Hyundai Motor America
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Hyundai Motor America Employees
Hyundai Motor America December 2013 - Present
U.S. Bank December 2012 - December 2013
Coach September 2011 - December 2012
Skills
Finance, Sales, Customer Service, Credit, Sales Management, Banking, Management, Microsoft Excel, Leadership, PowerPoint, Microsoft Word, Process Improvement, Business Development
Education
Northern Illinois University 2012 — 2015
Bachelor of Science (B.S.), Accounting
OnStar July 2014 - April 2015
Chase October 2010 - April 2014
Victoria's Secret September 2009 - October 2010
Enterprise Rent-A-Car February 2008 - September 2009
Hyundai Motor America June 2007 - August 2007
Education
Marshall University 2004 — 2008
Bachelor of Business Administration (B.B.A.)
Specialized Sales Services, Inc. January 2015 - Present
Toyo March 2013 - November 2014
Suzuki Motor of America, Inc. 2010 - 2012
First Team 2005 - 2010
Troy Lee Designs 2003 - 2004
Hyundai Motor America 2000 - 2003
Nissan Motor Corporation 1991 - 2000
Skills
Marketing Strategy, Strategic Partnerships, Marketing, Cross-functional Team..., Product Development, Strategy, Brand Management, Marketing Management, Strategic Planning, Marketing Communications, Leadership, Brand Development, Product Management, Online Marketing, Market Analysis, Product Marketing, Market Research, Sales Management
Education
Michigan State University
B.S.
Blizzard Entertainment February 2014 - Present
Volkswagen of America, Inc February 2012 - February 2014
Volkswagen of America, Inc April 2010 - February 2012
Hyundai Motor America April 2007 - April 2010
The Reynolds and Reynolds Company April 2006 - April 2007
Hyundai Motor America August 2001 - April 2006
Skills
Marketing, Customer Insight, Marketing Strategy, Automotive, Competitive Analysis, Market Research, Segmentation, Product Marketing, Digital Marketing, Market Analysis, Analytics, Strategic Planning, Creative Strategy, Brand Architecture, Brand Communications, Integrated Marketing, Communications Planning, Digital Media, Social Media, Advertising, New Business Development, Media Planning, Communications Strategy, Consumer Behavior, Brand Development, CRM, Digital Advertising, Product Integration, Brand Strategy, Product Strategy, Consumer Behaviour, B2B, Product Management, Social Media Marketing, Management, Direct Marketing, Marketing Communications, Strategy, Relationship Marketing, Brand Management, Product Development, Creative Direction, Marketing Research
Education
University of Maryland - Robert H. Smith School of Business 1999 — 2001
MBA, Marketing Strategy and Finance
Loyola Marymount University 1990 — 1994
BA, Economics and Business
JK's Automotive Consultant August 2014 - Present
Hyundai Motor America November 2012 - August 2014
Los Angeles County Sheriff's automotive fleet August 2007 - September 2012
Skills
Automotive Aftermarket, Negotiation, ISO, PPAP quality..., Product..., Technical..., QA Engineering, Quality Assurance, Product Development, Automotive, Vehicles, Automobile, Team Building, PPAP, Continuous Improvement, Automotive Engineering, Process Improvement, Lean Manufacturing, Warranty, FMEA, Account Management, Cross-functional Team..., Kaizen, Powertrain
Education
Northwood University 2013 — 2014
Bachelor's degree Business Management, Business Management
Southern California Institute of Technology 2012 — 2013
Biomedical Instrumentation, Electronics
Cerritos College 1994 — 1996
AA Automotive Manufacturer Speciality (ASSET FORD), Automotive Engineering Technology/Technician
Hyundai Motor America 2011 - Present
Hyundai Motor America November 2006 - Present
Ford May 2003 - November 2006
Ford Motor Company January 2003 - November 2003
Ford Motor Company May 2002 - May 2003
WorldCom January 1999 - August 2000
Skills
Sales, Automotive, Vehicles, Automotive Aftermarket, Automobile, Customer Satisfaction, Profit, Sales Operations, Sales Management, Customer Retention, Parts, Warranty, Forecasting, Sales Process, Cross-functional Team..., Dealers, Account Management, Marketing Strategy, Product Development, Dealer Management
Education
Wake Forest University - Babcock Graduate School of Management 2000 — 2002
Master of Business Administration (M.B.A.), Financial Analysis and General Management
Michigan State University 1989 — 1993
Bachelor's Degree, Telecommunications Management
Hyundai Motor America April 2013 - Present
Hyundai Motor America February 2005 - May 2013
Mazda North American Operations June 2000 - June 2005
Northern Trust Corporation January 1999 - June 2000
Skills
Automotive, Customer Satisfaction, Sales Process, Sales Operations, Customer Retention, Automobile, Certified Pre-Owned, Business Profitability, Vehicles, Training, Dealer Operations, Forecasting, Team Building, Dealer Management, Retail, Sales & Marketing..., Sales, Sales Management, Profit
Education
University of Illinois at Chicago 1996 — 1998
Bachelor's Degree, Finance and Marketing
Milwaukee School of Engineering 1993 — 1995
Preh,Inc October 2013 - Present
Hyundai Motor America January 2013 - October 2013
Consumers Energy June 2005 - January 2013
Skills
Electrical Engineering, FPGA prgramming, Matlab, Embedded Systems, Power Systems, Engineering, Energy, Simulink, Project Engineering, Renewable Energy, SCADA, Labview, Simulations, Electronics, Pspice, VHDL, PLC, C, Digital Signal..., C, Microcontrollers, Automotive Engineering, Embedded C, Programming, Algorithms, FPGA
Education
Oakland University 2009 — 2010
Bachelor, Electrical Engineering
OCC
Associate's degree, Computer Aided Designing
Oakland University
Master's degree, Embedded Systems
Hyundai Motor America June 2015 - Present
Hyundai Motor America May 2011 - June 2015
Hyundai Motor America April 2010 - May 2011
Hyundai Motor America August 2004 - April 2010
Mitsubishi Motors July 2002 - August 2004
Park Cities Ford April 2000 - July 2002
Atrium Companies April 1999 - April 2000
Skills
Automotive, Customer Satisfaction, Retail, Inventory Management, Sales Management, Training & Development, Siebel, AS400, SAP, Microsoft Office, Parts, Automobile, Vehicles, Process Improvement, Customer Service, Team Building, Account Management, Automotive Aftermarket, Management, Profit, Operations Management, Reynolds, Training, Sales, Warranty, Dealer Management, Employee Training, Dealers, Customer Retention, Sales Operations, Sales Process, Analysis, Market Planning, Program Management, Business Process...
