InCharge Institute
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InCharge Institute Employees
ECS Limited November 2010 - Present
RL Haines General Contractor November 2009 - October 2010
Vanson Enterprises, Inc. July 2003 - November 2009
InCharge Institute June 2000 - July 2003
Skills
Contract Negotiation, Construction Management, Construction, Strategic Planning, Real Estate, New Business Development, Negotiation, Real Estate Development, Competitive Analysis, Leadership, Forecasting, Selling, Proposal Writing, Real Estate Transactions, Sales Management, Entrepreneurship, Business Development, Property Management, Marketing, Residential Homes, Contractors, Business Analysis, Process Improvement, Contract Management, Commercial Real Estate, Financial Analysis, Sustainability, Engineering, Budgets, Team Building, Project Management, Business Planning, Strategy, Management, Due Diligence, Marketing Strategy, Business Strategy, Feasibility Studies, Mergers & Acquisitions, Project Planning, Sales, Start-ups, Strategic Partnerships, Location Intelligence, Management Consulting, Executive Management, CRM, Operations Management, Account Management, Finance
Education
University of Central Florida - College of Business Administration 1997 — 2000
Bachelor of Science (BS), Finance, General
Nebbia Technology October 2014 - Present
Pluralsight January 2013 - Present
ONETUG (Orlando .NET User Group) August 2009 - Present
AgileThought August 2011 - October 2014
Specialized Technology Resources, Inc. November 2010 - August 2011
M2E Solutions February 2008 - August 2011
Idera December 2007 - December 2008
ChatYat, Inc December 2006 - December 2007
InCharge Institute February 2001 - July 2007
HealthRight, Inc. May 2004 - June 2006
Skills
.NET, C#, ASP.NET, Microsoft SQL Server, Scrum, XML, Web Services, Application Architecture, Mobile Applications, WCF, TFS, Agile Methodologies, T-SQL, Windows Nt 3.51, Community Development, VSS, LINQ, Event Management, SSRS, Corporate Events, Visual Studio, SQL, Unit Testing, ASP.NET MVC, SDLC, Windows Azure, Databases, OOP, ASP, Web Applications, Visual Basic, Architectures, Enterprise Software, Application Lifecycle..., ALM, Software Solution..., Custom Software..., Architecture
Education
University of Central Florida 1994 — 1999
BS, Computer Engineering
Vology November 2012 - Present
PSS World Medical February 2012 - August 2012
Sage Software October 2007 - February 2012
Millman Enterprises, Inc. July 2004 - September 2007
WCI Communities 2002 - 2004
Ocwen Financial Corporation - US 2000 - 2002
InCharge Institute January 2000 - May 2000
JPMorgan Chase 1998 - 1999
Skills
PeopleSoft, Microsoft Office, iCIMS, Kronos, ADP Payroll, Taleo, Ultipro, Adobe Creative Suite, Six Sigma, Lean Tools, Continuous Improvement, Strategic Partnerships, Strategic Planning, Business Strategy, Building Relationships, M&A experience, BPO, Talent Management, Total Rewards, Change Management, Succession Planning, Performance Management, Organizational..., Employee Relations, Internal Investigations, International HR, Recruiting, Leadership Development, Cross-functional Team..., Management, EEOC, New Business Development, Sales, Sales Presentations, Persuasive Presentations, Strategic Negotiations, Executive Search, Strategy, Talent Acquisition, Leadership, Human Resources, Applicant Tracking..., Internet Recruiting, College Recruiting, Onboarding, Workforce Planning, Employee Engagement, HR Consulting
