IBM Global Services
IBM Services is the professional services arm of IBM, made up of business, technology and industry experts who apply advanced technology and help clients design, build and run businesses. It includes two divisions: IBM Global Business Services and IBM Global Technology Services. Headquarters: Armonk, New York, United States Founder: IBM Founded: 1995 Parent organization: IBM (1991–)
IBM Global Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at IBM Global Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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IBM Global Services Employees
Ernst & Young March 2011 - Present
IBM Global Services September 2005 - March 2011
Oracle Corporation 1999 - September 2005
American Trans Air 1994 - 1999
Skills
Oracle E-Business Suite, Oracle Applications, Strategy, Change Management, Integration, Financial Analysis, Consulting, Financial Modeling, ERP, Business Process Design, Business Process, Management, Oracle, Business Analysis, Leadership, Financials, Accounting, Business Process..., Requirements Analysis, Finance, Process Improvement, Business Transformation, Databases, General Ledger, Acquisition Integration, Shared Services, Manage Client..., Project Management, Order to Cash, Supply Chain Management, Business Development, Procure-to-Pay, Management Consulting, Accounts Payable, Business Process..., PMO, Mergers, Managerial Finance, Software Implementation, Fixed Assets, Accounts Receivable, Outsourcing, Financial Reporting, Professional Services, Performance Improvement, Cloud Computing, Divestitures
Education
Indiana University - Kelley School of Business 1989 — 1992
Bachelor's degree, Accounting, Dean's List
Embry-Riddle Aeronautical University 1989 — 1989
Aeronautical Science, Aerospace, Aeronautical and Astronautical/Space Engineering
American InterContinental University June 2012 - April 2015
American InterContinental University October 2007 - June 2012
IBM Global Services April 2000 - June 2007
Skills
Microsoft Excel, Administrative..., Student Affairs, Academic Advising, Higher Education, Staff Development, Public Speaking, Adult Education, Policy, Event Planning, Training
Education
Waubonsee Community College
Elgin Community College
Triton College
Amazon August 2015 - Present
Amazon March 2014 - August 2015
IBM Global Services August 2001 - August 2013
Matisia 2013 - 2013
Merck & Co., Inc. July 2006 - May 2010
IBM GLOBAL SERVICES DIVISION June 2004 - June 2008
Countrywide Home Loans February 2006 - August 2006
Sony Pictures Entertainment June 2005 - February 2006
IBM GLOBAL SERVICES DIVISION April 2001 - June 2004
Answerthink Consulting April 2000 - April 2001
Skills
Program Management, Business Transformation, Business Process..., Change Management, Strategy, ERP, Outsourcing, Consulting, Business Process, Leadership, SAP, Management Consulting, PMP, Project Management, Organizational..., Talent Management, Governance, Training, Management, Organizational Design, Performance Management, Integration, Business Analysis, IT Strategy, Business Process Design, Stakeholder Management, Performance Improvement, Solution Architecture, Business Process..., PMO, Vendor Management, Leadership Development, Process Improvement, Project Delivery, SDLC, SAP R/3, Human Capital Management, Organizational..., BPO, Shared Services, Project Portfolio..., Personnel Management, Human Resources, HR Transformation, Kronos
Education
UNIVERSITY OF GEORGIA, Athens 2004 — 2006
Master of Business Administration, Marketing & Customer Relationship Management
University of Georgia - Terry College of Business 2004 — 2006
MBA, Customer Relationship Management
Louisiana State University 1996 — 1998
AbD, Communications
INDIANA UNIVERSITY 1994 — 1996
Master of Arts, Speech Communication; Organizational Communication
Indiana University Bloomington 1994 — 1996
MA, Communications
Eastern Michigan University 1992 — 1993
Bachelor of Science, Political Science; Middle East History
Eastern Michigan University 1990 — 1993
BA, Political Science, Mid East History
Nativ 9 1989 — 1990
IBM March 2015 - Present
IBM Global Business Services September 2010 - Present
Systems Engineering Services June 2009 - August 2010
IBM 2000 - 2009
IBM Global Services 2000 - 2009
IBM 2003 - 2007
Embry-Riddle Aeronautical University 1995 - 2000
Skills
IT Strategy, Team Leadership, Contract Negotiation, Consumer Engagement, Mobile Application..., Healthcare, Data Analytics, Integration, Business Intelligence, User Experience, Program Management, Vendor Management, Management Consulting, Business Analysis, Business Process, Enterprise Software, Business Development, Strategy, Leadership, Management, Solution Architecture, E-commerce, Project Management, Strategic Planning
Education
Embry-Riddle Aeronautical University 1991 — 1995
Bachelor of Science, Aerospace Engineering
FCCI Insurance Group February 2013 - Present
IBM September 2010 - February 2013
IBM Integrated Supply Chain June 2006 - September 2010
IBM April 2005 - June 2006
IBM 2003 - 2005
IBM Global Services 2001 - 2003
David A. Straz, Jr. Center for the Performing Arts 1995 - 1998
Skills
Cloud Computing, Strategic Planning, Business, Project Management, Strategy, Business Strategy, IT Strategy, ITIL Service Strategy, ITIL, Strategic IT Management, IT Business Strategy, Enterprise IT Strategy, Global Operations, Global Program..., C Level Management, Management Consulting, Lead Guitar, Running, Executive Level..., Social Media, Enterprise Architecture, COBIT, SOA, Management, Outsourcing, Vendor Management, IT Service Management, Security, Consulting, Analysis, Leadership, Project Planning, Business Transformation, Business Process..., Information Technology, Business Intelligence, Project Portfolio..., Governance, PMP, Executive Management, SDLC, IT Transformation, PMO, Business Analysis, Solution Architecture, IT Management, Professional Services, SaaS, Integration, Program Management
Education
Emory University 2007 — 2009
Executive MBA, Business
Emory University - Goizueta Business School 2007 — 2009
Executive MBA, Business
University of South Florida 1998 — 2003
Information Systems Management, Business
The George Washington University 1997 — 1998
Business, Project Management
Bloomingdale High School
IBM Management/Leadership Training
Malcovery Security April 2015 - Present
ISSA (Metro Atlanta) January 2015 - Present
BorderHawk, LLC July 2014 - Present
Dell SecureWorks 2013 - 2014
Dell HCLS 2010 - 2013
Dell 2008 - 2010
IBM Global Services 2006 - 2007
IBM 2000 - 2006
IBM Global Services 1995 - 1999
Skills
Security, Solution Architecture, Cloud Computing, Storage, Managed Services, Information Security, Information Technology, Healthcare Industry, Network Security, IT Strategy, SaaS, CISSP, VMware, Project Management, Management, Disaster Recovery, Computer Security, Solution Selling, Servers, IT Service Management, Enterprise Architecture, Leadership, Account Management, Information Security..., Technical Support, Salesforce.com
Education
Elon University
BA
Discover Financial Services March 2012 - Present
VIVA USA INC June 2011 - March 2012
JPMorgan Chase 2005 - 2011
AT&T Global Services 1999 - 2004
IBM Global Services 1997 - 1999
Sears Technology Services - ADVANTIS 1986 - 1997
Skills
Change Management, Project Management, Problem Management, IT Service Management, Vendor Management, Management, ITIL, SDLC, IT Management, Data Center, Program Management, Disaster Recovery, Integration, MS Project, SharePoint, Technical Support, Requirements Analysis, Process Improvement, Quality Assurance, Business Analysis, Software Documentation, SQL, Windows, Risk Management, Team Leadership, Call Centers, Networking, Leadership, Business Intelligence, Software Project..., Visio, IT Strategy, Enterprise Architecture, Business Process..., PMO, Operating Systems, Service Delivery, Project Portfolio..., PMP, Business Process, IT Operations, Incident Management, Outsourcing, Requirements Gathering, Project Delivery, Resource Management, Information Technology, Security, IT Outsourcing, Business Requirements
Education
Eastern Illinois University 1975 — 1979
Batchelors, Pyschology & Speech Communications
ForJenn Environmental, LLC October 2013 - Present
iBridge Solutions September 2012 - October 2013
Greenfield Environmental,Inc. June 2012 - September 2013
Fulcrum Consulting LLC November 2011 - June 2012
IBM Global Services February 2005 - November 2011
itSMF USA 2001 - January 2010
ZellCom Group, LLC March 2003 - February 2005
Alternative Resources Corporation June 1997 - February 2003
Washington University in St. Louis October 1993 - June 1997
Daugherty Business Solutions January 1991 - October 1993
Skills
IT Service Management, Project Planning, Program Management, IT Management, SDLC, PMP, ISO 20000, ITIL, Service Management, COBIT, Project Management, Service Improvement, Emissions Inventory..., NESHAP, Area Source Standards, Tier II Reporting, Data Center, Consulting, Management, IT Strategy, Business Process
Education
Eastern Illinois University 1980 — 1983
Bachelor of Arts, Mass Communications
Naval Avionics 1984 — 1988
Certification, Electrical Maintenance on Naval Aircraft
Control Data Institute 1988 — 1989
Certification, C Programming
Technology Partners, Inc. (dba IMAGINE Software) July 2013 - Present
Smiling Jester Software March 2012 - Present
Tusculum College July 2008 - July 2011
IBM Global Services July 2005 - February 2008
Skills
VB6, VB.NET, C#, FoxPro, Visual Basic, Software Development, ASP.NET MVC, JavaScript, Unity3D, Microsoft Office, Software Documentation, Visual Studio, MySQL, .NET, XML, ASP.NET, Web Applications, Microsoft SQL Server, SQL, AJAX
Education
Science Hill High School 1989 — 1991
East Tennessee State University
IBM August 2014 - Present
IBM August 2012 - August 2014
IBM January 2012 - August 2012
IBM February 2010 - March 2012
IBM Corporation April 2008 - May 2010
Integrated Technology Delivery July 2006 - April 2008
IBM Global Services January 1999 - January 2001
Internet Research August 1998 - December 1998
Skills
Systems Management, Virtualization, Data Center, Service Delivery, Requirements Analysis, SOA, Unix, Architecture, IT Management, SDLC, Security, Enterprise Software, Agile Methodologies, High Availability, Software Development, Technical Leadership, Disaster Recovery, AIX, Business Analysis, Business Intelligence, OpenVPN, Cloud Computing, Cloud Storage, Cloud Applications, Network Administration, Network Architecture, Windows Server, Mac OS X, Program Management, Solution Architecture, Management, Business Process, Websphere, Global Delivery, OS X, System Deployment, Infrastructure, Servers, Firewalls, IT Operations, Architectures, Storage, Information Technology, IBM AIX, System Administration, Pre-sales, CRM, System Architecture, Solaris, Business Transformation
Education
Eastern Kentucky University 1990 — 1996
BS
University of Kentucky 1991 — 1993
Part
Clairvoyant LLC January 2014 - Present
Apollo Group October 2011 - November 2013
Apollo Group January 2009 - September 2011
Apollo Group April 2003 - January 2009
IBM Global Services January 2003 - April 2003
Cunningham Consulting October 2001 - January 2003
Integrated Information Systems November 2000 - October 2001
Integrated Information Systems April 1999 - November 2000
ICG Consulting January 1997 - April 1999
Ipro Tech April 1996 - November 1996
Skills
Project Management, Program Management, Agile Project Management, Change Management, Systems Analysis, Salesforce.com, Business Process..., Portfolio Management, Engagement Management, Agile Application..., Enterprise Systems..., Account Management, CRM, SDLC, Integration, Agile Methodologies, Strategy, Vendor Management, Scrum, Leadership, Salesforce.com..., Management, Software Development, Business Intelligence
Education
Eckerd College 1976 — 1981
Bachelor of Arts (BA), Russian Studies
AT&T / DIRECTV January 2015 - Present
CGI March 2013 - March 2014
Honeywell January 2012 - August 2012
http://JResume.com/GaryKapp September 2010 - October 2010
Honeywell April 2010 - August 2010
IBM June 2007 - April 2010
IBM Global Business Services March 2002 - June 2007
IBM Global Services November 1999 - March 2002
