Experience
MBA Project Solutions   November 2011 - Present
Project Management Institute  May 2010 - August 2011
National Black MBA Association  2008 - 2010
2006- 2009  June 2006 - July 2009
Illinois Department of Human Services   October 2005 - June 2006
ShoreBank Neighborhood Institute   April 2003 - November 2005
ShoreBank Neighborhood Institute   May 1999 - October 2005
MidAmerica Leadership Foundation (now Good City)   January 1996 - April 1999
MidAmerica Leadership Foundation   July 1991 - November 1995
South Suburban Action Conference   1991 - 1995

Skills
Program Management, Project Management, Strategic Planning, Change Management, Process Improvement, Non-profits, Project Portfolio..., Vendor Management, Project Planning, PMO, Business Analysis, Cross-functional Team..., Team Building, Risk Management, Management Consulting, Organizational..., Leadership Development, PMP, Leadership, Budgets, Nonprofits, Analysis, SDLC, Financial Analysis, Recruiting, Training, Business Intelligence, Strategy, Community Development, Public Relations, Finance, Proposal Writing, Team Leadership, Management, Government, Entrepreneurship, Operations Management, Policy, Executive Management, Business Process..., Marketing, Business Planning, Business Strategy, Consulting, Product Development, Governance, Coaching, Business Development, MS Project, CRM

Education
Keller Graduate School of Management of DeVry University   2009 — 2011
Masters of Project Management, Project Management

Keller Graduate School of Management of DeVry University   1997 — 1999
MBA, General Management

Chicago State University   1996 — 1999
Bachelors, General Studies

Chicago State University   1992 — 1995
BA, General Studies (Political Science)

Governors State University   1992 — 1995

Northeastern Illinois University

Roosevelt University

Roosevelt University

Youth Communications

Experience
Farmworker & Landscaper Advocacy Project   May 2015 - Present
Farmworker & Landscaper Advocacy Project   January 2015 - Present
Chicago Kent College of Law  September 2014 - Present
Cook County Circuit Court  August 2014 - December 2014
Vi  May 2014 - July 2014
The Law Offices of Ernesto D. Borges, Jr. & BillBusters   August 2011 - August 2013
Chicago Park District  June 2012 - August 2012
Chicago Public Schools  January 2011 - August 2011
Chicago Park District  May 2005 - January 2011
Illinois Department of Human Services   August 2009 - August 2010

Skills
Social Networking, Case Management, Data Entry, Customer Service, Spanish, Teaching, Treatment, Rehabilitation, Public Speaking, Clinical, Speech Therapy, Healthcare, Hospitality Management, Bookkeeping, Outdoor Recreation, Recreation Planning, Teaching/mentoring, Bilingual-Spanish, Customer Relations, Building Customer..., Multicultural, Special Projects, Accounts Receivable, Accounts Payable, Lesson Planning, Legal Research, Legal Writing, Legal Assistance, Client Billing

Education
Chicago-Kent College of Law, Illinois Institute of Technology   2013 — 2016
Juris Doctor, Business & International Law

Northern Illinois University   2005 — 2010
Bachelor of Science, Speech Language Pathology & Audiology

Experience
Illinois Department of Human Services   October 2013 - Present
MAXIMUS  November 2012 - September 2013
Central States SER  March 2010 - November 2012
CA Council of Community Mental Health Agencies   2001 - 2010

Skills
Non-profits, Volunteer Management, Resume Writing, Program Development, Event Planning, Case Managment, Public Speaking, Grant Writing, Workforce Development, Workshop Facilitation, Career Development, Youth Development, Fundraising, Community Outreach

Education
Chicago State University   1992 — 1996
BA, Psychology

Experience
Colorado Technical University  May 2010 - Present
Colorado Technical University  November 2006 - February 2014
Colorado Technical University  March 2007 - May 2010
Colorado Technical University  May 2006 - March 2007
Colorado Technical University  April 2005 - May 2006
Illinois Department of Human Services   February 2001 - September 2004
Illinois Department of Human Services   April 1998 - February 2001

Skills
Adult Education, Instructional Technology, Higher Education, Leadership, Leadership Development, Student Affairs, Instructional Design, Admissions, Career Counseling, Staff Development, Curriculum Development, Teaching, E-Learning, Public Speaking, Retaining Customers, Distance Learning

Education
Governors State University   1999 — 2003
Master's degree, Public Administration

Grambling State University   1989 — 1994
Bachelor's degree, Political Science and Government

Experience
Argosy University  January 2014 - Present
Texas Woman's University  August 2012 - December 2013
Illinois Department of Human Services   2004 - 2012
Colorado Technical University  2010 - 2011
Trinity International University  2008 - 2009
Westwood College  2006 - 2008

Skills
Curriculum Development, Instruction –..., •Adult Counseling, Human Services, Customer Service, Life Coaching, Pastoral Counseling, Leadership, Teen Programming, Teen Pregnancy..., Youth At Risk, Mentoring, Professional Women, Ministry Leadership, Social Services, Psychology, Interviews, Medicare, Community Outreach, Research, Public Speaking

Education
Governors State University   2002 — 2004
Bachelor of Science (B.S.), Psychology

Governors State University
Master of Arts (M.A.), Communications and Training

Grace Thelogical Seminary
Master of Divinity (M.Div.)

Experience
Illinois Department of Human Services   April 2015 - Present
Illinois Department of Human Services   February 2015 - April 2015
Illinois Republican Party  July 2014 - January 2015
Independent Contractor  November 2007 - January 2015
Dold for Congress  June 2014 - November 2014
Citizens for Kalnicky   May 2012 - November 2012
Illinois Liberty PAC   January 2012 - March 2012
Hultgren for Congress   March 2010 - January 2011
Adam for Illinois   August 2009 - March 2010
United States Air Force  April 1998 - March 2002

Skills
Public Relations, Press Releases, Media Relations, Political Campaigns, Spokesperson, Strategic Communications, Crisis Communications, Politics, Political Communication, Public Speaking, Political Consulting, News Writing, Microsoft Office, Press Kits, Editing, Writing, Social Media, InDesign, Community Outreach, Event Planning, Management, Proofreading, Mac OS X, Photoshop, Advertising, Training, Government, Illustrator, Strategy, Communication Skills, Communications Director, Campaign Operations..., Campaign Director of..., Press Secretary, Writing for Websites, Image Consultant, Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Constant Contact, High Rise

Education
Chicago State University   2005 — 2012
Bachelor's degree, Communications, Public Relations

Experience
The County of DuPage, Community Services   May 2015 - Present
Renz Addiction Counseling Center  November 2013 - March 2014
The Ecker Center for Mental Health  October 2003 - November 2013
Illinois Department of Human Services   August 2001 - April 2002

