ING Direct USA
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ING Direct USA Employees
Leisure Fitness November 2008 - Present
Philadelphia Union August 2014 - Present
Premier Footballers - Delaware Soccer Training January 2010 - Present
Delaware Rush Soccer Club November 2012 - Present
Strategy House Inc. May 2008 - October 2009
ING Direct USA April 2008 - May 2008
ING Direct USA June 2007 - April 2008
Skills
Leadership, Management, Sales, Financial Analysis, Strategic Planning, Customer Service, Marketing, Analysis, Strategy, Microsoft Excel, Social Media Marketing, Finance, Project Management, Microsoft Office, Public Speaking, Training, PowerPoint, Risk Management, Microsoft Word, Business Development, Social Media, Marketing Strategy, Team Building, Advertising, Lead Generation, CRM, Account Management, Competitive Analysis, Coaching, Sales Management, E-commerce, Digital Marketing
Education
University of Pittsburgh 2003 — 2007
Bachelor of Business Administration, Finance
St. Mark's High School 1999 — 2003
High School
Stearns Bank N.A. July 2015 - Present
Stearns Bank N.A. July 2014 - Present
NorthMarq March 2013 - June 2014
ING Direct USA August 2012 - March 2013
Skills
Microsoft Office, Data Analysis, Asset Managment, Financial Analysis, Real Estate Economics, Asset Management, Credit, Loans
Education
Saint Cloud State University - G.R. Herberger College of Business 2008 — 2013
Bachelor of Arts (B.A.), Business Economics concentration in Finance
Capital One July 2013 - Present
Capital One February 2013 - July 2013
Big Brothers Big Sisters of Central MN July 2003 - July 2013
ING DIRECT USA October 2007 - January 2013
ING DIRECT USA September 2005 - November 2007
ING DIRECT USA June 2003 - September 2005
ING DIRECT USA October 2001 - June 2003
ReliaStar Bank February 2000 - October 2001
Wells Fargo November 1997 - February 2000
Skills
Customer Satisfaction, Customer Experience..., Customer Loyalty, Net Promoter Score, Customer Effort Score, Voice of the Customer, Customer Journey, Analytics, Team Leadership, Event Planning, Customer Experience, Brand Loyalty, Project Management, Process Improvement, Change Management, Leadership Development, Strategic Planning, Sales Management, Banking, Sales, Marketing, Finance, Leadership, Strategy
Education
Saint Cloud State University - G.R. Herberger College of Business 2014 — 2016
Master of Business Administration (MBA)
St. John's University 1994 — 1998
Bachelor of Applied Science (BASc), Business Management
Capital One July 2014 - Present
Capital One 360 January 2013 - Present
ING DIRECT USA May 2009 - January 2013
ING DIRECT USA January 2007 - May 2009
Skills
Financial Services, Direct Marketing, Marketing, Strategy, Segmentation, Customer Experience, Mobile Devices, Credit Cards, Banking, Analytics, Marketing Management, Digital Marketing, Project Management, Relationship Management, Marketing Communications, Customer Engagement, Business Analysis, Management, Vendor Management, Marketing Strategy
Education
University of Delaware 1999 — 2003
Bachelor of Science in Business Administration, Marketing/Marketing Management, General
Capital One August 2015 - Present
Capital One February 2014 - August 2015
Capital One February 2012 - February 2014
ING DIRECT USA 2008 - February 2012
ING DIRECT 2003 - 2008
MBNA 2002 - 2003
MBNA America 2002 - 2003
Arthur Andersen 1998 - 2002
Skills
Team Leadership, Financial Analysis, Sarbanes-Oxley Act, Team Building, Accounting, Customer Experience, Leadership, Strategic Financial..., Finance, Call Centers, Banking, Financial Modeling, Financial Services, Business Analysis, Portfolio Management, Financial Risk, Process Improvement, Vendor Management, Risk Management, Cash Management, Customer Service, Retail Banking, Analytics, Financial Reporting, Business Process..., Internet Banking, Agile Methodologies, Credit, SDLC, MIS, Internal Controls, Executive Management, Forecasting, Operational Risk..., Treasury Management
Education
Pennsylvania State University-Great Valley Graduate Center 2004 — 2008
Master of Business Administration (M.B.A.)
Villanova University 1994 — 1998
Bachelor’s Degree
Marqeta, Inc September 2015 - Present
Marqeta, Inc September 2013 - Present
Higher Education and Finance Technology Startup February 2011 - July 2013
Quicken Loans November 2010 - December 2010
Citadel Investment Group April 2009 - November 2010
MRU Holdings, Inc. September 2007 - April 2009
American Home Mortgage October 2006 - August 2007
ING DIRECT USA July 2002 - October 2006
Skills
Agile Methodologies, Business Analysis, Product Management, SOA, SDLC, Project Management, Business Intelligence, Software Development, Enterprise Architecture, Web Applications, SQL, Software Project..., Integration, Requirements Analysis, Web Services, Scrum, Databases, NoSQL, Big Data, JavaScript, HTML 5, Distributed Systems, Graph Databases, Vendor Management, Data Modeling, Node.js, User Interface Design, Rapid Prototyping, Contract Negotiation, Recruiting, Technology Product..., Data Analysis, Mortgage Lending, Java Enterprise Edition, Solution Architecture, Application Architecture, NewSQL, Distributed Architecture, Cross Functional Team..., CSS3, Real-time Data, Messaging Architecture, Recommender Systems, Product Requirement..., Business Rules Engines, Mortgage Analytics, APIs, Issuer Processing, Payments, Acquirer Processing
Education
St. Cloud State University 1998 — 2003
Fairview Health Services September 2014 - Present
TravelCenters of America August 2014 - December 2014
Finish Line Cafe July 2014 - August 2014
University of North Dakota August 2012 - July 2014
Madre Loca July 2012 - August 2012
ING Direct USA January 2012 - July 2012
Granite City Junior Olympics Volleyball January 2012 - March 2012
St. Cloud State University February 2010 - January 2012
J. Robinson Intensive Camps June 2011 - August 2011
Preferred Credit, Inc. October 2009 - May 2010
Skills
Microsoft Office, Treatment, Customer Service, Athletic Training, Software Documentation, Injury, Cpr Certified, Teaching, Public Speaking, Community Outreach, Higher Education, Healthcare, Coaching, Supervisory Skills, Time Management, Research, Event Planning, PowerPoint, Fundraising, CPR Certified
Education
