Infinity Contact
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Infinity Contact Employees
Employee
Years
Job
Industry
Ivy Lantz Ivy Lantz's Infinity Contact Experience January 2007 - August 2009
Job Audio and Video Conference Coordinator
Industry Telecommunications
Experience
Gwen's Pet Grooming August 2014 - Present
Verizon Small Business August 2009 - Present
Pawsitive Paws Academy May 2013 - March 2014
Transamerica November 2009 - May 2013
Infinity Contact January 2007 - August 2009
TMone June 2006 - December 2006
Skills
Mutual Funds, Retirement Planning, Investments, Retirement, Fixed Annuities, Series 7, Series 63, Life Insurance, Financial Services, Strategic Financial..., Financial Analysis, Wealth Management, Risk Management, 401k, Securities, Portfolio Management, Business Analysis, Asset Management, Call Centers, Customer Service
Education
Kirkwood Community College
NA, Business, Management, Marketing, and Related Support Services
Gwen's Pet Grooming August 2014 - Present
Verizon Small Business August 2009 - Present
Pawsitive Paws Academy May 2013 - March 2014
Transamerica November 2009 - May 2013
Infinity Contact January 2007 - August 2009
TMone June 2006 - December 2006
Skills
Mutual Funds, Retirement Planning, Investments, Retirement, Fixed Annuities, Series 7, Series 63, Life Insurance, Financial Services, Strategic Financial..., Financial Analysis, Wealth Management, Risk Management, 401k, Securities, Portfolio Management, Business Analysis, Asset Management, Call Centers, Customer Service
Education
Kirkwood Community College
NA, Business, Management, Marketing, and Related Support Services
Tom Theis Tom Theis's Infinity Contact Experience October 2012 - Present
Job Diamond V Mills
Industry Warehousing
Experience
Diamond v Mills July 2015 - Present
Randstad USA November 2014 - Present
Infinity Contact October 2012 - Present
Skills
Account Management, B2B, Call Centers, Customer Satisfaction, Customer Service, Cold Calling, Leadership, Sales, Sales Management, Team Building, Team Leadership, Training
Education
Kirkwood Community College
Diamond v Mills July 2015 - Present
Randstad USA November 2014 - Present
Infinity Contact October 2012 - Present
Skills
Account Management, B2B, Call Centers, Customer Satisfaction, Customer Service, Cold Calling, Leadership, Sales, Sales Management, Team Building, Team Leadership, Training
Education
Kirkwood Community College
Jennifer Lacayo Jennifer Lacayo's Infinity Contact Experience January 2008 - July 2011
Job
Industry Consumer Services
Experience
Avēsis Incorporated March 2014 - August 2015
CRST International July 2013 - January 2014
Transamerica October 2012 - December 2012
hibu July 2011 - July 2012
Infinity Contact January 2008 - July 2011
Skills
Customer Service, Computers, Modeling, Proficient Typing Skills, Fitness, Selling, Call Centers
Education
George Washington High School 1998 — 2002
High School Diploma, High School/Secondary Diplomas and Certificates
Kirkwood Community College 2002 — 2004
Liberal Arts and Sciences/Liberal Studies
Capri College-Cedar Rapids 2004 — 2005
Technical Diploma, Massage Therapy/Therapeutic Massage
Avēsis Incorporated March 2014 - August 2015
CRST International July 2013 - January 2014
Transamerica October 2012 - December 2012
hibu July 2011 - July 2012
Infinity Contact January 2008 - July 2011
Skills
Customer Service, Computers, Modeling, Proficient Typing Skills, Fitness, Selling, Call Centers
Education
George Washington High School 1998 — 2002
High School Diploma, High School/Secondary Diplomas and Certificates
Kirkwood Community College 2002 — 2004
Liberal Arts and Sciences/Liberal Studies
Capri College-Cedar Rapids 2004 — 2005
Technical Diploma, Massage Therapy/Therapeutic Massage
Tammy Hilleshiem Tammy Hilleshiem's Infinity Contact Experience August 2011 - Present
Job Team Lead at Infinity Contact
Industry Outsourcing/Offshoring
Experience
Infinity Contact August 2011 - Present
PRC, LLC July 2007 - December 2010
Education
Kirkwood Community College 2007 — 2010
Web Graphic Design, Information Technology
John F. Kennedy High School 1991 — 1994
Infinity Contact August 2011 - Present
PRC, LLC July 2007 - December 2010
Education
Kirkwood Community College 2007 — 2010
Web Graphic Design, Information Technology
John F. Kennedy High School 1991 — 1994
Kameron Hobbs Kameron Hobbs's Infinity Contact Experience August 2012 - November 2014
Job Marketing Manager at AAISP
Industry Marketing and Advertising
Experience
AA-ISP (American Association of Inside Sales Professionals) December 2014 - Present
Infinity Contact August 2012 - November 2014
Infinity Contact August 2012 - October 2013
Principal Financial Group August 2006 - November 2007
APAC Customer Service March 2006 - August 2006
Skills
MS Office, Employee Benefits, Team Leadership, Training, Train New Employees, Delivering Results, Dispute Resolution, Customer Service, Customer Satisfaction, Computers, Human Resources, Client-focused, Customer Retention, Outlook, Time Management, Microsoft Office, Business Development, Account Management, New Business Development, Management, CRM, Sales, Team Building, Leadership, Marketing
Education
Mount Mercy University 2011 — 2013
Bachelor's degree, Human Resources Management and Services, Business Management
Kirkwood Community College 2008 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
AA-ISP (American Association of Inside Sales Professionals) December 2014 - Present
Infinity Contact August 2012 - November 2014
Infinity Contact August 2012 - October 2013
Principal Financial Group August 2006 - November 2007
APAC Customer Service March 2006 - August 2006
Skills
MS Office, Employee Benefits, Team Leadership, Training, Train New Employees, Delivering Results, Dispute Resolution, Customer Service, Customer Satisfaction, Computers, Human Resources, Client-focused, Customer Retention, Outlook, Time Management, Microsoft Office, Business Development, Account Management, New Business Development, Management, CRM, Sales, Team Building, Leadership, Marketing
Education
Mount Mercy University 2011 — 2013
Bachelor's degree, Human Resources Management and Services, Business Management
Kirkwood Community College 2008 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
Jasmine Harris's Infinity Contact Experience 2013 - 2014
Job Always Get The Job Done
Industry Information Technology and Services
Experience
MedCerts 2015 - Present
Infinity Contact 2013 - 2014
Employment and Training Designs 2012 - January 2013
Institute for Public Policy and Social Research May 2009 - June 2011
Skills
Career Development, Resume Writing, Interviews, Case Management, Microsoft Office, Public Speaking, Youth Mentoring, SPSS, Research, Motivational Speaking, Case Managment, Survey Research, Youth Programs, WIA, Qualitative &..., Research Design, Search Advertising, Facebook Marketing, Google Adwords, Google Analytics
Education
Oakland University 2012 — 2013
Certification, Facilitating Career Development
Michigan State University 2006 — 2011
BA, PSYCHOLOGY
MedCerts 2015 - Present
Infinity Contact 2013 - 2014
Employment and Training Designs 2012 - January 2013
Institute for Public Policy and Social Research May 2009 - June 2011
Skills
Career Development, Resume Writing, Interviews, Case Management, Microsoft Office, Public Speaking, Youth Mentoring, SPSS, Research, Motivational Speaking, Case Managment, Survey Research, Youth Programs, WIA, Qualitative &..., Research Design, Search Advertising, Facebook Marketing, Google Adwords, Google Analytics
Education
Oakland University 2012 — 2013
Certification, Facilitating Career Development
Michigan State University 2006 — 2011
BA, PSYCHOLOGY
ASHLEA CALEF's Infinity Contact Experience September 2014 - Present
Job TALENT DEVELOPMENT MANAGER at Infinity Contact
Industry Outsourcing/Offshoring
Experience
Infinity Contact September 2014 - Present
McGrath Family of Dealerships (McGrath Auto Group) March 2012 - July 2014
TEKsystems July 2011 - March 2012
The Buckle, Inc. June 2000 - October 2010
Target February 2010 - July 2010
Target January 2008 - February 2010
Skills
Management, Recruiting, Leadership, Team Building, Customer Service, Training, Strategic Planning, Talent Management, Sales, Human Resources, Coaching, Employee Relations, Process Improvement, Customer Satisfaction, Employee Training, Sales Management
Education
Ball State University 2005 — 2007
Bachelor of Arts (B.A.), Fashion Merchandising/Marketing
Prairie High School 1998 — 2002
High School
Infinity Contact September 2014 - Present
McGrath Family of Dealerships (McGrath Auto Group) March 2012 - July 2014
TEKsystems July 2011 - March 2012
The Buckle, Inc. June 2000 - October 2010
Target February 2010 - July 2010
Target January 2008 - February 2010
Skills
Management, Recruiting, Leadership, Team Building, Customer Service, Training, Strategic Planning, Talent Management, Sales, Human Resources, Coaching, Employee Relations, Process Improvement, Customer Satisfaction, Employee Training, Sales Management
Education
Ball State University 2005 — 2007
Bachelor of Arts (B.A.), Fashion Merchandising/Marketing
Prairie High School 1998 — 2002
High School
Jorel Robinson's Infinity Contact Experience June 2014 - January 2015
Job Internet Sales and Service Consultant GoDaddy
Industry Internet
Experience
GoDaddy January 2015 - Present
GABI Get Active Be Involved April 2013 - Present
Big Bang Ent 2002 - Present
Infinity Contact June 2014 - January 2015
Infinity Contact October 2013 - June 2014
Jane Boyd Community House January 2004 - March 2008
Skills
Organizational..., Public Speaking, Nonprofits, Songwriting, Creative Writing, Lobbying, Political Campaigns, Voter Registration, Voter Education, Athletics, Basketball Coaching, Coaching Baseball, Experience Working with..., Research, Charities, Fundraising, Coaching, Politics, Public Relations, Community Development, Volunteer Management, Community Outreach, Sales, Legislation, Campaign Strategies
Education
Kirkwood Community College
McKinley
GoDaddy January 2015 - Present
GABI Get Active Be Involved April 2013 - Present
Big Bang Ent 2002 - Present
Infinity Contact June 2014 - January 2015
Infinity Contact October 2013 - June 2014
Jane Boyd Community House January 2004 - March 2008
Skills
Organizational..., Public Speaking, Nonprofits, Songwriting, Creative Writing, Lobbying, Political Campaigns, Voter Registration, Voter Education, Athletics, Basketball Coaching, Coaching Baseball, Experience Working with..., Research, Charities, Fundraising, Coaching, Politics, Public Relations, Community Development, Volunteer Management, Community Outreach, Sales, Legislation, Campaign Strategies
Education
Kirkwood Community College
McKinley
Jesse Monk Jesse Monk's Infinity Contact Experience 2005 - 2006
Job Sr. SQL Developer/Analyst at UFG; AINS, INSIT, AIT
Industry Insurance
Experience
United Fire Group 2010 - Present
CRST 2006 - 2010
Infinity Contact 2005 - 2006
McLeodUSA 1997 - 2004
Ron Weber and Associates 1994 - 1996
Skills
SQL, Software Development, Microsoft SQL Server, Business Intelligence, SDLC, Integration, Database Design, Data Warehousing, SSIS, T-SQL, Visual Studio, Software Project..., Business Analysis, Software Documentation, Requirements Analysis, SQL Replication, Process Improvement
Education
University of Iowa
B.L.S., Entrepreneurship/Entrepreneurial Studies
United Fire Group 2010 - Present
CRST 2006 - 2010
Infinity Contact 2005 - 2006
McLeodUSA 1997 - 2004
Ron Weber and Associates 1994 - 1996
Skills
SQL, Software Development, Microsoft SQL Server, Business Intelligence, SDLC, Integration, Database Design, Data Warehousing, SSIS, T-SQL, Visual Studio, Software Project..., Business Analysis, Software Documentation, Requirements Analysis, SQL Replication, Process Improvement
Education
University of Iowa
B.L.S., Entrepreneurship/Entrepreneurial Studies
Armond Dawson Armond Dawson's Infinity Contact Experience January 2006 - December 2009
Job Director, Business Development at SecurityCoverage
Industry Computer Software
Experience
SecurityCoverage August 2012 - Present
SecurityCoverage, Inc. November 2011 - July 2012
Thomas L. Cardella & Associates May 2010 - September 2011
Infinity Contact January 2006 - December 2009
APAC Customer Services 1995 - 2005
Skills
Product Development, Sales, Contract Negotiation, Marketing, Business Alliances, Strategic Planning, Enterprise Solution..., Enterprise Technology..., Security, Start-up Environment, Team Building, Partner Programs, Call Centers, Call Center Development, Leadership, Competitive Analysis, Strategy, Business Development, Sales Operations, Salesforce.com, CRM, Account Management, Strategic Partnerships, Solution Selling, Direct Sales, Lead Generation
Education
Boston University 1993 — 1995
Business Administration and Management, General
Ellsworth Community College 1991 — 1992
Business Administration and Management, General
SecurityCoverage August 2012 - Present
SecurityCoverage, Inc. November 2011 - July 2012
Thomas L. Cardella & Associates May 2010 - September 2011
Infinity Contact January 2006 - December 2009
APAC Customer Services 1995 - 2005
Skills
Product Development, Sales, Contract Negotiation, Marketing, Business Alliances, Strategic Planning, Enterprise Solution..., Enterprise Technology..., Security, Start-up Environment, Team Building, Partner Programs, Call Centers, Call Center Development, Leadership, Competitive Analysis, Strategy, Business Development, Sales Operations, Salesforce.com, CRM, Account Management, Strategic Partnerships, Solution Selling, Direct Sales, Lead Generation
Education
Boston University 1993 — 1995
Business Administration and Management, General
Ellsworth Community College 1991 — 1992
Business Administration and Management, General
Amy Serfoss's Infinity Contact Experience August 2014 - Present
Job Controller at Infinity Contact
Industry Marketing and Advertising
Experience
Infinity Contact August 2014 - Present
AEGON Asset Management August 2013 - August 2014
Infinity Contact October 2011 - August 2013
Infinity Contact April 2004 - October 2011
Skills
Managerial Finance, Revenue Recognition, Accounts Receivable, QuickBooks, Leadership, Finance, Accounting, Business Strategy, General Ledger, Financial Reporting, GAAP, Financial Statements, Cash Flow, Account Reconciliation, Accounts Payable, Process Improvement, Budgets, Payroll, Financial Analysis, Financial Accounting, Financial Modeling, Variance Analysis, Corporate Finance
Education
Mount Mercy College
BBA, Accounting and Finance
Infinity Contact August 2014 - Present
AEGON Asset Management August 2013 - August 2014
Infinity Contact October 2011 - August 2013
Infinity Contact April 2004 - October 2011
Skills
Managerial Finance, Revenue Recognition, Accounts Receivable, QuickBooks, Leadership, Finance, Accounting, Business Strategy, General Ledger, Financial Reporting, GAAP, Financial Statements, Cash Flow, Account Reconciliation, Accounts Payable, Process Improvement, Budgets, Payroll, Financial Analysis, Financial Accounting, Financial Modeling, Variance Analysis, Corporate Finance
Education
Mount Mercy College
BBA, Accounting and Finance
Matt Bauler Matt Bauler's Infinity Contact Experience June 2013 - December 2013
Job WMS Product Manager at Fuse5 Inc.
Industry Computer Software
Experience
Fuse5, Inc January 2014 - Present
Army National Guard February 2009 - January 2015
Infinity Contact June 2013 - December 2013
Skills
Product Management, Account Management, Sales, Sales Management, Software Documentation, Customer Retention, Team Building, Customer Service, Software Development, Customer Satisfaction
Education
Kirkwood Community College 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Human Biology
University of Iowa 2008 — 2009
Fuse5, Inc January 2014 - Present
Army National Guard February 2009 - January 2015
Infinity Contact June 2013 - December 2013
Skills
Product Management, Account Management, Sales, Sales Management, Software Documentation, Customer Retention, Team Building, Customer Service, Software Development, Customer Satisfaction
Education
Kirkwood Community College 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Human Biology
University of Iowa 2008 — 2009
Daniel Legner Daniel Legner's Infinity Contact Experience March 2010 - October 2010
Job Merchandiser for Fabiano brothers
Industry Marketing and Advertising
Experience
Fabiano Brothers, Inc. December 2012 - Present
Nike June 2011 - September 2012
Nuance Communications March 2010 - October 2010
Infinity Contact March 2010 - October 2010
Candlelite Banquet Hall August 2009 - December 2009
Vonage September 2008 - July 2009
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Photoshop, Research, Social Media, HTML, Java
Education
Delta College 2009 — 2013
Marketing/Marketing Management, General
Kirkwood Community College 2011 — 2012
Basic Skills and Developmental/Remedial Education
Heritage High School 2003 — 2007
General Education
Delta Community College
Liberal Arts
Fabiano Brothers, Inc. December 2012 - Present
Nike June 2011 - September 2012
Nuance Communications March 2010 - October 2010
Infinity Contact March 2010 - October 2010
Candlelite Banquet Hall August 2009 - December 2009
Vonage September 2008 - July 2009
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Photoshop, Research, Social Media, HTML, Java
Education
Delta College 2009 — 2013
Marketing/Marketing Management, General
Kirkwood Community College 2011 — 2012
Basic Skills and Developmental/Remedial Education
Heritage High School 2003 — 2007
General Education
Delta Community College
Liberal Arts
Jerry Crocker Jerry Crocker's Infinity Contact Experience 2005 - 2005
Job Account Manager at Carrier Access, Inc
Industry Information Technology and Services
Experience
Tektivity March 2014 - Present
Senzel Limousine January 2013 - March 2014
LimoLink January 2006 - December 2012
Infinity Contact 2005 - 2005
Skills
Marketing, Sales, Event Planning, Account Management, Contract Negotiation, New Business Development, Customer Service, Event Management, Salesforce.com, Cold Calling, Carpet Cleaning, CRM, Microsoft Office, Selling, Management, Sales Operations
Education
. 2002 — 2006
Associate's degree, Criminal Justice and Corrections
Columbia Southern University
Bachelor of Business Administration (BBA), Business Administration and Project Mangement
Tektivity March 2014 - Present
Senzel Limousine January 2013 - March 2014
LimoLink January 2006 - December 2012
Infinity Contact 2005 - 2005
Skills
Marketing, Sales, Event Planning, Account Management, Contract Negotiation, New Business Development, Customer Service, Event Management, Salesforce.com, Cold Calling, Carpet Cleaning, CRM, Microsoft Office, Selling, Management, Sales Operations
Education
. 2002 — 2006
Associate's degree, Criminal Justice and Corrections
Columbia Southern University
Bachelor of Business Administration (BBA), Business Administration and Project Mangement
Don McMahan Don McMahan's Infinity Contact Experience February 2012 - December 2014
Job Project Manager at UnityPoint Health
Industry Outsourcing/Offshoring
Experience
UnityPoint Health February 2015 - Present
Infinity Contact February 2012 - December 2014
Transamerica September 2010 - February 2012
McLeodUSA, PAETEC February 1999 - June 2010
Nortel Networks March 1986 - February 1999
Skills
Business Analysis, Quality Assurance, Process Improvement, Testing, Call Centers, SDLC, Requirements Analysis, Vendor Management, Visio, Management, Project Management, System Testing, CRM, User Acceptance Testing, Team Leadership, Software Development, Software Project..., Data Analysis, Tableau, Process Engineering, Strategic Planning, Data Warehousing, Data Management, Business Process...
Education
Texas A&M University-Commerce
Bachelor of Business Administration (BBA)
UnityPoint Health February 2015 - Present
Infinity Contact February 2012 - December 2014
Transamerica September 2010 - February 2012
McLeodUSA, PAETEC February 1999 - June 2010
Nortel Networks March 1986 - February 1999
Skills
Business Analysis, Quality Assurance, Process Improvement, Testing, Call Centers, SDLC, Requirements Analysis, Vendor Management, Visio, Management, Project Management, System Testing, CRM, User Acceptance Testing, Team Leadership, Software Development, Software Project..., Data Analysis, Tableau, Process Engineering, Strategic Planning, Data Warehousing, Data Management, Business Process...
