Humana Company
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S CEO: Bruce D. Broussard (Jan 1, 2013–) Subsidiaries: Health Value Management, Inc.,
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Humana Employees
Bridgestone Firestone Inc February 2015 - Present
Aethera Strategies January 2013 - Present
Cenveo October 2014 - January 2015
St. Vincent Healthcare January 2014 - June 2014
Humana January 2013 - June 2013
Humana January 2013 - June 2013
Appriss January 2012 - March 2013
Anthem January 2011 - December 2011
Bank of America July 2010 - December 2010
Marsh & McLennan Companies, Inc. January 2010 - June 2010
Skills
IT Service Management, Change Management, Strategy, Leadership, ERP, Business Intelligence, Team Building, Project Management, Process Improvement, Consulting, Vendor Management, Software Documentation, Troubleshooting, Business Analysis, Analysis, Management, SharePoint, SDLC, Databases, Visio, Microsoft SQL Server, SQL, Networking, Technical Support, Training, Access, System Administration, Hardware, Security, Windows Server, Computer Hardware, Integration, Requirements Gathering, Talent Acquisition, Sourcing, Technical Recruiting, Employee Relations, ITIL, Oracle, Documentation, PeopleSoft, Project Portfolio...
Education
University of Phoenix 2012 — 2016
2016 Bachelor of Applied Science (B.A.Sc.), Computer and Information Sciences, General
Streamline Health October 2014 - Present
Syntel January 2010 - Present
Humana 2013 - 2014
Mavrick Software January 2009 - January 2010
Skills
.NET, Microsoft SQL Server, ASP.NET, WCF, Web Services, SSRS, SSIS, ASP.NET MVC, C# 4.0, LINQ, SOA, XML, ASP.NET AJAX, HTML 5, Application Performance..., Splunk, C#, Design Patterns, Agile Methodologies, Scrum, MVC, OOP
Education
University of Pune 2006 — 2009
Master of Computer Applications (M.C.A.), Computer Programming, First Division
Great Hearts Academies June 2014 - Present
Humana November 2009 - June 2014
American Valet March 2009 - October 2009
JP Morgan Chase April 2007 - July 2008
JPMorgan Chase September 2005 - April 2007
JPMorgan Chase June 2001 - September 2005
Skills
Human Resources, Onboarding, Recruiting, Applicant Tracking..., College Recruiting, Benefits Administration, Employee Relations, Talent Acquisition, Time Management, Taleo, Customer Service, New Hire Orientations, Employee Benefits, Leadership Development, Coaching, Marketing, Interviews
Education
University of Phoenix 2001 — 2003
Bachelor of Science, Business Management
MSO of Puerto Rico, Inc. August 2010 - Present
MMM Healthcare, Inc. March 2007 - August 2010
Humana September 2000 - March 2001
Skills
Medicare, Healthcare Management, Hospitals, Healthcare, Managed Care, Medicaid, Medical Billing, Healthcare Information..., Disease Management, Utilization Management, EMR, HIPAA, Internal Medicine
Education
University of Puerto Rico-Bayamon 1990 — 1996
Bachelor's degree, Education
Affinity Development Group March 2014 - Present
Humana April 2012 - April 2013
Humana February 2004 - March 2012
FedEx Ground August 2003 - February 2004
FedEx Ground January 2002 - July 2003
FedEx Ground September 1991 - December 2001
Skills
Training, Team Building, Quality Assurance, Strategy, Process Scheduler, Customer Service, Leadership, Program Management, Project Management, Sales, Analysis, Strategic Planning, Retail, Management, Customer Retention, Process Improvement, Budgets, Facilities Management
Education
University of Phoenix-San Diego Campus 1998 — 2000
Bachelor of Science (BS), Management
Mira Mesa High School
Mira Mesa High School
Humana February 2014 - Present
Aerotek August 2011 - October 2013
IBM March 2006 - March 2009
Skills
Sales, Training, Customer Service, Process Improvement, Microsoft Excel, Leadership
Education
University of Phoenix 2015 — 2016
Bachelor's Degree, Business Administration and Management, General, 3.17 GPA
University of Phoenix 2011 — 2015
Associate's Degree, Business Administration and Management, General, 3.23 GPA
University of Phoenix 2011 — 2012
Associate's degree, Human Resources Management/Personnel Administration, General, 3.0 GPA
Humana 2014 - Present
Florida Healthcare Plus August 2012 - April 2014
Medical Specialists of the Palm Beaches March 2012 - August 2012
American Care October 2009 - February 2012
Caridad Center January 1998 - May 2008
Skills
Health Services..., Credentialing, HIPAA, Health Insurance, Invoicing, Access, Provider Relations, Medicare, Medicaid, Health Policy, Healthcare Industry, Physician Relations, Healthcare Consulting, Medical Billing, Healthcare Management, Managed Care, Medical Records, Revenue Cycle, Network Development, Office Management, Practice Management, JCAHO, Medicine, HMO, Healthcare, Health Information..., Medical Compliance, CPT, Quality Improvement, Administrative..., Insurance, Medisoft, Healthcare Information..., HCPCS, Medical Terminology, ICD-9, Claim, Epic Systems, Employee Benefits, EMR, Physicians, Telephone Skills, IDX
Education
University of Phoenix 2011 — 2013
Health/Health Care Administration/Management
Forest Hill High School, West Palm Beach Florida 1993 — 1996
High School Diploma
UnitedHealth Group October 2013 - Present
UnitedHealth Group June 2012 - October 2013
United Health Group January 2011 - June 2012
UnitedHealth Group August 2009 - January 2011
Bankers Life and Casualty 2007 - 2008
Humana 2003 - 2007
Skills
PMP, Six Sigma, SDLC, Process Improvement, Business Analysis, Project Planning, Business Process..., Requirements Gathering, MS Project, Change Management, Agile, Business Management, Waterfall, Scrum, Fitness Training, Risk Management, Risk Analysis, Senior Stakeholder..., Stakeholder Engagement, Product Development, Leadership Development, Organizational..., Project Portfolio..., Capital Budgeting, Business Strategy, Testing, Software Project..., Health Insurance, Project Management, Training, Strategic Planning, Insurance, Project Delivery, Team Building, PMI, Vendor Management, Business Requirements, Requirements Analysis, Operational Excellence, Agile Project Management, Training Delivery, Agile, HIPAA, PMBOK, Software Development, Employee Benefits
Education
University of Phoenix 2009 — 2012
BSB, Operational Innovation, 3.63
PMI
PMP
Triple-S April 2015 - Present
IMC Salud January 2015 - April 2015
YAC.so June 2014 - December 2014
Lamar Adversing June 2013 - August 2014
Humana March 2006 - June 2012
Humana April 2005 - February 2006
Centennial (Now At&t Wireless) June 2002 - February 2005
DIRECTV October 1999 - March 2002
Skills
Customer Retention, Sales, Marketing, Marketing Strategy, Management, Health Insurance, Team Leadership, Sales Management, Advertising, Project Management, Insurance, Customer Service, Outlook, Lotus Notes, Medicare, Leadership, Microsoft Office, Office Administration, Team Management, Account Management, Avaya Call Management..., Call Center..., Online Advertising, Medicare Advantage, Medicare Part D, Medicaid Managed Care, Medicaid, Service Providers, Workforce Management, Call Centers, Analysis, Coaching, Process Improvement, Team Building, Strategic Planning, Training, Microsoft Excel, Interviews, Negotiation, Recruiting, Talent Acquisition, Lead Generation, Marketing Communications
Education
University of Phoenix 2013 — 2014
Master of Business Administration (MBA), Project Management, 3.8
University of Phoenix 2009 — 2012
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General, 3.5
Enterprise Holdings August 2013 - Present
Humana August 2012 - January 2013
Camber Corporation June 2004 - July 2011
Skills
Process Improvement, Military, Security Clearance, SharePoint, Army, Testing, Hands-on Training, Instructor-led Training, Team Building, Leadership, Strategic Planning, Leadership Development, Government, DoD, Military Operations, Technical Writing, Customer Service, Analysis, Project Management, Information Assurance, Management, Microsoft Office, Software Documentation, Microsoft Word, Training, Defense, Budgets, Military Experience, Program Management, Security, Quality Assurance, Security+, Troubleshooting, Operational Planning, Command, Government Contracting, Intelligence Analysis, Supervisory Skills, Tactics, Policy, Microsoft Excel, Force Protection, Vulnerability Assessment, Weapons, Systems Engineering, National Security, Intelligence
Education
University of Phoenix 2010 — 2013
Associate of Arts (A.A.), Business Management, 3.61 GPA
Rockford West High School 1973 — 1977
High School Diploma, General Studies
AG Health Ins Agency October 2014 - Present
Coventry Health Care July 2012 - September 2014
Humana January 2006 - July 2012
CIGNA Healthcare May 1999 - December 2005
Skills
Health Insurance, Customer Retention, Account Management, Sales, Customer Service, Sales Management, Retention Management, Enrollment Services, Open Enrollment, 401k, Dental Insurance, Vision Insurance, Life Insurance
Education
University of Puerto Rico-Rio Piedras 1989 — 1994
Bachelor's degree, Public Communications
UnitedHealth Group - Optum March 2015 - Present
Humana April 2010 - March 2015
WellCare Health Plans February 2007 - December 2010
WellCare Health Plans February 2007 - December 2010
Progressive Insurance June 2000 - January 2007
Dr. Ralph A Leon June 1995 - July 2000
Skills
Customer Service, Insurance, Management, Leadership, Microsoft Excel, Strategic Planning, Sales, Process Improvement, Project Management, Team Building, Health Insurance, Healthcare, Managed Care, Medicare, HIPAA
Education
University of Phoenix 2000 — 2005
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
