ING (formerly CitiStreet)
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ING (formerly CitiStreet) Employees
Employee
Years
Job
Industry
Lisa H. Johnson Lisa H. Johnson's ING (formerly CitiStreet) Experience May 2000 - January 2009
Job Marketing Leader || Open to Networking
Industry Marketing and Advertising
Experience
McKesson Patient Relationship Solutions June 2015 - Present
Blaze Media December 2014 - Present
AFS Technologies, Inc. May 2014 - September 2014
ImageTag January 2014 - April 2014
FATHOM January 2012 - November 2013
System Innovators, a division of Harris May 2009 - November 2011
ING (formerly CitiStreet) May 2000 - January 2009
System Innovators, Inc. November 1997 - April 2000
Skills
Event Planning, Corporate Communications, Communications Strategy, Community Relations, Writing, RFP, Event Management, Internal Communications, Marketing Communications, Press Releases, Community Outreach, RFI, Communications Planning, Volunteer Management, Newsletters, Proposal Writing, Trade Shows, Conferences, Marketing Management, Strategic Communications, Email Marketing, Editing, Event Marketing, Product Marketing, Proofreading, Events, Project Planning, Social Media Marketing, Digital Marketing, Strategy, Marketing Strategy, SEO, Marketing, Advertising, Facebook, Brand Management, Public Relations, Leadership, Social Media, Project Management, Business Development, CRM, Integrated Marketing, Management, Lead Generation, Start-ups
Education
University of South Carolina-Columbia
BA, History
McKesson Patient Relationship Solutions June 2015 - Present
Blaze Media December 2014 - Present
AFS Technologies, Inc. May 2014 - September 2014
ImageTag January 2014 - April 2014
FATHOM January 2012 - November 2013
System Innovators, a division of Harris May 2009 - November 2011
ING (formerly CitiStreet) May 2000 - January 2009
System Innovators, Inc. November 1997 - April 2000
Skills
Event Planning, Corporate Communications, Communications Strategy, Community Relations, Writing, RFP, Event Management, Internal Communications, Marketing Communications, Press Releases, Community Outreach, RFI, Communications Planning, Volunteer Management, Newsletters, Proposal Writing, Trade Shows, Conferences, Marketing Management, Strategic Communications, Email Marketing, Editing, Event Marketing, Product Marketing, Proofreading, Events, Project Planning, Social Media Marketing, Digital Marketing, Strategy, Marketing Strategy, SEO, Marketing, Advertising, Facebook, Brand Management, Public Relations, Leadership, Social Media, Project Management, Business Development, CRM, Integrated Marketing, Management, Lead Generation, Start-ups
Education
University of South Carolina-Columbia
BA, History
Denise M. Garafola Denise M. Garafola's ING (formerly CitiStreet) Experience August 2007 - February 2013
Job Director of Benefits North America at NGA Human Resources
Industry Outsourcing/Offshoring
Experience
NGA Human Resources July 2014 - Present
ING (formerly CitiStreet) August 2007 - February 2013
Gevity HR PEO December 2005 - April 2007
Aon Hewitt May 1998 - December 2005
Prudential HealthCare Group April 1994 - May 1996
Telesphere Communications May 1987 - February 1992
Skills
Vendor Management, Call Center, Financial Management, Benefits Administration, Process Improvement, Employee Engagement, Performance Management, Compliance, Employee Benefits, Workforce Planning, Leadership Development, Talent Management, Operations Management, Business Process..., Client Services, Managerial Finance, Management, Budgets, Leadership, Change Management, Insurance, Defined Benefit, CRM, BPO, Team Leadership, Project Management, Outsourcing, Analysis, Strategy, Human Resources, Employee Relations, Payroll, Recruiting, Time Management, Coaching, 401k, Team Building, Customer Service, Customer Experience, Risk Management, Business Analysis, Team Management, COBRA, Relationship Management, HR Policies, Banking, Program Management, Telecommunications, PeopleSoft, Shared Services
Education
State University of New York College at Buffalo
Master of Science, Vocational Technical Education
State University of New York College at Buffalo
Bachelor of Science, Marketing and Distributive Education
Suffolk County Community College, Long Island, New York
Associate in Applied Science, Business Management
NGA Human Resources July 2014 - Present
ING (formerly CitiStreet) August 2007 - February 2013
Gevity HR PEO December 2005 - April 2007
Aon Hewitt May 1998 - December 2005
Prudential HealthCare Group April 1994 - May 1996
Telesphere Communications May 1987 - February 1992
Skills
Vendor Management, Call Center, Financial Management, Benefits Administration, Process Improvement, Employee Engagement, Performance Management, Compliance, Employee Benefits, Workforce Planning, Leadership Development, Talent Management, Operations Management, Business Process..., Client Services, Managerial Finance, Management, Budgets, Leadership, Change Management, Insurance, Defined Benefit, CRM, BPO, Team Leadership, Project Management, Outsourcing, Analysis, Strategy, Human Resources, Employee Relations, Payroll, Recruiting, Time Management, Coaching, 401k, Team Building, Customer Service, Customer Experience, Risk Management, Business Analysis, Team Management, COBRA, Relationship Management, HR Policies, Banking, Program Management, Telecommunications, PeopleSoft, Shared Services
Education
State University of New York College at Buffalo
Master of Science, Vocational Technical Education
State University of New York College at Buffalo
Bachelor of Science, Marketing and Distributive Education
Suffolk County Community College, Long Island, New York
Associate in Applied Science, Business Management
Thilak K Thilak K's ING (formerly CitiStreet) Experience July 2007 - July 2012
Job Senior Java Consultant at Registry of Motor Vehicles
Industry Information Technology and Services
Experience
Registry of Motor Vehicles October 2014 - Present
Real Soft, Inc. July 2007 - Present
Massachusetts Executive Office of Education November 2012 - September 2014
Bio-Rad Laboratories August 2012 - November 2012
ING (formerly Citistreet) July 2007 - July 2012
Bay Soft Inc May 2007 - July 2007
Real Soft (Intl) Pvt. Ltd April 2003 - May 2007
InfoGlyptic Software Pvt. Ltd January 2002 - April 2003
Compcare Solutions June 2000 - December 2001
Skills
Software Project..., Java Enterprise Edition, SDLC, SOA, Agile Methodologies, Oracle, SQL, J2EE Application..., XML, OOAD, PL/SQL, Software Development, Test Planning, System Testing, Quality Assurance, Requirements Analysis, Visio, Rational Team Concert, Spring Framework, Design, Java, Solution Architecture, Requirements Gathering, Struts
Education
University of Madras 1996 — 2000
Bachelor of Technology (B.Tech.)
Shrine Vailankanni S.S.School 1984 — 1996
Registry of Motor Vehicles October 2014 - Present
Real Soft, Inc. July 2007 - Present
Massachusetts Executive Office of Education November 2012 - September 2014
Bio-Rad Laboratories August 2012 - November 2012
ING (formerly Citistreet) July 2007 - July 2012
Bay Soft Inc May 2007 - July 2007
Real Soft (Intl) Pvt. Ltd April 2003 - May 2007
InfoGlyptic Software Pvt. Ltd January 2002 - April 2003
Compcare Solutions June 2000 - December 2001
Skills
Software Project..., Java Enterprise Edition, SDLC, SOA, Agile Methodologies, Oracle, SQL, J2EE Application..., XML, OOAD, PL/SQL, Software Development, Test Planning, System Testing, Quality Assurance, Requirements Analysis, Visio, Rational Team Concert, Spring Framework, Design, Java, Solution Architecture, Requirements Gathering, Struts
Education
University of Madras 1996 — 2000
Bachelor of Technology (B.Tech.)
