Incept Company
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Incept Employees
Great Work! Employment Services Co March 2014 - Present
Everything Education May 2015 - August 2015
SharpShooter Imaging April 2013 - March 2014
Diebold June 2013 - December 2013
Adventure Landings January 2011 - May 2013
Pro Football Hall of Fame October 2011 - April 2013
Incept June 2011 - October 2011
Skills
Customer Service, Marketing, Social Media Marketing, Microsoft Word, Microsoft Excel, Public Speaking, Social Networking, Public Relations, Marketing Communications, Sales, Outlook, Advertising, Marketing Strategy, Leadership, Email Marketing, Media Relations, Recruiting, Team Building, Sales Management, Retail, Merchandising, Social Media, PowerPoint, Interviews, Hiring, Skill Marketing, Screening Resumes, Conducting Interviews, Temporary Staffing, Time Management
Education
Kent State University at Stark 2014 — 2017
Bachelor's Degree, Business Management Major/Human Resource Management Minor, Junior
Stark State College of Technology 2011 — 2013
Marketing Management- Sales Option, Marketing/Marketing Management, General, 3.75
Arhaus March 2015 - Present
Selman & Company August 2013 - March 2015
Incept December 2011 - July 2013
Stark State College May 2012 - May 2013
RadioShack October 2010 - December 2011
Outback Steakhouse October 2007 - December 2010
GlenOak High School September 2007 - May 2009
Skills
Microsoft Office, Windows 7, Operating Systems, Customer Service, Linux, Computer Hardware, Unix Shell Scripting, Networking, Computer Maintenance, HTML, Shell Scripting, Linux System..., Cisco Technologies, Security, Network Security, DOS, Computer Network..., Photoshop
Education
Stark State College of Technology 2011 — 2013
Associate of Science (A.S.), Computer Network Administration and Security Technology, 3.0
The Inn At Belden Village November 2013 - Present
Twilight Boutique July 2012 - August 2013
Incept April 2011 - June 2012
Kennedy's BBQ 2007 - 2009
Skills
Passion for Helping..., Positive Can-do Attitude, Customer Satisfaction, Organizational..., Highly motivated..., Passionate about work, Healthcare Management, Overall Wellness, Positive Employee..., Vegetarian Cooking, Multi Tasking, Helping Others Succeed, Personal Training, Hands-on Training, Inspiring People, Passion for Quality, Professional..., Communication, Cooking, Employee Training, Holistic Health, Holistic Life Coaching, Health Education, Teamwork, Team Leadership, Dependable Team Player, Marketing Communications, Customer Retention, Positive Discipline, Helping Clients Succeed, Nature Photography, Human Nature, Creative Writing, Report Writing, Speech Writing, Human Rights, Human Development, Microsoft Word, PowerPoint, Photoshop, Microsoft Excel, Situational Leadership, Visual Arts, Multicultural, Cultural Awareness, Help Desk Support, Service Desk, Animal Welfare, Natural Products, Natural Foods
Education
Stark State College of Technology 2011 — 2015
Timken Senior High School / Choices Program 2007 — 2010
Diploma, Fine/Studio Arts, General
South Hills - Mon Valley Messenger June 2015 - Present
Fisher Marketing LLC August 2013 - Present
Slagle Roofing & Inc June 2010 - August 2015
Incept October 2009 - June 2010
Mullinax Ford March 2000 - October 2002
Skills
Sales, Customer Service, Cold Calling, Sales Management, Account Management, Microsoft Office, Marketing, Social Media, New Business Development, Sales Process, Selling, Social Media Marketing, Microsoft Excel, Sales Operations, Customer Satisfaction, Customer Retention, B2B, Contract Negotiation, Direct Sales, Marketing Strategy, Negotiation
Education
Kent State University
Glavan Group May 2014 - Present
The Little Bar August 2013 - June 2015
LOTH April 2013 - December 2013
Applebee's September 2011 - April 2013
Incept June 2011 - September 2011
Massillon Parks and Recreation June 2011 - August 2011
Skills
Microsoft Office, PowerPoint, Research, Photoshop, Microsoft Word, Microsoft Excel, Social Media, Adobe Creative Suite, Public Speaking, AutoCAD, Graphic Design, Illustrator, InDesign, SketchUp, Interior Architecture
Education
The Ohio State University 2010 — 2014
Bachelor's Degree, Interior Design
Canton Central Catholic High School 2006 — 2010
Incept August 2014 - Present
Incept June 2011 - Present
Incept September 2010 - Present
AmeriCorps June 2010 - August 2010