University of South Florida 1997 — 1999
Associate of Science (A.S.), Family Practice Nurse/Nursing
Ccs Medical May 2013 - Present
Liberty Tax Service 2013 - 2013
Humana 2010 - 2013
CVS Caremark Corporation February 2002 - December 2007
Skills
Customer Service, Health Insurance, Management, Training
Education
University of Phoenix 2008 — 2013
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Inn at Schofield March 2015 - Present
United States Postal Service December 2014 - December 2014
Aflac October 2011 - July 2012
Humana October 2010 - March 2011
SRI Hq August 2009 - October 2009
US Army August 2004 - July 2008
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Research, Leadership, Outlook, Data Entry, Critical Thinking, Medical Billing, Medical Coding, Medical Terminology, CPT, ICD-9-CM, HCPCS, Medical Records
Education
University of Phoenix 2015 — 2018
Bachelor of Science (B.S.), Health Services Administration, 4.0
Virginia College-Columbus 2012 — 2014
Associate of Science (A.S.), Healthcare Reimbursement, 3.96
Humana March 2014 - Present
Texas A&M University August 2009 - December 2012
Akal Security December 2003 - September 2007
US Army March 1997 - December 2002
Skills
Microsoft Office, Microsoft Word, Customer Service, Microsoft Excel, C++, Research, PowerPoint, Java, SQL, Virtualization, Operating Systems, HTML, C#, Visual Basic, Computer Hardware, Peripherals, Help Desk Support, Logistics, Training, Military Experience, Software Documentation, Security Clearance, DoD, Team Leadership, Technical Writing, System Administration, Troubleshooting, Windows, Leadership, Technical Support, Security, Access, Visual Studio
Education
Texas A & M University - Central Texas 2009 — 2012
Bachelor's degree, Computer and Information Sciences and Support Services
University of Puerto Rico-Rio Piedras 1992 — 1995
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Humana September 1993 - Present
Skills
Insurance, Health Insurance, Medicare, Strategic Planning, Leadership, Disability Insurance, Team Building, Employee Benefits, Healthcare, Training, Customer Service, Life Insurance, Term Life Insurance, Management, Managed Care, Social Media, Long-term Care, Brokers, Event Planning, Advisory Boards, Advertising
Education
University of Phoenix 2000 — 2004
Bachelors of Business Administration, Business, Management, Marketing, and Related Support Services
Humana March 2012 - October 2013
Law Office of Terry Earle 2009 - 2010
Hewlett-Packard 1995 - 2004
United States Air Force 1984 - 1992
Skills
Marketing, Project Management, Public Relations, Graphic Design, Military Experience, Social Media Marketing, Process Improvement, Marketing Strategy, Marketing Communications, Leadership, Security Clearance, Direct Marketing, Advertising, Social Media, Strategic Planning, Online Marketing, Product Marketing, Event Planning, Strategy, Event Management, Market Research, Spreadsheets, Microsoft Word, Excel,..., Marksmanship
Education
University of Phoenix
Bachelor's degree, Business, Management, Marketing, and Related Support Services, 4.0
Yuba College
Associate of Science (A.S.), General Studies
Humana August 2014 - Present
Xerox June 2014 - Present
US Army September 2013 - April 2014
US Army October 2011 - September 2013
US Army October 2007 - October 2011
US Army June 2005 - October 2007
Skills
Army, Military Operations, Military Experience, Military, Security Clearance, Operational Planning, Force Protection, Command, DoD, National Security, Intelligence Analysis, Weapons, Top Secret, Military Training, Counterinsurgency, Defense, Military Logistics, Afghanistan, Intelligence, Special Operations
Education
University of Phoenix 2013 — 2016
Bachelor of Business (B.B.A.), Business Administration and Management, General
Humana July 2011 - Present
Humana November 2008 - June 2011
Humana January 2007 - November 2008
Insight Communications August 2005 - January 2007
Inviva, Inc. October 2002 - August 2005
Capital One March 1999 - October 2002
Renaissance Worldwide June 1997 - March 1999
Capital One October 1996 - June 1997
Systems and Computer Technology Corporation April 1995 - October 1996
Database Solutions Company March 1994 - April 1995
Skills
Databases, Data Warehousing, SDLC, Enterprise Architecture, ETL, Business Intelligence
Education
Bellarmine University 2010 — 2012
MBA
University of Richmond 1990 — 1994
Bachelor of Science (BS), Computer Science
BCBSNC February 2014 - July 2014
QBE Insurance May 2012 - March 2013
QBE FIRST March 2007 - May 2012
Humana August 2005 - March 2007
Universal Health September 2005 - March 2006
Raleigh Coordinated Services June 2004 - August 2005
Skills
Call Centers, Outlook, Management, Customer Service, Employee Benefits, Microsoft Excel, Microsoft Office, PowerPoint, Policy, Invoicing, Databases, Healthcare, Loans, Insurance, Process Improvement, Customer Satisfaction, Lotus Notes, Software Documentation, Access, Customer Retention
Education
University of Phoenix 2007 — 2011
Bachelor of Arts, Business Management
2004- 2005South Side Community College 2004 — 2005
Diploma, Phlebotomy Technician/Phlebotomist
Humana July 2012 - Present
UPS Supply Chain Solutions September 2010 - June 2011
USAA March 2006 - June 2010
United States Air Force August 1995 - October 2003
Skills
Customer Relations, Microsoft Office, Negotiation, Customer Service, Sales Management, Inside Sales, Sales Process, Coaching, Telecommunications, Team Leadership, Banking, Internet Banking, Mortgage Underwriting, Mortgage Planning, Office Management, MS Office Suite, Oracle, Lead Generation, Medical, Pediatrics, Supervisory Skills
Education
University of Phoenix 2008 — 2009
Connecting Cultures Inc. August 2009 - Present
Humana October 2003 - August 2009
American Golf Corporation January 1999 - September 2003
Skills
Management, Strategic Planning, Leadership, Customer Service, New Business Development, Healthcare, Team Building, Project Management, Insurance, Account Management, Process Improvement, Organizational...
Education
University of Phoenix 2004 — 2008
BS, Business Finance & Administration
Humana November 2013 - Present
Coventry Health Care October 2011 - October 2013
Jewish Community Center August 2011 - October 2013
Michele's Dance Center September 2007 - June 2013
PNC Bank June 2010 - October 2011
University of Pittsburgh November 2010 - August 2011
Highmark Preventive Health Services May 2010 - August 2010
University of Pittsburgh Strength and Conditioning January 2009 - April 2009
Clinical Translational Research Center March 2006 - April 2009
Skills
Research, Microsoft Office, Telephone Skills, Health Education, Fitness, Teaching, Personal Training, Nutrition, Fitness Training, Wellness, Strength Training, Customer Service, chronic conditions, Health Program Planning, HIPPA, Exercise Physiology, Exercise Prescription, Healthcare, Health Insurance, Coronary Artery Disease, Diabetes, Diabetes Management, COPD, Cardiac Rehabilitation, EKG, Athletics, Community Outreach, Event Planning, Health Promotion, Lifestyle, Training, Public Speaking
Education
University of Pittsburgh 2009 — 2010
Master of Science, Exercise Physiology
University of Pittsburgh 2005 — 2009
Bachelor of Science, Health and Physical Activity Dept; Exercise Science
American College of Sports Medicine
Health fitness specialist certificate
Humana February 2011 - Present
Humana April 2010 - February 2011
Humana November 2007 - April 2010
Humana February 2006 - November 2007
Skills
Process Improvement, Applicant Tracking..., Employee Benefits, Talent Acquisition, Health Insurance, Project Management, Benefits Administration, Onboarding, Recruiting, Insurance, Data Analysis, PeopleSoft, Internet Recruiting, Strategic Planning, Call Centers, Leadership, Training, Personnel Management
Education
University of Phoenix 2010 — 2011
Associate of Arts (AA), Human Resources, 3.7
University of Phoenix 2011 — 2013
Bachelor's of Science, Human Resources, 3.6
University of Phoenix
Master's Degree, Industrial and Organizational Psychology
Humana October 2012 - Present
MAXIMUS Federal October 2005 - September 2012
Clinical Monitoring and Development 2003 - 2006
Western Institutional Review Board 2001 - 2003
Clinical Reseach Institute 1996 - 2001
Fisons 1990 - 1996
Skills
Medicare Part D, Drug Development, IRB, Medical Devices, Healthcare, Managed Care, Process Improvement, Clinical Research, Leadership, Medicine
Education
University of Rochester 1981 — 1985
Doctor of Medicine (MD)
Humana January 2003 - Present
American Express November 2000 - December 2002
American Express August 1998 - November 2000
American Express September 1996 - August 1998
Skills
Customer Service, Event Planning, Coaching and Developing, Training and Curriculum..., Interviewing, Supervisory Skills, Call Center Manager
Education
University of Phoenix 1999 — 2001
Master of Arts (M.A.), Organizational Management
University of Tampa 1982 — 1985
Bachelor's degree, Psychology
UnitedHealthcare February 2013 - Present
Howard Fire Department February 2011 - February 2014
UnitedHealthcare August 2010 - February 2013
Humana 1994 - August 2010
Skills
Medicare, Medicaid, Process Improvement, Strategy, HIPAA, Health Insurance, Project Management, HMO, Visio, Policy, Medical Compliance, Team Building, Business Analysis, Business Process..., Business Process
Education
University of Phoenix 2008 — 2011
AAB,BSB, Organized Innovation
Sturgeon Bay High School 1992 — 1993
Bay Port High School 1990 — 1993
ADP February 2015 - Present
Humana 2013 - 2013
Bank of America October 2004 - December 2011
Sears Teleservice May 1996 - July 1997
