IBM Global Services
IBM Services is the professional services arm of IBM, made up of business, technology and industry experts who apply advanced technology and help clients design, build and run businesses. It includes two divisions: IBM Global Business Services and IBM Global Technology Services. Headquarters: Armonk, New York, United States Founder: IBM Founded: 1995 Parent organization: IBM (1991–)
IBM Global Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at IBM Global Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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IBM Global Services Employees
IBM Global Services February 2004 - Present
IBM Global Services March 2001 - January 2004
IBM Global Services 1994 - 2001
Skills
PM Methodologies, Leadership, Project Management, Budget Planning and..., Quality Management, Client Relations, Team Building, Application Development, Strategic Planning, Risk Management, Communications, Crisis Management, Systems Integration, Proposal Development, Process Improvement, SaaS, Global Delivery, IT Strategy, Software Project..., Release Management, PMP, Knowledge Management, Quality Assurance, SAP R/3, SharePoint, Software Quality..., Telecommunications, Oracle, Project Delivery, Integration, Software Development, Enterprise Software, Enterprise Architecture, Solution Architecture, Project Portfolio..., Websphere, Proposal Writing, Outsourcing, Software Documentation, Disaster Recovery, Testing, IT Management, Business Process, Requirements Analysis, SDLC, Program Management, IT Service Management, Requirements Gathering, Business Analysis, Management
Education
University of Phoenix
BSIS, Information Technology
Conifer Health Solutions November 2010 - Present
Toast Wine and Cafe August 2008 - Present
Fairfax Imaging September 2008 - October 2010
Syniverse Technologies January 2005 - September 2008
Syniverse Technologies September 2006 - May 2007
Syniverse Technologies 2004 - 2006
AT&T Business Services 1999 - 2004
IBM Global Services September 1982 - May 1999
IBM Global Network 1986 - 1990
Skills
Leadership, Operations Management, Management, Cross-functional Team..., CRM, Project Management, Entrepreneurship, Process Improvement, Team Leadership, Vendor Management, Team Building, Telecommunications, Strategic Partnerships, Business Analysis, Training, Product Marketing, Business Process, Wireless, Six Sigma, Business Development, Program Management, Customer Service, Sales, Integration, Marketing, Strategic Planning, Continuous Improvement, Analysis, Executive Management, Product Management, Start-ups, Strategy, Business Process..., Networking, Change Management, New Business Development, Management Consulting, Account Management
Education
University of Phoenix
BS
Western Kentucky University
Ericsson October 2014 - Present
Avaya January 2011 - November 2014
Ciena September 2008 - January 2011
IBM Global services January 2007 - September 2008
Redknee Solutions September 2004 - December 2006
SS8 March 2001 - August 2004
Lucent - Octel Messaging March 1989 - March 2001
Skills
Cross-functional Team..., Program Management, Integration, Managed Services, Professional Services, Wireless, Enterprise Software, Management, Service Delivery, Leadership, Product Development, Telecommunications, VoIP, Unified Communications, Cloud Computing, Solution Selling, Product Management, SaaS, IP, Vendor Management, Customer Support, Consulting, Accounting System, Business Intelligence, Start-ups, Networking, Business Development, Data Center, Strategy, Avaya, Mobile Devices, Go-to-market Strategy, Pre-sales, PMO, Strategic Partnerships, Telephony, Channel Partners, IVR, Avaya Technologies
Education
University of Phoenix 1997 — 2000
Master of Business Administration (M.B.A.), Technology Management
University of Toronto
BA
IBM Global Services September 2008 - March 2013
IBM Global Services January 1997 - September 2008
Skills
IT Outsourcing, IT Service Management, PMP, Global Delivery, Disaster Recovery, CRM, VMware, Management, Outsourcing, Data Center, IT Strategy, Service Delivery, ITIL, IT Management, Solution Architecture
Education
University of Phoenix 1997 — 2012
IBM Global Services August 2014 - Present
IBM Global Services March 2011 - August 2014
IBM Global Services June 2010 - February 2011
Durrant March 2007 - June 2010
Affiliated Building Maintenance March 2004 - March 2007
Arizona Chiropractic Group 2001 - 2004
Skills
Project Management, Management, Team Building, Vendor Management, Program Management, PMP, Project Planning, Strategic Planning, Business Analysis, Budgets, Microsoft Office, Leadership, Customer Service, Microsoft Excel, Team Leadership, Integration, New Business Development, PowerPoint, Business Process..., Software Documentation, Analysis, Change Management, Process Improvement, Security, System Administration, IT Strategy, Troubleshooting, IT Management
Education
University of Phoenix 2005 — 2007
BBS, Finance
Northeast Iowa Community College 1998 — 2000
Associate of Arts (AA), General Studies
VMware January 2014 - Present
AT&T November 2011 - December 2013
Dell October 2010 - November 2011
Cox Communications February 2002 - August 2010
Pathfire March 1998 - April 2001
IBM Global Services January 1995 - March 1998
Skills
ITIL, Outsourcing, IT Risk Management, Video Playback, CPNI, HIPAA, Cloud Computing, Data Center, Security, Call Center, SaaS, Managed Services, Product Management, Enterprise Architecture, Disaster Recovery, Management, Virtualization, Business Intelligence, VMware, Servers, Six Sigma, Call Centers, SDLC, System Deployment, Strategic Planning, Telecommunications, Enterprise Software, Active Directory, Leadership, Integration, Vendor Management, Infrastructure, IT Strategy, IT Management, IT Operations, VoIP, IT Service Management, Storage, Solution Architecture, Cisco Technologies, Network Architecture, Storage Area Networks, Professional Services, High Availability, Business Continuity, Project Management, SAN, PMP, Network Security, Pre-sales
Education
University of Phoenix 1995 — 1997
BA Information Systems, Business Information Systems
Abbott May 2013 - Present
Meridian Technology Solutions January 2006 - Present
OfficeMax June 2012 - April 2013
Tale and lyle April 2011 - June 2012
IBM Global Services May 2010 - March 2011
Owens Corning January 2007 - May 2009
Skills
SRM, EP, CRM, Databases, SAP Solutions, Oracle 9i, SEM, IPC, Optimizer, SAP Netweaver, SAP BW, SAP Portal, SAP, AIX, ERP, ABAP, SAP R/3, Solaris, ECC, Business Intelligence, Oracle, Microsoft SQL Server, Business Objects, Performance Tuning, SAP ERP, IDOC, SAP XI, SAP Implementation, SAP CRM, SAP Basis, SAPScript, SAP BI, Data Migration
Education
University of Phoenix 2012 — 2015
Master of Business Administration (M.B.A.), Information Technology
Osmania University Hyderabad India 1994 — 1997
B.COM, Computer
Internal Communications Leadership in the Washington D.C. Metro Area 2014 - Present
Executive Consulting August 2013 - Present
LBCI Consulting 2007 - June 2013
IBM Global Services September 1998 - August 2005
CSC September 1993 - September 1998
Skills
Management Consulting, Change Management, Organizational Design, Training, Business Strategy, Project Management, Consulting, Leadership, Strategy, Process Improvement, Business Process, Business Transformation, Business Analysis, Cross-functional Team..., Management, Program Management, Operations Management, Executive Coaching, Leadership Development, Strategic Planning, PMO, Business Planning, Performance Management, Talent Management, CRM, Vendor Management, Business Development, Executive Management, Organizational..., Culture Change, Coaching, Organizational..., Employee Engagement, Mergers & Acquisitions, Team Leadership, Stakeholder Management, Human Resources, Integrated Marketing, Integrated..., Integrated Marketing..., Marketing Communications, Strategic Communications, Internal Communications, Corporate Communications, Organizational, Organizational..., Communication, Communi, Organizational Structure
Education
Prosci 2012 — 2012
Certification in Change Management
University of Phoenix 2002 — 2004
Master's degree
Virginia Polytechnic Institute and State University - Pamplin College of Business 1988 — 1992
Bachelor of Science (BS)
J.F. Shea Co., Inc. February 2015 - July 2015
IT Service Management Co July 2014 - January 2015
American Express Travel Services March 2011 - March 2013
Advantage Technical Resourcing June 2009 - March 2011
Erling Fabrication May 2008 - June 2009
IBM Global Services January 2007 - December 2008
COMSYS October 2004 - December 2007
Skills
PMP®, ITIL V3®, Process Improvement, Business Process..., Business Process, PMP, Six Sigma, Requirements Analysis, PMO, Change Management, Project Management, CRM, Management, Leadership, Team Leadership, Training, Data Analysis, Lean Manufacturing, ITIL
Education
University of Phoenix 2007 — 2008
BSIT, Information Technology
University of Phoenix 2007 — 2008
Community Memorial Health System September 2015 - Present
628 Inc January 2008 - Present
Community Memorial Health System January 2012 - September 2015
Delta Financial Lending July 2009 - July 2010
IBM Global Services July 2005 - December 2008
WellPoint Health Networks Inc September 2003 - July 2005
New Horizons Computer Learning Center January 2003 - September 2003
LGJ Consulting October 2002 - January 2003
Avantis, Inc April 2002 - October 2002
Skills
Public Speaking, Online Marketing, Affiliate Marketing, Office Management, Outlook, Social Media Marketing, Social Media, System Administration, Social Networking, Coaching, Microsoft Office, Customer Service, Project Management, Leadership, Leadership Development, Visio, Management, Team Leadership, Networking, NCQA PCMH, Meaningful Use, Online Lead Generation, Online Video Marketing, WordPress, Blog Marketing, Writing, Attraction Marketing, Facebook Marketing, Computer Software..., Allscripts Training, Youth Mentoring, EMR Training, EHR
Education
University of Phoenix 2002 — 2006
B.S., Information Technology
Oxnard Community College 1993 — 1995
A.A, Liberal Arts
ITT Technical Institute
B.S., Information Technology
Dell computers August 2013 - Present
IBM Global Services November 2010 - Present
HNTB March 2011 - June 2011
IBMARTECH Information Systems LLC September 2010 - March 2011
Cutler Associates, Inc. January 1998 - January 2010
Cutler Associates January 1998 - January 2010
Skills
Microsoft Office, Active Directory, Disaster Recovery, Computer Hardware, Windows, Planning, VMware, System Administration, Servers, Windows Server, Virtualization, Windows Server 2003, Operating Systems, Data Center, VMware ESX, Storage, Citrix, XP, Troubleshooting, HP, Scheduling, SAN, Security, Firewalls, Hardware, Microsoft Exchange
Education
University of Phoenix 2006 — 2008
Master, Computer Technology and Management
Clark University, Computer Career Institute, a Microsoft Certified Training Center
Worcester State University
B.S, Business Administration
Paulette Snoby RN January 2010 - Present
Author and Medial Historian January 2010 - Present
Snoby Consultants May 2008 - December 2010
Healthlink 2005 - 2007
IBM Global Services 2004 - 2006
Skills
Civil War Medicine, Creative Nonfiction..., Nursing, Performance Improvement, Healthcare Information..., Program Development, Informatics, Healthcare, EHR, EMR, Healthcare Consulting, Healthcare Management, Hospitals, HIPAA, Clinical Research, Change Management, Process Improvement, HL7, Consulting, Program Management, Leadership, Practice Management, Software Implementation, Strategic Planning, Project Management, Management Consulting, Research, Policy
Education
University of Pittsburgh 1975 — 1978
MPA, Operations research and administration
University of Pittsburgh 1970 — 1975
BSN, Nursing, Graduated Magna Cum Laude
BT Global Services March 2015 - Present
IBM Global Services March 2012 - March 2015
MegaPath May 2013 - July 2013
IBM March 2012 - May 2012
G4S Security Services September 2010 - March 2012
Colorado Grand Casino June 2009 - February 2010
Skills
