IBM Strategic Outsourcing
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IBM Strategic Outsourcing Employees
EY September 2012 - Present
Accenture October 2010 - September 2012
IBM Corporation February 2008 - October 2010
IBM Corporation March 2007 - February 2008
IBM Corporation January 2005 - March 2007
New York University 2004 - 2007
IBM - Global Services January 2003 - December 2004
Literacy Volunteers of America - Westchester County, NY June 2000 - November 2004
IBM - Strategic Outsourcing July 2002 - January 2003
Forbes Computers October 2000 - May 2002
Skills
Enterprise Architecture, Cloud Computing, IT Service Management, ITIL, IT Strategy, Business Intelligence, Business Process, Program Management, Governance, Data Center, Management Consulting, IT Management, SaaS, Virtualization, Solution Architecture, Cross-functional Team..., Architectures, Security, Business Strategy, Service Management, SOA, Pre-sales, Architecture, IT Operations, Elgg, Java, Social Networking, Website Development, Web Development, Web Design, Web Applications, Project Planning, Internet of Things
Education
University of California, Berkeley
Internet of Things (IoT)
New York University - Leonard N. Stern School of Business 2004 — 2007
MS-IS, Business & Technology
California State University-Long Beach 1999 — 2002
Bachelor of Science, Computer Science
National University of Computer and Emerging Sciences 1996 — 1999
BS, Computer Sciences
C&K Systems, Inc. September 2013 - Present
IBM Global Technology Services March 2013 - August 2013
IBM Global Technology Services September 2003 - March 2013
IBM Strategic Outsourcing March 1996 - September 2003
Advantica Restaurant Group April 1995 - March 1996
Hardee's February 1994 - April 1995
Skills
Help Desk Support, Technical Support, Hardware, Troubleshooting, Printers, Customer Service, Service Delivery, Retail, Customer Satisfaction, System Administration, Incident Management, Time Management, IBM 4690, Lotus Notes, Remote Desktop, Networking, Training, Customer-focused Service, Passion for Helping..., Vendor Management, Helping Clients Succeed, Teamwork, Dependable Team Player, Reliability, Communication Skills, Team-oriented, POS, Windows XP, Windows 7, A Certified, Windows XP Pro
Education
Middle Tennessee State University 1985 — 1990
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
IBM Global Process Services July 2013 - Present
IBM Global Process Services November 2010 - June 2013
IBM Managed Business Process Services November 2007 - October 2010
IBM Integated Managed Business Process Delivery January 2006 - October 2007
IBM Business Transformation Outsourcing January 2003 - December 2005
IBM Strategic Outsourcing July 2001 - December 2002
Lockheed Martin 1997 - 2001
Loral Federal Systems 1994 - 1996
IBM Federal Systems 1979 - 1993
Skills
Budgets, Strategic Planning, Management, Customer Service, PowerPoint, English, Windows, Public Speaking, Account Management, Business Process..., P&L Management, Rate Management, Acquisition Integration, Global Sourcing, Management System, Microsoft Office, Continuous Improvement, Business Control, CRM, Service Delivery, Strategy, Business Transformation, Business Analysis
Education
University of Maryland College Park
Bachelor of Science (BS), Finance and Financial Management Services
Lutheran Senior Services September 2015 - Present
Independent Consultant-Human Resources June 2015 - Present
Mom365 July 2015 - September 2015
Washington University in St. Louis July 2010 - June 2015
IBM Global Business Services 2008 - October 2011
IBM Global Technology Services 2003 - 2008
IBM Global Technology Services 1996 - 2003
IBM Strategic Outsourcing 1993 - 1996
Skills
Talent Management, Talent Acquisition, Performance Management, Organizational..., Succession Planning, Management, Leadership, Employee Relations, Hiring, Strategy, Recruiting, University Relations, Human Resources, Employee Engagement, Team Leadership, Training, Change Management, Strategic Planning, Coaching, Cultural Transformation, Personnel Management, Recruitment/Retention, Interviewing, Consulting, Program Management, Career Counseling, Outsourcing, College Recruiting, Shared Services, Project Management, Organizational Design, Business Development, Leadership Development, Full-life Cycle..., Workforce Planning, Onboarding, Process Improvement, Temporary Placement, Team Building, Employee Training
Education
Lindenwood University
MS, HRM
University of Missouri-Saint Louis
B.S., Education
Leeds School Of Business at CU Boulder August 2007 - Present
IBM Company February 2005 - February 2007
IBM Strategic Outsourcing January 2000 - January 2002
North America January 1997 - January 2000
IBM Printing Systems January 1993 - January 1996
IBM Service January 1988 - January 1992
IBM Service January 1984 - January 1987