Education
Florida State University - College of Business 1994 — 1997
Business Management, Human Resources
Gas and Supply May 2015 - Present
PepsiCo - Pepsi Beverages Company April 2012 - April 2015
Pepsi Beverages Company June 2008 - March 2012
Pepsi Bottling Group January 2008 - June 2008
Pepsi Bottling Group June 2006 - January 2008
Walt Disney World November 2005 - June 2006
Walt Disney World January 2005 - November 2005
Walt Disney World October 2003 - January 2005
Walt Disney World January 2003 - October 2003
Incharge Institute April 2002 - December 2002
Skills
Forecasting, Strategic Planning, Financial Analysis, Strategic Financial..., Process Improvement, Finance, Capital Budgeting, Cross-functional Team..., Budgets, Financial Reporting, Sales Operations, SAP, Financial Modeling, Pricing, Variance Analysis, P&L, Microsoft Office, Microsoft Excel, Team Building, Income Statement, Business Planning, Management, Excel, Access, P&L Management, Budgeting, PowerPoint, Business Analysis, Managerial Finance, Financial Planning, Consumer Products, Hyperion Enterprise, Analysis, Leadership, Strategy, Sales, Sales Management, Account Management, Competitive Analysis, Key Account Development, Inventory Management, Key Account Management, Retail, FMCG, Customer Service
Education
University of Rochester - William E. Simon Graduate School of Business Administration 1996 — 1999
MBA, Finance/Marketing
Canisius College 1988 — 1992
BS, Physical Education, 3.65
Kangaroo Express, an operating trade name of The Pantry, Inc. March 2014 - Present
Circle K April 2013 - December 2013
Badpuppy Enterprises, Inc. February 2011 - December 2012
Bonnier Corporation August 2008 - February 2011
InCharge Institute April 2007 - February 2008
Connextions February 2006 - April 2007
EGP, INc. April 2004 - November 2005
Sonitrol 2002 - 2003
Skills
Advertising, Email Marketing, Online Marketing, Social Media Marketing, Retail, Social Media, Marketing, Customer Service, Digital Marketing, Online Advertising, Sales, Photoshop, Event Planning, Account Management, Leadership, Digital Media, E-commerce, WordPress, Web Design, Illustrator, Microsoft Excel, Merchandising, Microsoft Word, Dreamweaver, Microsoft Office, Adobe Creative Suite, Training, Adobe Acrobat, HTML, Strategy, Facebook
Education
International Academy of Design 2003 — 2005
Assoc Science, Web Design
Cocoa High School 1998 — 1999
Diploma, General Studies
Middleburg High School 1993 — 1999
General Studies
AA Metals, Inc March 2014 - August 2015
Bastech,LLC June 2010 - November 2013
Bastech, LLC November 2007 - June 2010
Tatum, a Randstad Company June 2007 - November 2007
InCharge Institute January 2005 - January 2007
InCharge Debt Solutions January 2003 - January 2005
InCharge Institute January 2001 - January 2005
InCharge Institute March 2000 - January 2001
Wheelabrator Technologies October 1999 - March 2000
Wheelabrator Technologies August 1998 - December 1998
Skills
Strategic Planning, Mergers & Acquisitions, Project Finance, Contract Negotiation, Cash Flow, Financial Reporting, Capital Budgeting and..., Managing External and..., Creating a Teamwork..., Construction Project...