Shrine Vailankanni S.S.School 1984 — 1996
Chuck Mangan Chuck Mangan's ING (formerly CitiStreet) Experience March 2004 - Present
Job A dedicated systems professional with extensive experience in the financial services industry
Industry Financial Services
Experience
ING (formerly CitiStreet) March 2004 - Present
Investors Bank & Trust (initially as CIBER Consultant and became a full time employee) May 2002 - March 2004
Basis Technology January 2001 - September 2001
KPMG January 2000 - December 2000
Pioneer Investments 1997 - 2000
Massachusetts Financial Services January 1996 - January 1997
Pioneer Investments January 1995 - January 1996
Pioneer Investments January 1992 - January 1995
Pioneer Investments January 1991 - January 1992
Skills
Business Analysis, Requirements Analysis, Analysis, Program Management, Databases, SDLC, Mutual Funds, Requirements Gathering, SQL, Project Management, Quality Assurance, Software Documentation, User Acceptance Testing, Systems Analysis, Business Requirements
Education
Boston University
Boston University
BS, Programming Languages/Business Systems Analysis
ING (formerly CitiStreet) March 2004 - Present
Investors Bank & Trust (initially as CIBER Consultant and became a full time employee) May 2002 - March 2004
Basis Technology January 2001 - September 2001
KPMG January 2000 - December 2000
Pioneer Investments 1997 - 2000
Massachusetts Financial Services January 1996 - January 1997
Pioneer Investments January 1995 - January 1996
Pioneer Investments January 1992 - January 1995
Pioneer Investments January 1991 - January 1992
Skills
Business Analysis, Requirements Analysis, Analysis, Program Management, Databases, SDLC, Mutual Funds, Requirements Gathering, SQL, Project Management, Quality Assurance, Software Documentation, User Acceptance Testing, Systems Analysis, Business Requirements
Education
Boston University
Boston University
BS, Programming Languages/Business Systems Analysis
LaVerne Sanders LaVerne Sanders's ING (formerly CitiStreet) Experience July 2006 - December 2009
Job Experienced in Corporate Benefits
Industry Human Resources
Experience
CIT September 2013 - Present
Ingersoll Rand 2010 - 2013
ING (formerly Citistreet) July 2006 - December 2009
CitiStreet October 2003 - July 2006
CitiStreet January 1999 - December 2001
CitiStreet August 1996 - December 1998
Skills
Employee Benefits, Human Resources, Benefits Administration, Call Centers
Education
South Carolina State University 1989 — 1993
BS, Business Management
CIT September 2013 - Present
Ingersoll Rand 2010 - 2013
ING (formerly Citistreet) July 2006 - December 2009
CitiStreet October 2003 - July 2006
CitiStreet January 1999 - December 2001
CitiStreet August 1996 - December 1998
Skills
Employee Benefits, Human Resources, Benefits Administration, Call Centers
Education
South Carolina State University 1989 — 1993
BS, Business Management
Leon Sample Leon Sample's ING (formerly CitiStreet) Experience 2007 - 2012
Job Compliance Specialist at ADP Retirement Services
Industry Financial Services
Experience
ADP Retirement Services 2013 - Present
ING (formerly CitiStreet) 2007 - 2012
Internal Revenue Service 2006 - 2007
Taxsimple 2003 - 2006
Cap Gemini Ernst & Young 2001 - 2002
McKay Hochman Co. Inc. 1992 - 2001
Skills
401k, ERISA, Pensions, Retirement, Retirement Planning, Relationship Management, Employee Benefits, Training, Defined Contribution, 403 b, Public Speaking, Writing, Account Management, Insurance, Management, Defined Benefit, Sales, Business Planning, Financial Services, Finance, Wealth Management, Investments, CRM, Program Management
Education
University of Missouri-Columbia, College of Business
BSBA, Accounting
ADP Retirement Services 2013 - Present
ING (formerly CitiStreet) 2007 - 2012
Internal Revenue Service 2006 - 2007
Taxsimple 2003 - 2006
Cap Gemini Ernst & Young 2001 - 2002
McKay Hochman Co. Inc. 1992 - 2001
Skills
401k, ERISA, Pensions, Retirement, Retirement Planning, Relationship Management, Employee Benefits, Training, Defined Contribution, 403 b, Public Speaking, Writing, Account Management, Insurance, Management, Defined Benefit, Sales, Business Planning, Financial Services, Finance, Wealth Management, Investments, CRM, Program Management
Education
University of Missouri-Columbia, College of Business
BSBA, Accounting
Melanie Bozak Melanie Bozak's ING (formerly CitiStreet) Experience June 2004 - November 2010
Job H&W Analyst at ACS, a Xerox Company
Industry Human Resources
Experience
ACS, a Xerox Company November 2010 - Present
ING (formerly CitiStreet) June 2004 - November 2010
ING (formerly CitiStreet) June 2004 - 2006
Wellspring Resources/ CitiStreet July 1998 - March 1999
Skills
SDLC, Employee Benefits, Performance Management, Visio, PeopleSoft, SharePoint, Outsourcing, Software Documentation, Defined Benefit, HRIS, Business Analysis, Business Requirements, Benefits Administration, Requirements Analysis, Insurance, Requirements Gathering, Vendor Management
Education
Florida State College at Jacksonville
Associate in Arts, General Education
ACS, a Xerox Company November 2010 - Present
ING (formerly CitiStreet) June 2004 - November 2010
ING (formerly CitiStreet) June 2004 - 2006
Wellspring Resources/ CitiStreet July 1998 - March 1999
Skills
SDLC, Employee Benefits, Performance Management, Visio, PeopleSoft, SharePoint, Outsourcing, Software Documentation, Defined Benefit, HRIS, Business Analysis, Business Requirements, Benefits Administration, Requirements Analysis, Insurance, Requirements Gathering, Vendor Management
Education
Florida State College at Jacksonville
Associate in Arts, General Education
Barbara Pike Barbara Pike's ING (formerly CitiStreet) Experience 2003 - 2011
Job Reconsideration Analyst 1 at C2C Solutions
Industry Human Resources
Experience
C2C Solutions March 2012 - Present
Merrill Lynch 2011 - 2011
ING (formerly Citistreet) 2003 - 2011
Saint Gabriels Hall 2000 - 2002
AT&T 1997 - 1999
AT&T 1984 - 1993
Skills
Employee Benefits, Human Resources, Recruiting, Payroll, Benefits Administration, Training, Leadership, New Hire Orientations, Management, Pension Administration, Time Management, Analysis, Deferred Compensation, Defined Benefit, CRM, Pensions, Process Improvement, Customer Service, Call Centers, Coaching, HRIS, Performance Management, Budgets, Vendor Management
Education
Clarkson University 1975 — 1978
BS, Social Science
C2C Solutions March 2012 - Present
Merrill Lynch 2011 - 2011
ING (formerly Citistreet) 2003 - 2011
Saint Gabriels Hall 2000 - 2002
AT&T 1997 - 1999
AT&T 1984 - 1993
Skills
Employee Benefits, Human Resources, Recruiting, Payroll, Benefits Administration, Training, Leadership, New Hire Orientations, Management, Pension Administration, Time Management, Analysis, Deferred Compensation, Defined Benefit, CRM, Pensions, Process Improvement, Customer Service, Call Centers, Coaching, HRIS, Performance Management, Budgets, Vendor Management
Education
Clarkson University 1975 — 1978
BS, Social Science
Richard Gervais Richard Gervais's ING (formerly CitiStreet) Experience March 2007 - November 2011
