InfoCision Company
Industry: Company
DescriptionInfoCision Management Corporation is a company that operates call centers. Based in Bath Township, Ohio outside of Akron, it is the second-largest teleservice company in the United States. It operates 30 call centers at 12 locations in Ohio, West Virginia, and Pennsylvania, employing more than 4,000 people. Headquarters: Akron, OH Founded: 1982
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InfoCision Employees
InfoCision Management Corporation September 2009 - Present
InfoCision 2004 - 2009
InfoCision September 1997 - 2004
Skills
Program Management, Operations Management, Operational Planning, Call Center Development, Business Analysis, Staff Development, Training, Management, Team Building, Telemarketing, Customer Experience, Inbound Marketing, Sales, Employee Relations, Call Centers, Account Management, Call Center, Customer Retention, Marketing, Customer Service, Strategic Planning, Fundraising, Customer Satisfaction, Project Management, Leadership
Education
The Ohio State University 1993 — 1997
Bachelor's degree, Psychology
Gwinnett County Voter Registration March 2012 - November 2012
Staffing Technologies January 2011 - February 2012
Delta Dental August 2010 - October 2010
Vital Solutions, Inc. August 2009 - April 2010
Waffle House/Krystal’s September 2008 - April 2009
InfoCision January 2007 - December 2007
Impact Resource Group February 2005 - April 2006
Rich’s Macy September 2004 - February 2005
Armada May 2003 - December 2003
MetLife May 2001 - February 2002
Skills
Customer Service, Employee Training, Published Author, Creative Writing, Public Speaking, Microsoft Office, Microsoft Word, Microsoft Excel, Food & Beverage, 10 Key, Newsletters, Organization, Office Administration, PowerPoint, Quality Assurance, Restaurants, Servers, Typing, Writing, Youth Ministry
Education
University of Phoenix 2008 — 2009
N/A, Business Communications
North Beach Income Properties, LLC January 2014 - Present
AT&T Mobility December 2012 - Present
VXI Global Solutions, Inc February 2010 - August 2010
West Corporation July 2006 - January 2010
Infocision April 2005 - June 2006
Bankers Life and Casualty Company December 2004 - March 2005
American Income Life November 2003 - June 2004
Jokym Concession Group July 2003 - November 2003
First Impression Printing April 2000 - May 2002
Hoechstetter Printing June 1996 - April 2000
Skills
Illustrator, Sketching, Graphic Design, Photoshop, Illustration, Adobe Creative Suite, Logo Design, Rendering, Video, Video Editing, graphic design, animation, web desig, customer service, sales, Character Animation, Computer Animation, Public Relations, Customer Service, Animation, Flash, Social Media, Microsoft Office, Social Networking, Web Design, Training
Education
Art Institute of Pittsburgh 2002 — 2003
na, Digital Design
Community College of Allegheny County 1991 — 1994
Associate of Science (A.S.), Criminal Justice and Corrections
Landscape Contractor March 2012 - Present
Center for Marketing and Opinion Research December 2006 - November 2011
Faircut Landscaping March 2001 - November 2011
Center For Marketing and Opinion Research 2006 - 2010
Digital satellite solutions January 2002 - December 2006
A1 Lawn Care June 1998 - December 2001
Infocision 1994 - 1998
Skills
Research, Microsoft Office, Sales Management, Direct Marketing, Computer Repair, Lawn Care, Customer Relations, Landscape, Landscaping, Customer Service, Marketing, Mulch, Sales, Social Media, Trees, Leadership, Fundraising, Data Analysis, Public Speaking, Aeration, Advertising, Survey Design, Project Management, Team Building, Market Research, Event Planning
Education
The University of Akron 2000 — 2001
Green High School 1986 — 1990
Infocision March 2014 - Present
Catastrophe Management Solutions October 2012 - January 2014
VXI Global Solutions, Inc September 2011 - August 2012
Liberty Tax Service January 2010 - April 2010
Northeast Laser, Inc. January 2007 - January 2009
Education
Stark State College of Technology 2012 — 2015
Associates Degree, Tax Accounting, A-B
Brown Mackie College 2010 — 2011
Accounting Diploma (1 year), Accounting
Stark Technical College 1988 — 1992
Associates, Small Business Computer Technology
City of Columbus January 2012 - Present
Infocision November 2007 - July 2011
Columbus City Schools December 2005 - June 2010
Skills
Teaching, Curriculum Development, Curriculum Design, Special Education, Classroom, Staff Development, Tutoring, Lesson Planning, Educational Leadership, Educational Technology, Elementary Education, Classroom Management
Education
The Ohio State University 2001 — 2004
