Inktel Direct
Industry: Media company
DescriptionInktel is a global outsourcer of business services and direct marketing services, including fulfillment and call center services, but also including other services such as direct mail/Lettershop, e-commerce, data management, social media and graphic design. Headquarters: Miami, FL Founded: 1997 Area served: World Type of business: Privately held company
Inktel Direct List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Inktel Direct. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Inktel Direct Employees
Employee
Years
Job
Industry
Cordero Edwards Cordero Edwards's Inktel Direct Experience October 2010 - June 2012
Job Help Desk Specialist at Project Leadership Associates
Industry Telecommunications
Experience
Project Leadership Associates September 2015 - Present
Advanced Technology Services January 2015 - August 2015
SMaRT Technology Services, Inc. November 2014 - January 2015
CME Group September 2012 - December 2013
Inktel Direct October 2010 - June 2012
Macy's October 2009 - February 2010
American Girl October 2009 - January 2010
Meijer July 2008 - July 2009
Sears November 2007 - December 2007
Social Security Administration June 2007 - October 2007
Skills
CompTIA A+, MCSA, Microsoft Certified..., Call Centers, Customer Service, Leadership, Salesforce.com, Teamwork, Customer Satisfaction, Data Entry, Networking, Help Desk Support, System Deployment, System Imaging, Group Policy, Computer Repair, Remote Desktop, Computer Hardware..., IT Hardware Support, Software Installation, Network Installation, Sysprep, Microsoft Word, Retail, Inventory Management, Microsoft Office, PowerPoint, Outlook, Microsoft Excel, Conflict Resolution, Public Speaking, Filing, Customer Relations, General Office Duties, Warehousing, Office Management, Oracle CRM, Logistics Management, JIRA
Education
Computer Systems Institute
Information Technology
Jobs For Youth 2009 — 2011
Westinghouse Career Academy 2003 — 2007
High School Diploma, Advanced Commercial Arts
Project Leadership Associates September 2015 - Present
Advanced Technology Services January 2015 - August 2015
SMaRT Technology Services, Inc. November 2014 - January 2015
CME Group September 2012 - December 2013
Inktel Direct October 2010 - June 2012
Macy's October 2009 - February 2010
American Girl October 2009 - January 2010
Meijer July 2008 - July 2009
Sears November 2007 - December 2007
Social Security Administration June 2007 - October 2007
Skills
CompTIA A+, MCSA, Microsoft Certified..., Call Centers, Customer Service, Leadership, Salesforce.com, Teamwork, Customer Satisfaction, Data Entry, Networking, Help Desk Support, System Deployment, System Imaging, Group Policy, Computer Repair, Remote Desktop, Computer Hardware..., IT Hardware Support, Software Installation, Network Installation, Sysprep, Microsoft Word, Retail, Inventory Management, Microsoft Office, PowerPoint, Outlook, Microsoft Excel, Conflict Resolution, Public Speaking, Filing, Customer Relations, General Office Duties, Warehousing, Office Management, Oracle CRM, Logistics Management, JIRA
Education
Computer Systems Institute
Information Technology
Jobs For Youth 2009 — 2011
Westinghouse Career Academy 2003 — 2007
High School Diploma, Advanced Commercial Arts
Violet Amador Violet Amador's Inktel Direct Experience May 2002 - November 2005
Job Financial Aid Officer at Kaplan University
Industry Education Management
Experience
Kaplan University November 2011 - Present
Mary Kay Inc. January 2009 - Present
Humana January 2006 - November 2008
Inktel Direct May 2002 - November 2005
Skills
Insurance, Enrollment Management, Sales, Event Planning, Management, Outlook, Customer Service, Staff Development, Student Financial Aid, Customer Satisfaction, PowerPoint, Administration, Microsoft Excel, Microsoft Office, Higher Education, Student Affairs, Healthcare, Data Analysis, Teaching, Coaching, Data Entry, Time Management, Training, Leadership Development
Education
St. Thomas University School of Law 2009 — 2012
B.A Health Care Management, Health Care
Kaplan University November 2011 - Present
Mary Kay Inc. January 2009 - Present
Humana January 2006 - November 2008
Inktel Direct May 2002 - November 2005
Skills
Insurance, Enrollment Management, Sales, Event Planning, Management, Outlook, Customer Service, Staff Development, Student Financial Aid, Customer Satisfaction, PowerPoint, Administration, Microsoft Excel, Microsoft Office, Higher Education, Student Affairs, Healthcare, Data Analysis, Teaching, Coaching, Data Entry, Time Management, Training, Leadership Development
Education
St. Thomas University School of Law 2009 — 2012
B.A Health Care Management, Health Care
Leo Succar-Ferré's Inktel Direct Experience November 2011 - January 2013
Job Senior UI/UX Designer
Industry Computer Software
Experience
SeamlessDocs October 2014 - Present
Apptigo, Inc June 2014 - November 2014
Buena Vista Digital Partners January 2012 - January 2013
Inktel Direct November 2011 - January 2013
iD Commerce and Logistics November 2011 - January 2013
84 Creative, Inc. October 2009 - December 2011
The Creative Group January 2007 - December 2011
Maurice Ferre for US Senate 2009 - 2010
US Road Sports & Entertainment Group January 2009 - September 2009
Cabezon Group February 2009 - April 2009
Skills
User Interface Design, User Experience, Web Design, SEO, Flash, Web Development, Multimedia, CSS, Online Advertising, Wordpress, Graphic Design, Advertising, CMS, Illustrator, PHP, Information Architecture, Social Networking, DOM, ActionScript, Social Media, Ruby, New Media, Integrated Marketing, jQuery, Ruby on Rails, InDesign, Dreamweaver, Adobe Creative Suite, Google Analytics, HTML, JavaScript, AJAX, MySQL, Magento, XHTML, XML, Photoshop, Filezilla, Git, Joomla, Drupal, Linux, Interactive Media, Website Development, Brand Development, HTML + CSS, Front-end Development, Interaction Design, Creative Direction, Mobile Applications
Education
Emerson College 2006 — 2007
Concentration, Political Science
Emerson College 2004 — 2007
Bachelor of Arts, New Media
Emerson College 2004 — 2007
Bachelor of Science, Marketing, Advertising, and Public Relations
Coral Gables Senior High 1998 — 2002
High School Diploma
SeamlessDocs October 2014 - Present
Apptigo, Inc June 2014 - November 2014
Buena Vista Digital Partners January 2012 - January 2013
Inktel Direct November 2011 - January 2013
iD Commerce and Logistics November 2011 - January 2013
84 Creative, Inc. October 2009 - December 2011
The Creative Group January 2007 - December 2011
Maurice Ferre for US Senate 2009 - 2010
US Road Sports & Entertainment Group January 2009 - September 2009
Cabezon Group February 2009 - April 2009
Skills
User Interface Design, User Experience, Web Design, SEO, Flash, Web Development, Multimedia, CSS, Online Advertising, Wordpress, Graphic Design, Advertising, CMS, Illustrator, PHP, Information Architecture, Social Networking, DOM, ActionScript, Social Media, Ruby, New Media, Integrated Marketing, jQuery, Ruby on Rails, InDesign, Dreamweaver, Adobe Creative Suite, Google Analytics, HTML, JavaScript, AJAX, MySQL, Magento, XHTML, XML, Photoshop, Filezilla, Git, Joomla, Drupal, Linux, Interactive Media, Website Development, Brand Development, HTML + CSS, Front-end Development, Interaction Design, Creative Direction, Mobile Applications
Education
Emerson College 2006 — 2007
Concentration, Political Science
Emerson College 2004 — 2007
Bachelor of Arts, New Media
Emerson College 2004 — 2007
Bachelor of Science, Marketing, Advertising, and Public Relations
Coral Gables Senior High 1998 — 2002
High School Diploma
Yanka Maray Diaz's Inktel Direct Experience June 2010 - December 2010
Job Network Marketing/ Wellness Coach (Health, Beauty & Home Goods)
Industry Professional Training & Coaching
Experience
Amway Global January 2012 - Present
Eaton Electrical August 2011 - May 2013
Inktel Direct June 2010 - December 2010
Cornell University September 2008 - May 2010
University of Miami August 2006 - August 2007
Skills
Recruiting, Data Analysis, Employee Relations, Event Planning, Entrepreneurship, Team Leadership, Leadership Development, Leadership, Public Speaking, Beauty Industry, Wellness Coaching, Networking, Network Marketing, Marketing, Talent Acquisition, Human Resources, Spanish, Educational Leadership, E-commerce, Environmental Awareness, Direct Sales
Education
Cornell University 2007 — 2010
B.A, Interdisciplinary Studies
The Honors College at Miami Dade College 2005 — 2007
A.A, Biology
Amway Global January 2012 - Present
Eaton Electrical August 2011 - May 2013
Inktel Direct June 2010 - December 2010
Cornell University September 2008 - May 2010
University of Miami August 2006 - August 2007
Skills
Recruiting, Data Analysis, Employee Relations, Event Planning, Entrepreneurship, Team Leadership, Leadership Development, Leadership, Public Speaking, Beauty Industry, Wellness Coaching, Networking, Network Marketing, Marketing, Talent Acquisition, Human Resources, Spanish, Educational Leadership, E-commerce, Environmental Awareness, Direct Sales
Education
Cornell University 2007 — 2010
B.A, Interdisciplinary Studies
The Honors College at Miami Dade College 2005 — 2007
A.A, Biology
Alex Buznego's Inktel Direct Experience January 2010 - January 2012
Job Director, Business & Digital Innovation at Miami Marlins
Industry Marketing and Advertising
Experience
Miami Marlins January 2012 - Present
Water Cooler Media, LLC May 2010 - Present
Inktel Direct January 2010 - January 2012
Roots of Hope December 2008 - January 2011
Miami Heat May 2009 - January 2010
HomeVestors of America, Inc September 2006 - August 2008
Skills
Social Media Marketing, Social Media, Social Networking, Social, Social Marketing, Social Networking Sites, Search Engine..., SEO, SEO copywriting, Search, Organic Search, Mobile Search, Email Marketing, Brand Development, Brand Awareness, Corporate Branding, Brand Communication, Company Branding, Online Branding, Public Relations, Public Relations Skills, Wordpress, LinkedIn, Facebook, Twitter, Google Analytics, Blog Marketing, Corporate Blogging, Best Practices, Innovation, Business Development, Philanthropy, Fundraising, Real Estate, Nonprofit Leadership, Nonprofit Consulting, Leadership Development, Emotional Intelligence, Marketing
Education
University of Pennsylvania 2002 — 2006
Bachelor of Arts, Philosophy, Political Science and Economics
University of Miami - School of Business 2008 — 2010
Master of Business Administration, Marketing, Finance
Christopher Columbus High School 2002 — 2002
High School Degree
Miami Marlins January 2012 - Present
Water Cooler Media, LLC May 2010 - Present
Inktel Direct January 2010 - January 2012
Roots of Hope December 2008 - January 2011
Miami Heat May 2009 - January 2010
HomeVestors of America, Inc September 2006 - August 2008
Skills
Social Media Marketing, Social Media, Social Networking, Social, Social Marketing, Social Networking Sites, Search Engine..., SEO, SEO copywriting, Search, Organic Search, Mobile Search, Email Marketing, Brand Development, Brand Awareness, Corporate Branding, Brand Communication, Company Branding, Online Branding, Public Relations, Public Relations Skills, Wordpress, LinkedIn, Facebook, Twitter, Google Analytics, Blog Marketing, Corporate Blogging, Best Practices, Innovation, Business Development, Philanthropy, Fundraising, Real Estate, Nonprofit Leadership, Nonprofit Consulting, Leadership Development, Emotional Intelligence, Marketing
Education
University of Pennsylvania 2002 — 2006
Bachelor of Arts, Philosophy, Political Science and Economics
University of Miami - School of Business 2008 — 2010
Master of Business Administration, Marketing, Finance
Christopher Columbus High School 2002 — 2002
High School Degree
Hemanth Ande Hemanth Ande's Inktel Direct Experience 2009 - 2010
Job Epic Integration Consultant Yakima Valley Farm Workers Clinic
Industry Information Technology and Services
Experience
Yakima Valley Farm Workers Clinic March 2015 - Present
VNB Consulting Services January 2015 - Present
Intone Networks Inc February 2009 - Present
OCHIN, Inc. October 2013 - November 2014
Providence Health & Services February 2012 - October 2013
Mayo Clinic February 2010 - February 2012
Inktel Direct 2009 - 2010
Cision 2009 - 2009
ON Semiconductor June 2008 - November 2008
Boise State University January 2007 - July 2008
Skills
HL7, HL7 Interfaces, HL7 Parser, Mirth, MS Amalga, SQL Server 2000-2008, SSIS, SSAS, SSRS, .NET, ASP.NET, ASP.NET AJAX, JavaScript, MDX, DTS, EMR, EHR, ADT, LAB, OBR, OBX, Medical Informatics, Healthcare IT, EDI, HIPAA, Visual Studio, Visual C#, C#, VB.NET, VBScript, Microsoft SQL Server, Healthcare Information..., SDLC, Epic Systems, SOA, Health Information..., Analysis Services, Integration, Web Services, Business Intelligence, Software Development, Databases, Laboratory, Systems Analysis, Data Warehousing, Informatics, Database Design, XML, SQL, T-SQL
Education
Boise State University 2006 — 2008
M.Engr, Electrical And Computer Engineering
Jawaharlal Nehru Technological University 2002 — 2006
BS, Electrical and Computer Engineering
Yakima Valley Farm Workers Clinic March 2015 - Present
VNB Consulting Services January 2015 - Present
Intone Networks Inc February 2009 - Present
OCHIN, Inc. October 2013 - November 2014
Providence Health & Services February 2012 - October 2013
Mayo Clinic February 2010 - February 2012
Inktel Direct 2009 - 2010
Cision 2009 - 2009
ON Semiconductor June 2008 - November 2008
Boise State University January 2007 - July 2008
Skills
HL7, HL7 Interfaces, HL7 Parser, Mirth, MS Amalga, SQL Server 2000-2008, SSIS, SSAS, SSRS, .NET, ASP.NET, ASP.NET AJAX, JavaScript, MDX, DTS, EMR, EHR, ADT, LAB, OBR, OBX, Medical Informatics, Healthcare IT, EDI, HIPAA, Visual Studio, Visual C#, C#, VB.NET, VBScript, Microsoft SQL Server, Healthcare Information..., SDLC, Epic Systems, SOA, Health Information..., Analysis Services, Integration, Web Services, Business Intelligence, Software Development, Databases, Laboratory, Systems Analysis, Data Warehousing, Informatics, Database Design, XML, SQL, T-SQL
Education
Boise State University 2006 — 2008
M.Engr, Electrical And Computer Engineering
Jawaharlal Nehru Technological University 2002 — 2006
BS, Electrical and Computer Engineering
Derrick Moore's Inktel Direct Experience July 2001 - December 2005
Job Chief Financial Officer at Dean's Professional Services
Industry Hospital & Health Care
Experience
Dean's Professional Services, Inc. September 2014 - Present
Elephant Group October 2008 - April 2014
Radiology Corporation of America January 2006 - May 2008
Inktel Direct July 2001 - December 2005
TD Ameritrade August 1999 - December 2000
Skills
Strategic Planning, Forecasting, Financial Analysis, Budgets, Accounting, Mergers, Process Improvement, New Business Development, Contract Negotiation, Marketing Strategy, Operations Management, Fundraising, Microsoft Excel, Microsoft Office, Finance, Account Management, Business Development, Public Speaking, Team Building, Non-profits, Call Centers, Insurance, Direct Marketing, Executive Management, Business Intelligence, Strategy, E-commerce, Entrepreneurship, Analysis, Lead Generation, Leadership, Marketing, Mergers, Nonprofits
Education
Tulane University
BSM, Finance
University of Miami - School of Business
MBA, Corporate Finance and eCommerce
Dean's Professional Services, Inc. September 2014 - Present
Elephant Group October 2008 - April 2014
Radiology Corporation of America January 2006 - May 2008
Inktel Direct July 2001 - December 2005
TD Ameritrade August 1999 - December 2000
Skills
Strategic Planning, Forecasting, Financial Analysis, Budgets, Accounting, Mergers, Process Improvement, New Business Development, Contract Negotiation, Marketing Strategy, Operations Management, Fundraising, Microsoft Excel, Microsoft Office, Finance, Account Management, Business Development, Public Speaking, Team Building, Non-profits, Call Centers, Insurance, Direct Marketing, Executive Management, Business Intelligence, Strategy, E-commerce, Entrepreneurship, Analysis, Lead Generation, Leadership, Marketing, Mergers, Nonprofits
Education
Tulane University
BSM, Finance
University of Miami - School of Business
MBA, Corporate Finance and eCommerce
David Drayton David Drayton's Inktel Direct Experience January 2007 - May 2008
Job Senior Vice President Solutions, Inktel Holdings Corp
Industry Outsourcing/Offshoring
Experience
Inktel Holdings Corp October 2011 - Present
Convergys May 2008 - October 2011
Inktel Direct January 2007 - May 2008
SITEL 2001 - 2007
Southwestern Company 1984 - 1991
Skills
Sales, Customer Engagement, IVR, Customer Service, Order Fulfillment, FMCG, Call Center, BPO, Customer Experience, Contact Centers, Telemarketing, Account Management, Analytics, B2B, Brand Management, Business Development, CRM, Call Centers, Call Center Development, Cloud Computing, Cross-functional Team..., Customer Acquisition, Customer Retention, Customer Satisfaction, Direct Mail, Direct Marketing, Direct Sales, E-commerce, Enterprise Software, Executive Management, Financial Services, Inbound Marketing, Lead Generation, Management, Marketing Management, Multi-channel Marketing, New Business Development, Offshoring, Operations Management, Outsourcing, P&L Management, Performance Management, Process Improvement, Professional Services, Retail, SaaS, Sales Management, Sales Operations, Sales Process, Salesforce.com
Education
Heidelberg College 1984 — 1987
BS, Business Adm / Psychology
Piper High School 1980 — 1983
Inktel Holdings Corp October 2011 - Present
Convergys May 2008 - October 2011
Inktel Direct January 2007 - May 2008
SITEL 2001 - 2007
Southwestern Company 1984 - 1991
Skills
