Experience
rePlan Inc   September 2013 - Present
rePlan Inc planningAlliance   March 2011 - September 2013
rePlan Inc planningAlliance   June 2010 - February 2011
Free The Children  February 2009 - August 2009
Insurance Bureau of Canada   September 2006 - February 2009
UNDP  May 2006 - August 2006
Multienlace Consulting   February 2002 - August 2003

Skills
Project Management, Social Impact Assessment, Stakeholder Engagement, Economic Development, Community Development, Capacity Building, Strategic Planning, Project Planning, Social monitoring, Livelihood restoration, Resettlement planning, Urban Planning, Policy Analysis, Land Use Planning, Corporate Social..., Public Speaking, Information Management..., Policy

Education
University of Toronto   2009 — 2015
M.Sc. Planning, Urban Planning (Specialized in Economic and Environmental planning)

Universidad Internacional de Andalucía   2008 — 2008
Graduate Diploma, Multilateral Cooperation for Human Development

York University   2005 — 2006
Master of Arts, Economics

York University   2003 — 2005
Bachelor of Arts (B.A.), Economics

Experience
Ontario Ministry of the Attorney General  June 2014 - October 2014
Ministry of Children and Youth Services- Youth Justice Division   May 2013 - June 2014
IMEduConsulting   2009 - 2011
IMEduConsulting for the Government of Ontario, Ministry of Colleges and Universities   2009 - 2009
Insurance Bureau of Canada   2007 - 2009
Government of Ontario Ministry of Tourism   2006 - 2007
Government of Ontario, Office of the Registrar General   2004 - 2006
Government of Ontario, Ministry of Education   1998 - 2003
University of Calgary  1996 - 1998
Sherwood Park CSSD   1993 - 1996

Skills
Qualitative Research, Computer Literate, Grade 10 Piano, Certified Diver, Government Relations, Public Speaking, Writing, Position Papers, Creative Briefs, Policy Analysis, Briefs, Lobbying, Published Author, Public Policy, Policy, Government, Nonprofits, Strategy, Strategic Planning, Research, Strategic Communications, Leadership, Politics, Speech Writing, Community Development, Management, Economic Development, Program Development, Governance, Proposal Writing, Public Administration, Media Relations, Training, Public Relations, Fundraising, Crisis Communications, Community Outreach, Public Affairs, Workshop Facilitation, Program Evaluation, Business Process..., Communications Planning, Community Engagement, Corporate Communications, Corporate Social..., Grassroots Organizing, Internal Communications, Human Rights, Legislation, Organizational...

Education
University of Alberta
PhD, Education Policy

University of Toronto
BSc, Neurophysiology

York University - Schulich School of Business
Project Management

Experience
Business News Network (BNN)   February 2015 - Present
Stardust Drive Productions   February 2012 - Present
Hudson's Bay  October 2014 - July 2015
Insurance Bureau of Canada   September 2014 - February 2015
Michael Angelo's Gourmet Foods  July 2008 - February 2015
Tricon Films & Television  July 2014 - September 2014
The Gabor Group  April 2013 - September 2013
Rely on Horror   November 2011 - June 2013
CTV News Channel  January 2013 - March 2013
Humber News Online   September 2012 - December 2012

Skills
Video Production, Burli, Press Releases, Creative Writing, Photoshop, Editing, Magazines, Journalism, Microsoft Office, Ap Style, Facebook, Fact-checking, Final Cut Pro, Web Content, Social Media Marketing, Dreamweaver, Research, Storytelling, Feature Articles, Entertainment, Audacity, Newspaper, Publishing, Television, Video Editing, Online Journalism, Copy Editing, News Writing, Video, Copywriting, Broadcast, Public Relations, Broadcast Journalism, Blogging, Editorial, Media Relations, Social Media, Sports Writing, Photography, Breaking News, Newspapers, Publicity, AP Style, Radio, Interviews, Tumblr, Magazine Articles, Publications, Radio Broadcasting, New Media

Education
Sheridan College   2013 — 2014
Ontario College Graduate Certificate, Advanced Television and Film

Humber College   2010 — 2013
Advanced Diploma, Journalism

Loyola Catholic S.S.   2005 — 2009
High School Diploma

Experience
Insurance Bureau of Canada   2015 - Present
RSA Canada  2011 - 2014
Central Bank of Bosnia and Herzegovina   May 2010 - August 2010
Nexos Voluntarios  May 2009 - August 2009
@igor.kozulovic   October 2006 - March 2007

Skills
Insurance, Risk Management, Liability, Microsoft Office, French, Financial Analysis, Economics, Microsoft Excel, Underwriting, Emerging Markets, Training, Globalization, PowerPoint, Portfolio Management, Microsoft Word, Strategic Planning, Casualty, Subrogation, Project Management, Data Analysis, German, Spanish, Actuarial Science, Data Science, Data Modeling, SQL

Education
McGill University   2007 — 2011
BA, Economics, Finance & Statistics

St Anselm's Abbey School   2006 — 2007
High School

Experience
GVE Online Education Inc.   2015 - Present
Insurance Bureau of Canada   2012 - 2014
IKEA Group  2011 - 2012
Corus Entertainment  2010 - 2010
Writers and Editors Network   2009 - 2010
Clean Train Student Coalition   2009 - 2010

