villanova University Tampa, FL 2003 — 2003
Master Certificate in Six Sigma - Healthcare, Business
Naval School of Health Care Sciences, Portsmouth, VA 1994 — 1995
Surface Force Independent Duty Hospital Corpsman, Medicine
Southern University and Agricultural and Mechanical College at Baton Rouge 1988 — 1991
BA, Health Care Management
Fleet Medical Force Field Medical Specialist - Camp Pendleton, CA 1981 — 1981
FMF Corpsman, Combat Medicine
Humana April 2010 - Present
Skills
Health Policy, Insurance, Health Insurance, Case Managment, Medicaid, Medicare, Case Management, Disability Insurance, Disease Management, Employee Benefits, HIPAA, Healthcare, Healthcare Consulting, Healthcare Management, Long-term Care, Managed Care, Quality Improvement, Utilization Management, Community Outreach, Customer Service, Public Speaking, Leadership, Leadership Development
Education
University of Alabama 1994 — 1995
MS, Social Work
South Carolina State University 1980 — 1984
BS, Social work
First NBC Bank August 2013 - Present
Summit Insurance Agency llc September 2012 - Present
Hammond Downtown Development District March 2013 - August 2013
Humana August 2011 - September 2012
Regions Bank August 2004 - July 2011
Skills
Customer Service, Annuity Sales, Retail Banking, Sales Management, Sales Presentations, Employee Training, Job Coaching, Medicare Advantage, Medicare Prescription..., Health Insurance, Event Planning, Public Relations, Process Improvement, Microsoft Office, Financial Analysis, Sales, Cold Calling, Credit, Leadership, Life Insurance, Loans, Management, Recruiting, Team Building, Training, Public Speaking, Marketing, Microsoft Excel, Social Media, Insurance, Time Management, Coaching, Finance, Budgets, Banking, Customer Retention
Education
Southeastern Louisiana University 1992 — 1999
BA, Marketing and PR
Humana January 2015 - Present
St. Elizabeth Community Hospital December 2013 - December 2014
Commissioned Corps of the U.S. Public Health Service October 2008 - May 2013
Faith Hospice of Oklahoma June 2012 - December 2012
United Regional Health Care System February 2008 - October 2008
Skills
Healthcare, Hospitals, Microsoft Excel, Nursing, Strategic Planning, Team Building, HIPAA, Process Improvement, Training, Clinical Research, Healthcare Information..., Patient Safety, Project Management, Management, Leadership, EMR, Outlook, Medicare, BLS, Managed Care, Coaching, Data Analysis, Inpatient, CPR Certified, Time Management, Insurance, Social Media, Acute Care, Healthcare Management, Teamwork, Critical Care, Change Management, ACLS, Medicine, Case Management, Software Documentation, Nonprofits, Patient Education, Leadership Development, Public Health, Data Entry, Registered Nurses, Home Care, Access, Palliative Care, Pediatrics, Surgery, Medical-Surgical, Health Education
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1999 — 2004
Bachelor’s Degree, Registered Nursing/Registered Nurse
Mary Kay Inc. February 2015 - Present
Humana June 2013 - Present
Mid-Day Womens Allilance April 2012 - Present
Globe University-Appleton March 2013 - June 2013
Workforce Economics, Inc. May 2010 - June 2012
New North, Inc. 2012 - 2012
Workforce Economics August 2008 - May 2010
Banta/Fulfillment Specialists of America September 2007 - April 2008
Other Employment History July 2000 - May 2007
Skills
Career Counseling, Resume Writing, Training, Program Development, Leadership, Interviews, Workforce Development, Career Development, Cover Letters, Leadership Development, Microsoft Office, Public Speaking, Organizational..., Teamwork, Strategic Planning, Staff Development, Job Search, Job Search Strategies, Cultural Diversity, Organizational..., Social Media, Community Outreach, Educational Leadership, Marketing Strategy, Mock Interviews, Job Coaching, Foreign Languages, Fundraising, Grant Writing, Creative Problem Solving, Youth Development, Career Assessment, Adult Education, Cultural Awareness, Process Improvement, Networking, Social Media Marketing, Nonprofits, Plannning, Non-profits, Veterans, Key Management, Make Things Happen, Fast Learner, Independent Thinker, Free Thinking, Budget Setting, Operating Budgets, Program Planning, Problem Solving
Education
University of Wisconsin-Oshkosh 2008 — 2011
M.S., Educational Leadership
Southern Methodist University 2003 — 2007
B.A, Psychology, Spanish
South Suburban College/ WCM Associates 2011 — 2011
Certificate, Lean Facilitator
Fox Cities Rotary Multicultural Center 2012 — 2012
Diversity Circles Facilitator, Diversity Circles Facilitator Training
Humana May 2015 - Present
Florida United Methodist Children's Home April 2013 - Present
Children's Home Society March 2012 - March 2013
Education
Argosy University Sarasota 2011 — 2015
Master of Science (MS), Clinical Mental Health Counseling
University of Phoenix 2006 — 2008
Master of Science (M.S.), Psychology
Southwest Florida College 2004 — 2008
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Humana February 2015 - Present
Humana Pharmacy Solutions October 2014 - February 2015
Self Employed September 2013 - September 2014
PriceWeber October 2005 - August 2013
DDB January 2000 - January 2004
Pollak Levitt & Nel - Atlanta, GA 1999 - 2000
The Coca-Cola Company September 1998 - December 1998
DDB February 1998 - September 1998
Paramount Pictures December 1997 - February 1998
Bozell January 1997 - December 1997
Skills
Creative, Analytical, Strategic Thinking, B2B, Digital Strategy, Integrated Marketing, Digital Marketing, Mobile Marketing, Social Media Marketing, Advertising, Direct Mail, Online Advertising, Direct Marketing, Marketing Strategy, Media Planning, Creative Direction, Social Media, Email Marketing, Creative Strategy, Marketing Communications, Customer Insight, Social Networking, Research, Media Buying, New Media, Outdoor Advertising, Events, Public Relations, Creative Writing, Strategic Negotiations, Promotions, Screenwriter, Comedy, Media Relations, Digital Media, Brand Development, Radio, Interactive Marketing, Copywriting, Strategy, B2B Marketing, Online Marketing, Google Analytics, Brand Architecture, Corporate Branding, Entertainment, Media Strategy, Magazines, Brand Management, Marketing
Education
University of Tennessee-Knoxville 1989 — 1994
B.S. in Communications, Advertising
Spalding University 2012 — 2014
Masters in Fine Arts, Playwriting and Screenwriting
Nitro High School 1987 — 1989
Allianz Life February 2012 - Present
town of summerville,sc 2011 - Present
Humana April 2007 - Present
aaronbrowninsurance.com February 2007 - Present
American General Life Companies March 2004 - Present
Allianz Life February 2002 - April 2014
financial independance group February 2004 - December 2012
dorchester school district2 August 1999 - June 2002
Skills