Leadership, Microsoft Office, Customer Service, Troubleshooting, Windows 7, Security, Microsoft Excel, Microsoft Word, Training, System Administration, Team Building, Visio, SharePoint, Technical Support, Citrix, Lotus Notes, Recruiting, Research, Team Leadership, Software Documentation, Process Improvement, IT Operations, Java, Unix, HMC, Government, T1s, Router Configuration, Windows, Databases, Windows Server, DSLAM Knowledge, Video Conferencing
Education
University of Phoenix-Colorado Campus 2011 — 2015
Bachelor’s Degree, BS IT - BSA, 3.72
Verizon December 2014 - Present
Capital One November 2011 - August 2014
Capital One with ICONMA May 2011 - November 2011
Capital One with Bay Harbor Staffing January 2010 - November 2011
IBM Global Services July 2008 - October 2008
INTUIT, INCORPORATED November 2007 - February 2008
NATIONAL MS SOCIETY August 2005 - August 2007
TOTAL FACILITY SOLUTIONS, INCORPORATED October 2004 - August 2005
Skills
MS Project, MS Office Suite, Project Coordination, Access, Excel, Word, Adobe Acrobat, Web Content Management, joomla, Web Project Management, Agile Project Management, IT project management, Desktop Publishing, Adobe Creative Suite, CSS, HTML, MS PowerPoint, Joomla, JavaScript, Website Development, Agile & Waterfall..., Visio, Project Management, Microsoft Excel, Recruiting, Vendor Management, Agile Methodologies, SDLC, Troubleshooting, PMO, Business Process..., Software Documentation, Analysis, PMP, Testing, Scrum, Project Planning, Project Delivery, Training, Management, SharePoint, Project Portfolio..., Oracle, Strategy, Business Analysis, Cross-functional Team..., Software Development, Leadership, Requirements Gathering, Resource Management
Education
University of Phoenix 2007 — 2010
Bachelor of Science, Information Technology
ECPI University 1990 — 1990
Diploma, Office Technology, 4.0
Hewlett-Packard October 2006 - Present
IBM Global Services October 2005 - October 2006
Biogen Idec August 2003 - August 2005
Qatar Petroleum April 2004 - June 2004
Southern California Edison March 2003 - June 2003
Florida Blue October 2002 - February 2003
Solar Turbines July 2002 - October 2002
Peregrine Systems August 2001 - June 2002
Pactiv January 1999 - June 2001
Motorola August 1994 - December 1998
Skills
Integration, ITIL, IT Strategy, IT Service Management, HP Openview, HP Service Manager, Service Management, IT Management, Requirements Analysis, Incident Management, Unix, Quality Assurance, Data Center, Management, CMDB, Solution Architecture, Sla, Enterprise Software, Pre-sales, Process Improvement, Software Documentation, Service Desk, Problem Management, BMC Remedy, SDLC, Enterprise Architecture, Governance, HP, System Deployment, Software Project..., Service Delivery, SQL, Databases, Operating Systems, Troubleshooting, Technical Support, Testing, Oracle, Infrastructure, Configuration Management, Hardware, IT Operations
Education
College of Lake County 1991 — 1992
Keystone College 1990 — 1991
University of Peshawar 1987 — 1989
Peshawar Public School & College 1982 — 1987
WellCare 2012 - Present
American Express (Serve) December 2010 - July 2012
IBM February 2004 - March 2010
IBM August 2000 - February 2004
IBM Global Services May 1998 - August 2000
Skills
Requirements Analysis, Problem Solving, Documentation, System Deployment, Software Documentation, Enterprise Architecture, Disaster Recovery, Business Analysis, SDLC, Project Management, Management, IBM Tivoli, ITIL, Architectural Design, Information Technology, Unix, JIRA, Incident Management, Scope Management, IT Management, Process Improvement, Cross-functional Team..., Change Management, Resource Management, Software Project..., Software Development, Business Process..., Leadership, Solution Architecture, Troubleshooting, PMP, Vendor Management, IT Service Management, Business Process, Integration, System Administration, PMO, Business Intelligence, SharePoint, Requirements Gathering, Visio, Data Center, MS Project, Systems Analysis, Infrastructure, Program Management, Technical Support, IT Operations, Project Portfolio..., SOA
Education
University of Phoenix 2011 — 2013
Bachelor of Science, Business Management
Dr Buhmann Wirtschaftsschule 1994 — 1996
Associate of Science, Computer Science
Toshiba June 2014 - Present
IBM China - Shanghai July 2012 - October 2013
IBM Global Services May 2005 - July 2012
IBM 2000 - May 2005
Skills
Service Delivery, Vendor Management, Transition Management, Negotiation, IT Service Management, Business Analysis, Business Intelligence, Contract Negotiation, Change Management, Account Management, Team Leadership, Strategic Planning, PMO, Global Delivery, Solution Selling, Business Development, Project Delivery, Customer Experience, Outsourcing, IT Strategy, Leadership, CRM, Management, Business Process...
Education
University of Phoenix 2008 — 2010
BA, Business Management
South West State 1984 — 1986
MetLife February 2000 - Present
IBM Global Services January 1998 - March 2000
HSBC January 1997 - January 1998
Oxford Health Plans June 1995 - December 1996
Skills
E-business, Program Management, Strategic Planning, Management Consulting, Team Building
Education
University of Pennsylvania
BA, Economics, Spanish
EY July 2015 - Present
EY October 2014 - Present
IBM Global Business Services September 2011 - September 2014
IBM Global Services May 2010 - August 2010
The W2 Group March 2010 - May 2010
NBC May 2009 - August 2009
Skills
MS Project, Requirements Analysis, Project Planning, Strategy, Social Media, Analytics, Human Resources, Data Analysis
Education
University of Pennsylvania 2007 — 2011
BA, Philosophy, Politics, and Economics
Loyola Academy 2003 — 2007
EY August 2013 - Present
Ernst & Young December 2010 - August 2013
IBM Global Services August 2008 - November 2010
Skills
Business Process Design, Management Consulting, Project Management, Smart Grid, Demand Response, AMI, Enterprise Architecture, Business Transformation, Strategy, Business Process, Process Improvement, IT Strategy, Smart Metering, Business Process..., Consulting, Process Engineering, Analytics, Business Analysis, Program Management, Management
Education
New York University - Leonard N. Stern School of Business 2015 — 2018
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Pennsylvania 2004 — 2008
BSE, Chemical & Biomolecular Engineering
Janssen, Pharmaceutical Companies of Johnson and Johnson August 2014 - December 2014
Medtronic, Inc. July 2013 - April 2014
IBM Global Services July 2012 - April 2013
John Andrew Kossey September 2011 - July 2012
Merck & Co., Inc. October 2009 - September 2011
Merck & Co., Inc June 2008 - October 2009
Merck & Company, Inc. September 2002 - June 2008
Xybernaut Solutions, Inc 2000 - 2002
Computer Sciences Corporation 1998 - 2000
Skills
Change management, Knowledge management, Root cause analysis, Requirements analysis, Planisware OPX2..., Resource planning, Bridging technical,..., Organizing project..., Proactive,..., Successful..., Cross-functional..., Business relationship..., Thought leadership, Mentoring, SQL Navigator (Oracle), MS Project Server 2010..., Microsoft Office..., Mathematica 8, Windows XP, 7, Read Hat Enterprise..., Cross-functional Team..., ERP, Project Server, Communication, Requirements Analysis, Teamwork, Knowledge Management, OPX2, Change Management, WBS, PowerPoint, Microsoft Word, Microsoft Excel, Project Planning, Strategy, Program Management, Project Portfolio..., Management, Outsourcing, Training, Analytics, Oracle, PMP, Leadership, SDLC, Consulting, MS Project, Software Documentation, Business Analysis, Business Process...
Education
University of Southern California 1973 — 1974
MSLS, Library and Information Science
Ambassador College 1970 — 1973
MA, Educational Media
University of Pittsburgh 1963 — 1967
BS, Physics
Maharishi Foundation Inc May 2013 - Present
Maharishi Ayurveda Products Ltd October 2011 - May 2013
IBM Global Services August 2010 - October 2011
Strategic PM July 1998 - February 2011
Telegroup, Inc December 1994 - April 1998
MCI July 1991 - December 1994
Computer Associates, Inc December 1987 - June 1991
Resource Consulting Group June 1980 - December 1987
California Institute of Technology May 1978 - May 1980
Digital Equipment Corporation August 1976 - May 1978
Skills
PMP, Software Project..., SDLC, Agile Methodologies, Certified Project..., Agile Project Management, Project Portfolio..., PMO, Requirements Analysis, Integration, Software Development, Scrum, Program Management, Resource Management, Project Delivery, Scope Management, MS Project, Waterfall, PMI, IT Management, Telecommunications, SharePoint, Vendor Management, Testing, Project Management, Management, IT Strategy, Risk Management, Pre-sales, E-commerce, System Architecture, Requirements Gathering, Information Technology, Databases, Business Intelligence, Leadership, Business Analysis, Visio, Enterprise Architecture, IT Service Management
Education
Villanova University 2009 — 2009
Masters Certificate, Project Management for IS/IT Professionals
University of Oregon 1972 — 1974
B.S., Computer Science
Siemens PLM Software August 2010 - Present
PTC November 2008 - August 2010
Synapsis Technology March 2004 - November 2008
Accenture September 2001 - February 2004
IBM Global Services 2000 - 2000
Kulicke and Soffa March 1993 - July 1999
Skills
Competitive Analysis, Innovation Management, Business Development, ERP, CAD, Product Management, Product Development, Marketing Strategy, Product Lifecycle..., Strategy, Operational Excellence, Business Planning, Manufacturing, Management Consulting, Management, PDM
Education
University of Pennsylvania - The Wharton School 1999 — 2001
MBA, Honors, Finance, Entrepreneurial Management
University of Pennsylvania 1989 — 1991
MSE, Electrical Engineering
ESS Squared Consulting January 2013 - Present
IBM Global Business July 2010 - March 2012
Self employed April 2009 - July 2010
IBM Global Services January 2004 - February 2009
IBM Global Services September 2000 - February 2002
Xerox Professionals Services April 1995 - August 2000
IBM January 1994 - April 2000
Xerox April 1988 - February 1995
Skills
Business Analysis, IT Strategy, Knowledge Management, CRM, SOA, Forecasting, Requirements Analysis, Information Management, Outsourcing, Integration, Solution Architecture, Training, Business Process..., Requirements Gathering, Enterprise Content..., Budgets, Enterprise Architecture, Project Management, Service Delivery, Business Transformation, Management, Business Intelligence, Management Consulting
Education
University of Phoenix
Computer Science Business Management
University of Wyoming
Pfizer Project Coordinator / Business AnalystProgram Administrator for Microsoft Re-Platform programBNY MellonSeptember 2011 - July 2012
ProSource Solutions LLC September 2011 - July 2012
Citihub March 2010 - August 2011
CDI September 2008 - October 2008
Pomeroy IT Solutions October 2007 - September 2008
IBM Global Services May 1998 - June 2007
IBM Global Services September 1995 - May 1998
IBM Global Services June 1992 - September 1995
IBM April 1989 - June 1992
AT&T November 1986 - June 1988
Skills
Process Improvement, Business Relationship..., Project Planning, Program Management, Management, Outsourcing, Vendor Management, Business Analysis, IT Strategy, Access
Education
University of Pittsburgh 1964 — 1967
BA, English Lit
Walmart November 2012 - Present
Insight Global January 2012 - June 2012
Manpower Office Professionals August 2008 - December 2011
IBM Global Services December 2003 - July 2006
ING July 1997 - December 2003
Thunderbird Best Western Motel July 1994 - March 1996
US Army June 1983 - June 1991
Skills
Servers, Management, Team Building, Microsoft Office, Account Management, Help Desk Support, Analysis, BMC Remedy, Infrastructure, Windows Server, Windows, Leadership, Troubleshooting, Software Documentation, Training, Access, Windows XP, Call Centers, Windows 7, Integration, IT Operations, Time Management, Data Analysis, Outsourcing, PowerPoint, System Deployment, Analytics, Interviews
Education
University of Saint Mary 2012 — 2014
Master of Business Administration (M.B.A.), concentration in management, 3.6.
