ING DIRECT
Industry: Financial services company
DescriptionThe ING Group is a Dutch multinational banking and financial services corporation headquartered in Amsterdam. Its primary businesses are retail banking, direct banking, commercial banking, investment banking, asset management, and insurance services. ING is an abbreviation for Internationale Nederlanden Groep. Customer service: 020 7767 1000 Headquarters: Amsterdam, Netherlands CEO: Ralph Hamers (1 Oct 2013–) Subsidiaries: ING Australia, ING Bank Slaski, ING Direct France,
ING DIRECT List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at ING DIRECT. You can filter them based on skills, years of employment, job, education, department, and prior employment.
ING DIRECT Salaries. You can even request information on how much does ING DIRECT pay if you want to. Learn about salaries, pros and cons of working for ING DIRECT directly from the past employees.
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1,166 ING DIRECT employees in database. Find out everything there's to know about ING DIRECT employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
ING DIRECT Employees
Nomis Solutions 2015 - Present
Bell Business Markets 2013 - 2015
MTS Allstream 2011 - 2013
Rogers Communications Inc. 2009 - 2011
Telus Mobility 2007 - 2008
TELUS 2006 - 2007
Qficient Inc. 2005 - 2006
Management Research Solutions 2004 - 2005
ING DIRECT 1997 - 2002
Skills
Competitive Analysis, Strategy, Management, Project Management, Telecommunications, Change Management, Business Strategy, Business Process..., Risk Management, Management Consulting, Business Development, Analysis, Analytics, Leadership, Financial Modeling, Operations Management, Executive Management, Financial Analysis, Marketing Management, Cross-functional Team..., CRM, Negotiation
Education
Ivey Business School at Western University 2002 — 2004
MBA
Johannes Kepler Universität Linz 2003 — 2003
McMaster University 1992 — 1995
BA
Siegel+Gale March 2012 - Present
Atlas Mind Creative June 2011 - February 2012
Creative Channel Services September 2007 - March 2010
Amp'd Mobile November 2006 - July 2007
ING DIRECT February 2006 - October 2006
ING DIRECT May 2004 - January 2006
Vector Marketing Corporation September 2000 - September 2001
Skills
Brand Development, Business Development, Branding & Identity, Branding Experience, Marketing Strategy, Corporate Branding, Brand Management, Business Strategy, Digital Strategy, Strategic Partnerships, Sales, Strategy, Marketing, Account Management, Start-ups, Product Marketing, Integrated Marketing, Go-to-market Strategy, Analysis, Digital Marketing, Competitive Analysis, B2B, CRM, Management
Education
Loyola Marymount University
BA
University of California, Santa Cruz
Teach For America Miami 2014 - Present
US Environmental Protection Agency (EPA) September 2012 - August 2014
HowardWood October 2012 - October 2012
101 Magazine September 2011 - April 2012
ING DIRECT June 2011 - August 2011
U.S. Department of Commerce September 2010 - December 2010
Skills
Public Speaking, Microsoft Office, Editorial, Public Relations, Marketing, Windows, Outlook, Spanish, French, Vocus, Photoshop, Journalism, WordPress, Education, Social Sciences, Teaching
Education
Howard University 2010 — 2014
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs, 3.4
University Autonoma of Barcelona 2013 — 2013
Study Abroad Program, Spanish Language and Literature
Roosevelt University February 2015 - Present
Navy Pier/SMG April 2013 - Present
ING DIRECT August 2011 - April 2013
Willow Creek Association June 2010 - September 2010
ING Nederland August 2008 - December 2008
Skills
Event Planning, Event Management, Marketing Communications, Banking, Event Organizer, Operations, Organization, Production Managment, Hospitality, Marketing Strategy, Corporate Events, Marketing, Leadership, Microsoft Excel, Retail, Account Management, Sales Management, Customer Service, Time Management, Microsoft Word, Team Leadership
Education
Roosevelt University 2011 — 2013
Master's Degree, Hospitality and Tourism Management
Hope College 2005 — 2010
Bachelor's degree, Communication, General
Webster University Leiden 2007 — 2008
Communication, General
Capital One November 2012 - Present
Capital One February 2010 - Present
ING DIRECT January 2008 - February 2010
Skills
Loans, Mortgage Lending, Credit, Loss Mitigation, Mortgage Banking, Credit Risk, Banking, Credit Analysis, Underwriting, Mortgage Servicing, Call Center, Risk Management, Residential Mortgages, Post Charge-Off..., Managed 3rd party..., System Development, Scheduling and Cost..., Access, Visio, Credit Cards, Loan Modifications, Cross Selling, Process Improvement
Education
Goldey Beacom College 2002 — 2006
BS, Marketing Management
Charter School of Wilmington
Capital One ShareBuilder July 2014 - Present
ING DIRECT ShareBuilder October 2008 - July 2014
ING DIRECT September 2007 - October 2008
WSFS Bank May 2005 - July 2007
Skills
Series 7, Series 63, Banking, Sales, Salesforce.com, Mutual Funds, Investments, Risk Management, Financial Services, Call Centers, Retail Banking, Microsoft Office, PowerPoint, Customer Experience, Team Building, Management, Team Leadership, Training
Education
Kutztown University of Pennsylvania 2000 — 2002
Criminal Justice
Capital One August 2014 - Present
Capital One September 2013 - August 2014
Capital One July 2012 - August 2013
ING DIRECT February 2011 - October 2012
Styme Industries October 1997 - October 2010
Skills
Customer Service, Marketing, Microsoft Excel, Microsoft Office, Sales, Team Building, Banking, Microsoft Word, Sales Management, Teamwork, Advertising, Customer Satisfaction, Leadership, Time Management, Management, Call Centers, Customer Experience
Education
Harvard Extension School 2014 — 2017
Master's Degree, Sustainability and Environmental Management
St. Cloud State University 2007 — 2012
Bachelor of Science, Applied Economics
Waterstone Mortgage Corporation NMLS 186434 March 2013 - Present
First Class Mortgage NMLS 322842 May 2009 - February 2013
ING DIRECT January 2008 - May 2009
Fastenal January 2006 - December 2007
Skills
Mortgage Lending, First Time Home Buyers, Loans, Credit, Investment Properties, Real Estate, Selling, FHA, Cold Calling, Sales, Refinance, Loan Origination, Mortgage Banking, Sales Management, Banking, Investments, Finance, Customer Service, Direct Sales, Account Management, USDA, Construction Loans, Small Business, Reverse Mortgages, VA loans, Real Estate Financing, Debt Consolidation, Residential Mortgages, Mortgage Underwriting, Foreclosures, Certified Mortgage..., FHA financing, Home Equity Lines of..., Mortgage Marketing, Referrals, Mortgage Servicing, Government Loans, Home Equity Loans, Underwriting
Education
Minnesota School of Business
AAS, Business Communication
KYC2020 November 2014 - Present
UseMyServices, Inc May 2002 - Present
Canadian MSB Association March 2013 - Present
ACHreturnsRX August 2013 - Present
Tekchand LLC January 2000 - Present
JAWZ Inc November 1999 - July 2001
ITUG, PASS & EDGE 1997 - 2001
ING DIRECT June 1999 - November 1999
Calypso Canada April 1999 - June 1999
RBC Royal Bank February 1998 - March 1999
Skills
E-payments, Electronic Payments, Payment Systems, Payments, Payment Gateways, Payment Card Processing, Transaction Processing, E-commerce, PCI DSS, Base24, XML, ISO8583, Payment Industry, Mobile Payments, Merchant Services, Mobile Banking, Financial Services, Cards, Unix, EMV, Electronic Funds..., Information Security..., Information Security, Encryption, Product Management, Payment Services, PKI, Smart Cards, SaaS, Management, Business Analysis, Leadership, Executive Management, Strategic Partnerships, Strategy
Education
Mohawk College 1985 — 1988
CST, Computers
StreetShares March 2014 - Present
GE May 2013 - August 2013
Capital One 360 April 2010 - July 2012
ING DIRECT April 2008 - April 2010
ING DIRECT March 2007 - April 2008
Skills
Product Development, Product Management, Product Marketing, Product Design, Product Launch, Marketing Strategy, User Experience, Creative Problem Solving, Management, Marketing, Customer Insight, Strategy, Leadership, Cross-functional Team..., Banking, Multi-channel Marketing, Analytics
Education
Georgetown University - The McDonough School of Business 2012 — 2014
MBA, Marketing
HEC Paris 2013 — 2013
Marketing
University of Delaware 2002 — 2006
BS, Double Major: Marketing & Finance
Logix Federal Credit Union February 2014 - Present
ING DIRECT January 2007 - September 2012
Alaska Airlines 2006 - 2007
Glendale Community College August 2004 - July 2006
Education
Glendale Community College
Transfer to Cal State Northridge, Geography Teacher Education
Magnum Machining November 2006 - January 2008
ING DIRECT April 2003 - May 2006
Skills
Fast Learner, Typing, Microsoft Word, Microsoft Excel, PowerPoint, Customer Service, Organization, Always On Time, Multi Tasking, Order Management
Education
Minnesota School of Business 2011 — 2012
Diploma, Business Administration and Management, General
Mississippi State University February 2011 - January 2015
ING DIRECT March 2010 - April 2011
Mississippi State University June 2008 - January 2011
Mississippi State University July 2007 - May 2008
Mississippi State University July 2006 - June 2007
Mississippi State University June 2006 - June 2007
Mississippi State University August 2004 - May 2006
Mississippi State University May 2005 - August 2005
Skills
Higher Education, Editing, Social Media, Photoshop, Adobe Creative Suite, Event Planning, Microsoft Office, Public Relations, Press Releases, Public Speaking, PowerPoint, Event Management, Photography, Teaching, Technical Writing, Grant Writing, Feature Articles, Wordpress, Blogging, Creative Writing, Research
Education
Mississippi State University 2006 — 2012
Master of Arts (M.A.), French and Spanish minor linguistics
Mississippi State University 2004 — 2006
Master of Arts (M.A.), English concentration creative writing
Mississippi State University 2001 — 2004
Bachelor of Arts (B.A.), English minors journalism and French
Capital One June 2014 - Present
Capital One November 2012 - June 2014
ING DIRECT December 2009 - November 2012
ING DIRECT June 2008 - December 2009
AAA Mid-Atlantic June 2005 - August 2006
Skills
Banking, Social Media, Social Media Marketing, Event Planning, Project Management, Customer Service, Sales, Intranet, Microsoft Office, Data Analysis, Coaching, Corporate Communications, Creative Writing, Communication Skills, Networking, Collaborative Problem...