Honeywell Information Systems April 1995 - November 1999
AlliedSignal - Information Technology Group March 1992 - April 1995
Skills
Project Management, Disaster Recovery, Data Center, SAN, Enterprise Software, Storage, Unix, ITIL, Troubleshooting, Storage Area Networks, Virtualization, Cross-functional Team..., Hardware, Vendor Management, Management, VMware, Infrastructure, Process Improvement, Security, Outsourcing, Cisco Technologies, Integration, Software Documentation, IT Management, IT Service Management, Brocade, Performance Tuning, Team Building, Architecture, ITIL v3 Foundations..., Cloud Computing
Education
El Camino College 1975 — 1976
Cobal Programming
Southern California Regional Occupational Center 1974 — 1975
Data Processing, A
North High School 1972 — 1975
General Studies
Forever Families Adoption Ministry 2008 - Present
STORServer 2012 - April 2014
IBM 2002 - August 2012
IBM October 1999 - August 2002
IBM Global Services 1997 - 1999
HP CMS 1993 - 1996
Skills
Storage Management, Pre-sales, Training, Storage, Marketing, Virtualization, Competitive Analysis, Marketing Strategy, Professional Services, Program Management, Business Alliances, Netcool, Business Development, Sales, ITIL, Demand Generation, Sales Operations, Analysis, Strategic Alliances, Account Management, Integration, Strategic Partnerships, Solution Selling, Sales Enablement, Consulting, TSM, SaaS, Enterprise Software, New Business Development, CRM, Go-to-market Strategy, Strategy, Customer Service, Sales Management, Enterprise Architecture, Product Management, Team Leadership, Cloud Computing, Management, Partner Management, Multi-channel Marketing, Product Marketing, Channel Partners, Cross-functional Team..., Business Intelligence, Salesforce.com, Lead Generation, Data Center, Integrity, Start-ups
Education
Regis University 1997 — 1999
MBA, Business
Emory and Henry College 1988 — 1992
Bachelor’s Degree, English, Education, 3.45
IBM Global Services 2011 - Present
IBM 1997 - 2011
City of San Jose January 1978 - September 1980
Skills
Program Management, Business Analysis, Outsourcing, Pre-sales, Public Speaking, Report Writing, Organizational..., Thought Leadership, Telesales, Telemarketing, Business Development, Strategy, Professional Services, Enterprise Software, SaaS, Cloud Computing, Solution Selling, Business Alliances, Sales Enablement, Solution Architecture, Go-to-market Strategy, IT Strategy, Management
Education
Eastern Michigan University
BS, Public Administration; Music
Pace University
MBA
IBM June 2015 - Present
IBM March 2014 - May 2015
IBM December 2006 - March 2014
IBM November 2005 - November 2006
IBM February 2003 - October 2005
IBM Global Services February 2002 - February 2003
Skills
Social Business, Big Data, Collective Intelligence, Social Media Measurement, Social Software, Cloud Computing, Enterprise 2.0, Business Intelligence, Web 2.0, Collaboration Solutions, Business Analytics, Social Computing, Social Media, Program Management, Business Transformation, Requirements Analysis, Enterprise Software, Knowledge Management, Pre-sales, Solution Selling, Analytics, CRM, Business Process Design, Team Leadership, SaaS, Cross-functional Team..., Business Strategy, Solution Architecture, Business Analysis, Business Process, Software Project..., Go-to-market Strategy, Enterprise Content..., Strategy, Demand Generation, IT Service Management, Vendor Management, Business Process..., Leadership, SOA, ERP, Professional Services, Consulting, Project Portfolio..., Sales Enablement, Strategic Partnerships, Business Alliances, Integration, Management Consulting, Project Management
Education
Emory University 1989 — 1993
BBA, Business
Emory University - Goizueta Business School 1989 — 1993
Bachelor of Business Administration (BBA)
Lincoln Sudbury Regional HS 1985 — 1989
Right Management July 2010 - Present
Apex Leadership Consulting, LLC. August 2008 - July 2010
TAC Worldwide 2007 - 2008
NABI 2005 - 2007
IBM Global Services 2002 - 2005
PwC Consulting 1998 - 2002
Skills
Talent Management, Leadership Development, Organizational..., Succession Planning, Employee Engagement, Change Management, Executive Coaching, Management Consulting, Leadership, Strategy, Organizational..., Management, Career Management, Consulting, Organizational Design, Performance Management, Business Strategy
Education
Boston Institute for Psychology
Organizational Development
Eckerd College
BA, Sociology, Business Management
Reformed Theolgical Seminary
MA, Marriage & Family Therapy
Suncor Energy 2011 - 2015
Cenovus Energy 2011 - 2011
Shoppers Drug Mart 2010 - 2011
Suncor Energy 2006 - 2009
IBM Global Services 2004 - 2006
PricewaterhouseCoopers 1994 - 2004
Esso Resouces Canada Ltd 1980 - 1994
British Airways 1977 - 1979
Skills
Business Transformation, Business Process..., Business Analysis, Energy, Oil/Gas, Retail, Management Consulting, Strategy, IT Strategy, Supply Chain, SAP, Project Management, Project Portfolio..., Change Management, Vendor Management, ERP, Business Process, Supply Chain Management, Management, Project Planning
Education
Projectronics 1989 — 1989
Certificate - Project Management, Project Management
Edinburgh Napier University
Accounting and Finance
Above Grade Level - Raleigh North East June 2012 - Present
IBM Global Services June 1982 - March 2012
Datamedix, Inc. November 1981 - May 1982
REL, Inc January 1978 - November 1981
Skills
Tutoring, Customer Service, Small Business, Customer Engagement, Customer Acquisition, Troubleshooting, Hardware, System Administration, Security, Disaster Recovery, Computer Hardware, Servers, Project Management, Virtualization, Data Center, IT Service Management, Storage Area Networks, SAN, Server Architecture, Windows Server, VMware, Storage, Linux, Cloud Computing, VMware ESX, High Availability, Enterprise Architecture, IT Management, Public Speaking
Education
Florida Atlantic University 1975 — 1977
Bachelor of Science (BS), Electrical and Electronics Engineering
Edison Community College 1973 — 1975
Associate of Arts (AA), General Education
Credence Management Solutions LLC March 2015 - Present
IBM April 2013 - March 2015
CSC February 2012 - March 2013
CSC October 2007 - February 2012
IBM Global Services March 2005 - October 2007
National City Mortgage, Inc December 2003 - March 2005
IBM Global Services November 2000 - December 2003
Reynolds & Reynolds June 1992 - November 2000
Skills
Certified Project..., MS Project, Project Delivery, Cross-functional Team..., International Project..., Test Management, Business Analysis, Integration, PMP, Requirements Analysis, Program Management, SDLC, Project Management, Process Improvement, ERP, Quality Assurance, Resource Management, Test Planning, Management, Management Consulting, PMO, Business Process, Software Development, IT Strategy
Education
University of Dayton
MBA
Eastern Kentucky University
BS
Kimberly-Clark March 2014 - Present
Artech Information Systems September 2011 - March 2014
IBM Global Services January 1993 - May 2010
McDonnell Douglas Aerospace Information Services March 1986 - January 1993
Skills
z/OS, TSO, Storage, Disaster Recovery, REXX, IBM Mainframe, Mainframe, Storage Management, OS/390, Requirements Analysis, COBOL, ISPF, Unix, Data Center, RACF, IT Service Management, Operating Systems, DB2, JCL, MVS, DS4000, VSAM, IBM Utilities, AIX, CICS, High Availability, Performance Tuning, SDLC, ITIL, IT Management
Education
El Camino College 1989 — 1992
AS, Computer Information Systems
Acting (various projects) September 2012 - Present
IBM Global Services January 2006 - November 2013
Sitel June 2003 - December 2005
HP Enterprise Services 1999 - 2001
Skills
Process Improvement, Knowledge Management, Human Resources, Public Speaking, Program Management, Vendor Management, Call Center, Project Management, Outsourcing, Operations Management, Team Leadership, Six Sigma, Team Building, Acting, Creative Writing, Improvisational Comedy, Consumer Relations, Process Consulting, Call Centers, Training, Leadership, Performance Management, Customer Experience, Customer Service, Management, Customer Satisfaction, Cross-functional Team..., Strategy, Team Management, Change Management, Retail, Management Consulting, Leadership Development, Coaching, Account Management, Business Intelligence, Project Planning
Education
Eastern Michigan University 1993 — 1996
Bachelor of Science, Communications and Theatre Arts
Henry Ford Community College 1991 — 1993
Associate of Arts (AA), Theatre/Theater
TOSHIBA Global Commerce Solutions, Inc November 2013 - Present
TOSHIBA Global Commerce Solutions, Inc August 2011 - Present
RaleighCary Real Estate May 2009 - December 2014
Food Lion May 2011 - August 2011
IBM May 2001 - May 2009
IBM Global Services 1993 - 2001
Education
East Carolina University - College of Business
St. Petersburg College
Associate
salesforce.com 2012 - 2014
Hewlett-Packard 2010 - 2011
Computer Associates 2005 - 2010
IBM Global Services 2000 - 2005
Skills
Cloud Computing, Virtualization, Application Performance..., Enterprise Software, SaaS, Telecommunications, Solution Selling, Salesforce.com, Consultative Selling, Software Sales, PaaS, Direct Sales, Professional Services, Data Center, Pre-sales, CRM, Go-to-market Strategy, Management, Business Alliances, Strategic Partnerships, Sales Enablement, Channel Partners
Education
Oklahoma State University 1996 — 1998
MS
East Central University 1984 — 1987
BS
Sonic Drive-In June 2011 - Present
Objectstream July 2009 - July 2011
IBM 2008 - 2009
IBM Global Services April 2008 - April 2008
Hertz 2003 - 2008
MCI July 1993 - December 2002
Skills
SDLC, Agile Methodologies, Software Development, Java
Education
East Central University 1983 — 1988
Professionalism Matters, Inc. March 2003 - Present
Learning Tree International 2004 - May 2010
EMC Corporation 2001 - 2003
IBM Global Services 1998 - 2001
AT&T 1994 - 1998
Skills
Workshop Facilitation, Team Building, Training, Project Management, Public Speaking, Management Consulting, Change Management, Staff Development, Leadership Development, Management, Team Leadership, Strategy, Performance Management, Organizational..., Business Strategy, Analysis, Executive Coaching
Education
Emory University 1995 — 1998
MBA
Emory University - Goizueta Business School 1995 — 1998
MBA
Georgia Institute of Technology 1992 — 1994
BIE
Spelman College 1988 — 1992
BS
IBM Global Services July 2009 - Present
Kaiser Permanente IT October 2005 - July 2009
Ceridian August 2000 - October 2005
Epson America February 1988 - August 2000
Northrop Electronics October 1985 - February 1988
Skills
Process Improvement, Disaster Recovery, Customer Service, Team Building, Problem Solving, Excel, Word, Microsoft Office, Mentoring, Customer Relations, Change Management, Windows, ITIL, Troubleshooting, PowerPoint, SQL, Documentation, Visio, Analysis, Unix, Business Analysis, Outlook, IT Service Management, Photoshop, Coaching, Compliance, Teamwork, Printers, Mainframe, Crystal Reports, Microsoft Word, Software Documentation, Microsoft Excel, Servers, Leadership, SDLC, Requirements Analysis, BMC Remedy, System Administration, Training, Technical Support, Testing, Operating Systems, Vendor Management, Management, Data Center, Hardware, AIX, Enterprise Software, SharePoint
Education
University of Phoenix 1999 — 2000
No, Information Technology
El Camino College 1980 — 1983
No, Psychology
Coldwell Banker 2004 - Present
IBM Global Services 1982 - 2003
Skills
Real Estate, Negotiation, Contract Negotiation, Customer Service, Contract Management, Sellers, Selling, Marketing, Relocation, First Time Home Buyers, New Home Sales, Buyer Representation, Listings, Residential Homes, Real Estate Transactions, Investment Properties, Investors, Condos, Single Family Homes, Short Sales, Move Up Buyers, Buyers, New Homes, ABR, Referrals, Sales
Education
University of Louisville 1978 — 1980
Forsyth Technical Community College 1974 — 1975
Winston-Salem State University 1972 — 1973
Eastern Kentucky University 1968 — 1969
Business Management
LCH 1964 — 1967
Oracle June 2015 - Present
Keste January 2015 - April 2015
Independent Consultant October 2014 - January 2015
Oracle June 2014 - October 2014
Oracle May 2006 - June 2014
IBM Sales and Distribution April 2004 - May 2006