Skills
Word , Excel, ..., Data Entry, Insurance, Employee Benefits, Mental Health, Psychotherapy, Psychology, Customer Service, Underwriting, Call Centers, Risk Management, Outlook, Banking, Microsoft Excel, Process Improvement, Mortgage Lending, Troubleshooting, Training, Leadership, Relationship Management, Credit
Education
University of Phoenix 2012 — 2014
Bachelor of science, Psychology
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Human Services, General
duPont Manual High School 1992 — 1996
Humana 2011 - Present
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Management, Leadership
Education
University of Phoenix 2015 — 2018
Bachelors Degree, Accounting and Business/Management
Arnett Insurance Services, LLC June 2014 - Present
Health Design Plus February 2012 - June 2014
Humana October 2009 - February 2012
Superior Vision April 2008 - April 2009
Spectera 2000 - 2009
UnitedHealth Group 2001 - 2008
HealthPartners 1995 - 1998
Skills
Dentistry, Insurance, Healthcare, Disability Insurance, Account Management, Managed Care, Health Insurance, Employee Benefits, Health Savings Accounts, Sales, Benefits Administration, Self-funded, Brokers
Education
University of Phoenix 1989 — 1995
BA, Business Management
UnitedHealthcare June 2002 - Present
Humana 2007 - 2008
PacifiCare Health Systems May 1999 - June 2002
FHP ( Family Health Plan) May 1997 - August 1999
Access Blue Conenction April 1996 - May 1997
Carondelet Health Network July 1993 - April 1996
Group Health Medical Associates (GHMA) February 1990 - April 1993
Skills
Managed Care, Medicare, Health Insurance, Medicaid, Healthcare Industry, HIPAA, Health Policy, Healthcare, Healthcare Management, Process Improvement, Employee Benefits
Education
University of Phoenix 1997 — 2002
Project Manager
Sahauro High School, Tucson,AZ
MassMutual Financial Group January 2013 - Present
MassMutual Financial Group July 2012 - January 2013
MassMutual Financial Group January 2008 - July 2012
MassMutual Financial Group January 2005 - January 2008
MassMutual Financial Group January 1999 - January 2005
Humana February 1992 - March 1999
Skills
401k, Series 7, Retirement, Series 6, Series 63, Mutual Funds, Defined Benefit, Retirement Planning, Investments, ERISA, Retirement Plan..., Pensions, Investment Advisory, Asset Allocation, Financial Services, Fixed Annuities, Financial Advisory, Securities, Wealth Management, FINRA, Relationship Management, Investment Strategies, IRAs
Education
University of Phoenix
Master of Business Administration (MBA), Business, A
Overstock.com November 2014 - Present
Peres Housing Services January 2013 - Present
Real Estate Services 2013 - Present
Humana 2012 - November 2014
Syntel December 2011 - December 2012
ING U.S. May 2011 - July 2011
J.P. Morgan November 2010 - April 2011
HP November 2008 - August 2010
Raymond James 2008 - November 2008
Texas Medicaid & Healthcare Partnership - TMHP 2006 - 2008
Skills
Real Estate Financing, Data Warehousing, Foreclosures, Databases, ETL, Real Estate Investment..., Business Analysis, SQL, SDLC, Program Management, Real Estate, Data Migration, Real Estate Transactions, Residential Investment..., Project Management, Data Warehouse..., Requirements Gathering, Data Mining, SQL database design, Data integrity, Microsoft SQL Server, MS Office Suite, Training & Development, Electronic Trading, SQL tuning, VLDB, Healthcare IT, IT Governance, Presentation skills, Solution Architect, Staff mentoring, Organizational..., Critical Path Scheduling, Matrix Management, Microsoft Office, Business Intelligence, Data Modeling, Integration, Healthcare Information..., Visio, Database Design, Oracle, SharePoint, SOA, Performance Tuning, T-SQL, Enterprise Architecture, Quality Assurance, Homeowners, Software Documentation
Education
Western Governors University 2010 — 2016
BS, Computer Science – Databases
University of Phoenix 2007 — 2009
Assoc., Computer Science – Databases
Brainbench 2008 — 2008
Certifications, PROFESSIONAL DEVELOPMENT
FlipAdvantage-Louisville
FlipAdvantage-Louisville
FlipAdvantage-Louisville
Humana January 2014 - Present
Vantiv 2012 - 2013
Wipro Technologies October 2010 - August 2012
Allscripts April 2009 - October 2010
Geometric Ltd. December 2007 - March 2009
Skills
.NET, Agile Methodologies, Payment Card Processing, JSON, C#, APIs, RESTful WebServices, SOA, Integration, Consulting, SDLC, WCF, SQL, Enterprise Integration, Web Services, WPF, Requirements Analysis, PL/SQL, XML, Java, C++, Design Patterns, Servlets, Software Project..., Microsoft SQL Server, Commercial Banking, ASP.NET, Hadoop, Software Development, Business Analysis, Management, restf, Enterprise Architecture, Databases, Splunk
Education
University of Pune 2003 — 2007
BE, Computer Science
University of Pune 2003 — 2007
Bachelor of Engineering (B.E.), Computer Science
Humana, Inc January 2013 - Present
Humana May 2011 - December 2012
Humana February 2009 - May 2011
Humana September 2003 - February 2009
Skills
Customer Service, Disability Insurance, Health Insurance, Insurance, Management, Medicare, Employee Benefits, Marketing, Healthcare, Strategic Planning, Leadership, Project Management, Marketing Communications
Education
University of Phoenix 2004 — 2009
MBA
Humana June 2015 - Present
Humana December 2014 - Present
Walgreens June 2010 - Present
Eli Lilly and Company February 2013 - February 2013
Advanced Infusion Services August 2012 - August 2012
Skills
Teamwork, Medication Therapy..., Medication Adherence, Community Pharmacy, Clinical Research, Addiction Psychiatry, Group Discussions, Pharmacists, Clinical Pharmacy, Pharmacy, Patient Counseling, Pharmacy Automation, Pharmacy Practice, Compounding, Pharmacology, Microsoft Excel
Education
University of Puerto Rico School of Medicine 2009 — 2013
Doctor of Pharmacy (PharmD), Pharmacy
University of Puerto Rico-Mayaguez 2006 — 2009
Chemistry
ThedaCare November 2014 - Present
Network Health WI September 2014 - October 2014
Bellin Health June 2011 - August 2014
Humana March 2005 - June 2011
PMI 2009 - 2009
Skills
Process Improvement, Strategic Planning, Team Building, Business Analysis, Project Management, Program Management, PMP, SharePoint, Requirements Analysis, Healthcare, Project Planning, Management, PMO, Change Management, Leadership, Healthcare Management, Visio, Team Leadership, Healthcare Information..., SDLC
Education
University of Phoenix 2005 — 2007
Master, Business Administration
University of Wisconsin-Oshkosh 1998 — 2003
Bachelor, Marketing/Finance
Brangers Enterprises November 2007 - Present
Humana January 2015 - Present
Humana June 2014 - January 2015
Humana November 2012 - June 2014
ViSalus November 2012 - January 2013
Robert Half Technology August 2012 - November 2012
LeapFrog Interactive August 2012 - November 2012
MEMI Tech, LLC July 2011 - May 2012
Werner Enterprises June 2011 - June 2011
Murray Guard Security January 2008 - June 2010
Skills
CSS, JavaScript, jQuery, HTML, PHP, XML, Visual Studio, Web Development, Microsoft SQL Server, Network Administration, HTML 5, Dreamweaver, Web Design, Computer Repair, Computer Hardware, ASP.NET, MySQL, XSLT, Computer Maintenance, WordPress, Web Logic, Wireless Networking, Google Webmaster Tools, GoDaddy, SOAP, BizTalk, Silverlight, Visual C#, jQuery UI, jQuery Mobile, Microsoft Office 2003, Microsoft Office 2007, NetBeans, Microsoft Office 2010, Microsoft Office 2013, Windows Server 2012, Windows Server 2008 R2, Windows Server 2003, Macromedia Dreamweaver..., Eclipse Juno, UI, UX, Manual Testing, Regression Testing, C#, Test Case Generation, Responsive Web Design, Agile Methodologies, SDLC, SQL
Education
University of Phoenix 2012 — 2014
Bachelor of Science (BS), Information Technology / Web Development, 4.0
Central Hardin High School 1992 — 1998
High School diploma, General Education
C1 Trucking School 2011 — 2011
CDL-A, Truck Driving
ITT Technical Institute 2008 — 2010
Associates, Software Applications & Programming, 3.06
Humana December 2014 - Present
Humana January 2012 - November 2014
Hummingbird Coaching Services October 2010 - December 2011
Hummingbird Coaching Services 2005 - 2011
Coaching Successes, Inc. November 2003 - June 2006
Marcus Corporation - the Pfister Hotel February 2001 - May 2003
Club Corporation of America 1994 - 2001
Skills
Coaching, Wellness, Strategic Planning, Leadership, Team Building, Public Speaking, Leadership Development, Marketing Strategy, Business Development, Account Management, Healthcare, Strategy, Sales, Staff Development, Management, Event Planning, Budgets, Sales Management, Sales Process, New Business Development, Marketing, Organizational..., Training, Employee Benefits, Insurance
Education
University of Phoenix 2001 — 2003
Masters of Arts, Organizational Management
University of Wisconsin-Stout 1988 — 2000
Bachelor of Science, Hospitality and Tourism
Humana August 2013 - Present
Boeing April 2011 - August 2013
The Boeing Company May 2008 - September 2011
The Boeing Leadership Center 2005 - 2008
USAF 1984 - 2004
Skills
Onboarding, Employee Relations, Performance Management, HRIS, Talent Acquisition, Labor Relations, Benefits Administration, HR Policies, Employee Benefits, Human Resources, Employee Engagement, Deferred Compensation, Workforce Planning, Applicant Tracking..., Talent Management, New Hire Orientations, FMLA, EEO, Personnel Management, Organizational Design, Conflict Resolution, Employment Law, Career Development, College Recruiting, Organizational..., Succession Planning, PeopleSoft, Employee Recognition, Employee Training, Leadership, HR Consulting, Coaching, Hiring, Interviews, Leadership Development, Recruiting, Temporary Placement, Performance Appraisal, Management