Insurance, Annuities, Long Term Care, Health, Microsoft Office, Equity Indexed Annuities, Fixed Annuities, Long-term Care, Retirement, Retirement Planning, Term Life Insurance, Financial Planners, Disability Insurance, Underwriting, Life Insurance, Estate Planning, 401k, Health Insurance, Commercial Insurance, Universal Life, Financial Planning
Education
The American College 1984 — 1986
CHARTERED LIF UNDERWRITER, life insurance, economics, taxation, graduated
South Carolina State University 1962 — 1966
BA, Education
The American College
chartered life underwriter-clu, insurance
Humana September 2013 - September 2015
Walgreens 2013 - 2013
Advantage Rent a Car April 2012 - December 2012
J.C.Penney July 2009 - April 2012
Education
Southern New Hampshire University 2015 — 2019
Bachelor’s Degree, Creative Writing
Amelia HIgh School 2006 — 2009
General Studies
LifePoint Health November 2014 - Present
Parkridge Health System May 2012 - November 2014
Primary Health Medical Group 2007 - June 2012
American Ordnance 2005 - 2007
Humana 2003 - 2005
General Growth Properties 2001 - 2002
Urban Retail Properties 1999 - 2001
Skills
Strategic Planning, Marketing Strategy, Social Media Marketing, Advertising, Online Advertising, Public Relations, Community Relations, Brand Development, Creative Direction, Brand Management, Budgets, Leadership, Strategy, Marketing, Online Marketing, Internal Communications, Management, Newsletters, Program Management, Community Development, Marketing Communications, Sales, Event Planning, Sponsorship, Integrated Marketing, New Business Development, Social Media, Training, Email Marketing, Market Planning, Social Networking, Project Management, Press Releases, Business Development, Marketing Management, Direct Mail, Business Planning
Education
Southeast Missouri State University 1992 — 1996
BS, Business/Marketing
Southeast Missouri State University 1992 — 1996
Bachelor of Science (B.S.), Marketing
Humana January 2014 - Present
Humana January 2013 - January 2014
Humana August 2008 - January 2013
Regions Financial Corporation April 2006 - February 2008
Regions Financial Corporation July 2004 - April 2006
Union Planters Bank 2001 - 2004
Union Planters Bank 1996 - 2001
Skills
Coaching, Workshop Facilitation, Leadership Development, Succession Planning, Strategy, Organizational..., Talent Management, Human Resources, Onboarding, Program Management, Employee Benefits, Employee Training, Organizational Design, Management, Workforce Planning, HRIS, Emotional Intelligence, Recruiting, Project Management, Employee Engagement, Process Improvement, Training Delivery, Marketing, Sales, Team Building, Strategic Planning, Leadership, Talent Acquisition, Personnel Management, College Recruiting, Applicant Tracking..., Benefits Administration, Deferred Compensation, Organizational..., Change Management, Training, Performance Management, Executive Management, Consulting, Employee Relations, Executive Coaching, Performance Improvement, Vendor Management, Mergers & Acquisitions, Career Development, Interviews, Management Consulting, Needs Analysis, Business Process..., HR Consulting
Education
Spalding University 2010 — 2012
Master of Science in Business Communications
MentorCoach, LLC
MentorCoach, LLC
The University of Memphis
Bachelor of Business Administration, Marketing - Sales
Humana December 2014 - Present
Humana September 2013 - November 2014
Humana April 2013 - September 2013
Humana November 2011 - March 2013
General Electric Company February 2011 - November 2011
Old National Bank December 2010 - February 2011
Old National Bank July 2009 - December 2010
Skills
Process Improvement, Microsoft Office, Customer Service, Accounts Receivable, Leadership, Microsoft Word, Time Management, PowerPoint, Insurance, Microsoft Excel, Training, Teamwork, Outlook, Finance, Banking, Coaching, Financial Reporting, Financial Analysis, Health Insurance, Project Management
Education
Southern Illinois University, Carbondale 2009 — 2010
Masters, Business & Administration
Southern Illinois University, Carbondale 2005 — 2009
Bachelor of Science, Finance; Financial Management
Hemisphere GNSS January 2015 - Present
Az State Medical Board August 2014 - December 2014
Humana April 2011 - August 2014
@CyberThink with INTEL October 2010 - April 2011
@CyberThink with Client Dept. of Labor June 2010 - October 2010
Tata Consultancy Services May 2006 - December 2007
Skills
ASP.NET, Microsoft SQL Server, SQL, .NET, JavaScript, SOA, C#, Web Services, XML, Visual Studio, IIS, Databases, ASP.NET MVC, SSRS, Struts, VSS, Architectures, CSS, MVC, HTML, Web Applications, Facebook API, Website Development, REST, RESTful WebServices, Google API, DB2, Oracle Database, jQuery UI, jQuery, jQuery Mobile, WPF Development, Bootstrap, Paypal Integration, ERP Implementations, AngularJS
Education
South Gujarat University 2004 — 2007
Master of Computer Applications (MCA), Computer Software Engineering
South Gujarat University 2000 — 2004
Bachelor’s Degree, Computer Science
Alignment Healthcare February 2014 - Present
Humana November 2013 - February 2014
AIM Specialty Health September 2013 - November 2013
SSM Health Care October 2012 - September 2013
Accolade, Inc. February 2013 - August 2013
University of Virginia Health System January 2012 - October 2012
ValueOptions August 2011 - January 2012
Saint Louis University Hospital June 2003 - August 2011
Skills
Applicant Tracking..., Talent Acquisition, College Recruiting, Recruiting, Onboarding, Sourcing, Talent Management, Human Resources, Employee Relations, Clinical Research, Hospitals, Leadership, Interviews, Nursing, Resume Writing, Healthcare, Managed Care
Education
Southern Illinois University, Edwardsville 1998 — 2002
BS, Business Admin/HR Management
Humana 2012 - Present
Skills
QlikView Development, SQL, Data Analysis, Database Design, HEDIS, Medicare
Education
Southern Illinois University, Edwardsville 2012 — 2016
Master of Science in Computer Management and Information Systems, Management Information Systems, General
JH Consulting 2014 - Present
Rush University Medical Center January 2004 - March 2014
First Health Group (now Coventry Health Care, a part of Aetna) 2002 - 2003
Humana 1996 - 2002
Health Management Corporation 1993 - 1996
HealthCare Compare/Ouch (acquired First Health Group, now Coventry Health Care a part of Aetna) 1991 - 1993
Skills
Health Cost Management, Business Development, Relationship Building, Product Development, Health Behavior Change, Health Literacy, Benefits Communications, Health Data Analysis, Wellness Operations..., Managed Care, Healthcare, Health Insurance, Leadership, Strategy, Employee Benefits
Education
Southern Illinois University, Carbondale
Master of Science, Applied Behavior Analysis, Health Behavior Modification
Sussex University, Brigthton, England
Bachelor of Education (B.Ed.)