Sales, Customer Engagement, IVR, Customer Service, Order Fulfillment, FMCG, Call Center, BPO, Customer Experience, Contact Centers, Telemarketing, Account Management, Analytics, B2B, Brand Management, Business Development, CRM, Call Centers, Call Center Development, Cloud Computing, Cross-functional Team..., Customer Acquisition, Customer Retention, Customer Satisfaction, Direct Mail, Direct Marketing, Direct Sales, E-commerce, Enterprise Software, Executive Management, Financial Services, Inbound Marketing, Lead Generation, Management, Marketing Management, Multi-channel Marketing, New Business Development, Offshoring, Operations Management, Outsourcing, P&L Management, Performance Management, Process Improvement, Professional Services, Retail, SaaS, Sales Management, Sales Operations, Sales Process, Salesforce.com
Education
Heidelberg College 1984 — 1987
BS, Business Adm / Psychology
Piper High School 1980 — 1983
Ana Pagan Ana Pagan's Inktel Direct Experience April 2007 - December 2007
Job Administrative Assistant at Suttle Motors
Industry Higher Education
Experience
Suttle Motor Corp November 2014 - Present
City Year August 2012 - March 2013
Florida Solar & Air February 2012 - July 2012
DIS Vintage LLC January 2011 - August 2011
Trinity Transport Systems April 2010 - December 2010
Miami-Dade College October 2009 - April 2010
TEEN4KIDZ January 2008 - April 2008
Inktel Direct April 2007 - December 2007
Skills
Microsoft Office, Microsoft Word, PowerPoint, Spanish, Outlook, Research, Data Entry, Data Analysis, Public Speaking, Teamwork, Team Building, Nonprofits, English, Accounts Payable, Accounts Receivable, Invoicing, Higher Education, Customer Service, Event Planning, Accounting, Sales
Education
Atlantic South-Eastern Academy High School GraduateHigh School 2005 — 2009
High School Diploma, Marketing and Business
Miami Dade College
Teaching; Elementary
Suttle Motor Corp November 2014 - Present
City Year August 2012 - March 2013
Florida Solar & Air February 2012 - July 2012
DIS Vintage LLC January 2011 - August 2011
Trinity Transport Systems April 2010 - December 2010
Miami-Dade College October 2009 - April 2010
TEEN4KIDZ January 2008 - April 2008
Inktel Direct April 2007 - December 2007
Skills
Microsoft Office, Microsoft Word, PowerPoint, Spanish, Outlook, Research, Data Entry, Data Analysis, Public Speaking, Teamwork, Team Building, Nonprofits, English, Accounts Payable, Accounts Receivable, Invoicing, Higher Education, Customer Service, Event Planning, Accounting, Sales
Education
Atlantic South-Eastern Academy High School GraduateHigh School 2005 — 2009
High School Diploma, Marketing and Business
Miami Dade College
Teaching; Elementary
Robert Leffel MPQCS Robert Leffel MPQCS's Inktel Direct Experience 2004 - 2006
Job Production Manager/ Project Manager
Industry Marketing and Advertising
Experience
Data Service Solutions May 2013 - June 2014
Independent Consulting November 2011 - May 2013
CL Graphics 2009 - 2011
Moonlight Mailing Service December 2006 - March 2009
The Mailing Department December 2006 - March 2009
Inktel Direct 2004 - 2006
SourceLink 2002 - 2004
KD Mailing 1999 - 2002
Skills
Direct Mail, Customer Relations, Operations Management, Logistics, Process Improvement, Production, Fulfillment Services, Postal Regulations, Mail Piece Design, Postal Optimization, Postal Affairs, Postal Automation, Postal Presorts, Drop Ship, Customer Service, Direct Marketing, Leadership, Digital Printing, Account Management, Offset Printing, Variable Data Printing, Packaging, Marketing Strategy, B2B, New Business Development, Sales Management, Advertising, Print Management, Customer Satisfaction, Multi-channel Marketing, Database Marketing, Lead Generation, Trade Shows, Customer Retention, Marketing, Email Marketing, CRM, Integrated Marketing, Marketing Communications, Customer Acquisition, Product Marketing, Salesforce.com, Sales Presentations, Sales Process, Online Marketing, Project Management
Education
Elmhurst College 1977 — 1981
Industrial and Organizational Psychology
Data Service Solutions May 2013 - June 2014
Independent Consulting November 2011 - May 2013
CL Graphics 2009 - 2011
Moonlight Mailing Service December 2006 - March 2009
The Mailing Department December 2006 - March 2009
Inktel Direct 2004 - 2006
SourceLink 2002 - 2004
KD Mailing 1999 - 2002
Skills
Direct Mail, Customer Relations, Operations Management, Logistics, Process Improvement, Production, Fulfillment Services, Postal Regulations, Mail Piece Design, Postal Optimization, Postal Affairs, Postal Automation, Postal Presorts, Drop Ship, Customer Service, Direct Marketing, Leadership, Digital Printing, Account Management, Offset Printing, Variable Data Printing, Packaging, Marketing Strategy, B2B, New Business Development, Sales Management, Advertising, Print Management, Customer Satisfaction, Multi-channel Marketing, Database Marketing, Lead Generation, Trade Shows, Customer Retention, Marketing, Email Marketing, CRM, Integrated Marketing, Marketing Communications, Customer Acquisition, Product Marketing, Salesforce.com, Sales Presentations, Sales Process, Online Marketing, Project Management
Education
Elmhurst College 1977 — 1981
Industrial and Organizational Psychology
Vicente Piña Vicente Piña's Inktel Direct Experience October 2011 - July 2013
Job Experienced Account Manager, Sales Specialist and Customer Service,
Industry Information Technology and Services
Experience
TigerDirect January 2014 - July 2015
Inktel Direct October 2011 - July 2013
Rent-A-Center February 2007 - November 2010
Skills
Call Centers, Customer Experience, Customer Satisfaction, Customer Service, Data Entry, Telemarketing, Customer Retention, Technical Support, Workforce Management, Microsoft Office, Telephone Skills, Sales, Microsoft Excel, Training, Microsoft Word, Troubleshooting, Team Leadership, Account Management, Windows 7, Retail, Computer Hardware, Process Scheduler, Management, Merchandising, Time Management, Program Management, Inventory Management, Networking, Access, Negotiation, Finance, Network Administration
Education
DeVry University-Florida 2011 — 2013
Associate of science Network Systems Administration, Computer Systems Networking and Telecommunications
TigerDirect January 2014 - July 2015
Inktel Direct October 2011 - July 2013
Rent-A-Center February 2007 - November 2010
Skills
Call Centers, Customer Experience, Customer Satisfaction, Customer Service, Data Entry, Telemarketing, Customer Retention, Technical Support, Workforce Management, Microsoft Office, Telephone Skills, Sales, Microsoft Excel, Training, Microsoft Word, Troubleshooting, Team Leadership, Account Management, Windows 7, Retail, Computer Hardware, Process Scheduler, Management, Merchandising, Time Management, Program Management, Inventory Management, Networking, Access, Negotiation, Finance, Network Administration
Education
DeVry University-Florida 2011 — 2013
Associate of science Network Systems Administration, Computer Systems Networking and Telecommunications
Chrisanne (Dagit) Sternal Chrisanne (Dagit) Sternal's Inktel Direct Experience 2000 - 2003
Job Sr. Manager of Loyalty Customer Experience at Office Depot
Industry Marketing and Advertising
Experience
Office Depot June 2014 - Present
Sternal Communications April 2008 - June 2014
Norwegian Cruise Line 2007 - 2008
Starwood Hotels & Resorts Worldwide, Inc. January 2007 - April 2007
Starmark International 2003 - 2006
Inktel Direct 2000 - 2003
Clarity Design 1997 - 2000
Skills
Marketing Strategy, Email Marketing, Direct Mail, SEO, SEM, Online Advertising, Advertising, Web Services, Loyalty Program..., Customer Loyalty, Blogging, Social Media Marketing, Account Management, Lead Generation, Copywriting, Brand Loyalty, Social Networking, Marketing, Integrated Marketing
Education
University of Miami 1993 — 1997
Bachelor of Arts (B.A.), Graphic Design
Cherry Hill East High School 1989 — 1993
Office Depot June 2014 - Present
Sternal Communications April 2008 - June 2014
Norwegian Cruise Line 2007 - 2008
Starwood Hotels & Resorts Worldwide, Inc. January 2007 - April 2007
Starmark International 2003 - 2006
Inktel Direct 2000 - 2003
Clarity Design 1997 - 2000
Skills
Marketing Strategy, Email Marketing, Direct Mail, SEO, SEM, Online Advertising, Advertising, Web Services, Loyalty Program..., Customer Loyalty, Blogging, Social Media Marketing, Account Management, Lead Generation, Copywriting, Brand Loyalty, Social Networking, Marketing, Integrated Marketing
Education
University of Miami 1993 — 1997
Bachelor of Arts (B.A.), Graphic Design
Cherry Hill East High School 1989 — 1993
Monica Montiel Monica Montiel's Inktel Direct Experience February 2007 - August 2008
Job Marketing Representative at Florida Insurance Specialists
Industry Public Relations and Communications
Experience
Florida Insurance Specialists July 2014 - Present
Law Offices of Evan October 2008 - October 2013
Impact Public Relations August 2011 - August 2012
Inktel Direct February 2007 - August 2008
Skills
Press Releases, Management, Social Media Marketing, Public Relations, Event Planning, Social Media, Event Management, Spanish, Social Networking, QuickBooks, Customer Service, Marketing, Marketing Strategy, Facebook, Public Speaking, Microsoft Office, Sales, Invoicing
Education
Florida International University 2007 — 2011
Bachelor, Public Relations
Hialeah Miami Lakes Sr. High School 2003 — 2007
High school diploma
Florida Insurance Specialists July 2014 - Present
Law Offices of Evan October 2008 - October 2013
Impact Public Relations August 2011 - August 2012
Inktel Direct February 2007 - August 2008
Skills
Press Releases, Management, Social Media Marketing, Public Relations, Event Planning, Social Media, Event Management, Spanish, Social Networking, QuickBooks, Customer Service, Marketing, Marketing Strategy, Facebook, Public Speaking, Microsoft Office, Sales, Invoicing
Education
Florida International University 2007 — 2011
Bachelor, Public Relations
Hialeah Miami Lakes Sr. High School 2003 — 2007
High school diploma
Nora LeFevour Nora LeFevour's Inktel Direct Experience March 2005 - August 2007
Job Client Service Rep at Vision Integrated Graphics
Industry Marketing and Advertising
Experience
Vision Integrated Graphics Group February 2015 - Present
Demar Direct September 2007 - Present
Inktel Direct March 2005 - August 2007
Tribune Direct 2000 - 2003
Chicago Tribune 1998 - 2000
Skills
Direct Mail, Social Media Marketing, Database Marketing, Email Marketing, Integrated Marketing, Offset Printing, Social Media, Direct Marketing, Sales, Relationship Marketing, New Business Development, Marketing, Digital Printing, Account Management, Advertising, Digital Marketing, Marketing Strategy, Variable Data Printing, Marketing Communications, CRM
Education
Eastern Illinois University 1994 — 1998
BA, Journalism and Public Relations
Vision Integrated Graphics Group February 2015 - Present
Demar Direct September 2007 - Present
Inktel Direct March 2005 - August 2007
Tribune Direct 2000 - 2003
Chicago Tribune 1998 - 2000
Skills
Direct Mail, Social Media Marketing, Database Marketing, Email Marketing, Integrated Marketing, Offset Printing, Social Media, Direct Marketing, Sales, Relationship Marketing, New Business Development, Marketing, Digital Printing, Account Management, Advertising, Digital Marketing, Marketing Strategy, Variable Data Printing, Marketing Communications, CRM
Education
Eastern Illinois University 1994 — 1998
BA, Journalism and Public Relations
Carlos Zuluaga's Inktel Direct Experience September 2011 - July 2012
Job Owner at Lion Fuse Digital Media
Industry Online Media
Experience
Lion Fuse Digital Media January 2012 - Present
MyMiami Entertainment March 2010 - August 2012
Inktel Direct September 2011 - July 2012
Creatizone Solutions October 2011 - December 2011
Cima Telecom February 2010 - September 2011
Vidabella Salon & Spa June 2008 - February 2009
Skills
Graphic Design, Web Design, DJ, Social Media, Web Marketing, Social Media Marketing, Marketing, Google Analytics, Social Networking, Microsoft Excel, SEO, Email Marketing, Account Management, Wordpress, Online Advertising, Team Leadership, Business Development, Photoshop, Advertising, Microsoft Office, Telecommunications, Project Management, Dreamweaver, CRM, Marketing Communications, Salesforce.com, Marketing Strategy, Public Relations, Digital Media, Facebook, WordPress
Education
Florida International University 2007 — 2012
Bachelor of Science, Information Technology
Cypress Bay High School 2004 — 2007
High School Diploma, Information Technology
Lion Fuse Digital Media January 2012 - Present
MyMiami Entertainment March 2010 - August 2012
Inktel Direct September 2011 - July 2012
Creatizone Solutions October 2011 - December 2011
Cima Telecom February 2010 - September 2011
Vidabella Salon & Spa June 2008 - February 2009
Skills
Graphic Design, Web Design, DJ, Social Media, Web Marketing, Social Media Marketing, Marketing, Google Analytics, Social Networking, Microsoft Excel, SEO, Email Marketing, Account Management, Wordpress, Online Advertising, Team Leadership, Business Development, Photoshop, Advertising, Microsoft Office, Telecommunications, Project Management, Dreamweaver, CRM, Marketing Communications, Salesforce.com, Marketing Strategy, Public Relations, Digital Media, Facebook, WordPress
Education
Florida International University 2007 — 2012
Bachelor of Science, Information Technology
Cypress Bay High School 2004 — 2007
High School Diploma, Information Technology
Beatriz Alemar Beatriz Alemar's Inktel Direct Experience August 2008 - May 2010
Job Clarity Alchemist Coach + Consultant
Industry Professional Training & Coaching
Experience
BlackCat Strategy, LLC September 2010 - Present
BlackCat Strategy, LLC September 2010 - January 2014
Shift Digital Media October 2011 - October 2012
Coral Gables Rotaract June 2010 - February 2011
Coral Gables Rotaract Club October 2009 - June 2010
Inktel Direct August 2008 - May 2010
Ennovus Group May 2008 - September 2008
American Marketing Association, UF Chapter August 2006 - April 2008
Sweet Dreams of Gainesville Homemade Ice Cream February 2007 - May 2007
University of Florida May 2006 - August 2006
Skills
Coaching, Life Coaching, Social Media, Sales Management, Negotiation, Social Media Outreach, Business Strategy, Entrepreneurship, Social Media Marketing, Public Relations, Marketing Strategy, Project Management, Virtual Assistance, Executive Level..., Marketing Communications, Leadership, Market Research, Event Management, Digital Marketing, Content Strategy, Direct Marketing, Training, Non-profits, Leadership Development, Public Speaking, Marketing, Online Marketing, Blogging, Social Networking, SEO, Editing, Web Design, Strategy, Email Marketing
Education
University of Florida 2004 — 2008
BA, Anthropology
University of Florida - Warrington College of Business Administration 2004 — 2008
BSBA, Marketing
BlackCat Strategy, LLC September 2010 - Present
BlackCat Strategy, LLC September 2010 - January 2014
Shift Digital Media October 2011 - October 2012
Coral Gables Rotaract June 2010 - February 2011
Coral Gables Rotaract Club October 2009 - June 2010
Inktel Direct August 2008 - May 2010
Ennovus Group May 2008 - September 2008
American Marketing Association, UF Chapter August 2006 - April 2008
Sweet Dreams of Gainesville Homemade Ice Cream February 2007 - May 2007
University of Florida May 2006 - August 2006
Skills
Coaching, Life Coaching, Social Media, Sales Management, Negotiation, Social Media Outreach, Business Strategy, Entrepreneurship, Social Media Marketing, Public Relations, Marketing Strategy, Project Management, Virtual Assistance, Executive Level..., Marketing Communications, Leadership, Market Research, Event Management, Digital Marketing, Content Strategy, Direct Marketing, Training, Non-profits, Leadership Development, Public Speaking, Marketing, Online Marketing, Blogging, Social Networking, SEO, Editing, Web Design, Strategy, Email Marketing
Education
University of Florida 2004 — 2008
BA, Anthropology
University of Florida - Warrington College of Business Administration 2004 — 2008
BSBA, Marketing
Marisel Chavez's Inktel Direct Experience August 2009 - August 2011
Job Director of Marketing at Mt. Sinai Medical Center
Industry Marketing and Advertising
Experience
Mt. Sinai Medical Center October 2014 - Present
100 Marketers/ WM4D April 2013 - October 2014
Zubi Advertising Services August 2011 - April 2013
St. Jude Children's Research Hospital- Friends of St. Jude Organization January 2010 - January 2013
Inktel Direct August 2009 - August 2011
Young & Rubicam April 2007 - March 2008
Skills
Market Research, Direct Marketing, Marketing Strategy, Advertising, Social Media Marketing, Time Management, Press Releases, CRM, Marketing, Management, Event Management, Project Management, Customer Satisfaction, Nonprofits
Education
ESADE- Escuela Superior de Administracion de Empresas 2009 — 2009
Masters of Inte, Business Administration
University of Florida - Warrington College of Business Administration 2008 — 2009
Masters of International Business Administration, International Business
University of Florida 2003 — 2006
Bachelors, Advertising, Business, Psychology
Mt. Sinai Medical Center October 2014 - Present
100 Marketers/ WM4D April 2013 - October 2014
Zubi Advertising Services August 2011 - April 2013
St. Jude Children's Research Hospital- Friends of St. Jude Organization January 2010 - January 2013
Inktel Direct August 2009 - August 2011
Young & Rubicam April 2007 - March 2008
Skills
Market Research, Direct Marketing, Marketing Strategy, Advertising, Social Media Marketing, Time Management, Press Releases, CRM, Marketing, Management, Event Management, Project Management, Customer Satisfaction, Nonprofits
Education
ESADE- Escuela Superior de Administracion de Empresas 2009 — 2009
Masters of Inte, Business Administration
University of Florida - Warrington College of Business Administration 2008 — 2009
Masters of International Business Administration, International Business
University of Florida 2003 — 2006
Bachelors, Advertising, Business, Psychology
Kevin Pineiro Kevin Pineiro's Inktel Direct Experience June 1999 - March 2006
Job Client Results Manager at Arise Virtual Solutions Inc.