Education
State University of New York College at Plattsburgh 1970 — 1974
BS, Accounting/Administrative Science
NBIA - National Business Incubation Association July 2015 - Present
Your Interim Chief Marketing Officer 2010 - Present
Link It Software Corporation 2011 - March 2013
InCharge Institute 2006 - 2010
dotPhoto.com/Exclaim Mobility 2004 - 2006
TargetX 2002 - 2003
Princeton eCom 2000 - 2002
Advertising Specialty Institute 1999 - 2000
Watermark Press 1996 - 1999
Skills
B2C, B2B Marketing, Online Services, E-commerce, Online Marketing, Direct Marketing, Copywriting, Marketing Strategy, Email Marketing, Strategic Planning, Publishing, Market Research, Budgeting, Team Building, Start-ups, Competitive Analysis, Public Speaking, Social Media Marketing, SEO, PPC, Web Analytics, Public Relations, Business Strategy, Website Merchandising, Mobile Technology, International Marketing, CMS, Telemarketing, Budgets, Online Advertising, Newsletters, Sales, SEM, B2B, Marketing Management, Social Media, Marketing, Lead Generation, Advertising, Corporate Communications, Strategy, Leadership
Education
Harvard Business School Executive Education
La Salle University
Certificate
University of California, Los Angeles
Bachelor of Arts with Honors
Avatar Solutions (formerly Avatar International LLC and HR Solutions International Inc.) February 2014 - Present
Lee Hecht Harrison July 2012 - February 2014
BBA Aviation June 2011 - November 2011
North Plains Systems April 2010 - June 2011
InCharge Institute March 2008 - April 2010
Precision Response Corporation May 2007 - April 2008
Hilton Grand Vacations June 2007 - February 2008
IBM April 2006 - April 2007
Starwood Vacation Ownership July 2005 - April 2006
Harcourt, Inc. January 2000 - March 2005
Skills
PL/SQL, T-SQL, VBScript, DTS, Windows, Application Development, SQL Server, Database Design, SQL, ETL, SSRS, Business Intelligence, Data Modeling, Data Warehousing, MySQL, Visio, Databases, Unix, Database Administration, Perl, SSIS, Performance Tuning, Microsoft SQL Server, Business Analysis, Web Applications, Requirements Analysis, Software Development, XML, Integration, Linux, SQL Tuning, Oracle, .NET, Testing, Servers, Virtualization, SharePoint, Troubleshooting, Replication, OLAP, Analysis Services, Cluster, Disaster Recovery, VMware, Enterprise Software, IIS, SDLC, Crystal Reports, Stored Procedures
Education
Arizona State University 1986 — 1990
Epidemiology Certification
Mesa Community College 1983 — 1985
Associate of Arts (A.A.), Biology
TraCS Florida / FSU December 2014 - Present
TraCS Florida / FSU June 2008 - Present
Florida State University December 2006 - May 2007
InCharge Institute August 2000 - December 2005
Skills
Project Management, Microsoft Office, MS Project, Customer Service, Marketing, Team Leadership, Technical Writing, Vendor Management, Access, Call Center, Software Documentation, Microsoft Excel, Strategic Planning, Business Analysis, Visio
Education
Florida State University - College of Business 2009 — 2011
M.S., Management Information Systems
Florida State University - College of Business 2006 — 2009
B.S., Management Information Systems
Florida State University - College of Business 2006 — 2008
B.S., Marketing
Valencia Community College 2001 — 2005
A.A. Degree, Business Administration
Diez-Arguelles & Tejedor, PA March 2015 - Present
Book Release June 2015 January 2015 - Present
Attorney 2006 - 2006
InCharge Institute September 2001 - December 2005
PEC Ramada February 1999 - September 2001
Pizza Hut August 1994 - January 1999
Skills
Blogging, Editing, Management, Creative Writing, Time Management, Research, Customer Service, Copy Editing, Social Media, Press Releases, Web Content, Journalism, Proofreading, Copywriting, Facebook, Public Relations, Social Networking, Poetry, Newsletters
Education
Rollins College 2009 — 2013
Bachelor of Arts English Literature with a Minor in Business Administration, English Literature
Rollins College
Bachelor of Arts, Major: English Minor: Business Administration
InCharge Institute 2008 - Present
InCharge Debt Solutions 2006 - Present
Skills
Strategic Planning, Strategy, Executive Management, Leadership, Credit, Process Improvement, Business Strategy, Business Development, Budgets, Management, Marketing Strategy, Call Centers, Team Building, Nonprofits, Strategic Partnerships, Strategic Financial..., Financial Analysis, Change Management, Call Center, Leadership Development, Start-ups, Forecasting, Business Planning, Vendor Management, Banking, Operations Management, Coaching, Analysis, Program Management, Training, Business Analysis, Team Leadership, New Business Development, Financial Education, Marketing, Competitive Analysis, Organizational..., Portfolio Management, CRM, Analytics, Relationship Management, Market Research, Credit Cards, Performance Management, Financial Modeling
Education
Harvard Business School 2004 — 2004
Advanced Management Program, Business Administration and Management, General
Wharton Business School
Executive Development Program, Finance and Financial Management Services
University of Maryland University College
Bachelor of Science (BS), Accounting and Business/Management
University of Maryland College Park
Bachelor of Arts (BA), Political Science and Government
Blue Cross and Blue Shield of Tennessee August 2014 - Present
Florida Blue August 2013 - Present
InCharge Institute October 2003 - August 2013
InCharge Debt Solutions October 2003 - August 2013
InCharge Debt Solutions October 2003 - August 2013
a la mode, inc. February 2006 - November 2006
Skills
Credit Counseling, Debt Elimination, Credit Restoration, Debt Negotiation, Public Relations Skills, Complaint Handling, Bilingual, write Spanish, Call Center, Cross Training, Budget Analysis, Financial Planning, Access, Budgets, Call Centers, Credit, Credit Cards, Customer Satisfaction, Customer Service, Debt Consolidation, Debt Settlement, Financial Education, Leadership, Public Relations, Strategic Financial...
