IBM Global Services
IBM Services is the professional services arm of IBM, made up of business, technology and industry experts who apply advanced technology and help clients design, build and run businesses. It includes two divisions: IBM Global Business Services and IBM Global Technology Services. Headquarters: Armonk, New York, United States Founder: IBM Founded: 1995 Parent organization: IBM (1991–)
IBM Global Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at IBM Global Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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IBM Global Services Employees
Lenovo July 2015 - Present
IBM July 2014 - July 2015
IBM August 2013 - July 2014
IBM April 2006 - August 2013
IBM Global Services May 2003 - April 2006
IBM October 1996 - March 2003
Skills
ITIL, Service Delivery, IT Service Management, Management, Security, Service Management, Incident Management, Service Desk, IT Operations, IT Management, Disaster Recovery, System Deployment, IT Strategy, IT Outsourcing, Servers, Transition Management, Process Improvement, Data Center, PMP, Infrastructure, Change Management, Enterprise Architecture, Business Process, Sla, Resource Management, Unix, Vendor Management, Outsourcing, Governance, Global Delivery, Technical Support, Service Improvement, Process Management, Solution Architecture, Integration, PMO, Project Portfolio..., Project Management, System Administration, Team Management, Project Delivery, SDLC, Requirements Analysis, People Management, IT Governance, Business Process..., SLA
Education
Dutchess Community College 1990 — 1993
AAS, Electronics Technology
Dutchess Community College
AAS, Business Management
Our Lady of Lourdes High School
Diploma
MetaScale LLC - A Big Data Company of Sears Holdings Corporation March 2013 - Present
Sears Commercial March 2012 - March 2013
Sears Holdings Corporation March 2010 - February 2012
Sears Holdings Corporation July 2008 - February 2010
Whirlpool Corporation July 2007 - August 2007
IBM November 2003 - July 2006
IBM Global Services July 2001 - November 2003
Education
Duke University - The Fuqua School of Business 2006 — 2008
MBA
IIT Roorkee 1997 — 2001
B.Tech
DC Water November 2011 - Present
Xcelerate Solutions March 2011 - Present
EIST Consulting, LLC March 2009 - March 2011
IBM Global Services January 2007 - February 2009
IBM Global Services September 2001 - January 2007
Idea Integration December 2000 - August 2001
PricewaterhouseCoopers July 1999 - December 2000
Skills
Integration, Requirements Analysis, Business Process, Asset Management, Documentation, Asset Managment, Software Documentation, Oracle, Solution Architecture, Enterprise Architecture, Databases, Security, SOA, Testing, Software Project..., Management, Analysis, IT Strategy, Data Migration, SDLC, Business Process...
Education
University of Georgia - Terry College of Business 2003 — 2005
MBA, Marketing
James Madison University 1996 — 1999
BS, Computer Science
East Carolina University 1995 — 1996
IBM Client Executive supporting Bank of AmericaIBMJanuary 2006 - Present
IBM 2015 - 2015
IBM 2015 - 2015
IBM 2015 - 2015
IBM January 2004 - January 2006
IBM January 2002 - 2004
IBM Global Services 1999 - 2002
Skills
Strategic Planning, Financial Analysis, Leadership, Sales, Project Management, Strategic Financial..., Finance, Management Consulting, Business Analysis, Pricing, Project Planning, Analytics, Program Management, Strategy, Team Leadership, Risk Management, CRM, Business Intelligence, Banking, Management, Business Process..., Enterprise Software, Account Management, Business Development, Vendor Management, IT Strategy, Outsourcing
Education
Duke University - The Fuqua School of Business 1984 — 1986
MBA
Ithaca College 1975 — 1979
BS Accounting, Finance & Accounting
Cuyahoga County April 2015 - Present
Cuyahoga County July 2014 - April 2015
Cuyahoga County February 2013 - July 2014
Breakthrough Schools April 2011 - February 2013
CREDO at Stanford University June 2006 - April 2011
San Francisco Unified School District August 2005 - May 2006
KIPP Foundation January 2003 - July 2005
IBM Global Services August 2001 - June 2002
Arthur Andersen LLP September 1995 - July 1999
Skills
Non-profits, Financial Analysis, Process Improvement, Start-ups, Retail, Entrepreneurship, Strategic Planning, Leadership, Organizational..., Nonprofits, Management, Program Management, Budgets, Program Development, Analysis, Public Speaking, Community Outreach, Managing Finances
Education
Duke University - The Fuqua School of Business 1999 — 2001
MBA, Management
University of Virginia 1991 — 1995
BS, Commerce (Accounting & Management)
University School 1980 — 1991
HS Diploma, College Prep
Scotiabank April 2015 - Present
Scotiabank May 2013 - Present
Ontario Tourism Marketing Partnership Corporation August 2011 - May 2013
Ministry of Revenue - Compliance Programs Division October 2010 - August 2011
IBM Global Services June 2008 - August 2009
Your Independent Grocer June 2000 - June 2008
Skills
Auditing, Accounting, Forecasting, Account Reconciliation, Budgets, Internal Controls, Analysis, Accounts Payable, Microsoft Excel, Project Management, Management, Finance, Tax, Leadership, PowerPoint, Customer Service, Time Management, Financial Statements, Banking
Education
York University - Schulich School of Business 2012 — 2016
Master of Business Administration (MBA), Marketing
University of Ontario Institute of Technology 2007 — 2010
Bachelor of Commerce (Honours), Accounting
Durham College 2003 — 2006
Business, Accounting
Eval-Source September 2010 - Present
IDC Canada July 2009 - August 2010
Technology Evaluation Centers November 2008 - June 2009
IBM Global Services November 2007 - September 2008
Technology Evaluation Centers July 2006 - September 2007
Nike September 2004 - October 2004
Indigo Books and Music 2003 - 2004
Skills
Business Management, Product Management, Cloud Computing, Pre-sales, Business Architecture, Technology Planning, ERP, Supply Chain Management, Business Intelligence, Business Process..., Management Consulting, Business Analysis, Vendor Management, Business Strategy, Analytics, Supply Chain, E-commerce, Process Improvement, Competitive Analysis, Strategic Planning, Enterprise Software, Consultancy, IT Strategy, Integration, SAP, Enterprise Architecture, Strategy Development, Operations Management, Social Business Design, Oracle, CRM, SCRM, Retail, HCM, Accounting, Distribution, SaaS, IaaS, PaaS, Project Management, BI, EPM, Strategy, Business Process, Management, Business Process Design, Procurement, Outsourcing, Business Process..., Sourcing
Education
Almeda University
MCom, Logistics
Almeda University
BSc, IT
Durham College
Electronics, Electronics
Kovner Consulting Group, LLC January 2014 - Present
Accenture 2010 - 2013
Central Florida RHIO, Inc. 2009 - 2010
IBM Global Services 2006 - 2008
Avidyn Health 2004 - 2005
AdvancePCS 2001 - 2003
Perot Systems 1999 - 2001
Tenet Healthcare 1991 - 1998
Skills
Health Information..., Meaningful Use..., EMR Implementation, Data Analysis, Project Management, CPOE, Benchmarking, Accountable Care, Healthcare Information..., Healthcare, Data Profiling, Healthcare Consulting, Informatics, Healthcare Management, HIPAA, EMR, EHR, HL7, Process Improvement, Physicians, IT Strategy, Medicare, Program Management, Hospitals
Education
Duke University - The Fuqua School of Business 1979 — 1981
MHA, Health Administration
University of Massachusetts, Amherst 1975 — 1977
BA, Public Adminstration
The Ohio State University 1973 — 1975
Accounting and Finance
North Carolina State University August 2012 - Present
Alamance Community College, Graham, NC May 2010 - July 2012
Nash Community College April 2010 - December 2010
IBM Global Services March 1999 - June 2007
IBM Corporation 1999 - 2007
Skills
Contract Negotiation, Negotiation, Teaching, Public Speaking, Research, Coaching, Microsoft Office, Editing, ESL, Higher Education, Legal Writing, English, Curriculum Development, Adult Education, Curriculum Design, Staff Development, Nonprofits, Academic Writing
Education
Duke University 2009 — 2009
Certificate, Teach ESL/EFL
Queen's University
J.D., Law
University of Toronto
B.A. (Honours), Political Science and History
Comcast February 2015 - Present
Principle Solutions Group August 2014 - February 2015
HarperCollins Publishers June 2012 - August 2014
TMG Health October 2011 - June 2012
IBM Global Services January 2009 - October 2011
Skills
Databases, Windows Server, ITIL, Help Desk Support, Technical Support, Database Administration, T-SQL, Software Installation, Data Migration, TCP/IP, Visual Studio, MySQL, Incident Management, Visio, Servers, Network Administration, Project Management, HTML, Perl, Unix, Windows 7, SQL, System Administration, DB2, Operating Systems, Software Documentation, Active Directory, Troubleshooting, Programming, VMware, Database Design, Shell Scripting, Microsoft SQL Server, Windows
Education
State University of New York Empire State College 2009 — 2015
Business Management Economics in Computer Information Systems, Computer and Information Systems Security/Information Assurance
Dutchess Community College 1997 — 2007
AS, Business Administration
Comet Solutions Limited June 2011 - Present
ING May 2009 - September 2010
GWL May 2008 - May 2009
IBM Global Services March 2007 - May 2008
TGT Solutions Inc 2007 - 2007
Hertz Corporation (Contractor) June 2006 - December 2006
United Health Group (Contractor) January 2006 - May 2006
IBM Canada May 1998 - December 2005
Siemens Canada 1993 - 1998
Skills
Websphere, Tivoli Access Manager, LDAP, Tivoli Identity Manager, AIX, WebSphere Application..., Apache, DB2, Solaris, Shell Scripting, Software Documentation, Mainframe, Netcool, Middleware, Linux, Oracle, Operating Systems, Security, Servers, Integration, Sun, Software Development, IBM HTTP Server, System Administration, Systems Management, Tivoli Directory Server, Enterprise Architecture, Solution Architecture, Unix, Unix Shell Scripting, SOA, ITIL, Infrastructure, IBM AIX, WebSphere
Education
Durham College 1983 — 1986
System Analysis
R.S. McLaughlin 1981 — 1983
G.E.D
IBM October 2012 - Present
Berlitz August 2010 - September 2012
New York Center for Living July 2009 - August 2010
IBM Global Business Services 2007 - April 2009
IBM 2007 - 2009
IBM Global Services 1995 - 2007
Skills
Program Management, Change Management, IT Strategy, SaaS, Cloud Computing, Process Improvement, Strategy, Coaching, Management, Business Process, Business Strategy, Consulting, Leadership, Entrepreneurship, Management Consulting, Product Development, Outsourcing, Business Process..., Business Intelligence, Analysis, CRM, Vendor Management, Business Transformation, Enterprise Software, Business Analysis, IT Management, Integration, Cross-functional Team..., Software Project..., PMP, Requirements Analysis, Project Portfolio..., Governance, PMO, SDLC, Business Process...
