Hyatt Regency Houston
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Hyatt Regency Houston Employees
Hyatt regency houston June 2006 - Present
Skills
Hotels, Hospitality Industry, Hotel Management, Hospitality Management, Hospitality, Meeting Planning, Cold Calling, Sales, Site Inspections, Sales Management, Direct Sales, Convention Services
Education
UNLV 2001 — 2006
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Klein ISD September 2012 - Present
Wunderlich Intermediate School September 2005 - June 2012
Hyatt Regency Houston May 2001 - June 2002
Crown Plaza Houston Northwest June 1995 - August 1997
Skills
Curriculum Design, Curriculum Development, Lesson Planning, Classroom, Classroom Management, Educational Leadership, Tutoring, Educational Technology, Staff Development, Differentiated..., Team Management, Financial Accounting, Operations Management, Sales Process, Database Administration, IT Management, Marketing Strategy, Program Management, Customer Satisfaction, Financial Planning, Microsoft Project, Strategic Planning, Behavior Management, Leadership, Organizational..., Technical Support, Customer Service, Cost Accounting, Document Review, Financial Statements, Accounting, SAP, Process Improvement, Project Management, ROI Optimization, Financial Analysis, Customer Retention, Regulatory Requirements, Key Performance..., Behavior Modification, Data Structures, Organizational..., Strategic Partnerships, Research, Hospitality, Teaching
Education
Western Governors University 2009 — 2011
Master of Business Administration (M.B.A.), Strategy and Management
University of Houston 2000 — 2002
Bachelor of Science, Conrad N. Hilton College of Hotel and Restaurant Management
The Aldieri Group January 2012 - Present
Noble Investment Group May 2005 - January 2012
Hyatt Regency Los Angeles February 2005 - May 2005
Hyatt Regency La Jolla December 2003 - January 2005
Hyatt Regency Miami 1999 - 2003
Hyatt Key West 1997 - 1999
Hyatt Regency Waikiki 1995 - 1997
Hyatt Hotels Corporation 1992 - 1995
Hyatt Regency Houston 1989 - 1992
Grand Hyatt San Francisco 1988 - 1989
Skills
Hotel Management, Hotels, Hospitality, Hospitality Management, Pre-opening, Hospitality Industry, Guest Satisfaction, Food & Beverage, Resorts, Food, Restaurant Management, Restaurants, Menu Development, Catering, Hiring, Revenue Management, Culinary, Strategic Planning, Customer Service, Revenue Analysis, Culinary Skills, Banquets, Yield Management, Customer Satisfaction, Leadership, Management, Income Statement, Fine Dining, Rooms Division, Opening Hotels, Lodging, Convention Services, OnQ, Micros, Guest Service Management, Sales, Property Management..., Wine, Banquet Operations, Front Office, Cost Control, Hotel Asset Management, Hotel Booking, Menu Costing, Rooms Division..., Cuisine, F&B Operations, Revenue Forecasting, Pre-opening experience, P&L
Education
The University of Connecticut School of Business 1980 — 1981
MBA, Business / Finance
Northeastern University 1973 — 1978
BS Business Administration, Entrepreneurship and New Venture Management
Hilton Worldwide July 2015 - Present
Hilton Worldwide May 2014 - July 2015
The Fairmont Dallas April 2012 - May 2014
Fairmont Dallas July 2010 - April 2012
Fairmont Dallas May 2009 - July 2010
Helmsbriscoe January 2009 - April 2009
Hyatt Regency Houston May 2007 - September 2008
Hyatt Regency Hill Country Resort and Spa June 2006 - August 2006
Space Center Houston June 2002 - January 2006
Skills
Hotels, Hospitality, Hospitality Management, Hospitality Industry, Revenue Analysis, Yield Management, Revenue Forecasting, Price Optimization, Front Office, Resorts, Customer Service, Tourism, Hotel Management, Management, Food & Beverage, Market Research, Rooms Division, Customer Satisfaction, Marketing, Sales Management, Process Scheduler, Micros, Sales, Catering, Pre-opening
Education
University of Houston 2007 — 2009
MS, Hospitality Management
Schreiner University 2003 — 2007
BBA, Business Administration
Grand Hyatt San Antonio October 2013 - Present
Walzel LLC March 2015 - Present
Hyatt Regency Houston June 2009 - October 2013
Sara Lee June 2008 - June 2009
Grand Hyatt Atlanta January 2007 - July 2008
Hyatt Regency Atlanta June 2006 - January 2007
Walt Disney World January 2006 - June 2006
Skills
Forecasting, Marketing Strategy, Food & Beverage, Market Planning, Pricing, Leadership, Contract Negotiation
Education
Georgia State University - J. Mack Robinson College of Business 2003 — 2007
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Lincoln Park Academy
Hyatt Regency Century Plaza January 2014 - Present
