HyperQuality Company

Industry: Company

Description

Founded: 2003 Parent organization: Spōken Communications

HyperQuality List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at HyperQuality. You can filter them based on skills, years of employment, job, education, department, and prior employment.

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HyperQuality Employees

Employee
Years
Job
Industry
Michele Mathis O'Malley Michele Mathis O'Malley Jacksonville, Florida Details
Michele Mathis O'Malley's HyperQuality Experience January 2007 - February 2008
Job Dental Account Director at Xero Hour, Inc.
Industry Telecommunications
Experience
The 2Fairy - Xero Hour, Inc.   April 2014 - Present
Fusion Contact Centers, LLC  June 2013 - March 2014
The Results Companies  March 2008 - June 2013
HyperQuality   January 2007 - February 2008
DialAmerica  August 1995 - January 2007

Skills
Client Liaison, Account Management, Private Client Services, Call Center, Teleservices, Vendor Relationships, Vendor Management, Project Management, Program Management, Customer Experience, Call Centers, Workforce Management, CRM, Customer Retention, Customer Satisfaction, Management, Private Clients, Operations Management, Leadership, Strategy, Relationship Management, Inbound Marketing, Contact Centers, Outsourcing, Analysis

Education
The University of Georgia   1993 — 1996

J.F. Quackenbush, Esq. J.F. Quackenbush, Esq. Greater Seattle Area Details
J.F. Quackenbush, Esq.'s HyperQuality Experience February 2006 - October 2009
Job Principal Attorney at Quackenbush Community Law, PLLC
Industry Law Practice
Experience
Robert Half Legal  August 2014 - Present
Bellovin & Karnas, PC   November 2012 - July 2014
Civil Rights Restoration Clinic, U of Arizona   September 2011 - August 2012
Occupy Tucson Legal Working Group   September 2011 - May 2012
University of Arizona  August 2009 - May 2012
Large  January 1994 - May 2012
Washington State Attorney General - Mental Health Services Division   May 2011 - August 2011
Southern Arizona Legal Aid  May 2010 - September 2010
Pima County Superior Court  May 2010 - August 2010
HyperQuality   February 2006 - October 2009

Skills
Litigation, Legal Writing, Criminal Law, Appeals, Legal Research, Civil Litigation, Westlaw, Personal Injury, Public Speaking, Quality Assurance, Bankruptcy, Document Review, Criminal Defense, Mediation, Courts, Microsoft Excel, Politics, Project Management, Consulting, Leadership, Process Improvement, Criminal Defense..., Data Mining, Data Analysis, Negotiation, Contract Negotiation, Microsoft Office, Defense, Strategic Planning, Law Practice Technology, Educator Sex Abuse..., Police Brutality, Insurance Litigation, Dram Shop, Civil Rights, Privacy Law

Education
University of Arizona, James E. Rogers College of Law   2009 — 2012
JD, Law, 3.5

University of Washington   2002 — 2004
BA, Philosophy

Berklee College of Music   1996 — 2000
Diploma, Music Production & Engineering

Abir Chatterjee Abir Chatterjee Greater Atlanta Area Details
Abir Chatterjee's HyperQuality Experience June 2009 - December 2009
Job Manager Process and Quality Management at Fiserv India Pvt. Ltd
Industry Management Consulting
Experience
Fiserv India Pvt. Ltd   October 2012 - Present
Fiserv  2012 - 2015
Fiserv  2010 - 2015
Fiserv India Pvt. Ltd   January 2010 - September 2012
HyperQuality   June 2009 - December 2009
HyperQuality   September 2007 - August 2009
HyperQuality   December 2005 - August 2007
GENPACT LLC  December 2002 - November 2005

Skills
Six Sigma, Process Improvement, Process Engineering, Business Analysis, Operations Management, Quality Management, Business Process..., Team Management, Project Management, Program Management, Quality Assurance, Change Management, PMP, Vendor Management, SDLC, BPO, Process Management, Management, CRM, Performance Management, Call Centers

Education
Delhi University   1995 — 1999
B.A

Cambridge   1993 — 1995

Cambridge   1984 — 1993

Ankur Jhingran Ankur Jhingran Greater Philadelphia Area Details
Ankur Jhingran's HyperQuality Experience 2004 - 2004
Job Principal & GM at iGATE Global Solutions
Industry Information Technology and Services
Experience
iGATE Global Solutions  February 2012 - Present
Metlife Global Operations Support Pvt. Ltd.   August 2008 - March 2012
247 Customer  December 2007 - August 2008
Aviva Global Services   April 2006 - December 2007
Vanguard Info Solutions   March 2004 - June 2006
HyperQuality   2004 - 2004
EXL Service  2001 - 2002