Education
Texas A&M University-Commerce
Bachelor of Business Administration (BBA)
Todd Shultz Todd Shultz's Infinity Contact Experience March 2004 - February 2005
Job Owner at A Father & Son Painting
Industry Construction
Experience
A Father & Son Painting June 2012 - Present
Mike Wolfe Painting April 2011 - June 2012
DPI Quality Custom Finishes March 2007 - August 2011
Riverdeep September 2006 - February 2007
Infinity Contact March 2004 - February 2005
Access Direct September 2002 - November 2004
McLeod Publishing January 2000 - January 2002
Access Direct January 1998 - January 2000
MCI Worldcom March 1995 - November 1998
Skills
Painting, Residential Homes, Restoration, Interior Design, Decks, Finish, Walls, Customer Service, Exterior Finishes, Interior Finishes, Commercial, Residential, Wood Staining, Wood Finishing, Deck Staining, Customer Satisfaction, Custom Paint, Faux Finish, Call Centers, Supervisory Skills, Team Leadership, Team Motivation, Employee Management, Employee Training
Education
Kirkwood Community College
ged
Kirkwood Community College
GED
A Father & Son Painting June 2012 - Present
Mike Wolfe Painting April 2011 - June 2012
DPI Quality Custom Finishes March 2007 - August 2011
Riverdeep September 2006 - February 2007
Infinity Contact March 2004 - February 2005
Access Direct September 2002 - November 2004
McLeod Publishing January 2000 - January 2002
Access Direct January 1998 - January 2000
MCI Worldcom March 1995 - November 1998
Skills
Painting, Residential Homes, Restoration, Interior Design, Decks, Finish, Walls, Customer Service, Exterior Finishes, Interior Finishes, Commercial, Residential, Wood Staining, Wood Finishing, Deck Staining, Customer Satisfaction, Custom Paint, Faux Finish, Call Centers, Supervisory Skills, Team Leadership, Team Motivation, Employee Management, Employee Training
Education
Kirkwood Community College
ged
Kirkwood Community College
GED
Tom Leidigh's Infinity Contact Experience December 1996 - Present
Job CEO at Infinity Contact
Industry Marketing and Advertising
Experience
Infinity Contact December 1996 - Present
Personal Safety Corporation February 1991 - May 1996
First Interstate Bank June 1986 - May 1988
Skills
Call Center, Lead Generation, New Business Development, BPO, Call Center Development, Account Management, CRM, Sales Management, Direct Marketing, Strategic Planning, B2B, Business Development, Sales, Marketing Strategy, Team Building, Customer Satisfaction, Negotiation, Selling, Telecommunications, Direct Sales, Sales Process, Customer Retention, Strategy, Sales Operations, Call Centers, Team Leadership, Telemarketing, Process Improvement, Management, Salesforce.com, Cold Calling, Training, Business Strategy, Inbound Marketing, Solution Selling, Customer Service, Marketing, Leadership, Start-ups, Contract Negotiation, Operations Management
Education
Arizona State University - W. P. Carey School of Business 1987 — 1988
MBA, Finance and Marketing
University of Iowa - Henry B. Tippie College of Business 1982 — 1986
BBA, Finance and Marketing
Infinity Contact December 1996 - Present
Personal Safety Corporation February 1991 - May 1996
First Interstate Bank June 1986 - May 1988
Skills
Call Center, Lead Generation, New Business Development, BPO, Call Center Development, Account Management, CRM, Sales Management, Direct Marketing, Strategic Planning, B2B, Business Development, Sales, Marketing Strategy, Team Building, Customer Satisfaction, Negotiation, Selling, Telecommunications, Direct Sales, Sales Process, Customer Retention, Strategy, Sales Operations, Call Centers, Team Leadership, Telemarketing, Process Improvement, Management, Salesforce.com, Cold Calling, Training, Business Strategy, Inbound Marketing, Solution Selling, Customer Service, Marketing, Leadership, Start-ups, Contract Negotiation, Operations Management
Education
Arizona State University - W. P. Carey School of Business 1987 — 1988
MBA, Finance and Marketing
University of Iowa - Henry B. Tippie College of Business 1982 — 1986
BBA, Finance and Marketing
Scott Oostdyk Scott Oostdyk's Infinity Contact Experience 2013 - 2014
Job Mortgage Banker at Homesite Mortgage
Industry Financial Services
Experience
Homesite Mortgage July 2015 - Present
Ford Motor Company March 2015 - July 2015
Infinity Contact 2013 - 2014
AIT 2012 - 2013
Fifth Third Bank 2010 - 2011
National City Bank 2006 - 2009
Professional Irrigation Systems 2002 - 2006
Schepers’ Lawn Sprinkling February 1997 - December 2002
PGA of America January 1981 - December 1996
Skills
Solution Selling, B2B, Customer Satisfaction, Marketing Strategy, Finance, Leadership, Recruiting, Strategic Planning, Marketing, Business Strategy, Business Analysis, Business Planning, Coaching, Contract Negotiation, Project Management, Advertising, Customer Retention, Strategy, Time Management, Training, Sales Operations, Entrepreneurship, Team Management, Security, Network Security, Risk Management, Managed Services, Firewalls, Penetration Testing, Intrusion Detection, Network Administration, Vendor Management, Networking, Telecommunications, Call Centers, SaaS, Sales Process, Cloud Computing, Consulting, Lead Generation, Customer Service, Sales, Public Speaking, CRM, Team Building, Account Management, Outdoor Recreation, Golf Courses, Social Networking, Corporate Communications
Education
Schoolcraft College 2012 — 2015
Associate's of Applied Science (AASc), Business Administration/Technology, 3.8
Grand Rapids Community College 1981 — 1981
Business Administration and Management, General
Grand Rapids Christian High School 1979 — 1981
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Homesite Mortgage July 2015 - Present
Ford Motor Company March 2015 - July 2015
Infinity Contact 2013 - 2014
AIT 2012 - 2013
Fifth Third Bank 2010 - 2011
National City Bank 2006 - 2009
Professional Irrigation Systems 2002 - 2006
Schepers’ Lawn Sprinkling February 1997 - December 2002
PGA of America January 1981 - December 1996
Skills
Solution Selling, B2B, Customer Satisfaction, Marketing Strategy, Finance, Leadership, Recruiting, Strategic Planning, Marketing, Business Strategy, Business Analysis, Business Planning, Coaching, Contract Negotiation, Project Management, Advertising, Customer Retention, Strategy, Time Management, Training, Sales Operations, Entrepreneurship, Team Management, Security, Network Security, Risk Management, Managed Services, Firewalls, Penetration Testing, Intrusion Detection, Network Administration, Vendor Management, Networking, Telecommunications, Call Centers, SaaS, Sales Process, Cloud Computing, Consulting, Lead Generation, Customer Service, Sales, Public Speaking, CRM, Team Building, Account Management, Outdoor Recreation, Golf Courses, Social Networking, Corporate Communications
Education
Schoolcraft College 2012 — 2015
Associate's of Applied Science (AASc), Business Administration/Technology, 3.8
Grand Rapids Community College 1981 — 1981
Business Administration and Management, General
Grand Rapids Christian High School 1979 — 1981
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Jessica Borkgren Jessica Borkgren's Infinity Contact Experience June 2012 - December 2012
Job Account Support Specialist at hibu
Industry Outsourcing/Offshoring
Experience
hibu January 2013 - March 2014
Infinity Contact June 2012 - December 2012
Yellowbook July 2011 - June 2012
Skills
Cold Calling, Lead Generation, Account Management, Advertising Sales, Sales, Social Media Marketing, Customer Retention, Advertising, Direct Marketing, B2B, Online Advertising, Social Media, Marketing, Social Networking, New Business Development
Education
Kirkwood Community College 2008 — 2009
N/A, Early Childhood Education and Teaching
Linn Mar High School 2004 — 2008
Diploma
hibu January 2013 - March 2014
Infinity Contact June 2012 - December 2012
Yellowbook July 2011 - June 2012
Skills
Cold Calling, Lead Generation, Account Management, Advertising Sales, Sales, Social Media Marketing, Customer Retention, Advertising, Direct Marketing, B2B, Online Advertising, Social Media, Marketing, Social Networking, New Business Development
Education
Kirkwood Community College 2008 — 2009
N/A, Early Childhood Education and Teaching
Linn Mar High School 2004 — 2008
Diploma
Stacey Raus Stacey Raus's Infinity Contact Experience June 2011 - April 2014
Job Vice President of Client Operations
Industry Outsourcing/Offshoring
Experience
Infinity Contact June 2011 - April 2014
Transamerica 2014 - 2014
Transamerica 2014 - 2014
APAC Customer Services August 2010 - March 2011
APAC Customer Services September 2007 - August 2010
APAC Customer Services August 2006 - September 2007
Skills
Call Center, BPO, Workforce Management, Call Center Development, Corporate Development, Business Strategy, Strategic Partnerships, Business Planning, Business Process..., Customer Engagement, Inbound Marketing, Call Centers, Contact Centers, Account Management, Outsourcing, Team Building, Performance Management, Training, Customer Satisfaction, Customer Retention, CRM, Vendor Management
Education
Luther College 1989 — 1993
Bachelor of Arts (B.A.), Public Communication
Infinity Contact June 2011 - April 2014
Transamerica 2014 - 2014
Transamerica 2014 - 2014
APAC Customer Services August 2010 - March 2011
APAC Customer Services September 2007 - August 2010
APAC Customer Services August 2006 - September 2007
Skills
Call Center, BPO, Workforce Management, Call Center Development, Corporate Development, Business Strategy, Strategic Partnerships, Business Planning, Business Process..., Customer Engagement, Inbound Marketing, Call Centers, Contact Centers, Account Management, Outsourcing, Team Building, Performance Management, Training, Customer Satisfaction, Customer Retention, CRM, Vendor Management
Education
Luther College 1989 — 1993
Bachelor of Arts (B.A.), Public Communication
Keoni Young's Infinity Contact Experience January 2013 - May 2013
Job Office Manager at Heather's Image Cleaning Service
Industry Consumer Services
Experience
Heather's Image Cleaning Service August 2012 - Present
iWireless August 2013 - March 2015
Alberts & Associates June 2013 - August 2013
Infinity Contact January 2013 - May 2013
River City Meat LLC June 2007 - July 2012
D'Bronx October 2005 - July 2007
Skills
Strong Communication..., Microsoft Office, Internet, Web Site Production, Typing, 10 Key, Call Centers, Office Management, Customer Satisfaction, QuickBooks, Telephone Skills, Access, Invoicing, Time Management, Administrative..., Teamwork, Data Entry, Microsoft Publisher, Cash Receipts, A/R collections, Copying, People Skills, Phone Etiquette, Office Equipment, Internet Explorer, Telemarketing, PowerPoint, Office Administration, Spreadsheets, Microsoft Word, Microsoft Excel, Administrative..., Fax, Customer Service
Education
Hawkeye Community College 1999 — 2001
Associate of Arts (AA), Administrative Assistant and Secretarial Science, General
Expo High School 1994 — 1996
General, General
Iowa workforce center
Certificate, NCRC
Heather's Image Cleaning Service August 2012 - Present
iWireless August 2013 - March 2015
Alberts & Associates June 2013 - August 2013
Infinity Contact January 2013 - May 2013
River City Meat LLC June 2007 - July 2012
D'Bronx October 2005 - July 2007
Skills
Strong Communication..., Microsoft Office, Internet, Web Site Production, Typing, 10 Key, Call Centers, Office Management, Customer Satisfaction, QuickBooks, Telephone Skills, Access, Invoicing, Time Management, Administrative..., Teamwork, Data Entry, Microsoft Publisher, Cash Receipts, A/R collections, Copying, People Skills, Phone Etiquette, Office Equipment, Internet Explorer, Telemarketing, PowerPoint, Office Administration, Spreadsheets, Microsoft Word, Microsoft Excel, Administrative..., Fax, Customer Service
Education
Hawkeye Community College 1999 — 2001
Associate of Arts (AA), Administrative Assistant and Secretarial Science, General
Expo High School 1994 — 1996
General, General
Iowa workforce center
Certificate, NCRC
Tom W. Haney Tom W. Haney's Infinity Contact Experience May 2014 - Present
Job Sales & Marketing Executive
Industry Internet
Experience
Infinity Contact May 2014 - Present
TDA Global Sports 2012 - March 2014
QuoteWizard January 2007 - 2012
Shanghai Centre October 1990 - December 1999
Skills
New Business Development, Trade Shows, Marketing, Account Management, Social Media Marketing, Social Media, Marketing Strategy, Sales Management, CRMs, Leadership, Recruiting, Business Strategy, Sponsorship Sales &..., Lead Generation, Cross-functional Team..., Email Marketing, Direct Sales, Salesforce.com, International Sales, Sales Operations, National Account..., National Accounts, Customer Service, Customer Experience, Customer Retention, Corporate Branding, Email Strategy, Cold Calling Experience, Insurance, Event Planning, Event Management, Corporate Events, Performing Arts, Promotions, Promoters, International Business, International Trade, International..., Conference Organization, International..., Venue Management, Sponsorship Program..., Cold Calling
Education
University of Michigan 1979 — 1983
Bachelor of Arts (BA), Economics
Infinity Contact May 2014 - Present
TDA Global Sports 2012 - March 2014
QuoteWizard January 2007 - 2012
Shanghai Centre October 1990 - December 1999
Skills
New Business Development, Trade Shows, Marketing, Account Management, Social Media Marketing, Social Media, Marketing Strategy, Sales Management, CRMs, Leadership, Recruiting, Business Strategy, Sponsorship Sales &..., Lead Generation, Cross-functional Team..., Email Marketing, Direct Sales, Salesforce.com, International Sales, Sales Operations, National Account..., National Accounts, Customer Service, Customer Experience, Customer Retention, Corporate Branding, Email Strategy, Cold Calling Experience, Insurance, Event Planning, Event Management, Corporate Events, Performing Arts, Promotions, Promoters, International Business, International Trade, International..., Conference Organization, International..., Venue Management, Sponsorship Program..., Cold Calling
Education
University of Michigan 1979 — 1983
Bachelor of Arts (BA), Economics
Rob Madren Rob Madren's Infinity Contact Experience September 2008 - September 2014
Job Client Account Manager at LimoLink
Industry Hospitality
Experience
LimoLink September 2014 - Present
Infinity Contact September 2008 - September 2014
Infinity Contact September 2009 - August 2011
Skills
B2B, New Business Development, Cold Calling, Sales, Account Management, Call Centers, Customer Retention
Education
Northwest Mississippi Community College
LimoLink September 2014 - Present
Infinity Contact September 2008 - September 2014
Infinity Contact September 2009 - August 2011
Skills
B2B, New Business Development, Cold Calling, Sales, Account Management, Call Centers, Customer Retention
Education
Northwest Mississippi Community College
Shay Libe Shay Libe's Infinity Contact Experience February 2014 - January 2015
Job HR Specialist at BHFO, Inc.
Industry Staffing and Recruiting
Experience
BHFO, Inc. January 2015 - Present
Infinity Contact February 2014 - January 2015
Infinity Contact December 2012 - February 2014
QPS Employment Group February 2012 - November 2012
USA Staffing 2010 - February 2012
ChapelRidge Apartments October 2008 - July 2009
Skills
Temporary Staffing, Recruiting, Interviews, Sourcing, Applicant Tracking..., Human Resources, Time Management, College Recruiting, Internet Recruiting, Technical Recruiting, Personnel Management, Employee Relations, Staffing Services, Contract Recruitment, Talent Acquisition, Training, Resume Writing, Job Fairs, New Hire Orientations, Temporary Placement, Hiring, Screening Resumes, Reference Checking, Talent Management, Behavioral Interviewing, Career Counseling, Benefits Negotiation, Executive Search, Permanent Placement, Benefits Administration, Onboarding, Employee Benefits, Screening, Cold Calling
Education
Kaplan University-Cedar Rapids Campus
Bachelor of Business Administration (B.B.A.), Human Services, General
BHFO, Inc. January 2015 - Present
Infinity Contact February 2014 - January 2015
Infinity Contact December 2012 - February 2014
QPS Employment Group February 2012 - November 2012
USA Staffing 2010 - February 2012
ChapelRidge Apartments October 2008 - July 2009
Skills
Temporary Staffing, Recruiting, Interviews, Sourcing, Applicant Tracking..., Human Resources, Time Management, College Recruiting, Internet Recruiting, Technical Recruiting, Personnel Management, Employee Relations, Staffing Services, Contract Recruitment, Talent Acquisition, Training, Resume Writing, Job Fairs, New Hire Orientations, Temporary Placement, Hiring, Screening Resumes, Reference Checking, Talent Management, Behavioral Interviewing, Career Counseling, Benefits Negotiation, Executive Search, Permanent Placement, Benefits Administration, Onboarding, Employee Benefits, Screening, Cold Calling
Education
Kaplan University-Cedar Rapids Campus
Bachelor of Business Administration (B.B.A.), Human Services, General
Kim Landuyt Kim Landuyt's Infinity Contact Experience October 2008 - February 2010
Job "Phone Warrior" Seeking Employment as Inside Sales Professional or EntryLevel Recruiter
Industry Consumer Services
Experience
The Atlanta Center May 2011 - Present
Lincoln College of Technology February 2010 - April 2011
Infinity Contact October 2008 - February 2010
PRC April 2003 - September 2008
Dillard’s June 2000 - April 2003
Skills
Inside Sales, Customer Service, Public Relations, Direct Sales, Scheduling, Dispatching, Human Resources, Customer Relations, Jr. Recruiter, Recruiting, Cpr Certified, HIPAA, Closing Deals, Deal Closing, Closing Skills
Education
Lincoln College of Technology-Marietta 2010 — 2011
Associate of Science (A.S.), Medical Billing and Coding, 3.3
The Atlanta Center May 2011 - Present
Lincoln College of Technology February 2010 - April 2011
Infinity Contact October 2008 - February 2010
PRC April 2003 - September 2008
Dillard’s June 2000 - April 2003
Skills
Inside Sales, Customer Service, Public Relations, Direct Sales, Scheduling, Dispatching, Human Resources, Customer Relations, Jr. Recruiter, Recruiting, Cpr Certified, HIPAA, Closing Deals, Deal Closing, Closing Skills
Education
Lincoln College of Technology-Marietta 2010 — 2011
Associate of Science (A.S.), Medical Billing and Coding, 3.3
Renee Cunningham Renee Cunningham's Infinity Contact Experience March 2013 - Present
Job MBA
Industry Consumer Services
Experience
Community Choice Credit Union June 2015 - Present
Infinity Contact March 2013 - Present
S&R Image January 2005 - Present
Kingdom International 2011 - 2015
Kingdom International 2011 - 2015
Bank of America September 2010 - August 2011
Citifinancial Consumer Finance India Ltd February 2005 - August 2010
Michigan First Credit Union 2003 - 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Event Planning, Customer Satisfaction, Customer Retention, Customer Experience, Project Management, Project Coordination, Hospitality, Hospitality Management, Auditing, Google Adwords, Team Building, Sales, Quality Assurance, Training, Management, Recruiting, Performance Management, Process Improvement, Interviews, Time Management, Call Centers, Hiring, Teamwork, Team Leadership, Onboarding, Leadership
Education
University of Phoenix 2011 — 2013
Master of Business Administration (MBA), Human Resources Management and Services
Northwood University 1991 — 1995
Bachelor of Business Administration (B.B.A.), Economics
MLK 1987 — 1991
Community Choice Credit Union June 2015 - Present
Infinity Contact March 2013 - Present
S&R Image January 2005 - Present
Kingdom International 2011 - 2015
Kingdom International 2011 - 2015
Bank of America September 2010 - August 2011
Citifinancial Consumer Finance India Ltd February 2005 - August 2010
Michigan First Credit Union 2003 - 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Event Planning, Customer Satisfaction, Customer Retention, Customer Experience, Project Management, Project Coordination, Hospitality, Hospitality Management, Auditing, Google Adwords, Team Building, Sales, Quality Assurance, Training, Management, Recruiting, Performance Management, Process Improvement, Interviews, Time Management, Call Centers, Hiring, Teamwork, Team Leadership, Onboarding, Leadership
Education
University of Phoenix 2011 — 2013
Master of Business Administration (MBA), Human Resources Management and Services
Northwood University 1991 — 1995
Bachelor of Business Administration (B.B.A.), Economics
MLK 1987 — 1991
Holly Davey Holly Davey's Infinity Contact Experience July 2013 - Present
Job Google Business Account Executive
Industry Higher Education
Experience
Google April 2014 - Present
Google December 2013 - Present
Infinity Contact July 2013 - Present
Infinity Contact July 2013 - Present
Classical Expressions September 1995 - Present
Skills
Passion for Helping..., Natural Language..., Counseling Psychology, Clinical Psychology, Social Psychology, Cognitive Psychology, Psychotherapy, Post Traumatic Stress, Traumatic Brain Injury, Psychological Assessment, Psychological Testing, Psychopharmacology, Psychoanalysis, Neuropsychology, Health Psychology, Neuropsychological..., Interventions, Behavioral Health, Psychology, Mental Health Counseling, Self-esteem, Solution Focused, Art Therapy, Forensic Psychology
Education
The Chicago School of Professional Psychology 2014 — 2017
Master of Arts (M.A.), Clinical Mental Health Counseling
Michigan State University 1999 — 2003
Bachelor of Arts (B.A.), Psychology
Williamston High School 1994 — 1998
High School Diploma
Google April 2014 - Present
Google December 2013 - Present
Infinity Contact July 2013 - Present
Infinity Contact July 2013 - Present
Classical Expressions September 1995 - Present
Skills
Passion for Helping..., Natural Language..., Counseling Psychology, Clinical Psychology, Social Psychology, Cognitive Psychology, Psychotherapy, Post Traumatic Stress, Traumatic Brain Injury, Psychological Assessment, Psychological Testing, Psychopharmacology, Psychoanalysis, Neuropsychology, Health Psychology, Neuropsychological..., Interventions, Behavioral Health, Psychology, Mental Health Counseling, Self-esteem, Solution Focused, Art Therapy, Forensic Psychology
Education
The Chicago School of Professional Psychology 2014 — 2017
Master of Arts (M.A.), Clinical Mental Health Counseling
Michigan State University 1999 — 2003
Bachelor of Arts (B.A.), Psychology
Williamston High School 1994 — 1998
High School Diploma
Bruce Ellison Bruce Ellison's Infinity Contact Experience October 2012 - December 2012
Job Business Development Professional
Industry Automotive
Experience
Sprint June 2015 - Present
Champion Chrysler Jeep Dodge January 2014 - March 2015
MarketStar September 2013 - November 2013
The Schwan Food Company January 2013 - September 2013
Infinity Contact October 2012 - December 2012
Kaplan University September 2007 - March 2011
ComUnity Lending October 2006 - July 2007
MILA October 2004 - October 2006
Countrywide Home Loan Inc July 2002 - October 2004
Fundmore Lending Services July 2000 - July 2002
Skills
Sales, Leadership, B2B, Customer Retention, Training, Marketing Strategy, Call Centers, Retail, Cold Calling, Merchandising, E-Learning, E-commerce, Management, Mortgage Lending, Team Building, Coaching, Business Strategy, Wholesale Banking, Mortgage Banking, Retail Sales, E Commerce, Business to Business..., Employee Training, Experienced Trainer, Sales Presentations, Negotiation, Lease Negotiations, Consumer Lending, Automotive Sales...
Education
Kaplan University 2008 — 2015
Associate of Science (A.S.), Business Administration and Management, 2.75
Vincennes University 1992 — 1994
Associate's degree, Radio and Television Broadcasting Technology/Technician
Sprint June 2015 - Present
Champion Chrysler Jeep Dodge January 2014 - March 2015
MarketStar September 2013 - November 2013
The Schwan Food Company January 2013 - September 2013
Infinity Contact October 2012 - December 2012
Kaplan University September 2007 - March 2011
ComUnity Lending October 2006 - July 2007
MILA October 2004 - October 2006
Countrywide Home Loan Inc July 2002 - October 2004
Fundmore Lending Services July 2000 - July 2002
Skills
Sales, Leadership, B2B, Customer Retention, Training, Marketing Strategy, Call Centers, Retail, Cold Calling, Merchandising, E-Learning, E-commerce, Management, Mortgage Lending, Team Building, Coaching, Business Strategy, Wholesale Banking, Mortgage Banking, Retail Sales, E Commerce, Business to Business..., Employee Training, Experienced Trainer, Sales Presentations, Negotiation, Lease Negotiations, Consumer Lending, Automotive Sales...
Education
Kaplan University 2008 — 2015
Associate of Science (A.S.), Business Administration and Management, 2.75
Vincennes University 1992 — 1994
Associate's degree, Radio and Television Broadcasting Technology/Technician
Killashandra Whitney's Infinity Contact Experience July 2013 - Present
Job B2B Sales Representative at Infinity Contact
Industry Marketing and Advertising
Experience
Infinity Contact July 2013 - Present
Sip 'N' Stir October 2010 - Present
Coe College 2009 - 2013
RuffaloCODY July 2012 - October 2012
Skills
Communication Skills, Spanish, French, Marketing, Product Marketing, Short Sales, Passionate about work, Task Driven, Microsoft Office
Education
Coe College 2009 — 2013
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Ottumwa High School 2005 — 2009
Diploma, Communication, General
Infinity Contact July 2013 - Present
Sip 'N' Stir October 2010 - Present
Coe College 2009 - 2013
RuffaloCODY July 2012 - October 2012
Skills
Communication Skills, Spanish, French, Marketing, Product Marketing, Short Sales, Passionate about work, Task Driven, Microsoft Office
Education
Coe College 2009 — 2013
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Ottumwa High School 2005 — 2009
Diploma, Communication, General
Victoria Brems Victoria Brems's Infinity Contact Experience May 2012 - Present
Job Sr. Client Solutions Manager at Infinity Contact
Industry Outsourcing/Offshoring
Experience
Infinity Contact May 2012 - Present
Infinity Contact October 2006 - May 2012
Skills
Microsoft Office, Adobe Illustrator, Account Management, Data Analysis, Client Representation, Start-up Implementation, Project Management, Call Centers, Customer Satisfaction, Customer Retention, Interviews, Team Building, Social Media Marketing, Lead Generation, Recruiting, Microsoft Excel, ROI Optimization, Outsourced Solutions, Training
Education
Loras College
Bachelor of Arts (BA), Criminal Justice & Psychology
Infinity Contact May 2012 - Present
Infinity Contact October 2006 - May 2012
Skills
Microsoft Office, Adobe Illustrator, Account Management, Data Analysis, Client Representation, Start-up Implementation, Project Management, Call Centers, Customer Satisfaction, Customer Retention, Interviews, Team Building, Social Media Marketing, Lead Generation, Recruiting, Microsoft Excel, ROI Optimization, Outsourced Solutions, Training
Education
Loras College
Bachelor of Arts (BA), Criminal Justice & Psychology
Shanna McConnell Shanna McConnell's Infinity Contact Experience March 2013 - January 2014
Job Customer Service Associate at Arvato Services
Industry Information Technology and Services
Experience
Keynote Systems April 2015 - Present
Arvato Services August 2014 - December 2014
Infinity Contact March 2013 - January 2014
Walgreens October 2011 - February 2013
Comcast Cable February 2006 - October 2011
University of Michigan April 2003 - May 2006
Olsten Staffing Services 2001 - 2003
Sudler & Hennessey 1997 - 2000
Skills
Customer Satisfaction, Call Center, Call Quality, Call Control, Project Management, Multi-task & Handle..., Telecommunications, Great troubleshooting..., Leadership, Budgets, Troubleshooting, Training, Call Centers, Microsoft Excel, Customer Service, Organizational..., Technical Support, Time Management, Invoicing
Education
Eastern Michigan University 2004 — 2007
Bachelor of Business Administration (BBA), Human Resources Development
Washtenaw Community College 2001 — 2004
Associate's degree, Business Administration and Management, General
Keynote Systems April 2015 - Present
Arvato Services August 2014 - December 2014
Infinity Contact March 2013 - January 2014
Walgreens October 2011 - February 2013
Comcast Cable February 2006 - October 2011
University of Michigan April 2003 - May 2006
Olsten Staffing Services 2001 - 2003
Sudler & Hennessey 1997 - 2000
Skills
Customer Satisfaction, Call Center, Call Quality, Call Control, Project Management, Multi-task & Handle..., Telecommunications, Great troubleshooting..., Leadership, Budgets, Troubleshooting, Training, Call Centers, Microsoft Excel, Customer Service, Organizational..., Technical Support, Time Management, Invoicing
Education
Eastern Michigan University 2004 — 2007
Bachelor of Business Administration (BBA), Human Resources Development
Washtenaw Community College 2001 — 2004
Associate's degree, Business Administration and Management, General
Carrie Meyer's Infinity Contact Experience 2004 - 2005
Job Sales Executive at Second Story Promotions
Industry Marketing and Advertising
Experience
Second Story Promotions, Inc. September 2011 - Present
CRST Logistics, Inc. July 2009 - August 2011
Infinite Computing Systems September 2007 - December 2008
Riverdeep 2005 - 2006
Infinity Contact 2004 - 2005
McLeodUSA Telecommunications April 1999 - July 2004
Skills
Promotional Products, Technical Recruiting, Sales Management, Marketing Strategy, Telecommunications, Medical Supplies, Transportation, Logistics, Inside Sales, Educational Technology, Direct Marketing, Sales, Marketing, Recruiting, Corporate Gifts, Customer Service, Account Management, Training, Coaching, New Business Development, Cold Calling, Management, Team Building
Education
Kirkwood Community College 1996 — 1997
Starmont HIgh School 1992 — 1996
Diploma
Second Story Promotions, Inc. September 2011 - Present
CRST Logistics, Inc. July 2009 - August 2011
Infinite Computing Systems September 2007 - December 2008
Riverdeep 2005 - 2006
Infinity Contact 2004 - 2005
McLeodUSA Telecommunications April 1999 - July 2004
Skills
Promotional Products, Technical Recruiting, Sales Management, Marketing Strategy, Telecommunications, Medical Supplies, Transportation, Logistics, Inside Sales, Educational Technology, Direct Marketing, Sales, Marketing, Recruiting, Corporate Gifts, Customer Service, Account Management, Training, Coaching, New Business Development, Cold Calling, Management, Team Building
Education
Kirkwood Community College 1996 — 1997
Starmont HIgh School 1992 — 1996
Diploma
Steve Fairchild Steve Fairchild's Infinity Contact Experience January 2001 - December 2003
Job President & CEO at Shankopotamus, Spackler Golf Company & Inditta, Inc.
