IBM Company
Industry: Computer hardware company
DescriptionInternational Business Machines Corporation is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries. The company began in 1911 as the Computing-Tabulating-Recording Company and was renamed "International Business Machines" in 1924. CEO: Ginni Rometty (Jan 1, 2012–) Revenue: 79.14 billion USD (2017) Headquarters: Armonk, New York, United States Founder: Charles Ranlett Flint Subsidiaries: FileNet, Trusteer, Urbancode, SoftLayer, BigFix Inc, Did you know: International Business Machines is the seventh-largest private employer in the United States (366,000 employees). wikipedia.org
IBM List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at IBM. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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126,388 IBM employees in database. Find out everything there's to know about IBM employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
IBM Employees
BlackBerry March 2009 - November 2013
BlackBerry February 2007 - March 2009
BlackBerry August 2005 - February 2007
BlackBerry December 2004 - August 2005
IBM August 2003 - November 2004
Immigration and Refugee Board January 2003 - April 2003
Immigration and Refugee Board May 2002 - August 2002
ING DIRECT Canada August 2001 - December 2001
Skills
Team Leadership, Motivation, Customer Satisfaction, Customer Service, Customer Experience, Staff Development, Performance Management, Quality Assurance, Microsoft Exchange, Presenter, Customer Escalation..., Queue Management, Technical Support, Teamwork, Team Building, Blackberry, Time Management, Mobile Technology, Leadership, Troubleshooting, BMC Remedy, Coaching, Management, Telecommunications, Wireless, Training, Call Centers, Hardware, XP, Wireless Networking, Analysis, Windows, TCP/IP, Software Documentation, Windows XP, Mobile Devices, Outsourcing, Avaya, System Deployment, Vendor Management, VPN, Team Management, System Administration, Help Desk Support
Education
Seneca College of Applied Arts and Technology 2000 — 2003
Computer Systems
Clarke High School 1995 — 2000
IBM July 2014 - Present
IBM July 2013 - July 2014
IBM June 2012 - July 2013
Peace Corps February 2010 - April 2012
University of Washington June 2008 - February 2010
Skills
Market Research, Business Planning, Project Management, Market Analysis, Competitive Analysis, New Business Development, Management, Strategy, Product Development, Business Development, User Research, Proposal Writing, Leadership, Grant Writing, Entrepreneurship, Team Leadership, Market Validation
Education
The University of Texas at Austin 2012 — 2013
Master of Science in Technology Commercialization
Seattle University 2005 — 2009
Bachelor of Arts and Sciences, Public Affairs; Non-Profit Leadership
IBM September 2009 - Present
IBM November 2009 - July 2011
Rogers Communications Inc. January 2004 - November 2009
Rogers Communications Inc. November 2000 - January 2004
Rogers Communications Inc. October 1998 - December 2000
Skills
Problem Solving, Customer Service, Customer Satisfaction, Customer Retention, Coaching, Pay Close Attention to..., Reports, ITIL Process, Problem Management, Major Incident..., Root Cause Problem..., Organizational..., Software Documentation, ITIL, Incident Management, Service Delivery, Telecommunications, Team Leadership, Process Improvement, Call Centers, PMP, Customer Experience, Time Management, Vendor Management, Troubleshooting, Sla, Wireless, Technical Support, Integration, PMO, Management, IT Service Management
Education
Seneca College of Applied Arts and Technology 1991 — 1994
Diploma, Business Administration
Oracle October 2014 - Present
MICROS Systems Inc May 2013 - October 2014
IBM September 2011 - February 2012
Silverware POS April 2006 - May 2011
ROGERS CABLE COMMUNICATIONS January 2005 - March 2005
Durham Contact Centre July 2003 - January 2005
Skills
Technical Support, Troubleshooting, VPN, Active Directory, Software Installation, Computer Hardware, Windows 7, Network Administration, Windows, DHCP, Routers, Windows XP, Windows XP Pro, System Administration, IT Management, POS, Citrix, Customer Service, XP, Hardware, DNS, Group Policy, Operating Systems, Printers, Networking, Network Security, Blackberry Enterprise..., Remote Access, Hardware Installation, Antivirus, Servers, LAN-WAN, Wireless Networking, Information Technology, Windows Server, Laptops, TCP/IP, Switches, Hyper-V, Remote Desktop, Cisco Technologies, Technical Writing, Technical Documentation, Cable Networks, Crimping, Internet Services, Router Configuration, Wireless Routers
Education
Seneca College of Applied Arts and Technology 2001 — 2003
Computer Networking and Technical Support
St Mary Catholic Secondary School 1991 — 1996
Info-Tech Research Group June 2012 - August 2014
IBM September 2007 - April 2012
Skills
SaaS, Solution Selling, Cloud Computing, Account Management
Education
Seneca College of Applied Arts and Technology 2000 — 2004
Associate's Degree, Business Administration and Management
IBM May 2013 - Present
Ubisoft August 2008 - August 2010
Virtuos July 2005 - July 2008
InterServ International Inc. September 2004 - August 2005
Skills
Game Design, Xbox 360, PSP, Game Development, 3D, Video Games, MMORPG
Education
Seneca College of Applied Arts and Technology 2012 — 2013
certificate, Database application development
Shanghai University 1999 — 2003
Bachelor, Computer Science
IBM May 2013 - Present
HCL Hewlett Packard July 2011 - May 2013
Butexim kft January 2006 - June 2011
Skills
Polish, Communicaitons, Motivation, Information Systems, Business, Managed Hosting, Sla, Technical Support, Networking, HP, Incident Management, ITIL v3 Foundations..., Storage, Data Center, Customer Service, IT Service Management, IT Operations, ITIL, Service Delivery
Education
Semmelweis Egyetem 2000 — 2006
IBM July 1995 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, C
Education
Seattle University 1992 — 1995
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Hewlett-Packard Enterprises October 2015 - Present
Hewlett-Packard November 2013 - October 2015
IBM Canada Ltd. November 2012 - October 2013
CA technologies June 2010 - November 2012
IBM January 2009 - March 2010
IBM April 2007 - January 2009
IBM May 2005 - March 2007
IBM June 2004 - May 2005
IBM September 2000 - June 2004
IBM June 1992 - September 2000
Skills
Solution Selling, Identity Management, Security, Cloud Computing, Virtualization, Data Center, Consultative Selling, Sales Management, Account Management, Software Sales, Compliance, Access Control, Direct Sales, Contract Negotiations, Solution Design, New Business Development, Information Security..., Negotiation, Professional Services, Application Security, IT Management, Selling, Team Building, VMware, SSO, Solution Architecture, Compliance Management, Customer Relations, Network Security, Pre-sales, Customer Service, Software Industry, Information Security, IT Strategy, Enterprise Architecture, IT Service Management, Outsourcing, Vendor Management, Enterprise Software, Sales Process, SaaS, Strategy, Start-ups, Governance, Management, Sales Enablement, Networking, Managed Services, Business Alliances, Consulting
Education
Seneca College of Applied Arts and Technology 1981 — 1982
Honours, Computer Programming and Operation
IBM April 2012 - Present
Cisco Systems November 2010 - April 2012
GE Aviation January 2010 - January 2011
JIS Technologies June 2009 - January 2010
GE Aviation January 2008 - June 2009
NCR Global Services May 2008 - March 2009
NCR 2008 - 2009
Morrison Homes January 2007 - December 2007
HCA July 2005 - December 2006
HCA Healthcare Services 2005 - 2006
Skills
Routers, Wireless, Wireless Networking, Cisco, Switches, Troubleshooting, Cisco Technologies, Network Security, Data Center, Network Design, CCNA
Education
Seminole State College of Florida 2000 — 2004
Ford City Jr - Sr. High School 1983 — 1989
Diploma, General
Avnet Technology Solutions October 2015 - Present
Avnet Services: Business Solutions (formerly Ascendant Technology) September 2014 - September 2015
LJB and Company 2013 - 2014
IBM 2011 - 2013
IBM 2007 - 2011
IBM 2006 - 2007
IBM 2005 - 2006
IBM 2002 - 2005
IBM Canada 1998 - 1999
Tandem - now HP 1993 - 1998
Skills
Software Sales, Storage, Websphere, Information Management, Alliances, Retail, Sales Process, Testing, ISV, Security, ITIL, Cloud Computing, Sales Enablement, Enterprise Software, Solution Selling, Industry Solutions, System Integrators, Business Intelligence, System X, Channel Partners, SaaS, Tivoli, SMB, Collaboration Solutions, Partner Management, Pre-sales, Resellers, Software Solutions, Channel Programs, VARs, Partner Recruitment, Global Alliances, Storage Solutions, IBM Storage, Channel Management, Storage Management, Storage Software, Demand Generation, Go-to-market Strategy, Partner Development, Direct Sales, Business Alliances, Storage Virtualization, Enterprise Content..., Enterprise Storage, Industrial Sector, DS4000, Business Development, Account Management, Marketing
Education
York University
BA, Psychology
University of Toronto - University College
Sociology Computer Crime
Seneca College of Applied Arts and Technology
Computer Programming
Right Management
De Beers Canada Inc (DBCI) February 2014 - Present
Tetra Tech WEI Inc. March 2011 - February 2014
Kelly Services June 2010 - April 2011
Altima Canada November 2009 - June 2010
IBM 2004 - 2007
Skills
Recruiting, Employee Relations, Talent Acquisition, Technical Recruiting, Onboarding, Human Resources, Benefits Administration, HR Policies, Talent Management, HRIS, Employee Training, Applicant Tracking..., Succession Planning, Performance Management, Organizational..., Sourcing, Employee Engagement, Deferred Compensation, New Hire Orientations, Employee Benefits, Job Descriptions, Interviews, Strategic HR, Screening, Exit Interviews, Training, Contract Recruitment, Temporary Staffing, Compensation, PeopleSoft, Taleo, ADP Payroll, Training Delivery, Screening Resumes, Hiring, Personnel Management, Workforce Planning, Performance Appraisal, Internet Recruiting
Education
Seneca College of Applied Arts and Technology 2009 — 2010
CHRM
IIMB
IIMB
IBM January 2013 - Present
Lauritzen Marketing 2010 - 2012
Lancaster London 2008 - 2010
Ashlee House 2006 - 2008
Disztributor.hu Zrt. 2005 - 2006
Skills
Project Management, Tourism, Management, Hospitality, Account Management, Marketing Communications, Sales Management, Customer Satisfaction, Sales Promotion, Customer Service, Time Management, Microsoft Office, Events, English, Office Management, Hotel Administration, Hospitality Industry, Hospitality Management, Event Planning, Teamwork, ITIL v3 Foundations..., Recruiting, Team Building, Training, Event Management, Hotels, Performance Management
Education
Semmelweis Egyetem 2015 — 2019
BSc Dietetics
Szent István Egyetem 2012 — 2014
Master of Arts (MA), Human Resource Counselling, Good
University of Westminster 2009 — 2010
Bachelor of Arts (BA), Travel and tourism, First Class Honours
Ealing, Hammersmith and West London College 2007 — 2009
Foundation Degree in Arts, Travel and Tourism, Passed with distinction
IATA Training & Development Institute, Montreal / United Federation of Travel Agents' Associations
Diploma, IATA/UFTAA Foundation Diploma & EBT Course, Passed with distinction
University of Cambridge
Cambridge International Diploma, Travel and Tourism, Passed with distinction
Johnson & Johnson / Janssen Pharmaceuticals April 2013 - October 2014
Cisnet College August 2012 - April 2013
Manulife November 2011 - June 2012
Rogers Wireless August 2011 - November 2011
IBM December 2010 - July 2011
TSI Computers March 2010 - December 2010
North American College July 2007 - January 2010
Skills
CISCO routing and...