Education
University of Phoenix 2009 — 2012
Doctoral Student, Management and Organizational Leadership
Webster University 2002 — 2005
M.A., Management and Human Resource Development
Madisonville North Hopkins High 1979 — 1983
High School Diploma, General Studies
Humana October 2012 - Present
Motorola Solutions December 2008 - October 2012
Audiovox Electronics Corp. February 2007 - December 2008
Audiovox Electronics Corp. April 2006 - February 2007
Skills
Inventory Management, Procurement, Budgeting, Data Entry, SAP, Purchasing, Materials Management, Shipping, Accounts Receivable, Database Administration, JD Edwards, UPS, Agile, Spreadsheets, Forecasting, Logistics, Supply Chain Management, Scheduling, Supply Chain, Accounts Payable, ERP, Invoicing, Receiving, Sales, Internet Recruiting, Program Coordination, Budgets, UPS systems, Distribution Center..., Process Scheduler, Agile Methodologies
Education
University of Phoenix 2007 — 2011
Bachelors, Business Administration
Longwood High School
Diploma
Humana October 2013 - November 2014
Humana August 2011 - October 2013
Humana December 2003 - August 2011
Skills
Aseguradoras, Medicare, Liderazgo, Asistencia sanitaria, Healthcare, Leadership, Strategic Planning, Insurance, Health Insurance, Process Improvement, Team Building, Training, Customer Service, Employee Benefits, Management
Education
University of Phoenix 2003 — 2005
maestria, gerencia en servicios de salud
univesidad central de bayamon 1993 — 1997
bachillerato, enfermeria
IASIS Healthcare June 2014 - Present
Humana March 2005 - June 2014
CIGNA Healthcare January 2004 - March 2005
Aetna January 2001 - March 2003
Aetna September 1998 - January 2001
Curative Health Services January 1998 - September 1998
United States Air Force September 1996 - September 1998
United States Air Force June 1992 - January 1996
Geisinger Health System January 1992 - June 1992
University of Scranton 1990 - 1992
Skills
Health Insurance, Medicare, Managed Care, Provider Relations, HMO, Utilization Management, PPO, Medicaid, Network Development, Contract Negotiation, Healthcare Reimbursement, Hospital Reimbursement, Medicare/Medicaid..., Healthcare Management, Accountable Care, Health Care Reform, Provider Network..., Hospitals, Physicians, Healthcare Consulting, EHR, Healthcare Information..., Healthcare, Healthcare Industry, Credentialing, HIPAA, Medicare Part D, Medicaid Managed Care, Medical Compliance, HEDIS, Physician Relations, Utilization Review, ICD-9, Health Policy, Quality Improvement, Practice Management, Revenue Cycle, Medicine
Education
University of Scranton 1990 — 1992
Master of Science (MS), Health/Health Care Administration/Management
University of Pittsburgh 1985 — 1990
Bachelor of Science (BS), Molecular and Cell Biology
University of Pittsburgh 1985 — 1990
Certificate, Conceptual Foundations of Medicine (Medical Ethics)
Humana September 2013 - Present
RxCrossroads December 2012 - September 2013
Humana September 2012 - December 2012
Trover Solutions May 2012 - September 2012
Kindred Healthcare, Inc April 2011 - May 2012
Kindred Healthcare, Inc via KForce May 2011 - August 2011
Wells Fargo Home Equity January 2009 - February 2011
Wells Fargo Home Equity January 2007 - January 2009
Wells Fargo Home Equity January 2005 - January 2007
Wells Fargo Home Equity June 2003 - January 2005
Skills
Customer Service, Change Management, Training, SDLC, Business Analysis, Process Improvement, Enterprise Architecture, Requirements Gathering, Management, Software Documentation, Visio, Sales, Testing, Business Process, Business Process..., Credit, Budgets, Loans, Public Relations, Project Management, Business Requirements, Vendor Management
Education
University of Phoenix 2004 — 2007
Bachelors of Science, Business Administration
Kelly Services December 2011 - Present
Humana May 2010 - December 2011
Lender Processing Services Inc. August 2009 - April 2010
MAXIMUS April 2009 - August 2009
Liberty International Underwriters August 2008 - February 2009
J P Morgan Chase June 2007 - August 2008
Jabil Circuit Inc. February 2005 - May 2007
Wipro Technologies Ltd. (mPower) December 2003 - February 2005
Education
University of Pune 2002 — 2004
Masters in Computer Management, IT Techno Managerial
Humana June 2015 - Present
Norton Healthcare January 2013 - May 2015
Norton Healthcare January 2012 - January 2013
Skills
Healthcare, Epic Systems, HIPAA, Medical Terminology, Medical Records
Education
University of Phoenix 2015 — 2017
Bachelor's degree, Accounting
University of Phoenix
Associate's degree, Accounting
Humana January 2010 - Present
Ceridian January 2006 - January 2010
Ashland April 2003 - December 2005
Computer Consulting Services (CCSC) August 1997 - June 2002
Spoornet January 1995 - August 1997
Skills
Benefits Administration, Recruiting, Employee Benefits, Organizational..., Project Management, Organizational Design, Onboarding, Training, Management, Talent Management, Human Resources, Employee Relations, Personnel Management, Succession Planning, Change Management, Human Capital, Workforce Planning, Talent Acquisition, Coaching, Performance Management, Employee Engagement, HRIS, HR Consulting, Organizational..., Executive Coaching, Leadership Development
Education
University of Pretoria/Universiteit van Pretoria 1995 — 1998
Masters of Business
University of Pretoria/Universiteit van Pretoria 1991 — 1994
Bachelors in Human Resources Management
Humana February 2013 - Present
Brinkman Financial Company, LLC. (BFC) September 2009 - February 2013
DHL Express USA March 2001 - September 2009
eLoyalty 1999 - 2001
MicroAge 1997 - 1999
Skills
Business Strategy, Mergers, Communication Training, Payment Industry, Vendor Management, Cross-functional Team..., Product Management, Project Portfolio..., Program Management, Business Process..., Business Analysis, Account Management, Change Management, Outsourcing, Cloud Computing, Team Leadership, Customer Experience, Enterprise Software, Strategic Planning, Business Development, E-commerce, CRM, Process Improvement, Management, Business Intelligence, Call Centers, Leadership, Competitive Analysis, SDLC, Business Process, Budgets, Software Development, Marketing, Mergers & Acquisitions, Sales, Strategy, Marketing Strategy, Talent Management, Project Planning, B2B, Consulting, Pre-sales, Product Development, Customer Satisfaction, Integration, Customer Retention, IT Strategy, Agile Methodologies, Project Delivery, PMO
Education
University of Phoenix
BSBM
University of Phoenix, BSBM
BSBM
Humana 2005 - 2012
Skills
Health Insurance, Insurance
Education
University of Phoenix 1997 — 1999
Master of Arts in Organizational Management (MAOM), 3.87
University of Phoenix 1995 — 1997
Bachelor of Arts in Business Administration (BSBA), 3.5 GPA
American Family Insurance December 2011 - Present
QBE Insurance May 2011 - October 2011
QBE Insurance May 2010 - May 2011
Humana February 2009 - May 2010
Drake & Company April 2006 - April 2009
Family and Children's Center 2005 - 2006
University of Wisconsin-La Crosse - Office of Resident Life 2003 - 2005
Skills
Employer Branding, Employee Referral..., Recruiting, Sourcing, College Recruiting, Talent Acquisition, Applicant Tracking..., Resume Writing, Onboarding, Human Resources, Employee Benefits, Management, PeopleSoft, Interviews, Process Improvement, Leadership Development, Leadership, Employee Relations, Executive Search, Talent Management, Customer Service, Sales, Taleo, Workforce Planning, Networking, Training, Temporary Placement, Technical Recruiting, Performance Management, Internet Recruiting, Employee Engagement, Career Development, Succession Planning, New Hire Orientations
Education
University of Phoenix 2006 — 2008
Masters, Business Administration
University of Wisconsin-La Crosse 2001 — 2005
Bachelors of Science, Psychology
Humana July 2015 - Present
Humana September 2012 - July 2015
PeaceHealth March 2010 - September 2012
DOD June 2008 - March 2010
Skills
Case Management, Utilization Management, Utilization Review, Medicare, Medical Case Management, Managed Care, Patient Education, Quality Improvement, HMO, Certified Case Manager, Case Managment, Disease Management, Nursing, Strategic Planning, Hospitals, Healthcare Management, Healthcare
Education
University of Phoenix 2014 — 2016
Master of Management, Business Administration and Management, General
University of Phoenix
BSN, Registered Nursing/Registered Nurse
Triple S Salud July 2015 - Present
Humana November 2010 - July 2015
Triple C, Inc June 2007 - November 2010
Overseas of The Americas January 2007 - April 2007
PRG Schultz April 2005 - December 2006
Office Plus May 2003 - March 2005
Skills
Accounting,..., Accounts Payable, Analysis, Finance, Human Resources, Microsoft Excel, Healthcare, Health Insurance, Leadership, Managed Care, Medicare, Microsoft Office, Process Improvement
Education
University of Puerto Rico-Bayamon 2000 — 2005
Bachelor Degree in Business Administration, Major in Accounting
Humana November 2012 - Present
Safeway March 2010 - November 2012
The Home Depot October 2005 - February 2010
Shugrue's 2004 - 2006
Shugrue's 2004 - 2006
Mastro's Steakhouse June 2004 - October 2005
Skills
Accounting, Process Improvement, Strategic Planning, Project Management, Customer Service, Microsoft Excel, Management, Leadership, Sales, Training, Team Building
Education
University of Phoenix 2010 — 2011
Master's of Science, Accountancy
University of Phoenix 2008 — 2009
Master of Business Administration (M.B.A.)
