Experience
InsPro Technologies   July 2013 - Present
InsPro Technologies   March 2011 - July 2013
Internal Medicine  2009 - 2010
Wireless Zone - Verizon Wireless Premium Retailer  2007 - 2009

Skills
Customer Service, Leadership, Insurance, Microsoft Excel, Process Improvement, Microsoft Office, Change Management, Microsoft Word, Phlebotomy, PowerPoint, Medicine, Quality Assurance

Education
Anthem Institute-Springfield   2008 — 2009
Bachelor's degree, Medical/Clinical Assistant, A

Shippensburg University   2006 — 2007

Experience
InsPro Technologies   June 2014 - Present
Intelimedix, a Blue Health Intelligence Company   February 2013 - May 2014
Cogent HMG  February 2012 - September 2012
Molina Healthcare  August 2011 - February 2012
MD Care Health Plan  March 2009 - July 2011
InstaMed  June 2006 - October 2008
Wendt Gallery   October 2004 - April 2008
Wendt Gallery   December 2002 - October 2004

Skills
.NET, C#, SQL, ASP.NET, SSIS, SSRS, IIS, EDI, HIPAA, Photoshop, Software Development, Microsoft SQL Server, Healthcare Information..., VB.NET, SQL Server, BizTalk, C++, CSS, AJAX, JavaScript, HTML/XML, ASP.NET MVC, Entity Framework, LINQ, Windows Services, HTML 5, jQuery, jQuery UI, DevExpress, Scrum, Agile Application..., X12, HCFA, RAPS, QNXT, Flash, ActionScript, Visual Studio, VSS, SourceGear Vault, TFS, Healthcare IT, Medicare, Medicaid, Web Applications, Web Development, Design Patterns, Software Design, T-SQL, SDLC

Education
University of California, Irvine   2005 — 2007
BS, Computer Science

Orange Coast College   2001 — 2005
Computer Science, Mathematics

Experience
Ocwen Financial Corporation - US  June 2015 - Present
MMIS, Inc.   August 2014 - January 2015
LiquidHub  February 2011 - May 2014
AmeriHealth Administrators  January 2013 - January 2014
AXIS Capital Holdings   October 2012 - December 2012
InsPro Technologies   April 2012 - September 2012
iPipeline  November 2011 - April 2012
SEI Investments  November 2010 - August 2011
GSK  August 2010 - November 2010
Dow Jones  October 2008 - June 2010

Skills
SDLC, Change Management, Management, Analysis, Business Analysis, Project Management, Regulatory Requirements, Professional Mentoring, Legal Research, Process Analysis, Risk Assessment, Corporate Finance, Criminology, Corporate Governance, Software Development, Leadership, Six Sigma, Program Management, Information Technology, Cross-functional Team..., Business Process..., Vendor Management, Software Project..., Budgets, Enterprise Software, Negotiation, IT Strategy, Project Portfolio...

Education
Villanova University   2007 — 2008
Certification, Six Sigma Green, Lean Sensei

Warren County Community College   2002 — 2003
Legal Studies and Criminal Justice

County College of Morris   1999 — 1999
Criminal Law Classes

Brookdale Community College   1997 — 1998
N/A, Accounting and Economics Studies

University of Arkansas   1987 — 1991
BA, French

Experience
WellMatch  January 2014 - Present
InsPro Technologies   November 2010 - December 2013
Aetna  January 2008 - January 2010
Aetna  July 2005 - January 2008
Aetna  2002 - 2005
Aetna  2000 - 2002
Aetna  1998 - 2000

Skills
Relationship Management, Sales, Contract Negotiation, Health Insurance, Managed Care, Insurance, Vendor Management, Cross-functional Team..., Account Management, Project Management, Process Improvement, Employee Benefits, Team Building, Leadership, CRM, Program Management, Strategy, Strategic Planning, Product Management, Management, Team Leadership, New Business Development, Product Development, Healthcare, Budgets, Customer Retention, Business Analysis, Sales Management, Integrated Marketing

