IEHP Company
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IEHP Employees
WellCare Health Plans July 2015 - Present
Prime Healthcare Services February 2015 - May 2015
CVS Caremark Corporation April 2012 - April 2015
PharMedQuest - Specialty Pharmacy Services January 2015 - February 2015
PharMedQuest - Authorization Request Coordination November 2014 - December 2014
IEHP September 2014 - November 2014
Desert Oasis Healthcare August 2014 - September 2014
Desert Oasis Healthcare April 2014 - May 2014
Prime Healthcare Services September 2012 - December 2012
Safeway January 2012 - June 2012
Skills
Immunization, Patient Counseling, Microsoft Office, Pharmacueticals, Research, Community Pharmacy..., Drug Information, Drug Literature..., RxConnect System, Research experience, Biostatistics, Pharmaceutical Industry, Pharmacy Practice, Patient Education, Diabetes, Clinical Research, Pharmacy Benefit...
Education
Loma Linda University 2011 — 2015
School of Pharmacy
University of Florida 2006 — 2010
Bachelor's of Science in Nutritional Sciences
Greater Miami Adventist Academy 2002 — 2006
High School Diploma
EPIC Management, LP May 2014 - Present
PMI California Inland Empire Chapter January 2014 - Present
IEEP September 2014 - Present
DeVry University/Keller Gradute School of Management March 2013 - Present
SDI - SCUBA Diving International October 2011 - Present
EPIC Management, L.P. March 2007 - May 2014
PMI California Inland Empire Chapter March 2013 - January 2014
IEHP 1997 - 2006
Skills
Healthcare, Healthcare Information..., Program Management, Process Improvement, Project Management, Healthcare Management, Quality Assurance, EMR, Management, Leadership, Six Sigma, Visio, EHR, Epic Systems, Training, Access, Data Analysis, Project Planning, HIPAA, PMO, Crystal Reports, Integration, Team Building, Business Analysis, MS Project, PMP, SDLC, Project Portfolio..., Software Documentation, Microsoft Project
Education
University of California, Riverside 1983 — 1986
Bachelor of Science (B.S.), Mathematics
University of California, Riverside 1990 — 1991
Secondary Teaching Credential, Mathematics
John W. North High School
High School Diploma
Hewlett-Packard September 2014 - Present
centrexIT September 2013 - August 2014
Managed Solution January 2013 - September 2013
IEHP April 2012 - January 2013
St. Joseph Health System April 2010 - March 2012
Verizon Business February 2007 - August 2008
Fountain Valley April 2007 - February 2008
Unisys August 2006 - April 2007
Deloitte & Touché May 2006 - August 2006
Impac Lending November 2005 - May 2006
Skills
Integration, Documentation, Project Planning, Project Implementation, Project Management, PMP, MS Project, Project Delivery, Software Documentation, Quality Assurance, PMO, Telecommunications, Security, Networking, Management, SDLC, Testing, Visio, IT Management, SharePoint, Vendor Management, Program Management, Information Technology, Software Project..., Process Improvement, Business Analysis, ITIL, Business Intelligence
Education
Keller Graduate School of Management of DeVry University 2006 — 2008
MBA, Business Administration
Keller Graduate School of Management of DeVry University 2006 — 2008
Masters, Project Management
DeVry University 2003 — 2005
Bachelor, Network and Communication Management
IEHP June 2015 - Present
COPE Health Solutions February 2015 - Present
THINK Together November 2014 - June 2015
North American Integration and Development Center (NAID) April 2013 - September 2014
UCLA Housing and Hospitality October 2011 - August 2014
UCLA January 2014 - March 2014
SF Global, LLC September 2013 - November 2013
The City of Los Angeles: Human Relations Commission (HRC) August 2013 - October 2013
University of California, Riverside June 2013 - August 2013
Skills
Public Speaking, Community Service, Data Analysis, Data Entry, Time Management, Project Planning, Team Leadership, Team Building, Spanish, Community Outreach, Organizational..., Community Health, Fundraising
Education
University of California, Los Angeles 2010 — 2014
Bachelor of Science (B.S.), Biological Sciences and Chicana/o Studies
Western University of Health Sciences February 2013 - Present
IEHP October 2010 - February 2013
Skills
Visio, Software Documentation, Access, Troubleshooting, Business Analysis, SharePoint, Windows XP, Training
Education
Cal State San Bernardino 2008 — 2010
Bachelor of Science (BS), Computer and Information Sciences and Support Services
IEHP February 2015 - Present
City of Walnut September 2010 - Present
City of Walnut May 2008 - August 2014
Planned Parenthood Federation of America January 2014 - May 2014
Vitas Healthcare August 2013 - December 2013
California State University, Long Beach August 2012 - July 2013
COPE Health Solutions August 2010 - May 2011
Education
Loma Linda University 2014 — 2016
Master of Business Administration (MBA), Health/Health Care Administration/Management
California State University-Long Beach 2012 — 2014
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Mt. San Antonio College 2010 — 2012
Associate of Arts and Sciences (AAS), Kinesiology and Exercise Science
IEHP July 2015 - Present
IEHP December 2012 - July 2015
IEHP March 2012 - December 2012
City of Upland July 2010 - February 2012
Skills
Access, Healthcare, Microsoft Excel, Microsoft Office, Outlook, PowerPoint, Microsoft Word, Community Outreach, Program Management, Customer Service
Education
Cal State Fullerton 2012 — 2016
Master’s Degree, Master of Public Administration (MPA)
California Polytechnic State University-San Luis Obispo 2005 — 2009
BA, Political Science
IEHP February 2013 - Present
United Way of the Inland Valleys September 2012 - February 2013
Cbeyond July 2011 - December 2011
Skills
Healthcare Information..., Healthcare, Community Outreach, Nonprofits, Process Improvement, Healthcare Management, Project Management, Managed Care, HIPAA, Grant Writing, Visio, Event Planning, Medicare, Public Health, Program Management
Education
University of California, San Diego 2006 — 2011
Bachelor of Arts (B.A.), Communications
Apple August 2015 - Present
VoP Communications October 2005 - Present
IEHP December 2014 - August 2015
Simon Property Group January 2014 - April 2014
Crown Castle Australia September 2013 - December 2013
NSN - Nokia Solutions and Networks October 2012 - September 2013
State of Nevada Department of Personnel June 2011 - September 2012
Independent Contractor / Telecom October 2008 - May 2011
AECOM 2007 - 2008
The D. E. Shaw Group June 2005 - August 2006
Skills
Sales Presentations, Telecommunications, Leadership, Program Management, Training, Project Management, Project Coordination, Project Engineering, Project Delivery, Strategic Planning, Construction, Contract Negotiation, Co-location, Compliance, PMP, SIP Trunking, Solution Selling, Managed Services, Towers, Time Management, Outsourcing Management, Service Delivery, Channel Sales, Negotiation, Contract Negotiating, Purchasing Processes, Human Rights, Human Resources, Cellular Communications, Product Knowledge, Integrity, Creative Problem Solving, Analitical, Highly personable, VoIP, Management, MPLS, Wireless, Cloud Computing, Direct Sales
Education
Argosy 2014 — 2016
Master of Business Administration (M.B.A.), Project Management
California State University-Long Beach 1982 — 1984
Marine Biology and Biological Oceanography
University of Southern California 1981 — 1984
Cardiovascular Science
Victory Outreach Chicago Admin Office December 2011 - Present
Victory Outreach Chicago Admin Offices December 2010 - December 2012
IEHP November 2008 - December 2010
Skills
Microsoft Excel, Outlook, Financial Reporting, QuickBooks, Financial Analysis, PowerPoint, Microsoft Office, Budgets, Microsoft Word, Analysis, Data Analysis, Customer Service, Auditing
Education
Cal State San Bernardino 2004 — 2005
IEHP May 2015 - Present
Skills
Marketing, Market Research, Product Management, Business Analysis, Consumer Behaviour, Management, Leadership, Product Development, Analysis
Education
University of California, Riverside 2004 — 2008
Bachelor of Science (B.S.), Business, Marketing
EHS-Inland Valleys IPA February 2008 - Present
SynerMed Inc December 2001 - Present
L.A. Care Health Plan May 2001 - September 2001
Tower Health July 1998 - May 2001
IEHP August 1996 - July 1998
PPS / US Famlily Care / Riverside Medical Clinic November 1993 - August 1996
The Travelers July 1981 - July 1992
Riverside County Foundation for Medical Care January 1980 - July 1981
Skills
Provider Relations, HMO, Managed Care, Medicaid, Healthcare Industry, Community Outreach, PPO, Healthcare Management, Medicare, Physician Relations, Healthcare Consulting, Health Policy, Credentialing, Healthcare, Healthcare Information..., HIPAA, Revenue Cycle, Physicians, Hospitals, Health Insurance, Disease Management, Claim, Revenue Cycle Management, Utilization Management, Medicaid Managed Care, Practice Management, Quality Improvement, JCAHO, EHR, EMR, Medical Compliance, Health Information..., Informatics
Education
Multiple Academic Institutions 1979 — 1985
None, Wildlife, Fish and Wildlands Science and Management, Business Administration, B
Humboldt State University 1979 — 1980
None, Wildlife and Wildlands Science and Management
California Employment Development Department April 2009 - Present
Tower Health September 1998 - October 2000
IEHP June 1996 - September 1998
Skills
Program Management, Policy, Government, Customer Service, Community Outreach, Leadership, Nonprofits, Access, Training, Data Analysis, Public Speaking, Healthcare Management, Medi-Cal
Education
Kaplan College-San Diego 2002 — 2004
Certification, Microsoft Certified Systems Engineer
IEHP February 2015 - Present
Alvord Unified School District January 2011 - Present
Inland Empire Health Plan (IEHP) March 2012 - February 2015
Education
Loma Linda University 2010 — 2012
Master's in Public Health (MPH), Health Policy and Leadership
La Sierra University 2007 — 2009
Bachelor of Arts (BA), History
Pacific Union College 2004 — 2006
Bachelor of Arts (BA), History
Inland Empire Health Plan March 2014 - Present
IEHP February 2014 - Present
Goodwill Southern California June 2013 - February 2014
American Cancer Society January 2011 - May 2013
Carden Day School of San Jose August 2011 - May 2012
Skills
Research, UX research, UX, Matlab, Microsoft Office, C++, Microsoft Excel, PowerPoint, Microsoft Word, Java, English, Programming, Statistics, SPSS, Data Analysis, Bilingual, Prezi, Mac, Presentation, Ethnography, Adobe Creative Suite, google analytics, outreach, education, Community Outreach, Volunteer Management, Grant Writing, Google Analytics
Education
San Jose State University 2011 — 2013
Bachelor of Arts (B.A.), Behavioral Science and Psychology
Victor Valley College 2008 — 2010
Associate's degree, Liberal Arts, 3/2
ARMC Foundation October 2013 - Present
IEHP September 2012 - August 2013
PRAXIS in Schools January 2010 - June 2012
GB Technology Systems July 2007 - January 2009
Skills
Public Speaking, Research, Policy Analysis, Analysis, Social Media, Data Entry, Event Planning, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Public Relations, Community Outreach, Social Networking, Photoshop, Nonprofits, Data Analysis, Fundraising
Education
California State University-San Bernardino 2007 — 2013
Bachelors of Arts, Communication; Public Relations
AltaMed Health Services July 2015 - Present
AltaMed Health Services March 2014 - Present
AmeriWound, LLC April 2013 - February 2014
IEHP August 2010 - March 2013
Heritage Provider Network/Heritage Victor Valley Medical Group April 2008 - August 2010