IBM Global Services August 1998 - April 2004
The Revere Group August 1996 - August 1998
Lenawee County CMH April 1993 - August 1996
Eastern Michigan University August 1991 - August 1993
Skills
Identity Management, Siteminder, GRC, Management, Solution Architecture, Cloud Computing, Enterprise Architecture, Enterprise Software, Pre-sales, IT Strategy, Security, SaaS, SOA, Professional Services, Information Security, IAM, ITIL, Disaster Recovery, SSO, Technical Architecture, CRM, Unix, SDLC, Business Intelligence, Oracle, Software Development, Business Process, Agile Methodologies, Solution Selling, Project Delivery, Architectures, Infrastructure, IT Service Management, Virtualization, Architecture
Education
Eastern Michigan University 1991 — 1993
MSIS, Business - Information Systems
Eastern Michigan University 1988 — 1991
BBA, Business
University of Mumbai 1986 — 1988
Associates, Economics
Don Bosco High School 1970 — 1980
Don Bosco High School 1970 — 1980
SSC, General
Don Bosco High School 1970 — 1980
Don Bosco High School
Empire Today May 2015 - Present
USAFR September 1987 - Present
JPMorgan Chase May 2013 - May 2015
Menlo Worldwide February 2012 - May 2013
Sears Holdings Corporation December 2009 - February 2012
Sears Holdings Management Corporation February 2009 - December 2009
Sears Holdings Management Corporation February 2007 - February 2009
The Home Depot 2001 - 2006
IBM Global Services September 2000 - January 2002
Skills
Logistics, Inventory Management, Government Contracts, Supply Chain, Supply Chain Management, Air Force, Cross-functional Team..., Military, Aircraft Maintenance, Merchandising, Stores, Command, Aviation, Budgeting, Lean Logistics, Budgets, Six Sigma, Retail, Program Management, Operations Management, Sales, DoD, Leadership, Analysis, Change Management, Management, Process Improvement, Government Procurement
Education
Keller Graduate School 1994 — 1996
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Embry-Riddle Aeronautical University 1987 — 1991
BS, Professional Aeronautics
Wright State University 2012 — 2012
Executive Certificate, Integrated Supply Chain Management, Logistics, Materials, and Supply Chain Management
Fenton High School 1983 — 1986
HS, General
Logisitcs Officer's Association University
Certificate, LEAN Applied to Business Processes
NetApp May 2007 - Present
IBM Global Services February 2004 - May 2007
Education
Durham Technical Community College 2004 — 2010
Associate in Applied Science (AAS), Networking Technology
Eastern Michigan University 2002 — 2004
N/A, Marketing
Schoolcraft College 2000 — 2002
N/A, General Business
Anderson University September 2014 - Present
Citizens Energy Group October 2011 - Present
State of Indiana May 2009 - October 2011
IBM Global Services September 2007 - April 2009
AT&T January 1987 - August 2007
Skills
Technical Leadership, Software Project..., PMP, Vendor Management, Requirements Analysis, Software Development, SDLC, IT Strategy, Project Management, Quality Assurance, Information Technology, Management, Integration, Leadership, Outsourcing, Data Center, Program Management
Education
Anderson University 2012 — 2014
Master of Business Administration (MBA)
Eastern Kentucky University 1984 — 1986
BS, Management Information Systems
University of Kentucky 1982 — 1984
Computer Information Systems, Business Administration
Contractor - Bank Of America September 2011 - March 2012
IBM Global Business Services - AT&T Account May 2010 - August 2011
Washington Oral Surgery February 2009 - August 2010
Boeing Commercial Airplanes September 2007 - February 2009
Manpower - Contractor February 2007 - September 2007
Siemens January 2006 - February 2007
Manpower: Contractor working with the IBM Project Office on the Washington Mutual Bank account July 2005 - January 2006
IBM Global Services October 2001 - March 2005
Homegrocer.com July 2000 - April 2001
Skills
Technical Support
Education
Edmonds Community College 1999 — 2001
MCP, Microsoft Networking
Church of the Nazarene January 2007 - Present
IBM Global Services July 2010 - January 2014
Front Range Community College January 2007 - May 2010
Front Range Community College January 2007 - May 2010
Skills
Technical Support, Microsoft Office, Windows Server, Windows, Team Leadership, Microsoft Excel, Active Directory, Access, Troubleshooting, System Administration
Education
Front Range Community College 2007 — 2010
AAS, Wide area networking
El Camino College 1971 — 1975
AA, Pre-Forestry
Pinellas County Government October 2014 - June 2015
Fidelity National Information Services September 2012 - April 2013
WellCare March 2011 - April 2012
PricewaterhouseCoopers 1997 - 2010
IBM Global Services 1996 - 1997
Skills
Disaster Recovery, ITIL, Oracle SQL, SDLC, IT Strategy, Enterprise Architecture, Oracle 9i, Oracle, Databases, Data Warehousing, Business Analysis, Solution Architecture, Business Process, Integration, Business Intelligence, Database Design, Unix, PL/SQL, SQL, Requirements Analysis, IT Management, Project Management, Data Modeling, ETL, Visio, SOA, ERP
Education
University of South Florida
Bachelor of Arts, English & Philosophy
Emory University 1984 — 1986
West Geauga High School
Deloitte Consulting May 2007 - Present
National Hotlines Services October 2003 - April 2007
National Hotline Services 2003 - 2007
Saint Barnabas Health Care July 2002 - May 2003
Backbone Security June 2000 - March 2001
University Computing Center February 1999 - May 2000
IBM Global Services March 1998 - August 1998
Skills
SDLC, Business Process..., Business Process..., IT Strategy, Business Transformation, Change Management, Process Improvement, Oracle, Management Consulting, Microsoft Office, Business Analysis, Business Intelligence, SQL, Strategic Planning, Microsoft SQL Server, Windows, Systems Analysis, Solution Architecture, Program Management, Requirements Gathering
Education
East Stroudsburg University of Pennsylvania 1999 — 2001
BS, Computer Science
Rowan University
Jacobs Technology Advanced Systems Group January 2011 - Present
Theatrical Combat Network 2006 - Present
RJO Productions May 2005 - Present
NCI Information Systems, Inc. June 2008 - December 2010
Datanet Systems, Inc. October 2007 - April 2008
IBM Global Services January 2006 - July 2007
Compuware April 1999 - November 2005
Erhard BMW August 1994 - March 1999
Skills
Acting, Entertainment, Theatre, Photography, Customer Service, Video Production, Music, Social Media, Screenwriting, Video, Video Editing, Public Speaking, Social Networking, Editing, Festivals, Event Planning, Stage, Rapier, Microsoft Excel, Project Management, Microsoft Office, Film, Multimedia, Troubleshooting, Event Management, Comedy, DJ, Wedding DJ, Photoshop, Short Films, Public Relations, Voice Acting, Party DJ, Festival Entertainment, Information Technology, Information Security, Information Assurance, Windows 7, Windows Vista, Windows XP
Education
University of Florida 1982 — 1984
Journalism, Political Science
Brevard Community College 1979 — 1982
Associate of Arts & Sciences, Astronomy, Economics, English, Mathematics, Photography
Ritenour Senior High School 1976 — 1979
Hoech Junior High School 1973 — 1976
Buder Elementary School 1966 — 1973
CenturyLink Technology Solutions December 2014 - Present
SunGard Availability Services December 2013 - November 2014
Savvis June 2011 - December 2013
IBM Global Services March 2007 - June 2011
Bradco Supply June 2006 - February 2007
Tyco International September 2003 - May 2006
Siemens Corporation 2001 - 2003
Siemens Business Services 2000 - 2002
Allied Riser Corporation 2000 - 2001
Equity Office Properties 1999 - 2000
Skills
Vendor Management, Disaster Recovery, IT Strategy, Strategic Planning, Customer Relations, Team Building, Budgeting, Business Management, Process Improvement, Program Management, Integration, Windows, Negotiation, Enterprise Architecture, Team Leadership, Cloud Computing, Change Management, Data Center, Operations Management, Unix, Business Strategy, Active Directory, Virtualization, IT Management, Outsourcing, Problem Solving, Cross-functional Team..., Compliance, AIX, VMware, Vendor Relations, Mergers, Budgets, Management, Citrix, Mergers & Acquisitions, IT Operations, Business Intelligence, Storage, Cisco Technologies, VMware ESX, System Administration, Infrastructure, System Deployment, Telecommunications, Pre-sales, Networking, DNS, VoIP, WAN
Education
Eastern Michigan University 1990 — 1993
BS, Economics
Western Michigan University 1985 — 1988
Economics
Manchester College 1983 — 1985
Ainsworth HS 1979 — 1983
Caris Life Sciences May 2014 - Present
Caris Life Sciences January 2013 - May 2014
Dignity Health January 2010 - December 2012
Catholic Healthcare West April 2009 - February 2010
Perot Systems November 2008 - April 2009
Perot Systems January 2008 - November 2008
Perot Systems July 2004 - December 2007
IBM Global Services September 2002 - July 2004
American Express February 2000 - September 2002
US Army 1994 - 1996
Skills
IT Governance, Program Management, Security, PMP, Risk Management, Integration, HIPAA, Management, PMO, CISSP, Governance, Information Security, Project Management, IT Management, Software Development, Information Security..., Healthcare Information..., Vendor Management, EHR, Visio, Vulnerability Assessment, Business Continuity, Business Process..., PCI DSS, Disaster Recovery, Team Leadership, Solution Architecture, Computer Security, IT Strategy, Outsourcing, Identity Management, Cross-functional Team..., Project Portfolio..., SharePoint, Process Improvement, Incident Management, Cloud Computing, Leadership, Business Analysis, Information Technology, Strategy, Network Security, Enterprise Software, Data Security, IT Operations, Analysis, Data Center
Education
University of Phoenix 1998 — 2000
M.B.A., Business Administration
Embry-Riddle Aeronautical University 1988 — 1992
B.S., Aeronautical Science
Reitz Memorial High School
CSC - Computer Sciences Corporation January 2015 - Present
CSC October 2013 - Present
CSC April 2013 - Present
CSC April 2012 - April 2013
CSC October 2008 - August 2012
CSC Consulting January 1999 - March 2008
IBM Global Services 1996 - 1999
Sara Lee 1985 - 1990
Skills
Business Intelligence, Data Management, CRM, Project Management, Performance Engineering, Big Data, Predictive Modeling, Hadoop, Database Appliances, Unstructured Data, Enterprise Search, Databases, Analytics, Data Warehousing, Architecture, Information Management, Management Consulting, IT Strategy, Enterprise Architecture, Data Migration, Outsourcing, Architectures, Agile Methodologies, Consulting, Strategy, Program Management, Solution Architecture, Cloud Computing, Requirements Analysis, Master Data Management, Business Transformation, Data Modeling, Business Process..., Data Integration, ETL, Professional Services, Integration, Data Governance, Organizational...
Education
Georgia State University - J. Mack Robinson College of Business 1984 — 1988
MBA, Finance
East Tennessee State University 1971 — 1975
B.S. Double Major, Computer Science & Industrial Technology
American Bureau of Shipping January 2012 - Present
Triple Point Technology 2009 - 2011
Agile-CIO, LLC 2006 - 2009
Infosys 2004 - 2006
Agile-CIO, LLC 2002 - 2004
John Deere 2000 - 2002
Diamond Technology & Management Consultants 1997 - 2001
IBM Global Services 1994 - 1997
Skills
Strategy, Change Management, Six Sigma, IT Strategy, Business Development, Contract Negotiation, Program Management, Leadership
Education
Dartmouth College - The Tuck School of Business at Dartmouth 2001 — 2002
Emory University 1995 — 1997
MBA
University of North Texas 1986 — 1988
MS
University of Iowa 1982 — 1986
Bachelors
Accenture May 2014 - Present
Accenture January 2013 - January 2014
IBM Global Services August 2011 - January 2013
Ethicon, Johnson and Johnson January 2010 - July 2010
Skills
Visio, SQL, Outlook, Microsoft Excel, Business Analysis, Process Improvement, PowerPoint, Access, Microsoft Office, Cognos, Citrix, SAP, Data Analysis, Analysis, SAP APO, SAP SNP, Java, MS Project, Metadata Workbench, Business Objects, Supply Chain Management, System Integration, Management Consulting, Business Process Design, Requirements Analysis, Product Management, Client Interfacing..., Organizational...