Hyatt Regency Wichita July 2012 - January 2014
Hyatt Regency Houston May 2010 - July 2012
Gaylord Opryland May 2008 - May 2010
Hyatt Regency Dallas May 2003 - April 2008
Education
Kansas State University 2001 — 2003
Hotel Restaurant Management
The Finger Companies March 2015 - Present
Pacific Dental Services September 2014 - March 2015
Hyatt Regency Houston November 2011 - July 2014
Hyatt on Capitol Square / Sheraton Columbus at Capitol Square July 2007 - November 2011
Hyatt Regency Cincinnati June 2006 - September 2006
Skills
Experienced user of..., Experienced user of..., Experienced user of..., Inventory Management, Employee Engagement, Customer Service, Payroll Analysis, Forecasting, Planning Budgeting &..., Cpr Certified, Purchasing, Interviewing Skills, Coaching, Employee Training, Hotels, Hospitality Industry, Payroll, Front Office, Budgets, Leadership, Management, Hospitality Management, Hospitality
Education
The Ohio State University 2003 — 2007
Bachelor of Science (B.S.), Hospitality Management
Hyatt Regency Houston May 2012 - Present
Hyatt Place Denver South / Park Meadows August 2010 - May 2012
Hotel Colorado 2009 - 2010
The Curtis Hotel 2008 - 2009
Denver Outlaws 2005 - 2007
Kroenke Sports Enterprises 2003 - 2005
Skills
Cold Calling, Consultative Selling, Direct Sales, Sales Process, Sales Management, Leadership Development, Account Management, Contract Negotiation, Selling, Public Speaking, Trade Shows, Customer Service, Team Building, New Business Development, Revenue Analysis, Budget Process, Forecasting, Yield Management
Education
University of Northern Colorado
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Self-Employed Actor June 2010 - Present
Houston Independent School District August 2010 - May 2011
Hyatt Regency Houston August 2008 - February 2009
Skills
Public Speaking, Microsoft Office, Event Planning, Spanish, Teaching, PowerPoint, Microsoft Word, Customer Service, Event Management, Microsoft Excel, Leadership Development, Acting, Fundraising, Theatre, Editing, Hospitality, Team Building, Food & Beverage, Performing Arts, Voice Over, Film, Television, Entertainment, Social Media, Hospitality Management
Education
University of Houston 2004 — 2008
BS, Hotel Management
Questco Inc December 2013 - Present
La Torretta Lake Resort & Spa March 2012 - November 2013
La Torretta Lake Resort & Spa September 2011 - March 2012
Hyatt Regency Houston April 2011 - September 2011
Hyatt Regency Lost Pines Resort and Spa September 2009 - August 2010
Hyatt Regency Austin July 2008 - September 2009
Hyatt Regency Austin September 2007 - July 2008
Skills
Hotels, Customer Service, Hospitality, Microsoft Word, Microsoft Excel, Budget, Microsoft Office, Social Media, Outlook, Hospitality Industry, PowerPoint, Resorts, Micros, Hotel Management, Budgets, Front Office, Revenue Analysis, Hospitality Management, Banquets, Food & Beverage, Event Management, Catering, Sales
Education
Aldine High School
Lone Star College System
Berkshire Hathaway HomeServices Florida Realty February 2012 - Present
Douglas Elliman Florida May 2011 - February 2012
The Keyes Company October 1993 - April 2011
The Keyes Company May 2000 - February 2002
Don Shula's Hotel and Golf Club September 1989 - December 1999
The Biltmore Hotel, Coral Gables, FL February 1989 - September 1989
Hilton Hotels Worldwide July 1974 - February 1989
Hyatt Regency Houston 1978 - 1980
Skills
Real Estate, Relocation, Relocations, Hotels, Rentals, Condos, Single Family Homes, Residential, Sellers, Realty, Purchase, Leases, Waterfront, First Time Buyers, First Time Home Buyers, Luxury, Buyer Representation, Referrals, Real Estate Transactions, Townhomes, Second Homes, Rental Properties, Residential Homes, Real Property, Vacation Homes, Buyers, Move Up Buyers, Apartments
Education
Florida State University - College of Business 1970 — 1974
BS, Business; Hotel & Restaurant Admin; European History; Marketing
Miami Palmetto Senior High 1967 — 1970
Four Seasons Hotel Houston November 2007 - Present
Four Seasons Hotel Houston March 2006 - November 2007
Hyatt Regency Houston July 2003 - March 2006
Hyatt Regency Houston at George Bush Intercontinental Airport May 2001 - July 2003
Skills
Meeting Planning, Hospitality Management, Hospitality Industry, Hotel Management
Education
University of Houston 1996 — 1999
Bachelor of Science, Hotel & Restaurant Management
Hyatt Regency houston January 2012 - Present
Contemporary Services Corporation - CSC February 2011 - Present
Interactive Response Technologies, (IRT) May 2010 - March 2011
