Humana Company
Industry: Managed care company
DescriptionHumana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana had over 13 million customers in the U.S., reported a 2013 revenue of US$41.3 billion, and had 51,600 employees. Headquarters: Louisville, Kentucky, United States Number of employees: 41,146 (2018) August 18, 1961; 57 years ago (as Extendicare Inc.); Louisville, Kentucky, U.S CEO: Bruce D. Broussard (Jan 1, 2013–) Subsidiaries: Health Value Management, Inc.,
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Humana Employees
Amerigroup / Anthem May 2014 - Present
Mayo Consulting Group June 1997 - May 2013
Humana 1998 - 2001
Humana Military Healthcare Services 1995 - 1997
Salomon Brothers 1993 - 1995
US Navy 1987 - 1991
Skills
Contract Negotiation, Contract Management, Healthcare Management, Healthcare Consulting, Recruiting, Staffing Services, HMO, Financial Analysis, Government Contracting, Government Procurement, Managed Care, Healthcare, HIPAA, Team Building, Process Improvement, Medicaid, Medicare, Insurance, Strategic Planning
Education
University of South Florida - College of Business Administration
Accounting
Humana June 2014 - Present
Love 2 Learn Consulting November 2013 - May 2014
Self Employed November 2010 - May 2014
Cerritos Surgery Center November 2009 - November 2010
Newport Medical Solutions November 2008 - November 2009
Medical Business Management January 2006 - November 2008
St. Francis Health Care Ltd. November 1999 - December 2005
Skills
Teamwork, Customer Service, Team Building, Oral & Written..., Marketing, Event Planning, Purchasing, Vendor Relationships, Policy Writing, Work Autonomously, Typing, Business Letters, Computer Proficiency, People Skills, Client Presentation, Leadership, Performance Improvement, HIPAA, Training, Managed Care, Strategic Planning, Salesforce.com, Healthcare Management, Physicians, Healthcare Industry, CRM, Healthcare, Benchmarking, Customer Satisfaction, Healthcare Consulting, Nursing, Time Management, Budgets, EHR, Process Improvement, Executive Management, Accreditation, Medical Billing, Medicaid, Physician Relations, Practice Management, Building Relationships, Management, Healthcare Information..., Network Development, Medicare, Medical Coding, Credentialing, Revenue Cycle, Quality Improvement
Education
Niles West
University of Saint Francis
RN, Nursing
Humana November 2009 - Present
Primrose Schools May 2006 - November 2009
Skills
Health Insurance, Microsoft Excel, Outlook, Underwriting, Microsoft Word, Commercial Insurance, Employee Benefits, Risk Management, Insurance, Sales, Process Improvement
Education
University of South Carolina-Columbia 2001 — 2005
Bachelor of Arts (BA), Psychology
UnitedHealth Group July 2015 - Present
Humana November 2013 - July 2015
AbilTo October 2014 - April 2015
Mental Health Care, Inc February 2013 - October 2013
Mental Health Care, Inc February 2012 - February 2013
Arcis Investments, Inc. January 2012 - May 2012
Pagelli's Italiano October 2011 - February 2012
Tia's Tex Mex March 2010 - October 2011
Harbor Freight Tools September 2009 - January 2010
Walgreens May 2008 - July 2009
Skills
Sales, Public Speaking, Event Planning, Customer Service, PowerPoint, Crisis Intervention, Community Outreach, Psychology, Microsoft Word, Microsoft Office, Social Services, Microsoft Excel, Social Media, Fundraising, Leadership, Research
Education
University of South Florida 2011 — 2013
Master's, Rehabilitation and Mental Health Counseling
University of South Florida 2009 — 2011
Bachelor's, Sociology
Daytona State College 2007 — 2009
Associate's, Sociology
Pines of Sarasota, Inc. March 2014 - Present
Humana November 2012 - Present
Brookdale Senior Living November 2010 - November 2012
Skills
Healthcare, Managed Care, Hospitals
Education
University of South Florida
Gerontology
keiser University - Sarasota, Florida
Registered Nurse
Magellan Health Services August 2014 - Present
HypnoBirthing Institute October 2013 - Present
St.Petersburg College August 2012 - Present
Humana September 2011 - Present
Bay Pines VAMC 2009 - 2010
Skills
Medicaid, Healthcare, Home Care, Medical Social Work, Mental Health Counseling, Managed Care, Family Therapy, Medicare, Elder Care, Workshop Facilitation, Case Management, Crisis Intervention, Long-term Care, HIPAA, HypnoBirthing, Play Therapy, Mental Health, Medical Terminology, Perinatal Mood Disorders, Doula Services, Childbirth Education, Experience Working with..., Hypnosis, Psychotherapy, Behavioral Health, Adolescents, Community Event..., Healthcare Management, Hospitals, Provider Relations, Teaching Adults, Adult Learning..., Adult Learning Theory, Health Insurance, Blended Learning, Webinar Development, Learning Management, Fertility Issues, Veterans Benefits, Curriculum Development, Employee Training, Training Needs Analysis, HEDIS, NCQA, ADIE, Experience working with..., Psychosocial Assessments, Team Leadership, LMS, Articulate Storyline
Education
University of South Florida 2013 — 2017
Master's degree, Adult and Continuing Education and Multi-Media Design
University of South Florida 2008 — 2010
Master's degree, Clinical/Medical Social Work
POWER Engineers November 2012 - Present
Williams Lea May 2011 - September 2012
Humana February 2006 - November 2010
Skills
Customer Service, Excel, Outlook, Word, Insurance, Travel Arrangements, Management, Data Entry, Administration
Education
University of South Carolina-Columbia 2003 — 2005
Bachelor of Science (BS), Hotel, Restaurant, Tourism Management
University of South Carolina - Lancaster 2001 — 2003
Associate of Arts (AA), Hotel, Restaurant and Tourism Management
ABC Insurance & Translation Services March 2015 - Present
Humana July 2008 - July 2014
Skills
Underwriting, Microsoft Excel, Team Building, Medicare, Health Insurance, Sales Management, Claim, Life Insurance, Commercial Insurance, Insurance, Employee Benefits, Term Life Insurance, Small Business, Public Speaking, Customer Service, Fixed Annuities, Leadership, Microsoft Office, Long-term Care, Sales, Property & Casualty..., Disability Insurance, Strategic Planning, Interpersonal..., Public Relations, Health Savings Accounts, Whole Life, Brokers, Medicare Prescription..., Individual Health..., Group Insurance, Casualty, Workers Compensation, Presenter
Education
Saint Leo University 2005 — 2008
MBA
University of South Florida 1987 — 1992
BA
Humana April 2015 - Present
Lincoln Property Company December 2014 - April 2015
Greenstreet Real Estate Partners February 2014 - June 2014
Colliers International South Florida January 2013 - January 2014
Cushman & Wakefield January 2011 - December 2012
Beacon Real Estate Partners, Inc September 2010 - December 2010
RREEF March 2004 - December 2009
Paramount Real Estate Services a/k/a Heathcare REIT, Inc. May 2002 - February 2004
PM Realty Group July 2001 - March 2002
Healthcare Realty Services, Inc. March 1995 - July 2001
Skills
Property Management, Leases, Disposition, Lease Administration, Tenant, Real Estate, Brokerage, Due Diligence, Asset Managment, Location Intelligence, Facilities Management, Property, Investments, Mergers, Acquisitions, Portfolio Management, Investors, Budgets, Finance, Negotiation, Corporate Real Estate, Real Estate Economics, Landlord, Real Estate Development, Landlords, Asset Management, Lease Negotiations, Contract Negotiation, Financial Reporting, Shopping Centers, Real Estate Financing, Tenant Representation, Real Estate Transactions, Commercial Real Estate, Land Acquisition, Investment Properties, Management, Sales, Marketing, Leadership, Mergers & Acquisitions, Dispositions
Education
University of South Alabama 1991 — 1994
Bachelors of Science Degree, Accounting
University of South Alabama 1990 — 1994
Bachelor of Science (B.S.), Accounting
Humana October 2013 - Present
AGLA September 1986 - August 2013
Skills
Universal Life, Term Life Insurance, Annuities, Wealth Transfer, Insurance, Wealth, Whole Life, Fixed Annuities, Disability Insurance, Long-term Care, Health Insurance, Life Insurance, Critical Illness, Financial Planners, Accident, Retirement, Buy-sell Agreements, IRAs, Retirement Planning, Brokers, Employee Benefits, General Insurance, Key Person Insurance, 401k, Insurance Brokerage, Property & Casualty..., Long Term Care Insurance, Series 6, Mortgage Marketing, Retirement Savings, Wealth Accumulation, Accident Insurance, Group Insurance, Permanent Life Insurance, Indexed Annuities, Commercial Insurance
Education
University of South Alabama 1975 — 1977
Home Loans By U, Inc. July 2008 - Present
Humana July 2008 - June 2013
Happy Kids Day Care and Learning Center December 2006 - January 2009
Countrywide Mortgage Services March 2006 - June 2008
Foundation Financial Services November 2005 - March 2006
HSBC Mortgage Services April 2001 - November 2005
Skills
Insurance, Health Insurance, Term Life Insurance, Building Relationships, Goal-driven leader, Performance Management, Residential Mortgages, Fixed Rate Mortgages, Second Mortgages, Commercial Mortgages, Sales&Marketing, Negotiation, First Time Home Buyers, Loans, Investment Properties
Education
University of South Florida 2011 — 2013
Bachelor of Science (B.S.), Finance and Marketing
Hillsborough Community College 2009 — 2011
Associate of Arts (A.A.), Business Administration
Humana April 2014 - Present
Central Park Healthcare and Rehabilitation July 2009 - April 2014
