Innovative Services of America
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Innovative Services of America Employees
Employee
Years
Job
Industry
Mark Glastetter Mark Glastetter's Innovative Services of America Experience December 1995 - April 1996
Job Executive Director of Global Operations at CloudBlue, An Ingram Micro Company
Industry Logistics and Supply Chain
Experience
CloudBlue, An Ingram Micro Company July 2012 - Present
CloudBlue Technologies, Inc. October 2010 - July 2012
Kent School District February 2008 - August 2010
Kent School District December 2003 - February 2008
Maestro One Technologies February 2002 - November 2002
Cornerstone Concepts October 2000 - December 2001
Cornerstone Concepts November 1999 - October 2000
Great-West Life April 1996 - October 1999
Innovative Services of America December 1995 - April 1996
MCI Telecommunications September 1994 - December 1995
Education
University of Colorado Denver 1984 — 1988
Information Systems
Rose State College 1979 — 1983
General Studies
Community College of the Air Force 1975 — 1979
Information Systems
CloudBlue, An Ingram Micro Company July 2012 - Present
CloudBlue Technologies, Inc. October 2010 - July 2012
Kent School District February 2008 - August 2010
Kent School District December 2003 - February 2008
Maestro One Technologies February 2002 - November 2002
Cornerstone Concepts October 2000 - December 2001
Cornerstone Concepts November 1999 - October 2000
Great-West Life April 1996 - October 1999
Innovative Services of America December 1995 - April 1996
MCI Telecommunications September 1994 - December 1995
Education
University of Colorado Denver 1984 — 1988
Information Systems
Rose State College 1979 — 1983
General Studies
Community College of the Air Force 1975 — 1979
Information Systems
Seth Deming, MBA, AFC Seth Deming, MBA, AFC's Innovative Services of America Experience April 1995 - April 1997
Job Testing Center Director at BYUIdaho
Industry Higher Education
Experience
BYU-Idaho June 2013 - Present
BYU-Idaho August 2013 - Present
BYU-Idaho April 2013 - May 2013
Brigham Young University - Idaho April 2007 - April 2013
BYU-Idaho April 2007 - April 2013
Mountain States Wireless May 2003 - April 2007
Concept Sports Inc January 2002 - February 2002
Safeco April 2000 - December 2000
Chili's January 2000 - October 2000
Innovative Services of America April 1995 - April 1997
Skills
Microsoft Office, Excel, Mac, Purchasing, Customer Service, Budgeting, Statistics, Word, PowerPoint, Outlook, Photoshop, Windows, Inventory Management, Research, Customer Relations, Adobe Acrobat, Scheduling, English, Data Analysis, Adobe Creative Suite, Writing, Spreadsheets, Negotiation, Financial Counseling, Personal Finance, Microsoft Word, Budgets, Microsoft Excel, Financial Accounting, Training, Higher Education, Critical Thinking, Sales, Time Management, Management, Leadership, Teaching, Public Speaking, Process Scheduler, Facebook, Teamwork, Event Planning, Recruiting, Team Leadership, Social Networking, Social Media, Advertising, Retail, Leadership Development, Staff Development
Education
American InterContinental University 2008 — 2009
MBA, Organizational Psychology and Development
Brigham Young University - Idaho 2001 — 2004
Business Management, Marketing
BYU-Idaho June 2013 - Present
BYU-Idaho August 2013 - Present
BYU-Idaho April 2013 - May 2013
Brigham Young University - Idaho April 2007 - April 2013
BYU-Idaho April 2007 - April 2013
Mountain States Wireless May 2003 - April 2007
Concept Sports Inc January 2002 - February 2002
Safeco April 2000 - December 2000
Chili's January 2000 - October 2000
Innovative Services of America April 1995 - April 1997
Skills