Walmart June 2008 - June 2009
Skills
Security, Customer Service, TABC Certified, Cashiering, Customer Satisfaction, Troubleshooting, Microsoft Word, Microsoft Office, Internet, Sales
Education
Houston Community College 2013 — 2015
The Driskill Hotel March 2015 - Present
Hyatt Market Street - The Woodlands January 2014 - March 2015
Hyatt Regency Jersey City March 2013 - December 2013
Hyatt Regency Houston May 2011 - March 2013
Fort Bend Chamber of Commerce February 2011 - May 2011
Par Excellence September 2008 - May 2011
Houston Country Club August 2007 - May 2011
Skills
Food & Beverage, Wine, Restaurant Management, Bar Management, Fine Dining, Events Coordination, Event Management, Marketing, Hospitality Industry, Restaurants, Hospitality, Banquets, Sales, Rooms Division, Food, Hospitality Management
Education
University of Houston 2007 — 2011
B.A, Hotel and Restaurant Management
Expedia, Inc. September 2014 - Present
Hyatt Regency Houston October 2013 - Present
Hyatt Regency Houston March 2013 - October 2013
Hyatt Regency Houston November 2011 - March 2013
Hillstone Restaurant Group September 2010 - September 2011
The Statler Hotel September 2006 - May 2010
Brookdale Senior Living June 2009 - August 2009
Skills
Cantonese, Mandarin, Micros, Aloha, Opera, ServSafe, Workforce Management, Enterprise Information, Medallia, Microsoft Publisher, Hiring, Hospitality Management, Enterprise Software, Customer Satisfaction, Hospitality, MICROS, Customer Service, Hospitality Industry, Restaurants, Hotels, Management, Food & Beverage, Banquets, Hotel Management, Revenue Analysis, Event Planning
Education
Cornell University 2006 — 2010
B.S., Hotel Administration, 3.5
Iolani School 1993 — 2006
4.02
ConferenceDirect May 2013 - Present
Embassy Suites April 2010 - January 2011
Trinity Presbyterian Preschool September 2001 - September 2007
Consultant/Self-Employed July 1991 - January 1997
Dallas Park Plaza, A Warwick Hotel March 1990 - July 1991
Sheraton Dallas August 1984 - March 1990
The Lincoln, A Radisson Hotel-Dallas, Texas February 1982 - April 1984
The Summit Hotel, Flagship MHM Hotel-Dallas, Texas October 1980 - February 1982
Sheraton Crest-Austin, Tx. February 1975 - August 1980
Hyatt Regency Houston August 1973 - February 1975
Skills
Hotels, Meeting Planning, Hospitality Industry, Event Management, Event Planning, Trade Shows, Tourism, Marketing, Training, Catering, Public Relations, Sales, Budgets, Time Management, Contract Negotiation, Hospitality
Education
The University of Texas at Austin 1970 — 1973
Bachelors, Speech Communications
Texas State University 1968 — 1970
Speech/Drama
McCallum High School
Hyatt Regency Austin April 2014 - Present
Hyatt Regency Houston May 2013 - April 2014
Hyatt Regency Houston June 2012 - May 2013
Hyatt Hotels Corporation January 2012 - May 2012
Hyatt Place Estero Florida October 2010 - December 2011
Hershey Lodge May 2009 - August 2009
Skills
Hotels, Hospitality Management, Hotel Management
Education
James Madison University 2006 — 2010
Bachelors, Hospitality & Tourism Management
Clear Creek Independent School District August 2009 - Present
Clear Creek Independent School District August 2004 - May 2006
Pearland ISD August 2002 - July 2003
Pasadena Independent School District August 2001 - July 2002
Pearland ISD August 1998 - July 2000
Galena Park ISD August 1996 - July 1998
Hyatt Regency Houston April 1995 - July 1996
Skills
Library Research, Library Management, Library Instruction, Library Science, Academic Libraries, Digital Libraries, Library, Library Reference, School Library Media, Information Technology, Technology, Online Research, Collection Development, Libraries
Education
University of Houston-Clear Lake 1995 — 2007
Master of Science (M.S.), School Librarian/School Library Media Specialist
Texas A&M University 1991 — 1995
Bachelor of Science (B.S.), Recreation, Parks, and Tourism Sciences
Hyatt Regency Houston July 2014 - Present
GRAND HYATT DFW October 2011 - July 2014
Hyatt Regency DFW September 2008 - October 2011
Hyatt Fisherman's Wharf June 2007 - September 2008
Hyatt Regency San Francisco June 2005 - June 2007
Park Hyatt San Francisco January 2004 - June 2005
Omni Southpark February 2003 - October 2003
Skills
Hotels, Resorts, Hospitality Management, Banquets, Marketing Strategy, Tourism, Menu Development, Team Building, Hospitality, Hospitality Industry, Hotel Management, Catering, Convention Services
Education
Texas A&M University 1993 — 1998
Bachelor of Arts (B.A.), Journalism
Hilton Houston Post Oak Hotel April 2013 - Present
MPI 2011 - 2013
Meetings to Incentives, Inc. April 2006 - October 2012