Education
Philadelphia University   1986 — 1990
MBA, Healthcare Management

Philadelphia University
Bachelor's Degree, Marketing

St. John's

Experience
InsPro Technologies   September 2013 - Present
Vertex Inc.  March 2006 - August 2013
Ciber  September 2004 - March 2006
Robert Half Technology  October 2003 - September 2004
Siemens Healthcare  June 2001 - June 2003
Answerthink, Inc  January 2000 - May 2001
Answerthink, Inc.   February 1999 - December 1999
IMI Systems  February 1998 - February 1999
Clinarium, Inc.   February 1995 - January 1998
Clinarium, Inc,   September 1994 - February 1995

Skills
SDLC, Testing, Test Automation, Quality Assurance, Agile Methodologies, Project Management, Software Development, Test Management, SaaS, Configuration Management, Business Process, Test Planning, Process Improvement, Business Intelligence, Software Quality..., Test Design, Dashboard and Metrics, ALM, Solution Architecture, Software Project..., Requirements Analysis, System Testing, Resource Management and..., Virtualization,..., Scrum, Business Intelligence..., Test Cases, Integration, Defect Tracking, Business Requirements, Quality Center, QTP, Agile Project Management, Requirements Gathering, Product Management, Operational Excellence, Visio, Integration Testing, Analysis, Certified International..., Oracle Certified..., Certified Tester,..., ISO-9000, CMMI and TMMi, Member - Project..., SaaS, PaaS, and IaaS, Strategic and Tactical..., Configuration Change..., Waterfall, iterative,..., DevOps, User Acceptance Testing

Education
Drexel University   1991 — 1993
Computer Engineering

United States Air Force Academy   1990 — 1990
Aerospace, Aeronautical and Astronautical/Space Engineering

Experience
Commonwealth - Altadis, Inc.   October 2014 - Present
Commonwealth - Altadis, Inc.   February 2012 - October 2014
InsPro Technologies   March 2006 - August 2011
Boca Raton Housing Authority   August 2004 - March 2006
HJ Financial Group   June 2002 - August 2004

Skills
Leadership, Financial Analysis, Project Management, Process Improvement, Team Building, Accounting, General Ledger, Forecasting, SEC filings, Budgets, Auditing, Cash Flow, Finance, Cash Management, Financial Reporting, Payroll, Cost Accounting, Accounts Payable, Financial Accounting, Variance Analysis, Sarbanes-Oxley Act, Analysis, Management, Consolidation, Financial Statements, US GAAP, Sarbanes-Oxley, Budgeting, Start-ups, Accounts Receivable, Financial Audits, Internal Controls, SOX, GAAP, SEC reporting, SAS70, Fixed Assets, Account Reconciliation, Bookkeeping, Hyperion Enterprise, JD Edwards, Financial Control, Audit, 10Q, Audit Committee, Tableau, Lawson General Ledger, SEC Filings, QuickBooks

Education
Lebanon Valley College   1998 — 2002
BS

Experience
InsPro Technologies   April 2015 - Present
PwC  January 2012 - March 2015
CIGNA  February 2010 - January 2012
Independance Blue Cross  September 2008 - February 2010
United Healthcare  January 2008 - August 2008
Aetna  January 2002 - January 2008

Skills
PMP, Business Process..., Mergers, Portfolio Management, Business Development, Negotiation, Leadership Development, Business Continuity..., Project Portfolio..., Process Improvement, SDLC, Resource Management, PMO, Governance, Business Analysis, IT Strategy, Management Consulting, Enterprise Architecture, Business Process Mapping, Insurance, IT Audit, Business Architecture, Business Strategy, Mergers & Acquisitions, Leadership, Management, Analysis, CRM, Program Management

Education
Temple University   2000 — 2004
BSc, Information Science and Technology

Temple University   2000 — 2004
Bachelor's of Information Science and Technology, Information Science/Studies

Experience
InsPro Technologies   August 2012 - Present
Widener University  August 2009 - Present
JPMorgan Chase  May 2012 - August 2012
Barclaycard  2011 - March 2012
Akcelerant  2011 - 2011
Thomas Promise Academy   2010 - 2011
High School  2008 - 2010
Bank of America  June 2006 - August 2007
Applied Card Systems  June 2005 - May 2006