Kindred Healthcare October 2011 - Present
Humana March 2007 - September 2011
SchoolCenter 2005 - 2007
JustRite Acoustics March 2000 - March 2003
US Army 1992 - October 1996
Skills
Instructional Design, Training & Development, Consultative Selling, Project Management, eLearning Development, E-Learning, Coaching, Training, Public Speaking, Employee Training, Captivate, Leadership, Team Building, Leadership Development, Workshop Facilitation, Needs Analysis, Selling, Strategy, Program Management, Learning Management..., Management, Analysis, Interviews, Consulting, Organizational..., Instructor-led Training, ADDIE, Lectora, Blended Learning, Learning Management, Training Delivery, Performance Improvement, Performance Consulting, SCORM, SnagIt, Hands-on Training, Adult Education, Adult Learning Theory, Technical Training, Camtasia, WebEx, Distance Learning, Human Resources, Sales
Education
Southern Illinois University, Carbondale 2003 — 2005
M.S.Ed, Instructional Design
Southern Illinois University, Carbondale 1996 — 2000
B.S., Technical Resource Management (Project Management)
Independent Broker March 2011 - Present
Humana 2007 - 2011
Ocean Breeze Realty 2002 - April 2010
Skills
Health Insurance, Medicare, Insurance, Disability Insurance, Term Life Insurance, Brokers, Microsoft Excel, Health Savings Accounts, Medicare Part D, Medicare Supplements, Medicare Advantage
Education
Southern NH University
RxCrossroads September 2014 - Present
Humana July 2013 - June 2014
Wellcare of Ky August 2012 - July 2013
Jackson Hewitt Tax Service Louisville ky 40218 January 2002 - April 2012
People's Development Program 2010 - 2012
Washington Street Missionary Church January 1999 - January 2003
Mccracken County Public Library January 2000 - January 2002
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Photoshop, Customer Service, Java, HTML, Research, Social Media, Public Speaking, Teamwork, Windows, English, Medical Staff..., Medicare, Call Center, Team Building, Leadership, Nonprofits, Program Management
Education
Spalding University 2007 — 2012
Pursuing BA, Interdisciplinary Humanities and Communications, 2.5
Spalding University 2007 — 2012
BA, Interdisciplinary Humanities and Communications
Healthcare Consultant June 2013 - Present
PMC Consultants to Health Professionals Inc March 2006 - May 2013
Chabot Nephrology Medical Group December 2004 - February 2006
IntegraMed August 2000 - August 2003
Sutter Health July 1993 - May 2000
Humana May 1990 - April 1993
Capital Health System April 1988 - October 1989
Flint Osteopathic Hospital July 1983 - April 1988
Skills
Healthcare Consulting, Healthcare, Management Consulting, Healthcare Management, Human Resources, Marketing, Physicians, Healthcare Information..., New Business Development, Strategic Planning, Revenue Cycle, Physician Compensation, Medical Practice..., Medical Practice..., Bookkeeping, Wage & Hour, Recruiting, Accounts Receivable, Physician Relations, Physician Alignment, Homeowner Association...
Education
Washington University School of Medicine in St. Louis 1981 — 1983
MHA, Health Administration
Southern Illinois University, Carbondale 1977 — 1981
BS, Business Administration
Humana September 2014 - Present
Delgado Community College October 2013 - September 2014
BrownGreer PLC May 2013 - August 2013
FedEx Office November 2011 - May 2013
New Orleans Hornets February 2011 - November 2011
Houston Rockets September 2010 - December 2010
New Orleans Hornets October 2009 - September 2010
Skills
Sports Marketing, Sports Management, Ticket Sales, Event Management, Event Planning, Sports, Sponsorship, Social Media Marketing, Social Media, Public Relations, Marketing, Archtics
Education
Southeastern Louisiana University 2003 — 2010
BS, Kinesiology - Sport Management
Southeastern Louisiana University 2003 — 2010
Bachelor of Science, Kinesiology and Health Studies; Kinesiology- Sport Management
Humana October 2012 - Present
J&L Teamworks September 2012 - October 2012
Delta Dental March 2005 - September 2012
HealthNet Inc March 2002 - March 2005
Skills
Healthcare, Health Insurance, Managed Care, Risk Management, Process Improvement, Claims Resolution, PPO, HMO, Medicare, Medicaid, Customer Satisfaction, Professional Services, Contract Recruitment, Provider Relations, Provider Network..., Training, Team Building, Operations Management, Accounting, Claims Management, Claim, Practice Management, Healthcare Management, Medical Coding, Recruiting, Insurance, HIPAA, Network Development, Employee Benefits, Credentialing, Access, Hospitals, Healthcare Information..., Leadership, Healthcare Industry, Medical Billing, ICD-9, Health Policy, Program Management
Education
Southwestern Christian College 1981 — 1983
Associate's degree, Health Administration
Humana September 2014 - Present
Humana June 2010 - September 2014
Public Strategies, Inc. January 2009 - June 2009
Sabre Holdings March 2005 - December 2008
Texas Health Resources October 2002 - February 2005
Fidelity Investments May 1999 - October 2002
Skills
Interviews, Public Speaking, Public Relations, Leadership, Crisis Communications, Marketing Communications, Event Planning, Media Relations, Strategic Communications, Internal Communications, Copywriting, Corporate Communications, Social Media Marketing, Speech Writing, Public Affairs, Communications Planning, Newsletters, Press Releases, Editing, Communication Training, Web Content
Education
Southern Methodist University 1996 — 2000
BA, Public Relations
Humana March 2015 - Present
Lakeview Regional Medical Center December 2012 - March 2014
North Oaks Health System August 2010 - October 2012
Franklin County Memorial Hospital 2011 - 2012
North Pike School District 2005 - 2011
Southeastern Louisiana University 1995 - 2003
North Oaks Health System 1985 - 1995
Skills