Education
Universidad de Puerto Rico 1996 — 2000
BA, Social Science
Universidad de Puerto Rico
Logicmasters, LLC. January 2014 - Present
Triad Isotopes October 2011 - January 2014
Walt Disney World Parks and Resorts June 2010 - August 2011
Disney Worldwide Shared Services May 2009 - February 2010
BBA Aviation Shared Services June 2008 - February 2009
Hilton Grand Vacation Club September 2007 - June 2008
Jardon and Howard Technologies, Inc July 2006 - September 2007
InCharge Institute January 2006 - July 2006
First American Default Technologies March 2003 - July 2005
United Space Alliance October 2001 - February 2003
Skills
Visual Studio, VB.NET, C#, Microsoft SQL Server, LINQ, .NET, IIS, ASP.NET, Web Services, WCF, WPF
Education
University of Central Florida
B.S. Degree, Electrical Engineering
Valencia College
A.S. Degree, Liberal Arts
Capital Equity Real Estate Company June 2011 - Present
Charles Schwab June 2010 - October 2011
Roho Holdings/Avalon Cafe March 2008 - January 2009
DPG Realty & Mortgage Group December 2004 - February 2008
Accredited Home Lenders April 2006 - December 2007
InCharge Institute 2002 - 2004
Skills
Investment Properties, Real Estate, Negotiation, Residential, Short Sales, Residential Homes, Marketing, Financial Analysis, Marketing Strategy, Sales, Business Development, Management, Strategy, Training, Budgets, Investments
Education
Rollins College - Crummer Graduate School of Business 2009 — 2010
MBA, Marketing & Management, 3.85
Saint Leo University 2002 — 2004
Bachelor of Arts; BA, Business Administration; International Business
Anthem October 2013 - Present
Bryant & Stratton College May 2011 - Present
Rasmussen College January 2010 - March 2011
Florida Hospital September 2004 - May 2009
Leadership Orlando 2008 - 2009
InCharge Institute 2001 - 2004
Skills
Course Design, Teaching, Mentoring, Account Management, Leadership Development, Coaching, Strategic Planning, Recruiting, Team Building, Budgets, Public Speaking, Event Planning, Sales, Instructional Design, Marketing, Leadership, Healthcare, Business Development, Non-profits, Management, Email Marketing, Fundraising, Project Management
Education
University of Phoenix 2004 — 2006
MBA, Business Administration
Florida Metropolitan University 2001 — 2004
BS, Healthcare Administration
Healthfirst August 2010 - Present
Healthfirst September 2009 - August 2010
Sprint April 2009 - September 2009
Finance Express July 2008 - February 2009
InCharge Debt Solutions September 2003 - June 2008
InCharge Institute September 2003 - June 2008
Lexmark February 2002 - May 2003
Sears, Roebuck and Co. February 2001 - February 2002
AMC Theatres October 1997 - February 2001
Skills
Customer Service, Customer Satisfaction, Coaching, Training, Leadership, Process Improvement, Call Center, Team Building, Account Management, Strategic Planning, Microsoft Office, Access, Management, PowerPoint, Team Leadership, Customer Retention, Leadership Development, Cross-functional Team..., Troubleshooting, Analysis, Budgets, Business Analysis, Business Development, Business Process, Call Centers, Change Management, Data Analysis, Data Entry, Databases, Employee Relations, Employee Benefits, Forecasting, Healthcare, Inventory Management, Marketing, Microsoft Excel, Operations Management, Outlook, Performance Management, Program Management, Project Management, Public Relations, Quality Assurance, Sales, Salesforce.com, Strategy, Talent Management, Team Management, Testing, Visio
Education
University of South Florida 2000 — 2004