University of 2004 — 2007
Bachelor's of Science, Business Management
Humana December 2013 - Present
Humana December 2013 - August 2014
Humana February 2013 - December 2013
Bay Area Treatment Center July 2011 - February 2013
The Haven of RCS January 2011 - February 2013
Skills
Training Facilitation, Curriculum Development, Employee Training, Virtual Learning, Project Management, Public Administration, Mental Health, Case Management, Program Coordination, Mental Health Counseling, Advocacy, Grant Writing, Leadership, Social Services, Lifestyle Coaching, Victim Services, Supervising, Case Managment, Multi Tasking, Large Projects, Distance Learning, Microsoft Word, SnagIt, Emergent Curriculum, Community Outreach, Policy, Public Speaking, Program Development, Leadership Development, Management, Nonprofits, Research, Training, Mentoring, Program Management, Teaching, Social Media, Strategic Planning, Healthcare, Customer Service, Team Building, Coaching, Process Improvement, Microsoft Excel
Education
University of Phoenix 2015 — 2017
Master's degree, Adult and Continuing Education and Teaching, 4.0
Villanova University 2013 — 2014
Master's Level Administration Classes, Public Administration
St. Petersburg College 2010 — 2012
Bachelor's of Applied Science, Public Administration
University of Phoenix 2000 — 2003
Criminal justice studies- undergraduate, Criminal Justice/Safety Studies
Humana July 2013 - Present
AT&T Advertising Solutions October 2011 - July 2013
Anthem Blue Cross and Blue Shield January 2009 - December 2012
Sprint September 2000 - October 2008
US West Wireless 1998 - 2000
Skills
Strategic Planning, Process Improvement, Marketing, CRM, Leadership, Team Building, Contract Negotiation, New Business Development, Customer Service, Operations Management, Negotiation, B2B, Training, Strategic Partnerships, Vendor Management, Management, Business Development, Insurance, Sales, Sales Operations, Forecasting, Dental Insurance, Vision Insurance, Final Expense Planning, Life Insurance, Term Life Insurance, Whole Life, Medicare Advantage, Medicare Part D, Medicare/Medicaid..., Medicare Prescription..., Medicare, Medicaid, Marketing Strategy, Direct Sales, Lead Generation, Call Centers, Employee Benefits, Coaching, Advertising, Health Insurance, Account Management, Sales Presentations, Long-term Care, Managed Care, Market Planning, Direct Marketing, Sales Process, Selling, Program Management
Education
University of Phoenix
Business Management/Marketing
Humana October 2013 - Present
Humana March 2011 - October 2013
Skills
Health Insurance, Customer Service, Employee Benefits, Team Building, Leadership, Coaching, Training, Project Management
Education
University of Phoenix
Humana March 2014 - Present
Humana October 2007 - April 2014
Rockhill Orthopaedics November 2001 - October 2007
Skills
Health Insurance, Insurance, Employee Benefits, Disability Insurance, Life Insurance, Health Savings Accounts, Medicare, Term Life Insurance, Commercial Insurance, Sales, Workers Compensation, Claims Management, Long-term Care, Customer Service, Management, Strategic Planning, Team Building, Healthcare, Leadership
Education
University of Phoenix 2011 — 2014
Bachelor of Science (B.S.), Business Management
Taylor Freezer June 2011 - January 2013
Humana September 2006 - July 2010
Allstate January 2003 - December 2005
Motorola March 1999 - August 2002
Skills
Selling, Time Management, Insurance, Customer Service, Health Insurance, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Property & Casualty..., Employee Benefits
Education
University of Phoenix 2007 — 2009
Associates
Aetna October 2014 - Present
Humana August 2012 - September 2014
CVS Caremark Corporation May 2008 - May 2012
CVS Caremark Corporation February 2007 - May 2008
Skills
Managed Care, Medicare, Pharmacy Benefit..., Medicaid, Medicare Part D, Pharmacy, HIPAA, Training, Health Insurance, Leadership, Healthcare Industry, Healthcare, Employee Benefits, Process Improvement, Call Centers, Pharmaceutical Industry, Management, Disease Management
Education
University of Phoenix 2003 — 2006
Bachelor of Science (BS), Business Management, General
Presidio 2013 - Present
iLuMinA Solutions, Inc. 2008 - 2012
Humana 2005 - 2008
Skills
Business Process..., Business Process, Program Management, SAP, Change Management, Strategic Planning, Strategy, Business Analysis, Advertising, Social Media, Strategic Human..., Recruiting, Marketing..., Marketing Strategy, Human Resources, Marketing, Management, Project Planning, Sales, Management Consulting, Business Development, Market Research, Training, Leadership, Budgets, Process Improvement
Education
University of Puerto Rico-Rio Piedras 1998 — 2003
BA, Marketing and Human Resources
Citi April 2015 - Present
Omnicare March 2013 - January 2015
Humana January 2012 - March 2013
Humana April 2007 - January 2012
Western & Southern Financial Group December 2005 - April 2007
Brantley Security Services March 2004 - November 2005
Skills
Call Centers, Process Improvement, Outlook, Recruiting, Human Resources, Training, Customer Service, Management, Coaching, Employee Benefits, Leadership, Team Building, Microsoft Office, Forecasting, Payroll, PowerPoint, Microsoft Excel, Interviews, Teamwork, Time Management, Insurance, Customer Satisfaction, Microsoft Word, Strategic Planning, Supervisory Skills, Pharmacy Operations, Targeted Selection, Workforce Management, Word, Excel, Project Management, Microsoft SQL Server, Data Analysis, Interviewing Skills
Education
University of Phoenix 2011 — 2013
Masters, Business Administration
University of Phoenix 2009 — 2011
Bachelors, Business Management
National College of Business & Technology 2005 — 2007
Associates, Business Management
State of Montana, Department of Transportation June 2013 - Present
Hewlett-Packard October 2011 - May 2013
Dennis Consulting Group August 2011 - October 2011
ForwardHindsight, Inc. December 2009 - July 2011
Dennis Consulting Group January 2009 - November 2009
KBR August 2008 - December 2008
UnitedHealth Group January 2001 - June 2008
CareFirst BlueCross/BlueShield January 2000 - January 2001
The Western Pennsylvania Healthcare System 1998 - 1999
Humana January 1997 - August 1998
Skills
P&L Responsibility, Training, Vendor Management, @Risk, Strategic Planning, Cross-functional Team..., Change Management, Program Management, Performance Management, Process Improvement, Leadership, Leadership Development, Project Management, P&L Management, Organizational..., Operations Management, Management, Team Leadership, Business Intelligence, Six Sigma
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1994 — 1996
Master of Health Administration, MHA, Healthcare
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1994 — 1996
Master of Business Administration, MBA, Accounting
United States Marine Corps 1986 — 1994
Leadership
Texas A&M University, College Station, Texas 1982 — 1986
Bachelor of Business Administration, BBA,, Accounting
Cedar Falls High School, Cedar Falls, Iowa 1979 — 1981
Diploma
WellPoint May 2013 - Present
Humana July 2012 - April 2013
NASCO, Inc June 2011 - April 2012
WellPoint December 2007 - December 2010
Ident-A-Kid Franchising Corp. September 2001 - December 2007
Nabisco Biscuit Company February 1988 - April 1995
Skills
Customer Relations, Program Management, Cross-functional Team..., Operations Management, Documentation, Analysis, Continuous Improvement, Cost, PMP, PMO, Project Portfolio..., MS Project, Process Improvement, Change Management, SDLC, Business Analysis, Project Planning, Vendor Management, Software Project..., PMI, Project Delivery, PMBOK, Risk Management, Resource Management, Strategic Planning, Business Process..., Integration, Team Building, Project Execution, Stakeholder Management, Process Development, Budgeting, Portfolio Management, Risk Mitigation, Product Development, Problem Solving, Planning, Quality Assurance, Contract Management, Business Transformation, Business Management, People Management, IT Management, Project Management, Team Leadership, Certified Project..., Management
Education
University of Phoenix 2009 — 2011
MBA, Business Administraqtion
Winston-Salem State University 1990 — 1993
B.S. Information systems, Business Information Systems
Humana December 2014 - Present
WellMed Medical Management April 2011 - November 2014
WellMed Medical Management May 2005 - April 2011
PacifiCare July 2003 - August 2004
PacifiCare October 1997 - July 2003
Skills
Healthcare Management, Healthcare, HIPAA, EMR, Process Improvement, Strategic Planning, Team Building, Revenue Cycle, Insurance, Business Process..., Customer Service, Medicare, Microsoft Excel, Change Management, Microsoft Office, Leadership, Managed Care, PowerPoint, Project Management, Team Leadership, Coaching, Leadership Development, Employee Relations, Recruiting, Healthcare Industry, Health Insurance, Conflict Resolution, Provider Relations, ICD-9, Medical Terminology, Return on Investment, Windows, Medical Billing, Data Analysis, Revenue Cycle Management, Healthcare Information..., Budgets, Medicaid, Physician Relations, Healthcare Consulting, Hospitals, EHR, Home Care, Quality Improvement, Patient Safety, Utilization Management, Software Documentation, Policy, Disease Management
Education
University of Phoenix 2009 — 2010
Master of Business Administration
University of Phoenix
BS, Health Administration
Humana September 2011 - Present
ATA College January 2012 - March 2012
Humana October 2009 - September 2011
Louisville Dermatology Clinic October 2007 - October 2009
Practice Administration and Solutions/Occupational Kinetics February 2005 - October 2007
Education
University of Phoenix
Bachelor’s Degree, Management
Humana January 2014 - Present
Arbonne International LLC May 2012 - Present
Bright Horizons September 2006 - December 2013
Primerica Financial Services 2005 - 2008
Harris Rothenberg 1998 - 2006
Skills