Nursing, Healthcare, ICU, Hospitals, Patient Safety, CPR Certified, ACLS, BLS, Registered Nurses, Medicine, EMR, Inpatient, Patient Education, Critical Care, Acute Care, Medical-Surgical, Medical Coding, Neonatal Resuscitation..., Pediatric Advanced Life..., Certified Professional..., Medical Terminology, Meditech, Pediatrics, Medicare, ICD-10, ICD-9
Education
The University of Southern Mississippi 1988 — 1989
Master's degree, Registered Nursing/Registered Nurse
The University of Southern Mississippi 1982 — 1984
Bachelor's degree, Registered Nursing/Registered Nurse
Southwest Mississippi Community College 1980 — 1982
Associate of Arts (A.A.), General Studies
Parklane 1976 — 1980
HIGH school
Humana December 2014 - Present
Humana January 2014 - Present
Humana March 2012 - December 2013
Sante Pediatric Services February 2011 - May 2012
American Airlines May 2009 - February 2011
The Staubach Company October 2007 - September 2008
Concentra May 2006 - August 2006
Grabow and Associates January 2002 - August 2005
Skills
Marketing Strategy, Sales, Business Development, Mergers, Strategy, Business Planning, Mergers & Acquisitions, Management, Strategic Planning, Due Diligence, Leadership, Analysis, Operations Management, Negotiation, Project Management, Finance
Education
Southern Methodist University - Cox School of Business 2003 — 2007
JD/MBA, Finance and Management
Southern Methodist University Dedman School of Law 2003 — 2007
JD/MBA, Business Law
The University of Texas at Austin - Red McCombs School of Business 1999 — 2002
BBA, Finance
Humana November 2013 - Present
University April 2013 - April 2014
Emdeon April 2013 - November 2013
Amerigroup Corporation a WellPoint Inc Company May 2011 - May 2012
Spalding University November 2009 - May 2011
UnitedHealth Group November 2009 - April 2011
Humana April 2003 - October 2009
Skills
Project Management, Provider Relations, Public Speaking, Managed Care, Medicare, Provider Contracting, Public Relations, Issues Resolution, Product Management, Marketing Communications, Higher Education, Medicaid, Marketing Management, Sales Support, PMI, Hospitals, Media Relations, Event Management, Product Marketing, Healthcare, Health Insurance, Community Relations, Account Management, Market Research, Competitive Analysis, Mentoring, Contract Negotiations, Insurance, Educational Leadership, Educational Technology, Adult Education, Facilitators, Manage Client..., Conflict Resolution, Management, Strategic Planning, Strategy, Data Analysis, Marketing, Leadership, Process Improvement, Cross-functional Team..., Leadership Development, Training, Community Outreach, Team Building, Contract Negotiation, Product Development, Software Documentation, Sales
Education
Spalding University 2009 — 2012
Doctor of Education, Healthcare Administration, Leadership and Education, 3.9
Webster University 2002 — 2004
Master of Arts, Media Communication & Human Resources Development, 3.8
University of Louisville 1999 — 2002
Bachelor's Degree, Communications
Deloitte 2015 - Present
Humana May 2014 - August 2014
Romney for President May 2012 - December 2012
Raytheon July 2011 - May 2012
Raytheon January 2011 - July 2011
Raytheon July 2010 - January 2011
American Airlines June 2009 - August 2009
Portland Trail Blazers May 2007 - July 2007
Skills
Excel, PowerPoint, Strategic Planning, Business Strategy, SAP, Earned Value Management, Microsoft Office, Budget Analysis, Cross-functional Team..., Business Planning, Forecasting, Financial Planning, Writing, People Skills, Microsoft Excel, Program Management, Strategic Financial..., Budgets, Analysis, Finance, Financial Modeling, Leadership, Process Improvement, Sales
Education
University of Virginia Darden School of Business 2013 — 2015
Master of Business Administration (MBA)
Southern Methodist University 2006 — 2010
BBA, Finance
Southern Methodist University - Cox School of Business 2006 — 2010
Bachelor of Business Administration (B.B.A.), Finance, General
Anthem, Inc. January 2015 - Present
Red Roof Inns April 2012 - January 2015
Kindred Healthcare March 2011 - April 2012
Nationwide Insurance May 2009 - March 2011
Nationwide Insurance March 2007 - April 2009
BA Merchant Services (Bank of America) July 2006 - March 2007
Humana Inc February 2004 - July 2006
Humana November 2002 - February 2004
Humana November 2001 - November 2002
Humana September 2000 - November 2001
Skills
Toolbook, Dreamweaver, Plateau, Leadership Development, Learning Management, Onboarding, Engagement, Documentation, Instructional Design, Adult Education, Performance Management, Needs Analysis, Organizational..., Talent Management, Coaching, Employee Engagement, Performance Improvement, Sum total LMS, Meditech, SAP Business Warehouse, Project Management, Process, Human Resources, Operations Manager, Curriculum Development, Consulting, HR Consulting, System Implementations, Managerial Experience, Insurance Industry, Financial Industry, Healthcare Technology, Hospitality Industry, Webinar Development, Process Improvement, Software Documentation, Management, Insurance, Training, Training Delivery, Team Building, Strategic Planning, Team Leadership, Personnel Management, Strategy, Employee Training, Operations Management, Workshop Facilitation, Call Centers, Employee Relations
Education
University of Louisville 1997 — 2002
Master of Education (M.Ed.), Corporate Training and Development
Spalding University 1989 — 1993
BS, Education
Ahrens Vocational School 1987 — 1989
Certificate, Merchandising
Brown School 1985 — 1989
Diploma, High school education
Ahrens Vocational School 1985 — 1987
Certificate, Mechanical Drafting
Humana April 2015 - Present
Executive Health Resources November 2012 - April 2015
Anesthesiology Associates Colorado Springs 1992 - 2011
Skills
Hospitals, Healthcare, Board Certified, Medical Education, Surgery, Clinical Research, Vascular, Teaching, Clinical Trials, Anesthesia, Research, Biotechnology, Orthopedic, General Aviation - Pilot, Swim Official, Science, Clinical, Life Sciences, Health, Pharmaceuticals, Chemistry, Medical Records, Healthcare management, EMRs, Medicare, Inpatient