Dignity Health (formerly Catholic Health Care West) December 2003 - April 2008
PrimeCare/Desert Valley Medical Group & Desert Valley Hospital May 1997 - November 2003
Aetna January 1987 - January 1997
Skills
Managed Care, Healthcare, Medicaid, Medicare, Health Insurance, Hospitals, Revenue Cycle, Strategic Planning, Medicaid Managed Care, EMR, Physicians, Provider Relations, Network Development, NCQA, Healthcare Industry, Project Management, Cross-functional Team..., Utilization Management, Community Outreach, Program Management, Health Care Reform, Contract Negotiation, Contract Management
Education
Chapman University 2007 — 2008
Elementary Education and Teaching
Chapman College 1975 — 1979
B.A, Communicative Disorders
IEHP February 2014 - Present
Western University of Health Sciences July 2013 - February 2014
Student Assistant at Sonoma State Campus Life Office January 2012 - May 2013
Sonoma State University December 2011 - December 2012
Skills
Policy, Student Affairs, Higher Education, Community Outreach, Event Planning, Student Development, Research, Public Speaking, Nonprofits, Social Networking, Fundraising, Facebook, Grant Writing, PowerPoint, Volunteer Management, Leadership Development, Program Development, Time Management, Social Media
Education
Sonoma State University 2009 — 2013
Bachelor of Arts (B.A.), Human Development, Family Studies, and Related Services
Sonoma State University 2009 — 2013
Human Development , Human Development and Family Studies, General
IEHP January 2006 - July 2015
Pacificare August 2000 - December 2005
Skills
Public Speaking, Community Outreach, Strategic Planning, Program Management, Event Planning, Nonprofits, Customer Service, Team Building, Leadership Development
Education
National University 1996 — 1997
Master's degree, Business Administration and Management, General
IEHP November 2012 - Present
IEHP July 2011 - November 2012
IEHP October 2010 - July 2011
ESRI July 2010 - July 2010
Office of the Mayor, City of San Bernardino January 2010 - June 2010
SAC Health System October 2008 - June 2010
International Order of Job's Daughters- Temecula Bethel October 2008 - October 2009
Integrated Community Development- Peru July 2009 - July 2009
University of California, San Diego Community of Pediatrics January 2007 - March 2008
Skills
Non-profits, GIS, Critical Thinking, Qualitative Research, Community Outreach, Public Health, Access, Research, Data Analysis, Microsoft Office, PowerPoint, Public Speaking, Nonprofits, Leadership, Policy, Social Media, Event Planning, Training, Healthcare, Community Development
Education
San Bernardino Valley College 2009 — 2011
Certificate, GIS
Loma Linda University 2008 — 2010
MPH, Global Public Health
UCSD 2004 — 2008
B.A, Human Development, 3.7
IEHP March 2014 - Present
IEHP January 2014 - March 2014
IEHP October 2012 - January 2014
Desert Valley Hospital June 2012 - November 2012
County of Riverside March 2011 - May 2012
Ballard Rehabilitation Hospital August 2007 - May 2008
Caseworx January 2007 - August 2007
PPI, Inc. June 2006 - November 2006
Loma Linda University March 2001 - June 2006
24 Hour Fitness October 1995 - January 2001
Skills
Nursing, Healthcare Management, EMR, Hospitals, BLS, Healthcare, Medical Terminology, Cpr Certified, HIPAA, Case Managment, Inpatient, Medical Records, Health Education, Public Health, Patient Safety, Medication..., IV, Patient Advocacy, Medicare, Patient Education, Utilization Management, Vital Signs, Quality Improvement, Health Promotion, Meditech, Wound Care, Disease Management, Direct Patient Care, Registered Nurses, JCAHO, Prevention, Elder Care, Case Management, Medical/Surgical, Managed Care, Public Speaking, Coaching
Education
California State University-Dominguez Hills 2013 — 2016
Master of Science (M.S.), Nursing Administration
California Baptist University 2008 — 2010
Entry Level Masters of Nursing, Nursing
California Baptist University 2002 — 2004
Bachelor of Arts, Liberal Studies/Human Development
Loma Linda University 2001 — 2002
Medical Records Coding Certificat, ICD-9 and CPT codes
Kaiser Foundation Health Plan February 2012 - Present
Kaiser Permanente July 1998 - February 2012
IEHP 1996 - 1998
Riverside County Department of Public Health 1988 - 1996
Skills
Revenue Cycle, HIPAA, Medical Terminology, BLS, Compliance, Healthcare, Medicaid, Medicare, Policy, EHR, Healthcare Consulting, Healthcare Management, Hospitals, Managed Care, Quality Improvement, Healthcare Industry, Nursing
Education
California State University-Dominguez Hills 1992 — 1995
MSN, Nursing Administration
Loma Linda University 1984 — 1988
BSN, Registered Nursing/Registered Nurse
IEHP April 2015 - Present
Loma Linda University Medical Center September 2012 - April 2015
Andrews University 2008 - 2011
Skills
Microsoft Excel, Microsoft Office, ClinDoc, SPSS, Outlook Express, Microsoft Suites, SurveyMonkey, Epic Systems, Training, OS X, Office Administration, Troubleshooting, Fundraising, Teaching, Outlook, WordPress, Receptionist Duties, Nutrition Education, Go-Live Support, Adult Education, EMR Training, Public Speaking, Community Outreach, Higher Education, Inpatient, PowerPoint, GoLive, Healthcare, Hospitals
Education
Andrews University 2008 — 2013
Bachelor's degree, Behavioral Sciences
Syracuse University 2007 — 2008
US Navy Reserve March 2005 - Present
Vacco 2011 - March 2013
IEHP March 2010 - April 2011
California Specialty Insurance Services August 2006 - December 2008
US Navy May 2000 - March 2005
Skills
Security Clearance, Electronics, Troubleshooting, Test Equipment, Testing, Aerospace, Military, Manufacturing, Systems Engineering, DoD, Lean Manufacturing, Six Sigma, Process Improvement, Continuous Improvement, Engineering, Quality Assurance, Test Engineering, Software Documentation, Program Management, Navy, Preventive Maintenance, Maintenance & Repair, Military Experience, Military Operations, Electronic Warfare, Information Assurance
Education
Southern New Hampshire University 2014 — 2015
Master of Business Administration (M.B.A.), Operations Management and Supervision, 3.5
University of Phoenix 2010 — 2012
Bachelor of Science, Criminal Justice Administration, 3.6
Barstow Community College 2009 — 2011
Associate Of Science, Management, 3.5
Barstow Community College 2009 — 2011
Associate's degree, Criminal Justice Administration, 3.5
IEHP May 2015 - Present
The Mission Inn Hotel & Spa November 2013 - February 2015
The Mission Inn Hotel & Spa June 2011 - November 2013
Air Force Village West May 2006 - January 2008
Moreno Valley Unified School District October 1999 - May 2006
Nordstrom June 2004 - June 2005
Skills
Hospitality Industry, Employee Relations, Training, Hospitality Management, Human Resources, ADP Payroll, New Hire Orientations, Recruiting, Customer Service, Office Management, Event Planning, Hotels, Benefits Administration, I-9 Compliance, Microsoft Excel, PowerPoint, New Hire Paperwork, Non-profit..., New Hire Training, Public Relations, Leadership, Applicant Tracking..., E-Verify, Employee Benefits
Education
Riverside Community College 1997 — 1998
Valley View High School 1993 — 1997
IEHP January 2015 - Present
Blyssful Blooms January 2009 - Present
Altura Credit Union March 2012 - January 2015
Domino's August 2010 - February 2012
Visterra Credit Union August 2008 - August 2010
Wescom Credit Union October 2006 - May 2008
Flower Club February 2004 - October 2006
Skills
Adobe Acrobat, Business Analysis, Analysis, Risk Management, Banking, Process Improvement, Project Management, Microsoft Office, Visio, Finance, Credit, Training, Program Management, Financial Analysis, Microsoft Word, Financial Services, PowerPoint, Management, Leadership, Team Management, Technical Writing, Strategy, Budgets, Quality Assurance, Loans, Business Development
Education
University of California, Riverside 2013 — 2014
Professional Certificate of Technical Writing, Professional, Technical, Business, and Scientific Writing
University of California, Riverside 2004 — 2008
Bachelor of Arts (B.A.), Business/Managerial Economics
InnovAge PACE August 2013 - Present
IEHP November 2011 - August 2013
The Community Foundation October 2010 - November 2011
The American Lung Association of California 2009 - 2010
Skills
Health Education, Marketing Event Planning, Public Speaking, Program Coordination, Grant Writing, Health Care Systems, Community Outreach, Customer Service, Healthcare, Nonprofits, Public Health, Community Development, Volunteer Management
Education
Cal State San Bernardino 2005 — 2010
Bachelor of Science (B.S.), Public Health Education and Promotion
Hochschule Fulda
IEHP September 2015 - Present
IEHP March 2013 - August 2015
University of California, Riverside April 2012 - August 2012
Education
University of California Riverside 2009 — 2011
Bachelor of Science (B.S.), Business Administration
Riverside Community College 2007 — 2009
Associate of Arts, Liberal Arts and Sciences, General Studies and Humanities
IEHP June 2015 - Present
Community Connect, formerly the Volunteer Center of Riverside County November 2010 - December 2014
Williams Communications October 2000 - April 2004
Raytheon September 1989 - March 2000
Skills
Strategic Planning, Customer Service, Community Outreach, Nonprofits, Volunteer Management, Event Planning, Program Management, Sales, Team Building, Public Speaking, Microsoft Office, Marketing Strategy, Marketing, Management, Training
Education
National University 2012 — 2014
Bachelor's Degree, Computer and Information Sciences and Support Services, B
Victor Valley College 1996 — 2000
Associate's Degree, Electrical, Electronic and Communications Engineering Technology/Technician, A 3.90GPA
Downey High School 1974 — 1976
IEHP September 2014 - Present
OptumRx July 2013 - June 2014
Rite Aid Pharmacy 2008 - 2009
CVS Pharmacy 2005 - 2007
Skills
Pharmacists, Pharmacy, Infectious Diseases, Medication Therapy..., Compounding, Clinical Pharmacology, Clinical Research, Patient Counseling, Pharmaceutics, Clinical Pharmacy, Immunization, Pharmacy Benefit..., Medicare Part D, Managed Care, Pharmacy Automation, Healthcare, Community Pharmacy, Pharmacology, Pharmacy Practice, Patient Education, Medicare, Utilization Management, Healthcare Management, Disease Management, Formulary
Education
Midwestern University
Doctorate, Pharmacy
University of California, Los Angeles
Bachelor of Science, Biology
IEHP 2014 - Present
Fidelis SeniorCare Inc 2014 - 2014
New Century Health 2012 - 2014
CIGNA Healthcare 2008 - 2009
UnitedHealth Group 2006 - 2008
Foot Locker 2002 - 2006
HealthAmerica 1998 - 2002
Skills
Health Insurance, Medicare, Medicaid, Managed Care, Access, Process Improvement, Healthcare, Strategic Planning, Employee Benefits, Business Analysis, Financial Analysis, Financial Reporting, Business Intelligence, Forecasting, Healthcare Management, Team Building, Insurance, SQL, Microstrategy, Crystal Reports, Cognos, Clinical Data Management, Commercial Insurance, Risk Management, Microsoft Excel, Microsoft Word, PowerPoint, SharePoint, Workers Compensation, Reserves, Provider Relations, Applications Software..., Healthcare Information..., HIPAA, Management, Leadership, Analysis, Data Analysis
Education
King's College 1994 — 1998
BS, Health Care Administration, Business Administration
IEHP April 2013 - Present
IEHP December 2010 - March 2013
Inland Health Organization May 2001 - August 2005
Skills