Industry Outsourcing/Offshoring
Experience
Arise Virtual Solutions Inc. January 2012 - Present
Work Opportunities Unlimited October 2009 - January 2012
Aqua Marine Partners 2006 - 2009
Inktel Direct June 1999 - March 2006
Skills
Call Center, Customer Service, Team Building, Training, Call Centers, Customer Satisfaction, Operations Management, Coaching, Management, Change Management, Team Leadership, Leadership, Leadership Development, Customer Experience, Performance Management, Employee Training
Education
Florida International University 2009 — 2011
BA, History
Miami Dade College
AA, Music and Music Education
Arise Virtual Solutions Inc. January 2012 - Present
Work Opportunities Unlimited October 2009 - January 2012
Aqua Marine Partners 2006 - 2009
Inktel Direct June 1999 - March 2006
Skills
Call Center, Customer Service, Team Building, Training, Call Centers, Customer Satisfaction, Operations Management, Coaching, Management, Change Management, Team Leadership, Leadership, Leadership Development, Customer Experience, Performance Management, Employee Training
Education
Florida International University 2009 — 2011
BA, History
Miami Dade College
AA, Music and Music Education
Travis Benton Travis Benton's Inktel Direct Experience February 2010 - March 2011
Job Owner/CEO at Benton Enterprises Inc.
Industry Executive Office
Experience
Benton Enterprises Inc. March 2011 - Present
Inktel Direct February 2010 - March 2011
City College October 2009 - February 2010
City College October 2009 - February 2010
Everest Institute High School Admissions Rep March 2009 - October 2009
AT&T (Call Center) March 2008 - March 2009
Royal Caribbean (Call Center) November 2006 - March 2008
Leslie's Swimming Pool Supplies September 2003 - June 2005
Education
Northeastern State University 1998 — 2001
Bachelors, Business Management
Broken Arrow Senior High School
Benton Enterprises Inc. March 2011 - Present
Inktel Direct February 2010 - March 2011
City College October 2009 - February 2010
City College October 2009 - February 2010
Everest Institute High School Admissions Rep March 2009 - October 2009
AT&T (Call Center) March 2008 - March 2009
Royal Caribbean (Call Center) November 2006 - March 2008
Leslie's Swimming Pool Supplies September 2003 - June 2005
Education
Northeastern State University 1998 — 2001
Bachelors, Business Management
Broken Arrow Senior High School
Helen Valdez Helen Valdez's Inktel Direct Experience 2007 - 2008
Job
Industry Health, Wellness and Fitness
Tony Hernandez's Inktel Direct Experience December 2011 - February 2012
Job Sr. Manager BPO Management at Visa
Industry Banking
Experience
Visa January 2014 - Present
Visa February 2012 - January 2014
Inktel Direct December 2011 - February 2012
Wells Fargo 2004 - 2011
Wells Fargo 2002 - 2011
Wachovia Bank January 1999 - January 2002
First Union Bank January 1995 - January 1999
Skills
Training, Leadership, Call Centers, Management, Customer Service, Vendor Management, Banking, Performance Management, Sales, Hiring, CRM, Coaching, Employee Relations, Process Improvement, Customer Satisfaction, Strategy, HR Policies, Customer Experience, Strategic Planning, Event Planning, Analysis, Finance, Budgets, Account Management, Operations Management, Program Management
Education
Stanford University 2014 — 2014
Stanford Certified Project Manager (SCPM), Project Management
University of Phoenix
Bachelor of Science, Business Management
Miami Dade College
Associate in Arts, Business Administration
Visa Business School
Debit Product Manager Certification
Visa January 2014 - Present
Visa February 2012 - January 2014
Inktel Direct December 2011 - February 2012
Wells Fargo 2004 - 2011
Wells Fargo 2002 - 2011
Wachovia Bank January 1999 - January 2002
First Union Bank January 1995 - January 1999
Skills
Training, Leadership, Call Centers, Management, Customer Service, Vendor Management, Banking, Performance Management, Sales, Hiring, CRM, Coaching, Employee Relations, Process Improvement, Customer Satisfaction, Strategy, HR Policies, Customer Experience, Strategic Planning, Event Planning, Analysis, Finance, Budgets, Account Management, Operations Management, Program Management
Education
Stanford University 2014 — 2014
Stanford Certified Project Manager (SCPM), Project Management
University of Phoenix
Bachelor of Science, Business Management
Miami Dade College
Associate in Arts, Business Administration
Visa Business School
Debit Product Manager Certification
Robert Ballwanz Robert Ballwanz's Inktel Direct Experience 2005 - 2007
Job Mgr. Strategic Sourcing Indirect at OfficeMax
Industry Consumer Goods
Experience
OfficeMax October 2013 - October 2014
World Kitchen September 2009 - February 2013
PSA Production Services Asc. 2007 - 2008
Inktel Direct 2005 - 2007
SourceLink 2002 - 2005
Moore Business Communication Services 1994 - 2002
Skills
Operations Management, Project Management, Cross-functional Team..., New Business Development, Account Management, Management, Direct Marketing, Strategic Sourcing, Fulfillment Services, Logistics, Supply Chain Management, Sales Management, Process Improvement, Sales, Strategy, Supply Chain, Pricing, Purchasing, Product Development, Key Account Management, Forecasting, Business Development, B2B, Competitive Analysis, Income Statement, Inventory Management, Manufacturing, Product Management, Product Marketing, Leadership, Strategic Planning, Marketing Strategy, Sales Operations, Team Building, Business Strategy, Market Planning, Retail, Budgets, Procurement, P&L Management, Global Sourcing, Consumer Products, Six Sigma, Market Research, Negotiation, Vendor Management, Contract Negotiation, Brand Management
Education
Illinois Institute of Technology
MBA, Marketing
Northern Illinois University
Bachelor of Science (BS), Engineering/Industrial Management
OfficeMax October 2013 - October 2014
World Kitchen September 2009 - February 2013
PSA Production Services Asc. 2007 - 2008
Inktel Direct 2005 - 2007
SourceLink 2002 - 2005
Moore Business Communication Services 1994 - 2002
Skills
Operations Management, Project Management, Cross-functional Team..., New Business Development, Account Management, Management, Direct Marketing, Strategic Sourcing, Fulfillment Services, Logistics, Supply Chain Management, Sales Management, Process Improvement, Sales, Strategy, Supply Chain, Pricing, Purchasing, Product Development, Key Account Management, Forecasting, Business Development, B2B, Competitive Analysis, Income Statement, Inventory Management, Manufacturing, Product Management, Product Marketing, Leadership, Strategic Planning, Marketing Strategy, Sales Operations, Team Building, Business Strategy, Market Planning, Retail, Budgets, Procurement, P&L Management, Global Sourcing, Consumer Products, Six Sigma, Market Research, Negotiation, Vendor Management, Contract Negotiation, Brand Management
Education
Illinois Institute of Technology
MBA, Marketing
Northern Illinois University
Bachelor of Science (BS), Engineering/Industrial Management
Elizabeth Obregón Elizabeth Obregón's Inktel Direct Experience February 2012 - December 2012
Job Graduate Student
Industry Higher Education
Experience
University of Illinois at Chicago August 2013 - Present
Inktel Direct February 2012 - December 2012
Education
University of Illinois at Chicago 2013 — 2015
Master of Arts (MA), Anthropology
University of Illinois at Chicago 2009 — 2011
Bachelor of Arts (B.A.), Anthropology
University of Illinois at Chicago
Doctor of Philosophy (PhD), Anthropology
University of Illinois at Chicago August 2013 - Present
Inktel Direct February 2012 - December 2012
Education
University of Illinois at Chicago 2013 — 2015
Master of Arts (MA), Anthropology
University of Illinois at Chicago 2009 — 2011
Bachelor of Arts (B.A.), Anthropology
University of Illinois at Chicago
Doctor of Philosophy (PhD), Anthropology
Bianca Joseph Bianca Joseph's Inktel Direct Experience January 2009 - April 2009
Job at
Industry Hospital & Health Care
Experience
CVS Pharmacy July 2014 - Present
Boomers May 2011 - January 2012
Global Response August 2011 - December 2011
Charming Charlie July 2011 - July 2011
McRoberts Maritime Security November 2010 - February 2011
Inktel Direct January 2009 - April 2009
American Eagle Outfitters, Inc January 2009 - February 2009
Chuck .E. Cheese's November 2007 - February 2008
Education
American high school academy 2009 — 2011
hs, general studies
Miami Norland Senior High 2004 — 2007
Regular HS Courses
Broward College
Culinary Arts Management
CVS Pharmacy July 2014 - Present
Boomers May 2011 - January 2012
Global Response August 2011 - December 2011
Charming Charlie July 2011 - July 2011
McRoberts Maritime Security November 2010 - February 2011
Inktel Direct January 2009 - April 2009
American Eagle Outfitters, Inc January 2009 - February 2009
Chuck .E. Cheese's November 2007 - February 2008
Education
American high school academy 2009 — 2011
hs, general studies
Miami Norland Senior High 2004 — 2007
Regular HS Courses
Broward College
Culinary Arts Management
Sonia Roselli, M.B.A.'s Inktel Direct Experience January 1996 - January 2005
Job Human Resources, Recruiter
Industry Human Resources
Experience
Abt Associates 2012 - Present
Hodges University November 2010 - June 2012
2009-2010 November 2006 - November 2009
DeVry University October 2006 - October 2009
Keiser Career College February 2006 - October 2006
Inktel Direct January 1996 - January 2005
Skills
Access, QuickBooks, Outlook, Data Entry, Microsoft Word, Microsoft Office, Customer Service, Social Media, Office Management, Student Financial Aid, Process Scheduler, Student Development, Accounts Payable, Enrollment Management, Time Management, Admissions, Research, Community Outreach, Student Recruiting, Project Management, Microsoft Excel
Education
2008- 2009 Keller Graduate School Of Management 2008 — 2009
Masters, Business Administration; Hospitality
Keller Graduate School Of Management 2008 — 2009
MBA, Hospitality
DeVry University 2006 — 2008
Bachelors, Technical Management; Hospitality
Abt Associates 2012 - Present
Hodges University November 2010 - June 2012
2009-2010 November 2006 - November 2009
DeVry University October 2006 - October 2009
Keiser Career College February 2006 - October 2006
Inktel Direct January 1996 - January 2005
Skills
Access, QuickBooks, Outlook, Data Entry, Microsoft Word, Microsoft Office, Customer Service, Social Media, Office Management, Student Financial Aid, Process Scheduler, Student Development, Accounts Payable, Enrollment Management, Time Management, Admissions, Research, Community Outreach, Student Recruiting, Project Management, Microsoft Excel
Education
2008- 2009 Keller Graduate School Of Management 2008 — 2009
Masters, Business Administration; Hospitality
Keller Graduate School Of Management 2008 — 2009
MBA, Hospitality
DeVry University 2006 — 2008
Bachelors, Technical Management; Hospitality
Kazmira Pedonesi, CCIE #28573 (SP) Kazmira Pedonesi, CCIE #28573 (SP)'s Inktel Direct Experience May 2007 - March 2008
Job Network Consultant at Acadia Technology Group
Industry Information Technology and Services
Experience
Acadia Technology Group November 2012 - Present
Philips Healthcare May 2010 - November 2012
Pepper Group March 2008 - February 2009
Inktel Direct May 2007 - March 2008
Educational Development Associates, Inc. May 2004 - May 2006
Skills
CCIE, CCNP, CCNA, Cisco Technologies, Networking, Switches, Account Management, Troubleshooting, Strategic Planning, Team Leadership, Sales, Routers, Business Development, Routing, Project Management, Integration, VPN, WAN, Technical Support, Strategy, Network Administration, Cisco Firewall Security, Firewalls, Network Design, Cisco IOS, Network Engineering
Education
CyscoExpert 2009 — 2011
CCIE (SP), CCNP, CCNA
Florida International University - College of Business 2006 — 2007
MBA, International Business
University of Miami - School of Business 2001 — 2004
Bachelor of Business Administration (B.B.A.), Marketing
Acadia Technology Group November 2012 - Present
Philips Healthcare May 2010 - November 2012
Pepper Group March 2008 - February 2009
Inktel Direct May 2007 - March 2008
Educational Development Associates, Inc. May 2004 - May 2006
Skills
CCIE, CCNP, CCNA, Cisco Technologies, Networking, Switches, Account Management, Troubleshooting, Strategic Planning, Team Leadership, Sales, Routers, Business Development, Routing, Project Management, Integration, VPN, WAN, Technical Support, Strategy, Network Administration, Cisco Firewall Security, Firewalls, Network Design, Cisco IOS, Network Engineering
Education
CyscoExpert 2009 — 2011
CCIE (SP), CCNP, CCNA
Florida International University - College of Business 2006 — 2007
MBA, International Business
University of Miami - School of Business 2001 — 2004
Bachelor of Business Administration (B.B.A.), Marketing
Keah Kemp Keah Kemp's Inktel Direct Experience June 2003 - Present
Job CSR at Inktel Direct
Industry Marketing and Advertising
Experience
Inktel Direct June 2003 - Present
United Collection Bureau January 2008 - July 2011
Devcon Security February 2006 - August 2007
B & L Business Products December 1999 - January 2001
Skills
Customer Service
Education
Savannah State University 1987 — 1989
Miami Edison Senior High 1983 — 1986
Miami Dade College
Funeral Servicea
Inktel Direct June 2003 - Present
United Collection Bureau January 2008 - July 2011
Devcon Security February 2006 - August 2007
B & L Business Products December 1999 - January 2001
Skills
Customer Service
Education
Savannah State University 1987 — 1989
Miami Edison Senior High 1983 — 1986
Miami Dade College
Funeral Servicea
Donovan Williams's Inktel Direct Experience February 2009 - August 2010
Job Vice President at Surrey Corporation
Industry Marketing and Advertising
Experience
Surrey Corporation December 2014 - Present
New Hope Fellowship Church 2004 - Present
Empower Sales 2015 - 2015
Superior Interactive Communications, LLC March 2014 - September 2014
Colldon, Inc. June 2012 - February 2014
Talk2Rep Call Centers August 2010 - October 2012
Inktel Direct February 2009 - August 2010
Cross Country Home Services August 2006 - February 2009
Technion Communications, Inc 1999 - 2004
Skills
Customer Relations, Customer Service, Account Management, New Business Development, Direct Marketing, Strategic Planning, Process Improvement, Customer Retention, Team Building, Marketing Strategy, Call Center, Microsoft Office, Sales Management, Direct Sales, Customer Satisfaction, Call Centers, Management, Leadership, CRM, Marketing, Sales, Outsourcing, Program Management, Lead Generation, B2B, Customer Experience, Team Leadership, Analytics, Training, Telemarketing, Business Development, Inbound Marketing, Operations Management, Strategy, Start-ups, Online Marketing, E-commerce, Email Marketing, Market Research, Customer Acquisition, Online Advertising, Salesforce.com, Strategic Partnerships, SEM, P&L Management, Vendor Management
Education
Broward Community College 2007 — 2008
City College 2000 — 2003
Associate, Business Administration
Ardenne High School 1980 — 1986
Surrey Corporation December 2014 - Present
New Hope Fellowship Church 2004 - Present
Empower Sales 2015 - 2015
Superior Interactive Communications, LLC March 2014 - September 2014
Colldon, Inc. June 2012 - February 2014
Talk2Rep Call Centers August 2010 - October 2012
Inktel Direct February 2009 - August 2010
Cross Country Home Services August 2006 - February 2009
Technion Communications, Inc 1999 - 2004
Skills
