Infocision Management Corp
Industry: Company
DescriptionInfoCision Management Corporation is a company that operates call centers. Based in Bath Township, Ohio outside of Akron, it is the second-largest teleservice company in the United States. It operates 30 call centers at 12 locations in Ohio, West Virginia, and Pennsylvania, employing more than 4,000 people. Headquarters: Akron, OH Founded: 1982
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Infocision Management Corp Employees
Enterprise Rent-A-Car May 2013 - Present
Infocision Management Corp April 2012 - August 2012
Milestone Center October 2011 - July 2012
Lowes of Green - Home Improvement Warehouse March 2010 - January 2012
Portage Lakes IGA- Grocery Store - Grocery and Dairy Stocker January 2005 - January 2010
Skills
Strategic Planning, Microsoft Excel, Microsoft Office, Customer Service, PowerPoint, Budgets, English, Microsoft Word, Outlook, Research, Analysis, Management, Program Management
Education
Kent State University 2008 — 2013
Bachelor of Business Administration (B.B.A.), Business Management
Coventry High School 2004 — 2008
High School Diploma
GE Capital September 2012 - Present
Infocision Management Corp June 2011 - November 2012
Education
Central State University 2007 — 2013
Bachelors Degree Communication, Radio and Television Broadcasting Technology/Technician
UTi Worldwide 2015 - Present
Alden Consulting 2009 - Present
Radha Consulting 2010 - 2015
State of Oregon 2008 - 2009
Atkinson Graduate School PaCE Program 2007 - 2008
Infocision Management Corp. 2004 - 2007
Skills
Project Management, Program Management, Software Project..., Business Analysis, Analysis, Project Coordination, Project Planning, Team Leadership, Software Development..., Process Analysis, Requirements Gathering, Process Improvement, Management, Visio, Training, Problem Solving, PMO, Business Intelligence, Requirements Analysis, SQL, SDLC, IT Strategy, Strategy
Education
Willamette University - Atkinson Graduate School of Management 2007 — 2009
MBA, Project Management
Heidelberg College 2000 — 2004
BS, Business, Computer Science, Philosophy
Badger High School 1996 — 2000
Infocision Management Corp February 2010 - March 2013
Infocision Management Corp. August 2009 - February 2010
Charles G. Koch Summer Fellowship May 2008 - August 2008
Drug Policy Alliance May 2008 - August 2008
Skills
Editing, Fundraising, Politics, Public Policy, Research, Social Media, Non-profits, Public Relations, Microsoft Office, Microsoft Excel, Training, Sales Presentations, Public Speaking, Event Planning, Project Management, Volunteer Management, Nonprofits, Management, Customer Service, Leadership, Policy, Marketing, Strategic Planning, Program Development, Proposal Writing, Marketing Communications
Education
Ashland University 2005 — 2009
Bachelor of Arts, Political Science, History
Blackburst Entertainment September 2010 - Present
KATHY'S RIVERSIDE RESTAURANT March 2005 - November 2006
INFOCISION MANAGEMENT CORP April 2003 - July 2003
Education
Full Sail University 2010 — 2011
Master of Science, Internet Marketing
Full Sail University 2009 — 2010
M.S, Business
Full Sail University 2008 — 2008
B.S, Music/Business
Full Sail University 2006 — 2007
A.S, Show Production & Touring
Merkle August 2012 - Present
InfoCision April 2012 - August 2012
InfoCision Management Corp December 2008 - May 2012
InfoCision Management Corporation July 2005 - November 2008
InfoCision Management Corporation November 2000 - June 2005
Easter Seals 1996 - 2000
Skills