Industry Sporting Goods
Experience
Shankopotamus Global, LLC February 2012 - Present
Spackler Golf Company September 2011 - Present
Spackler Marketing, Inc. June 2009 - Present
Inditta, Inc. August 2008 - Present
AEGON USA, Inc. December 2006 - August 2008
Sky High Speed January 2004 - February 2007
Infinity Contact January 2001 - December 2003
AEGON USA, Inc. November 1995 - December 2000
Skills
E-commerce, Internet Entrepreneur, Entrepreneurship, Consulting, Strategic Partnerships, Start-ups, Golf, Small Business, Lead Generation, Online Marketing, Business Development, SaaS, Strategy, CRM Databases, Sales
Education
University of Iowa 1982 — 1987
BBA, Management Information Systems
HKIS
Shankopotamus Global, LLC February 2012 - Present
Spackler Golf Company September 2011 - Present
Spackler Marketing, Inc. June 2009 - Present
Inditta, Inc. August 2008 - Present
AEGON USA, Inc. December 2006 - August 2008
Sky High Speed January 2004 - February 2007
Infinity Contact January 2001 - December 2003
AEGON USA, Inc. November 1995 - December 2000
Skills
E-commerce, Internet Entrepreneur, Entrepreneurship, Consulting, Strategic Partnerships, Start-ups, Golf, Small Business, Lead Generation, Online Marketing, Business Development, SaaS, Strategy, CRM Databases, Sales
Education
University of Iowa 1982 — 1987
BBA, Management Information Systems
HKIS
Karl Ungs Karl Ungs's Infinity Contact Experience June 2009 - November 2010
Job Web Developer at Integrated DNA Technologies
Industry Computer Software
Experience
Integrated DNA Technologies November 2010 - Present
Infinity Contact June 2009 - November 2010
Advanced Technology Services August 2008 - May 2009
Pearl Technology June 2008 - August 2008
Skills
ASP.NET, Microsoft SQL Server, .NET, JavaScript, VB.NET, C#, Web Services, Web Applications, SQL, Visual Basic, Visual Studio, XML
Education
University of Iowa 2004 — 2008
B.B.A., MIS
Integrated DNA Technologies November 2010 - Present
Infinity Contact June 2009 - November 2010
Advanced Technology Services August 2008 - May 2009
Pearl Technology June 2008 - August 2008
Skills
ASP.NET, Microsoft SQL Server, .NET, JavaScript, VB.NET, C#, Web Services, Web Applications, SQL, Visual Basic, Visual Studio, XML
Education
University of Iowa 2004 — 2008
B.B.A., MIS
Ronald Downs Ronald Downs's Infinity Contact Experience May 2012 - September 2014
Job Web design and SEO service
Industry Internet
Experience
SEO Service September 2014 - Present
Infinity Contact May 2012 - September 2014
Thomas Cardella & Associates April 2007 - September 2009
Media Com November 2004 - February 2007
Jackson Sun March 2002 - October 2002
MCI Worldcom January 2000 - January 2001
McLeodUSA November 1997 - December 1999
APAC Teleservices July 1995 - October 1997
Skills
Coaching, Marketing, Entrepreneurship, Account Management, Social Media, Social Media Marketing, Training, Social Networking, Computer Hardware, Computers, Public Speaking, Affiliate Marketing, Web Marketing, E-commerce, Team Building, SEM, PPC, Marketing Strategy, Email Marketing, Online Marketing, Strategic Planning, Customer Satisfaction, Advertising, Small Business, Sales Management, Sales, Facebook, Leadership, Lead Generation, Time Management, Start-ups, Team Leadership, Customer Service, SEO, B2B, Public Relations, Blogging, Mobile Marketing, Direct Sales, Network Marketing, Website Development, Business Development, Direct Marketing, Web Analytics, Customer Retention, Market Research, Call Centers, Retail, Marketing Communications, Negotiation
Education
University of Northern Iowa 1981 — 1985
BS, Business Management
Kirkwood Community College 1980 — 1982
AA, Business
SEO Service September 2014 - Present
Infinity Contact May 2012 - September 2014
Thomas Cardella & Associates April 2007 - September 2009
Media Com November 2004 - February 2007
Jackson Sun March 2002 - October 2002
MCI Worldcom January 2000 - January 2001
McLeodUSA November 1997 - December 1999
APAC Teleservices July 1995 - October 1997
Skills
Coaching, Marketing, Entrepreneurship, Account Management, Social Media, Social Media Marketing, Training, Social Networking, Computer Hardware, Computers, Public Speaking, Affiliate Marketing, Web Marketing, E-commerce, Team Building, SEM, PPC, Marketing Strategy, Email Marketing, Online Marketing, Strategic Planning, Customer Satisfaction, Advertising, Small Business, Sales Management, Sales, Facebook, Leadership, Lead Generation, Time Management, Start-ups, Team Leadership, Customer Service, SEO, B2B, Public Relations, Blogging, Mobile Marketing, Direct Sales, Network Marketing, Website Development, Business Development, Direct Marketing, Web Analytics, Customer Retention, Market Research, Call Centers, Retail, Marketing Communications, Negotiation
Education
University of Northern Iowa 1981 — 1985
BS, Business Management
Kirkwood Community College 1980 — 1982
AA, Business
Alicia Mann Alicia Mann's Infinity Contact Experience June 2014 - October 2014
Job Document Specialist at ImageMaster, LLC
Industry Outsourcing/Offshoring
Experience
ImageMaster, LLC September 2015 - Present
Federal Fluid Power March 2015 - September 2015
H&R Block January 2015 - March 2015
Stock Associate, seasonal November 2014 - January 2015
Infinity Contact June 2014 - October 2014
Optometry at National Vision, Inc. September 2012 - May 2014
Washtenaw Community College August 2009 - May 2014
Owens Community College August 2009 - May 2011
Stautzenberger College October 2007 - July 2009
Bombay August 2006 - February 2007
Skills
Copywriting, Writing, Editing, Communication, Microsoft Office, Research, Customer Service, Data Entry, Front Office, Office Equipment..., Office Equipment, Google Adwords, Records Management, Technical Support, Project Management, Filing, Project Coordination, Project Evaluation, Multitasking, Electronic Filing, Higher Education, Adult Education, Account Management, Management Training..., Workflow Management, Customer Satisfaction, Problem Solving, Problem Analysis, Sales, Leadership, Creative Writing, Teaching, Teamwork, Time Management, Telecommunications, Operations Management, Digital Marketing, Online Campaign..., Multi-line Phone, Regulatory Compliance, Receptionist Duties, Back Office
Education
Eastern Michigan University 2004 — 2007
Master of Arts (MA), Literature, focus in Medieval
Eastern Michigan University 2002 — 2004
Bachelor's degree, English Language and Literature, General
Monroe County Community College 2000 — 2002
Transfered, General
ImageMaster, LLC September 2015 - Present
Federal Fluid Power March 2015 - September 2015
H&R Block January 2015 - March 2015
Stock Associate, seasonal November 2014 - January 2015
Infinity Contact June 2014 - October 2014
Optometry at National Vision, Inc. September 2012 - May 2014
Washtenaw Community College August 2009 - May 2014
Owens Community College August 2009 - May 2011
Stautzenberger College October 2007 - July 2009
Bombay August 2006 - February 2007
Skills
Copywriting, Writing, Editing, Communication, Microsoft Office, Research, Customer Service, Data Entry, Front Office, Office Equipment..., Office Equipment, Google Adwords, Records Management, Technical Support, Project Management, Filing, Project Coordination, Project Evaluation, Multitasking, Electronic Filing, Higher Education, Adult Education, Account Management, Management Training..., Workflow Management, Customer Satisfaction, Problem Solving, Problem Analysis, Sales, Leadership, Creative Writing, Teaching, Teamwork, Time Management, Telecommunications, Operations Management, Digital Marketing, Online Campaign..., Multi-line Phone, Regulatory Compliance, Receptionist Duties, Back Office
Education
Eastern Michigan University 2004 — 2007
Master of Arts (MA), Literature, focus in Medieval
Eastern Michigan University 2002 — 2004
Bachelor's degree, English Language and Literature, General
Monroe County Community College 2000 — 2002
Transfered, General
Jasmine Clair Jasmine Clair's Infinity Contact Experience March 2013 - January 2015
Job Team Leader
Industry Outsourcing/Offshoring
Experience
The Minacs Group May 2015 - Present
Infinity Contact March 2013 - January 2015
T-Mobile March 2006 - January 2009
Skills
Online Advertising, Account Management, Social Media Marketing, Salesforce.com, Sales, Marketing Strategy, Digital Marketing, Marketing, Social Media, Advertising, Email Marketing, SEO, New Business Development, Online Marketing, Lead Generation, SEM, Social Networking, Facebook, Sales Management, B2B, Leadership, Customer Service, Training, Team Leadership, Team Building, Strategic Planning
Education
University of Michigan
Bachelor's degree, Political Science and Government
The Minacs Group May 2015 - Present
Infinity Contact March 2013 - January 2015
T-Mobile March 2006 - January 2009
Skills
Online Advertising, Account Management, Social Media Marketing, Salesforce.com, Sales, Marketing Strategy, Digital Marketing, Marketing, Social Media, Advertising, Email Marketing, SEO, New Business Development, Online Marketing, Lead Generation, SEM, Social Networking, Facebook, Sales Management, B2B, Leadership, Customer Service, Training, Team Leadership, Team Building, Strategic Planning
Education
University of Michigan
Bachelor's degree, Political Science and Government
Jay Davey's Infinity Contact Experience February 2014 - Present
Job Director of Operations at Infinity Contact
Industry Marketing and Advertising
Experience
Infinity Contact February 2014 - Present
TDS Telecommunications Corp. January 2012 - February 2014
Paycor December 2010 - January 2012
Paychex March 2003 - December 2010
Skills
Coaching, Recruiting, Sales Management, Hiring Employees, Sales Rep Training, Solution Selling, Sales Process, Sales Leadership..., Sales Presentations, Sales Operations, SaaS, Building Relationships, Customer Retention, Selling, IP PBX, SIP, Hosted Services, Salesforce.com, B2B, New Business Development, SPIN Selling, Strategic Selling, Human Resources, Managed Services, Cold Calling, Telecommunications, Management, Leadership, Team Building, Marketing, Customer Service, Direct Sales, Sales, Team Leadership, Lead Generation, Strategic Planning, Training, Marketing Strategy, Negotiation, Business Development, Customer Satisfaction, Account Management
Education
Michigan State University 1993 — 1998
Journalism/Business, Public Relations, Business Finance
Infinity Contact February 2014 - Present
TDS Telecommunications Corp. January 2012 - February 2014
Paycor December 2010 - January 2012
Paychex March 2003 - December 2010
Skills
Coaching, Recruiting, Sales Management, Hiring Employees, Sales Rep Training, Solution Selling, Sales Process, Sales Leadership..., Sales Presentations, Sales Operations, SaaS, Building Relationships, Customer Retention, Selling, IP PBX, SIP, Hosted Services, Salesforce.com, B2B, New Business Development, SPIN Selling, Strategic Selling, Human Resources, Managed Services, Cold Calling, Telecommunications, Management, Leadership, Team Building, Marketing, Customer Service, Direct Sales, Sales, Team Leadership, Lead Generation, Strategic Planning, Training, Marketing Strategy, Negotiation, Business Development, Customer Satisfaction, Account Management
Education
Michigan State University 1993 — 1998
Journalism/Business, Public Relations, Business Finance
Miranda Danielson Miranda Danielson's Infinity Contact Experience October 2006 - May 2013
Job Insurance Agent for Geico
Industry Insurance
Experience
GEICO June 2013 - Present
Passion Parties by Miranda July 2009 - Present
Infinity Contact October 2006 - May 2013
Infinity Contact 2006 - 2007
Skills
Sales, Team Building, Team Leadership, Account Management, Sales Management, Customer Service, Time Management, Customer Satisfaction, Management, Employee Relations, Call Centers, Social Media Marketing, Social Media, Customer Retention, Microsoft Office, Social Networking, Direct Sales, Direct Marketing, Recruiting, Insurance, Referral Networking, Training, Leadership, Coaching
Education
Kirkwood Community College 2010 — 2013
Business
GEICO June 2013 - Present
Passion Parties by Miranda July 2009 - Present
Infinity Contact October 2006 - May 2013
Infinity Contact 2006 - 2007
Skills
Sales, Team Building, Team Leadership, Account Management, Sales Management, Customer Service, Time Management, Customer Satisfaction, Management, Employee Relations, Call Centers, Social Media Marketing, Social Media, Customer Retention, Microsoft Office, Social Networking, Direct Sales, Direct Marketing, Recruiting, Insurance, Referral Networking, Training, Leadership, Coaching
Education
Kirkwood Community College 2010 — 2013
Business
Dane Lauritsen Dane Lauritsen's Infinity Contact Experience May 2009 - August 2009
Job Digital Marketing Sales at hibu
Industry Marketing and Advertising
Experience
hibu July 2013 - Present
Vernon Research Group February 2013 - June 2013
Verum Media Group June 2012 - September 2012
Hunter's Specialties May 2011 - August 2011
DCL Home Care April 2010 - August 2010
Infinity Contact May 2009 - August 2009
Ace Hardware May 2008 - August 2008
Skills
Advertising, Multi-media Marketing..., Social Media Marketing, Building Relationships, Time Management, Innovator, Sustainable Business, Brand Awareness, Digital Marketing, Sales, Marketing, Social Networking, Social Media, Teamwork, Facebook, Entrepreneurship
Education
University of Iowa 2008 — 2012
B.B.A. Marketing & Entrepreneurial Certificate, Marketing & Entrepreneurship
John F Kennedy High School 2004 — 2008
hibu July 2013 - Present
Vernon Research Group February 2013 - June 2013
Verum Media Group June 2012 - September 2012
Hunter's Specialties May 2011 - August 2011
DCL Home Care April 2010 - August 2010
Infinity Contact May 2009 - August 2009
Ace Hardware May 2008 - August 2008
Skills
Advertising, Multi-media Marketing..., Social Media Marketing, Building Relationships, Time Management, Innovator, Sustainable Business, Brand Awareness, Digital Marketing, Sales, Marketing, Social Networking, Social Media, Teamwork, Facebook, Entrepreneurship
Education
University of Iowa 2008 — 2012
B.B.A. Marketing & Entrepreneurial Certificate, Marketing & Entrepreneurship
John F Kennedy High School 2004 — 2008
Anthony Seling's Infinity Contact Experience September 2015 - Present
Job Marketing Intern
Industry Marketing and Advertising
Experience
Infinity Contact September 2015 - Present
Single or Taken LLC June 2013 - Present
Great Lakes Wine and Spirits January 2015 - May 2015
Detroit Business Consulting May 2014 - June 2014
Zipz Premium Wine June 2013 - July 2013
EventNext Marketing May 2011 - July 2011
Vector Marketing June 2010 - August 2010
Skills
Leadership, Hardwork, Competitive, Idea Generation, Creativity, Social Media, Sales, Determination, QuickBooks, Customer-focused
Education
Central Michigan University 2012 — 2015
Bachelor of Science and Administration, Marketing/entrepreneurship, 3.33
Infinity Contact September 2015 - Present
Single or Taken LLC June 2013 - Present
Great Lakes Wine and Spirits January 2015 - May 2015
Detroit Business Consulting May 2014 - June 2014
Zipz Premium Wine June 2013 - July 2013
EventNext Marketing May 2011 - July 2011
Vector Marketing June 2010 - August 2010
Skills
Leadership, Hardwork, Competitive, Idea Generation, Creativity, Social Media, Sales, Determination, QuickBooks, Customer-focused
Education
Central Michigan University 2012 — 2015
Bachelor of Science and Administration, Marketing/entrepreneurship, 3.33
Jackson Kritlow Jackson Kritlow's Infinity Contact Experience October 2012 - January 2015
Job Digital Marketing Specialist
Industry Marketing and Advertising
Experience
Infinity Contact October 2012 - January 2015
Randy Wise Auto Group April 2011 - October 2012
Skills
Sales Process, Customer Satisfaction, Automotive, Inventory Management, Customer Service, New Business Development, Team Building, Teamwork, Microsoft Office, Microsoft Excel, Microsoft Word, Social Networking, Deal Closure, Sales Force Development, Outside Sales, Social Media, Sales Rep Training, Selling Skills, Cold Calling, Event Planning, Sales, Customer Retention, Salesforce.com
Education
Eastern Michigan University
Computer Science
Infinity Contact October 2012 - January 2015
Randy Wise Auto Group April 2011 - October 2012
Skills
Sales Process, Customer Satisfaction, Automotive, Inventory Management, Customer Service, New Business Development, Team Building, Teamwork, Microsoft Office, Microsoft Excel, Microsoft Word, Social Networking, Deal Closure, Sales Force Development, Outside Sales, Social Media, Sales Rep Training, Selling Skills, Cold Calling, Event Planning, Sales, Customer Retention, Salesforce.com
Education
Eastern Michigan University
Computer Science
LaVar Harris LaVar Harris's Infinity Contact Experience July 2013 - May 2014
Job Marketing Professional; Actively Seeking New Opportunities; Preferably In Event/Cause Marketing
Industry Marketing and Advertising
Experience
Rewired Studios, LLC May 2010 - Present
Infinity Contact July 2013 - May 2014
Randstad USA/JP Morgan Chase April 2013 - May 2013
Blue Chip Endeavors August 2012 - March 2013
McDonald's Corporation November 2011 - May 2012
Fatburger Franchise Southfield, MI July 2008 - March 2010
Skills
Sales, SEM, Search Advertising, Display Advertising, Google Adwords, Customer Service, Online Advertising, Online Marketing, Marketing Strategy, Digital Marketing, Digital Media, Marketing Management, Marketing, Social Networking, Microsoft Office, Microsoft Excel, Microsoft Word, Advertising, Training, Social Media Marketing, Customer Retention, Operations Management, Event Planning, Fundraising
Education
Oakland Community College 2010 — 2012
Associate's Degree, Business Administration and Management, General, 3.6
Wayne State University 2013 — 2014
Bachelor's Degree, Marketing/Marketing Management, General, 3.6
Rewired Studios, LLC May 2010 - Present
Infinity Contact July 2013 - May 2014
Randstad USA/JP Morgan Chase April 2013 - May 2013
Blue Chip Endeavors August 2012 - March 2013
McDonald's Corporation November 2011 - May 2012
Fatburger Franchise Southfield, MI July 2008 - March 2010
Skills
Sales, SEM, Search Advertising, Display Advertising, Google Adwords, Customer Service, Online Advertising, Online Marketing, Marketing Strategy, Digital Marketing, Digital Media, Marketing Management, Marketing, Social Networking, Microsoft Office, Microsoft Excel, Microsoft Word, Advertising, Training, Social Media Marketing, Customer Retention, Operations Management, Event Planning, Fundraising
Education
Oakland Community College 2010 — 2012
Associate's Degree, Business Administration and Management, General, 3.6
Wayne State University 2013 — 2014
Bachelor's Degree, Marketing/Marketing Management, General, 3.6
Robby Poll's Infinity Contact Experience July 2013 - April 2014
Job Digital Marketing Manager at Bevelwise
Industry Marketing and Advertising
Experience
Bevelwise April 2014 - Present
Infinity Contact July 2013 - April 2014
Altair 12 March 2012 - June 2013
One Source Provider 2012 - 2013
Skills
Customer Service, PPC, Digital Marketing, Online Marketing, Microsoft Office, Social Networking, PowerPoint, Microsoft Excel, Microsoft Word, Strategic Planning, Public Speaking, Research
Education
Hope College 2007 — 2010
Bachelor of Arts (B.A.), Business Management
Grandville High School
Bevelwise April 2014 - Present
Infinity Contact July 2013 - April 2014
Altair 12 March 2012 - June 2013
One Source Provider 2012 - 2013
Skills
Customer Service, PPC, Digital Marketing, Online Marketing, Microsoft Office, Social Networking, PowerPoint, Microsoft Excel, Microsoft Word, Strategic Planning, Public Speaking, Research
Education
Hope College 2007 — 2010
Bachelor of Arts (B.A.), Business Management
Grandville High School
Antonio Chalmers Antonio Chalmers's Infinity Contact Experience January 2007 - January 2009
Job Professional Hosting Support at Go Daddy
Industry Internet
Experience
Go Daddy September 2011 - Present
Security Coverage January 2010 - February 2011
Infinity Contact January 2007 - January 2009
Skills
Sales, Technical Support, Web Design, Creative Writing, Public Speaking, Inbound Support, Outbound Support, Virus Removal
Education
Kaplan University 2007 — 2009
Associate's degree, Computer Science
Illinois Institute of Art 2006 — 2006
Go Daddy September 2011 - Present
Security Coverage January 2010 - February 2011
Infinity Contact January 2007 - January 2009
Skills
Sales, Technical Support, Web Design, Creative Writing, Public Speaking, Inbound Support, Outbound Support, Virus Removal
Education
Kaplan University 2007 — 2009
Associate's degree, Computer Science
Illinois Institute of Art 2006 — 2006
Brady Hawkes's Infinity Contact Experience March 2014 - August 2014
Job Google AdWords Account Strategist at Infinity Contact
Industry Computer & Network Security
Experience
Full Spectrum Solutions, Inc. November 2014 - Present
Infinity Contact March 2014 - August 2014
ActionLink October 2013 - December 2013
Comcast September 2011 - October 2013
Sprint Nextel 2005 - 2011
Skills
Telecommunications, Wireless, Call Center, Broadband, Solution Selling, Salesforce.com, Wireless Broadband, Unified Communications, Direct Sales, Customer Retention, Mobile Devices, Managed Services, MPLS, Customer Experience, Sales Operations, Cellular Communications, Sales Process, Account Management, Call Centers, Customer Satisfaction, Sales Management
Education
Ultimate Medical Academy 2013 — 2014
Health Information Technology
Full Spectrum Solutions, Inc. November 2014 - Present
Infinity Contact March 2014 - August 2014
ActionLink October 2013 - December 2013
Comcast September 2011 - October 2013
Sprint Nextel 2005 - 2011
Skills
Telecommunications, Wireless, Call Center, Broadband, Solution Selling, Salesforce.com, Wireless Broadband, Unified Communications, Direct Sales, Customer Retention, Mobile Devices, Managed Services, MPLS, Customer Experience, Sales Operations, Cellular Communications, Sales Process, Account Management, Call Centers, Customer Satisfaction, Sales Management
Education
Ultimate Medical Academy 2013 — 2014
Health Information Technology
Boian Dimitrov's Infinity Contact Experience March 2014 - Present
Job Junior Account Executive
Industry Broadcast Media
Experience
Infinity Contact March 2014 - Present
Ann Arbor T-shirt Company October 2013 - March 2014
Shar Music July 2011 - November 2012
Joyce Julius & Associates March 2011 - June 2011
PRIME Research February 2007 - September 2010
Car and Driver August 2006 - February 2007
Skills
Social Media, Public Relations, Editing, Facebook, Final Cut Pro, Blogging, Social Networking, Social Media Marketing, Video Editing, Marketing Communications, Video Production, Corporate Communications, Internal Communications, Creative Writing, Copy Editing, Media Relations, Press Releases, Event Planning, Copywriting, Journalism, Microsoft Word, New Media, Content Management, Multilingual, Magazines, Broadcast
Education
Eastern Michigan University 2010 — 2013
Bachelor's degree, Communication, Media & Film Studies
Washtenaw Community College 2003 — 2006
Associate's degree, General Education
Infinity Contact March 2014 - Present
Ann Arbor T-shirt Company October 2013 - March 2014