The University of North Dakota 2012 — 2014
Master's Degree, Kinesiology and Exercise Science
St. Cloud State University 2009 — 2012
BS, Athletic Training
Anoka Ramsey Community College 2006 — 2009
AA, General Education
Minnesota School of Bartending 2007 — 2007
Bartending/Mixology
Rogers High School 2003 — 2007
High School
Roku 2014 - Present
San Jose State University August 2013 - Present
OneWest Bank October 2012 - August 2013
ING Direct USA August 2011 - October 2012
Carnival Cruise Lines 2011 - 2011
Urban Outfitters 2010 - 2011
California State University, Long Beach 2010 - 2010
Bally Total Fitness 2006 - 2007
Borders 2005 - 2006
Borders 2005 - 2005
Skills
User Experience, User Interface Design, Usability Testing, Engineering Psychology, Customer Service, Data Entry, Sales, PowerPoint, Call Centers, Microsoft Office, Outlook, Microsoft Word, Call Center, Retail, Time Management, Teamwork, Customer Relations, Process Improvement, Telephone Skills, Data Analysis, Research, Coaching, Microsoft Excel, Access, Merchandising, Leadership, Customer Satisfaction, Word, Excel, Qualtrics, SPSS, Training
Education
San Jose State University 2013 — 2015
Master of Science (MS), Human Factors/ Ergonomics
El Camino College 2006 — 2010
General Studies, General Studies
California State University-Long Beach 2004 — 2010
BA, Psychology
California State University-Long Beach 2004 — 2010
Minor, Sociology
LACES
ING Direct USA October 2012 - December 2012
ING DIRECT June 2011 - August 2012
J. Harstan Inc. February 2011 - August 2011
Skills
Negotiation, Communication, Multi-tasking Skills, Microsoft Technologies, PeopleSoft, QuickBooks, ADP Payroll, Meet Deadlines, Fast Learner, Adaptability, Determination to Succeed
Education
Central Connecticut State University 2007 — 2012
Bachelor of Science (BS), Accounting
AssetWorks LLC September 2015 - Present
Prospect Mortgage, LLC November 2012 - May 2015
Capital One 360 July 2011 - October 2012
ING Direct USA October 2010 - June 2011
ILB LLC 2007 - 2010
ILB Inc 2005 - 2007
Skills
Mortgage Lending, Banking, Retail Banking, Sales Management, Residential Mortgages, Sales, Mortgage Banking, Direct Sales, Microsoft Office, Peer Mentoring, Call Centers, Mortgage Servicing, Customer Service, Mentoring New Hires, Leadership, Loans, Calyx Point, Critical Thinking, NMLS, Management, Liabilities, Purchasing Processes, Transact Client, World Class Customer..., Small Business..., Problem Solving, Sales Rep Training, New Hire Training, Credit, Appraisals, Appraisers, Residential Property..., valuation, Training, Risk Management, Customer Experience
Education
University of California, Los Angeles
Bachelor of Business Administration (B.B.A.), International/Global Studies
Voya Financial (formerly ING US) May 2013 - December 2014
ING Americas September 2008 - May 2013
ING DIRECT USA March 2003 - August 2008
ING Bank Greece September 2000 - February 2003
KPMG US 1997 - 2000
Advanta 1995 - 1997
Skills
Risk Management, Enterprise Risk..., Sarbanes-Oxley Act, Operational Risk, Security, Business Continuity, Credit Analysis, Operational Risk..., Insurance, Credit, Financial Risk, Investment Management, Market Risk, Financial Markets, Credit Risk, Fraud, Portfolio Management, Crisis Management, Financial Services, Banking, AML, Retail Banking, Derivatives, Basel II, Commercial Banking, Capital Markets, Management
Education
Drexel University - College of Business and Administration 1993 — 1995
BS
Athens University of Economics and Business 1989 — 1993
BS
The Chemours Company December 2014 - Present
Capital One February 2012 - November 2014
ING DIRECT USA August 2010 - February 2012
BB&T June 2006 - August 2010
Squire Sanders 1996 - 2006
Kelley, McCann & Livingstone 1995 - 1996
Skills
Corporate Governance, Corporate Law, Securities Regulation, Mergers, Securities, Intellectual Property, Mergers & Acquisitions, Joint Ventures, Litigation, Due Diligence, Commercial Litigation, Legal Writing, Employment Law, Privacy Law, Licensing, Bankruptcy, Legal Advice, Legal Research
Education
Case Western Reserve University School of Law 1992 — 1995
Juris Doctor
University of Michigan 1988 — 1992
Vault Mortgage, Inc December 2009 - Present
ING DIRECT USA November 2005 - December 2009
ING DIRECT, fsb May 2009 - November 2009
Skills
FHA, Mortgage Lending, Real Estate, Refinance, Investment Properties, Loans, Referrals, Sellers, Condos, Leadership, Sales, Finance, Negotiation, Property, CRM, Budgets, Coaching, Program Management, Buyers, Leadership Development, Mortgage Banking, FHA financing
Education
California State University-Dominguez Hills 2002 — 2007
Business Management, Economics, Finance, Marketing
PwC Corporate Audit InternSunocoJune 2012 - August 2012
ING Direct USA June 2011 - August 2011
Skills
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Time Management, Social Networking, Industry Research, Internal Audit, Acquisition Integration, Team Leadership, Event Planning, Recruiting
Education
Penn State University 2009 — 2013
Master's degree, Accounting
Capital One September 2013 - Present
ING DIRECT November 2009 - August 2013
ING Direct, USA November 2007 - October 2009
Siemens Healthcare May 2005 - November 2007
Villanova University January 2004 - May 2005
Skills
Agile Methodologies, Scrum, Spring, SOA, Java Enterprise Edition, Web Services, Software Project..., SDLC, Requirements Gathering, Agile Project Management, Enterprise Architecture, Requirements Analysis, PL/SQL, Oracle, Spring Framework
Education
Kendriya Vidyalaya
Villanova University
MS, Computer Science
Capital One February 2011 - Present
ING Direct, USA January 2010 - January 2011
Skills
Business Analysis, SDLC, Requirements Gathering, Data Analysis, Process Improvement, Requirements Analysis, Data Warehousing, Software Documentation, Vendor Management, Business Requirements, SQL, Business Intelligence, Data Modeling, Project Management, User Acceptance Testing, Agile Methodologies
Education
University of Delaware 2005 — 2006
Doctor of Philosophy (Ph.D.), Biochemistry
Lee University 1999 — 2003
Bachelor's Degree, Biochemistry, 3.91
Boston Beer Company December 2014 - Present
M+R Strategic Services September 2013 - December 2014
M+R Strategic Services August 2012 - September 2013