Central Park Healthcare January 2005 - July 2009
Central Park Healhcare November 2002 - January 2005
Skills
Medicaid, Long-term Care, Elder Care, skilled nursing, Organization, Leadership skills, Residents Rights, Multi Tasking, Goal Oriented
Education
University of South Florida 2006 — 2009
Bachelor of Arts (B.A.), Psychology
Hillsborough Community College 2004 — 2006
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Humana August 2014 - Present
TIAA-CREF June 2011 - July 2014
The Hartford October 2008 - June 2011
UPS 2004 - October 2008
UPS 2003 - 2004
UPS 2001 - 2003
UPS 1999 - 2001
UPS 1997 - 1999
UPS 1996 - 1997
UPS 1994 - 1996
Skills
Social Media, Digital Marketing, Product Management, Segmentation, Sales, Strategy, Management, Digital Strategy, E-commerce, Marketing Strategy, Mobile Devices, Social Media Marketing, Online Marketing, Direct Marketing, Analytics, Competitive Analysis, Online Advertising, Internal Communications, Marketing, Business Development, Advertising, Brand Management, Product Development, Business Planning
Education
University of South Carolina-Columbia 1995 — 1997
MBA
University of South Carolina 1990 — 1997
BS
CareCentrix March 2015 - Present
CareCentrix March 2013 - March 2015
Universal Health Care February 2012 - March 2013
Universal Health Care August 2010 - February 2012
Humana February 2008 - January 2010
Academic Financial Solutions 2006 - 2008
Skills
Insurance, Medicare, Health Insurance, Long-term Care, Managed Care, Customer Service, HMO, Provider Relations, Life Insurance, Healthcare Information..., Claim, Disability Insurance, Healthcare, Team Building, Medicare Part D, Employee Benefits, HIPAA, Medicaid, Revenue Cycle, Training, Sales, Healthcare Consulting, Network Development, Healthcare Industry, Healthcare Management, Hospitals, Call Centers, Physicians, Claims Management, Claims Resolution, Credentialing, Health Policy, Health Savings Accounts, Medicaid Managed Care, Medical Billing, Medicare/Medicaid..., PPO, Pharmacy Benefit..., Process Improvement, Term Life Insurance, Utilization Management, Workers Compensation, Medical Coding, Physician Relations, Healthcare Reimbursement, Disease Management, CPT, Medical Compliance, ICD-9, Health Care Reform
Education
University of South Florida 2001 — 2006
Bachelor's, Business Management
Next Car, Inc. August 2012 - Present
Humana February 2008 - August 2012
CompBenefits November 2006 - February 2008
Protective Life / Assurant Employee Benefits 2000 - November 2006
Skills
Strategic Planning, Change Management, Marketing Strategy, Sales Management, Marketing Communications, New Business Development, Employee Benefits, Health Insurance, Disability Insurance, Voluntary, Brokers, Team Building, Training, Dentistry, Strategy, Selling, Marketing, Management, Sales, Leadership, Customer Service
Education
University of South Florida
B.S., Marketing
Jacksonville Episcopal High School 1972 — 1978
Humana September 2009 - Present
Skills
Health Insurance, Insurance, Life Insurance, Disability Insurance, Term Life Insurance, Property & Casualty..., Underwriting, Medicare, Brokers, Commercial Insurance, Employee Benefits, Sales, General Insurance, Fixed Annuities, Health Savings Accounts, Long-term Care, Claim, Account Management, Customer Service, Call Centers
Education
University of South Florida 2000 — 2005
Bachelor's degree, Business Management
Humana Inc. October 2014 - Present
Humana June 2011 - Present
Hudson Drugs September 2009 - June 2011
Walgreens August 2005 - August 2009
Skills
Insurance, Claim, Health Insurance, Medicare, Provider Relations, Customer Service, Outlook, Microsoft Excel, PPO, HMO, Managed Care, Employee Benefits
Education
University of South Florida 2005 — 2010
Bachelors of Science, Biomedical Physics, Chemistry, Biology
Wells Fargo Advisors October 2013 - Present
Merrill Lynch Wealth Management May 2011 - October 2013
First South Bank July 2010 - June 2011
Humana September 2009 - July 2010
National Bank of South Carolina June 2005 - September 2009
National Bank of South Carolina July 2003 - June 2005
Columbia Athletic Club December 2001 - July 2003
Sixers Camps January 1996 - January 2001
Skills
401k Rollovers, Portfolio Management, Investments, Mutual Funds, Wealth Management, Finance, Securities, Asset Management, Long-term Care, Equities, Asset Managment, Bonds, Retirement Planning, Fixed Income, Retirement, Cash Management, Life Insurance, Strategic Financial..., Real Estate, Insurance, Annuity, Health, Long Term Care, Settlements, Annuities
Education
Newberry College 1997 — 2001
BS, Sport and Fitness Administration/Management
Synovus Leadership Institute 2003 — 2005
University of South Carolina-Columbia 2006 — 2008
Banking, Banking
Humana February 2008 - Present
Bon Secours Health System 2006 - Present
SC DHEC March 1997 - August 2005
Skills
Bilingual Proficiency, Lyric Soprano, Music, Typing, Smiling, Healthcare, Quality Improvement, Medicaid, Disease Management
Education
Walden University 2012 — 2016
Doctor of Philosophy (Ph.D.), Epidemiology
University of South Carolina-Columbia 1994 — 1995
Masters of Social Work, Macro Level Social Work
The Lancaster News January 2014 - Present
Christian Services/Adult Ed(volunteer) September 2012 - December 2012
Humana May 1997 - August 2010
Humana January 1990 - May 1997
Williams financial services March 1988 - January 1990
Skills
Office Administration, Accounts Payable, Account Reconciliation, Accounts Receivable, Close Attention to..., Organization, Customer Service, Training, Microsoft Office, Time Management, Accounting
Education
LANCASTER HIGH SCHOOL
General Studies
University of South Carolina-Lancaster
Business Admin., Business Math, Accounting and Shorthand
Humana May 2014 - Present
Humana December 2011 - May 2014
Skills
Customer Service, Account Management, Insurance, Sales, Leadership, Management, Employee Benefits, Strategic Planning, Health Insurance, Team Building, Process Improvement, Sales Management, Brokers, Disability Insurance, Life Insurance
Education
Strayer University
Bachelor's Degree, Business Administration and Management
University of South Carolina-Lancaster
Associate's Degree, Business Administration and Management
Humana June 2015 - Present
Humana May 2014 - Present
Humana May 2014 - August 2014
Skills
HTML/CSS/JavaScript:..., Java/C/C++/SQL: Beginner, Project Requirement..., Python: Intermediate, AngularJS: Intermediate, SharePoint Design:..., Fast and Motivated..., SQL, Microsoft Office, Microsoft Excel, Java, C++, CSS, HTML, C, Database Design, Visual Studio, Programming, PowerPoint, Customer Service
Education
University of South Florida 2011 — 2015
TZ Insurance Solutions October 2011 - Present
Humana August 2006 - January 2011
Mise En Place May 1998 - July 2000
Skills
Insurance, Customer Service, Term Life Insurance, Health Insurance, Customer Satisfaction, Life Insurance, Microsoft Excel, Sales, Team Building, Microsoft Word, Microsoft Office, PowerPoint, Training, Call Center, Coaching, Direct Sales, Teamwork, People Skills, Inventory Management, Time Management
Education
University of South Florida 1998 — 2006
BA, Geography
Bishop Marketing Agency January 2015 - Present
Bishop Marketing Agency April 2012 - Present
Renewal Technologies May 2010 - March 2012
Humana 2005 - 2009
Skills
Start-ups, Business, Negotiation, Sales Management, Medicare, Health Insurance, New Business Development, Account Management, Insurance, Sales, Managed Care, Strategy, Leadership, Customer Retention, Healthcare, Employee Benefits, Marketing Strategy, Process Improvement, Cross-functional Team..., Marketing, Selling, Training, Business Planning, Medicare Part D, Strategic Planning, Lead Generation, Management, Business Development, Medicare Advantage, Disability Insurance, Term Life Insurance, Health Savings Accounts, Life Insurance, Brokers, Recruiting, Universal Life
Education
University of South Florida 2001 — 2003
MBA, Marketing, Finance, Int'l Business
University of South Florida 1996 — 1999
Business, Marketing, Finance
Humana October 2013 - Present
Master's College - The Center for Professional Studies August 2012 - Present
Resources Global Professionals October 2006 - October 2013
TBK & Associates, LLC July 1995 - October 2011
HSBC Card Services September 2005 - August 2006
Bank of America March 2000 - September 2005
Skills
Change Management, Program Management, Organizational..., Strategic Planning, Business Transformation..., Cross Functional..., Business Process..., Talent Management, Business Planning, Business Strategy, Coaching, Product Development, Kaizen, Leadership Development, Training, Oil/Gas, Retail Technology, Consumer Products, Manufacturing Principles, Educational Consulting, Non-profits, Start-ups, Mergers, Acquisition Integration, Cultural Change..., Mergers & Acquisitions, Strategic Thinking, New Business Development, Leadership, Vendor Management, Business Development, Risk Management, Project Management, Analysis, Integration, Six Sigma, Project Planning, Entrepreneurship, Business Process, E-commerce, Strategy, Management Consulting, Business Process..., Management, PMO, Cross-functional Team..., Executive Management, Organizational Design, Consulting, Executive Coaching
Education
Queens University of Charlotte 1998 — 1999
MBA
University of South Carolina-Columbia 1993 — 1995
M.Ed.