Microsoft Office, Excel, Mac, Purchasing, Customer Service, Budgeting, Statistics, Word, PowerPoint, Outlook, Photoshop, Windows, Inventory Management, Research, Customer Relations, Adobe Acrobat, Scheduling, English, Data Analysis, Adobe Creative Suite, Writing, Spreadsheets, Negotiation, Financial Counseling, Personal Finance, Microsoft Word, Budgets, Microsoft Excel, Financial Accounting, Training, Higher Education, Critical Thinking, Sales, Time Management, Management, Leadership, Teaching, Public Speaking, Process Scheduler, Facebook, Teamwork, Event Planning, Recruiting, Team Leadership, Social Networking, Social Media, Advertising, Retail, Leadership Development, Staff Development
Education
American InterContinental University 2008 — 2009
MBA, Organizational Psychology and Development
Brigham Young University - Idaho 2001 — 2004
Business Management, Marketing
Jeff Schizas Jeff Schizas's Innovative Services of America Experience 1996 - 1996
Job Account Executive Marketing Developer at Trulia, Inc
Industry Executive Office
Experience
Trulia December 2014 - Present
Schizas Family Ventures June 2003 - Present
The George Washington University School of Business May 2012 - October 2014
Arizona State University / ESM - Business Process Outsource March 2011 - May 2012
Animal Hospital Specialty Center December 2008 - December 2009
NetLink Technologies / Interlink Communication Systems November 1998 - December 2006
Innovative Services of America 1996 - 1996
Skills
Customer Relations, Team Building, Hiring, Consultative Selling, Marketing Strategy, Social Media, Microsoft Office, Strategic Planning, Sales Management, New Business Development, Public Speaking, Negotiation, Market Research, Contract Negotiations, Direct Marketing, Customer Service, Contract Negotiation, Online Marketing, Word, Excel, Writing, Public Relations, Problem Solving, Outlook, Real Estate, Coaching, E-commerce, Teaching, Lead Generation, PowerPoint, Business Management, Management, Program Management, CRM, Leadership, Recruiting, Salesforce.com, Employee Relations, Social Networking
Education
University of San Diego 1986 — 1990
BA, Communications / Mass Media
Trulia December 2014 - Present
Schizas Family Ventures June 2003 - Present
The George Washington University School of Business May 2012 - October 2014
Arizona State University / ESM - Business Process Outsource March 2011 - May 2012
Animal Hospital Specialty Center December 2008 - December 2009
NetLink Technologies / Interlink Communication Systems November 1998 - December 2006
Innovative Services of America 1996 - 1996
Skills
Customer Relations, Team Building, Hiring, Consultative Selling, Marketing Strategy, Social Media, Microsoft Office, Strategic Planning, Sales Management, New Business Development, Public Speaking, Negotiation, Market Research, Contract Negotiations, Direct Marketing, Customer Service, Contract Negotiation, Online Marketing, Word, Excel, Writing, Public Relations, Problem Solving, Outlook, Real Estate, Coaching, E-commerce, Teaching, Lead Generation, PowerPoint, Business Management, Management, Program Management, CRM, Leadership, Recruiting, Salesforce.com, Employee Relations, Social Networking
Education
University of San Diego 1986 — 1990
BA, Communications / Mass Media
Cheryl Bobinsky Cheryl Bobinsky's Innovative Services of America Experience January 1995 - December 1995
Job Customer Contract Compliance Analyst Level 3 Telecommunications
Industry Computer Software
Experience
Level 3 Telecommunications April 2014 - Present
Wiland Direct September 2012 - October 2013
DATALOGIX, INC. May 2002 - December 2012
OBJECTCRAFTERS, INC. February 2002 - November 2002
DYNEGY CONNECT January 2002 - February 2002
NORTEL NETWORKS December 1996 - September 2001
SERVICEMASTER ENERGY MANAGEMENT January 1995 - January 1996
INNOVATIVE SERVICES OF AMERICA January 1995 - December 1995