M+R Strategic Services May 2012 - August 2012
Braithwaite Communications December 2011 - January 2012
ING Direct USA May 2010 - August 2011
Sterling Communications, Susquehanna University September 2010 - December 2010
Skills
Facebook, Press Releases, Social Media, Blogging
Education
Susquehanna University 2008 — 2012
BA, Corporate Communications, Spanish, Business Minor
Center for Cross Cultural Studies 2011 — 2011
Spanish
Apollo Insurance Agency January 2014 - Present
ProcessPro® Software March 2013 - December 2013
Capital One 2011 - April 2013
ING Direct USA 2004 - 2011
Skills
Microsoft Office, Mortgage Servicing, Escrow, Procedure Development, Training, Fast Learner, Team-oriented, Highly detail oriented, Customer Service
Education
St. Cloud State University 2004 — 2008
Bachelor of Science, Insurance
DirecTex Holding Corp September 2006 - March 2015
Gladewater National Bank June 2009 - February 2015
ING DIRECT USA November 1999 - May 2005
ING DIRECT Canada September 1997 - October 1999
Laurentian Bank 1995 - 1996
North American Trust Company 1994 - 1995
American Medical Centers 1993 - 1994
Skills
Banking, Finance, Strategy, Business Strategy, Entrepreneurship, Leadership, Executive Management, Strategic Financial..., Financial Analysis, Strategic Planning, Risk Management, Planning Budgeting &..., Management, Corporate Governance, Loans, Financial Modeling, Due Diligence, Portfolio Management, Forecasting, Corporate Finance, Financial Planning
Education
Thunderbird School of Global Management 1992 — 1993
MIM - Master of International Management, International Finance
University of Texas at Tyler 1990 — 1992
MBA
Texas A&M University 1983 — 1986
BS, Agricultural Economics
TD Bank November 2013 - Present
TD Bank October 2012 - October 2013
ING DIRECT USA January 2011 - October 2012
ING DIRECT USA January 2007 - December 2010
ING DIRECT USA April 2000 - December 2006
ING DIRECT Canada June 1998 - April 2000
ING DIRECT Canada May 1997 - May 1998
ING DIRECT Canada November 1996 - April 1997
Bank of Montreal May 1995 - October 1996
Skills
Strategic Planning &..., Business Line / P&L..., Digital Marketing..., Customer Retention..., Customer Contact and..., Performance Management..., Superior Executive..., Lean Sigma, Six Sigma Executive..., Call Center, Business Analysis, Business Strategy, Business Management, Change Management, Strategy Development, Process Improvement, Digital Marketing, Customer Experience, Performance Management, Customer Relations, Analytics, Team Management, Cross-functional Team..., Talent Management, Start-ups, Analysis, Product Development, Business Planning, Strategy, Customer Service, Management, Strategic Planning, Banking, Business Process, Call Centers, Financial Analysis, Forecasting, Leadership, Marketing, Mergers & Acquisitions, P&L Management, Product Management, Product Marketing, Project Planning, Risk Management, SDLC, Sales, Six Sigma, Team Leadership, Vendor Management
Education
University of Pennsylvania - The Wharton School 2012 — 2012
Certification - Integrating Strategy and Finance for Value Creation, Strategy and Finance
University of Delaware 2008 — 2008
Certification - Managerial and Organizational Dynamics
The University of Western Ontario 2002 — 2002
Ivey School of Business - Advanced Management Program
University of Alberta 1989 — 1994
BSc, Chemistry
Capital One October 2014 - Present
Capital One January 2014 - October 2014
Capital One February 2013 - January 2014
Capital One July 2012 - February 2013
ING DIRECT USA February 2010 - July 2012
ING DIRECT USA March 2008 - February 2010
ING DIRECT USA March 2007 - March 2008
ING DIRECT USA January 2004 - March 2007
ING DIRECT USA August 2001 - January 2004
Sanchez Computer Associates August 2000 - August 2001
Skills
Agile Methodologies, Customer Experience, Enterprise Software, Agile Project Management, IT Strategy, Enterprise Architecture, Product Management, User Experience, Scrum, Mobile Applications, Management, Software Project..., Cloud Computing, Responsive Web Design, Software Development, Mobile Devices, API Development, Business Intelligence, Vendor Management, Integration, SOA, Systems Analysis, Project Portfolio..., Interaction Design, Product Development, Web Design, Web Development, Web Analytics, Big Data, Program Management, Personnel Management, SDLC, Business Analysis, Requirements Analysis
Education
Pennsylvania State University-Great Valley Graduate Center
Management Information Systems
University of Delaware
BS, Computer Science
Capital One December 2014 - Present
Capital One 360 2011 - December 2014
ING DIRECT 2010 - 2011
ING Direct USA 2008 - 2011
Skills
Process Enhancement, Six Sigma, Fraud Detection, Anti Money Laundering, AML, Financial Risk, Financial Services, Fraud, OFAC, Retail Banking, Risk Management, USA PATRIOT Act, Management
Education
University of Delaware 1997 — 2001
Bachelor's degree, Applied Horticulture and Horticultural Business Services
Delaware Technical and Community College-Terry
continuing education, Civil Drafting and Civil Engineering CAD/CADD
SunTrust July 2014 - Present
Nike June 2013 - June 2014
Penn Mutual April 2013 - June 2013
Merck June 2011 - March 2013
ING Direct USA November 2010 - May 2011
Iowa Department of Education July 2009 - August 2010
SmartSource Rentals January 2009 - June 2009
Epson America Inc. June 2008 - December 2008
Purdue Pharma L.P. February 2008 - May 2008
Skills
Requirements Gathering, Requirements Analysis, Design Specifications, SDLC, Agile & Waterfall..., Cognos, Databases, Data Warehousing, Microsoft SQL Server, Oracle SQL, SQL, SQL*Plus, Toad, PL/SQL, Testing, Unit Testing, System Testing, Quality Center, Subversion, Production Support, Technical Support, Technical Subject Matter, Documentum, Service Request..., BMC Remedy, Service Now, MS Project, Windows, Windows 7, Windows XP Pro, Unix, Functional..., Business Intelligence, ETL, Teradata, Mobile BI, Business Objects, Oracle
Education
New Jersey Institute of Technology
Master of Science, Information Systems
University of Mumbai
Bachelor of Engineering, Information Technology
SECU Credit Union October 2015 - Present
Capital One October 2014 - September 2015
Capital One June 2012 - September 2014
ING DIRECT usa November 2007 - June 2012