Education
Penn State University 2007 — 2011
Bachelor of Science (BS), Supply Chain and Information Systems, International Business, 3.54
East China Normal University 2009 — 2009
Study Abroad Program, Chinese and International Business, 3.89
IBM Global Services November 2000 - Present
Bulgaria and Poland September 1996 - June 1999
Skills
Contract Negotiation, Marketing Strategy, Strategic Planning, Team Leadership, Coaching, Management
Education
ITT Technical Institute-Seattle 1999 — 2001
Associate of Science (AS), Computer Systems Networking and Telecommunications
Eastern Washington University 1993 — 1997
Bachelor of Science (BS), Political Science and Government
BofI Federal Bank March 2015 - Present
Mortgage Capital Associates October 2006 - October 2014
Green Tree Financial August 2012 - May 2013
Maverick Films 2003 - 2004
IBM Global Services 1999 - 2000
Skills
Mortgage Loan..., Inside sales, Sales Operations, Operations Management, Microsoft Office, Office Management, Security Management, Credit Analysis, Sales Management, Mortgage Lending, FHA, Brazilian Jiu-Jitsu, Fitness Consulting, Muay Thai, MMA, Loan Origination, Residential Mortgages, Inside Sales, Management, Sales, Investment Properties
Education
Elon University 1992 — 1996
Bachelor of Science (B.S.), Sport Mangement
IBM July 2014 - Present
CA Technologies August 2013 - June 2014
BTO Group June 2013 - August 2013
IBM July 2012 - May 2013
IBM Corporation - Tivoli Software Group January 2003 - August 2012
Echo Technology Group January 2002 - January 2003
IBM Global Services January 2001 - January 2002
Tivoli Software - IBM Corporation December 1998 - January 2001
Computer Associates (CA) September 1981 - December 1998
Skills
Systems Management, z/OS, Software Sales, ITIL, Mainframe, Automation, Software Asset..., Linux, Unix, Enterprise Software, Sales Enablement, Pre-sales, IT Service Management, Solution Selling, Operating Systems, Professional Services, Consultative Selling, Cloud Computing, Virtualization, Asset Management, Software Industry, Asset Managment, Business Alliances, Go-to-market Strategy, Netcool, Data Center, Demand Generation, Security, Integration, Solution Architecture, Storage, Software Development, SaaS, Enterprise Architecture, Partner Management, IBM Tivoli, Storage Area Networks, High Availability, CRM, System Deployment, PaaS, Identity Management, Storage Virtualization, Websphere, Service Management, Middleware, IT Strategy, Disaster Recovery, Enterprise Storage, IBM Mainframe
Education
Edinboro University of Pennsylvania 1974 — 1981
AAS, Computer Science
The Morey Corporation June 2014 - Present
Officite April 2012 - June 2014
Elance 2013 - 2013
Spider Design, Inc. August 2011 - April 2012
SIX Card Solutions July 2009 - August 2011
IBM Global Services December 2008 - July 2009
BP June 2006 - July 2007
BP June 2005 - June 2006
BP June 2004 - June 2005
BP June 2001 - July 2004
Skills
Cloud Computing, Unix Shell Scripting, Software Engineering, PHP, PyQt, Django, Symfony, ORM, Doctrine, Python, Bash, MySQL, SEO, Web Applications, LAMP
Education
Elgin Community College
Computer Science
Harper College
Computer Science
Oracle March 2013 - Present
BlueCat October 2010 - March 2013
Verizon Business January 2010 - October 2010
AT&T Global Network Services April 2007 - October 2009
Bobcat January 2007 - April 2007
IBM Global Services October 2006 - March 2007
IBM April 2005 - October 2006
IBM/Qualex August 2004 - October 2004
Archibus Solution Centers April 2003 - March 2004
Skills
DNS, DHCP, Servers, Firewalls, VPN, Network Security, Networking, Routers, TCP/IP, Unix, Active Directory, Windows Server, Network Administration, Security, Disaster Recovery, Technical Support, VMware, Troubleshooting, Windows, Data Center, Cloud Computing, Linux, Virtualization
Education
ECPI University 2001 — 2002
IT/Networking
Elevation Media Partners September 2014 - Present
Global Eagle Entertainment August 2012 - August 2014
Boingo Wireless September 2010 - August 2012
FreeFi Networks Inc. 2004 - January 2010
Warner Bros. Online 2002 - 2004
IBM Global Services January 2000 - December 2001
Microsoft 1998 - 2000
AOL Studios 1997 - 1999
N2K Entertainment 1995 - 1996
WBCN 1988 - 1990
Skills
Business Development, Strategic Partnerships, Wi-Fi Network Business..., Inflight Entertainment, Digital Marketing, Strategy, Online Advertising, Online Marketing, Marketing Strategy, Management, Marketing, Product Development, Start-ups, Advertising, Mobile Devices, E-commerce, Leadership, New Media, Sales, Entrepreneurship, Digital Strategy, Mobile Applications, Management Consulting, Digital Media, New Business Development
Education
Emerson College 1981 — 1985
Bachelor's Degree
Harvard Extension School 1985 — 1986
Daugherty Business Solutions July 2009 - Present
IBM December 1996 - December 2008
IBM Global Services 1996 - 2005
TransUnion March 1993 - December 1996
Greenbrier & Russel February 1991 - March 1993
Accenture 1988 - 1992
Skills
Data Architecture, DB2, Data Warehousing, Integration, Pre-sales, ETL, Strategy, Enterprise Architecture, Project Management, Business Intelligence, Databases, SOA, SDLC, Data Modeling, Solution Architecture
Education
Eastern Illinois University 1984 — 1988
B.S. Business, Computer Management
Symmetry, LLC November 2014 - Present
Accenture November 2012 - August 2014
Logica, now part of CGI January 2012 - November 2012
Logica October 2010 - July 2012
Logica September 2008 - October 2010
IBM Global Services February 2008 - September 2008
SAP 2005 - 2008
Open Text Corporation 2000 - 2003
HP Bluestone Software 1995 - 2000
Skills
Enterprise Software, SaaS, Cloud Computing, Business Intelligence, Enterprise Architecture, Solution Selling, Integration, Pre-sales, Solution Architecture, IT Strategy, SOA, ERP, Business Analysis, Requirements Analysis, Business Process, Business Development, Professional Services, Strategy, Account Management, Business Process..., Consulting, Cross-functional Team..., Leadership, Management Consulting, Management, Program Management
Education
Eastern University 2003 — 2005
BA, Management of Information Systems
Penn State University 1985 — 1987
St Joseph's Prep
St. Joseph's Prep
IBM February 2011 - Present
IBM 2003 - Present
IBM Global Services April 1998 - Present
IBM Global Services April 1997 - April 1998
Dallas Systems Center IBM January 1995 - April 1997
IBM Professional Services January 1985 - January 1995
Sandia National Laboratories 1985 - 1990
PNM (Public Service Company of New Mexico) January 1978 - January 1985
Skills
AIX, Unix, CICS, Websphere, z/OS, Mainframe, WebSphere MQ
Education
The University of New Mexico - Robert O. Anderson School of Management 1975 — 1981
Eastern New Mexico University 1974 — 1975
Accounting, CIS
DNHS
Innovation Group North America February 2013 - Present
Self-Employed October 2010 - January 2013
Convergys May 2006 - November 2009
Women's Center of Jacksonville April 2005 - July 2005
Kimberly Home Pregnancy Resource Center January 2004 - June 2004
HUON Corporation May 1999 - November 1999
IBM Global Services April 1998 - April 1999
United Health Care January 1995 - July 1997
United Health Care July 1990 - December 1995
The Hartford October 1986 - July 1990
Skills
BPO, Business Process..., Program Management, Vendor Management, Management Consulting, Outsourcing, Process Improvement, Change Management, Project Management, Strategy, Business Intelligence, Business Process, Analysis, Training, Management, Business Strategy, Performance Management, Risk Management, Integration, Leadership, Consulting
Education
Eckerd College 2001 — 2004
B.A., Organizational Studies/Human Development
Dale Carnegie
Effective Speaking and Human Relations
EMC March 2012 - Present
Cisco Systems October 2006 - March 2012
IBM January 2003 - October 2006
IBM February 1999 - January 2003
IBM Global Services October 1997 - February 1999
IBM June 1996 - October 1997
IBM February 1995 - June 1996
Skills
Solution Selling, Sales Process, Selling, Business Development, Sales Operations, Strategy, Sales, Business Intelligence, Cloud Computing, Team Leadership, Enterprise Software, Direct Sales, Go-to-market Strategy, Forecasting, SaaS, New Business Development, Managed Services, Data Center, Lead Generation, Cisco Technologies, Virtualization, Client Relationship..., Storage, Leadership, Salesforce.com, Strategic Partnerships, Business Alliances, Management, Sales Enablement, CRM, Marketing, Professional Services, Channel Partners, Call Centers, Unified Communications, Pre-sales, Software Industry, Account Management, Vendor Management, Storage Solutions
Education
East Carolina University 1990 — 1994
Psychology
Second To None, Inc. April 2014 - Present
GreenPath Debt Solutions September 2011 - April 2014
AVL February 2011 - September 2011
IBM Global Services March 2009 - June 2009
Contractor Steel Company July 2002 - November 2008
Skills
Microsoft SQL Server, SharePoint, Databases, Windows, Visual Basic, JavaScript, SQL, Troubleshooting, .NET, Programming, C#, VB.NET, ASP.NET, Visio, SQL Server, Windows 7, Visual Studio, Software Development, Web Development, HTML, XML, Analysis, Help Desk Support, Database Administration, Technical Support, XP, SDLC, ASP, Information Technology, System Administration, Systems Analysis, ASP.NET MVC, jQuery, Bootstrap, HTML5, Entity Framework
Education
Eastern Michigan University 2011 — 2015
BBA, Computer Information Systems, 3.64
Henry Ford Community College 2009 — 2011
Associate, Applied Science; Computer Information Systems, 4.0
Nordstrom September 2010 - September 2014
IBM Global Services December 2007 - December 2008
AT&T Mobility April 2000 - December 2007
Skills
Active Directory, Troubleshooting, TCP/IP
Education
University of Washington-Extension
Information Systems Security Certificate
Edmonds Community College
Associate's Degree, AAS Transfer degree to University of Washington Business School.
