Inktel Company
Industry: Media company
DescriptionInktel is a global outsourcer of business services and direct marketing services, including fulfillment and call center services, but also including other services such as direct mail/Lettershop, e-commerce, data management, social media and graphic design. Headquarters: Miami, FL Founded: 1997 Area served: World Type of business: Privately held company
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Inktel Employees
Faithful Ink January 2014 - Present
Inktel April 2012 - March 2013
Sears Holdings Corporation January 2011 - January 2012
Sign a Rama October 2007 - April 2008
Skills
Advertising, Social Media, Graphic Design, Photoshop, Screen Printing, Heat Transfer, Digital Printing, Logo Design, Customer Satisfaction, Customer Service, Customer Oriented, Friendly Personality, Social Media Marketing, Typography, Magazine Design, CD covers, Small Business, Flyers, Apparel, Apparel Design, Apparel Printing, Microsoft Word, PowerPoint, Microsoft Office, Microsoft Excel, Adobe Creative Suite, InDesign, Illustrator, Photography, Sales, Facebook, Social Networking, Web Design, Digital Media, Corporate Branding, Outlook, Brand Development, Graphics, Team Leadership, Business Cards, Image Manipulation, Digital Illustration, Branding, Pre-press, Vector Illustration, Layout, Mac, Brochures, Posters, Packaging
Education
Broward College 2014 — 2015
Associate of Science (A.S.), Graphic Design
Miami Dade College 2008 — 2010
Associates in Science, Graphic Arts
Hialeah Sr. High School 2003 — 2007
Communications & Digital Technology, Graphic Design & Printing
Comunidad de Madrid September 2015 - Present
Kumon March 2014 - Present
Calvin Klein February 2014 - May 2014
Sukyo Mahikari - North American Region June 2013 - December 2013
Inktel July 2011 - May 2013
MADO Healthcare Centers June 2012 - July 2012
By the Strand Salon May 2010 - August 2010
Kumon October 2006 - August 2008
Skills
Event Planning, Event Management, Stage Management, Time Management, Spanish, Translation, Spanish/English..., Teaching Writing, Teaching Reading, Creative Writing, Customer Service, PowerPoint, Acting, Dance, Social Networking, Interviews, Fundraising, Proofreading, Microsoft Excel, Office Management, Sales, Microsoft Office 2007, Microsoft Office
Education
CIEE 2015 — 2015
150-hour TEFL certification, Teaching English as a Foreign Language
Flagler College 2007 — 2011
Bachelor's Degree, Psychology and Theatre Arts
University Center for the Performing Arts
Dance
University Center for the Performing Arts
Dance
Inktel March 2013 - Present
iGrabit, Inc July 2012 - Present
Doctor Diabetic Supply, Inc March 2009 - March 2013
Doctor Diabetic Supply, Inc August 2007 - March 2009
Doctor Diabetic Supply, Inc August 2005 - August 2007
Oxidev, Inc November 2004 - August 2005
Cotton & Company June 2004 - November 2004
Skills
IT Strategy, IT Management, Entrepreneurship, Product Development, Project Management, Vendor Management, Disaster Recovery, Software Development, Data Warehousing, Integration, User Experience, Cloud Computing, Data Center, Business Intelligence, Solution Architecture, Enterprise Architecture, Software Development..., Storage Area Networks, Enterprise Software, Business Strategy, System Architecture, Servers, Architectures, Strategic Thinking, Business Process..., Software Product..., Architecture, Analytical Reasoning, Problem Solving, Direct to Consumer, SDLC, Management, Leadership
Education
Florida International University 2007 — 2008
MS, MIS
Florida Atlantic University 2002 — 2005
BS, Computer Science
Embraer May 2013 - Present
Inktel March 2012 - April 2013
Early Childhood Ministry August 2010 - March 2012
Law office of Dean H. Freeman August 2009 - September 2010
Skills
Aviation, Microsoft Office, Microsoft Word, PowerPoint, Aerospace, Team Leadership, Customer Service, Training, Microsoft Excel, Social Networking, Aircraft, Aircraft Maintenance, Continuous Improvement, ADP Payroll, Internet, Tutoring, Typing, Childcare, Translation, Front Office, Receptionist Duties, Airworthiness, Spanish Translation, Spanish Teaching, Conference Organization
Education
Broward Community College 2009 — 2013
Associate's degree, Clinical Child Psychology
Coral Springs High School 2004 — 2008
Diploma, General Studies
Finotex April 2012 - Present
Inktel March 2010 - April 2012
Skills
Marketing Strategy, Microsoft Office, Customer Service, Marketing Communications, Marketing, Microsoft Excel, Merchandising, Fashion, Sales Management, Sales, New Business Development, Product Development, Retail, Microsoft Word, Negotiation, Photoshop, PowerPoint, Market Research, Account Management, English, Customer Satisfaction
Education
Keiser University-Ft Lauderdale 2011 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, Marketing
Dade Christian School 2000 — 2006
High School Diploma
MEC July 2015 - Present
LAN Airlines April 2013 - July 2015
Lion Fuse Digital Media January 2012 - April 2014
Inktel February 2012 - August 2012
Interconexión Electrica S.A. January 2011 - December 2011
Skills
Marketing, Online Marketing, Marketing Strategy, Digital Marketing, Social Media Marketing, Business Development, Market Research, Advertising, Social Networking, Online Advertising, Digital Media, SEM, Social Media, Entrepreneurship, Spanish, SEO, Photoshop, Portuguese, Marketing Research, Sales Management, Web Marketing, Leadership, Management, Project Management, Email Marketing, Direct Marketing, Marketing Management, Brand Management, Marketing Communications, Time Management, Integrated Marketing, Public Relations, Product Management, Competitive Analysis, CRM, Analytics, Strategy, Google Analytics, Brand Development, E-commerce, Budgets, Retail, Lead Generation, Google Adwords, Event Management, Digital Strategy, PPC Bid Management, Affiliate Marketing, Media Planning, Google Adwords...