Virginia Polytechnic Institute and State University 1982 — 1987
Bachelors
Nielsen August 2015 - Present
Humana May 2013 - Present
YMCA January 2012 - January 2013
YMCA January 2009 - January 2012
YMCA January 2004 - January 2009
Skills
Experiential Learning, Leadership Development, Train the Trainer..., Team Building..., Corporate Training, Event Management, Sales Presentations, Recruiting, Operating Budgets, Challenge Course..., Schedules, Coaching
Education
Tampa Bay Technical High School
University of South Florida
Art History
Humana August 2014 - Present
Molina Healthcare November 2013 - August 2014
Vetrack November 2012 - November 2013
Pay per Visit Email January 2012 - November 2013
Northside Hospital April 2011 - January 2012
Mental Health Care, Inc May 2009 - March 2011
Teavana at International Mall September 2008 - February 2009
Tan Spas Express June 2005 - October 2007
Century 21 East Lake Realty 2002 - 2003
Skills
Email Marketing, Social Media, Blogging, Writing, Customer Service, Service Recovery, Counseling, Crisis Management, Facebook, Marketing, Psychotherapy, Leadership, Digital Media, Sales, Coaching, Newsletters, Content Management, Training, Event Planning, Google Analytics, Social Media Marketing, Digital Marketing, Non-profits, Web Analytics, Marketing Communications, Online Marketing, Advertising, SEO, Team Building, SMO, Lead Generation, Time Management, Online Advertising, Recruiting, Web Marketing, Entrepreneurship, PPC, Interviews, Google Adwords, Mobile Marketing, SEM, Online Lead Generation, Affiliate Marketing, YouTube, Social Marketing, Social Media Measurement, Online Reputation..., Website Development, Conversion Optimization, SEO copywriting
Education
Walden University 2013 — 2015
Master's degree, Mental Health Counseling/Counselor
University of South Florida 2004 — 2008
B.A, Psychology
East Lake High School 2000 — 2004
High School Diploma, General
Humana 2011 - 2014
Brent's Better Newsletters December 2008 - March 2010
US Navy 1967 - 1989
Skills
Business Strategy, Sales Management, Strategic Planning, Marketing Strategy, Microsoft Office, Missions, Medicare, Hospitals, Customer Service, Small Business
Education
University of South Carolina-Columbia 1965 — 1967
Manatee County School Board February 2014 - Present
Beth Ingram Therapy Services and Associates June 2012 - February 2014
Humana September 2011 - June 2012
Humana Insurance Company August 2009 - September 2011
TRIO, Student Support Services April 2008 - August 2009
Trio, Student Support Services,USF January 2006 - April 2009
Quest Diagnostics July 2007 - September 2007
Skills
Customer Service, Healthcare, Event Planning, Microsoft Office, Student Counseling, Training, Leadership, Management, Community Outreach, Public Speaking, Microsoft Excel, Nonprofits, Program Development, Customer Satisfaction, Microsoft Word, PowerPoint, Grant Writing, Developmental..., Data Entry, Teaching, Time Management, OS X, Access, Strategic Planning, Social Media, Public Relations
Education
University of South Florida 2005 — 2009
Bachelor of Arts, Communication Sciences and Disorders; Speech-Language Pathology
Nova Southeastern University
Master of Science (MS), Developmental Disabilities
Humana August 2011 - Present
Alere, Inc. June 2006 - November 2011
Ochsner Medical Center November 2006 - June 2010
East Jefferson General Hospital January 2006 - September 2007
Pendleton Memorial Methodist Hospital July 2003 - August 2005
Dr Harold York April 2001 - August 2005
Lakeland Medical Center September 2000 - January 2004
Skills
Clinical Research, Healthcare, Home Care, Patient Education
Education
University of South Alabama 1996 — 2000
Bachelor of Science, Nursing
Mount Carmel Academy 1992 — 1996
High school diploma
Kforce May 2013 - Present
RGP September 2011 - May 2013
The Oliver Group March 2010 - September 2011
ATY Louisville October 2007 - March 2010
Humana July 2006 - October 2007
Ajilon Finance 2002 - 2006
Robert Half Finance & Accounting 1997 - 2001
Skills
Talent Acquisition, Executive Search, Onboarding, Internet Recruiting, Talent Management, Sourcing, Applicant Tracking..., Interviews, Temporary Placement, Start-ups, Human Resources, Strategy, Management, Hiring, Professional Services, Technical Recruiting, Leadership, Sales, Organizational..., Consulting, Executive Management, Benefits Negotiation, Contract Recruitment, Process Improvement, Employee Engagement, Performance Management
Education
University of South Florida 1986 — 1990
Bachelor of Business, Business Administration and Management, General
Humana August 2012 - Present
PricewaterhouseCoopers September 2004 - August 2012
University of South Florida March 2003 - September 2004
Skills
Deferred Compensation, Organizational Design, PeopleSoft, Human Resources, Employee Relations, Talent Management, Onboarding, Process Improvement, Talent Acquisition, HRIS, Performance Management, Project Management, Employee Benefits, Succession Planning
Education
University of South Florida
B.A., Communications
Humana August 2014 - Present
Humana November 1989 - Present
Humana December 2006 - November 2008
Kanawha Insurance Company November 1989 - 2007
Skills
Medicare, Insurance, Health Insurance, Sales, Disability Insurance, Visio, Leadership Development, Health Savings Accounts, Benefits Administration, Life Insurance, SharePoint, Employee Benefits, Human Resources, Underwriting, Brokers, Training, Team Building, Leadership, Microsoft Office, Healthcare, Process Improvement
Education
University of South Carolina-Lancaster
BS, English/History with a Business Cognate
Humana February 2013 - October 2013
Univita Health Inc 2012 - 2013
AvMed Health Plans April 2010 - July 2011
WellCare June 2007 - April 2010
Countrywide Mortgage Services February 2006 - February 2007
Bank of Florida February 2005 - February 2006
JPMorgan Chase May 2000 - February 2005
JPMorgan Chase May 2000 - October 2002
Skills
Health Insurance, Medicare, Cross-functional Team..., New Business Development, Managed Care, HIPAA, Insurance, Provider Relations, Medicaid, Healthcare Management, Network Development, Process Improvement, Healthcare Information..., Healthcare, Call Centers, Claim, Team Building, Hospitals, Business Analysis, Management, Healthcare Consulting, Software Documentation, Employee Benefits, Health Policy, Healthcare Industry, Revenue Cycle, Leadership, Analysis, Executive Management, Strategic Planning, Training, Vendor Management, Medicare Part D, PPO, Medical Billing, Physicians, EMR, Quality Improvement, Credentialing, Policy, HMO, Data Analysis, Long-term Care, Access, Physician Relations, Networking, Revenue Cycle Management, Medical Coding, Pharmacy Benefit..., Visio
Education
University of Tampa 2008 — 2010
John H. Sykes College of Business
University of South Florida
Bachelor of Arts, Mass Communications
Humana September 2011 - Present
Chronic Care Solutions - CCS Medical January 2005 - September 2011
Finish Line June 1999 - December 2004
Skills
Process Improvement, Customer Service, Healthcare, Call Center, Team Building, Employees, Operations Management, Call Centers, Training, HIPAA, Insurance, Sales, Process Scheduler, Sales Operations, Microsoft Excel, Recruiting, Medical Devices, Administration, Software Documentation, Medicare, Team Leadership, Strategic Planning
Education
University of South Florida 2000 — 2005
Bachelors of Science, Psychology 2005
Humana 2013 - Present
PTS AstraZeneca 2011 - 2012
Gentiva 2010 - 2011
Lee Memorial Health System 2009 - 2010
Astellas Pharma 2006 - 2008
Schering-Plough Corporation 2005 - 2006
Bayer 1998 - 2004
Skills
Pharmaceutical Industry, Cardiology, Pharmaceutical Sales, Leadership, Hospitals, Infectious Diseases, Oncology, Healthcare, Pulmonology, Clinical Research, Medicine, Nephrology, Neurology, Endocrinology, Hematology, Urology, Managed Care
Education
University of South Florida
Bachelor's degree, Biology/Biological Sciences, General
Gametime United October 2014 - Present
Petstablished February 2014 - September 2014
Humana December 2010 - February 2014
Ascendio, LLC May 2010 - December 2010
Verizon November 2009 - April 2010
US Computing Inc. November 2008 - October 2009
University of South Carolina August 2007 - December 2008
EWIE Co, Inc May 2007 - August 2007
Earth Sciences & Resources Institute August 2006 - May 2007
Skills
Web Development, Web Services, Scalability, XML, Microsoft SQL Server, Web Applications, System Architecture, Solution Architecture, CSS, Java, API Development, REST, SOAP, OAuth, MongoDB, .NET, C#, ASP.NET MVC, Agile Methodologies, Integration, SOA, E-commerce, Software Engineering, SaaS, Java Enterprise Edition, ASP.NET, ETL, PL/SQL, Software Development, JavaScript, SDLC, SQL, Oracle
Education
University of South Carolina-Columbia 2006 — 2008
Master of Science (M.S.), Computer Science & Engineering
Heritage Institue of Technology 2002 — 2006
Bachelor of Technology (B.Tech.), Computer Science & Engineering
Humana November 2014 - Present
Watson Clinic LLP August 2014 - October 2014
Peace River Center for Personal Development, Inc. September 2013 - August 2014
Capital One June 2012 - September 2013
The Results Companies November 2011 - March 2012
Sutherland Global Services March 2009 - July 2010
Finger Lakes Answering Service July 2005 - February 2009
Home Depot October 2004 - May 2005
ICT Group January 2003 - June 2004
John J Jerue Truck Brokers October 2001 - October 2002
Skills
Call Center, Customer Service, Sales, Customer Retention, Troubleshooting, Accounts Payable, Accounts Receivable, Invoicing, Technical Support, Customer Satisfaction, Customer Experience, Microsoft Office, Data Entry, Microsoft Excel, Outlook, Quality Assurance, Microsoft Word, Team Leadership, Training, Teamwork, PowerPoint, Telephone Skills, Access, Software Documentation, Management, Account Management, Leadership, Time Management, OS X, Team Building, Project Management, System Administration, Data Analysis, Coaching, Team Management, Operations Management, IT Operations, Windows 7, Public Health, Public Health Education, Public Health Emergency..., HIV prevention, Call Centers, Conflict Resolution, Healthcare, Office Administration, Technical Writing, Cold Calling, Office Management, Team-oriented
Education
Walden University 2014 — 2016
Masters of Public Health, Public Health
University of South Florida 2011 — 2013
Bachelor of Science (B.S.), Public Health
Polk Community College 2008 — 2010
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Lakeland High School 1999 — 2000
High School Diploma, GED