Education
Northwood University - DeVos Graduate School 1997 — 1998
MBA, Business
Texas A&M University - Mays Business School 1994 — 1997
BBA, Marketing
Hyundai Motor America September 2013 - September 2015
Lexus January 2011 - March 2013
Toyota July 2009 - December 2010
Skills
Customer Satisfaction, Competitive Analysis, Customer Retention, Automotive, Sales Operations, Pricing, Sales Process, Profit, Forecasting, Market Research, Market Planning, Market Analysis, Sales, Cross-functional Team..., Mentoring, Inventory Management, Business Analysis, CRM, Leadership
Education
UCLA Anderson School of Management
Master of Business Administration (M.B.A.), Marketing
Loyola Marymount University 2005 — 2008
Bachelor of Business Administration (BBA), Marketing and Business Law
Hyundai Capital America January 2014 - Present
Hyundai Motor America November 2011 - September 2013
Nicholas Holdings, LLC June 2008 - June 2011
Old Republic Title Company / Shulmann Bunn LP November 2006 - June 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Litigation, Corporate Law, Civil Litigation, Customer Satisfaction, Employment Law, Automotive, Customer Retention, Legal Research, Management, Negotiation, Process Improvement, Sales, Strategic Planning, Team Building
Education
University of California, Irvine 2002 — 2004
American Bar Association Certified Paralegel, Civil Litigation / Contracts / Legal Research
National University 1997 — 2002
Bachelor of Arts (B.A.), Marketing
National University 1984 — 1986
Associate of Arts and Sciences (AAS), Electronic Engineering Technology
Nissan Motor Corporation 2015 - Present
Nissan Motor Company 2013 - 2015
Hyundai Motor America 2011 - 2013
EFG Companies 2009 - 2011
General Motors 1997 - 2009
Saturn 1994 - 1996
Saturn 1993 - 1994
Saturn 1992 - 1993
General Motors 1986 - 1992
Skills
Automotive, Cross-functional Team..., Customer Satisfaction, Management, Strategy, Marketing, CRM, Sales Operations, Leadership, Sales, Team Building, Vehicles, Business Development, Account Management, Automobile, Marketing Strategy, Process Improvement, Integrated Marketing, Strategic Planning, New Business Development, Customer Retention, Advertising, Sales Management
Education
Iowa State University
B.S., Industrial Engineering
University of Detroit Mercy
MBA, Marketing/Economics
Hyundai Motor America February 2002 - Present
Skills
Sales Operations, Market Planning, Automotive, Profit, Customer Service, Inventory Management, Customer Retention, Customer Satisfaction, Sales, Competitive Analysis, Forecasting, Key Account Management, Strategic Planning, Team Building, Sales Management, Account Management, Cold Calling, Pricing, Selling, Sales Process, B2B, Retail, Cross-functional Team..., P&L Management
Education
Northern Illinois University - College of Business 1998 — 2001
B.S., Management
Kishwaukee College September 2011 - Present
Hyundai Motor America August 2011 - February 2012
MOBIS Parts America 2010 - 2011
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Outlook, Data Entry, Public Speaking, Teamwork, Research, Access, Time Management, Data Analysis, Inventory Management, Customer Satisfaction, Leadership, Event Planning, Automotive Repair, Automobile, Parts, Automotive Parts, Diesel Engine, Diesel
Education
Southern Illinois University, Carbondale 2013 — 2015
Bachelor's degree, Automotive Technology
Kishwaukee College 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Automotive Technology
Efreightsolutions, LLC June 2013 - Present
Trinnos Technology LLC April 2011 - June 2013
3PL Systems April 2007 - April 2011
Hyundai Motor America 2001 - 2007
US Air Force 1997 - 2001
Skills
Strategic Planning, Microsoft Excel, Business Development, Marketing, Customer Service, Project Management, Process Improvement, Operations Management, Project Planning, Cross-functional Team..., Negotiation, Program Management, Microsoft SQL Server, SAP, Product Development, Business Strategy, Team Building, CRM, Windows, Logistics, Data Analysis, Freight, Supply Chain Management, Transportation
Education
Vanguard University of Southern California 2004 — 2007
Bachelor of Science, Business
Orange Coast College 1995 — 1997
GE, Water Polo
General Motors August 2014 - Present
General Motors January 2012 - October 2014
General Motors June 2011 - February 2012
Hyundai Motor America April 2010 - July 2011
Hyundai Motor America September 2008 - May 2010
Hyundai Motor America March 2006 - September 2008
Exhibit Works, Inc 2001 - 2006
The George P. Johnson Company June 1998 - August 2001
Loyola Marymount University September 1991 - March 1998
Skills
Marketing Communications, Event Management, Program Management, Marketing Strategy, Marketing, Event Planning, Digital Marketing, Automotive, Relationship Marketing, Strategic Communications, Integrated Marketing, Vehicles, Brand Development, Interactive Marketing, Advertising, Competitive Analysis, Strategic Planning, Brand Management, Strategy, Corporate Communications, Automobile, Sponsorship, Trade Shows, Market Planning, Direct Marketing, Account Management, Marketing Management
Education
Loyola Marymount University 1991 — 1995
Bachelor of Arts, Communication Studies
Volvo Cars of North America, LLC July 2015 - Present
Hyundai Motor America April 2015 - July 2015
Subaru of America, Inc. May 2014 - April 2015
Subaru of America, Inc. July 2012 - May 2014
Subaru of America, Inc. January 2011 - July 2012
Subaru of America, Inc. August 2010 - January 2011
Tom's Ford of Keyport November 2009 - July 2010
All American Ford of Old Bridge May 2009 - October 2009
Able Ford of New Jersey, Inc. November 2008 - May 2009
Skills
Automotive, Customer Satisfaction, Vehicles, Sales Operations, Customer Relations, Microsoft Office, Microsoft Excel, Microsoft Word, Oracle Business..., Customer Service, Operations Management, Marketing, Business Development, Sales, Sales Management, Management, Automotive Aftermarket, Customer Retention, Automobile, Marketing Strategy
Education
Montclair State University 2010 — 2014
Master of Business Administration (M.B.A.), Management
Kean University 2007 — 2009
Bachelor of Science Degree (B.S.), Management in General Business
Middlesex County College 2004 — 2007
Associate of Science Degree (A.S.), Business Administration
Hyundai Motor America June 2012 - Present
Enterprise Rent-A-Car July 2009 - June 2012
Newmark Knight Frank May 2008 - August 2008
Skills
Customer Retention, Sales, Sales Management, Consulting, Leadership, Customer Satisfaction, Customer Service, Account Management, Sales Process, Team Building, Inventory Management, Marketing, Operations Management, Microsoft Office, Sales Operations, SAP
Education
Miami University 2005 — 2009
Urban & Regional Planning, Geography, Urban Development, GIS
Corona Del Mar High School 2001 — 2005
Hyundai Motor America January 2012 - Present
Hyundai Motor America 2002 - January 2012
Mitsubishi Motors January 1999 - June 2002
Mitsubishi Motors February 1996 - December 1999
Redbird Ford January 1992 - January 1996
General Motors 1978 - 1985
Skills
Customer Satisfaction, Customer Retention, Parts, Automotive, Profit, Warranty, Vehicles, Automobile, Automotive Aftermarket, Management, Retail, Sales, Dealers, Sales Process, Pricing, Team Building, Sales Operations, Marketing, Inventory Management, Purchasing, Dealer Management, Business Development, Business Planning, Competitive Analysis, Process Improvement, Sales Management, Forecasting, Analysis, New Business Development, Cross-functional Team..., Negotiation, Advertising, Market Planning, B2B, Continuous Improvement, Product Development, Customer Service, Service Management, P&L Management, Selling, Inventory Control, Service Parts, Strategy, Market Analysis, Product Marketing, Automotive Engineering, Organizational Structure, Consumer Affairs, Parts Management
Education
University of Minnesota-Twin Cities 1974 — 1978
BA, Psychology, Business Admin.
Normandale Community College 1974 — 1976
AA, Chemistry
Hopkins Lindbergh 1972 — 1974
hs, general
Mitsubishi Motors North America, Inc. August 2007 - Present
Hyundai Motor America April 2004 - August 2007
Mitsubishi Motors North America, Inc. February 1999 - April 2004
Mitsubishi Motors North America May 1998 - February 1999
Mitsubishi Motors North America, Inc July 1997 - February 1998
Mitsubishi Motors North America, Inc. June 1995 - May 1997
Mitsubishi Motors North America, Inc. November 1993 - May 1995
Mitsubishi Motors North America, Inc. March 1992 - November 1993
Elmhurst Dodge November 1988 - March 1992
Skills
Automotive, Automobile, Sales Management, Sales, Vehicles, Customer Retention, Sales Operations, Profit, Sales Process, Team Building, Dealer Management, Pricing, Sales Training, Customer Satisfaction, Inventory Management, Automotive Aftermarket
Education
Illinois State University 1983 — 1987
Bachelors degree in Industrial Technology
Crete Monee High School 1980 — 1982
Regular/General High School Diploma
TD Ameritrade September 2014 - Present
TD Ameritrade January 2014 - September 2014
TD Ameritrade January 2013 - January 2014
TD Ameritrade December 2010 - January 2013
New Jersey Symphony Orchestra 2008 - 2008
Princeton Partners (PNC Bank) 2005 - 2007
Thomson Learning 2002 - 2005
Bristol-Myers Squibb 2000 - 2002
Hyundai Motor America 2000 - 2000