Customer Relations, Customer Service, Account Management, New Business Development, Direct Marketing, Strategic Planning, Process Improvement, Customer Retention, Team Building, Marketing Strategy, Call Center, Microsoft Office, Sales Management, Direct Sales, Customer Satisfaction, Call Centers, Management, Leadership, CRM, Marketing, Sales, Outsourcing, Program Management, Lead Generation, B2B, Customer Experience, Team Leadership, Analytics, Training, Telemarketing, Business Development, Inbound Marketing, Operations Management, Strategy, Start-ups, Online Marketing, E-commerce, Email Marketing, Market Research, Customer Acquisition, Online Advertising, Salesforce.com, Strategic Partnerships, SEM, P&L Management, Vendor Management
Education
Broward Community College 2007 — 2008
City College 2000 — 2003
Associate, Business Administration
Ardenne High School 1980 — 1986
Brigette Anderson, CIR Brigette Anderson, CIR's Inktel Direct Experience September 2005 - July 2006
Job HR Generalist at ULTA Beauty
Industry Retail
Experience
ULTA Beauty October 2012 - Present
Ulta July 2011 - October 2012
Ulta May 2010 - July 2011
Ulta August 2008 - May 2010
Speciality Construction Brands 2006 - 2008
Inktel Direct September 2005 - July 2006
Skills
Social Networking, Strategic Sourcing, Creative Sourcing, Recruitment Operations, Applicant Tracking..., Employee Branding, Project Coordination, LinkedIn, Sourcing, Talent Acquisition, Onboarding, Human Resources, Retail, Internet Recruiting, Training, Employer Branding, Social Media, HR Policies, Vendor Management, Recruiting
Education
Benedictine University
Bachelor of Business Administration, Management and Organizational Behavior
AIRS
Certification, Certified Internet Recruiter
ULTA Beauty October 2012 - Present
Ulta July 2011 - October 2012
Ulta May 2010 - July 2011
Ulta August 2008 - May 2010
Speciality Construction Brands 2006 - 2008
Inktel Direct September 2005 - July 2006
Skills
Social Networking, Strategic Sourcing, Creative Sourcing, Recruitment Operations, Applicant Tracking..., Employee Branding, Project Coordination, LinkedIn, Sourcing, Talent Acquisition, Onboarding, Human Resources, Retail, Internet Recruiting, Training, Employer Branding, Social Media, HR Policies, Vendor Management, Recruiting
Education
Benedictine University
Bachelor of Business Administration, Management and Organizational Behavior
AIRS
Certification, Certified Internet Recruiter
Stephen Wells's Inktel Direct Experience June 2005 - August 2006
Job Regional Director at Voya Financial
Industry Insurance
Experience
Voya Financial August 2015 - Present
Aon Hewitt July 2007 - August 2015
Aon July 2007 - March 2011
Aon Consulting July 2007 - July 2008
Inktel Direct June 2005 - August 2006
eBay Inc April 1997 - June 2005
Skills
Employee Benefits, Defined Benefit, Project Management, Disability Insurance, Recruiting, Risk Management, Training, Business Development, Health Insurance, Finance, Human Resources, Consulting, Benefits Administration, Business Planning, Insurance, Performance Management, Account Management, Process Improvement, Employee Engagement, Vendor Management, Leadership, Negotiation, Program Management, Management, Strategy, Sales, Customer Service, Marketing, Strategic Planning, Microsoft Office, Microsoft Excel
Education
Loyola University of Chicago - Graduate School of Business 2011 — 2013
Master of Business Administration (MBA), Human Resource Management, Heath Care Management, Compensation and Benefits
Loyola University Chicago 2003 — 2007
Business Administration, Finance, Marketing
Voya Financial August 2015 - Present
Aon Hewitt July 2007 - August 2015
Aon July 2007 - March 2011
Aon Consulting July 2007 - July 2008
Inktel Direct June 2005 - August 2006
eBay Inc April 1997 - June 2005
Skills
Employee Benefits, Defined Benefit, Project Management, Disability Insurance, Recruiting, Risk Management, Training, Business Development, Health Insurance, Finance, Human Resources, Consulting, Benefits Administration, Business Planning, Insurance, Performance Management, Account Management, Process Improvement, Employee Engagement, Vendor Management, Leadership, Negotiation, Program Management, Management, Strategy, Sales, Customer Service, Marketing, Strategic Planning, Microsoft Office, Microsoft Excel
Education
Loyola University of Chicago - Graduate School of Business 2011 — 2013
Master of Business Administration (MBA), Human Resource Management, Heath Care Management, Compensation and Benefits
Loyola University Chicago 2003 — 2007
Business Administration, Finance, Marketing
Lazaro R Arriete Lazaro R Arriete's Inktel Direct Experience August 2010 - December 2011
Job Technical Support at Derive Systems
Industry Automotive
Experience
Derive Systems December 2014 - Present
Student Loan Rescue December 2013 - December 2014
AAR CORP. December 2012 - December 2013
Inktel Direct August 2010 - December 2011
Skills
Aviation, Aircraft, Airlines, Aircraft Maintenance, Flight Safety, Airports, Aerospace, Customer Service, Sales, Shipping, Flights, Maintenance & Repair, Outlook, Professional phone..., Avionics, Data Warehousing, Technical Support, Call Centers, Training, Microsoft Office
Education
Florida National College-Main Campus 2009 — 2011
Bachelor of Science (BS), Criminal Justice and Corrections
Linear Tech 2008 — 2008
High School Diploma, High School/Secondary Diplomas and Certificates
Derive Systems December 2014 - Present
Student Loan Rescue December 2013 - December 2014
AAR CORP. December 2012 - December 2013
Inktel Direct August 2010 - December 2011
Skills
Aviation, Aircraft, Airlines, Aircraft Maintenance, Flight Safety, Airports, Aerospace, Customer Service, Sales, Shipping, Flights, Maintenance & Repair, Outlook, Professional phone..., Avionics, Data Warehousing, Technical Support, Call Centers, Training, Microsoft Office
Education
Florida National College-Main Campus 2009 — 2011
Bachelor of Science (BS), Criminal Justice and Corrections
Linear Tech 2008 — 2008
High School Diploma, High School/Secondary Diplomas and Certificates
Jacob Weinfeld Jacob Weinfeld's Inktel Direct Experience May 2011 - April 2012
Job Strategic Growth Director at MERIT Baltimore
Industry Education Management
Experience
MERIT (Medical Education Resources Initiative for Teens) June 2015 - Present
KIPP Baltimore July 2012 - June 2015
Inktel Direct May 2011 - April 2012
Weinfeld Education Group March 2009 - May 2011
Anthony Dawkins Campaign for County Commissioner of District 2 March 2010 - November 2010
WorkBeast April 2010 - August 2010
Skills
Marketing Strategy, Public Speaking, New Business Development, Business Development, Market Research, Social Media Marketing, Sales Process, Online Marketing, Call Center, Sales Support, Case Studies, Social Networking, Call Centers, Marketing, teaching, Community Outreach, Communication, Teaching, Management, Training, Social Media, Sales, Advertising, Leadership, Microsoft Office, Nonprofits, Sales Operations
Education
Johns Hopkins University School of Education 2012 — 2014
Bachelors of Science in Education, Elementary Education and Teaching, 4.0
University of Miami - School of Business 2009 — 2011
Marketing, Marketing
University of Miami 2007 — 2011
Bachelors of Business Administration: Marketing, Marketing, 3.8
MERIT (Medical Education Resources Initiative for Teens) June 2015 - Present
KIPP Baltimore July 2012 - June 2015
Inktel Direct May 2011 - April 2012
Weinfeld Education Group March 2009 - May 2011
Anthony Dawkins Campaign for County Commissioner of District 2 March 2010 - November 2010
WorkBeast April 2010 - August 2010
Skills
Marketing Strategy, Public Speaking, New Business Development, Business Development, Market Research, Social Media Marketing, Sales Process, Online Marketing, Call Center, Sales Support, Case Studies, Social Networking, Call Centers, Marketing, teaching, Community Outreach, Communication, Teaching, Management, Training, Social Media, Sales, Advertising, Leadership, Microsoft Office, Nonprofits, Sales Operations
Education
Johns Hopkins University School of Education 2012 — 2014
Bachelors of Science in Education, Elementary Education and Teaching, 4.0
University of Miami - School of Business 2009 — 2011
Marketing, Marketing
University of Miami 2007 — 2011
Bachelors of Business Administration: Marketing, Marketing, 3.8
Kofi Hemmingway Kofi Hemmingway's Inktel Direct Experience 2001 - 2005
Job Campus Pastor at A Wealthy Place International Ministries
Industry Sports
Experience
A Wealthy Place Kingdom Church 2011 - Present
HTF January 2008 - Present
Inktel Direct 2001 - 2005
Skills
Public Speaking, Microsoft Office, Strategic Planning, Non-profits, Event Planning, Nonprofits
Education
Florida Agricultural and Mechanical University 1988 — 1994
A Wealthy Place Kingdom Church 2011 - Present
HTF January 2008 - Present
Inktel Direct 2001 - 2005
Skills
Public Speaking, Microsoft Office, Strategic Planning, Non-profits, Event Planning, Nonprofits
Education
Florida Agricultural and Mechanical University 1988 — 1994
Jessica Lima Jessica Lima's Inktel Direct Experience January 2006 - February 2008
Job Account Manager at ST Aerospace
Industry Airlines/Aviation
Experience
ST Aerospace July 2014 - Present
Wencor September 2011 - July 2014
APC Engineering May 2010 - June 2011
Touche Boutique March 2008 - May 2010
Inktel Direct January 2006 - February 2008
Skills
Sales, Customer Service, Customer Satisfaction, Pricing, Inventory Management, Negotiation, Sales Management, Contract Negotiation, Purchasing, Forecasting, Microsoft Office, Business Development, Long-term Customer..., Customer Support, Account Management, Microsoft Excel, Strategic Thinking, Aviation, Front Office, Phone Etiquette, Clerical Skills, Data Entry, Price Quotes, Exceed Sales Goals, Logistics, Operations Management, Supply Chain Management, Aerospace, Commercial Aviation, Management, Team Building, Continuous Improvement, Airlines, Aircraft, Procurement, Program Management
Education
Florida Career College-Miami 2008 — 2009
Medical Billing & Coding, Medical Office Management/Administration
Barbara Goleman Senior High School 2005 — 2008
ST Aerospace July 2014 - Present
Wencor September 2011 - July 2014
APC Engineering May 2010 - June 2011
Touche Boutique March 2008 - May 2010
Inktel Direct January 2006 - February 2008
Skills
Sales, Customer Service, Customer Satisfaction, Pricing, Inventory Management, Negotiation, Sales Management, Contract Negotiation, Purchasing, Forecasting, Microsoft Office, Business Development, Long-term Customer..., Customer Support, Account Management, Microsoft Excel, Strategic Thinking, Aviation, Front Office, Phone Etiquette, Clerical Skills, Data Entry, Price Quotes, Exceed Sales Goals, Logistics, Operations Management, Supply Chain Management, Aerospace, Commercial Aviation, Management, Team Building, Continuous Improvement, Airlines, Aircraft, Procurement, Program Management
Education
Florida Career College-Miami 2008 — 2009
Medical Billing & Coding, Medical Office Management/Administration
Barbara Goleman Senior High School 2005 — 2008
Leslie Baca Leslie Baca's Inktel Direct Experience October 2012 - February 2013
Job Customer Service Representative
Industry Consumer Services
Experience
RealAuction March 2013 - Present
Inktel Direct October 2012 - February 2013
Boca Swim Academy August 2011 - September 2011
Taco Bell January 2009 - April 2010
Kangaroo Express August 2008 - December 2009
VCA North Springs Animal Hospital June 2005 - March 2006
Tallahassee Community Coll August 2003 - August 2004
Riverbank Funding Inc. July 2000 - July 2002
Skills
Time Management, Organizational Skills, Interpersonal Skills, Spreadsheets, PowerPoint, Cashiering, Microsoft Office 2003, Team Player, Handling Food, Customer Service, Excel, Able To Multi-task, Adaptive, Strong Verbal Skills, Problem Solving, Extremely Professional, Strong Work Ethic, Communication Written, Meticulous Attention to..., Able To Work Under..., Able To Work Alone, Telephone Skills, Order Fulfillment, Customer Satisfaction, Call Centers, Data Entry, Team-oriented, Customer Experience, Critical Thinking, Phone Etiquette, Patience, Analytical Skills, Organization, Integrity, Friendly Personality, Accountability, Training, Invoicing, Cash Register, Social Networking, Customer Retention, Team Leadership, Strategic Planning, Account Management, Leadership, Communication, Microsoft Excel, Microsoft Office, Multi Tasking, Work Alone
Education
Broward College 2009 — 2010
Pre-Pharmacy Studies
Tallahassee Community College 2003 — 2004
Early childhood education
Coral Springs High 1999 — 2003
yes, Diploma
RealAuction March 2013 - Present
Inktel Direct October 2012 - February 2013
Boca Swim Academy August 2011 - September 2011
Taco Bell January 2009 - April 2010
Kangaroo Express August 2008 - December 2009
VCA North Springs Animal Hospital June 2005 - March 2006
Tallahassee Community Coll August 2003 - August 2004
Riverbank Funding Inc. July 2000 - July 2002
Skills
Time Management, Organizational Skills, Interpersonal Skills, Spreadsheets, PowerPoint, Cashiering, Microsoft Office 2003, Team Player, Handling Food, Customer Service, Excel, Able To Multi-task, Adaptive, Strong Verbal Skills, Problem Solving, Extremely Professional, Strong Work Ethic, Communication Written, Meticulous Attention to..., Able To Work Under..., Able To Work Alone, Telephone Skills, Order Fulfillment, Customer Satisfaction, Call Centers, Data Entry, Team-oriented, Customer Experience, Critical Thinking, Phone Etiquette, Patience, Analytical Skills, Organization, Integrity, Friendly Personality, Accountability, Training, Invoicing, Cash Register, Social Networking, Customer Retention, Team Leadership, Strategic Planning, Account Management, Leadership, Communication, Microsoft Excel, Microsoft Office, Multi Tasking, Work Alone
Education
Broward College 2009 — 2010
Pre-Pharmacy Studies
Tallahassee Community College 2003 — 2004
Early childhood education
Coral Springs High 1999 — 2003
yes, Diploma
Edward Jim Amador Edward Jim Amador's Inktel Direct Experience October 1999 - August 2004
Job ExecutiveLevel Director of Business Operations
Industry Education Management
Experience
Mount Washington College July 2013 - Present
Kaplan University May 2008 - Present
PRC, LLC September 2004 - May 2008
Inktel Direct October 1999 - August 2004
Skills
Enrollment Management, Staff Development, Student Recruiting, Admissions, Student Financial Aid, Training, Adult Education, Academic Administration, Contact Centers, Leadership Development, Higher Education, Leadership, CampusVue, Coaching, Student Affairs, Campus, Distance Learning, Management, Educational Leadership, Retaining Customers, Resume Writing, E-Learning, Career Development, Student Development, Accreditation, Public Speaking, Career Counseling, Instructional Design, Academia, Student Engagement, Academic Advising, Interviews, Student Counseling, Higher Education..., Curriculum Development, International Education, Job Search Strategies, College Recruiting, Conflict Resolution, Educational Consulting, Curriculum Design, Program Development, Classroom, Fundraising, Educational Technology, Customer Retention, Courses, Educational Leadership..., ERP Implementation..., Operational Initiatives
Education
St. Thomas University 2012 — 2016
Doctorate Degree, Doctor of Education & Leadership, Junior
St. Thomas University 2008 — 2010
Master's degree, Executive Management
St. Thomas University 2005 — 2008
Bachelor’s Degree, Organizational Leadership
Miami Dade College 2003 — 2005
Associate’s Degree, Business Administration and Management, General
Mount Washington College July 2013 - Present
Kaplan University May 2008 - Present
PRC, LLC September 2004 - May 2008
Inktel Direct October 1999 - August 2004
Skills
