Humana Company
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S CEO: Bruce D. Broussard (Jan 1, 2013–) Subsidiaries: Health Value Management, Inc.,
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Humana Employees
Advanced Solutions August 2014 - Present
Humana April 2011 - April 2014
Skills
Medicare, Negotiation, Accounting, Research, Data Center, Insurance, Health Insurance, Process Improvement, Access, Visio, HIPAA, Teamwork, Interviews, SharePoint, Software Documentation, Lotus Notes, Analysis, SQL, Microsoft Excel, Microsoft Office, Data Analysis, Vendor Management, Strategic Planning, Team Building, Medicaid, Microsoft SQL Server, Visual Basic, Microsoft Word, Business Intelligence, Requirements Analysis, Management, Team Leadership, Outlook, Training, Change Management, Customer Service, Call Centers, Business Analysis, Hospitals, Risk Management, Requirements Gathering, Underwriting
Education
Sullivan University 2011 — 2015
Associate’s Degree, Information Technology, 3.5 GPA
Sullivan College of Technology and Design 2009 — 2011
Associate's Degree, Computer Engineering Technology/Technician, 3.5 GPA
UPS Supply Chain Solutions January 2014 - Present
21 c museum hotel February 2011 - November 2013
Klondike Health care 2011 - 2012
Humana 2009 - 2011
Skills
Customer Satisfaction, Customer Service, Budgets, Training, Team Building, Leadership, Operations Management, Hospitality Management, Hospitality, Management, Employee Relations, Hiring, Microsoft Excel, Forecasting
Education
Sullivan University 2011 — 2013
Masters in Business Administration, Business Management
Western Kentucky University 2002 — 2007
Health Care Administration/Interdisciplinary Studies, Health Care
University of Louisville
Wellpoint/Anthem March 2013 - Present
WellPoint/Anthem March 2013 - Present
Humana August 2012 - December 2012
Skills
Microsoft Office, Strategic Planning, Training, Sales, Team Building, Social Networking, Negotiation, Leadership, Marketing, Employee Benefits
Education
Strayer University-Georgia
Associate's degree, Accounting
Duke University Medical Center July 2015 - Present
Humana January 2013 - July 2015
Stony Brook Medicine 2005 - 2013
Skills
CCM, Chronic Care Management, Long-term Care, Clinical Supervision, Training, Management, Coaching, Trauma Surgery, Critical Care Medicine, Leadership, Surgical Nursing, Public Health, Geriatrics, Customer Service, Onboarding, Program Development, Process Improvement, Mental Health, BLS, ALS, Registered Nurses, Healthcare Consulting, Disease Management, Medical-Surgical, Acute Care, Inpatient, Medicine, Patient Advocacy
Education
Stony Brook University 2009 — 2011
Bachelor of Science, Registered Nursing/Registered Nurse
Suffolk County Community College 2002 — 2005
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
Humana July 2014 - Present
Humana February 2013 - July 2014
Ameriprise Financial Services, Inc. August 2011 - February 2013
Wells Fargo Advisors September 2010 - July 2011
UBS May 2010 - September 2010
Skills
Strategic Financial..., Financial Analysis, Financial Modeling, Retirement Planning, Morningstar, Uniform Combined State..., Investments, Bloomberg, Portfolio Management, Thompson One, Mutual Funds, Asset Allocation, Bloomberg Terminal, Equities, ETFs, Financial Statement..., Retirement, Series 63, Wealth Management, Valuation, Sports
Education
Stetson University College of Law 2015 — 2019
Juris Doctor
University of Louisville 2011 — 2013
MBA, Finance
University of South Florida - College of Business Administration 2007 — 2011
BA, Finance
GE May 2015 - Present
Humana October 2014 - May 2015
ITT Technical Institute December 2009 - March 2015
RMH Franchise Corporation (Applebee's) December 2013 - October 2014
Thomas & King April 2012 - December 2013
Thomas & King April 2010 - April 2012
Thomas & King October 2009 - April 2010
SDGblue, LLC (Formerly Systems Design Group, Inc.) January 2007 - October 2009
US Army November 2003 - February 2007
US Army November 2000 - October 2003
Skills
Information Security, Security, Information Security..., IT Management, Active Directory, Networking, VMware, Cisco Technologies, Windows Server, Disaster Recovery, Data Center, Microsoft Exchange, Information Technology, Managed Services, Storage Area Networks, Switches, Servers, Troubleshooting, Microsoft Technologies, Technology Evaluation, Management, Telecommunications, Network Security, System Administration, LAN-WAN, Cisco, Cloud Computing, Network Administration, Windows, Firewalls, Virtualization, Computer Security, VPN, Cisco Networking, VMware Infrastructure, DHCP, VMware ESX, Co-location, IT Operations, Business Continuity, CISSP, WAN, Wireless Networking, Windows 7, System Deployment
Education
Sullivan University 2011 — 2012
Master of Business Administration (MBA), Healthcare Administration Concentration
Sullivan University 2010 — 2010
Master of Science (M.S.), Managing Information Technology
Sullivan University 2007 — 2009
Master of Business Administration (M.B.A.), Business Administration and Management, General
Troy University 2003 — 2007
Bachelor of Science (B.S.), Computer Science
Humana July 2015 - Present
Kramer Consulting, INC. September 2014 - Present
CompuCom September 2012 - July 2014
Colonels Quick PC Repair March 2012 - May 2013
Computers Plus March 2012 - September 2012
Artel Communications INC. June 2003 - December 2011
Skills
PC repair, PC building, Telecommunication..., Network Installation, Network Engineering, Server Administration, Software Deployment, Hardware Deployments, IT Hardware Support, Dell Computers, Software Installation, Enterprise Networking, Ghost Imaging, Help Desk Support, Antivirus, Peripherals, Troubleshooting, Hardware, XP, Hardware Installation, Windows Vista, Remote Desktop, Wireless Networking, Computer Maintenance, CompTIA A+ Certification, Norton Ghost, Laptops, Virus Removal, Network Hardware, Computer Repair, Cabling, Spyware, A+ Certified, Wireless Routers, Home Networking, Remote Access, Desktop Computers, Hardware Support, Printers, Workstations, Blackberry Enterprise..., Desktop Deployment, Computer Hardware, CompTIA, Windows XP Pro, Desktop Administration, Router Configuration, Windows 95, Technical Support, CompTIA A
Education
Sullivan College of Technology and Design 2012 — 2013
LG&E and KU Energy LLC May 2013 - Present
LG&E and KU Energy LLC April 2012 - May 2013
Humana 2004 - 2009
Skills
Sarbanes-Oxley Act, Microsoft Office, SharePoint, Data Analysis, Software Documentation, Energy Efficiency, Records Retention..., Access, Project Management
Education
Sullivan University 2011 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
University of Louisville 1998 — 2002
Bachelor of Arts (BA), Communication, General
Jefferson County Public Schools May 2013 - Present
Jefferson County Public Schools November 2012 - May 2013
Sullivan University February 2010 - September 2011
Humana July 2009 - February 2010
AT&T August 2005 - July 2009
Lifeway for Youth Kentucky, Inc January 2005 - August 2005
Family Life Center, Inc December 2003 - January 2005
Cabinet for Families and Children December 2001 - May 2003
St. Stephen Church August 2001 - February 2002
United Parcel Services August 2000 - May 2001
Skills
Outlook, Data Entry, PowerPoint, Customer Satisfaction, Leadership, Customer Service, Teamwork, Teaching, Research, Microsoft Office, Leadership Development, Budgets, Microsoft Excel, Finance, Nonprofits, Social Media, Coaching, Fundraising, Process Improvement, Marketing, Strategic Planning, Process Scheduler, Analysis, Data Analysis, Higher Education, Sales
Education
Sullivan University 2012 — 2014
Master of Business Administration (MBA), Accounting, 3.65
Sullivan University 2006 — 2011
Bachelor of Science, Business Administration-Accounting
Sullivan University 2006 — 2011
Bachelor of Science, Business Adminstration-Management
Sullivan University 2006 — 2010
Associate of Science, Accounting
Humana June 2015 - Present
Pace April 2015 - Present
Aetna September 2014 - April 2015
OG Organo Gold Coffee June 2013 - August 2014
SRA International September 2013 - April 2014
Armando Montelongo Companies March 2013 - September 2013
Interactions Marketing February 2013 - September 2013
West Corporation July 2012 - January 2013
H & H Auto Insurance & Mail Center May 2011 - June 2012
VITA January 2009 - April 2012
Skills
Bilingual-Spanish, Customer Service, Sales Management, Sales Support, Problem Solving, Microsoft Office, Social Media, AutoCAD, Team Building, Business Planning, Business Management, Customer Relations, Graphic Design, Insurance, PowerPoint, Purchasing, Retail, Tax, Ubuntu, Windows, Customer Satisfaction, Call Center, Teamwork, Sales, Account Management, Customer Experience, Customer Retention, Inventory Management, Microsoft Word, Telemarketing, Data Entry, Telephone Skills, Phone Etiquette, 10 Key, Telecommunications, Management, Call Centers, Lead Generation, Social Networking, Sales Process, Inventory Control, Marketing, Networking, Employee Training, Salesforce.com, Direct Sales, Team Leadership, Leadership, Coaching, Online Marketing
Education
Sul Ross State University 2001 — 2005
Bachelor of Business Administration (BBA), Business Administration and Management, General
Sul Ross State University 2000 — 2001
Office Systems Certification, Business/Office Automation/Technology/Data Entry
Humana March 2015 - Present
RCS Communications March 2007 - March 2015
Education
Louisville Technical Institute 2002 — 2004
associate' degree, Computer science
Sullivan College of Technology and Design 2002 — 2004
Associate's degree, Computer Science
Q5 Division, LLC February 2013 - Present
Humana November 2009 - February 2013
KnowledgeBase Marketing 2004 - December 2009
ClientLogic 2002 - 2004
HSN 1997 - 2001
InfoUSA /Database America 1993 - 1996
Consumers Union 1989 - 1993
Skills
Analytics, Database Marketing, CRM, Segmentation, Customer Acquisition, Direct Marketing, Strategy, Predictive Modeling, Data Mining, Lead Generation, Customer Insight, Predictive Analytics, Marketing Strategy, B2B Marketing, Customer Retention, Behavioral Modeling, Leadership, Management, Analysis, Digital Marketing, Email Marketing
Education
New York University - Leonard N. Stern School of Business
Master of Science (MS), Statistics and Operations Research
State University of New York at Stony Brook
Bachelor of Science (BS), Applied Math & Statistics - College of Engineering
Humana February 2014 - Present
Humana October 2011 - February 2014
Electro Tournaments LLC September 2007 - August 2008
Skills