University of Phoenix 2009 — 2012
BS, Business and Public Administration
Marshalltown Community College 1992 — 1994
Associates of Arts, Business Administration
Compucom Systems, Inc February 2010 - Present
Premiere Elections Solutions January 2008 - November 2010
Applied Computing Technologies September 2009 - November 2009
Applied Computing Technologies September 2008 - January 2009
Federal Emergency Managment Agency February 2008 - August 2008
Federal Emergency Management Agency (F.E.M.A.) – Eagles Pass, Texas, Oklahoma City,OK April 2007 - October 2007
Federal Emergency Management Agency (FEMA) - Washington, D.C. February 2007 - April 2007
Diebold – Hawkinsville, GA October 2006 - January 2007
Applied Computing Technologies - Hurricanes Katrina and Rita August 2005 - September 2006
IBM Global Services April 2003 - August 2004
Skills
Software Installation, Active Directory, Technical Support, Troubleshooting, Windows Server, Network Administration, Servers, Hardware, Security, Windows XP, Cisco Technologies, Switches, VPN, Laptops, Routers, Vendor Management, Testing, Management, Computer Hardware, Antivirus, Networking, Windows, Operating Systems, XP, System Administration, Disaster Recovery, Microsoft Office, Wireless Networking, Leadership, Printers
Education
University of Phoenix 2001 — 2007
BSBA, Bachelor of Science in Business/Administration
Kaiser Permanente September 2003 - March 2009
Sybase 2001 - 2003
New Era of Networks 1998 - 2001
Century Analysis 1995 - 1998
IBM Global Services 1980 - 1986
IBM Corporation (Rochester, Minnesota, USA) 1980 - 1986
Education
Wayne State University 1976 — 1978
MA, Computer Science
University of Pittsburgh 1969 — 1972
PhD, Philosophy
University of South Carolina-Columbia 1967 — 1969
MA, Philosophy
University of South Carolina-Columbia 1964 — 1967
BA, Philosophy
JPMorgan Securities Inc. June 2009 - Present
SoundCity FM October 2005 - Present
IBM Global Services February 2003 - August 2006
IBM January 2002 - December 2003
Monitor Group January 2001 - January 2002
Soiree Events January 1999 - January 2002
Skills
Mergers, Securities, Economics, Investment Banking, Private Equity
Education
University of Pennsylvania - The Wharton School 2007 — 2009
MBA, Finance and Entrepreneurship
University of Pennsylvania - The Lauder Institute 2007 — 2009
MA, International Studies
Universität Zürich 1999 — 2004
MSc, Magna cum Laude, Computer Scence & Economics
Alive to Drive July 2011 - Present
Published Research Group January 2010 - November 2011
Idaho State Department of Agriculture September 2007 - March 2010
Platinum Capital Mortgage November 2001 - September 2007
IBM Global Services January 1998 - October 2001
Skills
Operations, Marketing, Finance, Marketing Strategy, Entrepreneurship, Strategic Planning, Market Research, Product Marketing, Social Media Marketing, Management Consulting, Social Media, Team Building, New Business Development, Team Leadership, Negotiation, Public Speaking
Education
Leadership Idaho Agriculture 2010 2010 — 2010
University of Phoenix 2005 — 2007
Bachelors of Science Degree, Business Administration, 3.8
Independent Citizen Media October 2011 - Present
IBM Global Services April 2009 - October 2010
PC EXPRESS February 2007 - August 2007
Skills
Software Documentation, Security, Help Desk Support, A+ Certified, Desktop Computers, Accounting, Active Directory, ITIL, Lotus Notes, Windows Server, Troubleshooting, System Administration, Servers, Windows, SQL
Education
University of Phoenix
AAIT/Networking
IBM Global Services January 2009 - Present
Education
Wharton School, University of Pennsylvania 2000 — 2001
Fellowship, Business Transformation
Prospance Inc July 2015 - Present
Prospance Inc March 2013 - July 2015
STP Consulting, Inc. September 2010 - March 2013
Unemployed October 2008 - September 2010
Select Source International April 2007 - September 2008
Abbott Vascular May 2005 - January 2007
Select Source International January 2005 - May 2005
Modular Computing and Communcations November 2003 - August 2004
IBM Global Services August 1998 - November 2003
Deloitte 1996 - 1998
Skills
SDLC, ERP, Integration, SAP, Cross-functional Team..., Business Analysis, Vendor Management, IT Strategy, Process Improvement, Program Management, Business Development, FDA, Medical Devices, Management, Talent Acquisition, Talent Management, Team Building, Methodology, Business Intelligence, Business Relationship..., Customer Service, Business Process, Project Portfolio...
Education
University of Oklahoma - Price College of Business 1990 — 1994
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
IBM January 2013 - Present
IBM February 2012 - January 2013
IBM Global Services January 2011 - April 2012
IBM January 2008 - February 2011
AT&T July 2004 - December 2007
Cingular Wireless (now AT&T) May 2002 - July 2004
Southwestern Bell Wireless (now AT&T) October 2001 - May 2002
Teksystems 2000 - 2001
Skills
Team Leadership, IT Service Management, Software Documentation, Telecommunications, Service Delivery, Strategic Planning, Virtualization, Project Management, Windows, ITIL, VMware, Data Center, Troubleshooting, System Administration, IT Management, IT Operations, Disaster Recovery, Project Planning, Infrastructure, XP, Active Directory, Call Centers, Network Design, Requirements Analysis, Technical Support, Vendor Management, VMware ESX, Testing, Enterprise Software, Security
Education
University of Phoenix
MSCI Inc. February 2004 - Present
NextThought, LLC May 2011 - December 2012
SecureAgent Software March 2003 - February 2004
Williams Energy October 2001 - March 2003
ThinkSpark January 2001 - August 2001
SolArc, Inc. January 2000 - January 2001
IBM Global Services May 1999 - September 1999
Skills
Java, Python, Linux, Web Applications, Unix, SQL, Microsoft SQL Server, MySQL, Subversion, XML, Eclipse, Software Design, C++, OOP, Java Enterprise Edition, Lisp, Oracle, JavaScript, HTML, CSS, Tomcat, REST, Distributed Systems, SOA, Object Oriented Design, JUnit, Objective-C, C, Databases, Maven, Multithreading, Software Engineering, Test Driven Development, Web Services, Shell Scripting, OS X, Google App Engine, ExtJS, SQL Server, Mac OS X, OpenGL, AJAX, PL/SQL, Servlets, JDBC, iOS development, Mobile Applications, Amazon Web Services..., Web Development, ActivePivot
Education
University of Oklahoma 1995 — 1999
BS, Computer Science
PEER 1 Hosting August 2011 - Present
Bristol Associates May 2004 - January 2010
Epson March 2002 - March 2004
StorageWay December 2000 - October 2001
IBM Global Services March 1999 - December 2000
CorpInfo Services October 1998 - March 1999
IMS Health May 1997 - October 1998
Skills
DNS, VPN, VMware, Microsoft Exchange, Computer Hardware, Firewalls, Windows Server, IIS, System Administration, Routers, Data Center, Troubleshooting, Hardware, LAN-WAN, Software Installation, Technical Support, WAN, SEO, Linux, VoIP, Networking, HP, Computer Security, Software Documentation, Routing, Microsoft Certified..., Storage Area Networks, Juniper firewalls, Data Backup Solutions, Web Servers, Performance Tuning, Load Balancing, RedHat, DHCP, CCNA, IIS Administration, Microsoft SQL Server, Linux Desktop, IBM Tivoli, Backup Solutions, Managed Hosting, Cloud Computing, Web Hosting, Juniper
Education
University of Phoenix 2005 — 2005
University of West Georgia 1982 — 1986
M.D. Collins High 1977 — 1982
Baker & Hostetler LLP August 2008 - Present
Baker & Hostetler LLP August 2008 - Present
Paul Hastings 2008 - 2008
Paul, Hastings, Janofsky & Walker LLP 2008 - 2008
IBM Global Services August 2000 - December 2007
Skills
Technical Support, Help Desk Support, SharePoint, Microsoft Office, Software Documentation, Microsoft Operating..., Adobe Acrobat, Hardware Support, Litigation Support, Hands-on Training, Document Management, Windows 7, Active Directory, Citrix
Education
University of Phoenix Online 2000 — 2004
BS, Business and IT Technology Management
Steven Ames & Associates Inc. 2002 - Present
IBM Global Services 1996 - 2002
BDO Canada 1989 - 1996
Skills
Management Consulting, Strategy, Change Management, Business Process..., Business Transformation, IT Strategy, Project Management, Business Intelligence, Business Analysis, Analytics, Strategic Planning, CRM, Cross-functional Team..., Project Planning, Smart Grid
Education
CMC-Canada
IBM Executive Consulting Institute
University of Oregon
SunTrust Bank August 2011 - Present
IBM Global Services May 2005 - March 2012
IBM November 2003 - May 2005
Productivity Solutions Inc November 2000 - November 2003
Skills
POS, RPM, Servers, Windows, Customer Relations, Storage Management, HTML, JavaScript, SAN, NAS, Customer Service, Integration, MS Project, Solution Architecture, Software Documentation, Management, Cloud Computing, Enterprise Architecture, SDLC, Troubleshooting, CRM, PMP, Storage, Infrastructure, Software Installation
Education
University of Phoenix 2010 — 2013
Associate of Arts (AA), Web Page, Digital/Multimedia and Information Resources Design, 3.5
Temple High School 1992 — 1995
Graduated, Colege Prep, 3.5
Kaiser Permanente March 2015 - Present
Accuvant March 2014 - December 2014
McAfee Inc. August 2012 - February 2014
IBM Global Services January 2011 - August 2012
DMP November 2007 - November 2009
Total Tan Inc. September 2005 - June 2007
Skills
Websense Web Filtering, Sophos Antivirus, Network Security, Risk and Compliance, Information Security, Technical Documentation, Security, Computer Security, Network Administration, System Administration, Networking, Troubleshooting, Virtualization, Training, Project Management, Leadership, Group Policy, IPS, Team Building, Information Technology, DLP
Education
Self Study 2011 — 2011
Certification, Certified Ethical Hacker
CompTIA 2010 — 2010
Security +
University of Phoenix 2005 — 2007
Associates, Information Technology
CenturyLink October 2013 - Present
Vision For Success, LLC January 2004 - Present
Cricket Communications 2011 - September 2013
Summit Technical Solutions, LLC 2010 - 2011
IBM Global Services September 1997 - October 2003
JPMorgan, NCR, Constell Consulting Group 1987 - 1997
Skills
Program Management, Vendor Management, Business Analysis, Change Management, PMP, Business Intelligence, IT Strategy, PMO, Integration, Business Process..., Management Consulting, Telecommunications, SDLC, Project Portfolio..., Project Management, Process Improvement, Team Leadership, Team Building, Software Project..., Contract Negotiation, Training, Entrepreneurship, Strategic Planning, Management, Leadership, Business Process, Start-ups, Strategy, Project Planning, SaaS, Organizational..., Consulting, Governance, Enterprise Software
Education
University of Phoenix 2003 — 2007
Doctoral Studies in Organizational Leadership
Fairleigh Dickinson University 1982 — 1984
MBA, Business Management
Accenture April 2011 - Present
Intec Telecom Systems Limited March 2009 - April 2011
University of Phoenix May 2007 - July 2009
IBM Global Services June 1999 - May 2007
R and R Construction January 1995 - September 2000
AT&T Global Services March 1990 - June 1999
Skills
Program Management, Business Process..., Management, Team Leadership, Recruiting, Project Management, Telecommunications, Analysis, Change Management, SharePoint, Process Improvement, Leadership, Vendor Management, Business Analysis, SDLC, CRM, Budgets, Accounting, Consulting, Outsourcing, Training, Information Technology, Managed Services, Integration, Testing, Wireless, Networking, Solution Architecture, Strategic Planning, Business Process, Requirements Analysis, System Deployment, Cloud Computing, Call Centers, Product Management, Strategy, Account Management, SaaS, Team Building, Customer Relations, Business Development, Service Delivery, Business Intelligence, Team Management, Software Documentation, Professional Services, Cross-functional Team..., Enterprise Software, Human Resources, IT Strategy
Education
University of Phoenix 2005 — 2009
BS, Management in Technology
Contract to IBM/FannieMae April 2015 - Present
IBM SO Delivery January 2010 - February 2015
IBM Global Services July 2008 - January 2010
IBM January 2006 - July 2008
IBM August 2004 - January 2006
TEKsystems January 2000 - August 2004
Inacom February 1998 - January 2000
Skills
PMP, Project Portfolio..., ITIL, PMO, Project Delivery, Program Management, IT Service Management, Vendor Management, Service Delivery, Certified Project..., Business Analysis, IT Strategy, Project Management, IT Management, Integration, Requirements Analysis, Enterprise Architecture, Disaster Recovery, Data Center, Cloud Computing, IT Operations, Process Improvement, Visio, Quality Assurance, Governance, Management, Service Management, Global Delivery, Business Process, Virtualization, Business Process..., Leadership, Incident Management, IT Outsourcing, Information Technology, Team Management, Sla, Cross-functional Team..., Outsourcing, Business Intelligence, System Deployment, Solution Architecture, Security, Infrastructure, MS Project, PMI, Enterprise Software, Professional Services, Managed Services, Pre-sales
Education
Western Michigan University 1992 — 1996
Bachelor of Science (B.S.), Criminal Justice/Law and French Language
University of Phoenix
IBM Global Services November 2007 - Present
Skills
Solution Architecture, Software Project..., SDLC, Global Delivery, Enterprise Architecture, IT Strategy, Pre-sales, Outsourcing, PMP, Program Management, Project Management, SOA, Service Delivery, Management, Testing, Software Development, DB2, Project Portfolio..., IT Service Management, Integration, Requirements Analysis, PMO, CRM, Project Delivery, Business Process, Vendor Management, IT Outsourcing, ITIL, IT Management, Business Intelligence, Business Transformation, Resource Management, Cloud Computing, Service Management, Enterprise Software, Business Analysis, IT Operations, Governance, Agile Project Management, Requirements Gathering, Disaster Recovery, Data Warehousing, ERP, Business Process..., Professional Services, Websphere, Agile Methodologies, SaaS, Information Technology, Data Center
Education
University of Phoenix
Strategy 2014 - Present
IBM Global Services 2011 - 2013
Geoffrion, LLC 2002 - 2011
truArt 2001 - 2011
Schulich School of Business, DePaul University, University of Phoenix 2001 - 2008
Xpedior 2000 - 2002
Gemini Consulting September 1998 - 2000
Skills
Management Consulting, Strategy, Business Strategy, Digital Strategy, Business Development, Digital Media, Social Media, Business Transformation, Product Marketing, Digital Imaging, Photography, Cross Industry, New Ventures, Innovation, Thought Leadership, Analysis, E-commerce, CRM, Consulting, Business Analytics, Leadership, Entrepreneurship, Mergers & Acquisitions, Program Management, Business Process, Enterprise Software, Strategic Partnerships, Business Intelligence, Integration, Mobile Devices, Cloud Computing, Management, Change Management, Business Analysis, Start-ups, SEO, SaaS, Go-to-market Strategy, Product Management, Venture Capital, Professional Services, Competitive Analysis, Business Alliances, Cross-functional Team..., Digital Marketing, Analytics
Education
University of Pennsylvania - The Wharton School
Wharton International Management Program
York University - Schulich School of Business
MBA
University of Toronto
BASc - Engineering (Eng. Sci.)