Enrollment Management, Staff Development, Student Recruiting, Admissions, Student Financial Aid, Training, Adult Education, Academic Administration, Contact Centers, Leadership Development, Higher Education, Leadership, CampusVue, Coaching, Student Affairs, Campus, Distance Learning, Management, Educational Leadership, Retaining Customers, Resume Writing, E-Learning, Career Development, Student Development, Accreditation, Public Speaking, Career Counseling, Instructional Design, Academia, Student Engagement, Academic Advising, Interviews, Student Counseling, Higher Education..., Curriculum Development, International Education, Job Search Strategies, College Recruiting, Conflict Resolution, Educational Consulting, Curriculum Design, Program Development, Classroom, Fundraising, Educational Technology, Customer Retention, Courses, Educational Leadership..., ERP Implementation..., Operational Initiatives
Education
St. Thomas University 2012 — 2016
Doctorate Degree, Doctor of Education & Leadership, Junior
St. Thomas University 2008 — 2010
Master's degree, Executive Management
St. Thomas University 2005 — 2008
Bachelor’s Degree, Organizational Leadership
Miami Dade College 2003 — 2005
Associate’s Degree, Business Administration and Management, General
Irvin (B.L.I.N.D) Aboite Irvin (B.L.I.N.D) Aboite's Inktel Direct Experience February 2005 - July 2010
Job Owner, Get Big Entertainment
Industry Entertainment
Experience
Get Big Entertainment October 2009 - Present
Inktel Direct February 2005 - July 2010
Rock Café/ Park Sports Bar March 2004 - February 2005
Precision Response Corp January 2000 - January 2005
s Macaronni Grill Pem February 2001 - March 2002
Skills
Music, Photography, Sales Operations, Event Planning, Time Management, Music Industry, Talent Management, Customer Service, Graphic Design, A&R, PowerPoint, Recording, Public Speaking, Social Networking, Web Marketing, Songwriting
Education
Miami Dade College 2011 — 2013
Physical Therapist
Sheridan Technical Institute 2010 — 2011
Diploma
Present:Miami Dade Community College
Get Big Entertainment October 2009 - Present
Inktel Direct February 2005 - July 2010
Rock Café/ Park Sports Bar March 2004 - February 2005
Precision Response Corp January 2000 - January 2005
s Macaronni Grill Pem February 2001 - March 2002
Skills
Music, Photography, Sales Operations, Event Planning, Time Management, Music Industry, Talent Management, Customer Service, Graphic Design, A&R, PowerPoint, Recording, Public Speaking, Social Networking, Web Marketing, Songwriting
Education
Miami Dade College 2011 — 2013
Physical Therapist
Sheridan Technical Institute 2010 — 2011
Diploma
Present:Miami Dade Community College
Michael Wallace's Inktel Direct Experience March 2002 - September 2003
Job EVP & CFO at Intermedix
Industry Hospital & Health Care
Experience
Intermedix August 2013 - Present
Elephant Group September 2008 - July 2013
Radiology Corporation of America August 2004 - August 2008
Securities & Exchange Commission September 2003 - August 2004
Inktel Direct March 2002 - September 2003
CELLIT Technologies August 2000 - March 2002
Kellstrom Industries April 1997 - August 2000
KPMG August 1990 - April 1997
Skills
Mergers, Accountants, Accounting, Aerospace, Healthcare, SEC filings, CPA, Finance, Financial Modeling, Financial Services, GAAP, Human Resources, Integration, Leadership, Management, Marketing, Mergers, Negotiation, Revenue Recognition, Sarbanes-Oxley Act, Strategy, Tax, Telecommunications, SEC Filings
Education
University of Notre Dame 1986 — 1990
Bachelor of Business Administration, Accounting
Intermedix August 2013 - Present
Elephant Group September 2008 - July 2013
Radiology Corporation of America August 2004 - August 2008
Securities & Exchange Commission September 2003 - August 2004
Inktel Direct March 2002 - September 2003
CELLIT Technologies August 2000 - March 2002
Kellstrom Industries April 1997 - August 2000
KPMG August 1990 - April 1997
Skills
Mergers, Accountants, Accounting, Aerospace, Healthcare, SEC filings, CPA, Finance, Financial Modeling, Financial Services, GAAP, Human Resources, Integration, Leadership, Management, Marketing, Mergers, Negotiation, Revenue Recognition, Sarbanes-Oxley Act, Strategy, Tax, Telecommunications, SEC Filings
Education
University of Notre Dame 1986 — 1990
Bachelor of Business Administration, Accounting
Strada Joseph Strada Joseph's Inktel Direct Experience March 2007 - July 2010
Job Corporate Trainer at Inktel Contact Center Solutions
Industry Marketing and Advertising
Experience
Inktel Contact Center Solutions December 2006 - Present
Inktel Direct March 2007 - July 2010
Technion Communications Corporations June 2000 - December 2006
Skills
Call Center, Customer Retention, Customer Experience, Telemarketing, Training, Team Leadership, Account Management, Customer Service, Customer Satisfaction, Team Building, Sales, Performance Management, Coaching, Workforce Management, Call Centers, Vendor Management, Social Networking, Leadership Development, Employee Training, Management, Employee Relations, Leadership, Recruiting, Hiring, Salesforce.com, Operations Management, CRM, Strategic Planning, Human Resources, Sales Management, Business Development, Employee Benefits, Interviews
Education
Campbellsville University
Business Management
Mississippi State University
Business Administration and Management
Inktel Contact Center Solutions December 2006 - Present
Inktel Direct March 2007 - July 2010
Technion Communications Corporations June 2000 - December 2006
Skills
Call Center, Customer Retention, Customer Experience, Telemarketing, Training, Team Leadership, Account Management, Customer Service, Customer Satisfaction, Team Building, Sales, Performance Management, Coaching, Workforce Management, Call Centers, Vendor Management, Social Networking, Leadership Development, Employee Training, Management, Employee Relations, Leadership, Recruiting, Hiring, Salesforce.com, Operations Management, CRM, Strategic Planning, Human Resources, Sales Management, Business Development, Employee Benefits, Interviews
Education
Campbellsville University
Business Management
Mississippi State University
Business Administration and Management
Eddy Arriola's Inktel Direct Experience March 1997 - June 2008
Job Chairman & CEO at Apollo Bank
Industry Banking
Experience
Apollo Bank June 2008 - Present
Inktel Direct March 1997 - June 2008
TotalBank January 2003 - November 2007
Avanti/Case Hoyt 1994 - 1996
Education
Boston College 1990 — 1994
Bachelor's degree, History
Harvard Business School
Apollo Bank June 2008 - Present
Inktel Direct March 1997 - June 2008
TotalBank January 2003 - November 2007
Avanti/Case Hoyt 1994 - 1996
Education
Boston College 1990 — 1994
Bachelor's degree, History
Harvard Business School
Jeannyn Gomez's Inktel Direct Experience 2010 - January 2012
Job CSR at Independent Living Systems, LLC
Industry Telecommunications
Experience
MethodGroupe LLC July 2015 - Present
Independent Living Systems, LLC August 2013 - July 2015
internships.com 2015 - 2015
internships.com 2015 - 2015
internships.com 2015 - 2015
internships.com 2015 - 2015
internships.com 2015 - 2015
Inktel Direct 2010 - January 2012
Jungle Island June 2008 - October 2010
Skills
Call Centers, Customer Satisfaction, Customer Service, Customer Experience, Training, Quality Assurance, Coaching, Photoshop, InDesign, Illustrator, Advertising
Education
Miami International University of Art and Design
Bachelor of Arts (BA), Advertising
Miami International University of Art and Design
Advertising
MethodGroupe LLC July 2015 - Present
Independent Living Systems, LLC August 2013 - July 2015
internships.com 2015 - 2015
internships.com 2015 - 2015
internships.com 2015 - 2015
internships.com 2015 - 2015
internships.com 2015 - 2015
Inktel Direct 2010 - January 2012
Jungle Island June 2008 - October 2010
Skills
Call Centers, Customer Satisfaction, Customer Service, Customer Experience, Training, Quality Assurance, Coaching, Photoshop, InDesign, Illustrator, Advertising
Education
Miami International University of Art and Design
Bachelor of Arts (BA), Advertising
Miami International University of Art and Design
Advertising
Heather Figueroa Heather Figueroa's Inktel Direct Experience August 2009 - April 2010
Job Guest Logistics Agent at Carnival Corporation
Industry Consumer Services
Experience
Carnival Corporation October 2013 - Present
Saveology.com ™ May 2011 - September 2013
Great Health Works April 2010 - April 2011
Inktel Direct August 2009 - April 2010
American Express February 2006 - April 2007
Skills
Customer Satisfaction, Customer Service, Multi Tasking, Office Administration, Data Entry, Sales, Direct Sales, Customer Retention, Compliance, Microsoft Office, Administrative..., Strategic Planning, Training, Logistics
Education
Broward College
Carnival Corporation October 2013 - Present
Saveology.com ™ May 2011 - September 2013
Great Health Works April 2010 - April 2011
Inktel Direct August 2009 - April 2010
American Express February 2006 - April 2007
Skills
Customer Satisfaction, Customer Service, Multi Tasking, Office Administration, Data Entry, Sales, Direct Sales, Customer Retention, Compliance, Microsoft Office, Administrative..., Strategic Planning, Training, Logistics
Education
Broward College
Kevin Korngold, MBA Kevin Korngold, MBA's Inktel Direct Experience November 2009 - September 2010
Job Agency Owner, Florida Southern Insurance
Industry Insurance
Experience
Florida Southern Insurance November 2013 - Present
The Home Depot September 2012 - November 2013
CoreLogic May 2011 - September 2011
Inktel Direct November 2009 - September 2010
University of Central Florida July 2007 - May 2009
Monster Media August 2008 - December 2008
Skills
Account Management, Customer Relations, Operations Management, Business Analysis
Education
The George Washington University 2012 — 2012
Masters Certificate in Business Analysis
Nova Southeastern University 2010 — 2011
Master of Business Administration, Management
University of Central Florida 2005 — 2009
Bachelor of Arts, Interpersonal/Organizational Communication
Florida Southern Insurance November 2013 - Present
The Home Depot September 2012 - November 2013
CoreLogic May 2011 - September 2011
Inktel Direct November 2009 - September 2010
University of Central Florida July 2007 - May 2009
Monster Media August 2008 - December 2008
Skills
Account Management, Customer Relations, Operations Management, Business Analysis
Education
The George Washington University 2012 — 2012
Masters Certificate in Business Analysis
Nova Southeastern University 2010 — 2011
Master of Business Administration, Management
University of Central Florida 2005 — 2009
Bachelor of Arts, Interpersonal/Organizational Communication
Judson Noel Judson Noel's Inktel Direct Experience March 2009 - February 2010
Job Customer Success Chief at Fenero
Industry Information Technology and Services
Experience
Fenero October 2014 - Present
World Emblem International, Inc. April 2014 - October 2014
Inktel Contact Center Solutions February 2010 - April 2014
Inktel Direct March 2009 - February 2010
Inktel Direct August 2008 - March 2009
Skills
TCP/IP, Troubleshooting, Active Directory, Windows Server, Cisco Technologies, Operating Systems, Telecommunications, VMware, VPN, Wireless Networking, Windows XP, Routers, Computer Hardware, Help Desk Support, Switches, Account Management, Team Leadership, Team Building, Customer Service, Customer Satisfaction
Education
Miami Dade College 2008 — 2010
Computer Information Systems
Bethune-Cookman University 2006 — 2008
Computer Engineering
Fenero October 2014 - Present
World Emblem International, Inc. April 2014 - October 2014
Inktel Contact Center Solutions February 2010 - April 2014
Inktel Direct March 2009 - February 2010
Inktel Direct August 2008 - March 2009
Skills
TCP/IP, Troubleshooting, Active Directory, Windows Server, Cisco Technologies, Operating Systems, Telecommunications, VMware, VPN, Wireless Networking, Windows XP, Routers, Computer Hardware, Help Desk Support, Switches, Account Management, Team Leadership, Team Building, Customer Service, Customer Satisfaction
Education
Miami Dade College 2008 — 2010
Computer Information Systems
Bethune-Cookman University 2006 — 2008
Computer Engineering
Edna Brisson Edna Brisson's Inktel Direct Experience May 2013 - Present
Job Customer Support Representative at Inktel Direct
Industry Telecommunications
Experience
Inktel Direct May 2013 - Present
BrightSky - Your Diabetes Connection January 2008 - February 2012
Skills
Customer Service, Clerical Skills, Typing, Bilingual, Microsoft Office, Customer Support, Invoicing, Data Entry, Customer Satisfaction
Education
Miami Dade College 2012 — 2013
Criminal Justice AA, Business Administration, Management and Operations
Inktel Direct May 2013 - Present
BrightSky - Your Diabetes Connection January 2008 - February 2012
Skills
Customer Service, Clerical Skills, Typing, Bilingual, Microsoft Office, Customer Support, Invoicing, Data Entry, Customer Satisfaction
Education
Miami Dade College 2012 — 2013
Criminal Justice AA, Business Administration, Management and Operations
Fred Marulanda Fred Marulanda's Inktel Direct Experience May 2005 - October 2009
Job Director of Distribution and Logistics at Calev Print Media
Industry Printing
Experience
Calev Print Media June 2014 - Present
iD Commerce and Logistics September 2012 - July 2014
iD Commerce and Logistics (Formerly Inktel Direct) November 2009 - September 2012
Inktel Direct May 2005 - October 2009
Inktel Direct September 1999 - May 2005
Skills
Supply Chain Management, Operations Management, Supply Chain, Transportation, Direct Marketing, Data Management, Business Intelligence, Order Fulfillment, Social Media, Logistics, Finance, Outsourcing, Advertising, Direct Mail, Integrated Marketing, New Business Development, Account Management, Customer Acquisition, Marketing, Strategic Planning, Customer Service, Sales, B2B, Marketing Strategy, Warehousing, Logistics Management, Transportation..., E-commerce, Process Improvement, Leadership, Cross-functional Team..., Team Building
Education
Georgia Tech Supply Chain & Logistics Institute 2007 — 2009
Supply Chain & Logistics Management
Florida International University 1991 — 1992
Business Administration
Calev Print Media June 2014 - Present
iD Commerce and Logistics September 2012 - July 2014
iD Commerce and Logistics (Formerly Inktel Direct) November 2009 - September 2012
Inktel Direct May 2005 - October 2009
Inktel Direct September 1999 - May 2005
Skills
Supply Chain Management, Operations Management, Supply Chain, Transportation, Direct Marketing, Data Management, Business Intelligence, Order Fulfillment, Social Media, Logistics, Finance, Outsourcing, Advertising, Direct Mail, Integrated Marketing, New Business Development, Account Management, Customer Acquisition, Marketing, Strategic Planning, Customer Service, Sales, B2B, Marketing Strategy, Warehousing, Logistics Management, Transportation..., E-commerce, Process Improvement, Leadership, Cross-functional Team..., Team Building
Education
Georgia Tech Supply Chain & Logistics Institute 2007 — 2009
Supply Chain & Logistics Management
Florida International University 1991 — 1992
Business Administration
Valarie Ellis's Inktel Direct Experience 2001 - 2005
Job Visionary Entrepreneur and MultiLevel Network Marketer
Industry Health, Wellness and Fitness
Experience
Ardyss International April 2009 - Present
Florida Notary On Wheels December 2001 - Present
Inktel Direct 2001 - 2005
Education
Florida Agricultural and Mechanical University 1967 — 1971
Ardyss International April 2009 - Present
Florida Notary On Wheels December 2001 - Present
Inktel Direct 2001 - 2005
Education
Florida Agricultural and Mechanical University 1967 — 1971
Duane Biala's Inktel Direct Experience November 2010 - August 2012
Job Experienced Customer Service, Inside Sales, Employee Developer and Leader.