Skills
Marketing Communications, Marketing, Leadership, Direct Mail, Social Media, Online Marketing, Program Management, Management, Marketing Strategy, Sponsorship, Business Development, Public Relations, Sales, Advertising
Education
Nova Southeastern University
Bachelor of Science (BS), Business
New Day Financial February 2015 - Present
BioCored September 2014 - December 2014
Tackle Grab LLC April 2014 - October 2014
Flimp Media June 2014 - August 2014
Hyundai Motor America January 2013 - April 2014
CustomMade Ventures January 2012 - January 2013
Skills
Marketing, Social Media, Blogging, Sales, Management, Analysis, Creative Writing, Lead Generation, Online Advertising, Social Media Marketing, Marketing Strategy, Salesforce.com
Education
Suffolk University 2013 — 2014
BSBA, Marketing
Ithaca College 2006 — 2010
New Hampton Prep High School 2002 — 2006
High School Certificate of Competence Program
INNOCEAN USA July 2015 - Present
INNOCEAN USA July 2014 - July 2015
INNOCEAN USA August 2012 - July 2014
INNOCEAN USA July 2012 - August 2012
Hyundai Motor America March 2011 - December 2011
Hyde Park Entertainment August 2010 - March 2011
Spectrum Tan May 2008 - August 2008
Hyundai Motor America June 2007 - August 2007
Skills
Advertising, CRM, Leadership, Sales, Budgets, Project Management, Editing, Team Building, Microsoft Excel, PowerPoint, Customer Satisfaction, Microsoft Word, Social Networking, Public Relations, Social Media, Social Media Marketing, Facebook, Marketing, Microsoft Office
Education
Loyola Marymount University 2007 — 2010
Bachelors in Arts, Political Science
Hyundai Motor America October 2014 - Present
Hyundai Motor America February 2003 - Present
Hyundai Motor America February 2014 - October 2014
Hyundai Motor America March 2013 - March 2014
Hyundai Motor America March 2012 - March 2013
Hyundai Motor America August 2008 - March 2012
Hyundai Motor America February 2003 - August 2008
Skills
Automotive, Customer Satisfaction, Cost Reduction, Six Sigma, Lean Manufacturing, Customer Experience..., Call Center, Field Force Management, Service Operations, Customer Service, Revenue Growth..., Program Management, Cross-functional Team..., Continuous Improvement, Parts, Call Centers, Automotive Engineering, PPAP, Engineering Management, Automobile, Vehicles, Product Development, Process Improvement, Management, Customer Retention, Operations Management, CRM, Leadership
Education
University of La Verne 2014 — 2016
Master of Business Administration (MBA) - Class of 2016
Kettering University 1992 — 1998
Bachelor of Science, Mechanical Engineering
Hyundai Motor America July 2013 - Present
Nissan North America January 2008 - July 2013
Asbury Automotive Group April 2006 - October 2007
General Motors May 1995 - April 2005
Skills
Automotive, Automotive Parts, Customer Service, Customer Satisfaction, Customer Retention, Retail Sales, Retail Automotive, Field Operations, Continuous Improvement, Program Management, Vehicles, Cross-functional Team..., Parts, Sales, Automotive Repair, Warranty, Team Building, Strategic Partnerships, Management, Purchasing, Team Leadership, Retail, Training, Profit, Sales Operations, Powertrain, Automotive Aftermarket, Automobile, Dealer Management, New Business Development, Inventory Management, Product Development, Sales Process, Project Management, Leadership, Forecasting, Sales Management, Process Improvement, Marketing, Dealers, Operations Management, Pricing, Negotiation, Creative Solutions, Business Planning, Aftersales, Competitive Analysis
Education
University of Detroit Mercy 2003 — 2005
MBA
Morehouse College 1993 — 1997
BA, Marketing
Hyundai Motor America 1992 - Present
Pillsbury, Madison and Sutro 1986 - 1992
Lawler, Felix and Hall 1985 - 1986
Skills
Litigation, Product Liability, Appeals, Civil Litigation, Class Actions, Complex Litigation, Trials, Personal Injury, Arbitration, Trial Practice, Trademarks, Defense, Legal Research, Toxic Tort, Licensing, Intellectual Property, Litigation Management, Wrongful Death, Commercial Litigation, Corporate Law, Corporate Governance, Torts, Legal Writing, Employment Law, Trade Secrets, Personal Injury..., Criminal Law, Mediation, Patent Litigation
Education
Loyola Law School, Loyola Marymount University 1982 — 1985
J.D., Law
UCLA 1979 — 1982
B.A., Political Science
Mazda North American Operations April 2007 - Present
Hyundai Motor America October 2005 - March 2007
DaimlerChrysler AG Corporate Headquarters March 2000 - July 2005
DaimlerChrysler AG (Mercedes-Benz brand) August 1998 - March 2000
DaimlerChrysler AG (Mercedes-Benz brand) August 1998 - March 2000
Mercedes-Benz Asia Ltd Pte, Singapore August 1998 - March 2000
Skills
Integrated Marketing, Brand Management, Marketing Strategy, Marketing..., Digital Marketing, Product Marketing, CRM, Social Media Marketing, Managing Agency..., Plans, Online Advertising, Customer Insight, Websites, Brand Architecture, Web Design, Multi-channel Marketing, Marketing Mix, Advertising, Cause Marketing, Product Launch, Research, Market Planning, Media Planning, Relationship Marketing, Strategy, E-commerce, Analytics, Marketing, Brand Development, Social Media, Competitive Analysis, Automotive, Marketing Communications, Market Research, Business Strategy, Management, Analysis, Strategic Planning, Customer Retention, Team Leadership, Mobile Devices, Retail, Market Analysis, Marketing Management, Metrics and..., Brand Strategy, Product Launches, Process Improvement, Cross-functional Team..., Consumer Behavior
Education
University of South Carolina - The Moore School of Business 1997 — 1998
Master of Business Administration (MBA)
Wirtschaftsuniversität Wien 1997 — 1998
IMBA
Ludwig-Maximilians Universität München / University of Munich 1995 — 1996
MBA
University of California, Davis 1989 — 1993
B.A.
Hyundai Motor America January 2014 - Present
American Tire Distributors June 2010 - December 2013
American Suzuki Motor Corporation 2000 - 2009
Skills
Physical Inventory, Teamwork, Business Networking, Vehicles, Customer Satisfaction, Automotive, Customer Retention, Automotive Aftermarket, Inventory Management, Automobile, Sales Management, Sales Process, Operations Management, Training, Parts, New Business Development, Inventory Control, Retail, Competitive Analysis, Profit, Market Planning, Sales, Purchasing, Selling, Customer Service, Business Planning, Sales Operations, B2B, Pricing, Forecasting, Account Management
Education
Spartan College of Aeronautics and Technology 1989 — 1990
Aviation Technologies, Airline/Commercial/Professional Pilot and Flight Crew
Harper College 1985 — 1988
Business Administration and Management, General
Sandy Corp October 2012 - Present
Clem's Trailer Sales July 2012 - October 2012
AutoTrader.com January 2012 - July 2012
Dollars Inside August 2010 - January 2012
Sandy Corporation August 2005 - July 2009
Hyundai Motor America September 2001 - June 2004
DaimlerChrysler May 1999 - April 2001
DaimlerChrysler June 1997 - May 1999
Skills
Sales, Sales Operations, Customer Satisfaction, Management, Customer Service, CRM, Automotive, Advertising, Retail, Sales Management, Training, Marketing, Recruiting, Cold Calling, Account Management, New Business Development
Education
Saint Vincent College 1994 — 1996
BS Finance, Finance, Business Management
Macomb Community College 1994 — 1994
Associates Business, General Business
Hyundai Motor America June 2014 - Present
My Fit Foods December 2013 - Present
HEB December 2008 - December 2013
Walmart June 2008 - August 2008
Skills
Sales, Sports Management, Photography, Journalism, Retail, Customer Service, Inventory Management, Time Management, Retail Sales, Customer Satisfaction, Cashiering, Merchandising, Inventory Control, Microsoft Word, PowerPoint
Education
Sam Houston State University
Mass Communications
Lone Star College System
Associate's degree, Business
Magnolia High School 2003 — 2007
Hyundai Motor America April 2015 - Present
Hyundai Motor America April 2015 - Present
Dent Wizard International April 2014 - April 2015
ManpowerGroup December 2013 - March 2014
Hyundai Motor America April 2013 - November 2013
Bridgestone August 2012 - April 2013
Bridgestone December 2009 - August 2012
Bridgestone January 2009 - December 2009
Bridgestone January 2008 - December 2008
Bridgestone April 2007 - December 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Performance Management, Recruiting, Management, Sales, Team Leadership, Team Building, Customer Satisfaction, Leadership, Coaching, Training, Process Improvement, Inventory Management, Employee Relations, Leadership Development, Retail, Hiring, Data Analysis, Organizational..., Program Management, Human Resources, Succession Planning, Talent Management, Onboarding, Sourcing, Business Analysis, Time Management, Change Management
Education
University of California, San Diego 2003 — 2007
Bachelor of Science (B.S.), Cognitive Science
Macquarie University 2006 — 2006
Certificate, Anthropology
Hyundai Motor America July 2014 - Present
Hyundai Motor America November 2012 - June 2014
Mitsubishi Motors April 2009 - November 2012
Mitsubishi Motors July 2005 - March 2009
Delta CCI May 2002 - July 2005
Accenture July 2001 - May 2002
RS Software December 1997 - June 2001
RS Software June 1997 - December 1997
RS Software July 1993 - June 1997