Bachelor of Arts, Social; Behavioral Sciences
Tennessee State University 1998 — 2001
The J.M. Smucker Company June 2015 - Present
Mogadore High School August 2013 - Present
Junior Achievement of North Central Ohio September 2012 - June 2015
Infocision November 2011 - October 2012
The Salvation Army December 2010 - December 2011
Skills
Fundraising, Event Planning, Public Speaking, Social Media, Volunteer Management, Customer Service, Non-profits, Public Relations, Community Outreach, Microsoft Office, Microsoft Excel, PowerPoint, Nonprofits, Team Building, Leadership Development, Event Management, Leadership, Training, Management, Strategic Planning, Research, Recruiting, Sales
Education
The University of Akron 2004 — 2008
Bachelor of Arts (B.A.), Adolescent to Young Adult Education-Integrated Social Studies
Infocision June 2012 - Present
Ronald Salmons Law/Lincoln Cty.Schools/ABGT March 2012 - Present
U.S. Postal Service January 1998 - December 2011
Skills
fast typist/good..., Community Outreach, Courts, Public Speaking, Nonprofits, Litigation, Legal Research, Data Entry, Policy Analysis, Public Administration, Motions, Microsoft Word, Arbitration, Research, PowerPoint, Legal Writing, Leadership, Microsoft Office, Government, Policy, Outlook, Customer Service, Grievances, Conflict Resolution, Microsoft Excel, Employment Law, Enforcement, Mediation, Public Policy, Alternative Dispute..., Emergency Management, Fundraising
Education
Concord Law School - Kaplan University 2004 — 2008
Juris Doctorate, Law
Ball State University/UNCC 1970 — 1986
Bachelor of Arts (B.A.), Education
Ohio Dominican University August 2010 - April 2011
InfoCision July 2010 - August 2010
Lord Fairfax Community College January 2009 - May 2010
United Bank December 2007 - June 2008
Mt. Carmel Construction, Inc March 2007 - December 2007
Pargo's Restaurant April 2006 - February 2007
Perkin's Restaurant & Bakery March 2005 - March 2006
Seton Home Study School April 2000 - March 2005
Skills
Customer Service, PowerPoint, Word, Microsoft Office, Excel, Microsoft Word
Education
Ohio Dominican University 2010 — 2012
English/Art
Lord Fairfax Community College 2008 — 2010
Liberal Arts- GEC (Summa Cum Laude)
Life Line Screening of America December 2014 - Present
Life Line Screening May 2014 - Present
Creative Rehab LTD February 2013 - May 2014
InfoCision September 2010 - January 2013
InfoCision October 2008 - September 2010
InfoCision Management Corporation October 2005 - June 2007
US Airways March 2000 - October 2005
Takeout Taxi May 1997 - October 2000
Skills
Training, Coaching, Call Centers, Management, Marketing, Nonprofits, Leadership, Team Building, Customer Service, Lead Generation, Small Business, Job Coaching, Recruiting, Fundraising, Speech Writing, Call Center, Career Management, Strategy, Public Speaking, Marketing Strategy, Job Search Coach, Content Creation, Non-profits, Social Media, Team Leadership, Interviews
Education
Robert Morris University 1981 — 1984
BS
University of Phoenix 1986 — 1987
Sandusky Register, Sandusky Ohio February 2011 - Present
Embarq April 2007 - October 2007
Infocision September 2004 - April 2007
Skills
Customer Service, Customer Retention, Microsoft Office, Communication, Sales, Marketing, Collections
Education
Ohio Business College-Sandusky 2011 — 2013
Associate's degree in Applied Marketing and Sales, Marketing/Marketing Management, General
Ohio Business College-Sandusky 1995 — 1998
Associate Degree in Applied Business, Business Administration and Management, General
BWXT July 2015 - Present
The Babcock & Wilcox Company January 2014 - Present
ActionLink January 2012 - December 2013
ActionLink March 2011 - January 2012
ActionLink August 2007 - March 2011
InfoCision Management Corporation December 2002 - August 2007
Infocision 2002 - 2007
Rets May 2002 - December 2002
The Press of Ohio December 2000 - September 2001
PlanSoft February 2000 - November 2000
Skills
T-SQL, ASP.NET, JavaScript, WCF, Visual Basic, Web Services, HTML, LINQ, AJAX, Silverlight, XML, CSS, MySQL, PHP, SEO, SOA, N-tier, VB.NET, jQuery, ASP, SQL Server, C#, IIS, Visual Studio, SSRS, .NET, SharePoint, Application Development, Web Development, Database Design, Software Development, TFS, Databases, Web Applications, OOP, SSIS, Business Intelligence, Change Management, Management, Office 365, Google Apps, Product Development, Project Management, Software Engineering, Software Quality..., SQL 2008/2005/2000, SQL, Stored Procedures, Microsoft SQL Server, Crystal Reports
Education
The University of Akron 1995 — 2001
Infocision October 2012 - Present
InfoCision Management Corporation 2013 - 2013
Skills
Handling inside outside...