Industry Consumer Services
Experience
Perma-Seal Basement Systems May 2015 - Present
Magid Glove & Safety August 2014 - December 2014
The Pampered Chef September 2012 - February 2014
Inktel Direct November 2010 - August 2012
Heart Financial Services December 2008 - February 2010
Galaxy Soccer Club 2007 - 2010
HSBC October 1995 - December 2008
Junior Achievement of Chicago 1995 - 2008
Illinois Shotokan Karate Club 1997 - 2004
Bolingbrook Soccer Club 1996 - 2002
Skills
Customer Relations, Telephone Skills, Workforce Management, Call Routing, Call Center, Predictive Dialers, Operations Management, Quality Analysis, Floorplanning, Operational Streamlining, Realignment, Performance Management, Excel, Word, Customer Service, Customer Satisfaction, Customer Experience, Team Building, Mentoring, Team Leadership, Change Management, Team Management, Coaching, Problem Solving, Program Management, Customer Retention, Quality Assurance, People Management, Process Improvement, Cross-functional Team..., Scheduling, Hiring, SLA, Leadership, Vendor Management, Forecasting, Training, Project Management, Microsoft Excel, Management, Recruiting, Microsoft Word, Process Scheduler, Call Centers, Contract Negotiation, Six Sigma, Strategic Planning, Time Management, Telecommunications, Budgets
Education
HSBC 1995 — 2008
PEAK Master's Degree; Bachelor's Degree, 2008; 2007
University of Illinois at Chicago 1978 — 1982
Software Engineering
Gordon Tech High School 1974 — 1978
High Schhol, College Prep
St, Monica Catholic Grade School 1966 — 1974
Grade School
Perma-Seal Basement Systems May 2015 - Present
Magid Glove & Safety August 2014 - December 2014
The Pampered Chef September 2012 - February 2014
Inktel Direct November 2010 - August 2012
Heart Financial Services December 2008 - February 2010
Galaxy Soccer Club 2007 - 2010
HSBC October 1995 - December 2008
Junior Achievement of Chicago 1995 - 2008
Illinois Shotokan Karate Club 1997 - 2004
Bolingbrook Soccer Club 1996 - 2002
Skills
Customer Relations, Telephone Skills, Workforce Management, Call Routing, Call Center, Predictive Dialers, Operations Management, Quality Analysis, Floorplanning, Operational Streamlining, Realignment, Performance Management, Excel, Word, Customer Service, Customer Satisfaction, Customer Experience, Team Building, Mentoring, Team Leadership, Change Management, Team Management, Coaching, Problem Solving, Program Management, Customer Retention, Quality Assurance, People Management, Process Improvement, Cross-functional Team..., Scheduling, Hiring, SLA, Leadership, Vendor Management, Forecasting, Training, Project Management, Microsoft Excel, Management, Recruiting, Microsoft Word, Process Scheduler, Call Centers, Contract Negotiation, Six Sigma, Strategic Planning, Time Management, Telecommunications, Budgets
Education
HSBC 1995 — 2008
PEAK Master's Degree; Bachelor's Degree, 2008; 2007
University of Illinois at Chicago 1978 — 1982
Software Engineering
Gordon Tech High School 1974 — 1978
High Schhol, College Prep
St, Monica Catholic Grade School 1966 — 1974
Grade School
Teal Jolivette Teal Jolivette's Inktel Direct Experience September 2006 - March 2007
Job Airlines/Aviation Professional
Industry Airlines/Aviation
Experience
AT&T February 2009 - May 2009
Federal Express November 2007 - July 2008
Arcadia HealthCare Solutions October 2006 - October 2007
NASA Goddard Space Flight Center June 2007 - August 2007
Inktel Direct September 2006 - March 2007
Education
Embry-Riddle Aeronautical University 2008 — 2010
MAS, Aerospace/Aviation Safety Systems and Aerospace/Aviation Operations
Florida Memorial College 2004 — 2008
BS, Aeronautical Science with a concentraion in Flight Education
AT&T February 2009 - May 2009
Federal Express November 2007 - July 2008
Arcadia HealthCare Solutions October 2006 - October 2007
NASA Goddard Space Flight Center June 2007 - August 2007
Inktel Direct September 2006 - March 2007
Education
Embry-Riddle Aeronautical University 2008 — 2010
MAS, Aerospace/Aviation Safety Systems and Aerospace/Aviation Operations
Florida Memorial College 2004 — 2008
BS, Aeronautical Science with a concentraion in Flight Education
Greg Recht Greg Recht's Inktel Direct Experience January 2007 - December 2008
Job Vice President of Sales, Kenco Group
Industry Logistics and Supply Chain
Experience
Kenco Group July 2015 - Present
Versant Supply Chain November 2011 - June 2015
Inktel Direct Corp January 2009 - August 2011
Inktel Direct January 2007 - December 2008
Inktel Direct May 1999 - June 2001
Inktel Direct July 1997 - April 1999
Skills
Direct Marketing, Order Fulfillment, Business Development, CRM, Executive Management, E-commerce, Marketing, Analytics, Advertising, Social Media, Retail, Logistics, Cross-functional Team..., Project Management, Telecommunications, Management, Leadership, Integrated Marketing, Outsourcing, Lead Generation, Strategic Planning, Strategy, Sales, Management Consulting, Operations Management, Supply Chain Management, Business Process, Customer Retention, Account Management, B2B, P&L Management, New Business Development, Digital Media
Education
Georgia Tech Institute of Technology 2005 — 2006
Logistics, Materials, and Supply Chain Management
University of Florida
Florida Atlantic University 1992 — 1997
Bachelor of Science, Business Administration / Management
Harvard University
Western
Western High
Kenco Group July 2015 - Present
Versant Supply Chain November 2011 - June 2015
Inktel Direct Corp January 2009 - August 2011
Inktel Direct January 2007 - December 2008
Inktel Direct May 1999 - June 2001
Inktel Direct July 1997 - April 1999
Skills
Direct Marketing, Order Fulfillment, Business Development, CRM, Executive Management, E-commerce, Marketing, Analytics, Advertising, Social Media, Retail, Logistics, Cross-functional Team..., Project Management, Telecommunications, Management, Leadership, Integrated Marketing, Outsourcing, Lead Generation, Strategic Planning, Strategy, Sales, Management Consulting, Operations Management, Supply Chain Management, Business Process, Customer Retention, Account Management, B2B, P&L Management, New Business Development, Digital Media
Education
Georgia Tech Institute of Technology 2005 — 2006
Logistics, Materials, and Supply Chain Management
University of Florida
Florida Atlantic University 1992 — 1997
Bachelor of Science, Business Administration / Management
Harvard University
Western
Western High
JR Garcia JR Garcia's Inktel Direct Experience 2001 - 2004
Job Corporate Infrastructure Manager at Del Monte Fresh Produce N.A., Inc
Industry Information Technology and Services
Experience
Del Monte Fresh Produce N.A., Inc October 2013 - Present
Genius Advertising and Print Agency February 2013 - October 2013
LSeven Solutions March 2011 - February 2013
Escalate Retail 2004 - 2011
Inktel Direct 2001 - 2004
Specialty Underwriters Group 2000 - 2001
Access America 1996 - 2000
Security Pacific Bank / Bank of America May 1989 - July 1996
Skills
Security Management, Telecommunications, Team Leadership, Help Desk Management, Acquisition Integration, Network Security, Mergers, Project Planning, Project Implementation, Project Coordination, Project Execution, Project Delivery, Software Project..., Change Management, Virtualization, Server Architecture, Compliance, Data Center, Disaster Recovery, Office Relocation, Data Center Relocation, Data Center Architecture, Network Architecture, Network Operations, Enterprise Architecture, Wireless Networking, Project Management, Business Intelligence, Enterprise Software, CRM, Windows Server, Cisco Technologies, IT Operations, Management, VMware, Cloud Computing, Networking, Software Documentation, Business Process, Mergers, Active Directory, VoIP
Education
University of Phoenix 2011 — 2014
Information Technology
City University of New York 1986 — 1990
Bachelor of Science (B.S.), Computer Science
Del Monte Fresh Produce N.A., Inc October 2013 - Present
Genius Advertising and Print Agency February 2013 - October 2013
LSeven Solutions March 2011 - February 2013
Escalate Retail 2004 - 2011
Inktel Direct 2001 - 2004
Specialty Underwriters Group 2000 - 2001
Access America 1996 - 2000
Security Pacific Bank / Bank of America May 1989 - July 1996
Skills
Security Management, Telecommunications, Team Leadership, Help Desk Management, Acquisition Integration, Network Security, Mergers, Project Planning, Project Implementation, Project Coordination, Project Execution, Project Delivery, Software Project..., Change Management, Virtualization, Server Architecture, Compliance, Data Center, Disaster Recovery, Office Relocation, Data Center Relocation, Data Center Architecture, Network Architecture, Network Operations, Enterprise Architecture, Wireless Networking, Project Management, Business Intelligence, Enterprise Software, CRM, Windows Server, Cisco Technologies, IT Operations, Management, VMware, Cloud Computing, Networking, Software Documentation, Business Process, Mergers, Active Directory, VoIP
Education
University of Phoenix 2011 — 2014
Information Technology
City University of New York 1986 — 1990
Bachelor of Science (B.S.), Computer Science
Amanda Rosa Amanda Rosa's Inktel Direct Experience 2007 - 2008
Job Account Executive at Power Creative
Industry Marketing and Advertising
Experience
Power Creative April 2012 - Present
Finelight June 2008 - November 2011
Inktel Direct 2007 - 2008
Northwest Mailing Service 2001 - 2007
Skills
Account Management, Integrated Marketing, Direct Marketing, Advertising, Email Marketing, Digital Marketing, Marketing Strategy, Creative Direction, Social Media
Education
Illinois State University 1997 — 2001
Power Creative April 2012 - Present
Finelight June 2008 - November 2011
Inktel Direct 2007 - 2008
Northwest Mailing Service 2001 - 2007
Skills
Account Management, Integrated Marketing, Direct Marketing, Advertising, Email Marketing, Digital Marketing, Marketing Strategy, Creative Direction, Social Media
Education
Illinois State University 1997 — 2001
Michael Zammuto Michael Zammuto's Inktel Direct Experience July 2002 - August 2003
Job President at Chaikin Analytics LLC
Industry Internet
Experience
Chaikin Analytics LLC February 2015 - Present
Cloud Commerce October 2014 - Present
Brand.com October 2012 - October 2014
ChaCha January 2012 - September 2012
Ontario Systems October 2008 - September 2011
Microsoft Corp September 2005 - February 2008
Sapago Inc September 2004 - October 2005
Escalate Retail August 2003 - April 2005
Inktel Direct July 2002 - August 2003
LawCommerce October 2000 - July 2002
Skills
Start-ups, Enterprise Software, Executive Management, CRM, SaaS, Strategic Planning, E-commerce, Analytics, Leadership, Business Strategy, Business Development, Strategy, Cloud Computing, Mergers & Acquisitions, Team Building, Financials, Sales Management, Product Development, Operations Management, Enterprise Architecture, Software Development, Integrated Marketing, Software Design, Cross-functional Team..., Go-to-market Strategy, Talent Management, International Business, Digital Strategy, Business Valuation, Turn Around Management, Consulting, Strategic Partnerships, Marketing, Marketing Strategy, Management, Mobile Devices, Online Marketing, Product Management, Program Management, SEM
Education
Harvard Business School 2010 — 2010
GMP, Business management
Critical Path Strategies 2009 — 2009
Strategic Sales Management, Sales Management
Harvard Law School 2008 — 2008
Certification, Negotiations
Cambridge University 1991 — 1991
Study Abroad Semester, Economics, strategy
Tulane University 1988 — 1991
BSM, Management
Chaikin Analytics LLC February 2015 - Present
Cloud Commerce October 2014 - Present
Brand.com October 2012 - October 2014
ChaCha January 2012 - September 2012
Ontario Systems October 2008 - September 2011
Microsoft Corp September 2005 - February 2008
Sapago Inc September 2004 - October 2005
Escalate Retail August 2003 - April 2005
Inktel Direct July 2002 - August 2003
LawCommerce October 2000 - July 2002
Skills
Start-ups, Enterprise Software, Executive Management, CRM, SaaS, Strategic Planning, E-commerce, Analytics, Leadership, Business Strategy, Business Development, Strategy, Cloud Computing, Mergers & Acquisitions, Team Building, Financials, Sales Management, Product Development, Operations Management, Enterprise Architecture, Software Development, Integrated Marketing, Software Design, Cross-functional Team..., Go-to-market Strategy, Talent Management, International Business, Digital Strategy, Business Valuation, Turn Around Management, Consulting, Strategic Partnerships, Marketing, Marketing Strategy, Management, Mobile Devices, Online Marketing, Product Management, Program Management, SEM
Education
Harvard Business School 2010 — 2010
GMP, Business management
Critical Path Strategies 2009 — 2009
Strategic Sales Management, Sales Management
Harvard Law School 2008 — 2008
Certification, Negotiations
Cambridge University 1991 — 1991
Study Abroad Semester, Economics, strategy
Tulane University 1988 — 1991
BSM, Management
Derrick L. Arias CCIO's Inktel Direct Experience September 2011 - October 2012
Job Chief Information Officer at City of Sunny Isles Beach
Industry Information Technology and Services
Experience
City of Sunny Isles Beach September 2012 - Present
Inktel Direct September 2011 - October 2012
City of Miami May 2011 - August 2011
City of Miami March 2008 - August 2011
Gulliver Schools July 2007 - March 2008
City of Sunny Isles Beach October 2003 - September 2007
Superior Court of California, County of Monterey August 2001 - August 2003
WebPartner January 2001 - April 2001
WebPartner October 2000 - April 2001
At Manage January 2000 - October 2000
Skills
Cloud Computing, SaaS, Infrastructure Planning, Telecom Infrastructure, CCNA, Data Center, Wireless Networking, Telephony, VoIP, Linux, Unix Administration, Team Leadership, Strategic Planning, IT Strategy, Budget Oversight, Disaster Recovery, Integration, Telecommunications, Project Management, Unix, Security, IT Management, Infrastructure, Network Security, SharePoint, Active Directory, IT Service Management, Servers, Management, Budgets, System Administration, Virtualization, Networking, Business Intelligence, Enterprise Software, Network Design, Software Development, Firewalls, Windows 7, Cisco Technologies, System Deployment, Network Architecture, Cross-functional Team..., Project Planning, Leadership
Education
Massachusetts Institute of Technology 1987 — 1992
BS
South Miami Sr. High 1984 — 1987
City of Sunny Isles Beach September 2012 - Present
Inktel Direct September 2011 - October 2012
City of Miami May 2011 - August 2011
City of Miami March 2008 - August 2011
Gulliver Schools July 2007 - March 2008
City of Sunny Isles Beach October 2003 - September 2007
Superior Court of California, County of Monterey August 2001 - August 2003
WebPartner January 2001 - April 2001
WebPartner October 2000 - April 2001