Adult Learning Theory, Critical Thinking, Training, Quality Assurance, HIPAA, Software Documentation, Healthcare, Data Analysis, Access, Analysis, Instructional Design, Hospitals, Adult Education, Leadership, Team Building, E-Learning, PowerPoint, Microsoft Excel, Outlook, Team Leadership, Microsoft Word, Customer Service, Auditing, SWOT analysis, Gap Analysis, Decision Analysis, Business Ethics, Strategic Planning, Program Evaluation, Staff Development, Coaching, Research, Medicaid
Education
University of Redlands 2011 — 2013
Masters of Business Administration, Finance, General
California Baptist University 2003 — 2006
Bachelor's degree
IEHP February 2015 - April 2015
CalOptima September 2014 - January 2015
CalOptima January 2013 - May 2013
Northeast Independent School District August 2011 - August 2012
North East Independent School District January 2009 - January 2011
Hidden Forest Homeowners Association January 2003 - January 2009
The Pampered Chef January 1994 - January 2003
County of Los Angeles - High Desert Hospital January 1989 - December 1991
County of Los Angeles, Department of Public Social Services January 1987 - December 1989
Skills
Adults, Leadership, Life Skills, Technology Needs..., Teaching Adults, Social Networking, Budgets, Data Entry, Management, Microsoft Excel, Human Resources, Event Planning, Accounts Payable, Sales, Customer Service, Nonprofits, Process Scheduler, PowerPoint, Fundraising, Training, Public Speaking, Microsoft Word, Microsoft Office, Event Management
Education
Antelope Valley College 1982 — 1986
Associate of Arts (AA), Administrative Assistant and Secretarial Science, General
Antelope Valley High School
Peacemaker Ministries August 2011 - Present
MIOF/Nav Metro March 2007 - Present
IEHP December 2005 - January 2007
CCHF October 2001 - August 2002
Skills
Health Education, Program Evaluation, Health Program Planning, Grant Writing, Microsoft Office, MS Project, French, Modern Standard Arabic, Cultural Competency, Refugees, Teaching English as a..., Team Facilitation, Research, Database Design, Writing, Public Health, Healthcare, Conference Coordination, Best Practices, Mediation, Conciliation, Humanitarian Assistance, Smoking Cessation, Leadership, Program Development, Community Outreach, Nonprofits, Editing, Workshop Facilitation, Coaching, Public Speaking, Policy, Fundraising, Community Development, Leadership Development, Report Writing
Education
Loma Linda University 2002 — 2005
Masters of Public Health, International Public Health/International Health
Wheaton College 1997 — 2001
BA, Interdisciplinary Studies
IEHP November 2013 - Present
Aviva Family and Children's Services November 2011 - August 2013
Athena Jean Salon and Day Spa February 2011 - May 2011
California Democratic Party August 2010 - November 2010
National Gay and Lesbian Task Force June 2010 - August 2010
Skills
Volunteer Management, Volunteer Recruiting, Volunteer Training, Non-profits, Fundraising, Social Media, Social Media Marketing, Social Networking, Social Services, Email, Event Planning, Customer Service, Interview Preparation, Telecommunications, Marketing Communications, Fashion Buying, Fashion Design, Fashion Photography, Blogging, Training, Screening Resumes, Hair Cutting, Hair Straightening, Skin Care, Makeup Artistry, Nail Care, Hair Care, Cosmetology, Management, Program Management, Technical Writing, Office Administration, Field Work, Political Campaigns, Community Organizing, Non-profit..., Sewing, Vintage Clothing, Nonprofits, Community Outreach, Case Managment, Adolescents, Mental Health, Case Management
Education
University of California, Riverside 2007 — 2010
Womens Studies, Labor Studies
Victor Valley College 2005 — 2007
Liberal Arts, Psychology
IEHP August 2015 - Present
Inter Valley Health Plan July 2011 - June 2015
San Jose State University October 2009 - July 2011
San Jose State University/ VTA Co-op August 2009 - December 2009
Woodlawn Memorial Park July 2003 - January 2007
Nordstrom 2000 - 2001
Skills
Database Managment, Query Analyzer, DBMS, Databases, Analysis, Access, Time Management, Process Improvement, Management, Training, SDLC, Customer Service, Networking, Sales, Data Analysis
Education
San Jose State University 2007 — 2010
Bachelors of Science, Business Administration: Management Information Systems
City College of San Francisco
Associate of Science, Business Administraton
IEHP February 2013 - Present
CalTek Communications, Inc. May 2012 - Present
ePay, Inc. March 2010 - April 2012
Hemodialysis, Inc. January 2005 - January 2007
Skills
Outlook, Excel, Word, Microsoft Office, Payroll, QuickBooks, Lacerte, Execupay, PowerPoint, Microsoft Excel, Process Improvement, Microsoft Word, Data Entry, Access, Team Leadership
Education
North-West College-Pomona 2012 — 2013
Certificate, Medical Insurance Billing
IEHP December 2014 - Present
AccentCare July 2010 - December 2014
SCAN Health Plan January 2004 - November 2007
Regional Center of Orange County June 1999 - January 2004
Department of Children & Family Services February 1998 - January 1999
Skills
Healthcare, Healthcare Management, Training, Medicare, Management, Home Care, Performance Management, Customer Service, Case Management, Human Resources, Team Building, Hospitals, Public Speaking, Operations Management, Leadership, Employee Relations, Sales, Microsoft Excel, Nonprofits, HIPAA, Managed Care, Strategic Planning, Outlook, Process Improvement, PowerPoint, Policy, Coaching, Budgets, Microsoft Word, Hiring, Account Management, Interviews, Insurance, Leadership Development, Recruiting, Applicant Tracking..., Customer Satisfaction, Cold Calling, Organizational..., Medi-Cal
Education
University of California, Los Angeles
BCBGMAXAZRIAGROUP June 2014 - October 2014
IEHP May 2014 - May 2014
Zamboo February 2014 - April 2014
Skills
Graphic Design, InDesign, Illustrator, Adobe Creative Suite, Editorial, Typography, Photoshop, Screen Printing, Dreamweaver, Posters, Layout, Art Direction, Logo Design
Education
California Institute of the Arts 2009 — 2013
Bachelor of Fine Arts (BFA), Graphic Design
Orange County High School of the Arts 2005 — 2009
HS Diploma, Visual Arts
IEHP July 2015 - Present
University of California, Riverside November 2014 - April 2015
Planned Parenthood of Orange and San Bernardino Counties December 2013 - November 2014
Independent Healthcare Consultant July 2013 - July 2014
California State University San Bernardino (CSUSB) November 2008 - December 2013
Reche Canyon Rehab December 2007 - November 2008
Gustafson Orthopedics April 2007 - December 2007
United Education Institute July 2004 - April 2007
San Bernardino Medical Group December 2000 - July 2004
Pinnacle Medical Group June 1998 - December 2000
Skills
Program Management, Healthcare Management, Human Resources, Public Speaking, HIPAA, Healthcare, Policy, Case Managment, Interviews, Coaching, Medicare, Nonprofits, Psychotherapy, Clinical Research, Medical Social Work, SNF, Budgeting/Forecasting, Patient Liaison, Teaching, Account Development, Strategic Management, Health..., Clinical Workflow, Discharge Planning, Admissions Counseling, Healthcare Reform, Insurance Billing, Medical Records, Accreditation, Policies and Procedures, Facilities Management, Purchasing/Negotiating, Healthcare Consulting, Staff..., Case Management, Administration, Analysis, Management, Physicians, Healthcare Information..., Medicine, Public Health, Quality Improvement, Hospitals, Leadership, EMR, Managed Care, EHR, Program Development, Process Improvement
Education
CSUSB 2011 — 2013
MS, Health Services Administration/Public Health
CSUSB 2000 — 2006
BA, Sociology/Social Work Certificate/Minor in Psych
Concorde Career College-North Hollywood 1996 — 1997
Medical Assistant (MA), Clinical and Administrative Healthcare
University of Arizona Health Sciences Center July 2015 - Present
IEHP June 2014 - May 2015
Thrive Consulting June 2014 - September 2014
Pomona Valley Hospital Medical Center June 2013 - June 2014
City of Rancho Cucamonga August 2013 - May 2014
Claremont Graduate University Office of Advancement October 2012 - July 2013
Life IVF Center July 2011 - December 2011
The Gelb Center January 2011 - June 2011
University of California, Santa Cruz Health Center February 2010 - December 2010
Skills
Non-profits, Epidemiology, Statistics, SPSS, Grant Writing, Nonprofits, Annual Fund, Fundraising, Public Health, Special Events..., Data Analysis, Higher Education, Program Evaluation, Program Development, Grants
Education
Claremont Graduate University - Peter F. Drucker and Masatoshi Ito Graduate School of Management 2011 — 2014
Master of Business Administration (M.B.A.), Strategy
Claremont Graduate University 2011 — 2014
Master of Public Health (M.P.H.), Leadership and Management
University of California, Santa Cruz 2007 — 2010
Bachelor of Science (B.S.), Biology, General
IEHP April 2015 - Present
Fontana Unified School District April 2014 - April 2015
TRL Systems, Inc. July 2013 - April 2014
Green Dot Corporation January 2012 - July 2013
49th Military Police Brigade August 2009 - August 2010
40th Infantry Division March 1999 - August 2009
Skills
SSRS, SSIS, T-SQL, Crystal Reports, Visual Studio, SQL Server 2008, Oracle 10g, SSAS, MS SharePoint 03/07/10, PL/SQL, HTML, Normalization, SDLC, MS Access, MS Excel, ETL, MS Visio, CSS, JavaScript, Requirements Analysis, SharePoint, Software Documentation, Scrum, System Administration, C#, Visio, Access, Microsoft SQL Server, IIS, ASP.NET, Integration, Software Development, Business Intelligence, Analysis Services, Agile Methodologies, VB.NET, Databases, Oracle, Computer Hardware, SQL, Requirements Gathering, XML, Microsoft CRM, VBA, .NET, UML, Systems Analysis, Business Analysis, SOA, Microsoft Excel
Education
DeVry University 2010 — 2013
BS, Computer Information Systems
New Horizon CLC 2010 — 2011
MCTS, Microsoft SQL Server 2008 and Business Intelligence Development
College of the Canyons 1997 — 2000
General Education
society for the advancement of material and processing engineering October 2007 - Present
UC Riverside Extension June 2008 - September 2008
Verify Inc. June 2007 - September 2007
IEHP June 2003 - March 2007
Skills
ASP.NET, Databases, Microsoft SQL Server, HTML, .NET, T-SQL, Business Intelligence, Software Documentation, Visual Studio, VB.NET, Access, Visio, Crystal Reports, Business Analysis, VBA, SQL, SSRS, OOP, Web Development, XML, Web Applications, Oracle, CSS, AJAX, SDLC
Education
California State Polytechnic University-Pomona 1998 — 2003
BS, Computer Science
CVS Health May 2013 - Present
PharmaVoxx October 2010 - Present
Cost-U-Less Electronics June 2006 - Present
Riverside County Regional Medical Center August 2012 - May 2013
IEHP August 2012 - October 2012
Kmart Corporation August 2011 - August 2012
Walgreens January 2012 - April 2012
Rite Aid January 2011 - April 2011
TLC Xpress Pharmacy April 2009 - June 2010
Skills
Organizational..., Customer Service, Online Business..., Organizational..., Marketing, Microsoft Office, Online Banking, Medication..., Medication Consultation, Pharmacy Management, Immunization, Pharmaceutical Industry, Account Management, Healthcare, Pharmacists, Leadership, Event Planning, Pharmacy, Community Pharmacy
Education
University of the Pacific 2010 — 2013
Doctor of Pharmacy (PharmD), Pharmacy
University of California, Irvine 2006 — 2010
Bachelor of Science (BS), Biological Sciences
IEHP 2014 - Present
Humana December 2007 - April 2013
Skills
Windows 7, SDLC, Health Insurance, XP, Process Improvement, Visio, SharePoint, Business Analysis, Insurance, Call Centers, Windows Server, Access, Lotus Notes, Software Documentation
Education
DeVry University-California 2012 — 2014
Bachelor of Science (BS), Business Technical Management, Concentration: HR