Education
Lycoming College 2004 — 2008
Bachelor's degree, Corporate Communication
Close To My Heart March 2014 - Present
State of Delaware January 2011 - Present
ING DIRECT January 2008 - December 2010
Superior Court of New Jersey 2005 - 2008
Hanlon, Boglioli & Hanlon 1997 - 2005
Dataflex Corporation 1995 - 1997
County of Union 1992 - 1995
Frizell Pozycki & Meiser 1989 - 1992
Skills
Legal Research, Microsoft Office, Legal Writing, Courts, Outlook, PowerPoint, Research, Microsoft Excel, Microsoft Word, Public Speaking, Contract Negotiation, Analysis, Negotiation, Editing, Contract Management, Westlaw, Real Estate, Litigation, Public Policy, Community Outreach, Policy Analysis
Education
University of Delaware 2010 — 2011
Paralegal Certificate
Rutgers University-New Brunswick 2001 — 2006
Bachelor's Degree, Political Science
Middlesex County College 1995 — 2001
Associate's Degree, Business Administration
Raritan High School 1973 — 1977
Holy Family School 1969 — 1973
Berkley Technology Services January 2013 - Present
Kenexa June 2010 - September 2012
ING DIRECT October 2009 - June 2010
Comcast April 2003 - October 2008
Cigna 2000 - 2003
Skills
Testing, Agile Methodologies, Test Planning, Scrum, Quality Assurance, Software Quality..., Quality Center, SQL, Regression Testing, Unix, Performance Testing, Selenium, LoadRunner, QTP, Test Director, XML, System Testing, SDLC, Team Leadership, Software Documentation, Test Cases, Performance Tuning, Requirements Analysis, SoapUI, Test Management, Java, Windows, Test Automation, Linux, JavaScript, MySQL, Agile, User Acceptance Testing, Rational Performance..., Rational Quality Manager, IBM Rational Tools, Manual Testing, Waterfall, Analysis, Visio, Oracle, Web Services, Solarwinds, HP Quality Center
Education
La Salle University - School of Business Administration 1993 — 1997
BS, MIS/Marketing
First Financial Credit Union April 2012 - Present
ING DIRECT June 2008 - March 2012
The Landers Group April 2007 - July 2007
Circuit City April 2000 - April 2007
Foodmax Supermarket October 1997 - December 1999
Skills
Energetic, Reliable, Self Driven, Team Leadership, Prompt, Banking, Call Center, Sales, Art, Training, De-escalation, Evaluation, Security, Fraud Detection, Marketing, Account Management, Route Planning, Team Building, Interviews, Filing, Face-to-face, Appointment Scheduling, Data Entry, Video, Computers, Spreadsheets, Credit, Following Up, Supervision, Schedules, Advocacy, Problem Solving, Customer Service, Mentoring, Mortgage Banking, NMLS Licensed, Cross Selling, Time Management, Call Centers, Home Equity Lines of..., Loss Mitigation, Microsoft Office, Management, Leadership, Customer Experience, Mortgage Lending, Coaching
Education
Georgia College and State University
Bachelor of Business Administration (BBA), Business Administration and Management, General
RBC September 2013 - Present
Ernst & Young October 2012 - September 2013
Deloitte & Touche June 2010 - October 2012
Rotman School of Management September 2009 - March 2010
ING DIRECT 2009 - 2009
Infosys Technologies Ltd 2006 - 2008
Computer Sciences Corporation 2001 - 2006
Skills
Business Analysis, Business Transformation, IT Strategy, Project Portfolio..., Business Case..., Financial Modeling and..., Proposal Writing, Business Case, Financial Services, Outsourcing, Project Management, Cross-functional Team..., Enterprise Architecture, Management, Governance, Program Management, Strategy, Business Strategy
Education
University of Toronto - Rotman School of Management 2008 — 2010
MBA
Maharshi Dayanand University 1996 — 2000
Bachelor of Engineering (B.Eng.)
Farmers Insurance July 2015 - Present
Farmers Insurance August 2014 - Present
Farmers Insurance September 2012 - August 2014
Bank of Manhattan June 2010 - August 2012
Aglubat & Associates, Ameriprise Financial August 2009 - May 2010
Bayer Corporation December 2008 - May 2009
ING DIRECT February 2007 - December 2008
Washington Mutual May 2004 - August 2006
Togos-Baskin Robins May 2003 - May 2004
Skills
Customer Service, CRM, Sales, Research, Management, Software Documentation, Private Banking, Banking, Finance, Client Relationship..., Customer Relations, Business Development, Documentation, Accounting, Insurance, Financial Services, Project Management, Microsoft Office, Company Development, Compliance, project, Marketing, Leadership
Education
Loyola Marymount University 2013 — 2016
Master of Business Administration (M.B.A.), Marketing/Marketing Management
Loyola Marymount University 2006 — 2010
Bachelor of Business Administration, Management and Finance
Loyola Marymount University, College of Business Administration 2006 — 2010
Bachelor, Business Administration
Morgan Stanley 2012 - Present
ING DIRECT 2007 - 2012
JP Morgan Chase 2006 - 2007
ING DIRECT 2003 - 2006
Skills
Valuation, Credit Trading, Residential Mortgages, Capital Markets, Hedging, Financial Modeling, Credit Risk, Derivatives, Portfolio Management, Finance
Education
Georgetown University - The McDonough School of Business 2014 — 2016
Master's Degree, Finance
University of Idaho 1998 — 2003
B.S., Business
MRA - The Management Association September 2013 - Present
Sullivan, Cotter and Associates, Inc. October 2012 - September 2013
Temporary employment at Cargill through Robert Half September 2012 - October 2012
Project for the Valley Home Builders Association January 2012 - May 2012
Project for the Science Research Institute January 2012 - May 2012
Project for the Alcohol Awareness Program September 2011 - December 2011
UW-Stout January 2011 - December 2011
ING Direct 2008 - 2010
Skills
Microsoft Word, Microsoft Works, PowerPoint, Microsoft Excel, Microsoft Publisher, Access, Skype, SurveyMonkey, Qualtrics, SPSS, Vovici, Taleo, Statistics, Survey Design, Data Analysis, Survey Research, Quantitative Research, Data Collection, Program Evaluation, Report Writing, Critical Thinking
Education
University of Wisconsin-Stout 2010 — 2014
Master of Applied Psychology, Industrial and Organizational Psychology, 3.78
Minnesota State University, Mankato 2003 — 2008
Bachelor of Science (BS), Industrial and Organizational Psychology
Capital One via INGDirect June 2007 - July 2014
ING DIRECT May 2005 - July 2014
Popular Financial Holdings 2003 - June 2007
Popular Mortgage Servicing, Inc. 2003 - 2007
PNC 1980 - 2003
Skills
Business Continuity, Trained in Homeland..., Trained in Security..., Financial Risk, Business Continuity..., Risk Analysis, Disaster Recovery, Software Documentation, Management, Enterprise Risk..., Leadership, Vendor Management, Operational Risk..., Training, Risk Management, Security, Information Security..., Governance, Business Analysis, Information Technology, Banking, Process Improvement
Education
University of Pennsylvania 1975 — 1978
MA
La Salle University
MA
WSFS Bank August 2010 - Present
ING DIRECT January 2007 - June 2009
Skills
Portfolio Management, Banking, Investments, Customer Service, Fixed Annuities, Retirement, Sales
Education
Goldey-Beacom College 2015 — 2017
Master of Business Administration (M.B.A.), Finance
University of Delaware 2001 — 2006
Bachelor's degree, Sociology
Indian River High School 1997 — 2001
HarbisonWalker International March 2014 - Present
ANH Refractories August 2011 - March 2014
Robert Half International March 2011 - August 2011
Citizens Bank June 2009 - March 2011
Giant Eagle February 2009 - June 2009
ING DIRECT May 2007 - December 2008
ANH Refractories 2005 - 2007
Skills
Customer Service, Microsoft Office, Branch Banking, Recruiting, Interviews, Inventory Management, Banking, Process Improvement, Accounting, Sales, PowerPoint, Export, Forecasting, Temporary Staffing, Mortgage Servicing, Notary Public, Microsoft Word, Microsoft Excel, Home Equity Loans, Management, Sales Management, Training, Leadership, Payroll, Employee Relations, Process Scheduler
Education
Kent State University 2003 — 2007
BA, Communications
LivingSocial October 2014 - Present
LivingSocial June 2013 - October 2014
LivingSocial August 2012 - June 2013
Reach Digital Solutions February 2012 - July 2012
Nordkap Construction, LLC May 2011 - April 2012
Park West Gallery September 2009 - September 2010
ING Direct 2005 - 2009
Skills
Technology Solutions, Digital Marketing, Digital Signage, Digital Media, B2B, B2C, Creative Writing, Social Media Marketing, Direct Marketing, Technical Writing, Email Marketing, Advertising, Sales Presentations, Market Research, Entrepreneurial Skills, Experiential Marketing, Guerrilla Marketing, Event Marketing, Negotiation, Promotions, Public Speaking, Brand Communication, Branded Content, Mac OS X, Microsoft Office, CRM software, Adobe Creative Suite, Social Media, Video Editing, Graphic Design, Team Leadership, Consultative Selling, Mobile Marketing, Relationship Marketing, Copywriting, Account Management, Branding & Identity, Sales, Business Development, Integrated Marketing, Digital Strategy, B2B Marketing, New Media, Lead Generation, Marketing Communications, Social Networking, Strategic Partnerships, Marketing, Brand Awareness, Social Marketing
Education
St. Cloud Technical College 2006 — 2008
AAS, Advertising
Minnesota State University, Moorhead 2004 — 2005
Mass Communications
St. Cloud State University
Marketing
Grant MacKenzie Consulting September 2013 - Present
Canadiana Financial July 2011 - October 2013
Macquarie Financial Ltd. February 2004 - July 2011
Cervus Financial 2004 - 2006
GE Mortgage Insurance Canada/Genworth January 2002 - February 2004
ING DIRECT June 1996 - December 2001
ING Bank of Canada 1996 - 2000
North American Trust 1991 - 1994
National Trust 1982 - 1991
Skills
Residential Mortgages, Mortgage Lending, Loans, Credit, Refinance, Risk Management, Credit Analysis, Credit Risk, Banking, Mortgage Banking, Funding, Relationship Management, Investments, Finance, Financial Risk, Sales Management, Commercial Mortgages, Financial Services, Credit Cards, Leadership, Underwriting, Portfolio Management, Consumer Lending, Commercial Lending, Real Estate Financing, Wealth Management, Retail Banking, Mutual Funds, Capital Markets, Loan Origination, Strategic Financial..., Commercial Banking, Asset Management, Financial Analysis, Structured Finance, Securities, Financial Structuring, Financial Advisory, Executive Management, Equities, Investment Banking, Investment Strategies, Financial Markets, Mortgage Underwriting, Investment Advisory, Operational Risk, Due Diligence, Valuation, Lines Of Credit, Fixed Income
Education
The University of Western Ontario - Richard Ivey School of Business 1999 — 1999
Exec Mgmt
Geary LSF November 2012 - Present
MileLogr.com June 2012 - Present
ING DIRECT May 2011 - August 2011
The MJT Group – Merchant Processing Services January 2009 - May 2010
Fred Astaire Studios August 2008 - January 2009
Advantage Marketing Group – Outside sales AT&T June 2006 - August 2008
Skills
Email Marketing, Online Advertising, Online Marketing, Marketing Strategy, Sales Management, Business Networking, PPC, Customer Acquisition, Analytics, SEO, Marketing, Marketing Research, SEM, Merchant Services, Marketing Analytics, Digital Marketing, Sales, Lead Generation, Social Media Marketing, Client Acquisition, Direct Response, Strategy, Competitive Analysis, Management
Education
Georgetown University - The McDonough School of Business 2010 — 2012
MBA, Marketing
Tufts University 2002 — 2006
BA, International Relations, Communications
Capital One September 2013 - Present
ING DIRECT November 2009 - August 2013
ING Direct, USA November 2007 - October 2009
Siemens Healthcare May 2005 - November 2007
Villanova University January 2004 - May 2005
Skills
Agile Methodologies, Scrum, Spring, SOA, Java Enterprise Edition, Web Services, Software Project..., SDLC, Requirements Gathering, Agile Project Management, Enterprise Architecture, Requirements Analysis, PL/SQL, Oracle, Spring Framework