The Goodyear Tire & Rubber Company May 2015 - Present
Decision Lens April 2014 - Present
IBM Global Services August 2011 - April 2014
NISC, an IBM Company May 2010 - August 2011
National Interest Security Company (NISC) August 2006 - May 2010
OutlookSoft July 2005 - February 2006
PeopleSoft November 2000 - January 2005
PeopleSoft USA Inc 2000 - 2005
Sand Technology Inc. 1998 - 2000
XDB Systems, Inc. 1995 - 1997
Skills
Strategy, Cloud Computing, Leadership, Strategic Planning, Management, Business Development, Pre-sales, Consulting, Public Sector, ERP, Change Management, Program Management, Integration, PMP, IT Management, IT Strategy, Business Intelligence, Executive Management, Business Process, Enterprise Architecture, Management Consulting, Business Transformation, Enterprise Software, Professional Services, Business Process..., Governance, Outsourcing, SaaS
Education
Eastern Illinois University 1982 — 1986
B.S., Business Administration, Computer Science
Lawrenceville High School 1978 — 1982
General Studies - Computer Programming
City of Atlanta July 2015 - Present
Alere, Inc. July 2010 - July 2011
Alere Health, LLC August 2010 - April 2011
IBM Global Services February 2008 - August 2010
IBM Global Business Services January 2010 - May 2010
Aetna March 2004 - December 2006
Ford Motor Company 1999 - 2004
Skills
Program Management, Agile Methodologies, SDLC, Change Management, Management, Quality Assurance, Project Management, PMP, Software Project..., Testing, Cross-functional Team..., Enterprise Software, Vendor Management, Requirements Analysis, Integration, IT Strategy, Process Improvement, Business Analysis, Outsourcing, Software Development, Project Portfolio..., Quality Management, Cloud Computing, ITIL, Scrum, Team Building, CRM, Business Intelligence, Agile, Team Management, Team Leadership, SOA, Continuous Improvement, Leadership, PMO, Vendor Relations, Application Development, Product Development, Business Process, ERP, Software Quality..., Data Warehousing, Strategy, User Acceptance Testing
Education
Eastern Michigan University 1997 — 1999
Masters, Information Systems
National Institute of Technology Warangal 1992 — 1996
Bachelor of Technology, Chemical Engineering
Masonboro Country Club October 2013 - Present
Oyster Bay Golf Links May 2011 - April 2012
Carolina National Golf Club September 2004 - June 2010
Tripoint Global (Now General Dynamics SATCOM) May 2001 - December 2004
IBM Global Services March 1998 - May 2001
Alcatel-Lucent November 1989 - March 1998
Alcatel AMTC 1990 - 1993
MSA 1985 - 1989
Skills
ERP/CRM, Project Implementation, Business Process, Business Analysis, International Business, ERP, Inventory Management, Supply Chain, Manufacturing, Process Improvement, Logistics, Customer Relations, Operations Management, Inventory Control, Forecasting, New Business Development, Purchasing, Retail, Business Planning, POS, Business Management, Business Strategy, JD Edwards, Team Management, Staff Management, Change Management, Supply Chain Management, Program Management, Management, CRM, Strategy, Project Management, Budgets, Strategic Planning, Product Management, Customer Service
Education
London Business School 1993 — 1994
Certificate, International Management
Brevard Community College
Accounting /Industrial Supervision and Management
Cumberland County College
Associate, Management Information Systems/Business Management
Florida Air Academy
IBM Global Business Services January 2014 - Present
IBM Global Business Services September 2012 - December 2013
IBM Global Business Services July 2011 - August 2012
IBM Global Services July 2010 - June 2011
IBM Global Business Services October 2002 - July 2010
EDS 1994 - 1998
Skills
Resource Management
Education
Eastern Illinois University 1983 — 1987
BA, Sociology
University of North Texas
MBA, Human Resource Management
IBM Smarter Workforce March 2015 - Present
IBM August 2013 - March 2015
Accelaway January 2009 - July 2013
IBM June 2000 - June 2008
IBM Global Services November 1997 - June 2000
IBM Global Services June 1996 - November 1997
Skills
Account Management, People Management, Project Management, Management, Leadership, Human Resources, Performance Management, Employee Relations, Organizational..., Program Management, Personnel Management, Budgets, Consulting, Business Transformation, Training, Strategic Planning, Software Documentation, MS Project, Business Development, Recruiting, Technical Recruiting, Talent Acquisition, Executive Management, Business Process..., Talent Management, Cross-functional Team..., Strategy, CRM, Staff Development, Leadership Development, Management Consulting, Operations Management, Integration, Change Management, Data Center, Outsourcing, Sales, Product Development, System Administration, Coaching, Business Strategy, Vendor Management, Deferred Compensation, Enterprise Software, Team Building, Project Planning, Process Improvement, Requirements Analysis, Negotiation, Employee Engagement
Education
Regis University 2012 — 2013
Master of Science (MS), HR Organizational Leadership, 3.96
Eastern Michigan University 1988 — 1993
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
American Specialty Cars November 2014 - Present
E2B Teknologies April 2014 - November 2014
Kyocera Display America (Formerly Optrex America, Inc) 2003 - April 2014
Optrex America, Inc. April 2001 - 2003
IBM Global Services 1998 - 2001
Pilot Industries, Inc. 1995 - 1998
Woodbridge Foam Corporation 1993 - 1995
Skills
ERP, IT Management, EDI, Troubleshooting, Microsoft SQL Server, Reporting & Analysis, SSRS, SSIS, Microsoft Excel, MS Excel Pivot Tables, Disaster Recovery, SQL, Business Intelligence, Project Management, Management, Cross-functional Team...
Education
Eastern Michigan University 1995 — 1998
Masters, Business Administration
Western Michigan University 1986 — 1991
Bachelor's of Science, Aircraft Engineering
IBM September 2012 - Present
IBM Global Services April 2012 - September 2012
Skills
Workday, Integration Architecture, HCM Processes & Forms, XML, XSLT, Reporting & Analysis, HTML 5, HTML, CSS, CSS2, CSS3, Advanced CSS, JavaScript, jQuery, Eclipse, Technical Documentation, Communication Skills, Consulting, MySQL, Windows, PHP, Microsoft SQL Server, SQL, AJAX, Database Design, Integration, Web Services, Shell Scripting
Education
Eastern Michigan University 2008 — 2010
Teacher Certification, English/Language Arts Teacher Education, 4.0
University of Michigan
Bachelor of Arts (B.A.), English
MetaMAP, Inc. November 2005 - Present
IBM Global Services February 1990 - August 2005
Martin Marietta Aerospace October 1982 - February 1990
Education
Eastern Kentucky University 1973 — 1977
Bachelor's degree, Computer Electronics/Data Processing, 3.0
IBM Canada 2008 - Present
IBM Canada Ltd. May 2008 - February 2014
IBM Global Services May 1997 - May 2008
Skills
IT Service Management, PMO, Project Delivery, IT Management, Requirements Analysis
Education
École de technologie supérieure 1994 — 1997
Certificate, Telecomm
Access Community Health Network July 2012 - Present
IBM Global Services January 2008 - June 2012
JBO Consulting January 2000 - December 2008
International Code Council January 2006 - December 2007
West Coast Charters January 1991 - December 1999
EQ Financial 1997 - 1998
Skills
Windows Server, Disaster Recovery, TCP/IP, VMware, Servers, Active Directory, VMware ESX, Microsoft Exchange, Troubleshooting, Service Delivery, Operating Systems, Virtualization, Unix, Network Administration, IT Management, Citrix, System Administration, IT Operations, Data Center, Security, DNS, ITIL, SAN, High Availability, Storage Area Networks
Education
Eastern Illinois University 1990 — 1993
Bachelor of Science (BS), Computer Science
GlobalConnect December 2008 - Present
Coca-Cola Refreshments 2012 - 2013
IBM Global Services May 2008 - December 2008
BearingPoint April 2007 - May 2008
Fujitsu Consulting June 2006 - April 2007
Coca Cola Enterprises February 1999 - May 2006
Alltel Information Services April 1997 - February 1999
Stephens Inc December 1992 - March 1997
Ann Arbor Transportation Authority October 1990 - December 1992
Skills
SAP HR, Organizational..., ESS, SAP, HRIS, MSS, Personnel Management, Recruiting, SAP R/3, SAP ERP, SAP Portal, ERP, SAP Implementation, Business Process
Education
Webster University 1993 — 1995
Master of Arts, Computer Resources and Information Management
Eastern Michigan University 1988 — 1991
Bachelor of Science, Office Automation
IBM Global Services 2005 - Present
Skills
Business Analysis, Program Management, Team Leadership, Vendor Management, IT Strategy, Management, Project Management, Solution Architecture, PMP, Software Project..., Business Intelligence, Change Management
Education
Ecole nationale polytechnique 1987 — 1992
Master’s degree in Engineering, Industrial engineering, Engineer
Lycée Descartes - Académie d'Aix-en-Provence 1982 — 1987
Baccalauréat série ''C'', Scientific (Mathematics)
FRANZÖSISCHE SCHULE FRANKFURT 1981 — 1984
High school, Mathematics and Statistics
IBM November 2014 - Present
IBM January 2005 - October 2014
IBM - Global Services March 2004 - January 2005
IBM - Lotus January 2002 - March 2004
IBM - Lotus February 1998 - January 2002
Skills
Application Management..., Global Delivery, Service Delivery, IT Service Management, IT Outsourcing, IT Management, IT Operations, Outsourcing, Account Management, Solution Architecture, Management, IT Strategy, Software Development, Testing, Lotus Domino, Security, Professional Services, SaaS, Requirements Analysis, ITIL, Team Management, Enterprise Architecture, Leadership, Project Portfolio..., Organizational..., Organizational..., Analytical Reasoning, IT Infrastructure..., Clear and Concise..., Long-term Customer..., Crisis Communications, Effective Communication, Employee Training, Key Account Management, Collaborate With..., Strategic Planning, Lotus Notes, Platform Symphony, Sametime, Budgeting, Finance, Resourceful..., Enhanced Internal..., Productivity, Methodical Attention To..., Business Proposals, Customer Accounts, Operational Streamlining, Performance Assessments, Employee Retention
Education
Eastern Nazarene College
Bachelor's of Science, Business Administration
IBM Global Business Services September 2014 - Present
IBM Global Business Services October 2011 - September 2014
IBM Global Business Services November 2005 - October 2011
IBM Global Services November 2003 - November 2005
IBM Global Services August 1998 - November 2003
Skills
Capacity Planning, Databases, Security, AIX, Operating Systems, Windows Server, Unix, Linux, Service Delivery, Software Documentation, Disaster Recovery, Project Management, Cloud Computing, Process Improvement, System Administration, Data Center, Servers, Troubleshooting, Solaris, Testing, TCP/IP, Technical Support, Networking, ITIL, Management, Software Installation, IT Service Management, IT Management, Information Security, IT Operations, Virtualization, Integration, VMware, Help Desk Support, Storage, System Deployment, Business Continuity, SAN, Active Directory, Solution Architecture, IT Strategy, High Availability, VMware ESX, Enterprise Architecture, Vendor Management, Storage Area Networks, SharePoint, IBM AIX
Education
Elizabeth City State University 1994 — 1998
BS, Computer Information Science, Business Management
Bethel High 1991 — 1994
State Street Global Advisors May 2011 - Present
IBM Global Services October 2007 - May 2011
Ultra Electronics Tactical Communications July 2010 - August 2010
Beaconsfield Golf Club February 2010 - March 2010
IBM Software Group May 2005 - August 2006
Skills
Business Analysis, Financial Modeling, Requirements Analysis, Business Intelligence, Testing, Project Management, Databases, Analysis, Quality Assurance, Telecommunications, Management, Software Project..., SDLC, Integration, SQL, Agile Methodologies, MS Project, Business Process, ITIL, Java, Software Documentation, Software Quality..., DB2, Software Engineering, Business Requirements
Education
Ecole de Management de Lyon 2010 — 2010
International MBA, Exchange
HEC Montréal 2009 — 2010
Master of Business Administration, Finance, General Management
University of Toronto 2002 — 2007
Bachelor of Applied Science and Engineering, Electrical Engineering
Ingram Content Group June 2011 - Present
Mahindra Satyam July 2007 - June 2011
IBM Global Services December 2000 - May 2007
Square D (Schneider Electric) October 1999 - November 2000
Square D (Schneider Electric) July 1996 - September 1999
American General Life and Accident Insurance Company February 1992 - June 1996
Service Merchandise May 1989 - January 1992
United States Army August 1985 - May 1989