Humana July 2015 - Present
Flying Mattress Music 2005 - Present
Humana September 2013 - July 2015
Classy Bride March 2004 - June 2007
Cardinal Health July 2000 - March 2004
Cardinal Health January 1999 - July 2000
Cardinal Health May 1997 - January 1999
Skills
Medical Devices, Financial Modeling, Highly self-motivated, Program Management, Management, Process Improvement, Contract Negotiation, Healthcare, Cross-functional Team..., Communication Skills, Sales, Project Management, Customer Service, Strategic Planning
Education
University of San Diego 1993 — 1997
Business Administration
United Way Suncoast March 2015 - Present
United Way Suncoast January 2012 - March 2015
Humana June 2008 - January 2012
Northwestern Mutual April 2007 - May 2008
Academic Financial Services January 2006 - April 2007
Skills
Event Planning, Team Building, Customer Service, Marketing, Operations Management, Public Speaking, Sales, Public Relations, Outlook, Strategic Planning, Leadership, Training, Project Management, Leadership Development, Nonprofits, Fundraising, Event Management, Coaching, Management, Marketing Communications, Marketing Strategy, Social Media, Social Media Marketing, Social Networking, Account Management, Budgets, Recruiting
Education
Argosy University Tampa 2009 — 2011
Masters of Business Administration, Management
University of South Florida 2001 — 2005
Bachelors, Business Administration, Marketing
Humana December 2012 - Present
Humana March 2010 - December 2012
Humana September 2006 - March 2010
Tampa General Hospital March 1998 - September 2006
Skills
Project Management, Telehealth, Team Leadership, Nursing, Healthcare Management, Case Management, Program Management, Remote Patient..., Managed Care, Medicare, Quality Improvement, Hospitals, Healthcare, Utilization Management
Education
University of South Florida 1990 — 1993
Master of Science, Nursing
Western Michigan University 1983 — 1985
Bachelor of Science, Health Studies
Humana April 2015 - Present
Humana May 2012 - April 2015
Power Creative March 2008 - May 2012
DAC Group March 2006 - March 2008
Doe Anderson May 2004 - August 2004
Skills
Integrated Marketing, Advertising, Budgets, Online Advertising, Social Media Marketing, Direct Marketing, Digital Strategy, Interactive Marketing, Marketing Communications, Mobile Marketing, Media Planning, Email Marketing, Digital Marketing, Marketing, Creative Strategy, Direct Mail, SEM, Public Relations, Online Marketing, Account Management, Creative Direction
Education
University of South Carolina-Columbia
Bachelor of Arts, Public Relations, English
Humana June 2011 - Present
Ultimate Medical Academy January 2009 - September 2011
Allstate/Wells & Associates Insurance June 2006 - May 2008
Sanofi-Aventis February 2005 - May 2006
inVentiv Health July 2004 - December 2004
Janssen-Ortho July 2002 - January 2004
Merck February 1999 - June 2002
Lee County School District August 1998 - January 1999
Skills
Critical Thinking, Emotional Intelligence, Consultative Selling, Health Insurance, Insurance, Public Speaking, Sales
Education
University of South Florida 1996 — 1998
Bachelor of Arts, English & American Literature
Humana September 2012 - Present
Tampa General Hospital February 2010 - September 2012
Skills
I am an LCSW
Education
University of South Florida 2007 — 2009
Master of Social Work, Clinical Social Work
University of Tampa 2004 — 2006
Bachelor of Arts, Psychology
The Lasik Vision Institute April 2012 - Present
The Eye Doctors of New Tampa April 2011 - April 2012
Humana January 2011 - April 2012
Optometry June 2007 - November 2010
Lenscrafters November 2006 - December 2009
My Eye Dr July 2004 - June 2005
Eye Care Centers of America August 2000 - June 2004
Skills
Healthcare, Customer Service, Human Resources, Management, Retail, Microsoft Office, PowerPoint, Microsoft Word, Sales, Microsoft Excel, Inventory Management, Data Entry, Outlook, Leadership, Critical Thinking, Team Building, Public Speaking, Teamwork, Loss Prevention, Cashiering, Telephone Skills, Coaching, Retail Sales, Clerical Skills, Conflict Resolution
Education
University of South Florida 2008 — 2012
Public Health
Hillsborough Community College 2006 — 2009
General AA, Science
Durant Sr. High School 1995 — 1999
HS Diploma
Humana February 2015 - Present
Humana January 2014 - February 2015
Humana / Careplus January 2013 - January 2014
Humana January 2012 - January 2013
SunTrust Bank February 2010 - October 2011
LeeRoy Selmon's March 2009 - January 2010
Circuit October 2007 - December 2008
Bank of America August 2006 - January 2007
Blockbuster Video June 2002 - December 2005
Skills
Sales, Investments, Financial Services, Life Insurance, Fixed Annuities, Account Reconciliation, Financial Analysis, Insurance, Access, Finance, Process Improvement, Financial Reporting, Microsoft Excel, Health Insurance, Analysis, Auditing, Banking, Credit, Cash Management, Outlook, Business Analysis, Financial Modeling, Strategic Financial..., Budgets, Microsoft Word, Data Analysis, Microsoft Office, Medicare, PowerPoint, Data Entry, Financial Accounting, Spreadsheets, Customer Service, Management, Accounting, Loans, Pivot Tables, Financial Statements, Visio, Healthcare, Payments, Medical Terminology, Healthcare Industry, Medical Billing, Teamwork, Deposits
Education
University of South Florida 2004 — 2008
B.S, Finance
Fort Myers High School 2000 — 2004
Diploma, International Baccalaureate
Tampa Bay WorkForce Alliance November 2007 - March 2013
BPO3 March 2007 - November 2007
Humana June 2005 - April 2006
Army National Guard March 1994 - March 2002
Skills
Leadership Development, Resume Writing, Organizational..., Career Counseling, Training, Career Development, Teaching, Public Speaking, Team Building, Teamwork, Sales, Health Insurance, Weapons Handling, Supply Management
Education
University of South Florida 1995 — 2002
Bachelor of Science, Management
Southeast High School 1991 — 1995
High School Diploma
Humana December 2013 - Present
Humana, Inc. December 2011 - December 2013
Brooksource July 2011 - December 2011
Equinix May 2010 - July 2011
Switch and Data September 2008 - August 2010
Hawkins Consulting May 2005 - June 2007
Switch and Data 2002 - 2005
Intermedia Communications 1991 - 2001
Skills
Project Management, Cloud Computing, Program Management, Telecommunications, Visio, Data Center, Budgets, Business Process..., Contract Negotiation, Vendor Management, Management Consulting, SDLC, Business Intelligence, Process Improvement, PMP, Business Process, Integration, Business Analysis, Training, Team Building, SharePoint, Operations Management, Software Development, Cross-functional Team..., Project Planning, IT Strategy, Security, Analysis, Project Portfolio..., Managed Services, Outsourcing, Service Delivery, MS Project, Software Project..., Leadership, Change Management, Enterprise Software, CRM, Software Documentation, Strategy, Product Development, Team Leadership, Disaster Recovery, Requirements Analysis, ITIL, Customer Satisfaction, Enterprise Architecture, Management, Product Management
Education
University of South Florida
AA+1 year, Electrical Engineering
Humana February 2008 - Present
Education
University of South Carolina Upstate 1985 — 1987
BSN, Nursing
Humana July 2015 - Present
Humana July 2011 - June 2015
Alltel Wireless January 2008 - July 2008
Skills
Management, Microsoft Word, Microsoft Excel, Research, PowerPoint, Leadership, Sales, Photoshop, Training, Process Improvement, Windows, Outlook, English, Interviews, Strategic Planning, Customer Service, Team Building, Teaching, Healthcare
Education
University of South Florida 1999 — 2003
Bachelor of Arts (B.A.), Criminology
Vicenza American High School 1996 — 1999
CarePlus Health Plan May 2012 - August 2015
Humana October 2007 - May 2012
Skills
Healthcare, Medicare, Sales, Customer Service, Employee Benefits, Account Management, Leadership, Health Insurance, Marketing Strategy, Sales Management, New Business Development, Team Building, Medicaid Managed Care, Medicare Supplements, Supplemental Health, Budgeting, Budget Forecasts
Education
University of South Florida
BS in Business Management
University of South Florida
Business Administration and Management, General
Hoop Dreams August 2014 - Present
Humana October 2011 - May 2014
Humana August 2008 - September 2011
Skills
Team Building, Leadership, Management, Training, Customer Service, Insurance, Sales, Strategic Planning, Underwriting, Marketing, Process Improvement, Performance Management, Hiring, Coaching, Time Management, Microsoft Office, Microsoft Excel
Education
University of South Florida 2001 — 2006
Bachelor of Arts, Mass Communications: Public Relations
Humana February 2015 - Present
Directions for Living April 2014 - February 2015
Camelot Community Care, Inc. July 2009 - April 2014
Skills
Case Management, Diabetes Management, Customer Service, Research, Quality Management, Nonprofits
Education
University of South Florida 2006 — 2008
Bachelor's of Social Work, Social Work, 4.0
Humana January 2008 - Present
Humana February 2004 - January 2008
Health Plan Services March 2000 - January 2004
Aetna April 1993 - February 2000
Skills
Insurance, Health Insurance, Sales, Sales Presentations, B2B, Life Insurance, Call Centers, Customer Service, Disability Insurance, Lead Generation, Marketing, Term Life Insurance, Marketing Strategy, Brokers, Managed Care, Competitive Analysis, General Insurance, Business Planning, Fixed Annuities, Sales Operations, Direct Sales
Education
Hillsborough High School
High School Diploma
Hilsborough Community College
Associate of Arts (A.A.), Business Administration and Management, General
University of South Florida
Business Administration and Management, General
Humana February 2013 - Present
Safe at Home / Gulf Coast June 2011 - June 2012
Girling Health Care, Inc. December 2009 - March 2012
Focus Home Health Care September 2009 - April 2011
Tampa General Health Park August 2008 - May 2009
Skills
Case Management
Education
University of South Florida 2008 — 2009
Master of Social Work (MSW), Clinical/Medical Social Work, 3.75
University of South Florida 2004 — 2008
Bachelor's degree, Social Work
Humana May 2015 - Present
Doggie Date January 2014 - April 2015
Lotus Pet Sitting August 2013 - April 2015
Mental Health Care, Inc January 2010 - February 2013
Mental Health Care, Inc January 2002 - January 2010
Mental Health Care, Inc January 2001 - January 2002
Mental Health Care, Inc January 2000 - January 2001
Mental Health Care, Inc January 1998 - January 2000
Mental Health Care, Inc January 1996 - January 1998