ING DIRECT, Wilmington DE USA September 2006 - October 2007
ING DIRECT January 2006 - August 2006
ING DIRECT April 2004 - December 2005
ING DIRECT December 2002 - March 2004
ING DIRECT June 2001 - November 2002
Delaware Center for the Contemporary Arts May 2000 - June 2001
Skills
Banking, Product Marketing, Marketing, Management, Product Development, Customer Experience, Sales Management, Business Analysis, Product Management, Sales, Segmentation, Analytics, Customer Service, PowerPoint, Marketing Management, Cross-functional Team..., Budgets, Microsoft Excel, Email Marketing, Marketing Strategy, Risk Management, Forecasting, Market Research, Outlook, Microsoft Office, Portfolio Management, Call Center, Online Marketing, Public Speaking, Direct Marketing, Team Leadership, Internet Banking, Microsoft Word, Strategy, Excel, Customer Relations, Promotions, Word, Budgeting, Leadership, Information Technology, IT Development, IT Strategy, IT Management, IT Operations Management, IT Service Management, Agile Methodologies, Project Management, Process Improvement, Analysis
Education
University of Delaware - Lerner College of Business and Economics 2002 — 2007
MBA, Masters of Business Administration
Washington College 1996 — 2000
BA, Business Management, Art
Capital One January 2012 - May 2013
ING DIRECT USA November 2009 - January 2012
YMCA 2009 - 2012
ING DIRECT USA April 2007 - November 2009
Wachovia Bank May 2005 - April 2007
Skills
Six Sigma, Business Workflows, Microsoft Office, Process Management, Microsoft Excel, Microsoft Word, Customer Service, Procedure Development, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Business Writing, Process Improvement, Change Management, Leadership Development, Organizational..., Peer Mentoring, Operations Management, Policy, Analysis, Leadership, Coaching
Education
Wilmington College 2011 — 2013
Master of Business Administration (MBA), Organizational Leadership
Temple University 2001 — 2005
Bachelor's degree, Physical and Biological Anthropology
Live Oak Bank April 2015 - Present
Barclaycard November 2011 - April 2015
Sallie Mae September 2009 - November 2011
Chase March 2008 - September 2009
ING Direct, USA April 2004 - March 2008
Bank One June 1998 - April 2004
Skills
Relationship Management, Cross Selling, Marketing Strategy, Multi-channel Marketing, Direct Marketing, Segmentation, Retail Banking, Customer Experience, Financial Services, Digital Marketing, Leadership, Sales, Consumer Marketing, Vendor Management, Operational Bank..., Call Center, Online Marketing, Core Processing FIS..., Competitive Analysis, Banking, Analytics, Credit Cards, Customer Acquisition
Education
University of Delaware 1992 — 2007
BA, Criminal Justice/Political Science
Zenbanx September 2012 - Present
Council for Economic Education 2011 - Present
Deak Companies LLC March 2012 - October 2012
ING DIRECT USA 2000 - 2012
ING DIRECT Canada June 1996 - January 2000
Deak international inc May 1985 - February 1991
Skills
Internet Banking, Banking, Mortgage Lending, Leadership, Entrepreneurship, Financial Services, Credit, Loans, Mentoring, Retail Banking, Customer Experience, Process Improvement, Mortgage Banking, Strategy, Business Development, Finance, Portfolio Management, Thinking Outside The Box, Executive Management, Risk Management, Financial Risk, Corporate Finance, Financial Analysis
Education
The University of Western Ontario - Richard Ivey School of Business 1968 — 1972
HBA,MBA,LLD, Business
Alderwood High School
BBVA Compass September 2015 - Present
JPMorgan Chase Bank, N.A. June 2014 - September 2015
Chase February 2011 - June 2014
Front Range Financial Services September 2008 - February 2011
AIG SunAmerica August 2007 - September 2008
Chase October 2005 - May 2007
Chase July 2000 - October 2005
ING Direct USA February 1999 - August 1999
OppenheimerFunds August 1998 - April 1999
First Investors September 1995 - August 1998
Skills
Investments, Management, Loans, Finance, Financial Services, Leadership, Strategic Planning, Credit, Customer Service, Banking
Education
Regis University 2011 — 2013
Master of Business Administration (MBA), Health Industry Leadership
Cornell College 1988 — 1992
Bachelor's degree, Political Science, Philosophy
Target March 2014 - Present
Target April 2013 - March 2014
Capital One January 2013 - April 2013
Capital One February 2012 - January 2013
ING DIRECT, USA August 2010 - February 2012
ING DIRECT, USA May 2010 - August 2010
Skills
Groovy, Spring Boot, JavaScript, AngularJS, Grails, Java, Spring, Spock, Cassandra, PostgreSQL, Git, Gradle, Jenkins, Agile Methodologies, Continuous Integration, APIs, Web Services, IntelliJ IDEA, JUnit, Test Automation, Tomcat, SDLC, Testing, XML, Web Applications, Mockito, SQL, SoapUI, HTML, JIRA, Scrum, Software Development, Web Development, LESS, Bootstrap, Node.js, Requirements Analysis, Leadership, Expressjs, Chef, Docker, Continuous Delivery
Education
St. John's University 2007 — 2011
BA, Business Management & Minor in Psychology
Milaca HS
Alaska Airlines May 2015 - Present
Kitchen Culture January 2010 - May 2015
ING Direct USA May 2007 - April 2010
Access Group, Inc. November 1998 - May 2007
Wilmington College July 2004 - January 2006
U.S. Army Reserve February 1995 - February 2003
Skills
Agile Methodologies, Program Management, Leadership, Agile Project Management, SDLC, Business Analysis, Training, Start-ups, Software Project..., Networking, Vendor Management, Visio, Business Transformation, Executive Management, Managing Start-ups, Management, Strategy, Strategic Planning, E-commerce
Education
Massachusetts Institute of Technology 2015 — 2015
Post-Graduate Certificate, Tackling the Challenges of Big Data
Drexel University 2000 — 2003
M.S., Information Sciences
Widener University 1996 — 2000
B.S., Business Administration
Capital One July 2015 - Present
Capital One February 2014 - July 2015
Capital One June 2013 - February 2014
Capital One February 2013 - June 2013
ING Direct USA October 2011 - February 2013
Skills