Skills
DB2, Mainframe, Disaster Recovery, z/OS, Performance Tuning, Process Improvement, COBOL, Database Administration, JCL, SQL, Unix, Databases, IBM Mainframe, TSO, Replication, Database Design, ISPF, Relational Databases, Database Admin, Websphere, Stored Procedures, SQL Tuning, Software Development, IBM iSeries, Data Modeling, Operating Systems, CICS
Education
East Tennessee State University 1979 — 1984
Bachelor's degree
Xerox December 2013 - Present
Citi December 2011 - November 2013
Intercomp Global Services February 2010 - December 2011
Intercomp Global Services July 2008 - January 2010
IBM Global Services December 2005 - February 2007
Viking River Cruises May 1995 - April 2004
Four Seasons Hotels and Resorts March 1995 - May 1995
Surya Samudra Beach Garden October 1994 - January 1995
Skills
Quality Control, Payroll, Human Resources, SharePoint, Excel, SharePoint Designer, PeopleSoft
Education
Institut de Gestion Sociale, IGS 2004 — 2005
Postgraduate, Human Resources
Ecole Hôtelière de Lausanne 1992 — 1994
Hotel Management
Nielsen Company 2012 - Present
Ultimate Medical Academy - Florida 2009 - 2012
Home Shopping Network (HSNi) - (IAC) 2006 - 2009
Gifts.com - (IAC) January 2007 - August 2008
The Home Depot 2004 - 2006
Kraft Foods 2002 - 2002
IBM Global Services 1998 - 2001
Skills
Employee Engagement, Performance Management, Employee Relations, Human Resources, College Recruiting, Training, Recruiting, Leadership, Leadership Development, Emotional Intelligence, Personnel Management, Talent Acquisition, Budgets, Succession Planning, Management, Organizational..., Employee Training, Analysis, Strategy, Exit Interviews, Onboarding, Strategic Planning, Program Management, Diversity & Inclusion, Collective Bargaining
Education
Regent University 2004 — 2006
MBA / HR concentration, Business / Human Resources
Eastern Kentucky University 1994 — 1997
Bachelor of Science (B.S.), Psychology
Eastern Kentucky University
B.A., Speech Communications
CenterState Bank Central Florida, N.A. March 2013 - Present
CenterState Bank March 2013 - Present
PMI Space Coast January 2013 - March 2014
Harris Corporation October 2010 - March 2013
PMI Space Coast January 2010 - December 2012
TD Bank / Previously Riverside National Bank September 2006 - October 2010
Harris Corporation October 2003 - September 2006
IBM Global Services January 1999 - May 2003
IBM Global Services June 1996 - January 1999
Big Sky Technologies Inc May 1992 - June 1996
Skills
Project Management, Project Planning, Project Coordination, Software Project..., Agile Project Management, Project Finance, Organizational..., Program Management, PMO, PMO Development, PMO Design, PMO Services, PMO set-up, Presentation Development, Presentations, Technical Presentations, Presentation Coaching, Lotus Notes, Lotus Domino, Microsoft Office, Microsoft Excel, Microsoft Word, MS Project, Disaster Recovery, SDLC, Business Process..., Leadership, SharePoint, Process Improvement, Six Sigma, Certified Project..., Management, Project Portfolio..., Vendor Management, Visio, Telecommunications, Requirements Management, Training, Resource Management, Proposal Writing, Human Resources, Management Consulting, Networking, Testing, Change Management, Risk Management, PMI, Information Technology, PMP, System Administration
Education
Trinity College 2001 — 2003
BS, Applied Science and Technology
Brevard Community College 1984 — 1985
General Education
DeVry Insitute of Technology 1976 — 1978
AS, Computer Engineering Technology
Eau Gallie High School 1973 — 1976
ADP GlobalView Americas June 2012 - Present
ADP Comprehensive Outsourcing Services July 2008 - June 2012
ADP Comprehensive Outsourcing Services August 2005 - July 2008
Kellogg, Brown, & Root January 2005 - July 2005
Kellogg, Brown, & Root March 2004 - January 2005
INVESCO Retirement Plan Services 1999 - 2004
Meta4 USA 1998 - 2000
IBM Global Services 1996 - 1998
Hewitt Associates 1994 - 1996
Federal Reserve Bank of Atlanta May 1990 - October 1994
Skills
Business Intelligence, Software Project..., Process Improvement, Business Analysis, SDLC, Business Process..., Vendor Management, Change Management, Six Sigma, Business Process, Operations Management, Project Portfolio..., Program Management, Outsourcing, Requirements Analysis, PMP, PMO, Integration, Cross-functional Team..., Leadership
Education
Southern Polytechnic State University 2014 — 2015
Master's Degree, Systems Engineering
Southern Polytechnic State University 2012 — 2013
Master's Degree, Quality Assurance
Georgia State University - J. Mack Robinson College of Business 1989 — 1992
Master's Degree, Business with a specialization in Decision Science
Emory University 1985 — 1989
BA, Mathematics and Economics
Kaiser Permanente July 2013 - Present
ABS Associates, Inc. August 2008 - April 2013
ABS Associates, Inc. October 2007 - January 2011
JP Morgan Chase August 2005 - October 2007
JPMorgan Chase 2005 - 2007
IBM Global Services April 2005 - July 2005
IBM Global Services August 2004 - April 2005
Zurich North America Insurance February 2001 - August 2004
Zurich North America Insurance January 2000 - February 2001
Intercargo Insurance October 1996 - December 1999
Skills
Peregrine, XP, Outlook, Active Directory, Microsoft Office, System Administration, Software Documentation, Technical Support, Windows 7, Windows Server, Integration, ITIL, Help Desk Support, Lotus Notes, Process Improvement, Troubleshooting, Incident Management, Operating Systems, Call Centers, Training, Networking, Project Management, Team Leadership, Citrix, Computer Hardware, Service Desk, IT Operations, Disaster Recovery, Management, Technical Staff..., Coaching Staff, Customer Support, Staff Management, SharePoint, Windows XP, IT Management
Education
Elgin Community College 2011 — 2013
Associate of Applied Science, Management
Help Desk Institute 2007 — 2007
Certification, Help Desk Manager
Help Desk Institute 2007 — 2007
Certification, Support Center Analyst
Help Desk Institute 2007 — 2007
Certification, IT Infrastructure Library (ITIL) Foundations
Help Desk Institute 2006 — 2006
Certification, Help Desk Associate
Elgin Community College 1996 — 1999
Associates, Applied Science
Spherion July 2007 - Present
MCI WorldCom November 1998 - July 2004
IBM GLOBAL SERVICES June 1996 - November 1998
US Navy January 1978 - March 1996
Education
Southern Illinois University, Carbondale 2005 — 2006
BS, Workforce Education and Development
Elgin Community College 2003 — 2005
AS, General studies
General Motors May 2014 - Present
Steelcase September 2010 - May 2014
IBM Global Business Services June 2003 - October 2008
IBM Global Business Services November 2002 - May 2003
IBM Global Services December 2001 - November 2002
IBM June 2001 - December 2001
United Parcel Service March 2001 - June 2001
Wachovia Bank Card Services June 1997 - September 2000
Skills
Troubleshooting, HTML, CSS, PHP, JavaScript, MySQL, Joomla, XHTML, CSS3, WordPress, Drupal, SQL, RDBMS, Microsoft Exchange, Microsoft Office, Servers, Active Directory
Education
SPSU - Master of Science IT 2014 2011 — 2014
Master of Science, Information Technology
University of Georgia - Terry College of Business 1995 — 2000
BBA, Management Infomation Systems
Emory University
IBM February 2002 - Present
IBM Managed Security Services 2002 - Present
IBM Global Services 1996 - Present
IBM Internet Security Systems 2003 - September 2008
Skills
Security, Network Security, Intrusion Detection, Information Security..., CISSP, ITIL, Cloud Computing, PCI DSS, Computer Security, Firewalls, Information Security, VPN, Incident Management, Business Continuity, Cisco Technologies, Disaster Recovery, IT Service Management, Vulnerability Management
Education
Elmira College 1986 — 1990
Servpro Industries October 2012 - June 2014
Safety National March 2012 - August 2012
Tower Hill Insurance Services July 2009 - March 2012
Eastern Kentucky University December 2008 - May 2009
Eastern Kentucky University December 2008 - May 2009
IBM Global Services April 2003 - September 2008
IBM Global Services December 2001 - April 2003
Lexmark June 2000 - December 2001
Lexmark International June 1997 - June 2000
Skills
Testing, Quality Assurance, Microsoft Office, Windows 7, Linux, Lotus Domino, Lotus Notes, Java, Requirements Analysis, Windows, Troubleshooting, Team Leadership, Data Analysis, Software Development, Integration, Active Directory, Agile Methodologies, Databases, Technical Support, Software Documentation, Visio, System Administration, Windows Server, Servers
Education
Eastern Kentucky University 1993 — 1997
MA
Eastern Kentucky University 1987 — 1991
BS
Eastern Kentucky University
MS
Tulalip Resort Casino and Spa May 2012 - Present
Tulalip Resort Casino December 2014 - May 2015
Wright Way Cleaning & Restoration LLC December 2010 - May 2012
Servpro of Everett/Smokey Point January 2008 - June 2010
Washington Mutual, Inc. March 2005 - May 2006
IBM Global Services April 2002 - February 2005
IBM Global Services July 2000 - April 2002
Solectron Washington, Inc. April 1997 - July 2000
Micron Technology 1994 - 1996
TAD Technical Services Company 1993 - 1994
Skills
Troubleshooting, Business Objects, Citrix, Asset Managment, Procurement, Legal Writing, Servers, System Deployment, Disaster Recovery, Windows Server, Software Documentation, Networking, Operating Systems, SharePoint, Technical Support, Process Improvement, Visio, Access, Microsoft Exchange, XP, Asset Management, Databases
Education
Edmonds Community College 2006 — 2007
A.G.S., General Studies (Business, Project Management)
College, In-House, Vendor, Community Education & Self-Study
Tenet Healthcare Corpaoration September 2003 - Present
Tenet Healthcare 2003 - Present
IBM Global Services January 2000 - September 2003
IBM 2000 - 2003
Education
Elmira College 1987 — 1991
BS, Business Administration
Suffolk University 1987 — 1990
MBA, Business Administration/Public Health
Gen-E June 2015 - Present
IBM October 2012 - June 2015
IBM Global Services January 2011 - October 2012
IBM January 2010 - January 2011
IBM 2006 - 2010
Micromuse 2004 - 2006
Micromuse 2002 - 2004
Micromuse 2000 - 2002
Ernst & Young 1996 - 2000
Skills
Netcool, Perl, Architecture, Product Management, Scripting, Managed Services, Pre-sales, Enterprise Software, Systems Management, Solution Architecture, Sales Enablement, Open Source Software, Solution Selling, Unix, Solaris, Virtualization, Service Management, Ubuntu, Linux, Red Hat Linux, Netcool/Impact, Netcool/OMNIbus, Team Leadership, AIX, Unix Shell Scripting, Lua, AIX Administration, Certified Novell..., Rational Team Concert, Lotus Connections, Interaction Design, Java
Education
Eastern Illinois University 1993 — 1995
BA, Psychology
University of Illinois at Urbana-Champaign 1991 — 1992
-, Psychology
Moraine Valley Community College 1989 — 1991
-, general
Social Security Administration January 2010 - Present
IBM Global Services May 2008 - August 2008
IBM Global Services May 2007 - August 2007
IBM Global Services May 2006 - August 2006
Skills
Government Contracts, Contract Writing, Contract Development, Visual Basic, Database Development, Video Technologies, Microsoft Office, Government Procurement, Data Mining, Data Analysis
Education
University of North Carolina at Chapel Hill 2007 — 2009
Masters, Information Sciences
Elon University 2003 — 2007
Bachelor of Science, Computer Information Systems
Forsyth Country Day 2000 — 2003
HS Diploma
Shaker Village of Pleasant Hill April 2014 - November 2014
Ashland 2007 - 2009
IBM 1992 - 2005
IBM Global Services 1992 - 2005
Skills
Lotus Notes, AIX, Cisco Technologies, Cloud Computing, Disaster Recovery, Hardware, IT Service Management, ITIL, Operating Systems, System Deployment, Troubleshooting, Unix, Vendor Management, Servers, Security, Integration, IT Strategy, Service Delivery, Data Center
Education
Eastern Kentucky University 2010 — 2014
Bachelor of Applied Science (BASc), Animal Studies
Tates Creek High School 1984 — 1987
Accenture July 2007 - Present
RLPTechnologies (R L POLK group) July 2005 - July 2007
IBM Global Services August 2004 - July 2005
ProQuest Information and Learning March 2001 - July 2004
Information Technology (India) Limited (ITIL). March 1997 - February 2001
Skills
SOA, SDLC, Requirements Analysis, Enterprise Architecture, Software Project..., Technical Architecture, Solution Architecture, Agile Methodologies, Integration, Oracle
Education
Eastern Michigan University 2002 — 2005
Master of Business Administration (MBA), International Business
Rani Durgavati Vishwavidyalaya 1993 — 1996
Master of Computer Applications (MCA)
Jiwaji University 1990 — 1993
Bachelor of Science (B.Sc.), Mathematics Hons.