Customer Satisfaction, Negotiation, Data Analysis, Client Services, Non-profits, Direct Marketing, Telemarketing, Vendor Relations, Direct Response, Direct Mail, Customer Acquisition, Sales, Call Centers, Fundraising, Budgets, Leadership, Email Marketing, CRM, Marketing, Integrated Marketing, Creative Strategy, Nonprofits, Business Development, Salesforce.com, Account Management, Database Marketing, Customer Retention, Online Marketing, Multi-channel Marketing, Digital Marketing, Mobile Marketing, Team Building, Marketing Communications, Marketing Strategy, Management, Social Media Marketing, Advertising
Education
Indiana University Bloomington 1991 — 1995
Bachelor of Arts, Communication
Penske Truck Leasing April 2015 - Present
Dial America Marketing January 2014 - April 2015
Infocision Management Corp. July 2012 - July 2013
Skills
Team Leadership, Marketing Strategy, PowerPoint, Public Speaking, Microsoft Word, Microsoft Excel, Time Management, Entrepreneurship, SAP, Management, Sales, Marketing, Social Networking, Coaching, Account Management, Market Research, Social Media, Marketing Communications, Social Media Marketing, Advertising, Leadership
Education
The University of Akron 2007 — 2012
Bachelor of Business Administration (B.B.A.), Marketing
The University of Akron 2007 — 2012
Bachelor's Degree, Marketing
Wickliffe High School 2003 — 2006
The Goodyear Tire & Rubber Company August 2015 - Present
Oracle - Transitional August 2012 - July 2015
CardinalCommerce February 2012 - August 2012
InfoCision Management Corp December 2009 - February 2012
InfoCision Management Corporation August 2007 - December 2009
Coltene Whaledent, Inc. February 2007 - August 2007
Continential Auto Group September 2006 - February 2007
ReadyCare Inc. March 2006 - September 2006
Area Agency on Aging 10B, Inc. February 2001 - February 2006
Skills
Accounting, General Ledger, Microsoft Excel, Process Improvement, Financial Reporting, Management, Account Management, Financial Analysis, Business Analysis, Customer Service, Microsoft Office
Education
Franklin University 2005 — 2007
Bachelors, Accounting & Financial Management
Bluegrass Inc March 2015 - Present
Executive Directions January 2014 - November 2014
Kenan Advantage Group September 2012 - November 2013
InfoCision Management Corp. September 2011 - August 2012
Simply Color Industries February 2010 - August 2011
Kent State University January 2008 - February 2010
Giant Eagle May 2004 - November 2007
Skills
Customer Service, Microsoft Office, Recruiting, Social Networking, PowerPoint, Leadership, Marketing, Microsoft Excel, Newsletters, Research, Advertising, Photoshop, Social Media, History, Photography, Event Planning, Outlook, Editing, Writing, Data Entry, Archives, Sourcing, Secretarial Skills, Cataloging, Online Advertising, Archival Research, Anthropology, Resume Writing, QuickBooks, Website Building
Education
Kent State University at Stark 2006 — 2010
Bachelor of Arts (B.A.), History, 3.34
Green High School 2002 — 2006
Highschool Diploma, History, 3.34
Massillon City School District March 2015 - Present
YMCA of Western Stark County August 2014 - Present
INFOCISION MANAGEMENT CORP March 2014 - August 2014
INFOCISION MANAGEMENT CORP January 2013 - March 2014
Child and Adolescents Behavioral Health May 2012 - December 2012
Skills
Crisis Intervention..., Remediation, Customer Service, Microsoft Excel, Clerical Skills, Research, Team Building, Customer Retention, Phone Etiquette, Marketing, Cold Calling, Retail Sales, Interpersonal..., Critical Thinking, Microsoft Word, Public Speaking, Microsoft Office, Teaching, Organization, Community Outreach, Telemarketing, Youth Mentoring, Training, Customer Satisfaction, Interviews, Leadership, Leadership Development, Coaching
Education
Kent State University 2015 — 2016
Bachelor of Science (BS), Human Development and Family Studies