Customer Service, Banking, Marketing, Customer Experience, Leadership, Microsoft Excel, Social Media, Call Centers, Cross Selling, Retail Banking, Team Building, Social Networking, Financial Services, Microsoft Office, Sales, Relationship Management, Public Relations, Peer Mentoring, Customer Engagement, Sales Promotion, Social Media Marketing, Event Planning, PowerPoint, Teamwork, Change Management, Event Management, Brand Awareness, Facebook, Deposits, Design Thinking, Coaching, Therapeutic Massage, Chair Massage, Deep Tissue Massage
Education
Dawn Career Institute Inc 2010 — 2011
Diploma, Massage Therapy/Therapeutic Massage, Graduated with Honors
Trinidad & Tobago Hospitality & Tourism Institute 2008 — 2010
Associate's degree, Hospitality Administration/Management
Fannie Mae March 2015 - Present
PayPal February 2014 - March 2015
PayPal July 2012 - January 2014
PayPal August 2011 - June 2012
ING Direct USA June 2004 - August 2011
Skills
Digital Marketing, Customer Acquisition, Information Architecture, Analytics, Analysis, Strategy, Six Sigma, Product Management, Management, Leadership, Marketing Strategy, E-commerce, Strategic Planning, Banking, Process Improvement, Team Leadership, Risk Management, Project Management, Credit Risk, Statistical Modeling
Education
University of Delaware 2002 — 2004
Master's degree, Civil Engineering
Slovenská pol'nohospodárska univerzita v Nitre 1998 — 2002
Doctor of Philosophy (PhD), Statistics and Operation research
Capital One February 2012 - Present
ING DIRECT USA 2008 - 2012
ING DIRECT USA 2005 - 2008
ING DIRECT USA 2004 - 2005
ING Direct USA 2003 - 2004
ING Direct USA 2001 - 2002
Next Century Corp 2000 - 2001
Skills
Portfolio Management, Financial Modeling, Credit, Financial Analysis, Banking, Analysis, Finance, Financial Reporting
Education
University of Delaware 2009 — 2011
Master of Business Administration (MBA), Finance, General
University of Delaware 2001 — 2005
Bachelor of Science (B.S.), Economics
Capital One July 2014 - Present
Capital One September 2013 - July 2014
Capital One 360 May 2012 - September 2013
ING Direct USA February 2009 - May 2012
ING Direct USA February 2007 - February 2009
Skills
Information Technology, Agile Methodologies, Six Sigma, Oracle, SQL, Regression Testing, User Acceptance Testing, Manual Testing, Data Analysis, Banking, Portfolio Management, Microsoft Excel, Finance, Microsoft Word, Management, Credit, Credit Analysis, PowerPoint, Reporting, Financial Services, Financial Analysis
Education
Wilmington University 2014 — 2016
Master of Business Administration (MBA), Management Information Systems, General
Michigan State University 2002 — 2006
Bachelor's degree, Economics
Avon Grove High School 1998 — 2002
ING Direct USA August 2011 - February 2013
ING Direct USA January 2001 - February 2013
- January 1999 - January 2001
Household International January 1998 - January 1999
Beneficial National Bank USA January 1996 - January 1998
Beneficial National Bank USA January 1991 - January 1995
Barclays Bank of Delaware January 1988 - January 1991
Barclays Bank of Delaware January 1986 - January 1988
Delmarva Power and Light Company January 1981 - January 1985
Skills
Financial Analysis, Credit Risk, Banking, Credit, Financial Risk, Portfolio Management, Loans, Analysis, Finance, Accounting, Budgets, SAS, Analytics, Management, Basel II, Retail Banking, Strategic Planning, Market Risk, Risk Management, Credit Analysis, Internet Banking, Credit Cards, Internal Audit, Economics, ALM, AML, Capital Markets, Commercial Banking, Consumer Lending, Corporate Finance, Credit Scoring, Enterprise Risk..., Executive Management, Derivatives, Financial Markets, Financial Services, Financial Modeling, Fixed Income, KYC, Liquidity Risk, Mortgage Lending, Mortgage Banking, Mortgage Underwriting, Operational Risk, Operational Risk..., Payments, Residential Mortgages, Structured Finance, Treasury Management, Valuation
Education
University of Delaware 1973 — 1980
Master's Degree, Business Administration
University of Delaware 1973 — 1978
Bachelor of Arts Degree, Mathematics
RentPath June 2015 - Present
MarketBridge January 2015 - May 2015
MarketBridge July 2013 - January 2015
GOOD Worldwide Inc June 2012 - August 2012
ING Direct USA August 2011 - December 2011
Maria Oliveira Language Learning Center June 2011 - December 2011
Women's Initiative August 2010 - December 2011
Eileen Koch and Company Inc. May 2011 - July 2011
Novica.com May 2010 - August 2010
Skills
Content Development, Campaign Management, Email Campaigning, B2B Marketing Strategy, Marketing, ActOn Marketing..., Content Marketing, Content Strategy, Email Marketing, Corporate Social..., Facebook, Event Planning, Social Media Marketing, Microsoft Office, Advertising, Building Customer..., Cision, MailChimp, Google Adwords, Press Releases, Brand Ambassadors, Survey Gizmo, HTML, Social Media
Education
University of California, Berkeley 2009 — 2013
B.A., Interdisciplinary Studies: Corporate Social Responsibility & Consumer Behavior
University of Leeds, United Kingdom
Study Abroad Student
PHH Mortgage October 2014 - Present
Capital One July 2013 - September 2014
Capital One January 2012 - June 2013
ING DIRECT USA January 2011 - April 2012
ING DIRECT USA June 2007 - January 2011
ING DIRECT USA February 2005 - June 2007
ING DIRECT USA October 2003 - February 2005
ING DIRECT USA October 2001 - October 2003
ING DIRECT USA May 2000 - October 2001
Skills
Management, Process Development, Business Strategy, Default Servicing, Leadership Development, Team Leadership, Team Building, Cross-functional Team..., Strategic Thinking, Customer Service, Customer Experience, Default, Call Centers, Loans, Training, Financial Analysis, Loss Mitigation, Mortgage Lending, Banking, Sales Management, Leadership, Sales, Credit, Vendor Management, Risk Management, Mortgage Banking, Portfolio Management, Process Simulation, Program Management, Credit Risk, Underwriting, Coaching, Business Development, Analysis, Finance, Process Improvement, Mortgage Servicing, Business Analysis, Business Process..., Loan Modifications, Credit Cards, Credit Analysis, Loan Origination, Financial Services, Start-ups, Loan Servicing, Relationship Management, Residential Mortgages, Insurance, Retail Banking
Education
Muhlenberg College 1994 — 1998
BA, Psychology, Political Science
De Haagse Hogeschool / The Hague University of Applied Sciences 1996 — 1997
Study Abroad, Political Science
Zenbanx June 2015 - Present
Navient May 2014 - May 2015