San Joaquin Valley College-Rancho Cucamonga 2006 — 2007
Associate of Science (AS), Business Administration
Riverside County Regional Park & Open-Space District June 2014 - Present
IEHP October 2013 - June 2014
City of San Bernardino March 2007 - October 2013
Skills
Spanish, Management, Program Management, Grant Writing, Community Outreach, Research, Budgets, Marketing, Social Media Marketing, Social Networking, Grants, Press Releases
Education
California State University-San Bernardino 2007 — 2010
Bachelor of Arts (B.A.), Political Science
Arroyo Valley High School 2002 — 2006
High School Diploma
San Bernardino Valley College
Certificate, Geographic Information Systems
North American Medical Management August 2014 - Present
CalOptima January 2014 - August 2014
Scripps Mercy Physician Partners May 2013 - January 2014
IEHP April 2011 - May 2013
OrthoXpress a Team Post Op Company February 2005 - April 2011
Aetna March 2003 - June 2005
North American Medical Management 1997 - 2003
Skills
Healthcare, Healthcare Management, Healthcare Information..., Hospitals, Medicare, HIPAA, Medicaid, EMR, Medical Terminology, PowerPoint, Health Insurance, Microsoft Office, Utilization Management, Software Documentation, ICD-9, CPT, HMO, Clinical Research, Provider Relations, Managed Care, Public Health, Revenue Cycle
Education
Ashford University 2011 — 2014
Bachelor of Arts (B.A.), Health/Health Care Administration/Management
IEHP December 2014 - Present
Academic Advantage February 2013 - Present
Children's McKinley Center October 2013 - November 2014
Think Together September 2012 - March 2013
Children Therapeutic Com. March 2012 - September 2012
Skills
Entrepreneurship, Entertainment, Social Media, Microsoft Office, Television, Film, Event Planning, Event Management, Customer Service, Video Production, Photoshop, Social Media Marketing, Microsoft Excel, Public Speaking, Public Relations
Education
California State Polytechnic University-Pomona 2007 — 2012
Bachelor of Arts (B.A.), Psychology
IEHP Pharmacy Practice ResidentArrowhead Regional Medical CenterJune 2011 - June 2012
Providence Little Company of Mary, San Pedro September 2010 - March 2011
The Remedy Pharm June 2009 - September 2009
Walgreens June 2008 - August 2008
Pacific Institute for Women's Health June 2008 - August 2008
Education
University of California, San Francisco 2007 — 2011
Doctor of Pharmacy (Pharm.D.), Pharmacy
Dartmouth Medical School 2006 — 2007
Master of Public Health (M.P.H.), Public Health
University of California, Riverside 2002 — 2006
Bachelor of Science (B.S.), Biochemistry
University of California, Riverside 2002 — 2006
Bachelor of Arts (B.A.), Women's Studies
IEHP January 2013 - Present
Toastmasters International 2013 - 2015
Toastmasters International 2013 - 2015
Toastmasters International 2013 - 2015
Emeritus September 2011 - July 2013
Brookdale Senior Living October 2010 - September 2011
Sunrise Senior Living January 2008 - June 2010
COPE Health Solutions August 2006 - January 2008
Skills
Healthcare, Healthcare Management, HIPAA, Hospitals, Nursing, Medical Terminology, Case Managment, Medicare, Customer Service, Outlook, Clinical Research, Community Outreach, Process Scheduler, Managed Care, Cpr Certified, PowerPoint, Public Speaking, Microsoft Word, Microsoft Excel, Non-profits, Case Management, Home Care, Medicaid, Training
Education
California State University 2002 — 2007
Northridge Bachelor of Science, Health Administration
California State University-Northridge 2002 — 2007
Bachelor of Science, Health Administration
IEHP June 2015 - Present
Volt 2013 - 2014
AquaStar Pool Products 2009 - 2011
South Coast Pension Services 1990 - 2003
Skills
Accounts Payable, Accounts Receivable, Outlook, Data Entry, Salesforce.com, Analysis, Email Marketing, QuickBooks, Microsoft Excel, Customer Service, Marketing, Microsoft Word, Spreadsheets, Telephone Skills, Research, Adobe Creative Suite, Sales Management, Credit, Internal Audit, Proofreading, MAS500, SAP, Doc-Link, Team Building, Seamstress, Machine Embroidery, Alterations, Administrative Assistant
Education
Cypress College 1984 — 1986
Fullerton College 1982 — 1982
Inland Empire Job Corps Center May 2014 - Present
Eaton October 2013 - April 2014
General Atomics Aeronautical Systems August 2011 - March 2013
Sorenson Engineering Inc. April 2011 - August 2011
Safariland June 2010 - January 2011
County of Riverside September 2007 - June 2010
IEHP June 1997 - September 2007
Skills
Purchasing, Negotiation, Great Plains Software, MRP, Supply Management, Supply Chain, Inventory Control, PeopleSoft, Inventory Management, Procurement, Contract Management, Process Improvement, Analysis, Spend Analysis, Six Sigma, Materials Management, SAP, Lean Manufacturing, Supply Chain Management, Government Procurement, Project Management, E-procurement, Microsoft Excel, Team Building, Contract Negotiation, Policy, Strategic Sourcing, Management, Access, Government, Budgets, Logistics, Training, Leadership, Sourcing, Global Sourcing, Continuous Improvement, Aerospace, Cross-functional Team..., RFP, Supplier Negotiation, Operations Management, Government Contracting, Vendor Management, Kanban, Project Planning, Forecasting, Manufacturing
Education
University of California, Riverside 2000 — 2001
Certificate, Purchasing and Supply Chain Mgmnt
University of Redlands 1994 — 1995
B.S., Business & Management
IEHP July 2014 - Present
IEHP June 2012 - July 2014
IEHP August 2011 - July 2012
Partnership to Uplift Communities December 2009 - August 2011
Best Buddies International November 2008 - November 2009
Best Buddies International August 2006 - November 2008
Skills
Community Outreach, Program Management, Event Planning, Volunteer Management, Team Building, Fundraising, Budgets, Program Development, Project Planning, Nonprofits, Medicare Managed Care, Health Plan Operations, Medicaid Managed Care
Education
California State Polytechnic University-Pomona 2006 — 2008
Master, Public Administration
La Sierra University 2002 — 2006
BA, History
IEHP February 2015 - Present
IEHP April 2014 - January 2015
Target 2012 - 2014
Riverside Community Hospital 2012 - 2013
Best Buy 2007 - 2012
Skills
Time Management, Teamwork, Sales, PowerPoint, Outlook, Nonprofits, Microsoft Word, Leadership, Management, Healthcare, Public Speaking, Customer Service, Training, Microsoft Excel
Education
California Baptist University 2015 — 2017
Master of Public Health ( M.P.H.), Health Care Policy and Administration
California Baptist University 2011 — 2013
Bachelor of Science, Health/Health Care Administration/Management
Riverside Community College 2007 — 2011
Associate's degree, Arts
IEHP October 2014 - Present
Community Care Hospice February 2014 - October 2014
Royal Crest Healthcare October 2013 - April 2014
Assisted Home Health and Hospice January 2011 - February 2014
Assisted Home Health and Hospice November 2012 - October 2013
Education
Loma Linda University 2009 — 2012
Associate Degree in Nursing, Nursing Education
IEHP August 2015 - Present
IEHP September 2014 - August 2015
IEHP January 2013 - September 2014
California State University San Bernardino 2012 - 2013
Get a Grip Foundation November 2005 - June 2010
Skills
Higher Education, Research, Teaching, Student Affairs, Public Speaking, Community Outreach, Event Planning, PowerPoint, Microsoft Office, Student Development, Nonprofits, Microsoft Word, Microsoft Excel, Grant Writing, Editing, Stata, Adobe Captivate, Verint Action..., Quality Assurance, Microsoft Access, Statistical Data..., Statistical Reporting, Customer Service
Education
Claremont Graduate University 2013 — 2016
International Relations, Political Science and Government
California State University-San Bernardino 2007 — 2011
History, Arabic Language, Literature, and Culture, and Political Science
IEHP August 2014 - Present
Target October 2010 - August 2014
COPE Health Solutions January 2009 - August 2011
Skills
Video Game Journalism, Video Games, Outlook, Microsoft Office, Microsoft Excel, Social Media, Instagram, Facebook, Twitter, Laboratory, Windows, Access Database
Education
California State Polytechnic University-Pomona 2004 — 2010
Bachelor of Science (BS), Biology/Biological Sciences, General
Zealous Creative January 2009 - Present
DuBe Hemp Beverages January 2014 - May 2015
Voice of the Inland Empire / Ron Stark the Voice January 2008 - December 2008
IEHP January 2007 - October 2007
On The Edge Marketing January 2005 - October 2006
Skills
Branding & Identity, Graphic Design, Leadership, Management, Event Production, Research, Photoshop, Illustrator, Logo Design, Illustration, Hand-lettering, Marketing Strategy, Social Media Marketing, Social Media Outreach, Video Production, Print Management, Screen Printing, Apparel Design, Event Management, Team Leadership, Event Planning, Talent Booking, Community Outreach, Community Organizing, Community Engagement, Painting, Street Marketing, Vehicle Graphics, Vehicle Wrap Design, Wide Format Printing, T-shirt Graphics, Community Development, Digital Photography, Experiential Events, Trade Shows, Product Development, Microsoft Excel, Web Development, Photography, Adobe Creative Suite, Marketing, Social Media, Videography, Creative Direction
Education
The Art Institute of California-Inland Empire 2007 — 2009
Digital Communication and Media/Multimedia
The Art Institute of California-Orange County 2002 — 2004
Graphic Design
DIGITECH at San Bernardino High School 1999 — 2002
Graphic Design
Art Center College Of Design 2001 — 2001
Graphic Design
Cinemark February 2015 - Present
IEHP June 2013 - August 2013
Skills
Interpersonal Skills, Bilingual Communications, Social Networking, Social Media, Customer Experience, Customer Service, Microsoft Excel, Catering, Time Management, Management, Leadership
Education
California State University-Los Angeles 2013 — 2017
Bachelor’s Degree, Mass Communication/Media Studies
California State University-Los Angeles
John Paul Mitchell Systems March 2015 - Present
Social Networx inc December 2013 - February 2015
Marilyn Owen August 2012 - February 2015
Moderustic Inc October 2010 - December 2013
CalChoice Investments June 2013 - July 2013
William Cooper January 2010 - March 2013
Navin, Haffty & Associates January 2005 - February 2013
Bonacorp June 2012 - September 2012
Claremont Lincoln University September 2011 - October 2011
IEHP October 2007 - May 2009
Skills
Web Analytics, SEO Keyword research..., HTML + CSS, Illustrator, InDesign, Dreamweaver, Flash, SEO, Microsoft Office, Logo Design, Online Marketing, Layout, Photography, HTML, Advertising, Customer Relations, Copywriting, Photo Editing, Art Direction, Research, Collateral Design, Workflow Analysis, Newsletters, Direct Mail, Website Management, Graphic Design, Illustration, Publications, Web Design, Social Media Marketing, Adobe Creative Suite, Art, Photoshop, Graphics, Mac, Integrated Marketing, Direct Marketing, Digital Media, Web Development, SEM
Education
Chapman University 2000 — 2002
BA Communications emphasis in Advertising, Minor in Design
California State University-Fullerton 1992 — 1995
AA, G.E.
IEHP July 2012 - Present
Concentra December 2007 - Present
U.S. HealthWorks July 2009 - July 2012
Foothill Medical Center August 2007 - June 2009
Skills
Healthcare, Hospitals, Healthcare Management, Healthcare Information..., EMR, Public Health, Nursing, HIPAA, Clinical Research, Managed Care, Medicaid, Physicians, Medicare, Healthcare Consulting, Medicine
Education
Western University of Health Sciences
Doctor of Osteopathic Medicine
Claremont McKenna College 1987 — 1991
Bachelor of Arts (B.A.)