At Manage January 2000 - October 2000
Skills
Cloud Computing, SaaS, Infrastructure Planning, Telecom Infrastructure, CCNA, Data Center, Wireless Networking, Telephony, VoIP, Linux, Unix Administration, Team Leadership, Strategic Planning, IT Strategy, Budget Oversight, Disaster Recovery, Integration, Telecommunications, Project Management, Unix, Security, IT Management, Infrastructure, Network Security, SharePoint, Active Directory, IT Service Management, Servers, Management, Budgets, System Administration, Virtualization, Networking, Business Intelligence, Enterprise Software, Network Design, Software Development, Firewalls, Windows 7, Cisco Technologies, System Deployment, Network Architecture, Cross-functional Team..., Project Planning, Leadership
Education
Massachusetts Institute of Technology 1987 — 1992
BS
South Miami Sr. High 1984 — 1987
Tafari Higgs's Inktel Direct Experience March 2003 - July 2003
Job Senior Salesforce Developer at Centerstance
Industry Information Technology and Services
Experience
Centerstance June 2013 - Present
Dell March 2008 - June 2013
Jarden Consumer Solutions March 2007 - March 2008
Androsimarketing October 2005 - March 2007
Ryder Transportation July 2003 - October 2005
Inktel Direct March 2003 - July 2003
Think Technologies August 2002 - February 2003
RNPartners November 2001 - August 2002
Mancini Enterprises. July 2001 - November 2001
Brassring Inc. February 2001 - June 2001
Skills
Crystal Reports, Visio, Salesforce.com, Access, Microsoft SQL Server, Process Improvement, Software Documentation, SQL, Databases, Project Management, Visual Basic, CRM, Business Analysis, Troubleshooting, SharePoint, Team Leadership, Windows
Education
Norwich University 2002 — 2004
MBA, Business
Oakwood College 1993 — 1997
Bachelor's Degree, Accounting
Centerstance June 2013 - Present
Dell March 2008 - June 2013
Jarden Consumer Solutions March 2007 - March 2008
Androsimarketing October 2005 - March 2007
Ryder Transportation July 2003 - October 2005
Inktel Direct March 2003 - July 2003
Think Technologies August 2002 - February 2003
RNPartners November 2001 - August 2002
Mancini Enterprises. July 2001 - November 2001
Brassring Inc. February 2001 - June 2001
Skills
Crystal Reports, Visio, Salesforce.com, Access, Microsoft SQL Server, Process Improvement, Software Documentation, SQL, Databases, Project Management, Visual Basic, CRM, Business Analysis, Troubleshooting, SharePoint, Team Leadership, Windows
Education
Norwich University 2002 — 2004
MBA, Business
Oakwood College 1993 — 1997
Bachelor's Degree, Accounting
Carla Garces's Inktel Direct Experience 2000 - 2001
Job Loyalty Marketing & Product Manager at Western Union
Industry Marketing and Advertising
Experience
Western Union October 2008 - Present
DHL Express 2003 - September 2008
PRC March 2001 - June 2003
Inktel Direct 2000 - 2001
General Motors- Ecuador 1997 - 2000
Education
Nova Southeastern University 2004 — 2006
MBA, International Business
Universidad San Francisco de Quito 1993 — 1996
BA, Marketing & Finance
Western Union October 2008 - Present
DHL Express 2003 - September 2008
PRC March 2001 - June 2003
Inktel Direct 2000 - 2001
General Motors- Ecuador 1997 - 2000
Education
Nova Southeastern University 2004 — 2006
MBA, International Business
Universidad San Francisco de Quito 1993 — 1996
BA, Marketing & Finance
Dianne Walderbach's Inktel Direct Experience January 2006 - July 2007
Job Strategic Marketing Professional
Industry Marketing and Advertising
Experience
Integrated Merchandising Systems, LLC March 2015 - Present
Office Depot (Formerly Officemax) August 2012 - July 2014
OfficeMax March 2011 - August 2012
Darwill July 2007 - December 2010
Inktel Direct January 2006 - July 2007
DTM Data Services May 2000 - January 2006
MLS Data Management Solutions September 1997 - May 2000
Skills
Direct Marketing, Marketing, Integrated Marketing, CRM, Direct Mail, Leadership, B2B, Marketing Management, Account Management, Project Management, Multi-channel Marketing, Database Marketing, Management, Email Marketing, Creative Direction, Business Development, Sales, Customer Acquisition, Marketing Strategy, Lead Generation, Digital Marketing, Marketing Communications, Corporate Communications, Product Marketing, Digital Printing, Trade Shows, Microsoft Office, Social Media, Analysis, Print Management, Advertising, Team Management, Brand Management, Time Management, Cross-functional Team..., Vendor Management, Process Improvement, Offset Printing, Variable Data Printing, New Business Development, Brand Loyalty, Budgets, E-commerce, Strategic Planning, Direct Sales, Retail
Education
University of North Texas 1995 — 1997
B.S., Business Management, Human Resources/Organizational Behavior
Integrated Merchandising Systems, LLC March 2015 - Present
Office Depot (Formerly Officemax) August 2012 - July 2014
OfficeMax March 2011 - August 2012
Darwill July 2007 - December 2010
Inktel Direct January 2006 - July 2007
DTM Data Services May 2000 - January 2006
MLS Data Management Solutions September 1997 - May 2000
Skills
Direct Marketing, Marketing, Integrated Marketing, CRM, Direct Mail, Leadership, B2B, Marketing Management, Account Management, Project Management, Multi-channel Marketing, Database Marketing, Management, Email Marketing, Creative Direction, Business Development, Sales, Customer Acquisition, Marketing Strategy, Lead Generation, Digital Marketing, Marketing Communications, Corporate Communications, Product Marketing, Digital Printing, Trade Shows, Microsoft Office, Social Media, Analysis, Print Management, Advertising, Team Management, Brand Management, Time Management, Cross-functional Team..., Vendor Management, Process Improvement, Offset Printing, Variable Data Printing, New Business Development, Brand Loyalty, Budgets, E-commerce, Strategic Planning, Direct Sales, Retail
Education
University of North Texas 1995 — 1997
B.S., Business Management, Human Resources/Organizational Behavior
Alexander Lin, CFA, CPA's Inktel Direct Experience November 2006 - August 2007
Job AVP at Aflac Global Investment
Industry Financial Services
Experience
Aflac February 2013 - Present
PricewaterhouseCoopers 2007 - 2013
Inktel Direct November 2006 - August 2007
Skills
Accounting, Financial Reporting, Financial Analysis, Auditing, Financial Modeling, Sarbanes-Oxley Act, US GAAP, Internal Controls, Financial Accounting, QuickBooks, SEC filings, GAAP, External Audit, Assurance, Internal Audit, Risk Management, Cash Management, Finance, Microsoft Excel, Forecasting, Capital Markets, Cash Flow, Corporate Finance, SEC Filings, Valuation Modeling
Education
The University of British Columbia 2002 — 2006
Bachelor of Commerice, Accounting
Florida International University - College of Business 2006 — 2007
Bachelor of Accounting, Accounting
Aflac February 2013 - Present
PricewaterhouseCoopers 2007 - 2013
Inktel Direct November 2006 - August 2007
Skills
Accounting, Financial Reporting, Financial Analysis, Auditing, Financial Modeling, Sarbanes-Oxley Act, US GAAP, Internal Controls, Financial Accounting, QuickBooks, SEC filings, GAAP, External Audit, Assurance, Internal Audit, Risk Management, Cash Management, Finance, Microsoft Excel, Forecasting, Capital Markets, Cash Flow, Corporate Finance, SEC Filings, Valuation Modeling
Education
The University of British Columbia 2002 — 2006
Bachelor of Commerice, Accounting
Florida International University - College of Business 2006 — 2007
Bachelor of Accounting, Accounting
Thorsten Kling's Inktel Direct Experience August 2000 - January 2001
Job Integration Capability Lead at HCL Axon
Industry Information Technology and Services
Experience
HCL Axon February 2008 - Present
SAP April 2001 - August 2007
Inktel Direct August 2000 - January 2001
MyCity.com September 1999 - August 2000
Thoma Design September 1992 - August 1999
Skills
SAP Technical Solution..., SAP ERP, SAP Process Integration, SAP XI, SAP Process..., SAP Netweaver, SAP Portal, SAP, ABAP, SAP Implementation, IDOC, ECC, Integration, SAP R/3
Education
Karlsruhe Institute of Technology (KIT) 1990 — 1996
HCL Axon February 2008 - Present
SAP April 2001 - August 2007
Inktel Direct August 2000 - January 2001
MyCity.com September 1999 - August 2000
Thoma Design September 1992 - August 1999
Skills
SAP Technical Solution..., SAP ERP, SAP Process Integration, SAP XI, SAP Process..., SAP Netweaver, SAP Portal, SAP, ABAP, SAP Implementation, IDOC, ECC, Integration, SAP R/3
Education
Karlsruhe Institute of Technology (KIT) 1990 — 1996
Laura Giezeman's Inktel Direct Experience May 2007 - August 2007
Job Manager at ZS Associates
Industry Management Consulting
Experience
ZS Associates July 2015 - Present
ZS Associates July 2013 - July 2015
ZS Associates July 2011 - July 2013
ZS Associates July 2009 - July 2011
Huron Consulting Group June 2008 - August 2008
Inktel Direct May 2007 - August 2007
Skills
Market Research, Marketing Strategy, Marketing Research, Change Management, Segmentation, Business Analytics, Management Consulting, Microsoft Office
Education
University of Notre Dame - Mendoza College of Business 2005 — 2009
B.B.A., Double Major in Business Management and Chinese
East China Normal University 2008 — 2008
Mandarin Chinese, Business
ZS Associates July 2015 - Present
ZS Associates July 2013 - July 2015
ZS Associates July 2011 - July 2013
ZS Associates July 2009 - July 2011
Huron Consulting Group June 2008 - August 2008
Inktel Direct May 2007 - August 2007
Skills
Market Research, Marketing Strategy, Marketing Research, Change Management, Segmentation, Business Analytics, Management Consulting, Microsoft Office
Education
University of Notre Dame - Mendoza College of Business 2005 — 2009
B.B.A., Double Major in Business Management and Chinese
East China Normal University 2008 — 2008
Mandarin Chinese, Business
Aasim Turk's Inktel Direct Experience July 2003 - July 2004
Job Manager IT Support at 1st Source Bank
Industry Banking
Experience
1STSource Bank July 2010 - Present
International Species Information System January 2007 - January 2010
International Species Information System May 2005 - December 2006
International Species Information System July 2004 - April 2005
Inktel Direct July 2003 - July 2004
Minnesota Department of Transportation January 2001 - July 2003
Skills
Business Process, Technical Support, Hands-on Training, Desktop Computers, SharePoint, Active Directory, Disaster Recovery, Troubleshooting, Servers, ITIL, XP, Hardware, Windows 7, Software Documentation, Microsoft Exchange, Databases, Help Desk Support, Software Installation, Cloud Computing, Microsoft SQL Server, Team Building, Windows, Hyper-V, Access, VMware, Management, Vendor Management, VPN, Microsoft Technologies, IIS, VMware ESX, Software Project..., DNS, Operating Systems, DHCP, IT Management, Quality Assurance, Windows XP, Infrastructure, IT Service Management, System Deployment, IT Strategy, Requirements Gathering, Project Management, Network Administration, Windows Server, Visio, Networking, Citrix, Information Technology
Education
Metropolitan State University 2007 — 2011
Bachelors, Computer Forensics Science
Beacon House Informatics
Diploma, Computer Studies
1STSource Bank July 2010 - Present
International Species Information System January 2007 - January 2010
International Species Information System May 2005 - December 2006
International Species Information System July 2004 - April 2005
Inktel Direct July 2003 - July 2004
Minnesota Department of Transportation January 2001 - July 2003
Skills
Business Process, Technical Support, Hands-on Training, Desktop Computers, SharePoint, Active Directory, Disaster Recovery, Troubleshooting, Servers, ITIL, XP, Hardware, Windows 7, Software Documentation, Microsoft Exchange, Databases, Help Desk Support, Software Installation, Cloud Computing, Microsoft SQL Server, Team Building, Windows, Hyper-V, Access, VMware, Management, Vendor Management, VPN, Microsoft Technologies, IIS, VMware ESX, Software Project..., DNS, Operating Systems, DHCP, IT Management, Quality Assurance, Windows XP, Infrastructure, IT Service Management, System Deployment, IT Strategy, Requirements Gathering, Project Management, Network Administration, Windows Server, Visio, Networking, Citrix, Information Technology
Education
Metropolitan State University 2007 — 2011
Bachelors, Computer Forensics Science
Beacon House Informatics
Diploma, Computer Studies
Randy Johns's Inktel Direct Experience 2009 - 2010
Job VP & GM Global Ops at Convergys
Industry Information Technology and Services
Experience
Convergys 2010 - Present
Inktel Direct 2009 - 2010
Teleperformance 2004 - 2009
Teleperformance 1994 - 2004
Skills
Leadership, Operations Management, Management, Call Centers, Process Improvement, Training, Outsourcing, Strategic Planning, P&L Management, Customer Experience, Retail Energy, Sales, Telecommunications, Call Center, BPO, Marketing, Account Management, Negotiation, Vendor Management, Executive Management, Customer Retention, Customer Satisfaction, Strategy, Business Process..., Customer Acquisition, Customer Service, Coaching, Telemarketing, CRM, Business Development, Sales Operations, Call Center Development, Team Leadership, Staff Development, Team Management, Cross-functional Team..., New Business Development, Contact Centers, Offshoring, Integration, Energy, Corporate Real Estate, Contract Negotiation, Business Strategy, Insurance, Relationship Management, Recruiting, Team Building, Performance Management, Program Management
Education
Michigan State University 2014 — 2015
Master's Certificate
Indiana University-Northwest
Certificate
Purdue University Calumet
Certificate
Merrillville Insurance School
License
Hyles-Anderson College
Bachelor of Science (B.S.)
Convergys 2010 - Present
Inktel Direct 2009 - 2010
Teleperformance 2004 - 2009
Teleperformance 1994 - 2004
Skills
Leadership, Operations Management, Management, Call Centers, Process Improvement, Training, Outsourcing, Strategic Planning, P&L Management, Customer Experience, Retail Energy, Sales, Telecommunications, Call Center, BPO, Marketing, Account Management, Negotiation, Vendor Management, Executive Management, Customer Retention, Customer Satisfaction, Strategy, Business Process..., Customer Acquisition, Customer Service, Coaching, Telemarketing, CRM, Business Development, Sales Operations, Call Center Development, Team Leadership, Staff Development, Team Management, Cross-functional Team..., New Business Development, Contact Centers, Offshoring, Integration, Energy, Corporate Real Estate, Contract Negotiation, Business Strategy, Insurance, Relationship Management, Recruiting, Team Building, Performance Management, Program Management
Education
Michigan State University 2014 — 2015
Master's Certificate
Indiana University-Northwest
Certificate
Purdue University Calumet
Certificate
Merrillville Insurance School
License
Hyles-Anderson College
Bachelor of Science (B.S.)