Skills
Media Relations, Public Relations, Press Releases, Social Media, Crisis Communications, Strategic Communications, Communications Planning, Corporate Communications, Internal Communications, Marketing Communications, Event Planning, Sponsorship, Public Speaking, Leadership, Strategy

Education
University of Toronto   2015 — 2016
Certificate, Digital Marketing Management

Humber College   2009 — 2010
Certificate, Public Relations, Honours

York University   2004 — 2008
BA, Anthropology, Cum Laude

Experience
Insurance Bureau of Canada   2013 - Present
Insurance Bureau of Canada   2012 - 2013
Government of Ontario, Infrastructure Finance   2010 - 2012
HM Government, Pension Policy & Forecasting   2008 - 2010
HM Government, Pension & Labour Market Research   2007 - 2008
M2L Web   2002 - 2008
Italian Institute for Foreign Trade, Italian Trade Commission   2005 - 2005

Education
National School of Government, UK Cabinet Office
Executive Leadership Program, Centre for Management and Policy Studies

Niagara Institute
Leadership Development Program

Insurance Institute of Canada (CIP Society)
Essential Management Skills

London School of Economics and Political Science
MSc

Ryerson University

Università degli Studi di Firenze
BA

Experience
CJPAC  January 2015 - Present
Carpenters' District Council of Ontario   June 2014 - Present
The Learning Disability Association of Ontario   January 2013 - Present
Invest Toronto   August 2009 - May 2014
Insurance Bureau of Canada   March 2008 - August 2009
Government of Ontario  2007 - 2008
Ministry of the Attorney General  2003 - 2008
Liberal Party of Canada  2006 - 2006
Liberal Party of Canada  2006 - 2006
Office of Michael Bryant   1999 - 2003

Skills
Strategic Communications, Public Policy, Government, Policy Analysis, Media Relations, Reputation Management, Policy, Political Communication, Leadership, Political Consulting, Strategic Planning, Politics, Crisis Communications, Political Science, Public Affairs, Political Campaigns, Strategy, Stakeholder Management, Volunteer Management, Training, Project Management, Economic Development, Grassroots Organizing, Community Engagement, International Relations, Business Development, Public Relations, Event Management, Public Speaking, Social Media, Corporate Social..., Crisis Management, Community Outreach, Corporate Communications, Marketing Communications, Stakeholder Engagement, Internal Communications, Legislation, Fundraising, Communications Planning, Community Development, Speech Writing, Governmental Affairs, Nonprofits, Spokesperson, Legislative Relations, Message Development, Press Releases, Internal & External..., Coalitions

Education
York University   1994 — 1998
Ba hon, Poli Sci

The Hebrew University   1994 — 1995
Middle Easten Politics and Leadership Training

Experience
Metalliko International Corporation   January 2007 - Present
ROCKSTARPHOTO.ME   2009 - Present
Eighty8mm   September 2009 - Present
Trimark Sportswear  May 2011 - July 2012
Insurance Bureau of Canada   February 2010 - May 2011
Wecan Studio (Asia)   2006 - 2007
Radioshack Taipei (Asia)   September 2005 - August 2006
Price Waterhouse Coopers  June 2005 - August 2005
Roots Canada  2003 - June 2005
Onx Enterprise Solution   February 2000 - April 2003

Skills
Web Design, Art Direction, Creative Direction, Brand Development, Graphic Design, Adobe Creative Suite, Illustrator, InDesign, Photoshop, Advertising, Social Media, User Experience, Flash, Packaging, Photography, Dreamweaver, Online Marketing, Social Media Marketing, Email Marketing, Logo Design, CSS, HTML, Information Architecture, User Interface Design, Layout, Corporate Identity, Microsoft Office, Adobe Acrobat, Graphics, Interaction Design, Typography, PowerPoint, SEO, QuarkXPress, Illustration, Creative Concept Design, Multimedia, Brochures, Corporate Branding, Creative Strategy, Concept Development, Direct Mail, Flash Animation, Business Cards, User Experience Design, Experience Design, Usability, Banners, Online Advertising, Branding

Education
International Academy Of Design   1999 — 2000
Graphic Design, Graphic Design

ArtCenter College of Design   1998 — 1999
Graphic Design, Entertainment Design

University of Toronto - New College   1995 — 1998
Life Science and Economic

Experience
CIBC  May 2015 - Present
PointClickCare  March 2015 - April 2015
Insurance Bureau of Canada   August 2002 - December 2014
Brokercom Inc.   October 2000 - July 2002
Indigo Books & Music Inc  May 1999 - September 2000
CIBC  April 1996 - May 1999
H&R Block Canada  January 1992 - April 1996