Hyatt Regency Houston January 2003 - April 2006
Planners Services Group December 2000 - September 2002
Skills
Corporate Events, Meeting Planning, Event Management, Trade Shows, Event Planning, Events, Food & Beverage, Public Relations, Coordinating Special..., Hospitality Industry, Marketing, Catering
Education
Texas Tech University 1988 — 1991
BS, Restaurant, Hotel & Institutional Management
Stephen F. Austin State University 1985 — 1987
Undergraduate Studies, Business
Nexion Health November 2007 - Present
AAA Storage November 2006 - November 2007
Girling Health Care March 2006 - November 2006
PEMA Health August 2005 - March 2006
The Warwick Hotel September 2000 - August 2005
Hilton Corporation November 1997 - September 2000
Double Tree Guest Suites September 1996 - November 1997
Hyatt Regency Houston August 1981 - September 1996
Skills
Computer, Typing, CPR Certified, First Aide Certified, Administration, Data Entry, Administrative..., Sales, Office Management, PowerPoint, Vital Signs, Patient care, Medical Terminology, Hemodialysis, Interpersonal and..., Ability to work..., Dictation, Filing, Human Resources, Healthcare, Outlook, Receptionist Duties, Fax, Home Care, Office Equipment, Time Management, Patient Safety, Telephone Skills, New Hire Orientations
Education
Avalon Career Academy 2015 — 2015
Medication Aide Certfication, Medications
Sanford-Brown College 2012 — 2012
CCHT·Certified Clinical Hemodialysis Technician, Dialysis, 4.0
Avalon Career Academy 2007 — 2007
CNA Certification, Seniors Care
Houston Community College 1991 — 1991
Continuing Education, Personnel Management
Massy Business College 1980 — 1981
Executive Secretary, Executive Secretary
Ross Shaw Sterling 1978 — 1979
High School Diploma, General Studies, B
Hempstead High 1976 — 1978
High School, General Studies, B
Powered By Pain Performance April 2012 - Present
Houston Blow Pipe - a Division of ARTCO Group October 2013 - July 2015
Houston Blowpipe July 2012 - July 2015
Reliant Energy February 2012 - July 2012
Hyatt Regency Houston April 2011 - September 2011
Hyatt Regency Houston April 2011 - September 2011
Hyatt Regency Houston July 2009 - April 2011
Apple Retail January 2008 - July 2009
Tweeter May 2006 - February 2007
Nextel December 2003 - February 2005
Skills
Coaching, Customer Service, Quality Assurance, Time Management, Hotels, Hospitality, Process Scheduler, Microsoft Office, Management, Access, Trainers, Front Office, Conflict Resolution, Public Speaking, Software Documentation, Customer Satisfaction, Personal Training, Hospitality Management, Hospitality Industry, Personal Development, Rooms Division, Hotel Management, Tourism, Problem Solving, Data Quality Control, Document Management, Emotional Intelligence, NLP, Guest Service, Microsoft Word, Mac OS, Construction Document..., QAQC, CAD, Building Relationships, Team Building, Team Leadership, Team-oriented, Supervisory Experience, Employee Training, Training, Fitness Training, Strength Training
Education
Tennessee State University
Bachelor of Science (B.S.), Liberal Arts concentration in Communications and Psychology
Hyatt Regency Houston July 2008 - Present
Education
Mercyhurst University 2005 — 2008
Bachelor's degree, Hotel, Motel, and Restaurant Management
Hyatt Regency Houston April 2014 - Present
Hyatt Regency Lost Pines Resort and Spa May 2006 - April 2014
hyatt regency austin 2011 - 2011
Hyatt Regency Washington DC November 2003 - April 2006
Hyatt Regency Chesapeake Bay July 2002 - November 2003
Park Hyatt Beaver Creek Resort and Spa November 2001 - July 2002
Hyatt Regency Tamaya Resort, Golf and Spa December 2000 - November 2001
Hyatt Regency Austin May 1999 - December 2000
Park Hyatt Beaver Creek 1998 - 1999
Skills
Project Management, Event Management, Event Planning, Hotels, Hospitality Management, Hospitality Industry, Marketing, Sales, Corporate Events, Account Management, Food & Beverage, Resorts, Training, Hotel Management, Hospitality, Revenue Analysis, Front Office, Banquets, Meeting Planning, Catering, Property Management..., Pre-opening, Tourism, Restaurants, Customer Service, Convention Services
Education
Texas Tech University 1995 — 1997
Bachelors, Restaurant Hotel Institutional Management
Tarleton State University 1993 — 1995
Accounting
McGregor High School 1990 — 1993
Collinson Media and Events January 2012 - Present
Hyatt Regency Houston November 2004 - January 2012
Hyatt Regency Hill Country Resort and Spa 2002 - 2004
Skills