Skills
Microsoft Office, Finale, Conversational Marketing, Appointment Scheduling, Telecommunications, Account Management, CRM, Call Centers, Customer Retention, Customer Satisfaction, Customer Service, Facebook, Leadership, Marketing, Marketing Strategy, Sales, Social Media, Telemarketing, Social Media Marketing
Education
The University of Akron 2005 — 2010
Bachelor of Arts (BA), Music
ONE Conferencing March 2012 - Present
Drive Technology Management February 2012 - Present
Incept May 2011 - January 2012
Education
Stark State College of Technology 2009 — 2011
Associate's degree, Automotive Engineering Technology/Technician
Lake Center Christian High School 2005 — 2009
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Center for Marketing and Opinion Research 2011 - 2012
Gameday Sportswear October 2008 - July 2010
Graphic Enterprises August 2006 - March 2007
DigiVoice, Inc. July 2002 - August 2006
Snelling Search Division 2000 - 2002
Incept 1997 - 2000
Skills
Account Management, Event Planning, Customer Service, Public Speaking, Marketing, Advertising, Coaching, Event Management, Fundraising, Market Research, Microsoft Excel, Microsoft Office, Budgets, Marketing Communications, Marketing Strategy
Education
The University of Akron
Incept October 2014 - Present
Case Western Reserve University May 2012 - Present
Definity Partners December 2009 - October 2014
Cleveland State University August 2011 - December 2011
Plastipak Packaging August 2006 - December 2009
Graco Children's Products 2003 - 2006
University Hospitals of Cleveland December 2002 - April 2003
Avery Dennison May 2002 - December 2002
Skills
Six Sigma, Process Improvement, Continuous Improvement, Manufacturing, Project Management, Strategic Planning, Supply Chain Management, Lean Manufacturing, Team Building, Management Consulting, Operations Management, Manufacturing..., Management, ERP, Strategy, Coaching, Cross-functional Team..., Operational Excellence, Business Process..., Process Engineering, Product Development, Change Management, Organizational..., Business Strategy, Start-ups, Supply Chain, Program Management, Team Leadership, Leadership Development, Data Analysis, Forecasting, Leadership, Training, Budgets
Education
Weatherhead School of Management at Case Western Reserve University 2001 — 2003
Masters in Engineering & Management, Business Innovation
Case Western Reserve University 1998 — 2002
B.S. Mechanical Engineering, Minor: Economics
U.S. Security Associates August 2013 - Present
Incept May 2012 - September 2013
Sheetz 2011 - 2012
Skills
Cpr Certified, Bloodborne Pathogens, EMT, First Aid, NIMS, Telecommunications, Fire Safety, First Responder, AED, Rescue, CPR Certified
Education
Stark State College of Technology 2012 — 2014
EMS/Fire
Mahoning County Career and Technical Center 2011 — 2012
McKinley Senior High School 2007 — 2011
Incept October 2010 - December 2010
Walmart April 2010 - July 2010
Funny Stop Comedy Club August 2009 - April 2010
Dontino's Italian Ristorante February 2009 - August 2009
Funny Stop Comedy Club October 2008 - February 2009
Education
North Akron High School 2005 — 2009
Diploma, General/AP
Kent State University
R + F Enterprises November 2010 - Present
Blue Zebra June 2010 - November 2010
Telereach 2007 - 2010
Incept August 2002 - January 2007
Education
The University of Akron 1981 — 1982
Executive Secretarial Science
The University of Toledo August 2015 - Present
Starbucks September 2013 - Present
Lochness Medical Inc. May 2014 - August 2014
VXI Global Solutions, LLC May 2013 - August 2013
Incept May 2012 - August 2012
EBSCO TeleServices November 2010 - August 2011
Clay's Park Resort May 2008 - November 2010
Skills
Customer Service, Sales, People-oriented, Business Analysis, Marketing Communications, Leadership, Team Leadership, Time Management, Customer Satisfaction, Public Speaking, Microsoft Office, Teamwork, Microsoft Word, Microsoft Excel, PowerPoint
Education
University of Toledo 2015 — 2016
Master of Business Administration (M.B.A.), Healthcare Systems Management and Public Health Administration
University of Toledo 2011 — 2015
BSPS, Pharmacy, Pharmaceutical Sciences, and Administration
Stark State College of Technology 2009 — 2011
PSEO credits, General Studies
Suarez Corporation Industries September 2013 - Present
31 March 2013 - December 2013