Education
Seneca College of Applied Arts and Technology 2003 — 2007
Computer Engineering Technology
Ericsson July 2015 - Present
IBM October 2013 - July 2015
IBM Global Business Services March 2010 - October 2013
TELUS 1995 - 2009
Telus Mobility 1997 - 2007
Clearnet 1995 - 1997
TTS Meridian Systems 1985 - 1995
Skills
Change Management, Operations Management, Vendor Management, CRM, Contact Centers, Telecommunications, Cross-functional Team..., IT Service Management, ITIL, Call Centers, Data Center, Management, Leadership, Team Management, Service Delivery, Project Planning, Start-ups, Networking, Strategy, Outsourcing, Training, Wireless, Managed Services, Business Strategy, IT Management
Education
Seneca College of Applied Arts and Technology
Business Management
Regional Municipality of York August 2012 - Present
Regional Municipality of York January 2002 - August 2012
Regional Municipality of York December 1994 - January 2002
IBM June 1992 - November 1994
Skills
Municipalities, GIS, Policy, Sustainability, ArcGIS, Project Management, Land Development, Team Leadership, Strategic Planning, Contract Management, Change Management, Customer Service, Stormwater Management, Road, Management, Budgets, Government, Project Planning, Program Management, Civil Engineering, Leadership
Education
Seneca College of Applied Arts and Technology 1988 — 1992
Civil Technologist, Civil Engineering
Markham-Stouffville Federal Liberal Association February 2014 - Present
St. Mark's Presbyterian Church January 2006 - Present
ThatChannel.com January 2011 - May 2011
IBM October 2010 - November 2010
Skills
FrameMaker, Online Help, Technical Communication, DITA, RoboHelp, Manuals, Technical Writing, Single Sourcing
Education
Seneca College of Applied Arts and Technology 2010 — 2011
Technical Communication Graduate Certificate, Technical Communication
York University 2003 — 2009
Bachelor's Degree, Political Science
OLG September 2012 - Present
IBM June 2010 - August 2012
Aon Reed Stenhouse March 1987 - December 2008
Skills
Lotus Domino, Operating Systems, Project Management, System Deployment, Testing, Citrix, Management, Technical Support, Architecture, Architectures, Cluster, Enterprise Architecture, IBM iSeries, Troubleshooting, Incident Management, Process Improvement, Lotus Notes, Microsoft Exchange, IT Operations, WebSphere Application..., Business Analysis, SharePoint, Requirements Analysis, Solution Architecture, Vendor Management, SDLC, Project Delivery, Visio
Education
Seneca College of Applied Arts and Technology 1981 — 1984
Computer Analyst
Microsoft January 1995 - Present
Tandem Computers June 1991 - November 1994
IBM 1986 - 1990
Skills
Cloud Computing, Team Management, Test Automation, Testing, Agile Methodologies, Scalability, Distributed Systems, Software Project..., Software Development, Software Quality..., Agile Project Management, Windows Azure, Software Engineering, Scrum, Test Planning, Software Design, Performance Testing, C#, SaaS, Release Management, Enterprise Software, .NET, Technical Leadership, Linux, Mobile Applications, Web Services, Data Center, Storage, System Deployment, Management, Program Management, Product Management, Integration, C++
Education
Seattle University 1995 — 2000
MBA, Information Technology
University of California, Santa Barbara 1986 — 1991
Bachelor of Science, Computer Science
High School 1984 — 1986
Diploma
InfoTrellis Inc. November 2007 - Present
IBM September 2005 - October 2007
DWL 1998 - 2005
Tarion Warranty Corporation May 1991 - May 1998
Skills
Product Strategy, Business Architecture, Sales Support, Master Data Management, SOA, Data Governance, Product Management, Sales Operations, Solution Architecture, Big Data, Business Analysis, Enterprise Software, Management Consulting, Data Architecture, Data Warehousing, Software Development, Strategy, Hadoop, Data Quality, Architectures, Consulting, EAI, Data Integration, SaaS, Enterprise Architecture, Business Requirements, Architecture, Business Intelligence, Oracle, Management, SDLC, Information Management, Data Modeling, Cloud Computing, Java Enterprise Edition, Testing, Requirements Analysis, Business Process..., Data Management, Integration, DB2, Software Design, ETL, Team Building, Websphere, IT Strategy, Agile Methodologies, Web Services, Software Project..., Professional Services
Education
Seneca College of Applied Arts and Technology 1987 — 1989
Diploma - Computer Sciences
York University 1983 — 1987
BSc
Short Term Engagements February 2013 - October 2014
Symcor June 2010 - February 2013
IBM 1995 - 2009
Skills
Integration, Vendor Management, Enterprise Software, Change Management, Management, Project Delivery, Solution Architecture, DB2, Quality Assurance, Leadership, Strategy, Unix, Oracle, Databases, Process Improvement, Security, Microsoft SQL Server, Incident Management, Enterprise IT..., Problem Management, Solution Delivery, Software Deployment, Configuration Management, IT Infrastructure...
Education
Seneca College of Applied Arts and Technology 1992 — 1994
Computer Programming and Analysis CO-OP Diploma
University of Toronto at Scarborough 1991 — 1992
Computer Science
Tangerine June 2014 - Present
Kmell Inc. June 2013 - Present
CPPIB March 2008 - February 2013
IBM February 2001 - February 2008
Skills
ITIL Certified, Change Management, Problem Management, Incident Management, SDLC, Lotus Notes, Business Analysis, System Administration, Active Directory, Business Process..., Continual Service ..., Project Coordination, Events Coordination, CRM, Requirements Gathering, Process Optimization, Training, Troubleshooting, Technical Documentation, Communication, Process Design, IT Service Management, SharePoint, IT Management, Business Intelligence, Disaster Recovery
Education
Seneca College of Applied Arts and Technology 1988 — 1990
Computer Programming and Operations
McKesson Canada July 2014 - Present
CML Healthcare August 2013 - August 2014
Katz Group Canada Ltd. / Rexall Pharma Plus September 2011 - July 2014
IBM June 2009 - August 2011
Hostopia August 2006 - January 2009
Skills
Windows, Technical Support, Customer Service, Servers, Teamwork, Microsoft Office, JavaScript, CSS, IBM iSeries, Active Directory, Unix, PowerPoint, Troubleshooting, HTML, Project Management, Linux, Visio, Project Planning, Microsoft Word, Microsoft Excel, Outlook, Strategic Planning, New Business Development, Marketing Strategy, Team Leadership, Research, Public Speaking
Education
University of Ontario Institute of Technology 2007 — 2013
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Comsats Institute of Technology 2004 — 2006
Bachelor of Science (B.Sc.), Electronics
Seneca College of Applied Arts and Technology
Programmer Analyst, Computer Science
MIT Consulting July 2013 - Present
Panda Security June 2004 - June 2013
IBM February 2002 - October 2004
Skills
Cloud Computing, Network Security, Network Administration, System Administration, Consulting, CCNA, Saas, Technical Support, Computer Security, Security, SaaS, Servers, Microsoft Exchange, VPN, Windows Server, Pre-sales
Education
Seneca College of Applied Arts and Technology
Network and System Administration/Administrator
Lexmark August 2008 - Present
IBM January 2007 - August 2008
Skills
Visio, Business Intelligence, Business Analysis, Business Process, Requirements Analysis, SAP, Business Process..., SAP ERP, Systems Analysis, Crystal Reports, Software Documentation, ERP, Data Warehousing, Business Objects, Oracle, Siebel, BEx Analyzer, Employee Training, CRM Databases, Process Flow..., System Integration..., Microsoft Excel, Service Delivery..., Partner Management, Remote User Support, Managed Print Services, System Training
Education
Seneca College of Applied Arts and Technology
Ontario College Advanced Diploma, Business Administration and Management, General
VCE June 2015 - Present
VCE, the Virtual Computing Environment Company June 2014 - June 2015
VMware March 2011 - June 2014
Oracle February 2010 - March 2011
Sun Microsystems May 2009 - February 2010
Sun Microsystems March 2008 - May 2009
IBM January 2000 - March 2008
Skills
Channel, Management, Marketing Strategy, VMware, Cloud Computing, Professional Services, Enterprise Software, Solution Selling, Strategy, Channel Partners, Business Strategy, Channel Sales, Sales, Leadership, Business Alliances, Data Center, Go-to-market Strategy, Direct Sales, Partner Management, Storage, Business Intelligence, Demand Generation, Sales Operations, Software Industry, Complex Sales, Virtualization, Strategic Planning, HP, Strategic Partnerships
Education
Seneca College of Applied Arts and Technology
Business
IBM March 2012 - February 2015
MacLaren McCann September 2008 - March 2012
Skills
Troubleshooting, Windows, System Deployment, System Administration, Windows XP, Windows 7, Social Media, Microsoft Office, Customer Service, Time Management, Active Directory, Windows Server, OS X, Digital Media, Advertising, Microsoft Excel, Leadership, MDT, VMware, DHCP, DNS, Blackberry Enterprise..., Integrated Marketing, Sales, WinPE, SCCM, Computrace, Windows 8.1, Servers, Technical Support, Operating Systems, Microsoft Exchange, Networking, Hardware, Citrix, VMware ESX, Disaster Recovery, Laptops, Blackberry, Powershell