Hewlett Packard 2008 - Present
IBM Global Services April 1999 - April 2008
IBM Global Services April 1996 - April 1999
Skills
AIX, SAP Netweaver, Unix, SAP R/3, Business Intelligence, SAP, SAP BW, Linux, Oracle, Disaster Recovery, System Administration, Microsoft SQL Server, Integration, Enterprise Architecture, SAP Basis, ERP, Operating Systems, Servers, Windows Server, Requirements Analysis, ITIL
Education
University of Phoenix 2002 — 2005
BS, Information Technology
Winthrop University 1989 — 1992
Biology
Neptune Software October 2011 - Present
CIBER January 2010 - October 2011
CIBER May 2009 - April 2010
Ciber Logtec AS May 2006 - May 2009
Logistic Technology AS August 2003 - May 2006
IBM Global Services October 2002 - August 2003
PwC Consulting May 2001 - September 2002
Proceedo Solutions AB November 1999 - May 2001
Skills
HTML5, CSS, JavaScript, SAP, ABAP, SAP PI, Enterprise Mobility, J2EE, Mobile, SAP XI, jQuery, Procurement, Expression Blend, SAP Development, SAP Netweaver, ERP, WebDynpro, Neptune Application..., HTML 5, Java Enterprise Edition, Mobile Devices, Mobile Applications, Integration, Data Migration, Java, SOA, User Experience, SAP Implementation, Solution Architecture, Business Intelligence, Master Data Management, jQuery Mobile, SAP R/3, Enterprise Architecture, Business Process Design, Portals, SAP ERP
Education
University of Oslo (UiO) 1995 — 1999
Master, Media and Communication
IBM Global Services October 2006 - February 2015
CSC - Computer Sciences Corporation November 2000 - August 2006
BATTELLE Incorporated October 1999 - October 2000
Skills
Security Management, Compliance Management, Release and Change..., IT Transition Management, Certification &..., Sensitive Compartmented..., Special Access Programs, NISPOM, FISMA, NIST
Education
MBA, University of Phoenix 2003 — 2005
Master of Business Administration (M.B.A.), Technology Management
IBM Global Business Process Services September 2011 - Present
Department of Veterans Affairs December 2004 - September 2011
IBM Global Services September 2000 - April 2002
Skills
Network Architecture, PKI, Firewalls, Security Technologies, Security Infrastructure, Application Security, CCSE, Security Assessments, Access Management, VA, Security Architecture..., Infrastructure Security, Vulnerability Management, Security Awareness, Security Research, Data Loss Prevention, Security Policy, Penetration Testing, Computer Security, Security, Data Center, Intrusion Detection, Windows Server, DLP, Information Assurance, Disaster Recovery, Network Security, Information Security..., Checkpoint, Information Security, Networking, Vulnerability Assessment, CISSP, Business Continuity, Servers, WAN, Identity Management, Security Audits, NIST, PCI DSS, FISMA, ISO 27001, Information Technology, Siteminder, Routers, Enterprise Architecture, VPN, CEH, Governance, IT Audit
Education
University of Phoenix 2004 — 2008
Information Technology, Masters
Amazon Web Services February 2014 - Present
Coca-Cola Enterprises July 2001 - January 2014
IBM Global Services April 1999 - July 2001
Skills
AIX, Cloud Computing, Data Center, AIX Administration, Red Hat Linux, Programming, Embedded Systems, Enterprise Architecture, Wireless, Linux System..., System Architecture, System Design, ABAP, Aviation, Avionics Integration, IBM System P, IBM AIX, Embedded Linux, ARINC 429, C/C++, Objective-C, IBM pSeries, NI LabVIEW, Suse, IT Management, Application Architecture, IT Operations, Business Objects, Master Data Management, Amazon Web Services..., Unix, Information Technology, Integration, Database Design, SOX Compliancy, Disaster Recovery, Business Alignment, WebSphere Application..., SAP Security..., Technical Architecture, Ruby, Data Migration, IIS, Data Warehousing, Linux, CISA, Middleware, OBJ-C, Amazon A, Hybrid Cloud
Education
University of Phoenix 2005 — 2009
Bachelor of Science (BS), Information Technology
HBLuVA für Datenverarbeitung 1986 — 1991
Associate of Science (A.S.), Information Technology
Baker Hughes August 2014 - Present
Accenture May 2007 - August 2014
TECH3PRO 2006 - 2007
Aegis Mortgage Corporation 2004 - 2006
IBM Global Services 2001 - 2004
Washington Mutual / Bank United 1998 - 2001
National Australia Bank / Michigan National Bank 1992 - 1998
Skills
ITIL, IT Management, Data Center, IT Service Management, Program Management, Enterprise Software, IT Operations, Storage, Disaster Recovery, Service Delivery, Security, Business Continuity, Outsourcing, Integration, Information Security, IT Strategy, PMP, Solution Architecture, Project Management, Information Technology, Servers, PMO, Change Management, Management, Strategy, Infrastructure, Enterprise Architecture, Vendor Management, Governance, VMware, Networking, Computer Network..., Consulting, Business Analysis, Leadership, Network Operations, Solution Design, Executive Management, Virtualization, Agile Methodologies, Network Optimization, ITIL Process, Certified Project..., IT Infrastructure Design, Financial Mgmt, Server Consolidation, ROI Strategies, Project Portfolio...
Education
Project Management Institutue 2002 — 2003
PMP Certification, Project Management
University of Phoenix 1993 — 1995
Bachelors, Management
Snyder High School 1977 — 1980
Diploma
Sutter Health September 2013 - Present
MedImmune October 2012 - September 2013
IBM 2009 - October 2012
IBM Global Services 2006 - 2009
IBM Global Services 2002 - 2006
IBM Global Services 1998 - 2002
Skills
Vendor Management, Security, Service Delivery, Disaster Recovery, IT Service Management, Software Documentation, Process Improvement, Management, Cross-functional Team..., Training, PMP, IT Strategy, Technical Support, Lotus Notes, Quality Assurance, Incident Management, Change Management, SDLC, Outsourcing, IT Operations, ITIL, Analysis, IT Management, Help Desk Support, Data Center, BMC Remedy, Project Management, Visio, Active Directory, Program Management, Service Management, MS Project
Education
University of Phoenix 2007 — 2011
Acacia Research Group June 2010 - Present
Acacia Technologies Group October 2007 - June 2010
Agile360 April 2007 - September 2007
Tahoe Equities 2000 - 2006
Atlantic Travel 1995 - 2000
IBM Global Services 1986 - 1993
Skills
Contract Negotiation, Team Building, Process Improvement, Strategic Planning, Program Management
Education
University of Phoenix 2008 — 2010
MBA
International Business Institute 1994 — 1995
Travel Agency License, Travel and Tourism
University of Phoenix
BSM, Business Management
Synoptek September 2009 - Present
Merlin Services LLC June 2007 - April 2009
QuickStart Intelligence 2005 - 2007
IBM Global Services July 2004 - March 2005
Skills
MCP, MCDST, ITIL, Microsoft Certified..., VMware, Active Directory, Networking, Virtualization, Microsoft Exchange, Windows Server, Network Administration, Cisco Technologies, Windows, Data Center, Cloud Computing, Troubleshooting, Security, Disaster Recovery, Technical Support, Citrix, HP, Hardware, Servers, Firewalls, Switches, VMware ESX, System Administration, Operating Systems, Routers, IT Operations, Group Policy, IT Management, Project Management
Education
University of Phoenix 2007 — 2010
BS, Accounting
ITT Technical Institute Anaheim CA 2002 — 2004
ASCNS, Information Technology
Flying Buttress January 2014 - Present
Royal Netwok IT Solutions April 2005 - Present
Sasco / Electek July 2013 - January 2014
WATG July 2012 - July 2013
WATG November 2010 - July 2012
WATG June 2006 - November 2010
Union Bank Ins Svc/BB&T December 2004 - June 2006
IBM Global Services February 2004 - December 2004
Westwood College March 2003 - May 2004
IBM Global Business Services March 2002 - February 2004
Skills
Switches, Routing, Blackberry Enterprise..., MS Office Suite, PIX, SAN, VPN, Servers, WAN, Cisco, DNS, Virtualization, Active Directory, Disaster Recovery, Windows Server, Network Security, System Administration, VMware, Security, Citrix, Firewalls, CCNA, DHCP, HP, VMware Infrastructure, Network Administration, Routers, Windows, Troubleshooting, Operating Systems, IT Service Management, Computer Hardware, Storage, IT Management, LAN/WAN, Storage Area Networks, VMware ESX, Windows Server 2008, ESXi, ASA, Windows 7, Microsoft Exchange, Exchange 2010/2007/2003, LAN-WAN, Information Technology, Microsoft Office, Cisco Technologies, Citrix XenApp, Windows Server 2012, Lync 2013
Education
University of Phoenix 2001 — 2003
Bachelors of Science, Information Technology: Networking and Telecommunications
Western High School 1988 — 1991
High School Diploma, General Studies
Systems Made Simple, A Lockheed Martin Company September 2014 - Present
Systems Made Simple, A Lockheed Martin Company June 2015 - August 2015
Seawolf Solutions Inc August 2013 - August 2014
TEKsystems February 2013 - August 2013
Xerox May 2012 - November 2012
IBM Global Services April 2007 - April 2012
IBM Global Services September 2006 - March 2007
IBM Global Services February 2005 - August 2006
IBM Global Services March 2003 - January 2005
Skills
Data Center, Team Building, Servers, Operating Systems, Strategy, Disaster Recovery, VMware, Windows, Unix, Linux, Leadership, System Administration, Delegation, Security, Management, IT Service Management, Outsourcing, AIX, ITIL, Virtualization, Program Management, Cloud Computing, Integration, Project Management, IT Strategy, Vendor Management
Education
University of Oklahoma - Price College of Business 1993 — 1998
Bachelor of Business Administration, Management Information Systems
University of Oklahoma 1993 — 1998
BBA, MIS
John H. Reagan 1989 — 1993
The Home Depot - Austin Technology Center March 2015 - Present
IBM October 2013 - March 2015
IBM October 2012 - October 2013
IBM Global Services May 2011 - October 2012
Friendly Computers October 2005 - April 2011
Business Growth Lab 2010 - 2010
Skills
Servers, Networking, Windows Server, Operating Systems, Virtualization, Team Leadership, Windows 7, Troubleshooting, Storage Area Networks, Technical Support, Software Documentation, Storage, Enterprise Software, SAN, Active Directory, DS4000, IBM XIV, IBM Tivoli, Brocade Fibre Switches, Customer Service, VMware, Hardware, Disaster Recovery, Data Center, Crisis Management, IBM Servers
Education
University of Phoenix 2007 — 2011
Bachelor of Science (BS), Business Administration and Management, General
Allicance of Professionals & Consultants, Inc (APC) May 2009 - Present
IBM Global Services November 2004 - April 2009
PwC Consulting September 1996 - October 2001
Miles Burke Associates 1994 - 1996
Transform Logic Corporation 1984 - 1990
Skills
Business Analysis, Team Building, Information Technology, Project Management, ITIL, Outsourcing, Leadership, IT Service Management, Business Intelligence, Vendor Management, SDLC, Consulting, Management, PMO, Project Planning
Education
University of Phoenix 1995 — 1999
Bachelor’s Degree, Business Administration and Management
Wave May 2015 - Present
GREE International, Inc September 2014 - May 2015
Kiwi, Inc. April 2013 - September 2014
IBM Global Business Services July 2010 - March 2013
IBM Global Services June 2009 - August 2009
Kennet Partners Ltd June 2008 - August 2008
Education
University of Pennsylvania - The Wharton School 2006 — 2010
B.S.