Shar Music July 2011 - November 2012
Joyce Julius & Associates March 2011 - June 2011
PRIME Research February 2007 - September 2010
Car and Driver August 2006 - February 2007
Skills
Social Media, Public Relations, Editing, Facebook, Final Cut Pro, Blogging, Social Networking, Social Media Marketing, Video Editing, Marketing Communications, Video Production, Corporate Communications, Internal Communications, Creative Writing, Copy Editing, Media Relations, Press Releases, Event Planning, Copywriting, Journalism, Microsoft Word, New Media, Content Management, Multilingual, Magazines, Broadcast
Education
Eastern Michigan University 2010 — 2013
Bachelor's degree, Communication, Media & Film Studies
Washtenaw Community College 2003 — 2006
Associate's degree, General Education
Christine Eberle Christine Eberle's Infinity Contact Experience 2013 - 2014
Job Business Development Manager
Industry Marketing and Advertising
Experience
Infinity Contact 2013 - 2014
Chris Eberle Communications, Inc. October 2001 - June 2013
Organic, Inc. 2000 - 2001
VuCom New Media October 1999 - September 2000
Skills
Marketing Communications, Social Media Marketing, Marketing Strategy, New Business Development, Strategic Planning, Sales Management, Sales Process, Direct Sales, Sales Presentations, Google Adwords..., Marketing, SEO, Strategy, B2B, Online Advertising, Digital Marketing, Business Development, Sales, Management
Education
University of Cincinnati 1978 — 1982
Bachelor of Science, Education
University of Cincinnati
Bachelor of Science (BS), Education
Infinity Contact 2013 - 2014
Chris Eberle Communications, Inc. October 2001 - June 2013
Organic, Inc. 2000 - 2001
VuCom New Media October 1999 - September 2000
Skills
Marketing Communications, Social Media Marketing, Marketing Strategy, New Business Development, Strategic Planning, Sales Management, Sales Process, Direct Sales, Sales Presentations, Google Adwords..., Marketing, SEO, Strategy, B2B, Online Advertising, Digital Marketing, Business Development, Sales, Management
Education
University of Cincinnati 1978 — 1982
Bachelor of Science, Education
University of Cincinnati
Bachelor of Science (BS), Education
Robert Shoemaker Robert Shoemaker's Infinity Contact Experience January 2010 - September 2011
Job Restaurant and Hotel Management Student
Industry Hospitality
Experience
GoDaddy June 2015 - Present
Mendoza Wine Bar & Music May 2013 - Present
Randy Kuehl Honda September 2012 - December 2012
McGregor's January 2012 - July 2012
Infinity Contact January 2010 - September 2011
Skills
Direct Sales, Salesforce.com, Sales Process, Event Planning, Sales, Team Building, Customer Service, B2B, Account Management, Customer Satisfaction, New Business Development, Training, Microsoft Word, Cold Calling, Outlook, Microsoft Excel, Sales Management, Marketing, Customer Retention, Sales Operations, Selling, Social Media Marketing, Social Networking
Education
Kirkwood Community College 2013 — 2014
Associate's degree, Culinary Arts/Chef Training
Iowa State University
GoDaddy June 2015 - Present
Mendoza Wine Bar & Music May 2013 - Present
Randy Kuehl Honda September 2012 - December 2012
McGregor's January 2012 - July 2012
Infinity Contact January 2010 - September 2011
Skills
Direct Sales, Salesforce.com, Sales Process, Event Planning, Sales, Team Building, Customer Service, B2B, Account Management, Customer Satisfaction, New Business Development, Training, Microsoft Word, Cold Calling, Outlook, Microsoft Excel, Sales Management, Marketing, Customer Retention, Sales Operations, Selling, Social Media Marketing, Social Networking
Education
Kirkwood Community College 2013 — 2014
Associate's degree, Culinary Arts/Chef Training
Iowa State University
Tiffany Cunningham-Trippp Tiffany Cunningham-Trippp's Infinity Contact Experience March 2013 - December 2013
Job Team Leader at Team Leader
Industry Hospital & Health Care
Experience
FedEx Services December 2014 - Present
Computech December 2013 - September 2014
Distant Relative Home and Chore Care Providers February 2012 - August 2014
Infinity Contact March 2013 - December 2013
AT&T April 2010 - April 2012
Dialogue Marketing October 2008 - August 2010
EMERgency 24, Inc. April 2005 - October 2008
Visiting Angels of st clair shore 2005 - 2008
Visiting Angels of st clair shores 2005 - 2008
Visiting Angels of st clair shores 2005 - 2008
Skills
Operations Management, Process Improvement, Process Scheduler, Leadership, Google Adwords, Management, Coaching, Recruiting, Training, Account Management, Customer Satisfaction, Customer Service, Human Resources, Microsoft Excel, PowerPoint, Sales, Program Management, Team Leadership, Time Management
Education
University of the Rockies 2013 — 2017
Doctor of Philosophy (PhD) in Organizational Development and Leadership, Corporate Training and E-Learning
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
University of Phoenix 2009 — 2011
MBA, Healthcare Management
FedEx Services December 2014 - Present
Computech December 2013 - September 2014
Distant Relative Home and Chore Care Providers February 2012 - August 2014
Infinity Contact March 2013 - December 2013
AT&T April 2010 - April 2012
Dialogue Marketing October 2008 - August 2010
EMERgency 24, Inc. April 2005 - October 2008
Visiting Angels of st clair shore 2005 - 2008
Visiting Angels of st clair shores 2005 - 2008
Visiting Angels of st clair shores 2005 - 2008
Skills
Operations Management, Process Improvement, Process Scheduler, Leadership, Google Adwords, Management, Coaching, Recruiting, Training, Account Management, Customer Satisfaction, Customer Service, Human Resources, Microsoft Excel, PowerPoint, Sales, Program Management, Team Leadership, Time Management
Education
University of the Rockies 2013 — 2017
Doctor of Philosophy (PhD) in Organizational Development and Leadership, Corporate Training and E-Learning
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
University of Phoenix 2009 — 2011
MBA, Healthcare Management
Frank Shepherd Jr Frank Shepherd Jr's Infinity Contact Experience April 2011 - April 2012
Job Temporary Associate at Express Employment Professionals
Industry Consumer Services
Experience
Express Employment Professionals April 2015 - Present
Platinum Supplemental Insurance, Inc. 2015 - 2015
Platinum Supplemental Insurance, Inc. 2015 - 2015
Infinity Contact April 2011 - April 2012
APAC Customer Services 1996 - 1999
Education
University of Dubuque 2015 — 2017
Business
Northeast Iowa Community College 2008 — 2015
Business Specialist
Express Employment Professionals April 2015 - Present
Platinum Supplemental Insurance, Inc. 2015 - 2015
Platinum Supplemental Insurance, Inc. 2015 - 2015
Infinity Contact April 2011 - April 2012
APAC Customer Services 1996 - 1999
Education
University of Dubuque 2015 — 2017
Business
Northeast Iowa Community College 2008 — 2015
Business Specialist
Allyson Miller's Infinity Contact Experience June 2012 - March 2013
Job Administrative Coordinator at ACP, Inc.
Industry Public Relations and Communications
Experience
ACP, Inc. September 2013 - Present
Office Team May 2013 - September 2013
Infinity Contact June 2012 - March 2013
Heartland Auto Rebuilders March 2010 - June 2012
Slice Ultra Shed Bar and Grill August 2011 - December 2011
University Book and Supply August 2008 - August 2010
Skills
Quickbooks, Microsoft Office, Adobe Creative Suite, Small Business, QuickBooks, Facebook, Training, Marketing Strategy, Marketing, Social Media, Event Planning, Customer Service, PowerPoint, Public Relations, Social Media Marketing, Social Networking, Team Building
Education
Upper Iowa University 2014 — 2016
Master of Business Administration (MBA), Organizational Development
University of Northern Iowa 2008 — 2012
Bachelor's degree, Public Relations, Advertising, and Applied Communication
ACP, Inc. September 2013 - Present
Office Team May 2013 - September 2013
Infinity Contact June 2012 - March 2013
Heartland Auto Rebuilders March 2010 - June 2012
Slice Ultra Shed Bar and Grill August 2011 - December 2011
University Book and Supply August 2008 - August 2010
Skills
Quickbooks, Microsoft Office, Adobe Creative Suite, Small Business, QuickBooks, Facebook, Training, Marketing Strategy, Marketing, Social Media, Event Planning, Customer Service, PowerPoint, Public Relations, Social Media Marketing, Social Networking, Team Building
Education
Upper Iowa University 2014 — 2016
Master of Business Administration (MBA), Organizational Development
University of Northern Iowa 2008 — 2012
Bachelor's degree, Public Relations, Advertising, and Applied Communication
Jalissa Gray's Infinity Contact Experience September 2013 - July 2014
Job Experienced Marketing Strategist and Writer
Industry Marketing and Advertising
Experience
CELI Inc. June 2013 - Present
Jalissa Gray Photography January 2008 - Present
Infinity Contact September 2013 - July 2014
Lindsey Hall Photography 2013 - 2013
Cellar Roots 2010 - 2010
Skills
Adobe Creative Suite, HTML5, CSS, Google Adwords, Microsoft Office, Research, English, Outlook, Teaching, Public Speaking, Photography, Advertising, Art, Salesforce.com, Music Production
Education
Eastern Michigan University 2007 — 2013
Bachelor’s Degree, English Language and Literature, General
CELI Inc. June 2013 - Present
Jalissa Gray Photography January 2008 - Present
Infinity Contact September 2013 - July 2014
Lindsey Hall Photography 2013 - 2013
Cellar Roots 2010 - 2010
Skills
Adobe Creative Suite, HTML5, CSS, Google Adwords, Microsoft Office, Research, English, Outlook, Teaching, Public Speaking, Photography, Advertising, Art, Salesforce.com, Music Production
Education
Eastern Michigan University 2007 — 2013
Bachelor’s Degree, English Language and Literature, General
Ashlei Davis Ashlei Davis's Infinity Contact Experience November 2013 - Present
Job Online Advertising Manager
Industry Public Relations and Communications
Experience
Infinity Contact November 2013 - Present
Kentucky fried chicken August 2008 - November 2013
Bronson School of Nursing, Western Michigan University September 2009 - May 2012
Skills
Administrative..., Retail, Customer Service, Telecommunications, Sales Management, Google Adwords, Microsoft Office, Multi-line Phone, Verbal De-escalation, Records Management, Food Service Operations, Office Administration, Front Office, Management, Social Media, Public Relations, Facebook, Advertising
Education
Eastern Michigan University 2009 — 2013
Public Relations, Advertising, and Applied Communication
Western Michigan University 2009 — 2012
Associate's degree, Public Relations, Advertising, and Applied Communication
Infinity Contact November 2013 - Present
Kentucky fried chicken August 2008 - November 2013
Bronson School of Nursing, Western Michigan University September 2009 - May 2012
Skills
Administrative..., Retail, Customer Service, Telecommunications, Sales Management, Google Adwords, Microsoft Office, Multi-line Phone, Verbal De-escalation, Records Management, Food Service Operations, Office Administration, Front Office, Management, Social Media, Public Relations, Facebook, Advertising
Education
Eastern Michigan University 2009 — 2013
Public Relations, Advertising, and Applied Communication
Western Michigan University 2009 — 2012
Associate's degree, Public Relations, Advertising, and Applied Communication
Cheyenne Kerres Cheyenne Kerres's Infinity Contact Experience 2005 - 2006
Job Channel Manager at Crystal Group
Industry Computer Hardware
Experience
Crystal Group November 2013 - Present
Crystal Group September 2012 - Present
Crystal Group 2012 - 2015
Crystal Group July 2012 - November 2013
Crystal Group June 2012 - November 2013
CRST Logistics May 2010 - September 2011
AB Transport Inc 2011 - 2011
Ready Mobile LLC 2007 - 2008
Transamerica 2006 - 2007
Infinity Contact 2005 - 2006
Skills
Management, Sales, Program Management, Logistics, Customer Service, Team Building, Marketing, Manufacturing, New Business Development, Account Management, Salesforce.com, Negotiation, Networking, Project Management, Warehousing, Continuous Improvement, Operations Management, Team Leadership, Process Improvement, Strategic Planning
Education
Kirkwood Community College 2008 — 2011
AA, Business Management
Davenport University 2000 — 2001
International Business
Crystal Group November 2013 - Present
Crystal Group September 2012 - Present
Crystal Group 2012 - 2015
Crystal Group July 2012 - November 2013
Crystal Group June 2012 - November 2013
CRST Logistics May 2010 - September 2011
AB Transport Inc 2011 - 2011
Ready Mobile LLC 2007 - 2008
Transamerica 2006 - 2007
Infinity Contact 2005 - 2006
Skills
Management, Sales, Program Management, Logistics, Customer Service, Team Building, Marketing, Manufacturing, New Business Development, Account Management, Salesforce.com, Negotiation, Networking, Project Management, Warehousing, Continuous Improvement, Operations Management, Team Leadership, Process Improvement, Strategic Planning
Education
Kirkwood Community College 2008 — 2011
AA, Business Management
Davenport University 2000 — 2001
International Business
Brian Reis's Infinity Contact Experience September 2012 - November 2013
Job Uniquely qualified leader and visionary
Industry Management Consulting
Experience
Brilliant Reflection Farm November 2003 - Present
Safety Technology International Inc. November 2013 - May 2015
Infinity Contact September 2012 - November 2013
Cintas January 2010 - 2012
Shred-it 2005 - 2009
Grainger 2002 - 2005
Pinkerton Security 1996 - 2002
Wal*Mart 1994 - 1995
United States Marine Corps 1992 - 1994
United States Marine Corps 1981 - 1992
Skills
Plant Management, Industrial Operations, Business Performance..., Team Development, Business Management, Operational Streamlining, Manufacturing, Budget Management, Process Improvement, Quality Control, Product Development, Security, Access Control, Executive Protection
Education
Embry-Riddle Aeronautical University
Bachelor's degree
Brilliant Reflection Farm November 2003 - Present
Safety Technology International Inc. November 2013 - May 2015
Infinity Contact September 2012 - November 2013
Cintas January 2010 - 2012
Shred-it 2005 - 2009
Grainger 2002 - 2005
Pinkerton Security 1996 - 2002
Wal*Mart 1994 - 1995
United States Marine Corps 1992 - 1994
United States Marine Corps 1981 - 1992
Skills
Plant Management, Industrial Operations, Business Performance..., Team Development, Business Management, Operational Streamlining, Manufacturing, Budget Management, Process Improvement, Quality Control, Product Development, Security, Access Control, Executive Protection
Education
Embry-Riddle Aeronautical University
Bachelor's degree
Molly Feldman Molly Feldman's Infinity Contact Experience March 2005 - May 2008
Job Licensed Realtor Buyers Agent at Graf Home Selling Team and Associates
Industry Real Estate
Experience
Graf Home Selling Team and Associates March 2015 - Present
GEICO May 2008 - March 2015
Infinity Contact March 2005 - May 2008
Skills
Real Estate, Property & Casualty..., Customer Satisfaction, Customer Retention, First Time Home Buyers, Move Up Buyers, Downsizing, Sales, Entrepreneurship, Business, Customer Service, Customer Experience, Persuasion, People-oriented, Customer Loyalty, Real Estate Transactions, Mortgage Banking
Education
Kirkwood Community College
Business Administration and Management, General
Graf Home Selling Team and Associates March 2015 - Present
GEICO May 2008 - March 2015
Infinity Contact March 2005 - May 2008
Skills
Real Estate, Property & Casualty..., Customer Satisfaction, Customer Retention, First Time Home Buyers, Move Up Buyers, Downsizing, Sales, Entrepreneurship, Business, Customer Service, Customer Experience, Persuasion, People-oriented, Customer Loyalty, Real Estate Transactions, Mortgage Banking
Education
Kirkwood Community College
Business Administration and Management, General
Andrew Elwood Andrew Elwood's Infinity Contact Experience December 2012 - October 2014
Job Research and Analytics Specialist at Cedar Rapids Metro Economic Alliance
Industry Information Technology and Services
Experience
Cedar Rapids Metro Economic Alliance August 2015 - Present
Transamerica Retirement Solutions May 2015 - July 2015
Infinity Contact December 2012 - October 2014
SourceMedia Group Inc May 2007 - December 2012
McLeodUSA Inc September 2001 - May 2007
McLeodUSA Inc March 2000 - September 2001
McLeodUSA Inc April 1999 - March 2000
Brokaw Vending September 1997 - February 1999
Skills
Microsoft Excel, PowerPoint, Microsoft Word, SPSS, Visio, Microsoft Office, Performance Metrics, Financial Metrics, Key Metrics, Email Marketing, Google Analytics, Analytics, SharePoint, Marketing, Project Management, Quality Assurance, Management, Market Research, Training, Leadership, Data Analysis, Access, Sales, Databases, Customer Service, Salesforce.com, Strategic Planning, Process Improvement, Software Documentation, Call Center
Education
Mount Mercy University 2002 — 2004
BS, Business
Coe College 2001 — 2004
Business Administration
Loras College 1993 — 1997
Associates, Human Resource Management
Cedar Rapids Metro Economic Alliance August 2015 - Present
Transamerica Retirement Solutions May 2015 - July 2015
Infinity Contact December 2012 - October 2014
SourceMedia Group Inc May 2007 - December 2012
McLeodUSA Inc September 2001 - May 2007
McLeodUSA Inc March 2000 - September 2001
McLeodUSA Inc April 1999 - March 2000
Brokaw Vending September 1997 - February 1999
Skills
Microsoft Excel, PowerPoint, Microsoft Word, SPSS, Visio, Microsoft Office, Performance Metrics, Financial Metrics, Key Metrics, Email Marketing, Google Analytics, Analytics, SharePoint, Marketing, Project Management, Quality Assurance, Management, Market Research, Training, Leadership, Data Analysis, Access, Sales, Databases, Customer Service, Salesforce.com, Strategic Planning, Process Improvement, Software Documentation, Call Center
Education
Mount Mercy University 2002 — 2004
BS, Business
Coe College 2001 — 2004
Business Administration
Loras College 1993 — 1997
Associates, Human Resource Management
Brian Leyder's Infinity Contact Experience August 2013 - Present
Job Google AdWords Campaign Specialist
Industry Marketing and Advertising
Experience
Infinity Contact August 2013 - Present
Lost Elevator Studios June 2012 - Present
oDesk February 2011 - Present
Jill Manzoni November 2012 - Present
Kinzer Projects January 2013 - October 2013
McDonald's Corporation July 2008 - August 2013
Shore Performance LLC July 2012 - March 2013
Greenpath - Strongmansecurity.com October 2011 - January 2013
The Marks Group, Inc. October 2012 - November 2012
Brannum Media - Rarebricks.com July 2011 - March 2012
Skills
Google Adwords, Content Writing, Copywriting, SEM, Reviews, Creative Writer, Web Content, Google Analytics, WordPress, Editing, Writing, Business Writing, Marketing, Online Advertising, Proposal Writing, Research, Copy Editing, SEO copywriting, Social Media Marketing, Business Analysis, Video Game Journalism, Product Marketing, Web Development, B2B Marketing, B2C marketing, Google+, PPC, Creative Writing, Salesforce.com
Education
Spring Arbor University 2007 — 2010
Bachelor of Arts (B.A.), English - Writing (Marketing and Business), 3.84 out of 4
Spring Arbor University 2007 — 2010
Bachelor's Of The Arts (Business Writing)
Infinity Contact August 2013 - Present
Lost Elevator Studios June 2012 - Present
oDesk February 2011 - Present
Jill Manzoni November 2012 - Present
Kinzer Projects January 2013 - October 2013
McDonald's Corporation July 2008 - August 2013
Shore Performance LLC July 2012 - March 2013
Greenpath - Strongmansecurity.com October 2011 - January 2013
The Marks Group, Inc. October 2012 - November 2012
Brannum Media - Rarebricks.com July 2011 - March 2012
Skills
Google Adwords, Content Writing, Copywriting, SEM, Reviews, Creative Writer, Web Content, Google Analytics, WordPress, Editing, Writing, Business Writing, Marketing, Online Advertising, Proposal Writing, Research, Copy Editing, SEO copywriting, Social Media Marketing, Business Analysis, Video Game Journalism, Product Marketing, Web Development, B2B Marketing, B2C marketing, Google+, PPC, Creative Writing, Salesforce.com
Education
Spring Arbor University 2007 — 2010
Bachelor of Arts (B.A.), English - Writing (Marketing and Business), 3.84 out of 4
Spring Arbor University 2007 — 2010
Bachelor's Of The Arts (Business Writing)
Melissa Stagg Melissa Stagg's Infinity Contact Experience June 2009 - December 2010
Job Sr. Business Support RepBusiness Escalation Queue at U.S. Cellular
Industry Wireless
Experience
U.S. Cellular December 2010 - Present
Infinity Contact June 2009 - December 2010
PRC, LLC December 2008 - June 2009
APAC Customer Services August 2006 - August 2008
Wingfoot Commercial Tire Systems LLC July 2004 - June 2006
Skills
Customer Service, Telecommunications, Sales, Management, Wireless, Leadership, Microsoft Office, Sales Management, Team Leadership, Mobile Devices
Education
Kirkwood Community College 2000 — 2018
Associate’s Degree, Business, Management, Marketing, and Related Support Services
Linn Mar High School 1996 — 2000
High School
U.S. Cellular December 2010 - Present
Infinity Contact June 2009 - December 2010
PRC, LLC December 2008 - June 2009
APAC Customer Services August 2006 - August 2008
Wingfoot Commercial Tire Systems LLC July 2004 - June 2006
Skills
Customer Service, Telecommunications, Sales, Management, Wireless, Leadership, Microsoft Office, Sales Management, Team Leadership, Mobile Devices
Education
Kirkwood Community College 2000 — 2018
Associate’s Degree, Business, Management, Marketing, and Related Support Services
Linn Mar High School 1996 — 2000
High School
Jena Fuessley Jena Fuessley's Infinity Contact Experience April 2011 - June 2013
Job Customer Support Associate at Alliant Energy
Industry Utilities
Experience
Alliant Energy July 2014 - Present
Safelite AutoGlass June 2013 - December 2013
Infinity Contact April 2011 - June 2013
Transamerica March 2007 - November 2010
CRST September 2003 - March 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Sales, Customer Satisfaction, Retail, Administrative..., Telephone Skills, Data Entry, Call Centers, Training, Account Management, Time Management, Customer Retention
Education
Kirkwood Community College 2000 — 2003
Associate's degree, General
Prairie High School 1998 — 2002
General Study, GPA 3.75
Alliant Energy July 2014 - Present
Safelite AutoGlass June 2013 - December 2013
Infinity Contact April 2011 - June 2013
Transamerica March 2007 - November 2010
CRST September 2003 - March 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Sales, Customer Satisfaction, Retail, Administrative..., Telephone Skills, Data Entry, Call Centers, Training, Account Management, Time Management, Customer Retention
Education
Kirkwood Community College 2000 — 2003
Associate's degree, General
Prairie High School 1998 — 2002
General Study, GPA 3.75
Matt Rouhan Matt Rouhan's Infinity Contact Experience October 2012 - Present
Job Sales Manager at Infinity Contact assigned to Google
Industry Marketing and Advertising
Experience
Infinity Contact October 2012 - Present
Skills