Valencia College 2000 — 2003
Consulate Health Care December 2013 - Present
Point North Consulting January 2013 - December 2013
Altos Communications, Inc. January 2012 - January 2013
Self Employed January 2008 - January 2012
TransTegrity June 2001 - December 2007
InCharge Institute November 1999 - June 2001
AT&T November 1983 - November 1999
Education
Nova Southeastern University 1995 — 1999
Doctor of Philosophy (Ph.D.), Computer Information Systems, 4.0 / 4.0 GPA
Webster University 1992 — 1993
MA, Computer Resource Management
Webster University 1990 — 1992
MBA, Business Information Systems
Nova Southeastern University 1987 — 1989
BS, Business Administration
Beacon Health Options March 2014 - Present
Robert Half March 2014 - July 2014
AAA-Automobile Club of Southern California December 2013 - February 2014
St. Joseph Health July 2010 - December 2013
Roy Synergy Group May 2008 - September 2009
InCharge Institute August 2006 - February 2008
Orlando Health September 2001 - August 2006
Skills
Recruiting, Employee Relations, HRIS, Human Resources, Benefits Administration, Talent Acquisition, Performance Management, Talent Management, Process Improvement, Taleo, Change Management, PeopleSoft, College Recruiting, Sourcing, Training
Education
Lee University 1993 — 1996
Bachelor of Applied Science (BASc), Business
Valencia Community College
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Xerox Business Services - ITO / Disney IT December 2014 - Present
Rob Mellor Technology December 2013 - Present
Anthem Education Group October 2013 - February 2014
Wyndham Vacation Ownership November 2012 - July 2013
InCharge Institute April 2012 - September 2012
Walt Disney World September 2011 - March 2012
Youth Sports Network September 2007 - September 2011
Siemens Energy March 2011 - August 2011
Orange County Public Schools January 2009 - March 2011
Valencia Community College June 2009 - December 2010
Skills
Active Directory, Windows Server 2003, Windows XP Professional, TCP/IP, Subnetting, IP Networking, Wireless Networking, Network Security, Network Administration, Network Engineering, Network Architecture, Network Protocols, Troubleshooting, Desktop Support, USMT, Windows 7, Microsoft Office 2007, Software Project..., Computer Hardware, Computer Maintenance, DNS, Routers, Routing Protocols, Group Policy, Teaching/mentoring, Technical Training, HTML, VBScript, Dreamweaver, Windows Server, Technical Support, Operating Systems, XP, Switches, IP, Cisco Technologies, Software Installation, Windows, Visio, Windows XP, Microsoft Office
Education
Keller Graduate School of Management of DeVry University 2005 — 2007
Master's Degree in Information Systems Management, Networking, developing tools, VB.Net, Web Developing, Project Management, 3.87 GPA
DeVry University 2003 — 2004
Bachelor of Science Degree in Technical Management, Management, Computer Networking, 4.0 GPA
ITT Technical Institute-Orlando 2000 — 2002
Associate of Science Degree in Information Technology - Computer Network Systems, Computer Networking, 4.0 GPA
CDS January 2013 - Present
Jenkins Hyundai December 2011 - September 2012
Orlando Flooring Solutions,Inc October 2003 - January 2011
Incharge Institute November 2000 - October 2003
Education
Seminole Community College 1999 — 2000
InCharge Institute June 2003 - Present
GoCo-op, Inc. March 2000 - March 2003
Electronic Data Systems (EDS) November 1998 - March 2000
PageNet 1997 - 2000
Network Incorporated (PageNet) June 1997 - October 1998
Education
University of Oklahoma - Price College of Business 1993 — 1997