Skills
Social Services, Community Outreach, Mental Health, Case Management, Case Managment, Behavioral Health, Crisis Intervention, Public Speaking, Motivational..., Nonprofits, Mental Health Counseling, Program Development, Bilingual-English/Spanis..., Spanish, Group Therapy, Training, Microsoft Office, CPR Certified, Individual Counselling, Co-occurring Disorders, Translation, Psychological Assessment, Community Mental Health, Non-violent crisis..., Critical Thinking, Social Security..., Patient Advocacy, Dual Diagnosis, Consumer Healthcare, Welfare-to-work, Goal Oriented, Cross-functional Team..., Field Work, Time Management, Clinical Monitoring, Group Dynamics, Crisis Stabilization, Crisis Counselling, Highly detail oriented, Health & Welfare..., Computer Proficiency, Organization, Client Relations Skills, Medicare, Team Facilitation, Medicaid

Education
George Williams College c/o Aurora University   1978 — 1983
Bachelor's Degree, in Applied Behavioral Science B.A. (Concentration Inter-cultural Studies)

George Williams College c/o Aurora University   1978 — 1983
Bachelor's Degree, in Social Science B.S. (Concentration Management & Economics)

Governors State University   2014 — 2014
Recovery Coaching Certificate, Substance Abuse/Addiction Counseling

Experience
University of Illinois at Chicago  July 2015 - Present
Illinois Department of Human Services   September 2013 - June 2015
MAXIMUS  January 2012 - September 2013
Illinois Department of Human Services   June 2000 - September 2010
Illinois Department of Children and Family Services  2009 - 2009
Jane Addams Hull House Association  2001 - 2002
Lutheran Social Services of Illinois  1998 - 2000
Linden Oaks Hospital  1998 - 1998
Lutheran Social Services of Illinois  1997 - 1998

Skills
Social Services, Crisis Intervention, Job Search Strategies, Family Services, Community Outreach, Medicaid, Program Development, Workforce Development, Case Managment, Motivational..., Child Welfare, Public Policy, Non-profits, Mental Health, Program Evaluation, Non-profit..., Fundraising, Government, Community Organizing, Youth Development, Child Advocacy, Event Planning, Community Development, Caseload Management, Youth Mentoring, Public Speaking, Leadership Development, Research, Strategic Planning, Conflict Resolution, Team Building, Leadership, Policy

Education
Concordia University Chicago   2013 — 2014
Master of Arts (M.A.), Human Services

Lewis University   2007 — 2009
Master of Science (M.S.), Criminal/Social Justice

College of DuPage   2003 — 2005
Associate of Science (A.S.), Addictions Counseling

Rust College   1992 — 1997
Bachelor of Arts (B.A.), Social Work

John Marshall Harlan Community Academy   1987 — 1991
High School Diploma, Legal Studies, General

Experience
Illinois Department of Human Services   January 2015 - Present
Instituto del Progreso Latino  January 2011 - Present
Forward Pc   January 2009 - April 2013
Mujeres Latinas en Accion  2006 - 2010

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Photoshop, Outlook, Windows, Teaching, HTML, C++, Budgets, C, Public Speaking, Editing, Java, Strategic Planning, Negotiation, Volunteer Management, Spanish, Nonprofits, Program Development, Community Outreach

Education
Saint Augustine College   2000 — 2006
Bachelor of Social Work, Liberal Arts and Sciences/Liberal Studies

Dominican University
Master in Social Work

Experience
Illinois Department of Children and Family Services  January 2014 - June 2014
illinois Department of Human Services   June 2013 - January 2014
State of Illinois  April 2009 - September 2009
Chicago Coalition for the Homeless  August 2008 - November 2008
United States Marine Corps  January 1993 - November 2000

Skills
Litigation, Legal Research, Microsoft Office, Intellectual Property, Commercial Litigation, Civil Litigation, Communication Skills, Investigative Research, Organization, Multi Tasking, Team Leadership, Close Attention to..., Legal Assistance, Policy, Appeals, Legal Documents

Education
Northern Illinois University   2006 — 2012
BA, Political Science/Law, Sociology/Criminology

Northwestern College   2008 — 2009
Associate of Arts (AA), Paralegal Studies

City Colleges of Chicago-Harold Washington College   2003 — 2005
AA, General Studies

Experience
Illinois Dept of Human Services  November 2012 - Present
Illinois Department of Human Services   April 2004 - November 2012

Skills
Higher Education

Education
Saint Louis University   2011 — 2014
Master's degree, Clinical/Medical Social Work, First Year

Greenville College   2007 — 2011
Bachelor of Arts (B.A.), Psychology

Kaskaskia College, Centralia, IL   1993 — 2007
Associate of Arts (A.A.), General Studies

Experience
Illinois Department of Human Services   April 2014 - Present
C.A.D.S. Center for Alcohol and Drug Service, Inc.   August 2012 - March 2014
Management & Training Corporation  June 2011 - July 2012
Management & Training Corporation  January 2009 - June 2011
Coles County Mental Health   May 2002 - February 2003

Skills
Texas Notary Public:..., Student member of..., Computer Proficiency, Criminal Justice, Mental Health, Substance Abuse..., Training, Family Therapy, Crisis Intervention, Teaching, Grief Counseling, Psychology, Conflict Resolution, Rehabs, Adolescents, Individual Counselling, Social Services, CBT, Mental Health Counseling, Treatment, Group Therapy, Play Therapy, Case Managment

Education
Walden University   2012 — 2015
Master of Science (M.S.), Mental Health Counseling/Counselor, 4.00 GPA

Eastern Illinois University   2000 — 2002
Bachelor of Arts (B.A.), Psychology

Black Hawk College   1998 — 2000
Associate of Arts (A.A.), Psychology

Experience
Illinois Department of Human Services   September 2013 - Present
Pillars  July 2012 - September 2013
DePaul University  2008 - August 2012
Jumpstart  August 2009 - November 2010
Lito's Empanadas   May 2008 - August 2010
DePaul University  January 2010 - April 2010

Skills
Microsoft Office, Fluent in spanish, Photoshop, Mac OS X, Experience Working with..., Experience working with..., Experience with..., Psychology research..., Child Development, Leadership, OS X, Mental Health, Training

Education
DePaul University   2008 — 2012
Bachelor's degree, Psychology

Experience
ResCare Workforce Services  June 2015 - Present
Illinois Department of Human Services   June 2013 - Present
Housing Oppourtunities & Maintenance for the Eldery   August 2012 - August 2013
Synod Residential Service   January 2011 - August 2012
Eastern Michigan University  May 2009 - August 2009

Skills
Youth Empowerment, Mental Health Care, First Aid, Leadership Development, Microsoft Excel, Volunteer Management, Microsoft Office, Research, Program Development, Time Management, Teamwork, Student Development, Customer Service, Fundraising, Higher Education, Mental Health, Community Outreach, Public Speaking, Social Media, Student Affairs, Nonprofits, Event Planning, Leadership

Education
Eastern Michigan University
Bachelors of Science, Psychology; Social Work