Education
Duke University 1979 — 1983
BSEE
Duke University February 2012 - Present
Peoplefluent April 2000 - February 2012
EDS May 1997 - April 2000
IBM Global Services June 1995 - May 1997
Skills
SaaS, Cloud Computing, Enterprise Software, Agile Methodologies, Vendor Management, Microsoft Exchange, Office 365, Active Directory, Sharepoint, Microsoft SQL Server, IT Management, IT Audit, IT Solutions, Virtualization, Cisco VoIP, Enterprise Architecture, SharePoint, Cisco Technologies, Process Improvement, Testing, IIS, Troubleshooting, Windows, Servers, SQL, Security, Management
Education
East Carolina University 1990 — 1994
BS, Planning
IBM Global Business Services July 1985 - Present
IBM Global Services August 2014 - Present
IBM Global Services March 2014 - Present
Skills
Data Warehousing, Enterprise Architecture, DB2, Integration, Agile Methodologies, Oracle, Databases, Requirements Analysis, Microsoft SQL Server, Software Development, Solution Architecture, ETL, Web Services, Data Modeling, SQL, Application Architecture, Data Management, Information Management, Database Design, Master Data Management, Data Quality, SDLC, Software Project..., Technical Leadership, IT Strategy, Perl, Java, Application Development, SOA, Datastage, Agile, RUP, Data Integration, Oracle SQL, UML, Architecture, MySQL, RAD, Windows, Data Governance, Performance Tuning, Erwin, Data Warehouse..., J2EE, Logical Data Modeling, Data Marts, XML, PL/SQL, Hadoop, PostgreSQL
Education
Duke University 1981 — 1985
B.A., Computer Science and Mathematics
University of Maryland College Park 1987 — 1990
M.S., Computer Science - Information Science
Logicalis November 2010 - Present
VF Corporation December 2009 - September 2010
IBM Global Services May 2008 - December 2009
GMAC Insurance September 2007 - May 2008
Audio Video One January 2007 - September 2007
GMAC April 2005 - January 2007
Stratapult June 2004 - April 2005
Aon Consulting, Inc. 2000 - 2004
United Imaging April 1999 - May 2000
LAN TECHNOLOGIES December 1998 - April 1999
Skills
Security, HP, Windows Server, CompTIA, CompTIA Network+, CIW, Disaster Recovery, VMware, Virtualization, Servers, Data Center, ITIL, Active Directory, Cisco Technologies, Enterprise Architecture, Citrix, Vendor Management, IT Management, IT Strategy, System Administration, Integration, Storage, VMware Infrastructure
Education
East Carolina University 2008 — 2008
Information Systems
East Carolina University 2005 — 2005
Information Systems
Randolph Community College 1998 — 1999
Computer Information Systems
IBM Global Services August 2013 - Present
IBM 2008 - 2015
IBM 2012 - 2014
IBM 2000 - 2014
IBM Global Services October 2005 - July 2013
IBM 2005 - 2013
IBM August 2000 - December 2008
IBM Global Services October 1995 - July 2000
Carolina Power & Light Co. September 1990 - October 1995
Skills
Alliance Development, Alliance Management, Channel Management, Channel, Solution Selling, Alliances, Strategic Partnerships, SaaS, Sales Enablement, Cloud Computing, Sales Operations, Go-to-market Strategy, Outsourcing, Sales Support, Project Portfolio..., Product Launch, Partner Management, Data Center, Vendor Management, Team Leadership, Business Alliances
Education
Penn State University 1988 — 1990
Mastersof Business Administration, Logistics
Drexel University 1982 — 1988
Bachelor of Science in Business Administration, Accounting and Finance
TE Connectivity July 2013 - Present
Towers Watson February 2011 - October 2012
IBM Global Services 2004 - 2010
Deloitte Consulting March 1998 - August 2004
Hay Group 1987 - 1998
Skills
Change Management, Business Transformation, Management Consulting, Organizational Design, HR Transformation, Organizational..., Business Process, Business Process..., Organizational..., Performance Management, IT Strategy, Consulting, Performance Improvement, Program Management, Business Process Design, Outsourcing
Education
Drexel University 1983 — 1988
B.S., Commerce and Engineering
Bishop Egan
North Carolina Chinese Business Association 2014 - 2014
North Carolina Chinese Business Association 2014 - 2014
IBM Global Services August 2011 - February 2013
NC Chinese Business Association 2003 - 2012
IBM Systems and Technology Group May 2009 - August 2011
IBM Research February 2008 - May 2009
IBM May 2001 - February 2008
IBM July 1998 - May 2001
Lockheed Martin Information Technology July 1995 - July 1998
Mantech Environmental April 1993 - July 1995
Skills
Solution Selling, CRM, Partnerships, Application Management..., Data Transformation, Innovation, ICD-10 initiative,..., Sales and Solutions..., Consulting
Education
Duke University - Fuqua School of Business 2000 — 2001
MBA, General Management
North Carolina State University
Ph.D, Computational Fluid Dynamics
Peking University
MS, Environmental Sciences
Peking University
BS, Electrical Engineering
Randstad Technologies US January 2015 - Present
Randstad Technologies US November 2011 - January 2015
Kforce Inc. February 2011 - November 2011
Adacel Systems Inc. November 2010 - February 2011
CHEP October 2007 - November 2010
Sumter Electric Cooperative, Inc. April 2007 - October 2007
IBM Global Services September 2003 - March 2007
Raymour & Flanigan 1997 - 2003
Skills
Disaster Recovery, Servers, Technical Support, Active Directory, Windows Server, Linux, Operating Systems, Data Center, System Administration, Troubleshooting, VMware, Security, Unix, Computer Hardware, Windows, Testing, SharePoint, Laptops, IT Management, Software Installation, XP, Hardware, Storage, Information Technology, Visio, Software Documentation, Citrix, System Deployment, Microsoft Exchange, Networking, Windows 7, Network Administration, BMC Remedy, Cisco Technologies, Vendor Management, Help Desk Support, Network Design, Solution Architecture, IT Recruitment, Qualifying Candidates, Staff Augmentation, Recruiting, Technical Staff..., Talent Acquisition, Staffing Services, Internet Recruiting, Benefits Negotiation, IT Operations, Applicant Tracking..., VPN
Education
Dutchess Community College 2001 — 2003
A.S., Computer Information Systems
Vigilance IT Tech 2001 — 2003
A+, Linux+, Network+ certifications.
Beacon High School 1998 — 2001
IBM 2004 - Present
IBM Global Services 2000 - 2004
IBM 1991 - 2000
IBM 1984 - 1991
Conway Computer Group 1982 - 1984
Skills
Technical Writing, Solution Architecture, Leadership, Consulting, Public Speaking, Technical Marketing, Network Design, Teaching, Team Leadership, Project Management, Program Management, Management, Cloud Computing, Software Development, Data Center
Education
Duke University - The Fuqua School of Business 1989 — 1991
Master of Business Administration
Duke University 1978 — 1982
Bachelor of Science
The George Washington University
Masters Certificate
Coldwell Banker Home Loans (PHH Home Loans) 2002 - Present
IBM Global Services 2001 - 2002
Skills
Mortgage Lending, CRM, Building Relationships, Account Management, Mortgage Sales, Negotiation, Trusted Business Advisor, Soft Skills, Mortgage Industry..., Real Estate Transactions, Real Estate License, Information Technology, Mortgage Underwriting, Mortgage Banking, Sales, Loan Origination, Real Estate, Short Sales, First Time Home Buyers, Investment Properties, Banking, Refinance, Residential Homes, Investors, Referrals, Loans, Marketing, FHA, VA loans, FHA financing, USDA, Government Loans
Education
Drexel University 1996 — 2000
BS IST, Business Minor
UnitedHealth Group November 2014 - Present
Clemson University September 2013 - November 2014
BlueCross BlueShield of South Carolina January 2013 - August 2013
Fluor 2010 - 2012
ITT Systems 2010 - 2010
IBM Global Services 2005 - 2009
IBM Global Services 2002 - 2005
IBM 2000 - 2002
IBM Global Services 1998 - 2000
IBM 1997 - 1998
Skills
MS Project, Program Management, Software Documentation, Project Management, Visio, Project Planning, Microsoft Office, Business Process, SharePoint, Change Management, Access, SAP, Microsoft Excel, SDLC, Vendor Management, Forecasting, PowerPoint, Microsoft Word, Quality Assurance, Analysis, Maximo, ERP, Testing, Management, Outsourcing, Strategic Financial..., Leadership, Process Improvement, Procurement, IT Service Management, PMO, Business Analysis, Training, Project Portfolio..., Troubleshooting, Team Building, Governance, Integration, IT Strategy, IT Management, Team Leadership, Databases, Telecommunications, Business Process..., Software Development, Project Delivery, Resource Management, IT Infrastructure..., Microsoft Project, Cross-functional Team...
Education
Duke University
BS, Computer Science / Economics (double major)
The George Washington University 1981 — 1982
Masters Certificate, Project Management
North Shore High School
Honors
eBuzz 360 January 2015 - Present
Melissa Productions, Inc. June 2007 - Present
IBM Global Services April 2000 - June 2004
Parson Consulting 1997 - 2000
Melissa Consulting 1995 - 1997
Kilpatrick Townsend & Stockton LLP 1994 - 1995
GLAXO SMITHKLINE CONSUMER NIGERIA PLC 1992 - 1993
Johnson and Johnson 1990 - 1992
Bain & Co 1989 - 1990
Skills
Entrepreneurship, Business Strategy, Marketing Strategy, New Business Development, Strategic Planning, Publishing, Marketing Operations, Web Design, Sales Management, Published Author, Public Speaking, Guest Lecturing, Illustrator, Book Design, Adobe Creative Suite, Website Development, Web Analytics, Project Management, Project Planning, Managerial Finance, International Marketing, Sales Operations, Direct Marketing, Marketing Communications, Public Relations, Digital Marketing, Strategy, Leadership, Newsletters, Advertising, Corporate Branding, Marketing Management, Email Marketing, Copywriting, Marketing, Social Media, Training, Online Advertising, Brand Development, Strategic Partnerships, SEO, Digital Media, Social Media Marketing, Blogging, Integrated Marketing, Lead Generation, Social Networking, Start-ups, Management, Online Marketing
Education
Duke University 2014 — 2015
Digital Media and Marketing Certification / OMCP Certification
Loyola University of Chicago 2000 — 2003
Masters
Northeastern University 1987 — 1992
Bachelors
Manchester West High 1983 — 1987
Mastering teenage years!
IBM May 2015 - Present
IBM October 2014 - May 2015
IBM June 2008 - October 2014
IBM Global Services November 1998 - June 2008
Skills
IT Service Management, AIX, Virtualization, Servers, IT Management, Business Analytics, Project Management, Business Analysis, Incident Management, Integration, Service Delivery, Linux, System Administration, Requirements Analysis, System Deployment, Troubleshooting, Performance Metrics, Metrics Definition, Increase Productivity, Data Quality, Help Desk Support, Software Documentation, IT Strategy, Cloud Computing, Measurements, Agile Methodologies
Education
SUNY Oneonta
Dutchess Community College
Theris Consulting April 2013 - Present
State of Georgia June 2006 - Present
National Christian Foundation June 2013 - June 2014
National Christian Foundation November 2006 - May 2013
Digital Agent July 2000 - November 2006
State of Georgia June 2002 - May 2006
IBM Global Services January 1998 - July 2000
Skills
Business Analysis, IT Management, Business Process..., Strategic Planning, Business Intelligence, Customer Relations, Operations Management, Telecommunications, Enterprise Architecture, Budgeting, Vendor Management, Program Management, IT Strategy, Business Strategy, Budgets, Information Systems..., Strategy, Management, Risk Management, Start-ups, ERP, Analysis, Consulting, Project Planning, Networking, Information Technology, Business Process, Management Consulting, CRM, Integration, Project Management, Governance
Education
Duke University
AB
Georgia State University - J. Mack Robinson College of Business
Kennesaw State University - Michael J. Coles College of Business
Savannah College of Art and Design
IBM October 2014 - Present
IBM June 2013 - September 2014
SAS January 2013 - June 2013
IBM (Contractor) July 2010 - December 2012
IBM Global Services January 2008 - May 2010
IBM June 2007 - December 2007
IBM June 2006 - May 2007
IBM June 2005 - June 2006
IBM January 2000 - June 2005
Skills
Microsoft Office, Microsoft Excel, MS Project, Business Intelligence, DB2, QMF, SQL, OLAP, Cognos, Crystal Reports, Hyperion Reports, Outsourcing, Sarbanes-Oxley, SDLC, Project Management, Business Analysis, Offshore Outsourcing, Contract Management, Vendor Contracts, Vendor Management, Finance, Building World Class..., Analytic Thinking, Enterprise Software
Education
University of North Carolina at Chapel Hill 1976 — 1981
Bachelor's degree
Duke University 1976 — 1976
Virtusa October 2014 - Present
Virtusa January 2013 - October 2014
GCSS-MC 2010 - 2012
Knowledge Rules, Inc. April 2008 - January 2010
Knowledge Rules 2009 - 2010
Knowledge Rules, Inc. 2007 - 2008
IBM Global Services 2002 - 2005
Pricewaterhousecoopers 2000 - 2002
Unisys 1999 - 2000
EXE Technologies 1998 - 1999
Skills
Finance, Recruiting, Business Process Design, Business Process..., Business Process..., Financial Services, Business Process, Business Process..., Pegasystems PRPC, EAI, Business Analysis, CRM, SDLC, Business Development, Partnerships, Business Intelligence, Program Management, Change Management, Agile Methodologies, Business Transformation, Strategy, IT Strategy, Project Management, Enterprise Architecture, Requirements Analysis, Sourcing, Business Strategy, SaaS, Enterprise Software, Solution Architecture, Oracle, Strategic Planning, Process Improvement, Leadership, Oracle E-Business Suite, Management, Consulting, Integration, Requirements Gathering, Management Consulting, Outsourcing, Team Leadership, PMO, Project Portfolio..., Executive Management, Professional Services, Cloud Computing, ERP
Education
Drexel University 1993 — 1998
BS, Finance
IBM Global Services October 2007 - April 2009
IBM Global Services August 2003 - September 2007
IBM Global Services November 2002 - August 2003
IBM Global Services November 2001 - November 2002
IBM Global Services February 2000 - November 2001
Lockheed Martin Global Telecommunications August 1998 - February 2000
Lockheed Martin (Formerly GE Aerospace) March 1995 - August 1998
GE Aerospace April 1990 - March 1995
GE May 1984 - March 1990
Skills
Process Improvement, Program Management, PMP, Project Portfolio..., Requirements Analysis, IT Service Management, Project Management, Proposal Writing, Business Analysis, Strategy, PMO, Contract Management, Integration, Leadership, Software Project..., Change Management, Vendor Management, IT Strategy, Business Process..., Cross-functional Team..., SDLC, Project Planning, Analysis, Business Process, Management, Resource Management, Outsourcing, Management Consulting, Business Intelligence, Business Transformation, Contract Negotiation, MS Project, Project Delivery, IT Management, Governance, CRM
Education
Drexel University - LeBow College of Business 1994 — 1998
MBA, Financial Management
Villanova University 1978 — 1982
University of Connecticut
DBA in a Box, inc. August 2012 - Present
Independent Consultant February 2010 - August 2012
Rollins, Inc. November 2005 - April 2010
MBI consulting January 2010 - January 2010
Resources Global Professionals 2005 - 2005
Manhattan Associates March 2000 - February 2004
IBM July 1969 - August 1999
IBM Global Services 1975 - 1993
Skills
Process Improvement, Budgets, Six Sigma, SDLC, Quality Assurance, Management, Integration, Program Management, Cross-functional Team..., Software Documentation, Software Development, Leadership, Testing, Forecasting, Disaster Recovery, Analysis, Project Planning, Enterprise Software, Vendor Management, Quality Management, Business Analysis, Business Process..., Data Center, MS Project, Business Intelligence, Requirements Analysis, Information Technology, Visio, PMP, Business Process, SharePoint, Software Project..., PMO, Agile Methodologies, Requirements Gathering, User Acceptance Testing, Databases, Resource Management, IT Management, Systems Analysis, IT Strategy, CRM, Software Quality..., ITIL, Project Portfolio..., Microsoft Project
Education
East Carolina University 1965 — 1969
BA, Mathematics and Computer Science
Guilford College 1964 — 1965
none, general education
Bishop McGuinness Catholic High School 1960 — 1964
High School degree in General Education, College/University Preparatory and Advanced High School/Secondary Diploma Program
St. Leo's Elementary 1953 — 1960
diploma, General Studies
Guidewire Software May 2014 - Present
Guidewire Software May 2012 - May 2014
Guidewire Software May 2007 - April 2012
Guidewire Software November 2003 - May 2007
IBM Global Services June 2002 - November 2003
PricewaterhouseCoopers April 1997 - June 2002
Skills
Software Development, Technical Writing, Professional Services, Agile, Requirements Analysis, Process Engineering, Insurance, Analysis, Software Project..., Pre-sales, Full SDLC, Scrum, Agile Methodologies, Project Management, Strategy, Enterprise Software, Agile Project Management, Management, Leadership, Business Requirements, Consulting, Integration, SDLC, Business Analysis, Business Process..., SAP, Business Process, IT Strategy, PMP, SOA, Project Portfolio..., Solution Architecture, Cloud Computing, Requirements Gathering, SaaS, Business Intelligence, Enterprise Architecture, PMO, Business Process...