MACCOURT PRODUCTS January 1993 - January 1994
HEINTZ-BARTON, INC January 1988 - January 1993
Skills
Project Management, Consumer Data Analysis, Process Improvement, Team Leadership, Circuit Data Modeling, Reporting Strategy, Deployment and..., Technical Requirements..., Data Warehousing, Systems Architecture, Agile Scrum Process, SQL, Data, Strategy, UNIX, Analysis, Unix, Requirements Gathering, Software Documentation, Agile Methodologies, Databases, Integration, Management, Analytics, Business Analysis, Visio, Data Analysis
Education
ITT Technical Institute - Westminster, CO
Associate's degree - Software Development/Bachelors Degree - Project Management, Computer Software Engineering/Project Management, GPA - 4.0
Front Range Community College 1990 — 1993
Level 3 Telecommunications April 2014 - Present
Wiland Direct September 2012 - October 2013
DATALOGIX, INC. May 2002 - December 2012
OBJECTCRAFTERS, INC. February 2002 - November 2002
DYNEGY CONNECT January 2002 - February 2002
NORTEL NETWORKS December 1996 - September 2001
SERVICEMASTER ENERGY MANAGEMENT January 1995 - January 1996
INNOVATIVE SERVICES OF AMERICA January 1995 - December 1995
MACCOURT PRODUCTS January 1993 - January 1994
HEINTZ-BARTON, INC January 1988 - January 1993
Skills
Project Management, Consumer Data Analysis, Process Improvement, Team Leadership, Circuit Data Modeling, Reporting Strategy, Deployment and..., Technical Requirements..., Data Warehousing, Systems Architecture, Agile Scrum Process, SQL, Data, Strategy, UNIX, Analysis, Unix, Requirements Gathering, Software Documentation, Agile Methodologies, Databases, Integration, Management, Analytics, Business Analysis, Visio, Data Analysis
Education
ITT Technical Institute - Westminster, CO
Associate's degree - Software Development/Bachelors Degree - Project Management, Computer Software Engineering/Project Management, GPA - 4.0
Front Range Community College 1990 — 1993
Jim Ball Jim Ball's Innovative Services of America Experience September 1993 - June 1998
Job Founder
Industry Leisure, Travel & Tourism
Experience
Trip30 February 2013 - Present
Alpine Access April 2009 - December 2012
Extension9 January 2008 - April 2009
Alpine Access September 1998 - December 2005
Innovative Services of America September 1993 - June 1998
Texaco January 1991 - September 1993
Surtek, Inc. June 1977 - January 1991
Skills
Start-ups, Leadership, CRM, Management, Call Center, Call Centers, Training, Program Management, Entrepreneurship, BPO, Outsourcing, Customer Experience, Contact Centers, Customer Service, Strategy, Sales Process, Analysis, Workforce Management, Team Leadership, Executive Management, Telecommunications, Customer Satisfaction, Team Building, SaaS, Account Management, Project Management, E-commerce, Customer Acquisition, Analytics, Business Strategy, Business Analysis, Business Process..., Customer Service..., Process Improvement, Customer Retention, Telemarketing, Marketing Strategy, Scuba Diving, Travel Planning, Business Travel, Leisure Travel, Travel, Travel Arrangements, Online Travel
Education
University of Denver - Sturm College of Law 1988 — 1990
J.D., Law
University of Colorado Denver 1977 — 1979
M.S., Biochemistry
University of Wyoming 1973 — 1977
B.S., Chemistry and Biology
Trip30 February 2013 - Present
Alpine Access April 2009 - December 2012
Extension9 January 2008 - April 2009
Alpine Access September 1998 - December 2005
Innovative Services of America September 1993 - June 1998
Texaco January 1991 - September 1993
Surtek, Inc. June 1977 - January 1991
Skills