Education
Kendriya Vidyalaya
Villanova University
MS, Computer Science
Capital One March 2014 - Present
Capital One September 2012 - Present
ING Direct October 2011 - September 2012
ING DIRECT April 2010 - October 2011
ING DIRECT July 2008 - April 2010
Skills
Banking, Business Analysis, Customer Service, Internet Banking, Leadership, Microsoft Office, Mobile Devices, Requirements Gathering, Sales, Testing, Scrum, Agile Methodologies, Quality Center
Education
Goldey Beacom College 2003 — 2007
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Capital One August 2015 - Present
Capital One January 2014 - July 2015
Capital One February 2013 - January 2014
ING DIRECT August 2011 - February 2013
TrueAction, A GSI Commerce Company March 2011 - August 2011
TrueAction, A GSI Commerce Company August 2010 - March 2011
TrueAction, A GSI Commerce Company April 2009 - August 2010
Advanta August 2007 - May 2008
MRM Gillespie January 2007 - July 2007
MRM Gillespie July 2005 - January 2007
Skills
Digital Marketing, Marketing Analytics, Online Marketing..., Marketing Strategy, Web Marketing Strategy, Web Analytics, Mobile Marketing, Social Media Marketing, Affiliate Marketing, Display Advertising, Paid Search Strategy, SEO
Education
Ithaca College 2001 — 2005
Bachelors of Science, Business Administration - Marketing
Capital One December 2013 - Present
Capital One May 2012 - August 2012
ING DIRECT May 2011 - August 2011
ING DIRECT May 2010 - August 2010
Purity Home Improvement May 2008 - August 2009
Education
Messiah College 2008 — 2013
Bachelor of Science (BS), Engineering: Computer & Electrical
Shurtape Technologies, LLC March 2015 - Present
Self Employed February 2009 - Present
Shurtape Technologies, LLC June 2012 - March 2015
Shurtape Technologies, LLC July 2010 - June 2012
Shurtape Technologies, LLC June 2009 - June 2010
Family Video November 2008 - December 2009
ING DIRECT August 2008 - October 2008
Lenoir Community College September 2007 - May 2008
Lenoir Community College May 2007 - August 2007
Lutheran Social Services of Northeast Florida May 2006 - August 2006
Skills
Social Media, Event Management, Graphic Design, Marketing, Customer Service, Budgets, Time Management, Sales, Advertising, Marketing Communications, Facebook, Public Relations
Education
Lenoir-Rhyne University 2004 — 2008
BA, Studio Arts
Darlington School 2000 — 2004
ING DIRECT November 2009 - Present
ING DIRECT January 2009 - Present
PEPSI BOTTLING GROUP January 2006 - January 2009
PEPSI BOTTLING GROUP January 2006 - January 2009
Education
Long Beach City College 2004 — 2006
General
Citi December 2011 - Present
Hewlett-Packard August 2010 - December 2011
JetBlue Airways February 2008 - July 2010
ING DIRECT September 2004 - December 2007
Skills
RMAN, Grid Control, PL/SQL, Erwin, AIX, Oracle RAC, Data Guard, RHEL, Oracle Streams, HP-UX, Grid Computing, Data Migration, Oracle, High Availability, Perl, SQL, Microsoft SQL Server, Integration, SQL Tuning, Databases, Red Hat Linux
Education
Jawaharlal Nehru Technological University
B.Tech, CSE
ST. Mary's High School
Stratford University
Masters, Software Engineering
Capital One Home Loans February 2013 - Present
Capital One Home Loans June 2012 - Present
ING DIRECT December 2011 - June 2012
ING DIRECT October 2011 - March 2012
ING DIRECT July 2010 - December 2011
ING DIRECT 2008 - 2010
Skills
Customer Service, Mortgage Lending, Banking, Mortgage, Home Equity Lines of..., Mortgage Servicing, Leadership, Loans, Loan Origination, Mortgage Banking, Management, Consumer Lending, Residential Mortgages, Retail Banking, Credit Analysis, Credit, Credit Risk, Refinance, Mortgage Underwriting
Education
Minnesota State University, Moorhead 2002 — 2005
BS, Education
University of Minnesota-Twin Cities 2000 — 2002
Music History, Literature, and Theory
Tangerine April 2011 - Present
Shoppers Drug Mart November 2006 - December 2010
ING Direct February 2004 - November 2006
American Express February 2003 - February 2004
Bell Canada 2001 - 2002
MLHSBC 2000 - 2001
HSBC 2000 - 2001
Rogers September 1998 - May 1999
Netcom 1999 - 1999
at&t Canada 1999 - 1999
Skills
SDLC, Project Management, IT Strategy, Program Management, Integration, Business Analysis, Project Portfolio..., Management, Change Management, PMP, Project Delivery, Software Project..., Vendor Management, SOA
Education
McMaster University 1980 — 1984
Honours B.Sc.
Fenelon Falls Secondary School 1975 — 1980
TD May 2013 - Present
TELUS June 2010 - February 2013
Telus Mobility August 2007 - June 2010
TELUS January 2006 - August 2007
TELUS October 2003 - January 2006
ING DIRECT 2002 - 2003
College of Management Academic Studies 1999 - 2001
Skills
Analysis, Telecommunications, Excel, Pricing, Competitive Analysis, Cross-functional Team..., Business Analysis, Analytics, Team Leadership, Forecasting, Business Strategy, Strategic Planning, Budgeting, Planning, Process Improvement, Problem Solving, Data Mining, Data Analysis, Access, People Management, Pricing Strategy, Marketing Management, Financial Modeling, Financial Analysis, SQL, Cognos, Powerplay, Oracle SQL, Toad, Business Development, Call Center, Mobile Devices, Product Management, Customer Experience, Product Marketing, Leadership, Market Analysis, Project Management, Vendor Management, Microsoft Excel, Business Case, Performance Management, Mobile Technology, Product Development, Marketing Strategy, Team Management, Project Planning, Segmentation, Strategy, Budgets
Education
McMaster University 2003 — 2003
Certificate, Advanced Certificate in Business Analysis
The George Washington University 2003 — 2003
Certificate, Certificate in Project Management
University of Toronto 1999 — 2001
MBA, IT & Operation Research
The Academic College of Tel-Aviv, Yaffo 1995 — 1998
BA, Economics & Management, MBA, IT & Operation Research
University of Toronto 1995 — 1998
BA, Economics & Management
Capacity Solutions LLC April 2011 - Present
United Way for Southeastern Michigan April 2003 - April 2011
United Way for Southeastern Michigan September 2004 - December 2007
ING DIRECT 2002 - 2003
Wavhovia Bank Card Services 1997 - 2001
Education
Hampton University 1982 — 1986
B.S., Finance
University of Delaware
TIAA-CREF October 2014 - Present
TIAA-CREF October 2010 - September 2014
TIAA-CREF October 2008 - October 2010
ING Direct August 2007 - July 2008
Standard & Poor's June 2004 - July 2007
Skills
Securitization, Credit, Credit Risk, Residential Mortgages, Analysis, Bonds, Business Strategy, Data Analysis, Fixed Income, Capital Markets, Financial Modeling, Financial Analysis, Risk Management, Acquisition Integration, Process Improvement
Education
CFA Charter Holder
James Madison University 2000 — 2004
B.S, Quantitative Finance with Minors in Mathematics and Economics
Trellist Marketing and Technology January 2014 - Present
Trellist Marketing and Technology September 2011 - Present
ING DIRECT May 2008 - September 2011
Harte-Hanks Direct May 2006 - May 2008
Origlio Beverage January 2006 - May 2006
Skills
Email Marketing, Social Media Marketing, Digital Marketing, Marketing Strategy, Management, Dreamweaver, Web Design, HTML, Photoshop, Marketing, Online Marketing, Advertising, Project Management, Graphic Design, Creative Direction, Strategy, Web Development, JavaScript, CSS, Social Media, Direct Marketing, Marketing Communications, Integrated Marketing, Online Advertising, Leadership
Education
La Salle University
Bachelors in Art and Sciences, Digital Arts and Multimedia Deisgn/ Art History and Communications
La Salle University
Continuing Studies, Art History
Capital One August 2014 - Present
Capital One 2012 - Present
ING DIRECT 2010 - 2012
Skills
Employee Engagement, Human Resources, Leadership, Onboarding, Performance Management, Employee Relations, Talent Management, Organizational..., Change Management, Recruiting, Succession Planning, Personnel Management, Applicant Tracking..., Talent Acquisition, Workforce Planning
Education
Goldey Beacom College 2000 — 2004
Bachelor, Human Resources
St. Marks High School
Interfaith Community Housing of DE 2008 - Present
M&T Property January 2006 - Present
Wysocki Electric January 2005 - Present
ING Direct 2002 - 2006
ING Direct 2002 - 2006
ING Direct 2002 - 2006
ING Direct 2002 - 2006
Skills
Contract Management, Supervisory Skills, Team Building, Microsoft Office, Public Speaking, Promotions, Non-profits, Event Management, Word, Strategic Planning, PowerPoint, Negotiation, Excel, Financial Management, Organizational..., Writing, Quickbooks, Scheduling, Budgeting, Administration, Small Business, Problem Solving, Payroll, Event Planning, Contract Negotiation, Payroll Processing, Bookkeeping, Budgets, Leadership, Microsoft Excel, Microsoft Word
Education
Pennsville Memorial HS 1980 — 1984
Diploma, Business Administration and Management, General
Wilmington University
Bachelor's Degree, Organizational Leadership
Goldey Beacom College
Business Administration and Management, General
Tangerine April 2013 - Present
Raising the Roof November 2011 - Present
Canadian Marketing Association June 2005 - May 2014
ING DIRECT September 2008 - April 2013
Echo Marketing Solutions March 2007 - September 2008
ING DIRECT November 2004 - March 2007
Dun & Bradstreet November 2002 - November 2004
Pitney Bowes January 2000 - December 2001
Pitney Bowes February 1998 - January 2000
Xerox Canada January 1993 - March 1996
Skills
Leadership, Call Center, Sales Management, Operations Management, Customer Experience, Executive Management, New Business Development, Strategic Planning, Strategy, Contact Centers, Team Building, Customer Satisfaction, Cross-functional Team..., Account Management, Change Management, Service Delivery, Customer Service, Vendor Management, Coaching, Process Improvement, Sales, Inbound Marketing, Team Leadership, Management, Program Management, Telemarketing, Business Strategy, Call Centers, Project Management, Banking, Business Development, Salesforce.com, Product Management, Telecommunications, Customer Retention, Business Analysis, Direct Marketing, Performance Management, Workforce Management, Budgets, Sales Operations, Financial Services, Relationship Management, Outsourcing, Analytics, CRM, Business Process..., SaaS, Strategic Partnerships, Start-ups
Education
Ivey Business School at Western University 2014 — 2014
Executive Development, Operations Leadership
York University - Schulich School of Business 2014 — 2014
Green Belt, Six Sigma for Services
Ivey Business School at Western University 2011 — 2011
Executuve Development Program, Marketing, Strategy, Leadership and Finance
The University of Western Ontario - Richard Ivey School of Business 2010 — 2010
Executive Development, Finance
Queen's University 2006 — 2006
Executive Development, Leadership
York University 1986 — 1990
Marketing, Law and HR
Zenbanx April 2013 - Present
ING DIRECT August 2006 - October 2012
Department of Housing and Urban Development (HUD) April 2004 - June 2006
Federal Trade Commission January 2001 - April 2004
Direct Impact January 2000 - January 2001
MARCOM 21 February 1999 - January 2000
Devillier Communications LLC January 1996 - February 1999
Cassidy & Associates February 1994 - January 1996
Jones Day April 1988 - February 1994
East China Institute of Politics and Law September 1987 - March 1988
Skills
Corporate Communications, Marketing Communications, Marketing Strategy, Strategic Communications, Internal Communications, Social Media, Internet Banking, Customer Service, Marketing, Change Management, Government, Strategy, Leadership, Press Releases, Public Relations, Management, Public Speaking, Event Management, Newsletters, Nonprofits, Program Management, Community Outreach, Policy, Politics, Business Development, Research, Budgets, Analysis, Strategic Public...