RS Software August 1992 - July 1993
Skills
Strategic Planning, Automotive, Streamlining Operations, SDLC, Business Intelligence, Business Strategy, Cross-functional Team..., Business Analysis, Product Management, Change Management, Process Improvement, CRM, Data Warehousing, Analytics, Leadership, Enterprise Architecture, IT Strategy, Team Leadership, Requirements Analysis, Business Development, Integration, Competitive Analysis, Management, Project Management, Project Planning, Program Management, Vendor Management, Software Project..., Business Process..., Project Portfolio..., ERP, Business Process, Enterprise Software, PMP, Cloud Computing, IT Management, Management Consulting, Software Development, Information Technology
Education
University of California, Los Angeles - The Anderson School of Management 2010 — 2012
Master of Business Administration (MBA), with Honors
Nagpur University 1988 — 1992
BE, Electronics
ASC - Bareilly, India 1986 — 1987
High School
St. Joseph's College - Nainital, India 1980 — 1985
Schooling
PRO Unlimited September 2011 - Present
Hyundai Motor America May 2010 - November 2010
Hyundai Motor America January 2008 - May 2010
Hyundai Motor America November 2005 - January 2008
Cathay Pacific Airways October 1998 - July 2005
Nissan Motor Corporation USA May 1995 - March 1997
Nissan Motor Corporation USA October 1993 - May 1995
Nissan Motor Corporation USA May 1992 - October 1993
Nissan Motor Corporation USA October 1988 - May 1992
Nissan Motor Corporation USA April 1981 - October 1988
Skills
Customer Satisfaction, Process Improvement, Call Center, Customer Service, Call Centers, Conflict Resolution, Employee Training, Organization &..., Interviewing Skills, Oral & Written..., Team-oriented, Data Analysis, Development & delivery..., Cross-functional Team..., Program Management, Continuous Improvement, Training, Management, Vendor Management, Retail, Operations Management, CRM, Customer Retention, Performance Management, Leadership, Team Building, Customer Experience, Sales Operations, Account Management
Education
Miami University
BA, Political Science
The Institute for Paralegal Training
Certificate, Litigation
MedImpact January 2012 - Present
TEKsystems October 2011 - January 2012
Nasoft USA September 2010 - May 2011
Hyundai Motor America January 2009 - June 2010
Hyundai Motor America December 2001 - January 2009
SPX Valley Forge 1997 - 2001
American Geotech, Inc. November 1993 - March 1996
Skills
Project Management, Business Analysis, Data Analysis, Visio, SDLC, Software Documentation, Requirements Analysis, Business Intelligence, Cross-functional Team..., Requirements Gathering, Technical Writing, Training, Management, Analysis, Data Warehousing, Oracle, Vendor Management, Software Project..., Quality Assurance
Education
Lafayette College 1988 — 1993
Bachelor of Arts (BA), Engineering & Technical Writing
Stay at Home Mom March 2015 - Present
Hyundai Motors America November 2011 - March 2015
Hyundai Motors America September 2008 - November 2011
Hyundai Motor America July 2005 - September 2008
Adecco April 2004 - July 2005
BlueWater Communications July 2003 - December 2003
Skills
Automotive, Customer Satisfaction, Vehicles, Parts, Customer Retention, Automobile, Process Improvement, Account Management, Competitive Analysis, Inventory Management, Operations Management, Purchasing, Sales Operations, Sales Process, Automotive Aftermarket, Sales Management, Forecasting, B2B, Team Building, Continuous Improvement, Warranty, Cross-functional Team..., Marketing, Dealer Management, Dealers, Customer Service, Marketing Strategy, Advertising, Marketing Communications
Education
New York Institute of Technology-Old Westbury 2001 — 2003
BS, Advertising
Mercer County Community College 1999 — 2001
Business & Advertising
Hendrickson International May 2015 - Present
MAHLE Behr USA August 2014 - December 2014
Hyundai Motor America June 2013 - July 2013
Canton Soccer Club May 2013 - June 2013
Brody Square August 2011 - May 2013
Goodrich Quality Theaters April 2009 - August 2011
Skills
Training, Management, Supply Chain Management, Microsoft Excel, Leadership, Teamwork, Operations Management, Forecasting, Time Management, PowerPoint, Event Planning
Education
Michigan State University 2011 — 2015
Bachelor of Arts (BA), Logistics, Materials, and Supply Chain Management, Junior
Plymouth High School 2007 — 2011
Honda of Westport April 2014 - Present
Honda of Westport August 2013 - Present
Onward Healthcare September 2012 - May 2013
Hyundai Motor America January 2012 - September 2012
New Country Motor Car Group d/b/a smart center Palm Beach October 2010 - December 2011
Skills
Sales, Customer Satisfaction, Customer Retention, Sales Management, Customer Service, Account Management, Team Building, Marketing Strategy, Cold Calling, Training, Sales Operations, Strategic Planning
Education
Norwalk Community College
Dimension Data July 2015 - Present
Sony Electronics January 2013 - May 2015
Hyundai Motor America December 2011 - December 2012
Infiniti USA May 2008 - November 2011
Volvo Car Group May 2005 - May 2008
Ford Motor Company October 1998 - May 2005
Skills
Project Management, Process Improvement, IT Project Leadership, Cross-functional Team..., Quality Management, Forecasting, Six Sigma, Vehicles, Sales Operations, Incentive Programs, Management, Program Management, Automobile, Automotive, Marketing Strategy, Driving Results, Customer Satisfaction, Team Building, Analysis, Profit, Sales, Competitive Analysis, Supplier Quality..., Marketing, Pricing, Sales Management, Negotiation
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2006 — 2008
MBA, Business Administration and Management, General, 3.925
McMaster University
Bachelors, Mechanical Engineering
Audi of America August 2015 - Present
Mazda North American Operations December 2010 - Present
Honda of America Mfg., Inc. March 2015 - June 2015
Nissan Motor Corporation September 2014 - October 2014
Hyundai Motor America January 2010 - January 2014
OTTO Engineering, Inc. November 2012 - November 2012
ShowMax Marketing 2001 - 2010
Volvo Car Corporation 2008 - 2008
BMW of North America, LLC 2003 - 2003
Skills
Public Relations, Event Management, Event Planning, Public Speaking, Marketing Communications, Social Media, Advertising, Training, Social Media Marketing, Marketing, Marketing Strategy, Leadership, Social Networking, Trade Shows, Team Building, Training Facilitation, Editing, Corporate Communications, Strategic Communications, Coaching, Customer Satisfaction, Television, Team Facilitation, Program Facilitation, Integrated Marketing, Customer Service, Automotive, Employee Training, Facilitation
Education
New York University 1989 — 1992
BA, Classic Literature
BMW of North America, LLC 2015 - Present
Carology, Inc. April 2012 - Present
Data Runners July 2014 - 2015
INNOCEAN USA September 2011 - 2015
Hyundai Motor America 2005 - 2015
INNOCEAN USA September 2010 - 2014
ShowMax Marketing 2005 - 2010
ShowMax Marketing September 2000 - April 2005
The Autry National Center 2000 - 2005
The Kobal Collection January 1997 - October 1998
Skills
Event Planning, Event Management, Social Media, Advertising, Social Media Marketing, Marketing Communications, Marketing, Public Relations, Social Networking, Marketing Strategy, Trade Shows, Training, Research, Technical Training, Strategic Planning, Budgets, Editing, Microsoft Office, Creative Direction, Digital Marketing, Copywriting, Relationship Marketing
Education
New York University
Paul's TV August 2013 - Present
Hyundai Motor America September 2010 - January 2012
Time Warner Cable September 2008 - May 2010
Skills
Microsoft Office, Management, Microsoft Excel, PowerPoint, Sales, Microsoft Word, Research, Leadership, Training, Photoshop, Customer Service, Retail, Direct Sales
Education
Golden West College 2010 — 2012
Criminal Justice
Orange High School 1998 — 2002
High School
The McCarthy Companies September 2015 - Present
MyDailyMark August 2014 - Present
Hyundai Motor America April 2013 - August 2015
Hyundai Motor America November 2010 - March 2013
Mazda North American Operations September 2008 - November 2010
Hyundai Motor America June 2006 - September 2008
Dutch Miller Hyundai/Chevrolet July 2005 - May 2006
M2 Advertising October 2003 - January 2005
Skills
Automotive, Customer Satisfaction, Customer Retention, Sales Management, Sales Operations, Marketing, Sales, Account Management, Vehicles, Marketing Strategy, Profit, New Business Development, Sales Process, Market Planning, Advertising, Retail, Competitive Analysis, Automotive Aftermarket, Market Analysis, B2B, Management, Automobile, Selling, Negotiation, Leadership, Training, Business Development
Education
Marshall University 2002 — 2006
BBA, Marketing, Advertising
Academy of Careers and Technology 2000 — 2002
Advanced Marketing Certificate, Marketing, Advertising
State Farm October 2013 - Present
Hyundai Motor America March 2013 - June 2013
Blue Ridge Property Management May 2011 - March 2012
Skills
Training & Development, Microsoft Office, Customer Service, Sales Operations, Event Planning, Sales Management, Property Management, Project Management, Outlook, Leadership, Social Media Marketing, Microsoft Excel, Leases, Market Research, Real Estate Development, Administrative...