Skills
Microsoft Office, Computer Education, Business Education, SQL, XML, ASP.NET, VB.NET, Windows, Outlook, Microsoft Word, Lotus Notes, Visio, Process Improvement, Software Documentation, Project Management, Databases, Troubleshooting, Microsoft Excel

Education
Widener University   2009 — 2016
Master’s Degree, Business Process Management

Delaware Valley University   2006 — 2007
Business and Computers, Teaching Certification

Penn State University   2003 — 2005
Bachelors of Science, Information Sciences and Technology

Marymount University   2001 — 2003
none, Computer Information systems

Garnet Valley   1997 — 2001

Experience
Sungard Availability Services  January 2014 - Present
SunGard Availability Services  July 2012 - January 2014
InsPro Technologies   February 2010 - July 2012
Hewlett Packard  May 2008 - July 2010
HP  December 2007 - May 2008
Neoware  April 2006 - December 2007
Fidelity Investments  March 2005 - April 2006
University of Pennsylvania Health System  February 2005 - March 2005
Citigroup  November 2003 - January 2005
Sears  September 1995 - November 2003

Skills
Virtualization, VMware, Servers, HP, System Administration, Windows Server, Citrix, Disaster Recovery, Active Directory, Data Center, Cloud Computing, Hardware, Integration, Testing, VMware ESX, Infrastructure, Information Technology, Storage

Education
Bucks County Community College
Associates, Networking Technology

Bucks County Vocational
Graduated, Computer Systems Technology

Experience
FINEOS  September 2009 - Present
InsPro Technologies   January 2008 - February 2010
FINEOS  2005 - 2008
SunGard  2001 - 2005
Computer Sciences Corporation  1998 - 2001
CSC  1998 - 2001
Duncanson & Holt Reinsurance, a subsidiary of UNUM   1994 - 1998

Skills
Sales, Marketing, Insurance, Account Management, Project Management, Sales Management, Start-ups, New Business Development, Business Analysis, Strategic Planning, SaaS, Product Development, Business Strategy, Team Leadership, Program Management, Vendor Management, Professional Services, Negotiation, Enterprise Software, Management, Business Process...

Education
King's College   1990 — 1994
BS, International Business

Paramus High School   1986 — 1990

Experience
InsPro Technologies   June 2007 - Present
Nationwide Financial Network  October 2002 - June 2007
Provident Mutual  September 1985 - October 2002

Skills
Vendor Management, Business Analysis, Insurance, Program Management, SDLC, Requirements Analysis, Visio, Process Improvement, IT Strategy, Software Documentation, Agile Methodologies, Software Project..., Disaster Recovery, Project Management, Thought Leadership

Education
Burlington County College   1980 — 1984

Experience
DST Health Solutions  February 2011 - Present
InsPro Technologies   June 2009 - April 2010
Exigen  September 2007 - July 2008
Perot Systems  October 2003 - September 2005
CSC  November 1997 - January 2003
EDS  October 1984 - November 1997

Skills
SaaS, Solution Selling, Enterprise Software, New Business Development, Business Development, Account Management, Vendor Management, Business Strategy, Start-ups, CRM, IT Strategy, Cloud Computing

Education
The University of Texas at Dallas   1983 — 1984
BS, Business / MIS

Southern Illinois University, Edwardsville   1980 — 1983
Business, Music

Experience
InsPro Technologies   May 2014 - Present
Shining LIghts Early Childhood Center   September 2009 - May 2014
Chick-fil-A  May 2005 - December 2013

Skills
Customer Service, Cashiering, Microsoft Word, PowerPoint, Cash Register, Microsoft Office, Microsoft Excel, Cash Handling Experience, Teamwork, Data Entry, Facebook, Phone Etiquette

Education
Camden County College   2004 — 2009
Associate of Science (A.S.), Business Administration and Management, General

Experience
InsPro Technologies   January 2013 - April 2015
PeriGen, Inc.   October 2008 - October 2012
Q.Know Technologies, Inc.   January 2008 - July 2008
Taylor and Company, LLC   October 2006 - January 2008
Daou Systems, Inc./Proxicom   November 2001 - October 2006
Covad Communications  April 1999 - April 2001
Integra  May 1994 - April 1999