Start-ups, Leadership, CRM, Management, Call Center, Call Centers, Training, Program Management, Entrepreneurship, BPO, Outsourcing, Customer Experience, Contact Centers, Customer Service, Strategy, Sales Process, Analysis, Workforce Management, Team Leadership, Executive Management, Telecommunications, Customer Satisfaction, Team Building, SaaS, Account Management, Project Management, E-commerce, Customer Acquisition, Analytics, Business Strategy, Business Analysis, Business Process..., Customer Service..., Process Improvement, Customer Retention, Telemarketing, Marketing Strategy, Scuba Diving, Travel Planning, Business Travel, Leisure Travel, Travel, Travel Arrangements, Online Travel
Education
University of Denver - Sturm College of Law 1988 — 1990
J.D., Law
University of Colorado Denver 1977 — 1979
M.S., Biochemistry
University of Wyoming 1973 — 1977
B.S., Chemistry and Biology
Claudia Forbes PMP, ITIL Claudia Forbes PMP, ITIL's Innovative Services of America Experience October 1997 - May 1998
Job Information Technology (IT) Manager / IT Specialist / Project Manager / Project Management Specialist
Industry Higher Education
Experience
Regis University May 2009 - April 2014
Regis University February 2007 - April 2009
Regis University February 2001 - April 2007
Regis University April 1999 - January 2001
Innovative Services of America October 1997 - May 1998
Skills
Public Speaking, Staff Development, Microsoft Office, Team Leadership, Project Management, Faculty Development, Microsoft Word, Social Media, Team Building, Troubleshooting, Microsoft Excel, Software Documentation, Customer Service, ITIL Certified, Windows, Higher Education, Classroom Design, Budget Management, Academic Technology, Leadership Development, Nonprofits, System Administration, Student Affairs, Leadership, Training, Adult Education
Education
Crown University 2010 — 2010
Bachelor's Degree, Information Technology
Red Rocks Community College 1984 — 1986
AAS, Electronics Digital Technology
Colorado School of Mines
Regis University
Regis University May 2009 - April 2014
Regis University February 2007 - April 2009
Regis University February 2001 - April 2007
Regis University April 1999 - January 2001
Innovative Services of America October 1997 - May 1998
Skills
Public Speaking, Staff Development, Microsoft Office, Team Leadership, Project Management, Faculty Development, Microsoft Word, Social Media, Team Building, Troubleshooting, Microsoft Excel, Software Documentation, Customer Service, ITIL Certified, Windows, Higher Education, Classroom Design, Budget Management, Academic Technology, Leadership Development, Nonprofits, System Administration, Student Affairs, Leadership, Training, Adult Education
Education
Crown University 2010 — 2010
Bachelor's Degree, Information Technology
Red Rocks Community College 1984 — 1986
AAS, Electronics Digital Technology
Colorado School of Mines
Regis University
Shaher Daoud's Innovative Services of America Experience February 1997 - March 1998
Job Principal Telephony Engineer at Comcast Cable
Industry Telecommunications
Experience
Comcast Cable April 1998 - Present
Innovative Services of America February 1997 - March 1998
StarTek, Inc February 1996 - February 1997
Palestine Telecommunications Company March 1993 - December 1995
Skills
SIP, VoIP, DOCSIS, IP, Telephony, Telecommunications, Ethernet, TDM, Wireless, TCP/IP, ISDN, HFC, MPLS, Network Engineering, Network Design, SS7, OSPF, BGP, Routing, Switches, Cabling, Routers, Cisco IOS, Broadband, Troubleshooting, Computer Network..., CCNA, Cisco Technologies, T1, Technical Support, System Deployment, LAN-WAN, Fiber Optics, Networking, DWDM, Provisioning, QoS, WAN, Hardware, Avaya, SIP Trunking, SNMP, Testing, ATM networks, H.323, SDH, Routing Protocols, Telecommunications..., EIGRP, IPTV
Education
Colorado Technical University 2013 — 2015
Doctorate of Science, Enterprise Information Systems
Colorado Technical University 2010 — 2012