BBA, Management Information Systems
Pilamaya LLC April 2010 - Present
Investools 2007 - 2010
JP Morgan Chase 2004 - 2006
InCharge Institute 2002 - 2003
Merrill Lynch 1996 - 2001
Skills
Strategic Planning, Interactive Marketing, Strategy, Marketing Strategy, Competitive Analysis, Advertising
Education
Harvard Business School 1985 — 1987
MBA, Business Administration
Bucknell University 1977 — 1981
BS, Engineering
Avon High School
City of Orlando 2008 - September 2010
InCharge Institute April 1999 - February 2008
InCharge Institute 1999 - 2008
InCharge Institute 1999 - 2008
John H. Harland January 1998 - January 1999
TASC, Inc. January 1987 - January 1998
Skills
Quality Assurance, Analysis, Leadership, Operations Management, Call Centers, Microsoft SQL Server, Strategic Planning, Software Development, SharePoint, Budgets, Program Management, Management, Networking, Process Improvement, IT Operations, Change Management, Strategy, Customer Satisfaction, Outsourcing, Software Documentation, Business Analysis, Visio, SDLC, Information Technology, Team Leadership, Business Intelligence, Team Building, Product Development, Agile Methodologies, Project Management, Vendor Management
Education
National-Louis University 1992 — 1993
MS, Management
Syracuse University 1979 — 1983
BS, Computer Science
UniKey Technologies January 2014 - Present
Unikey Technologies February 2013 - January 2014
NetCracker May 2012 - February 2013
Convergys January 2012 - May 2012
InCharge Institute October 2000 - January 2012
A.M. Young Consulting January 2000 - October 2000
Trust International (Bertelsman) January 1999 - January 2000
University of Florida January 1994 - January 1996
Kingham Data Management January 1994 - January 1995
Skills
C#, TFS, Microsoft SQL Server, xRM, Microsoft Dynamics CRM..., ASP.NET, Visual Studio, Scrum, JavaScript, OOP, SOA, .NET, REST, T-SQL, Management, Android, Stored Procedures, Windows Azure, Visual Studio 2013, Cloud Computing, MVC, Web Services, SDLC, IIS, WCF, Microsoft CRM, Microsoft Technologies, XML, Web Applications, Objective-C, Software Engineering, Enterprise Software, MS Project, PL/SQL, Visual Studio 2010, SQL Server 2000-2008, Object Oriented Design, Certified Scrum Master..., TFS Teambuild, NLB, Visual Studio 2012, MVC 4, Software Development, WPF, Silverlight, Java, Visual Basic, C++
Education
University of Central Florida 1994 — 1999
InCharge Institute of America June 2015 - Present
Inchrge Institute of America August 2011 - Present
InCharge Institute of America April 2007 - Present
InCharge Institute February 2008 - August 2011
InCharge Institute of America March 2005 - April 2007
InCharge Institute of America March 2003 - March 2005
Skills
Servers, Networking, Project Planning, Data Center, Help Desk Support, Microsoft Office, SharePoint, Call Centers, Call Center, Customer Service, Microsoft Excel, Software Documentation, Integration, Management, Visio, Team Leadership, Access, Process Improvement
Education
Stephen F. Austin State University 1998 — 2001
BA, Criminal Justice, Psychology
InCharge Institute 2001 - Present
Southern New Hampshire University September 2013 - Present
STAR Systems 2000 - 2001
Walt Disney World February 1986 - August 1996
Skills
Software Installation, Inventory Control, Hardware Installation, Computer Repair, Customer Service, Troubleshooting, Windows, Call Center, Administration, SharePoint, Microsoft Office, Disaster Recovery, Hardware, Customer Relations, Active Directory, Computer Hardware, XP, Windows Server, Desktop Support, VPN, Operating Systems, Laptops, Documentation, Windows 7, Norton Ghost, Printers, Software Documentation, Call Centers, System Administration, Help Desk Support, Visio, Technical Support, Networking, Microsoft Exchange, IIS, Access