Highly Analytical, Data Analysis, Team Leadership, Customer Service, Time Management, Critical Thinking, Teamwork, Self-driven, Networking, Goal Oriented, Marketing, Team Motivator, Account Management, Entrepreneurship, Strategic Planning, Process Improvement, Healthcare, Microsoft Excel, Microsoft Office, Health Insurance, Insurance, Management, Team Building
Education
Sullivan University 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
University of Louisville 2008 — 2011
Business Administration, Management, Marketing
Humana April 2015 - Present
University Health July 2014 - April 2015
Community Health Solutions of America June 2013 - July 2014
LSU Health Sciences Center July 2012 - June 2013
CHRISTUS Health April 2010 - July 2012
Skills
Case Management, Crisis Intervention, HIPAA, Healthcare, Healthcare Management, Medicaid, Social Services, Hospitals, Managed Care, Mental Health, Home Care, Public Speaking, Microsoft Excel, Team Building, Medicare, Leadership, Customer Service
Education
Stephen F. Austin State University 2007 — 2008
Master's Degree, Social Work
Northwestern State University (Natchitoches, La) 2003 — 2007
Bachelor's Degree, Social Work
Sandene Strategies, LLC September 2008 - Present
Town North Bank June 2006 - September 2008
Humana 2003 - 2006
Skills
Microsoft Office, Microsoft Excel, Outlook, PowerPoint, Microsoft Word, Administrative..., Event Planning, Office Management, Access, Lotus Notes, Research, Visio, Spreadsheets, Social Media, Travel Arrangements, Event Management, Administration, Time Management
Education
Sul Ross State University 1979 — 1982
Joshua High School 1976 — 1979
Belle Meade Country Club March 2013 - Present
Mary Kay Cosmetics - Nashville, TN October 2009 - Present
Heaven Hill Distilleries October 2010 - March 2013
Louisville CVB February 2007 - October 2010
Dr Colleen Ryan July 2004 - January 2005
Southern Wine & Spirits January 2000 - March 2002
Humana November 1997 - December 1999
Louisville Country Club 1995 - 1997
Skills
Administrative..., Marketing, Leadership, Budgets, Management, Microsoft Excel, Nonprofits, Microsoft Office, Newsletters, Teamwork, Office Management, Data Entry, Outlook, Team Building, Microsoft Word, Trade Shows, Social Media, Time Management, Hospitality, Project Planning, Accounts Payable, Sales, Inventory Management, Process Scheduler, Social Media Marketing, Social Networking, Travel Arrangements, Calendaring, Spreadsheets, Expense Reports, PowerPoint, Customer Service, Presentations, Organization &..., Notary Public, Proactive self-starter, Intuitiveness, Graphic Design, Website Development, Website Updating, Web Content, Administrative..., Event Planning, Event Management, Training
Education
State University of New York College at Fredonia 1982 — 1986
Cassadaga Valley High School 1979 — 1983
Humana August 2004 - Present
Humana July 2003 - August 2004
Humana January 2003 - July 2003
Humana February 1997 - January 2003
Education
State University of New York College at Plattsburgh 1988 — 1992
BA, Literature, Psychology, Anthropology
Humana June 2011 - Present
Sullivan University June 2013 - August 2013
Adecco Employment Services May 2011 - May 2011
Insight Communications April 2011 - May 2011
GSI Commerce September 2010 - December 2010
Crescent Hill Books January 2009 - April 2010
TMP Worldwide August 2006 - October 2008
Kupper Parker Communications December 2003 - July 2006
Skills
Complex Project..., Full-cycle Recruiting, Graphic Design, Website Management, Communication, Excel, Customer Service, Word, Team Leadership, Microsoft Office, PowerPoint, Budgeting, Hiring, HRIS, Illustrator, Training, Employee Relations, Recruiting, Budgets, Interviews, Applicant Tracking..., Leadership, Microsoft Word, Talent Management, Onboarding, Workforce Planning, Human Resources, Talent Acquisition, Temporary Placement, New Hire Orientations, Team Building, Process Improvement, Coaching, Project Management, Employee Training, Leadership Development
Education
Sullivan University 2010 — 2011
Masters of Science, Human Resources Leadership
Western Kentucky University
Bachelors, Advertising/Marketing
Humana July 2015 - Present
Humana Inc. August 2013 - Present
SCTD/ Freelance January 2010 - Present
Amazon August 2012 - December 2012
Walt Disney World August 2011 - January 2012
U.S. Department of Commerce March 2010 - July 2010
UPS May 2007 - July 2009
Skills
Adode Dreamweaver, Adobe InDesign, Miscrosoft Office, PowerPoint, Internet Explorer, Google Chrome, Adobe AfterEffects, Adobe Premiere, Adobe Illustrator, Flash, Firefox, Typology, Types, Tech-savvy, Editing, PNG, JPEG2000, HTML, HTML 5, Code, Camera Skills, Camera Operating, Camera Experience, Mac, HP, Notepad, Email, Print, Printmaking, Painting, Fine Art, Oil Painting, Oil Pastel, Sketching, Digital, Digital Integration, Auditing, Auditory Processing, Warehousing, Level Loading, Data Entry, Change Data Capture, Remote Data Capture, Animation, Writing, Leadership, teambuilding, Communication, Customer Service, Photoshop
Education
Sullivan College of Technology and Design 2010 — 2014
Associate's Degree, Computer Graphic Design
Western MST. High School 2006 — 2007
High School Diploma, Technology
Triple-S Advantage, BlueCross BlueShield of Puerto Rico 2015 - Present
BlueCross BlueShield of Tennessee December 2013 - December 2014
Humana June 2012 - December 2013
Humana June 2011 - June 2012
Humana August 2008 - June 2011
Humana July 2007 - August 2008
Skills
Health Insurance, HIPAA, Insurance, Leadership, Managed Care, Medicaid, Medicare, Process Improvement, Quality Improvement, Revenue Analysis, Medicare Part D, Healthcare Industry, Team Leadership, Healthcare Management, Vendor Management, Call Centers, Strategic Planning, Management, Healthcare, Team Building
Education
Sullivan University
Bachelor's Degree, of Science in Interdisciplinary Studies
Sullivan University
Associate's Degree, of Science, Summa cum Laude
Passport Health Plan 2014 - Present
ADP March 2011 - 2014
Kentucky Wine Tastings; USA Wine Tastings August 2010 - January 2012
Humana June 2006 - March 2011
Conti Medical 2004 - 2006
Sears Holdings Management Corporation 2002 - 2004
Yum! Brands (KFC) March 1996 - February 2002
Skills
Leadership, Management, Team Building, Training, Customer Service, Interviews
Education
Sullivan University 2007 — 2008
Master, Business Administration
Sullivan University 2003 — 2007
•Bachelor of Science, Business Management
Sullivan University 2003 — 2007
•Bachelor of Science Degree, Marketing
Pleasure Ridge Park High School 1993 — 2000
Kelly Connect July 2015 - Present
Humana October 2014 - April 2015
Citi April 2010 - May 2014
Citi May 2009 - April 2010
The Warehouse USA May 2008 - May 2009
US Navy September 1993 - April 2000
Skills
Sellers, Foreclosures, Mortgage Lending, Private Investigations, Policy, Training, Leadership, Property, Banking, FHA, Military, 10 Key, Analysis, Asset Managment, Background Checks, Business, Community Development, Conflict Resolution, Confidentiality, Consumer Lending, Corrections, Credit, Crisis Management, Customer Service, Cross Selling, Default, Emergency Management
Education
Strayer University 2011 — 2017
Bachelor's degree, Accounting
Humana March 2014 - Present
United health Care January 2013 - August 2013
Universal American October 2006 - October 2012
Universal American October 2006 - October 2012
Indepndent Insurance Agent September 2005 - September 2006
Skills
Process Improvement, Strategic Planning, Managed Care, Team Building, Customer Service, Leadership, Medicare, Healthcare Management, Healthcare Information..., Management, Cross-functional Team..., Change Management, Project Management, Operations Management, Analysis
Education
State University of New York Empire State College 2003 — 2005
Associate of Arts and Sciences (A.A.S.), Business/Managerial Economics
Winston Industries 2010 - Present
Sullivan University December 2014 - Present
Humana March 2008 - September 2008
Jefferson Audio Video Systems, Inc. 2005 - 2006
Kindred Healthcare January 2005 - September 2005
Skills
Product Development, Strategic Planning, SharePoint, New Business Development, IIS, Sales Management, SDLC, SSRS, T-SQL, Visio, Business Strategy, Supply Chain, VBScript, SSIS, Microsoft SQL Server, Disaster Recovery, Crystal Reports, Social Media, EDI, Systems Analysis, phpMyAdmin, PHP, Exprression Engine, Wordpress, Drupal, Plone, CSS, CSS3, JavaScript, C# 4.0, Python, HTML 5, Microsoft Exchange, Group Policy, Active Directory, Untangle, Sonicwall, Cabling, Fiber Optics, Linux, MySQL, Batch Files, Mac OS X, jQuery, Cocos2d, Cocoa, Visual Studio, Subversion, ExpressionEngine, WordPress
Education
Free Code Camp 2015 — 2016
Full Stack Web Development, Computer Software Engineering
Sullivan University 2013 — 2016
Doctor of Philosophy (PhD) Management, Human Resource Leadership
Sullivan University 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration, Management and Operations, 3.75
Sullivan University 2011 — 2013
Master of Science in Managing Information Technology, Information Technology Project Management, 3.92
Sullivan University 2008 — 2011
Bachelors - Computer Science Information Technology, Data Modeling/Warehousing and Database Administration\Networking, and LAN/WAN Management/Manager, 3.11
Sullivan University 2008 — 2010
Associates of Science, Computer Programming, 2.92
HUMANA December 2013 - Present
BLUE CROSS BLUE SHIELD OF MASSACHUSETTS March 2012 - October 2013
BLUE CROSS BLUE SHIELD OF MASSACHUSETTS May 2007 - February 2012
UNITEDHEALTHCARE May 2006 - May 2007
UNITEDHEALTHCARE August 2004 - May 2006
UNITEDHEALTHCARE December 2001 - August 2004
NYU MEDICAL CENTER AND UNIVERSITY PHYSICIAN NETWORK IPA May 1994 - September 1999
Education
Yale School of Public Health 1988 — 1990
Master of Public Health (MPH), Management
Stonehill College 1979 — 1982
Bachelor's Degree, Major-Political Science, Minor-English
Intelligrated January 2015 - Present
Intelligrated October 2012 - Present
Axcess Financial February 2012 - October 2012
Select Staffing June 2010 - February 2012
Humana July 2009 - June 2010
Williams-Sonoma, Inc. September 2008 - July 2009
Pier 1 Imports January 2004 - March 2007
Skills
Employee Relations, Coaching, Customer Service, Sourcing, Training, Human Resources, Talent Acquisition, Performance Management, Retail, Payroll, Screening Resumes, Onboarding, Interviews, Leadership Development, Process Scheduler, Leadership, Management, Employee Benefits, Hiring, Personnel Management, Sales, Temporary Placement, CRM, Applicant Tracking...