Education
Georgetown University 1977 — 1979
Master of Arts (M.A.), Eastern European History
Manhattanville College 1972 — 1976
Bachelor of Arts (B.A.), History
Tangerine Bank July 2006 - Present
ING DIRECT September 2003 - July 2006
ING DIRECT October 2002 - September 2003
Skills
Desktop Support, Software Deployment, Troubleshooting..., SCCM, Disaster Recovery, Call Centers, Active Directory, Technical Support, Unix, Windows Server, Banking, Incident Management, Oracle, Business Analysis, Risk Management, Management, Software, Requirements Analysis, Vendor Management, SDLC, Customer Service, Requirements Gathering, System Administration, Call Center, ITIL, Process Improvement, Visio, SQL, Business Requirements
Education
Seneca College of Applied Arts and Technology 2000 — 2002
Diploma, Digital Media Technical Production
Humber College 1999 — 2000
Certificate, Media Foundations
Libertiu Market Development December 2014 - Present
basselabbas.com May 2008 - December 2013
Acumen Visual Group August 2012 - December 2012
ING DIRECT July 2010 - August 2012
Bell Mobility August 2011 - January 2012
CIBC January 2009 - July 2010
Skills
Interaction Design, User Interface Design, User Experience, Web Design, Web Development, Brand Development, Advertising, Integrated Marketing, Digital Marketing, Social Media, Promotions, Concept Development, Art Direction, Logo Design, Graphic Design, Typography, Research, Customer Relations, HTML + CSS, CMS, Adobe Creative Suite, Wordpress, Dreamweaver, PowerPoint, Word, ActionScript, HTML, Illustrator, InDesign, Marketing, WordPress, Creative Strategy, Graphics, Corporate Identity, Photoshop, Photography, Management, Branding, Marketing Communications, Visual Communication, Interactive Advertising, Corporate Branding
Education
George Brown College 2010 — 2011
Post Graduate Diploma, Advanced Digital Design
Ontario College of Art and Design 2003 — 2008
Bachelor of Design, Advertising
Pershing, a BNY Mellon company January 2015 - Present
Pershing, a BNY Mellon company September 2014 - January 2015
CBRE Clarion Securities, LLC March 2011 - September 2014
Aberdeen Fund Distributors, LLC / Aberdeen Asset Management, Inc. June 2010 - March 2011
Brandywine Global Investment Management May 2008 - May 2010
Brandywine Global Investment Management LLC June 2007 - April 2008
ING DIRECT Securities, Inc. 2002 - 2007
ING DIRECT Securities, Inc. 2001 - 2002
ING DIRECT 2000 - 2001
Skills
Securities Regulation, Compliance, Series 24, Series 7, Series 63, Investment Advisory, AML, Code of Ethics, Broker-Dealer, FINRA, Prospectus, Closed-end Funds, Mutual Funds, Hedge Funds, Marketing
Education
Widener University School of Law 2004 — 2007
LL.M., Corporate Law and Finance
Saint Joseph's University 1997 — 2000
MBA, International Business
London Metropolitan University 1992 — 1995
LL.B. (Hons.), English Law
Alpha Chi Rho
Alpha Chi Rho
Capital One June 2012 - Present
Optifacts July 2006 - June 2012
Freeze.com June 2005 - 2006
ING Direct 2003 - 2005
Skills
Goal Oriented, Troubleshooting, Hardware, Customer Service, Project Management, Microsoft Office, Servers, Strategic Planning, Databases, SQL, Business Development, IT Operations
Education
St. Cloud State University 2001 — 2005
BS, Network Modeling and Simulation
Mississippi State University 2000 — 2001
Computer Science
James Madison University August 2011 - May 2015
GEICO June 2014 - August 2014
Alpha Epsilon Pi January 2013 - December 2013
Alpha Epsilon Pi August 2013 - August 2013
ING DIRECT June 2012 - August 2012
JMU Hillel January 2012 - May 2012
Skills
Management, Microsoft Excel, Research, PowerPoint, Leadership, Microsoft Word, Customer Service, Teamwork, SAS, Supplier Negotiation, Vendor Relationships, SharePoint, Selectica
Education
James Madison University 2011 — 2015
Bachelor of Science (B.S.), Economics with a concentration in Financial Economics. Minor in CIS.
Capital One April 2010 - July 2014
ING DIRECT May 2007 - April 2010
Capital One May 2007 - September 2008
GMAC Commercial Mortgage August 2005 - April 2007
Howard Systems (client of MBNA) April 2002 - August 2005
JPMorgan Chase May 2000 - December 2002
Interim Tech Solutions, Inc. 1998 - 2000
Skills
Vendor Management, Project Portfolio..., SDLC, Business Analysis, IT Strategy, PMO, Process Improvement, Project Management, IT Service Management, Business Process..., Account Management, Enterprise Software, Customer Satisfaction, Visio, Risk Management, Program Management, Software Project..., Release Management, People Development, Developer of People, Six Sigma, Agile Methodologies, Coaching, Project Planning, SharePoint, Strategy, Management, Leadership, Integration
Education
Hampton University
Bachelor of Science (B.S.)
University of Delaware
MBA
Dept. of Real Estate August 2007 - Present
ING DIRECT January 2005 - July 2010
MBNA America March 1997 - February 2001
Skills
Mortgage Lending, Program Management, Business Planning, Loss Mitigation, Residential Mortgages, Referrals, Investors, Loans, Mortgage Banking, Spreadsheets, Real Property, Real Estate, Credit, First Time Home Buyers, Loan Origination, FHA, REO, Default, Sales, Real Estate Financing, Marketing, Refinance, Mortgage Servicing, Banking, Underwriting, Short Sales, Customer Service
Education
Lynn University 1994 — 1997
Bachelor of Business Administration (BBA)
Johnson & Wales University 1993 — 1994
Computer Business Applications
Lindenhurst 1989 — 1993
Hight School Diploma, Academic
Arbill January 2012 - May 2014
sel September 2010 - April 2011
ING DIRECT March 2007 - November 2009
Piece of Cake January 1991 - December 2008
BETZ ENTEC July 1988 - March 1991
ASBESTOS CONTROL TECHNOLOGIES January 1986 - January 1988
UNION CAMP CORPORATION January 1983 - January 1986
Skills
Strategic Planning, Entrepreneurship, Salesforce.com, Sales Management, Chemical Engineering, Finance, Integrated Marketing, Compliance, Biochemistry, Lead Generation, New Business Development, Contract Negotiation, Account Management, Direct Sales, Business Development, Management, Key Account Management, Sales Process, Negotiation, Customer Service, Team Building, Marketing, Marketing Strategy
Education
Immaculata University 2003 — 2005
Continuing education
Rowan University 1976 — 1980
Bachelor of Arts, Physical Science; Chemistry Concentration
McKinsey & Company July 2015 - Present
Tradewinds Imports October 2013 - July 2015
Spring & Spruce October 2013 - July 2015
SSA & Company July 2012 - October 2013
IBM Global Business Services August 2009 - July 2012
ING DIRECT June 2005 - August 2008
Skills
Lean Manufacturing, Supply Chain Management, Outsourcing, Logistics, Strategic Sourcing, Inventory Management, Logistics Strategy, Operations Strategy, Strategy Development, Strategic Thinking, Network Optimization, Trucking, Sourcing & Procurement, Software Procurement, Management Consulting, Strategic Consulting, Pharmaceuticals, Biotechnology, Inventory Valuation, Manufacturing Operations, Strategy, Program Management, Marketing Strategy, Strategic Planning, Project Planning, Manufacturing, Sourcing, Management, Business Analysis, Operational Strategy
Education
Massachusetts Institute of Technology 2008 — 2009
Master's Degree, Logistics, Materials, and Supply Chain Management
University of Delaware - Lerner College of Business and Economics 2002 — 2006
BS Business Administration -, Finance, Operations Management, International Business
6 Star Fundraising July 2011 - Present
ING DIRECT August 2008 - July 2010
Skills
Account Management, Customer Service, Direct Marketing, Direct Sales, Email Marketing, Event Management, Event Planning, Leadership, Marketing, Marketing Communications, Marketing Strategy, New Business Development, Online Advertising, Sales, Sales Management, Salesforce.com, Social Media, Social Media Marketing, Strategic Planning, Team Building
Education
Goldey Beacom College 2011 — 2012
Master of Business Administration (MBA), Marketing/Marketing Management, General, 4.0
University of Delaware - Lerner College of Business and Economics 2004 — 2008
Bachelor of Science, Marketing
Zenbanx June 2015 - Present
Capital One February 2013 - May 2015
ING DIRECT August 2011 - January 2013
HP Enterprise Services January 2000 - June 2011
EDS Corporation 2005 - 2009
Towers Perrin 2000 - 2005
Comcast Cellular Communications 1998 - 2000
Software Design Concepts 1996 - 1998
Sanchez Computer Associates 1994 - 1996
Nabisco Foods Group 1991 - 1994
Skills
IIS, Linux, Weblogic, Visual Basic, Java, VBScript, ASP, Visual C++, XML, Windows, Unix, HTML, JSP, JavaScript, JBoss, C++, Web Applications, SQL
Education
Penn State Great Valley School of Graduate Professional Studies 1996 — 1998
Software Engineering
King's College 1990 — 1994
B.S, Computer Science
JPMorgan Chase April 2014 - Present
American Express September 2013 - April 2014
Bank of America July 2012 - July 2013
Capital One January 2012 - June 2012
ING DIRECT August 2008 - January 2012
ING DIRECT September 2006 - August 2008
Skills
Loss Mitigation, Leadership, Cross-functional Team..., Auditing, Mortgage Lending, Loans, Credit, Default Servicing, Mortgage Banking, Vendor Management, Underwriting, Portfolio Management, Banking, Risk Management, Credit Analysis, Training, Customer Service, Six Sigma, Collections, Foreclosures, REO, Customer Escalation..., Finance, Default, Program Management, Coaching, Call Centers, Team Building, Credit Risk, Analysis, Project Management, Budgets, Strategic Planning, Loan Origination, Visio, Operations Management, Management, Employee Training, Consumer Lending, Recruiting, Process Improvement, Loan Servicing, Residential Mortgages, Quality Assurance, SharePoint
Education
Johnson C. Smith University - JCSU 1985 — 1990
Bachelor's degree, Communication and Media Studies
Farmers Insurance Group Federal Credit Union October 2012 - Present
ING DIRECT / Capital One 2006 - 2012
ING DIRECT 2006 - 2006
ING DIRECT 2003 - 2006
Stride & Associates 1999 - 2002
Skills
Sales Management, Business Analysis, Change Leadership, Strategic Planning, Performance Management, Strategic Thinking, Project Management, Six Sigma, Operations Management, Customer Service, Employee Engagement, Budget Management, Vendor Management, Leadership Mentoring, Call Center, Team-oriented, Mortgage, Banking, Personnel Recruiting, Career Development, Sales Process, Brand Management, Mortgage Lending, Change Management, Call Centers, Training, Leadership, Financial Services, Recruiting, Sales, Finance, Contract Negotiation, Management, CRM, Risk Management, Customer Satisfaction, Process Improvement, Team Leadership, Business Development, Customer Experience, Cross-functional Team..., Strategy, Coaching, Team Building, Business Process...