PICS Auditing, LLC May 2012 - Present
IEHP January 2010 - December 2010
The Diet Center January 2009 - December 2009
Dr. Mario Diaz M.D. Family Practice January 2008 - January 2009
Skills
Typing, 10 Key, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Spanish Translation, Call Centers, Email, Employee Training, Training via Online, Project Delivery, Warm Calling, Cold Calling, Fax, Scanners, Coaching, Customer Service
Education
AD Banker and Co. 2015 — 2015
Property & Casualty
First Tuesday 2014 — 2015
Real Estate
South Coast College 2011 — 2014
Associate's degree in Court Reporting
Baldy View Regional Occupational Program 2007 — 2008
Certificate, Medical/Clinical Assistant
Chaffey High School 2001 — 2005
Southern California Edison (SCE) March 2015 - Present
Damien High School January 2014 - Present
Gifting Traveler 2013 - Present
March of Dimes January 2014 - Present
Lollicake Delights August 2014 - October 2014
IEHP 2010 - 2012
Metrolink January 2009 - May 2010
Skills
Public Relations, Community Outreach, Corporate Communications, Copy Editing, Marketing Copy, Project Management, Data Analysis, Presentations, Social Networking, Networking, Social Media, Employee Training, Healthcare, Press Releases, Customer Service, Leadership, Team Leadership, Development Of..., Creative Writer, Event Planning, Coordinating Events, Project Coordination, Work well without..., Works well in a team, Community Development, Editing, Nonprofits, Fundraising, Public Speaking, Project Planning, Policy, Social Media Marketing, Event Management, Marketing Communications, Newsletters, Marketing
Education
California State University-Fullerton 2007 — 2010
Bachelor of Arts (B.A.), Communications and Public Relations
Citrus College 2003 — 2006
Associate of Arts (AA), Communications
IEHP September 2015 - Present
Partners for Better Health, LLC August 2014 - May 2015
Mount San Antonio College or Mt. SAC September 2012 - January 2013
UC Davis AMSA September 2008 - June 2012
UC Davis College of Biological Sciences January 2011 - March 2012
Sutter Davis Hospital September 2010 - January 2011
UC Davis Medical Center September 2010 - December 2010
Skills
Research, Public Speaking, Data Analysis, Event Planning, Fundraising, Healthcare, Non-profits, Microsoft Office, PowerPoint, Statistics, Negotiation, Microsoft Excel, Teaching, Microsoft Word, Project Management, Nonprofits, Community Outreach, Blogging, Time Management, SPSS, Social Media, Customer Service, Social Networking, Leadership, Marketing
Education
Claremont Graduate University 2013 — 2015
Master of Business Administration (MBA), Strategy
Claremont Graduate University 2013 — 2014
Master of Public Health (MPH), Leadership and Management
University of California, Davis 2008 — 2012
Bachelor of Science (B.S.), Neurobiology, Physiology, and Behavior
Vivian Webb School 2004 — 2008
IEHP July 2014 - Present
Education
Riverside City College 2013 — 2016
Registered Nursing/Registered Nurse
Four-D College 2005 — 2006
LVN, Licensed Practical/Vocational Nurse Training
IEHP April 2014 - Present
Riverside County Regional Park & Open-Space District January 2014 - March 2014
Riverside County Regional Park & Open-Space District May 2013 - January 2014
Los Angeles Dodgers October 2013 - October 2013
Los Angeles Dodgers February 2012 - December 2012
MLB.com April 2012 - October 2012
Los Angeles Clippers September 2010 - January 2011
Inland Empire 66ers April 2010 - September 2010
Long Beach State Athletics August 2009 - March 2010
Northwest Arkansas Naturals January 2008 - September 2008
Skills
Media Relations, Press Releases, Public Relations, Sports, Event Management, Customer Service, Social Media, Sports Management, Community Development, Marketing, Sports Marketing, Community Outreach, Time Management, Facebook, Sports Writing, Fundraising, Social Networking, Community Relations, Office Administration, Public Speaking, Editing, Research, Sponsorship
Education
California State University-Long Beach 2009 — 2011
MA, Sports Management, 3.5
California State University-San Bernardino 2003 — 2007
BA, Communications, Mass Media
Canyon Springs High School 1999 — 2003
High School Diploma
IEHP
Skills
Customer Service, HIPAA, Health Insurance, Healthcare
Education
Azusa Pacific University
Bachelor's degree, Organizational Leadership
IEHP July 2015 - Present
Walmart Pharmacy April 2011 - July 2015
Skills
Health Policy, Healthcare Management, Epidemiology, Clinical Research, Clinical Trials, Human Resources, HR Policies, Quantitative Research, Health Insurance, Public Health, Financial Accounting, Microsoft Office, SAS programming, HIPAA, Mental Health, Customer Service, Organizational Behavior, Behavioral Interviewing, TQM, Pharmacokinetics, Pharmacodynamics, Pharmaceutics, Biostatistics, Inventory Management, Claims Management, ADAMS, SDTM, CRFs, Toxicology, Prescription Drugs, Medicare/Medicaid..., Strategic HR, FDA GMP, Staff Retention, Healthcare, Leadership, PowerPoint, Medicare, Data Entry, Pharmacy, Healthcare Information..., Management, Microsoft Excel, Microsoft Word, Hospitals, Training, Public Speaking
Education
California State University-Long Beach 2013 — 2015
Master of Science (M.S.), Health/Health Care Administration/Management
Sigma Institute of Pharmacy 2006 — 2010
Bachelor's degree, Pharmaceutical Sciences
Ensign Services February 2015 - Present
IEHP July 2014 - November 2014
BAYADA Home Health Care February 2014 - July 2014
Associated Students, Inc - CSUSB June 2013 - June 2014
Ridgecrest Regional Hospital June 2012 - January 2014
Sigma Chi Fraternity March 2013 - November 2013
Sigma Chi Fraternity May 2010 - May 2013
NAVAIR June 2010 - December 2012
Skills
Policy, Management, Budgets, Microsoft Excel, Human Resources, Analysis, Cross-functional Team..., Public Speaking, Social Media, Public Relations, Fundraising, Leadership, Microsoft Office, Strategic Planning, Project Planning, Event Planning, Team Management, Conducting Interviews, Training, Editing, Nonprofits, Data Analysis, Leadership Development, Healthcare, Organizational..., Government, Community Outreach, Research, Team Building, Time Management, Team Leadership, Social Networking, Program Management, Microsoft Word, Staff Development, Customer Service, Program Development, Teamwork, Access, Higher Education, Healthcare Management, Public Health, Health Education, Recruiting, Statistics, Grant Writing, Conflict Resolution, Community Health, Environmental Law
Education
University of Redlands 2015 — 2017
Master of Business Administration (M.B.A.), Finance
California State University-San Bernardino 2010 — 2014
Bachelor of Science (B.S.), Health/Health Care Administration/Management
California State University, Monterey Bay 2013 — 2013
Panetta Institute for Public Policy, Education for Leadership in Public Service
Inland Empire Health Plan January 2015 - Present
IEHP September 2012 - January 2015
San Joaquin Valley College February 2011 - July 2014
Foremost Health Care September 2008 - February 2011
Pennywise Inn August 2003 - May 2006
Skills
Critical Thinking, Microsoft Office, Interdisciplinary..., Qualitative Research, Customer Service, Professional Services, Project Planning, Continuous Improvement, Adaptability, Oral Communications, Communication Written, Spreadsheet Design, Classroom Instruction, Teaching Adults, teaching, College Teaching, Classroom, Higher Education, Academia, Admissions, PowerPoint, Teaching, Leadership, Distance Learning, Training, Community Outreach, Policy, Spreadsheets, Healthcare, Public Speaking, Staff Development, Enrollment Management, Adult Education, Student Affairs
Education
Cal State San Bernardino 2009 — 2011
Master of Science (M.S.), Health Services Administration
Cal State San Bernardino 2005 — 2008
Bachelor of Science (BS), Biology/Biological Sciences, General
IEHP December 2011 - Present
Arrowhead Credit Union January 2011 - December 2011
Sansour & Associates June 2009 - November 2010
Sun Community Federal Credit Union August 2005 - August 2008
Skills
Marketing Strategy, Marketing Communications, Public Relations, Marketing, Strategic Planning, Advertising, Social Media Marketing, Social Media, Online Advertising
Education
University of California, Riverside 2006 — 2010
Business Administration, Marketing
Calexico High School
IEHP March 2009 - Present
Psych Health Services January 2000 - April 2005
Adventist Health Behavioral Care April 1996 - September 1998
Skills
Healthcare Management, Managed Care, Healthcare, Hospitals, Utilization Management, Medicaid, Medicare, HIPAA, Healthcare Information..., Inpatient, Mental Health, EMR, Case Management, Clinical Research, Behavioral Health, Integration, Health Homes
Education
University of California, San Francisco 2012 — 2014
Fellow, California Health Care Foundation Leadership Program
California School of Professional Psychology (Alliant University) 1979 — 1983
Doctor of Philosophy (Ph.D.), Clinical Psychology
IEHP August 2014 - Present
County of Riverside January 2008 - March 2013
County of Riverside April 2007 - December 2007
Berlex Biosciences January 1999 - May 2005
Skills
Project Management, Training, Management, Team Building, Program Management, Customer Service, Budgets, Organizational..., Leadership, Process Improvement, Strategic Planning, Operations Management, Team Leadership, Employment Counseling, Software Documentation, Change Management, Quality Assurance, Cross-functional Team..., Quality Management, Job Coaching, Technical Writing, Training & Development
Education
Project Management Institute 2015 — 2015
Project Management Professional Certification, Project Management
California Baptist University 2009 — 2011
Master's degree, Public Administration
California State University-Hayward 1999 — 2004
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Potomac Conference of Seventh-day Adventists January 2012 - Present
Sligo Adventist School January 2012 - Present
Iglesia Adventist de WPB July 2010 - December 2011
Antillean Adventist University Church November 2008 - June 2010
Hemet SDA Church January 2004 - June 2006
IEHP October 2001 - June 2006
IEHP October 1996 - October 2001
Skills
Preaching, Pastoral Care, Pastoral Counseling, Theology, Youth Ministry, Pastoral, Religious Studies, Pastoring, Public Speaking, Bible, Teaching, Leadership Development, Pastors, Youth Mentoring, Retreats, Youth Leadership, Religion, Discipleship, Church Events, Biblical Studies, Gospel, Ministry Development, Discipleship Training, Bible Study, Homiletics, Pastoral Theology, Ministry Leadership, Hermeneutics, Campus Ministry, Community Outreach, Young Adults, Youth Culture, Practical Theology, Christian Theology, Christian Leadership, Ministries, Youth Development, Student Ministry, Biblical Teaching, College Ministry, Church Growth, Evangelism, Missions
Education
Andrews Adventist University Theology Seminary 2014 — 2018
Masters in Pastoral Ministry (MAPMin), Theology
Universidad Adventista de Las Antillas 2006 — 2010
Bachelor of Arts (B.A.), Theological and Ministerial Studies, A
Self-Employed, Data and Reporting Analyst/Administrative Assistant February 2015 - Present
SAGE Publications August 2014 - Present
IEHP February 2014 - Present
Urban Upcycling 2008 - 2014
Bank of America May 2012 - February 2013
Amgen August 2011 - March 2012
Med-West Inc June 2011 - August 2011
Seedco November 2009 - June 2011
ALSAC/St. Jude Children's Research Hospital January 2008 - November 2009
Volunteer & Donor Care Division August 2007 - January 2008
Skills
SAS, SharePoint, Salesforce.com, Excel, MS Office Suite, MS Project, Project Planning, Project Coordination, SQL, HTML, Visio, SPSS, Inspiration, E-Clinical, Technical Writing, Business Analysis, Financial Analysis, Quality Management, Data Quality, Data Mining, Database Management, Data Management, Database Design, Business Objects, Process Improvement, Process Development, Process Mapping, Process Flow, Paint Shop Pro, Adobe Creative Suite, Adobe Acrobat, SnagIt, Brio Query, Brio, Query Analyzer, MS Query, Online Marketing, Social Media, Social Networking, Social Media Marketing, Non-profit..., Non-profit Development, Non-profit Marketing, Donor Relations, Donor Management, Donor Research, Training, Microsoft Excel, Microsoft Office, Leadership
Education
Coconino Community College 1999 — 2000
Computer Sciences
Northern Arizona University 1995 — 1999
Computer Sciences
Sierra Nevada Regional Dept. of Child Support Services April 2009 - Present
County of Nevada Department of Public Health October 2012 - January 2014
Ironman Triathlons and Marathons 2000 - 2014
Marin County May 2002 - May 2009
IEHP January 1994 - August 2002
Riverside County District Attorney's Office May 1991 - July 2002
Felony Prosecutor May 1991 - June 2002
Skills
Attorney, Spanish speaking, Policy, Negotiation, Courts, Government, Public Speaking, Policy Analysis, Public Policy, Contract Management, Team Building, Program Management, Budgets, Child Welfare, Coaching, Public Administration, Event Planning, Spanish, Public Health, Health, Healthcare, Health Insurance, Healthcare Management, Analysis, Business Analysis, Data Analysis, Financial Analysis, Fiscal Policy, Management, Athletic Performance, Triathlon, Collective Bargaining, Contract Negotiation, Labor Relations, Employee Relations, Staff Management, Matrix Management, Lean Management, Six Sigma, French, Change Management, Community Outreach, Case Managment, Trials, Nonprofits, Kaizen Leadership, Local Government, child support, Health Policy, Grants
Education
University of Houston Law Center 1982 — 1985
J.D. with honors, Law
St. Mary's College of California 1980 — 1982
B.A., Health Service Administration / Business Administration
University of California, Berkeley 1977 — 1980
Health
Université de Bretagne Occidentale 1974 — 1977
bachelier, Philosophy, French Litterature
U.C. Berkeley School of Business
Kaiser Permanente May 2015 - Present
Kaiser Permanente - Regional Offices So. Cal. July 2000 - Present
E & M Investments 1998 - Present
Kaiser Permanente April 1998 - July 2000
Kaiser Permanente August 1997 - April 1998
IEHP March 1997 - August 1997
ProCare Managed Care December 1996 - March 1997
Riverside County Department of Public Health June 1995 - December 1996
Project Success, Inc. June 1995 - April 1996
Desert Hospital February 1994 - June 1995
Skills
Quality Assurance, Process Improvement, Management, Customer Service, Healthcare, Training, Outlook, Software Documentation, Medication..., Microsoft Excel, Microsoft Word, PowerPoint, Supervisory Skills, Strategic Planning, Microsoft Office, Data Entry, Project Management, Change Mgmt. Certified, Ambulatory RN Certified
Education
University of Phoenix-Southern California Campus 1996 — 1998
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Riverside Community College 1992 — 1994
RN, Registered Nursing/Registered Nurse
Sutter Health May 2013 - Present
IEHP November 2012 - April 2013
St. Joseph Health System April 2002 - October 2011
Little Angel's Home Childcare October 2000 - April 2002
Skills
Communication, Cost and Quality, Revenue Cycle, HIPAA, Healthcare Management, Medicare, Claims, Managed Care, Data Analysis, Health Insurance, Documentation, Compliance, Customer Service, Process Improvement, EDI, Strategic Planning, HMO, Team Building, Visio, Problem Solving, Policy, Team Leadership, CPT, Claim, Software Documentation, IDX, Program Management, Healthcare, Cross-functional Team...