Experience
JPMorgan Chase & Co.   February 2015 - Present
Army National Guard  January 2010 - Present
Cook County State's Attorney's Office, Traffic Division   September 2013 - May 2014
United States Citizenship and Immigration Services  January 2013 - April 2013
Cook County State's Attorney's Office, Division of Criminal Appeals   August 2012 - January 2013
Illinois Department of Human Services   July 2012 - August 2012
Brigham Young University  December 2010 - May 2011
Jiffy Jube   September 2007 - January 2010
Help International  April 2009 - June 2009
Puerto Rico San Juan Mission, The Church of Jesus Christ of Latter Day Saints   August 2003 - July 2005

Skills
Legal Research, Government, Legal Writing, Research, Public Speaking, Microsoft Office, Training, Leadership, International Relations, Analysis, Spanish, Customer Service, Fundraising

Education
Loyola University Chicago School of Law   2011 — 2014
Doctor of Law (J.D.), Law

Brigham Young University   2005 — 2011
BA, International Relations

Experience
Illinois Department of Human Services   April 2014 - Present
VNA Health Care  October 2013 - April 2014
Eco Direct Enterprises   January 2011 - September 2013
Dorothy Brown Clerk of the Circuit Court Domestic Relations Division   October 2010 - April 2013
Rogers Park Community Council  June 2007 - October 2010

Skills
Bilingual, Multitasker, Organized, Team Leadership, Psychotherapy, Higher Education, Critical Thinking, Criminal Law, Time Management, Student Affairs, Immigration Law, Microsoft Office, Adult Education, Civil Litigation, Networking, Customer Service, Courts, Training, Organizational..., Employee Training, Resume Writing, Career Counseling, Policy, Public Speaking, Staff Development, Payroll, Leadership Development, Crisis Counselling, Domestic Relations, Advocacy, Negotiation, Accounting, Mediation, Juvenile Justice, Business Process..., Human Resources, Human Rights, Humanities, Charismatic Leadership, Leadership, Job Coaching, Organizational..., Program Management, Recruiting, Data Entry, Access, Supervisory Skills, Process Scheduler, Program Development, Coaching

Education
Keller Graduate School of Management of DeVry University   2010 — 2012
Master in Business Administration, Human Resource Management

DeVry University-Illinois   2007 — 2010
Bachelor of Science in Technical Management, Criminal Justice

Experience
IES Abroad  August 2014 - August 2015
IES Abroad  August 2012 - August 2014
Foresight Science & Technology  June 2011 - July 2012
Brown University Admissions Office  September 2009 - June 2011
Illinois Department of Human Services   July 2010 - July 2010
Asian American Institute  June 2010 - July 2010
Ashoka  June 2009 - July 2009
Blockbuster  May 2008 - August 2008

Skills
Mac/PC proficient, SharePoint, Microsoft Office, Internet Explorer, Chrome, Firefox, Google Docs, Windows Movie Maker, iMovie, Basic Photoshop, limited Web Design, Blogging, Social Entrepreneurship, Social Media, amateur Photography, basic HTML coding, Violin, Community Outreach, Leadership, WordPress, International Relations, Research

Education
American University   2015 — 2017
Master’s Degree, International and Intercultural Communication

Brown University   2008 — 2012
Bachelor of Arts, International Relations - Politics, Culture, and Identity in Europe; Sociology

Universiteit van Amsterdam / University of Amsterdam   2010 — 2010

Buffalo Grove High School   2004 — 2008

Experience
Tax Professional  March 2011 - Present
Self employed  March 2011 - Present
Taxing Times Inc   January 1992 - December 2010
Illinois Department of Human Services   October 1989 - December 2001
Illinois Dept of Human Services  October 1989 - December 2001

Skills
Enrolled Agent (1997), Senior Advisor &..., Tax Preparation, Inheritance Tax Planning, Corporate Tax, Customer Relations, Payroll, Small Business, Non-profits

Education
University of Texas at the Permian Basin   1981 — 1985
BA, Management/Finance

University of Texas at the Permian Basin
MBA, Management/Finance

Ferris State University   1965 — 1968
AAS, Food Service Management

Experience
Illinois Department of Children and Family Services  May 2015 - Present
Oasis Empowerment Zone   December 2009 - Present
The Princess Within Foundation   2008 - Present
Support Services Development Corporation   May 1993 - Present
Illinois Department of Human Services   July 2007 - June 2012
Compass Personal Development Network   September 2010 - 2011
Illinois Department of Children and Family Services  May 2001 - July 2007

Skills
Cpr Certified Instructor, State of Illinois..., Certified CPI Instructor, Leadership Development, Mental Health, Non-profits, Staff Development, Leadership, Training, Program Development, Public Speaking, Organizational..., Fundraising, Community Outreach, Social Services, Coaching, Event Planning, Customer Service, Social Networking, Policy, Event Management, Volunteer Management, Team Building, Program Evaluation, Management, Nonprofits, Workshop Facilitation, Psychotherapy, Government, Research, Public Relations, Teaching, Strategic Planning, Curriculum Development, Career Counseling, Program Management, Grant Writing, Cpr Certified, Community Development, Grants, Motivational Speaking, Case Management, Resume Writing

Education
University of Phoenix   2008 — 2015
Doctor of Education (Ed.D.), Educational Leadership

Chicago State University   1992 — 1994
M.S. ED., Psychology

University of Illinois at Chicago   1981 — 1986
Bachelors, Criminal Justice/Pre-Law

Lindblom Tech High School   1977 — 1981
High School Diploma

Experience
State of Illinois  January 2013 - Present
Illinois department of human services   2003 - 2013

Skills
Environmental Awareness, Microsoft Office, Sustainability, Research, Microsoft Excel, Project Management, Customer Service, Strategic Planning, Environmental..., Environmental Impact..., Microsoft Word, PowerPoint, Environmental Compliance, Water, Public Speaking, Environmental Science, GIS, Environmental Consulting, New Business Development, Renewable Energy

Education
Ashford University   2011 — 2013
Master of Business Administration (M.B.A.), Political Science and Government

Ashford University   2008 — 2011
Bachelor of Arts (B.A.), Criminal Justice/Police Science

Experience
Illinois Department of Human Services   April 2010 - Present
Amy's Carpet Care   January 1997 - Present
Bridgeway, Inc  May 2001 - April 2010
Knox College  July 1997 - May 2001

Skills
Counseling, Customer Service, Organizational..., Staff Training, Competitive Strategy, Job Search Strategies, Job Fairs, Policy Writing, Grant Writing, Interview Coaching, College Recruiting, Community Relations, Community Involvement, Computer Literate, Panels, Teaching, Coaching, Conflict Resolution, Public Speaking, Radio Broadcasting, Social Services, Higher Education, Community Development, Economic Development, Community Outreach

Education
Fairleigh Dickinson University-College at Florham   1993 — 1995
MA, Psychology

