Idelman telemarketing
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Idelman telemarketing Employees
House of Brick Technologies August 2008 - Present
First Data Corporation June 2003 - August 2008
ThinkSpark January 2001 - June 2003
infoUSA 1999 - 2001
Omaha World-Herald 1997 - 1999
CSG International 1996 - 1997
Idelman Telemarketing 1993 - 1995
USAF 1985 - 1989
Skills
Oracle, Databases, Performance Tuning, Enterprise Architecture, Troubleshooting, Data Warehousing, Oracle Applications, AIX, Security, Testing, Disaster Recovery, Unix, Database Design, Oracle RAC, VMware Infrastructure, Virtualization, vSphere, Database Administration
Education
Bellevue University 1996 — 1997
Bachelor of Science, Technical Services
Saddleback High School
West Corporation September 2003 - Present
Alorica September 2003 - Present
Goodrich Program - University of Nebraska Omaha 2013 - 2014
Reznicek Investments October 1997 - April 2003
Idelman Telemarketing 1993 - 1995
Idelman Telemarketing 1993 - 1995
Skills
Call Centers, Customer Satisfaction, Customer Service, Operations Management, Team Management, Quality Assurance, Process Improvement, Microsoft Office, Team Building, Content Writing, Public Speaking, Training, Leadership, Blogging, Sales, Technical Support, Mentoring, Personal Development, Organization, Management, Team Leadership, Vendor Management, Account Management, Customer Experience, Copy Editing, Direct Response
Education
University of Nebraska at Omaha 2011 — 2015
Bachelor's Degree, Sociology, 3.40 GPA
AMD Solutions September 2015 - Present
Univita Health Inc November 2014 - August 2015
Solstice Benefits September 2008 - November 2014
ADP TotalSource September 2006 - September 2008
CIGNA Dental & Vision November 2004 - August 2006
CIGNA Dental April 2002 - October 2004
Bank of America 1998 - 2002
Barnett Bank 1994 - 2002
Idelman Telemarketing 1992 - 1995
Skills
People-oriented manager..., Process improvements..., Team Leadership, Personnel training and..., Six Sigma Project..., Building Strong Teams, Process Improvement, Team Building, Six Sigma, Individual Development, Vendor Management, Coaching, Payroll, Program Implementation, Call Center, Employee Benefits, Insurance, Workforce Management, Leadership, Benefits Administration, Health Insurance, Performance Management, Operations Management, Customer Service, Strategic Planning, Project Management, Business Analysis, Employee Relations, Operational Analysis, Change Management, Program Management, Customer Satisfaction, Visio, Onboarding, Training, Cross-functional Team..., Quality Assurance, Management, Healthcare, HIPAA, Human Resources, Forecasting, Microsoft Excel, Customer Experience, Customer Retention, Leadership Development, Executive Management, Call Centers, Sales, Talent Management
Education
Miami Dade College 1994 — 1996
Omaha Public Schools July 2012 - Present
Omaha Public Schools May 2002 - July 2012
Council for Economic Education 2010 - 2010
Upward Bound Program May 2003 - July 2003
West Telemarketing June 2002 - August 2002
Student Life of Wayne State College August 2000 - December 2001
Girls Incorporated March 2000 - March 2001
Educational Services Unit March 2000 - March 2001
Idelman Telemarketing June 1999 - August 1999
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Leadership, Training, MS Project, Curriculum Design, Public Speaking, Non-profits, Teaching, Grant Writing, Program Development
Education
Doane College 2011 — 2014
Master's degree, Curriculum and Instruction
Doane College 2009 — 2011
Masters, Educational Leadership
Wayne State College 1998 — 2002
Bachelor of Science, Social Science Education
TeleDevelopment Services, Inc. January 2012 - Present
Affinitas Corporation September 2008 - January 2012