Kent State University 2007 — 2012
B.A, Psychology
New Control, A Merkle Company August 2011 - Present
TransUnion September 2007 - August 2011
6AM Creative January 2005 - July 2010
InfoCision Management Corp. July 2005 - May 2007
SENTECH, Inc. September 2003 - July 2005
U.S. Senator Mike DeWine May 2002 - July 2003
Ohio Senate September 1998 - June 2001
Skills
Advertising, Newsletters, Media Relations, Editing, Marketing, Creative Direction, Market Research, Internal Communications, Strategic Planning, Strategy, Integrated Marketing, Email Marketing, Copywriting, Creative Strategy, CRM, Creative Writing, Digital Marketing, Direct Marketing
Education
The Ohio State University 1997 — 2001
BS, Journalism and Communications
Advocare November 2013 - Present
WatchFit March 2014 - Present
EB Productions January 2012 - Present
Ubuntu Athletics March 2015 - Present
CrossFit Akron May 2013 - March 2015
Infocision Management Corp September 2005 - April 2013
Princess Cruises August 2004 - June 2005
Skills
Event Planning, Coaching, Personal Training, Fitness, Beauty Industry, Customer Service, Fitness Training, Sports Nutrition, Public Speaking, Lifestyle, Exercise Physiology, Strength Training, Wellness Coaching, Wellness, Weight Training, Athletic Training, Sports, Marketing, Healthcare, Nutrition, Weight Management, Employee Wellness, Endurance, Lifestyle Coaching, Athletics, Weight, Nutritional Counseling, Corporations, Health Promotion, Yoga, Pilates, Supplements, Customer Retention, Employee Health
Education
Mount Union College 2000 — 2004
Bachelor of Science (BS), Athletic Training & Exercise Science, Minor in Health & Human Performance
Mediato technologies September 2007 - Present
JDA Software August 2013 - August 2014
Lumension Security December 2006 - August 2013
WITI (Women in Technology International) - Arizona July 2009 - July 2010
Blue Cross Blue Shield Nebraska May 2006 - December 2006
Orbital Sciences June 2004 - December 2005
Ohio Secretary of State April 2004 - May 2004
Infocision Management Corp August 2002 - May 2004
Operating Tax Systems November 2000 - July 2002
Skills
Data Warehousing, Business Intelligence, Requirements Analysis, SDLC, Integration, Databases, Microsoft SQL Server, Database Design, Cloud Computing, Business Analysis, SQL, Program Management, Visio, Reporting Systems, Agile Methodologies, Software Development, Enterprise Software, Testing, Requirements Gathering, Software Project..., Security, SharePoint, T-SQL, ITIL, Strategy, Professional Services, Management, XML, Agile Project Management, Enterprise Architecture, Architecture, SaaS, Leadership, Solution Architecture, IT Strategy, Business Process, IT Management, CRM, ERP, Pre-sales, Vendor Management, SSRS, Consulting, Strategic Planning, Team Building
Education
The University of Akron 2002 — 2003
Graduate Student, International Business
Kent State University 1998 — 2001
BBA, Management Information System
Chicago Public Schools August 2011 - Present
InterCall May 2008 - July 2011
InfoCision Management Corp. August 2005 - March 2007
Skills
Salesforce.com, Event Planning, Cold Calling, Account Management, Sales Presentations, Staff Development, Leadership
Education
Georgia Institute of Technology - Georgia Tech College of Management 2001 — 2005
Business Management, Marketing
Northwestern University
Hearts Desires Products LLC January 2008 - Present
Infocision Management Corp June 2006 - Present
Skills
Employee Training
Education
Kent State University at Stark
Organizational Communication, General, Graduate
White Dog Consulting October 2003 - Present
LiveOps October 2011 - August 2012
ACCENT Marketing July 2010 - July 2011
InfoCision Management Corp. March 2001 - July 2010