Education
University of Phoenix 2007 — 2010
BS, Healthcare Administration
Cypress College 1986 — 1989
General Studies
Sage February 2015 - Present
San Bernardino County Museum November 2014 - February 2015
Freelance May 2009 - February 2015
University of Redlands June 2010 - October 2014
ESRI March 2008 - June 2010
ESRI January 2004 - March 2008
IEHP January 2003 - January 2004
GE Global Research Center February 1998 - June 2002
The Write Ink 1995 - 2002
Skills
Technical Writing, Editing, SEO, Blogging, Web Content, Social Media, Writing, Newsletters, Dreamweaver, Instructional Design, Web Content Management, CMS, Press Releases, Content Development, Training, WordPress, Content Strategy, Project Management, Publishing, Social Media Marketing, Web Development, Technical Documentation, Copywriting, Research, Marketing, Social Networking, Facebook, Higher Education, Software Documentation, HTML, Copy Editing, Web Analytics, User Experience, Web 2.0, Multimedia, Web Project Management, Time Management, Google Analytics, SharePoint, CSS, Technical Training, Captivate, Web Content Development, Google Webmaster Tools, Journalism, Course Development, Course Design, ERP Software
Education
Pennsylvania State University-Main Campus
Bachelor's Degree, French, Technical Writing & Translation
San Diego State University-California State University
Educational Web Development
University of Redlands
Master of Arts (M.A.), Higher Education
IEHP March 2015 - Present
Autism Spectrum Therapies March 2014 - March 2015
Kohl's Department Stores October 2008 - March 2015
Skills
Supervisory Skills, Employee Training, Sales, Communication, Interpersonal Skill, Establishing..., Customer Service, Written & Verbal..., Highly detail oriented, team and independent..., Store Operations, Time Management, Cashiering, Associate Development, Loss Prevention, Retail, Retail Sales
Education
University of California, Riverside 2008 — 2012
Bachelor of Arts (BA), Psychology
IEHP September 1997 - Present
IEHP September 1997 - June 2013
Southern World Real Estate November 1986 - July 1995
Skills
SQL Server Reporting..., MS Access, Healthcare Information..., Healthcare Management, Hospitals, Healthcare, Crystal Reports, Access, Medicaid, Medicare, Business Analysis, Databases, Visio, Microsoft SQL Server, Software Documentation, SSRS, Managed Care, Analysis, Troubleshooting, Business Intelligence, VBA, Data Analysis, Software Development, HIPAA, HMO, Process Improvement, Provider Relations, EMR, Revenue Cycle, Utilization Management, Medicare Part D, Health Policy, Practice Management, EHR, Epic Systems, Database Administration, Management, Health Insurance, Team Building, Customer Service
Education
UCR 1996 — 1997
Microsoft Certified Solution Developers (MCSD)
University of California, Riverside
MCSD, Information Technology
Neudesic November 2014 - Present
Cognizant Technology Solutions January 2013 - November 2014
IEHP April 2012 - January 2013
Word And Brown August 2011 - April 2012
Kaiser Permanente January 2005 - August 2011
International Rectifier 1998 - 2004
USA Networks 1996 - 1998
Skills
IT Management, Process Improvement, Business Analysis, Visio, Cross-functional Team..., Project Management, Program Management, Vendor Management, SDLC, PMP, Software Development, Integration, Project Planning, PMO, Leadership, Agile Methodologies, Risk Management, Management, Scrum, Analysis, Project Delivery, Process Engineering, IT Strategy, Software Project..., Requirements Gathering, MS Project, SharePoint, Testing, Business Intelligence, Business Process..., Six Sigma, Budgets, Healthcare Information..., Requirements Analysis, Resource Management, Team Building, Team Leadership, Project Portfolio..., Business Requirements, ERP, Healthcare, Software Documentation, Quality Assurance, Outsourcing, Product Management, CRM, ITIL, Agile Project Management, Business Process, Team Management
Education
University of Phoenix 2007 — 2009
MBA, Business Administration
California State University-Sacramento 1993 — 1995
Bachelor of Arts (BA), Psychology
IEHP December 2014 - Present
Apogee Physicians June 2012 - November 2014
Skills
Healthcare Management, ICD-9-CM, ICD-10, CPT, HCPCS, Medical Billing, Health Insurance, Healthcare, HIPAA, EMR, Data Entry, Medical Terminology, Appointment Scheduling, Cpr Certified, Quality Patient Care, HIM Operations, Healthcare Information..., Microsoft Office, Collections, Cash Management, Customer Service, Customer Satisfaction, Inventory Management
Education
Columbia Southern University 2013 — 2014
Bachelor of Science (BS), Health/Health Care Administration/Management
San Joaquin Valley College-Hesperia 2011 — 2012
Certified Billing and Insurance Specialist, Health/Health Care Administration/Management
Victor Valley College 2008 — 2011
Associate's degree, Communication, General
Serrano High School
HIgh School Diploma
IEHP February 2015 - July 2015
Biosense Webster February 2014 - January 2015
IEHP 2001 - 2015
Actavis March 1999 - January 2014
Reynolds & Reynolds January 1995 - February 1999
Watson Pharmaceuticals January 1994 - January 1999
Skills
eDiscovery Clearwell..., Kronos System..., FAS (Fixed Assets..., eDiscovery Management, Computer System..., Management, Enterprise Software, 21 CFR Part 11, Project Management, Process Improvement, Validation, SDLC, Leadership, Business Process, Unix, Pharmaceutical Industry, Business Process..., Project Portfolio..., Training, Vendor Management, PMP, Quality Assurance, Databases, Software Documentation, Internal Audit, Litigation Support, SAP R/3, Manufacturing, Analysis, EDI, Visio, SAP, Cross-functional Team..., Business Intelligence, Troubleshooting, Change Control, Business Analysis
Education
California State University of Fullerton 1996 — 1999
B.A, Management Information Science
California State University-Fullerton 1994 — 1998
Bachelor of Science, MIS
Irvine Valley College 1990 — 1993
AA, Business Administration
PMI Orange county chapter
IEHP November 2009 - Present
World Vision International May 2002 - July 2009
RK Consulting, LLC September 2000 - March 2002
Skills
Microsoft SQL Server, SQL, Visual Basic, Software Project..., XML, Visual Studio, IT Strategy, MS Project, Databases, C#, Project Management, Access, VB.NET, Business Intelligence, Crystal Reports, SDLC, ASP, Software Development, Oracle, SSRS, T-SQL, Visio
Education
Bharathidasan University 1995 — 1998
Masters in Computer Applications
Gold Coast Health Plan November 2013 - Present
Partners for Our Children: University of Washington August 2011 - February 2013
IEHP May 2010 - July 2011
IEHP February 2006 - May 2010
IEHP November 2004 - February 2006
IEHP July 2004 - October 2004
RYGCA April 2002 - June 2004
RYGCA August 2001 - March 2002
Adventist Health Managed Care May 2000 - June 2001
Adventist Health Managed Care October 1995 - April 2000
Skills
Microsoft Office, Data Analysis, Healthcare Information..., Access, Healthcare, Project Management, Financial Analysis, Dashboard Metrics, Process Improvement, Visio, Strategic Planning, Crystal Reports, Software Documentation, HIPAA, Healthcare Management, Analysis, Microsoft SQL Server, Hospitals, Training, Cognos, Microsoft Project, Budget Forecasts, Graphic Design, Screen Printing, Databases, Management, Healthcare Reimbursement, T-SQL, T-SQL Stored Procedures, SQL, MS Project, Managed Care, Business Analysis, Microsoft Excel, Administration, Leadership, Information Technology, Business Intelligence, Budgets, Troubleshooting, Nonprofits, Public Speaking, Technical Support, Healthcare Industry, Organizational..., Program Development
Education
Loma Linda University 1999 — 2001
Master, Health Information Systems
La Sierra University 1980 — 1982
BS, Graphic Design
Pacific Union College 1977 — 1980
Education
UnitedHealth Group March 2012 - Present
IEHP October 2006 - October 2011
IEHP June 2006 - October 2006
Memorial Healthcare System January 2005 - June 2005
Skills
Provider Relations, Marketing, Healthcare, Healthcare Management, Managed Care, HIPAA, Healthcare Information..., Medicare, Hospitals, Data Analysis, Microsoft Office, Health Insurance, Customer Service, Leadership, Public Speaking
Education
Loma Linda University 2005 — 2006
MBA, Healthcare Administration
Southern Adventist University 2000 — 2005
BBA, Marketing
Redlands Unified School District August 2008 - Present
IEHP July 2000 - November 2003
EPIC Management, LP September 1995 - July 2000
Skills
Teaching, Special Education, Education, CrossFit, Training, Coaching, PowerPoint, Customer Service, Event Planning, Public Speaking, Microsoft Office, Team Building, Community Outreach, Tutoring, Higher Education
Education
California State University-San Bernardino 1990 — 1995
Bachelor of Arts (B.A.), Psychology
San Gorgonio High School 1986 — 1990
Optum June 2014 - Present
Optum June 2011 - June 2014
IEHP February 2008 - June 2011
Fremont Investment and Loan May 2005 - February 2008
Intercare Therapy January 2004 - March 2005
Skills
Access, SQL, Microsoft Excel, Strategic Planning, Time Management, Process Improvement, Medicare
Education
University of Phoenix 2005 — 2007
MBA, Business Administration
Northwestern College 2000 — 2003
IEHP Executive Director of OperationsIEHPSeptember 2012 - Present
Skills
Managed Care, Medicaid, Healthcare Information..., Medicare, Healthcare, Healthcare Industry, Healthcare Management, HIPAA, Health Insurance, Revenue Cycle, Hospitals, Provider Relations, HMO, Health Policy, Medicare Part D, Project Management, Program Management, Public Procurement, Strategic Leadership, Marketing, Team Management, Lean Transformation
Education
University of California, Riverside - A. Gary Anderson Graduate School of Management 1990 — 1994
MBA, Marketing and FInance
American University 1986 — 1990
BA, International Service
IEHP February 2014 - Present
Center for Oral Health October 2012 - Present
Phoenix Children's Hospital August 2011 - September 2012
Phoenix Children's Hospital 2012 - 2012
L.A. Care Health Plan May 2008 - July 2011
CalOptima 2005 - 2007
Center for Community and Family Services 1997 - 2001
Skills
Early Childhood..., Healthcare Management, Case Managment, Grants, Healthcare Information..., Public Health, Non-profits, Program Development, Training, Nonprofits, Fundraising, Leadership, Public Policy
Education
California State University-Los Angeles 2001 — 2004
M.A., Child and Family Studies
Pacific Oaks College 1997 — 2000
B.A., Human Development
Independent Contractor January 2013 - Present
IEHP May 1995 - December 2012
Riverside County Office of Education May 1984 - May 1995
Burroughs Corporation January 1979 - May 1984
Skills
Healthcare Information..., Healthcare, Managed Care, HIPAA, Process Improvement, Healthcare Management, Strategic Planning, Business Analysis, Team Building, Contract Negotiation, Project Management, Business Intelligence, Public Speaking, Event Planning, Marketing Communications, Data Analysis
Education
California State University-San Bernardino 1987 — 1988
MBA, Information Systems
California State University-Fullerton 1976 — 1979
BA, Business Administration
Inland Empire Health Plan November 2011 - Present
Inland Empire Health Plan March 2000 - November 2011
IEHP May 1999 - May 2000
Skills
Data Analysis, Healthcare Information..., Access, Healthcare, Public Health, Crystal Reports, Managed Care, Medicaid, Healthcare Management, HIPAA, Analytics, Visio, Hospitals, SPSS, Microsoft Excel, Medicare, Business Analysis, Process Improvement, Analysis, VBA
Education
California State Polytechnic University-Pomona 1994 — 1999
Bachelor's degree, Marketing
IEHP August 2014 - Present
IEHP December 2012 - August 2014