Education
The University of Texas at Dallas 1983 — 1992
M.D., Medicine
Southwestern University 1979 — 1983
Bachelor of Science, Chemistry/Biology
Humana September 2014 - Present
Marsh & McLennan Companies April 2007 - September 2014
Skills
Active Directory, Disaster Recovery, Service Desk, Call Centers, ITIL, IT Service Management, Windows 7, Incident Management, VPN, Project Management, Security
Education
Southern New Hampshire University 2012 — 2019
Computer Information Technology
Humana May 2014 - Present
RBS Citizens January 2011 - May 2014
Bank of America January 2008 - December 2010
Bank of America February 2004 - January 2008
Bank of America March 2001 - February 2004
Bank of America November 1998 - March 2001
Sallie Mae July 1991 - November 1998
Skills
Analytics, Banking, Business Analysis, Business Continuity, Business Process..., Business Transformation, Call Centers, Change Management, Commercial Banking, Continuous Improvement, Credit, Credit Cards, Cross-functional Team..., Customer Experience, Enterprise Architecture, Enterprise Risk..., Executive Management, Finance, Financial Analysis, Financial Modeling, Financial Risk, Financial Services, Governance, IT Operations, IT Strategy, Internal Controls, Leadership, Management, Operational Excellence, Operational Risk, Operational Risk..., Operations Management, Outsourcing, PMO, Portfolio Management, Process Engineering, Process Improvement, Program Management, Project Management, Project Portfolio..., Relationship Management, Retail Banking, Risk Management, Six Sigma, Strategic Planning, Strategy, Vendor Management
Education
Southern Illinois University, Carbondale 1989 — 1991
Master of Business Administration (MBA), Finance, General
Southern Illinois University, Carbondale 1986 — 1989
Bachelor of Science (BS), Finance and Business Economics
OptumHealth November 2012 - Present
United Behavioral Health February 2007 - January 2012
Walgreens August 2005 - January 2007
Humana Military Healthcare Services October 2002 - May 2004
Humana 2000 - 2002
Skills
Healthcare, Strategic Planning, Performance Improvement, Utilization Management, Public Speaking, Medicaid Managed Care, Network Development, Disease Management, Case Managment, Healthcare Management, Managed Care, Healthcare Consulting, Health Insurance, Quality Assurance, Healthcare Industry, HIPAA, Provider Relations, Quality Improvement, Team Building, Medicaid, Health Policy, Medicare, Healthcare Information..., Clinical Research, Medical Compliance, Physician Relations, NCQA, Home Care, Accreditation, Medical Coding, EHR, EMR, Case Management, Revenue Cycle, Credentialing, Epic Systems, Meditech
Education
Southern Illinois University, Carbondale 2004 — 2006
BS, Health Care Management
Bare Escentuals March 2015 - Present
Scripps Networks Interactive January 2015 - March 2015
Scripps Networks Interactive February 2014 - March 2015
Scripps Networks Interactive August 2013 - January 2015
Scripps Networks Interactive January 2013 - January 2015
Kimberly-Clark November 2011 - December 2012
Humana August 2010 - November 2011
PROS Pricing August 2008 - January 2010
Ryder Integrated Logistics July 1995 - August 2008
Budd Van Lines January 1997 - January 1999
Skills
Business Analysis, Requirements Analysis, Integration, SDLC, PMP, Project Management, Change Management, Agile Methodologies, Software Development, Strategy, Project Planning, Management, Supply Chain Management, Analysis, Risk Management, Supply Chain, Process Improvement, Business Intelligence, Software Project..., Program Management, IT Strategy, CRM
Education
University of Tennessee-Knoxville
MS, Industrial Engineering
Southern Polytechnic State University 1995 — 1997
BS, Computer Science
Humana November 2014 - Present
University of Chicago Medicine 2012 - November 2014
University of Chicago Medicine 2011 - 2012
Paddock Publications September 2010 - July 2011
Paddock Publications April 2000 - August 2010
Skills
Healthcare, Editing, Social Media, Press Releases, Media Relations, Marketing, Marketing Communications, Management, Magazines, Web Content, Website Development, Web Analytics, Leadership, Team Management, Writing, Staff Development, Newsletters, Journalism, Storytelling, Copy Editing, Publications, Editorial, Newspapers, News Writing, Strategic Communications, Web Content Management, Feature Articles, Magazine, Team Building, Sta, Long Range Planning, Problem Solving, Proofreading, Speech Writing
Education
University of Illinois Springfield 1983 — 1984
Master's degree, Public Affairs Reporting
Southern Illinois University, Carbondale 1979 — 1983
Bachelor of Science, Journalism
Humana September 2012 - Present
Humana March 2009 - August 2012
Humana June 2002 - February 2009
Skills
Health Insurance, Insurance, Medicare, Managed Care, Health Savings Accounts, Employee Benefits, Disability Insurance, Claim, Long-term Care, Healthcare, Strategic Planning, Term Life Insurance
Education
The University of Texas at Austin - The Red McCombs School of Business
Master of Business Administration (M.B.A.), Finance
Southern Methodist University
Bachelor of Arts (B.A.), Political Science and Government
Houston Floorcoverings February 2013 - Present
Exponereal Development Services, LLC July 2007 - Present
Market Developers, LLC March 2002 - May 2008
Market Developers, LLC March 2002 - May 2008
Humana 1997 - 2001
Skills
Land Development, Zoning, Land Entitlements, Project Bidding, Contract Negotiation, Construction Management, Ground-up Construction, Tenant Improvements, Contract Management, Feasibility Studies, Entitlements, Sales, Tenant Improvement, Residential Homes, Real Estate, Construction
Education
University of Houston
B. S. Technology, Industrial Supervision
South Texas College of Law
Juris Doctorate Candidate