Education
Colorado Technical University-Online 2013 — 2013
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Colorado Technical University 2009 — 2013
Health Services Administration
LIB Webzine July 2012 - Present
Cobite January 2012 - July 2012
ACS March 2010 - May 2011
Infocision January 2008 - April 2009
Skills
Published author in..., Awarded for..., Knowledge of the..., Knowledge of the theory..., Solid work ethic, Accurately completing..., Uncovering client needs..., Selling solutions to..., Knowledge of principles..., Marketing and..., Knowledge of human..., Knowledge of principles..., Knowledge of the..., Storytelling, Social Media Marketing, Film, Magazines
Education
University of South Florida 2003 — 2005
B.A., English
Marshall University
Masters in communication studies
PNC November 2014 - Present
Moen Incorporated May 2013 - October 2014
PNC April 2011 - May 2013
PNC Bank September 2008 - March 2011
InfoCision June 2006 - September 2008
MBNA July 1996 - March 2005
Education
University of San Diego
Bachelor of Arts, Biology
Merkle August 2012 - Present
InfoCision April 2012 - August 2012
InfoCision Management Corp December 2008 - May 2012
InfoCision Management Corporation July 2005 - November 2008
InfoCision Management Corporation November 2000 - June 2005
Easter Seals 1996 - 2000
Skills
Customer Satisfaction, Negotiation, Data Analysis, Client Services, Non-profits, Direct Marketing, Telemarketing, Vendor Relations, Direct Response, Direct Mail, Customer Acquisition, Sales, Call Centers, Fundraising, Budgets, Leadership, Email Marketing, CRM, Marketing, Integrated Marketing, Creative Strategy, Nonprofits, Business Development, Salesforce.com, Account Management, Database Marketing, Customer Retention, Online Marketing, Multi-channel Marketing, Digital Marketing, Mobile Marketing, Team Building, Marketing Communications, Marketing Strategy, Management, Social Media Marketing, Advertising
Education
Indiana University Bloomington 1991 — 1995
Bachelor of Arts, Communication
InfoCision February 2013 - Present
Citi Trends April 2011 - January 2013
IHOP August 2007 - August 2009
Education
Le Cordon Bleu College of Culinary Arts-Scottsdale 2011 — 2013
Associate's degree, Le Cordon Bleu Hospitality and Restaurant Management
Things Remembered September 2011 - Present
Marquis Building Maintenance April 2006 - January 2012
Infocision December 2004 - April 2006
Skills
Bookkeeping/Payroll...., 10 Key, Mac OS X, Windows, Writing, Multi-line Phone, Filing, Office Management, Purchasing, Microsoft Office, Office Equipment, Xerox Printers, Fax
Education
Kent State University Stark Campus 2012 — 2014
English
Kent State University 1979 — 1981
Associate's degree, Business/Office Automation/Technology/Data Entry, 3.44 GPA
Sherwin Williams November 2004 - Present
OhioOnline September 2000 - November 2004
InfoCision 1997 - 2001
Education
Kent State University 1989 — 1993
Mathematics, Computer Science
Urgent Care 2013 - Present
Infocision October 2012 - 2013
Cor Tech Group US LLC February 2012 - May 2012
University of Charleston School of Pharmacy August 2010 - May 2011
Education
The University of Charleston 2007 — 2011
B.S. & B.A., Public Policy & History, 2.8 GPA
OIP&T 2003 — 2005
Associate's Degree, Medical Administative Assistant
Strayer University
Master's Degree, Public Administration - pending
The Spaceship Company January 2015 - Present
Defense Support Services October 2010 - December 2014
L-3 Communications February 2009 - October 2010
AT&T Mobility January 2008 - February 2009
INFOCISION October 2007 - January 2008
U.S. MARINE CORPS July 1996 - July 2001
Skills
Process Improvement, Quality Assurance, Program Management, Training, Leadership, Employee Training, Team Leadership, Management, Team Building, Analysis, Inspection, Leadership Development, Engineering, Telecommunications, Customer Satisfaction, Aircraft, Strategic Planning, Customer Service, Maintenance & Repair, Military, Troubleshooting