IEHP December 2011 - December 2012
La Jolla Bank FSB February 2009 - October 2009
Kaiser Permanente July 2008 - September 2008
San Diego Hospice & Palliative Care September 2007 - January 2008
City of San Diego September 2006 - August 2007
Skills
PowerPoint, Access, Microsoft Excel, Databases, Database Administration, SPSS, Outlook, Research, Lotus Notes, Microsoft Office, Data Analysis, Analysis, Oracle, Process Improvement, Spreadsheets
Education
San Diego State University-California State University 2006 — 2008
Masters, Public Health, Health Service Administration Health Policy and Management
University of New Orleans 2002 — 2006
Bachelor of Science, Finance
IEHP January 2003 - Present
Axia College July 2009 - Present
Spirit's Halloween Superstore August 2003 - September 2006
Mattel Toys June 2000 - December 2002
National Distribution Centers April 2000 - June 2000
Labor Connection January 2000 - March 2000
USF Logistics February 1999 - December 1999
MBM Corporation June 1994 - December 1998
Skills
Open Space Planning, Construction Project..., Security Management, Security, Facilities Management, Administration, Contract Management, Vendor Management, Capital Budgeting, Department Budgeting, Microsoft Office, Supervision, Facilities Planning, Facilities Operations, Coordination, Project Planning, Warehouse Management, Logistics, Logistics Management, Warehousing, Inventory Management, Inventory Control, Mailroom Operations, Archives, Transportation, Distribution Center..., Management, Project Management, RFQ Development, RFP Design, Building Automation, Procurement, AutoCAD, Retail Sales, Start-ups, File Management, Proper, Safety, Customer Service, Systems Furniture, Office Management, Time Management, Access, System Administration, Human Resources, Software Documentation, Team Building, Training, Process Improvement, Supervisory Skills
Education
California State University-San Bernardino 2007 — 2008
MBA, Business Administration
University of Phoenix 2004 — 2007
BSBM, Business Management
Riverside Community College 2000 — 2007
AS/AA, Business Administration
IEHP April 2015 - Present
East Los Angeles Doctors Hospital November 2010 - June 2014
St. Jude Medical Center August 2010 - June 2014
Monarch HealthCare December 2005 - September 2010
Skills
Nursing, Managed Care, Infection Control, Quality Management, Patient Safety, Critical Care, Patient Education, Inpatient, Medical Terminology, ACLS, ICU, Pediatrics, Medicine, Acute Care, BLS, Medical Coding, Medical/Surgical, Nursing Education, CPT
Education
National University 2012 — 2014
Santa Ana College
IEHP March 2013 - Present
Optivus Proton Therapy, Inc March 2007 - March 2013
Loma Linda University Medical Center 2005 - 2008
Skills
Software Engineering, Operating Systems, Linux, C++, Matlab, MySQL, Programming, Software Development, Python, SDLC, C, LaTeX, Object Oriented Design, Perl, Unix, Eclipse, Java, Embedded Systems, UML, OOP, XML, PHP, C#, BizTalk, SharePoint, EDI, Encounter, Regulatory Submissions, Healthcare Information..., Visual Studio, Algorithms, Distributed Systems, Shell Scripting, .NET, Objective-C
Education
California State University-San Bernardino 2005 — 2007
M.S., Computer Science
California State University-San Bernardino 2000 — 2005
B.S., Computer Science
Sharp Community Medical Group January 2013 - Present
Sharp Community Medical Group November 2010 - December 2012
MedImpact February 2009 - November 2010
Molina Healthcare of California September 2005 - January 2009
Vantage Medical Group 2001 - 2005
Riverside Medical Clinic June 2000 - February 2001
IEHP 1996 - 2000
Skills
Medicare, HEDIS, Healthcare, Managed Care, Quality Management, NCQA, Public Health, Hospitals, Nursing, Patient Safety, Credentialing, Quality Improvement, Medicaid, Healthcare Information..., Healthcare Consulting, Healthcare Management, HIPAA, Healthcare Industry, EHR
Education
Biola University 1976 — 1981
BSN, Nursing
IEHP August 2015 - Present
iMedRIS Data Corporation August 2011 - August 2015
Bed Tech October 2006 - August 2011
California State University San Bernardino February 2006 - September 2006
Business Engine Software June 2001 - January 2006
City of Rancho Cucamonga August 1997 - September 2004
Cybercom Resources September 2000 - February 2001
Skills
SQL, HTML, Business Intelligence, Project Management, Program Management, Project Planning, Strategic Planning, Integration, Team Leadership, SDLC, QA Engineering, Software Development, Software Project..., Software Documentation, Business Analysis, Agile Methodologies
Education
California State University-San Bernardino - College of Business and Public Administration 1995 — 2000
Bachelor's Degree, Information Management
IEHP October 2011 - Present
Cox Communications October 2010 - October 2011
CGI June 2006 - October 2010
Merit Property Management July 2005 - June 2006
Endeavors Technology September 2004 - December 2004
Skills
Access, SQL, Microsoft SQL Server, Visio, Business Analysis, Databases, SharePoint, Requirements Analysis, Business Intelligence, Oracle, T-SQL, Software Documentation, Crystal Reports, Data Warehousing, SSRS, Testing, Cognos, Quality Assurance, Requirements Gathering, Servers, SDLC, Security, Analysis, Unix, ETL, IT Management, VBA, SSIS, Integration, Data Migration, Database Design, Data Modeling, Disaster Recovery
Education
California State Polytechnic University-Pomona 2003 — 2005
Bachelor of Science, Business Administration with emphasis in Computer Information Systems
University of California, Riverside 2000 — 2002
Business Administration
IEHP December 2012 - Present
PPMC September 2006 - December 2012
Universal Care 2001 - 2006
Skills
Managed Care, Healthcare Information..., Integration, Project Management, Process Improvement, Healthcare, HIPAA, EHR, Software Development, Insurance, Team Building, Informatics, Strategic Planning, Program Management, Medicare, Health Insurance, Healthcare Industry, Medicaid, Executive Management, Team Leadership, Healthcare Management, Vendor Management, SQL, Contract Negotiation, Healthcare Consulting, Agile Methodologies, Business Process..., Business Analysis, Databases, Management
Education
Eastern Michigan University 1986 — 1991
BBA, Management, Finance, Information Systems
IEHP January 2006 - Present
Inland Empire Health Plan January 2008 - July 2009
PacifiCare Health Systems August 2000 - December 2005
Aetna 1986 - 1997
Skills
PPO, Negotiation, Medicaid, Healthcare Information..., Network Development, Contract Management, Hospitals, HMO, Contract Negotiation, Managed Care, Provider Relations, Analysis, HIPAA, Healthcare, Healthcare Management, Proposal Writing, Health Insurance, Medicare, Revenue Cycle
Education
National University 1985 — 1987
MBA, Business/ Psychology
Occidental College 1976 — 1980
Bachelor of Science (BS), Psychology
IEHP November 1998 - Present
IEHP November 1998 - September 2012
Aetna January 1989 - November 1997
Skills
Databases, T-SQL, Microsoft SQL Server, ASP.NET, Visio, Healthcare, Access, Crystal Reports, HTML, Management, Healthcare Information..., VB.NET, Business Intelligence, XML, HIPAA, SEO, Web Services, IIS, Visual Studio, Oracle, Medicare, Advanced CSS, JavaScript, ASP, Visual Interdev, Adobe Creative Suite, Product Lifecycle..., SSRS, .NET, Web Design, Web Development, jQuery, Basic, Product Life Cycle..., Agile, Supervisory Skills, Database Design, SDLC, Software Documentation, Integration, Business Strategy, Business Analysis, Business Process..., Team Building, HEDIS, Process Improvement, Information Technology, Data Analysis, SQL, Project Management
Education
UC Riverside 1997 — 1998
Microsoft Certified Solutions Developer
California State University-San Bernardino - College of Business and Public Administration 1985 — 1991
Music Teacher Education
IEHP April 2012 - Present
Everest College Ontario Metro June 2009 - April 2012
IOTEC November 2007 - June 2009
Kaiser Permanente August 2005 - October 2007
Skills
Customer Service, Higher Education, Public Speaking, Staff Development, Resume Writing, Grant Writing, College Recruiting, Tutoring, Microsoft Office, Leadership Development, Teaching, Editing, Onboarding, Training, Data Analysis, System Administration, Fundraising, Management, Networking, Adult Education, Community Outreach, Social Networking, Windows, E-Learning, Program Management, Career Development, Interviews, Recruiting, Change Management, Non-profits, Student Affairs, Account Management, Epic Systems, Compounding, Team Building, Academic Advising, Outlook, Event Management, Public Relations, Workshop Facilitation, Budgets, Career Counseling, Leadership, Microsoft Excel, Sales, Hospitals, Staff Supervision, Employee Relations, Coaching, Team Leadership
Education
San Diego State University-California State University 2002 — 2006
Bachelor of Science, Chemistry
Diamond Bar High School 1999 — 2002
High School Diploma
Banner Health March 2014 - Present
Dignity Health February 2010 - Present
Banner Health October 2007 - February 2010
Adelante Healthcare April 2005 - October 2007
Banner Health November 2004 - April 2005
IEHP September 2003 - September 2004
Skills
HIPAA, Healthcare Management, Outlook, Healthcare, Hospitals, EMR, Revenue Cycle, EHR, Medical Terminology, Medical Billing, Meditech, Medicaid, Patient Safety, Medical Records, Training, Accounts Receivable, CPT, ICD-9, Leadership, Team Building
Education
University of Phoenix 2010 — 2013
Bachelor's degree, Health/Health Care Administration/Management
Riverside Community College 1993 — 2002
Associate of Arts and Sciences (A.A.S.), General Studies
The Fashion Institute of Design and Merchandising 1998 — 2000
Associate's degree, Fashion/Apparel Design
Crittenton Services for Children and Families July 2013 - Present
IEHP September 2011 - February 2012
Crittenton Services of Southern California May 2009 - September 2011
Skills
Social Services, Program Development, Mental Health, Volunteer Management, Community Outreach, Nonprofits, Grant Writing, Fundraising, Program Evaluation, Foster Care, Child Advocacy, Event Planning, Public Relations, Training, Public Speaking
Education
UC San Diego 2006 — 2008
Professional Certificate, Language Interpretation and Translation
Cal Poly Pomona 2002 — 2006
Bachelor's degree, Social Sciences
ABWA Redlands Charter Chapter September 1997 - September 2013
EPIC Management January 2007 - June 2012
Kaiser Permanente 2006 - 2007
IEHP 1999 - 2005
Pacific Physician Services 1985 - 1999
Skills
Healthcare, Data Analysis, Healthcare IT, Access, Business Analysis, Visio, Crystal Reports, SQL, MS Reporting Services, Quality Management, Pay for Performance
Education
Chapman University 2003 — 2009
BA, Social Sciences
IEHP March 2013 - Present
IEHP November 2010 - Present
LifeStream August 2006 - November 2010
Skills
Database Design, T-SQL, JavaScript, Oracle, ASP.NET, Microsoft SQL Server, Visio, Visual Studio, Programming, C#, Business Analysis, SQL, .NET, Software Development, XML, CSS, Databases, Crystal Reports, VB.NET, Perl, Web Applications, Access, UML, Database Administration, Unix, IIS, Software Project..., SDLC, Software Documentation, HTML, jQuery, Visual Basic, Linux, Windows, Business Intelligence
Education
California State University-San Bernardino 2004 — 2008
BS, Computer Systems
IEHP August 2015 - Present
Hospital Sisters Health System August 2009 - July 2015
Skills
Organizational..., Onboarding, Healthcare, Performance Improvement, Leadership Development, Personnel Management, Healthcare Management, Employee Relations, Process Improvement, Leadership, Strategic Planning, Human Resources, Recruiting, Hospitals, Healthcare Information...