Meeting Planning, Hotels, Tourism, Customer Service, Hotel Management, Hospitality, Hospitality Industry, Trade Shows, Event Planning, Resorts, Contract Negotiation, Revenue Analysis, Catering, Yield Management, Destination Marketing, Event Management
Education
Texas Tech University 1998 — 2001
Bachelor of Arts and Sciences, Interpersonal Communications
Aimbridge Hospitality July 2015 - Present
Hyatt Regency Houston August 2004 - Present
Hyatt Regency Austin September 2000 - July 2004
Skills
Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Benefits Administration, Employee Relations, Hiring, Customer Service, Training, Resorts, Hospitality
Education
Texas A & M International University - Laredo, Texas
BA Business Administration, Management
Texas A&M International University
Bachelor's degree - Business Administration/Management, Business Administration and Management, General
Embassy Suites May 2013 - Present
Marriott Hotel March 2011 - May 2013
Doubletree Hotel Houston Downtown January 2009 - March 2011
Doubletree Hotel Houston Downtown September 2007 - January 2009
Doubletree Hotel Houston Downtown March 2007 - September 2007
Doubletree Hotel Houston Downtown August 2005 - March 2007
Hilton Americas Houston Hotel November 2003 - August 2005
Hyatt Regency Houston March 2003 - November 2003
Hyatt Regency Houston January 2001 - March 2003
Adam's Mark Hotel August 1996 - December 1998
Skills
Catering, Hospitality Industry, Hospitality Management, Hotels, Hospitality, Hotel Management, Corporate Events, Front Office, Convention Services, Pre-opening, Restaurants, Marketing, Food & Beverage, Yield Management, Event Planning, Tourism, Public Relations, Resorts, Revenue Analysis, Customer Service, Customer Acquisition, Sales, Banquets, Meeting Planning, OnQ, Event Management
Education
University of Houston 1998 — 2002
Bachelor's, Hotel & Restaurant Management
Alief Elsik High School 1994 — 1998
IDEAL HOSPITALITY CONSULTING February 2011 - Present
Manet Club June 2013 - June 2014
The Seoul Club February 2008 - February 2011
ClubCorp USA 1988 - 2007
HYATT REGENCY HOUSTON June 1977 - June 1979
La Mansion del Rio (Omni Hotel) 1976 - 1979
Hilton Hotels & Resorts June 1971 - July 1976
River Oaks Country Club June 1969 - June 1971
Skills
Resorts, Hotels, Hospitality, Hospitality Industry, Hospitality Management, Food & Beverage, Private Clubs, Golf..., Hotel Management, Pre-opening, Management, Budgets, Banquets, Golf Courses, Catering, Golf, Restaurants, Club, Revenue Analysis, Menu Development, Fine Dining, Wine, Restaurant Management, Food, Tourism, Culinary Skills, Banquet Operations, Yield Management, Front Office, P&L, Hiring, Micros, Food Service
Education
CONRAD HILTON SCHOOL OF HOTEL & RESTAURANT MANAGEMENT
BA, Hotel Management
University of Houston
Bachelor of Arts (B.A.), Hotel and Restaurant Management
Interstate Hotels & Resorts August 2014 - Present
Hilton Atlanta Airport November 2011 - July 2014
Hilton Atlanta August 2005 - November 2011
Gian Marc Catering May 2001 - August 2005
Hilton Boston Logan Airport August 1999 - April 2001
Millenium Hilton NY June 1997 - August 1999
Tamarron Hilton Resort at Durango December 1995 - June 1997
Hilton Minneapolis 1992 - 1995
Hilton at Short hills "Five Diamonds" !!! 1988 - 1993
Hyatt Regency Houston 1984 - 1985
Skills
Culinary Skills, Menu Development, Banquets, Catering, Chef, Cooking, Cost Control, Cuisine, Culinary Education, Culinary Management, Fine Dining, Food, Food & Beverage, Food Cost Management, Food Industry, Food Preparation, Front Office, Food Service, Food Safety, Revenue Analysis, Sauces, Seafood, Wine, Food Quality, Menu Costing, Pre-opening, Sanitation, Hospitality, Hygiene, Hospitality Management, Hotels, Restaurants, Recipes, Pastry, Hospitality Industry, Italian cuisine, Gourmet, Restaurant Management, Recipe Testing, Hotel Management, Banquet Operations, Sales, New Restaurant Openings, Rooms Division, Mediterranean, Micros, HACCP, Menu Engineering, Resorts, Baking
Education
Culinary Institute of America 1983 — 1985
Associates
Chasestone Realty March 2013 - Present
Hyatt Regency Houston January 2010 - Present
Hyatt Regency Houston January 2009 - December 2009
Hyatt Regency Houston August 2008 - December 2009
Skills
Hospitality Industry, Hotel Management, Hospitality Management, Food & Beverage, Convention Services, Meeting Planning, Hotels, Resorts, Revenue Analysis, Banquets, Front Office, Hospitality, Event Management, Micros, Catering, Event Planning, Property Management..., Restaurants, Menu Development, Yield Management
Education
University of Houston, C.T. Bauer College of Business 2015 — 2017
Master of Business Administration (M.B.A.)