Re/Max Edge April 2013 - June 2013
Incept February 2012 - May 2013
Education
Stark State College of Technology 2009 — 2012
Associate's degree, Business, Management, Marketing, and Related Support Services
Incept September 2006 - Present
Skills
Facebook, Social Media Marketing, Relationship Marketing, Social Media, Telemarketing, Microsoft Office, Account Management, Sales, Customer Service, Customer Satisfaction, ADP Payroll, Outlook, 10 Key, Clerical Skills, Office Equipment..., Message Taking, Appointment Making, Grasp New Concepts..., Handle Multiple..., Work Without Supervision, Gatekeeping, Interact with All..., Microsoft Excel, Spreadsheets, Executive Level..., Executive..., High Level Of..., High level of..., Corporate Blogging
Education
Stark State College of Technology 2008 — 2018
Associate's Degree, Corporate Accounting
American Family Insurance November 2014 - Present
American Family Insurance March 2014 - October 2014
AT&T September 2013 - February 2014
Alltel February 2012 - November 2013
Cashland March 2011 - February 2012
Incept December 2010 - February 2011
Mission Aviation Fellowship International February 2004 - August 2010
The Grapes Tavern October 2001 - September 2003
Skills
Small Business, Commercial Insurance, Farm & Ranch Insurance, Life Insurance, Term Life Insurance, Umbrella Insurance, Renters, Property & Casualty..., Insurance, Customer Service, Health Insurance, Sales, Training, Marketing, Microsoft Office, Customer Satisfaction, Project Management, Strategic Planning, Microsoft Excel, Change Management, Teamwork, Leadership Development, Coaching, Troubleshooting, Social Media Marketing, Technical Support, Customer Experience, Retail, Smartphones, Social Networking, Time Management, Team Building, Store Management
Education
Mount Vernon Nazarene University 2013 — 2014
Bachelor of Business Administration (BBA), Executive Management
Ohio Christian University 2011 — 2013
Associates of Arts, Business Management
The Hygenic Corporation June 2013 - Present
XzamCorp December 2012 - Present
Incept October 2010 - November 2012
OKS Ameridial 1998 - October 2010
Ameridial 1998 - October 2010
Haines & Co September 1992 - September 1998
Buckeye Sports Supply April 1988 - August 1992
Comp-U-Card 1984 - 1988
Skills
CRM, Customer Experience, Call Center, Customer Satisfaction, Telemarketing, Quality Assurance, Customer Retention, Call Center Development, Inbound Marketing, Leadership, SaaS, Performance Management, Coaching, Product Development, Negotiation, Team Management, Customer Engagement, Cross-functional Team..., Vendor Management, Telecommunications, Sales Management, Market Research, Voice of the Customer, Sales Operations, Lead Generation, Account Management, Business Analysis, Marketing, Segmentation, Direct Marketing, B2B, Sales Process, Contact Centers, Retail, Marketing Strategy, Start-ups, Business Strategy, Strategy, Budgets, Strategic Partnerships, Direct Sales, New Business Development, Program Management, P&L Management, Contract Negotiation, Business Development, Salesforce.com, Business Planning, E-commerce, Workforce Management
Education
Purdue University 1974 — 1978
BS, Management, Industrial Relations, Marketing
Purdue University
BS, General Management
Yorktown High School
Incept January 1996 - Present
Incept Corporation January 1996 - April 2007
InfoCision Management Corporation November 1993 - December 1995
Skills
SMO, Account Management, Direct Marketing, Call Center, Social Media, Blood Donor Recruitment, Marketing Strategy, Client Services, Client Relationship..., Conversational Marketing, Marketing, CRM, Lead Generation, Customer Retention, Call Centers, Customer Service, Leadership, Social Media Marketing, Telemarketing, Email Marketing, Time Management, Digital Marketing, Team Building, Strategy, Sales Operations, Market Research, Sales Process, Direct Sales, Management, Recruiting, Customer Experience, Sales, Business Development, Customer Satisfaction, Inbound Marketing, Social Networking, Sales Management, Marketing Communications, New Business Development
Education
Midview High School
The University of Akron
University of Nevada-Las Vegas
Incept November 2014 - Present
Incept July 2014 - November 2014
The University of Akron May 2012 - July 2012
Skills