Education
Ohio University 2004 — 2007
Bachelor, Business Administration
Time Warner Cable February 2014 - February 2015
InfoCision March 2013 - February 2014
Victoria's Secret November 2012 - February 2013
McDonald's Corporation February 2008 - January 2009
JC Penneys November 2006 - February 2008
Delphi Chassis Systems May 1995 - September 2007
Skills
Retail, Visual Merchandising, Merchandising, Customer Service, Store Management, Fashion, Sales, Microsoft Office, Social Media, Microsoft Excel, Loss Prevention, Inventory Management, Recruiting, Time Management, PowerPoint, Microsoft Word, Retail Sales, Apparel, Marketing, Social Networking, Event Planning, Leadership, Team Building, Customer Satisfaction, Team Leadership
Education
Sinclair Community College 2010 — 2011
Certifications:, Help Desk Analyst, Business Support Systems and Customer Service
Central State University 1986 — 1989
Bachelor of Science, Computer Information Systems
Hollywood Casino September 2012 - February 2013
PNC October 2011 - August 2012
bioWorld July 2011 - October 2011
Enchanted Care August 2010 - June 2011
The Ohio State University September 2009 - June 2010
Blockbuster Video June 2007 - July 2009
Victoria's November 2008 - January 2009
InfoCision September 2008 - October 2008
Academy of Dijon October 2007 - April 2008
Wal-Mart June 2007 - August 2007
Skills
French, Foreign Languages, English, Customer Service, Teaching, French literature, Film, Cashiering, Microsoft Word, PowerPoint
Education
The Ohio State University 2009 — 2010
Masters, French
Wittenberg University 2003 — 2007
Bachelor's Degree, French, Magna Cum Laude with Departmental and University Honors
Groupe Ecole supérieure de Commerce de Dijon-Bourgogne 2005 — 2005
Marketing, French Language and History
InfoCision June 2002 - August 2015
Cuyahoga Falls City Schools September 2000 - June 2002
Old Trail School September 2000 - March 2001
Skills
Call Centers, Call Center Development, Quality Assurance, Customer Satisfaction, Workforce Management, Account Management, Management, Team Building, Quality Management, Contact Centers, Telemarketing, Managerial Skills, Customer Support, Intelligent Call Routing, BPO, Customer Experience, HR Project Management, Fundraising, Nonprofits
Education
Kent State University 1996 — 2000
Bachelor's degree, History
Kent State University 1996 — 2000
Bachelor of Arts (B.A.), Art History
Infocision February 2014 - June 2014
Sears June 2013 - November 2013
Skills
Retail Sales, Retail, Store Management, Cashiering, Store Operations, Customer Service, Inventory Management, Time Management, Inventory Control, Microsoft Word, Sales, Customer Satisfaction, Leadership, Teamwork
Education
West Virginia Junior College-Bridgeport 2014 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Davis and Elkins College 2010 — 2012
Fairmont State University
Business Administration and Management, General
Central Michigan University January 2013 - Present
Lansing State Journal/ Gannett Corporation 2001 - December 2012
InfoCision 1996 - 2001
Detroit News 1995 - 1996
Akron Beacon Journal 1994 - 1995
Skills
InDesign, Photoshop, Illustrator, Graphic Design, User Experience Design, Magazine Design, Informational Graphics, Newspaper Design, Editing, Video Editing, Corporate Branding, Brand Awareness, Copy Editing, Newspaper, Ap Style, AP Style, Art Direction, Photography, Storytelling, Social Media, Publications, Magazines, Newspapers, Journalism, Layout, Newsletters, Advertising, Social Networking, Media Relations, Copywriting, Graphics, News Writing, Publishing, Adobe Creative Suite, Marketing Communications, Creative Direction, Proofreading, Mac
Education
Ohio University 1991 — 1994
Journalism, School of Visual Communication; Informational graphics and page design.