Skills
ISO 27001, Negotiation, Service Delivery, Vendor Management, BPO, Project Portfolio..., Requirements Gathering, Transition Management, Market Research, CRM, Leadership, Management, Offshoring, Process Improvement, Risk Management, Sla, Team Management, Call Centers, Outsourcing, Business Process..., SLA

Education
Indian Institute of Management, Ahmedabad
Driving Leadership Excellence at “IIM Ahemdabad

ITIL
ITIL, IT Service Management and Service Delivery

Online
PMP

Modern School   1995 — 1997
senior secondary

Monika Matiyani Monika Matiyani Westminster, California Details
Monika Matiyani's HyperQuality Experience March 2011 - December 2011
Job Senior IT Business Analyst at DIRECTV
Industry Information Technology and Services
Experience
DIRECTV  April 2013 - Present
T-Mobile  October 2012 - March 2013
Microsoft  January 2012 - July 2012
HyperQuality   March 2011 - December 2011
American Express  May 2010 - December 2010
Amtrak (IT Works! Inc)   October 2009 - April 2010
CXI  June 2005 - September 2009
Wipro BPO  December 2004 - May 2005

Skills
SDLC, Business Analysis, CRM, Cross-functional Team..., Business Process, Product Management, Project Management, Quality Assurance, Scrum, Management, Business Development, Testing

Education
Kumaun University   2002 — 2005
Bachelors, Economics

Eddie Yip Eddie Yip Greater Seattle Area Details
Eddie Yip's HyperQuality Experience 2008 - 2009
Job Sr. UX Offering Manager ECS Cloud Services
Industry Computer Software
Experience
Hewlett-Packard  January 2012 - Present
Agilysys  2014 - 2015
Agilysys  2014 - 2015
SpotOnRadio   2009 - 2011
Hyperquality   2008 - 2009
Strata8 Communications   2007 - 2008
Microsoft  2004 - 2006
AccessLine Communications  2002 - 2004
OpenSpace Corporation   1999 - 2000
Microsoft Corporation  1992 - 1999

Skills
Photoshop, Illustrator, Axure, Camtasia, CSS, Google Analytics, HTML, HTML5, JIRA, Expression Blend, Expression, Creative Direction, User Experience, User Interface Design, Online User Experience, Program Management, User Interface, Content Development, Online Marketing, Marketing Strategy, Strategic Planning, User Research, Product Planning, Branding Solutions, Web Project Management, Web Analytics, Client Services, Strategic Partnerships, Cross-functional Team..., People Management, Workflow Design, Usability, SEO, Social Media, Usability Testing, Management, SaaS, HTML 5, Product Management, Strategy, Cloud Computing, Agile Methodologies

Education
Art Center College of Design
BFA, Advertising Illustration

Rahul Kaul Rahul Kaul Toronto, Canada Area Details
Rahul Kaul's HyperQuality Experience November 2007 - April 2008
Job Associate High Value Operations Support at TD Wealth Management
Industry Financial Services
Experience
TD Wealth Management  April 2012 - Present
International Performance Management Institute (IPMI)   November 2011 - February 2012
IQPC  August 2009 - October 2010
State Street  January 2009 - April 2009
HyperQuality   November 2007 - April 2008
Convergys  2004 - 2007

Skills
Customer Service, Training, Call Center, Strategic Planning, Team Management, Time Management, Management, Call Centers, Microsoft Office, Forecasting, Vendor Management, Banking, Business Development, Leadership, CRM, B2B, Relationship Management

Education
George Brown College   2008 — 2009
Marketing Management - Financial Services, Financial Servies

Guru Gobind Singh Indraprastha University   2000 — 2004
Bachelors of Information Systems (Hons.)

Ankit Mathur Ankit Mathur Toronto, Canada Area Details
Ankit Mathur's HyperQuality Experience April 2011 - January 2012
Job Operations Strategy Manager | MBA Candidate
Industry Management Consulting
Experience
Ford Motor Company  May 2015 - August 2015
iEnergizer  October 2012 - July 2014
iEnergizer  April 2012 - October 2012
HyperQuality   April 2011 - January 2012
HyperQuality   May 2007 - March 2011

Education
University of Toronto - Rotman School of Management   2014 — 2016
Master of Business Administration (MBA)