The Point of Contact February 2000 - March 2001
Packard Bell / NEC/ Alorica January 1998 - January 2000
Convergys Corporation January 1995 - January 1998
Skills
Lead Generation, Direct Marketing, CRM, Digital Marketing, Business Development, Strategy, Start-ups, Telemarketing, Call Centers, Sales, Call Center, Marketing, Outsourcing, Customer Experience, Management, Sales Process, Team Leadership, Customer Service, BPO, Sales Management, Selling, New Business Development, Solution Selling, Marketing Strategy, Online Marketing, Account Management, Telecommunications, Negotiation, Multi-channel Marketing, Social Media Marketing, Social Media, Analytics, Financial Services, P&L Management, Customer Relations, Ideation, Client Services, Six Sigma, Lean Management, IT Strategy, IT Management, IT Outsourcing, Offshoring, Nearshore, Profitable Growth, Profit Maximization, Great Motivator, Mergers & Acquisitions, Kaizen, Kaizen Leadership
Education
Brigham Young University 1994 — 1996
Master's
Brigham Young University 1990 — 1994
BA
West Point Marker September 2007 - Present
Infocision Management Corp April 2007 - September 2007
West Point Market January 2000 - May 2007
University of Akron May 2004 - August 2004
Education
The University of Akron 2001 — 2007
The Ohio State University 1999 — 2001
Material Science
Aztek Director of Annual FundingCleveland ClinicApril 2005 - September 2007
Infocision Management Corp July 1999 - April 2005
Education
The University of Akron 1993 — 1998
InfoCision Management Corp August 2007 - Present
Coltene Whaledent 2007 - 2007
Education
Franklin University 2006 — 2008
Bachelors, Accounting and Financial Management
Improving Enterprises April 2011 - Present
NuGrowth Technologies December 2009 - April 2011
InfoCision Management Corp May 2007 - October 2009
Skills
Web Services, .NET, ASP.NET, SQL, Web Development, WCF, Agile Methodologies, C#, TFS, Scrum, JavaScript, T-SQL, WPF, Visual Studio, jQuery, IIS, LINQ, Software Development, Entity Framework
Education
University of Mount Union 2003 — 2007
B.S., Computer Science
Fresh Mark Inc. March 2013 - Present
Shearer's Foods, Inc. October 2010 - February 2013
ASC Industries Inc April 2008 - October 2010
Infocision Management Corp November 2005 - April 2008
Skills
Budget Analysis, Access, Excel, Financial Analysis, Financial Modeling, Financial Reporting, Budgeting, Variance Analysis, Pricing Analysis, Balanced Scorecard, Wal-Mart, Forecasting, Dashboarding, Analysis, Reports, Analytics, Category Insights, Categorical Analysis, Nielsen, Nielsen Nitro, RetailLink, Databases, Hedging, Future Trends, Futures Trading, Pricing, Supply Chain, Inventory Analysis, Logistics
Education
Kent State University 2000 — 2004
Bachelor's degree, Finance
Perry High School
Wal-Mart November 2009 - Present
InfoCision Management Corp December 2006 - August 2009
Time Warner Cable December 2008 - January 2009
Katherine's Collections August 2005 - December 2006
Blue Ribbon Rentals March 2005 - August 2005
FirstEnergy Corp October 1998 - April 2001
Skills
Filing, Proficient in Microsoft..., Data Entry, Teamwork, Attention To Detail, Internet, Lotus Notes, Typing, Access, Outlook, Scheduling, Transcription, Shorthand
Education
COMMUNITY
CompuTeachersCuyahoga
Springfield High School
Stark State CollegeNorth
The University of Akron
Secretarial Science
InfoCision Management Corporation July 2007 - Present
Infocision Management Corp January 2007 - Present
ATT/Cingular Wireless June 2000 - August 2008
Cingular Wireless/Staffmark January 2001 - January 2004
Faneuil Inc March 1999 - May 1999
Faneuil Inc September 1995 - May 1999
Faneuil Inc February 1997 - March 1999