Mental Health Care, Inc January 1995 - January 1996
Skills
Behavioral Health, Program Development, Co-occurring Disorders, Therapists, Program Evaluation, Program Management, Grants, Substance Use Disorders, DBT, Homelessness, Severe Mental Illness, medication management..., Conference Presentations, Education/Advocacy..., assisted living..., Older Adults, Pet Sitting, Respite, Case Management, Cognitive Therapy
Education
University of South Florida 1995 — 1998
Master's degree, Mental Health Counseling/Counselor
University of South Florida 1991 — 1994
Bachelor's degree, Psychology and Criminology
Humana November 2013 - Present
Directions for Living July 2011 - November 2013
Skills
Research, Outlook, Teaching, Photoshop, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
University of South Florida 2007 — 2009
BSW, Social Work
Saint Leo University May 2015 - Present
Humana May 2007 - April 2015
Tech USA September 2006 - March 2007
Skills
Team Building, VBA, Leadership, Data Analysis, Training, Mathematics, Risk Management, Microsoft Excel, Algorithms, Process Improvement, CRM, Analysis, Algorithm Design, Strategic Planning, PowerPoint, Statistics, Access, Health Insurance, Insurance, Leadership Development, Call Centers, MS Excel Pivot Tables, Salesforce.com, Teamwork, Project Management, Macro, Yellow Belt, Loans, Sales, Customer Service, Microsoft Office, Coaching, Mutual Funds, Pivot Tables, Visio, Life Insurance, Healthcare, Medicare
Education
University of South Florida 2003 — 2007
Bachelor of Arts, Mathematics
University of South Florida - College of Business Administration
Masters of Science, Management Information Systems
Humana March 2013 - Present
Children's Home Society of Florida April 2008 - September 2011
Community Education Partners August 2005 - October 2006
Skills
Nonprofits, Community Outreach, Public Speaking, Event Planning, Volunteer Management, Program Development, Social Services, Case Management, Crisis Intervention, Fundraising
Education
University of South Florida 2000 — 2003
Bachelor's degree, Psychology
Omni Resources September 2014 - Present
Creekside Technology Group December 2000 - Present
Humana September 2013 - September 2014
PAI May 2003 - September 2013
Vividence February 2001 - December 2002
Serena Software March 1994 - March 2000
Online Business Systems 1974 - 1981
Skills
TFS, IIS, .NET, Microsoft SQL Server, Visual Studio, C#, WCF, Software Development, ASP.NET, Agile Methodologies, Build Automation, Release Management, Release Engineering, SSRS, SQL, Enterprise Architecture, LINQ, Software Project..., ASP.NET MVC, XML, SSIS, Scrum, Web Services
Education
University of Notre Dame de Namur 2000 — 2002
Masters of Science, Electronic Business Management
University of San Francisco 1970 — 1974
Bachelor of Science, Computer Science
Humana August 2006 - December 2014
Skills
Insurance, Health Insurance, Customer Service, Sales
Education
University of South Florida
Psychology
Marine Corps Systems Command January 2012 - Present
Marine Corps Systems Command June 2011 - January 2012
Marine Corps Systems Command October 2010 - June 2011
Marine Corps Systems Command June 2006 - October 2010
Marine Corps Systems Command June 2005 - June 2006
Naval Surface Warfare Center February 2002 - May 2005
Medicorp Health Care Advisory Committee 1999 - 2005
Humana 1994 - 1998
Skills
Microsoft Office, Coaching, Instructing, Debriefing, Technical Writing, Public Speaking, Market Research, Market Analysis, Contract Negotiations, Cost Analysis, Project Coordination, Executive Briefings, Data Analysis, Strategy Development, Strategic Planning, Oral Communications, Technical Presentations, Legal Compliance, Policy Analysis, Policy Writing, Team Leadership, Government Contracting, Defense Acquisition, Strategic Sourcing, Contract Negotiation, Defence Sector, Cost Benefit, Recruitment Training, Command, Defense, Military, Management, DoD, Leadership, Government, Program Management, Security Clearance, Strategy
Education
Virginia Tech 1999 — 2001
MBA, Business
University of South Florida 1992 — 1994
BA, Organizational Psychology
Humana January 2015 - Present
Humana December 2013 - January 2015
CarePlus Health Plan March 2012 - December 2013
First Coast Service Options May 2010 - March 2012
Grays Enterprises December 2007 - April 2010
Sclafani Williams August 2007 - December 2007
Wood Properties, Inc May 2006 - July 2007
Liberty Tax Service November 2005 - April 2006
United States Marine Corps June 2001 - June 2005
Skills
Accounting, Auditing, SAS, Lean Six Sigma, Python, Financial Analysis, Process Improvement, Access, Tax, Microsoft Excel, Ruby, Compliance, Excel, Financial Reporting, Management, Budgets, GAAP, Internal Controls, Financial Accounting, Income Tax, Analysis, Account Reconciliation, Finance, Tax Preparation
Education
University of Tampa - John H. Sykes College of Business 2009 — 2011
Masters of Science, Accounting
University of South Florida 2006 — 2009
Bachelors, Accounting
Pine View School for the Gifted 1988 — 2000
High School Diploma, High School/Secondary Diplomas and Certificates
Cognizant Technology Solutions May 2013 - Present
Cognizant 2013 - 2015
Cognizant May 2013 - September 2013
Humana March 2012 - March 2013
University of South Florida 2007 - 2008
Skills
Project Management, Business Analysis, Management, SQL, Requirements Analysis, Microsoft Office, Program Management, SDLC, Leadership, Employee Training, Business Management
Education
University of South Florida 2007 — 2015
University of Texas at Dallas February 2015 - Present
Accelerated Concepts August 2011 - March 2012
University of South Florida February 2011 - March 2012
Humana August 2009 - December 2010
Bright House Networks August 2005 - May 2009
Piccadilly Inn October 2004 - June 2005
Marriott International July 2003 - October 2004
Skills
Outlook, Microsoft Excel, Lotus Notes, Visio, SPSS, Windows, Microsoft Publisher, SAP, Photoshop, Internet Explorer, Outlook Express, Micros, Recruiting, Customer Service, Employee Relations, Human Resources, Microsoft Office, Benefits Administration, Employee Benefits, Training, PowerPoint, Social Media, Program Management, Sales, Payroll, Microsoft Word, Access, Career Development, Applicant Tracking..., Talent Acquisition, HRIS, Interviews, Time Management, New Hire Orientations, Marketing, Management, Process Improvement, Team Building, College Recruiting, Onboarding, Leadership, Data Entry, Teamwork, Personnel Management, Employee Training, Hiring, Leadership Development, PeopleSoft, Performance Management, Resume Writing
Education
University of South Florida 2010 — 2012
Master of Business Administration (M.B.A.), Management, GPA 3.67
University of South Florida 2008 — 2010
Bachelor of Arts, Psychology, GPA 3.72
Hillsborough Community College 2006 — 2008
Aassociate of Arts, Liberal Arts
Humana July 2014 - Present
Greenway Health August 2013 - July 2014
Vitera Healthcare Solutions June 2012 - August 2013
University of South Florida October 2011 - May 2012
University of South Florida August 2010 - May 2012
Skills
Microsoft Office, PowerPoint, Public Speaking, Customer Service, Event Planning, Microsoft Excel, Outlook, Microsoft Word, Social Media, Time Management, Facebook, Research, Teaching, Healthcare, Social Networking, Access, Salesforce.com, Administrative..., Team Building, Telephone Skills, Data Entry, Teamwork, Windows, Event Management, Community Outreach
Education
Liberty University 2013 — 2015
Master of Arts (M.A.), Human Services, General
University of South Florida 2008 — 2012
Bachelor's degree, Health Services/Allied Health/Health Sciences, General
Humana September 2012 - Present
Humana February 2007 - September 2012
Pasco Regional Hospital May 2005 - February 2007
CIGNA Healthcare May 1995 - June 2001
CIGNA Healthcare February 1992 - May 1995
Skills
Medicare, Provider Relations, Network Development, Commercial Insurance, Problem Solving, Project Management, Medicaid, Managed Care, Health Insurance, Healthcare, HIPAA, Credentialing, Healthcare Industry, Healthcare Management, PPO, Healthcare Consulting, HMO, Employee Benefits, Utilization Management, Healthcare Information..., Physicians, Revenue Cycle, Hospitals, EHR, Health Policy, Medical Billing, Quality Improvement, Medical Coding, Medicaid Managed Care, Practice Management, EMR, Provider Network..., Claim, ICD-9, Insurance, Disease Management, Pharmacy Benefit..., Revenue Cycle Management, Home Care, Medicine, Medicare Part D, Informatics, NCQA, Medical Records, Meditech, Medical Terminology, Nursing, Clinical Research, Medicare/Medicaid..., Performance Improvement
Education
University of South Florida 2002 — 2005
Bachelor of Science (BS), Surgical Technology/Technologist, 4.00 GPA
Jefferson high 1986 — 1988
Humana December 2014 - Present
Hanley Center January 2007 - Present
Palmetto Youth Academy October 2012 - July 2013
Premier Aftercare January 2005 - September 2007
Skills
Psychotherapy, Consulting, Typing, Treatment, Workshop Facilitation, Case Managment, PowerPoint, Presentations, Creative Problem Solving, Probation, Criminology, Small Business
Education
Webster University 2011 — 2014
Master's degree, Professional Mental Health Counseling
Webster University 2011 — 2014
Master of Arts (MA), Mental Health Counseling/Counselor
University of South Florida 1999 — 2003
Bachelor's degree
Humana December 2014 - Present
2-1-1 Tampa Bay Cares January 2012 - December 2014
Personal Enrichment Through Mental Health Services September 2010 - January 2012
Salvation Army Correctional Services August 2006 - September 2010
Skills
Social Services, Case Managment, Crisis Intervention, Non-profits, Community Outreach, Mental Health Counseling, Nonprofits, Adolescents, Child Welfare, Family Services, Case Management, Mental Health, Family Therapy, Volunteer Management, Psychology, Program Development, Fundraising, Public Speaking
Education
University of South Florida-St. Petersburg Campus 2002 — 2006
Bachelor of Arts (B.A.), Criminology
InnerChange: Trusted Residential Therapy March 2015 - Present
Humana September 2013 - March 2015
Humana August 2012 - September 2013
Humana February 2011 - August 2012
Humana December 2007 - January 2011
Tindale-Oliver & Associates, Inc. June 2006 - December 2007
Skills
Health Insurance, Medicare, Data Analysis, Team Building, Strategic Planning, Process Improvement, Budgets, Healthcare, Project Management, Policy, Insurance, Leadership, Access, Analysis, Financial Analysis, Business Analysis, Healthcare Management, Training, Business Process..., Microsoft Excel, Provider Relations, Forecasting, Managed Care, Financial Modeling, HIPAA, Healthcare Industry, Financial Reporting, Finance, Strategy, Business Intelligence, Coaching, Outlook, Executive Management, Medicaid