Education
Drexel University - College of Business and Administration 1981 — 1986
Bachelor of Science (BS), Business Admin/Computer Systems Mgt
AT&T February 2008 - Present
IBM Global Services February 2000 - February 2008
Skills
Project Management, Wireless, Team Leadership, Integration, Team Building, PMP, IT Operations, Service Delivery, Wireless Networking, Project Portfolio..., Customer Service, Program Management, Telecommunications, Data Center, Software Project..., IT Management, ITIL, Security, Vendor Management, IT Service Management, IT Strategy, PMO, Outsourcing, SDLC
Education
Dutchess Community College 1979 — 1981
Associate Applied Science, Data Processing
IBM Global Services 2008 - 2010
IBM 2006 - 2008
IBM Global Services 2004 - 2006
IBM Global Services 1996 - 2004
Advantis 1993 - 1996
Sears, Roebuck and Co. 1987 - 1993
Sears, Roebuck and Co. 1985 - 1987
Sears, Roebuck and Co. 1984 - 1985
Sears, Roebuck and Co. 1983 - 1984
Sears, Roebuck and Co. 1977 - 1983
Education
Duquesne University
Bachelor of Science, Business Administration, Management and Marketing
IBM Global Services March 2009 - July 2015
IBM Global Services January 2001 - February 2009
Skills
Program Management, Project Management, Business Analysis, Customer Service, Change Management, Disaster Recovery
Education
The George Washington University - School of Business 1995 — 1995
Certified Project Manager
Dutchess Community College 1993 — 1994
Pharmacy Technician/Assistant
Colleen's Comfy Care January 2010 - Present
IBM Global Services April 1982 - April 2009
Education
Dutchess Community College
Associates, Computer Science
Custom Hardware Engineering and Consulting Inc. - CHE August 2008 - November 2009
IBM January 2002 - November 2004
IBM January 2000 - December 2002
IBM Global Services January 1996 - December 1999
IBM August 1973 - December 1995
US Navy August 1969 - August 1973
Skills
Business Development, Management Consulting, Consulting, Management, Business Alliances, Team Leadership, Solution Selling, Customer Satisfaction, Professional Services, Sales, SaaS, Cloud Computing, Sales Operations, Leadership, Team Building, Marketing, Enterprise Software, Sales Management, Integration, Partner Management, Sales Enablement, Data Center, Operations Management, Outsourcing, CRM, Vendor Management, Selling, Channel Partners, Cold Calling, Cross-functional Team..., Business Intelligence, Go-to-market Strategy, Program Management, Direct Sales, IT Outsourcing, IT Service Management, Pre-sales, Managed Services, Sales Process, IT Strategy, Strategy, Strategic Partnerships, Salesforce.com, Software Industry, Product Management, Lead Generation, Storage, Account Management, Complex Sales, Demand Generation
Education
Drury University
BS, Business Administration
IBM January 2014 - Present
IBM August 2010 - Present
IBM January 2005 - May 2010
Ameriprise Financial October 2007 - March 2010
IBM Global Services March 1999 - December 2004
IBM August 1992 - March 1999
IBM July 1980 - July 1992
IBM September 1977 - June 1980
Skills
IT Service Management, Asset, Data Center, Storage, IT Strategy, Servers, Capacity Planning, Disaster Recovery, Solution Design, Solution Architecture, Enterprise Architecture, IT Management, Outsourcing, Integration, Service Delivery, Architecture, Software Development, AIX, Service Management, ITIL, Strategy, SAN, IT Outsourcing, Information Technology, Infrastructure, Enterprise Software, Security, System Deployment, Project Portfolio..., IT Operations, Unix, Networking, Management, Technical Architecture, Global Delivery, Virtualization, Cloud Computing, Storage Area Networks, PMP, Pre-sales, Hardware, High Availability, IT Solutions, Storage Virtualization, Cisco Technologies, Incident Management, VMware, Business Continuity, Cluster, PMO
Education
Dutchess Community College 1976 — 1978
Business Management & Computer Science
Softwired June 2012 - June 2015
iTech-CCPS June 2009 - June 2012
Jitoa Tech September 2008 - 2012
Entech Computers 2005 - 2008
CompUSA September 2004 - December 2007
IBM Global Services April 2001 - September 2002
Abbott Laboratories 1997 - 1999
Skills
Computer Hardware, Network Administration, Troubleshooting, Windows, Servers, Networking, Linux, Social Media, Active Directory, Routers, Network Security, Apple Certified, Microsoft Certified..., Sonicwall, Zyxel, Apple, VMware ESX, Virtualization, Mobile Device Management, CompTIA A+ Certification, IT Service Management, VPN, Mac, Mac OS X Server, Mac OS
Education
East Carolina University 1987 — 1991
BS, biochemistry/chemistry
Wake Forest University
Neuroscience
IBM July 1983 - Present
IBM Global Services 2002 - 2006
Skills
WebSphere Application..., Unix, Perl, Websphere, AIX, Enterprise Architecture, Linux, SOA, DB2, Java, LDAP, Windows Administration, PC repair
Education
Dutchess Community College
ELT, Electrical Technology
FDR High school
Marist College
CS, Computer Science
Twilight Studio December 2006 - Present
Alumauke 2009 - 2010
W. L. Investments LLC 2006 - 2009
Lionel L.L.C 2006 - 2008
SkySite Aerial Photography 2006 - 2008
IBM Global Services September 2002 - December 2006
Bold Kindness Entertainment January 2002 - January 2003
Education
East Carolina University 1998 — 2001
BA, Communication Arts
Strategy&, part of the PwC network September 2011 - Present
PRTM Management Consultants March 2011 - January 2014
Accenture June 2006 - March 2011
IBM Global Services July 2005 - June 2006
Skills
Strategy, Management Consulting, Mergers & Acquisitions, Competitive Analysis, Strategic Planning, Growth Strategies, Private Equity, Due Diligence, Market Sizing, Market Entry, Go-to-market Strategy, IT Strategy, Cloud Computing, Program Management, Product Management, CRM, Business Development, Management, Business Intelligence, Operational Strategy, Contract Negotiation, Governance, Product Lifecycle..., Product Innovation, Operational Due..., Software Development, Transaction Processing, Product Development, Business Process..., Telecommunications, Project Portfolio..., Analysis, E-commerce, Business Case, Strategic Consulting, Transaction Services, Technology Strategy, Product Life Cycle..., IT Governance, Branding Development
Education
Duke University - The Fuqua School of Business 2009 — 2011
MBA
James Madison University 2001 — 2005
BBA, Finance
United States Army Reserve (AGR) September 2014 - Present
Drexel University June 2012 - Present
United States Army Reserve September 2008 - September 2014
Universal Technical Resource Services, Inc. May 2012 - January 2014
Drexel University March 2009 - August 2010
United States Army Reserve April 2003 - July 2008
Drexel University September 2006 - May 2008
Lynmar Capital Group December 2004 - September 2006
IBM Global Services July 1999 - February 2004
United States Army Reserve August 1998 - March 2003
Skills
Project Management, Microsoft Office, Data Analysis, Troubleshooting, Analysis, Research, SQL, Requirements Analysis, Team Leadership, PHP, Database Design, Programming, DoD, Networking, Leadership, Integration, Active Directory, System Administration, Software Documentation, Training, Public Speaking
Education
Michigan State University 1987 — 1992
BS, Computer Science
Drexel University 1999 — 2002
MS, Information Systems
Cherokee High School 1983 — 1987
Diploma
IBM January 2014 - Present
IBM August 2011 - January 2014
IBM September 2006 - August 2011
IBM May 2001 - September 2006
IBM February 2000 - May 2001
IBM January 1999 - February 2000
IBM Global Services February 1998 - January 1999
Lockheed Martin January 1993 - June 1996
Evernet 1989 - 1991
Skills
Enterprise Software, Product Management, Go-to-market Strategy, Product Marketing, Sales Enablement, CRM, Strategy, Cross-functional Team..., Competitive Analysis, Cloud Applications, Marketing Strategy, Human Capital Management, Social Networking, Marketing Management, SaaS, Software Industry, Social Media, Cloud Computing, Solution Selling, Analytics, Strategic Partnerships, Lead Generation, Channel Partners, Portals, Messaging, Collaboration Solutions, Pre-sales, Solution Architecture, Partner Management, Business Alliances, Business Development, Leadership, Business Acquisition, Web 2.0, Mobile Devices, Professional Services, Enterprise Content..., Business Strategy, Demand Generation, Product Strategy, CRM software
Education
Duke University - The Fuqua School of Business 1996 — 1997
MBA, Business Administration and Management, General
Duke University 1982 — 1986
BSE, Electrical Engineering
Franklin high school 1978 — 1982
Veredus August 2013 - Present
Lockheed Martin July 2012 - July 2013
Lockheed Martin April 2011 - March 2013
HD Supply September 2007 - May 2009
Boehringer Ingelheim June 1998 - May 2006
IBM Global Services January 1996 - May 1998
Skills
Software Documentation, Process Improvement, Technical Writing, Data Management, Access, Data Analysis, Integration, Active Directory, Troubleshooting, Technical Support, DoD, Proposal Writing, Visio, Project Management, SQL, Quality Assurance, Software Development, Testing, Program Management, Linux, System Administration, Security, Security Clearance, Requirements Analysis, Servers, Windows, Microsoft SQL Server, Windows Server, Systems Analysis, Analysis, MS Project, SharePoint, Computer Hardware, Business Intelligence, IT Management, Enterprise Architecture, Information Technology
Education
State University of New York College at Plattsburgh 1991 — 1995
B.A., Chemistry
Dutchess Community College 1988 — 1991
A.S., Applied Science
EdSurge September 2011 - Present
Inner City Educational Technologies (ICEdT) August 2011 - Present
Springpoint September 2013 - December 2013
NYC Department of Education June 2013 - November 2013
Stanford PBL Lab March 2011 - June 2013
Hasso Plattner Institute of Design at Stanford February 2011 - December 2011
IBM Global Services July 2007 - September 2010
3131 Properties, LLC June 2006 - August 2006
3131 Properties, LLC June 2006 - August 2006
Skills
Entrepreneurship, User Experience, User-centered Design, Public Speaking, User Interface Design, Leadership, E-Learning, Educational Technology, Mobile Applications, Instructional Design, Editing, Interaction Design, Qualitative Research, User Research, Web 2.0, Analysis, Human Computer..., Program Management, HTML, Newsletters, Rapid Prototyping, Design Thinking, User Experience Design, Consulting, Web Design, jQuery, CSS, Technical Training, HTML 5, Social Media, jQuery Mobile, Javascript, PHP, Experimental Design, Survey Design, Report Writing, Thought Leadership, Blogging
Education
Stanford University 2010 — 2011
M.A., Education - Learning, Design, and Technology
Duke University 2003 — 2007
BSME, Mechanical Engineering, Economics
The Information Store July 2014 - Present
The Information Store October 2013 - July 2014
Shell Oil Company October 2012 - October 2013
LyondellBasell July 2011 - October 2012
CSC Consulting September 2007 - July 2011
CEMEX 2002 - 2007
Royal Resorts July 2002 - November 2002
IBM Global Services June 2001 - June 2002