Capital One June 2012 - May 2014
ING DIRECT USA June 2002 - June 2012
ING US Financial Services December 2000 - June 2002
AmeriGas Propane / UGI Utilities December 1998 - December 2000
AmeriGas Propane / UGI Utilities December 1997 - December 1998
AAMCO Transmissions and Total Car Care March 1996 - December 1997
National Penn Bank October 1995 - March 1996
Han and Associates, PC May 1995 - October 1995
Skills
IT Audit, Internal Audit, CISA, Auditing, Banking, Enterprise Risk..., Sarbanes-Oxley Act, Security, Business Continuity, Operational Risk..., Information Security, Risk Assessment, Sarbanes-Oxley, Risk Management, Internal Controls, Insurance, Information Security..., Financial Risk, COBIT, Retail, CPA, Information Technology, Basel II, Financial Services, SAS70, Operational Risk, Fraud, PCI DSS, SOX 404, CISSP, Risk Analysis, PeopleSoft Financial, Network Security, External Audit, Accounting, Computer Security, Governance, IT Risk Management, ISO 27001, PeopleSoft, AML, SOX Compliancy, Assurance, Physical Security, Social Engineering, Certified Information..., Leadership, Staff Development, Process Improvement, Data Analysis
Education
University of Delaware 2012 — 2012
Graduate Certificate, Business Management
Bloomsburg University of Pennsylvania 1992 — 1994
BS, Accounting
Keystone College 1988 — 1990
Associate of Arts (AA), Business Administration and Management, General
GEICO May 2015 - Present
GEICO February 2014 - Present
GEICO January 2013 - February 2014
ING Direct USA 2010 - 2012
Skills
Project Management, Project Coordination, Customer Satisfaction, Customer Service, Team Building, Team Leadership, Consumer Products, Leadership
Education
University of Delaware 2006 — 2010
Bachelor of Science (BS), Organizational Leadership
Capital One February 2013 - Present
ING DIRECT USA 2010 - February 2013
ING DIRECT 2007 - 2010
Skills
Agile SCRUM, Software Quality..., Training & Development, Interviewing, Scrum, Employee Training, Employee Engagement, Interviews, Business Process..., SDLC, Agile Project Management, User Acceptance Testing, Agile Methodologies, Process Improvement, Team Leadership, Workshop Facilitation
Education
Concordia College 1994 — 1997
BA, Business, Organizational Communications
Capital One January 2011 - Present
ING Direct USA January 2007 - January 2011
ING Direct USA January 2004 - January 2007
ING Direct USA January 2003 - January 2004
Skills
Banking, Management, Loans, Quality Assurance, Business Process, Training
Education
St. Cloud State University
Bachelor of Arts (B.A.), English
St. Cloud State University
B.A, English
Lehman Auto World January 2013 - Present
Redline Media Group January 2008 - November 2012
Rick Case Automotive Group August 2007 - November 2008
Group 1 Automotive January 2006 - January 2007
Planet Automotive January 2003 - January 2006
ING Direct USA January 2000 - January 2002
Skills
Human Resources, Recruiting, Compensation & Benefit, Policy Writing, Procedural Documentation, Presentations, Training Delivery, Project Management, Management Reporting, Client Issue Resolution, Accounting, Billing Systems, Automotive Costing, Inventory Control, Account Reconciliation, Text Marketing, Management, Marketing, Payroll, Employee Relations, Benefits Administration, Employee Benefits, Integrated Marketing, Customer Service, Sales, Training, Account Management, Customer Retention, Team Building
Education
Florida Southern College 1983 — 1986
Bachelor of Arts (B.A.), Commnunications
BlackRock November 2014 - Present
Lincoln Financial Group May 2014 - October 2014
Lincoln Financial Group September 2012 - May 2013
Lincoln Financial Group May 2011 - September 2012
Lincoln Financial Group March 2010 - April 2011
ING Direct USA April 2007 - March 2010
De Lage Landen Financial Services December 2003 - March 2007
De Lage Landen 2003 - 2007
KeyBank January 2002 - May 2003
Champion Mortgage August 1999 - May 2003
Skills
Financial Modeling, Project Planning, Process Improvement, Financial Reporting, Financial Analysis, Marketing, Leadership, Analysis, Strategy, Business Planning, Strategic Financial..., Finance, Financial Risk, Risk Management, Credit, Strategic Planning, Financial Services, Project Management, Portfolio Management, Corporate Finance, Investments, Banking, Financial Planning
Education
University of Notre Dame - Mendoza College of Business 2012 — 2014
Executive MBA
King's College 1987 — 1990
BS, Business Administration
MapYourProperty August 2013 - Present
Hackernest January 2011 - Present
Fast Food Franchise Acquisition Initiative 2010 - Present
Marketcrashers 2010 - 2012
ING DIRECT USA July 2009 - October 2010
ING Direct March 2008 - July 2009
ING DIRECT UK February 2007 - March 2008
ING DIRECT USA 2005 - March 2007
ING DIRECT USA 2002 - 2005
ING DIRECT USA 2002 - 2002
Skills
sustainable..., Global Branding, E-commerce, Customer Experience, Product Development, Competitive Intelligence, Performance Management, Software Development, Channel, Mobile Commerce, Business Strategy, Start-ups, Marketing Strategy, Strategy, Product Management, Banking, Online Advertising, Entrepreneurship, Customer Acquisition, Strategic Planning, Business Analysis, Digital Marketing, franchise development, audience development, hackathons, f&b chain development, Marketing Management, Marketing, Management, Mobile Devices, Leadership, User Experience, New Business Development, Audience Development, Franchising, Sales, Mergers & Acquisitions, Cross-functional Team...
Education
American Bankers' Association 2004 — 2005
Bank Marketing & Management
Mortgage Bankers' Association 2004 — 2004
Mortgage Banking, Chicago, IL
New York University 2000 — 2000
Ecommerce & Corporate Finance, NY
York University 1997 — 2000
Political Science, Emerging Markets Development
York Mills Collegiate Institute 1992 — 1997
Toronto, ON
St. Andrews Junior High 1992 — 1992
ELC International School 1990 — 1992
Kuala Lumpur, Malaysia
Sri Cempaka 1989 — 1990
Primary, Kuala Lumpur, Malaysia
ING Direct US July 2008 - Present
ING DIRECT USA October 2001 - July 2008
USAA June 1999 - July 2001
Cache Box, Inc. October 1997 - June 1999
CSS Group, Inc. July 1996 - October 1997
United States Air Force August 1985 - November 1996
Skills
Blackberry Enterprise...