Education
Seneca College of Applied Arts and Technology 2005 — 2009
Computer Systems Technology, Information Technology
Desjardins Financial Security Independent Network December 2009 - Present
WealthBooster Inc. January 2009 - December 2009
IBM Canada Ltd. March 2006 - July 2007
IBM 2006 - 2007
IBM Canada Ltd. February 2004 - April 2006
IBM Canada Ltd. August 1999 - February 2003
IBM Canada Ltd. January 1996 - August 1999
Skills
Retirement, Wealth, Estate Planning, Wealth Management, Wealth Accumulation, Insurance, Financial Planning, Strategic Financial..., Employee Benefits, Risk Management, Investments, Change Management, Asset Managment, Financial Services, Management, Leadership, Retirement Planning, Life Insurance, Finance, Disability Insurance, Strategic Planning, Program Management, Customer Satisfaction, Team Building, Analysis, Human Resources, Banking, Portfolio Management, Process Improvement, Business Analysis, CRM, Business Planning, Sales, Pensions, Time Management, Mortgage Lending, Financial Analysis, Business Strategy, Financial Planners, Call Centers, Teamwork, Health Insurance, Team Leadership, Networking, Financial Advisory, Financial Risk, Training, Critical Illness, Coaching, Management Consulting
Education
Seneca College of Applied Arts and Technology 2008 — 2008
Life Licence
Seneca College of Applied Arts and Technology 1990 — 1994
Diploma, Human Resources Management
DeVry Institute of Technology 1973 — 1975
Diploma, Electronic Technician
Rothesay High School 1968 — 1971
Chemtrade February 2015 - Present
SoCast SRM June 2013 - February 2015
Scotiabank July 2012 - June 2013
Herbal Magic July 2011 - July 2012
IBM March 2008 - July 2011
Supernova Interactive Inc. April 2007 - March 2008
Skills
SQL, Active Directory, HTML, Network Administration, Windows Server, Blackberry Enterprise..., POS, Desktop Support, Hardware Support, VPN, Technical Support, System Administration, Microsoft Exchange, Servers, VMware, Blackberry, Help Desk Support, Troubleshooting, Server Administration, TCP/IP, Software Installation, Windows 7, Software Documentation, IIS, Group Policy, Laptops, Citrix, Symantec Endpoint..., DHCP, Databases, Operating Systems, XP, Windows, Norton Ghost, MySQL, Networking, IT Management, Backup Exec, Computer Hardware, Hardware, Web Applications, DNS, Information Technology, Printers, Testing, Visio, System Deployment, Data Center, Integration, Cloud Computing
Education
Seneca College of Applied Arts and Technology 2002 — 2006
Computer Networking & Technical Support, Information Technology
Thornlea Secondary School
High School Diploma
Tangerine Bank January 2014 - Present
ING DIRECT Canada July 2012 - Present
Discount Car and Truck Rentals December 2011 - August 2012
USB Direct.ca September 2010 - March 2012
Lenovo Canada April 2004 - January 2009
Lenovo Group Limited2005 April 2004 - January 2009
Lenovo 2005 - 2009
IBM 1999 - 2005
IBM Canada Inc. March 1999 - April 2004
Skills
Product Management, Customer Satisfaction, Problem Solving, Product Marketing, Competitive Analysis, Product Launch, Requirements Gathering, Sales Support, Market Research, Market Analysis, Pricing, Customer Relations, Business Requirements, Business Analysis, Product Life Cycle..., Market Planning, Vendor Relations, Marketing Research, Account Management, Marketing Strategy, Pricing Strategy, B2B, Requirements Analysis, Client Services, Lead Generation, Solution Selling, Competitive Intelligence, Data Analysis, New Business Development, Consultative Selling, Selling, Sales Operations, Pre-sales, Marketing, Sales, Training, Channel Partners, CRM, Sales Process, Direct Sales
Education
Seneca College of Applied Arts and Technology
CenturyLink Technology Solutions 2007 - 2014
Sprint 2001 - 2007
Sprint July 1999 - 2001
Siemens March 1992 - June 1995
IBM February 1985 - February 1992
ROLM January 1985 - January 1987
Winter Park Telephone January 1976 - January 1984
Skills
Telecommunications, Sales, Managed Services, Wireless, Solution Selling, Direct Sales, Call Centers, Account Management, Sales Operations, Salesforce.com, Customer Retention, Sales Process, Cloud Computing, Selling, Customer Satisfaction, Sales Management, Customer Experience, Cross-functional Team..., Leadership, Unified Communications, VoIP
Education
Wake Technical Community College 2010 — 2012
Associate of Arts (AA)
Valencia Community College 1977 — 1978
Associate of Arts (AA)
Seminole Community College 1975 — 1976
Vocational
IBM November 2011 - Present
OBI Group Holding October 2010 - November 2011
MÁV group February 2009 - October 2010
Education
Hungarian Logistics Association 2010 — 2011
Logistics, Materials, and Supply Chain Management
Semmelweis Egyetem 2000 — 2008
Master's Degree, Sports Studies
The Frigault/Schott Team May 2005 - Present
IBM April 1999 - August 2005
Skills
Relocation, Selling, Real Estate, Investment Properties, Sales, Condos, First Time Home Buyers, Sellers, Referrals, Single Family Homes, Investors, Real Estate Transactions, Residential Homes, Listings, Buyer Representation, Townhomes, New Home Sales, Buyers, Resellers
Education
Seneca College of Applied Arts and Technology 1996 — 1999
Business
Covidien 2011 - Present
Synthes Canada LTD 2010 - 2011
Lenovo 2006 - 2009
Lenovo 2006 - 2007
IBM 2002 - 2006
Skills
Surgical & Energy Based..., Medical Devices, B2B, CRM, Strategic Selling, Sales Process, Sales Operations, Direct Sales, Solution Selling, Key Account Management, Account Management, Cold Calling, Sales Management, Energy, Management, SaaS, Business Development, Sales, Strategy, Leadership, Forecasting, Product Development
Education
Seneca College of Applied Arts and Technology 2001 — 2002
Mortgage Brokers License, Finance
York University 1998 — 2001
Bachelor Of Arts, Sociology
IBM Canada Ltd. September 2009 - Present
IBM June 2008 - Present
Toronto East, Expedia Cruiseshipcenters Inc October 2006 - Present
IBM Canada Ltd. July 2006 - July 2009
IBM Canada Ltd. May 2005 - June 2006
BBM Canada March 2000 - June 2005
Skills
COMPUTER SYSTEM/PROGRAM..., Project Management, Business Analysis, Management, Accounts Payable, Customer Service, Change Management, Microsoft Office, Strategic Planning, Analysis, Team Leadership, Microsoft Excel, Research, Microsoft Word, Invoicing, Sales
Education
Seneca College of Applied Arts and Technology
Micro Computer Studies and Basic Accounting, Basic Computer Programming
University of the East
Graduate of Bachelor's degree in Arts and Sciences, Sociology and Psychology
Garvey Schubert Barer March 2011 - Present
Lane Powell PC September 1999 - March 2011
City of Seattle 1990 - 1999
Law Firms and In-house Counsel 1983 - 1990
IBM 1978 - 1983
Skills
Corporate Law, Mergers, International Business, International Law, International Tax, Customs Regulations, Import Export, Licensing, Corporate Transactional, Joint Ventures, Legal Advice, International..., Civil Litigation, Corporate Governance, Employment Law, Real Estate Transactions, Arbitration, Tax
Education
University of Washington School of Law 1995 — 1999
LLM Tax, Tax
Seattle University School of Law 1980 — 1983
JD, Law
University of Washington 1972 — 1975
BA, Dance/Public Relations
Avon February 2012 - Present
IBM - Lotus Foundations 2008 - July 2010
IBM 2006 - July 2010
Hewlett-Packard 2004 - 2007
Skills
Channel, Channel Management, Solution Selling, Direct Sales, Consultative Selling, Administration, Database Administration, Microsoft Office, MS Office Suite, Sales Support, Customer Relations, Customer Acquisition, Customer Retention, Promotions, Problem Solving, Channel Partners, Sales Management, Sales Operations, Selling, Account Management, Lead Generation, B2B, New Business Development, Key Account Management, Sales, Business Development, Strategic Partnerships, Retail, Telecommunications, Product Management, Market Research, Partner Management, Customer Experience, Pre-sales
Education
Seneca College of Applied Arts and Technology 1997 — 1999
Esthetics, Esthetics, Business
IBM July 2011 - Present
Grapevine International, Inc. December 2008 - Present
Spectrum K12 September 2009 - February 2011
Open Text August 2003 - May 2009
Oracle Corp 1994 - 2003
Financial Data Systems, Inc. 1991 - 1994
Americas Resort Group 1988 - 1991
Thousand Trails, Inc. 1984 - 1988
Wright Schuchart, Inc. 1980 - 1984
Skills
CRM, Strategy, Management Consulting, Business Process..., Business Process..., SAP, Professional Services, Oracle, Business Development, Enterprise Software, IT Strategy, Pre-sales, Integration, Business Alliances, Business Process, Business Analysis, Enterprise Content..., Enterprise Architecture, Program Management, Solution Selling, PMO, SDLC, Sales, Strategic Partnerships, Management, Business Intelligence, Executive Management, Leadership, SaaS, Sales Operations, Cloud Computing, Account Management, Strategic Planning, Consulting, Vendor Management, Start-ups, ERP, Product Management, Outsourcing, Business Transformation