IBM Global Services October 2000 - May 2001
IBM February 1999 - October 2000
Skills
Program Management, Business Process, Integration, Outsourcing, Strategy, Management Consulting, Management, PMO, Business Transformation, Change Management, Process Engineering, ERP, IT Strategy, Project Management, IT Service Management, CRM, Project Planning, Strategic Planning, Business Intelligence, SharePoint, SAP, Consulting, Business Development, Governance, Leadership, IT Management, Solution Architecture, Business Analysis, Mergers & Acquisitions, Risk Management, Business Process..., Professional Services, ITIL, Vendor Management, Software Development, Sarbanes-Oxley Act, Project Delivery, Enterprise Architecture, Operations Management, Project Portfolio..., Information Technology, Business Process..., Process Improvement, Team Leadership, Cross-functional Team..., Agile & Waterfall..., C++, SCADA, ERP Implementations, .NET
Education
Duke University - Fuqua School of Business 2004 — 2005
MBA, Global Executive MBA, 3.87
Tecnológico de Monterrey 1979 — 1983
Computer Science Engineer, Mathematics and Computer Science, 3.58
IBM 2012 - Present
IBM Global Services 2006 - Present
IBM 2000 - 2012
Skills
Service Delivery, Global Delivery, Cloud Computing, IT Strategy, IT Service Management, ITIL, PMP, IT Outsourcing, Solution Architecture, IT Management, Enterprise Architecture, Service Management, PMO
Education
Duke University
Bachelor's Degree, Bachelor of Arts
Shire Pharmaceuticals January 2014 - Present
Shire Pharmaceuticals April 2012 - Present
Cephalon June 2007 - March 2012
IBM Global Services 2002 - 2007
DuPont 1989 - 1996
CIGNA Group Insurance 1987 - 1989
Skills
Budgets, Process Improvement, Business Process..., Business Process, SAP ERP, SAP, Cross-functional Team..., ERP, Management, Consulting, Supply Chain Management, Business Analysis, Enterprise Software, Strategy, SAP Implementation, Pharmaceutical Industry, IT Strategy, Business Intelligence, SAP R/3, FDA, Validation, Vendor Management, Sarbanes-Oxley Act, New Business Development, Program Management, Forecasting, Team Building
Education
Drexel University - College of Business and Administration 1999 — 2003
MBA, Finance
Drexel University - College of Business and Administration 1982 — 1987
BS, Accounting and Mgmt Information Systems
Deloitte Consulting September 2007 - Present
IBM Global Services October 2002 - September 2007
CSC Consulting 2004 - 2005
PricewaterhouseCoopers June 2000 - October 2002
Skills
Enterprise Software, Professional Services, ERP, CRM, Management, Consulting, New Business Development, Marketing Strategy, Strategy, Capital Markets, Oracle E-Business Suite, Business Alliances, Business Process..., Program Management, Solution Selling, Business Intelligence, Business Process..., Management Consulting, Telecommunications, Vendor Management, IT Strategy, Business Transformation
Education
Drexel University - College of Business and Administration 1988 — 1993
Bachelor of Science (B.S.), Finance with a concentration in Economics
Drexel University - LeBow College of Business 1988 — 1993
Bachelor of Science (B.S.), Finance and Financial Management Services
CA January 2008 - Present
GlaxoSmithKline 2004 - 2008
Ajilon Consulting 2004 - 2005
IBM 2000 - 2004
IBM Global Services 1999 - 2003
Skills
Siteminder, Multi-Factor..., Federation, SSO, Identity Management, Enterprise Architecture, Solution Architecture, Cloud Computing, LDAP, SOA, ITIL, Solaris, Websphere, Multi-factor..., Virtualization, IAM, Enterprise Software, Security, SaaS, Pre-sales, Middleware, Directory Services, CISSP, Identity Federation, Unix, High Availability, System Deployment, Integration, Linux, IT Service Management, Solution Selling, Professional Services, IT Strategy, Consulting
Education
East Carolina University 2004 — 2010
Bachelor's Degree, Industrial Engineering
Ayden-Grifton 1994 — 1997
High School Diploma
Asplundh Tree Expert Co. June 2014 - Present
Exelon Nuclear May 2012 - June 2014
Constellation Energy June 2008 - May 2012
Constellation Energy November 2006 - June 2008
IBM Global Services June 2005 - November 2006
Baltimore Gas & Electric Company September 1997 - June 2005
Constellation July 1990 - September 1997
Newport News Shipbuilding February 1988 - July 1990
Skills
Process Improvement, Program Management, Energy, Project Management, Nuclear, Engineering, Business Process..., Analysis, Business Analysis, Integration, Risk Management, Power Generation, Systems Engineering, Electric Power, Change Management, Preventive Maintenance, Reliability Engineering, Project Engineering, Management, Asset Managment, Strategy, Nuclear Engineering, Budgets, Reactor, Leadership, Engineering Management, Asset Management, Contract Negotiation, Power Plants, Factory
Education
Duke University - The Fuqua School of Business 2004 — 2005
MBA, General Business
Polytechnic University 1983 — 1987
BS, Mechanical Engineering
Big Lots Stores February 2015 - Present
Ascendum Solutions April 2014 - December 2014
PCM June 2012 - April 2014
Harvest Bible Chapel Columbus 2010 - 2013
IBM Global Services August 2003 - March 2012
Beechwold Christian Church 2003 - 2009
Qwest Communications September 2000 - August 2003
Sarcom June 1996 - August 2000
Micro Center June 1989 - August 1996
Skills
ITIL, Security, Integration, Enterprise Architecture, Servers, Team Leadership, Operating Systems, Project Management, Disaster Recovery, VMware, IT Management, Data Center, System Administration, Enterprise Software, IT Operations, Unix, Networking, Process Improvement, Information Technology, Windows, Service Delivery, Storage, Troubleshooting, Software Documentation, Outsourcing, Business Process, HP, IT Service Management, VMware ESX, Cloud Computing, Technical Support, SAN, PMP, IT Strategy, Hardware, Cross-functional Team..., System Deployment, Technical Writing, IT Outsourcing, Microsoft Office, Resource Management, Vendor Management, Management, Web Design, Global Delivery, ITIL Foundation..., Desktop Publishing, Customer Engagement, Internal Audit, Managed Services
Education
The Ohio State University 1984 — 1988
Bachlors, Psychology, Computer Science
Duke University 1983 — 1983
Computer Science
Paul Hastings April 2015 - Present
AllStar Volleyball June 2010 - Present
Naked Sports Gear June 2011 - September 2015
CARD.com June 2014 - April 2015
IBM September 2012 - March 2014
IBM Global Business Services April 2010 - September 2012
IBM Global Services October 2008 - April 2010
White & Case November 2006 - October 2008
Weil Gotshal and Manges August 2005 - November 2006
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates October 2004 - August 2005
Skills
Media Relations, Public Relations, Event Planning, Project Management, Corporate Communications, Social Media, Internal Communications, Strategic Communications, Marketing Communications, Social Media Marketing, Public Speaking, Editing, Event Management, Crisis Management, Press Releases, Marketing, Business Development, Digital Strategy, Management, New Media, Digital Marketing, Integrated Marketing, Sports, Fundraising, Strategy, Training, Content Development, Newsletters, Start-ups, Entrepreneurship, B2B Marketing, Nonprofits, Social Networking
Education
New York University 2002 — 2003
School of Continuing Education
Duke University 2002 — 2002
The George Washington University 1996 — 2001
Bachelor's, International Affairs
Virginia Governor's School for Government and International Studies 1992 — 1996
High School, International Affairs
Slalom Consulting April 2015 - Present
Slalom Consulting October 2012 - March 2015
ACME Business Consulting March 2010 - September 2012
Mercer August 2007 - February 2010
IBM Global Services October 2002 - August 2007
PricewaterhouseCoopers January 2001 - September 2002
Hewitt Associates May 1997 - December 2000
Skills
Vendor Management, Project Management, Human Resources, Strategic Planning, Governance, Business Strategy, Management, Strategy, Shared Services, Outsourcing, Program Management, Change Management, Consulting, Business Process..., Professional Services, Business Transformation, Integration, Organizational..., Talent Management, Start-ups, Business Process Mapping, Leadership, Technology Process..., Software Implementation, Solution Implementation, User Experience, Business Development, Business Analysis, Mentoring, Career Development..., SaaS
Education
University of Georgia - Terry College of Business 2003 — 2005
MBA, Finance
Duquesne University 1993 — 1997
BS/BA, Accounting
Octavia International January 2014 - Present
Metawise Group, Inc. November 2003 - December 2013
Sloat Garden Center January 2002 - November 2003
IBM Global Services June 2000 - September 2001
Deloitte Consulting May 1997 - June 2000
McKesson Corporation March 1990 - May 1997
AirTrans May 1989 - February 1990
As March 1981 - April 1989
A. T. Kearney May 1978 - March 1981
DuPont June 1974 - May 1978
Skills
Project Management, Change Management, Process Improvement, Operations Management, Management, Contract Negotiation, Negotiation, Financial Analysis, New Business Development, Manufacturing, Supply Chain
Education
Drexel University - College of Business and Administration 1974 — 1976
MDA, Operations Management
The Ohio State University - The Max M. Fisher College of Business 1968 — 1974
BS Business Administration, Logistics, Materials, and Supply Chain Management
Lockheed Martin March 2005 - Present
NSTL August 2004 - March 2005
Verizon June 1999 - November 2003
IBM Global Services April 1998 - June 1999
Sunguard Capital Markets, Inc April 1997 - December 1997
Skills
Software Engineering
Education
Drexel University 2000 — 2002
Master's Degree, Information Systems
Drexel University 1994 — 1999
Bachelor of Science, Computer Science
Drexel University 1994 — 1999
Bachelor of Science, Mathematics
Camping World and Good Sam July 2014 - June 2015
Perficient April 2012 - June 2014
Alpha Natural Resources May 2011 - April 2012
Genband March 2011 - May 2011
WESCO Distribution January 2009 - March 2011
Carnegie Learning January 2010 - October 2010
Alcoa 2001 - 2008
Marconi 2000 - 2002
IBM Global Services 1998 - 2000
Paragon Solutions 1997 - 1998
Skills
Oracle E-Business Suite, ERP, Oracle Applications, Supply Chain, Oracle, PL/SQL, Order Management, Software Development, SQL, Procurement, Purchasing, Project Management, Business Intelligence, Integration, E-procurement, Advanced Pricing, Data Conversion, Inventory Management, iSupplier, Business Process Design, Order to Cash, Oracle Advanced..., Services Procurement, iProcurement, Business Process..., Business Process..., Accounts Receivable, Accounts Payable, Inventory, iExpense, AME, Workflow, Business Development, Recruiting, Training, P2P, O2C, Procure-to-Pay, Reporting & Analysis, Advanced Collections, Credit Management, TCA, MDM, Solution Architecture, General Ledger
Education
University of Pittsburgh
MSIS, Information Science
Duquesne University
Advanced Professional Certificate in Accounting
University of Pittsburgh
Bachelor of Arts (B.A.)