Raytheon August 2006 - Present
United States Army 1988 - Present
Raytheon Technical Services Company June 2005 - August 2006
IBM Global Services January 2001 - March 2004
IBM PC Company 1997 - 2004
IBM January 1997 - December 2000
Skills
Security+, Windows Server, Security, Security Clearance, Network Security, CISSP
Education
University of Phoenix 2006 — 2010
AA, Information Technology
Microsoft Certified Education 1997 — 2001
Information Technology
IBM Global Services 2006 - December 2010
Please Mum 2006 - 2009
Best Buy 2006 - 2007
Sears Canada 2004 - 2005
Skills
Management, Sales, Sales Operations, CRM, Team Building, Pricing, Market Research, Business Development, Time Management, Customer Service, Negotiation, Retail, Marketing Strategy, Team Leadership, Project Management
Education
University of Ottawa 2002 — 2006
B.A, Communications
West Hill C.I
STARTEK July 2015 - Present
StarTek August 2013 - July 2015
TMS Health, a Xerox Company June 2010 - May 2013
IBM Costa Rica September 2009 - March 2010
IBM Global Services October 2008 - December 2008
IBM November 2007 - October 2008
IBM December 2005 - November 2007
IBM February 2004 - December 2005
AT&T May 1981 - December 2003
Skills
Call Center, Outsourcing, Workforce Management, Vendor Management, Process Improvement, Sourcing, Thought Leadership, Risk Management, Knowledge Management, Enterprise Architecture, Performance Management, Coaching, Contact Centers, Business Process..., BPO, Operations Management, Program Management, Service Delivery, Call Centers, Business Process, Change Management, Customer Satisfaction, Call Monitoring, CSAT, Queue Management, IEX Total View, Contact Center..., Training, Leadership, Management, Customer Service, Customer Experience, Cross-functional Team..., Offshoring, Operational Excellence, Strategy, Customer Retention, Project Planning, P&L Management, Six Sigma, Team Leadership, Continuous Improvement, Quality Assurance, Business Analysis, Leadership Development, CRM, Account Management, Executive Management, Forecasting, Business Transformation
Education
University of Pittsburgh 1977 — 1981
BS
Connellsville Area High School
IBM December 2000 - Present
IBM July 2012 - Present
IBM Global Services March 2011 - July 2012
IBM February 2007 - March 2011
IBM October 1998 - February 2007
Schneider Electric 1998 - 2004
US Navy December 1988 - November 1998
Skills
Integration, Servers, Project Management, Troubleshooting, High Availability, Citrix, Information Technology, Enterprise Software, IT Service Management, Network Administration, PMP, Windows, Disaster Recovery, Server Architecture, Microsoft Cluster, IT Management, Storage, Web Development, Database Applications, IT Strategy, Virtualization, Security, Leadership, Team Building, Team Leadership, Cross-functional Team..., Situational Leadership, Problem Solving, Creative Problem Solving, Customer Escalation..., Escalations Management, Process Improvement, Business Process..., leader, team, Thought Leadership, microsoft active..., Active Directory, Windows Scripting, batch scripting, Mentoring, Communication, Project Planning, Debugging, Microsoft Certified..., Microsoft Certified..., Program Management, Unix, Networking, Service Delivery
Education
University of Phoenix 2004 — 2007
Bachelor of Science, Information Technology
Rappahannock Community College 1996 — 1997
Science
Moeller High School 1984 — 1988
AT&T June 2012 - Present
AT&T 2008 - June 2012
IBM Global Services 2000 - 2008
Equifax 1999 - 2000
Procter & Gamble 1997 - 1998
Procter & Gamble 1994 - 1997
Procter & Gamble 1990 - 1994
Skills
Program Management, Service Management, Analysis, Vendor Management, Business Process..., Cross-functional Team..., IT Strategy, Process Improvement, Business Transformation, IT Operations, Change Management, Cloud Computing, Data Center, WAN, Telecommunications, PMP, IT Outsourcing, Switches, Networking, Management, TCP/IP, Infrastructure, Project Management, Integration, Ethernet, IT Management, IT Service Management, Managed Services, Project Portfolio..., Service Delivery, Outsourcing, Enterprise Architecture, PMO
Education
University of Pennsylvania 1986 — 1990
Bachelor of Science, Management & Technology Program: BS Engineering, BS Economics
Dimension Data February 2014 - Present
IBM May 2008 - January 2014
Unisys May 2007 - April 2008
IBM Global Services July 2001 - May 2007
Skills
System Administration, Linux, VPN, Operating Systems, ITIL, Software Installation, Microsoft SQL Server, Unix
Education
University of Phoenix 2005 — 2007
AAIT, Programming, Networking, Management Information Systems, Information Systems Analysis/Design
Jobs.RecruitersBook.Co February 2002 - Present
NewYorkRecruiters.biz January 2002 - Present
CaliforniaRecruiters.biz January 2002 - Present
MiamiRecruiters.biz January 2002 - Present
RecruitersBook.com January 2002 - Present
Coldwell Banker Real Estate March 2005 - July 2008
IBM Global Services April 2001 - January 2005
Coldwell Banker Real January 2001 - April 2004
Bank of America January 2001 - May 2003
Voice and Data Networks January 1997 - April 2001
Skills
Certified Internet..., Employee Counseling, Revenue Improvement, Global Management, Partnership Programs, Sales Metrics, Large Account Sales, Federal Government Sales, Telecommunications Sales, Career Pathing, Workforce Training, HR Service Delivery, HR Transformation, Employee Research, Organizational Research, Health Services Research, Health Outcomes, Disability Services, Residence Life, School Administration, Personal Counseling, Career Exploration, Career Advising, Interview Preparation, Goal Development, Outreach Programs, New Store Development, Customer Education, Employee Services, Benefits Communication, Open Enrollment, Offer Letters, Management Presentations, Global Expansion, Corporate Venturing, Entrepreneurship..., Network Building, Performance Standards, Job Profiling, Company Profiling, Opportunity Assessments, Technology Scouting, Complexity Management, Public Engagement, Speech Coaching, Corporate Meetings, Government Business, Commercial Strategies, Institutional Relations, Press Office
Education
University of Phoenix 2001 — 2007
Bachelor of Science, Management Information Systems and Services, 3.6
University of Phoenix 1998 — 2004
MBA, Master of Business Administration, 3.8
University of Phoenix 1998 — 2004
Bachelor, Information Management Systems, 3.8
Nordion June 2010 - Present
IBM Global Services 2004 - June 2010
National Oilwell Varco February 2010 - May 2010
Harris Corporation September 2009 - November 2009
Greatbatch Medical January 2009 - August 2009
CWB March 2006 - November 2008
Nordion September 2004 - February 2006
JDS Uniphase 1999 - 2003
JDSU June 1996 - November 1998
JDSU April 1994 - May 1996
Skills
Oracle Applications, Supply Chain Management, Engineering, Order Management, Inventory Management, ERP, Oracle E-Business Suite, Requirements Analysis, Business Analysis, Business Process, Business Process..., Project Management, Test Management, Information Systems..., IT Operations Management, Solution Architecture, Information Technology..., Information Technology..., Oracle, Supply Chain, Six Sigma, Integration, Agile Methodologies, Data Migration, Oracle HR, Manufacturing, Management, Lean Manufacturing, Procurement, Telecommunications, IT Service Management, PMP, Testing, Project Planning, Logistics, Consulting, Process Improvement
Education
University of Ottawa 1998 — 2001
Master's, Engineering Management
State Agrarian University of Moldova 1981 — 1986
Bachelor's degree in Engineering, Engineering and Auto Transportation
EMSTA College January 2007 - Present
Eaton Corporation 1997 - Present
IBM Global Services 2002 - 2003
Skills
Integration, Project Management, Business Analysis, Visio, Unix, Testing, SharePoint, ERP, Business Process, Requirements Gathering, Software Documentation, Project Portfolio..., Procurement, User Acceptance Testing, Process Improvement, Continuous Improvement, Aerospace, EDI, MFG/PRO Security, MFG/PRO, Analysis, ERP Implementations, Business Requirements, Databases, QAD, Business Process...
Education
University of Phoenix 2004 — 2007
BS, Global Business Management
IBM Global Services April 2007 - Present
JPMorgan Chase 2005 - 2007
JP Morgan Chase 2004 - 2005
JPMorgan Chase 1998 - 2004
Education
University of Phoenix
BSBM, Business
Colton Police Department April 2009 - Present
LandAmerica February 2003 - November 2008
IBM Global Services 1996 - 2002
AT&T February 1991 - August 1996
AT&T December 1985 - January 1991
Education
University of Phoenix 1999 — 2005
BS, Information Technology
El Dorado High School 1970 — 1975
HS Graduate
Bon Secours Health System July 2010 - February 2013
Dartmouth Hitchcock Medical Center December 2009 - June 2010
Bon Secours Health System, Inc August 2008 - December 2009
maxIT Healthcare February 2008 - July 2008
Summit Tech Consulting January 2007 - January 2008
IBM Global Services July 2006 - December 2006
Cleveland Clinic October 2005 - July 2006
Cleveland Clinic January 2005 - September 2005
Akron Children's Hospital October 2001 - January 2005
Skills
Informatics, Epic Systems, CPOE, EMR, EHR, Healthcare Information...