Education
Community College of the Air Force 1985 — 1996
Texas A&M University - Kingsville 1990 — 1992
Northeastern University
BS in Information Technology
Zenbanx October 2012 - Present
ING DIRECT USA February 2009 - October 2012
Fetchback.com 2007 - January 2009
VoipFrog August 2006 - September 2007
Becker Executive Search (Part of Vedior) January 2006 - May 2006
The Siegfried Group, LLP January 2005 - February 2006
GT Events 2002 - 2006
Bartle,Bogle, & Hegarty April 2003 - August 2003
Bartle,Bogle, & Hegarty April 2003 - August 2003
Charles Schwab December 1998 - July 2002
Skills
Product Management, Project Management, Financial Services, Business Development, Finance, SEO, SEM, Product Development, Investments, Advertising, Training, Start-ups, Analytics
Education
Ivey Business School at Western University 2002 — 2004
MBA
Arizona State University, W. P. Carey School of Business 1994 — 1998
BS
Syntel November 2014 - March 2015
Rogers Communications May 2011 - September 2014
ING Direct USA November 2010 - April 2011
D+H September 2010 - October 2010
Kinectrics January 2010 - May 2010
Cancer Care Ontario October 2007 - June 2009
Symcor May 2007 - October 2007
Bell Media ( Previously CTV) June 2005 - May 2007
JTS 1995 - 1996
Skills
Requirements Analysis, Quality Center, SDLC, Test Automation, Quality Assurance, QTP, Test Management, SOA, SoapUI, Software Quality..., Testing, HP QTP, Defect Tracking, Regression Testing, User Acceptance Testing, Test Planning, Integration, Agile Methodologies
Education
University of Madras
Bachelor's degree, Mechanical Engineering
Capital One August 2012 - Present
ING Direct USA June 2007 - August 2012
ING Direct April 2006 - June 2007
ING DIRECT January 2004 - April 2006
Skills
Cognos, PeopleSoft, Financial Analysis, Financial Reporting, Banking, Excel, PowerPoint, Word, Microsoft Office, Internet Banking, Corporate Finance, Mortgage, Forecasting, Data Analysis, Budgeting, Hyperion Enterprise, Expense Management, Hyperion Planning, Mortgage Lending, Loans, Microsoft Excel, Portfolio Management, Strategic Financial..., Analysis, Accounting, Leadership, Credit, Risk Management, Mortgage Banking
Education
Wilmington University 2010 — 2012
Master Business Administration, Finance Concentration, 4.0
University of Delaware 1996 — 2000
Salesianum 1991 — 1995
Temple University May 2011 - Present
writer September 2009 - Present
South Jersey Writers Group July 2013 - Present
PRowl Public Relations 2007 - Present
Public Relations Student Society of America - Temple University Chapter 2005 - Present
PRSA Educators Academy 2007 - 2013
Temple University September 2002 - May 2011
Gregg Feistman Photography 1985 - 2011
ING Direct USA July 2000 - October 2001
Pep Boys 1999 - 2000
Skills
Media Relations, Writing, Crisis Communications, Speech Writing, Internal Communications, Special Events, Issues Management, Strategic Planning, Corporate Sponsorships, Strategic Communications, Reputation Management, Public Speaking, Editing, Press Releases, Corporate Communications, Public Relations, Publicity, Event Management, Photography, Marketing Communications, Creative Writing, Facebook, Strategy, Community Development, Newsletters, Copy Editing, Copywriting, Publications, Journalism
Education
Marist College 2007 — 2009
MA, Communications
Rowan University 1976 — 1981
B.A., Communications
SUN NATIONAL BANK February 2014 - Present
BarclaycardUS 2015 - 2015
BarclaycardUS 2015 - 2015
Capital One February 2012 - January 2014
ING Direct USA November 2004 - February 2012
First CornerStone Bank September 2000 - November 2004
Commerce Bank, Media PA September 1999 - September 2000
CoreStates/First Union National Bank August 1997 - September 1999
First Fidelity/First Union Bank June 1985 - August 1997
Skills
Banking, Investments, Credit Risk, Credit, Credit Analysis, Retail Banking, Commercial Banking, Risk Management, Portfolio Management, Loans, Fixed Income, Mortgage Lending, Capital Markets, Derivatives, Financial Markets
Education
Widener University 1985 — 1988
Master of Business Administration (MBA), Finance, General
Bloomsburg University of Pennsylvania 1976 — 1980
Bachelor of Science - Business Administration
Capital One May 2012 - Present
ING Direct USA 2006 - May 2012
JPMorgan Chase 1999 - 2006
Skills
Process Improvement, Data Analysis, Analysis, Internet Banking, Outlook, Accounting, Change Management, Microsoft Excel, Microsoft Office
Education
University of Delaware 1994 — 1999
Masters of Business Administration, Finance and Management
Perficient February 2015 - Present
Perficient May 2013 - February 2015
Perficient June 2011 - May 2013
Royal Bank of Scotland July 2010 - June 2011
Textura Middle East September 2008 - February 2009
ING Direct, USA July 2003 - February 2006
Skills
Requirements Gathering, Business Analysis, Business Process..., Process Improvement, AML, Requirements Analysis, Agile, Business Management, Problem Solving, Creative Problem Solving, Innovative Problem..., BPMN, Business Process Design, Risk Management, Risk Assessment, Risk Analysis, Change Management, Software Implementation, ERP, Mortgage Banking, Customer Service, International Work, International Business, Global Operations, China, UAE, Middle East, Germany, Poland, Analysis, SDLC, Business Process, Project Management, Business Requirements, SharePoint, Data Analysis, Consulting, User Acceptance Testing, Business Process..., Project Delivery, Business Process Mapping, Project Portfolio..., Management, Agile Methodologies
Education
The University of Chicago 2007 — 2008
M.A., Social Sciences, 3.77
Beijing Language and Culture University 2006 — 2007
Certificate, Mandarin
Saint John's University 2001 — 2005
B.A., History, Economics, 3.27
Kinecta Federal Credit Union June 2015 - Present
Kinecta Federal Credit Union January 2014 - Present
Kinecta Federal Credit Union September 2012 - December 2013
ING DIRECT January 2005 - September 2012
ING DIRECT USA 2005 - September 2012
United States Marine Corps August 1997 - August 2001
Skills
Active Directory, Windows, Troubleshooting, Customer Service, SCCM, Network Administration, System Administration, TCP/IP, Desktop Application..., Six Sigma, Team-oriented, Application..., Telephony, Extron, Crestron, Citrix, Customer Experience, Technical Support, Microsoft Exchange, Security
Education
University of Phoenix
Bachelor of Science in Information Technology
Warner Home Video July 2013 - January 2015
Sony Pictures Entertainment January 2007 - February 2013
ING Direct USA January 2005 - January 2007
Warner Home Video January 2004 - May 2005
Universal Studios January 1998 - August 2003
Skills
Television, Entertainment, Supply Chain Operations, Strategic Partnerships, Feature Films, Management, Supply Chain Management, Client-focused, Marketing, Forecasting, Analysis, Inventory Management, Investment Banking, Creative Strategy, Productions, Financial Structuring, Screenwriting, Budgets, New Media, Retail, Film Production, Entertainment Industry, Digital Distribution, Video Production, Talent Management, Dvd, Broadcast Television, Digital Asset Management, Broadcast, Consumer Products, Producing, Digital Media, Social Networking, Script Coverage, Video, Mac, Time Management, Sales, Streaming Media, Creative Direction, Film, Finance, Media & Entertainment, CRM, Production Managment, Start-ups, Final Draft, FileMaker, Post Production, Avid