Education
New York University 2014 — 2015
Certificate in Digital Marketing
Florida International University - College of Business Administration 2007 — 2012
Bachelor's Degree
Federal Wage & Labor law Institution February 2013 - Present
KPM & Consulting March 2012 - Present
Interactive Response Technologies, Inc 2009 - 2012
Aegis May 2006 - July 2009
Results Inbound/Outbound Solutions January 2002 - April 2006
Inktel 2003 - 2004
Dakotah Direct / West Corp December 1999 - December 2000
Time Customer Service June 1989 - December 1999
Skills
Program Management, Account Management, Direct Sales, Small Business, Call Center, Customer Service, Collections, Cold Calling, Leadership Development, Sales Operations, TQM, Publications, Morale, Attrition Reduction, Workforce Management, Telemarketing, Customer Experience, Operations Management, Sales, Team Building, Coaching, B2B, Training, Performance Management, CRM, Telecommunications, Team Leadership, Management, IVR, Sales Management, Leadership, Vendor Management, Team Management, Recruiting, New Business Development, Contact Centers, Inbound Marketing, Customer Satisfaction, Outsourcing, Call Center Development, Customer Retention, Quality Assurance, Business Development, ACD, Financial Services, Budgets, Human Resources, Employee Relations, Investments, Call Centers
Education
Middlebury College 1984 — 1985
graduate, Business & Lythography
Amazon Web Services June 2015 - Present
Final Hire, Inc. November 2014 - Present
Citrix July 2012 - November 2014
Inktel February 2012 - June 2012
PCM February 2008 - December 2011
Covidien March 2006 - February 2008
MoreDirect, Inc. December 2001 - March 2006
The Mullings Group 1998 - 2001
Skills
Talent Acquisition, Recruiting, Human Resources, Executive Search, Technical Recruiting, Sales, Leadership, Sales Process, Interviews, Business Development, Enterprise Software, Strategic Sourcing, SDLC, Social Networking, Management, Building Relationships, Business Networking, Business Strategy, Negotiation, Healthcare, Strategic Leadership, Budgets, Client Development, Business Process..., Medical Devices, Relationship Development, Hiring Practices, Onboarding, Full-cycle Recruiting, Field Sales, Medical Device Sales, Closing Deals, Professional Networking, Talent Selection, Interviewing, Customer Acquisition, Budget Management, Physician Relations, Sales Recruitment, Recruitment/Retention, Topgrading, Social Media, Executive Sales..., Global Talent..., Inspiring Leadership, Collaborative Leadership, Team Building, Talent Pipelining, Leading Change, Mentoring New Hires
Education
St. John's University 1993 — 1997
BS, Sports Management/Business
St. Francis Prep 1989 — 1993
Disney's Friends for Change Miami August 2012 - Present
Joey Magnum LLC May 2012 - Present
Law Offices December 2008 - Present
Inktel 2007 - 2008
Skills
Office Administration, Bilingual, Marketing, Management, Fundraising, Inventory Management, Human Resources, Sales, Event Planning, Recruiting, PowerPoint, Invoicing, Customer Service, Nonprofits, Social Networking, Call Centers, Public Speaking, Data Entry, Microsoft Word, Team Building, Outlook, Customer Satisfaction, Microsoft Office
Education
Miami Dade College 2006 — 2012
Bachelors, Business: Supervision & Management, 3.2
ADT February 2013 - Present
AT&T August 2008 - February 2013
Enterprise Rent-A-Car December 2005 - August 2008
American Airlines May 2005 - December 2005
BrandsMart USA May 2004 - April 2005
UPS December 2003 - March 2004
Inktel September 2003 - February 2004
Yum! Brands June 2001 - October 2003
Skills
Customer Service, Networking, Troubleshooting, Negotiation, Insurance, Invoicing, Customer Satisfaction, Telecommunications, Microsoft Office, Access, Team Leadership, Outlook, Sales, Computer Hardware, System Administration, Call Centers, Software Documentation, Technical Support, Software Installation
Education
Devry 2003 — 2005
AS, Computer information System
Miami Dade College
B.S, Computer Information Systems
Broward College August 2014 - Present
Tek-Solutions Group January 2013 - Present
Miami Dade College February 2013 - Present
Inktel September 2012 - January 2013
Saint Brendan High School January 2000 - September 2012
PC Rescue of South Florida January 1992 - December 2004
Miami Dade College January 1993 - December 1999
Miami Dade College January 1993 - January 1998