UnitedHealth Group September 2015 - Present
Dell October 2012 - September 2015
Buethe and Associates May 2012 - October 2012
Humana November 2009 - May 2012
Humana November 2006 - November 2008
Allied Insurance 2004 - 2006
INSPRO Insurance Agency 2001 - 2004
Skills
Healthcare Industry, Health Insurance, Healthcare Consulting, Health Policy, Healthcare, Customer Service, Medicare Advantage, Affordable Care Act, Provider Relations, Microsoft Excel, Outlook, Information Mapping, Knowledge Base, Process Improvement, Project Management, Microsoft Word, PowerPoint, Cisco Technologies, Property & Casualty..., Networking, Managed Care, PPO
Education
Southeast Community College 2009 — 2011
Associate's Degree, Business Administration and Management, General
Aflac April 2015 - Present
Visual Benefit Communications, Inc./ Worxtime June 2013 - March 2015
OneAmerica September 2012 - June 2013
Humana April 2005 - June 2012
The Guardian Life Insurance 2004 - March 2005
Unum October 1988 - December 2003
Skills
Employee Benefits, Disability Insurance, Health Savings Accounts, Benefits Administration, Health Insurance, Insurance, Health Care Reform, Brokers, Life Insurance, Term Life Insurance, Flexible Spending..., Accident, 401k, Self-funded, Critical Illness, Long-term Care, Sales, Underwriting, Whole Life, Group Insurance, Universal Life, Long Term Care Insurance, COBRA, Affordable Care Act
Education
Southeastern Louisiana University 1979 — 1984
BS, Management/Finance
Humana January 2014 - Present
Primerica Financial Services September 2011 - Present
BCBS of AZ January 2009 - May 2013
Healthways February 2006 - January 2009
State of Tennessee December 2000 - January 2006
Skills
Healthcare, Healthcare Information..., HIPAA, Data Analysis, Informatics, SQL, SAS programming, Microsoft Suites, Series 65, Series 63, Medicare, Series 6, Managed Care, Analytics, Analysis, Healthcare Management, Health Insurance, Health Economics, Strategic Planning, Disease Management, Healthcare Industry, Healthcare Analytics, Utilization Management, Policy Analysis, Health Policy, Ambulatory, Health Information..., Microsoft Office
Education
Professional Licenses 2012 — 2012
Financial / Investment Services
Tennessee State University 2002 — 2006
MPA, Public Administration / Healthcare Administration
Southern Connecticut State University 1991 — 1995
M.S., Research, Measurement & Quantitative Analysis
Southern Connecticut State University 1985 — 1990
BS, Socialogy / Criminalogy
Humana November 2014 - Present
Humana April 2009 - November 2014
University of Louisville Hospital January 2007 - February 2009
Jewish Hospital & St. Mary's Healthcare August 2003 - November 2006
CARITAS 2003 - 2006
Skills
Risk Management, Clinical Research, Healthcare, Critical Care, Case Management, Medicare, Hospitals, Case Managment, ICU, Inpatient, Strategy, Healthcare Information...
Education
Webster University 1991 — 1994
MA, Management
Spalding University 1980 — 1984
BSN, Nursing
Humana Executive DirectorGreat-West Healthcare2000 - 2001
General American Life Insurance Company 1981 - 2001
Great-West/General American Life 1981 - 2001
Education
Southern Illinois University, Edwardsville 1979 — 1981
MBA, Finance
Self June 2009 - Present
RB Tool & Manufacturing Company December 2013 - April 2014
Humana May 2012 - May 2013
Target September 2011 - May 2012
Family Christian December 2009 - September 2011
Clerissy Press June 2008 - August 2008
Skills
Social Media, Photoshop, Microsoft Office, Editing, Research, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Blogging, Creative Writing, Facebook, Customer Service, Video Editing, Photo Editor, Technical Writing, Storytelling, Proofreading, Copy Editing
Education
University of Cincinnati 2006 — 2009
Bachelor of Arts (BA), Journalism
Southeast Missouri State University 1993 — 1995
Mass Communication/Media Studies
Humana April 2014 - Present
Humana August 2009 - April 2014
Lang Insurance Service, Inc. June 1999 - August 2009
Safeco July 1998 - June 1999
State Farm Insurance February 1997 - July 1998
Riviera Finance 1991 - 1992
Skills
Sales, Health Insurance, Insurance, Employee Benefits, Disability Insurance, Managed Care, Medicare, Customer Service, Life Insurance, Account Management, Business Development, Process Improvement, Strategic Planning, Term Life Insurance, Long-term Care
Education
St. Charles County Community College 1999 — 2000
Computer Science
Southeast Missouri State University 1989 — 1990
Nursing
Fort Zumwalt 1986 — 1989
Humana May 2007 - Present
Skills
Health Insurance, Medicare, Provider Contracting
Education
The University of Oklahoma 1993 — 1996
Master's degree, Health/Health Care Administration/Management
Southern Nazarene University 1984 — 1989
Bachelor's degree, Business Administration and Management, General
DFW Direct Marketing March 2014 - Present
Homeland HealthCare September 2008 - April 2011
CIGNA Group Insurance August 2005 - November 2007
Humana January 2003 - August 2005
Skills
Employee Benefits, Health Insurance, Insurance, Claim, Disability Insurance, Account Management, Brokers, Term Life Insurance, Sales, Healthcare, Medicare, New Business Development, General Insurance, Project Management, Marketing, Health Policy, HIPAA
Education
Southern Methodist University - Cox School of Business
BB&T Insurance Services Inc. April 2012 - Present
Humana August 1999 - April 2012
Education
Spalding University
JPMorgan Chase November 2012 - Present
Xerox October 2012 - November 2012
HP Enterprise Services November 2011 - July 2012
American Electric Power August 2011 - October 2011
Cardinal Health March 2011 - August 2011
HP Enterprise Services August 2007 - March 2011
Humana January 2007 - June 2007
Commonweath of Kentucky May 2005 - December 2006
Education
Southern New Hampshire University 2002 — 2004
MBA
Southern New Hampshire University 2001 — 2002
Bachelor of Applied Science (B.A.Sc.)