Power Direct, Inc. 2006 - 2008
Ron Weber and Associates 1997 - 2002
Idelman Telemarketing 1992 - 1996
Skills
Direct Marketing, Training, Telemarketing, Lead Generation, Executive Search, Process Improvement, Call Center, BPO, Workforce Management, Call Center Development, Inbound Marketing, Customer Experience, Contact Centers, Customer Acquisition, Customer Retention, Outsourcing, CRM, Account Management, New Business Development, Vendor Management, Call Centers, Business Development, Sales Management, SaaS, Leadership, Sales Process, Customer Satisfaction, Team Management, Management, Sales, Program Management, Marketing, Salesforce.com, Strategic Partnerships, Sales Operations, Strategy, Marketing Strategy, Executive Management, Customer Service, Telecommunications, Direct Sales, B2B, Start-ups, Operations Management, Team Building, Cold Calling, Selling, Solution Selling, Team Leadership, P&L Management
Education
The Ohio State University 1985 — 1987
BS, Marketing
Upper Arlington High School 1978 — 1982
Bachelor's degree, Business/Managerial Economics
Ambius September 2013 - Present
Scott Enterprises, Inc & Divercon, Inc. July 2004 - September 2013
Total Logistics Solutions June 2002 - August 2003
Omaha Eye & Laser Institute February 1999 - May 2002
Idelman Telemarketing September 1992 - October 1995
Skills
Plant Design, Interior Design, Commercial Interiors, Color Schemes, Plant Maintenance, Marketing, Training, Office Management, Customer Service, Process Scheduler, Microsoft Excel, Outlook, Office Administration, PowerPoint, Sales, Payroll, Accounts Payable, Accounts Receivable, Microsoft Word, Purchasing, Administrative..., Invoicing, Spreadsheets, Travel Arrangements, Calendaring, Expense Reports, Microsoft Office, Expenses, QuickBooks, Management, Team Building, Budgets
Education
Bellevue University 1999 — 2001
BS, Business Management
University of Nebraska at Omaha
Transfer
Hellmann Worldwide Logistics August 2015 - Present
West Corporation May 2010 - October 2014
The DRS Group October 2005 - May 2010
Danzas AEI January 1998 - January 1999
UPS Supply Chain Solutions January 1995 - January 1998
ACS (formerly Dataplex Corporation) January 1992 - January 1995
Idelman Telemarketing June 1989 - January 1992
Skills
Document Imaging, Administrative..., Receptionist Duties, Air Freight, Export, Call Centers, Customer Service, Team Building, Customer Retention, Team Leadership, Management, Telecommunications, Sales, Operations Management, Virtual Assistance, Beauty Industry, Administrative..., Microsoft Word, Microsoft Excel, Strategic Planning
Education
Miami Dade College 1990 — 1992
Hialeah Senior High School 1986 — 1989
Murphy's Lounge December 2002 - Present
Securitas May 2005 - August 2007
Sushi Japan January 2000 - August 2002
Idelman Telemarketing March 1998 - February 2000
Education
University of Nebraska at Omaha 1999 — 2005
International Business
OLC Global October 2000 - Present
Birch Telecom March 1998 - October 2000
Idelman Telemarketing April 1991 - March 1998
APAC 1991 - 1998
Skills
Leadership, Telemarketing, Call Centers, Operations Management, Marketing Research, B2B, Market Research, Training, Call Center, Program Management, Customer Retention, Customer Experience, Customer Satisfaction, Lead Generation
Education
Fort Hays State University 2015 — 2016
Bachelor's degree, Sociology and Criminal Justice, Junior
Cowley College 2008 — 2012
Associates, Liberal Arts
TranzVia August 2014 - Present
Direct Connect LLC May 2011 - August 2014
LexisNexis/ChoicePoint February 2004 - April 2011
West Corporation 1999 - 2003
DialAmerica Marketing August 1993 - April 1999
Idelman Telemarketing August 1988 - January 1991
Skills