Networking, Network Administration, Computer Hardware, Troubleshooting, Microsoft Office, Routers, Network Security, Cisco IOS, HTML, Windows 7, Routing, CCNA, Switches, Creative Writing, Routing Protocols, Technical Writing, Microsoft Excel, CCNP, WAN, PowerPoint, Cisco Networking, Windows XP Professional, Windows Vista, Windows 8, Linux, Windows Server 2003, Windows Server 2008 R2, Windows Server 2012, Microsoft Word, Microsoft Access, Microsoft PowerPoint, Microsoft Visio, Adobe Photoshop, 2008 R2, Photoshop, XP, Windows, Visio, Windows Server, Access, VMware, Data Entry, System Administration, Technical Support, Hardware, Operating Systems, Servers, Critical Thinking, Cisco VoIP, Cisco Routers
Education
Kent State University 2014 — 2016
Master's Degree, Digital Sciences - Enterprise Architecture, 4.0/4.0 (overall); 4.0/4.0 (major)
The University of Akron 2012 — 2014
Bachelor's Degree, Computer Information Systems - Networking Option, 3.891/4.000 (overall); 3.938/4.000 (major); Graduated Summa Cum Laude
The University of Akron 2010 — 2012
Associate's Degree, Computer Information Systems - Cisco Networking, 3.912/4.000 (overall); 3.955/4.000 (major); Graduated with Highest Distinction
Barberton High School 2000 — 2004
Diploma, General Studies & Cisco/A+, 9th - 12th Grade, Final GPA: 3.373/4.000
St. Augustine Catholic School - Barberton, Ohio 1990 — 2000
Diploma, K - 8th Grade
Incept July 2014 - Present
InfoCision Management Corporation September 2011 - July 2014
Allstate July 2001 - October 2010
Skills
Training, Call Centers, Quality Management, Employee Training, Quality Assurance, Call Quality, Customer Retention, Customer Satisfaction, Coaching, Interviews, Customer Service, Underwriting, Performance Management, Employee Benefits, Property & Casualty..., Curriculum Development, Call Center, Training Leadership, Recruiting, Human Resources, Training Facilitation, Microsoft Office, Microsoft Excel, PowerPoint, Account Management, Team Building, Employee Relations, Leadership Development, Hiring, Teamwork, Licensed Property &..., Curriculum Innovation, Curriculum Design, Education, Adult Education, Photography, Sales Growth, Microsoft Word, Project Management, Training Delivery, Development & delivery...
Education
University of Phoenix 2010 — 2012
MBA, Business
University of Phoenix 2004 — 2010
Bachelors, Business Management & Computer Information Systems
Incept September 2013 - Present
The University of Akron August 2012 - Present
The University of Akron August 2013 - May 2014
Incept June 2011 - September 2013
The University of Akron August 2012 - May 2013
The Taylor Institute for Direct Marketing May 2012 - August 2012
Dick's Sporting Goods May 2009 - January 2010
Skills
Market Research, Social Media, Social Media Marketing, Marketing Communications, Marketing, Leadership, Marketing Strategy, Direct Marketing, Social Networking, PowerPoint, Digital Marketing, Sales, Brand Management, Brand Development, Blogging, Content Strategy, Content Creation, Account Management, Microsoft Office
Education
The University of Akron 2012 — 2014
Master of Business Administration (MBA), Direct Interactive Marketing
The University of Akron 2008 — 2012
Bachelor of Business Administration (B.B.A.), Marketing Management
Colchester High School 2004 — 2008
Westfield Group/Westfield Insurance December 2014 - Present
BitSculptures.com 2000 - Present
Incept March 2011 - November 2014
Progressive Insurance November 2007 - March 2011
Aultman Hospital May 2005 - November 2007
Community Health Center of Akron, Ohio 2002 - 2005
DigiKnow 1998 - 2000
Kent State University 1997 - 1999
Skills
IT Management, Project Management, Microsoft SQL Server, SharePoint, ASP.NET, C#, Vendor Management, Requirements Gathering, Business Intelligence, ITIL Process..., Business Process..., IT Service Management, Web Design, Web Development, SSRS, JavaScript, IIS, ITIL, HTML, AJAX, Web Hosting, T-SQL, SSIS, Disaster Recovery, ASP, Enterprise Software, Servers, SEO, Networking, Business Process, SQL, Testing, Telecommunications, Excel Services, Intranet, Microsoft Office..., jQuery, Software Development, Access, Management, CSS, Governance, PCI Standards, Arduino, Python, Business Analysis, Information Technology, Consulting, Integration
Education
Kent State University
Bachelor of Business Administration, Computer Information Systems
Liberate Institute May 2015 - July 2015
Giese Center for the Performing Arts January 2015 - May 2015