Education
Loyola Marymount University 1992 — 1996
Bachelor of Science (B.S.), Biology/Biological Sciences, General
ING Business School - Amsterdam
International Business and Management
Katalyst - Licensing & Promotions July 2014 - Present
Harman July 2013 - July 2014
ING DIRECT September 2012 - November 2012
Corus Radio 2000 - 2010
Skills
Adobe Creative Suite, Final Cut Pro, Microsoft Office, Microsoft Excel, Microsoft Word, Dreamweaver, Scott Studios, TLC, Music Master, Branding and Identity, Layout, Magazine Design, Information Graphics, Catalogue Design, Logo Design, Adobe Bridge, Lightroom, After Effects, Adobe Acrobat, Mac, Graphic Design, Music Scheduling, Photoshop, InDesign, Typography, Brochures, Illustrator
Education
George Brown College 2010 — 2013
Advanced Diploma, Graphic Design
Bank of America February 2013 - Present
Lowe's Companies, Inc. February 2015 - June 2015
Enterprise Rent-A-Car March 2009 - December 2011
ING February 2008 - August 2009
ING DIRECT February 2008 - August 2009
Tyler Fitzgerald October 2004 - August 2008
Lieutenant March 2001 - October 2007
TGI Fridays September 2005 - October 2006
Tokyo Steak House February 2005 - September 2006
Education
Goldey-Beacom College
Bachelor of Science, Business Administration
Ceasar Rodney
Weichert Realtors - Tower Properties January 2014 - Present
Wolters Kluwer Financial Services September 2011 - July 2015
Viking Coca-Cola April 2008 - September 2011
Anderson Trucking Service June 2006 - March 2008
ING Direct June 2005 - June 2006
Skills
Sales, Customer Service, Account Management, Selling, Salesforce.com, Strategic Planning, Strategy, Marketing, New Business Development, Customer Satisfaction, Negotiation, Direct Sales, Process Improvement, Microsoft Office, Banking, SAP CRM, Sales Process, First Time Home Buyers, First Time Home Sellers, Real Estate Marketing, Real Estate Transactions, Contract Negotiation, Foreclosures
Education
Luther College 2003 — 2005
B.A., Business Management
Vermilion Community College 2001 — 2002
Apollo
Leighton Broadcasting August 2014 - Present
Meetball Marketing, LLC. November 2012 - Present
Robert Half International October 2011 - November 2012
ING DIRECT February 2008 - October 2011
Darden Restaurants June 2001 - 2007
Clear Channel Radio 2006 - 2006
Skills
Recruiting, Customer Service, Sales, Cold Calling, Applicant Tracking..., Employee Relations, Employee Benefits, Account Management, Human Resources, Talent Acquisition, Marketing, Interviews, New Business Development, Event Planning, B2B, Training
Education
Minnesota State University, Moorhead 2000 — 2006
Bachelors of Science, Business Management
Oak Grove 1996 — 2000
Lexicon Relocation April 2012 - May 2015
Cambodian American Community Services, Inc. April 2010 - May 2015
Mayor's Asian American Advisory Board May 2008 - April 2015
ING DIRECT July 2007 - April 2012
Asian American Federation of Florida October 2010 - 2012
Access E Mortgage August 2002 - December 2007
CitiStreet March 2003 - July 2007
Skills
Accounting, Loan Origination, Microsoft Office, Payroll Processing, Vendor Relations, Vendor Managed Inventory, Billing, COBRA Administration, Community Outreach, Community Relations, Bilingual, Training Skills, Volunteer Coordinator, International Business..., Repatriation, Human Resources, HR Consulting, Expatriate Management, Event Planning, Microsoft Word, Microsoft Excel, Relocation, Benefits Administration, Spreadsheets, PowerPoint, Outlook, Nonprofits, Fundraising, Office Administration, Accounts Receivable, COBRA, Community Development, Employee Benefits, Employee Relations, Insurance, Invoicing, Payroll, PeopleSoft, Training, Leadership, Management, Customer Service, Vendor Management, Public Speaking
Education
Florida State College at Jacksonville 2015 — 2015
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations, Currently attending
Florida Real Estate Institute 2003 — 2003
Mortgage License, Mortgage Broker
Jones College-Jacksonville 2000 — 2001
Associate of Science (A.S.), Business Administration and Management, General, Cum Laude
TIBCO Loyalty Lab April 2015 - Present
Hertz January 2012 - April 2015
ING DIRECT August 2010 - January 2012
Sri Systems Inc July 2009 - August 2010
Skills
Ant, CruiseControl, Hudson, Subversion, CVS, Perl, Maven, ClearCase, Tomcat, XML, Shell Scripting, Perforce, Scrum, Release Engineering, Software Development, .NET, Architectures, Java, Unix Shell Scripting, Testing
Education
Lamar University 2007 — 2009
Master's Degree, Electrical and Electronics Engineering
Jawaharlal Nehru Technological University 2003 — 2007
Bachelor's degree
Tangerine Bank September 2013 - Present
ING DIRECT July 2011 - August 2013
ING DIRECT November 2009 - June 2011
ING DIRECT, Canada November 2008 - October 2009
ING DIRECT March 2004 - October 2008
Skills
Sales, Leadership, Management, Customer Satisfaction, Internet Banking, Project Management, Employee Engagement, Team Leadership, Process Improvement, Team Building, Coaching, Banking, Strategy, Performance Management, Business Analysis, Customer Experience, Credit, Time Management, Call Centers, Change Management, Business Strategy, Vendor Management, Risk Management, Customer Service, Retail Banking, Mortgage Lending, Analytics, Residential Mortgages, Credit Risk, Credit Analysis, Loans, Mortgage Banking, Relationship Management, Financial Services, Financial Analysis, Portfolio Management, Customer Retention, Finance, CRM, Financial Risk, Investments, Credit Cards, Team Management, Commercial Banking, Loan Origination, AML, Executive Management
Education
Ivey Business School at Western University 2014 — 2014
Ivey Leadership Program
Seneca College of Applied Arts and Technology
Seneca College of Applied Arts and Technology
Capital One March 2015 - Present
Capital One September 2013 - March 2015
Capital One February 2013 - October 2013
ING Direct January 2012 - February 2013
QVC October 2011 - January 2012
Citizens Planning & Housing Association January 2011 - May 2011
Khlong Kaja School May 2009 - October 2009
Skills
Marketing Strategy, Selling, Teaching, Microsoft Excel, Microsoft Office, Sales, Customer Service, Retail, Leadership, Marketing, Fundraising, Facebook, Event Planning, Social Networking, Community Development, Public Speaking, Banking, Social Media, Management
Education
Loyola University Maryland 2007 — 2011
Bachelor of Arts (B.A.), Sociology
First Direct Lending July 2015 - Present
Nationstar Mortgage dba Greenlight Financial Services July 2012 - June 2015
ING DIRECT 2006 - 2012
Skills
Mortgage Lending, Mortgage Underwriting, Paperless Environment, Mortgage Processing, Appraisal Review, Income Calculation, Asset Review, Tax Documentation Review, Credit Decisions, Title Review, Correspondent Lending, Retail Mortgage, Wholesale Mortgage, Closing/Post Closing, Underwriting, Appraisals, Titles, Real Estate Transactions, Banking, Correspondent Banking, Credit, Loans, Mortgage Banking, Real Estate Financing
Education
Indiana University of Pennsylvania
Bachelor of Arts, Economics
Capital One June 2012 - Present
Villanova University September 1992 - Present
ING DIRECT March 2012 - June 2012
ING DIRECT May 2010 - March 2012
Tempus Consulting Group February 2010 - June 2010
Fiberlink January 2007 - December 2009
Fiberlink Communications December 2004 - January 2007
TekSystems May 2004 - December 2004
Paul Schragger, PhD October 2001 - October 2003
Ironhill Technologies and Sterling Diagnostic Imaging August 1999 - August 2001
Skills
Java, Cloud Computing, C++, JavaScript, XML, C, HTML, Database Design, Struts, EJB, Programming Languages, Fortran, Assembly Language, Release Management, Web Technologies, Software Implementation, CGI, Computer Architecture, Algorithm Design, Agile Methodologies, Unix, Spring, Perl, Linux, Scrum, Subversion, SOA, Eclipse, Tomcat, Databases, Web Services, Java Enterprise Edition, SQL, Web Applications, Software Development, Management, Teaching, J2EE Application..., Architecture
Education
University of Delaware 1988 — 1993
Ph.D., Electrical Engineering
University of Delaware 1985 — 1988
MEE, Electrical Engineering
Lehigh University 1976 — 1981
BSEP, Engineering Physics
Lehigh University 1976 — 1981
BSEE, Electrical Engineering
NewDay USA March 2014 - Present
NewDay USA May 2012 - February 2014
ING DIRECT May 2011 - May 2012
ING DIRECT September 2008 - July 2011
Skills
Banking, Management, Sales, Customer Service, Customer Retention, Mortgage Lending, Teamwork, Financial Analysis, Investments, Mortgage Banking, Portfolio Management, Risk Management, Credit, Loans
Education
Goldey Beacom College 2005 — 2009
Bachelor of Business Administration (B.B.A.), Finance, General
Door 2 Door Notary Services June 2013 - Present
National Notary Association May 2013 - Present
National Notary Association February 2012 - Present
Dignity Memorial Funeral Homes January 2012 - May 2012
ING DIRECT August 2011 - December 2011