Grinnell College   1989 — 1993
BA, History

Experience
McKinley Lakeside Academy   June 2014 - Present
Ford Heights School District 169  August 2011 - December 2013
South Holland School District 150  August 2007 - June 2011
Posen-Robbins School District 143.5  August 2003 - June 2007
American Express Travel Related Services  December 1999 - March 2003
Primerica Financial Services  1995 - 2003
Illinois Department of Human Services   June 1998 - December 1999

Skills
Staff Development, Curriculum Design, Curriculum Development, Public Speaking, Non-profits, Teaching, Higher Education, Leadership Development, Lesson Planning, Coaching

Education
Olivet Nazarene University   2008 — 2011
Ed.D., Ethical Leadership

Governors State University   2006 — 2007
M.A., Educational Leadership

Chicago State University   1986 — 1987
M.S., Criminal Justice

Jackson State University   1982 — 1986
B.S., Criminal Justice

Experience
Illinois State University  March 2015 - Present
Illinois Board of Higher Education  February 2012 - Present
Illinois Department of Transportation  August 2010 - February 2012
Illinois Association of Minorities in Government   April 2008 - August 2010
Alzheimer's Association, Greater Illinois Chapter   September 2006 - September 2007
American Society for the Prevention of Cruelty to Animals  June 2005 - August 2006
Brady Campaign To Prevent Gun Violence  June 2003 - June 2005
Illinois Department of Human Services   January 2001 - June 2003
Macon County Board   March 1998 - January 2001

Skills
Public Budget and..., Public..., Organizational..., Government Relations, Public Policy, Community Outreach, Public Relations, Policy, Public Law, Strategic Planning, Budgets, Leadership, Public Speaking, Legislative Relations, Training, Nonprofits, Human Resources, Event Planning, Social Networking, Fundraising, Press Releases, Management, Legislation, Analysis, Grant Writing, Leadership Development, Policy Analysis, Community Development, Strategy, Program Management, Government, Grants, Strategic Communications, Volunteer Management, Political Campaigns, Economic Development, Coalitions, Speech Writing, Grassroots Organizing, Politics, Community Organizing, Media Relations, Crisis Communications, Public Administration, Proposal Writing, Local Government, Legislative Affairs, Program Evaluation, Research, State Government

Education
Quantum University   2011 — 2015
Doctor of Philosophy (Ph.D.), Integrative Medicine

University of Illinois Springfield   1999 — 2001
Master, Public Administration

Bradley University   1990 — 1995
Bachelor of Science, Psychology

Experience
Housing Opportunities Commission  November 2014 - Present
Housing Opportunities Commission of Montgomery County  April 2012 - Present
East Baltimore Development Inc.  July 2008 - April 2012
Cook County Housing Development Corporation   May 2007 - June 2008
Illinois Department of Human Services   May 2005 - May 2008
Chicago Housing Authority  September 2003 - May 2005

Skills
Affordable Housing, Community Development, Government, Policy, Policy Analysis, Community Outreach, Leadership, Program Management, Management

Education
DePaul University College of Law   1998 — 2002
Doctor of Law (JD), Law

University of Illinois at Chicago   1992 — 1995
Master of Public Health (MPH), Environmental Health

Howard University   1984 — 1989
Bachelor of Science (BS), Environmental Science

Experience
Illinois Department of Corrections  November 2014 - Present
Illinois Department of Human Services   February 2013 - November 2014
Illinois Department of Children and Family Services  June 2010 - January 2013
Illinois African-American Family Commission   October 2008 - November 2010
Mayer Brown LLP  September 2003 - May 2008

Skills
Legal Research, Litigation, Legal Writing, Commercial Litigation, Corporate Law, Civil Litigation, Intellectual Property, Corporate Governance, Courts, Public Policy, Hearings, Administrative Law, Community Outreach

Education
Howard University School of Law   2000 — 2003
J.D., Law

Hampton University   1996 — 2000
B.A., English Arts

Experience
Beecher School District   January 2007 - Present
SouthSTAR Services  2005 - Present
The Arc of Illinois   2010 - 2012
CMAP   2006 - 2009
Illinois Department of Human Services   2004 - 2005
Aunt Martha's   1995 - 2001

Education
Governors State University
Master's, Public Administration

Illinois State University   1982 — 1985
Bachelor's, Social Work

Lincoln Way High School

Experience
Illinois Department of Human Services   January 2011 - Present
Security Finance  November 2010 - January 2011
U.S. Census Bureau   April 2010 - July 2010
One Hope United  February 2009 - July 2009
PrideStaff  July 2008 - September 2008

Skills
Customer Service, Research, Medical Case Management, Sales, Direct Patient Care, Analytical Skills, Medical Billing, Automotive Finance, Medical Coding, Behavioral Health, Medical Records, Prior Authorization, Retail Sales, Data Entry, Elementary Education, Group Homes, Mental Health Care, Mail Sorting, Organization Skills, Account Resolution, Account Management, Debt Management, Inbound Lead Generation, Outbound Marketing, Logo Design, Order Processing, Data Processing, New Business Development, Team Leadership, Social Media..., Secondary Education, Supervisory Skills, Behavioral Problems, Problem Solving, Developmental..., Cold Calling, Call Centers, Documentation, Term Life Insurance, Underwriting, Inventory Control, SAP, Data Verification, Product Marketing

Education
Illinois State University   1994 — 1999
Bachelor’s Degree, History

Centralia High School   1990 — 1994
High School, College Preparatory

Experience
Paycation Travel  December 2014 - Present
Illinois Department of Human Services   April 2014 - Present
Catholic Charities of the Archdiocese of Chicago  December 2013 - April 2014
Children's Home + Aid   September 2013 - December 2013
ABM Security Services  April 2005 - December 2013
Perspectives Charter Schools  August 2012 - June 2013
Catholic Charities of the Archdiocese of Chicago  January 2011 - June 2012

Skills
Proficient Communicator, Microsoft Office, Cultural Awareness, Highly motivated..., Detailed Organization, Highly Ambitious, Young People, People-oriented, Supervisory Experience, Adolescents, Social Services, Case Managment, Self-esteem, Child Welfare, Case Management, Time Management, Youth Development, Conflict Resolution, Group Work, Communication, Community Outreach, Crisis Intervention, Event Planning, Mental Health, Nonprofits, Program Development, Public Speaking

Education
Dominican University   2011 — 2013
Master of Social Work, Social Work

Robert Morris University   2001 — 2004
Bachelor's degree, Business Administration and Management, General

Experience
Illinois Department of Human Services   November 2013 - Present
Illinois Student Assistance Commission  June 2012 - February 2013

Skills
Nonprofits, Public Speaking, Customer Service

Education
Chicago State University   2008 — 2012
Bachelor of Arts (B.A.), Psychology