Job IT Business Analyst at Blue Cross Blue Shield
Industry Financial Services
Experience
Blue Cross Blue Shield March 2012 - Present
ING (Formerly CITISTREET) March 2007 - November 2011
MetLife (Formerly New England Financial) February 2001 - March 2007
JOHN HANCOCK FUNDS December 1998 - February 2001
MARCHIEL & ASSOCIATES October 1998 - November 1998
NEW ENGLAND FUNDS September 1995 - July 1998
State Street Research March 1994 - September 1995
Colonial Investor Service Center April 1993 - March 1994
BOSTON FINANCIAL DATA SERVICES, INC November 1992 - April 1993
BFDS May 1990 - November 1992
Skills
SDLC, Process Improvement, Requirements Analysis, Business Requirements, Project Management, Analysis, Access, User Acceptance Testing, Business Process, Program Management, Requirements Gathering, SQL, Visio, Business Analysis, Testing, MS Project, Software Documentation, Business Process..., Databases, Management, Business Intelligence, SharePoint
Education
Quincy College
degree, Computer Science
Blue Cross Blue Shield March 2012 - Present
ING (Formerly CITISTREET) March 2007 - November 2011
MetLife (Formerly New England Financial) February 2001 - March 2007
JOHN HANCOCK FUNDS December 1998 - February 2001
MARCHIEL & ASSOCIATES October 1998 - November 1998
NEW ENGLAND FUNDS September 1995 - July 1998
State Street Research March 1994 - September 1995
Colonial Investor Service Center April 1993 - March 1994
BOSTON FINANCIAL DATA SERVICES, INC November 1992 - April 1993
BFDS May 1990 - November 1992
Skills
SDLC, Process Improvement, Requirements Analysis, Business Requirements, Project Management, Analysis, Access, User Acceptance Testing, Business Process, Program Management, Requirements Gathering, SQL, Visio, Business Analysis, Testing, MS Project, Software Documentation, Business Process..., Databases, Management, Business Intelligence, SharePoint
Education
Quincy College
degree, Computer Science
Nancy Tickle Nancy Tickle's ING (formerly CitiStreet) Experience April 2005 - March 2009
Job Employee Benefits/Human Resources Professional
Industry Human Resources
Experience
Diversified Service Options June 2014 - Present
Fidelity National Information Services May 2013 - April 2014
ING (formerly CitiStreet) April 2005 - March 2009
ING (Formerly CitiStreet) June 1999 - March 2009
CitiStreet March 2003 - April 2005
CitiStreet August 2002 - March 2003
CitiStreet June 1999 - August 2002
Blue Cross Blue Shield of Florida September 1998 - June 1999
Convergys June 1994 - June 1998
AT&T American Transtech September 1985 - June 1998
Skills
Employee Benefits, HRIS, Human Resources, Employee Engagement, Performance Management, Microsoft Excel, Customer Service, Defined Benefit, 401k, Benefits Administration, Microsoft Word, PeopleSoft, Retirement, Sales, ERISA, Insurance, Payroll, Management, Process Improvement
Education
Blue Cross Blue Shield of Florida
Florida State College at Jacksonville
Business Writing
George Washington High School
Diversified Service Options June 2014 - Present
Fidelity National Information Services May 2013 - April 2014
ING (formerly CitiStreet) April 2005 - March 2009
ING (Formerly CitiStreet) June 1999 - March 2009
CitiStreet March 2003 - April 2005
CitiStreet August 2002 - March 2003
CitiStreet June 1999 - August 2002
Blue Cross Blue Shield of Florida September 1998 - June 1999
Convergys June 1994 - June 1998
AT&T American Transtech September 1985 - June 1998
Skills
Employee Benefits, HRIS, Human Resources, Employee Engagement, Performance Management, Microsoft Excel, Customer Service, Defined Benefit, 401k, Benefits Administration, Microsoft Word, PeopleSoft, Retirement, Sales, ERISA, Insurance, Payroll, Management, Process Improvement
Education
Blue Cross Blue Shield of Florida
Florida State College at Jacksonville
Business Writing
George Washington High School
Lien Ho, PSMI's ING (formerly CitiStreet) Experience January 2005 - December 2011
Job Agile Coach at State Street
Industry Financial Services
Experience
State Street June 2015 - Present
Manulife Financial December 2014 - June 2015
SunGard July 2014 - December 2014
Commonwealth Financial Network August 2013 - June 2014
TIAA-CREF February 2012 - August 2013
Enterprise Iron Financial Industry Solutions, Inc. January 2012 - August 2013
ING USA June 2010 - January 2012
ING (Formerly CitiStreet) January 2005 - December 2011
CitiStreet November 2004 - January 2005
Putnam Investments June 2003 - October 2004
Skills
Certified Scrum Master..., Project Management, Agile Project Management, Requirements Analysis, Business Requirements, Business Analysis, Process Improvement, Risk Management, SharePoint, MS Project, Microsoft Word, Leadership, Microsoft Excel, Quality Assurance, PMO, SunGuard OmniPlus..., Strategic Planning, SDLC, Team Leadership, Business Process..., Visio, Vendor Management, Banking, Software Project..., TFS, JIRA, IBM Rational Tools, Clarity, Compliance, PowerPoint, Power Image, SPARK System, Data Conversion, Vendor, Agile Methodologies, Agile coach
Education
Scrum.org 2013 — 2013
Certificate
Boston University 2008 — 2008
Certificate
Bentley University 1997 — 1999
Certificate
New England Banking Institute 1988 — 1990
Certificate
State Street June 2015 - Present
Manulife Financial December 2014 - June 2015
SunGard July 2014 - December 2014
Commonwealth Financial Network August 2013 - June 2014
TIAA-CREF February 2012 - August 2013
Enterprise Iron Financial Industry Solutions, Inc. January 2012 - August 2013
ING USA June 2010 - January 2012
ING (Formerly CitiStreet) January 2005 - December 2011
CitiStreet November 2004 - January 2005
Putnam Investments June 2003 - October 2004
Skills
Certified Scrum Master..., Project Management, Agile Project Management, Requirements Analysis, Business Requirements, Business Analysis, Process Improvement, Risk Management, SharePoint, MS Project, Microsoft Word, Leadership, Microsoft Excel, Quality Assurance, PMO, SunGuard OmniPlus..., Strategic Planning, SDLC, Team Leadership, Business Process..., Visio, Vendor Management, Banking, Software Project..., TFS, JIRA, IBM Rational Tools, Clarity, Compliance, PowerPoint, Power Image, SPARK System, Data Conversion, Vendor, Agile Methodologies, Agile coach
Education
Scrum.org 2013 — 2013
Certificate
Boston University 2008 — 2008
Certificate
Bentley University 1997 — 1999
Certificate
New England Banking Institute 1988 — 1990
Certificate
Krista A. Ramroop Krista A. Ramroop's ING (formerly CitiStreet) Experience June 2003 - August 2007
Job Merrill Lynch, Global Wealth & Investment Management (GWIM), Registered Client Associate
Industry Financial Services
Experience
Merrill Lynch March 2015 - Present
TD Ameritrade October 2013 - December 2014
PNC August 2012 - October 2013
New York Life Insurance Company August 2011 - July 2013
Reckitt Benckiser September 2010 - December 2010
Merrill Lynch October 2009 - September 2010
Bankers Life and Casualty June 2009 - August 2009
Contemporary Business Practice January 2008 - May 2008
ING (formerly Citistreet) June 2003 - August 2007
Skills