Faneuil Inc May 1995 - February 1997
Skills
Recruiting, Team Building, Performance Management, Employee Relations, Call Centers, Customer Retention, Interviews, Policy, Human Resources, Onboarding, Employee Engagement
Education
Mountwest Community and Technical College
Associates Paralegal Studies, Legal Assistant/Paralegal
Ohio University 1994 — 1998
Bachelor's degree, Communication and Media Studies
GE Capital - Retail Finance February 2014 - Present
Mary Kay May 2010 - Present
J Gabbard Secretarial Services July 2005 - Present
Baymont inn & suites July 2013 - February 2014
Baymont inn & Suites March 2013 - July 2013
Infocision Management corp. November 2007 - May 2009
St. Leonards Nursing Home November 2004 - July 2006
Assured Health Care March 2002 - May 2003
Skills
knitting, crocheting, read, proficient on computer, Cooking, Jewelry making, Secretarial Services, Customer Service, Teaching Skin Care, Makeup application, Floral Design, Makeup Artistry, Skin Care, Handmade Jewelry, Bridal Showers, Gifts, Wynguest, Human Resources, Payroll, Time Management, Training, Hotels, Microsoft Word, Microsoft Excel, PowerPoint, Data Entry, Glamour, Makeovers, Perfumes, Beauty Industry, Home Based Business, Fragrance, Parties, Weddings, Spa, Skin Care Products, Filing, Cosmetics
Education
At home professions 2002 — 2002
Diploma, Medical Billing and Coding Specialist, A
Sinclair Community College 2000 — 2001
Travel and Tourism
Little Miami High School 1996 — 2000
Diploma, General, A
Affinion Group March 2009 - Present
Affinion Group March 2009 - December 2009
Infocision Management Corp. December 2004 - January 2009
Education
The College of Wooster 1997 — 2002
B.A., African American Studies
Perry Senior High School 1994 — 1997
Diploma
InfoCision Management Corp September 2010 - September 2012
Petromont, Inc. February 2007 - May 2008
Eastman Chemical Company May 1973 - November 2001
Skills
Account Management
Education
University of Arkansas at Fayetteville 1967 — 1973
BS, Industrial Engineering
Airgas April 2014 - Present
Airgas August 2012 - Present
BEKAERT CORP. 2004 - 2012
INFOCISION MANAGEMENT CORP 2003 - 2004
JOANN STORES INC. 1998 - 2003
Revco, Inc 1993 - 1998
Sea World of Ohio 1993 - 1993
Skills
SAP, Auditing, Internal Controls, Accounts Payable, Account Reconciliation, •Corporate Accounting..., •GAAP Standards &..., •Journal Entries &..., •Customer Negotiations..., •VMI, EDI & Financial..., •Records Organization..., •Audit Facilitator and..., •Spreadsheets &..., SAP Modules: SD, MM. FI, Hyperion, Business..., MS Office Suite (Word,..., Profit center and Cost..., Standard Cost and..., Quality Assurance, Business Process..., Microsoft Office, General Ledger, Process Improvement, Budgets, Spreadsheets
Education
Western Governors University 2014 — 2015
Master of Business Administration (M.B.A.)
Western Governors University 2010 — 2014
Bachelor's Degree, Accounting
The University of Akron 1992 — 1994
•Associate of Applied Arts in Accounting, Phi Theta Kappa Honor Society, Partners in Excellence Scholarship recipient, Dean’s List
Kent State University 1989 — 1991
METRO Regional Transit Authority May 2010 - Present
METRO Regional Transit Authority June 2008 - May 2010
Robertson Heating Supply Co, 2008 - 2010
Robert Half International / Accountemps 1996 - 2008
The Campus Hospital 1998 - 1998
LEEDA Services, Inc. 1997 - 1998
InfoCision Management Corp 1993 - 1998
Environmental Science & Engineering, Inc. 1991 - 1993
Hunter Environmental Services, Inc. 1988 - 1991
Hunter Environmental Services, Inc. 1987 - 1988
Education
Lehigh University - College of Business and Economics 1977 — 1982
Bachelor of Science (B.S.), Business & Economics Accouting major