New Business Development, Social Media, Advertising, Account Management, Sales Management, Training, Management, Business Development, Customer Service, Client Relations Skills, Marketing Management, Digital Marketing, Customer Retention, Business Strategy, Human Resources, Client Relations, Marketing, Sales, Team Leadership, Leadership Development, Social Media Marketing, CRM, Strategic Planning, Salesforce.com, Team Building, Marketing Strategy, Online Advertising, Sales Process, Customer Satisfaction, Social Networking, B2B
Education
Michigan State University 1998 — 2002
B.A. Telecommunication, Communications
Specs Howard School Of Media Arts 2010 — 2011
Radio Broadcasting
Act One Studios - Chicago, IL 2008 — 2009
Theatre/Theater/On Camera Acting
Infinity Contact October 2012 - Present
Skills
New Business Development, Social Media, Advertising, Account Management, Sales Management, Training, Management, Business Development, Customer Service, Client Relations Skills, Marketing Management, Digital Marketing, Customer Retention, Business Strategy, Human Resources, Client Relations, Marketing, Sales, Team Leadership, Leadership Development, Social Media Marketing, CRM, Strategic Planning, Salesforce.com, Team Building, Marketing Strategy, Online Advertising, Sales Process, Customer Satisfaction, Social Networking, B2B
Education
Michigan State University 1998 — 2002
B.A. Telecommunication, Communications
Specs Howard School Of Media Arts 2010 — 2011
Radio Broadcasting
Act One Studios - Chicago, IL 2008 — 2009
Theatre/Theater/On Camera Acting
Ashley Kadlec's Infinity Contact Experience January 2013 - October 2013
Job Media Marketing Specialist at hibu
Industry Marketing and Advertising
Experience
hibu October 2013 - Present
Infinity Contact January 2013 - October 2013
First American Bank 2012 - 2012
Kingland Systems August 2010 - March 2011
Skills
Microsoft Excel, Banking, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Adobe Creative Suite, Apple Aperture, Marketing, Social Media Marketing, Social Networking, Sales, Account Management, Outlook, Marketing Communications, Social Media, Marketing Strategy, Data Analysis, Online Marketing, Online Advertising, Photoshop, Email Marketing, Market Research, Data Entry, Financial Reporting, Research, Facebook, Advertising, Sales Presentations, Digital Strategy, Marketing Research, Digital Marketing, Mobile Marketing, Direct Marketing
Education
Iowa State University - College of Business 2007 — 2011
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
hibu October 2013 - Present
Infinity Contact January 2013 - October 2013
First American Bank 2012 - 2012
Kingland Systems August 2010 - March 2011
Skills
Microsoft Excel, Banking, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Adobe Creative Suite, Apple Aperture, Marketing, Social Media Marketing, Social Networking, Sales, Account Management, Outlook, Marketing Communications, Social Media, Marketing Strategy, Data Analysis, Online Marketing, Online Advertising, Photoshop, Email Marketing, Market Research, Data Entry, Financial Reporting, Research, Facebook, Advertising, Sales Presentations, Digital Strategy, Marketing Research, Digital Marketing, Mobile Marketing, Direct Marketing
Education
Iowa State University - College of Business 2007 — 2011
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Jereme Goforth's Infinity Contact Experience July 2008 - October 2011
Job Realtor Quest Realty
Industry Marketing and Advertising
Experience
Entertainment Promotions October 2011 - December 2014
Infinity Contact July 2008 - October 2011
Experian Automotive Autocheck July 2008 - October 2011
Experian Automotive 2008 - 2011
Pat McGrath Chevyland April 2007 - July 2008
PRC, LLC February 2004 - March 2007
Skills
Data Analysis, Communication, Sales Management, Training, Microsoft Office, CRM, Performance Management, Process Improvement, Foresight, Intuition, Account Management, Client Service Oriented, Lead Generation, Management, Email Marketing, Sales Operations, Leadership, Direct Marketing, Sales, Call Centers, Program Management, Client Services, Direct Sales, Operations Management, New Business Development, Analytics, B2B, Business Development, Customer Retention, Team Leadership, E-commerce, Salesforce.com, Sales Process, Customer Service, Marketing, Customer Satisfaction, Team Building, Marketing Strategy, Strategic Planning
Education
Mississippi State University 2000 — 2002
Palacios High School
High School Diploma
East Mississippi Community College
Kirkwood Community College
Marketing Management
Mississippi Gulf Coast Community College
Mississippi State University
Secondary Education/Biology
Entertainment Promotions October 2011 - December 2014
Infinity Contact July 2008 - October 2011
Experian Automotive Autocheck July 2008 - October 2011
Experian Automotive 2008 - 2011
Pat McGrath Chevyland April 2007 - July 2008
PRC, LLC February 2004 - March 2007
Skills
Data Analysis, Communication, Sales Management, Training, Microsoft Office, CRM, Performance Management, Process Improvement, Foresight, Intuition, Account Management, Client Service Oriented, Lead Generation, Management, Email Marketing, Sales Operations, Leadership, Direct Marketing, Sales, Call Centers, Program Management, Client Services, Direct Sales, Operations Management, New Business Development, Analytics, B2B, Business Development, Customer Retention, Team Leadership, E-commerce, Salesforce.com, Sales Process, Customer Service, Marketing, Customer Satisfaction, Team Building, Marketing Strategy, Strategic Planning
Education
Mississippi State University 2000 — 2002
Palacios High School
High School Diploma
East Mississippi Community College
Kirkwood Community College
Marketing Management
Mississippi Gulf Coast Community College
Mississippi State University
Secondary Education/Biology
Layne Goldsberry Layne Goldsberry's Infinity Contact Experience April 2014 - February 2015
Job Quality & Reporting Analyst at ReadyWireless
Industry Marketing and Advertising
Experience
ReadyWireless July 2015 - Present
Infinity Contact April 2014 - February 2015
Infinity Contact January 2013 - April 2014
AEGON Americas September 2000 - July 2006
McLeodUSA 2000 - 2002
Skills
Data Analysis, Microsoft Excel, Report Writing, Call Centers, Operations Management, Schedule Control, Workforce Management, Team Leadership, Customer Satisfaction, Quality Assurance, Sales, Access, CRM, BPO, Training, Management, Customer Service, B2B, Team Building, Account Management, Customer Retention, Process Improvement, Sales Management, Strategic Planning, Microsoft Office, Employee Learning &..., Inside Sales, Sales Trainings
Education
Kirkwood Community College 1990 — 1992
Associate of Science (A.S.), Business Administration, Management and Operations
University of Iowa 1986 — 1989
Business Administration, Management and Operations
ReadyWireless July 2015 - Present
Infinity Contact April 2014 - February 2015
Infinity Contact January 2013 - April 2014
AEGON Americas September 2000 - July 2006
McLeodUSA 2000 - 2002
Skills
Data Analysis, Microsoft Excel, Report Writing, Call Centers, Operations Management, Schedule Control, Workforce Management, Team Leadership, Customer Satisfaction, Quality Assurance, Sales, Access, CRM, BPO, Training, Management, Customer Service, B2B, Team Building, Account Management, Customer Retention, Process Improvement, Sales Management, Strategic Planning, Microsoft Office, Employee Learning &..., Inside Sales, Sales Trainings
Education
Kirkwood Community College 1990 — 1992
Associate of Science (A.S.), Business Administration, Management and Operations
University of Iowa 1986 — 1989
Business Administration, Management and Operations
Rob Roggeveen Rob Roggeveen's Infinity Contact Experience July 2011 - May 2014
Job Sales Consultant and Eyewear Representative for Harley Davidson Eyewear.
Industry Medical Devices
Experience
Marcolin March 2015 - Present
Staples Advantage May 2014 - March 2015
Infinity Contact July 2011 - May 2014
Marchon Eyewear 2007 - 2009
Iowa Newspaper Associtation October 2002 - February 2006
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Public Speaking, Team Building, Inventory Management, Teamwork, Sales, Advertising, Management, Sales Management, Medical Billing, Opticians, Optometric Assistant, Account Management, Marketing Strategy, New Business Development, Team Leadership, Direct Sales, Project Management, Interviews, Training, Cold Calling, Call Centers, Sales Operations, Customer Retention, Coaching, B2B, Customer Satisfaction, Retail, Business Development, Strategy, CRM, Lead Generation, Sales Process, Leadership, Time Management
Education
University of Iowa 1993 — 1995
NREMT-P
University of Phoenix 2010 — 2011
Iowa City High School 1986 — 1990
Marcolin March 2015 - Present
Staples Advantage May 2014 - March 2015
Infinity Contact July 2011 - May 2014
Marchon Eyewear 2007 - 2009
Iowa Newspaper Associtation October 2002 - February 2006
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Public Speaking, Team Building, Inventory Management, Teamwork, Sales, Advertising, Management, Sales Management, Medical Billing, Opticians, Optometric Assistant, Account Management, Marketing Strategy, New Business Development, Team Leadership, Direct Sales, Project Management, Interviews, Training, Cold Calling, Call Centers, Sales Operations, Customer Retention, Coaching, B2B, Customer Satisfaction, Retail, Business Development, Strategy, CRM, Lead Generation, Sales Process, Leadership, Time Management
Education
University of Iowa 1993 — 1995
NREMT-P
University of Phoenix 2010 — 2011
Iowa City High School 1986 — 1990
Damon Heard, M.IS Damon Heard, M.IS's Infinity Contact Experience February 2013 - November 2013
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Rent-A-Center January 2014 - Present
Infinity Contact February 2013 - November 2013
Russell Cellular May 2011 - November 2012
Speedway January 2010 - September 2010
Aaron's, Inc May 2008 - July 2009
Ryan's Family Steakhouse/Fire Mountain June 2006 - September 2007
Steak n Shake May 2005 - June 2006
Bob Evans May 2003 - May 2005
Marriott Intl August 1999 - May 2003
Skills
Management, Sales, Team Building, Microsoft Office, Inventory Management, Microsoft Excel, Microsoft Word, Marketing, Analysis, Visio, Process Scheduler, Hiring, Technical Support, Strategic Planning, Budgets, Selling, Troubleshooting, Leadership, Team Leadership, Time Management, Bilingual, Spanish-speaking, Spanish Literature, Virtual Teams, Microsoft Visio, Job Scheduling, Cost Management, Technical Analysis, Hospitality Management, Hospitality Industry, Critical Thinking, Android, Salesforce.com, Website Development, Web Marketing, CRM, ERP, Oracle SCM, Google Adwords, Google Analytics, Customer Service, Customer Retention, Collaborative Problem..., Collections, Program Coordination, Hotel Management, Restaurant Management, Health Insurance, Training, Public Speaking
Education
University of Phoenix 2010 — 2012
Master's, Information Systems Mgt, 3.2
Michigan State University 1993 — 1998
Bachelors Degree, Hospitality Business
Rent-A-Center January 2014 - Present
Infinity Contact February 2013 - November 2013
Russell Cellular May 2011 - November 2012
Speedway January 2010 - September 2010
Aaron's, Inc May 2008 - July 2009
Ryan's Family Steakhouse/Fire Mountain June 2006 - September 2007
Steak n Shake May 2005 - June 2006
Bob Evans May 2003 - May 2005
Marriott Intl August 1999 - May 2003
Skills
Management, Sales, Team Building, Microsoft Office, Inventory Management, Microsoft Excel, Microsoft Word, Marketing, Analysis, Visio, Process Scheduler, Hiring, Technical Support, Strategic Planning, Budgets, Selling, Troubleshooting, Leadership, Team Leadership, Time Management, Bilingual, Spanish-speaking, Spanish Literature, Virtual Teams, Microsoft Visio, Job Scheduling, Cost Management, Technical Analysis, Hospitality Management, Hospitality Industry, Critical Thinking, Android, Salesforce.com, Website Development, Web Marketing, CRM, ERP, Oracle SCM, Google Adwords, Google Analytics, Customer Service, Customer Retention, Collaborative Problem..., Collections, Program Coordination, Hotel Management, Restaurant Management, Health Insurance, Training, Public Speaking
Education
University of Phoenix 2010 — 2012
Master's, Information Systems Mgt, 3.2
Michigan State University 1993 — 1998
Bachelors Degree, Hospitality Business
Annie Sanders Annie Sanders's Infinity Contact Experience January 2012 - Present
Job Associate Sales Manager at Infinity Contact
Industry Telecommunications
Experience
Infinity Contact January 2012 - Present
Ross Marketing LLC April 2007 - September 2011
Skills
Sales, Customer Service, Account Management, Sales Management, Training, Team Leadership, Team Building, Call Centers, Customer Retention, B2B, Management
Education
Kirkwood Community College 1996 — 1998
Associate of Applied Science Management Development, Management Development
Infinity Contact January 2012 - Present
Ross Marketing LLC April 2007 - September 2011
Skills
Sales, Customer Service, Account Management, Sales Management, Training, Team Leadership, Team Building, Call Centers, Customer Retention, B2B, Management
Education
Kirkwood Community College 1996 — 1998
Associate of Applied Science Management Development, Management Development
Eric Ballew Eric Ballew's Infinity Contact Experience April 2012 - August 2013
Job Customer Development Team at Go Daddy
Industry Internet
Experience
GoDaddy August 2013 - Present
Eric Ballew Photography June 2011 - Present
Infinity Contact April 2012 - August 2013
Portrait Innovations June 2011 - April 2012
Physicians Employment November 2010 - May 2011
Quality Quick Stop May 2010 - August 2010
Event Photography Group May 2010 - June 2010
Grad Images & Marathon Foto May 2009 - August 2009
Skills
Sales, Call Center, Customer Service, Digital photography, Photoshop, Social Media Marketing, Graphic design, Illustrator, Facebook, Dreamweaver, Flash, Microsoft Office, PHP, Windows Movie Maker, Notepad++, Twitter, LinkedIn, Email Marketing, Audacity, PowerPoint, Word, Social Media, Photography, Adobe Creative Suite, Social Networking, Web Design, Graphic Design, Customer Satisfaction, CSS, Call Centers, Digital Photography, E-commerce, InDesign, Microsoft Word, CRM, Team Leadership, Marketing
Education
Kirkwood Community College 2008 — 2011
Associate of Arts and Sciences (A.A.S.), Web Graphic Design
Fairfield High School 2004 — 2008
diploma
GoDaddy August 2013 - Present
Eric Ballew Photography June 2011 - Present
Infinity Contact April 2012 - August 2013
Portrait Innovations June 2011 - April 2012
Physicians Employment November 2010 - May 2011
Quality Quick Stop May 2010 - August 2010
Event Photography Group May 2010 - June 2010
Grad Images & Marathon Foto May 2009 - August 2009
Skills
Sales, Call Center, Customer Service, Digital photography, Photoshop, Social Media Marketing, Graphic design, Illustrator, Facebook, Dreamweaver, Flash, Microsoft Office, PHP, Windows Movie Maker, Notepad++, Twitter, LinkedIn, Email Marketing, Audacity, PowerPoint, Word, Social Media, Photography, Adobe Creative Suite, Social Networking, Web Design, Graphic Design, Customer Satisfaction, CSS, Call Centers, Digital Photography, E-commerce, InDesign, Microsoft Word, CRM, Team Leadership, Marketing
Education
Kirkwood Community College 2008 — 2011
Associate of Arts and Sciences (A.A.S.), Web Graphic Design
Fairfield High School 2004 — 2008
diploma
Rachel Rayman's Infinity Contact Experience Industry Outreach & Events ManagerNSCANovember 2014 - May 2015
Job Training Coordinator
Industry Education Management
Experience
Infinity Contact Industry Outreach & Events ManagerNSCANovember 2014 - May 2015
Center for Alcohol & Drug Services, Inc. September 2013 - November 2014
Colorado Society of Osteopathic Medicine 2011 - 2013
Resolution Research & Marketing, Inc. May 2011 - October 2011
Colorado Society of Osteopathic Medicine October 2006 - May 2011
Skills
Public Speaking, Event Management, Research, Budgets, Sales, Program Management, Fundraising, PowerPoint, Advertising, Healthcare, Event Planning, Training, Management, Data Analysis, Social Media, Marketing, Social Media Marketing, Outcomes Measurement
Education
St. Ambrose University
Bachelor's degree, Business Administration and Management, General
University of Colorado at Denver 1997 — 2000
Biology
Bayside Middle School 1987 — 1989
Infinity Contact Industry Outreach & Events ManagerNSCANovember 2014 - May 2015
Center for Alcohol & Drug Services, Inc. September 2013 - November 2014
Colorado Society of Osteopathic Medicine 2011 - 2013
Resolution Research & Marketing, Inc. May 2011 - October 2011
Colorado Society of Osteopathic Medicine October 2006 - May 2011
Skills
Public Speaking, Event Management, Research, Budgets, Sales, Program Management, Fundraising, PowerPoint, Advertising, Healthcare, Event Planning, Training, Management, Data Analysis, Social Media, Marketing, Social Media Marketing, Outcomes Measurement
Education
St. Ambrose University
Bachelor's degree, Business Administration and Management, General
University of Colorado at Denver 1997 — 2000
Biology
Bayside Middle School 1987 — 1989
Jessica Jakoubek's Infinity Contact Experience October 2005 - January 2007
Job Client Services Specialist
Industry Hospitality
Experience
LimoLink June 2013 - Present
Alorica March 2010 - February 2013
GE Capital October 2008 - September 2009
Yellowbook February 2008 - October 2008
Ross Marketing May 2007 - February 2008
Infinity Contact October 2005 - January 2007
Skills
Microsoft Office, Data Entry, Training, Instructor-led Training, Sales, Sales Process, Small Business, Microsoft Excel, Management, Reports, Kronos Timekeeping, Quality Assurance, Development & delivery..., Problem Solving, Needs Analysis, Job Aids, Adult Learning Theory, Quick Reference Guides, PowerPoint, Spreadsheets, Graphs, Employee Relations, Time Management, Interviews, Customer Retention, Customer Satisfaction, Customer Experience, Account Management, Customer Service
Education
University of Iowa 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General, Junior
Kirkwood Community College 2009 — 2012
Associate of Science (A.S.), Business Administration and Management, General
George Washington High School 2000 — 2004
High School Diploma, General Studies
LimoLink June 2013 - Present
Alorica March 2010 - February 2013
GE Capital October 2008 - September 2009
Yellowbook February 2008 - October 2008
Ross Marketing May 2007 - February 2008
Infinity Contact October 2005 - January 2007
Skills
Microsoft Office, Data Entry, Training, Instructor-led Training, Sales, Sales Process, Small Business, Microsoft Excel, Management, Reports, Kronos Timekeeping, Quality Assurance, Development & delivery..., Problem Solving, Needs Analysis, Job Aids, Adult Learning Theory, Quick Reference Guides, PowerPoint, Spreadsheets, Graphs, Employee Relations, Time Management, Interviews, Customer Retention, Customer Satisfaction, Customer Experience, Account Management, Customer Service
Education
University of Iowa 2012 — 2015
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General, Junior
Kirkwood Community College 2009 — 2012
Associate of Science (A.S.), Business Administration and Management, General
George Washington High School 2000 — 2004
High School Diploma, General Studies
Nicholas Neblock Nicholas Neblock's Infinity Contact Experience September 2014 - Present
Job Social Media Strategist at Infinity Contact
Industry Marketing and Advertising
Experience
Infinity Contact September 2014 - Present
Iowa Wing Chun January 2005 - Present
Yellowbook 2010 - August 2014
AT&T January 2009 - September 2009
U.S. Cellular July 2006 - October 2007
Skills
Sales, Web Design, Management, Team Leadership, Sales&Marketing, Photoshop, Customer Satisfaction, Team Building, Computer Graphics, Social Media Marketing, Long-term Customer..., Training, Mobile Devices, Online Advertising, Sales Management, Microsoft Network, Retentions, Online Marketing, Social Media, Social Networking, Sales & Marketing
Education
Kirkwood Community College 2010 — 2015
Web technologies/ Web Design, Web Page, Digital/Multimedia and Information Resources Design, Still attending
Infinity Contact September 2014 - Present
Iowa Wing Chun January 2005 - Present
Yellowbook 2010 - August 2014
AT&T January 2009 - September 2009
U.S. Cellular July 2006 - October 2007
Skills
Sales, Web Design, Management, Team Leadership, Sales&Marketing, Photoshop, Customer Satisfaction, Team Building, Computer Graphics, Social Media Marketing, Long-term Customer..., Training, Mobile Devices, Online Advertising, Sales Management, Microsoft Network, Retentions, Online Marketing, Social Media, Social Networking, Sales & Marketing
Education
Kirkwood Community College 2010 — 2015
Web technologies/ Web Design, Web Page, Digital/Multimedia and Information Resources Design, Still attending
Scott Steffes's Infinity Contact Experience January 2011 - November 2011
Job Owner at Definitive Marketing Inc
Industry Management Consulting
Experience
Defintive Marketing Inc November 2012 - Present
Fuse5 Inc. 2015 - 2015
Infinity Contact January 2011 - November 2011
Thomas L. Cardella & Associates February 2007 - August 2011
Vonage April 2006 - February 2007
Access Direct/PRC March 1995 - April 2006
Skills
Client Services, Customer Relations, Call Center, Consultative Selling, Management Consulting, Direct Marketing, Business Management, Microsoft Office, Excel, Customer Service, Word, Business Analysis, Telemarketing, Client Development, Client Relationship..., Client Communication, Marketing Communications, CRM, Management, Microsoft Word, Sales, Sales Management, Sales Operations, Inbound Marketing, Inbound Lead Generation, Start-up Consulting, Outbound Marketing, Social Marketing, Marketing, Account Management, Process Improvement, Team Leadership, Operations Management, Marketing Strategy, Leadership, Project Management, Telecommunications, New Business Development, Contact Centers, B2B, Performance Management
Education
Kaplan University 2005 — 2006
Bachelor of Business Administration (B.B.A.)
Kirkwood Community College 1993 — 1994
Associate's degree, Business Administration and Management, General
Defintive Marketing Inc November 2012 - Present
Fuse5 Inc. 2015 - 2015
Infinity Contact January 2011 - November 2011
Thomas L. Cardella & Associates February 2007 - August 2011
Vonage April 2006 - February 2007
Access Direct/PRC March 1995 - April 2006
Skills
Client Services, Customer Relations, Call Center, Consultative Selling, Management Consulting, Direct Marketing, Business Management, Microsoft Office, Excel, Customer Service, Word, Business Analysis, Telemarketing, Client Development, Client Relationship..., Client Communication, Marketing Communications, CRM, Management, Microsoft Word, Sales, Sales Management, Sales Operations, Inbound Marketing, Inbound Lead Generation, Start-up Consulting, Outbound Marketing, Social Marketing, Marketing, Account Management, Process Improvement, Team Leadership, Operations Management, Marketing Strategy, Leadership, Project Management, Telecommunications, New Business Development, Contact Centers, B2B, Performance Management
Education
Kaplan University 2005 — 2006
Bachelor of Business Administration (B.B.A.)