Education
University of Pittsburgh 1983 — 1988
Tyco Electronics Corporation February 2015 - Present
Aerotek Staffing - Tyco Electroinics Corporation July 2014 - February 2015
TriStarr Staffing (Lancaster General Health) January 2014 - April 2014
Quest Behavioral Health July 2013 - November 2013
Which Apps for You? July 2010 - February 2013
i3solutions / Red Team Consulting March 2012 - November 2012
Harley-Davidson Motor Company September 2006 - May 2010
Armstrong World Industries 2004 - 2006
IBM Global Services December 1983 - February 2004
IBM (Advantis) Global Services January 1991 - January 1993
Skills
Communication, Organization, Time-management, Multi-tasking, Outstanding customer..., Flexibility, Supervising, Administrative support, Event Planning, People skills, Innovative problem..., Microsoft, Exceeding goals, Multi Tasking, Administrative..., People Skills, Time Management, Customer Service, Leadership, Program Management, Business Process..., Team Building, Project Management, Coaching, Process Improvement, Leadership Development, Change Management, Organizational..., Operations Management, Budgets, SharePoint, Customer Satisfaction, Proposal Writing, SAP, Software Documentation, Lean Manufacturing, Continuous Improvement, Visio, Contract Management, Business Planning, Negotiation, Quality Management, Employee Relations, Microsoft Excel, Vendor Management, PowerPoint, Recruiting, Databases, Performance Management, Team Leadership
Education
University of Phoenix 2007 — 2013
Bachelor's of Science of Management, Management, 3.78
Haemonetics March 2011 - May 2014
CTG September 2010 - March 2011
IBM Global Services August 2003 - May 2010
Qwest Communications December 2000 - August 2003
USWEST COMMUNICATIONS December 1997 - November 2000
Skills
AIX, Unix, Oracle, Linux, HP, Sun, High Availability..., Solaris, RMAN, Unix Shell Scripting, High Availability, HP-UX, Database Administration, Disaster Recovery, Performance Tuning, SQL*Plus, Databases, SDLC, SQL, Project Management, Testing, Visio, Security, Oracle Applications, Requirements Analysis, Integration, Data Center, IBM AIX
Education
University of Phoenix 1995 — 1997
Bachelors
IBM June 2015 - Present
Columbus A/S April 2011 - June 2015
APICS January 2012 - December 2013
APICS – San Diego Chapter Board of Directors January 2011 - December 2011
CarrierComm January 2010 - April 2011
APICS – San Diego Chapter Board of Directors July 2009 - June 2010
American Technology Corporation October 2003 - January 2010
Continuous Computing Corporation September 2005 - September 2006
Copper Mountain Networks August 1999 - October 2003
IBM Global Services December 1997 - July 1999
Skills
Lean Manufacturing, Manufacturing, ERP, Logistics, Process Engineering, Global Outsourcing, New Product Introduction, Product Development, Outsourcing, Supply Chain Management, Supply Chain, Purchasing, Operations Management, Strategic Planning, Six Sigma, Strategy, Change Management, Management, Team Building, Process Improvement, Project Management, Business Process..., Cross-functional Team..., Program Management, MRP, Business Process, Procurement, Continuous Improvement, Materials Management, Forecasting, Supply Management, Supply Chain..., Project Planning, Inventory Management, Strategic Sourcing, Vendor Management, Operational Excellence, Leadership, Production Planning, Business Process...
Education
Villanova University 2008 — 2009
Master Certificate Six Sigma
University of Phoenix 2003 — 2007
BSB/M, Business Management
Desktop Guerrillas April 2004 - Present
IBM Global Services August 1996 - September 2004
Advantis 1994 - 1996
Century Communications 1993 - 1996
Personal Computer Learning Centers 1992 - 1993
Skills
Cloud Computing, IT Service Management, Disaster Recovery, Managed Services, Security, VoIP, Virtualization, Active Directory, Network Security, SaaS, Vendor Management, Servers
Education
University of Pennsylvania 1988 — 1992
Bachelor of Arts, Economics
Krames StayWell October 2007 - Present
eCommlink, a Selling Source company August 2006 - October 2007
Aristocrat October 2005 - August 2006
Idaho Technology, Inc October 2004 - October 2005
Ingenix October 2001 - September 2004
IBM Global Services December 1996 - October 2001
Sears Insurance Service 1992 - 1993
Skills
Software Project..., SDLC, Release Management, Agile Methodologies, Microsoft SQL Server, TFS, Scrum, XML, Software Development, Quality Center, Quality Assurance, PMI Trained, ITIL, Test Planning, SharePoint, Awesomeness, Oracle, Web Applications, Integration, Manual Testing, Troubleshooting, Servers, Software Quality..., Project Management, User Acceptance Testing, Product Management, Visio, Program Management, PMP, Requirements Analysis, IT Project & Program...
Education
University of Phoenix 2012 — 2014
Master's degree
University of Phoenix - School of Business 2008 — 2011
BSBA-IS
Utah State University 1992 — 1994
Utah Valley University 1990 — 1992
Logan HIgh School
SAP America, Inc. March 2011 - Present
National Multiple Sclerosis Society- Mich Chapter February 2008 - Present
Board Member Washington 2006 - March 2011
BBDO Detroit 2004 - 2006
IBM Global Services 2000 - 2003
Ford Motor Company 1988 - 1999
Education
University of Pennsylvania - The Wharton School
MBA
Cogent Systems August 2011 - July 2013
Geek Squad 2010 - August 2011
Geek Squad 2009 - 2010
Geek Squad 2004 - 2009
AFT Consulting January 2000 - September 2004
IBM Global Services January 2001 - August 2001
Healthcare Technology Management February 2000 - January 2001
Brainbench.com May 1999 - December 1999
Know It All, Inc October 1997 - April 1999
POBOX.com August 1996 - June 1997
Skills
Management, Technical Support, Servers, Network Administration, Operating Systems, Hardware, Training, Computer Repair, Microsoft Office, Computer Hardware, Windows 7, OS X, Troubleshooting, E-commerce, Linux, Sales, Virus Removal, Social Media, Unix, Home Networking, Laptops, A Certified, XP, Project Management, Windows Vista, Computer Maintenance, Remote Desktop, Software Installation, Wireless Networking, Help Desk Support
Education
University of Pennsylvania 1993 — 1997
iPipeline October 2014 - Present
TEKsystems September 2012 - August 2014
Susquehanna International Group May 2008 - September 2012
Susquehanna International Group April 2007 - May 2008
Susquehanna International Group January 2005 - April 2007
Susquehanna International Group June 2002 - December 2004
IBM Global Services March 2000 - June 2002
IBM Global Services May 1999 - February 2001
IBM Global Services at Allentown-Cedar Crest 1997 - 1998
Skills
Systems Management, VBScript, High Availability, IT Management, Agile Methodologies, Active Directory, HP Service Manager, Tidal Enterprise..., HP Service Desk, Business Analysis, Enterprise Software, Team Building, Team Leadership, Team-oriented, Teamwork, Web Applications, Application Lifecycle..., Software Lifecycle..., Databases, System Administration, Powershell, SQL, Citrix, IIS, Microsoft SQL Server, Technical Support, Hardware, Windows, SharePoint
Education
University of Pittsburgh 1995 — 1999
BAS
Idlewild Church at Odessa January 2012 - December 2012
A&R Properties, Inc. March 1995 - December 2011
Community BIble Church of Jackson Hole May 2009 - March 2010
Capstone Capital Mortgage, LLC 2004 - 2008
AT&T Global Services 1999 - 2004
IBM Global Services 1990 - 1999
Skills
Public Speaking, Leadership, System Administration, Program Management, Strategic Planning, Coaching, Leadership Development, Team Building, New Business Development, Project Management, Management Consulting, Process Improvement, Training, Management, Team Leadership, Fundraising, Budgets, Telecommunications
Education
Jackson Hole Bible College 2008 — 2009
Biblical Studies
University of Pennsylvania 1989 — 1989
M.A., Regional Science
University of Pennsylvania
B.A.S., Applied Science
ACS, a Xerox Company March 2006 - Present
IBM Global Services February 2005 - February 2006
Federal Mogul 2002 - 2004
Skills
Disaster Preparedness, Project Coordination, Disaster Recovery, Data Center, Security, ITIL, Business Continuity, Active Directory, Emergency Management, Virtualization, VMware, Incident Management, IT Operations, IT Service Management, IT Management, Service Delivery, Project Planning, Troubleshooting, Software Documentation, Windows Server, IT Strategy, HP-UX, AIX, Information Security..., Servers, System Administration, Vendor Management, Visio
Education
University of Phoenix 1999 — 2000
Master of Science (M.S.), Computer Information Systems
IBM Global Services 2008 - Present
IBM December 2002 - February 2008
IBM March 2000 - December 2002
IMI Systems September 1998 - March 2000
University of Utah, Health Sciences Center February 1996 - September 1998
Packard Bell Electronics September 1994 - March 1996
Packard Bell 1994 - 1996
Skills
Security, IT Management, Enterprise Architecture, VMware, IT Strategy, Cisco Technologies, Disaster Recovery, ITIL, Cloud Computing, Data Center, Virtualization, Network Security, Servers, Firewalls, IT Service Management, VPN, Vendor Management, Unix, Solution Architecture, Networking, Network Design, Technical Support, IT Operations, Infrastructure, Citrix, High Availability, Network Architecture, Windows, Microsoft Technologies, Business Continuity, Integration, Information Security..., Service Delivery, VMware ESX, TCP/IP, Information Security, Active Directory, WAN, Windows Server, DNS, System Administration, Network Administration, Information Technology, Switches, VMware Infrastructure, Server Architecture, Routers, Visio, IP, Change Management
Education
University of Phoenix 2003 — 2006
Bachelors of Science, Business Administration
IBM Global Services January 2006 - Present
Accenture January 2008 - July 2009
Education
University of Oklahoma - Price College of Business 2000 — 2005
Oceaneering International April 2009 - Present
Stewart Professional Solutions 2006 - April 2009
Stewart 2006 - 2008
IBM Global Services January 2005 - April 2006
JPMorgan Chase April 1998 - April 2006
JPMorgan Chase April 1998 - April 2006
Skills
Disaster Recovery, Security, Cisco Technologies, Network Security, Data Center, VPN, WAN, Network Design, Network Architecture, IT Management, Network Administration, ITIL, CCNP, Firewalls, Windows Server, IT Audit, Software Documentation, Active Directory, Security Architecure, Engineering...