Delhi University
B.Com

Narendra Roy Narendra Roy Greater Seattle Area Details
Narendra Roy's HyperQuality Experience June 2009 - April 2010
Job SDET Lead at Groundspeak
Industry Information Technology and Services
Experience
Groundspeak  April 2010 - Present
HyperQuality   June 2009 - April 2010
Ramp Technology Group  October 2005 - June 2009
Dendreon  July 2005 - June 2009
Groundspeak  November 2007 - April 2008
Ophrys Inc  November 2006 - November 2007
Microsoft  May 2006 - September 2006

Skills
System Architecture, C#, Agile Methodologies, XML, Testing, Web Services, .NET, Visual Studio, TFS, Test Planning, Microsoft SQL Server, SQL, ASP.NET, Quality Center, Databases, Selenium, Integration, Software Development, Agile Project Management, REST, SDLC, Scrum, Mobile Applications, Quality Assurance, Software Design, Test Cases

Education
North Carolina State University   2003 — 2005
MS, Electrical and Computer Engineering

Swami Ramanand Teerth Marathwada University   1998 — 2002
BS, Electronics engineering

Sarah Boeding Schwitters Sarah Boeding Schwitters United States Details
Sarah Boeding Schwitters's HyperQuality Experience July 2005 - September 2009
Job Chief Marketing Strategist, lodestar marketing group
Industry Marketing and Advertising
Experience
lodestar Marketing Group   2004 - Present
COPERNICI   September 2013 - August 2015
EtechGS   May 2010 - July 2015
HyperQuality   July 2005 - September 2009
PhotoWorks  2000 - 2004
greatfood.com   July 1997 - May 2000

Skills
Public Relations, Event Planning, Online Advertising, Marketing Strategy, Direct Marketing, Search Engine Marketing, Search Engine..., Digital Marketing, Digital Direct Marketing, Email Marketing, Call Center, Quality Assurance, Lead Generation, Online Lead Generation, Web Project Management, Strategy, Start-ups, SEM, Online Marketing, E-commerce, Integrated Marketing, SEO, Inbound Marketing, Management, Call Centers, Marketing Management, Marketing Communications, B2B, Marketing

Education
San Diego State University-California State University   1992 — 1997
Bachelors

Saugus High School   1992 — 1992

Manuela Hensman Manuela Hensman Baltimore, Maryland Area Details
Manuela Hensman's HyperQuality Experience March 2010 - November 2011
Job Senior Sales Executive
Industry Computer Software
Experience
basys, inc.   January 2015 - Present
Intradiem  January 2014 - December 2014
NICE Systems  November 2011 - January 2014
HyperQuality   March 2010 - November 2011
Aspect Software, Inc.   April 2004 - March 2010
CenterForce Technologies, Inc.   December 1998 - April 2004
EIS International  1991 - 1996

Skills
Analytics, Customer Experience, Customer Service, Customer Interaction..., Workforce Management, Performance Management, Social Media Measurement, Sales Management, Sales, New Business Development, Business Intelligence, Business Process..., Lead Generation, Cross-functional Team..., Solution Selling, ROI Justification, Salesforce.com, Professional Services, Leadership, Sales Process, Telecommunications, Management, Strategy, Sales Operations, Enterprise Software, CRM, SaaS, Call Centers, Business Development, Business Process, Managed Services, Outsourcing, Direct Sales, Strategic Partnerships, Go-to-market Strategy, Pre-sales, Contact Centers, Channel Partners, Vendor Management, Software Industry, Cloud Computing, Product Management, Marketing, Account Management, Selling, Unified Communications, Business Alliances, Partner Management

Education
Loyola College in Maryland - MBA Studies

Simon Fraser University
BA

Kip Rapp Kip Rapp Greater Seattle Area Details
Kip Rapp's HyperQuality Experience January 2007 - November 2011
Job Product and Program Management Leader
Industry Information Technology and Services
Experience
Spoken Communications  July 2015 - Present
Spoken Communications  September 2012 - July 2015
EagleView Technologies, Inc.   November 2011 - August 2012
HyperQuality   January 2007 - November 2011
Hewlett-Packard  April 2004 - January 2007
Waste Management  July 2001 - April 2004
Vitalz  June 2000 - June 2001
Dynamics Research Corporation  September 1998 - May 2000
Federal Express Corporation  May 1996 - September 1998
NASA  August 1993 - May 1995

Skills
Product Management, Project Portfolio..., Process Consulting, Industrial Engineering, Analytics, Marketing Research, Market Analysis, Competitive Analysis, Customer Experience..., Voice of the Customer, Business Process..., Professional Services, Requirements Management, Agile Project Management, User Stories, Kanban, Waterfall, Project Management, User Experience, Customer Experience, Agile Methodologies, Program Management, Start-ups, Enterprise Software, CRM, Business Intelligence, Quality Assurance, Strategy, Management, Vendor Management, SaaS