Education
University of Puerto Rico 1990 — 1995
BA, Business Administration-Human Resources Management major
State University of New York College at Oswego 1992 — 1993
Business Administration-Human Resources Management major
UGHS 1987 — 1990
Humana October 2013 - Present
Maine Medical Center November 2010 - October 2013
AIM Healthcare 2004 - 2010
Skills
Hospitals, Healthcare, Managed Care, Healthcare Information...
Education
Stonehill College 1999 — 2003
Bachelor of Arts (BA), Health/Health Care Administration/Management
LHS
LHS
Sullivan College of Technology & Design April 2013 - Present
Hardin Memorial Health March 2013 - Present
Office of Employment and Training January 2012 - March 2013
Rite Aid September 2011 - January 2013
Humana October 2011 - January 2012
Skills
Employee Benefits, Career Development, Resume Writing, Career Counseling, Customer Service, Job Fairs, Interviews, Microsoft Word, Training, Data Entry, College Recruiting, Time Management, Call Centers, Networking, Hiring, Team Building, Applicant Tracking..., New Hire Orientations, Troubleshooting, Conflict Resolution, Onboarding, Talent Acquisition, Databases, Fax, Organizational..., Job Coaching, Human Resources, Leadership Development, Internet Recruiting, Staffing Services, Employee Training, Workforce Planning, Interview Preparation, Benefits Administration, Staff Development, Coaching, Performance Management, Organizational..., Workshop Facilitation, PeopleSoft, Screening Resumes, Personnel Management, Mock Interviews, Job Search, Sourcing, Deferred Compensation, Talent Management, Technical Recruiting
Education
University of Louisville 2010 — 2010
BS, Workforce Leadership Development
Sullivan University
Masters of Science in Management
MemberBenefits November 2014 - Present
Humana September 2011 - October 2014
Gardner and Company January 2011 - August 2011
Alliance & Associates January 2002 - July 2011
Coggin Nissan January 1998 - November 2001
Messages on Hold Jacksonville September 1994 - June 1996
Food Lion October 1988 - August 1994
United States Navy August 1983 - September 1988
Skills
Long Term Care, Annuities, Health Insurance, Dental, Disability Insurance, Insurance, Vision, Cancer Plans, Critical Care (Heart..., Medicare Advantage, Medicare Part D, Medicare, Dentistry, Long-term Care, Fixed Annuities, Term Life Insurance, Life Insurance, Whole Life, Accident, Sales, Critical Illness, Universal Life, Underwriting, Brokers, Long Term Care Insurance, Customer Retention, Team Building, Small Business, IRAs
Education
State University of New York College at Oswego 1977 — 1979
Computer Programming
Trustmark Voluntary Benefit Solutions May 2015 - Present
Workforce Concepts October 2014 - May 2015
Humana May 2010 - June 2014
Humana May 2007 - June 2010
The Insurance Exchange 2006 - May 2007
Denex Dental 2005 - 2006
BenefitMall 2003 - 2005
Hartford Life 1993 - 2003
Skills
Sales, Disability Insurance, Sales Operations, Employee Benefits, Health Insurance, Health Savings Accounts, Life Insurance, Insurance, Brokers, Underwriting, Term Life Insurance, Long-term Care, Medicare, Strategic Planning, Benefits Administration, Account Management
Education
Strayer University 1999 — 2003
Bachelor's, Business Management - Summa Cum Laude
Hayfield Secondary 1989 — 1993
Humana August 2012 - Present
Sullivan College of Technology and Design June 2015 - Present
EDThosting.com August 2006 - August 2012
Barrett's Auto & Diesel Repair May 2005 - August 2006
OfficeMax September 2004 - May 2005
Skills
Snort, VMWare ESXi, Windows Server 2000, Windows Server 2003, Windows Server 2008, SQL Server 2000-2008, MySQL, Server Administration, pfSense, Cisco Switches, Subnetting, Network Security, Security, Servers, Windows, Linux, Operating Systems, Hosting, VMware, Windows 7, System Administration, IIS, Cisco, Firewalls, Troubleshooting, DNS, Active Directory, Network Administration, Virtualization, TCP/IP, Computer Hardware, Routers, Ubuntu, Antivirus, Software Installation, Wireless Networking, Apache, FTP, Incident Response, SSL Certificates, Intrusion Detection, Patch Management, Log Analysis, OSI Model, Windows Server, Microsoft SQL Server, IPS, Cisco Technologies, Security+, Information Security
Education
Sullivan University 2012 — 2014
B.S., Information Technology, 4.0
Sullivan College of Technology and Design 2012 — 2012
Associate Degree, Computer Network Security & Forensics
Louisville Technical Institute 2005 — 2007
Associate's Degree, Information Systems Security
Shelby County High School 2000 — 2003
Peak 10 May 2015 - Present
Presidio September 2014 - December 2014
Humana November 2013 - March 2014
WellCare March 2013 - May 2013
Catalina Marketing August 2012 - November 2012
Tampa Bay Trane September 2011 - May 2012
CareCentrix 2011 - 2011
American Strategic Insurance 2011 - 2011
Talbots 2010 - 2010
Stream Global Services 2008 - 2010
Skills
Soft Skills, Remote computer..., upgrading and..., call center environment..., considerable experience..., Dell Small to medium..., internet connectivity..., Software Quality..., SQL manipulation in..., Received A+ training, Desktop Computers, Dell Computers, Data Recovery, Operating Systems, Ticketing Systems, Remote Access, Windows 95, SQL, Windows Vista, Access, Technical Support, XP, Windows 7, Servers, Active Directory, Training, Scripting in Python, Scripting in LUA, Hardware, Help Desk Support, Laptops, Windows XP
Education
State College of Florida-Manatee-Sarasota 2003 — 2010
Associate of Arts (A.A.), General Studies
Humana August 2011 - Present
Humana December 2010 - July 2011
Humana April 2008 - November 2010
Skills
Data Analysis, Customer Service, Business Process..., Problem Solving, SQL, Six Sigma, Vendor Management, Excel, Access, Team Leadership, Administrative Support, Offshore Operations
Education
Sullivan University 2009 — 2014
In Progress, Business Administration and Management, General
University of Louisville 1997 — 1998
Technical Theatre/Theatre Design and Technology
biscuitville May 2012 - Present
Home in Holly Springs April 2010 - Present
Chili's Grill & Bar January 2012 - May 2012
Humana November 2010 - August 2011
Southpoint Cinemas February 2009 - November 2010
Skills
Cashiering, Customer Service, Retail, Microsoft Office, Microsoft Works, Excel, PowerPoint, Computer Literate
Education
Strayer University-North Carolina 2012 — 2013
n/a, Accounting
William G. Enloe High School 2007 — 2008
high school diploma
Humana November 2005 - Present
Skills
Health Insurance, Long-term Care, Disability Insurance, Underwriting, Fixed Annuities, Microsoft Word, Insurance, Commercial Insurance, Life Insurance, Sales, Term Life Insurance, Sales Management, Leadership, Microsoft Excel, Customer Service, Training, Cold Calling, PowerPoint
Education
SUNY New Paltz 1996 — 1998
Bachelor of Science (BS), Finance, General
Ulster County Community College 1995 — 1996
Associate of Science (AS), Business Administration and Management, General, 3.33
Humana September 2014 - Present
Humana January 2012 - September 2014
Skills
Needs Analysis, Process Improvement, Leadership Development, Learning Management, Organizational..., Performance Management, Employee Benefits, Talent Management, Performance Improvement, Program Management, Leadership, Analysis, Training, E-Learning, Workshop Facilitation, Employee Training, Employee Engagement, Training Delivery, Coaching, Change Management, Instructional Design, Strategic Planning, Onboarding, Recruiting, Human Resources, Project Management, Blended Learning, Benefits Administration, Employee Relations, Succession Planning, Data Analysis, Team Building, Insurance, Organizational...