IBM January 2011 - March 2012
IBM 2009 - 2011
IBM Global Services March 2007 - November 2009
IBM 1999 - 2007
IBM 1997 - 1999
CGI March 1997 - August 1997
Harry Norman, Realtors 1995 - 1997
UPS 1984 - 1995
Skills
Program Management, Outsourcing, Business Transformation, Consulting, Business Analysis, Team Leadership, Management, CRM, Management Consulting, Change Management, Business Process, Project Portfolio..., Training, Leadership, Business Process..., Analysis, Human Resources, Organizational Design, Requirements Analysis, Global Delivery, Performance Management, Project Planning, PMO, Resource Management, Strategy, Business Process Design, SAP, Project Delivery, Integration, Process Improvement, Organizational..., Talent Management, Business Intelligence, Performance Improvement, Team Management, Analytics, Knowledge Management, PMP, Cross-functional Team..., HR Transformation, Service Delivery, Software Project..., Consultants, Process Transformation, Consulting Experience, Project Implementation, Outsourcing Advisory, Training/Mentoring, Leadership Education
Education
Duquesne University
Iona College
Behavioral Psychology
VIRGO March 2012 - Present
Wal-Mart2008 October 2010 - August 2011
Wal-Mart March 2008 - June 2009
Swift Transportation June 2007 - September 2007
Allied Personnel Services January 2006 - June 2006
IBM CORPORATION January 1992 - January 2004
IBM CORPORATION January 1992 - January 2004
IBM Global Services 1968 - 2004
Skills
Application Development, Lotus Notes, SQL, Access, Windows, Operating Systems, Databases, SQL Server, Linux, Visual Basic, SDLC, Testing, XML, Data Warehousing, Servers, HTML, JavaScript, MS Project, Troubleshooting, Requirements Analysis, Integration, Mainframe, Software Project..., Java, Microsoft Office, Documentation, Software Development, DB2, T-SQL, Perl, C++, Microsoft SQL Server, IIS, .NET, AJAX, Visual Studio, C#
Education
TechSkills 2009 — 2010
Certificates, Microsoft .Net and SQL
Lehigh Career & Technical Institute, Schnecksville, PA 2007 — 2007
Certificate, Tractor Trailer Driver Training
Marist College 2000 — 2002
None, Computer Science
Dutchess Community College 1976 — 1977
None, Computer science and math
Electronics Institute 1967 — 1968
Diploma, Electronics
Electronics Institute 1966 — 1968
Electrical, Electronics and Communications Engineering
Marist College
Computer Science
ACE Group July 2005 - Present
IBM Global Services July 1999 - July 2005
CIGNA Corporation July 1989 - July 1999
Skills
Project Management, DB2, Business Analysis, Testing, Analysis, Software Development, Requirements Analysis, Management, SDLC
Education
Rutgers University – Camden 1986 — 1989
BA, Computer Science
State University of New York at New Paltz 1985 — 1986
Computer Science
Drexel University 1982 — 1985
Electrical Engineering
AT&T Global Managed Services January 2014 - Present
Infinity Consulting Solutions January 2011 - January 2014
AT&T February 2008 - September 2009
IBM Global Services November 1977 - January 2008
Skills
Outsourcing, WAN, Networking, Project Management, IT Outsourcing, Change Management, Software Development, Business Development, ITIL, Telecommunications, Information Technology, Release Management, Management, Disaster Recovery, Leadership, Data Center, Cisco Technologies, Vendor Management, SAN, Program Management, PMP, Cloud Computing, Storage Area Networks, IT Service Management, Security, SaaS, IT Management
Education
Dutchess Community College 1972 — 1974
AAS, Environmental Science
Independent Consultant March 2015 - Present
IBM Global Services December 2005 - August 2014
AT&T 1997 - 2005
Skills
Databases, Enterprise Architecture, Microsoft SQL Server, Cloud Computing, Data Center, Virtualization, Data Warehousing, Solution Architecture, High Availability, IT Strategy, Servers, AIX, ETL, Unix, Integration, TCP/IP, Agile Methodologies, IT Service Management, ITIL, Rational Software..., Rational Team Concert, Software Development..., Disaster Recovery, Business Process..., VMware, PMP, Storage, Solaris, MarkLogic, XML, Oxygen XML Editor, XML Databases, XML Schema, Business Process..., eXist, XForms, Modeling, TOGAF, Strategic Communications, Ubuntu, RDF, Ontologies, Data Science, Semantic Technologies, Node.js, XQuery, Boomi, Eclipse, XPath, Hybrid Cloud
Education
Duke University 1977 — 1981
B.S., Computer Science
Lockheed Martin January 2012 - Present
Lockheed Martin January 2010 - January 2012
Lockheed Martin January 2009 - February 2010
Lockheed Martin January 2007 - January 2009
Lockheed Martin February 2006 - January 2007
IBM Global Services May 2005 - January 2006
Nestle Waters May 2004 - August 2004
Skills
Earned Value Management, Program Management, Procurement, Proposal Writing, Supply Chain, Logistics, Leadership, Management, Engineering, DoD, Security Clearance, Government Contracting, Supply Management, Aerospace, Defense, Engineering Management, Six Sigma, Military, Quality Assurance
Education
University of Denver 2010 — 2013
Master's degree, Computer and Information Systems Security/Information Assurance
Drexel University 2007 — 2009
Master's degree, Engineering Management
Drexel University 2007 — 2007
Graduate Certificate, Operations Leadership & Organizational Management
Lehigh University 2001 — 2005
Bachelor's degree, Supply Chain Management, Industrial Engineering
IBM Systems Technology Group May 2013 - Present
IBM Global Services 1981 - Present
IBM September 2009 - May 2013
IBM April 1999 - August 2009
IBM May 1981 - January 1989
Wappingers Central School District 1979 - 1981
Skills
IT Service Management, ITIL, Service Management, Team Leadership, Vendor Management, Team Building, Leadership, People Management, Computer Operations, Management, Program Management, Business Analysis, Data Center, Enterprise Software, Global Delivery, Project Portfolio..., PMP, IT Strategy, Project Management, IT Operations, Service Delivery, Resource Management, Enterprise Architecture, IT Management, Requirements Analysis, IT Outsourcing, Solution Architecture, Outsourcing, Project Delivery, Software Project..., PMO, Integration, Governance, Business Process, SDLC, Incident Management, Cloud Computing, Strategy, Disaster Recovery, Requirements Gathering, Sla, System Deployment, Business Transformation, Business Continuity, IT Transformation, Service Desk, Business Intelligence, Transition Management, Problem Management, Infrastructure
Education
Marist College 2005 — 2006
Information Technology
Dutchess Community College 1977 — 1979
AAS, Data Processing
TELUS Communications August 2003 - Present
TELUS 2003 - Present
IBM Global Services 2000 - 2003
IBM 1989 - 2003
Skills
Integration, Telecommunications, Solution Architecture, Software Project..., Enterprise Architecture, ITIL v3 Foundations..., Leadership, IT Service Management, Databases, CRM, SDLC, IT Management, Business Process, ITIL, Business Analysis, Coaching, Vendor Management, Requirements Analysis, PMO, IT Strategy, Service Delivery
Education
Durham University 1983 — 1985
Repton School, Derbyshire, UK
E3 Federal Solutions, LLC May 2013 - Present
IBM Global Services July 2011 - Present
IBM Global Business Services 2011 - Present
Duquesne University August 2007 - May 2011
Duquesne University August 2007 - March 2011
Skills
Access, Federal Financial..., Database Queries, Microsoft Office, Change Management, Proposal Support, PeopleSoft, Business Process..., Finance, Presentations, Strategic Financial...
Education
Duquesne University 2007 — 2011
BSBA, Accounting
Services Marketing, Ltd. April 2008 - Present
Indotronix International Corporation January 2009 - December 2009
Akibia (now Zensar Technologies) January 2006 - April 2008
Akibia (now Zensar Technologies) August 2004 - January 2006
IBM Global Services April 2002 - July 2004
IBM Global Services January 1999 - April 2002
IBM September 1992 - January 1999
Skills
Portfolio Management, Customer Service, Organizational Structure, Sales Management, Marketing Management, Alliances, Go-to-market Strategy, Channel, Customer Relations, New Business Development, Business Management, Strategic Planning, Business Strategy, Account Management, Team Leadership, Team Building, Product Marketing, Marketing Strategy, Market Development, Change Management, International Business, IT Service Management, Product Management, Cloud Computing, Solution Selling, Program Management, Business Planning, Management Consulting, Vendor Management, Channel Management, People Management, Start-ups, Operations Management, Data Center, Business Intelligence, Sales Support, Strategy Development, Cross-functional Team..., Product Development, P&L, Product Life Cycle..., Service Management, Consultative Selling, SaaS, Professional Services, Managed Services, Sales Process, Competitive Analysis, International Sales, Outsourcing
Education
Mount Saint Mary College 1988 — 1991
BS, Business Administration
Dutchess Community College 1985 — 1987
AAS, Business Administration
IBM Global Services October 2002 - Present
Cisco September 2013 - December 2013
Express Scripts/Medco January 2013 - September 2013
KPMG US September 2011 - December 2012
Mercedes-Benz USA April 2011 - August 2011
New York City Housing Authority May 2009 - February 2011
Medtronic August 2010 - August 2010
IBM October 2002 - September 2009
APC March 2008 - March 2009
NetApp January 2008 - March 2008
Skills
IT Strategy, Management, Siebel, Vendor Management, Oracle, CRM, Integration, PMO, Program Management, Business Analysis, Project Management, System Deployment, Solution Architecture, Web Services, Business Process..., Business Intelligence, Consulting, SDLC, Requirements Analysis, Business Process
Education
Drexel University 1994 — 1996
1994, MS Information Systems
Purdue University 1994 — 1994
Bachelor of Science (B.S.), Computer Information Systems
University of Illinois at Urbana-Champaign 1993 — 1993
Bachelor of Science (B.S.), Management Information Systems
Monash University 1989 — 1992
Bachelor of Science (B.Sc.), Compter Science & Information Systems
Singapore American School 1987 — 1989
11-12
International Community School 1981 — 1984
8-10
PXA Partners LLC April 2011 - Present
NYC Strategy & Corporate Development Professionals in Financial Services January 2011 - Present
Moodys Investor Services May 2007 - November 2010
American International Group 2004 - 2007
AIG 2004 - 2007
IBM Global Services May 1997 - May 2004
Skills
Due Diligence, Management Consulting, Strategic Planning, Program Management, Business Transformation, Corporate Development, Joint Ventures, International Project..., Financial Analysis, M&A experience, Change Management, Restructuring, Process Improvement, Portfolio Management, Market Analysis, Negotiation, Client Relationship..., IT Strategy, Software Development, Start-ups, Turnarounds, Performance Management, Training & Development, Talent Management, Business Strategy, New Business Development, Team Leadership, International Business, Microsoft Office, Financial Modeling, Valuation, Acquisition Integration, Divestitures, Mergers, Operations Management, Customer Relations, Cost Reduction, Strategy Development, Process Engineering, Risk Management, Business Planning, Business Process..., Corporate Finance, Capital Markets, Business Analysis, Team Building, Analysis, Competitive Analysis, Re-engineering, Integration
Education
Duke University - The Fuqua School of Business 1995 — 1997
MBA, Finance and Strategy
State University of New York Maritime College 1985 — 1989
BE, Electrical Engineering
Siemens Industry, Inc. 2014 - Present
Siemens Energy, Inc. 2012 - 2014
Siemens Corporation 2010 - 2012
Siemens Medical Solutions, Inc. 2007 - 2010
GlaxoSmithKline 2005 - 2007
IBM Corporation 2003 - 2005
IBM Global Services 2000 - 2003
IBM Global Services 1998 - 2000
IBM Microelectronics 1996 - 1998
Education
Duke University - The Fuqua School of Business 2002 — 2004
MBA, International Business
University of Virginia 1995 — 1996
MSc, Accounting
Western Washington University 1993 — 1995
BS, Accounting
EMD Millipore October 2014 - Present
EMD Millipore February 2014 - October 2014
EMD Millipore June 2010 - February 2014
Merck Millipore June 2010 - February 2014
Cephalon, Inc. September 2007 - May 2010
IBM Global Services April 2002 - September 2007
IBM Business Consulting Services 2002 - 2007
IBM Global Business Services 2002 - 2007