Education
Penn State University   1990 — 1996
B.S., Industrial Engineering

University of Pittsburgh

Malathi Manimekalai Poomalai Malathi Manimekalai Poomalai Greater Seattle Area Details
Malathi Manimekalai Poomalai's HyperQuality Experience November 2011 - September 2012
Job QA Manager at Spoken Communications
Industry Information Technology and Services
Experience
Spoken Communications  October 2012 - Present
HyperQuality   November 2011 - September 2012
HyperQuality   April 2010 - October 2011
AT&T Mobility  August 2008 - January 2010
Portent Interactive  April 2007 - July 2008
Seattle Biomedical Research Institute  November 2006 - April 2007
Seven Axiom Software Consultant Pvt. Ltd.   January 2004 - March 2006

Skills
Testing, Quality Center, Quality Assurance, Microsoft SQL Server, Selenium, MySQL, Agile Methodologies, Databases, Test Automation, Test Cases, Regression Testing, Black Box Testing, HP Quality Center

Education
Tamil Nadu Agricultural University   2001 — 2003
M.Sc, Environmental Sciences

Tamil Nadu Agricultural University   1996 — 2000
B.Sc, Agriculture

Janet Gibbs-Perry Janet Gibbs-Perry West Palm Beach, Florida Area Details
Janet Gibbs-Perry's HyperQuality Experience May 2008 - Present
Job Program Manager, Spoken Communications
Industry Outsourcing/Offshoring
Experience
Spoken Communications  January 2013 - Present
HyperQuality   May 2008 - Present
HyperQuality   March 2006 - May 2008
AT&T Wireless  September 1997 - March 2005
AT&T Wireless Services  1997 - 2005

Skills
Product Marketing, Analytics, Account Management, Business Development, CRM, Call Center, Call Centers, Cloud Computing, Competitive Analysis, Consulting, Cross-functional Team..., New Business Development, Outsourcing, Process Improvement, Product Development, Product Management, Professional Services, Project Management, Project Planning, SaaS, Solution Selling, Strategic Partnerships, Telecommunications, Vendor Management

Education
Florida Atlantic University   1991 — 1993

Cory Paul Cory Paul Greater Seattle Area Details
Cory Paul's HyperQuality Experience April 2008 - November 2011
Job Senior Software Test Engineer
Industry Computer Software
Experience
ClipCard  February 2014 - August 2015
Quardev, Inc.   November 2011 - February 2014
HyperQuality   April 2008 - November 2011
Volt  April 2007 - April 2008
Quardev, Inc.   January 2006 - April 2007
CompuCom  January 2005 - January 2006
Quardev, Inc.   October 2004 - January 2005
CompuCom  March 2004 - June 2004
VeriTest  October 2003 - November 2003
CompuCom  December 2002 - September 2003

Skills
Manual Testing, Testing, Software Quality..., Regression Testing, Test Cases, Quality Assurance, JIRA, Black Box Testing, User Acceptance Testing, Scrum, Troubleshooting, Stress Testing, Test Planning, Test Automation, Test Management, Quality Center, Agile Methodologies, Mobile Testing

Education
Olympic College   1992 — 1994
ATA, Electionics

South Kitsap High School   1990 — 1992
High School

North Kitsap High School   1988 — 1990
High School

Michael Song Michael Song Greater Los Angeles Area Details
Michael Song's HyperQuality Experience 2004 - 2011
Job Senior Advisor, Rustic Canyon Partners
Industry Venture Capital & Private Equity
Experience
Ineeka   February 2012 - Present
Rustic Canyon Partners  1999 - Present
Inupiat Energy Management   2009 - 2011
Hidden City Games  2007 - 2011
HyperQuality   2004 - 2011
Intrepid Learning Solutions  2003 - 2011
Cooking.com  1998 - 2011
Rustic Canyon Partners  1999 - 2010
Aegis PeopleSupport  2000 - 2008
Times Mirror Company  1997 - 1999

Skills
Start-ups, Venture Capital, Entrepreneurship, Strategy, Strategic Planning, Valuation, Digital Media, Due Diligence, Management, Leadership, Investments

Education
University of Pennsylvania - The Wharton School   1992 — 1994
MBA, Finance, Entrepreneurship

Brown University   1985 — 1989
BA, International Relations; Russian History

Phillips Exeter Academy

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