Education
Sullivan University 2009 — 2011
Master's degree, Business Administration and Management, General, 3.93
University of Louisville 1980 — 1989
Bachelor of Arts (BA), English, 3.0
eviCore healthcare August 2015 - Present
Kaufman Statistical Consulting July 2011 - Present
Aetna August 2014 - May 2015
IMS Health February 2014 - May 2014
Humana June 2012 - October 2013
University of Kentucky August 2010 - June 2012
Albany Medical College August 2007 - August 2009
New York State Department of Health, AIDS Institute January 2006 - August 2007
Skills
Public Health, Epidemiology, Research, SAS, Data Analysis, Biostatistics, Healthcare, Health Policy, Clinical Research, Statistics, Qualitative Research, Health Promotion, Program Evaluation, SPSS, Science, Health Economics, Clinical Trials, Immunology, Behavioral Health, Mental Health, HIV/AIDS, HIV/AIDS prevention, Prevention, Literature Reviews, Treatment, Quantitative Research, SAS programming, Data Collection, Higher Education, Public Policy, Health Education, Statistical Modeling, Metrics Reporting, Project Management, Marketing, Public Speaking, Microsoft Office, Analysis, Nonprofits, Management, Teaching, Leadership, Strategic Planning, Policy
Education
University of Kentucky 2010 — 2012
DrPH, Health Behavior
State University of New York - System 2005 — 2007
MPH, Epidemiology
Rensselaer Polytechnic Institute 2001 — 2005
BS, Geology and Psychology
SAS Institute May 2011 - Present
Humana January 2009 - May 2011
Humana July 2007 - January 2009
The Stevenson Company June 2006 - July 2007
Keane Inc June 2005 - June 2006
The Stevenson Company February 2002 - June 2005
U. S. Army November 1995 - November 2001
Skills
Data Warehousing, SAS, ETL, SQL, Data Analysis, Unix, Business Intelligence, SAS programming, Data Integration, Data Mining, SDLC, Business Intelligence..., Requirements Analysis, Teradata, Databases, Data Modeling, Analytics, Business Analytics, Oracle, Big Data, Microsoft SQL Server, Software Development, Requirements Gathering, PL/SQL, OLAP, Data Quality, Database Design, Shell Scripting
Education
Sullivan University 2001 — 2004
Bachelor of Science (BS), Information Technology
Humana September 2014 - Present
Catholic Health Initiatives January 2013 - September 2014
Catholic Health Initiatives November 2011 - January 2013
Geek Squad March 2011 - September 2011
UPS April 2006 - March 2011
Skills
Windows 7, Help Desk Support, Windows Server, Troubleshooting, Active Directory, IT Hardware Support, System Deployment, VPN, Citrix, Process Improvement, Executive Support, Security Compliance, Technical Support, SCCM, Healthcare Information..., Laptops, Security, HIPAA, Networking, Software Documentation
Education
Sullivan College of Technology and Design 2013 — 2016
Persuing- Part-Time Bachelor's Degree, Computer Network Security and Forensics
Sullivan College of Technology and Design 2009 — 2011
Associate of Arts and Sciences (AAS), Computer Network Security/Forensics
ARC Healthcare Technologies 2012 - Present
ARC Review Services LLC 2001 - Present
Coalition America 1998 - 2001
Humana 1996 - 1998
Great West Casualty Company 1995 - 1996
Skills
Health Savings Accounts, Health Insurance, Insurance, Employee Benefits, Managed Care, Healthcare, Medicare, Sales, Disability Insurance, Brokers, Strategy, Claims Management, Term Life Insurance, Claim, Workers Compensation
Education
University of Georgia - Terry College of Business 1993 — 1995
Bachelor of Business Administration (BBA), Risk Management & Insurance
Stetson University 1988 — 1991
Humana April 2014 - Present
ProVest February 2010 - March 2014
ProVest December 2006 - February 2010
ProVest July 2005 - December 2006
Skills
Human Resources, Process Improvement, Leadership, HRIS, Employee Benefits, Employee Wellness..., Project Management, Marketing, Leave of Absence..., Payroll, Strategic Planning, FLSA, Employment Law, FMLA, Teamwork, ADP Payroll, Outlook, Organizational..., Training, Employee Engagement, Coaching, System Administration, Management, Business Planning, Hiring, Personnel Management, Benefits Administration, Employee Relations
Education
State University of New York College at Brockport
Bachelor of Science (B.S.), Communications
University of South Florida
PHR Preparation Course
FINRA November 2009 - Present
Lockheed Martin Information Technology January 2008 - November 2009
Humana February 2007 - January 2008
Liberty Mutual Insurance April 2006 - February 2007
Skills
Business Analysis, Business Strategy, Business Process..., Visio, Microsoft Project, Agile Methodologies, JIRA, Quality Center, Test Automation, Java, Selenium, QTP, LoadRunner, JavaScript, jQuery, PHP4/5, SQL, XML, SoapUI, WordPress, WordPress Design, Android Development, SDLC
Education
The Johns Hopkins University - Carey Business School
Master of Science (MS), Management Information Systems, General
State University of New York at New Paltz 2002 — 2005
B.S, Electrical Engineering
Preferred Benefits, Inc February 1997 - Present
Simons and Rose 1994 - 1997
Humana 1989 - 1992
The Guardian Life Insurance Company of America 1987 - 1989
John Hancock Life Insurance Company (U.S.A.) 1980 - 1987
Skills
Insurance Broker, Health Insurance Advisor, Group Health Insurance..., Insurance, Health Insurance, Workers Compensation, Property & Casualty..., Underwriting, Brokers, Commercial Insurance
Education
Stony Brook University 1973 — 1974
BA, Polical Science
Smithtown Central HS Smithtown NY 1966 — 1970
Regents, Political Science
Lexington-Fayette Urban County Government October 2010 - Present
Blue Grass Mailing Data & Fulfillment Services July 2008 - October 2010
Dean Dorton Ford January 2008 - July 2008
Humana 2003 - 2007
CHA Health 2003 - 2007
CHA Health 2001 - 2003
Skills
Active Directory, DNS, DHCP, Windows Server, Microsoft Exchange, Group Policy, Troubleshooting, VPN, Networking, Technical Support, TCP/IP, VMware, Antivirus, IIS, Palo Alto Networks, WordPress, IBM Endpoint Management, Virtualization, IBM Endpoint Manager, Disaster Recovery, MaaS360, MCTS, MCSE 2003, Barracuda Spam Filter, CompTIA Network+..., Vendor Relationships, MCSA, CompTIA A+ Certification, Problem Solving, VBScript, Information Security, HIPAA, Infrastructure, Mac OS X Mountain Lion, Enterasys, IBM Tivoli, Arcserve, Wireless Networking
Education
Sullivan University 2006 — 2008
Information Technology
Sullivan University 2006 — 2007
Microsoft Network Engineer Program
Humana 2010 - Present
Skills
Hospitals, Healthcare Management, Management, Microsoft Word, Research, Customer Service, Healthcare Information..., Healthcare, Case Management, Nursing
Education
State University of New York at Delhi 1990 — 1993
Nursing
Humana March 2014 - Present
HealthAmerica 2012 - 2013
Aetna September 1995 - November 2009
Skills
Health Insurance, Claim, Medicare, Claims Management, Provider Relations, Customer Service, HIPAA, HMO, Network Development, Marketing, Health Policy, Insurance, Microsoft Excel
Education
Strayer University 2011 — 2015
Bachelor's degree, Health/Health Care Administration/Management
Strayer University
Humana October 2014 - Present
Humana June 2005 - October 2014
Financial Services Solution June 2003 - April 2005
Bank of America April 2002 - June 2003
Meijer June 2001 - April 2002
Washington Mutual Home Loans Inc June 1998 - June 2001
Sterling Parking July 1995 - June 1998
Wildflowers February 1993 - June 1995
Skills
Budgets, Analysis, Customer Service, Access, Process Improvement
Education
State University of New York at Stony Brook 1983 — 1987
BA, Liberal Arts
Boomer Insurance Solutions September 2012 - Present
Humana October 2009 - August 2012
Primerica June 2005 - January 2009
Skills
Medigap policies, Medicare Advantage, Medicare Prescription..., Long Term Care Insurance, Health Insurance, Life Insurance, Medicare, Long-term Care, Team Building, Marketing, Training, Sales, Small Business
Education
SUNY Oneonta 1970 — 1974
Bachelor of Science (BS), Speech-Language Pathology/Pathologist
Humana June 2014 - Present
Sullivan University September 2013 - Present
Mercer August 2011 - July 2014
The Rawlings Group October 2010 - September 2011
Humana May 2010 - October 2010
Humana December 2006 - May 2010
UPS May 2003 - May 2005
Skills
Microsoft SQL Server, .NET, ASP.NET, Databases, T-SQL, SDLC, Software Design, JavaScript, Software Development, MySQL, SQL, TFS, Web Applications, Visual Basic, Team Leadership, Data Analysis, Web Application Design, Testing, WCF, SSRS, Application Architecture, Performance Tuning, jQuery, AJAX, Database Development, ASP.NET MVC, ASP, SSIS, Visual Studio, Agile Methodologies, Application Development, Application Testing, Application Delivery, Application Design, Applications Delivery, WPF, Entity Framework, Web Services, Oracle, Web Development, PHP, Integration, Design Patterns, Programming, Requirements Gathering, Business Analysis, IIS, VB.NET, Microsoft Office..., Database Design
Education
Sullivan University 2013 — 2017
Doctor of Philosophy (Ph.D.), IT Management
University of Louisville 2007 — 2009
MS, Computer Engineer and Computer Science
University of Louisville 2001 — 2006
BS, Computer Engineer and Computer Science
Humana May 2013 - Present
McConnell International May 2010 - April 2013
Spatz Healthcare, LLC January 2008 - April 2013
Valytics/TMCI January 2008 - November 2010
TRICARE Management Activity April 2007 - December 2007
Office of Air Force Surgeon General July 1998 - March 2007
United States Air Force 1979 - 2005
Skills
Clinical Process..., Strategic Planning, Healthcare Consulting, Family Medicine, Human Capital Management, Healthcare Management, Healthcare, Clinical, Military, DoD, Team Building, Government, Health, Policy, Healthcare IT, Program Management, Leadership Development, Business Strategy, New Business Development, Healthcare Information..., Clinical Research, Public Health, Air Force, Informatics, Leadership, Medicine, HIPAA, Medical Education, Defense, Emergency Management, Security Clearance, Emergency Medicine, Process Improvement, Management, EMR, Managed Care, Board Certified, Internal Medicine, Executive Management, Prevention, Hospitals, Government Contracting, Personnel Management, EHR, Command, Military Experience, Strategy, Operational Planning, Management Consulting, Federal Government