Skills
Architecture, Enterprise Architecture, SDLC, Solution Architecture, Requirements Analysis, SOA, Enterprise Software, Microsoft SQL Server, Agile Methodologies, WCF, T-SQL, BizTalk, Data Warehousing, Requirements Gathering, ASP.NET, SSRS, Software Documentation, TFS, Web Services, Data Modeling, Business Intelligence, Software Project..., Software Development, IT Strategy, XML, SharePoint, Visual Studio, SSIS, .NET, LINQ, Web Applications, C#, UML, IIS, Database Design, ETL, Architectures, Integration, Application Architecture, Data Warehouse..., ADFS 3.0, Web Application Proxy, Secure VPN (Whale), IIS 8.5, XML Spy, JSON, VMware, Visual Studio 2013 Web..., Canonical Data Model, Big Data Analytics

Education
University of Liverpool   2003 — 2005
MSc, Masters of Science, Information Technology

Ryerson University   1993 — 1996
BBM, Bachelor of Business Management, Information Systems

Centennial College   1990 — 1993
BA, Business Administration Co-op – Accountancy & Computer Programmer Analyst

Experience
Nova Scotia Securities Commission   June 2012 - Present
North American Securities Administrators Association  2013 - 2015
Canadian Navy Reserves   February 2002 - April 2014
Halifax International Security Forum  2010 - 2014
The Children's Wish Foundation of Canada (NS Chapter)   January 2012 - June 2012
Insurance Bureau of Canada   September 2011 - December 2011
Junior Achievement of Nova Scotia  January 2011 - April 2011
CTV Atlantic  December 2008 - October 2010
MARLANT Formation Safety Environment   May 2010 - August 2010
CHAT Medicine Hat, AB   June 2006 - December 2007

Skills
Media Relations, Public Relations, Internal Communications, Social Media, Event Planning, Social Media Marketing, Newsletters, Strategic Communications, Editing, Marketing Communications, Speech Writing, Communications Planning, Press Releases, Corporate Communications, Blogging, Event Management, Community Development, Fundraising, Crisis Communications, Project Management

Education
Saint Mary's University   2015 — 2015
Project Management Course

Mount Saint Vincent University   2008 — 2011
Bachelor's degree, Public Relations

Southern Alberta Institute of Technology   2004 — 2006
Television Broadcasting, Non-Linear Editing, Electronic News Gathering, Commercial Production

Experience
CGI  August 2015 - Present
CGI  November 2012 - Present
NTT DATA Canada  September 2010 - November 2012
CGI  June 2005 - September 2010
CGI  November 2003 - May 2005
CGI  September 2002 - October 2003
CGI  October 2001 - August 2002
CGI  October 2000 - October 2001
CGI  July 1998 - October 2000
Insurance Bureau of Canada   October 1997 - July 1998

Skills
Quality Assurance, Test Management, Testing, SDLC, Test Automation, CRM, Requirements Analysis, Software Project..., Test Planning, Software Quality..., Integration, Enterprise Software, Global Delivery, Program Management, Team Leadership, Telecommunications, Requirements Gathering, Project Management, Quality Center, Performance Testing, Agile Methodologies, ITIL, Strategic Planning, Team Building, Business Development, Vendor Management, Business Process, Waterfall, Offshoring, Resource Management, Outsourcing, Integration Testing, Account Management, Regression Testing, Service Delivery, Process Improvement, Performance Management, Management Consulting, Application Performance..., Software Development, Manage Client..., P&L Responsibilities, Globalization, Root Cause Analysis, Test Automation..., IT Management, Pre-sales, IT Strategy, Cross-functional Team..., HP Quality Center

Education
CGI Leadership Institute   2014 — 2014
Global Leadership Conference, Global Strategy

Frankfurt School of Finance & Management   2011 — 2011
Global Leadership Strategy

CGI Leadership Institute   2008 — 2008
CGI Leadership Executive Seminar, Thought Leadersip

The George Washington University School of Business and Public Management   2002 — 2004
Master's Certificate, Information Technology Project Management

McMaster University   2002 — 2003
Advance Certificate, Informaion Technology Project Management

York University   1986 — 1990
Bachelor, Computer Science

Seneca College of Applied Arts and Technology   1983 — 1985
Diploma, Business Syetems Ananlysis & Programming

Ryerson University   1981 — 1983
Diploma, Business Systems Analysis & Design

Experience
Insurance Bureau of Canada   April 2002 - Present
Waterloo Regional Police Service  February 1990 - March 2002

Skills
Enforcement, Surveillance, Police, Criminal Justice, Evidence, Investigative Reporting, Emergency Management, Criminal Law, Public Speaking, Investigation, Interrogation, Coaching, Firearms, Fraud, Forensic Analysis, Background Checks, Homicide Investigations, Weapons, Public Safety, Patrol, Crime Prevention, Crisis Management, Internal Investigations, Protection, Executive Protection, Security Operations, Corporate Security, Security Management, Physical Security, Interviews, Security Training, Personal Security, Personal Protection, Asset Protection, Policy, Business Continuity, First Responder, Counterterrorism, Close Protection, Security Audits, Computer Forensics, Risk Assessment, Government, Undercover, Workplace Violence, Homeland Security, Intelligence Analysis, Emergency Services, Criminal Investigations, Private Investigations