The Abbey Music Venue September 2012 - May 2013
Visible Music College August 2012 - May 2013
Incept July 2011 - August 2012
WRMU May 2008 - May 2011
US Census Bureau April 2010 - June 2010
Skills
Artist Management, Venue Management, Promotion, Sales, Marketing, Radio Broadcasting, Booking Shows, Talent Management, Music Industry, Entertainment, Music Production, Leadership, Recording, Social Networking, Radio, Music, Management, Event Planning
Education
University of Mount Union 2013 — 2015
Bachelor's degree, Arts, Entertainment, and Media Management; Pre-Law; Entrepreneurship; Business Administration
Visible Music College 2012 — 2013
Music Business Management
Mount Union College 2010 — 2011
Mechanical Engineering
Bekaert April 2015 - Present
TNS Insurance July 2014 - November 2014
Atkore International May 2013 - June 2014
Mancan October 2012 - May 2013
Care.com March 2012 - August 2012
White Hat Management May 2011 - October 2011
Incept May 2009 - March 2011
Radio Shack April 2007 - May 2009
Henri's Cloud Nine July 2006 - January 2007
University of Mount Union July 2005 - June 2006
Skills
Microsoft Excel, Microsoft Word, Public Speaking, Typing, Organization, Efficent, Learn New Software..., Problem Solving, Data Analysis, Project Coordination, Leadership, Highly detail oriented, Social Media, HRIS, Microsoft Outlook, Data Entry, Interpersonal Skill, Outlook, Microsoft Office 2010, Staffing Services, Recruiting, Human Resources, Training, Administrative Work, Executive Support, Interviews, Marketing, Telemarketing, Office 2010, Customer Satisfaction
Education
Mount Union College 2004 — 2009
Bachelor of Arts (BA), Major: Fine Art, Minor: French
Gods Warriors Apparel September 2014 - Present
Peak 10 Fitness March 2014 - Present
Dr.Cleen Classic Auto Detailing March 2004 - Present
Narly Vision Marketing June 2011 - Present
Jeff's motorcars September 2013 - November 2013
N2 Publishing November 2012 - October 2013
Incept December 2011 - March 2012
Glenmoor Country Club May 2008 - July 2011
Red Carpet Car Wash March 2007 - March 2008
Skills
Social Networking, Sales, Leadership, Marketing, B2B, Team Leadership, Time Management, Retail, Facebook, Relationship Marketing, Creative Writing, Team Building, Marketing Strategy, Social Media, Product Marketing, Social Media Marketing, Online Advertising, Webmaster Services, Entrepreneurship, Website Maintenance, automotive detailing, Online Marketing, Blogging, Leadership Development, Coaching, Customer Service, Auto Detailing, Public Relations, Editing, Advertising, Fitness Training, Personal Training, Apparel
Education
Kent State University 2009 — 2012
Business Administration
Canton Central Catholic High School
Diploma
Center for Neuro and Spine July 2015 - Present
Cleveland Clinic February 2015 - May 2015
Kent State University August 2014 - May 2015
Gibson and Lowry August 2013 - August 2014
Kent State University August 2013 - May 2014
Hollister Co. August 2010 - August 2013
Incept May 2012 - August 2012
St. Luke's Lutheran Community June 2009 - July 2009
Skills
Conversation Management, Social Media, Social Media Marketing, Facebook, Social Networking, Critical Thinking, Online Marketing, Writing, Foreign Languages, Phone Etiquette, Health Services..., Microsoft Excel, PowerPoint
Education
Kent State University 2011 — 2015
Bachelor of Science, Public Health/Health Services Administration, Senior
Morckel Freelancing LLC January 2014 - Present
Newark element14 September 2011 - January 2014
Incept June 2010 - June 2011
Akron Summit Community Action September 2008 - January 2010
Brethren Volunteer Service / Abode Services July 2006 - July 2008
Skills
Social Media, Blogging, Social Media Marketing, Newsletters, Writing, Public Speaking, Social Networking, Publishing, Editing, Marketing Strategy, Facebook, Creative Writing, Customer Service, Report Writing, Fiction Writing, Creative Non-fiction, Corporate Blogging, Volunteering, Journalism, Online Journalism, Freelance Writing, Grant Writing, Proposal Writing, Resume Writing, News Writing, Teaching Writing, Teaching Adults, Twitter, Non-profit Program..., Nonprofits, Summaries, Copy Editing, Photo Editing, Travel Writing, Online Marketing, Proofreading, Entertainment Journalism, Biography, Web Content, Content Writing, Content Marketing, Book Reviews, Book Writing, Novels, Social Work, Social Services, Interviews, Leadership, Microsoft Office, Apple Software