Skills
Network Security, Network Administration, Network Design, Routers, Astaro, Firewalls, HP Procurve, Cisco IOS, VPN, Network Load Balancing, WAN, Wireless Networking, Computer Network..., Computer Security, Barracuda Spam Firewall, IT Operations, Dell PowerEdge Servers, Sonicwall, Watchguard, bloxx, HP Servers, IT Management, System Administration, iOS, Casper Suite, Microsoft Exchange, Microsoft Servers, Linux, Active Directory, Computer Hardware, Computer Software..., Analysis, Windows, Budgets, Help Desk Support, Microsoft Office, Google Apps, Networking, Windows 7, Public Speaking, Integration, Security, Customer Service, Project Management, Windows Server
Education
Nova Southeastern University 2010 — 2012
Masters in Information Technology, Computer and Information Systems Security/Information Assurance
Florida International University 2006 — 2008
Bachelor's degree, Psychology
Miami Dade College 1992 — 1995
Associate's degree, Education
4INFO November 2014 - Present
LSN Mobile August 2013 - September 2014
NBC Universal - Telemundo May 2006 - July 2013
Telemundo Media, a division of NBCUniversal May 2006 - July 2013
Adlink 2003 - 2006
WorldLink Media 2002 - 2003
Inktel 1999 - 2002
Univision Communications Inc. 1996 - 1999
Katz Media Group 1991 - 1996
Skills
Building Strong..., Partnership-building, Partnership Marketing, Long-term Customer..., Revenue & Profit Growth, Sales & Marketing..., Strategic Planning for..., Divisional Management, Leadership Mentoring, Television, Direct Marketing, Entertainment, Strategy, Competitive Analysis, Strategic Planning, Marketing, Brand Development, Digital Media, Advertising Sales, New Media, Radio, Digital Strategy, Marketing Strategy, Media Buying, Mobile Marketing, Strategic Partnerships, Digital Marketing, Integrated Marketing, Customer Insight, Media Planning, Broadcast, Advertising, New Business Development, Leadership, Interactive Marketing, Online Advertising, Sales, Content Strategy, Mobile Advertising, Online Marketing, Social Media Marketing, Relationship Marketing, Radio Advertising, Brand Management, Management
Education
University of Rhode Island
Bachelor of Science in Business Administration/Marketing
Stateside BPO June 2013 - Present
StatesideBPO June 2013 - Present
Inktel May 2010 - June 2013
Sun-Sentinel April 1999 - February 2008
Computer City March 1998 - April 1999
Skills
Direct Marketing, Telemarketing, Direct Mail, Social Media Marketing, Brand Loyalty, Advertising, Call Center, Account Management, Customer Experience, Marketing, Customer Retention, Customer Service, Customer Acquisition, Online Advertising, Order Fulfillment, Operations Management, CRM, Email Marketing, Customer Engagement, SEO, Instructor-led Training, Business Coaching, Curriculum Design, Sales Management, Business Process..., Strategic Financial..., Call Centers, Team Building, Process Improvement, Team Leadership, Strategic Planning, Strategy, Call Center Development, Leadership, Financial Planning, Leadership Development, Contract Negotiation, Employee Training, Cross-functional Team..., Contract Management, Start-ups, Program Launch
Education
Broward Community College
Associate of Arts (A.A.), Business Administration, Management and Operations
Florida Atlantic University
Bachelor of Applied Science (B.A.Sc.), Secondary Education and Teaching
United States Postal Service July 2015 - Present
United States Postal Service July 2014 - July 2015
Korea Adolescent Mentoring Program April 2013 - July 2014
Fulbright Korea July 2012 - July 2014
KAIST February 2013 - March 2013
University of Miami August 2010 - June 2012
Inktel May 2011 - August 2011
internships.com April 2011 - June 2011
Calling Canes January 2009 - January 2010
Skills
Teaching, PowerPoint, SPSS, Fundraising, Microsoft Word, French, Microsoft Excel, Haitian Creole, Minitab, Word, Excel, Access, AutoCAD, C++, Photoshop, Lithium, Social Media, Microsoft Office, Marketing, Event Planning, Public Speaking, Facebook, Research, Social Networking
Education
University of Miami 2008 — 2012
BBA, International Finance & Marketing, Sociology
Korea University
Korean Language and Literature
Sophia University
Study Abroad
Bupa October 2014 - Present
Leon Medical Centers June 2014 - October 2014
AHI Software/now Relay Health March 2012 - May 2014
Assurance Management 2011 - 2012