Education
University of Guelph   1985 — 1988
BA, Psychology, Sociology

Lakehead University   1984 — 1985
BA, Psychology

Preston High School

Experience
Medavie Blue Cross  September 2013 - Present
Leah Sanford, PR Consultancy   December 2009 - Present
Insurance Bureau of Canada   February 2010 - September 2013
Colour  April 2008 - December 2009
Hawk   September 2006 - August 2007

Skills
Strategic Communications, Public Relations, Event Management, Event Planning, Sponsorship, Community Outreach, Communications Planning, Strategic Planning, Community Development, Social Media, Marketing, Corporate Communications, Internal Communications, Writing, Marketing Communications, Reputation Management, Advertising, Strategy, Media Relations, Newsletters

Education
Nova Scotia Community College   2007 — 2008
Advanced Diploma

University of New Brunswick   2002 — 2006
BA

Experience
Canadian Armed Forces  1978 - Present
Insurance Bureau of Canada   July 1997 - September 2014
United Nations  May 2013 - December 2013
Climate change stakeholder   1997 - 2011

Education
Université de Moncton   1984 — 1986
M.P.A., Masters in Public Administration

Université de Moncton   1982 — 1984
B.Soc.Sc., Political Science, History

Experience
UP Express (a division of Metrolinx)   October 2014 - Present
Speakeasy Communications   1995 - October 2014
Insurance Bureau of Canada   August 2012 - June 2013
Official Opposition - Queen's Park   2008 - 2008
Toronto Board of Trade  2004 - 2008
Platform Group Inc.   1997 - 2003
Government of Ontario  1992 - 1997
Radio/Television   1977 - 1992

Skills
Speech Writing, Feature Writing, Voice Over, Public Relations, Media Relations, Press Releases, Writing, Corporate Communications, Public Speaking, Issues Management, Web Content, Government Relations, Newspaper, Video Scripts, Magazine Articles, Strategic Communications, Internal Communications, Crisis Communications, Broadcast, Newsletters, Marketing Communications, Journalism, Publicity, Stories, Blogging, Crisis Management, Proofreading, Editing, Communications Strategy, Radio, Spokesperson, Executive Communications, Communications Planning, Message Development, Publications, Politics, Government, Executive Media Training, Copy Editing, Content Development, Non-profits, Corporate Branding, News Writing, Strategic..., Television, Writing Skills, Corporate Social..., Reputation, Messaging, Video

Education
York University   1987 — 1987
Poltical Science

Seneca College of Applied Arts and Technology   1976 — 1978
Radio & Television Arts

Experience
Mircom Group  December 2008 - Present
UCLA Anderson School of Management  September 2008 - December 2008
SDA Bocconi School of Management  September 2007 - May 2008
529 Solutions   October 2006 - September 2007
University Health Network  2006 - 2007
Sapient Canada   July 2004 - September 2006
Insurance Bureau of Canada   2005 - 2006
Scotiabank  2005 - 2005
Enbridge Gas Distribution  2004 - 2005
IBM Canada Ltd.  May 2002 - August 2003

Skills
Global Business..., Product Development, Engineering Management, Software Development, Business Analysis, Product Management, Project Management, Programming, Program Management, Testing, Software Engineering, Integration, Engineering, Software Project..., Quality Assurance, Management, Management Consulting, Wireless, Security, Embedded Systems, Business Strategy, Team Leadership

Education
University of California, Los Angeles - The Anderson School of Management   2007 — 2009
MBA, Technology Management

SDA Bocconi   2007 — 2008
MBA, Finance, Economics, Management

The University of Western Ontario   1999 — 2004
Bachelor of Engineering Science, Software Engineering; Electrical Engineering; Computer Science; Business

Experience
Aviva Canada  September 2015 - Present
Insurance Institute of Canada  January 2009 - Present
Aviva Canada  April 2014 - August 2015
Aviva Canada  January 2012 - April 2014
Mehrjou Immigration Consulting Ltd.   March 2011 - March 2014
Insurance Institute of Canada  June 2011 - December 2012
WICC BC   January 2008 - December 2012
Gore Mutual Insurance  July 2007 - June 2011
Insurance Bureau of Canada   May 2004 - July 2007
IAS Product Ltd. (Integrated Aqua System)   July 1999 - September 2002

Skills
Business Strategy, Strategic Planning, Portfolio Management, Team Building, Business Analysis, Business Intelligence, Sales Management, Staff Development, Staff Management, Training & Development, Corporate Fundraising, Corporate Events, Government Relations, Customer Relations, Underwriting, Claims Management, Risk Management, Risk Assessment, Coaching, Marketing, General Insurance, Commercial Insurance, Property, Public Speaking, Public Relations, Policy, Event Management, Management Consulting, Employee Training, Business Development, Management, Training, Project Planning, Insurance, Time Management, Property & Casualty..., Social Media Marketing, Claim, Social Media, Casualty, Advertising, Teamwork, Legal Liability, Analysis, Professional Liability, Team Leadership, Liability, Negotiation, Strategy, Life Insurance

Education
Laurentian University/Université Laurentienne   2011 — 2015
MBA, Master of Business Administration