Master of Science, Enterprise Information Systems, 3.97/4
Feati University 1985 — 1988
Bachelor of Science (B.S.), Electrical, Electronics and Communications Engineering
Training & Certificationa
Comcast Cable April 1998 - Present
Innovative Services of America February 1997 - March 1998
StarTek, Inc February 1996 - February 1997
Palestine Telecommunications Company March 1993 - December 1995
Skills
SIP, VoIP, DOCSIS, IP, Telephony, Telecommunications, Ethernet, TDM, Wireless, TCP/IP, ISDN, HFC, MPLS, Network Engineering, Network Design, SS7, OSPF, BGP, Routing, Switches, Cabling, Routers, Cisco IOS, Broadband, Troubleshooting, Computer Network..., CCNA, Cisco Technologies, T1, Technical Support, System Deployment, LAN-WAN, Fiber Optics, Networking, DWDM, Provisioning, QoS, WAN, Hardware, Avaya, SIP Trunking, SNMP, Testing, ATM networks, H.323, SDH, Routing Protocols, Telecommunications..., EIGRP, IPTV
Education
Colorado Technical University 2013 — 2015
Doctorate of Science, Enterprise Information Systems
Colorado Technical University 2010 — 2012
Master of Science, Enterprise Information Systems, 3.97/4
Feati University 1985 — 1988
Bachelor of Science (B.S.), Electrical, Electronics and Communications Engineering
Training & Certificationa
Bobby Farris's Innovative Services of America Experience 1996 - 1997
Job
Industry Renewables & Environment
Experience
Jaco Environmental Inc February 2015 - Present
CIMMA Recycling May 2014 - February 2015
Universal Recycling Technologies, LLC. June 2012 - November 2013
Waste Management April 2003 - June 2012
Resource Concepts, Inc. 2000 - 2003
ECS Refining / United DataTech Distributors 1998 - 2000
Aurora Electronics 1997 - 1998
Innovative Services of America 1996 - 1997
Skills
Recycling, Sales, Environmental Compliance, Waste Management, Waste, Sustainability, Environmental Awareness, Strategic Planning, Program Management, ISO 14001, Public Speaking, Contract Negotiation, Non-profits, Project Management, Business Development, Team Building, New Business Development, Leadership, Renewable Energy, Negotiation, Start-ups, Operations Management, Management, Strategy, Account Management, Process Improvement, Strategic Partnerships, Contract Management, Environmental..., Environmental Policy, Hazardous Waste..., Solid Waste, Computer Recycling
Education
Claremont Graduate University 1994 — 1995
Philosophy
Florida State University 1991 — 1993
M.A., International Affairs
University of Oklahoma 1987 — 1991
B.A., Political Science
Jaco Environmental Inc February 2015 - Present
CIMMA Recycling May 2014 - February 2015
Universal Recycling Technologies, LLC. June 2012 - November 2013
Waste Management April 2003 - June 2012
Resource Concepts, Inc. 2000 - 2003
ECS Refining / United DataTech Distributors 1998 - 2000
Aurora Electronics 1997 - 1998
Innovative Services of America 1996 - 1997
Skills
Recycling, Sales, Environmental Compliance, Waste Management, Waste, Sustainability, Environmental Awareness, Strategic Planning, Program Management, ISO 14001, Public Speaking, Contract Negotiation, Non-profits, Project Management, Business Development, Team Building, New Business Development, Leadership, Renewable Energy, Negotiation, Start-ups, Operations Management, Management, Strategy, Account Management, Process Improvement, Strategic Partnerships, Contract Management, Environmental..., Environmental Policy, Hazardous Waste..., Solid Waste, Computer Recycling
Education
Claremont Graduate University 1994 — 1995
Philosophy
Florida State University 1991 — 1993
M.A., International Affairs
University of Oklahoma 1987 — 1991
B.A., Political Science
Don Ray Don Ray's Innovative Services of America Experience 1996 - 1998
Job Pursuing employment with passionate Nonprofit or service organization.