Education
Whittier College 1994 — 1997
Bachelor of Arts, Theater Arts & Communications / English Language & Literature
American Academy of Dramatic Arts 1989 — 1991
Associate of the Arts, Theater Arts & Communication
J.P. Morgan August 2013 - Present
Capital One September 2012 - August 2013
ING Direct USA March 2004 - September 2012
ING DIRECT March 2004 - September 2012
HSBC October 1992 - March 2004
Skills
Six Sigma Green Belt, Banking, Risk Management, Financial Risk, Process Improvement, Portfolio Management, Fixed Income, Internet Banking, Financial Services
Education
University of Pennsylvania - The Wharton School 2002 — 2006
MSE, Management of Technology
Drexel University
Bachelor of Science, Business Administration; Management Information Systems
GE Capital January 2015 - Present
TD July 2013 - January 2015
ING DIRECT USA April 2007 - July 2012
ING DIRECT USA July 2006 - March 2007
ING DIRECT USA March 2005 - June 2006
ING DIRECT USA June 2004 - February 2005
ING DIRECT USA May 2003 - May 2004
ING DIRECT USA August 2002 - April 2003
H&R Block Financial Advisors August 2001 - June 2002
Skills
Banking, ALM, Market Risk, QRM, Interest Rate Risk, Risk Management, Financial Modeling, Loans, Mortgage Lending, Liquidity Management, Credit Risk, Retail Banking, Credit, Financial Risk, Portfolio Management, Financial Analysis, Interest Rate Risk..., Bloomberg, Derivatives, Liquidity Risk, Capital Markets, Basel II, Finance, Fixed Income, Credit Analysis, Equities, Strategic Financial..., Treasury
Education
University of Delaware
Bachelor of Science, Business Administration; Finance; Economics; MIS
UBS Wealth Management January 2007 - Present
ING Direct USA 2003 - 2007
Scotiabank 1996 - 2003
Skills
Strategic Planning, Financial Analysis, Management, Mergers, Cross-functional Team..., Competitive Analysis, Financial Services, Marketing Strategy, Customer Profitability, Leadership, Mergers & Acquisitions, Business Analysis, Finance, Business Intelligence, Asset Management
Education
University of Toronto
University of Toronto - Rotman School of Management
Master of Business Administration (MBA)
University of California, Berkeley
University of Melbourne
ING Direct USA April 2010 - October 2012
Hooper Holmes December 2001 - July 2009
Ameritas May 2000 - December 2001
Mutual of Omaha 1983 - 2000
Skills
Underwriting, Insurance, Analysis, Medical Terminology, Financial Risk, Financial Analysis, Fraud, Finance, Auditing, Term Life Insurance, Claim, Reinsurance, Life Insurance, Risk Management, Leadership
Education
Creighton University 1990 — 1993
Master of Business Administration (M.B.A.)
Creighton University 1979 — 1983
Bachelor of Science in Business Administration, Finance, General
Capital One June 2014 - Present
ING DIRECT March 2010 - Present
ING Direct USA February 2009 - October 2012
Skills
Banking, Coaching, Customer Service, Fraud, Leadership, Process Improvement, Team Leadership
Education
Saint Cloud State University - G.R. Herberger College of Business 2001 — 2005
Bachelor's degree, Finance, General, 3.75
Capital One 360 April 2011 - Present
ING DIRECT USA August 2009 - Present
Skills
Banking
Education
Temple University
Capital One February 2013 - Present
ING Direct USA May 2010 - February 2013
ING Direct USA April 2004 - May 2010
Education
College of Saint Benedict 1995 — 1998
Bachelor's Degree, Business Management
Independent Consultant HR @ Organizational Performance July 2011 - December 2012
Grandview University March 2011 - September 2012
ING Direct USA 1997 - 1999
Skills
Human Resources, Leadership Development, Public Speaking, Coaching, Instructional Design, Staff Development, Strategic Planning, Nonprofits, Teaching, Organizational..., Leadership
Education
Drake Unversity 1989 — 1993
MS, Adult Education and Training
Iowa State University 1979 — 1983
BS, Elementary Education
Hoover High School
City of Lakewood Colorado April 2013 - Present
City of Minnetonka July 2004 - April 2013
ING Direct USA March 2011 - November 2011
Wright County Sheriff's Department January 2001 - July 2004
Stearns County Sheriff's Department April 1997 - January 2001
United States Air Force December 1984 - July 1987
Skills
Enforcement, Investigation, Police, Patrol, Criminal Law, Security, Community Policing, Time Management, Private Investigations, Teaching, Emergency Management, Supervisory Skills, Cpr Certified, Government, Public Speaking
Education
Alexandria Technical College 2000 — 2000
Criminal Justice/Safety Studies
St. Cloud State University 1998 — 2000
Bachelor of Arts (BA), Criminal Justice/Safety Studies
ING Direct USA June 2011 - Present
ING Direct June 2011 - Present
AT&T Advertising Solutions October 2000 - April 2011
Verizon Yellow Pages April 1999 - October 2000
Skills
Sales, Customer Service, Event Planning, Facebook, Brand Awareness, Public Speaking, PowerPoint, Account Management, Microsoft Word, Direct Sales, Sales Management, Copywriting, Cold Calling, Tour Guide, Inventory Management
Education
Roger Williams University 1979 — 1983
Bachelor of Fine Arts (BFA), Theatre/Theater
Self-employed April 2007 - Present
ING Direct USA July 2003 - April 2007
Applied Card Systems 1999 - 2003
Skills
Communication, Legal Research, Bugeting, Metrics, Financial Reporting, Financial Analysis, Legal Documents, Organizational..., Efficent, Microsoft Excel, Access, Essbase, Microsoft Word, Microsoft Office, Telephone Skills, Volunteering, Volunteer Training, Policy Writing, Procedure Development, Procedure Manuals
Education
University of Delaware 2005 — 2006
Paralegal Certificate, Paralegal, A
Wilmington College 1997 — 2001
Bachelor of Business Administration (BBA), Business Administration, Management and Operations, 3.5 GPA
University of Delaware June 2013 - Present
CAPITAL ONE 360 (FORMERLY ING DIRECT USA) 2007 - 2013
ING Direct, USA 2005 - 2007
Mercedes-Benz Credit 2002 - 2005
Skills
Hyperion, PeopleSoft,...
Education
University of Delaware
Capital One Financial Corporation 2012 - Present
ING DIRECT USA 2002 - 2012
ING DIRECT KIDS FOUNDATION 2000 - 2005
ING DIRECT USA 2000 - 2002
Artisan’s Bank 1998 - 2000
Young Conway Stargatt & Taylor, LLP 1997 - 1998
Caesar Rivise Bernstein Cohen and Pokotilow Ltd. 1995 - 1997
Skills
Intellectual Property, Contract Review, Immigration Expert, Trademarks and..., Budgeting and Planning, Patents, Community Outreach, Levies and Subpoenas, Corporate Law, Contract Management, Leadership, Strategy, Management, Banking, Trademarks, Process Improvement, Litigation, Bankruptcy, Due Diligence, Mergers & Acquisitions, Portfolio Management, Customer Service, Project Management, Risk Management
Education
University of Delaware
Bachelor of Arts (B.A.), English Language and Literature, General
University of Delaware
Paralegal Certificate