Kirkwood Community College 1993 — 1994
Associate's degree, Business Administration and Management, General
Anthony Pompo's Infinity Contact Experience 2004 - 2005
Job Buyer at Rockwell Collins
Industry Aviation & Aerospace
Experience
Rockwell Collins August 2014 - Present
Rockwell Collins November 2013 - August 2014
Rockwell Collins June 2010 - November 2013
Rockwell Collins June 2009 - June 2010
University of Iowa August 2008 - June 2009
Target August 2007 - August 2008
Infinity Contact 2004 - 2005
MCI 2003 - 2005
Skills
Telecommunications, Project Planning, Management, Sales, Customer Service, Access, Time Management, SAP, Sales Management, Quality Assurance, Enterprise Software, Wireless, Process Improvement, Integration, Systems Engineering, Program Management, Auditing, Software Documentation, Troubleshooting, Project Management, Cross-functional Team..., Visio
Education
University of Iowa - Henry B. Tippie College of Business 2011 — 2014
MBA, Business
University of Iowa - Henry B. Tippie College of Business 2008 — 2010
B.B.A., Fiance
Kirkwood Community College 2006 — 2008
A.A., Business
Marquette Senior High School 1997 — 2001
High School Diploma, General Studies
Rockwell Collins August 2014 - Present
Rockwell Collins November 2013 - August 2014
Rockwell Collins June 2010 - November 2013
Rockwell Collins June 2009 - June 2010
University of Iowa August 2008 - June 2009
Target August 2007 - August 2008
Infinity Contact 2004 - 2005
MCI 2003 - 2005
Skills
Telecommunications, Project Planning, Management, Sales, Customer Service, Access, Time Management, SAP, Sales Management, Quality Assurance, Enterprise Software, Wireless, Process Improvement, Integration, Systems Engineering, Program Management, Auditing, Software Documentation, Troubleshooting, Project Management, Cross-functional Team..., Visio
Education
University of Iowa - Henry B. Tippie College of Business 2011 — 2014
MBA, Business
University of Iowa - Henry B. Tippie College of Business 2008 — 2010
B.B.A., Fiance
Kirkwood Community College 2006 — 2008
A.A., Business
Marquette Senior High School 1997 — 2001
High School Diploma, General Studies
M. Elyse Urbanek's Infinity Contact Experience January 2013 - August 2013
Job Legal Intern at State of Michigan, Department of the Attorney General
Industry Legal Services
Experience
State of Michigan Department of Attorney General - Civil Litigation Elections & Employment Law May 2015 - Present
MSU Law Legal Clinic January 2015 - April 2015
Michigan State University College of Law Help 100 Families Campain 2015 September 2014 - March 2015
MSU Law Legal Clinic August 2014 - December 2014
Counsel & Advocacy Law Line May 2014 - August 2014
Michigan State University College of Law Alternative Spring Break Low Income Taxpayer Clinic March 2014 - March 2014
Infinity Contact January 2013 - August 2013
International Academy East October 2010 - January 2013
Self September 2010 - January 2013
North Woodward Internal Medicine May 2008 - January 2013
Skills
French, Research, PowerPoint, English, Teaching, Microsoft Office, Qualitative Research, SPSS, Editing, Tutoring, Microsoft Excel, Market Research, Foreign Policy, Arabic, Online Marketing, Social Media, Salesforce.com, Statistics, Language Teaching, Customer Service, Grant Writing, Modern Standard Arabic, Report Writing, Middle Eastern Studies, Social Networking, Microsoft Word, Spreadsheets, Critical Thinking, Legal Research, Academic Writing, Westlaw, Training, Community Outreach, Motions, LexisNexis, Online Advertising, Translation, Google Adwords, Survey Research, Tax Law
Education
Michigan State University College of Law 2013 — 2016
Doctor of Law (J.D.)
Wayne State University 2008 — 2011
MA, Near Eastern Languages
Michigan State University 2004 — 2008
Dual Bachelor of Arts Degrees, International Relations/French/Muslim Studies
· Institut de Touraine 2006 — 2006
Brevet d'etudes de la langue Française, French Language and Literature
State of Michigan Department of Attorney General - Civil Litigation Elections & Employment Law May 2015 - Present
MSU Law Legal Clinic January 2015 - April 2015
Michigan State University College of Law Help 100 Families Campain 2015 September 2014 - March 2015
MSU Law Legal Clinic August 2014 - December 2014
Counsel & Advocacy Law Line May 2014 - August 2014
Michigan State University College of Law Alternative Spring Break Low Income Taxpayer Clinic March 2014 - March 2014
Infinity Contact January 2013 - August 2013
International Academy East October 2010 - January 2013
Self September 2010 - January 2013
North Woodward Internal Medicine May 2008 - January 2013
Skills
French, Research, PowerPoint, English, Teaching, Microsoft Office, Qualitative Research, SPSS, Editing, Tutoring, Microsoft Excel, Market Research, Foreign Policy, Arabic, Online Marketing, Social Media, Salesforce.com, Statistics, Language Teaching, Customer Service, Grant Writing, Modern Standard Arabic, Report Writing, Middle Eastern Studies, Social Networking, Microsoft Word, Spreadsheets, Critical Thinking, Legal Research, Academic Writing, Westlaw, Training, Community Outreach, Motions, LexisNexis, Online Advertising, Translation, Google Adwords, Survey Research, Tax Law
Education
Michigan State University College of Law 2013 — 2016
Doctor of Law (J.D.)
Wayne State University 2008 — 2011
MA, Near Eastern Languages
Michigan State University 2004 — 2008
Dual Bachelor of Arts Degrees, International Relations/French/Muslim Studies
· Institut de Touraine 2006 — 2006
Brevet d'etudes de la langue Française, French Language and Literature
Jerry Moore Jerry Moore's Infinity Contact Experience 2014 - 2014
Job Collaborate > Create > Innovate > Celebrate!
Industry E-Learning
Experience
Infinity Contact 2014 - 2014
Cengage Learning 1996 - 2013
Education
University of Michigan
BA, English, Communication, 3.95 GPA
Infinity Contact 2014 - 2014
Cengage Learning 1996 - 2013
Education
University of Michigan
BA, English, Communication, 3.95 GPA
Darryl Nobles Jr Darryl Nobles Jr's Infinity Contact Experience January 2014 - February 2015
Job Digital Sales Executive at YP Marketing Solutions
Industry Marketing and Advertising
Experience
YP Marketing Solutions June 2015 - Present
Infinity Contact January 2014 - February 2015
Infinity Contact August 2013 - February 2015
Wells Fargo Advisors January 2013 - May 2013
Quicken Loans October 2011 - August 2012
Dick's Sporting Goods June 2010 - August 2010
Faygo Beverage Company June 2009 - August 2009
Skills
Mortgage Lending, Persuasion, Refinance, Influence At All Levels, Sales Presentations, Objection Handling, Marketing, Mortgage Banking, Public Speaking, Sales Management, Overcoming Objections, Coaching, Business Coaching, Business Performance..., Team Leadership, Sales Management..., Management Consulting, Google Adwords, Online Advertising, Communication, Strategic Marketing..., Online Marketing, Microsoft Office, Sales, PowerPoint, Social Media, Microsoft Excel, Customer Service, Leadership
Education
Davenport University 2009 — 2011
Bachelors, Marketing
Detroit Country Day School 2003 — 2007
Diploma, General Studies
YP Marketing Solutions June 2015 - Present
Infinity Contact January 2014 - February 2015
Infinity Contact August 2013 - February 2015
Wells Fargo Advisors January 2013 - May 2013
Quicken Loans October 2011 - August 2012
Dick's Sporting Goods June 2010 - August 2010
Faygo Beverage Company June 2009 - August 2009
Skills
Mortgage Lending, Persuasion, Refinance, Influence At All Levels, Sales Presentations, Objection Handling, Marketing, Mortgage Banking, Public Speaking, Sales Management, Overcoming Objections, Coaching, Business Coaching, Business Performance..., Team Leadership, Sales Management..., Management Consulting, Google Adwords, Online Advertising, Communication, Strategic Marketing..., Online Marketing, Microsoft Office, Sales, PowerPoint, Social Media, Microsoft Excel, Customer Service, Leadership
Education
Davenport University 2009 — 2011
Bachelors, Marketing
Detroit Country Day School 2003 — 2007
Diploma, General Studies
Renee Hiemstra Renee Hiemstra's Infinity Contact Experience October 2001 - September 2005
Job Manager, Customer Technical Support Services at Constellation Dealer
Industry Executive Office
Experience
Constellation Dealer Software September 2012 - Present
AdTrack October 2005 - September 2012
Infinity Contact October 2001 - September 2005
McLeodUSA January 2001 - October 2001
Mattel Interactive April 1993 - December 2000
Parsons Technology (later sold to Mattel) September 1991 - April 1993
Teleconnect 1983 - September 1991
Skills
Account Management, Salesforce.com, Team Building, Lead Generation, Team Management, Customer Retention, Program Management, Marketing, Management, Call Center, Direct Marketing, Marketing Strategy, Sales Management, Marketing Communications, Email Marketing, B2B, Strategic Planning, Social Media Marketing, Sales, Integrated Marketing, Project Management, Call Centers, Telecommunications, Recruiting, Product Marketing, Customer Satisfaction, Leadership, Training, B2B Marketing, Customer Service
Education
University of Northern Iowa 1979 — 1983
Bachelor of Arts (B.A.), Education, Teaching Certificate for Early Childhood Education
Kennedy High School
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Constellation Dealer Software September 2012 - Present
AdTrack October 2005 - September 2012
Infinity Contact October 2001 - September 2005
McLeodUSA January 2001 - October 2001
Mattel Interactive April 1993 - December 2000
Parsons Technology (later sold to Mattel) September 1991 - April 1993
Teleconnect 1983 - September 1991
Skills
Account Management, Salesforce.com, Team Building, Lead Generation, Team Management, Customer Retention, Program Management, Marketing, Management, Call Center, Direct Marketing, Marketing Strategy, Sales Management, Marketing Communications, Email Marketing, B2B, Strategic Planning, Social Media Marketing, Sales, Integrated Marketing, Project Management, Call Centers, Telecommunications, Recruiting, Product Marketing, Customer Satisfaction, Leadership, Training, B2B Marketing, Customer Service
Education
University of Northern Iowa 1979 — 1983
Bachelor of Arts (B.A.), Education, Teaching Certificate for Early Childhood Education
Kennedy High School
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Jenna Morris Jenna Morris's Infinity Contact Experience June 2007 - February 2009
Job Billing Integrity Specialist at Alliant Energy
Industry Utilities
Experience
Alliant Energy August 2015 - Present
Alliant Energy June 2013 - August 2015
Alliant Energy April 2011 - June 2013
Collins Community Credit Union November 2009 - January 2011
Accountemps March 2009 - October 2009
Infinity Contact June 2007 - February 2009
2nd Story Software (TaxACT) June 2003 - June 2007
Skills
Accounting, Financial Reporting, General Ledger, QuickBooks, Microsoft Excel, Process Improvement, Accounts Receivable, Account Reconciliation, Accounts Payable, Data Analysis, Microsoft Office, Leadership, Teamwork, Cash Flow, Call Centers, Microsoft Word, PowerPoint, Managerial Finance, Access, Financial Analysis, Time Management, Outlook, Customer Service, Analysis, PeopleSoft, Banking, Team Building, Software Documentation, Management, Business Process..., Payroll, Invoicing, Training, Business Analysis
Education
Coe College 1998 — 2003
Bachelor of Arts, Accounting, Business Administration, Computer Science
Alliant Energy August 2015 - Present
Alliant Energy June 2013 - August 2015
Alliant Energy April 2011 - June 2013
Collins Community Credit Union November 2009 - January 2011
Accountemps March 2009 - October 2009
Infinity Contact June 2007 - February 2009
2nd Story Software (TaxACT) June 2003 - June 2007
Skills
Accounting, Financial Reporting, General Ledger, QuickBooks, Microsoft Excel, Process Improvement, Accounts Receivable, Account Reconciliation, Accounts Payable, Data Analysis, Microsoft Office, Leadership, Teamwork, Cash Flow, Call Centers, Microsoft Word, PowerPoint, Managerial Finance, Access, Financial Analysis, Time Management, Outlook, Customer Service, Analysis, PeopleSoft, Banking, Team Building, Software Documentation, Management, Business Process..., Payroll, Invoicing, Training, Business Analysis
Education
Coe College 1998 — 2003
Bachelor of Arts, Accounting, Business Administration, Computer Science
Justin Harberts's Infinity Contact Experience April 2011 - Present
Job Sales Manager at Infinity Contact
Industry Management Consulting
Experience
Infinity Contact April 2011 - Present
Creative Wave Systems January 2009 - Present
Lattice Communications February 2010 - September 2010
Infinity Contact 2004 - 2010
McLeod USA 2002 - 2004
Skills
Sales, Training, Management, Team Leadership, Account Management, New Business Development, Business Development, Leadership, B2B, Sales Management, Customer Retention, CRM, Cold Calling, Sales Process, Process Improvement, Telemarketing, Call Centers, Program Management, Sales Operations, Direct Sales, Customer Satisfaction, Selling, Customer Service, Direct Marketing, Telecommunications, Vendor Management, Call Center, Lead Generation, Solution Selling, Team Building, Strategy, Contract Negotiation, Marketing, Negotiation, Time Management, Coaching, Key Account Management, Strategic Planning, Budgets, Recruiting, Salesforce.com, Data Segmentation, Campaign Management, Culture, Automotive Sales..., Sales Rep Training, Sales Leadership..., Pipeline Management, Marketing Strategy
Education
Kirkwood Community College 2014 — 2016
Upper Iowa University 1999 — 2001
Infinity Contact April 2011 - Present
Creative Wave Systems January 2009 - Present
Lattice Communications February 2010 - September 2010
Infinity Contact 2004 - 2010
McLeod USA 2002 - 2004
Skills
Sales, Training, Management, Team Leadership, Account Management, New Business Development, Business Development, Leadership, B2B, Sales Management, Customer Retention, CRM, Cold Calling, Sales Process, Process Improvement, Telemarketing, Call Centers, Program Management, Sales Operations, Direct Sales, Customer Satisfaction, Selling, Customer Service, Direct Marketing, Telecommunications, Vendor Management, Call Center, Lead Generation, Solution Selling, Team Building, Strategy, Contract Negotiation, Marketing, Negotiation, Time Management, Coaching, Key Account Management, Strategic Planning, Budgets, Recruiting, Salesforce.com, Data Segmentation, Campaign Management, Culture, Automotive Sales..., Sales Rep Training, Sales Leadership..., Pipeline Management, Marketing Strategy
Education
Kirkwood Community College 2014 — 2016
Upper Iowa University 1999 — 2001
Marielle Mimi Flowers Marielle Mimi Flowers's Infinity Contact Experience October 2011 - May 2012
Job Vice President, Strategy & Client Relations at Anderson Direct & Digital
Industry Marketing and Advertising
Experience
Anderson Direct & Digital May 2014 - Present
Synergy Direct Response November 2012 - May 2014
Infinity Contact October 2011 - May 2012
SPi Global May 2010 - September 2011
Sutherland Global Services October 2008 - February 2010
Protocol Global Solutions June 2004 - July 2008
Bank of America (formerly Countrywide Financial) February 2000 - June 2004
Event Management & Promotions, Inc. May 1998 - February 2000
Cohr, Inc. August 1997 - May 1998
Gelson's Markets May 1996 - August 1997
Skills
Lead Generation, Brand Development, Campaign Development, Direct Mail, Campaigns, Direct Marketing, Strategic Partnerships, Marketing Strategy, Social Media, Social Media Marketing, New Business Development, Sales Management, Analytics, Database Marketing, Cross-functional Team..., SEO, Corporate Communications, Marketing Communications, Event Management, CRM, Strategy, Project Management, Market Planning, Product Lifecycle..., Sales, Public Relations, Email Marketing, Advertising, Marketing, PPC, Multi-channel Marketing, B2B Marketing, BPO
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2012 — 2013
Executive MBA
Loyola Marymount University 1991 — 1995
BA, Marketing
Seattle Preparatory 1988 — 1991
Gonzaga Preparatory 1987 — 1988
St. Mary's Grade School
Anderson Direct & Digital May 2014 - Present
Synergy Direct Response November 2012 - May 2014
Infinity Contact October 2011 - May 2012
SPi Global May 2010 - September 2011
Sutherland Global Services October 2008 - February 2010
Protocol Global Solutions June 2004 - July 2008
Bank of America (formerly Countrywide Financial) February 2000 - June 2004
Event Management & Promotions, Inc. May 1998 - February 2000
Cohr, Inc. August 1997 - May 1998
Gelson's Markets May 1996 - August 1997
Skills
Lead Generation, Brand Development, Campaign Development, Direct Mail, Campaigns, Direct Marketing, Strategic Partnerships, Marketing Strategy, Social Media, Social Media Marketing, New Business Development, Sales Management, Analytics, Database Marketing, Cross-functional Team..., SEO, Corporate Communications, Marketing Communications, Event Management, CRM, Strategy, Project Management, Market Planning, Product Lifecycle..., Sales, Public Relations, Email Marketing, Advertising, Marketing, PPC, Multi-channel Marketing, B2B Marketing, BPO
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2012 — 2013
Executive MBA
Loyola Marymount University 1991 — 1995
BA, Marketing
Seattle Preparatory 1988 — 1991
Gonzaga Preparatory 1987 — 1988
St. Mary's Grade School
Amber Ellsworth's Infinity Contact Experience January 2014 - November 2014
Job Account Strategist
Industry Public Relations and Communications
Experience
Infinity Contact January 2014 - November 2014
PESG October 2013 - January 2014
Camp Walden MI June 2013 - August 2013
Thomas M. Cooley Law School June 2012 - June 2013
American Red Cross August 2011 - June 2012
Spring Arbor University September 2010 - May 2011
Sears Holdings Corporation August 2010 - March 2011
American Red Cross June 2009 - August 2010
American Red Cross July 2008 - August 2008
Skills
Press Releases, Editing, Event Management, SEO, Facebook, Social Media, Event Planning, Public Speaking, Non-profits, Microsoft Office, Blogging, Fundraising, Research, Social Networking, PowerPoint, Public Relations, Community Outreach, Creative Writing, Wordpress, Microsoft Word, Newsletters, Social Media Marketing, Adobe Creative Suite, Nonprofits
Education
Spring Arbor University 2011 — 2013
MA, Communication Leadership
Spring Arbor University 2007 — 2011
Bachelor of Science, Professional Writing
Eaton Rapids High School 2003 — 2007
Infinity Contact January 2014 - November 2014
PESG October 2013 - January 2014
Camp Walden MI June 2013 - August 2013
Thomas M. Cooley Law School June 2012 - June 2013
American Red Cross August 2011 - June 2012
Spring Arbor University September 2010 - May 2011
Sears Holdings Corporation August 2010 - March 2011
American Red Cross June 2009 - August 2010
American Red Cross July 2008 - August 2008
Skills
Press Releases, Editing, Event Management, SEO, Facebook, Social Media, Event Planning, Public Speaking, Non-profits, Microsoft Office, Blogging, Fundraising, Research, Social Networking, PowerPoint, Public Relations, Community Outreach, Creative Writing, Wordpress, Microsoft Word, Newsletters, Social Media Marketing, Adobe Creative Suite, Nonprofits
Education
Spring Arbor University 2011 — 2013
MA, Communication Leadership
Spring Arbor University 2007 — 2011
Bachelor of Science, Professional Writing
Eaton Rapids High School 2003 — 2007
Cal Ernst Cal Ernst's Infinity Contact Experience April 2009 - October 2010
Job Realtor, Coldwell Banker Hedges
Industry Outsourcing/Offshoring
Experience
Coldwell Banker Hedges October 2010 - Present
Infinity Contact April 2009 - October 2010
RBC Wealth Managment October 1996 - April 2009
IBM July 1976 - June 1987
Skills
Selling, New Business Development, Negotiation, Real Estate, Sales, Project Management, Investment Properties, Strategic Planning, Marketing, Marketing Strategy, Sales Management, Investments, Entrepreneurship, Management, Business Development, Team Building, Contract Negotiation, Account Management, Budgets, Customer Service, Online Marketing, Leadership
Education
University of Northern Iowa 1970 — 1973
BA
Springville High School
Coldwell Banker Hedges October 2010 - Present
Infinity Contact April 2009 - October 2010
RBC Wealth Managment October 1996 - April 2009
IBM July 1976 - June 1987
Skills
Selling, New Business Development, Negotiation, Real Estate, Sales, Project Management, Investment Properties, Strategic Planning, Marketing, Marketing Strategy, Sales Management, Investments, Entrepreneurship, Management, Business Development, Team Building, Contract Negotiation, Account Management, Budgets, Customer Service, Online Marketing, Leadership
Education
University of Northern Iowa 1970 — 1973
BA
Springville High School
Meghan Reutzel's Infinity Contact Experience June 2012 - July 2013
Job Marketing @ GoDaddy
Industry Marketing and Advertising
Experience
GoDaddy July 2013 - Present
Infinity Contact June 2012 - July 2013
Infinity Contact June 2011 - June 2012
Aim Healthcare March 2009 - June 2011
Education
Mount Mercy University 2011 — 2013
Master's degree, Business Administration and Management
Simpson College 2004 — 2008
Bachelor of Arts (BA), Marketing & Corporate Communication
GoDaddy July 2013 - Present
Infinity Contact June 2012 - July 2013
Infinity Contact June 2011 - June 2012
Aim Healthcare March 2009 - June 2011
Education
Mount Mercy University 2011 — 2013
Master's degree, Business Administration and Management
Simpson College 2004 — 2008
Bachelor of Arts (BA), Marketing & Corporate Communication
penda sarr penda sarr's Infinity Contact Experience January 2015 - Present
Job Adwords Agency Strategist
Industry Marketing and Advertising
Experience
Infinity Contact January 2015 - Present
Education
Eastern Michigan University 2011 — 2014
Bachelor of Science (B.S.), International Relations and Affairs
Infinity Contact January 2015 - Present
Education
Eastern Michigan University 2011 — 2014
Bachelor of Science (B.S.), International Relations and Affairs
Bob McCreedy's Infinity Contact Experience December 2013 - December 2014
Job Analytics Consultant at Wells Fargo
Industry Computer Software
Experience
Wells Fargo December 2014 - Present
Infinity Contact December 2013 - December 2014
Skills
Business Analysis, Project Management, Customer Service, Requirements Analysis, SQL, Program Management, Team Building, Telecommunications, Vendor Management, Call Centers, Process Improvement, Team Leadership, Cross-functional Team..., CRM, Outsourcing, Quality Assurance, SharePoint, Customer Experience
Education
University of Iowa 1985 — 1992
Wells Fargo December 2014 - Present
Infinity Contact December 2013 - December 2014
Skills
Business Analysis, Project Management, Customer Service, Requirements Analysis, SQL, Program Management, Team Building, Telecommunications, Vendor Management, Call Centers, Process Improvement, Team Leadership, Cross-functional Team..., CRM, Outsourcing, Quality Assurance, SharePoint, Customer Experience
Education
University of Iowa 1985 — 1992
Crystal Kayser's Infinity Contact Experience May 2011 - November 2011
Job SelfEmployed
Industry Marketing and Advertising
Experience
Maudience April 2015 - July 2015
hibu 2014 - 2014
Reinhart Foodservice May 2013 - November 2013
USCellular May 2012 - May 2013
Infinity Contact May 2011 - November 2011
Cedar Rapids Business Systems Inc March 2009 - November 2009
Cumulus, Inc. March 2007 - March 2009
KZIA FM Radio July 2007 - November 2007
StratosFour, Inc. July 2005 - July 2007
Gazette Communications November 1999 - July 2005
Skills
Marketing, Advertising, Marketing Communications, Management, Social Media, Social Media Marketing, Digital Marketing, Advertising Sales, Media Planning, Marketing Strategy, Copywriting, Integrated Marketing, Public Relations, Online Marketing, Facebook, Media Relations, Press Releases, Graphic Design
Education
Northwest Missouri State University 1982 — 1986
Bachelor of Science (B.S.), Broadcasting
Maudience April 2015 - July 2015
hibu 2014 - 2014
Reinhart Foodservice May 2013 - November 2013
USCellular May 2012 - May 2013
Infinity Contact May 2011 - November 2011
Cedar Rapids Business Systems Inc March 2009 - November 2009
Cumulus, Inc. March 2007 - March 2009
KZIA FM Radio July 2007 - November 2007
StratosFour, Inc. July 2005 - July 2007
Gazette Communications November 1999 - July 2005
Skills
Marketing, Advertising, Marketing Communications, Management, Social Media, Social Media Marketing, Digital Marketing, Advertising Sales, Media Planning, Marketing Strategy, Copywriting, Integrated Marketing, Public Relations, Online Marketing, Facebook, Media Relations, Press Releases, Graphic Design
Education
Northwest Missouri State University 1982 — 1986
Bachelor of Science (B.S.), Broadcasting
Jennie Wildman's Infinity Contact Experience September 2008 - August 2014
Job Human Resource Professional
Industry Human Resources
Experience
Pearson December 2014 - Present
Greg's Lawn & Landscaping September 2014 - November 2014
Infinity Contact September 2008 - August 2014
Infinity Contact September 2008 - June 2010
Volt Information Sciences January 2008 - September 2008
Wells Fargo Bank December 2006 - November 2007
Wells Fargo 2002 - 2006
Skills
Talent Acquisition, Employee Relations, HR Policies, Talent Management, Benefits Administration, Leave of Absence..., Hiring, Interviewing, Full-cycle Recruiting, Strategic Planning, Recruiting, Performance Management, HR Management
Education
Capella University 2004 — 2007
Masters, Organizational Management Human Resources
University of Iowa 1995 — 1999
Bachelor, Business Administration
Ankeny High School 1991 — 1995
Pearson December 2014 - Present
Greg's Lawn & Landscaping September 2014 - November 2014
Infinity Contact September 2008 - August 2014
Infinity Contact September 2008 - June 2010
Volt Information Sciences January 2008 - September 2008
Wells Fargo Bank December 2006 - November 2007
Wells Fargo 2002 - 2006
Skills
Talent Acquisition, Employee Relations, HR Policies, Talent Management, Benefits Administration, Leave of Absence..., Hiring, Interviewing, Full-cycle Recruiting, Strategic Planning, Recruiting, Performance Management, HR Management
Education
Capella University 2004 — 2007
Masters, Organizational Management Human Resources
University of Iowa 1995 — 1999
Bachelor, Business Administration
Ankeny High School 1991 — 1995
Jon Spain's Infinity Contact Experience May 2011 - Present
Job Database Analyst II at Infinity Contact
Industry Information Technology and Services
Experience
Infinity Contact May 2011 - Present
Thomas L. Cardella & Associates June 2009 - April 2011
APAC Customer Services April 1996 - November 2008
Hanson Directory Service, Inc. July 1994 - April 1996
Computer’s Plus February 1993 - May 1993
Employer’s Mutual Companies November 1990 - January 1992
Skills
Databases, Microsoft SQL Server, Troubleshooting, Database Design, SQL, Call Centers, Oracle, Active Directory, Business Analysis, CRM, Customer Service, Java, Leadership, Management, Project Management, SDLC, SharePoint, Team Leadership, Training, Web Development
Education
Des Moines Area Community College 1986 — 1990
AAS, Data Processing / Information Systems
Infinity Contact May 2011 - Present
Thomas L. Cardella & Associates June 2009 - April 2011
APAC Customer Services April 1996 - November 2008
Hanson Directory Service, Inc. July 1994 - April 1996
Computer’s Plus February 1993 - May 1993
Employer’s Mutual Companies November 1990 - January 1992
Skills
Databases, Microsoft SQL Server, Troubleshooting, Database Design, SQL, Call Centers, Oracle, Active Directory, Business Analysis, CRM, Customer Service, Java, Leadership, Management, Project Management, SDLC, SharePoint, Team Leadership, Training, Web Development
Education
Des Moines Area Community College 1986 — 1990
AAS, Data Processing / Information Systems
Tracy Scott-Burnham's Infinity Contact Experience September 2006 - May 2008
Job Human Resource Administrator at SecurityCoverage
Industry Computer & Network Security
Experience
Mercy Medical Center March 2015 - Present
SecurityCoverage January 2012 - July 2014
Aflac June 2008 - November 2010
Infinity Contact September 2006 - May 2008
Skills
Recruiting, Employee Relations, Talent Management, Technical Recruiting, Call Center, Cold Calling, Customer Service, Talent Acquisition, Human Resources, Employee Benefits, Benefits Administration, Sales, CRM, Call Centers, Deferred Compensation, Interviews, Applicant Tracking..., College Recruiting, Onboarding, Hiring, New Hire Orientations, Temporary Placement, Training, Internet Recruiting
Education
Kirkwood Community College 2004 — 2007
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Fort Lewis College
Mercy Medical Center March 2015 - Present
SecurityCoverage January 2012 - July 2014
Aflac June 2008 - November 2010
Infinity Contact September 2006 - May 2008
Skills
Recruiting, Employee Relations, Talent Management, Technical Recruiting, Call Center, Cold Calling, Customer Service, Talent Acquisition, Human Resources, Employee Benefits, Benefits Administration, Sales, CRM, Call Centers, Deferred Compensation, Interviews, Applicant Tracking..., College Recruiting, Onboarding, Hiring, New Hire Orientations, Temporary Placement, Training, Internet Recruiting
Education
Kirkwood Community College 2004 — 2007
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Fort Lewis College
Teri Dhooge - Connell's Infinity Contact Experience 2002 - 2002
Job Retired Marketing Chick. Consulting. Negotiations. Strategy. Relationships. Making a difference.