Insurance Institute of Canada   2007 — 2015
Fellow Chartered Insurance Professional (FCIP), Risk Management

Insurance Broker Association of Canada   2011 — 2011
CAIB, Canadian Accredited Insurance Broker

Risk and Insurance Management Society   2007 — 2008
CRM, Canadian Risk Management

Insurance Institute of Canada   2005 — 2006
CIP, Chartered Insurance Professional

Simon Fraser University   1999 — 2004
Bachelor of Arts, Criminology and Political Science

Experience
Humber College  September 2013 - Present
H. Moncrieff Communications   1997 - Present
Seneca Alumni magazine   2006 - 2010
Insurance Bureau of Canada   1992 - 1997
Office of the Leader of the Opposition, Ontario   1990 - 1992
Broadcasting  1980 - 1987

Skills
Newsletters, Editing, Writing, Brochures, Annual Reports, Speech Writing, Strategic Communications, Press Releases, Web Content, Media Relations, Magazines, Public Relations, Storytelling, Social Media, Crisis Communications, Internal Communications, Publications, Corporate Communications, Copy Editing, Public Speaking, Journalism

Education
University of King's College
Master of Fine Arts (MFA), Creative non fiction

Carleton University
Bachelor of Journalism

Experience
GO Transit - a division of Metrolinx   January 2011 - Present
City of Toronto  April 2010 - September 2010
Insurance Bureau of Canada   January 2010 - June 2010
INTACT INSURANCE COMPANY (formerly ING Insurance Company)   August 2008 - October 2009
MARKEL INSURANCE COMPANY  January 1998 - October 2007
LIVING ARTS CENTRE   August 1998 - December 1998
Arts Etobicoke   1995 - 1998

Skills
Press Releases, Corporate Communications, Marketing Communications, Event Management, Brochures, Content Management, Conferences, Speech Writing, Newsletters, Public Relations, Internal Communications, Strategic Communications, Communications Strategy, Editing, Event Planning, Web Content, Writing, Community Relations

Education
George Brown College   1999 — 2001
Marketing

Sheridan College   1993 — 1995
Print Journalism, Journalism

Ryerson University

Experience
FleishmanHillard  May 2015 - Present
FleishmanHillard  May 2012 - Present
Most Wanted   2014 - 2014
Canada's Wonderland  August 2011 - May 2012
JWT  March 2010 - August 2011
Insurance Bureau of Canada/The Gabor Group   August 2008 - October 2009
Petroleum Applications of Wireless Systems   August 2007 - August 2008
Insurance Bureau of Canada   April 2007 - August 2007
CAPR Radio   April 2004 - May 2005

Skills
Relationship Marketing, Media Relations, Public Relations, Social Media Marketing, Event Management, Event Planning, Advertising, Brand Development, Publicity, Community Development, Lead Generation, Communications Planning, Strategic Communications, Corporate Communications, Crisis Communications, Account Management, Internal Communications, Marketing Communications, Social Media, Press Releases, Reputation Management, Integrated Marketing, Strategy, Nonprofits, Speech Writing

Education
Mount Saint Vincent University   2006 — 2008
BPR, Public Relations and Marketing

Cape Breton University   2000 — 2004
BA, English, Fine Arts and Theatre

Experience
Commerce Cafe   November 2011 - Present
Loreal Canada  September 2012 - October 2012
Triluxe Fashion Group   August 2012 - September 2012
Royal Bank of Canada  April 2012 - July 2012
Insurance Bureau of Canada   March 2012 - April 2012
Student Leaders of Accounting and Financial Services   2010 - 2011

Skills
Auditing, Accounting, IFRS, Financial Analysis, Customer Service, QuickBooks, Microsoft Excel, Strategic Financial..., Financial Modeling, Financial Reporting, Great Plains, Simply Accounting, Retirement Planning, Income Tax

Education
York University
Bachelor of Applied Science (BASc), Actuarial Science

York University   2011 — 2012
BAS, Accounting and Finance

Seneca College of Applied Arts and Technology   2008 — 2011
Accounting and Finance, Accounting

Experience
Equifax Canada Co.  April 2015 - Present
Canadian Tire  April 2014 - April 2015
Thomson Reuters  February 2008 - March 2014
Insurance Bureau of Canada   April 2007 - February 2008
WSI  March 2006 - March 2007
Junior Achievement of London & District   2005 - 2005

Skills
Strategic Communications, Corporate Communications, Internal Communications, Employee Communications, HR Communications, Copywriting, Editing, Copy Editing, Communications Planning, Presentation Development, Speech Writing, Desktop Publishing, Marketing Communications, Web Content, Content Management, Content Strategy, Intranet managagement, Social Media, Blogging, Leadership, Communication, Public Relations, Press Releases, Video Script Writing, Town Hall Meetings, Presentations

Education
The University of Western Ontario - King's University College   1999 — 2003
Bachelor of Arts, Honours English Language and Literature

Fanshawe College   2004 — 2005
Post-Graduate Certificate, Corporate Communications and Public Relations