Education
Bluffton University 2002 — 2006
BA, Psychology, Creative Writing
OhioGuidestone July 2015 - Present
Incept February 2014 - June 2014
Macy's August 2012 - February 2014
Skills
Customer Service, Microsoft Word, Time Management, PowerPoint, Mental Health
Education
Malone University 2013 — 2016
Master's degree, Clinical Counseling
Kent State University at Stark 2009 — 2013
Bachelor's degree, Psychology
Incept August 2006 - Present
Exclusive Catering November 2003 - December 2006
Big Lots December 2005 - August 2006
Skills
Customer Retention, CRM, Customer Experience
Education
The University of Akron 2008 — 2010
BA, Marketing Management, 3.7- Grade Point Average on a 4.0 scale
Stark State College of Technology 2005 — 2008
Associates of Arts, Marketing Management-Sales
Nationwide Insurance June 2015 - Present
Sterling Jewelers February 2013 - June 2015
Incept March 2012 - January 2013
McDonald's Corporation August 2010 - February 2012
Skills
Facebook, Customer Service, Social Media, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Leadership, Customer Satisfaction, Social Networking, Data Entry, Marketing
Education
Stark State College of Technology 2011 — 2013
International Procurement Agency (USA), Inc. June 2015 - Present
Incept October 2012 - May 2015
Stark County Educational Service Center February 2012 - June 2014
Glen Oak High School November 2013 - April 2014
Summit Academy October 2012 - June 2013
R.G Drage Technical Career Service Center March 2012 - June 2012
Kmart Corporation June 2011 - May 2012
Kent State Food Services January 2008 - May 2011
Skills
Teaching, Training, Social Media, Public Speaking, Tutoring, Curriculum Development, Staff Development, PowerPoint, Microsoft Word, Organization Skills, Higher Education
Education
Kent State University 2007 — 2011
Bachelor of Science (B.S.), Secondary Education and Teaching
WRL Advertising August 2015 - Present
randalthesecond.com February 2014 - Present
Graydian Technologies & Design June 2012 - January 2014
Handling Concepts November 2011 - June 2012
Incept August 2010 - October 2011
Skills
Web Design, Graphic Design, B2B Marketing, SEO, Social Media Marketing, PHP, HTML, JavaScript, jQuery, CSS, Photography, WordPress, Blogging, Facebook, Photoshop, Logo Design, CMS, Illustrator, InDesign, Social Media, HTML 5, Joomla, Marketing, MySQL, Web Development, Creative Writing, Flash, XHTML, HTML5
Education
Stark State College of Technology 2009 — 2014
Associate Of Applied Science, Mobile Application Development
Stark State College of Technology 2009 — 2014
1 Year Certificate, Web Design
First Energy Corporation August 2014 - Present
Paragon Health Associates September 2013 - June 2014
Incept October 2012 - September 2013
Arthur Middleton Capital Holdings September 2008 - June 2012
FRANKLIN & SEIDELMANN (Subspecialty Radiology) December 2005 - May 2008
SPRINGHILL FLORAL SUPPLY October 2002 - September 2004
Xtrasource December 1995 - October 2001
Skills
Operations Management, Project Management, Call Center Management..., Process Improvement, Research, Analysis &..., Client/Vendor Relations, Complaint/Conflict..., Customer Service, Survey Research, Training/Staff..., Leadership/Team Building, Coaching/Counseling, Service Quality, Time Management, Customer Satisfaction, Analysis, Performance Management, Training
Education
The University of Akron 1986 — 1988
Bachelor of Arts (B.A.), Economics, 3.07
The University of Akron 1981 — 1986
Bachelor of Arts (B.A.), Economics, 2.6
self January 2013 - Present
Incept August 2014 - October 2014
Mother June 2014 - August 2014
Family Dollar June 2013 - June 2014
Spotless Cleaners February 2013 - May 2013
Incept October 2000 - October 2001
EBSCO TeleServices October 1998 - October 2000
Skills
Customer Service, Computers, Cash Register, Telecommunications, Telemarketing, Manager, Assistant Manager, Creative Writing, Scheduling, typing, Call Centers, Customer Experience, Customer Satisfaction, Customer Retention, Writing, CRM, Social Media, Social Media Marketing, Sales, Training, Management
Education
Stark State College of Technology 2010 — 2012
Criminal Justice and Corrections
Brown Mackie College-North Canton 2005 — 2007
Associate's degree, Business Administration, Management and Operations