Industry Computer Software
Experience
Seniors' Resource Center April 2015 - Present
VA OI&T Service Delivery and Engineering February 2015 - March 2015
Red Rocks Community College May 2013 - December 2014
Tyler Technologies March 2006 - June 2012
Abundant Life Christian Center 2005 - 2010
AVENUES Community Resource Center 2002 - October 2009
Denver Street School October 2007 - March 2008
National Association of Street Schools December 2004 - February 2006
SUSTAIN Technologies December 1999 - October 2002
Innovative Services of America 1996 - 1998
Skills
Training, Management, Leadership, Software Project..., Requirements Analysis, Project Management, Nonprofits, Programming, Budgets, Non-profits, Business Process..., RFP, Public Speaking, Databases, Community Outreach, Entrepreneurship, Team Building
Education
Red Rocks Community College 2013 — 2014
Computer Networking Technician Certificate, 3.89
Front Range Community College 1976 — 1977
Consumer Electronics, Business Management
Red Rocks Community College 1975 — 1976
Consumer electronics
Seniors' Resource Center April 2015 - Present
VA OI&T Service Delivery and Engineering February 2015 - March 2015
Red Rocks Community College May 2013 - December 2014
Tyler Technologies March 2006 - June 2012
Abundant Life Christian Center 2005 - 2010
AVENUES Community Resource Center 2002 - October 2009
Denver Street School October 2007 - March 2008
National Association of Street Schools December 2004 - February 2006
SUSTAIN Technologies December 1999 - October 2002
Innovative Services of America 1996 - 1998
Skills
Training, Management, Leadership, Software Project..., Requirements Analysis, Project Management, Nonprofits, Programming, Budgets, Non-profits, Business Process..., RFP, Public Speaking, Databases, Community Outreach, Entrepreneurship, Team Building
Education
Red Rocks Community College 2013 — 2014
Computer Networking Technician Certificate, 3.89
Front Range Community College 1976 — 1977
Consumer Electronics, Business Management
Red Rocks Community College 1975 — 1976
Consumer electronics
William (Chip) Hahn's Innovative Services of America Experience 1997 - 1997
Job Advanced PeopleSoft Developer at Invesco
Industry Information Services
Experience
Invesco January 2008 - Present
Boston Market Corporation January 1999 - September 2007
TekSystems (Contractor assigned to Boston Market) December 1997 - February 1999
Innovative Services of America 1997 - 1997
Skills
ERP, PeopleSoft, Business Analysis, Business Intelligence, SDLC, Data Warehousing, SQL, Databases, Visio, Requirements Analysis, Oracle, Process Improvement, Vendor Management, Microsoft SQL Server, Crystal Reports, Integration, Data Modeling, Unix, Servers, Data Center, Testing
Education
Colorado State University 1991 — 1996
BS
Invesco January 2008 - Present
Boston Market Corporation January 1999 - September 2007
TekSystems (Contractor assigned to Boston Market) December 1997 - February 1999
Innovative Services of America 1997 - 1997
Skills
ERP, PeopleSoft, Business Analysis, Business Intelligence, SDLC, Data Warehousing, SQL, Databases, Visio, Requirements Analysis, Oracle, Process Improvement, Vendor Management, Microsoft SQL Server, Crystal Reports, Integration, Data Modeling, Unix, Servers, Data Center, Testing
Education
Colorado State University 1991 — 1996
BS
Robin Peloquin's Innovative Services of America Experience January 1996 - May 1998
Job Vice President of Learning Services, North America
Industry Outsourcing/Offshoring
Experience
Sykes Enterprises, Inc. January 2013 - Present
Alpine Access September 2011 - January 2013
Alpine Access, Inc August 2007 - May 2012
Alpine Access, Inc May 2005 - August 2011
Alpine Access, Inc March 2000 - May 2005
Right Solutions Now December 2001 - January 2003
Centura Health / Daou Systems November 1998 - February 2000
Aon (formally Innovative Services of America) June 1998 - November 1998
Innovative Services of America January 1996 - May 1998
Innovative Services of America September 1995 - January 1996
Skills