Education
University of Phoenix 2015 — 2016
Master of Business Administration (MBA), Project Management
North Carolina Agricultural and Technical State University 2006 — 2011
Bachelor of Science (B.S.), Psychology
Mazda North American Operations October 2012 - Present
Chrysler January 2009 - October 2012
TCI tire centers LLC 2007 - 2009
Priority Hyundai April 2006 - October 2008
Hyundai Motor America January 1998 - April 2006
Tysinger Motor Company October 1994 - January 1998
Freedom Dodge September 1991 - October 1994
Chrysler Group LLC August 1987 - July 1991
American Motors August 1986 - August 1987
Education
Mansfield University of Pennsylvania 1982 — 1986
Bachelor's degree, Communications
Hyundai Motor America June 2014 - Present
Allergan April 2008 - June 2014
Petals by Xavi 2008 - 2013
PCF - Publishers Circulation Fulfillment January 2007 - March 2008
PCF - Publishers Circulation Fulfillment March 2005 - January 2007
PCF - Publishers Circulation Fulfillment August 2003 - February 2005
Skills
Coordination, Microsoft Office, Market Research, Budgeting, Contract Negotiation, Trade Shows, Promotions, Event Planning, Event Management, Customer Service, Vendor, Customer Relations, Sales Representatives, Sales Operations, Sales Management, Sales Support, Marketing Management, Incentive Programs, Forecasting, Cold Calling, Annual Reports, Excel, Inventory Management, Advertising, Spreadsheets, Administrative Support, PowerPoint, Prioritization, Marketing Strategy, Timely, Creative Development, Logistics, Vendor Relations, Pricing, Incentives, Market Planning, Public Relations, New Business Development, Budgets, Microsoft Excel, Program Management, Sales, Analysis, Sourcing, Marketing, Management, Product Marketing, Account Management, Competitive Analysis, Training
Education
California State University 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, 3.973 GPA
Montclair State University 2006 — 2008
Bachelors, Business Administration - Management, 3.76
Paramus Catholic High School 1997 — 2001
Diploma
Hyundai Motor America January 2013 - Present
Fisker Automotive August 2010 - December 2012
Espas-Osirius August 2009 - August 2010
Honda R&D Americas, Inc. August 2005 - July 2009
Stanley Electric U.S. Co., Inc. October 2007 - February 2008
Johnson Controls Automotive June 2004 - July 2005
Harita TVS Technologies Ltd. April 2004 - July 2004
Skills
Vehicle Body Design, Body in White, Automotive, NVH, Crash Worthiness, Technology..., Product Launch, Electric Vehicles, Vehicle Dynamics, Automotive Engineering, Vehicles, Catia, Product Design, Engineering, DFMEA, Manufacturing, Commercialization, Product Development, Sheet Metal, PPAP, FMEA, GD&T, APQP, Stamping, Components, Automobile, Lean Manufacturing, Parts, Continuous Improvement, CAD, Plastics, Injection Molding, Design Engineering, SPC, Engineering Management, Kaizen, Root Cause Analysis, Automotive Design, Design for Manufacturing, Machine Tools, Teamcenter, Pro Engineer, Manufacturing..., Finite Element Analysis, Chassis, TS16949, Unigraphics, HEV, DVP&R, CAE
Education
Northeastern University 2009 — 2010
MS, Technology Commercialization
GT&TC - An Indo-Danish Research Institute, Mysore, India 1996 — 2000
Mechanical Engineering
City of Irvine March 2008 - Present
Hyundai Motor America May 2007 - March 2008
HISNA November 2005 - May 2007
Truenorth Development 2000 - 2005
Holcroft July 1983 - January 2000
Skills
Management, Budgets, Customer Service, Strategic Planning, Team Building, Process Improvement, Employee Relations, Process Scheduler, Microsoft Office, Government, Training, Human Resources, Event Planning, Leadership, Public Speaking, Manage Client..., Project Management, Project Coordination, Strategy, Program Management, Sales
Education
Oakland Community College 1978 — 1980
Volkswagen of America, Inc February 2014 - Present
General Motors May 2012 - November 2013
Volkswagen of America August 2011 - May 2012
Volkswagen of America October 2007 - August 2011
Chrysler Group LLC January 2007 - October 2007
Hyundai Motor America 2004 - 2006
Hyundai Motor America 2001 - 2004
Nissan North America 1983 - 2001
Skills
Automotive, Vehicles, Automobile, Automotive Aftermarket, Customer Satisfaction, Sales Management, Marketing, Sales, Customer Experience, Profit, Customer Retention, Dealer Management, Pricing, Dealers, Parts, Sales Process, Warranty, Forecasting, Business Planning, Competitive Analysis, B2B, Purchasing, Cross-functional Team..., Market Planning, Process Improvement, Continuous Improvement, Operations Management, CRM, Account Management, Management, Selling, Automotive Engineering, Retail, Marketing Strategy, New Business Development, Product Development, Fleet Management, Negotiation, Inventory Management, Powertrain, APQP, Business Strategy, Customer Service, Manufacturing, Market Analysis, Motorsports, P&L Management, Product Launch, Product Marketing, Product Planning
Education
Indiana State University 1977 — 1981
BS, Music Marketing
Indiana State University
CoreLogic July 2015 - Present
Manpower July 2015 - Present
American Advisors Group (AAG Reverse Mortgage) May 2014 - June 2015
Hyundai Motor America April 2013 - May 2014
Tax & Financial Group January 2011 - February 2013
Pacific Dental Services November 2005 - February 2011
University of Florida January 2005 - October 2005
State Farm Insurance September 1997 - November 2003
Skills
Sourcing, Recruiting, Headhunt, Interviews, Employee Relations, Human Resources, Staffing Services, Resume Writing, SDLC, Leadership, Talent Management, Coaching, Customer Service, Management, Internet Recruiting, Training, Operations Management, Applicant Tracking..., New Hire Orientations, Time Management, Executive Search, College Recruiting, Technical Recruiting, Screening Resumes, Onboarding, Talent Acquisition, Program Management, HRIS, Social Networking, Temporary Placement, Hiring
Education
Orange Coast College
AA, General, Dental Assisting
Binary Transport, Inc September 2003 - Present
Sled Investment Group April 2013 - April 2015
Hyundai Motor America July 2012 - August 2013
See's Candies August 2011 - November 2011
PCG Orange County November 2009 - June 2011
99 Cents Only Stores 2010 - 2011
Kaiser Permanente June 2010 - October 2010
Race Manager September 2008 - May 2010
Irwin Industries October 2007 - September 2008
California Portland Cement April 2006 - August 2007
Skills
SDLC, Business Analysis, CRM, Software Documentation, ERP, Testing, Project Management, Oracle, Software Development, Management, Quality Assurance, SAP, SQL, SaaS, Enterprise Architecture, XML, Start-ups, Manufacturing, Web Applications, Risk Management, Software Project..., Resource Management, Business Development, Analysis, Vendor Management, Recruiting, Data Migration, PHP, Business Intelligence, Change Management
Education
Loyola Marymount University
BA, English
Hyundai Motor America June 2015 - Present
Hyundai Motor America April 2014 - June 2015
Hyundai Motor America October 2013 - March 2014
Hyundai Motor America July 2012 - October 2013
Apria Healthcare May 2010 - July 2012
A.T. Kearney June 2008 - April 2010
Ready Set Read December 2007 - May 2009
Hyundai Motor America May 2008 - May 2008
Hyundai Motor America March 2005 - May 2008
A.T. Kearney January 2002 - February 2005
Skills
Program Management, Product Management, Management Consulting, Cross-functional Team..., Analytics, Business Planning, Competitive Analysis, Business Development, Marketing Strategy, Business Strategy, Strategic Planning, Change Management, Product Development, Market Analysis, Project Management, Photography, CRM, Strategy
Education
University of California, Los Angeles 1998 — 2001
MBA
University of California, Los Angeles - The Anderson School of Management 1998 — 2001
MBA, Business Administration and Management, General
Occidental College 1984 — 1988
B.A., Physics, Math
Los Medanos College
Travel Services
Self Employed January 2015 - Present
Volvo Cars of North America, LLC March 1997 - January 2015
Volvo Cars of North America November 2008 - November 2009
Volvo Cars of North America, LLC March 2000 - November 2001
Wolf Automotive September 1993 - February 1997
Hyundai Motor America April 1988 - June 1993
Skills
Vehicles, Automobile, Automotive Aftermarket, Parts, Customer Satisfaction, Six Sigma, OEM, Product Development, Vendor, Problem Solving, Team Leadership, Process Improvement, Negotiation, Purchasing, Customer Relations, Supply Chain Management, Strategic Planning, Operations Management, Coaching, Team Building, Analysis, Business Planning, Contract Negotiation, Customer Service, Budgeting, Product Launch, Marketing Strategy, Microsoft Office, Excel, ISO, Planning, Inventory Management, Word, Retail, Forecasting, New Business Development, Market Research, Continuous Improvement, Contract Negotiations, Microsoft Excel, Automotive, Training, Cross-functional Team..., Dealers, Project Planning, Sales Operations, Sales Management, Powertrain, Pricing, Budgets
Education
San Jose State University 1973 — 1976
Bachelor of Science (BS)
Los Angeles Pierce College 1968 — 1971
AA
Hyundai Motor America January 2013 - Present
Toyota Motor Sales November 2011 - January 2013
Toyota Motor Sales February 2010 - November 2011