Education
University of South Florida - College of Business Administration 2007 — 2009
MBA, Finance
University of South Florida 2004 — 2006
BS, Economics
Community Health Systems February 2014 - Present
Health Management Associates, Inc. November 2012 - Present
Humana February 2002 - November 2012
Sun Coast Healthcare September 1996 - February 2002
Diagnostic Clinic Medical Group/MedPartners June 1994 - September 1996
Skills
Managed Care, Healthcare, Hospitals, Utilization Management, Physicians, Health Policy, Medicine, Insurance, Claim, Provider Relations, Management, Contract Management, Medicare, HMO, Network Development, Revenue Cycle Management, Revenue Cycle, Medicaid, Healthcare Industry, Healthcare Consulting, Capitation, HIPAA, PPO, Healthcare Information..., Healthcare Management, DRG, Credentialing, Health Insurance, Physician Relations, Medicaid Managed Care, EHR, Disease Management, Medical Billing, Informatics, Home Care, Medicare Part D, Provider Network..., HEDIS, Accountable Care, Creative Direction
Education
Edinburgh School of Business/Heriot Watt UniversityEdinburgh, Scotland 2011 — 2016
International MBA
University of South Florida - College of Business Administration
Bachelor of Business Administration (B.B.A.), Business Administration and International Business
Dietzgen Corporation December 2014 - Present
PaperSave February 2014 - December 2014
Bisk Education January 2008 - February 2014
Mills & Murphy Software Systems, Inc. January 2007 - January 2008
Engage Technologies, Inc. July 2005 - January 2007
Mills & Murphy Software Systems, Inc. February 2003 - July 2005
Self Employed March 2001 - January 2003
American Trailer Industries November 1999 - February 2001
Comprehensive Care Corporation May 1995 - November 1999
Humana October 1993 - May 1995
Skills
Great Plains Software, SharePoint, Microsoft Dynamics, Accounting, Crystal Reports, Financial Reporting, ERP, T-SQL, SSRS, Access, Business Process, Data Analysis, Finance, Financials, Microsoft Dynamics SL, Microsoft SQL Server, SDLC, Software Implementation, Business Analysis, Management, Microsoft Dynamics GP, Process Improvement, CRM
Education
University of South Florida 1988 — 1992
BA, Business/Accounting
Humana December 2014 - Present
Humana January 2013 - December 2014
Aetna February 2007 - December 2012
Delta Dental 2006 - 2007
MetLife 1999 - 2005
Unum 1997 - 1999
Skills
Employee Benefits, Health Insurance, Disability Insurance, Insurance, Life Insurance, Brokers, Leadership, Underwriting, Health Savings Accounts, Sales, Benefits Administration
Education
University of South Florida 1990 — 1995
BS, Business Management
Brandon Senior High School 1987 — 1990
Colleg Prep
Dell Services (Perot Systems) 2005 - Present
Dell - RCMS September 2012 - October 2013
Dell Perot Systems 2008 - November 2010
Independent Contractor December 2008 - 2010
Perot Systems Healthcare 2005 - 2009
Mustin Consulting 2000 - 2005
Humana 1992 - 1993
Skills
Revenue Cycle, Healthcare, EHR, Healthcare Consulting, Healthcare Information..., Strategic Planning, Team Building, Executive Management, Healthcare Industry, Medical Billing, Cerner, Process Improvement, Leadership, Practice Management, Medicaid, Software Implementation, HIPAA, Management Consulting, Medicare, CPOE, Business Process..., Managed Care, Change Management, Business Analysis, Consulting, Meditech, Performance Improvement, EMR, Physicians, Healthcare Management, Ambulatory, Revenue Cycle Management, Hospitals, Inpatient
Education
University of South Alabama 1977 — 1981
Bachelor of Science, Finance
Humana November 2012 - Present
Tampa General Hospital June 2009 - November 2012
Area Health Education Centers (AHEC), Tampa General Healthpark May 2008 - April 2009
Department of Law and Policy, Florida Mental Health Institute, University of South Florida October 2007 - May 2008
Prodigy Cultural Arts, School of Social Work, University of South Florida February 2007 - September 2007
Education
University of South Florida 2008 — 2009
Masters of Social Work
University of South Florida 2004 — 2006
Bachelors of Social Work
Valencia College 2002 — 2004
Associate of Arts, Psychology
Stern Insurance Group January 2012 - Present
Mid-America Club February 2012 - Present
Lincoln Park Chamber of Commerce March 2012 - Present
Children's Memorial Hospital September 2009 - Present
West Town Chicago Chamber of Commerce October 2011 - Present
Hub International May 2009 - May 2012
Humana June 2007 - May 2009
University of San Diego September 2003 - May 2007
Great-West Healthcare May 2004 - August 2004
Skills
Employee Benefits, Dental, Wellness, General Insurance, Health Insurance, Medical Insurance, Networking, Disability Insurance, Life Insurance, Medicare, Retirement, Dentistry
Education
University of San Diego 2003 — 2007
Bachelors, Business Administration and Marketing
Humana December 2008 - Present
FIS June 2006 - April 2008
JPMorgan Chase August 1991 - November 2005
Skills
Workforce Management, Call Centers, Telecommunications, Vendor Management, Customer Satisfaction, Performance Management, Business Process..., Forecasting, Avaya, Banking, Call Center, Process Scheduler, Operations Management, Contact Centers, IVR, Customer Experience, Business Analysis, Process Improvement, Workforce Planning, Customer Retention, Outsourcing, Sales, Training, Analysis, Leadership, Cross-functional Team..., Team Building, CRM, Management, Team Leadership, Software Documentation, Quality Assurance, Change Management, Program Management, Access, Insurance, Coaching, Risk Management
Education
University of South Florida 1976 — 1978
BA, Management
Humana September 2014 - Present
Health Planning Council of Southwest Florida 2002 - Present
Skills
Bilingual-English/Spanis..., Outstanding time..., Supervisory Experience, Coordinating Events, Training, Employee Relations, Employee Training, Case Managment, Customer Service, Interviews, Evaluations, Child Development, Developmental..., Functional Behavior..., Translation, Simultaneous..., Training Facilitation, Team Facilitation, Healthcare, Case Management
Education
University of South Florida 1993 — 1996
Bachelor of Arts (B.A.), Psychology
Seedspark Development, LLC February 2011 - Present
KMG America February 2008 - February 2011
Humana 2008 - 2011
Otis Spunkmeyer, INC June 2005 - February 2008
Industrial Fabricators 2004 - 2005
Wachovia June 1999 - October 2004
Duke Energy 1995 - 1999
Skills
Process Improvement, Training
Education
University of South Carolina Upstate 1997 — 1999
Business Pyschology, Foreign Language - Russian
Time Warner Inc. May 2012 - Present
Coca-Cola Refreshments April 2009 - May 2012
Humana 2008 - April 2009
The Home Depot 2002 - 2008
Commercelink January 1997 - August 2002
Skills
Workday, SAP, Human Capital Management, Organizational Structure, Operations Management, Team Leadership, Employee Data Management, Communication Skills, Call Centers, Coaching, Deferred Compensation, Employee Engagement, Employee Relations, HR Policies, HRIS, Leadership, Management, New Hire Orientations, Onboarding, Payroll, Performance Management, Personnel Management, Recruiting, Succession Planning, Talent Acquisition, Talent Management, Workforce Planning
Education
University of South Florida
Bachelor of Arts, Psychology
Humana September 2010 - February 2013
Rock By The Sea 2010 - February 2013
Humana January 1990 - July 2010
Greater Kansas City AFL-CIO February 1984 - November 1989
Skills
Insurance, Health Insurance, Strategic Planning, Health Policy, Medicaid, Medicare, Network Development, Managed Care, Provider Relations, Healthcare, HMO, HIPAA, Claim, Healthcare Industry, Disability Insurance, Employee Benefits, Long-term Care, Politics, Legislative Relations, Healthcare Consulting, Legislation, Physicians, Grassroots Organizing, Policy, Legislative Research, Political Campaigns, Public Affairs, Political Communication, Disease Management, Quality Improvement, Message Development, Public Policy, Policy Analysis, Political Consulting, Coalitions, Crisis Communications, Speech Writing, Health Care Reform
Education
University of South Florida 1973 — 1976
BA, Political Science and Government
Gadsden County School Board August 2012 - Present
Humana 2006 - 2010
State of Florida September 2002 - June 2005
State of Florida October 2001 - September 2002
Skills
Politics, Research, Nonprofits, Public Speaking, Analysis, Fundraising, Strategic Planning, Event Planning, Strategic Communications, Project Management, Healthcare, Data Analysis, Economic Development, Grassroots Organizing, Teaching, Grants, Report Writing
Education
University of West Florida 1986 — 1991
MA, Communications Arts
University of South Florida 1989 — 1990
BA, Communications Arts
Humana January 2013 - Present
Kimberly-Clark January 2012 - January 2013
Schneider National 2005 - January 2012
Schneider February 2005 - January 2011
Kroger June 2000 - June 2003
Procter & Gamble June 1995 - June 2000
Skills
Six Sigma, Continuous Improvement, Process Improvement, Supply Chain Management, Business Analysis, Leadership, Business Process..., Supply Chain, Project Planning, Project Management, Logistics, Analysis, Cross-functional Team...
Education
University of South Florida 1992 — 1996
Bachelor of Science, Environmental Engineering
Humana April 2012 - Present
Hernando Pasco Hospice August 2008 - April 2012
HPH Hospice (Hernando-Pasco Hospice, Inc.) 2010 - 2010
Pasco County School Board January 2008 - August 2008
Hernando Pasco Hospice January 2006 - January 2008
The Leukemia & Lymphoma Society May 2004 - January 2006
LifePath Hospice August 2002 - May 2004
A Woman's Place September 2001 - May 2002
The Leukemia & Lymphoma Society March 1997 - September 2001
Skills
Psychotherapy, Healthcare, Case Managment, Public Relations, Recruiting, Program Development, Social Services, Community Outreach, Volunteer Management, Social Media, Non-profits, Benefits Administration, Human Resources, Grant Writing, Strategic Planning, Fundraising, Adults, Public Speaking, Program Evaluation, Event Planning, Case Management, Family Therapy, Leadership Development, Mental Health, Nonprofits
Education
University of South Florida 1995 — 1997
University of South Florida 1987 — 1991
B.A., Psychology and Women's Studies
Lakeland Senior High School 1984 — 1987
H.S.