Jennifer Lawson's Inktel Direct Experience November 2008 - June 2011
Job Experienced Accounting Professional
Industry Consumer Goods
Experience
ITP October 2011 - Present
Inktel Direct November 2008 - June 2011
SourceLink 2005 - 2008
Skills
Accounts Payable, Accounting, Accounts Receivable, Financial Reporting, Forecasting, Financial Analysis, Invoicing, Cash Flow, General Ledger, Account Management, Cost Accounting, Customer Service, QuickBooks, Budgets, US GAAP, Account Reconciliation, Finance, Sarbanes-Oxley Act, GAAP, Financial Accounting, Internal Controls, Analysis
Education
Roosevelt University 2008 — 2010
Bachelor of Science Business Administration, Accounting
College of DuPage
Associate of Arts (A.A.), Accounting
ITP October 2011 - Present
Inktel Direct November 2008 - June 2011
SourceLink 2005 - 2008
Skills
Accounts Payable, Accounting, Accounts Receivable, Financial Reporting, Forecasting, Financial Analysis, Invoicing, Cash Flow, General Ledger, Account Management, Cost Accounting, Customer Service, QuickBooks, Budgets, US GAAP, Account Reconciliation, Finance, Sarbanes-Oxley Act, GAAP, Financial Accounting, Internal Controls, Analysis
Education
Roosevelt University 2008 — 2010
Bachelor of Science Business Administration, Accounting
College of DuPage
Associate of Arts (A.A.), Accounting
Paul Hoonjan's Inktel Direct Experience September 2011 - January 2013
Job Operations | Call Center Services | Contact Center | Virtual & Inhouse Outsourcing | Cloudbased Contact Center
Industry Telecommunications
Experience
Independent October 2014 - Present
Arise 2013 - 2014
Arise 2013 - 2014
Arise 2013 - 2014
Inktel Direct September 2011 - January 2013
West Corporation June 2009 - September 2011
West Corporation May 2007 - May 2008
West Corporation June 2006 - May 2007
Vistaprint October 2004 - June 2006
CIBC 2000 - 2004
Skills
Process Improvement, Leadership, Management, Customer Experience, Customer Satisfaction, Operational Excellence, Leadership Development, Telecommunications, Training, Call Centers, Customer Service, Team Management, Operations Management, Vendor Relationship..., Call Center, Business Planning, Workforce Management, P&L Management, Coaching, Employee Training, Budgets, Team Building, Vendor Management, CRM, BPO, Outsourcing, Onshore, Offshore Operations, Customer Retention, Strategic Partnerships
Education
Ryerson University 1992 — 1996
BCOMM, Marketing, Communications
Independent October 2014 - Present
Arise 2013 - 2014
Arise 2013 - 2014
Arise 2013 - 2014
Inktel Direct September 2011 - January 2013
West Corporation June 2009 - September 2011
West Corporation May 2007 - May 2008
West Corporation June 2006 - May 2007
Vistaprint October 2004 - June 2006
CIBC 2000 - 2004
Skills
Process Improvement, Leadership, Management, Customer Experience, Customer Satisfaction, Operational Excellence, Leadership Development, Telecommunications, Training, Call Centers, Customer Service, Team Management, Operations Management, Vendor Relationship..., Call Center, Business Planning, Workforce Management, P&L Management, Coaching, Employee Training, Budgets, Team Building, Vendor Management, CRM, BPO, Outsourcing, Onshore, Offshore Operations, Customer Retention, Strategic Partnerships
Education
Ryerson University 1992 — 1996
BCOMM, Marketing, Communications
Barbara Puentes, CPA, MBA's Inktel Direct Experience May 2003 - September 2006
Job Controller at SeaFreight Line LTD
Industry Accounting
Experience
SeaFreight Agencies (USA), Inc. February 2014 - Present
HBO Latin America September 2010 - February 2014
McGladrey & Pullen September 2006 - September 2010
Inktel Direct May 2003 - September 2006
Skills
US GAAP, General Ledger, Account Reconciliation, Financial Statements, Journal Entries, Preparation, Accounting, Financial Reporting, Financial Accounting, Financial Analysis, QuickBooks, Forecasting, GAAP, External Audit, PeopleSoft, Balance Sheet, Monthly Close, Auditing, Variance Analysis, Internal Controls, Finance, Budgets, CPA, Analysis, Microsoft Excel
Education
Barry University 2003 — 2005
MBA, Accounting
Barry University 2000 — 2003
Bachelor of Science, Accounting
SeaFreight Agencies (USA), Inc. February 2014 - Present
HBO Latin America September 2010 - February 2014
McGladrey & Pullen September 2006 - September 2010
Inktel Direct May 2003 - September 2006
Skills
US GAAP, General Ledger, Account Reconciliation, Financial Statements, Journal Entries, Preparation, Accounting, Financial Reporting, Financial Accounting, Financial Analysis, QuickBooks, Forecasting, GAAP, External Audit, PeopleSoft, Balance Sheet, Monthly Close, Auditing, Variance Analysis, Internal Controls, Finance, Budgets, CPA, Analysis, Microsoft Excel
Education
Barry University 2003 — 2005
MBA, Accounting
Barry University 2000 — 2003
Bachelor of Science, Accounting
Jimmy Boulerice's Inktel Direct Experience June 2008 - July 2011
Job Graphic Designer
Industry Marketing and Advertising
Experience
Williams Lea November 2012 - Present
Creative Circle October 2012 - Present
Bowl of Rice Designs, LLC September 2010 - Present
The Creative Group September 2013 - June 2015
The Creative Group April 2013 - July 2013
Inktel Direct June 2008 - July 2011
Metta WM Inc., February 2008 - June 2008
Cabin fever LLC. August 2007 - September 2007
Flick Mortgage Investors Inc., November 2006 - July 2007
Frank Carollo October 2006 - November 2006
Skills
Graphic Design, Email Marketing, Corporate Branding, Adobe Creative Suite, Creative Direction, SEO, Graphics, User Interface Design, Microsoft Office, Motion Graphics, Brand Development, Social Media Marketing, HTML + CSS, Digital Photography, Creative Problem Solving, Color Theory, Typesetting, Desktop Publishing, Team Building, Leadership Development, Creative Writing, Copywriting, Salesforce.com, SharePoint, Data Mining, Wire Framing, Front-end Development, Wordpress Design, E-commerce Solutions, Web Content Management, Pre-Press Production, RFP preparation, B2C marketing, Presentation Development, Architectural Design, Architectural..., Architectural Drafting, Inventory Management, Font Management, Task Management, Billing Systems, Vendor Relations, Constant Contact, Survey Monkey, Responsive Web Design, Web Prototyping, JIRA, Drupal, Agile & Waterfall..., Revision control...
Education
Savannah College of Art and Design 2004 — 2006
Participated in dual degree program, completed fundamental coursework, Architecture
Southwest Miami Sr. High 2000 — 2004
Highschool Diploma, Design and Applied Arts, Advanced Placement, Gifted, 3.0
Williams Lea November 2012 - Present
Creative Circle October 2012 - Present
Bowl of Rice Designs, LLC September 2010 - Present
The Creative Group September 2013 - June 2015
The Creative Group April 2013 - July 2013
Inktel Direct June 2008 - July 2011
Metta WM Inc., February 2008 - June 2008
Cabin fever LLC. August 2007 - September 2007
Flick Mortgage Investors Inc., November 2006 - July 2007
Frank Carollo October 2006 - November 2006
Skills
Graphic Design, Email Marketing, Corporate Branding, Adobe Creative Suite, Creative Direction, SEO, Graphics, User Interface Design, Microsoft Office, Motion Graphics, Brand Development, Social Media Marketing, HTML + CSS, Digital Photography, Creative Problem Solving, Color Theory, Typesetting, Desktop Publishing, Team Building, Leadership Development, Creative Writing, Copywriting, Salesforce.com, SharePoint, Data Mining, Wire Framing, Front-end Development, Wordpress Design, E-commerce Solutions, Web Content Management, Pre-Press Production, RFP preparation, B2C marketing, Presentation Development, Architectural Design, Architectural..., Architectural Drafting, Inventory Management, Font Management, Task Management, Billing Systems, Vendor Relations, Constant Contact, Survey Monkey, Responsive Web Design, Web Prototyping, JIRA, Drupal, Agile & Waterfall..., Revision control...
Education
Savannah College of Art and Design 2004 — 2006
Participated in dual degree program, completed fundamental coursework, Architecture
Southwest Miami Sr. High 2000 — 2004
Highschool Diploma, Design and Applied Arts, Advanced Placement, Gifted, 3.0
Patty Shachter's Inktel Direct Experience April 2011 - Present
Job IP Representative at Comcast Cable
Industry Marketing and Advertising
Experience
Comcast Cable August 2012 - Present
Inktel Direct April 2011 - Present
Inktel Direct October 2010 - April 2011
Cingular 1995 - 2003
Skills
Call Center, Customer Retention, Customer Satisfaction, Telemarketing, Customer Experience, Customer Service, Account Management, Avaya
Education
College of DuPage
Accounting
Comcast Cable August 2012 - Present
Inktel Direct April 2011 - Present
Inktel Direct October 2010 - April 2011
Cingular 1995 - 2003
Skills
Call Center, Customer Retention, Customer Satisfaction, Telemarketing, Customer Experience, Customer Service, Account Management, Avaya
Education
College of DuPage
Accounting
Deanna Braun's Inktel Direct Experience 2009 - February 2011
Job Annual Fund Campaign Manager at Ravinia Festival
Industry Nonprofit Organization Management
Experience
Ravinia Festival 2011 - Present
Inktel Direct 2009 - February 2011
University of Illinois at Chicago January 2008 - October 2009
Northwest Mailing Service September 2006 - January 2008
Skills
Direct Mail, Direct Marketing
Education
University of Illinois at Chicago 2007 — 2009
MBA, Marketing, MIS
Penn State University 2002 — 2006
BS, Market Research
Ravinia Festival 2011 - Present
Inktel Direct 2009 - February 2011
University of Illinois at Chicago January 2008 - October 2009
Northwest Mailing Service September 2006 - January 2008
Skills
Direct Mail, Direct Marketing
Education
University of Illinois at Chicago 2007 — 2009
MBA, Marketing, MIS
Penn State University 2002 — 2006
BS, Market Research
Jim Shriver's Inktel Direct Experience January 2011 - November 2011
Job VP of Operations, Process Improvement
Industry Retail
Experience
Readerlink Distribution Services, LLC November 2011 - Present
Inktel Direct January 2011 - November 2011
Infinity Resources, Inc. 2005 - 2010
Infinity Resources, Inc. January 2000 - January 2005
Playboy Enterprises, Inc. January 1996 - January 2000
Education
College of DuPage
University of Illinois at Chicago
Readerlink Distribution Services, LLC November 2011 - Present
Inktel Direct January 2011 - November 2011
Infinity Resources, Inc. 2005 - 2010
Infinity Resources, Inc. January 2000 - January 2005
Playboy Enterprises, Inc. January 1996 - January 2000
Education
College of DuPage
University of Illinois at Chicago
Gladys Jean's Inktel Direct Experience May 2011 - Present
Job Public Relations/Community Affairs at Miami Dance Factory Inc
Industry Entertainment
Experience
Miami Dance Factory Inc May 2012 - Present
Inktel Direct May 2011 - Present
Youth Expressions Inc. Org February 2002 - February 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Outlook, Windows, Teaching, HTML
Education
Nova Southeastern University 2006 — 2007
Business Communications
Ashford University
Miami Dade College
Miami Dance Factory Inc May 2012 - Present
Inktel Direct May 2011 - Present
Youth Expressions Inc. Org February 2002 - February 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Outlook, Windows, Teaching, HTML
Education
Nova Southeastern University 2006 — 2007
Business Communications
Ashford University
Miami Dade College
melissa viera's Inktel Direct Experience November 2008 - Present
Job Quality Assurance Auditor at Inktel Direct
Industry Marketing and Advertising
Experience
Inktel Direct November 2008 - Present
Skills
Direct Mail, Social Media Marketing, Account Management, Sales Management, Customer Service, Marketing Strategy, Direct Marketing, Social Media, Advertising, Sales, Marketing, Integrated Marketing, Email Marketing
Education
Miami Dade College 1995 — 1996
Associate's degree, Business Administration and Management, General
Inktel Direct November 2008 - Present
Skills
Direct Mail, Social Media Marketing, Account Management, Sales Management, Customer Service, Marketing Strategy, Direct Marketing, Social Media, Advertising, Sales, Marketing, Integrated Marketing, Email Marketing
Education
Miami Dade College 1995 — 1996
Associate's degree, Business Administration and Management, General
Stephanie Rios's Inktel Direct Experience May 2010 - Present
Job Call Center Operations Manager at Inktel
Industry Marketing and Advertising
Experience
Inktel Direct May 2010 - Present
Skills
Telecommunications, Team Leadership, Team Building, Customer Experience, Customer Retention, Call Centers, Customer Satisfaction, Telemarketing, Vendor Management, Account Management, Training, Sales Management, Management, Customer Service, Inbound Marketing, CRM, Workforce Management
Education
Miami Dade College
Inktel Direct May 2010 - Present
Skills
Telecommunications, Team Leadership, Team Building, Customer Experience, Customer Retention, Call Centers, Customer Satisfaction, Telemarketing, Vendor Management, Account Management, Training, Sales Management, Management, Customer Service, Inbound Marketing, CRM, Workforce Management
Education
Miami Dade College
Leonardo A. Canessa's Inktel Direct Experience October 2011 - November 2011
Job Apparel & Fashion Professional
Industry Apparel & Fashion
Experience
Macy's October 2014 - December 2014
Forever 21 November 2011 - December 2011
Inktel Direct October 2011 - November 2011
Skills
Customer Experience, Store Management, Flash Animation, Bryce, Poser, Customer Service, Adobe Design Programs, Computer Animation, Computer Repair
Education
Robert Morgan Educational Center 2009 — 2012
Major animation/graphic design certification, Major animation/graphic design
South Dade Skills Center 2010 — 2011
Computer Repair Certification, Computer Installation and Repair Technology/Technician, N/A
South Dade Senior High School 2006 — 2009
High School Diploma, General Studies, GPA 3.0
Macy's October 2014 - December 2014
Forever 21 November 2011 - December 2011
Inktel Direct October 2011 - November 2011
Skills
Customer Experience, Store Management, Flash Animation, Bryce, Poser, Customer Service, Adobe Design Programs, Computer Animation, Computer Repair
Education
Robert Morgan Educational Center 2009 — 2012
Major animation/graphic design certification, Major animation/graphic design
South Dade Skills Center 2010 — 2011
Computer Repair Certification, Computer Installation and Repair Technology/Technician, N/A
South Dade Senior High School 2006 — 2009
High School Diploma, General Studies, GPA 3.0
pavel valdez's Inktel Direct Experience December 2011 - Present
Job Emergency Roadside Assistance Dispatcher at Inktel Direct
Industry Marketing and Advertising
Experience
Inktel Direct December 2011 - Present
Velocity Express February 2006 - April 2008
Skills
Very Good People Skills
Education
Pontificia Universidad Católica Madre y Maestra 1988 — 1992
Computer Engineering
Inktel Direct December 2011 - Present
Velocity Express February 2006 - April 2008
Skills
Very Good People Skills
Education
Pontificia Universidad Católica Madre y Maestra 1988 — 1992
Computer Engineering
Corinna Smith's Inktel Direct Experience October 2011 - January 2012
Job Administrative Office Specialist
Industry Executive Office
Experience
Inktel Direct October 2011 - January 2012
Celeste Wedding Creations February 2010 - July 2011
Education
Atlantic Technical Center 2012 — 2013
Administrative Office Specialist Certificate, Business Administrative Assistant
Atlantic Technical College 2004 — 2005
Cosmetology Certificate, Cosmetology
Blanche Ely High School 2000 — 2004
Diploma, High School/Secondary Diplomas and Certificates
Blanche Ely High School 2000 — 2004
Diploma
Blanche Ely High School 2000 — 2004
Diploma
Blanche Ely High School 2000 — 2004
Diploma, Basic Skills
Inktel Direct October 2011 - January 2012
Celeste Wedding Creations February 2010 - July 2011
Education
Atlantic Technical Center 2012 — 2013
Administrative Office Specialist Certificate, Business Administrative Assistant
Atlantic Technical College 2004 — 2005
Cosmetology Certificate, Cosmetology
Blanche Ely High School 2000 — 2004
Diploma, High School/Secondary Diplomas and Certificates
Blanche Ely High School 2000 — 2004
Diploma
Blanche Ely High School 2000 — 2004
Diploma
Blanche Ely High School 2000 — 2004
Diploma, Basic Skills
Sandra Kovach's Inktel Direct Experience June 2011 - October 2011
Job
Industry Printing
Experience
Hydro Flow Products, Inc. August 2013 - Present
INKTEL DIRECT June 2011 - October 2011
Office Team - Paige Personnel January 2003 - January 2009
Advanced Medical Care February 2006 - December 2006
Que-Net Media October 1999 - January 2002
NCL Graphics May 1990 - July 1991
Collins, Miller & Hutchings September 1985 - May 1990
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop
Education
Harper College 1998 — 1999
Desktop Publishing, Graphic Arts, Printing, Premedia
Forest View High School
Hydro Flow Products, Inc. August 2013 - Present
INKTEL DIRECT June 2011 - October 2011
Office Team - Paige Personnel January 2003 - January 2009
Advanced Medical Care February 2006 - December 2006
Que-Net Media October 1999 - January 2002
NCL Graphics May 1990 - July 1991
Collins, Miller & Hutchings September 1985 - May 1990
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop
Education
Harper College 1998 — 1999
Desktop Publishing, Graphic Arts, Printing, Premedia
Forest View High School
Time Inc.
Pearson Education
Turner Broadcasting
Gannett
Nickelodeon
Mindshare
Univision Communications Inc.
Turner Broadcasting System