Account Management, Email Marketing, Customer Service, Public Speaking, Coaching, Event Planning, Leadership, Business Strategy, Leadership Development, Team Building, Training, Organizational..., Sales, Strategic Planning, Fundraising, Management, Program Management
Education
University of Rhode Island 1990 — 1994
Bachelor of Arts (B.A.), Psychology
North Salem High School
Greater Green Bay YMCA November 2010 - Present
Humana 2009 - 2010
Logic (Micro Dynamics Corporation) July 2003 - November 2008
Paper Magic Group February 2000 - June 2003
Advanced Circuits 1997 - 2000
Skills
Leadership, Training, Leadership Development, Human Resources, Management, Performance Management, Coaching, Process Improvement, Strategic Planning, HRIS
Education
University of Phoenix 2005 — 2008
MBA, Business Administration
University of Wisconsin-Oshkosh 1993 — 1997
Bachelor of business administration, Finance, Human Resosurces
Humana July 2012 - Present
Altria September 1997 - December 2011
Skills
Cross-functional Team..., Vendor Management, Business Analysis, Process Improvement, Enterprise Architecture, Project Management, Change Management, IT Strategy, Business Intelligence, Strategic Planning, Team Leadership, IT Management, Program Management, Business Process..., Data Analysis, Analysis, Integration, Data Warehousing, Team Building, Sarbanes-Oxley Act, SDLC, PMO
Education
University of Virginia 2002 — 2003
MS, Information Systems Management
University of Richmond - Robins School of Business 1999 — 2002
MBA, Finance
Virginia Military Institute 1992 — 1996
Bachelor of Science (BS), Mathematics and Computer Science
Walgreens May 2011 - Present
Humana 2005 - 2011
Caterpillar 2001 - 2005
U.S. Chamber of Commerce 1995 - 2001
Chamberbiz 1999 - 2000
Skills
Corporate Communications
Education
University of Richmond 1991 — 1995
mary seat of wisdom 1987 — 1991
elementary
Humana October 2012 - Present
Discovery Vitality May 2007 - September 2012
Education
University of Pretoria/Universiteit van Pretoria 2003 — 2006
Bsc(Hons), Actuarial Science
Pretoria Boys High School 1998 — 2002
Humana March 2012 - Present
Genzyme Genetics January 2007 - March 2012
Sherwin WIlliams Company 2000 - 2006
Skills
HRIS, Human Resources, Onboarding, Workforce Planning, Benefits Administration, Employee Relations, Team Building, Performance Management, Recruiting, Succession Planning, Talent Management
Education
University of Phoenix
Masters of Arts, Organizational Management, Human Resources and Organizational Development
KBACE Technologies, Inc. April 2011 - Present
Computer Aid, Inc. July 2010 - April 2011
Cincinnati Public Schools May 2005 - July 2010
Humana January 2002 - May 2005
Keane November 1997 - January 2002
Patni Computer Systems 1994 - 1997
Skills
Oracle E-Business Suite, Oracle HR, Oracle Applications, PL/SQL, SDLC, Requirements Analysis, SQL*Plus, Oracle Discoverer, Oracle Reports, Oracle, Business Analysis, HRIS, ERP, Requirements Gathering
Education
MIT, Pune 1989 — 1992
Bachelor of Science, Computer Engineering
University of Pune 1989 — 1992
BS, Computer Engineering
NTT DATA October 2012 - Present
Humana 2012 - 2013
Syntel December 2009 - October 2012
Humana 2012 - 2012
The Harbinger Group January 2007 - December 2009
Harbinger Systems Pvt. Ltd. January 2007 - December 2009
Skills
JSON, JavaScript, XML, AJAX, Visual Studio, ASP.NET, C#, .NET, WCF, Microsoft SQL Server, Agile Methodologies, LINQ, ASP.NET MVC, ADO.NET, Web Services, SQL
Education
University of Pune 2005 — 2007
MCS, Computer Science
A. K. Waghmare School
A. K. Waghmare School
Coca-Cola Refresments February 2014 - Present
JoAnn's August 2013 - Present
Humana October 2011 - February 2013
Tastefully Simple November 1999 - December 2012
xpedx November 1999 - October 2009
Skills
Strategic Sourcing, Contract Negotiation, Written & Oral..., Presentation Development, Microsoft Word, Inventory, Problem Solving, Negotiation, PowerPoint, CRM, Creative Problem Solving, Supplier Negotiation, Supplier Sourcing, Supplier Development, Purchasing Negotiation, Project Management, Project Delivery, Client Presentation, Persuasive Presentations, Reports, Customer Service, Long-term Customer..., Trend Identification, Inventory Tracking, Microsoft Excel, Microsoft PowerPoint, Multitasking Skills, SAP, Salesforce.com
Education
University of Phoenix 2010 — 2014
Bachelor's Degree, Project Management, 3.6
S.M. Promen, LLC December 2009 - Present
S.M. Promen, LLC. 2009 - 2010
S. M. Promen, LLC. 2009 - 2010
BCA Stone Crest Health Care Center 2008 - 2009
Specialty Hospital of Washington-Hadley May 2007 - July 2008
Speciality Hospital of New Orleans 2004 - 2006
Children's Comprehensive Services 1998 - 2003
humana 1980 - 1983
Skills
Physician Relations, Healthcare Management, Healthcare, Strategic Planning
Education
University of Rochester 1971 — 1977
Humana November 2014 - Present
Humana March 2007 - Present
Skills
Insurance
Education
University of Phoenix Online
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2014 - Present
Humana August 2013 - July 2014
Mercer June 2012 - August 2013
The Meltzer Group January 2011 - June 2012
Kaiser Permanente July 2008 - January 2011
Coventry Health Care January 2003 - June 2008
Skills
Employee Benefits, Health Insurance, Medicare, Vendor Management, Analysis, Training, Strategic Planning, Business Development, Program Management, Management, Sales, Business Process, New Business Development, Competitive Analysis, Insurance
Education
University of Pittsburgh 1999 — 2003
B.A. in Communications
Group Insurance Commission February 2011 - Present
Humana 2008 - 2008
Clearpoint March 2005 - July 2007
AIM Healthcare 2002 - 2004
AIM Healthcare 2001 - 2002
Skills
Management Consulting, Program Management, Project Management, Strategic Planning, Process Improvement, Cross-functional Team..., Budgets, Strategy
Education
Vanderbilt University - Owen Graduate School of Management 2007 — 2009
MBA, Healthcare, Human Organizational Performance
University of Rochester
BA, Health and Society
Precision for Value January 2015 - Present
Hobart Core August 2013 - January 2015
The Hobart Group April 2012 - July 2013
Humana Pharmacy Solutions, Inc. July 2011 - April 2012
Humana July 2005 - June 2011
Education
University of Pittsburgh 1997 — 2003
Pharm.D., Pharmacy
Calming Hands Massage Therapy. LLC January 2003 - Present
Stampin' Up! June 2000 - Present
Ethicon Endo-Surgery November 2005 - December 2012
Humana 2009 - 2011
Sara Lee 2003 - 2005
Luxottica Retail 1999 - 2003
Skills
Customer Service, Microsoft Excel, Microsoft Office, Project Management, Data Analysis, Leadership, Microsoft Word, Sales, Event Planning
Education
University of Pittsburgh 1992 — 1994
Bachelor, Management, Psychology
Westmoreland County Community College 1989 — 1991
transfer credits
Mount Pleasant Area High School 1984 — 1989
Diploma
St. Mary's Medical Center September 2014 - Present
Humana August 2010 - September 2014
Integrity Staffing Solutions November 2009 - June 2010
Banner Health Systems September 1997 - February 2009
Skills
Inventory Management, Contract Negotiation, Customer Service, Operations Management, Process Improvement, Leadership, Materials Management, Warehousing, Call Centers, Logistics, Team Building, Sales, Training, Change Management, Selling, Shipping
Education
University of Phoenix 2006 — 2010
Business Management, Business Management
MAPFRE Insurance September 2009 - Present
Humana September 2007 - September 2009
Motorola December 1997 - December 2005
Skills
Recruiting, Human Resources, Employee Benefits, Employee Relations, Compensation, Organizational..., Succession Planning, Employment Law..., EHS, Security Management, Performance Management, Talent Management, Policy Development, Strategic Planning, Human Resource Planning, Operations Management, Change Management, Onboarding, Exit Process, Workplace Violence, Crisis Management, Employee Training, Employee Engagement
Education
University of Phoenix 2006 — 2010
Master's Degree, Business Adminstration HR
Humana December 2013 - Present
Humana April 2012 - December 2013
Humana, Inc October 2008 - April 2012
Humana 2010 - 2012
Broward Surgical Associates, Inc January 1995 - October 2008
Skills
Provider Relations, Healthcare Industry, Healthcare, Strategic Planning, Team Building, Credentialing, Medicare, PPO, Hospitals, Medicaid, HMO, Managed Care, Health Insurance, Healthcare Consulting, Management, Healthcare Information..., Executive Management, HIPAA, Network Development, Insurance, Analysis, Physician Relations, Revenue Cycle, EMR, Health Policy, Health Information..., CPT, Claim, Disease Management, EHR, Employee Benefits, Healthcare Management, Healthcare Reimbursement, Human Resources, ICD-10, ICD-9, Informatics, JCAHO, Long-term Care, Medical Billing, Medical Coding, Medical Compliance, Medical Records, Medical Terminology, Performance Improvement, Physicians, Practice Management, Quality Improvement, Revenue Cycle Management, Strategy
Education
University of Phoenix 2011 — 2013
Master of Business Administration (MBA) concentration Healthcare Administration, healthcare administration
University of Phoenix 2006 — 2010
BSB/M, Business Administration and Management, General
Humana March 2008 - Present
Wahlstrom Group June 2006 - October 2007
Courtyard by Marriott 2005 - 2006
Education
University of Rhode Island - College of Business Administration 2001 — 2005
Bachelors, Marketing/Advertising
Centene Corporation August 2012 - Present
WellCare February 2008 - August 2012
Humana February 2005 - February 2008
Education
University of Phoenix 2011 — 2013
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Humana May 2010 - October 2012
HealthAmerica September 1998 - November 2009
The MetroHealth System 1990 - 1998
Skills
Health Policy, Contract Negotiation, Budgets, PPO, Healthcare Industry, Credentialing, HMO, Management, Strategy, Physicians, Business Analysis, Succession Planning, Staff Development, Employee Benefits, Training