Education
Eglin AFB Regional Hospital 1983 — 1986
Residency, Family Medicine
Uniformed Services University of the Health Sciences 1978 — 1983
MD, Medicine
Stony Brook University 1974 — 1978
BS, Biochemistry
Schreiber High School 1971 — 1974
Blue Cross Blue Shield Association September 2015 - Present
Humana June 2013 - September 2015
Humana May 2011 - May 2013
Humana September 2009 - June 2011
Humana 2005 - September 2009
Independent Contractor January 2001 - December 2004
Diamond Bullet Design January 1999 - December 2001
Professor/Cohort Advisor September 1999 - December 1999
Zoom Gallery September 1997 - December 1999
University of Michigan August 1996 - June 1999
Skills
User Experience, Information Architecture, Experience Design, Healthcare, Business Planning, Strategy, Leadership, Cross-functional Team..., Strategic Planning
Education
Human Factors International 2007 — 2007
CUA, Usability Sciences
University of Michigan 1997 — 1999
MFA, Experience Design and New Media
Stephen F. Austin State University 1992 — 1996
BFA, Fine Arts - Sculpture/Ceramics/Glaze Chemistry
Humana January 2013 - Present
AvMed Health Plans June 2004 - January 2013
Amerigroup May 2003 - June 2004
Humana October 1989 - May 2003
Skills
Health Insurance, Insurance, Medicare, HMO, Sales, Process Improvement, Strategic Planning, Healthcare, Life Insurance, Medicaid, Managed Care, Account Management, Employee Benefits, Cold Calling, Sales Management, Health Policy, Contract Negotiation, Disability Insurance, Leadership, New Business Development, Public Speaking, Management, Long-term Care, Provider Relations, Health Savings Accounts, Marketing, Medicare Part D
Education
State University of New York College at Cortland 1985 — 1989
BS, Economics
Humana December 2014 - Present
Utica College August 2013 - Present
Village of Victor August 1999 - Present
MVP Health Care June 2007 - October 2014
UnitedHealthcare December 2012 - March 2013
OptumInsight January 2012 - November 2012
Progressive Insurance January 1995 - June 2007
Skills
Fraud Investigations, Investigation, Claim, Claims Management, Insurance, Private Investigations, Liability, Workers Compensation, Casualty, Fraud Detection, Property & Casualty..., Risk Management, Underwriting, Health Insurance, Medicare, Property Damage, Policy, Process Improvement, Risk Assessment, Litigation Management, Commercial Insurance, Subrogation, Fraud, Claim Investigation, Analysis, Internal Investigations, Financial Risk, Accident, Claims Resolution, Claims Investigations, Liability Analysis, General Insurance, Medicaid, Background Checks, Certified Fraud Examiner, Legal Liability, Commercial Lines, Provider Relations, Insurance Law, Government, Employee Benefits, Workers' Compensation..., Investigative Research, Managed Care, Medicare Part D, Medical Compliance, Medicaid Managed Care, HIPAA, Training, Health Policy
Education
Utica College 2010 — 2012
MS, Economic Crime Management
State University of New York College at Geneseo 1985 — 1988
BA, Political Science
Sign FX, Inc. 2004 - Present
Daytona Beach News-Journal May 2002 - March 2004
Humana 1999 - 2001
Skills
Construction, Real Estate, Property Management, Renovation, Custom Homes, Residential Homes, Strategic Planning, Retail
Education
Stephen F. Austin State University 1988 — 1993
Bachelor of Arts (BA), Communication and Media Studies
n/a
Putting Yourself First January 2011 - Present
Humana February 2008 - September 2010
Gerard Phillips & Associates Professional/Technical Recruiting Firm January 2003 - November 2007
State Farm Insurance February 1987 - August 2003
Skills
Medicare, Customer Service, Home, Health Insurance, Insurance, Term Life Insurance, Long Term Care, Medicare Supplements, Annuities, Customer Relations, Administrative Support, Administration, Accident, Supervisory Skills, Long-term Care, Fixed Annuities, Life Insurance, Disability Insurance, System Administration, Universal Life, Health Savings Accounts, Employee Benefits, Administrative..., Selling, Critical Illness, Brokers
Education
Suffolk Community College 1980 — 1983
Associates, Social Work, Sociology, Psychology
Suffolk County Community College
Humana June 2011 - Present
Brooksource Staffing August 2010 - June 2011
Brown Mackie College April 2010 - August 2010
Cincinnati Children's Hospital Medical Center September 2005 - May 2009
Hewlett Packard January 2003 - September 2005
Consulting Firm September 2001 - January 2003
LITTON/PRC January 2000 - July 2001
KNOWLOGY May 1999 - December 1999
ADVANCED TECHNOLOGY AND RESEARCH (ATR) March 1998 - April 1999
Atlantic Realty Companies October 1996 - March 1998
Skills
Microsoft SQL Server, Databases, SQL, Database Design, SSRS, Oracle, Troubleshooting, Database Administration, Windows, SharePoint, Disaster Recovery, T-SQL, Access, Unix, Training, Visio, IIS, Security, Software Documentation, Servers, Data Center, Networking, Systems Analysis, SDLC, Windows Server
Education
Strayer University 1996 — 1999
Bachelors of Science, Computer Information Systems
Strayer University 1996 — 1998
Associate of Arts Degree, Computer Information Systems
Computer Learning Center 1993 — 1994
Certified, Computerized Business Systems
Humana September 2010 - Present
Baptist Healthcare System May 2007 - September 2010
UnitedHealth Group January 2002 - December 2006
Skills
Microsoft Excel, Microsoft Word, Outlook, Microsoft Office, PowerPoint, Customer Service, Research, English, Windows, Teaching, HTML, Budgets, Insurance, Medicare
Education
Sullivan University 2002 — 2004
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
PlayG Technology November 2014 - Present
Life Time - The Healthy Way of Life Company May 2011 - November 2014
U.S. Preventive Medicine July 2008 - May 2011
Avivia Health From Kaiser Permanente January 2007 - June 2008
Humana May 2005 - December 2006
MVP Health Care 2000 - 2005
Empire Blue Cross Blue Shield 1997 - 2000
Skills
Managed Care, Start-ups, CRM, Product Management, Healthcare, Account Management, Business Development, Change Management, Disease Management, Health Policy, Healthcare Consulting, Healthcare Information..., Healthcare Management, Sales, Strategy, Sales Management, Strategic Planning, Leadership, Management, Employee Benefits
Education
State University of New York Empire State College
BS
e-Hazard July 2012 - Present
Dealer Car Search November 2010 - July 2012
Humana October 2005 - November 2010
GE Consumer and Industrial May 2004 - October 2005
ProMedia Group October 2003 - May 2004
Skills
Web Development, HTML, SEO, CSS, Web Design, Social Media Marketing, Photoshop, Branding & Identity, Digital Strategy, Graphic Design, Newsletters, Social Media, Email Marketing, Logo Design, Adobe Creative Suite, Photography, Brand Development, Advertising, Interaction Design, Marketing Strategy, User Experience
Education
Strayer University 1997 — 1999
Abrazo Health / Abrazo Scottsdale Campus March 2015 - Present
Dignity Health September 2013 - March 2015
Talent2 November 2012 - September 2013
Teddington Legal July 2012 - November 2012
Dignity Health (Catholic Healthcare West) June 2007 - July 2011
US Airways (America West Airlines) November 2002 - June 2007
Humana 2001 - 2002
Lightyear Communications 2000 - 2001
Education
University of New South Wales 2011 — 2013
Juris Doctor
Sullivan University 2000 — 2003
Master of Business Administration (M.B.A)
Alice Lloyd College 1996 — 1999
Bachelor of Arts (B.A.)
Nasty Gal June 2014 - Present
RxCrossroads April 2014 - June 2014
CafePress Inc. May 2007 - April 2014
Humana November 2006 - May 2007
US Army November 2005 - November 2006
Skills
System Administration, VMware, DNS, VPN, Windows Server, Virtualization, Servers, Network Administration, TCP/IP, Active Directory, Disaster Recovery, Microsoft SQL Server, Data Center, Network Security, E-commerce, Project Management, Project Planning, Technical Leadership, Backup Solutions, Telecommunications, Hyper-V, Veeam, EMC Storage, Network Load Balancing, Group Policy, Distributed File Systems, Antivirus, IT Infrastructure..., IT Management, Network Monitoring Tools, IT Compliance, 24x7, BMC Remedy, Track-It, Dell KACE, Ghost Imaging, Spiceworks, Asana, JIRA, Wikis, Google Apps, Lotus Notes, Certified Novell..., Blackberry Enterprise..., IT Documentation, RADIUS, WSUS, Retail, Online Retail, Manufacturing
Education
Sullivan College of Technology and Design 2000 — 2002
Associate’s Degree, System, Networking, and LAN/WAN Management/Manager
Strategic Financial Solutions NY August 2014 - Present
Humana September 2012 - July 2014
Lowe's Home Improvement January 2012 - July 2012
Cornell University June 2011 - August 2011
Skills
Customer Service, Management, Sales, Microsoft Office, Retail, Microsoft Excel, Training, Microsoft Word, Customer Retention, Web Navigation, Teamwork, Time Management, Leadership, PowerPoint, Call Centers, Employee Training, Communication, Data Entry, Team Building
Education
Sullivan County Community College 2009 — 2011
Associate's degree, Criminal Justice and Corrections, 3.65
Humana September 2003 - June 2014
Humana July 1998 - September 2003
Skills
Education, Training, Communication, Strategic Planning, Interpersonal Skills, Health Fairs, Open Enrollment, Employee Relations, Sales Management, Client Education, Client Services, Presentation Skills, Licensed to Sell...
Education
Sullivan University
Associate's degree, Computer Science
Mended Little Hearts, Inc September 2014 - Present
Humana May 2014 - Present
Mended Little Hearts of the Philadelphia Region July 2013 - Present
Safe Kids Worldwide 2008 - Present
SAFE Kids of Bucks County 2012 - May 2014
Bucks County Department of Health October 2010 - May 2014
Southeastern PA Child Passenger Safety Board 2012 - April 2014
Montgomery County Health Department 2001 - 2010
Skills
Health Education, Health Promotion, Teaching, Public Health, PowerPoint, Statistics, Healthcare, Wellness, Non-profits, Program Development, Community Outreach, Fundraising, Community Development, Event Planning, Public Health Education, Community Health, Non-profit...