Global Convergence, Inc. January 2014 - Present
The Girlfriend Konnection June 2009 - Present
MORE HEALTH Inc. October 2011 - January 2014
Shapes Total Fitness for Women October 2009 - October 2011
AAA Auto Club South February 2007 - September 2009
Humana July 2005 - February 2007
Shapes Fitness for Women October 2001 - July 2005
Tech Data January 1999 - October 2001
Tech Data December 1993 - January 1999
Skills
Marketing, Marketing Strategy, Product Marketing, Coaching, Social Media, Management, Advertising, Integrated Marketing, Leadership, Social Networking, Marketing Research, Sales, Business Development, Teaching, Product Development, Event Planning, SEO, Global Marketing
Education
Tampa College
Master
University of South Florida
BS
Humana July 2011 - Present
Manatee Memorial Hospital 2006 - 2009
Sarasota Herald-Tribune 2000 - 2002
Skills
Critical Care, ACLS, Nursing, ICU, BLS, Hospitals, Healthcare, Clinical Research, Healthcare Management, PALS, EMR, Pediatrics
Education
Univeristy of South Florida 1971 — 1976
Bachelor's Science, Pre-Medicine/Pre-Medical Studies
University of South Florida 1971 — 1976
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Medical University of South Carolina 2010 - Present
Humana 2007 - 2010
Hill-Rom, Inc 2000 - 2007
Carolina Women's Care 1998 - 2000
Skills
Public Speaking, Customer Service, Microsoft Office, Data Analysis, Databases, PowerPoint, Process Improvement, Healthcare, Outlook, Software Documentation, Microsoft Excel, Insurance, Healthcare Management, Access, Leadership, Team Building
Education
University of South Carolina-Columbia
NASA Ames Research Center April 2014 - Present
San Jose State University August 2012 - April 2014
San Jose State University May 2011 - August 2012
San Jose State University February 2009 - May 2011
Xilinx September 2008 - January 2009
West Valley Staffing Group December 2007 - September 2008
Humana January 2006 - December 2007
Education
University of South Florida 2003 — 2005
Mass Communication, Public Relations
Amerigroup June 2014 - Present
Torinamedia, Inc Quality RN HEDIS AbstractorAmerigroup through the Judge GroupJanuary 2014 - June 2014
Centene Corporation December 2011 - July 2013
Orlando Health May 2011 - December 2011
Humana February 1998 - October 2004
Skills
Medicaid, Nonprofits, Medicare, Managed Care, Team Building, Customer Service, Call Centers, Training
Education
University of South Florida 1972 — 1976
BSN, Nursing
Humana December 2013 - Present
California Correctional Health Care Services August 2013 - November 2013
California State Correctional Health Care Services February 2012 - August 2013
Personal Enterprises, Inc. (PEI) January 2011 - February 2012
HomEq January 2001 - October 2010
First Union National Bank 1998 - 2001
The Money Store 1996 - 1998
CIS 1992 - 1996
Corporate Information Solutions 1992 - 1996
Computers & Informations Systems 1992 - 1996
Skills
PL/SQL, Business Analysis, Oracle, SQL, Microsoft SQL Server, Data Warehousing, Requirements Analysis, SDLC, Visio, SSIS, T-SQL, Requirements Gathering
Education
University of Santo Tomas 1988 — 1992
BS Mathematics, Major in Computer Science
Life and Specialty Ventures, LLC September 2014 - Present
Humana December 2012 - August 2014
The Guardian Life Insurance Company of America November 2010 - October 2012
Principal Financial Group June 2006 - October 2010
AIG American General June 2005 - June 2006
Assurant Employee Benefits December 2001 - May 2005
Protective Life June 1987 - December 2001
Unum May 1983 - May 1987
Skills
Insurance, Health Insurance, Healthcare, Health Savings Accounts, HIPAA, Strategic Planning, Call Center, Health Care Reform, Account Management, Change Management, Sales Organization..., Voluntary Employee..., Team Building, Leadership, Sales, Management, Selling, Sales Management, Business Development, Negotiation, New Business Development, Contract Negotiation, Pricing, Strategy, Executive Management, Leadership Development, Sales Operations, Sales Process, Call Centers, Group Insurance
Education
University of South Florida - College of Business Administration 1979 — 1983
BA Marketing
Kanawha Financial Services LLC October 2012 - Present
Humana February 1999 - October 2012
Skills
Life Insurance, Term Life Insurance, Permanent Life Insurance, Universal Life, Disability Insurance, Long-term Care, Whole Life, Health Insurance, Insurance
Education
University of South Carolina-Columbia
Bachelor of Science (BS), Marketing
Humana March 2014 - Present
Devon Health Services, Inc. April 2012 - March 2014
Devon Health Services November 2009 - April 2012
St. Luke's Hospital April 2008 - February 2010
Devon Health Services June 2004 - August 2005
Skills
Hospitals, Healthcare, Healthcare Information..., Healthcare Management, Recruiting
Education
University of Scranton 2006 — 2008
MHA, Health Administration
University of Scranton 2000 — 2004
B.S., Business Management
Bethlehem Catholic 1996 — 2000
The Auto Club Group August 2014 - Present
The Auto Club Group May 2012 - August 2014
The Auto Club Group June 2010 - May 2012
Humana 2009 - 2010
University of South Florida 2006 - 2008
Times Publishing Company 1994 - 2006
Skills
PeopleSoft, HRIS, Employee Benefits, Human Resources, Benefits Administration, Compensation & Benefits..., Process Improvement, Leadership, Payroll, Policy, Onboarding, Personnel Management, Employee Relations, Performance Management, Talent Acquisition, Deferred Compensation, Workforce Planning, Training, Management
Education
University of South Florida 1982 — 1986
BS, Business Admin - HR Management
Humana February 2015 - Present
Bright House Networks July 2014 - February 2015
Seminole Hard Rock Hotel & Casino April 2010 - June 2014
Wynn Las Vegas March 2008 - June 2008
The Venetian October 2005 - December 2007
Silverton Casino January 2005 - July 2005
Bally's/Paris Hotel & Casino January 2001 - December 2004
Skills
Casino, Casino Gaming, Gaming Industry, Marketing, Database Marketing, Hospitality, Event Management, Loyalty Marketing, Direct Marketing, Resorts, Advertising, Loyalty Programs, Marketing Strategy, Training, Business Analysis, Data Analysis, Microsoft SQL Server, Public Relations, Gaming, Access, Campaign Management, Strategic Planning, SharePoint, Campaign Strategies, Business Strategy, Business Development, Total Rewards Strategies, Rewards Programs, SharePoint Designer, Windows Sharepoint..., Oracle SQL Developer, QlikView, QlikView Development
Education
University of South Florida - College of Business Administration 2010 — 2012
Bachelor of Science (BS), Management Information Systems, General
College of Southern Nevada 2006 — 2008
Humana January 2014 - Present
Citi May 2011 - December 2013
Big Cat Rescue January 2011 - May 2011
EdVenture Partners September 2009 - December 2009
Skills
Social Media Marketing, Social Media, Event Planning, Social Networking, Public Relations, Marketing, Advertising, Marketing Research, Market Research, Event Management, Microsoft Office, PowerPoint, Public Speaking, Press Releases, Media Relations, Financial Markets, Securities, International..., Process Improvement, Analysis, Customer Satisfaction, Account Reconciliation, Trading Operations, Marketing Communications, Time Management, Marketing Management, Outlook, Teamwork, Fundraising, Microsoft Word, Customer Service, Adobe Creative Suite, Microsoft Excel, Direct Marketing, Sales, Leadership, Marketing Strategy, Email Marketing, Competitive Analysis, Facebook, Strategic Planning, Account Management, Data Analysis, Always Willing to Learn, Easily Adaptable, Financial Services, Management, Access, Finance, Banking
Education
University of South Florida - College of Business Administration 2007 — 2011
Bachelor of Arts (B.A.), International Business, Economics
University of Tampa - John H. Sykes College of Business
MBA Candidate, Business Administration and Management, General
Humana May 2014 - Present
Medi-Home Hospice December 2010 - Present
Hospice Care of Tri-County March 2008 - November 2010
Crosswell Home for Children September 2006 - February 2008
South Carolina Department of Mental Health August 2005 - June 2006
New Alternatives Behavioral Health August 2004 - May 2005
Skills
Dementia Specialist,..., Mental Health, Case Managment, Social Services, Crisis Intervention, Group Therapy, Psychology, Family Therapy, CBT, Treatment, Healthcare, Dementia Specialist, Geriatrics, Case Management
Education
University of South Carolina-Columbia 2004 — 2006
Master's degree, Social Work, Magna Cum Laude
University of South Carolina-Columbia 2001 — 2004
Bachelor of Arts (B.A.), Psychology, Magna Cum Laude
Humana October 2011 - Present
University of South Florida August 2008 - May 2011
North River Care Pregnancy Center August 2007 - August 2008
Manasota Solve, Inc August 2004 - August 2007
Big Brothers Big Sisters of Gulfcoast July 2004 - October 2004
Education
University of South Florida 2007 — 2011
M.A, Strategic Communications
University of South Florida 2002 — 2009
B.A, Mass Communications; Public Relations
Tampa General Hospital July 2013 - Present
Humana February 2013 - June 2013
Children's Medical Services, Brain and Spinal Cord Injury Program November 2004 - February 2013
Skills
Case Management, Healthcare, Nursing, Public Health, Community Outreach, Spanish, Government, Case Managment, Health Insurance, Utilization Management, Pediatrics, Clinical Research, Hospitals, Program Development
Education
University of South Florida 2012 — 2014
Bachelor of Science in Nursing BSN, Registered Nursing/Registered Nurse
Hillsborough Community College
ASN Nursing, Nursing
University of South Florida - College of Business Administration
B.S., Marketing
Simple Health Advisors, LLC 2012 - Present
Partners Advantage Insurance Services, LLC 2012 - 2015
UnitedHealth Group March 2013 - August 2014
Health First July 2011 - July 2013
UnitedHealthcare June 2009 - July 2011
Humana June 2006 - June 2009
Nations Health August 2003 - June 2006