V.X.I Global Solutions October 2014 - Present
Stark State College December 2013 - Present
Advance Auto Parts January 2012 - Present
NeuroCare Center February 2013 - October 2013
V.X.I Incorporated January 2011 - December 2011
Incept May 2010 - January 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Visio, Networking, Visual Basic, JavaScript
Education
Stark State College of Technology 2012 — 2014
Associate's degree, Computer Engineering
Defiance College August 2014 - Present
The Timken Company-Steel May 2014 - August 2014
Stauffer Glove & Safety October 2013 - March 2014
Time Warner Cable November 2012 - October 2013
Suarez Corporation Industries October 2012 - December 2012
VXI Global Solutions June 2012 - August 2012
Defiance College September 2011 - April 2012
Defiance College September 2010 - April 2012
Incept July 2011 - August 2011
Skills
Marketing, Program Management, Social Media, Event Planning, Public Speaking, PowerPoint, Microsoft Office, Customer Service, Higher Education, Microsoft Word, Microsoft Excel, Community Outreach, Leadership
Education
Defiance College 2014 — 2016
Master of Business Administration (M.B.A.), Leadership Concentration, 4.0
The Defiance College 2010 — 2012
Bachelor's Degree, Communications, 3.7
Stark State College of Technology 2006 — 2010
Associate's Degree, General Studes
Incept March 2015 - Present
Incept November 2009 - March 2015
Area Agency on Aging 10B, Inc. August 2011 - May 2012
Gander Mountain May 2009 - November 2009
Rose Lane Nursing Home November 2005 - May 2009
Lowe's Home Improvement March 2007 - September 2007
Skills
Training, Recruiting, Interviews, Management, Research, Analysis, Quality Assurance, Call Centers, Advertising, Policy, Customer Service, Microsoft Office, Public Speaking, Leadership, Microsoft Word, Data Entry, Microsoft Excel, Coaching, Team Leadership, Team Building
Education
The University of Akron 2007 — 2012
Bachelor of Arts (B.A.), Social Work
Powell Industries August 2009 - Present
Powell Industries 2004 - August 2009
Powell Industries June 2004 - August 2006
Incept 2003 - 2003
Skills
Oracle Applications, Oracle E-Business Suite, ERP, Oracle Reports, Oracle Discoverer, Oracle, Manufacturing, SQL, Testing, Business Analysis, OBIEE, Business Intelligence, Requirements Analysis, Troubleshooting, Databases, Data Warehousing, Windows, Business Process, ETL, Network Administration, Informatica
Education
Grove City College 1999 — 2003
BS, Mathematics, Computers
F1 Networks October 2014 - Present
Earthlink Business December 2011 - December 2013
Incept June 2007 - September 2011
Sprint Nextel 2004 - 2007
Skills
Call Centers, Customer Satisfaction, Customer Service, Customer Retention, Telecommunications, Account Management, Telemarketing, Lead Generation, Customer Experience, Contact Centers, Sales, Networking, Management, Cloud Computing, CRM, B2B, Direct Sales
Education
Hoover High School 1994 — 1998
University of Cincinnati
SterlingBackcheck June 2015 - Present
Incept June 2014 - June 2015
Kent State University August 2010 - August 2014
Kent State University 2010 - 2012
Flagship Mortgage Corporation June 2009 - August 2010
The Mobile Solution September 2007 - June 2009
Swisher October 2005 - February 2007
US Army May 2001 - September 2004
Authorized Cellular November 1999 - February 2001
RadioShack July 1998 - November 1999
Skills
Customer Satisfaction, Sales Management, Leadership Development, Recruiting, Leadership, Management, Training, Microsoft Office, Public Speaking, Strategic Planning, Community Outreach, Research, Time Management, Grassroots Organizing, Team Building, Team Leadership, Coaching, Customer Service, Community Organizing, Fundraising, Spanish-speaking, CRM, Mortgage Lending, Human Resources, MS Office, Sales, Microsoft Word, Strategy, PowerPoint, Salesforce.com..., Background Checks, Brand Protection, Risk Management
Education
Kent State University 2010 — 2014
Bachelor of Arts (B.A.), Psychology
Kent State University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business Management, Senior
Incept August 2008 - August 2011
Education
Kent State University 2007 — 2010
Bachelor or Arts, Criminal Justice and Psycholgy
University of Akron School of Law
Life Line Screening September 2006 - Present
Incept October 2003 - September 2006
Diebold April 2001 - August 2003
Education