Mercyhurst College 2004 — 2008
Bachelor of the Arts, Hotel, Restaurant and Institutional Management
Park Hyatt Chicago November 2005 - Present
Marriott International 2004 - 2005
Double Tree Guest Suites May 2003 - July 2004
Lancaster Luxury Hotel September 1997 - January 1998
Hyatt Regency Houston May 1997 - September 1997
Texas Art Supply May 1996 - May 1997
Step-up Clothing store March 1996 - May 1997
Skills
Hotels, Hospitality Industry, Front Office, Hotel Management, Hospitality Management, Rooms Division, Restaurant Management, Hospitality, Pre-opening, Resorts, Catering, Opera, Micros, Revenue Analysis, Property Management..., Restaurants, Food & Beverage, Customer Service, Convention Services, Microsoft Word, Microsoft Excel, System 21, Oracle Applications, Birchstreet, Warehouse Management, Yield Management, Luxury, Management, Leadership, Customer Satisfaction, Hotel, HotSOS, Arabic, Service Recovery, Fidelo, P.M.S, Formscape., Reserve, Hot SOS, Opera 5.0, WMS, Training, Concierge Services, Guest Service Management, Leisure Travel, Payroll, Guest Recovery, Employee Training, Inventory Management, Kronos Timekeeping
Education
University of Louisiana at Lafayette 1995 — 1996
International Business
Barrington High School
General Studies
Toshiba International Corporation February 2015 - Present
H-E-B Grocery, Corporate Office September 2009 - July 2014
Hyatt Regency Houston September 2004 - January 2009
Skills
Public Affairs, Community Outreach, Public Relations, Community Engagement, Marketing Communications, Event Planning, Web Content, Customer Service, Social Media, Microsoft Office, Adobe Creative Suite, Grocery, Data Entry, Customer Satisfaction, Website Development, SEO copywriting, SharePoint Designer, Project Coordination, Brand Ambassadorship, Journalism, Writing, Event Management
Education
University of Houston 2015 — 2015
Bachelor of Arts (B.A.), Communications/Journalism
University of Houston 1997 — 2002
Hyatt Regency Hill Country Resort and Spa September 2014 - Present
Hyatt Regency Houston October 2012 - September 2014
Grand Hyatt San Antonio June 2012 - September 2012
Grand Hyatt San Antonio July 2011 - June 2012
Skills
Hotels, Hospitality Industry, Hotel Management, Hospitality Management, Revenue Analysis, Hospitality, Food & Beverage, Front Office, Tourism, Banquets, Catering, Meeting Planning, Rooms Division, Restaurants, Sales, Property Management...