OMNI, AS400, Microsoft Office, Salesforce.com, Power Image, Maximo, Customer Service, Microsoft Word, Lotus Notes, Banking, Cash Management, PowerPoint, Loans, Securities
Education
Pace University - Lubin School of Business 2007 — 2011
Management, Business Management
Rutgers Preparatory School 2003 — 2007
Merrill Lynch March 2015 - Present
TD Ameritrade October 2013 - December 2014
PNC August 2012 - October 2013
New York Life Insurance Company August 2011 - July 2013
Reckitt Benckiser September 2010 - December 2010
Merrill Lynch October 2009 - September 2010
Bankers Life and Casualty June 2009 - August 2009
Contemporary Business Practice January 2008 - May 2008
ING (formerly Citistreet) June 2003 - August 2007
Skills
OMNI, AS400, Microsoft Office, Salesforce.com, Power Image, Maximo, Customer Service, Microsoft Word, Lotus Notes, Banking, Cash Management, PowerPoint, Loans, Securities
Education
Pace University - Lubin School of Business 2007 — 2011
Management, Business Management
Rutgers Preparatory School 2003 — 2007
DeAnna Sampson DeAnna Sampson's ING (formerly CitiStreet) Experience September 1995 - June 2001
Job Senior Business Analyst at Pilot Flying J
Industry Human Resources
Experience
EnerNex October 2014 - March 2015
Oak Ridge Associated Universities March 2011 - April 2014
TPI June 2007 - May 2010
American Red Cross August 2004 - June 2007
ING (formerly CitiStreet) September 1995 - June 2001
Deutsche Bank (formerly Banker's Trust) August 1992 - February 1994
Kraft General Foods April 1991 - July 1992
Skills
Process Improvement, Leadership, Management, Change Management, Human Resources, Project Management, Training, Cross-functional Team..., Performance Management, Outsourcing, Six Sigma, Data Analysis, Employee Benefits, Software Documentation, Sourcing, Project Planning, Call Centers, Contract Analysis, Business Process Mapping, Scrum, Requirements Gathering
Education
The Citadel 1994 — 1995
MBA, 4.0
Auburn University 1987 — 1991
BS in Business, Marketing, 3.48
EnerNex October 2014 - March 2015
Oak Ridge Associated Universities March 2011 - April 2014
TPI June 2007 - May 2010
American Red Cross August 2004 - June 2007
ING (formerly CitiStreet) September 1995 - June 2001
Deutsche Bank (formerly Banker's Trust) August 1992 - February 1994
Kraft General Foods April 1991 - July 1992
Skills
Process Improvement, Leadership, Management, Change Management, Human Resources, Project Management, Training, Cross-functional Team..., Performance Management, Outsourcing, Six Sigma, Data Analysis, Employee Benefits, Software Documentation, Sourcing, Project Planning, Call Centers, Contract Analysis, Business Process Mapping, Scrum, Requirements Gathering
Education
The Citadel 1994 — 1995
MBA, 4.0
Auburn University 1987 — 1991
BS in Business, Marketing, 3.48
Christina Diaz Christina Diaz's ING (formerly CitiStreet) Experience August 2008 - January 2012
Job Senior Business Intelligence Analyst at Vystar Credit Union
Industry Financial Services
Experience
Vystar Credit Union January 2012 - Present
ING (Formerly CitiStreet) August 2008 - January 2012
ING August 2008 - January 2012
ING August 2008 - January 2012
ING April 2004 - August 2007
ING February 2003 - April 2004
ING June 2001 - January 2003
ING May 2000 - June 2001
ING September 1999 - May 2000
CBS/ATI Cross April 1998 - May 2000
Skills
Requirements Analysis, Testing, Documentation, Data Analysis, SDLC, SQL, Microsoft Project..., ETL, Data Conversion, Software Documentation, Change Management, Business Intelligence, Business Requirements, Business Analysis, Analysis, Program Management, Requirements Gathering, Test Planning, Systems Analysis
Education
University of Phoenix 2000 — 2003
B.S, Computer Information Systems
Florida Community College of Jacksonville
A.A, Math and Science
Vystar Credit Union January 2012 - Present
ING (Formerly CitiStreet) August 2008 - January 2012
ING August 2008 - January 2012
ING August 2008 - January 2012
ING April 2004 - August 2007
ING February 2003 - April 2004
ING June 2001 - January 2003
ING May 2000 - June 2001
ING September 1999 - May 2000
CBS/ATI Cross April 1998 - May 2000
Skills
Requirements Analysis, Testing, Documentation, Data Analysis, SDLC, SQL, Microsoft Project..., ETL, Data Conversion, Software Documentation, Change Management, Business Intelligence, Business Requirements, Business Analysis, Analysis, Program Management, Requirements Gathering, Test Planning, Systems Analysis
Education
University of Phoenix 2000 — 2003
B.S, Computer Information Systems
Florida Community College of Jacksonville
A.A, Math and Science
Gloria Davis, Ed.D, SPHR-SCP's ING (formerly CitiStreet) Experience October 2006 - December 2007
Job Director of Certification at SHRM Jacksonville
Industry Human Resources
Experience
SHRM Jacksonville January 2015 - Present
AMPORTS, Inc. May 2014 - Present
University of Phoenix 1998 - Present
U.S. Bank (Formerly FSV Payment Systems) February 2011 - May 2014
SHRM January 2009 - December 2011
Jacksonville Aviation Authority October 2010 - February 2011
Convergys 2007 - May 2010
ING (Formerly CitiStreet) October 2006 - December 2007
ING (Formerly Citistreet) March 2000 - June 2006
Coastline Federal Credit Union March 1998 - March 2000
Skills
Adult Education, Career Counseling, Employee Engagement, Employment Law, Leadership Development, Payroll, Personnel Management, Program Management, Recruiting, Talent Management, Change Management, Organizational..., Policy, Employee Relations, Human Resources, Performance Management, Management, Leadership, Process Improvement, Project Management, HRIS, Employee Training, Time Management, Teamwork, Employee Benefits, Organizational Needs..., Benefits Administration, Organizational Structure, Training, Team Building, Team Leadership, Instructional Design, Coaching, Temporary Placement, Public Relations, Outlook, Higher Education, Onboarding, Succession Planning, Resume Writing, Staff Development, Talent Acquisition, PeopleSoft, Career Development
Education
University of North Florida
Ed.D., Educational Leadership
SHRM Jacksonville January 2015 - Present
AMPORTS, Inc. May 2014 - Present
University of Phoenix 1998 - Present
U.S. Bank (Formerly FSV Payment Systems) February 2011 - May 2014
SHRM January 2009 - December 2011
Jacksonville Aviation Authority October 2010 - February 2011
Convergys 2007 - May 2010
ING (Formerly CitiStreet) October 2006 - December 2007
ING (Formerly Citistreet) March 2000 - June 2006
Coastline Federal Credit Union March 1998 - March 2000
Skills
Adult Education, Career Counseling, Employee Engagement, Employment Law, Leadership Development, Payroll, Personnel Management, Program Management, Recruiting, Talent Management, Change Management, Organizational..., Policy, Employee Relations, Human Resources, Performance Management, Management, Leadership, Process Improvement, Project Management, HRIS, Employee Training, Time Management, Teamwork, Employee Benefits, Organizational Needs..., Benefits Administration, Organizational Structure, Training, Team Building, Team Leadership, Instructional Design, Coaching, Temporary Placement, Public Relations, Outlook, Higher Education, Onboarding, Succession Planning, Resume Writing, Staff Development, Talent Acquisition, PeopleSoft, Career Development