Education
University of Phoenix 2007 — 2011
BS, Business: Information Systems
Stafford High School 1987 — 1990
Optimum Healthcare IT September 2012 - Present
HIA November 2007 - August 2012
HIA-Infologix 2007 - August 2012
Healthlink, an IBM company 2004 - 2007
IBM Global Services 2004 - 2005
Skills
CPOE, Epic Systems, Ambulatory, Healthcare Information..., EHR, HIPAA, Informatics, EMR, HL7, Healthcare, Cerner, Inpatient, Documentations, Revenue Cycle, Healthcare Consulting, Ambulatory Care, Meditech, GoLive, Software Implementation, Nursing, HIT, Hospitals, Healthcare Industry, ClinDoc, ASAP, Physicians, Healthcare Management, Go Live Support, ADT, Health Information..., OpTime, Health Information..., ICD-10, NextGen, Prelude, Epic Resolute..., Patient Safety, Revenue Cycle Management, Clinical Decision..., Documentation
Education
University of Phoenix 2000 — 2003
ARC Business Advisors LLC PartnerPricewaterhouseCoopers1988 - Present
IBM Global Services 2002 - 2007
IBM 2001 - 2007
Price Waterhouse 1984 - 2002
PwC Consulting 1984 - 2002
Management Horizons LLP 1985 - 1995
Skills
Management Consulting, Mergers & Acquisitions, Strategic Planning, Business Transformation, Acquisition Integration, Business Intelligence, Business Process..., Strategy, Business Strategy, Start-ups, Mergers, Business Analysis, Retail, Business Development, Change Management, IT Strategy, Due Diligence, E-commerce, Financial Modeling, Executive Management, Entrepreneurship, Restructuring, Analytics, Outsourcing, Venture Capital, Business Process, Consulting, Strategic Partnerships, Business Planning, ERP, Corporate Development, Cross-functional Team..., Organizational Design, Private Equity, Competitive Analysis, Governance, Forecasting, Strategic Consulting, Program Management, Enterprise Software, SaaS, Process Improvement, Product Management, Professional Services, Leadership, CRM, P&L Management, Management, Vendor Management, International Business
Education
University of Pennsylvania - The Wharton School
Honeywell January 2015 - Present
Honeywell August 2013 - Present
Honeywell Information Systems March 2011 - August 2013
Honeywell August 2008 - March 2011
Honeywell February 2006 - August 2008
IBM Global Services December 2004 - January 2006
IBM Global Services October 2000 - December 2004
Skills
ITIL, Active Directory, Unix, Servers, Integration, Six Sigma, Management, IT Service Management, Project Management, Linux, Information Technology, Enterprise Software, Windows, Service Desk, IT Strategy, Data Center, Identity Management, IT Management, IT Operations, Information Security
Education
University of Phoenix 2006 — 2008
BS, Business Management
IBM Global Services February 2009 - Present
IBM February 2001 - March 2009
Delaware River Port Authority January 2000 - February 2001
City of Philadelphia 1996 - 2000
Skills
PMP, IT Outsourcing, PMO, Global Delivery, Outsourcing, IT Service Management, Project Portfolio..., IT Strategy, Business Transformation, Service Management, Service Delivery, Solution Architecture, Project Delivery, Transition Management, ITIL, IT Transformation, Offshoring, CRM, Governance, Strategy
Education
University of Pennsylvania - The Wharton School 1992 — 1996
Bachelor of Science (B.Sc.), Economics/ Health Care Management/ Public Policy
IBM April 2013 - Present
IBM Global Services March 2002 - April 2013
PacifiCare Health Systems 1999 - 2002
Skills
ITIL v3 Foundations..., Project Management, PMP, IT Service Management, SDLC, PMO, ITIL, Service Delivery, IT Strategy, Project Portfolio..., Vendor Management, IT Management, Project Delivery
Education
University of Phoenix 1998 — 2000
Nerd Crossing January 2011 - Present
Northern California Area Council January 2009 - Present
Boys & Girls Club of El Sobrante March 2008 - Present
Charles Schwab February 2006 - December 2009
Charles Schwab February 2000 - January 2006
IBM Global Services January 1998 - February 2000
IBM Global Services June 1995 - January 1998
IBM February 1994 - January 1995
Skills
Software Development, Unix, ITIL, Linux, Windows, TCP/IP, Virtualization, Java, Requirements Analysis, ClearCase, Non-profit Leadership, Non-profit Board..., Non-profit Boards, Non-profit Fund..., Non-profit Volunteer, Non-profit Director, Entrepreneurship, Social Entrepreneurship, Website Development, Small Business Marketing, Small Business IT..., Small Business Online..., IT Strategy, IT Management, IT Solutions, IT Operations, Team Management, Databases, Project Management, Data Center, Solution Focused, Management, Strategy, Integration, Long-term Customer..., Program Management, Enterprise Architecture, Software Project..., Consulting, Leadership
Education
University of Southern California
BSEE, Electrical Engineering (Computers)
University of Phoenix
MBA, Masters of Business
Texas Children's Hospital April 2005 - Present
Texas Children's Hospital April 2005 - July 2007
IBM Global Services 1999 - 2004
Skills
LexisNexis, Raiser's Edge, Microsoft Office, Prospect Research, Donor Research, Corporate Research, Non-profits, Board Development, Program Development, Fundraisers, Public Relations, Philanthropy, Healthcare, Grant Writing, Media Relations, Volunteer Management, Stewardship, Event Planning, Grants, Fundraising, Nonprofits, Proposal Writing, Newsletters, Community Development, Public Speaking, Community Outreach, Annual Giving, Strategic Planning, Outlook, Office Management, Management, Editing, Social Media, Non-profit..., Research, Event Management, Leadership Development, Training, Marketing, Leadership, Administrative..., Strategic Communications, Planned Giving, Higher Education, Policy, Healthcare Management, Organizational..., Budgets, Program Management, Staff Development
Education
University of Phoenix 2007 — 2008
MBA, Business Administration
University of Phoenix 2004 — 2006
BS, Business Administration
Tuskegee University 1985 — 1987
American Energy Partners, LP May 2014 - Present
Chesapeake Energy October 2011 - April 2014
IBM Global Services June 1998 - October 2011
Skills
Business Intelligence, Enterprise Architecture, SDLC, Solution Architecture, Data Warehousing, SQL, Integration, Software Development, Requirements Analysis, Unix, Agile Methodologies, Business Analysis, ITIL, Business Process, ETL, IT Strategy, Data Integration
Education
University of Oklahoma - Price College of Business 1991 — 2007
VMware April 2010 - Present
Configuresoft 2005 - 2011
IBM Global Services January 1997 - November 2005
IBM 1997 - 2005
US Navy November 1990 - November 1995
Skills
Virtualization, VDI, VMware, Solution Selling, Cloud Computing, vSphere, Unix, High Availability, VMware ESX, Solution Architecture, Netcool, KVM, Disaster Recovery, Software Development, TOGAF
Education
University of Phoenix 2000 — 2005
Information Technology
HMS June 2010 - Present
AMG-SIU 2009 - 2010
ClearCycle, Inc (Formerly Valutech) 2003 - 2008
IBM Global Services 2001 - 2003
Skills
Outsourcing, Integration, Microsoft SQL Server, Information Security, Disaster Recovery, Healthcare, Active Directory, Agile Methodologies, SSRS, Servers, Data Center, Virtualization, IT Service Management, Windows, Vulnerability Assessment, IT Audit, Perl, Business Continuity, CISSP, Solaris, XML, PCI DSS, IT Strategy, VMware ESX, Information Security..., Cloud Computing, Program Management, Database Administration, VMware, Linux, Team Leadership, Vulnerability Management, SQL, Security, Process Improvement, Project Management, Security Audits, Software Development
Education
University of Phoenix
Apptio September 2014 - Present
creativeLIVE January 2013 - September 2014
MindMode Co. June 2012 - January 2013
Finsphere Corporation March 2008 - April 2012
Classmates.com April 2002 - March 2008
Sitesmith / MFN / Above.net May 2000 - April 2002
IBM Global Services June 1998 - May 2000
Skills
Data Center, Cloud Computing, Storage, Linux, Solaris, Network Engineering, Cisco IOS, Juniper, VMware, Open Source, F5 BigIP, Hitachi Storage, LDAP, Puppet, Perl, Unix Shell Scripting, Java, Virtualization, Network Design, Systems Engineering, IT Operations Management, IT Operations, Unix, SaaS, jQuery, Amazon Web Services...
Education
University of Washington 2002 — 2005
B.S., Computer Science
University of Oregon - Charles H. Lundquist College of Business 1993 — 1998
B.S., Business
SunTrust Bank Support Desk ManagerSunTrust Robinson HumphreySeptember 2013 - Present
SunTrust Robinson Humphrey 2011 - Present
Georgias Own Credit Union 2010 - 2011
IBM Global Services July 2008 - 2010
SunTrust Banks, Inc. 2005 - 2008
Per-Se Technologies 2002 - 2005
Skills
Cisco Technologies, ITIL, Project Management, Servers, Active Directory, Technical Support, Windows, Process Improvement, Lotus Notes, System Administration, Network Administration, VMware, Visio, Disaster Recovery, Vendor Management, Business Analysis, HP, SharePoint, Windows Server, Troubleshooting, Operating Systems, Windows 7, Access
Education
University of Phoenix 2007 — 2009
Associates Of Arts, Information Technology
South Eastern Tech 2001 — 2003
Cognitive Compass May 2012 - Present
Sayko Consulting June 2006 - Present
Hospital of the University of Pennsylvania December 2010 - March 2012
Intouch Health May 2010 - August 2010
AcademicCME July 2009 - December 2009
School District of Philadelphia July 2003 - February 2006
Palm Inc/Thin Air Apps May 2000 - May 2003
ML4 July 1998 - April 2000
New York Presbyterian April 1995 - April 1998
IBM Global Services February 1993 - February 1995
Skills
Team Building, Social Media, Coaching, Strategic Planning, Healthcare, Organizational..., Program Management, Training, Management, Nonprofits, Leadership Development, Community Outreach, Leadership, Program Development, Research, Public speaking, Proposal develop, Organizational strategy
Education
University of Pennsylvania 2009 — 2012
MS candidate, Org Dynamics
IBM Global Services Tech. Svcs. Prof. Adv.IBM Global Services1991 - 2009
Skills
JCL, IBM Mainframe, Mainframe, DB2, z/OS, RACF, CICS, Databases, Disaster Recovery, Performance Tuning, COBOL, Enterprise Architecture, IMS DB/DC, SQL, Database Design, REXX, Websphere, Unix, AIX, SDLC, Solution Architecture, Requirements Analysis, ITIL, Requirements Gathering, Software Project..., IT Service Management, IT Strategy, Integration, PMP, Incident Management, IT Operations, IT Management, Data Center, IT Outsourcing, System Deployment, Global Delivery, Service Management, Outsourcing, Information Technology
Education
University of Phoenix
Accenture July 2009 - Present
The Computer Merchant November 2008 - December 2008
Projetech January 2008 - September 2008
TechLink Systems July 2007 - December 2007
IBM Global Services December 2000 - May 2007
Square D Company 1999 - 2000
Skills
Disaster Recovery, Windows System..., Microsoft Cluster, VMware ESX, Windows Server, VMware, Active Directory, DNS, Data Center, vSphere, Servers, DHCP, System Administration, Citrix, System Deployment, Group Policy, Software Documentation, VMware Infrastructure, Infrastructure, ITIL, Netbackup, Windows, Microsoft SQL Server, Server Administration, Virtualization, Cluster, Databases, Software Installation
Education
University of Phoenix 2002 — 2006
Bachelor of Science, Information Technology
IBM Global Services July 1988 - Present
Skills
Program Management, Leadership, Project Management, Management, Vendor Management, IT Management, IT Service Management, IT Strategy, Change Management, Project Planning
Education
University of Phoenix
Information Technology Management
IBM August 2010 - Present
SA Finest Basketball Org. 2006 - Present
IBM Global Services February 2005 - August 2010
IBM Global Services March 2002 - June 2005
Skills
Microsoft, Citrix, VMware, Disaster Recovery, Windows Server, VMware ESX, Servers, Active Directory, Blackberry Enterprise..., Altiris, SCCM, VMware Infrastructure, Virtualization, WSUS, System Administration, IT Service Management, Microsoft Exchange, HP, System Deployment, Operating Systems, Windows 7, ITIL, Server Administration, Citrix Metaframe, IT Operations, Microsoft Certified..., XP, Microsoft Technologies, Windows, DHCP, DNS, Data Center, Hardware, Network Administration, Windows XP, vSphere, VMware vSphere
Education
University of Phoenix 2002 — 2004
Bachelor of Science in Information Technology, Information Technology
Intergraph August 2009 - Present
Perficient November 2006 - August 2009
Tier1 Innovation 2006 - 2007
Ingersoll Rand Security Technologies May 2005 - September 2006
Club Car June 1999 - May 2005
Club Car 1999 - 2005
IBM Global Services May 1998 - May 1999
Skills
SDLC, Integration, Requirements Analysis, Business Analysis
Education
University of Phoenix 2002 — 2005
Bachelor, Computer Information
Independent Contractor October 2009 - Present
IBM February 2007 - May 2009
IBM Global Services 2007 - 2009
BMC Software 1999 - 2007
BMC Software/Remedy Corporation 1999 - 2006
Remedy Corporation 1999 - 2006
Skills
BMC Remedy, Service Management, IT Service Management, ITIL, Enterprise Software, Cloud Computing, Professional Services, Enterprise Architecture, Pre-sales, Solution Architecture, Service Desk, Virtualization, Requirements Analysis, SaaS, CMDB, Configuration Management, Integration, Business Process, Systems Management, IT Operations, Data Center, IT Management, Incident Management, Solaris, Unix, IT Strategy, Disaster Recovery, ITIL Certified, System Deployment, Service Delivery, SDLC, Release Management
Education
University of Phoenix