Education
State University of New York College at Brockport 1996 — 2001
BS, Health Sciences, Dance
Humana June 2013 - Present
Skills
Health Insurance, Insurance, Medicare, HMO, Medicare Part D, PPO, Medicaid, User Acceptance Testing, Employee Benefits, Leadership, Vendor Management, Analysis, Customer Service
Education
Spalding University 2012 — 2017
Bachelor's degree, Psychology, 4.0
Sullivan University 2010 — 2012
Associate of Science (A.S.), Business Administration, Management and Operations
Laurel Senior High School 1989 — 1993
Behavioral/Social Sciences
Humana June 2008 - Present
Walgreen's Pharmacy June 2000 - June 2007
Skills
Health Insurance, Process Improvement, Healthcare, Medicare, Analysis, Insurance, Medicaid, Managed Care, Data Analysis, Claim, Visio, HIPAA, Outlook, Healthcare Information..., Commercial Insurance
Education
Sullivan University
Bachelor's Degree
Ballard High School
University of Louisville, Psychology
Jack Henry & Associates July 2012 - Present
Humana December 2004 - July 2012
Affiliated Computer Services, Inc. January 2004 - December 2004
ValueComm Telemanagement Group January 2003 - December 2003
Vanguard Health Systems 2001 - 2002
Luminant Worldwide Corporation 2000 - 2001
Shell Oil Company 1997 - 2000
Strategic Network Consulting 1992 - 1997
Business Systems Group 1990 - 1992
Browning Ferris Industries 1989 - 1990
Skills
SDLC, PMP, PMO, Software Implementation, Healthcare Information..., Integration, Program Management, Vendor Relations, Agile Project Management, Management, Software Development, Software Documentation, Project Management, Enterprise Architecture, Leadership, Project Planning
Education
Stephen F. Austin State University
BS, Computer Science
Passport Health Plan April 2015 - Present
Passport Health Plan April 2014 - April 2015
Norton Healthcare July 2013 - April 2014
RiverValley Behavioral Health at Hazelwood Center (ICF/IID) September 2012 - April 2013
Norton Healthcare May 2012 - September 2012
Humana July 2010 - May 2012
Mental Health America of Northern Kentucky July 2008 - July 2010
Mercy Health Partners April 2004 - July 2005
Skills
Critical Thinking, Performance Improvement, HIPAA, Customer Service, Medicaid, Data Analysis, Building Relationships, Healthcare Information..., Healthcare Management, Interviewing Skills, Cpr Certified, Health Insurance, Quality Improvement, Managed Care, Healthcare Industry, Quality and Continuous..., Project Management, Quarterly Reporting, Six Sigma, DMAIC, Root Cause Analysis, Regulatory Compliance, Incident Investigation, Lean Thinking, Cost Reduction..., Project Planning, Cost Reduction/Avoidance, Incident Management, Regulatory Requirements, Data Mining, Performance Dashboards, Dashboard Metrics, Key Performance..., Performance Analysis, Health Coaching, Articulate Communicator, Decision Making, Close Attention to..., Managing Deadlines, Timelines, Health Education, Visio, Healthcare
Education
Sullivan University 2011 — 2012
MBA, Healthcare Management
Thomas More College 2006 — 2010
BA, Psychology
Humana December 2012 - Present
Oxmoor, Cardinal, Sam Swope Auto Groups January 2000 - March 2011
Skills
Sales, Training, Customer Service, Networking, Sales Management, Team Building, Management, Coaching, Analysis, Process Improvement, Leadership, Visio, Team Leadership, Microsoft Excel, Microsoft Word, Data Analysis, Account Management, Customer Satisfaction, Strategic Planning, Healthcare, Project Management
Education
Sullivan University 2012 — 2014
Bachelors, Business
Humana December 2013 - Present
Advantage Health Care Management Company/ Valley Baptist Insurance Company September 2012 - December 2013
HVHC, Inc, December 2011 - September 2012
AEGON Direct Marketing Services, Inc. August 2005 - February 2009
Skills
Document Review, Legal Documents, Outlook, Legal Compliance, Legal Research, Westlaw, Lexis, Windows, Legal Writing, NILS INSource, Litigation Management, Notary Public, HIPAA, Citrix Legal Files, Adobe Acrobat, Document Drafting, Paralegals, Insurance Law, Legal Issues, Licensing, Corporate Governance, File Management, FCC TCPA Compliance, Medicare Product Sales..., Medicaid Sales..., SERFF, Forms and Rates Filing, Affordable Care Act..., Policy Writing
Education
El Centro College 2001 — 2004
Associate's Degree, Paralegal
Stephen F. Austin State University 1997 — 2000
Political Science and Government
Ursuline Academy of Dallas 1993 — 1997
Highschool
Humana May 2015 - Present
Physicians Care Surgical Hospital April 2014 - May 2015
Skills
Critical Care, Healthcare Management, Hospitals, Nursing, Pediatrics, ACLS, Healthcare, Inpatient, BLS, Acute Care, Medical-Surgical, ICU, Medical/Surgical, Patient Education, Patient Safety, EMR
Education
Stevenson University 1991 — 1995
Bachelor of Science, Registered Nursing/Registered Nurse
Stevenson University
Humana April 2015 - Present
Henry County Medical Center September 1996 - April 2015
Skills
Health Insurance, Managed Care, PowerPoint, Medicare, Healthcare Management, Medical Coding, Healthcare, Microsoft Word, ICD-9, CPT, Customer Service, HIPAA, Accounts Receivable, Medical Records, HCPCS, Supervisory Skills, ICD-9-CM, Healthcare Information..., Microsoft Office, Credentialing, Microsoft Excel, Research, Medical Terminology, Health Information..., Invoicing, Physicians, Physician Coding, Appointment Scheduling, Medical Office, EOB, HCFA, Medical Billing, ICD-10, Medical Compliance, Medicare/Medicaid..., Practice Management, Healthcare Reimbursement, Medicaid, Medical Staff..., E/M coding, PPO, Physician Relations, HMO, Insurance, Coders, Family Medicine, Outlook, Healthcare Industry, Provider Relations, Surgery
Education
Sullivan University 2014 — 2015
Associates in Health Information Management, Health Information Management
Sullivan University 2012 — 2014
CCA - Certified Coding Assiciate, Certified Medical Coder
Sullivan University
CCA - Certified Coding Associate, Medical Coding/Health Information Management
WellCare January 2012 - Present
Freedom Health October 2010 - January 2012
Humana November 2006 - August 2010
Skills
Health Insurance, Risk Management, Customer Service, Access, Insurance, Microsoft Excel, Medicare, HIPAA, Mergers & Acquisitions, Process Improvement, Healthcare, Team Building
Education
Strayer University (VA)
Zenefits February 2015 - Present
CFORuth & Associates 2014 - Present
Deutsche Bank July 2012 - 2014
Syús January 2012 - May 2012
Vanderbilt University August 2010 - December 2011
Humana June 2011 - August 2011
ProScan Imaging May 2006 - August 2009
Education
Vanderbilt University 2008 — 2011
Bachelor of Science, Engineering Science and Economics
Stockholms universitet
WellPoint August 2013 - Present
CIGNA October 2011 - December 2012
WellPoint October 2008 - August 2010
WellPoint 2010 - 2010
WellPoint Systems Inc. January 2006 - October 2008
Anthem January 2000 - January 2006
Anthem January 1993 - January 2000
Humana March 1990 - January 1993
Education
Sullivan University 1981 — 1984
Washington County High School
Humana January 2013 - Present
Catholic Health Initiatives June 2012 - January 2013
Jewish Hospital & St. Mary's HealthCare September 2009 - June 2012
Aker Kvaerner December 2002 - January 2009
United States Army 1990 - 1995
Skills
PMP, Healthcare Information..., Process Improvement, Project Management, Healthcare, PMO, MS Project, SharePoint, Visio, Change Management, Disaster Recovery, Program Management, Software Documentation, SDLC, Project Portfolio..., Integration, Business Analysis, Cross-functional Team..., Vendor Management, Project Planning, Software Project..., Business Process..., IT Strategy, Requirements Analysis
Education
Sullivan College of Technology and Design 1997 — 1998
Associate of Science (A.S.), Mechanical Drafting and Mechanical Drafting CAD/CADD
Humana July 2013 - Present
US Army Recruiting Command May 2006 - June 2013
LINAK U.S. Inc. August 2004 - May 2006
Skills
Cisco IOS, Cisco Firewall Security, Cisco Routers, Cisco Security, Bluecoat Proxies, Infoblox, F5 BigIP, Brocade, Routing Protocols, LAN Switching, Linux, Network Administration, Windows, Network Design, Network Engineering, Wireshark, Wireless Networking, English, Microsoft Office, Outlook, Research, Microsoft Excel, PowerPoint, Customer Service, Microsoft Word
Education
Western Kentucky University 2006 — 2012
Bachelor's degree, Technology Management
Sullivan College of Technology and Design 2003 — 2004
Associate's degree, Network Administration
Humana Inc. September 2013 - Present
Humana December 2007 - Present
Churchill Downs Inc. 2004 - 2007
Churchill Downs Inc. 2004 - 2005
Skills
Statistics, Process Improvement, Strategic Planning, Customer Service, Event Planning, Budget, Social Media Marketing, Microsoft Word, Budgets, Leadership, Performance Management, Coaching, Customer Satisfaction, Time Management, Employee Benefits, Public Speaking, Training, Employee Relations, Organizational..., Outlook, Nonprofits, Data Analysis, Leadership Development, Call Centers, Management, Project Management, Teamwork, Employee Engagement, Interviews
Education
Sullivan University 2012 — 2014
Master's degree
Sullivan University 2001 — 2004
Bachelor of Science
Kelly Services 2011 - Present
Sullivan University February 2007 - July 2011
J&L Marketing, Inc. February 2005 - February 2007
Humana October 2003 - February 2005
Raycom Media May 2002 - October 2003
Education
Sullivan University 2009 — 2011
Master of Science, HR
University of Louisville 1999 — 2003
Bachelor of Arts, Communication
Partners Alliance March 2014 - Present
Houston Service Industries April 2012 - January 2014
Meador Staffing Services November 2006 - March 2012
Skillmaster -Crystal Inc April 2006 - November 2006
MD Anderson Cancer Center October 2004 - March 2006
HCA October 2002 - May 2004
Humana December 2000 - May 2002
U.S. Home Corporation - a Lennar Company May 1997 - December 2000
Skills
Applicant Tracking..., Talent Acquisition, Recruiting, Microsoft Word, Microsoft Excel, Internet, Organization, Problem Solving, Strategic Planning, Requirements Analysis, Work Ethic, Contract Recruitment, Human Resources, Interviews, College Recruiting, Temporary Placement, Employment Law, Payroll, Training, Management, Staffing Services, Temporary Staffing, Cold Calling, Sourcing, Screening Resumes, SDLC, Hiring, Technical Recruiting, Performance Management, Permanent Placement, Employee Relations, Job Fairs, PeopleSoft, New Hire Orientations, Onboarding, Talent Management, Background Checks, HRIS, Benefits Negotiation, Internet Recruiting, Taleo, Executive Search, Resume Writing, Graduate Recruitment, Recruitment Advertising, HR Consulting, Deferred Compensation, Behavioral Interviewing, Screening, Employer Branding
Education
Stephen F. Austin State University 1986 — 1989
BBA, Business Management
Humana March 2014 - Present
National Educational Society January 1996 - Present
The Janus May 2014 - Present
The Janus June 2010 - May 2014
Inovalon December 2013 - February 2014
Unified Methods Inc. March 2007 - November 2013
Elite Group February 2008 - March 2013
WellPoint November 2009 - July 2010
Unified Methods Inc. February 2006 - April 2007
Unified Methods Inc. September 2002 - January 2006
Skills
SOA, Enterprise Architecture, Cloud Computing, Business Intelligence, Program Management, Business Strategy, IT Strategy, Solution Architecture, Business Process..., Enterprise Software, Consulting, PMO, Web Services, Professional Services, SDLC, Management, Agile Methodologies, IT Management, Management Consulting, Business Process, Strategy, SaaS, Data Center, Start-ups, Architectures, Governance, Leadership, Project Management, Integration, Information Technology, Virtualization, Business Development, Pre-sales, Executive Management, Architecture
Education
Stevens Institute of Technology 2001 — 2003
Executive Master of Technology Management, Technology Management (Strategy, Innovation, Program/Process Management)
Humana April 2013 - Present
Homecare Homebase May 2009 - April 2013
Aegon Institutional Markets April 2007 - April 2009
Homecare Homebase October 2005 - May 2007
Humana January 2005 - October 2005
Mercer Human Resource Consulting 2002 - 2005
Woodlands Technology LLC 2001 - 2002
Louisville Gas & Electric April 1996 - July 2001
Yum! Brands January 1995 - December 1995
Skills
Microsoft Technologies, SDLC, Web Applications, T-SQL, TFS, VB.NET, .NET, SSIS, Microsoft SQL Server, ASP.NET, C#, Visual Studio, Software Development, XML, WCF, Database Design, Visual Basic, SQL, Databases, PL/SQL, Enterprise Software, IIS, Management, SSRS, Software Documentation, Business Analysis, Business Intelligence
Education
Sullivan University 2001 — 2004
MBA, Business
University of Louisville 1993 — 1999
MEng, Eng. Math & Comp. Sci.