Education
University of North Florida
Ed.D., Educational Leadership
Michael J. Tennaro,MBA,PMP's ING (formerly CitiStreet) Experience January 2004 - May 2010
Job Defined Benefit Implementation Project Manager at Great West Financial
Industry Human Resources
Experience
Great-West Financial July 2010 - Present
Englewood Hospital and Medical Center January 2009 - Present
ING (Formerly Citistreet) January 2004 - May 2010
Pascack Valley Hospital 1988 - 2007
Hewitt Associates 2002 - 2004
Affiliated Computer Services July 2000 - November 2002
Towers Perrin August 1995 - July 2000
Englewood Hospital and Medical Center October 1994 - August 1995
Skills
Resource Management, Quality Assurance, Team Management, Defined Benefit, Pensions, SDLC, Process Improvement, Documentation, Healthcare, Benefits, Benefits Administration, Project Planning, Lotus Notes, Employee Benefits, SharePoint, Testing, Excel, Requirements Analysis, Analysis, Microsoft Office, People Management, Management, Human Resources, Recruiting, Microsoft Excel, Personnel Management, Administrative..., Project Management, Software Documentation
Education
Project Management Institute 2015 — 2015
PMP (Project Management Professional), Project Management, pass
Fairleigh Dickinson University 1993 — 1995
Master's degree, Human Resources Management/Personnel Administration, General
Lafayette College 1989 — 1993
BA, Economics and Business
Great-West Financial July 2010 - Present
Englewood Hospital and Medical Center January 2009 - Present
ING (Formerly Citistreet) January 2004 - May 2010
Pascack Valley Hospital 1988 - 2007
Hewitt Associates 2002 - 2004
Affiliated Computer Services July 2000 - November 2002
Towers Perrin August 1995 - July 2000
Englewood Hospital and Medical Center October 1994 - August 1995
Skills
Resource Management, Quality Assurance, Team Management, Defined Benefit, Pensions, SDLC, Process Improvement, Documentation, Healthcare, Benefits, Benefits Administration, Project Planning, Lotus Notes, Employee Benefits, SharePoint, Testing, Excel, Requirements Analysis, Analysis, Microsoft Office, People Management, Management, Human Resources, Recruiting, Microsoft Excel, Personnel Management, Administrative..., Project Management, Software Documentation
Education
Project Management Institute 2015 — 2015
PMP (Project Management Professional), Project Management, pass
Fairleigh Dickinson University 1993 — 1995
Master's degree, Human Resources Management/Personnel Administration, General
Lafayette College 1989 — 1993
BA, Economics and Business
Ed Kopff's ING (formerly CitiStreet) Experience 2000 - Present
Job Manager at Citistreet
Industry Human Resources
Experience
ING (formerly CitiStreet) 2000 - Present
ING February 1999 - Present
ING 1999 - Present
Skills
Customer Service, Testing, Business Analysis, Visio, Team Building, Requirements Analysis, SDLC, Risk Management, Change Management, Process Improvement, Leadership, Vendor Management, User Acceptance Testing, Microsoft Excel, Employee Benefits, Program Management, Project Management, Call Center
Education
Missouri State University 1981 — 1983
Bachelor of Science (B.S.), Business-Industrial Communications, emphasis in Marketing & Management
Southern Illinois University, Edwardsville 1979 — 1981
St. Mary's
ING (formerly CitiStreet) 2000 - Present
ING February 1999 - Present
ING 1999 - Present
Skills
Customer Service, Testing, Business Analysis, Visio, Team Building, Requirements Analysis, SDLC, Risk Management, Change Management, Process Improvement, Leadership, Vendor Management, User Acceptance Testing, Microsoft Excel, Employee Benefits, Program Management, Project Management, Call Center
Education
Missouri State University 1981 — 1983
Bachelor of Science (B.S.), Business-Industrial Communications, emphasis in Marketing & Management
Southern Illinois University, Edwardsville 1979 — 1981
St. Mary's
Madhavi Mure Reddy's ING (formerly CitiStreet) Experience 2002 - December 2010
Job IT Manager at Florida Blue
Industry Information Technology and Services
Experience
Allstate August 2011 - September 2011
ING (Formerly CitiStreet) 2002 - December 2010
Keane Inc. 1998 - 2002
Cognizant Technology Solutions 1996 - 1998
ISIL 1994 - 1996
KSRM Engineering College 1993 - 1994
Skills
Process Improvement, SDLC, Project Management, Information Technology, Resource Management, Change Management, Technical Standards, Team Building, Analysis, Requirements Analysis, Business Analysis, IT Management, Visio, Enterprise Software, Vendor Management, Requirements Gathering, SharePoint, Software Project..., Management, Business Intelligence, Integration
Education
University of Madras
Bachelor of Technology, Computer Science & Engineering
University of Phoenix
Master of Science, Computer Information Systems
Allstate August 2011 - September 2011
ING (Formerly CitiStreet) 2002 - December 2010
Keane Inc. 1998 - 2002
Cognizant Technology Solutions 1996 - 1998
ISIL 1994 - 1996
KSRM Engineering College 1993 - 1994
Skills
Process Improvement, SDLC, Project Management, Information Technology, Resource Management, Change Management, Technical Standards, Team Building, Analysis, Requirements Analysis, Business Analysis, IT Management, Visio, Enterprise Software, Vendor Management, Requirements Gathering, SharePoint, Software Project..., Management, Business Intelligence, Integration
Education
University of Madras
Bachelor of Technology, Computer Science & Engineering
University of Phoenix
Master of Science, Computer Information Systems
Jennifer Murnin's ING (formerly CitiStreet) Experience 2004 - Present
Job Call Center Manager at CitiStreet
Industry Insurance
John Rowe's ING (formerly CitiStreet) Experience January 1996 - June 2012
Job Engagement Manager at Meteorix
Industry Computer Software
Experience
Meteorix July 2013 - Present
Meteorix July 2012 - Present
ING (formerly CitiStreet) January 1996 - June 2012
Skills
Pensions, Defined Benefit, Financial Services, 401k, Risk Management, Employee Benefits, Mutual Funds, Retirement, Relationship Management, Insurance, Investments, Securities, Asset Managment, Workday HCM Certified..., Workday Compensation..., Business Analysis, Business Requirements, Change Management, Requirements Analysis, SDLC, Vendor Management
Education
Suffolk University
Bachelor of Business Administration (B.B.A.)
Suffolk University - Sawyer School of Management
Master of Business Administration (MBA)
Meteorix July 2013 - Present
Meteorix July 2012 - Present
ING (formerly CitiStreet) January 1996 - June 2012
Skills
Pensions, Defined Benefit, Financial Services, 401k, Risk Management, Employee Benefits, Mutual Funds, Retirement, Relationship Management, Insurance, Investments, Securities, Asset Managment, Workday HCM Certified..., Workday Compensation..., Business Analysis, Business Requirements, Change Management, Requirements Analysis, SDLC, Vendor Management
Education
Suffolk University
Bachelor of Business Administration (B.B.A.)