Toyota Motor Sales, Inc. August 2008 - February 2010
Toyota Financial Services June 2007 - September 2007
Pacific Investment Management Company (PIMCO) 2000 - 2006
PIMCO 2000 - 2006
Skills
Financial Analysis, Financial Modeling, Valuation, Competitive Analysis, Strategy, Strategic Planning, Business Strategy, Portfolio Management, Cross-functional Team..., Analytics, Product Marketing
Education
UCLA Anderson School of Management 2006 — 2008
MBA, Finance
University of California, Irvine 1996 — 2000
BA, Economics, minor in Management
London Business School
Hyundai Motor America June 2015 - Present
Hyundai Motor America July 2011 - June 2015
Hyundai Motors America January 2009 - July 2011
Hyundai Motor America February 2005 - January 2009
Hyundai Motor America November 2003 - February 2005
Edward Jones September 2002 - August 2003
Mitsubishi Motors January 1999 - September 2002
Mitsubishi Motors February 1996 - December 1998
Skills
Automotive, Customer Satisfaction, Automotive Aftermarket, Six Sigma, Parts, Vehicles, Product Development, Continuous Improvement, Automobile, Forecasting, Management, Competitive Analysis, Budgets, Profit, Process Improvement, Negotiation, New Business Development, Retail, Cross-functional Team..., Supply Chain Management, Strategic Planning, Dealer Management, Customer Retention, Program Management, Purchasing, Operations Management, Warranty, Sales
Education
Northern Illinois University - College of Business 2006 — 2008
MBA, Business
Southern Illinois University, Carbondale 1993 — 1995
BS, Advanced Technical Studies (Automotive Technology)
Hyundai Motor America May 2015 - Present
Skills
Marketing, Incentives, Incentive Programs, Online Advertising, Executive Management, Performance Management, Loyalty Programs, Business Development, B2B, Account Management, Program Management, Strategic Planning, New Business Development, Vendor Management, Project Management, Business Analysis, Systems Analysis, System Architecture, System Design, .NET, Database Design, Data Analysis, Data Warehousing, Data Mining, Data Modeling, Network Design, Network Architecture, Information Security..., Product Management, Business Strategy, Strategic Partnerships, Cross-functional Team..., Direct Marketing, Management Consulting, Loyalty Marketing, Brand Loyalty, Management, Strategy, Process Improvement, Performance Improvement, Product Development, Business Planning, Visio, Marketing Strategy, Customer Acquisition, Debit Cards, CRM, Lead Generation, Integration, Salesforce.com
Education
Northern Illinois University 1984 — 1987
University of Illinois at Urbana-Champaign 1981 — 1983
Hyundai Motor America August 2015 - Present
Hyundai Motor America December 2013 - July 2015
Hyundai Motor America November 2012 - December 2013
Hyundai Motor America June 2012 - November 2012
Hyundai Motor America January 2005 - June 2012
SKF March 1992 - December 2003
SKF March 1992 - December 2003
SKF USA 1990 - 2003
IVECO Diesel Trucks March 1988 - December 1991
Friction Division Products October 1975 - March 1987
Skills
Vehicles, Parts, Warranty, Automotive, Automotive Aftermarket, Automobile, Customer Satisfaction, Dealer Management, Dealers, Customer Retention, Profit, Sales Operations, Pricing, Automotive Parts, Automotive Repair, Reynolds, Automotive Engineering, Spare Parts, Operations Management, Sales Process, Tires, Powertrain, Continuous Improvement, Suspension, Gross Profit, CRM, Training, B2B, Aftersales, Automotive Sales..., Retail, Fleet Management, Automotive Electronics, Bearings, Engineering, Inventory Control, Motorsports, Lubrication, ASE Certified, Toyota Production System, Dealer Operations, PPAP, Dealer Network..., Vibration Analysis..., Bearing Installation
Education
Mercer County Community College 1979 — 1986
Hyundai Motor America April 2011 - Present
Hyundai Motor America January 2007 - April 2011
American Isuzu Motors Inc 1994 - 2001
Education
Northwood University 1989 — 1993
American Honda Motor Company, Inc. July 2013 - Present
American Honda Motor Company, Inc. July 2013 - Present
Toyota Motor Sales July 2012 - July 2013
Nationwide Financial October 2011 - December 2012
Community Senior Serv December 2009 - October 2011
California State Automobile Association (AAA) May 2005 - July 2008
California State Automobile Association (AAA) May 2001 - May 2005
Kenwood USA December 1998 - January 2001
Hyundai Motor America July 1997 - December 1998
Mitsubishi Motors April 1996 - June 1997
Skills
Quality Assurance, Insurance, Call Center, Customer Service, Visio, Leadership, SDLC, Software Documentation, Business Analysis, Requirements Analysis, Analysis, Vendor Management, Process Improvement, Automotive
Education
Kensington Legal Studies 2008 — 2009
Paralegal, Substantive law
National University 2004 — 2004
Criminal Justice/Safety Studies
Magnolia high school 1984 — 1987
General
Department of Veterans Affairs June 2013 - Present
Department of Veterans Affairs July 2011 - June 2013
Department of Veterans Affairs August 2010 - July 2011
U.S. Department of Veterans Affairs October 2008 - August 2010
University of Arkansas June 2007 - October 2008
USIS December 2006 - June 2007
Lockheed Martin July 2005 - December 2006
University of Arkansas April 2005 - July 2005
United States Department of Defense February 2003 - April 2005
Hyundai Motor America 2000 - 2002
Skills
Policy, Data Analysis, Analysis, Coaching, Public Speaking, Budgets, Strategic Planning, Microsoft Office, Higher Education, Microsoft Excel, Customer Service, Access, Healthcare, Government, Fundraising, Training, Leadership, Program Management, Leadership Development, Nonprofits, Operations Management, Process Improvement, Organizational..., Team Building, Management, Project Planning, Team Leadership, Employee Relations, Homeland Security, Human Resources, Research, Military, DoD, Strategy, Proposal Writing, Federal Government, Intelligence, Security, Counterterrorism, Special Operations, Security Clearance, Counterintelligence, Force Protection, Microsoft Word, Government Contracting, Operational Planning, Structured Query..., Army, Online Social Networking, Community Outreach
Education
University of Arkansas at Fayetteville 2005 — 2007
Masters of Science (MS), Operations Management, 3.91
John Brown University 2001 — 2004
BS, Organizational Management
Greenland High School 1987 — 1990
High School
Veterans Health Administration (VHA) 2013 — 2014
Veterans Intergrated Service Network(VISN) 16 - Leadership Development Institute (LDI) LEAD Program
Veterans Health Administration 2014 — 2015
VISN 16 - Advanced Leadership Development Institute (ALDI) - VISN LEAD Program
Hyundai Motor America
Skills
Automobile, Customer Satisfaction, Sales Process, Dealer Management, New Business Development, Team Building, Automotive, Customer Retention, Vehicles, Sales Management, Automotive Aftermarket, Sales, Inventory Management, Parts, Profit
Education
Murray State University 1968 — 1971
Hyundai Motor America April 2013 - Present
Lexus of Nashvillle June 2008 - April 2013
Resource Automotive / MSX February 2006 - May 2008
Beverly Hills Ford L/M 2000 - 2005
Skills
Reynolds & Reynolds, Fixed Operations, Automotive, Warranty, Management Consulting, Team Building, Service Management, Accessories, Business Management, Online Advertising, System Administration, Parts Merchandising, Customer Satisfaction, Management, Parts, Operations Management, Reynolds
Education
Northwood University
Automotive
Hyundai Motor America 2013 - Present
ATX Group February 2011 - June 2013
Compact Power, Inc August 2008 - February 2011
Murata Electronics 2007 - 2008
GM 2006 - 2007
Skills
Electric Vehicles, HEV, Batteries, Vehicles, Electricians, Automotive, Automotive Engineering, Engineering Management, Engineering, FMEA, Manufacturing, Electronics, DFMEA, Testing, Product Development
Education
Kettering University 2001 — 2005
Bachelor's degree, Electrical and Electronics Engineering
Kettering University 2001 — 2005
Bachelor's degree, Electrical and Electronics Engineering
Kia Motors America January 2007 - Present
Nissan North America 2006 - 2007
Bidwell Industries 2005 - 2006
Toyota Motor Sales 1998 - 2004
Nissan North America 1989 - 1998
Conley Buick 1988 - 1989
Hyundai Motor America 1986 - 1988
Yugo America 1985 - 1986
Buick Motor Division, General Motors Corporation 1977 - 1985
Skills
Automotive, Dealer Network..., Vehicles, Automobile, Parts, Warranty, Forecasting, Business Planning, Sales Operations, Competitive Analysis, Automotive Aftermarket, Marketing Strategy, Strategic Planning, Pricing, Cross-functional Team..., Sales Process, Dealers, Profit, Strategy, Customer Satisfaction, Sales Management, Product Planning, Sales, CRM, Product Launch, Account Management, Operations Management, Dealer Management, Retail, Market Research, Program Management, Selling, Executive Management, Training, New Business Development, Product Development, Market Planning, Customer Retention, Inventory Management, Team Building, Marketing, Purchasing, Management, Continuous Improvement, Market Analysis, B2B, Negotiation, Income Statement, P&L Management, Analysis
Education
Michigan State University
Master of Arts (M.A.), English
Oxford University