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1973 — 1974
MBA
University of Pittsburgh
BA, Sociology and Political Science
Humana November 2014 - Present
AvMed Health Plans December 2013 - November 2014
Value Options August 2012 - December 2013
CIGNA Healthcare March 2008 - September 2012
Edward Jones May 2004 - February 2008
Humana March 2003 - May 2004
Humana October 2000 - March 2003
HIP 1998 - 1999
HIP 1998 - 1999
HIP 1998 - 1999
Skills
Managed Care, Healthcare, Financial Analysis, Provider Relations, Contract Negotiation, Strategic Planning, Negotiation, Contract Negotiations, Medicare, HMO, Analysis, Network Development, Provider Contracting, Budgeting, Team Building, Health Insurance, PPO, Hospitals, Healthcare Industry, Physicians, Medicaid
Education
University of Pittsburgh 1992 — 1993
MBA, Finance
Waynesburg University 1981 — 1985
BS, Accounting
Humana October 2005 - Present
Centennial de Puerto Rico (AT&T) January 1999 - September 2005
Centennial de Puerto Rico January 1999 - January 2001
Skills
AS 400 System, Inbound Lead Generation, Inbound Marketing, Microsoft Office, Telemarketing, Sales, Direct Sales, Call Center, Cold Calling, Customer Service, Customer Retention, Customer Satisfaction, Training, Medicare, Medicare Advantage, Medicare Prescription..., Exceed Sales Goals, Call Centers, Recruiting, Team Building, Management, Performance Management, Sales Management, Employee Benefits, Insurance, Employee Training, Onboarding, Health Insurance, Healthcare, Account Management, Teamwork, Employee Relations, Hiring, Process Improvement, Time Management, Human Resources, Customer Experience, Sales Operations, Team Leadership, Leadership, Strategic Planning, Coaching, Benefits Administration, Business Development, Cross-functional Team..., Medicare Part D, Marketing, Negotiation, New Business Development, Talent Acquisition
Education
University of Phoenix 2008 — 2010
MBA, Global Management
Universidad Interamericana 1993 — 1998
Bachelor of Business Administration (B.B.A.), Marketing
Humana November 2013 - Present
Thirty-One Gifts June 2011 - Present
Cincinnati Childrens Hospital Medical Center July 2003 - November 2013
Tri-Health Sleep and Alertness Center 2001 - 2003
Roger's Jewelers 1999 - 2003
Skills
Hospitals, Mental Health, Adolescents, Group Therapy, Healthcare, Cpr Certified, Crisis Intervention, Team Leadership, Strategic Planning, Clinical Research, Case Management, Social Services, Inpatient, Leadership Development, Community Outreach, Case Managment, Epic Systems, Healthcare Management, Program Development, Research, Sales, Psychology, Nonprofits, Public Speaking, Training, Operations Management, Fundraising, Treatment, Teaching
Education
University of Phoenix 2007 — 2009
Doctoate of Business Administration, Business Administration and Management, General
University of Phoenix 2007 — 2009
MBA/Masters in Healthcare Administration
Humana February 2013 - Present
Shine Family Foundation October 2012 - Present
St. Rose Dominican Hospitals August 2011 - Present
US Navy Recruiting District San Diego January 2012 - December 2012
University of Colorado Denver June 2009 - December 2009
West Hills College August 2005 - June 2006
West Hills College August 2005 - June 2006
Skills
Microsoft Office, Psychology, PowerPoint, Microsoft Word, Research, Microsoft Excel, Public Speaking, Mental Health, Psychotherapy, Customer Service, SPSS, Teaching, Teamwork, Group Therapy, Adolescents, Healthcare, Non-profits, Social Media, Leadership, Social Networking, Team Building, Conflict Resolution, Strategic Planning, Team Leadership, Public Relations, Nonprofits, Event Management, Time Management
Education
University of Phoenix 2011 — 2013
Master of Arts (M.A.), Marriage and Family Therapy/Counseling
University of Colorado at Denver 2007 — 2010
Bachelor of Science (B.S.), Psychology, Honors Graduate
West Hills College Lemoore 2004 — 2006
Associate of Arts (AA), Psychology, Honors Graduate
Humana February 2002 - Present
Cyll Enterprises 1997 - February 2002
P. Gilles MD 1991 - February 1997
Skills
Microsoft Office, Proficient, Computer Skills, Health Assessment, Medicare, Healthcare, Health Insurance, Insurance, Medical Records, Computer Proficiency, Case Managment, Hospitals, Medical Terminology, Healthcare Management, Home Care, Acute Care, Case Management, Nursing, Inpatient
Education
University of Phoenix 2008 — 2012
Masters, Health Care Administration/Informatics
University of Phoenix 2001 — 2008
BSN, Nursing, A
Humana September 2009 - Present
???? 2007 - 2009
MILA 2001 - 2005
Accredited Home Lenders 1998 - 2000
Amercredit Mortgage 1997 - 1999
The Money Store 1995 - 1998
Skills
Sales Management, Health Insurance, Insurance, Customer Service, Cold Calling, Term Life Insurance, Direct Sales, Sales, Account Management, Sales Presentations, Team Building, Customer Satisfaction, Small Business, Training, Marketing, Leadership
Education
University of Rio Grande and Rio Grande Community College 1982 — 1986
BS, Business Mngt
Mt Gilead High School 1979 — 1982
High School Diploma
University of Phoenix Administrative AssistantTulsat-ArizonaJune 2015 - Present
Aflac 2014 - 2014
Maricopa County 2013 - 2013
Manheim April 2010 - July 2012
NetVersant October 2006 - December 2008
FNT - Fiber Network Training May 2005 - July 2006
Humana 2004 - 2006
Humana May 1999 - June 2004
Humana December 1999 - March 2004
CCN, Inc. December 1996 - May 1999
Skills
Networking, Insurance, Health Insurance, Customer Service, RFP, Outlook, Employee Benefits, Spreadsheets, Microsoft Word, Team Building, Recruiting, Training, Management, Policy, Leadership, Sales, Program Management, Account Management, Strategic Planning
Education
University of Phoenix 2014 — 2015
Master of Business Administration (M.B.A.), Business, Current 3.75
University of Phoenix 2011 — 2013
BS, Business Management
Everest College Phoenix 2009 — 2011
AA, Paralegal Studies
International Business College 1987 — 1988
Diploma, Legal Support Services, 4.0
Andress High School 1981 — 1983
Diploma, Academic Requirements
Humana July 2012 - Present
Puerto Rico Department of Health June 2010 - June 2012
Puerto Rico Department of Health August 2004 - June 2010
Skills
Strategic Planning, Insurance, Public Health, Research, Statistics, Process Improvement, Grant Writing, Public Speaking, Epidemiology, Evaluation, Health Insurance, Health Policy, Healthcare, Managed Care, Data Analysis, Leadership
Education
University of Puerto Rico, Medical Sciences Campus, Graduated School of Public Health 2002 — 2004
Master of Science (MS), Epidemiology
University of Puerto Rico-Rio Piedras 1997 — 2004
Bachelor of Science (BS), Biology, General
State of Arizona May 2015 - Present
American Express February 2014 - May 2015
Syntel August 2008 - May 2015
Humana May 2013 - January 2014
American Express February 2011 - April 2013
American Express August 2010 - January 2011
Eximiuus Technologies 2007 - 2008
Skills
ASP.NET, WCF, Web Services, Agile Methodologies, .NET, C#, SDLC, Requirements Analysis, PL/SQL, Requirements Gathering, VB.NET, SOA, SSIS, ASP.NET MVC, ADO.NET, XML, Microsoft SQL Server, SQL, Oracle, TFS, Software Design Patterns, MVC, jQuery, Visual Studio, DB2, LINQ, JSON, JavaScript
Education
University of Pune 2004 — 2006
Master of Science (Computer Science), Computer Science
Kentucky Cabinet of Technology September 2014 - Present
ConniesLove Inc. January 2014 - Present
DyvineDva Styles Inc. August 2013 - Present
Appriss October 2011 - June 2014
SHPS 2010 - 2012
PNC June 2008 - September 2008
Humana 2006 - 2008
Skills
Risk Management, Security Policy & Design, Security Audits, Encryption, SDLC, SharePoint, PCI Standards, Databases, HIPAA, ITL, Access, Software Documentation, Troubleshooting, DLP, Unix, VPN, LogRhythm, SQL, Testing, Analysis, Microsoft Excel, Active Directory, Business Analysis, Access Database, Servers, Process Improvement, Business Intelligence, Requirements Analysis, Visio, Identity Management, Microsoft SQL Server, Project Management, Software Implementation, Requirements Gathering, Healthcare Information..., Vendor Management, Agile Methodologies, XML, •HTML •ASP & ASP.NET..., Software Project..., Integration, Security, JavaScript, Web Applications, Business Process, Cisco Technologies, Oracle Applications, FrontRange, Service Desk Management, Windows
Education
University of Phoenix 2009 — 2012
Bachelor of Technology (BTech), Computer and Information Systems Security/Information Assurance
Guardian Life October 2013 - Present
Guardian Life May 2013 - October 2013
Guardian Life February 2011 - May 2013
Humana 2009 - 2011
Foot Locker 2008 - 2009
Skills
Call Center, Excel, Customer Service, Employee Relations, Word, Microsoft Access, Microsoft Excel, Microsoft Word, Access, Call Centers, Customer Satisfaction, Analysis, Insurance, Operations Management, Sales, Team Leadership, Process Improvement, Account Management, Management, Business Analysis, Data Analysis, Coaching, Negotiation, Forecasting, Change Management, Human Resources, Strategic Planning, Sales Management, Time Management, Microsoft Office, Recruiting, Program Management, Vendor Management, Training, Team Building, Budgets, Leadership, Project Management, Performance Management, Team Management, Workforce Management, Employee Benefits, Strategy, Customer Retention, Business Process..., Customer Experience, Cross-functional Team..., CRM, Analytics, Leadership Development
Education
University of Phoenix 2010 — 2011
MBA
University of Wisconsin-Oshkosh 2006 — 2009
Bachelor of Science (B.S.), History
Lincoln High School
Abacus Business Solutions September 2012 - Present
Grus December 2011 - May 2012
All's Well Health Care Services June 2011 - December 2011
Sanford-Brown Institute August 2010 - April 2011
Humana June 2008 - August 2010
Express Employment Professionals December 2000 - May 2008