Suffolk University - Sawyer School of Management
Master of Business Administration (MBA)
Shayne P. King's ING (formerly CitiStreet) Experience September 2007 - January 2011
Job Sr. Vendor Regulatory Compliance OnSite Specialist
Industry Information Technology and Services
Experience
Citizens Bank June 2014 - Present
Citizens Bank August 2013 - June 2014
Citizens Bank October 2011 - June 2014
ING (Formerly CitiStreet) September 2007 - January 2011
CS Investments, Inc. May 2004 - December 2010
Chapel Hill Property Mgt. LLC November 2005 - October 2010
Bay Mortgage Services/Sunset Mortgage/Gateway Funding July 2003 - September 2007
Putnam Investments June 1998 - June 2003
Skills
Risk Management, Risk Compliance, Risk Assessment, Risk Governance, Experienced Business..., Business Analysis, Project Management, OMNI, 401k, Defined Contribution, Defined Benefit, Life Cycle Assessment, Pension Administration, Mortgage Marketing, Mortgage Lending, Reverse Mortgages, Second Mortgages, Fixed Rate Mortgages, Mortgage Brokers, Residential Re-Sale, Rentals, Residential Mortgages, Rent Collection, Rent Manager, Rent to Own, Landlord, Real Estate Financing, Real Estate Investor, Real Estate Websites, Real Estate Negotiating, Vendor Management, Investment Properties, Strategy, Software Documentation, Sales, Residential Homes, Real Estate, Process Improvement, Portfolio Management, Management, Loans, Landlords, Financial Services, Financial Risk, Business Requirements, Banking, Analysis
Education
Bridgewater State University 1995 — 2000
BA, Business Management
Wareham High School 1990 — 1994
Citizens Bank June 2014 - Present
Citizens Bank August 2013 - June 2014
Citizens Bank October 2011 - June 2014
ING (Formerly CitiStreet) September 2007 - January 2011
CS Investments, Inc. May 2004 - December 2010
Chapel Hill Property Mgt. LLC November 2005 - October 2010
Bay Mortgage Services/Sunset Mortgage/Gateway Funding July 2003 - September 2007
Putnam Investments June 1998 - June 2003
Skills
Risk Management, Risk Compliance, Risk Assessment, Risk Governance, Experienced Business..., Business Analysis, Project Management, OMNI, 401k, Defined Contribution, Defined Benefit, Life Cycle Assessment, Pension Administration, Mortgage Marketing, Mortgage Lending, Reverse Mortgages, Second Mortgages, Fixed Rate Mortgages, Mortgage Brokers, Residential Re-Sale, Rentals, Residential Mortgages, Rent Collection, Rent Manager, Rent to Own, Landlord, Real Estate Financing, Real Estate Investor, Real Estate Websites, Real Estate Negotiating, Vendor Management, Investment Properties, Strategy, Software Documentation, Sales, Residential Homes, Real Estate, Process Improvement, Portfolio Management, Management, Loans, Landlords, Financial Services, Financial Risk, Business Requirements, Banking, Analysis
Education
Bridgewater State University 1995 — 2000
BA, Business Management
Wareham High School 1990 — 1994
Steven Edelman's ING (formerly CitiStreet) Experience April 2005 - May 2007
Job 401k Client Service Manager
Industry Financial Services
Experience
Bank of America Merrill Lynch June 2014 - Present
Castle Rock Innovations September 2012 - March 2013
ING June 2007 - December 2012
ING (formerly CitiStreet) April 2005 - May 2007
ING November 2003 - April 2005
BISYS 2000 - 2001
Merrill Lynch 1998 - 2000
Skills
401k, Mutual Funds, Series 6, Retirement, Customer Service, Defined Benefit, Customer Relations, FINRA Series 6, Asset Management, Sales, Relationship Management, Financial Services, Financial Advisory
Education
University of Hartford 1987 — 1991
B.A., Mass Communications
Bank of America Merrill Lynch June 2014 - Present
Castle Rock Innovations September 2012 - March 2013
ING June 2007 - December 2012
ING (formerly CitiStreet) April 2005 - May 2007
ING November 2003 - April 2005
BISYS 2000 - 2001
Merrill Lynch 1998 - 2000
Skills
401k, Mutual Funds, Series 6, Retirement, Customer Service, Defined Benefit, Customer Relations, FINRA Series 6, Asset Management, Sales, Relationship Management, Financial Services, Financial Advisory
Education
University of Hartford 1987 — 1991
B.A., Mass Communications
Caryn Alberti's ING (formerly CitiStreet) Experience 2004 - 2009
Job RFP Manager at Beeline.com, Inc. (an Adecco Company)
Industry Human Resources
Experience
Beeline.com, Inc. (an Adecco Company) 2012 - Present
Adecco Group 2009 - 2012
ING (formerly CitiStreet) 2004 - 2009
CitiStreet LLC (Now ING) 2004 - 2008
Towers Perrin 1998 - 2004
Skills
Management, Process Improvement, Management Consulting, Human Resources, Project Management, Training, Talent Acquisition, Strategy, Talent Management, Outsourcing, Sales, Call Centers, Leadership, Vendor Management, CRM, Networking
Education
Florida Southern College
BS, Marketing and Personnel Management
Southern New Hampshire University
AS, Management
Beeline.com, Inc. (an Adecco Company) 2012 - Present
Adecco Group 2009 - 2012
ING (formerly CitiStreet) 2004 - 2009
CitiStreet LLC (Now ING) 2004 - 2008
Towers Perrin 1998 - 2004
Skills
Management, Process Improvement, Management Consulting, Human Resources, Project Management, Training, Talent Acquisition, Strategy, Talent Management, Outsourcing, Sales, Call Centers, Leadership, Vendor Management, CRM, Networking
Education
Florida Southern College
BS, Marketing and Personnel Management
Southern New Hampshire University
AS, Management
Sonya Meyer's ING (formerly CitiStreet) Experience September 2006 - December 2011
Job QC Analyst III at Beeline
Industry Financial Services
Experience
Beeline January 2012 - Present
ING (formerly CitiStreet) September 2006 - December 2011
THE EDDIE HUGGINS LAND GRADING CO, LLC 2005 - 2005
PDP CAPITAL, LLC 2002 - 2005
MARKETING CONCEPTS, INC 2001 - 2002
TOWN OF JUPITER 2000 - 2001
KOPELOWITZ, SAAVEDRA & PELOSI, APA 1997 - 2000
FL DEPT OF TRANSPORTATION/FL DEPT OF REVENUE 1993 - 1997
Skills
Troubleshooting, PL/SQL, Project Implementation, Business Requirements, Systems Analysis, Data Management, Data Analysis, Software Quality..., Technical Documentation, Contract Negotiation, Legal Research, Requirements Gathering, Network Administration, Cost Estimating, Project Scoping, Business Analysis, LexisNexis, MS Office Suite, MS Project, WordPerfect, Change Management System, EditPlus/UltraEdit, SharePoint, Visual Basic, Visio, Visual Studio, Quality Center, Putty, TOAD, PVCS, Citrix, OMNI, Photoshop, Crystal Reports, WinSCP, MLS, Advanced Query Tool, Microsoft Works, Lotus Smartsuite, Linux, Autosys, ClearCase, ClearQuest, Clarity, Quicken/Quickbooks, Adobe Acrobat, HTML, VBScript, JavaScript, Oracle
Education
American InterContinental University 1999 — 2000
MIT, Information Technology
Florida Atlantic University 1994 — 1998
BS, Political Science
Atlantic Coast Institute (formerly Legal Career Institute) 1992 — 1993
Certificate, Paralegal Program
Harrisburg Area Community College 1981 — 1983
Associate of Arts, Business Management
Beeline January 2012 - Present
ING (formerly CitiStreet) September 2006 - December 2011
THE EDDIE HUGGINS LAND GRADING CO, LLC 2005 - 2005
PDP CAPITAL, LLC 2002 - 2005
MARKETING CONCEPTS, INC 2001 - 2002