Experience
Workplace Safety & Prevention Services  November 2012 - Present
Words & Skills Communications and Training   March 2012 - November 2012
Insurance Bureau of Canada   November 2010 - March 2012
Insurance Bureau of Canada   January 2007 - November 2010
Insurance Bureau of Canada   May 2004 - December 2006
Insurance Bureau of Canada   November 2003 - May 2004
Insurance Bureau of Canada   April 2003 - October 2003
Insurance Bureau of Canada   June 2002 - April 2003
Insurance Information Centre of Canada   1997 - 2003
General Accident Assurance Company of Canada   1993 - 1998

Skills
Corporate Communications, Communications Strategy, Communications Planning, Internal Communications, Community Relations, Public Relations, Writing, Reputation Management, Corporate Branding, Crisis Management, Social Media, Stakeholder Relations, Stakeholder Engagement, Speech Writing, Program Management, People Management, Interviewing, Team Leadership, Coaching, Event Planning, Event Management, Corporate Events, Insurance, Mentoring, Strategic Planning, Vendor Management, Campaign Strategies, Media Relations, Advertising, Digital Communication, Web Strategy, Corporate Social..., Project Management, Crisis Communications, Issues Managment, Executive..., Performance Management, Trade Associations, Copywriting, Industry Advocacy, Awareness Raising, Brand Management, Presentations, Public Speaking, Strategic Communications, Marketing Communications, Press Releases, Email Newsletter Design, Newsletters, Email Marketing

Education
Canadore College   1981 — 1983
Diploma, Print Journalism

Insurance Institute of Canada   1994 — 1996
CIP, Chartered Insurance Professional

Experience
Canadian Tire  August 2015 - Present
Ministry of Health - Centre for Addiction and Mental Health   2014 - 2015
AIMIA  2013 - 2014
Insurance Bureau of Canada   2013 - 2013
Morneau Shepell  2012 - 2013
Borden Ladner Gervais LLP  2010 - 2012
Transcontinental Database Marketing   2007 - 2010
Flynn Canada Ltd  2006 - 2007
IBM Business Consulting Services  2006 - 2006
Spin Master Ltd.  2005 - 2006

Skills
Visual Basic, Crystal Reports, SSRS, Business Intelligence, Microsoft SQL Server, ETL - SSIS, SSAS, SharePoint, SDLC, Data Warehousing, Microsoft CRM, VBScript, PL/SQL, SSIS, SQL, ERP, Analysis Services, Enterprise Software, Databases, Business Intelligence..., VB.NET, Database Administration, T-SQL, Visio, .NET, IIS, ETL, Requirements Analysis, Database Design, Oracle, Requirements Gathering, ASP.NET, Visual Studio, Solution Architecture, Enterprise Architecture, Agile Methodologies

Education
Madurai Kamaraj University
Bachelor of Business Administration (BBA), Business Administration and Management, General

Experience
Insurance Bureau of Canada   August 2015 - Present
NSERC / Pratt & Whitney Canada Chair for Women in Science and Engineering   September 2013 - Present
The Regional Municipality of York  May 2013 - August 2013
University of Ottawa  September 2012 - April 2013
Sears Canada  April 2010 - August 2012
Ryerson University  September 2010 - May 2011
byPeterandPauls.com  April 2008 - October 2009

Skills
Retail, Marketing Communications, Writing, Research, Leadership, Time Management, Access, Analysis, Management, Strategic Planning, Event Planning, Customer Service, Teamwork, PowerPoint, Public Speaking, Editing, Social Media, Microsoft Office

Education
Centennial College   2015 — 2015
Certificate, Corporate Comunications and Public Relations

University of Ottawa / Université d'Ottawa   2012 — 2014
Master of Arts (M.A.), Communication and Media Studies

Ryerson University   2007 — 2011
BA, Criminal Justice

Experience
Insurance Bureau of Canada   September 2014 - Present
Interior Health Authority  November 2012 - October 2014
Government of British Columbia  April 2011 - November 2012
Government of British Columbia  September 2009 - March 2011

Skills
Strategic Communications, Stakeholder Engagement, Politics, Policy Analysis, Public Relations, Political Campaigns, Government, Media Relations, Public Policy

Education
The University of British Columbia   2004 — 2008
Bachelor of Arts (BA), International Relations and Affairs

Experience
Insurance Bureau Of Canada   2010 - Present
The Economical Insurance Group  2005 - 2009
Allianz Canada  2002 - 2005
Zurich Financial Services  1994 - 2001
Chubb Insurance  1986 - 1994

Skills
Insurance, Commercial Insurance, Underwriting, Liability, Professional Liability, Sales, Casualty, Claims Management, General Insurance, Claim, Property & Casualty..., Brokers, Legal Liability, Health Insurance, Reinsurance, Casualty Insurance

Education
Concordia University   1981 — 1985
BA, Economics and Political Science

Vanier College   1979 — 1981
DEC, Social Sciences

St.Georges School Of Montreal   1973 — 1978
Cert. Sec. V

Experience
Cancer Care Ontario  May 2010 - Present
eHealth Ontario  November 2008 - May 2010
Cancer Care Ontario  August 2007 - October 2008
Smart Systems for Health Agency  February 2005 - August 2007
Insurance Bureau of Canada   June 2002 - January 2005