Florida National University 2010 - 2011
Florida Career College 2009 - 2010
Advanced Title Solutions 2006 - 2008
The Walt Disney Company September 2004 - May 2006
Inktel 2006 - 2006
Skills
Corporate Training, Customer Service, Management, Human Resources, Instructional Technology, Training, Recruiting, Sales, Microsoft Office, Event Planning, Marketing, Training Facilitation, Training Programs, Training Management, Human Resource..., Call Center..., Call Center, College Recruiting, Planning & Execution of..., Travel Sales, Resume Writing, Screening Resumes, Interview Skills, Interview Skills..., Telephone Interviewing, Hiring Employees, Mass Hiring, Staff Development, Adult Education, Public Speaking, Presentation Development, Presenting to Clients, Student Affairs, Enrollment Management, Admissions, Team Building, Social Media, Call Centers, Policy, Team Leadership, Employee Training, Leadership, Career Development, Interviews, Time Management, Coaching, Spanish, Career Counseling, Teamwork, Leadership Development
Education
Florida International University 2000 — 2002
Public Relations
St. Brendan
St. Brendan
david fairchild
Calvin Klein February 2014 - Present
Maiden Form Inc February 2012 - January 2014
HH Advertising April 2010 - February 2011
Inktel September 2009 - April 2010
Skills
Customer Service, Data Entry, Telephone Skills, Sales, Event Planning, Photoshop, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Time Management, Customer Satisfaction, Cashiering, Retail
Education
Florida International University 2013 — 2015
Bachelor's degree, Biology/Biological Sciences, General
Miami Dade College 2009 — 2013
Associate's degree, Biology/Biological Sciences, General
United collection bureau June 2012 - Present
united collection bureau June 2012 - Present
Inktel 2010 - 2011
Broward County Schools 2008 - 2010
Skills
Telecommunications, Microsoft Office, Microsoft Excel, Customer Service, Strategic Planning, Team Leadership, Negotiation, Windows, Typing, Sales, Inbound Marketing, Outbound Marketing, Microsoft Word
Education
Broward Community College 2008 — 2010
Associate of Arts (AA), Elementary Education and Teaching
Inktel December 2011 - Present
University of Miami August 2007 - May 2011
Phelps Dodge International Corporation June 2006 - December 2006
Pan Rajdhevee Group Public CO., LTD June 2002 - July 2004
ISONET CO., LTD., June 2001 - May 2002
Skills
C++, Data Mining, Java, JavaScript, Linux, Microsoft SQL Server, MySQL, Project Management, SQL, Software Development, .NET, Visual Studio, C#, Web Services, XML
Education
University of Miami 2007 — 2011
PhD, Computer Engineering
The University of Texas at Dallas 2004 — 2005
M.S., Information Technology and Management
Chulalongkorn University 1997 — 2001
B.S., Statistics, Major in Information Technology for Business
Inktel June 2013 - Present
Mary Kay Idependent Consultant October 2011 - Present
Love Tabernacle February 2004 - Present
Ben Gamla Charter August 2008 - November 2009
After School Programs, Inc. August 2007 - August 2008
Target August 1998 - August 2003
Skills
Typing, Phone Etiquette, Money Handling, Data Handling, Errands, Event Planning, Hospitality, secretary, Childcare, Inventory Control, Clerical Skills, Message Taking, Computer-literate..., Work Without Supervision, Well Mannered, Get Along Well with..., Enjoy New Challenges, HIPAA, Customer Service, Data Entry, Telephone Skills, Customer Satisfaction, Software Documentation, Critical Thinking, Appointment Scheduling, Medical Terminology, Administration, Access, Cpr Certified, Training, Facebook, Microsoft Word, Fax, Office Management, Office Equipment, Filing, Copying, Administrative..., Microsoft Excel, Clerical Work, Money, Outlook, Resume Writing, Social Networking, PowerPoint, Supervisory Skills, Benefits Administration, Team Building, 10 Key, Multi-line Phone
Education
Florida Career College-Miami 2014 — 2015
Medical/Health Management and Clinical Assistant/Specialist
Strayer University-Florida 2013 — 2015
Bachelor's degree, Business Administration and Management, General
Broward Community College 2007 — 2009
AA, Business Administration
Balloon experts October 2013 - Present
Starbucks May 2013 - November 2013
Walgreens August 2012 - October 2012
Inktel November 2011 - July 2012
Gap Inc./Old Navy October 2006 - January 2011
Skills