US District Court July 2006 - Present
IBM Global Services 1996 - 2006
IBM Global Services 1996 - 2006
Skills
Active Directory, Troubleshooting, Disaster Recovery, Operating Systems, Network Security, Requirements Analysis, Computer Hardware, SharePoint, Windows Server, DNS, Servers, Virtualization, Integration, DHCP, Visio, System Administration, IT Service Management, ITIL, IT Management, VPN, Software Installation, SQL, XP, VMware, Windows, Technical Support, Business Analysis, Network Administration, Security, System Deployment, Unix, Linux, TCP/IP
Education
East Carolina University 2012 — 2015
Master, Computer Software Engineering
University of North Carolina at Charlotte 1994 — 2002
Computer Engineering
IBM Global Services August 2005 - July 2012
Capital One February 1999 - August 2005
Skills
HP Openview, Unix, ITIL, SiteScope, Network Monitoring Tools, CiscoWorks, Windows Server, Servers, Disaster Recovery, Windows 7, Cisco Technologies, Firewalls, AIX, Incident Management, IT Operations, VMware, IT Service Management, Infrastructure, Data Center, BMC Remedy
Education
ECPI University 1995 — 1997
Associate of Applied Science in Computer and Information Science
Aristocrat October 2011 - Present
Identropy Inc. January 2010 - August 2011
MGM MIRAGE 2008 - 2009
IBM Global Services August 2003 - June 2005
IBM May 1997 - June 2005
IBM Global Services October 1999 - August 2003
Skills
Service Delivery, Due Diligence, PMP, Project Portfolio..., SDLC, PMO, Requirements Analysis, Vendor Management, Program Management, Project Management, Business Analysis, Governance, Enterprise Software, Management, Security, Information Technology, Software Project..., Integration
Education
Texas Tech University 1993 — 1995
MS Management, Management
Eastern New Mexico University 1991 — 1993
B.B.A, Management
IBM Rational Software January 2001 - Present
IBM Global Services March 1988 - January 2001
Con Edison January 1986 - March 1988
Skills
Java, Ubuntu, JavaScript, jQuery, Liferay, Joomla, J2EE Application..., J2EE Web Services, Tomcat, JBoss Application Server, Rational Team Concert, Eclipse, Moodle, Red5, Primefaces, Apache 2, Websphere, MySQL, XML, XSL, zOS Assembler, VSAM, zOS, CICS, DB2, Windows, PL/X, COBOL, C++, z/OS, Web Services, Software Development, Object Oriented Design, WebSphere Application..., Java Enterprise Edition, OOP, TCP/IP, JSP, Software Engineering, AIX, Architecture, REST, Web Applications, Integration, Unix
Education
Pace University 1991 — 1995
M.S., Telecommunications
Eastern University 1982 — 1985
B.S., Computer Science
Hydro Québec July 2011 - Present
IBM Global Services January 1998 - July 2011
Michelin September 1984 - June 1997
Skills
Strategic Planning, Quality Assurance, Engineering, Change Management, Process Improvement, Process Engineering, Manufacturing, Product Development, Architecture, Project Management
Education
Ecole nationale supérieure des Mines de Saint-Etienne 1981 — 1984
Ingénieur civil des mines, Engineering
New Breed Corp April 2008 - Present
Sai People Solutions 2007 - 2008
IBM Global Services May 2001 - May 2007
Skills
Databases, Vendor Management, Oracle, Disaster Recovery, SDLC, Microsoft SQL Server, DB2, Oracle HR, Database Administration, Unix, PL/SQL, Visio, Data Warehousing, Business Intelligence
Education
Florida International University 2000 — 2001
MS, MIS
Florida Atlantic University 1996 — 1998
Master of Business Administration (MBA), Business Administration and Management, General
Rollins College 1990 — 1994
Bachelor of Arts (B.A.), International Business, minor in Economics
Brevard Community College 1982 — 1987
Associate of Science (A.S.), Bank Management
Thoroughbred Diesel May 2011 - Present
IBM September 2007 - Present
IBM November 2004 - August 2007
IBM Global Services 1998 - 2004
Skills
AIX, Disaster Recovery, ERP, Enterprise Architecture, IT Service Management, IT Strategy, ITIL, Linux, PMP, SAP ERP, SAP Netweaver, SAP R/3, Servers, Solution Architecture, Unix, Data Center, IBM AIX, Integration
Education
Eastern Kentucky University 1995 — 1999
General Dynamics Land Systems November 2010 - January 2011
IBM Global Services August 2005 - November 2010
Education
Eastern Michigan University
EasyLink Services - now a part of OpenText January 2010 - Present
Siemens Energy and Automation May 2004 - October 2008
Siemens Energy and Automation May 1999 - May 2004
IBM Global Services December 1997 - April 1999
Skills
Testing, Unix, Team Building, Management, Sales, Windows, Time Management, Team Leadership, Project Management, Data Entry, E-commerce, Networking, Troubleshooting, Entrepreneurship, Microsoft Excel, Hardware, Customer Satisfaction, Sales Process, Microsoft Office, Sales Operations, Software Documentation, Telecommunications
Education
Green Run High School 1990 — 1997
General High School Diploma
ECPI University 1995 — 1996
Associates, Computer Science
InSource, Inc. September 2010 - Present
SunGard Availability Services April 2008 - July 2010
IBM Global Services September 1981 - March 2008
Skills
Business Continuity, Disaster Recovery, Storage, Data Center, Risk Management, Lotus Notes, Data Recovery, Troubleshooting, Testing, Servers, Operating Systems, Hardware, Laptops, Software Installation
Education
Embry Riddle Aeronautical University-Worldwide 1978 — 1979
Park Hill High School 1970 — 1976
Mercer September 2013 - Present
Discover Financial Services February 2011 - September 2013
IBM Global Services May 2007 - February 2011
Allstate Insurance Company September 2002 - May 2007
Alaris Consulting 2000 - 2002
OfficeMax 1995 - 2000
Skills
Needs Analysis, Instructional Design, Diversity & Inclusion, Curriculum Design, Training, Leadership Development, Learning Management, Instructor-led Training, E-Learning, Blended Learning, Captivate, Training Delivery
Education
Northern Illinois University
M.S. Ed., Instructional Technology
Eastern Illinois University
B.S. Ed., Elementary Education
VWR May 2015 - Present
Epicor Software May 2014 - May 2015
MATAAC November 2008 - May 2014
Cetos Ventures 2006 - 2011
IBM Global Services October 2007 - April 2008
SEI Investments November 2000 - May 2007
Skills
Management, CRM, Process Improvement, Finance, Marketing Strategy, Management Consulting, Manufacturing, Business Analysis, Software Development, Strategy, Program Management, Change Management, Business Strategy, Project Management, Business Process..., Cross-functional Team...
Education
Villanova University 2004 — 2006
MBA, Business and MIS
East Stroudsburg University of Pennsylvania 1996 — 2000
BS, Management
East Stroudsburg University of Pennsylvania 1996 — 2000
BA, Economics
Philips Lighting January 2015 - Present
Hewlett-Packard November 2012 - January 2015
Hewlett-Packard (Algeria) January 2005 - 2012
IBM Global Services May 2001 - 2004
Skills
Service Delivery, ITIL, IT Service Management, IT Strategy, Pre-sales, Telecommunications, Business Analysis, Team Leadership, Change Management, IT Management, Project Management, Cloud Computing, Team Management, Management, Program Management, Strategy, Business Strategy, Enterprise Software, Cross-functional Team..., Project Planning, Sales, Solution Selling, Business Process..., Managed Services, Vendor Management, HP, CRM, Data Center, VoIP, Business Development, Outsourcing, Integration, Product Management, Project Portfolio..., Business Intelligence
Education
Ecole Supérieure Algérienne des Affaires 2008 — 2009
Executive MBA, Business Administration
Ecole Nationale Polytechnique (ENP) - Algeria 1986 — 1995
Bachelor (Ing) & Master of Science, Electrical and Electronics Engineering
Alan Bernard Retirement Specialist December 2013 - Present
Ford Motor Credit Company June 1998 - Present
AJB Retirement Fund September 2013 - September 2013
IBM Global Services June 1996 - June 1998
Michigan Bell Telephone / Ameritech January 1980 - June 1996
CFC Data Corp. November 1977 - January 1980
Education
Eastern Michigan University 1988 — 1998
IBM Global Services 2003 - Present
Education
East Stroudsburg University of Pennsylvania 1983 — 1987
US Securities and Exchange Commission December 2004 - Present
IBM Global Services 2002 - 2004
PwC Consulting 2000 - 2002
Booz Allen Hamilton 1998 - 2000
Naval Air Systems Command 1991 - 1997
Office of Naval Intelligence 1985 - 1991
Education
The George Washington University 1991 — 1995
MS, Engineering Management
Embry-Riddle Aeronautical University 1982 — 1985
BS, Aeronautical Engineering
Hartland Point Consulting, Ltd. March 2011 - June 2014
Infosys Consulting, Inc. December 2007 - March 2011
Infosys Consulting December 2007 - October 2010
IBM Global Services 2006 - 2008
IBM Global Business Services 2006 - 2008
Midwest Air Technologies 2002 - 2005
Skills
Business Development, Software Documentation, SAP, Training, Business Intelligence, Business Process, Business Process..., Business Analysis, Program Management, Management Consulting
Education
University of South Florida 2000 — 2001
Master of Arts, Spanish Language and Literature
Eckerd College 1996 — 2000
Bachelor of Arts, International Relations
IBM February 2015 - Present
IBM August 2010 - Present
IBM Global Services September 2010 - October 2012
Servion Global Solutions August 2008 - September 2010
Avaya October 2006 - August 2008
Avaya July 2005 - October 2006
Skills
Cloud Computing, Managed Services, Unified Communications, Pre-sales, Solution Selling, SaaS, Management, CRM, Telecommunications, Professional Services
Education
Marshall University 1995 — 1996
Master of Arts in Journalism, Print and Broadcast Journalism
Embry-Riddle Aeronautical University 1988 — 1993
BS of Professional Aeronautics, Aviation Business
Nationwide Insurance May 2011 - Present
Nationwide Insurance January 2006 - May 2011
IBM Global Services 1995 - 2005
Skills
DB2, z/OS, COBOL, C, C++, Java, Smalltalk, Quality Center, Quick TestPro, Rational Rose, Rational Team Concert
Education
The Ohio State University 1992 — 1995
Master's degree, Computer Science
Elizabeth City State University 1988 — 1992
Bachelor's degree, Computer Science
IBM January 2014 - Present
IBM Global Services October 2000 - Present
IBM Global Services 2000 - Present
Skills
Business Process, E-Learning, Captivate, Performance Management, Technical Writing, Blended Learning, Instructor-led Training, Management Consulting
Education
University of Illinois at Urbana-Champaign 1966 — 1968
MLS, Library and Information Science
University of Illinois at Urbana-Champaign 1965 — 1967
MS, Journalism and Communications
Eastern Illinois University 1958 — 1961
BS, Secondary Education (Speech/English)and Teaching
Cooper University Hospital June 2013 - Present
IBM Global Services January 2006 - Present
IBM January 2006 - August 2009
McNeil Consumer & Specialty Pharmaceuticals May 2005 - August 2005
Skills
IT Strategy, Enterprise Architecture, Lean Manufacturing, Business Analysis, Requirements Analysis, Business Process..., Strategy, Management Consulting
Education
Penn State University 2001 — 2005
Bachelors of Science, Industrial Engineering
Edward Via College of Osteopathic Medicine
Freedom Staffing 2011 - Present
AT&T May 1998 - June 2007
IBM Global Services 1994 - 1998
Education
Elgin Community College 1980 — 1985
Associate Degree, Business Management
Vitalize Consulting Solutions ConsultantVitalize Consulting Services2008 - Present
IBM Global Services March 2005 - March 2006
Education
DeVry University 2002 — 2005
BS TECOM, Telecommunications
Eastern Florida State College 1998 — 2000
AS RN
TOURO University International
MAED, Education
State Farm Insurance November 2007 - Present
IBM Global Services September 2005 - April 2007
Skills
SPUFI, DB2, SQL, Databases, SharePoint, Database Administration, ETL, Database Design, Unix, Visio, SDLC, Performance Tuning, Requirements Analysis, Windows Server, Access, XML, Agile Methodologies, Enterprise Architecture, Linux, AIX, HTML, Active Directory, Software Development, Unix Shell Scripting, Windows, COBOL, Systems Analysis, Data Modeling, Data Warehousing, ETL Tools, WebSphere MQ, Team Leadership, Leading Meetings, Peer Mentoring, Microsoft SQL Server
Education
Eastern Illinois University 1982 — 1986
B. S., Computer Mgmt, Accounting
IBM Global Services July 1998 - Present
Cambridge Technology Partners July 1997 - June 1998
Electronic Data Systems August 1994 - June 1997
Electronic Data Systems October 1989 - July 1994
World Computer Corporation June 1986 - September 1989
Skills
Outsourcing, IT Service Management, IT Strategy, Vendor Management, Integration, PMP, Project Portfolio..., Service Delivery, Program Management, Global Delivery, IT Outsourcing, IT Management, PMO, Project Management, Business Analysis, Solution Architecture, ITIL, Disaster Recovery, SDLC, Change Management, Management, Requirements Analysis, Agile Methodologies, Management Consulting, Process Improvement
Education
Eastern Michigan University 1981 — 1986