Skills
Business Requirements, Business Analysis, Visio, SharePoint, Systems Analysis, Integration, Testing, Analysis, Software Documentation

Education
Trent University

Experience
Oxford Properties Group  March 2015 - Present
Oxford Properties Group  March 2014 - Present
CIBC  November 2010 - March 2014
CIBC  January 2009 - November 2010
Hewlett-Packard (Canada) Co.   December 2006 - December 2008
EDS Canada  July 2005 - November 2006
Insurance Bureau of Canada   January 2005 - June 2005
EDS Canada project held at Xerox Canada   September 2003 - December 2003
The Aga Khan University   January 1999 - December 2001

Skills
Switches, Routers, Routing, Unified Communications, CCIE, CCNA, BGP, OSPF, CCNP, VoIP, Network Administration, Network Engineering, Enterprise Mobility, EIGRP, ITIL, Mobility Management, MPLS, Collaboration Solutions, Active Directory, VMware ESX, QoS, Network Design, SIP, Wireless Networking, Cisco IOS, Video Conferencing, H.323, Avaya, Telepresence, Cisco Telepresence, Cisco UCS, IP Networking, LAN/WAN, AV Solutions, Cisco Call Manager, Data Center, Virtualization

Education
Concordia University   2003 — 2003
M.Eng, Networking and Telecom

Sir Syed University of Engineering and Technology   1995 — 1998
BS, electronics

Experience
Insurance Bureau of Canada   January 2009 - Present
XL Insurance  2004 - October 2008
XL Capital  2004 - 2006
Purtian Maid, Forte Supplies UK Ltd   1991 - 1997
Forte Supplies Puritan Maid Ltd (Brake Logistics)   1991 - 1997
Forte Supplies Purtian Maid Ltd   1991 - 1997

Skills
Business Continuity, Business Intelligence, Disaster Recovery, VMware, IT Operations, IT Service Management, Business Analysis, SharePoint, IT Strategy, Solution Architecture, Vendor Management, SDLC, ITIL, Enterprise Architecture, Data Warehousing, Windows Server, IT Management, Information Technology, Visio, Project Portfolio..., Business Process, Systems Analysis, Requirements Gathering, Microsoft SQL Server

Education
ITIL V3 Service Strategy   2013 — 2013

ITIL V3   2010 — 2010
ITIL V3, Intermediate, ITIL V3, Release Control & Validation

Cisco   2002 — 2003
CCNA

Microsoft   2002 — 2002
MCSA, MCSE, MCDBA, MCSA, MCSE, MCDBA

University of Greenwich   1986 — 1990
BSc (Hons) Mathematics, Statistics & Computing, Software Development, Computer Programming, Numerical Analysis Methonds, Operations Research

Agakhan primary, Mombasa, Kenya   1973 — 1979

Experience
IBM Global Services (Contract)   June 2015 - Present
TD  January 2011 - January 2015
TD  April 2013 - October 2013
TD Automotive Finance (VFC Canada / CF USA)   June 2011 - March 2013
TD Bank Financial Group  January 2011 - May 2011
RBC Head Offices - Toronto, Global Compliance / Regulatory Affairs   June 2010 - November 2010
Bell Canada  January 2010 - May 2010
PASSION Xpansion LLC   January 2009 - December 2009
Insurance Bureau of Canada   November 2007 - December 2008
BUSINESS SYSTEMS DESIGNERS - FLORIDA, U.S.A.   May 2007 - October 2007

Skills
Business Analysis, MS Project, Project Management, Strategic Planning, Customer Service, Change Management, Management, Leadership, Marketing, Software Documentation, Training, Program Management, Sales, Budgets, Project Planning, Analysis, Team Building, Team Leadership, Business Process, Microsoft Project, Vendor Management, Integration, PMO, SDLC, Information Technology, Risk Management, Strategy

Education
FRONTIER COLLEGE

Centennial College

HIGH FIVE® Certificate
Parks and Recreation Ontario

Overlea Secondary School

PEAK POTENTIAL TRAINING
S.A

SAP TRAINING CENTER
SAP CERTIFICATE LEVEL 1 - SAP OVERVIEW, SAP MM (Maintenance Module) for Oil & Gas

SENECA COLLEGENEWHAM CAMPUS
Recreational Facilities Business Management

SENECA COLLEGENEWHAM CAMPUS
BUSINESS MANAGEMENT - GENERAL - Undergrad, Business Administration and Management, General

University of Toronto - Woodsworth College
HISTORY - Undergrad, Canadian History

Experience
Office of the Fire Marshal and Emergency Management   September 2015 - Present
Office of the Fire Marshal and Emergency Management   2005 - Present
Responsible Gambling Council  2004 - 2005
Insurance Bureau of Canada   2001 - 2004