Education
University of La Verne
Ed.D., Organizational Leadership
IEHP September 2012 - Present
Skills
Data Analysis, Strategic Planning, Business Intelligence, Business Analysis, Marketing Strategy, Leadership, Team Building, Program Management, SSIS, Requirements Analysis, SSRS, Project Management, Microsoft SQL Server, ASP.NET, Software Development, Management, Research
Education
Claremont Graduate University 1997 — 2006
PhD
Nankai University 1994 — 1997
MA
Nankai University 1990 — 1994
BA
IEHP July 2014 - Present
IEHP December 2011 - July 2014
US Navy July 2005 - December 2009
Skills
ASP.NET, C#, MVC, HTML, CSS, JavaScript, AngularJS, Microsoft SQL Server, Entity Framework, Google Maps, jQuery, XML, IIS, SharePoint, Web Design, Visual Studio, ADO.NET, Cross-browser..., Google API, Web Development, Operating Systems, SQL, Visio, Google Chrome, Tomfoolery, Sitecore, Geocoding, Semantic HTML, SQL Server 2008, AJAX, JSON, WCF, Fiddler, jQuery UI, T-SQL, HTML5
Education
Riverside Community College 2010 — 2012
Computer Science
Lancaster High School
All's Well Health Care Services April 2012 - Present
IEHP April 2012 - August 2012
Amerigroup January 2011 - May 2011
Health Care Professionals November 2010 - May 2011
Health Career Professionals, LLC 2010 - 2011
Valley Healthcare April 2008 - August 2010
VNA Hospice of Murrieta April 2010 - July 2010
UHS March 2009 - March 2010
Maxim Healthcare April 2008 - March 2010
TravelMax November 2007 - April 2008
Skills
Nursing, Hospitals, Home Care, Pediatrics, Adults, Utilization Management, Case Managment, Quality Risk Management, Correctional, Risk Management
Education
University of the Rockies 2012 — 2014
Master of Arts (M.A.), Psychology
Ashford University 2009 — 2011
Bachelors, Psychology
Pacific Coast College 1990 — 1992
Diploma, Vocational Nursing
IEHP December 2012 - Present
Altegrahealth May 2010 - March 2013
CalOptima OneCare May 2011 - January 2013
Primary Billing Solutions April 2006 - August 2011
Primary Billing Solutions April 2006 - August 2011
Bristol Park Medical Group May 2007 - March 2009
WebLink/ Monarch Healthcare January 2006 - September 2006
Arbor Med October 2004 - January 2006
Jamie Kim M.D June 2001 - September 2004
Doctors of Women Health Centers April 2000 - June 2001
Skills
CPT, Accounts Receivable, Insurance, Auditing, Certified Professional..., Licensed Vocational..., Provider education for..., HIPAA, Hospitals, Medical Records, Medical Coding, Medicare, Software Documentation, Healthcare Management, Managed Care
Education
Orange Coast College 1976 — 1978
Certificate, Medical/Clinical Assistant
Golden West College 1975 — 1977
Certification, Medical Informatics
Scienscope.com June 2013 - Present
IEHP November 2011 - May 2012
Allied Digital Services limited January 2009 - March 2011
Hewlett-Packard February 2004 - February 2006
Education
Chaffey College
Associate's degree, Computer and Information Sciences and Support Services
Crafton Hills College
Fire Fighter 1, Fire Systems Technology
IEHP August 2010 - Present
IEHP April 2004 - August 2010
IEHP September 2002 - April 2004
Pulmonetic Systems Inc (now CareFusion) February 2002 - July 2002
Cincinnati Machine February 2000 - February 2002
Skills
Medicaid, Medicare, Healthcare Information..., Healthcare, HIPAA, Health Insurance, Access, Managed Care, Healthcare Management, Data Analysis, Public Speaking, Process Improvement, Software Documentation, Revenue Cycle, Hospitals, Visio
Education
California State University-San Bernardino 2003 — 2005
BA, Psychology
University of Cincinnati
Psychology
IEHP January 2013 - Present
Target October 2007 - October 2010
Skills
Employee Relations, Recruiting, Retail, Succession Planning, Talent Management, Onboarding, Performance Management, Human Resources, Customer Service, Store Management, Merchandising, Loss Prevention, Talent Acquisition, Training, Interviews
Education
University of Redlands 2013 — 2015
Master of Business Administration (M.B.A.), Graduate Student
California State University-San Bernardino
Bachelor of Business Administration
California Psychcare May 2015 - Present
IEHP April 2015 - May 2015
Achievable Goals September 2009 - April 2015
Vista Pacifica Ent. Inc. June 2005 - September 2009
Skills
Healthcare, Grant Writing, Program Development, Healthcare Management, Public Speaking, Strategic Planning, Nonprofits, Non-profits, Leadership Development, Policy, Organizational..., Research, Event Planning, Community Outreach, Leadership, Team Building, Program Management, Teaching, Psychology, Mental Health Counseling, Program Evaluation, Psychotherapy, Group Therapy, Case Management, Crisis Intervention, Conflict Resolution, Mental Health, Behavioral Health, Social Services, Adolescents, Treatment
Education
Walden University 2015 — 2017
Master Degree, Social Work
Ashford University 2011 — 2015
Bachelor of Applied Science (B.A.Sc.), Clinical, Counseling and Applied Psychology
University of Phoenix 2003 — 2005
Sociology
IEHP January 2015 - Present
University of California Riverside School of Medicine August 2012 - July 2014
Abercrombie & Fitch June 2011 - February 2014
Inland Empire Health Plan (IEHP) June 2013 - August 2013
Loma Linda University Medical Center May 2011 - June 2013
Dance Marathon at the University of California Riverside November 2012 - May 2013
Student Alumni Association May 2012 - May 2013
University of California, Riverside January 2012 - January 2013
Summer Medical and Dental Education Program (SMDEP) June 2011 - July 2011
University of California, Riverside January 2011 - March 2011
Skills
Cpr Certified, Data Entry, Microsoft Word, Leadership, Retail, Public Speaking, Volunteer Management, Conflict Resolution, Community Service, Volunteering, Operational Excellence, Data Analysis, Leadership Development, Team Leadership, Training, Spanish, Statistics, Microsoft Excel, Research, PowerPoint
Education
University of California, Riverside 2010 — 2014
BA, Psychology
Los Osos High School 2006 — 2010
High School Diploma
Self employed Director of Member ServicesIEHPFebruary 2009 - August 2012
County of San Bernardino August 2006 - February 2009
Kaiser Permanente 2005 - 2006
The Sweet Castle 2002 - 2005
IEHP June 1996 - August 2002
Skills
Healthcare, HIPAA, Healthcare Management, Healthcare Information..., Epic Ambulatory..., Customer Service..., Customer Service..., Call center start-up, Call Center..., Health Care Systems, Strategic manager
Education
Cal State San Bernardino 1997 — 1999
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Cal State San Bernardino 1987 — 1991
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Posey Company May 2013 - Present
IEHP May 2005 - August 2012
Am-Mark Label 1997 - 2004
Skills
Crystal Reports, VB.NET, Data Analysis, Visual Basic, Stored Procedures, T-SQL, Healthcare Information..., ASP.NET, PL/SQL, SSRS, SSIS, Microsoft SQL Server, Databases, Unix Shell Scripting, ETL, Database Design, Web Applications, Encounter Data, VBScript, SDLC, .NET, Testing, JavaScript, Access, Relational Databases, EMR/EHR, Filevista (Web File..., Informer web reporting, Visual Studio, Visio, ADO.NET
Education
California State Polytechnic University-Pomona 1993 — 1996
Bachelor of Science (BS), Computer Science
IEHP March 2014 - Present
Wiseguy Software (WiseGuyTech) January 1998 - Present
Primary Provider Management Company January 2009 - March 2014
Primary Provider Management Company February 2006 - January 2009
Primary Provider Management Company January 2003 - February 2006
Web Partners Inc. (Bestfares.com Technology Provider) September 1999 - December 2002
New Media Telecommunications April 1997 - September 1999
United States Marine Corps October 1983 - April 1997
Skills
C Level Management, Corporate Communications, Healthcare Information..., Workflow Management, Data Center Design and..., Computer Network..., Network Architecture, Network Administration, Network Engineering, Software Project..., Customer Service, Customer Support, Facilities Management, Network Forensics, Computer Forensics, Management, Networking, Process Improvement, Program Management, Project Management, Business Analysis, Leadership, Team Building, Microsoft SQL Server, HIPAA, Software Documentation, SQL
Education
National University 1995 — 1996
Criminal Justice/Police Science
Syracuse University 1990 — 1991
Communications Technology/Technician
Marine Corps School of Communication Electronics 1984 — 1991
RF Communications, Technician, UHF, VHF and HF
Tipton High School, Tipton IN 1979 — 1983
High School
All's Well Heathcare Services February 2012 - Present
IEHP 2012 - 2012
Molina Healthcare February 2009 - October 2010
Education
VictorVally College 1989 — 1992
Associate's degree, Registered Nursing/Registered Nurse
Chaffey College 1982 — 1988
Associate of Arts (A.A.), Psycology
Chaffey College August 2015 - Present
IEHP April 2014 - Present
Mt. San Jacinto College January 2012 - Present
Education
Fuller Theological Seminary 2011 — 2011
CSUSB 2006 — 2009
Master of Arts (M.A.)
CSUSB 2002 — 2006
Bachelor of Arts (B.A.)