Guest semester, English Literature (British and Commonwealth)
Hyundai Motor America
Skills
Automobile, Vehicles, Customer Satisfaction, Profit, Automotive, Process Improvement, Customer Retention, Automotive Aftermarket, Training, Sales Process, Warranty, Dealer Management
Education
Montclair State University 1978 — 1981
Motion Industries April 2013 - Present
Motion Industries October 2010 - March 2013
OEM Solutions December 2008 - August 2010
Hyundai Motor America September 2006 - September 2008
Skills
Management, Sales, Process Improvement, Strategic Planning, Leadership, Automotive, Analysis, Marketing, Customer Satisfaction, Negotiation
Education
McMaster University 2001 — 2006
Bachelor of Commerce (BCom)
vAuto February 2015 - Present
vAuto January 2009 - Present
Hyundai Motor America 2004 - 2006
Hyundai Motor America 2003 - 2004
Hyundai Motor America 2001 - 2003
Hyundai Motor America 1997 - 2001
Skills
Sales Operations, Customer Satisfaction, Process Improvement, Strategic Planning, Supply Chain, Retail, New Business Development, Automotive, Sales Management, Sales, Marketing Strategy, Strategy, Competitive Analysis, Profit, Team Building, Vehicles, Budgets, Customer Retention, Management, Business Development, Logistics, Negotiation, Account Management, Market Analysis, Inventory Management, Sales Process, Project Management, Salesforce.com
Education
Indiana University Bloomington
Wells Fargo Financial Inside SalesBPO3
Independent Sales Agent April 2005 - October 2005
Courtesy Auto Group February 2004 - July 2004
Hyundai Motor America June 2001 - January 2004
Mamiye Brothers November 1998 - May 2001
Education
Katharine Gibbs School 1982 — 1982
Secretarial Program
DeVry University
CIS Program
Florida Insurance School
216, Obtained 2-15 license
Middlesex Community College
Medical Records Coding Certification, ICD-9 and CPT Coding
FIAT USA 2013 - Present
Mazda North American Operations January 2011 - June 2011
Hyundai Motor America 2007 - 2010
J.D. Power and Associates 2006 - 2007
Ford Motor Company May 1995 - June 2003
Ford Motor/Lincoln Mercury Division 1995 - 2003
Skills
Automotive, Sales, Sales Process, Customer Satisfaction, Customer Retention, Customer Service, Business Strategy, Business Process..., Sales Operations, Inventory Management, Marketing, Automobile, Vehicles, Competitive Analysis, Automotive Aftermarket, Profit, Operations Management, Retail
Education
Michigan State University 1987 — 1994
Bachelor of Science (BS), Liberal Arts and Sciences/Liberal Studies
Independent 2012 - Present
Taproot Foundation November 2008 - November 2013
Aerotek (TMS) February 2011 - 2012
Hyundai Motor America October 2005 - August 2008
Adecco (TMS) 2004 - 2005
Skills
Public Relations, Non-profits, Marketing Management, Marketing Strategy, Event Planning, Advertising, Copywriting, Event Management, Promotions, Market Research, Customer Relations, Microsoft Office, Budgeting, Team Building, Marketing Communications, New Business Development, Product Development, Process Improvement, PowerPoint, Photoshop, Account Management, Customer Service, Program Management
Education
National Louis University
B.A., Business Management, Organizational Development
Douglas Strategic Communications May 2003 - Present
GolinHarris 2011 - 2012
Hill & Knowlton December 1997 - July 2003
Cohn & Wolfe 1995 - 1997
Bitner Goodman 1994 - 1995
Hyundai Motor America 1986 - 1993
Skills
Crisis Management, Positioning, Litigation Support, Crisis Communications, Media Relations, Corporate Communications, Public Relations, Internal Communications, Press Releases, Message Development, Publicity, Marketing Communications, Strategy, Strategic Communications, Social Networking, Social Media Marketing, Marketing, Reputation Management
Education
Michigan State University
Bachelor's Degree, English
Hyundai Motor America June 2013 - Present
Hyundai Motor America January 2011 - May 2013
Hyundai Motors America September 2009 - January 2013
Hyundai Motor America June 2006 - 2009
Chrysler 2000 - 2006
Chrysler Motors LLC 2000 - 2006
DaimlerChrysler 2000 - 2005
Toyota Engineering and Manufacturing America, Inc. 1997 - 2000
Toyota Motor Manufacturing, Indiana 1997 - 2000
General Motors July 1984 - February 1997
Skills
Quality System, Operations Management, Continuous Improvement, Vehicles, Automotive, Team Building, Root Cause Analysis, Customer Satisfaction, PPAP, Manufacturing, Cross-functional Team..., Lean Manufacturing, Automobile, Automotive Engineering, Warranty, Customer Retention, Parts, DMAIC, FMEA, CRM, Kaizen, Six Sigma, SPC, Customer Loyalty..., Process Improvement, Powertrain, Manufacturing..., APQP, Chassis, Quality Management, Strategy, Product Development, Toyota Production System, Supplier Quality, Building Customer..., Social Media Marketing, Customer Loyalty...
Education
Washington University in St. Louis - Olin Business School 1994 — 2000
MBA, EMBA / PMBA
Kettering University 1984 — 1989
BS IA, Indusutrial Adminstration/Finance
Toyota Motor Sales, USA July 2008 - Present
Providence Health System/Swedish Health System August 1998 - August 2000
Apria Healthcare August 1995 - July 1998
Hyundai Motor America August 1987 - July 1995
Education
Minnesota State University, Moorhead 1978 — 1982
B.S., Business Management
Trader Joe's--East Irvine May 2010 - Present
Hyundai Motor America October 2003 - February 2009
Hyundai Motor America October 1997 - October 2003
Hyundai Motor America March 1985 - October 1997
Toyota Motor Sales September 1982 - March 1985
Education
-- 2009 — 2009
Los Angeles City College 1964 — 1966
AA, Legal Admin. Assist.
Hyundai Motor America January 2013 - Present
Mazda North American Operations September 2011 - July 2012
MSX International February 2005 - October 2011
Onondaga Community College September 2003 - February 2005
Dave Pirro Ford, Inc 1991 - 2004
Romano Motors, LTD August 1987 - June 1991
Skills
Automobile, Automotive, Automotive Aftermarket, Automotive Engineering, Automotive Repair, Continuous Improvement, Customer Retention, Customer Satisfaction, Dealer Management, Dealers, Fleet Management, Operations Management, Parts, Powertrain, Process Improvement, Profit, Sales Management, Sales Operations, Sales Process, Team Building, Vehicles
Education
State University of New York College of Agriculture and Technology at Morrisville 1983 — 1985
Automotive Technology
Northwood University
Automotive Management
UnitedHealth Group November 2014 - Present
Hyundai Motor America August 2014 - Present
Wet Seal, Inc November 2011 - Present
TEKSystems for Local.com August 2011 - Present
JDA Software March 2009 - Present
Cognizant Technology Solutions 2005 - 2008
Syntel 2003 - 2005
Skills
Java, Agile Methodologies, SDLC, Java Enterprise Edition, Requirements Analysis, SOA, Software Development, Web Services, Oracle, Software Project...
Education
SRM Easwari Engg College
Bachelor's Degree, Electrical, Electronics and Communications Engineering
Modern School
Prince Matriculation
Hyundai Motor America Commodity ManagerAcciona WindpowerJune 2012 - April 2013
Acciona Windpower NA April 2008 - June 2012
Rockwell Collins February 2007 - June 2008
Firestone Tire Co 1989 - 1989
Ford Refrigeration and Electronics 1987 - 1989
Ford Refrigeration and Electronics 1987 - 1988
Skills
Lean Manufacturing, Supply Chain Management, Strategic Sourcing, Supply Chain, Continuous Improvement, Process Improvement, Contract Management, Manufacturing, Contract Negotiation, Aerospace, SAP, Operations Management, Project Planning, Strategic Planning, Wind Turbines, Six Sigma, Procurement, Purchasing, Wind, Energy, Root Cause Analysis, Renewable Energy, Project Management, Inventory Management, Forecasting, Analysis, Negotiation, Logistics, Turbines, MRP, Change Management, Quality Management, Project Engineering, Materials Management, Cross-functional Team..., Product Development, MS Project, Supply Management, Process Engineering, Management, Budgets, Global Sourcing, Engineering Management, Team Management, ERP, Cost Management, Program Management, Business Process..., Engineering, Solar Energy
Education
Kirkwood Community College 2010 — 2012
Project Management Masters Certificate Program, Project Management
Iowa State University - College of Business
BBA, Supply Chain
Hyundai Motor America June 2009 - Present
Hyundai Motor America March 1999 - June 2009
Kelly Services December 1996 - March 1999
Skills
Vehicles, Automobile, Process Improvement, Customer Satisfaction, Microsoft Excel, Systems Analysis, SAP, Product Development, Data Analysis, Strategic Planning, PowerPoint, Competitive Analysis, Analytics, Market Analysis, Pricing, Customer Retention, Continuous Improvement, Sales Operations, Team Building, Automotive, Sales
Education
Long Beach City College 1990 — 1993
Long Beach City College 1990 — 1993
None
Hyundai Motor America March 2014 - Present
Hyundai Motor America May 2012 - March 2014
Hyundai Motors America February 2009 - April 2012
Hyundai Motor America May 2007 - January 2009
Hyundai Motor America January 2006 - May 2007
Hyundai Motor America March 2005 - February 2006
Hyundai Motor America April 2000 - February 2005
Hyundai Motor America April 1999 - March 2000
Hyundai Motor America November 1997 - March 1999