Business Managment (75 hours)
University of Phoenix
Information Technology
Immunex/Amgen February 1996 - Present
IBM Global Services February 2009 - October 2011
Skills
Data Center, Business Analysis, Project Management
Education
University of Oregon 1992 — 1995
BS, Geological Sciences
Johnson Controls March 2012 - Present
Johnson Controls October 2010 - Present
Johnson Controls Automotive 2006 - Present
Satyam March 2001 - August 2006
IBM Global Services May 1999 - February 2001
SQL Star International March 1994 - April 1999
SQL 1994 - 1999
Education
University of Phoenix 2008 — 2011
MBA, General management
Utkal University 1988 — 1991
Graduate, Physics
Pegasus TransTech July 2006 - Present
Brooks Eckerd Pharmacy 2001 - 2005
IBM Global Services December 1997 - April 2001
Skills
SDLC, Software Documentation, Process Improvement, Disaster Recovery, Integration, Software Development, Program Management, JavaScript, Requirements Analysis, Databases, Leadership, Agile Methodologies, XML, FrameMaker, SQL, SaaS, Training, Business Analysis, DITA XML, CMS, XMetaL, Photoshop, Dreamweaver, easyDITA CMS, Project Management, Quality Assurance, Certified EKG Technician, CPR Certified, ACLS
Education
Hillsborough Community College 2015 — 2015
Certified EKG Technician, 12 Lead EKG, Arrythmia Interpretation, 465/500
University of West Florida - College of Business 2014 — 2014
Certificate in Structured Writing for Technical Documentation, DITA XML, Structured Writing, 90%
University of Phoenix 2009 — 2010
Associate of Arts (AA), Graphic and Web Design, Graduated with accumulated GPA 3.92
University of Toronto - Victoria University 1981 — 1982
Physics
SunGard Availability Services June 2005 - Present
TIAA-CREF 2004 - 2005
Microsoft 2003 - 2004
IBM Global Services June 2000 - June 2002
Solectron November 1999 - June 2000
Skills
Microsoft Exchange, Data Center, Cloud Computing, Disaster Recovery, Virtualization, VMware, IT Strategy, Integration, Business Continuity, Cisco UCS, Symantec Endpoint..., Hyper-V, Red Hat Linux, Infrastructure, Storage Area Networks, Storage, Enterprise Software
Education
Strayer University 2011 — 2016
Bachelor’s Degree, Computer Science, 3.9
University of Phoenix 2005 — 2008
AAB, Business, 3.84
MITRE September 2014 - Present
MITRE April 2009 - September 2014
Fidelity Investments March 1999 - March 2009
IBM Global Services 1996 - 1999
Rensselaer Polytechnic Institute 1991 - 1995
Skills
Security, Information Security, CISSP, Computer Security, Penetration Testing, Application Security, Risk Assessment, Security Architecture..., Program Management, Enterprise Architecture, Network Security, Risk Management, Vulnerability Assessment, Enterprise Software, Software Development, Leadership, Training, Process Improvement, Management, Team Building, Integration, Cloud Computing, Linux, Information Technology, SDLC, Vulnerability Management, Information Security..., ISO 27001, Intrusion Detection, IT Risk Management, Virtualization, IT Strategy, Information Assurance, IT Management, Business Continuity, Identity Management, IT Audit, TCP/IP, Encryption, Network Architecture, Data Security, Unix, Firewalls
Education
University of Phoenix 2003 — 2007
BS in Business Management, Management
bcbb, llc July 2007 - Present
IBM Global Services October 2002 - June 2007
PricewaterhouseCoopers 1998 - 2002
International Investment Group 1989 - 1991
Koehn & Associates 1983 - 1989
Kimberly-Clark 1979 - 1983
Price Waterhouse 1975 - 1979
Skills
Program Management, Leadership, Management Consulting, Business Transformation, Project Management, CRM, Consulting, Outsourcing, Strategy, Business Process..., Business Analysis, Business Process, Analytics, Business Intelligence
Education
University of Wisconsin-Milwaukee - Lubar School of Business 1967 — 1975
BBA
University of Pennsylvania - The Wharton School
University of Virginia Darden School of Business
Oro Grande School District August 2013 - April 2014
Victor Valley Union High School District March 2008 - April 2013
Electrograph Systems Inc. October 2006 - March 2008
Tierra Right of Way Services April 2005 - May 2006
IBM Global Services 2002 - 2005
United States Air Force May 1992 - February 2000
Skills
Microsoft Office, Microsoft Excel, Software Documentation, Program Management, Training, SDLC, SQL, Data Analysis, HTML, Windows Server, California Longitudinal..., Aeries Student..., Data Director..., Destiny Library Manager..., Dell KACE, DNS, Servers, Disaster Recovery, Vendor Management
Education
University of Phoenix 2004 — 2006
Masters, Management, Information Systems
University of Phoenix 2001 — 2004
Bachelors, Infromation Technology
American Express June 2013 - Present
Zen Wellenss 2010 - 2014
American Express September 2010 - June 2013
American Express April 2010 - November 2010
IBM Global Services October 2008 - March 2010
IBM Global Services January 2008 - October 2008
IBM October 2005 - January 2008
IBM Global Services October 2005 - January 2008
IBM Global Services April 1998 - October 2005
American Express April 1993 - February 1995
Skills
IT Audit, Operational Risk..., Compliance Management, Information Security, Regulatory Compliance, Governance, ITIL, Sarbanes-Oxley Act, COBIT, Risk Management, Business Process..., Change Management, Service Delivery, Project Portfolio..., Business Intelligence, IT Operations, Disaster Recovery, Program Management, Business Analysis, Incident Management, Vendor Management, Process Improvement, SDLC, Data Center, Software Documentation, Mainframe, Software Project..., Requirements Gathering, Leadership, IT Management, IT Strategy, SharePoint, Quality Assurance, Project Management, PMP, Enterprise Software, Release Management, IT Service Management, Information Technology, Business Process, Infrastructure, Management, Enterprise Architecture, Integration, Team Leadership, Outsourcing, Process Management, Solution Architecture, User Acceptance Testing, Resource Management
Education
University of Phoenix 2003 — 2007
BSIT, Information Technology
Zen Wellness 2010 — 2014
Zen Yoga & Medical QiGong Instructor, Zen Yoga and Medical Qigong, 200 Hour Zen Yoga Program. 500 hour QiGong. Yang Style Tai Chi Black Belt.
IBM Program ManagerACE2009 - Present
IBM Global Services 1999 - Present
Aetna Specialty 2006 - 2009
Aetna 2006 - 2009
Ace Insurance 1999 - 2005
CIGNA 1981 - 1999
Skills
Data Center, Software Engineering, SDLC, Web Applications, Software Development, Oracle, Project Management, Solution Architecture, IT Strategy, Consulting, Requirements Analysis, Telecommunications, Leadership, Strategic Planning, Infrastructure, Budgets, Management, Databases, Training, Business Process..., Business Analysis, Finance, Data Warehousing, Analysis, Project Portfolio..., Project Planning, Governance, Risk Management, Vendor Management, Information Technology, Business Intelligence, PMO, Team Building, Program Management, Project Delivery, Insurance, Business Process..., PMP, Integration, Disaster Recovery
Education
University of Phoenix 2003 — 2006
Business, eBusiness, 3.85 GPA
Goodrich Corporation April 2009 - Present
DTE Energy October 2007 - December 2008
Sika Corporation May 2007 - September 2007
DTE Energy October 2005 - April 2007
Cooper Power Systems July 2005 - September 2005
Coca-Cola Enterprises July 2004 - June 2005
Solae, LLC July 2003 - June 2004
IBM Global Services September 2002 - July 2003
Education
University of Oklahoma 1997 — 1999
Master, Computer Science
Citrix Systems October 2010 - Present
IBM Global Services May 2009 - October 2010
Kaiser Permanente IT February 2005 - March 2009
Kaiser Permanente 2005 - 2009
Hudson RCI November 2003 - February 2005
Skills
Citrix, SharePoint, Application..., Infrastructure, High Availability, Enterprise Software, Software Documentation, Windows, Leadership, Citrix Metaframe, VMware, Virtualization, VDI, Windows Server, Active Directory, Disaster Recovery, VMware ESX, Servers, Troubleshooting
Education
University of Phoenix 2009 — 2011
MBA, Technology Management
University of Phoenix 2007 — 2009
BS, IT
IBM Global Services June 2004 - Present
IBM Global Services November 2000 - June 2004
IBM September 1997 - November 2000
TruServ May 1996 - September 1997
Levinson Steel Company September 1987 - May 1996
Skills
PMP, Requirements Analysis, Testing, IT Service Management, Integration, Software Project..., Solution Architecture, Software Development, Business Process, Project Portfolio..., Enterprise Architecture, IT Strategy, PMO, Outsourcing, ITIL, SDLC
Education
University of Phoenix 2004 — 2006
Bachelor of Science (B.S.), Business Administration and Management, General
Lexis Nexis Risk May 2015 - Present
IBM Global Services November 2010 - May 2015
IBM Global Services September 2009 - November 2010
Education
University of Phoenix 2003 — 2007
BS, Information Technology
SunTrust March 2015 - Present
TEKsystems March 2014 - March 2015
Genesis10 February 2013 - March 2014
TEKsystems December 2010 - December 2012
West Georgia Tech LLC June 2011 - May 2012
IBM November 2005 - November 2009
TEKsystems August 2003 - October 2005
IBM Global Services February 1977 - April 2002
Skills
Vendor Management, Management, PMP, PMO, SDLC, Project Management, Business Analysis, Program Management, Project Portfolio..., Process Improvement, Software Project..., IT Service Management, Data Center, IT Strategy, Business Process..., Resource Management, Disaster Recovery, Integration, Project Delivery, Requirements Analysis, Six Sigma, Product Management, Visio, Outsourcing, IT Management, Risk Management
Education
University of Phoenix 1998 — 2002
Bachelor, Marketing
IBM April 2002 - Present
IBM Canada 2002 - Present
IBM Global Services 2002 - Present
Manulife Financial January 2001 - April 2002
Skills
TSM, AIX, DS4000, Disaster Recovery, Storage Area Networks, Replication, Unix, High Availability, SAN, Brocade, Storage Management, Storage, Business Continuity, NetApp, Cluster, System Deployment, Servers
Education
University of Ottawa 1965 — 1971
MA, Philosophy, Applied Mathematics, Economics, Political Science
Vegas.com March 2014 - Present
BMM October 2012 - March 2014
Zen Medical Technologies July 2011 - October 2012
IBM Global Services August 2010 - June 2011
Geek Squad June 2009 - April 2011
Best Buy March 2008 - June 2009
Apple Inc. November 2007 - February 2008
Wand Corporation August 2007 - October 2007
Skills
Active Directory, Programming, HTML, Windows, Regression Testing, Windows 7, .NET, Software Documentation, SDLC, Visual Basic, C, Requirements Analysis, Operating Systems, Computer Hardware, Visio, Visual Studio, Databases, Troubleshooting, MySQL, Manual Testing, Software Development, Test Automation, Java, XML, Microsoft SQL Server, Agile Methodologies, Software Quality..., System Testing, Test Planning, Linux, SQL, iPhone, Testing, Networking, Help Desk Support, Technical Support
Education
University of Phoenix 2010 — 2012
Bachelor's, Software Engineering
ITT Technical Institute 2007 — 2009
Software Application Programming, Programming
DOJ November 2005 - Present
IBM Global Services 1997 - 2002
Skills
Requirements Analysis, SQL, Business Process, Integration, SDLC, Project Management, Program Management, Software Project..., Microsoft Word, Customer Service, Microsoft Office, PowerPoint, Microsoft Excel
Education
University of Phoenix 2005 — 2007
Master of Business Administration (MBA)
University of Phoenix
Bachelor of Science (BS), Business Administration and Management, General
Digi-Key Corporation March 2012 - Present
IBM Global Services March 2009 - March 2010
IBM Global Services June 2000 - March 2009
IBM Global Services October 1998 - June 2000
Skills
Data Center, IT Operations, IT Service Management, IT Strategy, ITIL, PMP, Service Delivery, Service Management, Storage, Troubleshooting, Vendor Management, IT Management, Solution Architecture, Integration, Program Management
Education
University of Phoenix 2001 — 2011
AAFB, Concentration in Foundations of Business
IBM Internal Training 1999 — 2010
University of Phoenix 2001 — 2005
Computer Science
BARNES BUSINESS COLLEGE 1993 — 1996
AA, Accounting
IBM Global Services February 1999 - October 2014
Skills
ITIL, Project Management, Customer Service, Business Analysis, Microsoft Office, Business Process, Program Management, Management Consulting, Budgets
Education
University of Phoenix 1998 — 2000
Bachelor of Science (BS), Marketing
University of Phoenix 1997 — 2000
Bachelor of Science (BS), Marketing
JDA Software February 2015 - Present
US Airways March 2012 - Present
IBM Global Services May 2002 - April 2009
American Express February 1996 - May 2002
American Express 1997 - 2002
Price Waterhouse Coopers August 1992 - February 1996
Skills
Process Improvement, Requirements Analysis, Business Analysis, Requirements Gathering, SDLC, Visio, Vendor Management
Education
University of Phoenix 1992 — 1994
BSBA, General Business
Paradise Valley Community College 1990 — 1992
Associates Degree, General Studies
Accel Networks October 2013 - June 2014
HealthPort Technologies January 2013 - September 2013
IBM July 2012 - January 2013
IBM Global Services June 2008 - July 2012
IBM November 2003 - June 2008
Productivity Solutions Inc 2000 - 2003
Skills
Service Delivery, ITIL, Troubleshooting, Service Management, Solution Selling, Technical Support, Cloud Computing, Outsourcing, Professional Services, IT Service Management
Education
University of Phoenix 2005 — 2008
Bachelors, Information Systems