Customer Service, Sales, Microsoft Office, Cashiering, Data Entry, Retail, Customer Experience, Telephone Skills, Retail Sales, Spanish, Merchandising, Loss Prevention, Cash Register, Fashion, Apparel, Friendly Personality, People Skills, Research, Data Analysis, Customer Retention, Visual Merchandising, Team Leadership, Inventory Management, PowerPoint, Time Management, Event Planning, Inventory, Clerical Skills, Team-oriented, Highly detail oriented, Always Punctual, Merchandise, Call Centers, Profit, Outlook, Microsoft Word, Cash Handling Experience, Phone Etiquette, Store Operations, Teamwork
Education
Nova Southeastern University 2012 — 2014
Miami Dade College 2007 — 2011
Associate of Arts (A.A.), Biology, General
hialeah high school 2003 — 2007
Alorica March 2014 - Present
FirstService Residential December 2012 - December 2013
FirstService Residential August 2012 - December 2012
FirstService Residential May 2012 - August 2012
Inktel July 2011 - February 2012
Global Response October 2010 - January 2011
DialAmerica June 2009 - November 2009
Malcolm Pirnie, Inc. June 2004 - February 2007
Skills
Team Leadership, Customer Service, Customer Satisfaction, Process Improvement, Call Centers, Human Resources, Workforce Management, Schedules, Forecasting, Analytics, Adherence, Leadership, Operations Management, Strategic Planning, Team Building, Real Time, Quality Assurance, Client Liaison, NICE, IEX, Administrative..., Executive..., GMT Planet
Education
Charles W. Flanagan High School 1998 — 2000
Diploma, General Studies
Broward Community College
N/A, Business Administration and Management, General
CaptionCall April 2014 - Present
EmblemHealth July 2013 - Present
Gems Equipments Ltd January 2013 - Present
The Training Associates March 2012 - Present
Inktel September 2012 - December 2012
NEW July 2004 - December 2011
Wireless Retail 2003 - 2004
Skills
Training, Employee Training, Blended Learning, Leadership Development, Team Building, Call Centers, Instructor-led Training, Customer Satisfaction, Training Delivery, Leadership, Retail, Sales, Customer Service, Marketing, Management, Coaching, Customer Retention, Interviews, Performance Management, Employee Relations, Human Resources, Recruiting, Organizational..., Talent Management, Onboarding, Workshop Facilitation, Talent Acquisition
Education
College of The Bahamas
Management Techniques
Georgia Southern University
Bachelor's degree, Parks, Recreation and Leisure Studies
Assurant Solutions December 2014 - Present
Fusion, an ABC - Univision Joint-Venture July 2014 - September 2014
Inktel June 2013 - June 2014
University of Miami Marketing Department August 2011 - May 2013
MasterCard June 2012 - August 2012
Belk December 2010 - February 2011
University of Miami Marketing Department September 2009 - November 2010
Skills
PowerPoint, Microsoft Office, Social Media, Spanish, Data Analysis, Microsoft Excel, Research, Facebook, Public Speaking, Microsoft Word, Event Planning, SPSS, Public Relations, Marketing Research, Editing, Market Research, Marketing, Sales, Management, Leadership, Customer Service, Leadership Development, Time Management, Teamwork, Marketing Communications, Outlook, Fundraising, Nonprofits, Community Outreach, Team Leadership, Coaching, Windows, Customer Experience, Networking, Employee Training, Market Analysis, Technical Writing, Call Centers, Integrated Marketing, Copy Editing
Education
University of Miami - School of Business 2009 — 2013
Bachelor of Business Administration (B.B.A.), Marketing and Management
University of Sydney 2011 — 2011
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
The Keyes Company April 2013 - Present
Keyes Company Realtors 2013 - 2013
MultiView May 2011 - September 2012
Supermedia September 2010 - May 2011
AT&T Advertising Solutions February 2009 - September 2010
QuestCorp Media Group Inc January 2002 - November 2008
Inktel January 1999 - December 2001
Keyes Company Realtors June 1995 - January 1999
Dolphin Cruise Line December 1990 - June 1995
Skills
Microsoft Excel, PowerPoint, Photoshop, Teaching, Advertising, Account Management, Marketing, Online Advertising, Sales, SEO, Social Media Marketing, Strategic Partnerships, Selling, Cold Calling, Salesforce.com
Education
Miami Dade College
Ramah Day Camp in Nyack July 2015 - August 2015
Masa Israel Journey August 2014 - June 2015