Education
Florida State University 2007 — 2011
Bachelor of Science (B.S.), Hospitality Administration/Management
NBISD August 2000 - May 2015
Ombudsman Educational Services November 1994 - May 2000
Alamo Area Council of Government 1998 - 2000
Pollock Paper, Butler Paper, and CMI 1978 - 1997
Buddy Brock Entertainment 1974 - 1975
Hyatt Regency Houston 1973 - 1974
Skills
Marketing Education, Career Preparation, Coordination, Curriculum Innovation, E-Learning, HIgh School Credit..., Private Alternative..., Leadership, Fashion Merchandising, Retail Packaging, Industrial Paper and..., Customer Service, Fashion, Organization, Problem Solving, Job Retention, Event Planning, Management, Marketing, Teaching, Sales, Educational Technology, Event Management, Fundraising, Merchandising, Public Speaking, Social Media, Staff Retention, Teacher Training, Time Management
Education
The University of Texas at Austin
Bachelor of Journalism, Advertising
University of North Texas
Vocational Marketing Certification
Pillar Hotels & Resorts December 2014 - Present
Pillar Hotels & Resorts November 2014 - December 2014
Texas Western Hospitality April 2014 - September 2014
Pillar Hotels and Resorts November 2008 - April 2014
Hampton Inn & Suites May 2006 - February 2008
Hyatt Regency Houston July 2004 - March 2005
Hyatt Regency Columbus January 2002 - July 2004
Hyatt Regency Columbus March 2001 - January 2002
Skills
Guest Satisfaction, Hotels, Budgeting, Revenue Management, Front Office, Yield Management, Hospitality, Guest Service, Hospitality Industry, Hotel Management, Food & Beverage, Customer Service, Renovation, Profitability, Forecasting, Inventory Management, Hospitality Management, Payroll, Hiring, Pre-opening, P&L, Rooms Division, OnQ, Staff Training, Cost Control, Brand Standards, Customer Satisfaction, Customer Relations, Lodging, Operations Management, Hotel Reservations, Employee Relations, Revenue Analysis, Income Statement, Budgets, Training
Education
University of Missouri-Columbia 1997 — 2000
Bachelor's Degree, Hotel & Restaurant Management
Hyatt Regency Houston March 2010 - April 2011
Hyatt Hotels July 2006 - March 2010
Hyatt Hotels Corporation 2005 - 2009
Hyatt Regency September 2005 - July 2006
Skills
Hotels, Revenue Analysis, Hotel Management, Hospitality, Hospitality Management, Rooms Division, Front Office, Hospitality Industry, Banquets, Catering, Convention Services, Hotel Booking, Property Management..., Training, Meeting Planning, Food, Fine Dining, Menu Development, Micros, Opera, Pre-opening, Pre-opening experience, Resorts, Restaurants, Yield Management
Education
University of Houston
Human Resources
San Jacinto College
General Studies
Hyatt Regency Tysons Corner Center May 2014 - Present
Grand Hyatt Washington 2004 - April 2014
Destination D.C. 2008 - 2009
Hyatt Regency Lake Las Vegas 2001 - 2004
Hyatt Regency Reston 1990 - 2000
Hyatt Regency West Houston 1988 - 1990
Hyatt Regency Houston 1986 - 1987
Hyatt Orlando 1978 - 1978
Hyatt Orlando 1978 - 1978
Hyatt Orlando 1978 - 1978
Skills
Hospitality Management, Hospitality Industry, Hotels, Hospitality, Food & Beverage, Hotel Management, Resorts, Pre-opening, Banquets, Revenue Analysis, Rooms Division, Micros, Catering, Front Office, Opening Hotels, Yield Management, Restaurant Management, Property Management..., Menu Development, Guest Service Management, Restaurants
Education
BS Hotel Administration
Lakeland HS
University of Nevada-Las Vegas
Grand Hyatt San Antonio August 2006 - Present
Hyatts of San Antonio January 2009 - September 2013
Hyatt Regency Houston August 1998 - August 2006
Skills
Hospitality, Hospitality Industry, Hotels, Hotel Management, Sales Management, Public Relations, Event Planning, Hospitality Management, Meeting Planning, Trade Shows, Corporate Events, Customer Service, Revenue Analysis, Restaurants, Convention Services, Management, Food & Beverage, Tourism, Event Management, Resorts, Incentives, Sales, Contract Negotiation, Yield Management, Pre-opening, Catering, Property Management..., Rooms Division, Banquets
Education
Stephen F. Austin State University 1993 — 1997
Bachlor of Science, Hotel and Restaurant Management
Hyatt Regency Houston January 2010 - Present
Hyatt Regency Houston 2008 - 2010
Hyatt Regency Houston 2007 - 2008
Skills
Hospitality Management, Hospitality Industry, Hotels, Banquets, Food & Beverage, Hotel Management, Catering, Hospitality, Resorts, Menu Development, Restaurants, Event Management, Customer Service, Event Planning, Meeting Planning, Sales, Budgets
Education
University of Houston 2002 — 2006
Bachelor of Science (BS), Hotel and Restaurant Management
Hyatt Regency McCormick Place 2002 - Present
Hyatt Regency Oak Brook February 1989 - April 2002
Hyatt Regency O'Hare June 1987 - February 1989
Hyatt Regency Houston January 1986 - June 1987
Skills