IBM Business Consulting Services 2002 - 2007
University of South Florida 2000 - 2002
Skills
Lifesciences, Pharmaceutical Industry, Biotechnology, R&D, Cross-functional Team..., Informatics, Business Strategy, Project Management, Validation, Program Management, Change Management, Data Management, Quality Assurance, Process Improvement, Biopharmaceuticals, FDA, 21 CFR Part 11, IT Strategy, Software Documentation, Business Process, GMP, Strategy, Integration, Sop, Process Simulation, Technology Transfer, Computer System..., Project Portfolio..., Drug Discovery, Management, Life Sciences, Leadership, Consulting
Education
University of South Florida 2000 — 2002
PhD
Duquesne University 1997 — 2000
Starbucks December 2014 - Present
Starbucks October 2013 - November 2014
Equifax October 2012 - July 2013
Deloitte September 2010 - September 2012
IBM Global Services May 2009 - August 2009
Deloitte February 2004 - June 2008
SSA Global (Formerly Baan Info Systems Ltd.) February 2001 - July 2002
Education
Duke University - The Fuqua School of Business 2008 — 2010
MBA
Pennsylvania State University (State College) 2002 — 2004
MS
Osmania University - St. Francis College 1997 — 2000
BS
IBM April 2015 - Present
IBM January 2007 - Present
IBM January 2004 - January 2006
IBM Global Services February 1999 - February 2004
Pershing January 1997 - February 1999
Alcatel-Lucent January 1995 - February 1997
Computer Associates (Former Legent Corporation) January 1991 - January 1995
Skills
Netcool, ITIL, Channel, Solution Architecture, Systems Management, Business Development, Websphere, IT Service Management, Pre-sales, Cloud Computing, Enterprise Software, Requirements Analysis, Enterprise Architecture, IT Strategy, Software Development, Integration, Program Management, Data Center, PMP, Disaster Recovery, IT Management, Professional Services, Leadership, SaaS, Solution Selling, Storage, Service Management, WebSphere
Education
Pace University 2010 — 2016
Pace University Seidenberg School of Computer Science and Information Systems
Drexel University
MBA, BS
Oasys International Corporation September 2014 - Present
Scitor June 2008 - September 2014
Booz Allen Hamilton 2004 - May 2008
IBM Global Services 2000 - 2004
Lockheed Martin 1997 - 2000
Skills
Program Management, Integration, Project Management, Systems Engineering, Enterprise Architecture
Education
FEAC Institute 2010 — 2010
Federal Enterprise Architecture Training Completion Certificate
The George Washington University 1993 — 1995
M.S., Systems Engineering, Engineering Management
Rutgers University-New Brunswick 1979 — 1981
B.S., Computer Science, Electrical Engineering
Drexel University 1977 — 1979
Computer Science
ITIL
ITIL Foundation in IT Service Management
IBM April 2011 - Present
IBM May 2000 - May 2010
IBM Global Services October 1997 - May 2000
Gate Petroleum Company 1992 - 1996
Payless Cashways 1982 - 1987
Skills
Data Center, Disaster Recovery, Hardware, Servers, DNS, Operating Systems, Storage, Windows Server, Security, SAN, System Administration, Storage Area Networks, Active Directory, Cluster, ITIL, IT Service Management, Integration, High Availability, Networking, IIS, Cloud Computing, Technical Support, Infrastructure, Troubleshooting, System Deployment, IT Operations, Server Architecture, Virtualization, IT Management
Education
East Carolina University 2012 — 2014
Information Assurance Certificate, Graduate
University of Maryland University College 1999 — 2005
Bachelor of Science (B.S.), Computer and Information Science, Minor in Networking
San Jacinto College 1983 — 1993
Associates of Applied Science, Data Processing
Market Edge March 2009 - Present
IBM Global Services March 1999 - December 2008
Global Groupware Solutions April 1996 - March 1999
Chipsoft Technologies 1992 - 1999
Chipsoft Technology Private Limited February 1992 - March 1996
Chipsoft Technology Pvt. Ltd. 1992 - 1995
Skills
Lotus Notes, Project Implementation, SAP, Administration, System Administration, Quality Assurance, Visio, Lotus Domino, IT Operations, IT Service Management, Software Documentation, Process Improvement, Management, Business Analysis, IT Strategy, SharePoint, Lotus, Service Delivery, IT Management, Vendor Management, SAP Security..., ITIL, DB2
Education
Drexel University 2008 — 2010
M.S, Information Systems
Karnatak University 1987 — 1991
Bachelor of Engineering (B.E.), Electronics and Communication
Oracle February 2015 - Present
Ingersoll Rand February 2012 - December 2013
Ingersoll Rand November 2008 - February 2012
Ingersoll Rand January 2008 - November 2008
Ingersoll Rand January 2005 - December 2007
Ingersoll Rand June 2002 - December 2004
PricewaterhouseCoopers June 1998 - June 2002
IBM Global Services June 1998 - June 2002
State of Florida May 1997 - June 1998
Florida State University August 1995 - August 1997
Skills
IT Strategy, Integration, CRM, Business Process..., Project Management, Process Improvement, Strategy, Siebel, Enterprise Software, SDLC, Business Analysis, Manufacturing, Cross-functional Team..., Change Management, Vendor Management, Management, Enterprise Architecture, Oracle, Business Intelligence, Software Project..., Leadership, SaaS, Software Development, Front Office, Program Management, Databases, Oracle E-Business Suite, Cloud Computing, Customer Service, Business Process, Project Planning, Consulting, Project Portfolio..., ERP, IT Management, Salesforce.com, Information Technology, Requirements Analysis, Product Management, Strategy Development, SFDC, PMO, Relationship Management, Requirements Gathering, IOT, Customer Experience
Education
East Carolina University 2008 — 2010
Master, Business Administration
Florida State University 1995 — 1998
BS, Managment Information Systems
AT&T February 2008 - April 2014
AT&T February 2008 - April 2014
IBM July 2003 - February 2008
IBM Global Services November 1981 - February 2008
Skills
Data Center, Service Delivery, CISSP, PMP, Network Security, IT Strategy, IT Service Management, IT Management, ITIL, IT Operations, Information Security..., Security, Solution Architecture, Information Technology, Information Security, Compliance
Education
Marist College 1989 — 1991
Computer Science
Dutchess Community College 1970 — 1972
SAP April 2005 - Present
IBM Global Services May 1999 - April 2005
Allusuise Lonza - Wheaton May 1991 - April 1999
Subaru 1982 - 1991
Skills
ITIL V3 Certified, Certified Public..., Certified Treasury..., Certified Management...
Education
Drexel University 1982 — 1986
MBA, Finance
Penn State University 1978 — 1982
BS, Accounting
TD December 2013 - Present
TD Bank NA May 2010 - Present
Compucom February 2010 - May 2010
TD Bank February 2009 - February 2010
Solomon Page Technology Partners August 2008 - February 2009
Merrill Lynch February 2008 - August 2008
IBM Global Services 2007 - 2008
Compucom Systems Inc 2004 - 2007
Glaxo Smithkline June 2000 - July 2004
GlaxoSmithKline 2000 - 2004
Skills
Application..., Business Analysis, SDLC, ITIL, Disaster Recovery, Vendor Management, IT Strategy, VMware, Active Directory, Enterprise Architecture, Integration, SharePoint, Virtualization, Citrix, Windows Server, Visio, Requirements Analysis, SQL, Project Management, Six Sigma, SCCM, Software Distribution, IT Management, Solution Architecture, System Deployment
Education
Immaculata University 2002 — 2007
BA, Computer Information Systems
Drexel University 1995 — 1997
DPYA 1977 — 1988
Cisco Systems, Inc. 2013 - Present
Cisco 2011 - 2013
Cisco 2009 - 2011
Cisco 2005 - 2009
Cisco 2001 - 2005
IBM Global Services 1989 - 2000
Skills
Cisco Technologies, Cloud Computing, SaaS, Cross-functional Team..., IT Strategy, Data Center, Enterprise Architecture, Program & Project..., Strategic Planning, Cost & Budget Control, Process Optimization, Quality, Process Redesign, Infrastructure Planning, Capability Improvement, Automation, Innovation, Service Delivery, Portfolio Management, Application Centric..., Sales Support, Change Management, Vendor Management, Program Management, IT Management
Education
Duke University - The Fuqua School of Business 1999 — 2000
Master of Business Administration (M.B.A.)
Indiana University of Pennsylvania 1984 — 1988
Bachelor's Degree, Computer Science & Applied Mathematics
IBM June 2005 - Present
IBM Global Services 2005 - Present
IBM June 1997 - August 2005
Skills
Windows, Disaster Recovery, Unix, Linux, Enterprise Architecture, Virtualization, IT Strategy, Data Center, ITIL, IT Operations, IT Service Management
Education
Air National Guard 1990 — 1991
Electro-Environmental Specialist
Dutchess Community College 1982 — 1984
IBM April 2014 - Present
IBM Global Services 1999 - March 2014
CIGNA 1984 - 1999
The Franklin Mint March 1973 - September 1984
Skills
ITIL, IT Management, DHCP, Virtualization, IT Strategy, Data Center, DNS, Disaster Recovery, IT Service Management, VMware ESX, Business Continuity, Integration, SDLC, VMware, Vendor Management, IT Operations
Education
Penn State university 1973 — 1974
Business Administration
Drexel University - LeBow College of Business 1972 — 1973
IBM Global Services April 1998 - Present
Carolina Ballet, Inc. 1997 - Present
Raleigh Dance Theatre July 2012 - Present
IBM July 1979 - Present
Skills
IT Outsourcing, Project Management, Cloud Computing, Database Administration, Business Intelligence, ITIL, Analytics, Statistics, Combinatorial..., Enterprise Architecture, Operations Research, Fortran, Assembly Language, Probability Theory, Classical Ballet, Nonprofits, Board of Directors, Data Warehousing, Big Data, Integration, Solution Architecture, IT Service Management, Software Engineering, Business Analytics, Enterprise Software, DB2, System Architecture, IT Strategy, IT Management, Software Project..., PMP, Technical Leadership, Software Development, IT Operations, Program Management
Education
Duke University - The Fuqua School of Business 1986 — 1994
PhD, Operations Management / Operations Research
Michigan State University 1974 — 1979
Bachelor of Science (B.S.), Computer Science
IBM July 2000 - Present
IBM Global Services 2000 - Present
IBM (eBusiness) 1970 - Present
Skills
Global Delivery
Education
Dutchess Community College 1974 — 1976
Newburgh Free Academy 1968 — 1970
CBRE February 2007 - Present
IBM Global Services June 1996 - January 2007
Dow Chemical 1988 - 1996
Skills
Change Management, Business Strategy, Strategy, Management, Sales Management, CRM, Management Consulting
Education
University of Michigan - Stephen M. Ross School of Business
MBA, Finance
Duke University
B.S., Civil Engineering
IBM Global Business Services Senior Managing ConsultantIBM2002 - Present
IBM Global Services 1998 - Present
Chevron 2002 - 2005
PricewaterhouseCoopers LLP 1998 - 2002
PECO Energy June 1995 - September 1998
Skills
Business Transformation, Supply Chain Management, Business Process Design, Business Process..., Organizational Design, IT Strategy, Management Consulting, Business Process, Program Management, Business Process..., Management, Cross-functional Team..., Leadership, Change Management, Business Intelligence, Strategy, Business Analysis, ERP, Project Portfolio..., Outsourcing, Consulting, PMO, Integration, Process Engineering, Enterprise Architecture, Process Improvement, Governance, Vendor Management, Professional Services, Stakeholder Management, Enterprise Software, Global Delivery, IT Transformation
Education
Drexel University 1982 — 1987
Penn State University 1966 — 1970
MS - Mechanical Engineering
Boehringer Ingelheim 2008 - Present
UnitedHealth Group 2006 - 2008
IBM Global Services 2004 - 2006
Wilmington Trust 2003 - 2004
Sun Oil Company (Sunoco) 2001 - 2003
University of Pennsylvania 2001 - 2002
Philadelphia Water Deplartment 1999 - 2000
Skills
Enterprise Architecture, Integration, Virtualization, Visio, Disaster Recovery, Active Directory, VMware, ITIL, Unix, Requirements Analysis, IT Management, Windows Server, SharePoint, System Administration, Vendor Management, Data Center, SDLC, Microsoft Exchange, Business Intelligence, Security, Cisco Technologies, Project Management, Software Documentation, IT Operations, Citrix, SAN
Education
Walden University 2013 — 2016
Doctor of Business Administration, Information Systems Management
Drexel University 2009 — 2011
Masters of Science, Information Science
Project Management Institute 2007 — 2007
Project Management Professional
Drexel University 1998 — 2003