University of Miami May 2013 - May 2014
Deloitte December 2012 - May 2013
Deloitte March 2012 - December 2012
Inktel January 2011 - March 2012
TestTakers February 2008 - November 2010
Catalyst Miami July 2010 - September 2010
Skills
Recruiting, Onboarding, Talent Acquisition, Talent Management
Education
University of Miami 2013 — 2014
Postbaccalaureate Premedical Certificate
Université Paris-Sorbonne 2010 — 2010
French Language and Art History
Columbia University in the City of New York 2007 — 2010
Bachelor of Arts, French and Francophone Studies, Art History focus
New World School of the Arts 2003 — 2007
High School Diploma
Florida Hospital February 2014 - Present
Sanford Brown Institute September 2009 - December 2012
Kaplan University June 2007 - August 2009
Inktel June 2006 - June 2007
Pan American Lending Group January 2005 - June 2006
Arise Virtual Solutions Inc. November 2004 - June 2005
Skills
Wellness Coaching, Fitness, Nutritional Counseling, Personal Training, Fitness Training, Lifestyle Coaching, Exercise Physiology, Health Promotion, Strength Training, Sports Nutrition, Nutrition Education, Weight Training, Toning, Weight Management, Supplements, Cpr Certified, Certified Group..., Zumba, Fitness Instruction, AED, Team Leadership, Organization, Admissions, Customer Service, Time Management, Sales Presentations, Interpersonal..., Office Administration, Collaborative Problem..., Fast Learner, Training, Staff Development, Employee Training, Adult Education, Leadership, Retaining Customers, Resume Writing, Career Development, Career Counseling, Wellness, CampusVue, Group Training, Teaching, Leadership Development, Conflict Resolution, Student Affairs, Higher Education, Enrollment Management, Academic Advising, E-Learning
Education
Seminole Community College
Organizational Communication, General
Fashion Snoops August 2015 - Present
Powa Technologies August 2014 - August 2015
OrderGroove, Inc. October 2012 - June 2014
Inktel July 2011 - August 2012
Avaya August 2010 - July 2011
Skills
Salesforce.com, Marketing, Strategic Planning, Customer Retention, Email Marketing, Analytics, Digital Marketing, Online Advertising, SaaS, Account Management, Online Marketing, Marketing Strategy, E-commerce, Start-ups
Education
Ohio Wesleyan University 2006 — 2010
Bachelor of Arts, Sociology and Anthropology
Inktel November 2012 - Present
Regions Security Services, Inc. June 2012 - September 2012
The Church of Jesus Christ of Latter-day Saints January 2010 - December 2011
Ivans Auto Repair Shop March 2008 - November 2009
Skills
Customer Service, Sales, Assistants, Volunteering, Non-profits, Telecommunications, Microsoft Office, Event Management, Student Affairs, Building Relationships
Education
Santa Fe Community College 2012 — 2013
Everglades High School
High School Diploma
Broward College
Associate, Art; Business Management; Entrepreneurship
Progressive Home Health Services, Inc. October 2013 - Present
Inktel May 2009 - February 2014
Noven Pharmaceuticals April 2004 - January 2008
American Heritage Insurance Services March 2003 - April 2004
Skills
Financial Reporting, Accounting, Forecasting, QuickBooks, Accounts Receivable, Customer Service, Team Building, Accounts Payable, Cost Accounting, Financial Accounting, Analysis, Account Reconciliation, Management, Budgets, Invoicing, Access, Finance, Microsoft Excel, Payroll, Account Management, Leadership, Strategic Planning, Human Resources, Process Improvement
Education
Florida International University
Bachelor of Arts (B.A.), English
Miami Dade College
Associate's degree, Accounting
Coral Reef High School 1998 — 2002
Cloudmit January 2012 - Present
Ace Hardware 2002 - Present
GoldenTech January 2002 - January 2013
Fire Pepper 2012 - 2012
Sullivan and Cromwell January 1999 - January 2002
Inktel January 1998 - January 1999
DIGIS Inc January 1997 - January 1998
Apalachee Center for Human Services January 1996 - January 1997
Apalachee Center for Human Services January 1995 - January 1996
Skills
jQuery, Joomla, Web Development, ASP, Visual Basic, Microsoft SQL Server, MySQL, Leadership, Programming, JavaScript, JScript, CSS, XML, Business Analysis, Program Management, Team Building, Operations Management, Strategic Planning, Budgets, Web Project Management, Web Design, PHP, HTML 5, Executive Management, Executive Development, Linux, VB.NET, ASP.NET, Visual Studio, PHP4/5, AJAX, Mootools, XSL, XSLT, Access, Adobe Fireworks, Photoshop, Search Engine..., Virtuemart, Magento, osCommerce, CodeIgniter, MVC, Object Oriented..., Web Marketing, Web 2.0