Experience
Illinois Department of Human Services   November 2013 - Present
Wilbur Wright College  October 2011 - October 2013
Chicago State University  September 2011 - October 2013
Chicago State University  August 2008 - June 2011
Yvonne Miles Levert   January 2011 - February 2011
Chicago State University  September 2001 - August 2008
D.C. Johnson   October 2004 - November 2004

Skills
Editing, Tutoring, Creative Writing, English, Proofreading, Grammar, Books, Published Author, Social Networking, Higher Education, Teaching English as a..., Proposal Writing, Publishing, Fiction, Blogging, Manuscript, Nonprofits, Non-fiction

Education
DePaul University   2005 — 2008
Master of Arts in Writing, English

University of Illinois at Chicago   2002 — 2004
Bachelor of Arts, English--writing

Kennedy-King College   1997 — 1999
Associate in Arts, Pre-Law

Experience
Parallel Education Division  December 2014 - Present
Higher Learning Institution located in the Midwest   July 2014 - October 2014
Walgreens  September 2007 - February 2014
Christ Evangelical Lutheran Grammar School   January 2005 - September 2007
Jewel Food Stores  January 2001 - July 2007
Horseshoe Casino  September 2004 - November 2006
Illinois Department of Human Services   July 1999 - January 2001
Chicago Public Schools  August 1997 - August 1999
Association House of Chicago  May 1998 - January 1999

Skills
Excel, Word, English, Reconciliation, PowerPoint, Customer Service, Microsoft Office, Cash, Deposits, Supervisory Skills, Social Services, Psychology, Timely, Merchandising, Data Entry, Microsoft Word, Microsoft Excel, Account Reconciliation, Employee Relations, Fundraising, Event Planning, Higher Education, Leadership Development, Public Speaking, Research, Teaching

Education
University of Phoenix Online   2010 — 2015
EdD, Doctorate of Education majoring in Educational Technology

University of Phoenix   2006 — 2008
Masters in Business Administration, Human Resource Management

Chicago State University   1996 — 1997

Experience
Illinois Department of Human Services  

Skills
Nonprofits, Fundraising, Volunteer Management, Community Outreach, Program Development, Event Planning, Microsoft Office, Training, Leadership, Team Building, Public Speaking, Microsoft Excel

Education
Eastern Illinois University
Bachelor of Arts (B.A.), Communication and Media Studies

Lewis University
Master of Arts (M.A.), Organizational Leadership

Experience
Illinois Department of Human Services   March 2014 - Present
Freelance  February 2001 - Present

Skills
Latin, Social Media, Creative Writing, Microsoft Word, Writing, Editing, American Religious..., Human Resources

Education
Harper College   2015 — 2016
Certificate, Human Resources Management and Services

Trinity International University   2009 — 2015
Master’s Degree, American Religious History

Brigham Young University   2001 — 2005
Bachelor of Arts (BA), Classics and Classical Languages, Literatures, and Linguistics

Experience
Illinois Department of Human Services   October 2014 - Present
Illinois Department of Employment Security  January 2003 - September 2014
Coca-Cola Enterprises  October 1990 - October 2001

Skills
Government, Microsoft Office, Change Management, Customer Service, Project Management, Program Management, Budgets

Education
Eastern Illinois University   1987 — 2003
Bachelor's degree, Business Administration, Management and Operations

Experience
Illinois Department of Human Services   September 2013 - Present
Solutions for Care  September 2012 - September 2013
Institute for Policy & Civic Engagement -Urban Public Policy Fellowship Program   October 2011 - May 2012
Youth Crossroads, Inc.   August 2011 - January 2012

Skills
Fundraising, Program Evaluation, Case Management, Social Services, Training, Research, Event Planning, Microsoft Office

Education
Dominican University   2014 — 2017
Candidate for Master of Social Work

University of Illinois at Chicago   2008 — 2012
Bachelor of Liberal Arts & Sciences, Sociology

Experience
Jovens Com Uma Missão Mozambique   April 2015 - Present
Craig Patient Remodeling   April 2013 - April 2015
Jovens Com Uma Missão Mozambique   June 2012 - February 2013
ManpowerGroup  November 2011 - June 2012
Craig Patient Remodeling   October 2011 - June 2012
Archer Daniels Midland  November 2011 - December 2011
Decatur Conference Center and Hotel  June 2009 - August 2011
NIU Study Abroad Office   September 2009 - May 2010
Illinois Department of Human Services   June 2009 - August 2009
NIU Huskie Telefund   August 2008 - December 2008

Skills
Customer Service, Time Management, Inventory Management, Spanish, Event Management, English, Cold Calling, Microsoft Office, Access, PowerPoint, Word, Excel, Outlook, Event Planning, Teamwork, Customer Relations, Problem Solving, Social Media, Public Speaking, Photoshop, Administration, Team Leadership, Facebook, Blackberry, Temporary Staffing, Clerical Skills, MacBook Pro, Windows 7, International Travel, Central America, Southern Africa, Construction, Human Resources, Portuguese, Microsoft Word, Microsoft Excel, Sales, Salesforce.com, System Administration, Leadership, Training, Multilingual, Multicultural, Study Abroad Programs, Independent Travel, Marketing, Marketing Strategy, Hospitality, Market Research, Fundraising

Education
Northern Illinois University   2007 — 2010
Marketing, Marketing, Sales, Spanish

Beijing Technology and Business University   2010 — 2010
Operations Management and Information Systems

Universidad Nacional   2009 — 2009
Spanish

Experience
Illinois Department of Human Services   May 2007 - Present
Illinois Department of Children and Family Services  January 1998 - May 2007

Education
Benedictine University   2005 — 2007
Master of Science, Organization Development

University of Illinois Springfield   2000 — 2004
Bachelor of Arts, Business Management with Minor in Labor Relations

Experience
Illinois Department of Human Services   May 2013 - Present
Bright Horizons  June 2012 - May 2013

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Strategic Planning

Education
DePaul University   2013 — 2016
Master of Education (MEd), Counseling

Tulane University   2008 — 2012
Bachelor of Arts (BA), Sociology, Spanish, Business

Experience
Heartland Alliance for Human Needs & Human Rights  October 2014 - Present
OmniDirect IT Solutions   September 2007 - Present
Inspiration Corporation  December 2011 - September 2014
Heartland Human Care Services  May 2009 - September 2011
Girls in the Game  September 2008 - June 2009
Illinois Department of Human Services   July 2008 - September 2008
Illinois Department of Human Services   June 2007 - September 2007
Neighborhood Technology Resource Center  July 2005 - May 2006
Youth Service Project  February 2001 - July 2005
The MedLeh Group  January 1999 - January 2001

Skills
Public Speaking, Grant Writing, Non-profits, Psychotherapy, Budgets, Volunteer Management, Community Outreach, Event Planning, Training, Public Relations, Marketing, Fundraising, Leadership, Program Development, Strategic Planning, Human Resources, Grants, Management, Sales, Leadership Development, Program Management, Community Development, Nonprofits, Case Managment, Community Organizing, Crisis Intervention, Organizational..., Project Management