Bachelors of Science, Information Systems and Technology
Johnson & Johnson January 2008 - Present
IBM Global Services 2003 - 2007
Skills
Financial Analysis
Education
Drexel University - LeBow College of Business
Phila HS for Girls
Concentrix February 2014 - Present
IBM Global Process Services May 2013 - January 2014
IBM March 2011 - April 2013
IBM Global Services January 2007 - December 2011
IBM March 2005 - January 2007
IBM Global Services October 2001 - June 2004
IBM August 1999 - August 2001
IBM Global Services July 1995 - July 1999
ibm 1991 - 1993
Skills
Outsourcing, Service Delivery, Business Development, Leadership, Account Management, IT Outsourcing, P&L Management, Go-to-market Strategy, Management, Executive Management, Sales Operations, BPO, Sales, Program Management, Business Transformation, Global Delivery, Vendor Management, IT Strategy, Customer Satisfaction, Strategy, Cloud Computing, Solution Selling, Technical Support, Customer Service, IT Service Management, Pricing, Management Consulting, Process Improvement, Networking, Customer Care Services
Education
Duke University - The Fuqua School of Business 1987 — 1989
MBA, Business
Drexel University 1980 — 1985
BSEE, Electrical Engineering
patapsco
Tekspot Consulting February 2013 - Present
Mohawk Industries March 2011 - January 2013
SAP January 2007 - February 2011
IBM Global Services January 2001 - December 2006
Ernst & Young March 1998 - December 2000
Skills
SAP R/3, Business Process, FI/CO, Project Implementation, SAP, SAP Implementation, Cross-functional Team..., SAP ERP, SAP BW, Consulting, SD, ERP, Master Data Management, ECC, Project Management, Integration, Business Process..., SAP BI, SAP MM, Master Data, IDOC, Strategy
Education
Drexel University - College of Business and Administration 1995 — 1999
Bachelor of Applied Science (B.A.Sc.), Accounting and Finance
State of North Carolina December 2011 - Present
Office of Information Technology Services , State of North Carolina September 2010 - December 2011
State of North Carolina May 2008 - September 2010
IBM Global Technology Services 2004 - March 2008
IBM 1978 - 2008
IBM Global Services 2000 - 2004
IBM Global Services 1996 - 2000
Skills
Managed Services
Education
Duke University - The Fuqua School of Business 1994 — 1995
MBA, Business
Wheaton College 1970 — 1974
BME, Music Teacher Education
Citi September 2011 - Present
Morgan Stanley June 2010 - August 2011
Gensecure Inc March 2010 - May 2010
Wachovia June 2008 - February 2010
IBM Global Services June 2005 - August 2007
Skills
Business Analysis, Analysis, Data Analysis, Process Improvement, Vendor Management, Access, Financial Modeling, Management, Project Planning, Risk Management, Budgets, Program Management, Requirements Analysis, SDLC
Education
Duke University 2007 — 2008
MS, Master of Engineering Management
Indian Institute of Technology, Madras 2000 — 2005
Bachelors & Masters, Chemical Engg
Raja Ram Mohan Roy Academy, Dehradun 1996 — 1999
High School, High School/Secondary Diplomas and Certificates
IBM Global Services June 1997 - Present
IBM Global Business Services June 1997 - Present
IBM 1997 - Present
IBM Global Business Services 1997 - Present
Skills
Enterprise Architecture, WebSphere Application..., SOA, Solution Architecture, Websphere, IT Strategy, Web Services, TOGAF, AIX, Agile Methodologies, EAI, Application Architecture, Cloud Computing, Architecture, DB2, Software Development, SDLC, IT Service Management, Middleware, Technical Leadership, Java Enterprise Edition, Software Project..., Unix, Integration, Requirements Analysis, XML, ESB, System Architecture, UML, WebSphere Portal, Data Modeling, Weblogic, Technical Architecture, Integration Architecture, Data Warehousing, Oracle, Business Process Design, WebSphere Message Broker, WebSphere MQ, JMS, WebSphere Process Server, EJB, Tomcat, IBM Websphere Commerce, SOAP, Ant, Struts, Spring, RUP, Hibernate
Education
Drexel University 1995 — 1997
MS, Computer Science
Temple University 1988 — 1993
BBA, Information Management
RF Window Global, Inc. September 2008 - Present
BearingPoint May 2005 - September 2006
IBM Global Services January 2002 - May 2005
Education
Duke University - The Fuqua School of Business 2007 — 2008
MBA, MBA
Seoul National University 2006 — 2007
MBA, MBA
Seoul National University 1995 — 2002
Bachelor of Science, Mechanical and Aerospace Engineering
VF13 Consulting 2005 - Present
Nilfisk-Advance December 2011 - November 2013
Minnesota RV 2005 - 2009
IBM Global Services 2003 - 2005
IBM Global Services 1998 - 2003
IBM 1995 - 1998
IBM 1993 - 1995
IBM 1984 - 1993
Skills
e-business, technical selling, consulative sales..., business plan, business development, business partners, lead pipeline, territory planning, manage complex deals, crm, Salesforce.com, opportunity..., Wyoming, business process, process improvement, marketing strategy, program management, product marketing, matrix management, negotiation, complex issues, operations, attention to detail, customer focus, project management, technology, vision, IT, competitive analysis, business analyst, learner, Influential, mechanical, B2B, RV, profit & loss, people management, cloud computing, integrity, responsibility, logical, business acumen, innovative, Airports, Account Management, Event Management, Small Business, Voice of Customer, Leadership, Market Segmentation
Education
Duke University - The Fuqua School of Business
Professional, IBM Advance Management Program
University of Missouri-Kansas City
Professional, Data Driven Marketing
University of Minnesota - Carlson School of Management
BS, Management
Retired and working with non profit Urban Entrepreneurship Initiative January 2015 - Present
WRN, Inc December 2006 - December 2014
Surfray August 2010 - August 2011
IBM Global Services January 2004 - December 2006
IBM July 1979 - December 2003
Skills
Direct Sales, New Business Development, Strategic Planning, Marketing, Account Management, Solution Selling, Business Development, SharePoint, Sales, Network Design, Leadership, Cross-functional Team..., Cisco Technologies, Start-ups, Management, Strategic Partnerships, Selling, Strategy, Program Management
Education
Duke University School of Law 1975 — 1979
JD / MBA, Law & Business
University of Notre Dame 1971 — 1975
Bachelor of Arts, BA, Economics, Magna Cum Laude
IBM Global Services Managing ConsultantIBM
Education
Duke University - The Fuqua School of Business 1993 — 1995
MBA
University of Virginia
4th Judicial District of Florida March 2015 - Present
Howard University July 2012 - December 2012
Lockheed Martin April 2010 - March 2012
Olgoonik Development, LLC April 2009 - April 2010
IBM Global Services September 2006 - June 2008
George Washington University February 2006 - September 2006
Defense Logistics Agency July 1994 - October 1998
E-One 1991 - 1994
Skills
Process Improvement, Government Contracting, Project Management, Program Management, Supply Chain Management, Procurement, DoD, Strategic Planning, Contract Management, Logistics, Operations Management, Proposal Writing, Government, Project Planning, Change Management
Education
The George Washington University 1980 — 1984
MBA, Marketing
Duke University 1968 — 1972
BA, ECONOMICS
IBM Global Services June 1998 - Present
Carolina Ballet 1997 - Present
IBM 1979 - Present
Skills
Cloud Computing, Data Mining, Program Management, Enterprise Architecture, IT Strategy, Solution Architecture, Business Intelligence, Big Data, Software Development, Integration, SOA, Unix, Enterprise Software, Agile Methodologies, Distributed Systems, IT Service Management, PMP, System Architecture, Technical Leadership, Business Process, DB2, Virtualization, Java Enterprise Edition, Outsourcing, Middleware, High Availability, Requirements Analysis, Software Project..., ITIL, Linux, Architecture, Websphere, SaaS, Service Management, IT Operations, Data Center, IT Management, IT Outsourcing, Storage, Technical Architecture, Analytics, Global Delivery, Business Analytics, System Deployment, Service Delivery, PMO, SDLC, Project Portfolio..., Disaster Recovery, Business Transformation
Education
Duke University 1988 — 1994
Doctor of Philosophy (PhD), Operations Research / Operations Management
Duke University - Fuqua School of Business 1986 — 1988
Master of Business Administration (MBA), Business Administration and Management, General
Michigan State University 1974 — 1979
Bachelor of Science (BS), Computer Science
Albert-Ludwigs-Universität Freiburg im Breisgau 1976 — 1977
German Studies
IBM Canada 2010 - Present
IBM Application Services January 2007 - February 2010
IBM Global Services January 2001 - December 2007
Skills
WebSphere Portal, Portlets, Websphere, DB2, Portals, J2EE, JMS, Tivoli Access Manager, JSP, WebSphere Application..., Rational Software..., Java Enterprise Edition, SDLC, Hibernate, Struts, SQL, Web Applications, Requirements Analysis, Solution Architecture, JavaScript, Integration, IT Strategy
Education
Durham College 1976 — 1978
Diploma, Computer Programmer
New2U Consulting November 2013 - Present
Campbell Soup Company April 2011 - November 2013
IBM Global Services April 1996 - April 2009
Lever Brothers 1995 - 1996
Scott Paper Company 1993 - 1995
Skills
Supply Chain Management, Business Process..., SAP R/3, Business Process, Business Transformation, Process Improvement, SAP APO, Logistics, Supply Chain, SAP, Operations Management, ERP, SAP ERP, Procurement, Program Management, Strategic Sourcing, Logistics Management, Supply Chain..., Cross-functional Team..., Vendor Management, Demand Planning, Management Consulting, Management, Change Management, Materials Management, Process Engineering, SAP Implementation, IT Strategy, Project Management, Outsourcing, Business Process..., Business Process Design, Business Intelligence, PMO, Six Sigma, Operational Excellence, Strategy, Business Analysis
Education
Drexel University - LeBow College of Business 1998 — 2000
MBA, MIS
Penn State University 1988 — 1992
BS, Business Logistics
IBM Global Services Business Development ExecutiveIBM1997 - Present
AECOM 1990 - Present
Education
North Carolina Agricultural and Technical State University 1983 — 1985
Adult Education
Duke University - The Fuqua School of Business 1979 — 1981
MBA, Business
North Carolina Agricultural and Technical State University 1974 — 1976
BS, Genetics and Biochemistry
University of North Carolina at Chapel Hill 1967 — 1971
Psychology, Chemistry
BS, MBA
Cognizant Technology Solutions May 2009 - Present
ACE Group July 2005 - May 2009
IBM Global Services July 1999 - July 2005
Education
Drexel University 1996 — 2000
M.S., Information Systems
Drexel University 1996 — 2000
Master's degree, Information Technology
SuperValu September 2007 - Present
SUPERVALU September 2007 - Present
SUPERVALU September 2007 - Present
SUPERVALU September 2007 - Present
SUPERVALU February 2007 - Present
SUPERVALU 2007 - Present
IBM Global Services September 2003 - June 2007
ING 2000 - 2003
Deluxe Corporation September 1996 - May 2000
Skills
PMP, PMO, MS Project, Clarity, TBMA
Education
Dunwoody College of Technology 1983 — 1986
Electrical, Electronics and Communications Engineering
IBM Software Service for WebSphere (SWG) April 2012 - Present
IBM Global Services July 2001 - March 2012
IBM July 2001 - March 2012
Skills
SOA, Solution Architecture, Application Architecture, Enterprise Architecture, Software Project..., Web Services, Agile Methodologies, SDLC, UML, Software Development, Smart Grid, Project Delivery, Websphere, WebSphere Application..., Java Enterprise Edition, EAI, Integration, Weblogic, Requirements Analysis, ESB, XML, Java, Business Analysis, IBM BPM, Business Process, PMP, Business Process Design, Middleware, Architectures
Education
Drexel University 1996 — 2001
BS, Computer Science
West Chester University of Pennsylvania
Citi August 2012 - Present
Citi June 2011 - August 2011
The Advisory Board Company May 2009 - August 2010
IBM Global Services July 2005 - May 2009
Education
New York University - Leonard N. Stern School of Business 2010 — 2012
MBA, Finance and Strategy
Duke University 2002 — 2005
BS, Economics
University of Massachusetts, Amherst 2001 — 2002
Transferred, Finance
PHH Corporation July 2014 - Present
PHH Corporation 2010 - July 2014
PHH Mortgage February 2001 - July 2014
IBM Global Services January 2000 - February 2001
Skills