Education
Keiser University 1997 — 1999
Bachelor of Science (B.S.), Computer Programming, Specific Applications
Florida State University 1992 — 1996
Bachelor of Science, Business Psychology
Florida State University 1991 — 1996
Bachelor of Science (B.S.), Business Psychology
coral springs high 1987 — 1991
Bachelor of Science (B.S.), Computer Science
Leading Miami Inc. January 2010 - Present
Popdeem May 2015 - August 2015
RedCup June 2013 - December 2014
J.P. Morgan May 2014 - August 2014
Inktel June 2012 - August 2012
Skills
Leadership Development, Team Leadership, Project Management, Nonprofits
Education
Wharton Business School 2012 — 2016
Bachelor of Science in Economics, Entrepreneurial Management
The Goodyear Tire & Rubber Company July 2014 - Present
Inktel December 2012 - July 2014
InnoSource May 2012 - December 2012
InnoSource November 2010 - May 2012
Skills
Client Relations Skills, Conducting Interviews, System Monitoring, Personnel Management, Reporting & Analysis, Performance Reporting, Customer Service..., Call Centers, Leadership, Time Management, Sales, Sales Management
Education
Muskingum College 2005 — 2009
Bachelor's degree, Business/Commerce, General, 3.0
Lumos Consulting Group January 2011 - Present
Inktel July 2007 - May 2010
Numind Software Systems May 2005 - August 2006
Skills
C#, .NET, SQL, T-SQL, Microsoft SQL Server, Entity Framework, ASP.NET MVC, ASP.NET Web API, ASP.NET, MySQL, Silverlight, HTML + CSS, WCF, WPF, SSIS, SSRS, Linux, Amazon Web Services, Web Development, LINQ, Web Services, SOA, jQuery, HTML5, JavaScript
Education
Florida International University 2005 — 2007
B.S., Computer Science
Miami Dade College 2003 — 2005
A.A., Computer Science
Randstad Technologies US February 2014 - Present
Randstad Technologies US May 2013 - Present
Cross Country Home Services July 2007 - February 2013
IRT (AIG Program) February 2005 - July 2007
Inktel June 2003 - December 2004
Skills
Call Centers, Customer Retention, Account Management, Team Building, Direct Marketing, Customer Service, Lead Generation, Analytics, Sales Management, Customer Satisfaction, Process Improvement, Customer Experience, Call Center, Business Analysis, Sales, Marketing, Forecasting, CRM, Sourcing, Quality Assurance, Recruiting, Human Resources, Management, Strategy, Business Development, Strategic Planning, Leadership, Insurance, Training, Cross-functional Team..., Coaching, Program Management, Vendor Management, Team Leadership, New Business Development, Product Management, Salesforce.com, Business Process..., Outsourcing, Contract Negotiation, Operations Management, Team Management, Performance Management, P&L Management, Analysis, Budgets, Direct Sales, Change Management, Business Intelligence, Telecommunications
Education
Western Governors University 2010 — 2012
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Broward Community College
Ecommexcorp June 2005 - June 2005
ecommexcorp 2002 - 2003
inktel 2000 - 2001
inktel 2000 - 2001
Education
Aga Khan University 1988 — 1992
BS, BUSINESS
Knights of Columbus July 2014 - Present
Knights of Columbus May 2015 - May 2015
Appleone Chicago Illinois January 2014 - May 2014
Salem Group Chicago, IL November 2013 - December 2013
Informis Health Systems 2013 - 2013
Inktel October 2010 - July 2012
Inktel January 2010 - January 2012
Inktel 2010 - 2012
Inktel 2010 - 2011
Wal-mart Stores September 2008 - May 2010
Skills
Customer Service, Customer Satisfaction, Call Center, Retail, Customer Experience, Inventory Management, Brand Loyalty, Data Entry, Call Centers, New Business Development, Customer Retention, Teamwork, Fundraising, Fundraisers, Nonprofits, Microsoft Excel, 10 Key, Microsoft Word, Proofreading, Leadership
Education
DePaul University 1971 — 1975
Bachelor of Science (BS), Business/Commerce, General
gordon tech chicago il 1966 — 1970
DePaul University
Bachelor of Science, Business Administration
Motorola University
Bachelor of Commerce (B.Com.), Business Administration and Management, General
M&N HR Solutions March 2013 - Present
Magnolia Properties July 2015 - Present
Inktel February 2010 - March 2013
Brentwood Property Group March 2003 - February 2010