Industry Internet
Experience
GoDaddy.com February 2003 - October 2014
Infinity Contact 2002 - 2002
Parsons Technology 1993 - 2002
Skills
SEO, Strategy, Product Management, Advertising, Marketing, Lead Generation, Online Advertising, Customer Acquisition, SEM, Business Development, Direct Mail, Partnerships, E-commerce, Online Marketing, Affiliate Marketing, Start-ups, PPC, Domain Registration, Hosting Services, Affiliate Networks, Strategic Partnerships, Marketing Strategy, ecommerce, Contract Negotiation, Management Consulting, Digital Strategy, Sponsorship Activation, Sponsorship Marketing, Sports Marketing, Luxury Brand Marketing
Education
Mount Mercy College
Bachelor of Business Administration (BBA), Accounting and Business/Management
GoDaddy.com February 2003 - October 2014
Infinity Contact 2002 - 2002
Parsons Technology 1993 - 2002
Skills
SEO, Strategy, Product Management, Advertising, Marketing, Lead Generation, Online Advertising, Customer Acquisition, SEM, Business Development, Direct Mail, Partnerships, E-commerce, Online Marketing, Affiliate Marketing, Start-ups, PPC, Domain Registration, Hosting Services, Affiliate Networks, Strategic Partnerships, Marketing Strategy, ecommerce, Contract Negotiation, Management Consulting, Digital Strategy, Sponsorship Activation, Sponsorship Marketing, Sports Marketing, Luxury Brand Marketing
Education
Mount Mercy College
Bachelor of Business Administration (BBA), Accounting and Business/Management
Deb Wedemeier's Infinity Contact Experience 1993 - 2005
Job Business Development Expertise
Industry Marketing and Advertising
Experience
Transworld Systems September 2014 - Present
Consultant - Business Development, Leadership Training, Recruiting November 2006 - July 2013
Midwest Munchie Mgmt. LLC February 2010 - November 2012
Infinity Contact 1993 - 2005
Personal Safety Corp 1993 - 1995
Armstrong's Department Store 1986 - 1989
Coach House Gifts 1978 - 1986
Skills
Strategic Planning, Account Management, Marketing Strategy, New Business Development, Salesforce.com, Email Marketing, Recruiting, Team Building, Sales Management, Sales, Social Media, Marketing, Customer Service, Training, Time Management, Marketing Communications, Public Speaking, Online Marketing, Social Networking, Event Planning, Entrepreneurship, Public Relations, Market Research, Advertising, Strategy, CRM, Online Advertising, Social Media Marketing, Start-ups, Management, Contract Negotiation, Lead Generation, Selling, Leadership, Business Development, Business Strategy, Hiring, Leadership Development, Cold Calling, Human Resources, Management Consulting, Organizational..., Strategic Partnerships, Sourcing, B2B, Talent Acquisition, Coaching, Employee Relations, Performance Management, Interviews
Education
University of Northern Iowa 1976 — 1980
Bachelor's degree, Language Arts
South Tama High School
Transworld Systems September 2014 - Present
Consultant - Business Development, Leadership Training, Recruiting November 2006 - July 2013
Midwest Munchie Mgmt. LLC February 2010 - November 2012
Infinity Contact 1993 - 2005
Personal Safety Corp 1993 - 1995
Armstrong's Department Store 1986 - 1989
Coach House Gifts 1978 - 1986
Skills
Strategic Planning, Account Management, Marketing Strategy, New Business Development, Salesforce.com, Email Marketing, Recruiting, Team Building, Sales Management, Sales, Social Media, Marketing, Customer Service, Training, Time Management, Marketing Communications, Public Speaking, Online Marketing, Social Networking, Event Planning, Entrepreneurship, Public Relations, Market Research, Advertising, Strategy, CRM, Online Advertising, Social Media Marketing, Start-ups, Management, Contract Negotiation, Lead Generation, Selling, Leadership, Business Development, Business Strategy, Hiring, Leadership Development, Cold Calling, Human Resources, Management Consulting, Organizational..., Strategic Partnerships, Sourcing, B2B, Talent Acquisition, Coaching, Employee Relations, Performance Management, Interviews
Education
University of Northern Iowa 1976 — 1980
Bachelor's degree, Language Arts
South Tama High School
Jon Huinker's Infinity Contact Experience October 2007 - March 2009
Job Contact Center Director @ Nordstrom Direct
Industry Retail
Experience
Nordstrom Direct (Nordstrom) September 2014 - Present
Verizon June 2009 - August 2014
Infinity Contact October 2007 - March 2009
ImOn Communications January 2007 - August 2007
Iowa Donor Network January 2007 - May 2007
Pearson Education September 2004 - January 2007
McLeodUSA August 2002 - September 2004
American Express August 2001 - August 2002
American Express Financial Advisors October 1991 - July 1999
Skills
Operational Strategy, Process Management, Delivering Results, Financial Management, Organizational..., Operations Management, Call Center, Customer Service, Customer Loyalty, Customer Satisfaction, Customer Retention, Re-engineering, Telecommunications, Program Management, Process Improvement, Management, Managerial Finance, Performance Management, Call Centers, Communication, Customer Experience, Leadership, Brand Loyalty, Business Process..., Project Management, CRM
Education
Iowa State University - College of Business 1987 — 1991
Bachelor of Business Administration (BBA), Finance Major, Economics Minor
Nordstrom Direct (Nordstrom) September 2014 - Present
Verizon June 2009 - August 2014
Infinity Contact October 2007 - March 2009
ImOn Communications January 2007 - August 2007
Iowa Donor Network January 2007 - May 2007
Pearson Education September 2004 - January 2007
McLeodUSA August 2002 - September 2004
American Express August 2001 - August 2002
American Express Financial Advisors October 1991 - July 1999
Skills
Operational Strategy, Process Management, Delivering Results, Financial Management, Organizational..., Operations Management, Call Center, Customer Service, Customer Loyalty, Customer Satisfaction, Customer Retention, Re-engineering, Telecommunications, Program Management, Process Improvement, Management, Managerial Finance, Performance Management, Call Centers, Communication, Customer Experience, Leadership, Brand Loyalty, Business Process..., Project Management, CRM
Education
Iowa State University - College of Business 1987 — 1991
Bachelor of Business Administration (BBA), Finance Major, Economics Minor
Benjamin Choate PMP's Infinity Contact Experience 2005 - 2006
Job Programs ManagerRockwell Collins at SA IT Services
Industry Information Technology and Services
Experience
S&A Computer Services August 2008 - Present
SA IT Services 2007 - 2013
Rockwell Collins 2006 - 2007
Rockwell Collins 2006 - 2007
Infinity Contact 2005 - 2006
Skills
Account Management, Customer Service, Sales, Business Development, Microsoft Office, Computer Hardware, HP, Process Improvement, Active Directory, Direct Sales, Management, Troubleshooting, Sales Management, Team Leadership, Salesforce.com, Security, Cloud Computing, Data Center, Integration, Vendor Management, Networking, Disaster Recovery, Technical Support, Project Management, Strategic Planning, Leadership, Program Management, Team Building, Windows, Cross-functional Team...
Education
University of Iowa 2000 — 2004
S&A Computer Services August 2008 - Present
SA IT Services 2007 - 2013
Rockwell Collins 2006 - 2007
Rockwell Collins 2006 - 2007
Infinity Contact 2005 - 2006
Skills
Account Management, Customer Service, Sales, Business Development, Microsoft Office, Computer Hardware, HP, Process Improvement, Active Directory, Direct Sales, Management, Troubleshooting, Sales Management, Team Leadership, Salesforce.com, Security, Cloud Computing, Data Center, Integration, Vendor Management, Networking, Disaster Recovery, Technical Support, Project Management, Strategic Planning, Leadership, Program Management, Team Building, Windows, Cross-functional Team...
Education
University of Iowa 2000 — 2004
Kamila Demuth's Infinity Contact Experience Administrative AssistantVan Meter Industrial1996 - 2000
Job Quality Manager at Infinity Contact
Industry Automotive
Experience
Infinity Contact Administrative AssistantVan Meter Industrial1996 - 2000
Education
University of Northern Iowa 2000 — 2003
Kirkwood Community College 1994 — 1996
AA, Libertal Arts
Infinity Contact Administrative AssistantVan Meter Industrial1996 - 2000
Education
University of Northern Iowa 2000 — 2003
Kirkwood Community College 1994 — 1996
AA, Libertal Arts
Cherryl Hatton's Infinity Contact Experience January 2012 - April 2012
Job Marketing Coordinator
Industry Consumer Services
Experience
Beltone Of Iowa January 2013 - Present
Ronneburg Restaurant/Zubers Homestead Hotel April 2011 - January 2013
Infinity Contact January 2012 - April 2012
Cedar Rapids Horsemen’s Club January 2010 - December 2011
Clover Ridge United Methodist Church September 2005 - August 2011
The Old Creamery Theatre April 2008 - July 2010
Old Creamery Theatre April 2008 - July 2010
Walkers Shoes July 2004 - August 2006
Skills
Microsoft Word, Customer Service, Microsoft Excel, Outlook, Microsoft Office, Event Planning, Sales, PowerPoint, Data Entry, Management, Administration
Education
Kaplan University 2006 — 2008
Bachelor's Degree, Management; Business Administration
Hamilton College
Associate of Applied Science, Business Administration
Beltone Of Iowa January 2013 - Present
Ronneburg Restaurant/Zubers Homestead Hotel April 2011 - January 2013
Infinity Contact January 2012 - April 2012
Cedar Rapids Horsemen’s Club January 2010 - December 2011
Clover Ridge United Methodist Church September 2005 - August 2011
The Old Creamery Theatre April 2008 - July 2010
Old Creamery Theatre April 2008 - July 2010
Walkers Shoes July 2004 - August 2006
Skills
Microsoft Word, Customer Service, Microsoft Excel, Outlook, Microsoft Office, Event Planning, Sales, PowerPoint, Data Entry, Management, Administration
Education
Kaplan University 2006 — 2008
Bachelor's Degree, Management; Business Administration
Hamilton College
Associate of Applied Science, Business Administration
Theresa (Howes) Whittlesey's Infinity Contact Experience 2007 - 2008
Job Franchise Owner at Ignite Spot
Industry Accounting
Experience
Ignite Spot March 2012 - Present
Systems Unlimited 2009 - 2011
Infinity Contact 2007 - 2008
CarePro Health Services 2001 - 2007
Alternative Services 2000 - 2005
Cedarapids, Inc. 1992 - 1998
Raytheon 1992 - 1998
State of Iowa Auditors Office 1986 - 1992
Skills
Financial Analysis, Financial Reporting, Forecasting, Financial Management, Budgeting, Excel, Accounting, Internal Controls, Accounts Receivable, Variance Analysis, Cash Flow, Financial Accounting, Financial Modeling, Financial Planning, Quickbooks, Strategic Planning, Microsoft Office, General Ledger, Payroll, QuickBooks, Budgets, Microsoft Excel, Banking, Managerial Finance, Finance, GAAP, Accounts Payable, Bookkeeping
Education
University of Iowa - Henry B. Tippie College of Business 1996 — 1999
MBA
Ignite Spot March 2012 - Present
Systems Unlimited 2009 - 2011
Infinity Contact 2007 - 2008
CarePro Health Services 2001 - 2007
Alternative Services 2000 - 2005
Cedarapids, Inc. 1992 - 1998
Raytheon 1992 - 1998
State of Iowa Auditors Office 1986 - 1992
Skills
Financial Analysis, Financial Reporting, Forecasting, Financial Management, Budgeting, Excel, Accounting, Internal Controls, Accounts Receivable, Variance Analysis, Cash Flow, Financial Accounting, Financial Modeling, Financial Planning, Quickbooks, Strategic Planning, Microsoft Office, General Ledger, Payroll, QuickBooks, Budgets, Microsoft Excel, Banking, Managerial Finance, Finance, GAAP, Accounts Payable, Bookkeeping
Education
University of Iowa - Henry B. Tippie College of Business 1996 — 1999
MBA
JOHN ALLEN MASON III's Infinity Contact Experience February 2013 - Present
Job Account Executive Business Consultant at YP℠ Marketing Solutions
Industry Marketing and Advertising
Experience
YP℠ Marketing Solutions December 2014 - Present
Infinity Contact February 2013 - Present
Infinity Contact March 2014 - November 2014
Rocket Learning October 2011 - May 2012
Rocket Learning October 2011 - May 2012
Benjamin E. Mays Male Academy August 2002 - December 2005
Skills
Public Speaking, Community Outreach, Program Development, Program Management, Fundraising, Non-profits, Workshop Facilitation, Event Planning, Strategic Planning, Leadership Development, Teaching, Management, Customer Service, Staff Development, Research, Leadership, Microsoft Office, Marketing, Volunteer Management, Social Media, Coaching, Curriculum Development, Project Management, Training, Organizational..., Google Analytics, Google Adwords, Social Networking, Data Analysis, Event Management, Team Building
Education
Kentucky State University 1996 — 2000
Bachelor of Arts (B.A.), Psychology
Pioneer High School 1990 — 1994
diploma
Central Michigan University off campus
YP℠ Marketing Solutions December 2014 - Present
Infinity Contact February 2013 - Present
Infinity Contact March 2014 - November 2014
Rocket Learning October 2011 - May 2012
Rocket Learning October 2011 - May 2012
Benjamin E. Mays Male Academy August 2002 - December 2005
Skills
Public Speaking, Community Outreach, Program Development, Program Management, Fundraising, Non-profits, Workshop Facilitation, Event Planning, Strategic Planning, Leadership Development, Teaching, Management, Customer Service, Staff Development, Research, Leadership, Microsoft Office, Marketing, Volunteer Management, Social Media, Coaching, Curriculum Development, Project Management, Training, Organizational..., Google Analytics, Google Adwords, Social Networking, Data Analysis, Event Management, Team Building
Education
Kentucky State University 1996 — 2000
Bachelor of Arts (B.A.), Psychology
Pioneer High School 1990 — 1994
diploma
Central Michigan University off campus
Jennifer Kidder, FPC's Infinity Contact Experience July 2015 - Present
Job Accounting Coordinator at Infinity Contact
Industry Accounting
Experience
Infinity Contact July 2015 - Present
Highway Equipment Company September 2013 - July 2015
Exclusive Finishes LLC July 2012 - December 2013
hibu December 2011 - September 2013
Yellowbook USA August 2011 - December 2011
GoDaddy.com October 2010 - February 2011
Yellowbook USA February 2007 - September 2010
Skills
Payroll, Accounting, Accounts Payable, Accounts Receivable, QuickBooks, Microsoft Excel, Budgets, Microsoft Office, Microsoft Word, Account Management, Financial Reporting, Account Reconciliation, Invoicing, Finance, Sales, Customer Service, PowerPoint, Outlook, Human Resources, Analysis, Notary Public
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
MAFM, Finance & Accounting, 3.47 GPA
Mount Mercy College 2004 — 2010
BA, Finance
Infinity Contact July 2015 - Present
Highway Equipment Company September 2013 - July 2015
Exclusive Finishes LLC July 2012 - December 2013
hibu December 2011 - September 2013
Yellowbook USA August 2011 - December 2011
GoDaddy.com October 2010 - February 2011
Yellowbook USA February 2007 - September 2010
Skills
Payroll, Accounting, Accounts Payable, Accounts Receivable, QuickBooks, Microsoft Excel, Budgets, Microsoft Office, Microsoft Word, Account Management, Financial Reporting, Account Reconciliation, Invoicing, Finance, Sales, Customer Service, PowerPoint, Outlook, Human Resources, Analysis, Notary Public
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
MAFM, Finance & Accounting, 3.47 GPA
Mount Mercy College 2004 — 2010
BA, Finance
Justin Lukes's Infinity Contact Experience September 2012 - April 2013
Job Website Sales and Support Consultant at GoDaddy
Industry Management Consulting
Experience
GoDaddy May 2014 - Present
SecurityCoverage, Inc. May 2013 - February 2014
Infinity Contact September 2012 - April 2013
Student and dad 2008 - September 2012
Sharpness Inc. 2008 - 2009
Infinity Contact January 2007 - December 2008
K C Management February 2006 - November 2006
McLeod USA September 2002 - August 2004
Skills
Business Management, Sales Management, Customer Service, Customer Relations, Negotiation, Telecommunications, Call Center, B2B, Customer Satisfaction, Microsoft Office, Word, PowerPoint, Excel, Customer Loyalty, Advertising, Team Building, Retail, Coaching, Account Management, Social Media, New Business Development, Team Leadership, Territory Planning, Entrepreneurship, Problem Solving, Cold Calling, Direct Sales, E-commerce, Sales Support, Training, Call Centers, Troubleshooting, Management, Leadership, Selling
Education
Kirkwood Community College 2010 — 2011
A.A.S, Business Management
GoDaddy May 2014 - Present
SecurityCoverage, Inc. May 2013 - February 2014
Infinity Contact September 2012 - April 2013
Student and dad 2008 - September 2012
Sharpness Inc. 2008 - 2009
Infinity Contact January 2007 - December 2008
K C Management February 2006 - November 2006
McLeod USA September 2002 - August 2004
Skills
Business Management, Sales Management, Customer Service, Customer Relations, Negotiation, Telecommunications, Call Center, B2B, Customer Satisfaction, Microsoft Office, Word, PowerPoint, Excel, Customer Loyalty, Advertising, Team Building, Retail, Coaching, Account Management, Social Media, New Business Development, Team Leadership, Territory Planning, Entrepreneurship, Problem Solving, Cold Calling, Direct Sales, E-commerce, Sales Support, Training, Call Centers, Troubleshooting, Management, Leadership, Selling
Education
Kirkwood Community College 2010 — 2011
A.A.S, Business Management
Cana Caslavka's Infinity Contact Experience July 2013 - Present
Job Director of Client Solutions at Infinity Contact
Industry Investment Management
Experience
Infinity Contact July 2013 - Present
Thomas L. Cardella & Associates April 2006 - July 2013
PRC December 2005 - April 2007
Access Direct November 2002 - December 2005
Access Direct December 2001 - November 2002
Access Direct March 2000 - December 2001
APAC Customer Services 1999 - 1999
Skills
Call Center, Account Management, Customer Experience, Training, Process Improvement, Sales Management, Team Building, Project Management, Operations Management, Negotiation, Leadership Development, Customer Satisfaction, Business Analysis, Call Centers, Management, Leadership, Outsourcing, CRM, Human Resources, Team Leadership, Business Development, Contract Negotiation
Education
Mount Mercy University
Infinity Contact July 2013 - Present
Thomas L. Cardella & Associates April 2006 - July 2013
PRC December 2005 - April 2007
Access Direct November 2002 - December 2005
Access Direct December 2001 - November 2002
Access Direct March 2000 - December 2001
APAC Customer Services 1999 - 1999
Skills
Call Center, Account Management, Customer Experience, Training, Process Improvement, Sales Management, Team Building, Project Management, Operations Management, Negotiation, Leadership Development, Customer Satisfaction, Business Analysis, Call Centers, Management, Leadership, Outsourcing, CRM, Human Resources, Team Leadership, Business Development, Contract Negotiation
Education
Mount Mercy University
Daryl Deutmeyer's Infinity Contact Experience 2001 - 2002
Job Adv Senior Programmer Analyst at AEGON
Industry Information Technology and Services
Experience
AEGON software analystVangent, Inc.2006 - 2008
Vangent, Inc. 2006 - 2008
PEARSON GS (formerly National Computer Systems) 2006 - 2008
McLeodUSA 1997 - 2005
Infinity Contact 2001 - 2002
Parsons Technology 1990 - 1997
Education
Coe College 1986 — 1990
BS, Business Administration
AEGON software analystVangent, Inc.2006 - 2008
Vangent, Inc. 2006 - 2008
PEARSON GS (formerly National Computer Systems) 2006 - 2008
McLeodUSA 1997 - 2005
Infinity Contact 2001 - 2002
Parsons Technology 1990 - 1997
Education
Coe College 1986 — 1990
BS, Business Administration
Greg Best's Infinity Contact Experience January 2013 - Present
Job Chief Information Officer at Infinity Contact
Industry Information Technology and Services
Experience
Infinity Contact January 2013 - Present
Rockwell Collins October 2011 - September 2012
Rockwell Collins March 2010 - October 2011
Rockwell Collins June 2005 - March 2010
Rockwell Collins February 2004 - May 2005
Munro & Associates, LLC August 1999 - February 2004
Telegroup, Inc March 1998 - July 1999
APAC Customer Services April 1996 - December 1997
Waste Management, Inc. April 1990 - April 1996
Kelly and Associates 1978 - 1989
Skills
Matrix Management, Requirements Analysis, Program Management, Strategic Planning, Team Building, Vendor Management, Management, Security, Project Management, Process Improvement, Change Management, Cross-functional Team..., Integration, Business Analysis, Team Leadership, MS Project, Virtualization, SharePoint, Business Process, Telecommunications, Solution Architecture, Business Intelligence, Enterprise Software, SAP, SDLC, Software Documentation, Software Development, Visio, Leadership, Software Project..., Quality Assurance, Testing, Project Planning, Process Engineering, Strategy, Systems Engineering, Information Technology, Data Center, Product Development, IT Strategy, Access, Business Process..., Resource Management