Hyundai Motor America October 1995 - October 1997
Skills
Automotive, Vehicles, Automobile, Parts, Customer Satisfaction, Warranty, Profit, Product Development, Customer Retention, Sales Management, Forecasting, Training, Management, Automotive Aftermarket, Team Building, Process Improvement, Sales Operations, Operations Management, Continuous Improvement, Budgets
Education
Liberty University
Presently Enrolled
Manchester College
Accounting
Kelsey Jenny Business School
Business
Vendor/Contractor to Singer Vehicle Design December 2013 - Present
Hyundai Motor America August 2008 - August 2010
Toyota Motor Sales June 2007 - August 2008
Engineering Analysis Associates-Consultant to Hyundai Motor America November 2006 - March 2007
Nissan North America 2004 - 2006
Nissan North America 2000 - 2004
Nissan North America 1994 - 2000
Nissan North America 1988 - 1994
Nissan Morth America 1985 - 1988
Nissan North America 1982 - 1985
Skills
Team Building, Negotiation, Photoshop, Public Speaking, PowerPoint, Microsoft Office, English, Microsoft Excel, Microsoft Word, C++, HTML, Windows, Research, Coaching, Project Management, Teaching, Customer Service, Editing, Analysis, Social Media, Human Resources, Software Documentation, Technical Writing, New Business Development, Parts, Sales Management, Technical Support, Engineering, Social Networking, System Administration, Time Management, Management, Training, C, Vehicles, Leadership, Program Management, Sales, Java, Team Leadership, Inventory Management, Budgets, Automotive, Process Improvement, Manufacturing, Data Analysis, Teamwork, Marketing, Market Research, Outlook
Education
Northern Illinois University 1972 — 1974
Master of Science in Education, Industry and Technology - Automotive
Northern Illinois University 1970 — 1974
Bachelor of Science in Education, Industry and Technology
Time Warner Cable Business Class September 2014 - Present
MarketShare Partners November 2007 - September 2014
CashCall, Inc. October 2006 - November 2007
Hyundai Motor America October 2004 - October 2006
Skills
Data Analysis, Analytics, Risk Management, Credit Risk, Digital Marketing, Data Mining, Reporting & Analysis, Econometrics, Social Media Marketing, Statistical Data..., SAS programming, SAS Programming, Business Analytics, Business Strategy, Market Research, Segmentation, Statistical Modeling, Strategy, Management, Business Intelligence, Analysis
Education
Northwestern University 2015 — 2017
Master of Science (M.S.) Predictive Analytics
University of California, Santa Barbara
Bachelor of Science (B.S.), Statistics
Cox Communications September 2014 - Present
Birch Communications formally CBeyond, Inc. June 2013 - September 2014
Hyundai Motor America August 2012 - June 2013
Aaron's, Inc August 2011 - June 2012
Aaron's Inc. April 2007 - August 2011
Skills
Microsoft Excel, Microsoft Office, Access, Inventory Management, Customer Service, Microsoft Word, Analytics, Statistical Concepts, Statistical Modeling, Statistical Software, SAP, Oracle, SQLWindows, Microsoft SQL Server, MySQL, Audit Software, IT Audit, Retail Audit, Analysis Services, Analysis Reports, Reporting Systems, Analytic Reporting, Windows 7, SSIS, SQL, Troubleshooting, T-SQL, SDLC, Computer Hardware, Database Design, Software Documentation, Data Mining, Visio, Management
Education
Kennesaw State University 2004 — 2009
Bachelor of Science (B.S.), Mathematics
Hyundai Motors America June 2011 - Present
Hyundai Motor America December 2004 - Present
Mitsubishi Motors January 1985 - January 1996
Skills
Sales Operations, Customer Retention, New Business Development, Retail, Sales Process, Dealers, Profit, Competitive Analysis, Dealer Management, Inventory Management, Sales, Customer Satisfaction, Sales Management
Education
Northern Arizona University 1980 — 1984
Bachelor of Science, Biology
Hyundai Motor America June 2015 - Present
Gale Banks Engineering July 2011 - June 2015
Gale Banks Engineering June 2011 - June 2015
Gale Banks Engineering January 2009 - June 2015
Gale Banks Engineering June 2005 - July 2011
Gale Banks Engineering June 2004 - June 2005
Montgomery County Harley-Davidson January 2004 - June 2004
Skills
Automotive Engineering, Automotive, Powertrain, Testing, Engineering Management, Manufacturing..., Program Management, FMEA, Vehicles, Engineering, Manufacturing, DFMEA, Solidworks, Diesel Engine, Auto Racing, 3D Modeling, Welding, Continuous Improvement, Product Development, Calibration, Diesel Engines, Mechanical Engineering, Project Management, Process Management, Technical Documentation, Electronics..., CNC manufacturing, Design for Manufacturing, Electronic Control..., Gasoline Engines, Turbomachinery, Dynamometers, Instrumentation, Data Acquisition, Performance Testing, Emissions Testing, Personnel Supervision, Combustion Analysis, Drag Racing, Road Racing, Off-Road Racing, Vehicle Dynamics, Reporting & Analysis, Homologation, Technical Data Analysis, Automotive Aftermarket, Design of Experiments, Reverse Engineering, Solid Modeling, Lean Manufacturing
Education
Kettering University 1997 — 2003
Bachelor of Science (BS), Management Minor, Mechanical Engineering, Automotive Powertrain
Hyundai Motor America March 2015 - Present
Fiat Chrysler Automobiles (FCA) March 2010 - March 2015
Honnaman Automotive August 2008 - March 2010
Byers Imports August 2007 - August 2008
Skills
Automotive, Vehicles, Parts, Continuous Improvement, Training, Automotive Repair, Powertrain, Customer Satisfaction, Automotive Engineering, Automotive Aftermarket, Root Cause Analysis, Chassis, Dealers, Customer Retention, Profit, ASE Certified, Automobile, Warranty, Process Improvement, Technical Writing, HEV, Project Management
Education
Ohio University
Bachelor of Applied Science (B.A.Sc.), Organizational Communication
Washington State Community College
Certificate, Automotive Technician
Chrysler Group LLC December 2013 - Present
Hyundai Motor America March 2008 - November 2013
Hyundai Motor America January 2006 - March 2008
Mazda North American Operations 2002 - 2005
Mazda Canada Inc March 2000 - March 2002
Skills
Marketing, Product Marketing, Marketing Strategy, Marketing Management, Brand Management, Advertising, Market Planning, Competitive Analysis, Automotive, Digital Marketing, Media Planning, Customer Retention, CRM, Direct Marketing, Integrated Marketing, Market Analysis, Market Research, SEM, B2B, Mobile Marketing, Relationship Marketing
Education
Roosevelt University
Master of Business Administration (MBA), Marketing & International Business
McMaster University
Bachelor of Arts (B.A.)
Hyundai Motor America May 2011 - Present
Hyundai Motor Group January 2008 - May 2011
Hyundai Motor Company January 2005 - December 2007
Hyundai Motor Company March 2002 - March 2005
GM Daewoo February 1999 - December 2002
Skills
Telematics, navigation, vehicle multimedia, Connectivity, Automotive, Vehicles, Product Development, Mobile Devices, vehicle apps, Mobile Phone Apps, New Business Development, CRM, Digital Strategy, Digital Broadcast, M2M solution planning, Warranty, Sales Management, Business Modeling, adas, Business Strategy, Automotive Aftermarket, vehicle IT technology, Parts, Customer Satisfaction, Process Improvement, Dealer Management, Profit, Forecasting, in-vehicle HMI
Education
Macquarie University 1995 — 1997
Master of Arts (M.A.), Communication and Media Studies
고려대학교 / Korea University 1988 — 1995
BA in Economics, Business Statistics
Hyundai Motor America Consumer Fraud investigatorState of NJ1983 - 1989
Education
Montclair State University 1959 — 1963
Bachelor's degree, Foreign Languages, Literatures, and Linguistics
Hyundai Motor America September 2011 - Present
Hyundai Motor America March 2010 - September 2011
Hyundai Motor America March 2009 - March 2010
Hyundai Motor America February 2008 - March 2009
Hyundai Motor America March 2003 - February 2008
Caterpillar Inc. March 2001 - March 2003
Detroit Diesel October 1996 - March 2001
Skills
Field Service, Powertrain, Parts, Automotive, Warranty, Vehicles
Education
Kettering University 1997 — 2001
Bachelor of Science (BS), Mechanical Engineering
Township District 214 and Township District 211 January 2014 - Present
Buffalo Grove High School August 2013 - November 2013
Northwest Limousine/American Ride Limousine Company 2012 - 2013
Hyundai Motor America February 2011 - August 2012
Pappadeaux Seafood Kitchen August 2009 - January 2011
Skills
People Skills, Organization, Teaching, Reading, Writing, Tutoring, Communication, Customer Service, Sales, Critical Thinking, Analysis
Education
Illinois State University 2011 — 2013
Bachelor of Arts (B.A.), English/Language Arts Teacher Education
Harper College 2009 — 2011
Associate of Arts and Sciences (A.A.S.)
Hyundai Motor America 2001 - Present
Education
Hofstra University
Economics
Hyundai Motor America September 2015 - Present
Chrysler Group LLC July 2014 - Present
Chrysler Group LLC July 2012 - June 2014
Chrysler Group LLC January 2011 - June 2012
LANDERS MCLARTY DODGE CHRYSLER JEEP INC 2002 - 2009
Education
Northwood University - Richard DeVos Graduate School of Management 2008 — 2010
Master of Business Administration (M.B.A.)
Northwood University
Bachelor’s Degree, Automotive Marketing/Management/Finance