Troy High School
Status Solutions March 2015 - Present
TEKsystems July 2008 - May 2010
Infocision June 2007 - March 2008
Teleperformance June 2007 - March 2008
Dial America July 2006 - January 2007
Teleperformance February 2005 - August 2005
Skills
Customer Service, Fundraising, Technical Support, Food, Call Centers, Windows, Recruiting, Troubleshooting, Training, Strategic Planning, Management, Microsoft Excel, Time Management, Team Leadership, Analysis, Microsoft Office, Sales, Leadership
Education
The Ohio State University 2012 — 2014
Bachelor of Arts (B.A.), Sociology, A
Columbus State 2010 — 2012
Associate of Science (A.S.), Chemistry
Harding High School 1996 — 2001
InfoCision September 2014 - December 2014
United Bank November 2012 - September 2014
Mcdonald's August 2011 - August 2012
Recovery One LLC June 2009 - July 2010
Wendys June 2006 - July 2009
Education
North Central State College 2009 — 2012
Associate's Degree, Business Management and Marketing
Pioneer Career and Technology Center 2007 — 2009
High School, Information Technology Support
Galion Senior High School 2005 — 2009
High School, Information Technology
YMCA of Western Stark County December 2014 - Present
YMCA of Central Stark County (Ohio) May 2014 - Present
YMCA of Stark County October 2013 - Present
VXI Global Solutions, Inc September 2012 - May 2013
Infocision April 2011 - July 2012
State Of Ohio 5th District Court of Appeals January 2009 - July 2009
Stark County Court of Common Pleas December 1997 - January 2009
Skills
Management, Databases, Telemarketing, Team Leadership, Microsoft Office, Windows 7, Customer Retention, Computer Hardware, Data Entry, Outlook, Computer Maintenance, Microsoft Excel, Access, Windows, Networking, Time Management, Customer Service, Leadership, Troubleshooting, Community Outreach, Event Planning
Education
Kent State University 1991 — 1997
BBA, Information Systems
Centers for Medicare & Medicaid Services August 2015 - Present
General Dynamics Advanced Information Systems August 2011 - Present
Department of Defense April 2014 - August 2015
General Dynamics Advanced Information Systems August 2011 - April 2014
General Dynamics Advanced Information Systems August 2011 - April 2014
US Navy September 2005 - August 2011
US Navy September 2005 - May 2011
Infocision January 1998 - January 2005
InfoCision Management Corporation 2004 - 2005
Deb Shops, Inc. 1998 - 2004
Skills
Security Clearance, Intelligence Analysis, Navy, Command, DoD, Information Assurance, Intelligence, Military Operations, Government, Security, Program Management, SIGINT, Homeland Security, Security Operations, Computer Security, Training, Leadership, Tactics, Counterintelligence, Risk Assessment, Management, Human Resources, SharePoint, Analysis, GSLC, Exercise Design, Cyber Operations, Cyber-security, Security Management, Military, Defense, Government Contracting, Information Security, Exercises, Crisis Management, National Security, Policy, Operational Planning, Military Training, Electronic Warfare, Technical Writing, Organizational..., Briefing, Emergency Management, Signals Intelligence, Intelligence Community, Military Experience
Education
American Military University 2008 — 2012
Masters, Homeland Security
American Public University System 2007 — 2011
MA Homeland Security, Intelligence, transportation security
Marshall University 2001 — 2004
Regents BA, Education and Social Work
Sutherland Global Services April 2013 - Present
Convergys January 2012 - March 2013
National Telecommunications Institute November 2009 - November 2011
Infocision April 2007 - June 2007
TEKsystems Towers Of Kenwood January 2007 - March 2007
PEQ Solutions December 2006 - January 2007
Teleperformance USA November 2005 - October 2006
Upper Valley Medical Center October 2004 - September 2005
Blackstone Health Care July 1997 - December 2004
Skills