Call Center, Team Leadership, Recruiting, Management, Sales Management, Sales, Customer Retention, Leadership, Lead Generation, Program Management, Customer Service, B2B, Direct Sales, Negotiation, Customer Satisfaction, Inbound Marketing, Contract Negotiation, Marketing, Account Management, Sales Operations, Strategic Planning, Start-ups, Team Management, Business Development, Budgets, Telemarketing, Marketing Strategy, Project Planning, Business Strategy, Selling, Public Speaking, Process Improvement, Outsourcing, Human Resources, Operations Management, Telecommunications, Vendor Management, Forecasting, Project Management, CRM, Retail, Sales Process, Coaching, New Business Development, Social Media, Leadership Development, Change Management, Team Building, Cold Calling, Training
Education
University of Nebraska at Omaha 1989 — 1990
Business Management
MGM Resorts International January 2015 - Present
Xerox May 2011 - December 2014
MGM Resorts International August 2010 - May 2011
MGM MIRAGE January 1997 - August 2010
Idelman Telemarketing August 1992 - August 1996
Skills
System Administration, Disaster Recovery, Windows Server, VMware, C#, Data Center, Management, Visual Studio, Active Directory, Troubleshooting, Network Administration, Software Documentation, Enterprise Architecture, Operating Systems, Technical Support, Virtualization, Integration, Shell Scripting, Enterprise Software, Unix, IT Service Management, IT Management, Windows XP, Windows, Microsoft SQL Server, Software Development, ITIL, XP, IIS, Databases, SQL, Servers, Automation, SharePoint, Leadership, Network Security, IT Operations, Security, System Deployment, Cloud Computing, Computer Hardware, Help Desk Support, Networking, Powershell, TCP/IP, Visio, Software Installation, Hardware, Windows 7, IT Strategy
Education
University of Nebraska at Omaha 1989 — 1991
Power Direct, Inc. December 2006 - Present
Vision X 2003 - 2004
Ron Weber and Associates 1997 - 2000
ITI Marketing Services 1993 - 1998
Idelman Telemarketing 1992 - 1998
Education
The Ohio State University 1983 — 1987
Upper Arlington High School 1978 — 1982
Business, Marketing, English, Economics
Vertrue December 2008 - Present
Vertrue-Adaptive Markeing December 2008 - December 2010
Vertrue-Adaptive Marketing December 2005 - December 2008
Vertrue-MemberWorks-AdaptiveMarketing November 1999 - December 2005
APAC Customer Services July 1999 - November 1999
APAC Customer Services-Formally Idleman (ITI) March 1995 - July 1999
Idelman Telemarketing January 1994 - March 1995
Sprint Nextel May 1991 - January 1994
The Buckle January 1991 - May 1991
Education
University of Nebraska at Kearney 1987 — 1990
BS, Business Adminstration-emphasis in Mgt
California State University-Dominguez Hills 1989 — 1989
National Exchange Program
Development Resources, Inc. August 2013 - Present
D2 Properties, LLC 2005 - 2014
Oriental Trading Company October 2011 - July 2013
Development Resources, Inc. October 2010 - October 2011
ASC Information Technology October 2007 - October 2010
Development Resources, Inc. April 2001 - October 2007
Compuware, Data Processing Resources, Applications Design & Development 1994 - 2001
Idelman Telemarketing 1991 - 1994
Skills
Agile Methodologies, SDLC, Software Development, Requirements Analysis, Microsoft SQL Server, SQL, Business Analysis, XML, SOA, Software Project..., Web Services, Visio, Java, Integration, JavaScript, Databases, AJAX, .NET, Cloud Computing, Unix, Pure Data, Netezza, SQL DB2, DotNetNuke, Relational Data Modeling, Oracle Administration, MySQL, Java Enterprise Edition, Oracle, Enterprise Software, C#, DB2, SaaS, Disaster Recovery, Process Improvement, ASP.NET, Apache, ETL, Data Warehousing, Data Modeling, VB.NET, Visual Studio, Solaris, Hibernate, Testing, Database Administration, Database Design, Programming