Citi 2011 - Present
FSV Payment Systems October 2006 - January 2011
CitiStreet 2000 - 2006
Humana 1998 - 2000
Skills
Employee Benefits, Recruiting, PeopleSoft, Call Centers, Personnel Management, Training, Employee Engagement, Employee Training, Performance Management, Benefits Administration, Change Management, Coaching, Customer Service, Employee Relations, HRIS, Human Resources, Process Improvement, Retirement, Risk Management, Succession Planning, Talent Acquisition, Talent Management, Vendor Management, Business Process..., Financial Services, Leadership, Management, Team Building, Leadership Development
Education
Stetson University 1992 — 1996
Bachelor of Arts (B.A.), Sociology & Marketing
New York Life Insurance Company June 2010 - Present
New York Life Insurance Company May 2009 - June 2010
RiverIcon February 2008 - January 2009
Paragon Mortgage February 2006 - November 2007
Hr Block Financial Advisors July 2003 - January 2006
Humana November 2002 - July 2003
Prudential Financial May 2001 - October 2002
Merrill Lynch November 1996 - May 2001
Skills
Strategic Financial..., Insurance, New Business Development, Leadership, Business Development, Finance, Management, Fixed Annuities, Investments, Sales, Risk Management, Portfolio Management, Team Building, Financial Planning, Retirement Planning
Education
Stetson University 1991 — 1993
Humana August 2012 - Present
Humana October 2006 - August 2013
Churchill Downs, Inc. 2002 - 2006
Skills
Analytics, Database Marketing, Marketing, Data Analysis, Process Improvement, Business Intelligence, Email Marketing, Strategic Planning, CRM, Data Warehousing, Business Analysis, Segmentation, Strategy, ETL, Requirements Gathering, Competitive Analysis, Business Analytics, Cross-functional Team..., Management, Program Management
Education
Stella Maris College 1987 — 1990
BSc
University of Louisville
Humana March 2012 - Present
Humana April 2011 - March 2012
Humana June 2007 - June 2011
UPS September 1979 - February 2007
UPS Supply Chain Solutions 1998 - 2001
Skills
SDLC, Program Management, Process Improvement, Project Management, Vendor Management, Business Process..., Strategic Planning, Customer Service, General Ledger, Internet, Leadership, Lotus Notes, Microsoft Office, Microsoft Excel, Microsoft Word, Contract Negotiation, Office Management, IT Operations, PowerPoint, Transportation, User Acceptance Testing, Visio, Management, Business Analysis, Software Documentation, Access, SharePoint, Information Technology, Software Development, Analysis, Business Intelligence, IT Strategy, Requirements Gathering, PMP, Project Portfolio..., MS Project, Requirements Analysis, PMO, Software Project..., IT Management, Integration, Business Requirements, Change Management, Business Process, Project Planning, Cross-functional Team..., Team Building, Risk Management, Resource Management, Enterprise Architecture
Education
Sullivan University 1990 — 1993
Associate, Business with concentration in Accounting
Humana September 2005 - Present
Hatch Leonard Naples January 2003 - February 2005
Education
University of Dayton 1991 — 1994
BA, Communicatios
State University of New York College at Buffalo
MS, Public Relations Management
Humana October 2008 - Present
Ingersoll Rand Security Technologies July 2004 - July 2008
Skills
Technical Support, System Administration, Vendor Management, Hardware, Troubleshooting, Computer Hardware, Microsoft SQL Server, Active Directory, Management, ITIL, Security, Windows Server
Education
Sullivan University 2002 — 2003
Associate's degree
Humana May 2014 - Present
Evidera July 2013 - May 2014
United BioSource Corporation October 2012 - July 2013
United BioSource Corporation May 2006 - October 2012
Museum of Science, Boston 2004 - 2006
Taunton State Hospital September 2003 - May 2004
Skills
Epidemiology, GCP, Clinical Research, CRO, Data Analysis, Clinical Trials, Pharmaceutical Industry, Oncology, EDC, Biostatistics, Clinical Data Management, Data Management, Literature Reviews, Health Economics
Education
University of Massachusetts, Amherst 2010 — 2012
MPH, Public Health
Stonehill College 2000 — 2004
Psychology
Humana January 2015 - Present
Humana June 2011 - Present
ACCENT Marketing Services 2010 - June 2011
ACCENT Marketing 2008 - 2010
ACCENT Marketing October 2007 - 2008
Louisville Water Company December 1996 - September 2007
Louisville Water Company December 1996 - September 2007
Louisville Water Company December 1996 - September 2007
Skills
Visio, SDLC, Business Analysis, Integration, Process Improvement
Education
Sullivan University 2002 — 2008
BSCS, Computer Science
Humana February 2014 - Present
Center for Senior Independence PACE October 2013 - February 2014
Unity Health System February 2000 - August 2013
Rochester Mental Health Center March 1999 - February 2000
Hillside Children's Center November 1997 - March 1999
Skills
Medical Social Work, Psychosocial, Case Managment, Social Services, Mental Health, Care Coordination, Elder Care, Patient Advocacy, Home Care, Crisis Intervention, Family Therapy, Case Management, Healthcare, Behavioral Health, Grief Counseling
Education
State University of New York College at Buffalo 1995 — 1996
MSW, Social Work
State University of New York College at Potsdam 1990 — 1994
Bachelor of Arts (B.A.), Psychology and Sociology
Holy Cross Health May 2014 - Present
Independent Contractor April 2013 - Present
Peak Health Solutions November 2013 - April 2014
Care Communications, Inc. April 2012 - March 2013
Humana March 2011 - April 2012
CGI Federal Cleveland Ohio July 2010 - February 2011
Skills
Medicare, Medicaid, Provider Relations, Health Insurance, Managed Care, PPO, HMO, HIPAA, Healthcare, Healthcare Consulting, Consulting, Education, Coding, Inpatient and..., Medical Record Auditing, Medical Assisting, Teaching Hospitals, Military Healthcare..., Provider Offices, Medical Coding, ICD-10, ICD-9, Physicians, Healthcare Management, CPT, Insurance, EHR, Medical Billing, Auditing
Education
Utica College 2011 — 2013
Currently Attending for Masters, Healthcare Administration and Fraud Management
Stephens College 2004 — 2009
Bachelors of Science, Health Information/Medical Records Administration/Administrator
Humana December 2011 - Present
Brooksource April 2011 - December 2011
Brainbench.com September 2010 - October 2010
Santa Rosa Consulting June 2009 - April 2010
TEKsystems October 2007 - June 2009
Yew Dell Gardens October 2004 - August 2007
ACCENT Marketing June 1995 - December 2003
GE Appliances March 1991 - May 1995
GE Consulting Services, Inc February 1990 - March 1991
State of Delaware June 1989 - January 1990
Skills
Troubleshooting, Creative Solutions, Analysis, Business Analysis, IBM iSeries, Visual Basic, Project Management, DB2, SQL, Access, Integration, Databases, Software Development, SharePoint, Software Documentation, Process Improvement, Microsoft SQL Server, COBOL, SDLC
Education
Strayer University 2010 — 2012
in process, Information Systems
Sullivan University 1994 — 1996
BS not completed, Information Technology
Delaware Technical & Comm College 1987 — 1989
AAS, Information Technology
Optum, A Unitedhealthcare Company August 2014 - Present
Worry Free Lawn Care May 2014 - July 2014
Adecco at JP Morgan February 2014 - April 2014
Aerotek at Anthem November 2013 - February 2014
Humana February 2009 - August 2013
Humana/Cameron Tucker January 2009 - August 2013
National Processing Co January 2008 - January 2008
PSC Office Products January 2007 - January 2008
Solectron January 2003 - January 2007
Kelly Services January 2002 - January 2003
Skills
Data Entry, Process Improvement, Microsoft Excel, Outlook, Social Media, Healthcare, Management, Time Management, Microsoft Word, Access, Medicare, Teamwork, Public Speaking, Sales, Customer Service, Baan Database, Microsoft Access, Military, Analytics, HIPAA, Highly detail oriented, Medical Terminology, Brokers, Air Force, non profit, salesforce.com, Kronos Timekeeping, Affordable Care Act, Medicare Advantage
Education
Sullivan University 2004 — 2008
Bachelor's degree, Business Management, 3.5
Sullivan University 2004 — 2008
Bachelor of Science, Business Administration – Management
Sullivan University 2004 — 2008
Bachelor of Science, Business Administration – Finance
Sylvan High School 1978 — 1982
Diploma
Physicians Interactive February 2015 - Present
MyTaskit May 2014 - February 2015
Cayan LLC February 2013 - May 2014
HCPro June 2012 - February 2013
Humana July 2009 - June 2012
CIGNA May 2008 - July 2009
The Hartford January 2005 - May 2008
Standard Insurance Company June 2003 - January 2005
Unum September 2001 - May 2003
Skills
Direct Marketing, Lead Generation, Marketing Strategy, Marketing, Advertising, Brand Management, Multi-channel Marketing, Email Marketing, Marketing Communications, Integrated Marketing, Digital Marketing, Marketing Management, Salesforce.com, Brand Development, Sales Presentations, New Business Development, B2B, Event Management, Online Advertising, Social Media Marketing, Trade Shows, Strategic Planning, Budgets, Business Planning, Business Strategy, Segmentation, Event Planning, Social Media, Strategy, Sales
Education
University of Hartford 2004 — 2007
Master of Business Administration (MBA), 3.52 GPA
Suffolk University 1995 — 1999
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
AstraZeneca June 2015 - Present
Prime Therapeutics November 2011 - May 2015
Humana April 2011 - November 2011
Aetna June 2008 - April 2011
Aetna December 2002 - May 2008
CIGNA Healthcare August 2000 - December 2002