Microsoft Office, Microsoft Windows 98,..., Typing, Customer Service, Troubleshooting, XP, Data Entry, Teamwork, Windows 7, Active Directory, Call Center, Microsoft Windows 98, Software Installation, SharePoint, Technical Support, Windows Server, Printers, Software Documentation, Call Centers, Lotus Notes, Help Desk Support, Outlook, Windows, Information Technology, System Administration, Visio, Networking, Operating Systems, Computer Hardware, Network Administration, System Deployment, DHCP, Cisco Technologies, Hardware, Interviews, Customer Satisfaction, Citrix, Team Leadership, Customer Experience, Security, Disaster Recovery, Training, VMware, Windows XP
Education
Liberty University 2010 — 2014
BA, MultiiDisciplinary, 2.33
Clark State Community College 2000 — 2003
2.67, Information Technology, 2.75
NorthEastern High School 1976 — 1980
Diploma, General, B-
Progressive Insurance April 2012 - Present
Progressive Insurance 2005 - Present
Progressive Insurance (Mayfield USA) 2005 - Present
Progressive April 2005 - April 2012
Progressive Casualty Insurance April 2005 - April 2012
Infocision May 2004 - April 2005
Case Western Reserve University April 2001 - May 2004
Operating Tax Systems 2000 - 2001
Skills
SCOM 2007 Authoring, SCOM 2007 Reporting, SCOM 2007 Implementation, SQL, T-SQL, Microsoft SQL Server, Servers, Databases
Education
Kent State University - Graduate School of Management 1999 — 2001
MBA, concentration in MIS
Kent State University 1995 — 1998
BBA, marketing and CIS
InfoCision Management Corporation January 2005 - Present
InfoCision 2005 - Present
Education
The University of Akron 1997 — 2001
Bachelor of Arts (B.A.), Computer Science
EDS, an HP company 2009 - Present
Qwest 2000 - 2007
Infocision 1998 - 2001
Education
The University of Akron
Progressive April 2007 - Present
TobiasGroup May 2004 - April 2007
Infocision 2002 - 2004
Skills
Data Warehousing, SQL, SSIS, Enterprise Software, T-SQL, ETL, Analysis Services, SSRS, Database Design, XML, Microsoft SQL Server, WCF, Databases, Data Modeling, Business Intelligence
Education
Kent State University
B.B.A, Computer Information Systems
DeVry University July 2010 - Present
Kent State University 2014 - 2014
RA Consultants International, Inc. May 2007 - July 2010
InfoCision January 2007 - May 2007
Myers University December 2000 - January 2007
The Academy of Court Reporting January 2000 - December 2000
Youth Opportunities Unlimited (Y.O.U.) October 1998 - January 2000
RA Consultants International, Inc. January 1996 - October 1998
Cuyahoga Community College July 1981 - February 1996
Skills
Higher Education, International Education, Study Abroad Programs, International..., Leadership Development, Grant Writing, Fundraising, Microsoft Office, Non-profits, Community Outreach, Academic and Career..., Strategic Planning, Curriculum Design, Writing, Grant/Proposal Writing, Public Speaking, Student Counseling, Research, Admissions, Enrollment Management, Academic Administration, Student Affairs, Teaching, Higher Education..., Training, Nonprofits, Career Counseling, Leadership, Educational Leadership
Education
Delaware State University
Doctorate in Educational Leadership;, Concentrations: Higher Education and International Educational Organizations
Kent State University 1977 — 1978
Masters Degree, Student Personnel Services for Higher Education
Case Western Reserve University 1972 — 1976
Bachelor of Science (B.S.), Education
InfoCision July 2013 - Present
Unemployed March 2010 - March 2011
USIS October 2003 - March 2010
Skills
Personnel Security, Physical Security
Education
Edinboro University of Pennsylvania 1996 — 1999
BA, Anthropology, Archaeology, Geology
Power Direct Call Center ManagerPower Direct2006 - Present
Power Direct 2006 - 2008
Infocision 1999 - 2006
Education
Cuyahoga Community College 1997 — 2000
Associates, Information Technology-Microcomputer
INFOCISION October 2009 - Present
The Ohio Brewing Co. May 2008 - October 2009
AT&T May 2007 - April 2008
Education
STARK STATE UNIVERSITY
graphic design and business
The University of Akron
Infocision October 2013 - Present
Apollo Moving and Storage June 2013 - September 2013
K-Va-T March 2013 - May 2013