Kent State University 1985 — 1995
Bachelor of Science, Marketing
ValMark Securities September 2015 - Present
Incept May 2015 - August 2015
Incept December 2014 - May 2015
PPI Technical Communications February 2013 - January 2014
Noosa Bistro April 2012 - January 2013
Achilles Running Shop November 2011 - April 2012
Sherpia, Inc. December 2010 - January 2011
Education
The University of Akron 2014 — 2016
Bachelor of Science (B.S.), Computer Science, 3.63 GPA
University of Virginia 2007 — 2012
Bachelor of Arts (BA), Economics
Sterling House of Canton March 2012 - Present
JC Penney's October 2011 - January 2012
Incept July 2011 - October 2011
Education
Stark State College of Technology 2011 — 2012
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Kent State University at Stark
T-Mobile September 2013 - Present
Incept August 2012 - September 2013
Kmart Corporation July 2011 - August 2012
Skills
Sales, Call Centers, Customer Service, Sales Operations, Customer Experience, Recruiting, Account Reconciliation, Accounting, Customer Satisfaction, Customer Retention, Marketing, Account Management, Direct Sales, Social Media Marketing, Social Media
Education
Kent State University 2010 — 2013
Bachelor of Business Administration (BBA), Marketing, 3.2
OKS Ameridial January 2011 - August 2013
Demand Media March 2010 - January 2011
Incept November 2009 - March 2010
Skills
Information Technology, Technical Writing, Data Entry, Customer Service..., Marketing Communications, Recruiting, Advertising
Education
The University of Akron 2011 — 2013
Bachelor of Arts (B.A.), Psychology
Ashford University 2008 — 2011
Associate of Arts (A.A.), Business
YMCA of Central Stark County (Ohio) May 2012 - December 2012
Incept April 2011 - August 2011
Skills
Marketing Communications, Sales, Advertising Sales, Social Media, Microsoft Word, Negotiation, Social Networking, Customer Service
Education
Kent State University 2011 — 2014
Currently earning a bachelors in Business Marketing, Marketing/Marketing Management, General
Liberty University 2011 — 2011
Worked towards finishing Marketing degree with a minor in Spanish
Incept July 2012 - March 2013
PlusOne Communications 2013 - 2013
Skills
Sales, Customer Service, Customer Retention, Technical Support, Computer Hardware, Computers, Cashiering, Troubleshooting, Internet Troubleshooting, Marketing
Education
Kent State University 2010 — 2012
The University of Akron 2008 — 2010
Civil Engineering
Ameriplan December 2014 - Present
Independent INSURANCE AGENT September 2012 - Present
Farmers Insurance February 2011 - August 2012
Incept May 2007 - May 2011
Skills
Photography, Insurance, Sales, Recruiting, Marketing, Customer Service, Social Media, Account Management
Education
The University of Akron 1983 — 1988
BFA, photography
Perry High School 1980 — 1983
Incept April 2012 - Present
PlusOne Communications 2009 - 2012
Education
Ashland University 2002 — 2006
Bachelor of Science (BS), Business Administration and Management, General
Triway High School 1998 — 2002
Incept July 2014 - Present
Stark County Schools January 2012 - June 2014
Stow-Munroe Falls City School District August 1997 - June 2000
Cuyahoga Falls City Schools January 1996 - June 1997
Skills
Lesson Planning, Teaching, Music Education, Classroom Management, Elementary Education, Curriculum Development, Educational Technology, Classroom, Differentiated..., Educational Leadership, Curriculum Design, K-12, Customer Service, Organization Skills, Special Education, Music, Education
Education
Bowling Green State University 1991 — 1995
Bachelor of Education in Music, Music, K-12
Incept September 2014 - Present
Life Line Screening July 2012 - September 2014
Incept December 2007 - July 2012
Skills
Account Management, Customer Retention, Sales, CRM, Microsoft Office, Coaching, Social Media Marketing, Salesforce.com, Marketing Strategy, Leadership, Team Building, Customer Service
Education
Ohio University 1994 — 1999
Bachelor of Science (B.S.), Communication and Media Studies
St. Thomas Aquinas H.S. 1989 — 1992
VXI Global Solutions, LLC March 2014 - Present
Emergency Medicine Physicians November 2014 - January 2015
Incept July 2010 - December 2013
Education
Kent State University at Stark 2013 — 2018
Nursing, Registered Nursing/Registered Nurse
Walsh University 2010 — 2012
Pre Nursing
Canton Central Catholic
High School, College prep