Education
Seattle University
B.S., Business Administration
IBM Canada 2009 - 2015
IBM 1999 - 2008
Skills
Data Privacy, Problem Solving, Risk Assessment, Team Leadership, Communication, Team Building, Management, Change Management, Project Management, Leadership, Business Analysis, Process Improvement, Integration, Program Management, Testing, IT Strategy, Business Intelligence, Strategy, IT Service Management, Business Process, Business Process..., Requirements Analysis
Education
Seneca College of Applied Arts and Technology
Business Computers, Co
IBM Canada July 2015 - Present
IBM February 2006 - July 2015
Money Coaches Canada Inc. March 2012 - July 2013
IBM Global Business Services August 2001 - May 2005
Skills
Team Leadership, Personal Finance, Strategic Financial..., Strategic Planning, Entrepreneurship, Financial Coaching, Coaching, Risk Management, Cash-flow Management, Time Management, Leadership, Vendor Management, Customer Service, Money Coaching, Debt Repayment..., Goal Setting, Service Delivery
Education
CSI 2011 — 2012
Canadian Securities Course
Seneca College of Applied Arts and Technology 2009 — 2010
Certificate, Financial Planning Certificate
Seneca College of Applied Arts and Technology
Diploma, Computer Engineering
UPS Supply Chain Solutions June 2015 - Present
Dealer-FX Group, Inc October 2014 - May 2015
IBM September 2013 - June 2014
Rogers Communications September 2012 - September 2013
Discount Car and Truck Rental June 2010 - July 2012
Danier Leather September 2008 - June 2010
Skills
Customer Satisfaction, Analysis, Customer Experience, Customer Service, Training, Customer Retention, Event Management, Leadership, Networking, Sales, Social Media, Team Building, Strategic Planning, Team Leadership, Time Management
Education
Seneca College of Applied Arts and Technology 2008 — 2010
Certificate, Corporate Media Productions
Sole Proprietor January 2010 - Present
Millennium Care June 2008 - January 2010
Institute of Hardware & Networking Certification March 2007 - March 2008
Toscana May 2005 - October 2006
IBM March 2004 - February 2005
Canadian Universal Network Inc November 2002 - March 2004
Orbit Canada Inc October 2000 - January 2002
M-DIN Traders March 1996 - October 2000
Skills
Troubleshooting, Computer Hardware, Active Directory, Network Administration, XP, Hardware, Management, Software Documentation, Microsoft Office, Operating Systems, Microsoft Excel, Networking, Technical Support, Access, Windows, Windows XP, Disaster Recovery, Databases
Education
Seneca College of Applied Arts and Technology 2012 — 2014
Bachelor of Commerce, Business Management Degree
Seneca College of Applied Arts and Technology 2010 — 2012
Advanced Diploma, Business Administration - Management
The Institute for Computer Studies 2000 — 2000
Network Infrastructure Engineering, Computer Systems and Networking
Match Marketing Group June 2015 - Present
IBM January 2014 - May 2015
CIK Telecom Inc. January 2012 - December 2013
Tejari November 2008 - December 2008
Skills
Lotus Notes, IBM Tivoli, Citrix XenApp, Technical Support, Troubleshooting, Servers, Windows 7, Computer Hardware, Team Leadership, Operating Systems, Network Administration, Microsoft Office, Windows Vista, Software Installation, Customer Service, Teamwork, Windows Server, Hardware, DHCP, Laptops, DNS, Linux, TCP/IP, VPN, Help Desk Support, HTML, Computer Repair, Printers, System Administration, Internet Troubleshooting, Computer Maintenance, Software Documentation, Networking, Web Development, MySQL, Windows 7 Migration, Subnetting, Router Configuration, Server Configuration, VoIP, DSL, Cable Modems
Education
Seneca College of Applied Arts and Technology 2010 — 2011
Diploma, Computer Networking & Technical Support, A
Manipal University, Dubai Campus 2006 — 2009
Bachelor. Sc, Information Systems & Management
Rhardman.com September 2013 - Present
Staples Easy Tech 4business September 2010 - May 2013
IBM February 2005 - April 2010
IBM Lotus Foundations March 2004 - April 2010
Nitix February 2004 - January 2008
Skills
APP Apple Product..., Web Design,..., SMB Consulting, Technology Consultant, Business Management, New Business Development, Sales Training, Direct Sales, Inside Sales, Public Speaking, Troubleshooting, Microsoft Office, Applications, Selling Skills, SMB, Consulting, Web Design, Sales, Solution Selling, Selling, Sales Process, Customer Service, Customer Satisfaction, Salesforce.com, Leadership, Sales Operations, Cold Calling, Cloud Computing, Servers, SEO, Enterprise Software, Networking, SaaS, Management, Retail, Account Management, Lead Generation, Software Industry, Channel Partners, B2B, CRM, Managed Services, Sales Enablement, Strategic Partnerships, Professional Services, Partner Management, Sales Presentations, Business Development, Sales Management, Go-to-market Strategy
Education
Networking -IT 2000 — 2001
LAN ADMIN, I.T
Seneca College of Applied Arts and Technology 1991 — 1994
Business Admin
The Scarborough Hospital July 2013 - Present
CDI Computer Dealers Inc. October 2012 - July 2013
University Health Network April 2010 - September 2011
Rogers Communications June 2009 - April 2010
CANADIAN MULTICULTURAL RADIO - FM 101.3 November 2004 - April 2010
TVI 2002 - 2010
IBM August 2004 - August 2008
Skills
Project Management, Microsoft Office, SharePoint, Visio, Customer Service, Troubleshooting, Team Leadership, Software Documentation, Active Directory, Security, HL7, Databases, ITIL
Education
York University 2007 — 2010
BA, IT in Health Industry
Seneca College of Applied Arts and Technology 2003 — 2004
Electronic Engineering in Computers and Computer, Information Technology
IBM January 1988 - Present
Skills
Data Center, Disaster Recovery, IT Service Management, IT Strategy, IT Operations, Infrastructure, Business Continuity, Pre-sales, Telecommunications, Cabling, Solution Architecture, Energy Efficiency, Thermal Analysis, Cloud Computing, Virtualization, Enterprise Architecture, Integration, Servers, Cisco Technologies
Education
York University 1990 — 1999
Bachelor of Arts (B.A.), Science and Technology Studies
Seneca College of Applied Arts and Technology 1985 — 1987
Electronics Technologist, Computer Technology/Computer Systems Technology
Rand Eye Institute June 2015 - Present
Orlando Foot & Ankle Clinic July 2004 - August 2013
IBM October 1976 - August 1990
Skills
Medical Terminology, Hospitals, Microsoft Word, Customer Service, PowerPoint, Family Medicine, Research, Microsoft Office, Medical Records, EMR, Microsoft Excel, Medical Transcription, Training, Strategic Planning, Healthcare, HIPAA, Analysis, Time Management
Education
Seminole State College of Florida
Medical Transcription Certificate, Medical Transcription/Transcriptionist
The College of Westchester
Associate's degree, Educational Leadership and Administration, General
Oracle April 2014 - Present
Oracle Corporation November 2010 - April 2014
IBM February 2008 - October 2010
IBM Canada Ltd. September 2003 - January 2008
Bell Mobility June 2002 - September 2003
Skills
Cloud Computing, Middleware, Oracle HR, SOA, Solution Selling, Enterprise Software, SaaS, Pre-sales, Siebel, Business Intelligence, Oracle Enterprise..., Storage, Direct Sales, Management, Partner Management, Strategic Partnerships, Selling, Sales Process, Sales, Sales Operations, Security, Leadership, Professional Services, Business Process..., Building Relationships, Business Alliances, Sales Enablement, Account Management, Sales Presentations, Channel Partners, Demand Generation, Lead Generation, CRM, Go-to-market Strategy, Managed Services, Salesforce.com, Software Industry, Virtualization, Oracle, Big Data
Education
Seneca College of Applied Arts and Technology 1999 — 2002
Advanced Diploma, Computer Programming and Analysis
The MathWorks September 2015 - Present
Nemetschek July 2012 - Present
McCormick June 2011 - August 2011
Department of Defense Cyber Crime Institute June 2011 - August 2011
Multimedia Framework Laboratory at Sejong University September 2009 - May 2010
Pohang University of Science and Technology August 2008 - September 2008
IBM November 2007 - July 2008
Skills
Computer Graphics, Software Development, Digital Image Processing, Computer Vision, Web Development, C++, Java, JavaScript, MySQL, jQuery, YUI, Alloys, MFC, HTML + CSS, XML, OpenGL, DirectX, OpenCV, Matlab, Image Processing, Data Visualization, Graphics, HTML, Computer Science, Mathematics, Visualization, Programming, Linux, Software Design, Software Engineering, Eclipse, Visual Studio, Windows, Visual C++, OOP, Subversion, High Performance..., CUDA, Distributed Systems, Design Patterns, GPU, Algorithms, PHP, Data Structures, Xcode, C, Artificial Intelligence
Education
University of Maryland Baltimore County 2010 — 2013
Masters of Science, Computer Science, 3.875/4.0
Sejong University 2001 — 2010
Bachelor of Science, Computer Science