Dairy Queen August 2011 - February 2013
Dunkin Donuts February 2012 - May 2012
National Association of Hispanic Publications (NAHP) May 2010 - July 2010
Student Cooperative Council Inc August 2009 - December 2009
Skills
Politics, Microsoft Word, Social Media, Microsoft Office, PowerPoint, Microsoft Excel, Public Speaking, Political Campaigns, Political Science, Public Relations, English, Administrative, Data Entry, Online Data Entry, Office Administration, Political Strategy, Multi-line Phone, Phone Screening, Scheduling, Appointment Scheduling, Secretarial Skills, Fax, Copying, Social Networking, Customer Service, Customer Relations, Event Planning, Nonprofits, Fundraising, Leadership, Public Policy
Education
Lock Haven University of Pennsylvania 2008 — 2012
Bachelor of Arts (B.A.), Political Science, International Studies
Hickory High School 2004 — 2008
Diploma, General
Comfort Suites August 2011 - Present
Comfort Suites 2011 - Present
Clarion Inn January 2011 - May 2011
Springhill Suites May 2009 - March 2011
Comfort Suites February 2006 - March 2011
InfoCision July 2007 - January 2008
Springhill Suites February 2006 - July 2007
NCO Financial Systems October 2004 - October 2005
Skills
Microsoft Office, Invoicing, Hospitality, Auditing, Accounting, Customer Service, Accounts Receivable, Budgets, Marketing, Financial Reporting, Process Improvement, Management, Hotels, Accounts Payable, Customer Satisfaction, Microsoft Excel, Account Reconciliation, Financial Analysis, Financial Accounting, Internal Audit
Education
Cleveland State University 2010 — 2014
Business, Accounting
The University of Akron
Bachelor of Business Administration
truck world shell June 2011 - Present
infocision May 2009 - February 2011
sports collection January 1997 - December 1997
Education
ITT Technical Institute-Indianapolis 2006 — 2008
Associate of Arts and Sciences (AAS), criminal justice
hubbard high school 1993 — 1997
diploma, required
Infocision October 2012 - Present
Skills
Experience working with...
Education
University of Colorado Colorado Springs 2010 — 2013
Master of Business Administration (M.B.A.), Health Services Administration
PNC Mortgage February 2013 - May 2013
Infocision September 2010 - August 2011
G4S Secure Solutions June 2009 - May 2010
Skills
CSS, HTML, PHP, Java, JavaScript, Visual Basic, MySQL, Unix, Windows Server, Windows XP Pro, Windows 7, Microsoft Office, DHCP, TCP/IP, DNS
Education
Bradford School 2011 — 2012
Associate in Specialized Business Degree, Computer Programming
CLE Solutions September 2015 - Present
Auxilary lodge 711 for United Transportation Union March 2013 - Present
Infocision October 2012 - Present
InfoCision Management Corporation July 2013 - March 2015
Econolodge Hotel January 2004 - September 2012
Fraternal Order of Eagles January 2008 - January 2012
Six Flags Worlds of Adventure January 1998 - January 2003
Skills
Account Management, Lead Generation, Sales, B2B, Cold Calling, Direct Sales, Direct Marketing, Customer Retention, Selling, Sales Process, Sales Presentations, Sales Operations
Education
Streetsboro High School
The University of Akron
Infocision November 2006 - Present
Skills
Customer Service, Customer Support
Education
Pioneer Career and Technology Center 2012 — 2013
Certificate, Administrative Assistant and Secretarial Science, General
Mansfield Senior High 1998 — 2000
InfoCision August 2014 - Present
B.S. Bonyo and Associates August 2012 - October 2013
Skills
Customer Service, Sales, Call Centers
Education
Akron Institute of Herzing University 2010 — 2012
Associate's degree, Medical Assisting
M-Tek, inc June 2013 - Present
Wendy's August 2011 - June 2013
Infocision July 2010 - June 2011
Peco II, Inc. January 1998 - October 2001
Education
Kaplan University-Davenport Campus 2011 — 2017
Bachelor’s Degree, Bachelr of Science in Business Administration, B
North Central State College 2001 — 2004
Associate’s Degree, Associate in Applied Business, B
Us Army 1993 — 1996
Associate’s Degree, Water Purification, A