Skills
Career Counseling, Resume Writing, Curriculum Development, Higher Education, Staff Development, Adult Education, Teaching, Classroom, Job Search, Career Development, Resume, Public Speaking
Education
University of Phoenix 2007 — 2009
Associate's degree, Business Administration and Management, General
Humana May 2005 - Present
Skills
Health Insurance, Network Development, Health Policy, Managed Care, Medicaid, Medicare, Credentialing, Disease Management, HMO, Medicaid Managed Care, PPO, Utilization Management, HEDIS, NCQA, Healthcare, HIPAA, Healthcare Consulting, Healthcare Management
Education
University of Phoenix 2012 — 2014
Associate of Arts and Sciences (AAS), Health/Health Care Administration/Management
SmileFaith Foundation June 2012 - Present
All's Well Health Care Services June 2011 - December 2011
Sanford Brown Institute - Tampa, FL August 2010 - April 2011
Humana April 2008 - August 2010
Express Employment Professionals - Bowling Green, KY December 2000 - March 2008
Education
University of Phoenix 2007 — 2009
Associates, Business
Amerihealth NJ April 2012 - Present
Independence Blue Cross September 2008 - March 2012
Humana February 2007 - August 2008
Horizon Blue Cross Blue Shield of New Jersey January 1999 - January 2007
Education
University of Phoenix
Bachelor, Business Management
Syntel September 2010 - Present
Humana January 2009 - June 2012
MMF Systems (I) Pvt Ltd April 2005 - September 2008
Skills
Active Directory, Microsoft Exchange, Virtualization, Windows Server, VMware, ITIL, Disaster Recovery, IIS, Microsoft SQL Server, Data Center, IT Service Management, Operating Systems, Cloud Computing, Security, VMware Infrastructure, System Administration, Oracle, DNS, VMware ESX, Servers, Requirements Analysis, SDLC, IT Operations, Unix, DHCP, SharePoint, IT Management
Education
University of Pune 2000 — 2005
Master of Computer Applications (M.C.A.), Computer Systems Networking and Telecommunications
The Chicago School of Professional Psychology September 2014 - Present
King Kid's Learning Center August 2010 - June 2014
Memorial Hermann Healthcare System November 2006 - May 2010
Methodist Health System August 2001 - November 2006
The Woman's' Hospital of Houston April 1995 - August 2001
Humana April 1985 - April 1995
Skills
Crisis Intervention, Mental Health, Chemistry, Community Outreach, Laboratory, Testing, Child Development, Teaching, Medicine, Quality Control, Microsoft Office, Customer Service, Interventions, Cpr Certified, Nursing, Social Services, Training, Microsoft Word, Program Development, Psychotherapy, Psychology, Microbiology, Public Speaking, Staff Development, Group Therapy, Case Managment
Education
University of Phoenix 2010 — 2014
Psychology
Lee College 1970 — 1973
clerical and clinical laboatory studies
Humana June 2014 - Present
Humana July 2013 - June 2014
UPMC January 2011 - May 2013
Team Pittsburgh Aquatic Club September 2009 - May 2013
UPMC April 2011 - September 2011
Skills
Healthcare, Leadership, Clinical Research, Teaching, Patient Education, Managed Care, Medicare, Inpatient, Healthcare Management, Research, Training, Cardiology, Healthcare Information..., Diabetes, Cpr Certified, Hospitals, Utilization Management
Education
University of Pittsburgh School of Pharmacy 2009 — 2013
Doctor of Pharmacy (PharmD.), Pharmacy
University of Pittsburgh 2005 — 2009
Bachelor of Science, Neuroscience Major; Chemistry and Sociology Minor
Coventry 2009 - 2010
Humana July 2008 - November 2009
Quality Distribution January 2005 - March 2008
Diamond Products May 2003 - December 2004
JP Morgan Chase - 13 + Years January 1989 - March 2003
Skills
Administrative..., Enrollments, Benefits Administration, Microsoft Excel, Microsoft Office, Microsoft Word, Banking, Financial Accounting, Workers' Compensation..., Third Party Billing, Medical Billing, Billing Systems, Durable Medical..., Safety, Transaction Processing, Customer Service, Operating Systems, Client Accounts, Health Insurance
Education
University of Phoenix 2009 — 2012
Associate of Arts and Sciences (A.A.S.), Health/Health Care Administration/Medical Records
Tech St. Technology Solutions 2000 — 2001
Certifications, Computer Technology/Computer Systems Technology, A+
College for Technology 1998 — 2000
68 In state National Credits, Office and Computer Technology
Humana November 1998 - Present
Skills
Coaching, Leadership Development, Training, Organizational..., Instructional Design, Workshop Facilitation, Staff Development, Leadership, Team Building, Adult Education, Training Delivery, Employee Training, Performance Management, Public Speaking
Education
University of Phoenix 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Business Management
Humana May 2000 - Present
The late Gerald D. Verdi, MD, DMD September 1997 - May 2000
Humana September 1995 - September 1997
Skills
SAS, Predictive Modeling, Actuarial Science, Insurance, Underwriting, SAS programming, Financial Modeling, Medicare, VBA, Access
Education
University of Phoenix 2007 — 2011
Associates, Business Administration and Management, General
Keenan and Associates 2013 - Present
Humana June 2011 - October 2012
Education
University of Southern California 2011 — 2014
Master's degree, Industrial and Organizational Psychology, Attending
University of Phoenix-Southern California Campus 2004 — 2009
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services, Completed
Florida Blue November 1997 - Present
Humana November 1996 - November 1997
Skills
Customer Service, Claims Handling, Claims Review, Claims Auditing, Claims Resolution, Keying, Analysis, Microsoft Network, Microsoft Word, Microsoft Excel, Ethical Decision Making, Timely Decision Making, High Organizational..., Organizational &..., Oral & Writing Skills, Problem Solving, Analytical Reasoning, Conflict Resolution, Multi-tasked, Written Communication, Written & Verbal..., Leadership, Self Management, Adaptable to Changes, Work Effectively, Work Ethic, PowerPoint
Education
University of Phoenix 2008 — 2012
Bachelor of Science (BS), Accounting and Finance
Humana April 2009 - Present
Scotiabank Puerto Rico March 2001 - March 2009
Skills
Financial Analysis, Strategic Financial..., Due Diligence, Strategic Planning, Corporate Finance, Banking, Financial Modeling, Financial Accounting, Financial Reporting, Managerial Finance, Budgets, Mergers & Acquisitions, Analysis, Forecasting, Sarbanes-Oxley Act, Finance, Internal Controls, Risk Management, Accounting, Auditing, CPA, US GAAP, Management Consulting, Internal Audit, SEC filings, Corporate Tax, Tax, General Ledger, Cash Flow, Account Reconciliation, Cost Accounting, Business Planning, Financial Statements, Income Tax, Business Strategy, Financial Audits, Financial Planning, Payroll, Tax Accounting, SAP, QuickBooks
Education
University of Puerto Rico-Rio Piedras 1970 — 1974
Bachelor of Business Administration (B.B.A.), Accounting
Humana January 2004 - Present
Allegheny General Hospital May 1986 - September 1999
Skills
Patient Education, Home Care, Healthcare, Utilization Management, Hospitals, Inpatient, Health Education, ACLS, BLS, Nursing Education, Patient Advocacy, Disease Management, Patient Safety, Nursing, Medication..., Medical/Surgical, Medicare, IV, Acute Care
Education
University of Pittsburgh
Bachelor of Science, Registered Nursing/Registered Nurse
United States Air Force 2008 - Present
Humana September 2005 - June 2007
US Air Force September 1984 - July 2005
Skills
Management, Program Management, Supply Chain Management, Process Improvement, Logistics, Operations Management, Military, Cross-functional Team..., Leadership, Six Sigma, Security Clearance, Team Leadership, Military Operations
Education
University of Phoenix 2005 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Henry County High School
Bioventus March 2013 - Present
Humana August 2011 - February 2013
Desoto Family Medical Center January 2008 - June 2011
Skills
Healthcare, Real Estate Transactions, Medical Coding, Medical Billing, Medical Records
Education
University of Phoenix 2010 — 2014
Health/Health Care Administration/Management
American Business Institute 1987 — 1989
Associate's degree, Computer Science
Humana July 2011 - Present
Humana July 2011 - Present
St. Joseph's Hospital 2008 - 2011
Morton Plant Hospital 2005 - 2008
Skills
Medicare, Managed Care, Healthcare Management, Healthcare, Nursing, Disease Management, HIPAA, Medicaid, Health Insurance, Hospitals, Healthcare Information..., Provider Relations, EMR, Acute Care
Education
Walden University 2011 — 2013
MHA, Health/Health Care Administration/Management
University of Portland 1997 — 1999
BSN, Registered Nursing/Registered Nurse
Optum September 2015 - Present
Humana April 2013 - Present
Humana June 2012 - June 2013
Humana April 2011 - June 2012
Phoenix Heart Pllc April 2010 - April 2011
Scottsdale Cardiovascular Center January 2010 - April 2010
Biltmore Cardiology April 2009 - January 2010
Preferred Medical Claim Solutions January 2003 - March 2009
Banner Health May 2002 - October 2002
Skills
Management, Administration, Leadership, Supervision, Project Coordination, Attention to Detail, Organization Skills, Task Management, Experienced in HCC,..., Medical Terminology, Human Anatomy, Auditing, Underwriting, Data Entry, Quality Control, Critical Thinking, Problem Analysis, Conflict Resolution, Decision Making, Recruiting, Hiring, Training & Development, Quality Improvement, Productivity Improvement, Team Building, Team Motivation, Client Rapport, Social Listening, Written Communication, Verbal Communication, Computer Literacy, Microsoft Word, Microsoft Excel, PowerPoint, SharePoint, Access, Outlook, Experienced in CAS..., Continuous Improvement, Medicare, Healthcare, Health Insurance, Medical Billing, ICD-9, Documentation, Data Analysis, CPT
Education
University of Phoenix
Bachelor's Degree, Health/Health Care Administration/Management, 3.82 GPA