IBM June 2015 - Present
Cirba January 2015 - June 2015
IBM Global January 2013 - December 2014
IBM Canada Ltd. January 2009 - January 2013
CiRBA August 2005 - December 2008
CiRBA Inc. August 2004 - August 2005
Platform computing 2001 - 2005
ING Direct 1998 - 2000
Skills
Cloud Computing, Data Center, Virtualization, Pre-sales, VMware, Professional Services, Integration, Solution Architecture, Server Consolidation, Storage, Enterprise Software, Enterprise Architecture, Strategy, CRM, Product Management, Unix, System Deployment, IT Service Management, IT Strategy, ITIL, SaaS, Management Consulting, Cirba, New Business Development, Product Offerings, Partner Management, PaaS, IaaS, Data Center Relocation, IT Transformation
Education
Seneca College of Applied Arts and Technology 1998 — 2000
Computer Programming and Operating
Bell May 2015 - Present
Ericsson September 2013 - April 2015
TELCOCELL August 2010 - August 2013
IBM January 2010 - July 2010
Rogers Communications Inc. January 2010 - July 2010
Ritchie Bros. Auctioneers September 2009 - December 2009
TELUS March 2009 - August 2009
TELUS September 2008 - March 2009
TELUS March 2008 - August 2008
TELUS October 2005 - March 2008
Education
Seneca College of Applied Arts and Technology
Diploma, Computer Programming and Analysis
State University 'Lviv Polytechnics'
Ph.D, Chemical Engineering
State University 'Lviv Polytechnics'
M.Sc, Chemical Engineering
Seeking Next Opportunity February 2015 - Present
Allstream June 2012 - February 2015
York Curling Club June 2012 - June 2014
IBM February 2009 - March 2012
IBM 2007 - 2009
IBM 2004 - 2007
IBM 1995 - 2004
MultiFlora March 1992 - September 1995
Nestlé S.A. May 1984 - February 1992
Skills
Sales Operations, Teamwork, Data Analysis, Project Management, Sales Management, Team Leadership, Leadership, Problem Solving, Business Analysis, Strategic Planning, Data Warehousing, Logistics Management, Thought Leadership, Lotus Notes, Microsoft Excel, Business Process, Hyperion Enterprise, Siebel, Account Management, Work Ethic, Prism, IT Strategy, Time Management, Customer Satisfaction, Call Centers, Business Development, CRM, Business Strategy
Education
York University
Bachelor of Administrative Studies, Business Administration
Seneca College of Applied Arts and Technology
Business Administration - High Honours
IBM January 2015 - Present
IBM January 2011 - December 2014
IBM January 2009 - January 2011
Skills
Integration, Enterprise Architecture, Enterprise Software, Software Project..., Cloud Computing, Software Development, DB2, IT Strategy, Mainframe, Solution Architecture, SDLC, Requirements Analysis, SQL, Databases, SOA, IBM Mainframe, Performance Tuning, Data Warehousing, Unix, Agile Methodologies, WebSphere, z/OS, High Availability, Disaster Recovery
Education
Seattle University 1990 — 1995
Bachelor of Science (BS), Electrical Engineering
IBM February 2010 - Present
IBM Canada Ltd. February 2008 - February 2010
IBM Canada Ltd. May 2006 - February 2008
Skills
Customer Relations, Escalation, Service Delivery, Customer Service, Customer Satisfaction, Sla, Technical Support, Contract Negotiation, Contract Management, Project Management, Resource Management, Resourceful..., Leadership, Mentoring, Business Coaching, Vendor Management, Strategy, IT Service Management, Consulting, Solution Selling, CRM, Cloud Computing, Incident Management, IT Strategy, Sales, Storage, Management, SLA
Education
University of Toronto at Scarborough 1983 — 1986
BA, Sociology
Seneca College of Applied Arts and Technology
IBM April 2008 - Present
IBM Global Services 2008 - Present
Switch Marketing Group 2010 - 2011
Brookfield Properties 2007 - 2008
Skills
SQL, Linux, Troubleshooting, Servers, Windows Server 2003, Windows, Databases, SQL Server, Access, Active Directory, HTML, Computer Hardware, Customer Relations, Change Management, Unix, Operating Systems, Telecommunications, Problem Solving, Process Improvement, VPN, Visio, Disaster Recovery, Microsoft Office, IIS, Excel, System Administration, AIX, Websphere, Deployment, Scripting, VMware, Windows Server, TCP/IP, XP, Software Installation, Hardware, Windows 7, Lotus Notes, MySQL, Shell Scripting, Microsoft SQL Server, Customer Service, Microsoft Excel, ITIL, Technical Support, IT Service Management, DHCP, DNS, Data Center, Microsoft Exchange
Education
Seneca College 2004 — 2007
CNS/CTY, Information Technology
York memorial
High School Diploma
Accenture August 2010 - Present
Metropolitan West Asset Management January 2008 - August 2009
IBM Global Services June 2006 - January 2008
Washington Mutual 2001 - 2006
IBM 2001 - 2006
AlliedSignal 1989 - 2001
Skills
Requirements Gathering, Financial Services, Requirements Analysis, SDLC, Testing, Cross-functional Team..., Software Development, Systems Analysis, Management, Business Intelligence, Microsoft SQL Server, JavaScript, Integration, Data Analysis, Software Project..., Business Process, Business Analysis, Agile Methodologies, Consulting, Visio, Project Management
Education
Seattle University 1993 — 1997
Master's degree, software engineering
Bell Canada December 2010 - Present
IBM December 2009 - November 2010
CIBC November 2006 - October 2009
Bell Canada May 2002 - September 2005
Skills
Quality Center, Test Planning, Test Cases, Regression Testing, Test Strategy, User Acceptance Testing, Software Quality..., Defect Tracking, SDLC, Test Management, Test Execution, Manual Testing, System Testing, Testing, Quality Assurance, System Integration..., Functional Testing, Integration Testing
Education
Seneca College of Applied Arts and Technology 1998 — 2002
Diploma, Computer Programming and Analysis
Gertex Hosiery Inc. January 2009 - Present
Gertex Hosiery Inc. January 2003 - January 2009
IBM September 2001 - December 2002
BMO Nesbitt Burns June 2000 - June 2001
CIBC Wood Gundy June 1998 - June 2000
RBC Dominion Securities June 1995 - June 1998
Skills
Sales Management, Sales, Management, Retail, Procurement, Product Design, Investments, Analysis, Program Management, Finance, Marketing, Pricing, Negotiation, Time Management, Customer Service, Forecasting, Social Media, Marketing Strategy, Strategic Planning, Public Speaking
Education
Seneca College of Applied Arts and Technology 1993 — 1994
HRM, Human Resources Management
York University 1989 — 1992
BA, Psychology
IBM February 2009 - Present
IBM April 2008 - February 2009
IBM July 2006 - April 2008
Merrill Lynch September 2005 - May 2006
Skills
Team Leadership, Financial Planning, Mentoring, Financial Analysis, Essbase, Microsoft Office, Time Management, Excel, Strategic Financial..., Strategic Planning, Leadership, Microsoft Excel, Process Improvement, Data Analysis, Budgets, Forecasting, Finance, Hyperion Enterprise, Analysis, Teamwork, Program Management
Education
Seattle University 2009 — 2011
MBA, Leadership
University of Wisconsin-La Crosse 2001 — 2006
BS, International Business, Economics, Spanish
IBM Canada Ltd. March 1999 - August 2012
IBM March 1999 - August 2012
Skills
Onboarding, HR Policies
Education
Seneca College of Applied Arts and Technology
Motivo, LLC March 2015 - Present
Genesys November 2013 - August 2014
Echopass 2003 - 2013
Genesys Telecommunications 2000 - 2003
Genesys Telecommunications 1997 - 2000
IBM 1995 - 1997
Sinclair Systems, LLC 1992 - 1995
Bank of Montreal, Sinclair Computers, BCI 1986 - 1992
Skills
SaaS, Professional Services, Enterprise Software, Cloud Computing, CRM, Strategy, Managed Services, Contact Centers, Product Management, Pre-sales, Start-ups, Integration, CTI, Program Management, Telecommunications, Leadership, Management Consulting, Genesys, Software Development, Strategic Partnerships, Software Project..., Project Management, Product Development, Enterprise Architecture, Sales Engineering, Team Leadership, Private Pilot, Management
Education
Stanford University 2002 — 2002
Advanced Project Management Mastery
University of Toronto 1985 — 1990
BSc., Mathematics & Physics
Seneca College of Applied Arts and Technology 1980 — 1984
BSc., Computer Science, Graduated with High Honors
PointSource, LLC July 2014 - Present
IBM Toronto Lab Toastmasters Club January 2013 - June 2014
OSLC June 2012 - June 2014
IBM September 2011 - June 2014
IBM May 2009 - September 2011
IBM June 2006 - May 2009
Guymast Inc. June 2004 - May 2006
Skills
Leadership, Community Development, Node.js, Mobile Applications, Continuous Delivery, Cloud Computing, Software Architecture, Enterprise Architecture, Design Patterns, Strategy, Software Development, Software Engineering, Software Design, JavaScript, REST, AngularJS, C++, Java, Swift, Professional Writing, Integration, Public Speaking, OSLC, Linked Data, Debugging, SOA, Distributed Systems, Object Oriented Design, Web Services, Community Outreach, Social Media, Agile Methodologies, Agile Project Management, Eclipse, Websphere, Compilers, Fortran, Perl, Linux, AIX, Unix
Education
Seneca College of Applied Arts and Technology 2010 — 2011
Leadership Certificate
Western University 1999 — 2004
B.Sc.