Education
Southern New Hampshire University 2013 — 2015
B.S. in Businerss Studies & Computer Information Technology, Computers
Valencia Community College 2003 — 2008
AS, Computer Engineering Technology
Informa Software May 2004 - Present
InCharge Institute May 2003 - September 2003
University of Central Florida January 2003 - May 2003
TransTegrity April 2002 - April 2003
GoCo-op September 1998 - December 2001
Skills
Microsoft SQL Server, .NET, ASP.NET, Visual Studio, TFS, C#, HTML, IIS, WCF, Business Analysis, SQL, Software Development, T-SQL, XML, JavaScript, LINQ, SharePoint, WPF, ASP.NET MVC
Education
University of Central Florida - College of Business Administration 1995 — 1998
Bachelor of Arts (BA), Management of Information Systems
Sebring High School
LexusNexus (MEDai) March 2008 - Present
InCharge Institute June 2002 - March 2008
GoCo-op, Inc. August 1998 - September 2001
Skills
Oracle, Software Development, Microsoft SQL Server, Business Intelligence, ASP.NET, Agile Methodologies, C#, SDLC, XML, SQL, Visual Studio, Software Engineering, PL/SQL, Software Project..., Databases, SQL PL, Healthcare Information..., Predictive Modeling, T-SQL Stored Procedures, Object Oriented Design
Education
University of Central Florida 1999 — 2001
BS, MIS
DBCC
AS
InCharge Institute Manager, Care Center OperationsInCharge Debt Solutions2005 - 2006
ECOM 2002 - 2004
Education
Boston University 2002 — 2004
Bonnier Publications June 2009 - Present
Hilton Grand Vacations August 2007 - March 2009
InCharge Institute December 2003 - August 2007
Colamco 1999 - 2002
Education
Valencia College 1998 — 2000
AS, Computer Programming and Analysis
Michigan State University 1993 — 1994
Engineering
The Walt Disney Company March 2005 - Present
InCharge Institute January 2003 - January 2005
First USA August 1997 - January 2003
Education
University of Phoenix 2004 — 2008
BSM, Business Management/Marketing
Gander Mountain April 2012 - Present
Rotech Healthcare Inc. July 2006 - April 2012
InCharge Institute July 2000 - July 2006
Cubic corporation December 1998 - July 2000
Skills
Benefits Administration, Deferred Compensation, Employee Benefits, Employee Engagement, Employee Relations, Employment Law, FMLA, HR Policies, HRIS, Human Resources, New Hire Orientations, Onboarding, Performance Management, Personnel Management, Recruiting, Strategic Planning, Succession Planning, Talent Acquisition, Talent Management, Customer Service
Education
Professional Certification 2003 — 2003
PHR, PHR
University of Central Florida - College of Business Administration 1995 — 1998
Human Resources, Human Resources Management
Medtronic ST Neurosurgery January 2012 - Present
Vanderbilt University August 2005 - January 2012
Medtronic June 2010 - September 2010
Oak Ridge National Laboratory June 2005 - August 2005
Southern Adventist University January 2003 - May 2004
University of Illinois at Urbana-Champaign May 2003 - July 2003
Florida Hospital May 2002 - August 2002
Software Technology Center January 2001 - May 2002
Virtual Impact Productions June 2001 - August 2001
InCharge Institute June 2000 - November 2000
Skills
Image Processing, Surgical Navigation, Matlab, C++, Visualization Toolkit..., Algorithm Development, C#
Education
Vanderbilt University 2008 — 2012