Bank of America Home Loans November 2010 - April 2011
SMART FOR LIFE September 2006 - August 2010
Electro Rent Corporation October 2004 - December 2005
ESSANCE LINEN June 1993 - September 2004
Teletech Telecommunications 1992 - 1993
Skills
Peer Counseling, Retail, Customer Service, Consultative Selling, Trade Shows, Banking, Sales Management, Selling, New Business Development, Management, Marketing, Sales, Microsoft Office, Training, Outlook, Social Networking, Sales Operations, Call Centers, Real Estate
Education
San Francisco State University 1977 — 1980
B.A., Psychology
Los Angeles Pierce College 1975 — 1977
A.A., Psychology
PIERCE COMMUNITY COLLEGE
Associate of Arts, Psychology
barclaycard August 2013 - Present
Capital One Home Loans August 2012 - August 2013
ING DIRECT August 2009 - July 2012
ING DIRECT June 2006 - July 2009
Skills
Marketing, Digital Marketing, Strategy, Marketing Management, Marketing Strategy, SEO, Web Analytics, Segmentation, Online Marketing, Cross-functional Team..., Leadership, Project Management, Strategic Planning, Social Media, Forecasting, Management
Education
Harvard University 2014 — 2016
Master’s Degree, Business Management
University of Delaware - Lerner College of Business and Economics 2004 — 2008
Bachelor of Science (B.S.), Business Management & Management Information Systems
PATS Aircraft, LLC June 2008 - Present
Pixstar, Inc. August 2005 - June 2008
JPMorgan Chase June 2001 - June 2005
ING DIRECT August 2000 - June 2001
First USA November 1997 - August 2000
Sterling Diagnostic Imaging June 1997 - September 1999
Skills
Visio, Software Documentation, SDLC, Microsoft Office, Photoshop, Business Objects, Illustrator, Dreamweaver, Technical Documentation, Aircraft, Adobe Illustrator, Avionics, Crystal Reports, HTML
Education
Lynchburg College 1973 — 1977
Bachelor of Science, Physics
University of Virginia
M.S., Engineering
State Farm Insurance October 2011 - Present
Total Recreation October 2010 - October 2011
Rasmussen College May 2010 - November 2010
ING DIRECT January 2007 - May 2010
Skills
Life Insurance, Insurance, Disability Insurance, Property & Casualty..., Mortgage Lending, Fixed Annuities, Term Life Insurance
Education
Gustavus Adolphus College 2003 — 2006
Business Management, Emphasis on Finance
Sartell High School
Capital One January 2015 - Present
Capital One July 2012 - December 2014
ING Direct September 2008 - July 2012
Boeing December 2005 - September 2008
Boeing February 2004 - December 2005
Boeing July 2003 - February 2004
Delaware Investments December 2002 - July 2003
Skills
Philanthropy, Financial Analysis, Financial Reporting, Financial Management, Forecasting, Revenue Forecasting, Corporate Social..., Mentoring, Staff Mentoring, Event Management, Change Management, Digital Media, Social Media Marketing, Reconciliation, Budget Development, Budgeting, Budget Management, Budget Analysis, VAR, Variance Analysis, Variances, Event Planning, Business Systems..., Account Reconciliation, Analysis, Training, Teamwork, Risk Management, Project Management, Process Improvement, Managerial Finance, Management, Finance, Data Analysis, Competitive Analysis, Business Planning, Business Analysis, Budgets, Banking
Education
Villanova University 2006 — 2007
Master's Certification, Project Management
New York University 2005 — 2007
Master's Certification, Sports Management
La Salle University - School of Business Administration 2004 — 2007
MBA, Business Administration
La Salle University 1998 — 2002
Bachelor's, Management, Finance
University of Mannheim 2001 — 2001
International Business
Shrine of the Sacred Heart
Wachovia, Wells Fargo Company May 2010 - Present
The Limited Brands, Inc May 2004 - Present
Liberty University School of Law & Virginia Legal Aid Society May 2008 - August 2008
Street Law September 2006 - May 2008
ING DIRECT May 2005 - August 2005
Skills
Strategy, Microsoft Office, Portfolio Management, Customer Satisfaction, Real Estate, Time Management, Sales
Education
Liberty University School of Law
Juris Doctor
Liberty University
B.S, Finance
The North Highland Company November 2010 - Present
Comcast 2010 - 2012
Barclays June 2006 - June 2010
ING DIRECT May 2002 - May 2006
Alliance Consulting 1998 - 2002
Chase Manhattan 1997 - 1998
Bank of New York 1997 - 1997
Skills
Business Intelligence, Analysis, SAS, Analytics, Segmentation, Database Marketing, SQL, Business Analysis, Market Analysis, SDLC
Education
University of Delaware 1995 — 1997
MBA
1991 — 1995
BS
American Collegiate Institute, Izmir 1984 — 1991
InSiteHub September 2009 - Present
AstraZeneca Pharmaceuticals November 2006 - September 2009
ING DIRECT November 2005 - November 2006
Wyeth Pharmaceuticals June 2002 - November 2005
D&E Communications June 2001 - June 2002
eComm Solutions January 2001 - June 2001
Expanets (Formerly Lucent GEMS March 2000 - June 2001
Tyco Electronics September 1996 - March 2000
AMP Incorporated September 1994 - September 1996
Skills
Product Management, Product Development, Strategy, Mobile Technology, Sales Operations, Entrepreneurship, Product Launch, Cloud Computing, Learning Management..., Mobile Learning, Program Management, Project Management, Cross-functional Team..., Strategic Planning, Business Development, Change Management, Business Strategy, Team Leadership, Business Analysis, Process Improvement, Product Marketing, Product Innovation, Technological Innovation, SaaS, Salesforce Training, Sales Effectiveness, Startup Development, Sales Process, Creative Problem Solving, Sales Enablement, Sales Force Development
Education
University of Pennsylvania 2008 — 2010
MS, Organizational Dynamics
MIT Sloan School of Management 2007 — 2009
Graduate Certificate, Innovation and Strategy
ING Group Business School 2005 — 2006
Certification, Business Operations
Penn State University 2000 — 2003
MS, Software Engineering
Penn State University
BS, Information Science
warwick high school
warwick high school
Maxim Healthcare Services March 2014 - Present
Maxim Healthcare Services March 2013 - March 2014
Maxim Healthcare Services October 2012 - March 2013
Maxim Healthcare Services September 2011 - October 2012
MedAssurant December 2010 - September 2011
RWD Technologies October 2005 - December 2010
Galileo Avionica February 2005 - May 2005
ING Direct November 2002 - February 2004
ING Direct,fsb September 2001 - November 2002
Skills
Management, Analytics, Market Research, Market Analysis, Competitive Analysis, Research, Qualitative Research, Quantitative Research, Marketing Research, Survey Design, Survey Research, Survey Methodology, Strategic Planning, Marketing Strategy, Business Strategy, Financial Analysis, Customer Satisfaction, Voice of the Customer, Customer Insight, Customer Satisfaction..., Marketing, Strategy, Analysis, Segmentation, CRM, Lead Generation, Competitive Intelligence, Healthcare, Product Marketing, Salesforce.com, Marketing Communications, Marketing Management, Process Improvement, Forecasting, Market Intelligence, New Business Development, Brand Management, B2B Marketing, Business Process..., Direct Marketing, Business Development, Leadership, Program Management, Project Management
Education
MIP-Politecnico Di Milano 2004 — 2005
MBA, New Product & Venture Development
University of Delaware - Lerner College of Business and Economics 1997 — 2001
Bachelors, Marketing & Operations Management
Amazon April 2014 - Present
Amazon October 2012 - April 2014
Amazon April 2010 - October 2012
DoubleStar, Inc. April 2009 - April 2010
Capital One November 2006 - April 2010
Hanusoft Inc. October 2005 - March 2009
Cigna 2006 - 2006
ING DIRECT 2005 - 2005
University of Florida 2000 - 2005
Skills
Business Intelligence, Business Analysis, Data Warehousing, Data Modeling, Informatica, Analytics, Cognos, ETL, OBIEE, Data Integration, Database Design, Business Objects, Big Data, Business Analytics, Data Mining, Agile Methodologies, Management
Education
University of Florida 2000 — 2005
Ph. D., Aerospace Engg
Indian Institute of Technology, Bombay 1996 — 2000
Bachelor of Technology, Aerospace Engg
Indian Institute of Technology, Bombay 1996 — 2000
Bachelor of Technology (BTech), Aerospace & Mechanical Engineering
Indian Institute of Technology, Bombay 1996 — 2000
aerospace
Capital One 2012 - Present
ING DIRECT 2008 - 2012
ING 2005 - 2012
Skills
iOS development, Android Development, Mobile Technology, J2EE Application..., Software Development, Java, Web Services, Siteminder, Agile Methodologies, Spring, XSLT, Mobile Devices, Objective-C, JUnit, Java Enterprise Edition, Mobile Applications, SOAP, SOA, Tomcat, Maven, Ant, REST, JSON, Subversion, Eclipse, Android, Design Patterns, Web Applications, Git, AJAX, jQuery, HTML 5, JBoss Application Server, Hibernate, Struts, Continuous Integration, Test Driven Development, Spring Framework
Education
University of South Alabama
Master of Science (M.S.)
Jawaharlal Nehru Technological University
Bachelor of Technology (B.Tech.)
