Insight Business
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Insight Business Employees
AT&T September 2014 - Present
AT&T February 2014 - Present
AT&T November 2004 - February 2014
INSIGHT BUSINESS May 2009 - May 2010
BELLSOUTH/AT&T September 2004 - December 2008
Skills
Competitive Analysis, Call Centers, Cold Calling, Customer Service, Direct Sales, Leadership, Management, Sales, Customer Retention, Sales Process, Wireless, Telecommunications, Customer Satisfaction, Salesforce.com, Sales Management, Account Management, Sales Operations
Education
Auburn University at Montgomery 1987 — 1990
Communication and Media Studies
Eastern Kentucky University
Communication and Media Studies
Time Warner Cable Business Class December 2012 - Present
Time Warner Cable Business Class February 2012 - Present
Insight Business May 2008 - January 2012
AT&T 2003 - 2007
Skills
Telecommunications, Sales Operations, Sales, Leadership, Telephony, VoIP, Broadband, Sales Management, Direct Sales, Management, Competitive Analysis, Cold Calling, New Business Development, Sales Process, Closing Deals, T1, Customer Retention, B2B, Long Distance, Wireless, Salesforce.com, Carriers, Internet Services, Sales Presentations, Contract Negotiation, Account Management, Territory, DSL, Managed Router Services, Managed Security..., MPLS Networking, Metro Ethernet, Unified Communications, Customer-focused Service, Solution Selling, Customer Service
Education
Jefferson Community College 1995 — 1998
AT&T January 2013 - Present
Insight Business April 2011 - January 2013
OfficeMax August 2008 - April 2011
Mitel March 2007 - August 2008
Nextel Partners January 2000 - August 2006
Skills
Telecommunications, Solution Selling, Direct Sales, Sales Management, New Business Development, Cold Calling, Wireless, Account Management, VoIP, B2B, Customer Satisfaction, Sales, Unified Communications, Sales Process, Selling, Networking, Business Development, Sales Operations, CRM, Leadership
Education
University of Dayton 1986 — 1991
Mechanical Engineering
Sacred Heart 1982 — 1986
Pet Wants - East Louisville September 2015 - Present
Chevron March 2015 - Present
Chevron January 2013 - March 2015
Time Warner Cable Business Class March 2012 - December 2012
Insight Business August 2010 - December 2012
Insight Business June 2008 - August 2010
The Bank of Kentucky 2007 - 2008
Kentucky League of Cities 2002 - 2002
Skills
Sales, Account Management, Direct Sales, Marketing, Customer Service, Salesforce.com, Sales Management, Marketing Communications, Cold Calling, B2B, Social Media Marketing, Event Planning, Microsoft Excel, New Business Development, Customer Retention, Sales Operations, Team Building, Marketing Strategy, Strategic Planning, Sales Process, Team Leadership, Management
Education
University of Louisville 2012 — 2014
Master of Business Administration (M.B.A.), Entrepreneurship/Entrepreneurial Studies
University of Kentucky 2003 — 2007
BBA, Business Management, Political Science
St. Henry District High School 1999 — 2003
Diploma
Time Warner Cable Business Class March 2012 - Present
Insight Business January 2008 - February 2012
Insight Communications July 2006 - December 2007
Insight Communications September 2005 - July 2006
Merrill Lynch May 2004 - June 2005
Clarke American April 2002 - April 2004
United States Marine Corps September 1996 - September 2001
Education
University of Louisville 2002 — 2004
MBA
Park University 1999 — 2001
BS, Business Management
Time Warner Cable Business Class January 1998 - Present
Time Warner Cable Business Class April 2008 - August 2012
Insight Business 2006 - 2008
Insight Business 2004 - 2006
Insight Communications 1998 - 2004
Skills
Sales Management, Operations Management, Financial Reporting, Performance Reporting, Payroll, Marketing Analytics, ICOMS, Salesforce.com, Crystal Reports, Telecommunications, Call Center, Cable Television, Internet Services, Telephony, Call Centers, Account Management, CRM, Customer Retention, Customer Service, Leadership, Direct Sales, Management, Sales, Sales Operations, Sales Process, Training, VoIP
Education
Spencerian College
Medical/Clinical Assistant
Insight Business April 2009 - Present
CNET Networks December 2005 - December 2008
CNET Networks April 2001 - December 2005
TechRepublic February 1999 - April 2001
The Cobb Group 1993 - 1999
Churchill Downs 1988 - 1992
Education
University of Louisville 1983 — 1988
BSBA, Finance and Equine Administration
Knight School of Welding January 2015 - August 2015
Indiana University Southeast June 2015 - July 2015
Rivera Group April 2014 - August 2014
W3ECHO, LLC February 2001 - January 2014
Clark County Government Prosecutors Office September 2012 - February 2013
Insight Business August 2008 - September 2010
UPS September 2008 - November 2008