PhD, Biomedical Engineering
Vanderbilt University 2005 — 2007
M.S., Biomedical Engineering
Southern Adventist University 2000 — 2004
B.S., Computer Science
University of Illinois at Urbana-Champaign
University of Illinois at Urbana-Champaign
Major Aerospace Company January 2013 - Present
Kaman Precision Products, Inc January 2012 - January 2013
Northrop Grumman Corporation March 2011 - October 2011
Northrop Grumman Corporation June 2008 - February 2011
Northrop Grumman Corporation November 2005 - June 2008
InCharge Institute 2000 - 2005
Emery Worldwide September 1997 - July 2000
Doubletree Guest Suites 1990 - 1996
Eckerd Drugs 1988 - 1993
Skills
FMEA, Value Stream Mapping, Visio, Access, Microsoft Excel, Business Process Mapping, PowerPoint, Crystal Reports, CRM, Projects, Process Analysis, Gap Analysis, QFD, Pareto Analysis, RCCA, CQE, Team Leadership, Situational Leadership, Bringing Order to Chaos, TIP-QA, Costpoint, Teamcenter, WBS, MOST, MTM, Data Mining, Query Writing, Flow Charts, SPC, Executive Reporting, Microsoft Office, Balanced Scorecard, AS 9100 Requirements, Quality Management..., Internal Auditing, ISO 9000 Requirements, Cross-functional Team..., Conceptualizing..., Fault Tree Analysis, Quality Management, Iso 9000, Manufacturing, Six Sigma, Quality System, Performance Management, Internal Audit, Quality Assurance, Process Improvement, Root Cause Analysis, Analysis
Education
University of California, Irvine
Certificate, Project Management
Southern Polytechnic State University 2009 — 2014
Master of Science (M.S.), Quality Assurance
University of South Florida
Bachelor of Science (B.S.), Applied Sciences
University of Central Florida 1990 — 1992
Industrial Engineering
InCharge Institute February 2000 - Present
Shaklee Distributor 1990 - 2011
Popular Bank May 1994 - March 1998
Popular Bank March 1989 - April 1994
Skills
Credit Counseling, Financial Education, Customer Service, Call Center, Budgeting, Budgets, Coaching, Team Building, Call Centers, Credit, Finance, Leadership, Training, Credit Cards, Banking, Strategic Planning, Access, Analysis, Process Improvement, Financial Analysis, Outlook, Team Leadership
Education
Inter-American University of Puerto Rico-Metropolitan Campus 1976 — 1987
BA, Economics
JCN Marketing Solutions LLC July 2001 - Present
InCharge Institute 2000 - 2001
Banco Popular North America 1998 - 2000
Bruegger's Bagels 1996 - 1998
Ypartnership 1995 - 1996
Parent Resource Center 1992 - 1994
Skills
Advertising, Marketing Strategy, Market Research, Strategic Planning, Team Building, Customer Service, Social Media, Microsoft Office, Microsoft Excel, Public Speaking, Microsoft Word, Social Media Marketing, Sales, Budget, PowerPoint, Forecasting, Event Planning, Research, Project Management, Non-profits, Management, Public Relations, Budgets, Nonprofits
Education
Rollins College - Crummer Graduate School of Business 1998 — 1999
MBA, Specialization in Marketing
University of Massachusetts, Amherst 1987 — 1988
B.A., Communications & Psychology
Conservatorio Castella
Lincoln High school
High School Diploma
TravelClick February 2014 - Present
InCharge Institute February 2010 - February 2013
Skills
Customer Service, Nonprofits, Microsoft Office, Microsoft Excel, Public Speaking, Leadership, Call Centers, Strategic Planning, PowerPoint, Outlook, Access, Credit, Coaching, Budgets, Management, Marketing, Microsoft Word, Financial Analysis, Process Improvement, Analysis
Education
University of Puerto Rico-Carolina
Bachelor's degree in Hotels & Restaurants Management