Forrest Heights Collegiate Institute 1994 — 1999
Fraser Institute
DRI CANADA April 2014 - Present
Capgemini July 2013 - Present
DRIE June 2003 - Present
Air Canada, Corporate Safety, Environment & Quality November 2010 - July 2013
Ontario Association of Emergency Management February 2008 - December 2012
IBM September 1998 - November 2010
Imperial Oil July 1996 - September 1998
ACI Canada 1995 - 1996
North American Group June 1993 - September 1995
ACME Strapping October 1991 - June 1993
Skills
Disaster Recovery, Business Continuity, Security, Risk Management, Program Management, Crisis Management, Project Planning, Risk Assessment, Emergency Management, Integration, Business Process, Incident Management, Team Leadership, Software Documentation, Data Center, Analysis, Governance, Strategy, Contingency Planning, Strategic Planning, Change Management, Vendor Management, Business Process..., Information Security..., Business Strategy, IT Management, Solution Architecture, Team Building, IT Strategy, Banking, Process Improvement, Business Analysis, Crisis Communications, IT Service Management, Coaching, Testing, Telecommunications, Technical Writing, System Administration, Customer Service, Problem Solving, Solution Design, Compliance, Customer Relations, Risk Mitigation, IT Governance, Planning, Business Continuity..., Project Management, Project Delivery
Education
DRI Certification 2006 — 2013
CBCP - Certified Business Coninuity Planner, Business Continuity Management - BCE501
IBM Education Services 2000 — 2008
Diploma, Information Technology
Tandem Computers 1990 — 2000
Diploma, Information technology
University of Toronto - Woodsworth College 1989 — 1990
Organizational Theory
Control Data Institute 1984 — 1986
Information Systems, Computer Operations & Programming
Seneca College of Applied Arts and Technology 1983 — 1984
Math & Information Systems
IBM September 2012 - Present
IBM February 2012 - September 2012
IBM August 2010 - February 2012
IBM November 2003 - August 2010
Entrac Technologies October 2002 - October 2003
Nortel July 2000 - October 2002
Stirling Douglas Group May 1999 - July 2000
Hummingbird October 1998 - May 1999
English Department, University of Waterloo January 1998 - August 1998
Inclusive Design Research Centre June 1997 - February 1998
Skills
Technical Writing, Information Architecture, Information Design, DITA, Arbortext, Single Sourcing, FrameMaker, Adobe Acrobat, Agile, RoboHelp, HTML, XHTML, XML, XSL, SnagIt, HyperSnap, Camtasia, Usability Testing, User Experience, Documentation, Translation, Online Help, Wikis, Confluence, Scripting, Team Leadership, Rational Team Concert, CVS, Git, Eclipse, Project Coordination, Accessibility, Agile Methodologies, Software Documentation
Education
Seneca College of Applied Arts and Technology 1998 — 2000
Certificate
University of Waterloo 1997 — 1998
MA
York University - Glendon College 1992 — 1997
BA + Certificate
Local Nonprofit Orgs 2010 - Present
Bill & Melinda Gates Foundation June 2008 - July 2010
WaMu April 2005 - February 2007
IBM July 1996 - April 2005
Skills
Project Management, Program Management, Process Improvement, Business Process..., Strategy, SDLC, PMP, Management, Organizational..., Enterprise Architecture, Leadership, Strategic Planning, Enterprise Software, Consulting, Outsourcing, Training, Public Speaking
Education
Seattle University 2006 — 2007
Master of Arts, Nonprofit Leadership
University of Washington 1995 — 1999
Bachelor of Arts, Communications & New Media
Microsoft December 2003 - Present
Microsoft / FASA Studio 2005 - 2007
IBM 2001 - 2004
ImageX 1998 - 2001
Consultant 1996 - 1998
Tybrin Corporation 1995 - 1996
Skills
Software Development, Agile Methodologies, .NET, Agile Project Management, Scrum, Software Project..., Software Engineering, Software Design, C#, Product Management, SaaS, Enterprise Software, Mobile Applications, Visual Studio, Windows Phone, Game Development, Mobile Game Development, Enterprise Architecture, SOA, Microsoft SQL Server, Distributed Systems, REST, Web Services, Object Oriented Design, Testing, Windows Azure, LINQ, Scalability, TFS, Architectures, Technical Leadership, System Architecture
Education
Seattle University 2010 — 2014
Master of Business Administration (MBA)
IBM 2010 - 2010
Education
Seneca College of Applied Arts and Technology 2003 — 2008
IBM June 2013 - Present
IBM 2009 - May 2013
IBM 2006 - 2009
Innovapost March 2001 - August 2004
Chrysler September 1994 - August 1996
Skills
Data Warehousing, ETL, Datastage, Data Integration, Data Quality, Enterprise Software, SDLC, Performance Tuning, SAP Implementation, IT Management, Team Leadership, Architectures, DataStage
Education
Seneca College of Applied Arts and Technology 1995 — 1998
Computer
Boeing Commercial Airplanes December 2010 - Present
Boeing Commercial Airplanes 2005 - Present
Boeing March 2009 - December 2010
Boeing July 2008 - March 2009
Honeywell 2004 - 2006
IBM 2000 - 2003
Skills
Analysis, Proposal Writing, Electrical Engineering, Systems Engineering, Engineering Management, Program Management, Change Management
Education
Seattle University 2006 — 2009
MBA, Entreprenuership, Marketing
University of Washington 2000 — 2004
BS, electrical engineering
Private sector January 2014 - Present
Seattle International Piano Festival January 2010 - Present
IBM April 2013 - January 2014
IBM September 2012 - March 2013
IBM March 2012 - December 2012
Libertas, Inc. August 2003 - August 2011
Skills
Business Process, Project Management, Change Management, Business Process..., PMP, Program Management, Service Delivery, Cloud Computing, Project Delivery, IT Strategy, Outsourcing, Management, Leadership, Service Management, Team Management, IT Management, IT Service Management, Integration, Consulting, Business Analysis, Requirements Analysis, ITIL, Project Portfolio...
Education
Seattle University 2003 — 2005
Master of Business Administration (MBA)
Seattle University 1996 — 2000
Bachelor of Applied Science (B.A.Sc.), Biochemistry
Seattle University 1996 — 1999
Bachelor of Arts (B.A.), Humanities/Humanistic Studies
IBM March 2002 - Present
Skills
IT Service Management, PMP, PMO, SDLC, IT Strategy, Mainframe, Vendor Management, ITIL, IT Management, Service Delivery, Program Management, Outsourcing, Change Management, Disaster Recovery, Global Delivery, Project Portfolio...
Education
Seneca College of Applied Arts and Technology 1984 — 1985
Compugen Inc. April 2006 - Present
IBM January 2002 - April 2005
Crestwood Preperatory College July 2000 - June 2002
Skills
Business Analysis, ITIL, Cloud Computing, Virtualization, IT Service Management, Vendor Management, Solution Architecture, IT Strategy, Training, Professional Services, Quality Assurance, E-commerce, Solution Selling, Management, Disaster Recovery, SharePoint, Account Management, Enterprise Software, Customer Service, Customer Engagement, Customer Satisfaction, Testing, Data Center, Sales, Pre-sales, Managed Services, SaaS, CRM, Lead Generation, Team Leadership
Education
First Interactive Computer College
Microsoft Office Advance Certification
ITIL Certified
Seneca College of Applied Arts and Technology
Business Administration
York University
Fine and Studio Arts
Keek March 2015 - Present
CentriLogic April 2013 - March 2015
Comprehensive Technology Solutions November 2012 - January 2013
GreenKite Web Solutions September 2012 - October 2012
Biddingo.com November 2011 - December 2011
RPM Technologies 2008 - 2009
IBM 2005 - 2007
Skills
Objective-C, iOS, iOS development, Core Data, Mobile Applications, Mobile Design, Mobile Interface Design, Web Services, RESTful WebServices, Xcode, Bluetooth LE, iBeacon, Atlassian JIRA, User Experience Design, User Interface Design, Agile Methodologies, Cocos2d, Git, Github, Java, JSP, Java Enterprise Edition, Eclipse, jQuery, AJAX, Hibernate, Software Development, C#, Spring, Servlets, Websphere, Tomcat, XML, UML, MySQL, Struts, EJB, Weblogic, JDBC, SOA, Microsoft SQL Server, Oracle, JavaScript, Android, Game Development, iOS Development
Education
Seneca College of Applied Arts and Technology 1999 — 2000
Post Graduate Certificate, Internet & E-Commerce
University of Toronto - New College 1994 — 2000
Bachelor of Science, Human Biology, Near & Middle Eastern Civilizations, Computer Science
University Health Network (SIMS) July 2010 - Present
OntarioMD March 2009 - September 2009
Cancer Care Ontario 2008 - 2009
Cancer Care Ontario 2006 - 2008
Continuing Care eHealth Council 2004 - 2006
Argyle Rowland Communications 2002 - 2005
Angus Glen Golf Club 2001 - 2002
IBM 2000 - 2001
Skills
Corporate Communications, Public Relations, Strategic Communications, Project Management, Communications Planning, Media Relations, Internal Communications, Crisis Communications, Event Planning, Change Management, Social Media, Speech Writing, Strategy, Marketing Communications, Stakeholder Management, Event Management, Team Leadership, Stakeholder Engagement, Strategic Planning, Corporate Social..., Copywriting, Editing, Leadership, Communication Training, Newsletters, Public Affairs, Press Releases, Reputation Management, Crisis Management, Publicity, Community Development, Web Content Management, Content Management, Integrated Marketing, Proposal Writing, Intranet, Corporate Branding
Education
Prosci/ADPRO
Change Management Certification
Seneca College of Applied Arts and Technology
Post Graduate Certificate
University of Guelph
B.A. Honours
The Salvation Army April 2007 - Present
The Other Woman - Motivational and Inspirational Communications October 2004 - Present
Julliettes Place September 2007 - June 2013
Robertson House May 2006 - December 2012
IBM January 2000 - January 2003
Skills
Event Management, Event Planning, Social Media, Customer Service, Corporate Events, Marketing Communications, Microsoft Office, Public Relations, Marketing Strategy, Marketing, Social Media Marketing, Microsoft Excel, New Business Development, Budgets, Strategic Planning, Motivational Speaking, Project Managers, Train the Trainer..., Workshop Facilitation, Skills for Life, Secretarial Skills, Executive Office...
Education
York University 2008 — 2014
Bachelor's degree, Applied Psychology and Philosophy
Seneca College of Applied Arts and Technology 2003 — 2008
Certification, Business Administration and Management, General
Daimler Trucks North America April 2011 - Present
TBC Corporation August 2008 - Present
IBM June 1997 - May 2008
IBM Global Services 1997 - 2008
IBM June 1997 - October 1999
Skills
Management, Budgets, Business Process..., Contract Negotiation, JD Edwards, Account Reconciliation, Due Diligence, Financial Analysis, Financial Modeling, Forecasting, Sarbanes-Oxley Act, Vendor Management, Sales, Contract Management, Hyperion Enterprise, Analysis, Managerial Finance, Financial Reporting, Accounting, Microsoft Excel, General Ledger, Business Planning, Finance, Outsourcing, Cross-functional Team..., Pricing, Consolidation, Risk Management, Inventory Management, SAP, Tax, Account Management, Auditing, Accounts Receivable, Data Analysis, Process Improvement, Mergers & Acquisitions, Purchasing, Accounts Payable, Project Management, Microsoft Office, Negotiation, Team Building
Education
Seattle University 1992 — 1994
MSA, Masters in Finance
The Ki Group, LLP 2000 - 2007
Contractor 1996 - 2000
Attachmate 1995 - 1996
Andrew Corporation 1994 - 1995
IBM 1982 - 1994
Skills
Management Consulting, Change Management
Education
Seattle University
MBA
IBM October 2014 - Present
IBM July 2012 - September 2014
IBM July 2010 - July 2012
IBM October 2009 - July 2010
bitlogic Internet und Services AG March 2008 - September 2009
IBM October 2006 - February 2008
Skills
Change Management, E-commerce, Process Modeling, Outsourcing, Business Analysis, Business Transformation, Service Delivery, Team Leadership, Program Management, Project Management, Team Management, Business Process..., Global Delivery, Business Strategy, IT Strategy, Business Process, Management, Leadership, Business Intelligence, CRM, Management Consulting, IT Service Management, Cloud Computing, Project Portfolio..., Solution Selling
Education
Seneca College of Applied Arts and Technology 2004 — 2007
Diploma, International Business
IBM April 2015 - Present
IBM October 2014 - Present
IBM November 2013 - September 2014
Hospital - Fejér Megyei Szent György Kórház March 2007 - August 2012
Skills
Translation, Interpreting, Assertive Communication, Quality Assurance, BLS, Babysitting, EHR, EMR, Nursing, Cerner, Public Speaking, Inpatient, Lotus Notes, Security Compliance, Security Policy, Issue Management, Audit Support, Microsoft Excel, Microsoft Word, PowerPoint, Hospitality, Project Management, Microsoft Office, Communication, Risk Management
Education
Kingdom Ministry School, Ephrata, PA, USA 2012 — 2013
Certificate, Counseling
Szegedi Tudományegyetem 2010 — 2012
Certificate, Medical Translation and Interpretation
Semmelweis Egyetem 2001 — 2006
Bachelor of Science (BSc), Nursing
IBM April 2001 - Present
Skills
Solution Architecture, SOA, IT Strategy, Enterprise Architecture, Pre-sales, EAI, Integration, Master Data Management
Education
Seattle University 1987 — 1988
MBA
Washington State University 1973 — 1977
BSME, Mechanical Engineering
Chartered Professional Accountants of Ontario (CPA Ontario) December 2014 - Present
Motivational Speaker - Facilitator & Life Coach January 1995 - Present
CMA Ontario June 2008 - December 2014
IBM 2000 - 2007
Skills
Strategic Planning, Financial Analysis, Microsoft Excel, Public Speaking, Financial Modeling, Team Leadership, Accounting, Marketing, Management, Business Strategy, Financial Reporting, Customer Service, Strategy, Budgets, Teamwork, Team Building, Change Management, Forecasting, Market Research, Project Management, Coaching, Finance, PowerPoint, Data Analysis, Leadership, Strategic Financial..., Microsoft Office, Business Planning, Corporate Finance, Mergers & Acquisitions, Program Management, Risk Management, Marketing Strategy, Management Consulting, Social Media, Business Analysis, Managerial Finance, Time Management, Analysis, New Business Development, Auditing, Process Improvement, Project Planning, Microsoft Word, Entrepreneurship, Mergers, Business Process...