TOWN OF JUPITER 2000 - 2001
KOPELOWITZ, SAAVEDRA & PELOSI, APA 1997 - 2000
FL DEPT OF TRANSPORTATION/FL DEPT OF REVENUE 1993 - 1997
Skills
Troubleshooting, PL/SQL, Project Implementation, Business Requirements, Systems Analysis, Data Management, Data Analysis, Software Quality..., Technical Documentation, Contract Negotiation, Legal Research, Requirements Gathering, Network Administration, Cost Estimating, Project Scoping, Business Analysis, LexisNexis, MS Office Suite, MS Project, WordPerfect, Change Management System, EditPlus/UltraEdit, SharePoint, Visual Basic, Visio, Visual Studio, Quality Center, Putty, TOAD, PVCS, Citrix, OMNI, Photoshop, Crystal Reports, WinSCP, MLS, Advanced Query Tool, Microsoft Works, Lotus Smartsuite, Linux, Autosys, ClearCase, ClearQuest, Clarity, Quicken/Quickbooks, Adobe Acrobat, HTML, VBScript, JavaScript, Oracle
Education
American InterContinental University 1999 — 2000
MIT, Information Technology
Florida Atlantic University 1994 — 1998
BS, Political Science
Atlantic Coast Institute (formerly Legal Career Institute) 1992 — 1993
Certificate, Paralegal Program
Harrisburg Area Community College 1981 — 1983
Associate of Arts, Business Management
Traci McKenna's ING (formerly CitiStreet) Experience June 2008 - Present
Job Sr. Project Manager, ING
Industry Financial Services
Experience
ING (Formerly CitiStreet) June 2008 - Present
ING 2008 - Present
CitiStreet 2006 - 2007
Skills
Business Requirements, Pensions, Risk Management
Education
American International College 1989 — 1991
BS, Finance
ING (Formerly CitiStreet) June 2008 - Present
ING 2008 - Present
CitiStreet 2006 - 2007
Skills
Business Requirements, Pensions, Risk Management
Education
American International College 1989 — 1991
BS, Finance
Donna Guffin's ING (formerly CitiStreet) Experience 1994 - Present
Job Facilities & Security Manager at Voya Financial
Industry Outsourcing/Offshoring
Experience
ING (formerly CitiStreet) 1994 - Present
Skills
Vendor Management, Operations Management, Team Management, Facilities Management, Team Leadership, Team Building, Security Management, Problem Solving, Negotiation, Risk Management, Customer Relations, Budgeting, Cost Reduction, Strategic Planning, Contract Management, Purchasing, Planning, Event Planning, Space Planning, Construction, Construction Management, Microsoft Office, Excel, Process Improvement, Coaching, Compliance, Budgets, Microsoft Excel, Space planning, Project Management, Performance Management, Project Planning, Program Management, Management
Education
Florida Community College at Jacksonville
ING (formerly CitiStreet) 1994 - Present
Skills
Vendor Management, Operations Management, Team Management, Facilities Management, Team Leadership, Team Building, Security Management, Problem Solving, Negotiation, Risk Management, Customer Relations, Budgeting, Cost Reduction, Strategic Planning, Contract Management, Purchasing, Planning, Event Planning, Space Planning, Construction, Construction Management, Microsoft Office, Excel, Process Improvement, Coaching, Compliance, Budgets, Microsoft Excel, Space planning, Project Management, Performance Management, Project Planning, Program Management, Management
Education
Florida Community College at Jacksonville
Bendollyn Elliott's ING (formerly CitiStreet) Experience September 2001 - April 2007
Job Financial Services Professional
Industry Financial Services
Experience
Enterprise Iron April 2007 - October 2008
ING (formerly Citistreet) September 2001 - April 2007
Massachussets Army National Guard April 1993 - April 2001
Education
University of Massachusetts Boston
B.A., Sociology
University of Phoenix
M.B.A, Global Management
Enterprise Iron April 2007 - October 2008
ING (formerly Citistreet) September 2001 - April 2007
Massachussets Army National Guard April 1993 - April 2001
Education
University of Massachusetts Boston
B.A., Sociology
University of Phoenix
M.B.A, Global Management
Cathy Howell's ING (formerly CitiStreet) Experience 1998 - May 2010
Job Retirement Plan Manager
Industry Financial Services
Experience
Montoya Financial Strategies January 2013 - Present
Kelly Services January 2011 - January 2013
ING (formerly CitiStreet) 1998 - May 2010
Bank of America September 1993 - September 1998
Skills
Project Management, Employee Benefits, Benefits Administration, Performance Management, PeopleSoft, Operations Management, Change Management, Outsourcing, Defined Benefit, Team Building, Management, Leadership, Business Process..., Call Centers, Business Process, CRM, Team Leadership, Vendor Management, Deferred Compensation, Human Resources, 401k, Insurance, Financial Services, Recruiting
Education
University of North Florida 1985 — 1987
BA, Statistics
Florida State College at Jacksonville 1982 — 1984
AA, General
Montoya Financial Strategies January 2013 - Present
Kelly Services January 2011 - January 2013
ING (formerly CitiStreet) 1998 - May 2010
Bank of America September 1993 - September 1998
Skills
Project Management, Employee Benefits, Benefits Administration, Performance Management, PeopleSoft, Operations Management, Change Management, Outsourcing, Defined Benefit, Team Building, Management, Leadership, Business Process..., Call Centers, Business Process, CRM, Team Leadership, Vendor Management, Deferred Compensation, Human Resources, 401k, Insurance, Financial Services, Recruiting
Education
University of North Florida 1985 — 1987
BA, Statistics
Florida State College at Jacksonville 1982 — 1984
AA, General
Jennifer Corr's ING (formerly CitiStreet) Experience July 2001 - July 2008
Job Registered Nurse at RADIUS SPECIALTY HOSPITAL
Industry Financial Services
Experience
RADIUS SPECIALTY HOSPITAL September 2013 - Present
Clubex Fitness & Nutrition October 2011 - August 2013
ING U.S. Retirement Services 2001 - August 2011
ING (formerly CitiStreet) July 2001 - July 2008
Putnam Investments November 2000 - July 2001
Skincare Physicians of Chestnut Hill January 2000 - November 2000
Skills
Databases, Analysis, 401k, Retirement, Management, Project Planning, Call Centers, Marketing, Investments, Sales, Human Resources
Education
Signature Healthcare / Brockton Hospital School of Nursing 2011 — 2013
RN Diploma, Nursing
Bridgewater State College 1996 — 1999
Bachelor of Arts, Communications & Theatre Arts
Massasoit Community College 1994 — 1996
Associates in Science, Criminal Justice
RADIUS SPECIALTY HOSPITAL September 2013 - Present
Clubex Fitness & Nutrition October 2011 - August 2013
ING U.S. Retirement Services 2001 - August 2011
ING (formerly CitiStreet) July 2001 - July 2008
Putnam Investments November 2000 - July 2001
Skincare Physicians of Chestnut Hill January 2000 - November 2000
Skills
Databases, Analysis, 401k, Retirement, Management, Project Planning, Call Centers, Marketing, Investments, Sales, Human Resources
Education
Signature Healthcare / Brockton Hospital School of Nursing 2011 — 2013
RN Diploma, Nursing
Bridgewater State College 1996 — 1999
Bachelor of Arts, Communications & Theatre Arts
Massasoit Community College 1994 — 1996
Associates in Science, Criminal Justice
Wallace O'Steen's ING (formerly CitiStreet) Experience January 2002 - March 2009