Enterprise Architecture, SDLC, Enterprise Software, Vendor Management, Agile Methodologies, Requirements Analysis, IT Strategy, Disaster Recovery, SOA, Oracle, Business Intelligence, Business Analysis
Education
Drexel University
Bachelor of Science (BS), Computer Science
Tokyo Electron October 2009 - Present
Precision Flow Technologies August 2009 - October 2009
NXP October 1995 - August 2009
Stainless Design, Inc August 1994 - October 1995
Stainless Design, Inc August 1993 - August 1994
Bell Office Products May 1993 - August 1993
IBM Global Services September 1992 - March 1993
IBM Global Services July 1990 - September 1992
Skills
Testing, Engineering, Semiconductors, Semiconductor Industry, ISO, Automation, Troubleshooting, Manufacturing..., Systems Engineering, CVD, Manufacturing, Metrology, Hardware
Education
Dutchess Community College 1986 — 1990
AAS, Electronics Technology
GSA July 2015 - Present
Navy PEO-EIS October 2005 - July 2015
IBM Global Services October 2002 - September 2005
PwC Consulting June 1998 - October 2002
United States Navy May 1978 - May 1998
Skills
Project Management, Acquisition Systems, Organizational..., Information Technology, Leadership, Program Management, Management Consulting, Business Process..., Change Management, PMP, DoD, IT Strategy, Business Transformation, Process Improvement, Government, Business Analysis, Project Portfolio..., Business Process, Navy, Military, Procurement, IT Management
Education
University of Virginia - Darden Graduate School of Business Administration 1984 — 1986
MBA
Duke University 1974 — 1978
BSE, Biomedical and Electrical Engineering
East Meadow High School 1971 — 1974
at&t May 1999 - Present
IBM Global Services August 1988 - May 1999
Skills
Managed Services, Network Design, Outsourcing, MPLS, Network Engineering, VoIP, Telecommunications, WAN, Management, Networking, Cloud Computing, Pre-sales, Wireless, Unified Communications, Ethernet, IP, Integration, Data Center
Education
Pace University-Pleasantville/Briarcliff Campus 1992 — 1994
MIS, Information Systems
SUNY Polytechnic Institute 1986 — 1988
BS, telecommunications
Dutchess Community College 1982 — 1986
AAS, Electrical Technology
IBM Global Services
Skills
Service Delivery, IT Service Management, Sla, Data Center, IT Outsourcing, ITIL, Transition Management, Service Management, Incident Management, Problem Management, Vendor Management, Service Improvement, Outsourcing, Service Desk, IT Operations
Education
Marist College 1975 — 1977
Bachelor of Science (BS), Business Administration, Management and Operations
Dutchess Community College 1972 — 1975
Associate of Arts and Sciences (AAS), Business Administration and Management, General
IBM Global Services SAP EUTIBM2008 - Present
IBM Global Business Services 2007 - Present
Osprey Systems 1995 - 2002
Education
East Carolina University
Conxit Technology Group 2014 - 2015
Forbo 2010 - 2012
IBM 2006 - 2009
IBM Global Services 2000 - 2009
Deer Park HOA March 2002 - March 2006
IBM 2003 - 2006
Skills
Windows, Operating Systems, Help Desk Support, VPN, Troubleshooting, Business Process..., TCP/IP, Software Installation, Technical Support, DHCP, Cisco Technologies, DNS, Servers, Networking, Customer Service, Lotus Notes, Hardware, Group Policy, IT Operations, Software Documentation, Active Directory, XP, Windows 7, Wireless Networking, Laptops, WAN, Data Center, Integration, Disaster Recovery, IT Service Management, System Deployment, Network Administration, Information Technology, Databases, Security, Regedit, Windows Server, System Administration, Computer Security, Quality Assurance, ITIL, Computer Hardware, Windows XP, Visio, Virtualization, SharePoint, Microsoft Office, Project Management, Process Improvement
Education
University of North Carolina at Charlotte
B.S.B.A, Management Information Systems
Health Level 7 International 2013 — 2013
HL7 fundamentals
Central Piedmont Community College
Health Information Technology Software Support
East Carolina University 2009 — 2010
Graduate Certificate, Health Informatics
CGS Billing Services
Medical Coding and Billing ICD-9, CPT, HCPCS
TimelyText, Inc. March 2014 - March 2015
THE SOCIETY FOR TECHNICAL COMMUNICATION/CAROLINA CHAPTER COMMUNIQUE October 2010 - March 2014
TimelyText February 2012 - May 2012
IBM Global Services January 2003 - June 2009
IBM INTEGRATED SUPPLY January 2000 - January 2003
IBM January 2000 - December 2002
Skills
Editing, Customer Satisfaction, Business Control, Technical Writing, Writing, Proposal Writing, Production, Word, Documentation, Excel, Microsoft Office, PowerPoint, Technical Documentation, Customer Relations, Corporate Communications, Content Management, Software Documentation, Instructional Design, Microsoft Word, Customer Service, Microsoft Excel, Proofreading, Training, FrameMaker, Newsletters, Project Management, Adobe Acrobat, SnagIt, Manuals, Online Help, Content Development, DITA, RoboHelp, Copy Editing, Web Content, Publishing, Content Strategy, Information Architecture, Captivate, Dreamweaver, Visio, Information Design, CMS, Technical Editing, E-Learning, Blogging, SharePoint, Copywriting, XMetal, Wikis
Education
Duke University 2009 — 2010
Certificate, Technical Communications
University of North Carolina at Wilmington 1984 — 1989
B.A., Communications Studies
Wake Technical Community College
SOUTHERN WAYNE HIGH SCHOOL
Artech Information Systems April 2015 - Present
IBM Global Services January 1999 - February 2015
IBM January 1999 - February 2015
Tactical Security/Safety Techniques Enterprises, Inc. January 2004 - 2015
IBM January 1999 - October 2004
Advertising Design 1982 - 1994
Skills
Analysis, Accounting, Project Planning, Management, Business Analysis, Data Mining, Customer Service, Lotus Notes, Account Management, Finance, Financial Reporting, IT Service Management, IT Strategy, Program Management, Business Process..., ITIL, IT Management, Integration
Education
Dutchess Community College
Daugherty Business Solutions June 2014 - Present
Scantron November 2011 - October 2013
National Housing Compliance, Inc. November 2009 - November 2011
IBM CORPORATION July 2007 - August 2009
IBM CORPORATION November 2003 - June 2007
IBM Global Services January 2001 - November 2003
IBM Global Services September 1997 - January 2001
Skills
CRM, Strategy, Business Intelligence, Project Planning, Cross-functional Team..., Team Leadership, PMP, Project Management, ERP, Leadership, Management, Consulting, Strategic Planning, Business Development, Business Strategy, Marketing Strategy, Account Management, Project Delivery, Relationship Management, Communication Skills, Information Systems..., Resource Management, Contract Management, Program Management, Building Relationships, Proposal Writing, Government Proposals, Proposal Support, Solution Selling, Solution Development
Education
Duke University
B. S. Computer Science, Computer Science, Math, Sociology
IBM Global Services July 2010 - Present
Deltek November 2008 - July 2010
IBM Global Business Services May 2005 - November 2008
Skills
Business Intelligence, Data Warehousing, Cognos, ETL, Data Modeling, Business Analysis, ERP, Business Process, Requirements Analysis, Business Process..., Management Consulting, IT Strategy, Business Objects, Informatica, OLAP
Education
Duke University - Fuqua School of Business 2013 — 2014
Master of Business Administration (MBA)
Miami University 2001 — 2005
Bachelor of Science (BS), Logistics, Materials, and Supply Chain Management
St. Edward 1997 — 2001
North Highland January 2015 - Present
IBM Global Services June 2011 - January 2015
The Heritage Group May 2009 - August 2009
Avington Financial Ltd June 2007 - August 2007
Skills
Financial Modeling, Strategic Planning, Microsoft Office, PowerPoint, Research, Valuation, Strategy, Analysis
Education
Duke University 2005 — 2010
B.S.E., Mechanical Engineering
Hajoca Corporation February 2013 - Present
Hajoca Corporation July 2005 - April 2013
IBM Global Services April 2005 - August 2005
Hajoca Corporation September 2001 - April 2005
Skills
Account Management, Networking, VMware Infrastructure, VMware, VCB, vSphere, Active Directory, Project Managers, Managerial, Leadership, AIX, Storage Solutions, Data Center, Mobility Strategy, Vendor Management, POS, Enterprise Mobility, Business Intelligence, Network Engineering, Network Design, Epicor, Exchange 2010/2007/2003, Hardware Deployments, Wholesale, Purchasing
Education
Drexel University 1998 — 2003
Bachelor of Science (BS), Management Information Systems, General
Sharon Bible Fellowship Church January 2004 - Present
Collective Empowerment Ventures September 2013 - Present
African American Advisory Fellowship September 2012 - Present
Baptist Convention of Maryland/Deleware January 2013 - Present
Prince George's Baptist Association October 2011 - October 2013
IBM Global Services September 1999 - June 2008
CIGNA June 1982 - August 1999
Skills
Leadership Development, Organizational..., Public Speaking, Coaching, Team Building, Community Outreach, Leadership, Program Development, Nonprofits, Customer Service, Fundraising, Teaching, Workshop Facilitation, Conflict Resolution, Staff Development, Training, Event Planning, Team Leadership, Strategic Planning, Program Management, PowerPoint
Education
Drexel University - College of Business and Administration
New Life Bible Institute
Halifax Medical Center Director, Clinical InformaticsPoudre Valley Health System2007 - 2010
IBM Global Services 2005 - 2007
Healthlink 2004 - 2005
Education
Duke University
Bachelors
University of NC at Chapel Hill
MPH
Epic September 2011 - September 2013
Drexel University April 2008 - June 2011
IBM Global Services July 2010 - September 2010
Siemens Medical Solutions April 2009 - September 2009
Deloitte April 2008 - September 2008
Skills
Matlab, Perl, Python, SQL, Unix, Testing, Access, VMware, Windows, Networking, Healthcare Information..., Epic Systems, HL7, Data Interfaces, Project Management, Software Implementation, Quality Assurance, EMR, Visio, HTML, C++, Intersystems Cache, Integration, Troubleshooting
Education
Drexel University 2006 — 2011
BS/ MS, Computer Engineering
Delhi Public School, R.K.Puram 1997 — 2006
ACE Group July 2005 - Present
IBM Global Services July 1999 - July 2005
CIGNA Group Insurance October 1980 - July 1999
Skills
Business Analysis, Requirements Analysis, Business Process..., Management, PMO, Project Portfolio..., SDLC, PMP, Requirements Gathering, Software Project..., Program Management, Vendor Management, Disaster Recovery, IT Strategy, Process Improvement
Education
Rutgers University – Camden 1974 — 1978
BA, Mathematics
Drexel University
Masters, Information Systems
MediSked, LLC August 2014 - Present
Caradigm June 2012 - March 2014
Microsoft November 2007 - June 2012
Microsoft 2007 - 2009
MarketSoft Corporation 2001 - 2003
Second Foundation 2001 - 2001
IBM Global Services 1998 - 2000
Skills
Software Implementation, Software Project..., Healthcare IT, Requirements Analysis, Project Implementation, People Management, Cross-functional Team..., SQL, Team Leadership
Education
Duke University - Fuqua School of Business 2003 — 2005
MBA, General Management
University of Waterloo 1993 — 1998
BMath, Computer Science/Information Systems
Bishop Anstey High School
nexus digital technology December 2012 - March 2013
IBM Global Services January 2011 - June 2012
2009 -2010 Recall Total Information Management November 2009 - May 2011
2008 Apple Computer/NCO March 2008 - October 2009
Zone Media Distributors February 1991 - September 2003
Toyota Vehicle Processors, Inc. February 1993 - October 1995
Skills
Teaching English as a..., Unix Operating Systems, Mac OS X, Amiga, Electronics, Digital Audio, Apple Certified, Technical Support, Linux, AIX, VMware, Software Documentation, Security, Servers, Unix, Testing, Virtualization, Troubleshooting, Data Center, Network Administration, Disaster Recovery, Active Directory, System Administration, Computer Hardware, Windows Server, System Deployment, Hardware, Solaris, SDLC, BMC Remedy, OS X, Software Installation, Operating Systems, VMware ESX, DNS, ITIL, Citrix, Windows 7, SAN, Help Desk Support, Visio, Windows XP, Storage, IT Operations, Red Hat Linux, IBM AIX
Education
PC ProSchools 2010 — 2011
certificate, Computer and Information Sciences and Support Services
ITT Technical Institute-Eden Prairie 2005 — 2006
ITT Tech 2004 — 2006
Earlham College 1984 — 1985