Inktel August 2001 - March 2003
Precision Response Corporation 1997 - 2001
Skills
Employee Relations, Recruiting, Human Resources, Employee Benefits, Benefits Administration, Training, Payroll, Employment Law, Labor Relations, Direct Marketing, Talent Acquisition, Negotiation, Onboarding, Applicant Tracking..., Talent Management, Performance Management, Organizational..., Employee Engagement, Policy, HRIS, HR Consulting, College Recruiting, Interviews, HR Policies, Customer Retention, Sourcing, Organizational..., Management, Conflict Resolution, New Hire Orientations, Personnel Management, Call Centers, Employee Training, Coaching, Hiring, Leadership Development, Temporary Placement, Time Management, Leadership, Executive Search, Internet Recruiting, Team Building, Workforce Planning
Education
Truman State University
Bachelors, English Communications
Truman State University
Benenson Strategy Group May 2014 - Present
Buena Vista Digital Partners January 2013 - May 2014
Inktel March 2011 - May 2014
Haute Living Magazine August 2006 - March 2011
Admarde Solutions 2006 - 2006
Skills
Graphic Design, Creative Direction, Adobe Creative Suite, InDesign, Web Design, Photoshop, Illustrator, Art Direction, Advertising, Typography, Dreamweaver, Brand Development, Corporate Identity, Corporate Branding, Direct Mail, Graphics, Logo Design, WordPress
Education
Rochester Institute of Technology 2001 — 2005
BFA, Visual Media
Transition, Inc. 2008 - 2011
Inktel April 2007 - February 2008
Skills
Microsoft Office, Microsoft Excel, Problem Solving, Program Management, Team Building, Team Leadership, Staff Development, Policy Analysis, Investigative Reporting, Sustainability, Records Management, Priority Management, Organization &..., New Hire Orientations, Defining Requirements, Corrective Actions, Coping, Managing Deadlines, Administrative..., Business Development, Community Outreach, Customer Service, Coordination, Grant Writing, Internet, Invoicing, Key Performance..., Knowledge Management, Leadership, Non-profits, Contract Negotiation, Office Management, Strategic Planning, Quality Assurance, Quality Auditing, Restructuring, Recruiting, Relocation, Transportation, Windows, Writing, Youth Development, Youth Mentoring
Education
Florida International University 2006 — 2008
Masters of Science, Criminal Justice/Law Enforcement Administration
Florida International University 2003 — 2006
Bachelor of Science, Criminal Justice
Miami Dade College 2001 — 2003
Associate of Arts (A.A.), Criminal Justice
Inktel June 2010 - March 2011
Talk2Rep October 2008 - September 2009
The Answer Group October 2007 - May 2008
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Photoshop, Customer Service, Research, Social Media, HTML, Java, Public Speaking, Teamwork, Windows, English
Education
ITT Tech - Breckinridge School of Nursing 2012 — 2014
ITT Technical Institute-Indianapolis 2012 — 2014
Cardinal Gibbons High School 2000 — 2004
High School Diploma
Urgent Med December 2013 - Present
Inktel 2010 - Present
Education
Everest University-Brandon
Associate of Science (A.S.), Medical Insurance Billig and Coding
TMS Health, a Xerox Company March 2011 - Present
Office Depot May 2008 - March 2011
Influent Inc May 2004 - April 2008
Inktel March 2003 - May 2004
SITEL Corporation December 2001 - March 2003
Bisk Education February 2000 - December 2001
Time Customer Service November 1998 - February 2000
Sturner & Klein August 1997 - November 1998
SITEL Corporation October 1993 - July 1997
United States Air Force October 1985 - September 1993
Skills
Call Centers, Account Management, Strategic Planning, BPO, Team Building, Sales Management, Customer Service, Sales, Sales Operations, Outsourcing, Vendor Management, Process Improvement, CRM, Management, Operations Management, New Business Development, Business Development, Team Leadership, Telecommunications, Business Strategy, Performance Management, B2B, Telemarketing, Budgets, Program Management, Training, Recruiting, Customer Experience, Customer Retention, Selling, Solution Selling, Workforce Management, Leadership, Customer Satisfaction, Strategy, Cross-functional Team...
Education
Community College of the Air Force 1985 — 1987
Associate Degree, Financial Management
University of Maryland University College 1982 — 1983
Business Administration and Management, General