SevOne September 2015 - Present
Capital One November 2013 - Present
Capital One January 2010 - January 2014
ING DIRECT February 2010 - January 2012
ING DIRECT January 2009 - February 2010
ING Direct June 2007 - January 2009
Skills
Agile Methodologies, Amazon Web Services..., System Administration, Technical Support, IIS, Disaster Recovery, Project Management, SharePoint, Business Analysis, Recruiting, SDLC, Requirements Gathering, Requirements Analysis, Technical Recruiting, Application Servers, Servers, Version One, Security, Windows 7, ITIL, Windows Server, Application Lifecycle..., Agile Project Management, Integration, Process Improvement, IT Strategy, Troubleshooting, VersionOne, Windows Server 2003, Windows Server 2008, Change Management, Application Management, Release Management, Service Delivery, Vendor Management
Education
Goldey-Beacom College 2003 — 2007
Bachelors, Human Resource Management
ING Direct August 2008 - Present
Education
Missouri State University 2004 — 2008
Finance
The Twenty Committee January 2012 - Present
Liferay, Inc. November 2009 - Present
Synaesthesia June 2008 - January 2012
ING DIRECT April 2006 - November 2009
Pacific Sunwear 2004 - 2006
Skills
Liferay, Java Enterprise Edition, Java, Agile Project Management, JavaScript, Portlets, Agile Methodologies, Scrum, MySQL, Web Development, jQuery, Portals
Education
Gordon College 2001 — 2005
George Brown College 2008 - Present
York University 2004 - November 2007
ING Direct 2001 - 2003
Petro Canada 2000 - 2000
TD Bank 1996 - 2000
Camco - GE Appliances 1993 - 1995
Strategy, The Canadian Marketing Report 1990 - 1993
Bank of Montreal 1984 - 1990
Kraft General Foods 1980 - 1984
Skills
Brand Development, Marketing Research, Strategic Planning, Marketing Strategy, Marketing Communications
Education
George Brown College 2008 — 2012
Culinary Certificate, April 2012, Culinary Arts & Healthy Culinary Arts
Queen's University 1974 — 1978
Honours Bachelor of Commerce, Marketing Major, Finance Minor
Sterling Trustees September 2008 - February 2012
Old Mutual March 2004 - September 2008
Business Plan December 2003 - March 2004
ING DIRECT May 2002 - April 2003
REUTERS July 2000 - September 2001
ARCM December 1999 - January 2000
Morgan Stanley June 1999 - August 1999
Automotive Protective Systems June 1998 - August 1998
Capital Real Estate Investment Group June 1996 - August 1996
Education
Gettysburg College 1996 — 2000
Bachelor of Arts (B.A.), Economics and Business Management, 3.85
Gettysburg College 1996 — 2000
Bachelor of Arts, Economics and Business Management Economics; Business Management
Kansai Gaidai University 1998 — 1998
Asian Economy
Kansai Gaidai University 1998 — 1998
ING DIRECT November 2010 - July 2012
Credit Suisse June 2009 - September 2009
Angel Financial January 2006 - August 2008
Skills
Home Theater, Marketing Strategy, Product Development, Sales Management, New Business Development, Strategic Planning, Customer Service, Retail, Consumer Electronics, Home Automation, Marketing, Interpersonal Skill, Leadership, Microsoft Word, Mortgage Servicing, College Savings Plans, Islamic Finance, International Banking..., Information Technology, Sales, Trading, Teamwork, Bloomberg Terminal, Strategic Financial..., Recruiting, Credit, Market Risk, Risk Management, Microsoft Excel, Mortgage Banking, Financial Analysis, Financial Risk, PowerPoint, Business Analysis, Derivatives, Retail Banking, Credit Risk, Home Equity Lines of..., Management, Project Management, Financial Services, Banking, Options, Mortgage Lending, Business Strategy, Strategic Finance, Financial Modeling, Loans, Credit Analysis, Economics
Education
London Metropolitan University 2009 — 2010
Master of Arts (M.A.), International banking
University College London, U. of London 2009 — 2010
post graduate Diploma, financial Computing
Pitzer College 2004 — 2007
Bachelor of Arts (BA), Economics
Edward Jones October 2014 - Present
Capital One 2013 - October 2014
Capital One 2012 - 2013
ING DIRECT 2010 - 2012
ING Direct 2007 - 2010
ING DIRECT 2005 - 2007
Prudential Bank and Trust 2002 - 2004
SunTrust Robinson Humphrey 2000 - 2002
SunTrust Robinson Humphrey 1999 - 2000
Prudential Bank and Trust January 1996 - September 1999
Skills
Credit, Banking, Credit Analysis, Portfolio Management, Investments, Loans, Credit Risk, Economics, Integration, Financial Modeling, Strategy, Valuation, Financial Risk, Finance, Financial Services
Education
University of Georgia - Terry College of Business 1989 — 1993
Bachelor's Degree, Accounting and Finance
Georgia State University 1994 — 1996
Master's Degree, Finance
Quantitative Investment Manager March 2015 - Present
RBC Capital Markets March 2012 - March 2015
Knight Capital Group June 2010 - March 2012
Societe Generale August 2007 - June 2010
ING DIRECT December 2005 - August 2007
1&1 Internet, Inc. March 2004 - August 2005
Education
Hawaii Pacific University 1998 — 2003
Bachelor of Science, Computer Science
MUFG Union Bank October 2011 - Present
Union Bank June 2010 - October 2011
Gateway Bank January 2008 - August 2008
ING DIRECT 2003 - 2007
California Federal Bank 2000 - 2003
Arthur Andersen - Derivatives & Treasury Risk Management 1997 - 2000
FHLBank San Francisco 1994 - 1997
Skills
Portfolio Management, Risk Management, Capital Markets, Interest Rate Risk..., Treasury Management, Banking, Finance, Fixed Income, Credit Risk, Derivatives, Mortgage Lending, Financial Risk, Market Risk, Bloomberg, Financial Analysis, Financial Modeling, Management
Education
Miami University 1986 — 1990
Bachelors of Science, Finance
TD June 2014 - Present
Continental Bank February 2013 - June 2014
ING Direct July 2005 - July 2012
GMAC Commercial Mortgage June 2003 - July 2005
JP Morgan Securities Inc. December 1995 - May 2003
PFPC August 1994 - December 1995
Skills
CMBS, ABS, Fixed Income, Investments, Valuation, Asset Managment, Capital Markets, Financial Analysis, Financial Modeling, Loans, Underwriting, Derivatives
Education
La Salle University - School of Business Administration 1990 — 1994
BS, Accounting
La Salle College High School 1986 — 1989
Tangerine March 2015 - Present
Tangerine August 2014 - Present
ING DIRECT April 2012 - Present
Direct Energy June 2011 - April 2012
IAMGOLD Corporation 2009 - June 2011
Maple Leaf Foods 2008 - 2009
Loblaws Companies limited 2007 - 2008
Hilborn Ellis Grant LLP 2006 - 2007
Levy Pilotte 2003 - 2006
Raymond Chabot Grant Thornton 2002 - 2003
Skills
Enterprise Risk..., Internal Controls, Audit, Internal Audit, Risk Management, Auditing, Risk Assessment, External Audit, SAP, IT Audit, Governance, Process Improvement, Change Management, Planning, Corporate Governance, Excel, Business Process..., Risk Mitigation, Access, IT Governance, Risk Analysis, Team Leadership, Microsoft Office, SOX, Sarbanes-Oxley Act, US GAAP, Financial Reporting, CISA, Consolidation, Financial Analysis, Corporate Finance, IFRS, Microsoft Excel, Financial Modeling, Variance Analysis, Managerial Finance, Financial Accounting, Accounting, Project Planning, Operational Risk, COSO, Business Process, Financial Risk, Financial Audits, Operational Risk..., Sarbanes-Oxley, SOX 404, Assurance, Finance, Fraud
Education
HEC Montréal 1999 — 2004
Graduate Diploma, Public Accounting
Institute of Chartered Accountants of Ontario
Chartered Accountant
Sun National Bank August 2013 - Present
ING DIRECT January 2008 - July 2013
PHH Mortgage October 1999 - January 2008
Skills
Credit Risk, Analytics, Portfolio Management, Banking, Financial Analysis, Mortgage Banking, Trading, Credit, Credit Analysis, Financial Modeling, Hedging, Loans, Risk Management, Mortgage Lending, Finance
Education
La Salle University 2010 — 2015
MBA, Finance
The College of New Jersey 1994 — 1998
Navient July 2014 - Present
Capital One 360 June 2011 - February 2014
ING Direct May 2005 - June 2011
ETS January 2001 - May 2005
Millstar Electronic Publishing Group November 1999 - December 2000
Skills
PeopleSoft, Servers, Banking, Risk Management, Testing, TCP/IP, Information Security, Business Analysis, Process Improvement, SharePoint, Management, Analytics, Vendor Management, SDLC
Education
Lehigh University 1997 — 1999
M.Ed., Education
Bank of America January 2010 - Present
Barclaycard January 2009 - December 2009
Swift Financial April 2008 - December 2008
MBNA America / Bank of America July 2005 - March 2008
ING Direct June 2002 - June 2005
Bank One November 1997 - June 2002
Education
Goldey Beacom College 2002 — 2004
MBA, Finance
TD November 2014 - Present
TD November 2013 - Present
RBC January 2011 - October 2013
Royal Bank of Canada April 2008 - December 2010
RBC Insurance 2007 - 2008
Royal Bank of Canada 2006 - 2007
ING Direct January 2005 - April 2006
Scotiabank June 2004 - December 2004
BMO Financial Group June 2002 - May 2004
Ontario Hydro Energy (Subsidiary of Hydro One) August 2001 - June 2002
Skills
Program Management, Banking, Compliance, SDLC, Data Warehouse..., International Banking, Enterprise Risk..., Supply Chain, Management Consulting, Tax Compliance, Liquidity Risk..., Liquidity Risk, Cross-functional Team..., Vendor Management, Business Intelligence, Enterprise Software, PMO, Management, Strategy, Financial Risk, Process Improvement, Mergers & Acquisitions, Project Portfolio..., Change Management, Portfolio Management, Leadership, Governance, Financial Services, Business Analysis, Basel II, Project Delivery, Software Project..., IT Strategy, PMP, Business Process..., Business Transformation, Solution Architecture, Business Process, Retail Banking, Business Requirements, Consulting, Requirements Gathering, Stakeholder Management, Project Management, Risk Management, Finance, Requirements Analysis, Software Development, Business Process..., AML
Education
The University of Western Ontario - Richard Ivey School of Business 2007 — 2009
EMBA, Cross Functional Leadership
University of Mumbai 1991 — 1995
Electronics Engineering, Electrical and Computers
Hartford Funds April 2014 - Present
Hartford Funds May 2013 - April 2014
Gibraltar Capital and Asset Management, LLC (a subsidiary of Toll Brothers, Inc.) August 2011 - November 2012
ING DIRECT March 2008 - August 2011
ING DIRECT December 2005 - March 2008
PricewaterhouseCoopers 2004 - 2005
ParenteBeard LLC 2002 - 2004
Maillie, Falconiero & Company, LLP January 2001 - August 2002
Skills
Auditing, Financial Analysis, Financial Risk, Internal Controls, Financial Reporting, Financial Accounting, Accounting, GAAP, Sarbanes-Oxley Act, US GAAP, Sarbanes-Oxley, General Ledger, CPA, Loans, Cash Management
Education
Indiana University of Pennsylvania 1999 — 2000
MBA, Accounting anf Finance
Indiana University of Pennsylvania 1995 — 1999
B.S, Accounting and Management
Montgomery County Intermediate Unit June 2013 - Present
Capital One February 2012 - June 2013
ING Direct August 2007 - February 2012
JPMorgan Chase October 2005 - August 2007
PFPC December 2003 - October 2005
Skills
Banking, Credit, Financial Analysis, Management, Financial Risk, Credit Risk
Education
Goldey-Beacom College 2006 — 2008
Masters of Business, Finance
Stockton University 1999 — 2003
Bachelor of Science, Computer Science/Information Systems with Minor in Business