Assurant August 2014 - Present
Gnosis Security, Inc. August 2013 - Present
Humana December 2013 - August 2014
Unum August 2012 - May 2013
Prudential Financial July 2007 - December 2011
Unum February 2005 - July 2007
Skills
Disability Insurance, Insurance, Long-term Care, Health Insurance, Underwriting, Workers Compensation, Critical Illness, Risk Management, PowerPoint, Liability, Microsoft Office, Customer Satisfaction, Life Insurance, Access, Disabilities, HIPAA, Policy, Analysis, Training, Case Management, Information Security, Medical Terminology
Education
University of Southern Maine 2012 — 2015
Social Work
Southern Maine Community College
Behavioral Health and Human Services
Southern Union of Seventh-day Adventists May 2011 - Present
Humana December 2010 - May 2011
Education
University of South Florida 2006 — 2008
Masters, Public Health
Southern Adventist University 2001 — 2004
Theology, Ministry
The Fennimore Group June 2010 - Present
Boy Scouts of America, Troop 22 August 2005 - Present
Aetna 2007 - 2010
Humana 2005 - 2007
AXA Advisors 2001 - 2005
The MONY Group 1986 - 2001
Mutual Life Insurance Company of New York 1981 - 1986
Education
Maine South High School
Southern Illinois University, Carbondale
BS, Business & Management
The American College
ChFC, CLU, Financial Services & Insurance
Humana 2014 - Present
Humana 2006 - 2014
Assurant Employee Benefits 2002 - 2005
Protective Life 1998 - 2002
United Dental Care 1995 - 1998
TheraPhysics Corp 1994 - 1995
Pearle Vision 1987 - 1994
Skills
Health Savings Accounts, Health Insurance, Disability Insurance, Brokers, Employee Benefits, Insurance, Life Insurance, Underwriting, Term Life Insurance, Group Insurance, Voluntary Employee..., Accident, Self-funded, Critical Illness, Leadership, Managed Care, Sales, Strategic Planning, Account Management, Team Building, Strategy, Medicare, Long-term Care
Education
Southeastern Oklahoma State University 1980 — 1983
Business Management, Business
Passport Health Plan December 2014 - Present
Humana July 2013 - November 2014
LifeSrings August 2012 - August 2013
Humana May 2012 - July 2013
Humana June 2007 - May 2012
Skills
Customer Service, Projects, Process Improvement, Training, Time Management, Research, Microsoft Word, Microsoft Excel, Healthcare, Insurance, Management, Microsoft Office, Team Building, Leadership, Positivity, Outlook, PowerPoint, Medicare, Access
Education
Spalding University 2014 — 2016
Master's Degree, Business/Corporate Communications
Spalding University 2008 — 2012
Bachelor's degree, Psychology
Humana August 2014 - Present
Humana October 2012 - Present
Musician Composer 2000 - Present
Humana June 2006 - October 2012
Skills
Songwriting, Pianist, Event Planning, Vocalist, Music, Teaching, Graphic Design, Logo Design, Modeling, Process Improvement, Project Management, Process Enhancement, Recording, Singing, Entertainment, Music Industry, Social Networking, Music Production, Customer Service, Public Relations
Education
Southern New Hampshire University 2014 — 2018
Bachelor's degree, Communication and Media Studies
Nelson County High School 1998 — 2002
Humana May 2015 - Present
Albetelli Law July 2013 - July 2014
eMason, Inc. 2012 - 2012
IHC Health Solutions 2007 - 2012
Skills
Strategic Planning, Program Management, Project Management, Market Research, Business Development, Leadership, Training, Team Leadership, Management, Business Analysis, Marketing, Healthcare, SDLC, HIPAA, Quality Assurance, Software Documentation, Business Process, Testing, Change Management, Business Requirements, Process Improvement
Education
Southwestern Oklahoma State University
Accounting, Accounting/Finance
JPMorgan Chase & Co. August 2015 - Present
CGI April 2009 - March 2015
EDS/HP September 2006 - January 2009
Bank of America/ New York State Department of Taxation and Finance July 2006 - August 2006
Humana January 2006 - June 2006
Commonwealth of Technology, Department of Taxation, KY July 2004 - December 2005
Skills
SDLC, Business Analysis, Agile Methodologies, Requirements Gathering, Requirements Analysis, Management, IT Strategy, Program Management, SQL, Business Intelligence, Software Project..., Enterprise Architecture, PMP, Integration, Vendor Management
Education
Southern New Hampshire University
MBA
CareCentrix June 2014 - Present
Freedom Health March 2011 - June 2014
Moffitt Cancer Center December 2010 - March 2011
Humana January 2008 - December 2010
St. Josephs Baptist Hospital January 2005 - January 2008
Skills
Disease Management, Medicare, HEDIS, Managed Care, Medicaid, Utilization Management, Utilization Review, Quality Improvement, Provider Relations, NCQA, Healthcare Management, Healthcare Industry, Healthcare Consulting
Education
Southern New Hampshire University 2015 — 2017
Master’s Degree
Chamberlain College 2008 — 2009
BSN
Jacksonville Port Authority (JAXPORT) January 2015 - Present
City of Jacksonville July 2010 - January 2015
City of Jacksonville April 2007 - July 2010
City of Jacksonville July 2006 - April 2007
City of Jacksonville April 2004 - July 2006
Consultant June 2003 - March 2004
City of Jacksonville April 2002 - August 2002
Humana May 1997 - February 2001
US Navy March 1989 - February 1997
Skills
Training, Program Management, Community Outreach, Government, Leadership, Policy, Veterans Benefits, Public Speaking, Customer Service, Leadership Development, Community Development, Veterans Affairs, Grants, Research, Military, Program Development, Organizational..., Emergency Management, Fundraising, Healthcare, Workshop Facilitation, Interviews, Microsoft Office, Navy, Teaching, Public Administration, Local Government, Employee Training, Military Experience, Advocacy
Education
Webster University 2010 — 2012
Master of Health Administration (MHA)
Southern Illinois University, Carbondale 2001 — 2007
Bachelor of Science (B.S.)