Skills
Corporate Identity, Marketing Strategy, Business Development, Integrated Marketing, Healthcare Information..., Product Marketing, Sales Operations, Sales, CRM, Public Relations, Digital Marketing, Social Media, Team Building, Market Research, Direct Marketing, Product Management, Marketing, Strategy, Product Launch, Marketing Communications, Selling, Social Media Marketing, Digital Media, Management, Start-ups, Sales Management, Program Management, Lead Generation, Brand Management, New Business Development, Advertising, Email Marketing, Account Management, Interactive Marketing

Education
Temple University
Ph.D., English Literature

Experience
InsPro Technologies   May 2011 - Present
StrawAds, Inc   April 2010 - January 2011
Nationwide Financial Network  September 1994 - January 2009
Nationwide Financial  March 1990 - September 1994
Provident Mutual Life  July 1982 - March 1990

Education
Delaware County Community College
Business

Experience
O'Donnell's Irish Sports Pub   April 2011 - Present
InsPro Technologies   February 2010 - August 2011
Aetna Insurance  August 2004 - December 2008
Aetna  2004 - 2008
The Hartford  March 1998 - August 2004
Hartford AARP Insurance Group (formerly Prudential)   1998 - 2004
GE - Colonial Penn   January 1996 - March 1998

Skills
Outsourcing, Vendor Management, SDLC, Change Management, IT Service Management, Management, COBOL, DB2, Disaster Recovery

Education
Aetna Insurance - Completed the IBM Project Management program   2004 — 2005
Project Management Certification, IBM Project Management

Drexel University - LeBow College of Business   2004 — 2004
Green Belt Certified, Six Sigma

University of Pennsylvania - The Wharton School   1973 — 1978
BBA, Management & Marketing

Experience
Penn Assurance Software, LLC   March 2015 - Present
EIS Group Ltd  January 2014 - March 2015
InsPro Technologies   December 2012 - January 2014
Oracle  June 2008 - December 2012
AdminServer  December 2006 - June 2008

Skills
Insurance, Business Analysis, SQL Server, Requirements Analysis, Process Improvement, SDLC, Analysis, Sales Presentations, Pre-sales, Enterprise Software, Oracle, SQL, XML, Requirements Gathering, Software Project..., Sales Operations, Selling, CRM, Microsoft SQL Server, Business Intelligence, Cloud Computing, Sales

Education
Shippensburg University of Pennsylvania   2000 — 2004
Bachelor of Science in Business Administration, MIS

Experience
Capgemini Consulting  June 2013 - Present
InsPro Technologies   1995 - 2012

Skills
Insurance, Strategic Planning, Information Technology, Business Process..., Project Management, Software Implementation, System Design, Change Management, Program Management, CRM, Enterprise Software, Cross-functional Team..., Management, Business Analysis, SDLC, Risk Management, Requirements Analysis, Process Improvement, Account Management, Analysis, Vendor Management, Leadership, Software Project..., Business Process, IT Strategy, Business Intelligence, Project Portfolio...

Education
Drexel University
Bachelor of Science (BS), Business Administration and Management, General

Drexel University
MBA, Organizational Behavior Studies

Rosemont College
Bachelor of Arts (B.A.), French and Psychology

Experience
InsPro Technologies   August 2010 - Present
Philadelphia Insurance Co.   May 1999 - March 2010

Skills
SDLC, Visio, Business Analysis, Vendor Management, Process Improvement, Insurance, Requirements Analysis, Microsoft SQL Server, SharePoint, Software Documentation, Information Technology, Disaster Recovery, SQL

Education
Temple University - Fox School of Business and Management   1987 — 1992
B.A., Business Administration

Experience
C2 Education  May 2015 - Present
University of Pennsylvania Press  June 2015 - August 2015
University of Delaware Writing Center  February 2014 - May 2015
InsPro Technologies   June 2014 - August 2014
Kupper Engineering, Inc.   June 2010 - August 2013

Skills
Proofreading, Editing, Research, Photoshop, Microsoft Word, Creative Writing, PowerPoint, Copy Editing, Microsoft Office, Social Media, Microsoft Excel, InDesign, French, Music Theory, FileMaker

Education
University of Delaware   2012 — 2015
Bachelor of Arts (B.A.), English--Professional Writing Concentration