BBA, Operations Research and Information Systems
Time Warner Cable February 2007 - Present
Northrop Grumman March 2002 - January 2007
IBM Global Services March 2001 - February 2002
IBM Global Services September 1999 - March 2001
Education
Harvard Business School 1998 — 2000
MBA
Massachusetts Institute of Technology 1995 — 1998
Phd, Informatic
Ecole Centrale Paris 1992 — 1995
Msc, Telecom & Networks, International Project Management
IBM Global Services January 2009 - Present
IBM Global Services March 2007 - December 2008
IBM Global Services March 2005 - February 2007
IBM Global Services February 2003 - February 2005
IBM Global Services November 2000 - January 2003
SCB Enterprise Solutions (now OneNeck IT Services) June 1998 - October 2000
BDM International (now TRW System and Information Technology Group) April 1997 - May 1998
Coltec Industries (now Goodrich Corporation) August 1994 - February 1997
Xerox August 1984 - March 1994
Skills
SAP, System Deployment, ERP, Business Transformation, Testing, Outsourcing, Business Process, Management, PMP, Integration, ITIL, Agile Methodologies, Business Process..., Global Delivery, Vendor Management, IT Outsourcing, Consulting, Project Delivery, Service Delivery, IT Management, Requirements Analysis, Enterprise Architecture, Software Project..., IT Service Management, Resource Management, Analysis, Cross-functional Team..., PMO, CRM, Project Portfolio..., Business Process Design, Professional Services, Enterprise Software, Business Analysis
Education
Eastman School of Music
B Music, Piano, Music History
Rochester Institute of Technology
MBA, Finance, Decision Sciences, Operations Management
Capital One January 2013 - Present
IBM Global Services August 2005 - January 2013
Capital One August 2002 - August 2005
Capital One September 2000 - August 2002
Xerox October 1999 - September 2000
Southern Autotronics February 1999 - October 1999
Skills
Incident Management, Disaster Recovery, Problem Management, Change Management, Networking, Database Administration, ITIL, IT Service Management, Service Delivery, Vendor Management, Data Center, Service Management, IT Operations, IT Management, Outsourcing, IT Strategy, Sla, PMP, Process Management, Business Analysis, Process Improvement, Program Management, Unix, Software Documentation, BMC Remedy, Servers, Troubleshooting, SDLC, Active Directory, Team Leadership, VMware, Windows Server, Integration, Virtualization, Enterprise Architecture, Business Continuity, Solaris, Security, IT Outsourcing, System Administration, AIX, Infrastructure, Storage Area Networks, PMO, Project Portfolio..., Visio, Solution Architecture, Requirements Analysis, Operating Systems, Storage
Education
ECPI University 1997 — 1999
Associates, Computer Electronics Technology
Norfolk Learning Center
Certification on Xerox Equipment
Progress Software May 2011 - Present
Boston Scientific November 2004 - May 2011
IBM Global Services January 1994 - November 2004
CGI September 1992 - January 1994
Skills
Strategic Sourcing, Procurement, Supply Management, Process Improvement, Spend Analysis, Global Sourcing, Management, Cross-functional Team..., Supply Chain Management, Business Process, Supply Chain, Business Process..., SAP, Leadership, Project Management, Contract Negotiation, Enterprise Software, Medical Devices, Technology Process..., Lean Management, Training, Change Management, Supplier Diversity, Purchasing, Supplier Evaluation, supplier, Strategy
Education
Emerson College
BS
Northeastern University
Certificate
Syracuse University
MS
IBM Canada Ltd. June 2010 - Present
IBM Global Services June 2003 - June 2010
Skills
Information Security, Network Security, Information Security..., Security, CISSP, Computer Security, Vulnerability Assessment
Education
École de technologie supérieure 1987 — 1991
Electrical Engineer
IBM Global Services November 2005 - Present
IBM 2005 - Present
Skills
Software Project..., Requirements Analysis, Unix Shell Scripting, Solution Architecture, PMP, Business Analysis, SDLC, Oracle, ITIL, Program Management
Education
Eastern Michigan University 2000 — 2002
MS, Information Systems
Health Care Service Corporation December 2005 - Present
AT&T Global Network Services 1995 - 2004
IBM Global Services 1996 - 1999
Skills
SDLC, PMO, PMP, Software Project..., Vendor Management, Program Management, Visio, Project Management, MS Project
Education
Elmhurst College
Bachelor of Science (BS), Business Administration and Management, General
University of Wisconsin-Oshkosh
Master of Business Administration (MBA), Marketing
GE August 2011 - Present
Visteon March 2008 - September 2011
IBM Global Services March 2003 - March 2008
Visteon Corporation December 1999 - March 2003
Ford Motor Company May 1993 - November 1999
Skills
IT Strategy, ITIL, Process Improvement, IT Management, Vendor Management, Management, Program Management, Data Center, Integration, Six Sigma
Education
Wayne State University
MBA, Finance
Eastern Michigan University 1985 — 1987
Master of Science (M.S.), Computer Based Information Systems
Computer Task Group June 2015 - Present
AmeriChoice Federal Credit Union 1988 - Present
IBM Global Services March 1989 - March 2015
IBM Indiana Employees Federal Credit Union January 1985 - April 1987
Illinois Power Company November 1980 - December 1984
Security Savings and Loan Association July 1977 - November 1980
Skills
Outsourcing, IT Strategy, IT Service Management, Cloud Computing, IT Outsourcing, Business Transformation, Program Management, Pre-sales, ITIL, Enterprise Software, Vendor Management, Solution Selling, Business Intelligence, Consulting, Leadership, Business Analysis
Education
Eastern Illinois University
Bachelor, Business Administration
Physio-Control, Inc. August 2013 - Present
Physio Control Inc. February 2013 - September 2013
Physio Control July 2011 - September 2012
Cardiac Science November 2005 - July 2011
Cingular March 2004 - November 2005
IBM Global Services April 2002 - March 2004
Skills
Supervisory Skills, Team Leadership, Process Management, Training & Development, Process Development, Documentation, Microsoft Technologies, Quality Systems, Operating Systems, Troubleshooting, Computer Hardware, Customer Service, Problem Solving, Customer Relations, A+ Certified, Microsoft Office, Analysis, Windows, Software Documentation, Cross-functional Team..., Hardware Diagnostics, Employee Training, Technical Support, Field Service, Medical Devices, Visio, Customer Satisfaction, FDA, Quality System, Process Improvement, Process Simulation, Management, Project Management, Manufacturing
Education
Edmonds Community College 1999 — 2001
Network Technology, Computer Services
Commonwealth of PA August 2010 - Present
Commonwealth of Pennsylvania - OA.OIT August 2007 - August 2010
IBM Global Services August 1988 - August 2007
IBM 1988 - 2007
Skills
Strategic Planning, Project Management, Management, Business Process..., Enterprise Software, PMP, Business Analysis, Integration, Business Intelligence, Program Management, Requirements Analysis, IT Strategy, Process Improvement, Change Management
Education
Eastern University 1998 — 2000
MBA, Management
Penn State University
Epitec, Inc. June 2014 - Present
Department of Human Services November 2010 - June 2014
IBM Global Services April 2009 - September 2010
Georgia Technology Authority January 2001 - January 2009
COMSYS January 2000 - January 2001
Federal Reserve Bank January 1989 - January 2000
Skills
Disaster Recovery, Business Continuity, SDLC, Security, Information Security, Vulnerability Assessment, Security Audits, TCP/IP, Information Technology, Vulnerability Management, Operating Systems, Computer Security, Management, Risk Assessment, Networking, IT Audit, Program Management, Risk Management, Information Security..., Software Documentation, Network Security, IT Management, NIST, VPN, Enterprise Software, Vendor Management, Databases, Integration, Leadership, Consulting, IT Strategy, Enterprise Architecture, Security Policy, System Administration, Infrastructure, Analysis, Visio, Technical Support, Training, Troubleshooting, DNS, Testing, Access, SharePoint, Change Management, Hardware, ITIL, Active Directory, Process Improvement
Education
East Tennessee State University 2005 — 2008
Bachelor of Science (BS), Organizational Leadership
East Tennessee State University
Organizational Leadership
TPAN 2010 - October 2015
IBM Global Services 2007 - 2010
Skills
Counseling Psychology, Mental Health, Psychotherapy, Clinical Research, Community Outreach, Conflict Resolution, Group Therapy, Public Speaking, Treatment, Social Services, Adolescents, Motivational..., Mental Health Counseling, CBT, Therapists, Behavioral Health, Case Management, Family Therapy
Education
Northeastern Illinois University 2005 — 2009
M.A., Community Counseling
Elmhurst College 1990 — 1996
B.S., Information Systems
William Howard Taft High School 1968 — 1972
HS Diploma, General
Alena Systems LLC October 2013 - Present
Project Management Institute October 2013 - Present
ASG February 2002 - October 2013
Landmark Systems March 2001 - February 2002
IBM Global Services September 1999 - December 2000
IBM 1997 - 1999
BNP Paribas 1992 - 1997
BNP Paribas 1985 - 1992
Skills
Testing, SDLC, Software Quality..., QTP, Agile Testing, Scrum, DB2, SQL DB2, MySQL, Pascal, SMP/E, CICS, Function Point Analysis, Visio, REXX, MVS, Project Management, Process Improvement, Cost Control, Risk Management, Agile Methodologies, JIRA, Trac, Cross-functional Team..., Cross-cultural Teams, HTML 5, User Acceptance Testing, User Stories, VMware, Test Automation, Defect Tracking, Regression Testing, Stress Testing, Black Box Testing, Project Delivery, Functional Testing, Continuous Integration, Test Management, Test Planning, Test Cases, Manual Testing, Test Driven Development, ITIL
Education
Ecole supérieure de Gestion
B.S., Computer Science
New York Life Insurance Company January 2011 - Present
Photo Voltaic System Design June 2010 - October 2010
IBM Global Services June 1977 - March 2010
Skills
Service Delivery
Education
Pennsylvania College of Technology 1975 — 1977
Associate, Electronic Technology
Embry-Riddle Aeronautical University 1969 — 1971
A & P Mechanic License, Airframe and Powerplant
MHAPCI April 2011 - Present
Savvis July 2006 - July 2010
IBM Global Services June 1996 - June 2005
AT&T/Lucent Technologies/IBM August 1985 - June 1996
Western Electric June 1970 - August 1985
Education
Elmhurst College 1980 — 1982
BA Business Administration, Marketing
The Research Foundation for SUNY August 2015 - Present
Synacor August 2012 - Present
Synacor August 2014 - August 2015
Synacor September 2011 - August 2014
Synacor June 2010 - September 2011
LEAP Digital Agency 2007 - 2010
JCS Technology, LLC December 2006 - November 2007
IBM Global Services May 2005 - December 2006
EDS May 2004 - May 2005
Skills
MySQL, Apache, JavaScript, jQuery, Web Development, HTML, PHP, Linux, Git, Open Source, AJAX, Web Services, Unix, Database Design, CSS, Perl, XML, SQL, Service Oriented..., Agile Methodologies, MongoDB, REST, Microsoft SQL Server, Oracle, Databases, Node.js, Subversion, Nginx, .NET, Integration, C#, HTML 5, Scrum, Java, Software Development, Web Applications, Programming
Education
Eastern Kentucky University 1999 — 2003
BS, Computer Science
The Everett Clinic April 2008 - May 2009
IBM Global Services December 1995 - December 1999
Metlife Capital June 1987 - September 1995
Skills
Leadership, Microsoft Excel, SharePoint, Troubleshooting, Windows, Customer Service
Education
Edmonds Community College
Business Management ATA
Edmonds Community College
Business Transfer
IBM Global Services October 2008 - Present
IBM January 2005 - 2008
VF Corporation October 1997 - January 2005
Skills
Netcool, Disaster Recovery, MVS, Mainframe, IBM iSeries, DB2, BMC Remedy
Education
ECPI College of Technology 1996 — 1997
Assoicate Degree, Network Adminstration
Crackerdog Photography February 2012 - Present
IBM Global Process Services April 2009 - May 2010
IBM Global Services January 2003 - April 2009
Fluor April 1993 - January 2003
Skills
Architecture
Education
El Camino College 1978 — 1980
Associate, Architecture
LMR September 2003 - May 2012
IBM Global Services February 2002 - September 2003
Capital One February 2003 - March 2003
Skills
PC Hardware Support, Laptop Hardware Support, PCI compliance scanning, HIPPA compliance, Network build-out,..., Endpoint and gateway..., Lotus Notes..., Microsoft Excel setup..., Microsoft Access setup..., Microsoft Powerpoint..., Microsoft Word setup..., Microsoft Outlook setup..., Routers, Switches and..., Cisco's OS Support, Remote and onsite..., ArcServe configuration..., Symantec Endpoint..., •Windows installation..., Windows Server 2003 and..., Sonicwall configuration..., Troubleshooting, Software Documentation
Education
St. Petersburg College 2003 — 2003
Eastern Michigan University
Bachelor, Computer Information Systems; Business Administration