MedSolutions January 2014 - Present
Asurion April 2011 - January 2014
Humana October 2010 - April 2011
Delta Technology July 2000 - July 2008
Skills
Vendor Management, Troubleshooting, Integration, Cisco Technologies, Disaster Recovery, Wireless, Telecommunications, TCP/IP, Data Center
Education
Southern Polytechnic State University
Master's degree, Electrical Engineering Technology
Humana September 2012 - July 2013
Mind Streams April 2012 - September 2012
GA Department of Labor April 2007 - April 2011
Troup County DFCS April 2006 - November 2007
East Baton Rouge Council on Aging November 2004 - March 2006
East Baton Rouge Council on Aging November 2004 - March 2006
Skills
Computer Literate, Case Management, Detail Orientation, Public Speaking, Program Management, Team Leadership, Communication skills, Career Counseling, Customer Service, Social Services
Education
University of Phoenix 2007 — 2009
Master's of Health Administration, Gerontology
Southern University and Agricultural and Mechanical College at Baton Rouge 2003 — 2005
Bachelor's of Science, Rehabilitation Counseling
Humana June 2015 - Present
Humana June 2007 - June 2015
Humana / Lifesynch November 2006 - July 2007
Humana/Lifesynch January 2006 - November 2006
Metropolitan Human Service District April 2005 - August 2005
Depaul-Tulane Behavioral Health Hospital May 2001 - December 2004
Skills
Behavioral Health, Utilization Management, Case Managment, Healthcare, Crisis Intervention, Clinical Research, Mental Health, Motivational..., Public Speaking, Program Development, Social Services, Wellness, Mental Health Counseling, Medicare, Psychotherapy, Case Management, Therapists, Managed Care, Group Therapy
Education
Southern University at New Orleans 1997 — 2001
MSW, Social Work
Xavier University of Louisiana
BS, Psychology
Developmental Specialists January 1999 - Present
Humana March 2011 - June 2012
IECC August 2009 - January 2011
Skills
Public Speaking, Nonprofits, Program Management, Coaching, Event Management, Social Media, Marketing, New Business Development, Team Building, Public Relations, Microsoft Office, Customer Service, Change Management, Nursing, Management
Education
University of Phoenix 1998 — 2000
MSN, Nursing Administration
Southern Illinois University, Edwardsville 1994 — 1996
BSN, Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Humana August 2013 - Present
Team Fife Fishing April 2006 - Present
Assurant Health May 2008 - August 2013
Sportsman's Connection February 2007 - April 2008
Skills
Account Management, Call Centers, Customer Retention, Customer Service, Direct Sales, Health Insurance, Insurance, Sales, Life Insurance, Training, CRM, Microsoft Word, Term Life Insurance, Long-term Care, Medicare
Education
Southwest Minnesota State University 2004 — 2006
Bachelor's degree, Marketng
University of Minnesota-Twin Cities 2002 — 2004
Humana August 2012 - January 2013
Walmart June 2011 - May 2012
U.S. Department of Energy 2010 - 2010
US Department of Transportation (DOT) 2009 - 2009
Skills
Inventory Management, Distribution Center..., Inventory Control
Education
South Carolina State University 2008 — 2010
Master of Science (MS), Transportation
South Carolina State University
Bachelor of Science (BS), Civil Engineering Technology
Humana 2004 - 2012
Ochsner Health Plan 2002 - 2004
H&R Block 1996 - 2000
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Internet, Typing, Customer Service, Facilities Management, Shipping, Shipping Systems, Office Management, Front Office Support
Education
Southern University at New Orleans 1996 — 2000
Bachelor's degree, Accounting and Business/Management
Florida Home Health December 2012 - Present
Humana 2011 - 2012
Skills
Medicare, Managed Care, Insurance, Medicaid, Long-term Care, HIPAA, Provider Relations, Utilization Management, Healthcare, Workers Compensation, Claim, Medicare Part D, HMO, Disability Insurance
Education
Southern Connecticut State University 1970 — 1987
Majored in Psychology with Mental Health Specialization
Hospital of St Raphael School of Nursing 1970 — 1973
RN 3-year Diplome
Humana November 2004 - Present
Skills
Managed Care, Insurance, Process Improvement, Medicare, Strategic Planning
Education
Spalding University
Outcomes Health Information Solutions May 2014 - Present
Outcomes Health Information Solutions October 2012 - May 2014
Humana July 2012 - October 2012
UnitedHealth Group August 2009 - July 2012
UnitedHealth Group July 2005 - August 2009
Managed Access, Inc. February 2001 - July 2005
Skills
Healthcare Information..., HIPAA, Healthcare Management, Managed Care, Medicare, Process Improvement, Program Management, Healthcare, Management, Health Insurance, Healthcare Consulting, Healthcare Industry, Strategic Planning, Medicaid, Team Building
Education
Southern Illinois University, Carbondale
Bachelor of Arts (B.A.), Biological Sciences
Spoon River College
Associate of Arts (A.A.)
Miranext September 2014 - Present
Miragee Corporation April 1998 - Present
Vencor Inc 1993 - 1998
Humana 1991 - 1993
Skills
Server Administration, HTML, Virtualization, Storage Solutions, Video Production, Video Editing, Multimedia, Backup & Recovery..., Windows Server, Windows Azure, PaaS, IaaS, Network Security, HIPAA, Firewalls, Two-factor..., Macintosh Hardware, Network Administration, Microsoft Exchange, Virus Removal, Trojans, Remote Monitoring, Remote Access, IT Service Management, DotNetNuke, SharePoint, Home Theater, Mobile Device Management, Cloud Computing, Help Desk Support, IT Consulting, Disaster Recovery, Hybrid Cloud, Password Management, Instructional Design, CBT, Technology Needs..., Servers
Education
University of Louisville 1990 — 1991
Master of Education (M.Ed.), Instructional Design
Southern Illinois University, Carbondale 1988 — 1990
Film/Cinema/Video Studies
Western Kentucky University 1982 — 1986
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Humana July 2006 - July 2015
UniPro Foodservice March 2000 - January 2006
Mohawk Industries February 1993 - July 1994
Skills
SQL, Microsoft Excel, AS400 development, Microsoft Office, Aldon, Hawkeye, Testbench, RPGLE, RPG Free, CLP, ASSET, SDA
Education
Southern Polytechnic State University 1975 — 1976
Architectural Engineering