Education
Southern New Hampshire University   2004 — 2007
MS

Columbia College Chicago   1997 — 1998

Hampton University   1993 — 1997

Francis W. Parker School   1989 — 1993

Experience
Centers for Medicare & Medicaid Services  January 2015 - Present
US Department of Health and Human Services/CMS   June 2008 - January 2013
Illinois State Board of Education  2000 - 2004
Illinois Department of Human Services   1997 - 2000

Skills
Public Speaking, Policy, Government, Strategic Planning, Public Policy, Nonprofits, Program Management, Policy Analysis, Community Outreach, Leadership

Education
Illinois College   1984 — 1988
BA, History

Experience
Illinois Department of Human Services   June 2013 - Present
World Financial Group (WFG)   May 2012 - Present
Liberty Tax Service  January 2010 - Present
Builders Development & Associates   June 2001 - June 2006

Skills
Early Childhood..., Early Childhood..., Early Childhood Literacy, Early Childhood Music..., Early Childhood..., Infant and Toddler..., Child Advocacy, Life Insurance, Retirement Planning, Term Life Insurance, Personal Finance, Financial Planners, Retirement, Long-term Care, Insurance, Health Insurance, IRAs, Whole Life, Long Term Care Insurance, Universal Life, 401k, Personal Financial..., Licensed Life & Health..., Financial Services, Strategic Financial..., General Insurance, Investments, Mutual Funds, Estate Planning, Savings, Asset Protection, 401k Rollovers, Pensions, Roth IRA, Financial Planning

Education
City Colleges of Chicago-Olive-Harvey College   2012 — 2013
AAS, Early Childhood Education and Teaching

Illinois Institute of Art   2004 — 2006
Interior Design

City Colleges of Chicago-Olive-Harvey College   1999 — 2000
Associate of Arts and Sciences (AAS), Business/Office Automation/Technology/Data Entry

Experience
Unemployed  June 2006 - Present
Center for Impact Research,   June 2004 - August 2005
National Opinion Research Center, University of Chicago   November 2004 - June 2005
US Environmental Protection Agency  March 1998 - November 1998
Illinois Department of Human Services   January 1998 - November 1998
AMERICORPS NATIONAL SERVICE  November 1994 - March 1997

Education
Capella University   2006 — 2008
PhD, Adult Education

Governors State University   1992 — 1994
MA, Sociology

Governors State University   1990 — 1992
BA, Criminal Justice

Experience
Independent Consultant  April 2012 - Present
Texas Division for Blind Services   February 2003 - March 2012
Illinois Department of Human Services   January 1998 - December 2002
Illinois Division for Blind Services   January 1978 - January 1998

Skills
Program Development, Assistive Technology, Special Education, Teaching, Curriculum Design, Learning Styles, Vocational..., Staff Training and..., Public Speaking, Staff Development, Training, Non-profits, Curriculum Development, Disabilities, Editing, Event Planning, Social Services, Instructional Design, Resume Writing, Fundraising, Community Outreach, Braille, Section 508, Instructional Technology, Career Counseling, Policy, Research, Case Managment, Nonprofits, Grant Writing, Accessibility, Organizational..., Americans with..., Grants, Workshop Facilitation, Volunteer Management, Educational Technology, Mental Health, Coaching, Higher Education, E-Learning, Distance Learning, Classroom, Leadership Development, Conflict Resolution, Web Standards, Teacher Training, Psychology, Usability, Training Delivery

Education
Southern Illinois University, Carbondale   1986 — 1988
MS in Rehabilitation Administration and Services, Rehabilitation Administration

Eastern Illinois University
BS in Special Education & Technology, Special Education and Technology Education

Experience
Illinois State Police, Division of Forensic Services   April 2011 - Present
Illinois State Police, Division of Forensic Services   October 2005 - March 2011
Illinois State Police, Division of Forensic Services   May 2002 - September 2005
Illinois Department of Human Services   February 1997 - May 2002

Skills
Emergency Management, Investigation, Research, Microsoft Word, PowerPoint, Strategic Planning, Data Analysis, Public Relations, Meticulous eye for..., Determination, Assertiveness, Communication, Multi Tasking, Problem Solving, Organization &..., Training, Customer Service, Evidence, Public Speaking

Education
University of Phoenix   2012 — 2014
Master's Degree, Criminal Justice Administration and Security

Augustana College   1984 — 1991
Bachelor of Arts (BA), Biology, General

Fleet Marine Force Field Medical Service School   1987 — 1987
United States Marine Corps Field Medicine Technician, Combat Emergency Medicine

Naval Hospital Corps School   1986 — 1986
Hospitalman, Navy Medicine

Experience
Illinois Department of Revenue  April 2014 - Present
Illinois Department of Human Services   January 2012 - March 2014
Illinois Environmental Protection Agency  January 2009 - January 2012
Illinois Environmental Protection Agency  February 2000 - January 2009
US Navy  April 1979 - September 1999

Skills
Windows Server, IT Management, VMware, IT Strategy, Active Directory, Security, SharePoint, Databases, SQL, Vendor Management, SDLC, Business Intelligence, Program Management, Business Analysis, Integration, Project Management, Leadership, Government, Management, Team Leadership, Strategic Planning

Education
Florida Community College at Jacksonville

SIU

Experience
iSymmetry  October 2009 - Present
iSymmetry, Inc   2009 - Present
CHI/Tarmac   August 2006 - November 2009
Patni Computer Systems / AT&T   July 2005 - July 2006
Illinois Department of Human Services   August 2003 - June 2005

Skills
Weblogic, Java Enterprise Edition, JavaScript, JSP, Tomcat, SQL, Perl, Microsoft SQL Server, Unix, Linux, UML, Java, MySQL, IIS, XML

Education
University of Illinois Springfield   2003 — 2005
Masters, Computer Sciences

Gulbarga University   1997 — 2001
Bachelor Of Engineering, Computer Science

St. Mary's Jr College

Experience
Dr. Wendy A. Oman   December 2005 - Present
Illinois Department of Human Services   November 2002 - July 2007
DuPage County Health Department  September 2000 - August 2001

Skills
Clinical Psychology, Post Traumatic Stress, Crisis Intervention, Therapists, Adjustment Disorders, Anger Management, Mental Health Counseling, Behavioral Health

Education
Illinois School of Professional Psychology, Chicago Campus   1997 — 2001
Psy.D., Clinical Psychology

Loyola University Chicago   1992 — 1996
BA, Classics, Psychology

Experience
DC Child and Family Services Agency  January 2012 - Present
Sunny Ridge Family Center  September 2009 - January 2012
Catholic Charities Diocese of Joliet  April 2009 - January 2012
Y-ME National Breast Cancer Organization  April 2004 - May 2010
Illinois Department of Human Services   February 2009 - September 2009
Nordstrom  June 2007 - February 2009
For Children's Sake  January 2007 - June 2007
Nordstrom  April 2003 - June 2007
Morris Press  August 1999 - March 2003
Nebraska Children's Home Society  August 2002 - December 2002