AIG December 2014 - Present
AIG 2012 - January 2015
ING Direct 2011 - 2012
Delta Dental 2007 - 2010
eGain Communications 2006 - 2007
Skills
Microsoft SQL Server, Citrix, Disaster Recovery, Active Directory, VMware ESX, Windows Server, Virtualization, Requirements Analysis, IIS, Data Center, XML, ETL, Enterprise Architecture, Operating Systems, SDLC, SQL, Servers, VMware, VMware Infrastructure, VMware vSphere, VPN, vSphere
Education
University of South Alabama 2004 — 2005
Master of Science (MS), Computer Science
Jawaharlal Nehru Technological University 2000 — 2004
Bachelor of Technology (B.Tech.), Computer Science and Information Technology
ING DIRECT May 2005 - Present
ETS January 2001 - May 2005
Millstar 1999 - 2000
Education
Lehigh University 1997 — 1999
M.Ed., Education
The Hartford May 2013 - Present
Capital One February 2012 - May 2013
ING DIRECT March 2010 - February 2012
ING DIRECT May 2008 - March 2010
Cambridge Associates June 2006 - May 2008
Cambridge Associates June 2004 - June 2006
Cambridge Associates September 2002 - June 2004
Cambridge Associates March 2002 - September 2002
Cambridge Associates September 2000 - March 2002
Skills
Investments, Analysis, Corporate Finance, Financial Reporting, Financial Analysis, Hedge Funds, PowerPoint, Word, Microsoft Office, Customer Relations, Investment Advisory, Microsoft Excel, Forecasting, Financial Markets, Teamwork, Interdepartmental..., Budget Monitoring, Customer Service, Strategy, Strategic Planning, Process Improvement, Recruiting, Management, Finance, Financial Modeling
Education
Saint Joseph's University - Erivan K. Haub School of Business 2012 — 2013
Master of Business Administration (MBA)
Lafayette College 1996 — 2000
BA, Economics & Business and English
Bank of America May 2014 - Present
Bank of America June 2012 - May 2014
Bank of America July 2009 - June 2012
ING DIRECT May 2007 - February 2009
Skills
Banking, Sales, Customer Service, Retail Banking, Cross Selling, Risk Management, Coaching, Finance, Financial Services, Credit, Customer Experience, Leadership, Credit Cards, Process Improvement, Management, Operations Management, Team Leadership, Recruiting, Mortgage Lending, Microsoft Excel, CRM, Performance Management, Training, Financial Risk, Deposits, Team Building, Branch Banking
Education
Loyola University of Chicago 2005 — 2009
Bachelor of Business Administration (B.B.A.), Finance, Management
Loyola University of Chicago
Project Management Certificate Program, Project Management
Metrix Group May 2005 - Present
Ryerson University January 1999 - December 2014
Maptuit Corp. February 1999 - January 2002
ING Direct February 1998 - February 1999
Skills
Instructional Design, E-Learning, Web Design, Content Management, Web Development, CSS, Software Documentation, User Experience, Change Management, Teaching, Information Architecture, Flash, Consulting, Adobe Creative Suite, Dreamweaver, ActionScript, Multimedia, JavaScript, Project Management, Management, Social Media
Education
SoftTrain College 2002 — 2003
eCommerce, eCommerce & Programming
Mohawk College 1988 — 1990
A.A.T.O., Architectural Technology
Ryerson University 1983 — 1985
Photographic Arts
Sutton Group - Central Realty Inc., Brokerage January 2013 - Present
Citizenship and immigration Canada September 2010 - Present
Promex Data Publishing September 2010 - February 2012
ING DIRECT 2002 - 2008
Homestore.com August 2000 - August 2002
Sprint Canada Inc. 1995 - 2000
Mr. Printer October 1992 - April 1994
The Answer Plus 1990 - 1991
Skills
Banking, Team Leadership, Process Improvement, Customer Service, Strategic Planning, Financial Analysis, Change Management, Risk Management, Budgets, Leadership, Call Centers, Business Analysis, Management, Team Building, Coaching, Analysis, Business Process..., CRM, Call Center, Credit, Customer Experience, Finance, Forecasting, Negotiation, Operations Management, Performance Management, Project Management, Real Estate, Sales, Strategy, Time Management, Training, Vendor Management
Education
Humber College 1988 — 1990
Accounting, Accounting
Rf
Capital One May 2012 - May 2015
ING Direct 2008 - 2012
ING Direct 2005 - 2008
ING Direct 2002 - 2005
ING Direct 2000 - 2002
Samsonite 1995 - 2000
Samsonite 1990 - 1995
Skills
Leadership, Customer Service, Project Management, Training & Development, Talent Developer, Operations Management, Call Centers, Mortgage Lending, Mortgage Banking, Loans, Banking, Loan Origination, Credit, Cross Selling, Residential Mortgages, Retail Banking, Mortgage Underwriting, Credit Analysis, Underwriting, Financial Analysis, Default, Credit Risk, Mortgage Servicing, Project Planning, Training Delivery, FHA financing, VA loans, Financial Services, Management, Finance, Portfolio Management, Home Equity Loans, Refinance, FHA, Loan Servicing, Risk Management, Loss Mitigation, Consumer Lending, Credit Cards, Process Improvement, Change Management
Education
Marquette University 1986 — 1990
Bachelor of Science (B.S.), Business Administration and Management, General
ING DIRECT May 2010 - Present
Santora CPA Group July 2008 - May 2010
ACE Group May 2005 - July 2008
ACE Group October 2003 - May 2005
ACE Group December 2001 - October 2003
AIG June 1998 - December 2001
Skills
Internal Controls, Audit, Financial Reporting, Accounting, Fraud Investigations
Education
University of Delaware
Bachelor of Science in Education, Mathematics
Goldey Beacom College
Accounting courses
ING DIRECT June 2007 - Present
DuPont May 2005 - May 2007
Education
University of Delaware 2010 — 2011
Paralegal Certificate
Kaplan University
BSA, Business Administration - HR
Data Recognition Corporation March 2015 - Present
Convergys September 2013 - March 2015
Lifetime Fitness August 2012 - November 2012
OptumHealth October 2011 - August 2012
ING June 2008 - August 2011
ING DIRECT June 2008 - August 2011
The Hartford November 2007 - June 2008
The Hartford January 2005 - November 2007
Skills
Employee Benefits, Leadership, Employee Training, Disability Insurance, Management, Claim, Call Centers, Sales, Quality Assurance, Six Sigma, FMLA, Disabilities, Administration, Customer Service, Insurance, Process Improvement, Risk Management, Health Insurance
Education
Mankato State University 2000 — 2004
B.S, Mass Communications
Minnesota State University, Mankato 2000 — 2004
BS, Mass Communications
MassMutual Financial Group August 2013 - Present
MassMutual Financial Group November 2001 - Present
Lincoln Financial Group October 1997 - November 2001
ING DIRECT April 1990 - October 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Instructional Design..., Articulate Suite, UPK OnDemand, Leadership, Performance Consulting, Collaborative Problem..., Change Management..., Storyboarding, eLearning Design, Program Facilitation, Training Facilitation, Instructional Design, Change Management, Training Delivery, Coaching, Instructor-led Training, Leadership Development, Blended Learning, ADDIE, Business Analysis, E-Learning, Insurance
Education
Hartford Seminary 1991 — 1995
Master's degree, Theology/Theological Studies
Duquense University 1976 — 1979
Bachelor of Arts (B.A.), Classics
Delaware Court of Chancery August 2015 - Present
U.S. Securities and Exchange Commission January 2015 - April 2015
Wachtell, Lipton, Rosen & Katz May 2014 - July 2014
Weil Gotshal and Manges May 2013 - August 2013
ING Commercial Banking 2010 - 2012
ING DIRECT 2008 - 2010
Education
Harvard Law School 2012 — 2015
J.D., magna cum laude
University of Virginia 2004 — 2008
BA, Economics, English
Owatonna Fire Department May 2014 - Present
Rocon Inc. October 2013 - Present
Worthington Area YMCA August 2010 - October 2013
Snap Fitness 24/7 September 2008 - August 2010
ING Direct January 2009 - March 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Public Speaking, Editing, Health Promotion, Personal Training, Program Management
Education
Minnesota School of Business 2005 — 2008
Bachelor of Science (B.S.), Health and Physical Education/Fitness
Voya Financial August 2014 - Present
ING U.S. September 2012 - August 2014
ING U.S. February 2010 - September 2012
ING DIRECT February 2004 - February 2010
ING DIRECT October 2001 - February 2004
Skills
Operational Risk..., Risk Management, Banking, Risk Mitigation, Retail Banking, Fraud, Business Continuity, Enterprise Risk..., Financial Risk, Operational Risk, Internal Audit, Risk Assessment, Finance, Due Diligence, Financial Analysis, Financial Services, Internal Controls, Auditing, Process Improvement, Business Analysis, Insurance, Operational
Education
Goldey-Beacom College 1991 — 1995
B.S., Finance
AnnieMac Home Mortgage January 2014 - Present
Preferred Mortgage Services Inc (PMSI) - Ocwen September 2013 - January 2014
Preferred Mortgage Servicing (PMSI) - Flagstar Bank March 2013 - May 2013
Capital One January 2012 - February 2013
ING Direct August 2011 - February 2013
Chase Home Finance February 2010 - March 2011
Banco Popular North America 2006 - 2009
PHH Mortgage 2004 - 2006
Philadelphia Federal Credit Union 2003 - 2004
Chase Home Finance 1998 - 2002
Skills
Loan Accounting, Project Management, Reconciliation, Financial Analysis, Financial Reporting, Accounting, Process Improvement, Credit, Internal Controls, Corporate Finance, Portfolio Management, Financial Risk, Analysis, Mortgage Lending, Mergers & Acquisitions, Loans, Account Reconciliation, Financial Modeling
Education
La Salle University
BS Accounting, MBA Management, Accounting, Management
JPMorgan Chase February 2007 - Present
JPMorgan Private Bank February 2007 - Present
Wells Fargo December 2005 - February 2007
Wachovia Bank December 2005 - February 2007
ING DIRECT January 2005 - December 2005
ING DIRECT January 2005 - December 2005
Skills
FINRA Series 7, FINRA Series 63, Microsoft Office, Banking, Finance, Loans, Financial Services, Credit, Securities, Fixed Income, Mutual Funds, Mortgage Lending, Private Banking, Cross Selling, Accounting, Underwriting, Financial Analysis, Investment Management, Sales, Risk Management, Small Business, Tax, Investments
Education
Indiana University Bloomington 1998 — 2001
81 Credit Hours Completed, General Studies
Indiana University
Bachelor of Arts
ING DIRECT October 2010 - Present
Skills
Banking, Financial Reporting, Risk Management, Process Improvement, Credit, Business Analysis, Loans, Retail Banking, Financial Analysis, Financial Risk
Education
Le Moyne College 1999 — 2003
Bachelor of Science (BS), Accounting
PennyMac Loan Services, LLC July 2014 - Present
JPMorgan Chase 2011 - 2014
ING DIRECT June 2007 - August 2011
First Franklin Financial August 2003 - March 2007
Skills
Mortgage Lending, Loans, Credit, Mortgage Banking, Banking, Loan Origination, Credit Analysis, Refinance, FHA, Residential Mortgages, Financial Analysis, Portfolio Management, Funding, Insurance, Underwriting
Education
Los Angeles Mission College 1998 — 2000
Associate of Arts (AA), General Studies
MetLife August 2015 - Present
Wells Fargo September 2006 - July 2015
ING Direct September 2004 - September 2006
Skills
Consultative Approach, Customer Satisfaction, Sales, Compliance Management
Education
Indiana University Bloomington 2000 — 2004
Bachelor's degree, History