Education
Seneca College of Applied Arts and Technology
Dental Assisting/Assistant
high school
IBM January 2014 - Present
IBM October 2011 - December 2013
IBM January 2001 - October 2011
Skills
Agile Methodologies, Testing, Unix, Business Intelligence, Team Management, Cognos 10, Requirements Analysis, Analysis, Performance Tuning, Cognos, Management, Process Improvement, Team Leadership, System Testing, Websphere, Solution Architecture, Integration, Project Planning, SQL, Software Project..., Test Planning, Oracle, Microsoft SQL Server, Databases, DB2, Project Management, Cross-functional Team..., Data Warehousing, Software Development, Enterprise Software, Enterprise Architecture, Scrum, Performance Testing, LoadRunner, WebSphere Application..., SAP Netweaver 7.3, WebSphere
Education
SAP Education Center (San Fransisco and Netherlands) 2014 — 2014
Technical training, Technology Associate/Professional - SAP NetWeaver 7.31
Seneca College of Applied Arts and Technology 1998 — 2000
Computer Studies, Computer Programmer and Analyst
IBM August 1995 - Present
Skills
Websphere, WebSphere Application..., DB2, Application Architecture, AIX, SOA, Solution Architecture, Enterprise Architecture, Web Services, XML, Oracle, Architecture, Perl, Microsoft SQL Server, .NET, Java, Databases, SQL, Web Applications, Integration
Education
Seneca College of Applied Arts and Technology
CPA - Computer Programming and Analysis - 3 year diploma program, Graduated with high distinction.
University of Toronto
ThomsonReuters Canada Field Service EngineerThomson Reuters1991 - Present
Dow Jones Telerate 1991 - 1997
IBM 1988 - 1990
Education
Seneca College of Applied Arts and Technology 1986 — 1988
Technology
IBM November 1997 - December 2010
IBM 2001 - 2009
Education
Seneca College of Applied Arts and Technology 1974 — 1977
IBM Canada Ltd. April 2013 - Present
Lenovo Canada January 2007 - June 2009
Lenovo 2005 - 2009
IBM Canada Ltd. 2001 - 2005
IBM 1981 - 2005
Skills
Solution Selling, Management, Channel, Leadership, Channel Partners, Managed Services, Channel Sales, Salesforce.com, Human Resources, Cloud Computing, Selling, Demand Generation, Direct Sales, Product Marketing, B2B, Account Management, Resellers, Enterprise Software, Business Development, Go-to-market Strategy, Marketing Strategy, Sales Management, Product Management, Key Account Management, Sales Process, New Business Development, CRM, Sales Enablement, Strategy, Partner Management, Sales, Business Alliances, Sales Operations, Professional Services
Education
Seneca College of Applied Arts and Technology 1979 — 1981
JCLOGIC IT SpecialistTDBFGDecember 2009 - Present
IBM August 2008 - December 2009
Shoppers Drug Mart 2007 - 2008
IBM November 2006 - July 2007
HP February 2006 - November 2006
CGI November 1999 - February 2006
Loblaw Brands Limited September 1995 - November 1999
Skills
SOA, Integration, WebSphere Application..., Websphere, Middleware, Weblogic, ITIL, ESB, SDLC, Tomcat, Performance Tuning, JBoss Application Server, Enterprise Architecture, Requirements Analysis
Education
Seneca College of Applied Arts and Technology
Double Vision Group Inc. July 2004 - Present
IBM January 2003 - January 2004
IBM September 2000 - January 2003
Skills
Security, Access Control, Integration, Cloud Computing, Solution Selling, Sales, Project Management, Surveillance, New Business Development, Business Development, Wireless, Product Management, IP, Alarm Systems, CCTV, IP Cameras, Team Leadership, Video over IP, Troubleshooting, Sales Management, Team Building, Strategic Planning, VoIP, Telecommunications
Education
Seneca College of Applied Arts and Technology 1999 — 2001
3 Year, Computer Engineering Technology
InfiNet Solutions, Inc. June 2009 - Present
IBM March 2011 - July 2012
Skills
Unified Communications, VoIP, Oracle, ITIL, Salesforce.com, Business Analysis, IT Strategy, Vendor Management, HSRP, ASA, DMVPN, CiscoWorks, PIX, Solarwinds, GLBP, TACACS+, FWSM, EIGRP, VTP, CCNP
Education
Seneca College of Applied Arts and Technology
Amazon May 2012 - Present
IBM November 2009 - May 2012
Deloitte May 2005 - September 2009
KPMG December 2000 - April 2005
Skills
Tax, International Tax, Tax Compliance, Tax Accounting, Financial Analysis, Financial Reporting, Corporate Tax, US GAAP, Mergers & Acquisitions, Financial Accounting, Income Tax, Tax Advisory, Management, Tax Law
Education
Seattle University 1998 — 2000
MBA
IBM 2005 - Present
IBM 2001 - 2005
Seneca College of Applied Arts and Technology 2001 - 2003
Skills
Storage, Sales, Selling, Solution Selling, Cloud Computing, System X, Enterprise Software, Channel Partners, SaaS, Sales Enablement, Virtualization, Data Center, Account Management, Direct Sales, Pre-sales, Sales Process, Professional Services, Business Alliances, CRM, Managed Services, VMware, Demand Generation, Sales Management, Strategic Partnerships, Management, Storage Virtualization, Business Development, Salesforce.com, Go-to-market Strategy, Partner Management, Servers, SAN, Strategy, Business Intelligence, Hardware, Networking, Solution Architecture, Storage Solutions, Customer Relations, Enterprise Architecture, Key Account Management
Education
Seneca College of Applied Arts and Technology 1998 — 2000
Diploma, School of Computer Studies
AdSage January 2012 - Present
Baidu, Inc. January 2010 - June 2011
IBM January 2006 - December 2009
Skills
SEM, Digital Marketing, Online Advertising, Marketing Strategy, Project Management, Online Marketing, Product Management
Education
Seattle University 2012 — 2014
Master of Business Administration (MBA), Finance
China Agricultural University 1999 — 2003
Bachelor's degree, Economics
University of Colorado at Denver 1999 — 2003
Bachelor's degree, Communication, General
Scotiabank May 2014 - Present
BlackBerry December 2010 - February 2014
IBM March 2001 - March 2010
ISM May 1998 - March 2001
IBM May 1996 - May 1998
Skills
AIX, Lotus Domino, Unix, ITIL, Service Delivery, Lotus Notes, System Administration, VMware, IT Service Management, Databases, Windows, Linux, Windows Server, Operating Systems, WebSphere Application..., Troubleshooting, Change Management, Solaris, Servers, Microsoft Exchange, Blackberry Enterprise...