Skills
Crisis Intervention, Training, Customer Service, Marketing, Technology Needs..., Networking, Software Documentation, Casework, Social Services, Community Outreach, Case Managment, Non-profits, Fundraising, Adolescents, Public Speaking, Workshop Facilitation, Mental Health, Grant Writing, Program Development, Staff Development

Education
Dominican University   2009 — 2010
Masters, Social Work

University of Nebraska at Kearney   1998 — 2002
Bachelor's, Social Work

Eustis Farnam High School   1994 — 1998
Diploma, General

Experience
Reed Elsevier  November 2011 - Present
Reed Elsevier  March 2011 - November 2011
Express Scripts, Inc.   October 2010 - February 2011
Reed Elsevier  April 2010 - September 2010
Anheuser-Busch InBev  September 2005 - April 2010
NetEffects, Inc.   August 2004 - September 2005
Illinois Department of Human Services   September 2002 - August 2004
CIBER  June 1999 - August 2002
Monsanto  December 1995 - May 1999
McDonnell Douglas Corporation  August 1983 - December 1995

Skills
Project Management, SDLC, RUP, Scrum Master, Business Analysis, Integration, Management, Process Improvement, Requirements Analysis, Software Development, Software Documentation, Vendor Management, Agile Methodologies, Information Technology

Education
Columbia College   1989 — 1991
AA, Computer Information Systems

Rankin Technical College   1981 — 1983
2 Yr. Cert., Communication Electronics

Experience
American Family Insurance  August 2011 - Present
Illinois Department of Transportation  December 2010 - July 2011
Express Scripts  August 2010 - November 2010
State Farm Insurance  December 2003 - August 2010
Illinois department of human services   September 2002 - December 2003

Skills
SDLC, Business Analysis, Agile Methodologies, Requirements Analysis, Software Project..., Vendor Management, PMP, Data Warehousing, Program Management, Process Improvement, Business Intelligence, Project Management, Visio, Solution Architecture, SharePoint, SOA, Integration

Education
Bradley University   2000 — 2002
MS, Computer Science

CBIT - Osmania University   1996 — 1999
B.E, Engineering

Experience
Illinois Department of Human Services   August 2013 - Present
Kopon Airdo, LLC  July 2012 - August 2013
Catholic Charities of the Archdiocese of Chicago  August 2011 - July 2012
U.S. Environmental Protection Agency   January 2011 - May 2011
Sayles & Evans  May 2010 - August 2010
Talisman Energy USA  February 2010 - May 2010
The Honorable Joy Flowers Conti, U.S.D.C., W.Dist. of PA   May 2008 - June 2008

Education
Cornell Law School   2008 — 2011
J.D.

University of Florida   2004 — 2008
B.A., History & Political Science

Experience
Illinois Department of Human Services   Student/T/AILW2005 - 2008

Skills
Litigation, Legal Research, Civil Litigation, Legal Writing, Public Speaking, Microsoft Office, Research, Commercial Litigation, Mediation, Westlaw, Courts, Trials, Litigation Support, Management

Education
Chicago-Kent College of Law, Illinois Institute of Technology   2005 — 2008
J.D., Employment Law

Michigan State University - James Madison College   1999 — 2003
B.A., Public Affairs, Social Relations, International Relations

Experience
eQHealth Solutions of Illinois   September 2014 - March 2015
Illinois Department of Human Services   January 2010 - July 2013
Chicago Public Schools  July 1998 - July 2008

Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Outlook, Public Speaking, English, Windows, Research, Strategic Planning, Budgets, Editing

Education
Chicago State University   2010 — 2015
Bachelor of Science (B.S.), Business Management and Human Resources Management and Services, 3.46 GPA

Experience
Central States SER  March 2010 - Present
Catholic Charities of the Archdiocese of Chicago  August 1998 - March 2010
Illinois Department of Human Services   September 1991 - August 1998
Legal Assistance Foundation  1985 - 1990

Skills
Program Development, Volunteer Management, Grant Writing, Grants, Social Services, Event Planning, Public Relations, Workforce Development, Case Managment, Organizational..., Program Evaluation, Leadership Development, Program Management, Social Media, Research, Non-profits, Fundraising, Public Policy, Community Development, Conflict Resolution, Coaching, Community Organizing, Teaching, Policy, Youth Development, Training, Leadership, Philanthropy, Nonprofits

Education
DePaul University   2004 — 2007
M.S., Public Service Management

Loyola University Chicago School of Law   1982 — 1984
Juris Doctor, law

Immaculata high school

Northwestern University
B.A., History, Political Science

Experience
Illinois Department of Human Services   April 2014 - Present
Illinois Department of Human Services   October 2011 - Present
Illinois Department of Transportation  August 2013 - April 2014

Skills
Payroll, Employee Benefits, Social Services, Program Management, Microsoft Word, Microsoft Office, Outlook, PowerPoint, Microsoft Excel, Event Planning, Data Entry, Nonprofits, Customer Service, Administrative...

Education
Benedictine University   2005 — 2009
Bachelor's degree, Elementary Education and Teaching

Experience
Illinois Department of Human Services   September 2014 - Present
Illinois Department of Central Management Services  January 2013 - September 2014
State of Illinois - Department of Human Services  February 2010 - February 2013
Illinois Department of Human Services   2007 - 2010
Illinois Department of Human Services   1997 - 2007
Illinois Department of Human Services/Illinois Department of Rehabilitation Services   1988 - 1997
Illinois Department of Rehabilitation Services  1985 - 1988
Eastern News   1980 - 1984

Skills
Policy, Government, Administration, Public Administration, Public Policy, Social Services, Political Science, Writing, Program Management, Public Speaking, Contract Negotiation, Contract Management, Strategic Planning, Project Planning, Project Management, Government Procurement, Team Building, Local Government, Strategy, System Administration, Team Leadership, Policy Analysis, Proposal Writing, Governance, Leadership, Management, Nonprofits

Education
Eastern Illinois University   1980 — 1984

Experience
Fenwick & West  May 2014 - August 2014
Illinois Department of Human Services   June 2013 - August 2013
ServiceSource  April 2012 - July 2012
East West Home Health   May 2010 - March 2012
Filmed by Bike Film Festival   January 2010 - May 2010

Skills
Microsoft Office, Stata, Twitter, Facebook, Social Media, Mac, PC, Event Planning, Scheduling, Editing, Research, Policy Analysis

Education
Northwestern University School of Law   2012 — 2015
Juris Doctor (J.D.)