IBM Service January 1979 - January 1984
Framingham South High School January 1973 - January 1977
Skills
Budgets, Business Ethics, Business Strategy, Coaching, Community Outreach, Critical Thinking, Customer Satisfaction, Customer Service, Data Analysis, Event Planning, Global Strategy, Help Desk Support, Higher Education, IT Outsourcing, Integrated Marketing, Leadership, Leadership Development, Lotus Notes, Management, Microsoft Excel, Microsoft Office, Microsoft Word, Nonprofits, Outsourcing, PowerPoint, Program Development, Project Management, Public Speaking, Research, Service Delivery, Social Media, Strategy, Teaching, Team Leadership
Education
Colorado State University
Master of Education, Administration
Springfield College
Bachelor of Science, Physical Education
IBM Strategic Outsourcing March 2014 - September 2014
SageNet (formely known as Spacenet) November 2012 - November 2013
Harris CapRock Communications 2012 - 2012
MASTEC NSORO, LLC / AT&T June 2011 - 2012
Program and Project Management Consulting 2009 - May 2011
LM Development Group, Inc. / Ross Realty Investments April 2007 - August 2008
Lennar Homes June 2006 - April 2007
WCI Communities, Inc. June 2005 - February 2006
Comtech Systems, Inc January 2004 - October 2004
United Service Source, Inc March 2002 - December 2003
Skills
Program Management, Cross-functional Team..., Six Sigma, Management, Leadership, Contract Negotiation, Performance Reporting, Project Management, Project Planning, MS Project, Vendor Management, Strategic Planning, Telecommunications, Business Analysis, Process Improvement, Project Portfolio..., Change Management, Project Delivery, Team Leadership, Budgets, Analysis, Training, Quality Assurance, Team Building, Microsoft Project
Education
University of Miami - School of Business 1982 — 1983
MBA, International Business, Strategic Management
University of Miami - School of Business 1980 — 1982
BBA, Business Administration
Coretech, a WPP Company June 2015 - Present
IBM Strategic Outsourcing June 2002 - December 2014
NYU School of Medicine March 2000 - June 2002
Mount Sinai Health System 1998 - 2000
Meridian Health 1995 - 1998
Skills
Management, Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Project Management, Process Improvement, Visio, Project Planning, PMP, PMI Certified, Integration, Requirements Analysis, Software Project..., Program Management, HIPAA, Disaster Recovery, Incident Management, IT Service Management, Vendor Management, Service Delivery, Project Delivery, IT Management, Service Management, Change Management, ITIL, IT Strategy, Outsourcing, IT Operations
Education
Brookdale Community College 1983 — 1986
Business Administration and Management, General
Ocean County College 1982 — 1983
Business Administration and Management, General, 3.75
Wall Township
IBM Strategic Outsourcing March 2010 - Present
IBM April 2006 - March 2010
Skills
Project Management, Business Analysis, Change Management, IT Service Management, IT Strategy, Requirements Analysis, Program Management, CRM, Cloud Computing, SaaS, Outsourcing, ERP, Data Center
Education
City University of New York-Baruch College 1972 — 1977
Bachelor of Arts (B.A.)
Bishop Reilly H. S. 1968 — 1972
IBM Strategic Outsourcing October 2011 - Present
IBM Integrated Technology Delivery May 2009 - September 2011
Occasions Catering and Special Events 2003 - 2009
HP Managed Services, Backup/Storage June 2008 - October 2008
State of Washington July 1979 - June 2008
Saint Martins College 2007 - 2007
Capital Business Machines 1990 - 1991
Skills
Cisco Technologies, IBM Tivoli, Storage Area Networks, Storage, Virtualization, Disaster Recovery, NetApp, Brocade, NAS, Servers, Clariion, Data Center, Enterprise Architecture, Enterprise Storage, HP-UX, Solaris, Storage Management
Education
Saint Martin's University 1998 — 2002
MEM, Engineering/Project Management
University of Washington 1972 — 1977
BS, Math, Econ/Engineering
IBM Software Group April 2013 - Present
IBM Software Group November 2011 - March 2013
IBM - Global Technology Services July 2009 - October 2010
IBM - Global Technology Services August 2006 - October 2010
IBM - Global Business Services August 2004 - July 2006
IBM - Global Technology Services February 2003 - July 2004
IBM - Strategic Outsourcing 2000 - January 2003
Cultor Food Science - Division of Pfizer 1998 - 1999
Kraft Foods Group 1989 - 1997
Skills
Finance, Financial Reporting, Financial Analysis, Forecasting, Managerial Finance, Financial Modeling, Accounting, Strategic Financial..., Business Strategy, Business Analysis, Outsourcing, Acquisition Integration, Essbase, Hyperion Enterprise, Budgets, Cross-functional Team..., Internal Controls, Strategy, Financial Planning, Management, Process Improvement
Education
Pace University - Lubin School of Business
MBA, Finance
Villanova University
BS, Accounting