International Brotherhood of Electrical Workers Local 369 August 2007 - September 2008
Insight Communications January 2007 - February 2007
Charter Communications July 2004 - November 2006
Skills
Customer Service, Microsoft Office, Public Speaking, Event Planning, Leadership, Community Outreach, Research, Training, Social Media, Team Building, Nonprofits, Welding, Metal Fabrication, Computer Hardware..., Network Troubleshooting, HTML
Education
Indiana University-Southeast 2013 — 2016
Bachelor’s Degree, Informatics, Psychology Cognate, 3.154
Jefferson Community & Technical College
Associate of Arts (AA), Communications, 3.32
Knights School of Welding, Louisville, KY
American Welding Society (AWS), Certified Welder, 1505277W, Welding Technology/Welder
Time Warner Cable October 2013 - Present
Insight Communications January 2012 - October 2013
Insight Communications June 2009 - January 2012
Insight Business January 2006 - February 2008
Charter Communications May 2004 - December 2005
ECUA 2000 - 2002
ECUA 2000 - 2002
Skills
Telecommunications, Call Center, VoIP, Vendor Management, Telephony, Billing Systems, Broadband, Process Improvement, Project Management, Telecommunications..., IP, Troubleshooting, Team Building, Customer Service, T1, Customer Satisfaction, Call Centers, Management, Customer Experience, Cable Television, Invoicing, Provisioning, Customer Retention
Education
Sullivan University
Associate's Degree, Business Administration and Management, General
Time Warner Cable Business Class September 2012 - Present
Insight Business August 2010 - September 2012
Cornerstone Telecommunications, LLC December 2007 - August 2010
Skills
Direct Sales, Account Management, VoIP, Telecommunications, Solution Selling, Salesforce.com, Sales, Wireless, Customer Retention, Managed Services, Cold Calling, Customer Satisfaction, Sales Management, Sales Operations, Broadband, Sales Process, B2B, Unified Communications, Call Centers, New Business Development, Customer Service, Team Building, Management, Leadership, Strategic Planning, Metro Ethernet, Telephony, Marketing, Contract Negotiation, Networking, Business Development, IP
Education
Northwestern University 1995 — 1999
Trinity High School 1991 — 1995
MasTec Advanced Technologies July 2009 - Present
AMN Healthcare March 2008 - January 2009
Nurses Rx 2008 - 2009
Insight Business 2005 - 2007
Charter Communications January 2004 - January 2006
Comcast Cable 2001 - 2003
Verizon Wireless 1988 - 2001
Education
Concordia College 1998 — 2000
Marketing Management
Iowa Central 1980 — 1982
AA, Business
Time Warner Cable Business Class April 2014 - Present
Time Warner Cable Business Class June 2012 - March 2014
Insight Business June 2007 - May 2012
Velocity Sports Performance 2005 - 2007
Nextel Partners October 2000 - October 2005
Skills
Telecommunications, Cold Calling, Lead Generation, Consultative Selling, Sales Process, Sales Management, Customer Service, Account Management, Managed Services, Sales Operations, Telephony, Key Account Management, Sales, Direct Sales, Selling, VoIP, Leadership, Solution Selling, Networking, B2B, Unified Communications, Training, Salesforce.com, Call Centers, Customer Retention, SaaS, Wireless, Co-location, Cloud Computing, MPLS, Professional Services
Education
University of Kentucky 1989 — 1994
Bachelor of Arts, History, Business Management
Jeffersontown High School 1985 — 1989
State of Illinois May 2009 - Present
Comcast Cable May 2000 - May 2009
Insight Business 2005 - 2008
Skills
VMware ESX, VBScript, System Center...
Education
Lincoln Land Community College 2005 — 2007
AAS, Computer Science
CACC 2000 — 2002
CCNA, Cisco Networking
University of Illinois Springfield
B,S,, Computer Science
Turner Construction Company January 2014 - Present
Turner Construction Company August 2013 - January 2014
Middle Tennessee State University May 2011 - December 2013
Level 3 Communications April 2009 - March 2011
QComm Corporation February 2008 - April 2009
Insight Business January 2006 - February 2008
QComm Corporation October 2000 - December 2006
US Navy March 1990 - August 1996
Skills
Construction Safety, OSHA Certified, OSHA, Fall Protection, OSHA 30-Hour, Workplace Safety, Stormwater Managment, LEED, Energy Management, Photovoltaics, Sales Operations, Account Management, Solar Thermal, Natural Gas, Training, Salesforce.com, Team Building, Wind Power, Deer Hunting, Leadership, Managed Services, Program Management, Management, Sales, Contract Negotiation, Direct Sales, Sales Management, Wireless, Telecommunications
Education
Middle Tennessee State University 2011 — 2013
BS in Enviromental Science, Energy Technology
North Carolina State University 2010 — 2010
Energy Management Diploma, Energy Management
Volunteer State Community College 1996 — 1999
AS, Business and Commerce
Anderson High School 1985 — 1989