Lewis and Clark College   2006 — 2009
BA, Economics

Ewha Womans University   2008 — 2008
Summer Program, General Studies

Experience
ThoughtWorks  September 2011 - Present
Illinois Department of Human Services   February 2009 - March 2010
Eastern Illinois University  August 2008 - February 2009
Eastern Illinois University  August 2006 - August 2008

Skills
Software Development, Programming, Continuous Delivery, Software Deployment, Continuous Integration, Test Automation, Functional Testing, Refactoring, Configuration Management, CSS, Ruby, Ruby on Rails, Sinatra, Java, CoffeeScript, JavaScript, HTML, .NET, MonoDevelop, IntelliJ IDEA, AngularJS, Node.js, Web Development, Agile Methodologies, Agile Testing, iOS Development, Android Development, Hadoop, PostgreSQL, MySQL, MongoDB, TeamCity, Jenkins, GruntJS, Gradle, Rake, Consulting, Pair Programming

Education
Eastern Illinois University   2005 — 2010
Bachelor of Science in Business, Management Information Systems

Experience
Allen Chapel Christian Methodist Episcopal Church   September 2006 - Present
CME Church  2006 - Present
illinois department of human services   April 1978 - December 2007

Skills
Preaching, Non-profits, Pastoral Counseling, Theology, Stewardship, Church Events, Discipleship, Public Speaking, Pastoring, Community Organizing, Church Growth, Gospel, Biblical Studies, Community Outreach, Evangelism, Teaching, Religious Studies, Conflict Resolution, Pastoral Care, Nonprofits, Spiritual Direction, Pastoral, Liturgy, Psychotherapy, Religion, Social Justice, Grief Counseling, Missions, Young Adults, Philosophy of Religion, Ethics, Youth Ministry, Leadership Development, Retreats, Program Development, Church Administration, Community Development, Event Planning, Chaplaincy, Exegesis, Fundraising, Homiletics, Apologetics, Bible, Pastors, Discipleship Training, Pastoral Theology, Church Consulting, Hermeneutics, Church History

Education
McCormick Theological Seminary   2010 — 2014
D/min, Parish revitalization

Chicago Theological Seminary   1995 — 2001
Master of Divinity, Theological and Ministerial Studies

University of Illinois at Chicago   1969 — 1973
Bachelor of Arts, Political Science

Experience
Illinois Department of Human Services   January 2014 - Present
TicketsNow.com  May 2012 - January 2014
Andrews University  September 2007 - December 2011
Riverwood Center-New Beginnings   May 2010 - December 2010
New York State Division of Human Services   April 2006 - June 2006

Skills
Microsoft Office, Word, PowerPoint, Customer Service, Customer Relations, English, Excel, Research, Coaching, Administration, Outlook, Telephone Skills, Data Entry, Teamwork, Administrative Support, Typing, Transcriber, Social Networking, Event Planning

Education
Capella University   2013 — 2017
Master of Public Health (MPH), Social and Behavioral Science

Andrews University   2007 — 2011
Bachelor of Social Work

Berkeley College-New York   2004 — 2006
Associate of Arts and Sciences (AAS), Paralegal Studies

Experience
Mercy Hospital and Medical Center  May 2015 - Present
Illinois Department of Human Services   January 2011 - May 2015

Education
City Colleges of Chicago-Richard J Daley College   2012 — 2014
Associate of Science (A.S.), Registered Nursing/Registered Nurse

University of Illinois at Chicago   2007 — 2010
Bachelor of Science (B.S.), Kinesiology and Exercise Science

Experience
Community High School District 218  June 2007 - Present
School District 163  August 2003 - June 2007
Illinois Department of Human Services   October 2000 - May 2002

Skills
Counseling, Public Speaking, Mentoring, Leadership Development, Program Development, Community Outreach, Fundraising, Staff Development, Nonprofits, Psychotherapy, Case Management, Mental Health, Social Services, Curriculum Development

Education
Governors State University   2008 — 2010
Master, Educational Administration

Loyola University of Chicago   2001 — 2003
Master, Social Work

Southern Illinois University, Carbondale   1991 — 1996
Bachelor of Science, Health Education

Experience
OSF HealthCare  May 2013 - Present
Bradley University  August 2010 - May 2013
OSF Saint Francis Medical Center  March 2008 - October 2010
Illinois Department of Human Services   August 2007 - April 2008
Eureka High School  August 2006 - May 2007
Collinsville High School  August 2004 - May 2006

Skills
Mental Health, Psychology, Social Services, Adolescents, Group Therapy, Psychotherapy, Mental Health Counseling, Program Development, Nonprofits, Teaching, Career Counseling, Chronic Illness, Grief Counseling, Student Counseling, Crisis Intervention, Case Management, Public Speaking, Higher Education, Academic Advising, Event Planning, Treatment, Research, Case Managment, Community Outreach, Conflict Resolution, Healthcare, Student Development, Student Affairs

Education
Bradley University   2010 — 2013
Master of Arts (MA), Mental Health Counseling/Counselor

Bradley University   1999 — 2003
BS, Family & Consumer Sciences

Experience
Urban Prescriptives   PRESIDENT AND CEODuSable Museum of African American HistoryNovember 2009 - December 2014
Illinois Department of Human Services   2003 - 2009
Center for Inner City Studies - Northeastern Ilinois University   2000 - 2003

Skills
Community Outreach, Fundraising, Nonprofits, Leadership, Multimedia, Museums, Strategic Planning, Advertising, Program Development, Non-profit..., Volunteer Management, Editing, Grant Writing, Public Relations, Social Media, Media Relations, Event Management, Public Speaking, Strategic Communications, Policy Analysis, Policy, Event Planning, Higher Education, Public Policy, Research, Blogging, Government, Social Networking, Press Releases, Grants, Community Development, Social Media Marketing

Education
Boston University
Master of Arts (M.A.), Sociology and Anthropology

Fisk University
Bachelor of Arts (B.A.), Sociology

Experience
Four Seasons Heating, Air Conditioning and Plumbing  October 2013 - Present
Coyne College  April 2012 - Present
Deals  May 2011 - April 2012
Andre's Rehab Co.   April 2006 - September 2011
Illinois Department of human Services   February 2006 - January 2011
Merit Truck Parts   July 2003 - March 2005
GameStop  May 1999 - 2003

Skills
Basic Electricity and..., Proper use of tools and..., Always Punctual, Customer Satisfaction, Efficent, Work Very Well with..., Center of Excellence, Blueprint Reading, Electricians

Education
Coyne College   2012 — 2013
Diploma, Heating, Air Conditioning, Ventilation and Refrigeration

Wilberforce University   1995 — 1997
None Degree, Bussiness Administration, 2.97

Experience
Community High School District 155  November 2012 - Present
Illinois Department of Human Services   January 2007 - December 2012

Skills
Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Microsoft Office, Customer Service, Outlook, Data Entry, Teamwork, Administrative..., Office Management

Education
Columbia College   2012 — 2014
Bachelor of Arts (B.A.), Human Services, General