Education
Amherst College 1973 — 1977
BA, Chemistry
Infinity Contact January 2013 - Present
Rockwell Collins October 2011 - September 2012
Rockwell Collins March 2010 - October 2011
Rockwell Collins June 2005 - March 2010
Rockwell Collins February 2004 - May 2005
Munro & Associates, LLC August 1999 - February 2004
Telegroup, Inc March 1998 - July 1999
APAC Customer Services April 1996 - December 1997
Waste Management, Inc. April 1990 - April 1996
Kelly and Associates 1978 - 1989
Skills
Matrix Management, Requirements Analysis, Program Management, Strategic Planning, Team Building, Vendor Management, Management, Security, Project Management, Process Improvement, Change Management, Cross-functional Team..., Integration, Business Analysis, Team Leadership, MS Project, Virtualization, SharePoint, Business Process, Telecommunications, Solution Architecture, Business Intelligence, Enterprise Software, SAP, SDLC, Software Documentation, Software Development, Visio, Leadership, Software Project..., Quality Assurance, Testing, Project Planning, Process Engineering, Strategy, Systems Engineering, Information Technology, Data Center, Product Development, IT Strategy, Access, Business Process..., Resource Management
Education
Amherst College 1973 — 1977
BA, Chemistry
Janine Osborne's Infinity Contact Experience July 2013 - Present
Job HR Business Partner at Infinity Contact
Industry Human Resources
Experience
Infinity Contact July 2013 - Present
Diamond Healthcare Staffing March 2013 - May 2013
Masterson Personnel, Inc. February 2011 - October 2012
Great Lakes Home Health and Hospice November 2009 - August 2010
Kelly Services Inc. November 1994 - July 2009
Skills
Full-cycle Recruiting, Temporary Staffing, Professional Staffing, Job Fairs, Employee Management, Recruitment/Retention, Screening, New Hire Orientation, Interviewing, Background Checks, Hiring, Employee Relations, Performance Reviews, Payroll Processing, Payroll, Data Entry, Conflict Resolution, Customer Service, Building Relationships, Performance Management, Cold Calling, Interviews, New Hire Orientations, Recruiting, Human Resources, Temporary Placement, College Recruiting
Education
Jackson Community College
Associates, General
Infinity Contact July 2013 - Present
Diamond Healthcare Staffing March 2013 - May 2013
Masterson Personnel, Inc. February 2011 - October 2012
Great Lakes Home Health and Hospice November 2009 - August 2010
Kelly Services Inc. November 1994 - July 2009
Skills
Full-cycle Recruiting, Temporary Staffing, Professional Staffing, Job Fairs, Employee Management, Recruitment/Retention, Screening, New Hire Orientation, Interviewing, Background Checks, Hiring, Employee Relations, Performance Reviews, Payroll Processing, Payroll, Data Entry, Conflict Resolution, Customer Service, Building Relationships, Performance Management, Cold Calling, Interviews, New Hire Orientations, Recruiting, Human Resources, Temporary Placement, College Recruiting
Education
Jackson Community College
Associates, General
Dave Levich's Infinity Contact Experience July 2015 - Present
Job Infinity Contact/Google Partner
Industry Online Media
Experience
Infinity Contact July 2015 - Present
FloorSource May 2002 - Present
Skills
Sales, Interior Design, Flooring, Carpet, Contractors, Sales Management, Retail, Account Management, New Business Development, Merchandising, Marketing Strategy, Pricing, Customer Service, Purchasing, Negotiation, Strategic Planning, Sales Operations, Marketing, Selling, Contract Negotiation
Education
Oakland University 1997 — 2002
Marketing, Marketing, Promotional Marketing
Infinity Contact July 2015 - Present
FloorSource May 2002 - Present
Skills
Sales, Interior Design, Flooring, Carpet, Contractors, Sales Management, Retail, Account Management, New Business Development, Merchandising, Marketing Strategy, Pricing, Customer Service, Purchasing, Negotiation, Strategic Planning, Sales Operations, Marketing, Selling, Contract Negotiation
Education
Oakland University 1997 — 2002
Marketing, Marketing, Promotional Marketing
Phil Urquhart's Infinity Contact Experience September 2010 - November 2011
Job Software Engineer
Industry Computer Software
Experience
IgnitionOne March 2014 - Present
Innovative Software Engineering November 2011 - February 2014
Infinity Contact September 2010 - November 2011
Skills
C#, Node.js, J2EE Application..., JavaScript, Agile Methodologies, JUnit, Test Driven Development, JSP, Spring, Subversion, Visual Studio, OOP, Eclipse, Java Enterprise Edition, Web Services, Microsoft SQL Server, .NET, jQuery, Java, JDBC, Servlets, Selenium, Software Engineering, Software Development, SQL, Object Oriented Design, SSRS, SSIS, REST, MVC, Unit Testing, JSON, SDLC
Education
University of Iowa 2007 — 2010
IgnitionOne March 2014 - Present
Innovative Software Engineering November 2011 - February 2014
Infinity Contact September 2010 - November 2011
Skills
C#, Node.js, J2EE Application..., JavaScript, Agile Methodologies, JUnit, Test Driven Development, JSP, Spring, Subversion, Visual Studio, OOP, Eclipse, Java Enterprise Edition, Web Services, Microsoft SQL Server, .NET, jQuery, Java, JDBC, Servlets, Selenium, Software Engineering, Software Development, SQL, Object Oriented Design, SSRS, SSIS, REST, MVC, Unit Testing, JSON, SDLC
Education
University of Iowa 2007 — 2010
Mike Andro's Infinity Contact Experience October 2012 - March 2015
Job Convenience Auto Service
Industry Automotive
Experience
Convenience Auto Service June 2015 - Present
Infinity Contact October 2012 - March 2015
INVESP November 2010 - July 2012
Quicken Loans January 2010 - October 2010
Century 21 October 1999 - November 2007
NBC News March 1981 - May 2003
Skills
Customer Service, Strategic Planning, Fundraising, Coaching, Training, Team Leadership, Real Estate, Program Management, Conversion Optimization, Nonprofits, Microsoft Word, Microsoft Office, Volunteer Management, Account Management, New Business Development, Social Media Marketing, Management, Sales Management
Education
Michigan State University 1975 — 1980
Journalism, Business
Convenience Auto Service June 2015 - Present
Infinity Contact October 2012 - March 2015
INVESP November 2010 - July 2012
Quicken Loans January 2010 - October 2010
Century 21 October 1999 - November 2007
NBC News March 1981 - May 2003
Skills
Customer Service, Strategic Planning, Fundraising, Coaching, Training, Team Leadership, Real Estate, Program Management, Conversion Optimization, Nonprofits, Microsoft Word, Microsoft Office, Volunteer Management, Account Management, New Business Development, Social Media Marketing, Management, Sales Management
Education
Michigan State University 1975 — 1980
Journalism, Business
Josh Yenter's Infinity Contact Experience July 2006 - May 2010
Job Account Development Specialist at Trulia
Industry Marketing and Advertising
Experience
Trulia June 2012 - Present
I/TX - Information Technology Solutions, Inc. August 2010 - September 2012
Coface Collections North America October 2010 - February 2012
20/20 Tax Resolution September 2010 - October 2010
Infinity Contact July 2006 - May 2010
Dr. Z's Experiment 2000 - 2010
Access Direct January 2002 - December 2005
Radio Shack February 2000 - January 2002
Staples 1998 - 2000
Skills
Client Development, Client Relationship..., Negotiation, Association Management, Time Management, Data Entry, Data Analysis, Accounts Receivable, Team Building, Team Leadership, Enterprise Content..., Outlook, PowerPoint, Essential Oils, Holistic Health, Dog Training, Social Networking, Proposal Writing, Home Improvement, Woodworking, Music Appreciation, Microsoft Word, Microsoft Excel, Budgets, Customer Retention, CRM, Sales, Marketing, Spreadsheets, Management, Online Marketing, B2B, Online Advertising, Cloud Computing, Customer Acquisition, Sales Process, Account Management, Sales Management, Selling, New Business Development, E-commerce, Customer Satisfaction, Business Development, Sales Operations, Direct Sales, Strategic Partnerships, Lead Generation, SaaS, Social Media Marketing, Leadership
Education
Kirkwood Community College 1998 — 2001
AA: Music Performance, Jazz Theory for Electric and Upright Bass Performance
JFK 1994 — 1998
Trulia June 2012 - Present
I/TX - Information Technology Solutions, Inc. August 2010 - September 2012
Coface Collections North America October 2010 - February 2012
20/20 Tax Resolution September 2010 - October 2010
Infinity Contact July 2006 - May 2010
Dr. Z's Experiment 2000 - 2010
Access Direct January 2002 - December 2005
Radio Shack February 2000 - January 2002
Staples 1998 - 2000
Skills
Client Development, Client Relationship..., Negotiation, Association Management, Time Management, Data Entry, Data Analysis, Accounts Receivable, Team Building, Team Leadership, Enterprise Content..., Outlook, PowerPoint, Essential Oils, Holistic Health, Dog Training, Social Networking, Proposal Writing, Home Improvement, Woodworking, Music Appreciation, Microsoft Word, Microsoft Excel, Budgets, Customer Retention, CRM, Sales, Marketing, Spreadsheets, Management, Online Marketing, B2B, Online Advertising, Cloud Computing, Customer Acquisition, Sales Process, Account Management, Sales Management, Selling, New Business Development, E-commerce, Customer Satisfaction, Business Development, Sales Operations, Direct Sales, Strategic Partnerships, Lead Generation, SaaS, Social Media Marketing, Leadership
Education
Kirkwood Community College 1998 — 2001
AA: Music Performance, Jazz Theory for Electric and Upright Bass Performance
JFK 1994 — 1998
Clayton Broulik's Infinity Contact Experience September 2011 - March 2012
Job Travel Enthusiast
Industry Food Production
Experience
Casey's General Store September 2012 - Present
Copyworks March 2012 - July 2012
Infinity Contact September 2011 - March 2012
Transportation Security Administration May 2008 - April 2010
APAC Customer Services October 2007 - May 2008
Subway September 2003 - October 2007
PerMar Security Services July 2001 - September 2003
Skills
Independant Contract..., Independent Leisure &..., Security Proffessional
Education
Kaplan University 2005 — 2007
BSM, Criminal Justice / Management
Kirkwood Community College 1999 — 2001
Associate of Arts (AA), Criminal Justice
Casey's General Store September 2012 - Present
Copyworks March 2012 - July 2012
Infinity Contact September 2011 - March 2012
Transportation Security Administration May 2008 - April 2010
APAC Customer Services October 2007 - May 2008
Subway September 2003 - October 2007
PerMar Security Services July 2001 - September 2003
Skills
Independant Contract..., Independent Leisure &..., Security Proffessional
Education
Kaplan University 2005 — 2007
BSM, Criminal Justice / Management
Kirkwood Community College 1999 — 2001
Associate of Arts (AA), Criminal Justice
Colleen Cirocco's Infinity Contact Experience February 2013 - Present
Job Customer Service Representative at Infinity Contact
Industry Nonprofit Organization Management
Experience
Infinity Contact February 2013 - Present
Prison Creative Arts Project June 2011 - May 2013
Locavorious June 2011 - November 2011
Skills
Policy, Community Engagement, Public Speaking, Editing, Volunteer Recruiting, Non-profit..., Event Planning, Spanish, Qualitative Research, Volunteer Training, Research, Microsoft Office, Fundraising, Workshop Facilitation, Nonprofits, Community Development, Blogging, Community Outreach, Social Media, Social Justice, Program Management, Higher Education, Copy Editing, Creative Writing, Grant Writing, Public Relations
Education
University of Michigan 2007 — 2010
Bachelor of Arts, Comparative Literature
Wayne State University 2006 — 2007
Infinity Contact February 2013 - Present
Prison Creative Arts Project June 2011 - May 2013
Locavorious June 2011 - November 2011
Skills
Policy, Community Engagement, Public Speaking, Editing, Volunteer Recruiting, Non-profit..., Event Planning, Spanish, Qualitative Research, Volunteer Training, Research, Microsoft Office, Fundraising, Workshop Facilitation, Nonprofits, Community Development, Blogging, Community Outreach, Social Media, Social Justice, Program Management, Higher Education, Copy Editing, Creative Writing, Grant Writing, Public Relations
Education
University of Michigan 2007 — 2010
Bachelor of Arts, Comparative Literature
Wayne State University 2006 — 2007
James Valliere's Infinity Contact Experience May 2011 - July 2011
Job Customer Service Representative
Industry Consumer Services
Experience
Infinity Contact May 2011 - July 2011
Labor Ready October 2010 - May 2011
Qwest Communications, Inc. July 2009 - October 2010
Education
Mount Mercy College 1982 — 1986
B.A., Business Administration
Infinity Contact May 2011 - July 2011
Labor Ready October 2010 - May 2011
Qwest Communications, Inc. July 2009 - October 2010
Education
Mount Mercy College 1982 — 1986
B.A., Business Administration
Amy Bartunek's Infinity Contact Experience July 2010 - May 2012
Job Hupp Electric Motors
Industry Electrical/Electronic Manufacturing
Experience
Hupp Electric Motors May 2012 - Present
Infinity Contact July 2010 - May 2012
Skills
Event Planning, Creative Writing, Microsoft Office, Newsletters, Press Releases, Purchasing, Announcements, Inventory, Social Media, Direct Mail, Proofreading, Organizational &...
Education
Coe College 2014 — 2017
Minor, Secondary Education and Teaching
Mount Mercy College
Bachelor of Fine Arts, Communications
Hupp Electric Motors May 2012 - Present
Infinity Contact July 2010 - May 2012
Skills
Event Planning, Creative Writing, Microsoft Office, Newsletters, Press Releases, Purchasing, Announcements, Inventory, Social Media, Direct Mail, Proofreading, Organizational &...
Education
Coe College 2014 — 2017
Minor, Secondary Education and Teaching
Mount Mercy College
Bachelor of Fine Arts, Communications
J.T. Williams's Infinity Contact Experience August 2011 - November 2011
Job freight broker at Landstar
Industry Logistics and Supply Chain
Experience
Landstar November 2011 - Present
Infinity Contact August 2011 - November 2011
Rockwell management January 2010 - July 2011
Skills
Logistics, Customer Service, Call Center, Dispatching, Customer Satisfaction, Sales, Shipping, Microsoft Excel, Account Management, Outlook, Microsoft Office, Data Entry, Process Scheduler, Microsoft Word, Warehousing, Cold Calling, Negotiation, Access, PowerPoint, Team Building
Education
Kirkwood Community College 2010 — 2011
Kirkwood Community College 2008 — 2010
Landstar November 2011 - Present
Infinity Contact August 2011 - November 2011
Rockwell management January 2010 - July 2011
Skills
Logistics, Customer Service, Call Center, Dispatching, Customer Satisfaction, Sales, Shipping, Microsoft Excel, Account Management, Outlook, Microsoft Office, Data Entry, Process Scheduler, Microsoft Word, Warehousing, Cold Calling, Negotiation, Access, PowerPoint, Team Building
Education
Kirkwood Community College 2010 — 2011
Kirkwood Community College 2008 — 2010
Shelly McNulty's Infinity Contact Experience 2004 - 2007
Job Controller at Paulson Electric
Industry Construction
Experience
Paulson Electric Co June 2015 - Present
Clipper Windpower February 2013 - June 2015
Ovation Networks, Inc. January 2011 - February 2013
Infinity Contact 2004 - 2007
Skills
Customer Service, Account Management, Strategic Planning, Microsoft Excel, Process Improvement, Outlook, Payroll, Employee Relations, Microsoft Office, Team Leadership, Microsoft Word, Telecommunications, CRM, Human Resources, Corporate Finance, Financial Accounting, Cash Management, Cash Flow Forecasting, Client Billing, Manage Client...
Education
University of Dubuque 2013 — 2014
Master of Business Administration (MBA)
University of Northern Iowa 1990 — 1996
Bachelor of Arts (B.A.), Accounting
Bradley University 1989 — 1990
Paulson Electric Co June 2015 - Present
Clipper Windpower February 2013 - June 2015
Ovation Networks, Inc. January 2011 - February 2013
Infinity Contact 2004 - 2007
Skills
Customer Service, Account Management, Strategic Planning, Microsoft Excel, Process Improvement, Outlook, Payroll, Employee Relations, Microsoft Office, Team Leadership, Microsoft Word, Telecommunications, CRM, Human Resources, Corporate Finance, Financial Accounting, Cash Management, Cash Flow Forecasting, Client Billing, Manage Client...
Education
University of Dubuque 2013 — 2014
Master of Business Administration (MBA)
University of Northern Iowa 1990 — 1996
Bachelor of Arts (B.A.), Accounting
Bradley University 1989 — 1990
Richard Ibarra's Infinity Contact Experience February 2013 - Present
Job Mid Market Acquisitions / Outbound Sales at Infinity Contact
Industry Information Technology and Services
Experience
Infinity Contact February 2013 - Present
Thomson Reuters September 2010 - January 2013
AT&T January 2009 - September 2010
Yellowbook June 2005 - December 2008
Skills
Account Management, Customer Retention, Direct Sales, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint
Education
College for Creative Studies 1993 — 1996
Bachelor of Arts (B.A.), Graphic Design
Infinity Contact February 2013 - Present
Thomson Reuters September 2010 - January 2013
AT&T January 2009 - September 2010
Yellowbook June 2005 - December 2008
Skills
Account Management, Customer Retention, Direct Sales, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint
Education
College for Creative Studies 1993 — 1996
Bachelor of Arts (B.A.), Graphic Design
Greg Smejkal's Infinity Contact Experience September 2012 - Present
Job Technical Analyst at Infinity Contact
Industry Computer & Network Security
Experience
Infinity Contact September 2012 - Present
Archer Daniels Midland August 2008 - August 2012
Skills
Account Management, Active Directory, Call Centers, Customer Satisfaction, Microsoft Office, Process Improvement, Project Management, System Administration, Team Building, Team Leadership, Virtualization, Visio, Windows Server
Education
Kirkwood Community College
Infinity Contact September 2012 - Present
Archer Daniels Midland August 2008 - August 2012
Skills
Account Management, Active Directory, Call Centers, Customer Satisfaction, Microsoft Office, Process Improvement, Project Management, System Administration, Team Building, Team Leadership, Virtualization, Visio, Windows Server
Education
Kirkwood Community College
Missy McIntyre's Infinity Contact Experience April 2004 - May 2008
Job Agent at Dolan Insurance Agency
Industry Insurance
Experience
Dolan Insurance July 2014 - Present
Millhiser Smith Agency September 2010 - June 2014
TSF Structures July 2008 - January 2010
Infinity Contact April 2004 - May 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Adobe Creative Suite, Outlook
Education
Loras College 2000 — 2004
Bachelor's degree, Business Management & Marketing
West Delaware High School 1996 — 2000
General Education
Dolan Insurance July 2014 - Present
Millhiser Smith Agency September 2010 - June 2014
TSF Structures July 2008 - January 2010
Infinity Contact April 2004 - May 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Adobe Creative Suite, Outlook
Education
Loras College 2000 — 2004
Bachelor's degree, Business Management & Marketing
West Delaware High School 1996 — 2000
General Education
Janelle Moore's Infinity Contact Experience January 2014 - Present
Job Assistant Manager at Infinity Contact
Industry Outsourcing/Offshoring
Experience
Infinity Contact January 2014 - Present
Infinity Contact July 2013 - January 2014
Teleperformance, USA April 2013 - June 2013
Education
Eastern Michigan University 2007 — 2012
Bachelor of Applied Science (B.A.Sc.), Psychology
Lewis Cass Technical High School 2003 — 2007
High School Diploma, Performing Arts
Infinity Contact January 2014 - Present
Infinity Contact July 2013 - January 2014
Teleperformance, USA April 2013 - June 2013
Education
Eastern Michigan University 2007 — 2012
Bachelor of Applied Science (B.A.Sc.), Psychology
Lewis Cass Technical High School 2003 — 2007
High School Diploma, Performing Arts
Jonathan Gore's Infinity Contact Experience January 2014 - Present
Job Student at Eastern Michigan University
Industry Accounting
Experience
Infinity Contact January 2014 - Present
Teleperformance August 2013 - January 2014
recellular June 2012 - August 2013
Skills
Google Adwords, Photoshop, Microsoft Office, Teamwork
Education
Eastern Michigan University 2011 — 2015
Bachelor of Business Administration (BBA), Accounting
Eastern Michigan University 2011 — 2015
Infinity Contact January 2014 - Present
Teleperformance August 2013 - January 2014
recellular June 2012 - August 2013
Skills
Google Adwords, Photoshop, Microsoft Office, Teamwork
Education
Eastern Michigan University 2011 — 2015
Bachelor of Business Administration (BBA), Accounting
Eastern Michigan University 2011 — 2015