Convention Services, Yield Management, Rooms Division, Micros
Education
Southern Illinois University, Carbondale
Gold Country Events & Catering July 2012 - Present
Kinnee O'Reilly's Irish Pub September 2011 - July 2012
HNA LLC June 2009 - August 2011
Lombardi's Neighborhood Italian June 2006 - June 2009
Elliott's Oyster House May 2005 - June 2006
Hyatt Regency, Houston March 2004 - May 2005
Hyatt Regency, Austin August 2000 - March 2004
Hyatt Regency, Austin August 2000 - March 2004
Skills
Food & Beverage..., Event Sales and Planning, Human Resource..., Banquets, Catering, Restaurants, Fine Dining, Event Management, Budgets, Training, Employee Relations, Hiring, Time Management, Employee Training, Team Building, Food & Beverage, Personnel Management, Hospitality Management, Hospitality, Management, Menu Development, Restaurant Management, Hotels, Food
Education
California State University-Sacramento 1988 — 1990
Master's Degree-Social Work/Public Administration, Social Work
American River College 1979 — 1982
Associate in Arts, Human Services
Sodexo August 2011 - Present
Independant Contractor November 2009 - March 2011
Hyatt Regency Lost Pines Resort and Spa February 2006 - October 2009
Hyatt Regency Savannah September 2002 - February 2006
Hyatt Regency Indianapolis February 2000 - September 2002
Hyatt Regency Houston March 1994 - February 2000
Fairmont Hotel January 1990 - February 1994
Concord Resort Hotel June 1987 - January 1990
Broadway, National Tour & Regional Theatre Shows May 1976 - August 1985
Lyric Theatre of Oklahoma 1980 - 1985
Skills
Hospitality, Catering, Event Planning, Event Management, Management, Budgets, Hotels, Logistics, Food & Beverage, Training, Convention Services, Menu Development, Corporate Events, Banquets, Resorts
Education
Schenectady County Community College 1985 — 1987
AAS, Hotel Technology / Culinary Arts
Fashion Institute of Technology 1974 — 1977
N/A, Theatrical Design
www.Greek4Life.com May 2001 - Present
Hyatt Regency Houston June 2000 - July 2001
Skills
Customer Service, Inventory Management, Event Planning, Microsoft Office, Management, Operations Management, Public Speaking, Sales, Retail, Small Business, Coaching, Marketing, Leadership, Leadership Development, Team Building, Training, Strategic Planning, Nonprofits
Education
Tennessee State University 1996 — 2000
BS, Hospitality and Tourism Administration
Hyatt Regency Houston March 2011 - Present
Education
Art Institute of Houston 2010 — 2013
AAS
Becton Dickinson August 2012 - Present
Clifton Gunderson LLP May 2010 - November 2011
Hyatt Regency Houston July 2003 - August 2007
Skills
SAP BI, SAP BW, SAP, Hyperion HFM, OneSource, Microsoft Excel, Microsoft Office, Accounting, Financial Statements, Financial Reporting, General Ledger, Financial Accounting, Bank Reconciliation, Account Reconciliation, Auditing, Internal Controls, Accounts Receivable, Accounts Payable, Cash Flow, Financial Analysis, Accounting Applications, Tax, Cash Management, Payroll
Education
Texas Tech University 2007 — 2009
Bachelor of Business Administration (BBA), Finance, Economics
Addis Ababa University College of Commerce 1998 — 2000
Associate's degree, Accounting
Daiichi Sankyo October 2009 - Present
Hyatt Regency Houston August 2008 - October 2009
Skills
Sales, Customer Service, Sales Management, Event Management, Leadership, Contract Negotiation, Event Planning
Education
Sam Houston State University 1999 — 2003
Bachelor of Business Administration (B.B.A.)
Epicurean Express August 2011 - Present
HMSHost December 2009 - March 2010
Hyatt Regency Houston April 2008 - September 2009
Levy Restaurants October 2004 - March 2008
Education
Houston Community College 1995 — 1996
Certificate, Culinary Arts
Indiana University Bloomington 1979 — 1984
BA, Mathematics
St. Louis Marriott West January 2010 - July 2015
Wilnor Hunt Club Inc March 2006 - September 2009
Hyatt Union Station January 1999 - March 2006
Hyatt Westlake Village, June 2000 - March 2003
Hyatt Regency Houston January 1999 - June 2000
Wyndham Hotels and Resorts January 1998 - December 1998
Skills
Hotels, Hotel Management, Revenue Analysis, Hospitality Industry, Yield Management, Business Strategy, Staff Development, Team Leadership
Education
Elon University 1975 — 1977
Business Administration and Management, General
Hyatt Regency Houston November 2007 - June 2011
Hyatt Regency Houston 2007 - 2011
Republic Underwriters Insurance Co September 1996 - February 2007
Hilton Anatole Hotel September 1990 - January 1996
La Mansion Del Norte January 1982 - September 1988
Food & Beverage Buyer January 1982 - September 1988
Education
Amberton University
Bachelors of Science, Management Technology
San Antonio College
Associate of Applied Science, Engineering Technology
Hyatt Regency Houston May 1996 - Present
Education
University of Phoenix 2008 — 2010
Kashmere Senior High