Prudential HealthCare / Aetna January 1999 - August 2000
Prudential Healthcare April 1998 - December 1998
Prudential Healthcare December 1995 - March 1998
Skills
Forecasting, Strategy, Pharmacy Benefit..., Managed Care, Medicare, Pharmacy, Business Planning, Pharmaceutical Industry, Contract Negotiation, Pricing, Healthcare, Medicaid, Financial Analysis, Pharmaceutical Sales
Education
State University of New York College at Cortland 1986 — 1990
Bachelor of Science, Management Science / Economics
Humana October 1991 - March 2009
Education
Suffolk County Community College 1985 — 1987
Business Administration
Falls City Technology Consulting May 2011 - Present
MMC May 2007 - Present
Humana November 2002 - May 2007
Skills
Documentation, Security, Excel, PowerPoint, Customer Relations, Word, Microsoft Office, Writing, Social Media, Business Analysis, Data Analysis, Visio, Asset Management, Process Improvement, ITIL, Analysis, IT Asset Management, Software Asset..., Software Documentation, Software Installation, System Administration, Microsoft Excel, IT Management, Cloud Computing, Disaster Recovery, IT Strategy, Management, Microsoft Word, Vendor Management, Project Management, Leadership
Education
Sullivan University 2006 — 2007
Microsoft Certification
University of Kentucky 1995 — 2001
BA, Economics
St. Xavier 1991 — 1995
Humana July 2013 - Present
Jupiter Medical Center June 2006 - Present
Jupiter Medical Center 2006 - Present
Skills
Clinical Research, Nursing, BLS, Acute Care, ACLS, Inpatient, Critical Care, Patient Safety, Nursing Education, Hospitals, PALS, Telemetry, Wound Care, EMR, Healthcare Management
Education
Stony Brook University 1991 — 1993
BSN, Registered Nursing/Registered Nurse
Humana November 2001 - Present
Florida Office of Insurance Regulation August 1994 - December 2001
Union Fidelity Life Insurance Co. October 1990 - August 1994
Skills
Actuarial Science, Medicare, Managed Care, Health Insurance, Insurance, Employee Benefits, Underwriting, Reinsurance, Medicare Part D, Disability Insurance, Claim, Life Insurance, Health Policy, HMO, Health Care Reform
Education
SUNY Oneonta 1976 — 1980
BS, Statistics / Mathematics
Humana October 2006 - Present
MassMutual Financial Group June 2005 - October 2006
Education
State University of New York College at Fredonia
Humana July 2014 - Present
Humana October 2010 - Present
Humana July 2009 - October 2010
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Outlook, English, Windows, Research, Photoshop, Public Speaking, Teaching, HTML, Budgets, Sales, Event Planning, Leadership, Team Building
Education
Sullivan University 2011 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
Western Kentucky University 2005 — 2009
Bachelor of Arts (B.A.), Radio and Television Broadcasting Technology/Technician
Celtic Insurance Company September 2015 - Present
OptumInsight October 2011 - September 2015
Humana October 2010 - September 2011
Health Net October 2006 - June 2010
Skills
Actuarial Science, SAS, Health Insurance, VBA, Data Analysis, Actuaries, Medicare, Access, Pricing, Financial Analysis
Education
University of Connecticut 2004 — 2006
M.S., Math
Stony Brook University 1999 — 2003
B.S., Computer Science
Humana September 2008 - January 2009
Education
Stanford University 2009 — 2011
University of Miami 2005 — 2009
BS, Computer Science
Humana July 2011 - Present
Humana February 2008 - July 2011
Humana June 2001 - February 2008
Lightyear Network Solutions April 1998 - August 2001
Skills
Business Analysis, Process Improvement, Oracle, Access, Requirements Analysis, Leadership, Business Process..., Oracle Discoverer, Visio, Oracle E-Business Suite, SQL, Essbase, OBIEE, Analysis, ERP, System Administration, People Management
Education
SUNY Geneseo
Bachelor of Science (B.S.), Accounting
WVU School of Pharmacy MTM Program May 2015 - Present
freeCE - A Subsidiary of PharmCon December 2013 - Present
Pharmacist's Letter January 2008 - Present
Humana November 2009 - May 2015
CVS Caremark Corporation January 2001 - January 2011
Skills
Pharmacists, Pharmacy Automation, Medication Therapy..., Pharmacy, Pharmacy Benefit..., Clinical Pharmacy, Pharmacology, Disease Management, Prescription, Medicare Part D, Medicare, Pharmacy Practice, Managed Care, Compounding, Clinical Pharmacology, Clinical Research, Diabetes, Certified Immunizer, Patient Counseling, Pharmacy Technicians, Immunization, Pharmaceutical Industry, Healthcare, Utilization Management, Community Pharmacy
Education
Strayer University-Maryland 2006 — 2008
Master of Business Administration (MBA), Business Administration and Management, General, 3.98/4.00
University of Pittsburgh 1998 — 2004
Doctor of Pharmacy (PharmD), Pharmacy
Humana February 2015 - Present
Humana March 2011 - January 2015
Ingenium Corporation November 2008 - March 2011
GSS Infotech January 2007 - October 2008
Skills
SQL Server, SQL, .NET, XML, C#
Education
State University of New York at New Paltz 2005 — 2006
Master of Science (MS), Electrical and Computer Engineering
Humana September 2014 - Present
Connextions September 2013 - August 2014
Walmart September 2012 - April 2013
Skills
Editing, Microsoft Office, Customer Service, Creative Writing, Research, Microsoft Word
Education
Strayer University
Business Administration, Management and Operations
TEKsystems April 2014 - Present
TEKsystems August 2011 - December 2013
Humana January 2011 - July 2011
US Army June 2006 - October 2010
Northrop Grumman Corporation April 2005 - June 2006
Northrop Grumman Corporation August 1998 - April 2005
ASM Research October 1993 - August 1998
Skills
Process Improvement, SharePoint, Requirements Analysis, Quality Assurance, SQL, User Acceptance Testing, Business Analysis, Requirements Gathering, Unix, Test Planning, Visio, Testing, Quality Center, Manual Testing, Data Warehousing, Microsoft SQL Server, ETL, Software Quality..., Regression Testing, System Testing, C#, Test Management, Test Cases, Integration, Oracle
Education
Strayer University
Information Technology
Strayer University (VA)
Humana May 2012 - Present
Insight Communications July 2011 - May 2012
Skills
Technical Support, Troubleshooting, Computer Hardware, Windows Server, Computer Repair, A+ Certified, Windows 7, Customer Service, Computer Network..., Active Directory, Help Desk Support, Linux, Call Centers, TCP/IP, Switches
Education
Sullivan College of Technology and Design 2010 — 2012
Associates, Network Administration
Humana September 2010 - Present
Humana January 2006 - August 2010
Skills
Health Insurance, Insurance, Managed Care, Medicare, Life Insurance, Term Life Insurance, Disability Insurance, Long-term Care, Brokers, Underwriting, Account Management, Sales, Sales Management, Fixed Annuities, Analytical Skills, Lead Generation, Team Leadership, Whole Life, Medicare Part D
Education
Stetson University 1987 — 1989
Bachelor of Science (BS), Chemistry
Humana May 2000 - Present
Education
Manatee Community College 1996 — 1999
Associate of Science (A.S.), Nursing
Trenton State College 1986 — 1990
Bachelor of Science (B.S.), Administrative Management
Humana August 2010 - Present
MIT June 2007 - July 2010
Skills
CompTIA Network+..., CompTIA A+ Certification, VMware, Virtual Machines, VMware View, Citrix XenDesktop, Virtual Desktop..., IT Operations, Windows Server, Windows 7, Citrix, Microsoft Exchange, Hyper-V, SCCM, Powershell
Education
Sullivan University 2012 — 2015
Computer Information Technology
Daniel Webster College 1996 — 1999
Computer Science
Anthem October 2014 - Present
Humana September 2006 - October 2014
Skills
Medicare
Education
Richard Stockton College of New Jersey
Bachelor of Science (BS), Health/Health Care Administration/Management
Norton Suburban Hospital October 2014 - December 2014
Anthem Bluecross & Blueshield May 2008 - September 2012
Kroger March 2006 - May 2008
Humana April 1998 - October 2005
Skills
Customer Service, Outlook, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Medical Billing, Medicare, Medicare Enrollment, Accounts Payable, Accounts Receivable, Medical Terminology, Medical Records, Medical Office..., Employee Training, Leadership
Education
Sullivan University 2013 — 2015
Associate's Degree, Medical Office Management/Administration
American Therapy Administrators, LLC November 1998 - Present
Humana March 1997 - November 1998
Horizon Health Services April 1988 - March 1997
Skills
Provider Relations, Network Development
Education
University at Buffalo 1990 — 1994
Master of Business Administration (MBA), Health/Health Care Administration/Management
State University of New York College at Oswego 1984 — 1988
Bachelor of Arts (B.A.), Russian, Central European, East European and Eurasian Studies
Humana May 2014 - Present
Virginia Premier Health Plan, Inc. September 2013 - May 2014
NCI, Inc. June 2012 - June 2013
HCR ManorCare July 2011 - June 2012
Advanced Patient Advocacy September 2006 - June 2011
Skills
Social Security..., Medicaid, Medicare, Customer Service, Medical Terminology, Medical Records, Medical Review, Computer Proficiency, Analysis, Process Improvement, Healthcare, HIPAA, Team Building
Education
Strayer University 2006 — 2008
Master's degree, Health Services Administration
Virginia Commonwealth University 1996 — 2002
Bachelor of Science (B.S.), Psychology
Humana 2015 - Present
Lowe's Companies, Inc. 2003 - 2015
Education
Sullivan College of Technology and Design 2001 — 2003
Associate of Arts and Sciences (A.A.S.), Interior Design
University of Louisville 1999 — 2001
Business, Management, Marketing, and Related Support Services