Job Payroll Specialist at FSV Payment Systems
Industry Accounting
Experience
FSV Payment Systems June 2012 - Present
FSV Payment Systems December 2009 - June 2012
ING (formerly CitiStreet) January 2002 - March 2009
CitiStreet September 1999 - January 2002
Skills
Access, Payroll, Account Reconciliation, Accounting, Accounts Payable, Management, Invoicing, Variance Analysis, Financial Services, Auditing, Process Improvement
Education
South Georgia College
Associate's
The University of Georgia
Bachelor's, Journalism
FSV Payment Systems June 2012 - Present
FSV Payment Systems December 2009 - June 2012
ING (formerly CitiStreet) January 2002 - March 2009
CitiStreet September 1999 - January 2002
Skills
Access, Payroll, Account Reconciliation, Accounting, Accounts Payable, Management, Invoicing, Variance Analysis, Financial Services, Auditing, Process Improvement
Education
South Georgia College
Associate's
The University of Georgia
Bachelor's, Journalism
Erik Sampayo's ING (formerly CitiStreet) Experience December 1998 - January 2011
Job Business Consultant / Business Analysis Practice Lead at CSX
Industry Information Technology and Services
Experience
CSX January 2011 - Present
ING (formerly CitiStreet) December 1998 - January 2011
Blue Cross Blue Shield of Florida June 1993 - December 1998
Skills
SDLC, Visio, Software Documentation, Testing, Project Management, Analysis, Management, Training, Outsourcing, Microsoft SQL Server, SQL, Access, Six Sigma, Business Requirements, Troubleshooting, Linux, DB2, Employee Benefits, ETL, Sales, Requirements Gathering, Software Development, SharePoint
Education
University of Central Florida 1988 — 1992
Bachelor of Science, Industrial Engineering & Management Systems
Southern Illinois University, Edwardsville
CSX January 2011 - Present
ING (formerly CitiStreet) December 1998 - January 2011
Blue Cross Blue Shield of Florida June 1993 - December 1998
Skills
SDLC, Visio, Software Documentation, Testing, Project Management, Analysis, Management, Training, Outsourcing, Microsoft SQL Server, SQL, Access, Six Sigma, Business Requirements, Troubleshooting, Linux, DB2, Employee Benefits, ETL, Sales, Requirements Gathering, Software Development, SharePoint
Education
University of Central Florida 1988 — 1992
Bachelor of Science, Industrial Engineering & Management Systems
Southern Illinois University, Edwardsville
Lisa Briggs, CEBS, SPHR's ING (formerly CitiStreet) Experience January 1994 - January 2009
Job Benefits Professional
Industry Outsourcing/Offshoring
Experience
ADP (Automated Data Processing) February 2010 - October 2012
ING (formerly Citistreet) January 1994 - January 2009
Citistreet January 2001 - January 2003
CitiStreet January 1998 - January 2000
CitiStreet January 1996 - January 1997
CitiStreet January 1994 - January 1996
Skills
Employee Benefits, Customer Service, Leadership, Pensions, Payroll, Management, Defined Benefit, 401k, Benefits Administration, Call Centers, ERISA, Outsourcing, Insurance, Deferred Compensation, CRM
Education
Rutgers University
Bachelors, American History
University of Pennsylvania - The Wharton School
CEBS, Employee Benefits
ADP (Automated Data Processing) February 2010 - October 2012
ING (formerly Citistreet) January 1994 - January 2009
Citistreet January 2001 - January 2003
CitiStreet January 1998 - January 2000
CitiStreet January 1996 - January 1997
CitiStreet January 1994 - January 1996
Skills
Employee Benefits, Customer Service, Leadership, Pensions, Payroll, Management, Defined Benefit, 401k, Benefits Administration, Call Centers, ERISA, Outsourcing, Insurance, Deferred Compensation, CRM
Education
Rutgers University
Bachelors, American History
University of Pennsylvania - The Wharton School
CEBS, Employee Benefits
Darin Piety's ING (formerly CitiStreet) Experience August 2007 - December 2011
Job Operations Customer Service Specialist at Project Horizon
Industry Human Resources
Experience
Project Horizon July 2012 - Present
ING (Formerly Citistreet) August 2007 - December 2011
ING Investment Management August 2007 - December 2011
Blue Cross Blue Shield of Florida 2004 - 2007
Convergys 2002 - 2004
NorthStar, Inc. 2001 - 2001
Pets.com 2000 - 2000
Comcast Cable 1995 - 2000
American Express Information Services (Formerly MCI) 1991 - 1995
Skills
Call Center, Benefits Administration, Outsourcing, Customer Relations, Administrative Support, Customer Service, Process Improvement, Coaching, SLA, Call Centers
Education
Indiana Wesleyan University 1988 — 1990
Business courses
Indiana University-Purdue University at Indianapolis 1985 — 1987
Business Studies
Project Horizon July 2012 - Present
ING (Formerly Citistreet) August 2007 - December 2011
ING Investment Management August 2007 - December 2011
Blue Cross Blue Shield of Florida 2004 - 2007
Convergys 2002 - 2004
NorthStar, Inc. 2001 - 2001
Pets.com 2000 - 2000
Comcast Cable 1995 - 2000
American Express Information Services (Formerly MCI) 1991 - 1995
Skills
Call Center, Benefits Administration, Outsourcing, Customer Relations, Administrative Support, Customer Service, Process Improvement, Coaching, SLA, Call Centers
Education
Indiana Wesleyan University 1988 — 1990
Business courses
Indiana University-Purdue University at Indianapolis 1985 — 1987
Business Studies
Mike Shimko's ING (formerly CitiStreet) Experience July 2008 - July 2010
Job Functional Senior Analyst at ACS, a Xerox Company
Industry Information Technology and Services
Experience
ACS, a Xerox Company August 2010 - Present
ING (formerly CitiStreet) July 2008 - July 2010
CitiStreet (formerly Wellspring Resources) April 2000 - June 2008
Wellspring Resources December 1998 - March 2000
Blue Cross Blue Shield of Florida / BAL Associates September 1998 - December 1998
GlaxoWellcome / Renaissance Worldwide October 1997 - September 1998
AT&T American Transtech (now Covergys) October 1996 - October 1997
MDNet April 1995 - October 1996
Charles J. Givens Organization February 1994 - July 1996
PiCo Enterprises March 1993 - February 1994
Education
University of Central Florida 1989 — 1993
Bachelor of Science, Industrial Engineering and Management Systems
Wofford College 1985 — 1989
Bachelor of Science, Physics
Orange Park High School 1983 — 1985
High School Diploma
Fort Pierce Central High School 1981 — 1983
ACS, a Xerox Company August 2010 - Present
ING (formerly CitiStreet) July 2008 - July 2010
CitiStreet (formerly Wellspring Resources) April 2000 - June 2008
Wellspring Resources December 1998 - March 2000
Blue Cross Blue Shield of Florida / BAL Associates September 1998 - December 1998
GlaxoWellcome / Renaissance Worldwide October 1997 - September 1998
AT&T American Transtech (now Covergys) October 1996 - October 1997
MDNet April 1995 - October 1996
Charles J. Givens Organization February 1994 - July 1996
PiCo Enterprises March 1993 - February 1994
Education
University of Central Florida 1989 — 1993
Bachelor of Science, Industrial Engineering and Management Systems
Wofford College 1985 — 1989
Bachelor of Science, Physics
Orange Park High School 1983 — 1985
High School Diploma
Fort Pierce Central High School 1981 — 1983