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Public Speaking, Strategic Planning, Training, Marketing, Sales, Health Insurance, Healthcare, Insurance, Leadership, Management
Education
Western Governors University 2012 — 2014
University of South Carolina-Columbia 2001 — 2004
Pacific Dental Services February 2015 - Present
Humana February 2012 - October 2014
University of Miami, Miller School of Medicine October 2008 - February 2012
UnitedHealth Group August 2005 - September 2008
CIGNA Healthcare 2001 - 2005
Cigna Dental 1998 - 2001
Skills
Managed Care, Hospitals, Strategic Planning, Healthcare Management, New Business Development, Disease Management, Medicaid, Financial Analysis, Change Management, Contract Negotiations, Business Analysis, Medicare Advantage, Sales Presentations, Financial Risk, Product Development, Physician Network..., Medicare
Education
University of South Carolina-Columbia
BSN, Nursing
University of Tampa - John H. Sykes College of Business
MBA, Business Administration, Management and Operations
BB&T July 2011 - Present
Humana November 2010 - July 2011
Northwestern Mutual August 2007 - September 2008
Skills
Banking, Loans, Sales, Investments, Financial Services, Credit Analysis, Credit, Financial Analysis, Risk Management, Insurance
Education
University of South Carolina-Columbia 2003 — 2007
Bachelor of Science, Economics
Molina Healthcare December 2013 - Present
Humana May 2007 - March 2010
Skills
Employee Benefits, Insurance, Medicare
Education
University of South Florida 2000 — 2002
BSW, Social Work
Seminole Electric Cooperative February 2015 - Present
Seminole Electric Cooperative October 2013 - February 2015
Seminole Electric Cooperative February 2010 - October 2013
Humana February 2006 - February 2010
Sitel February 2005 - February 2006
Skills
Power Supplies, Electric Power, Leadership, Power Systems, Transmission, Power Generation, Data Analysis, Reliability, Testing, NERC, Energy Management, Engineering, Energy, Analysis, Access, Project Planning, Electrical Engineering
Education
University of South Florida 2007 — 2010
Bachelor of Science, Electrical Engineering
Hillsborough Community College 2003 — 2006
AA, Engineering
University of South Florida
master of science electrical engineer
Humana February 2013 - May 2015
Humana March 2005 - February 2013
Advantis Real Estate March 2003 - March 2005
Communications Equity Associates 1998 - 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Outlook, Windows, Editing, Access, Event Planning, Data Entry, Insurance, Facebook, Account Management, Sales, Leadership, Strategic Planning, Team Building
Education
University of South Florida 1997 — 2000
Bachelor of Arts (B.A.), Communications
Humana January 2014 - Present
Boley Centers April 2010 - October 2011
Vocational Rehabilitation 2006 - 2011
Skills
Mental Health, Mental Health Counseling, Psychotherapy, Case Managment, Group Therapy, Crisis Intervention, Adolescents, Psychology, Adults, Family Therapy, CBT, Treatment, Non-profits, Program Development, Clinical Supervision, Behavioral Health, Stress Management, Anger Management, Case Management, Personal Development, DBT, Grief Counseling, Social Services, Co-occurring Disorders, Community Outreach, Psychological Assessment, Google Groups, Nonprofits, Clinical Research
Education
University of South Florida 2002 — 2007
MA, Rehabilitation and Mental Health Counseling
University of Tampa 1997 — 2001
BA, Sociology
Brebeuf 1994 — 1997
High school diploma
Lazydays September 2013 - Present
Sears Holdings Corporation 2012 - 2013
Sears Holdings Corporation 2010 - 2012
Sears Holdings Corporation 2008 - 2010
Humana 2007 - 2008
Sitel 1999 - 2006
Education
University of South Florida 2003 — 2006
Bachelor of Arts and Sciences, Sociology
Crowder Junior College 1990 — 1992
Associate of Arts, Liberal Arts
Humana October 2006 - Present
Integrity Life Insurance Company October 1997 - March 2006
Skills
CPA
Education
University of South Florida - College of Business Administration
BS, Accounting
Humana 2013 - 2014
Coventry Health Care, an Aetna Company 2012 - 2013
Ameritas Group January 2007 - October 2011
American United Life September 2004 - October 2006
Fort Dearborn Company 2002 - 2004
Bankers Conseco Life Insurance Company June 1994 - July 2002
Skills
Insurance, Health Insurance, Disability Insurance, Life Insurance, Sales Management, Underwriting, Employee Benefits, Brokers, Retirement Planning, Sales, Strategy, Term Life Insurance, Leadership, Health Savings Accounts, Account Management
Education
University of South Florida
Bachelor's Degree, Finance and Financial Management Services, 3.5
Humana Vice President, OperationsKANAWHA HEALTHCARE SOLUTIONS
Skills
Health Insurance, Insurance, Brokers, Disability Insurance, Employee Benefits, Medicare, Underwriting, Health Savings Accounts, Leadership, Term Life Insurance, Life Insurance, Fixed Annuities, Managed Care, Long-term Care, Claim
Education
University of South Carolina-Columbia 1971 — 1975
Bachelor of Science (B.S.), Business/Management
Humana Inc. March 2015 - Present
Humana October 2011 - March 2015
Ceridian May 2011 - October 2011
Directions for Mental Health in partnership with Eckerd Community Alternatives 2007 - 2010
Skills
Nonprofits, Case Management, Social Services, Healthcare, Benefits Administration, Volunteer Management, Community Outreach, Crisis Intervention, Program Development
Education
University of South Florida 2004 — 2006
Psychology, Psychology
Intelichart June 2014 - Present
AXA March 2014 - June 2014
Computer Services, Inc. September 2011 - February 2014
Blue Cross and Blue Shield Association July 2010 - September 2011
Humana March 2003 - July 2010
Skills
SDLC, Vendor Management, Microsoft SQL Server, SQL, Business Analysis, SharePoint, Agile Methodologies, Requirements Analysis, Software Documentation, Visio, Disaster Recovery, Agile Project Management, Integration, Requirements Gathering, Management, Project Management
Education
University of South Carolina-Columbia 1999 — 2001
BS, Computer Science
North Greenville University 1996 — 1999
BS, Business Management
Humana January 2013 - Present
HealthPlan Services 1989 - August 2012
HealthPlan Services 1989 - 2012
Skills
Leadership, Process Improvement, Benefits Administration, Disability Insurance, Salesforce.com, Brokers, Term Life Insurance, Long-term Care, Healthcare, Team Building, Workers Compensation, Underwriting, Life Insurance, Marketing, Cold Calling, Insurance, Medicare, Training, Claim, Managed Care, Health Insurance, Employee Benefits, Account Management, Strategic Planning, Human Resources, Marketing Strategy, Wellness, Vision Sales, Dental Sales, Worksite Voluntary..., HMO
Education
University of South Florida
Bachelor of Arts (B.A.), Theatre performance and management
Largo High School 1977 — 1981
James A Haley VA Medical Center March 2013 - Present
Humana 2011 - 2012
Education
University of South Florida 2006 — 2008
Bachelor of Science (BS) in Nursing, Nursing
Sage 2005 - 2011
Neiman Marcus 2004 - 2005
ABC Fine Wine & Spirits 2002 - 2004
US Census Bureau 1999 - 2000
Humana 1995 - 1998
Humana 1993 - 1995
Humana 1991 - 1993
Skills
Marketing, Siebel, Windows, Outlook, Excel, Word, Microsoft Office, Inventory Management, Healthcare Management, Sales
Education
University of South Florida
BA, Finance
Humana Sr. Director of Operations Risk ManagementKindred HealthcareJanuary 2006 - April 2013
Skills
Quality Improvement, Strategic Planning, Long-term Care, Elder Care, Public Speaking, Customer Service, Coaching, Leadership Development, Onboarding, Healthcare Industry, Hospitals, Healthcare, LTACH, Quality Management, Nursing, Healthcare Management, Medicare, Healthcare Information..., Statistics, Nursing Homes, Managed Care, HIPAA, Team Leadership, Risk Management, Risk Analytics, EMR, Process Improvement, Team Building, Enterprise Risk..., Clinical Research
Education
University of South Alabama
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Humana November 2011 - Present
Humana December 2008 - November 2011
Humana April 2006 - December 2008
Humana August 2005 - March 2006
Skills
Root Cause Analysis, Root Cause Problem..., Data-driven Decision..., Business Process Mapping, Business Process..., Public Speaking, Leadership, Critique, Lean Fundamentals, Six Sigma, Yellow Belt, Targeted Selection..., Performance Reviews, Recruiting, Green Belt, Process Improvement
Education
University of Wisconsin-Stevens Point 2001 — 2004
Bachelor of Science (B.S.), Biology, General
University of Sioux Falls 2000 — 2001
Neenah High School 1996 — 2000
Humana
Skills
Health Insurance, Insurance, Life Insurance, Underwriting
Education
University of South Carolina-Lancaster
Humana November 2010 - Present
Skills
Training, Research, Microsoft Word, Microsoft Excel, Microsoft Office, Windows, Outlook, PowerPoint, Management
Education
University of South Florida 2014 — 2016
Business Administration and Management, General
Humana June 2012 - Present
Boca Raton Regional Hospital November 1999 - June 2012
UnitedHealth Group November 1997 - June 2002
Skills
Managed Care, Utilization Management, Medicaid, Disease Management, Healthcare, Health Insurance, Healthcare Management, HIPAA, Nursing, Long-term Care, Hospitals
Education
University of South Florida 1990 — 1993
Bachelor of Science (BS), Nursing
University of Tampa 1986 — 1990
Bachelor of Education (BEd)
Humana March 2015 - Present
Mobile Infirmary Medical Center January 2013 - February 2015
Skills
Management, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Training, EHR, Healthcare, Nursing, HIPAA, CPR Certified, Customer Service, Medical Terminology, Process Improvement, Outlook, Data Entry, EMR, Time Management, Data Analysis
Education
University of South Alabama 2005 — 2010
Bachelor of Nursing, Nursing
Faith Academy
High School Diploma
Humana
Skills
Medical Case Management, Insurance
Education
University of South Carolina-Lancaster 1995 — 1998
Associate's degree, Registered Nursing/Registered Nurse