Virtual Call Center, Work At Home, Certified Project..., Instructor-led Training, Virtual Training, Quality Assurance, Service Launches, Contact Centers, Contact Center..., Call Center, Workforce Management, Call Centers, Management, Customer Satisfaction, Process Improvement, Training, Performance Management, Customer Experience, Outsourcing, Business Process..., Cross-functional Team..., Integration, Technical Support, BPO, Vendor Management, Coaching, Call Center Development, Troubleshooting, Service Delivery, CRM, Offshoring, Business Process, Disaster Recovery, Inbound Marketing, Contact Center..., Avaya, Human Resources, Forecasting, Team Building, Operations Management, Customer Retention, Software Documentation, Transition Management, Team Management, Help Desk Support, Telecommunications, Executive Management, IVR, Project Management, Avaya Technologies
Education
Villanova University 2006 — 2007
Metropolitan State University of Denver 1993 — 2000
Barnes Business College 1988 — 1989
Sykes Enterprises, Inc. January 2013 - Present
Alpine Access September 2011 - January 2013
Alpine Access, Inc August 2007 - May 2012
Alpine Access, Inc May 2005 - August 2011
Alpine Access, Inc March 2000 - May 2005
Right Solutions Now December 2001 - January 2003
Centura Health / Daou Systems November 1998 - February 2000
Aon (formally Innovative Services of America) June 1998 - November 1998
Innovative Services of America January 1996 - May 1998
Innovative Services of America September 1995 - January 1996
Skills
Virtual Call Center, Work At Home, Certified Project..., Instructor-led Training, Virtual Training, Quality Assurance, Service Launches, Contact Centers, Contact Center..., Call Center, Workforce Management, Call Centers, Management, Customer Satisfaction, Process Improvement, Training, Performance Management, Customer Experience, Outsourcing, Business Process..., Cross-functional Team..., Integration, Technical Support, BPO, Vendor Management, Coaching, Call Center Development, Troubleshooting, Service Delivery, CRM, Offshoring, Business Process, Disaster Recovery, Inbound Marketing, Contact Center..., Avaya, Human Resources, Forecasting, Team Building, Operations Management, Customer Retention, Software Documentation, Transition Management, Team Management, Help Desk Support, Telecommunications, Executive Management, IVR, Project Management, Avaya Technologies
Education
Villanova University 2006 — 2007
Metropolitan State University of Denver 1993 — 2000
Barnes Business College 1988 — 1989
Joanie Pills's Innovative Services of America Experience November 1997 - October 1998
Job Treatment Coordinator at Southwest Pediatric Dentistry & Orthodontics
Industry Hospital & Health Care
Experience
Southwest Pediatric Dentistry & Orthodontics October 2009 - Present
Innovative Services of America November 1997 - October 1998
Innovative Services of America June 1995 - November 1997
First Data Corporation May 1992 - May 1995
Citicorp Retail Services May 1985 - May 1992
Skills
Management, Training, Project Planning, Process Improvement, Leadership, Budgets
Education
University of Colorado Boulder 1981 — 1985
Bachelor of Science
Southwest Pediatric Dentistry & Orthodontics October 2009 - Present
Innovative Services of America November 1997 - October 1998
Innovative Services of America June 1995 - November 1997
First Data Corporation May 1992 - May 1995
Citicorp Retail Services May 1985 - May 1992
Skills
Management, Training, Project Planning, Process Improvement, Leadership, Budgets
Education
University of Colorado Boulder 1981 — 1985
Bachelor of Science
Nancy Gilmore's Innovative Services of America Experience 1993 - 2000
Job Project Manager at cynoSure Financial, Inc.
Industry Insurance
Experience
cynoSure Financial, Inc. October 2000 - Present
Aon Innovative Solutions 1997 - 2000
Innovative Services of America 1993 - 2000
Education
Ludwig-Maximilians Universität München 1986 — 1987
German literature
University of Southern California 1981 — 1986
MA, German
Texas Tech University 1975 — 1979
BA, German
cynoSure Financial, Inc. October 2000 - Present
Aon Innovative Solutions 1997 - 2000
Innovative Services of America 1993 - 2000
Education
Ludwig-Maximilians Universität München 1986 — 1987
German literature
University of Southern California 1981 — 1986
MA, German
Texas Tech University 1975 — 1979
BA, German