Education
CDI Career Development Institute
Diploma, COMPUTER MAINTENANCE TECHNOLOGY
Ontario Ministry of Training, Colleges and Universities
Certificate of Apprenticeship, Information Technology - Contact Centre Technical Support Agent
Other Courses
Seneca College of Applied Arts and Technology
Diploma, Women In Trades and Technology
RBC November 2014 - Present
IBM September 2010 - November 2014
CIBC 2007 - 2010
VistaCard 2006 - 2007
BMO 2005 - 2007
Hotnet Wireless 2004 - 2005
EDS Corporation 2002 - 2004
Nuvo Network Management 2000 - 2001
GE Capital 1994 - 2000
HOUSEHOLD CREDIT SERVICES / HOUSEHOLD INTERNATIONAL 1989 - 1994
Skills
Vendor Management, PMP, Project Delivery, PMO, Program Management, Project Management, MS Project, Change Management, Project Planning, IT Service Management, SDLC, Business Analysis, Team Leadership, Project Portfolio..., Management, IT Management, Governance, Business Process..., IT Strategy, Software Development, Strategy, Integration, SharePoint, ITIL, Service Delivery, Enterprise Software, Security, Telecommunications, Information Technology, System Deployment, Infrastructure, Leadership, Requirements Analysis
Education
Seneca College of Applied Arts and Technology 1984 — 1987
Diploma, Electrical, Electronic and Communications Engineering Technology/Technician
IBM March 2008 - Present
Net Integration Technologies Inc. May 2006 - March 2008
Skills
Testing, Quality Assurance, Software Quality..., Test Automation, Test Cases, Manual Testing, Test Planning, Regression Testing, Test Management, Defect Tracking, Test Design, Globalization, Perl, Unicode Common Locale..., RFT, W3C Accessibility, XML, Linux, XSLT, Agile Testing, UI testing, User Interface..., Agile Methodologies, Localization Testing, System Integration..., Backup Solutions, IPSec, remote backup, RQM, RTC, Java, Putty, Eclipse
Education
University of Toronto 2002 — 2008
Honours B.Sc, Software Engineering
Seneca College of Applied Arts and Technology 2011 — 2015
Advanced Project Management Certificate
IBM Canada Ltd. September 2013 - Present
Bell Canada April 2011 - August 2013
IBM August 2008 - April 2011
QUANSER Inc April 2008 - August 2008
Town of Markham 2005 - 2005
Coca Cola Distribution Point June 2003 - August 2003
Santa Maria Supermarkets October 2002 - February 2003
Skills
Programming, Preventive Maintenance, Maximo, Data Center, Troubleshooting, Electronics, Telecommunications, Electrical Engineering, Testing, Automation, Project Management, Facilities Management, Facilities Operations, Networking, Management, Technical Support
Education
Seneca College of Applied Arts and Technology 2006 — 2009
Diploma, Control Systems
Richmond Hill Community Learning Center 2006 — 2007
ESL program
San Francisco de Quito University 2002 — 2003
Certification, CCNA
Army Polytechnic School 1998 — 2003
Bachelo'rs, Electronic Engineering
Symcor Inc June 2003 - June 2009
IBM September 1995 - May 2003
IBM Printing Systems January 2001 - January 2003
Skills
Technical Support, Vendor Management, Process Improvement, Customer Service, Operating Systems, Business Analysis, Change Management, Team Leadership, Leadership
Education
Seneca College of Applied Arts and Technology 1986 — 1988
Business Administration
IBM Global Business Services 2004 - 2009
IBM Denmark 2002 - 2004
IBM 1999 - 2002
IBM Canada Ltd. July 1981 - August 1999
Skills
Project Management, Project Portfolio..., Budgets, Business Analysis, Team Leadership, Strategy, MS Project, Management, Data Center, Team Building
Education
Seneca College of Applied Arts and Technology 1976 — 1979
INB, International Business
Corporate
IBM December 2013 - Present
IBM July 2005 - November 2013
Safeco Insurance 1997 - 2005
Safeco Insurance 1994 - 1997
Alaska Airlines 1990 - 1994
Safeco Insurance 1982 - 1990
Education
University of Washington, Michael G. Foster School of Business 1982 — 1993
Bachelor of Arts, Business, Marketing
United States Naval Academy 1979 — 1981
Engineering
Seattle University
Bell September 2014 - November 2014
RiteChoice Consulting April 2014 - September 2014
NCR Corporation October 2012 - September 2013
IBM February 2011 - October 2012
Rogers Communications March 2010 - October 2010
Accenture Technology Solutions 2005 - 2008
Accenture Technology Solutions 2005 - 2008
Accenture Technology Solutions 2005 - 2008
Accenture Technology Solutions 2005 - 2008
TD Securities 1997 - 2001
Skills
Quickbase, Remedy, Lotus Notes, BMC Remedy, Databases, Program Management, QuickBase, Management, Testing, Change Management, Training, User Acceptance Testing, MS Project, Resource Management, Requirements Gathering, System Deployment
Education
Seneca College of Applied Arts and Technology 2002 — 2005
Diploma
Canadian Securities Institute 1995 — 1995
Ceritficate
The Institute of Canadian Bankers 1993 — 1993
Certificate
University of Toronto 1989 — 1993
BA
TD Bank April 2015 - Present
STAPLES Canada November 2014 - April 2015
Deloitte Canada October 2013 - December 2013
ShawCor August 2013 - September 2013
IBM Canada Ltd. December 2012 - May 2013
IBM Canada Ltd. September 2010 - May 2012
CBC/Radio-Canada July 2010 - September 2010
Scotiabank June 2009 - September 2009
IBM December 2008 - April 2009
Orange Business Services June 2008 - September 2008
Skills
Windows Server, Unix, Citrix Metaframe, VMware ESX, vSphere, ESXi, Virtualization, Network Administration, Microsoft Exchange, Servers, VPN, Citrix, technical Support, Network Support, Incident Management, Project Management, IT Service Management, Linux, Network Security, Technical Support, Active Directory, VMware
Education
Seneca College of Applied Arts and Technology 1988 — 1992
servers
CBT and online courses
Computer and Information Sciences and Support Services
IBM November 2006 - Present
FileNet July 1997 - November 2006
The Boeing Company July 1989 - July 1997
Skills
Software Development, Websphere, Agile Methodologies, SOA, Unix, Java Enterprise Edition, DB2, Web Services, Solution Architecture, XML, Enterprise Architecture, Software Engineering, Eclipse
Education
Seattle University
MSE, Software Engineering
Western Washington University
BS, Chemistry/Biology
Able-One Systems Inc. October 2000 - Present
The Record June 1997 - October 2000
IBM September 1980 - June 1994
Skills
Solution Selling, Customer Service, Marketing, Account Management, SaaS, Sales Management, Storage, Virtualization, Team Leadership, Direct Sales, Sales Process
Education
Seneca College of Applied Arts and Technology 1979 — 1980
Executive Assistant Course
Ryerson Polytechnical Institute 1978 — 1979
Business Administration Course
IBM January 2011 - January 2015
Exel, IBM, KMS October 2006 - May 2011
Red Rose May 2004 - October 2005
Payam noor University March 2000 - March 2004
Skills
Lotus Notes, Team Leadership, Logistics, Project Support, Educational Leadership, Sales, Marketing, Microsoft Office, Administration, Shipping & Receiving, Supply Chain, Customer Support, Student Counseling, Human Resources, PIMS, Data Warehousing, B2B software, Accounting
Education
Seneca College of Applied Arts and Technology
Business Administration and Management, General
Shahid Beheshti University
Bachelor's degree, History
IBM Canada Ltd. June 1993 - August 2013
IBM May 1979 - June 1993
Toronto District School Board September 1983 - May 1984
Northern Broadcasting September 1977 - May 1978
Northern Broadcasting May 1977 - September 1977
Nipissing Electric 1974 - September 1976
Skills
Storage Area Networks, Storage, Tape, DS4000, Brocade, Tape Libraries, Mainframe, Technical Support, Integration, Virtualization, Management, SAN, High Availability, AIX, Data Center, IBM AIX, Storage Virtualization, Disaster Recovery, IT Service Management, Solution Architecture, Servers, Cloud Computing
Education
York University 1988 — 1993
Business Administration and Management, General
Seneca College of Applied Arts and Technology 1984 — 1985
Computer Science
University of Toronto 1981 — 1982
Computer Science
Northern College of Applied Arts and Technology 1976 — 1979
Certified Electronic Engieeniring Technologist, Electronics, Graduated with Honors
Scotiabank September 2013 - Present
Scotiabank - TAG July 2013 - September 2013
IBM May 2000 - June 2013
Animate Systems Inc March 1999 - April 2000
DataMirror March 1998 - March 1999
CanCable Inc. 1997 - 1998
Skills
ITIL, Microsoft SQL Server, AIX, SQL Clustering, Windows Server, SQL Mirroring, Log Shipping, Team Leadership, Disaster Recovery, Communication, Problem Solving, Customer Service, DB2, Interviewing Skills, Resource Management, Time Management, TSM, TDP, Backup, Backup Solutions
Education
Seneca College of Applied Arts and Technology 1994 — 1997
Diploma, Computer Programming and Analysis
Sunnybrook Health Sciences Centre March 2011 - Present
IBM February 2010 - November 2011
Stackpole Limited 1996 - 2008
Skills
Team Leadership, Process Improvement, Change Management
Education
Seneca College of Applied Arts and Technology 2000 — 2006
Computer Network and Technical Support
Apple
Apple Certified Support Professional
Cisco
CCNA, CCNP
Comptia
A+, Network+
Microsoft
MCSE 2003, MCSA 2003, MCTS - Vista, Windows 7, Exchange 2007
Richard Ishmael SS
IBM October 2000 - Present
LGS Consulting March 1998 - October 2000
KPMG Canada November 1996 - February 1998
SHL Systemhouse 1994 - 1996
Campbell Soup Company 1989 - 1994
Toronto Transit Commission 1984 - 1989
Skills
IT Service Management, Data Center, Change Management, IT Strategy, ITIL, Solution Selling, Coaching, Enterprise Architecture, Service Management, Pre-sales, Information Technology, Solution Architecture, Consulting, Cloud Computing, Service Delivery, Business Process, Outsourcing, IT Outsourcing, Business Analysis, IT Management, Requirements Analysis, Integration, Professional Services, Disaster Recovery, Project Portfolio..., Management, PMO
Education
Seneca College of Applied Arts and Technology 1978 — 1982
Computer Programming and Analysis, Computer Studies
IBM May 2010 - August 2011
Canadian Tire September 2009 - December 2009
Skills
Servlets, DB2, JDBC, Java, XML, Websphere, Eclipse, J2EE, JSP, EJB, Tomcat, Ant, Hibernate, Glassfish, JSON
Education
Seneca College of Applied Arts and Technology 2008 — 2012
Ontario Advanced Diploma, Computer Programming and Analysis
Brookfield Residential Properties Services December 2014 - Present
Brookfield Residential Properties Services November 2008 - Present
York-Med Systems 2006 - 2008
IBM January 2002 - December 2006
Skills
Requirements Gathering, SDLC, Software Documentation, Vendor Management, Business Analysis, Process Improvement, XML, Analysis, Integration, Business Intelligence, Quality Assurance, Software Project..., Requirements Analysis, Disaster Recovery, Agile Methodologies, Systems Analysis, Software Development, Change Management, User Acceptance Testing, Visio
Education
Seneca College of Applied Arts and Technology 2000 — 2003
HCA August 2006 - Present
HCA April 2003 - August 2006
HCA August 2001 - April 2003
CAVU/e-xpedient March 2001 - May 2001
CAVU/e-xpedient October 2000 - March 2001
Siemens July 2000 - October 2000
IBM September 1999 - June 2000
Skills
Help Desk Support, Windows Server, Hardware, Healthcare Information..., Active Directory, HIPAA, Disaster Recovery, System Deployment, SCCM, System Administration, SharePoint, Healthcare, Software Documentation, VMware, HL7, Microsoft Office, Project Management, Inventory Management, Information Security, EMR, Technology Planning, Construction Management, Healthcare Management, Hospitals, Software Installation, Windows XP, Networking, Information Technology, Meditech, Management, Servers, EHR, HP, Dell Workstations, Dell PowerEdge Servers, Cisco Call Manager, Cisco Wireless, Vendor Management, Network Security, IT Management, Integration, Technology Integration, Customer Relations, Customer Service, Network Troubleshooting, Computer Hardware..., Remote Troubleshooting, Software Troubleshooting, Troubleshooting
Education
Seminole Community College 1997 — 2000
Computer Systems Networking and Telecommunications