Education
University of Nebraska at Omaha 1984 — 1994
Bachelor's of Science, Computer Science
TD Ameritrade October 2014 - Present
TD Ameritrade October 2013 - October 2014
Cox Communications May 2013 - October 2013
Weight Watchers May 2012 - May 2013
math tutor self employed August 2008 - May 2013
Idelman telemarketing 1987 - 1992
Skills
Public Speaking, Leadership, Data Analysis, Team Leadership, Coaching, Analysis, Microsoft Office, Customer Service, Team Building, Microsoft Word, Leadership Development, Teaching, List Processing, Microsoft Excel, Social Media, PowerPoint, HTML, Higher Education, Research, Series 7, Series 63, Process Improvement, Risk Management, Business Analysis, Financial Services
Education
University of Nebraska at Omaha 1982 — 1995
BGS, Computer Science and Psychology
Johnstone May 1989 - Present
Pony Express February 1989 - May 1989
Idelman Telemarketing August 1986 - January 1989
Skills
Heating, Air Conditioning, HVAC, HVAC Controls, Sales, Training, Refrigeration, Indoor Air Quality, Ventilation, Leadership, Energy Conservation, Purchasing, Team Building, Management, Sales Operations, Cooling Water, Troubleshooting, Customer Service, Energy Management, Sales Management, Operations Management, Account Management, Inventory Management, Energy Efficiency, Team Leadership, New Business Development, Teamwork, Negotiation, Product Management, Customer Satisfaction, Boilers, Technical Product..., Product Development, Pumps, Forecasting, Budgets, Analysis, Strategic Planning, Coaching, Hydronic, Marketing Strategy, Mechanical Ventilation, Building Relationships, Microsoft Office, Problem Solving, Customer Relations, Hydronics, Building Automation, Energy Audits
Education
Bellevue University 2007 — 2010
Business Administration Technical Studies, Business
Metropolitan Community College 1990 — 1991
HVAC/R
Papillion La Vista Senior High School 1986 — 1989
High School Diploma, General Studies
Papillion La Vista Senior High School 1984 — 1989
High School, General Studies
Power Nine Gaming October 2012 - June 2015
Figure Skating Club of Omaha May 2008 - July 2009
US Bank June 1996 - July 2009
Idelman Telemarketing March 1992 - May 1996
Skills
Event Planning, New Business Development, Project Management, Strategic Financial..., Wealth, Business Strategy, Strategic Planning, Financial Analysis, Investments, Mergers & Acquisitions, Strategy, Banking, Business Development, Corporate Finance, Risk Management, Small Business, Accounting, Management, Owner-managed businesses
Education
Creighton University 2007 — 2011
BA, Ecomonics and English
Northern Michigan University 1989 — 1991
Business
Metropolitan Community College
Vernon Stephens February 2010 - Present
KSCW 2002 - 2007
KWCV 1999 - 2001
Wichita Eagle 1992 - 1994
Idelman Telemarketing 1989 - 1991
Sears Telecatalog 1989 - 1991
KFDI 1989 - 1991
United States Air Force 1983 - 1987
Skills
AA Degree, General Business..., Information Systems, Customer Service, Advertising, Social Media, Public Speaking, Customer Relations, Microsoft Office, Writing, PowerPoint, Budgeting
Education
American InterContinental University 2010 — 2011
Business, Information Systems
Wichita State University 1991 — 1992
Communications
Butler Community College 1986 — 1987
Communications
University of Maryland University College 1985 — 1987
Communications
City College of San Francisco 1982 — 1983
English
Lowell High 1978 — 1982
High School Diploma, English
LexisNexis February 2004 - Present
AccessDirect March 2003 - October 2003
West Telemarketing April 1999 - March 2003
DialAmerica Marketing August 1993 - April 1999
Idelman Telemarketing August 1988 - January 1991
Education
University of Nebraska at Omaha 1988 — 1990
Business Adminstration