Skills
Speech Writing, Crisis Communications, Media Relations, Strategic Communications, Corporate Communications, Reputation Management, Internal Communications, Public Relations, Corporate Social..., Press Releases, Newsletters, Spokesperson, Communications Planning, Message Development, Stakeholder Engagement, Government, Public Affairs, Policy, Publicity, Communication Training, Social Media, Copywriting, Press Kits, Public Speaking, Community Development, Marketing Communications, Research, Crisis Management, Public Policy, Copy Editing, Editing, Leadership, Event Management, Policy Analysis, Public Safety, Emergency Management, Fire Safety, Strategic Planning, Blogging, Emergency Services, Preparedness

Education
Seneca College of Applied Arts and Technology   1999 — 2000
Corporate Communications, Post-Diploma program

Carleton University   1996 — 1999
BA, History and Political Science

Emergency Management Training Portal
Introduction to Emergency Management - IMS 100, Passed

Ontario Fire College
NFPA 472, Hazardous Materials Awareness course, Pass

Ontario Fire College
Legislation, Pass

Ontario Fire College
Effective Inspections of Commercial Cooking, Pass

Ontario Fire College
Courtroom Procedures, A

Experience
Strategic Underwriting Managers Inc.   June 2015 - Present
Insurance Bureau of Canada   April 2012 - Present
Grant MacEwan University  2010 - Present
Insurance Institute Northern Alberta   2010 - June 2015
AMA Insurance Company   September 2013 - March 2015
Alberta Motor Association  January 2010 - September 2013
The League of Ordinary Gentlemen   2009 - 2013
AMA Insurance  2010 - 2011
Canadian Insurance Claims Managers Association   2009 - 2010
CAA South Central Ontario  November 1999 - December 2009

Skills
Claim, Insurance, Liability, Property & Casualty..., Claims Management, General Insurance, Commercial Insurance, Risk Management, Casualty, Underwriting, Legal Liability, Professional Liability, Team Leadership, Team Building, Process Improvement, Strategic Planning, Customer Service, Negotiation, Change Management, Coaching, Lean Management, Lean Operations, Six Sigma, Kaizen, Workers Compensation, Reinsurance, Brokers

Education
Heriot-Watt University   2004 — 2008
MBA, Business

Trent University   1991 — 1994
Bachelor of Arts (Hons.), History, English Double Major

CIOP Institute
Lean Six Sigma Black Belt Designation, Designation

CIOP Institute
Chartered Insurance Operations Professional, Insurance Operations, Designation

Brockville Collegiate Institute

Mohawk College
Business Diploma - Insurance Program, Business / Insurance

Experience
Seneca College of Applied Arts and Technology  January 2013 - Present
Ontario Insurance Consulting   September 2011 - Present
Insurance Bureau of Canada   February 2013 - August 2013
AXA Insurance  April 2009 - May 2011
Aviva Canada  April 2008 - March 2009
Aviva Canada  October 2001 - April 2008
Pilot Insurance   September 1994 - October 2001
Aviva Canada  1993 - 1994
MLH & A consulting actuaries   June 1989 - July 1991
Optimum General  April 1986 - June 1989

Skills
Competitive Intelligence, Customer Relations, Business Analysis, Coaching, Underwriting, Insurance, General Insurance, Analysis, Property & Casualty..., Commercial Insurance, Strategic Planning, Mentoring, Business Strategy, General Liability, Liability, Brokers, Marketing Strategy, Product Development, Research, Training Delivery, Instructor-led Training, Auditing, broker management, Reinsurance, Broker Analysis, Ontario Automobile..., Internal Audit, Course Creation

Education
Insurance Institute of Ontario   1983 — 1998
CIP, Insurance

Concordia University   1991 — 1993
Bachelor of Arts, Economics

John Abbott College   1976 — 1978
DEC, Business

Experience
Wipro  June 2014 - Present
Ceridian Canada Ltd.  December 2011 - May 2014
First Canadian Title  August 2011 - November 2011
Insurance Bureau of Canada   May 2007 - July 2011

Skills
BizTalk, ASP.NET, SSRS, SQL Server, WCF, TFS, T-SQL, LINQ, Microsoft SQL Server, Web Services, Agile Methodologies, SDLC, VB.NET, Requirements Analysis, .NET, SSIS, IIS, SOA, Enterprise Architecture, C#, XSLT, Visual Studio

Education
Illinois Institute of Technology   2001 — 2004
Masters, Computer Science

Giani Zail Singh College of Engineering and Technology   1995 — 2000
Bachelor of Technology (B.Tech.)

Experience
Insurance Bureau of Canada   January 2013 - Present
Insurance Bureau of Canada   May 2009 - December 2012
CE Technologies / National Business Services Alliance   November 2008 - April 2009
The Royal and McPherson Theatres Society   February 2002 - August 2007
Creating Intentional Change   September 2004 - July 2006
Global Vocational Services   March 2002 - September 2004

Skills
Editing, Writing, Public Relations, Public Speaking, Advertising, Brand Communication, Video Editing, Video Production, Corporate Communications, Internal Communications, Strategic Communications, Community Relations, Publishing, Online Research, Online Publishing, Website Development, Education Management, Presentation Development, Online Advertising, Educational Leadership, Integrated Marketing, Media Relations, Copy Editing, System Administration, Marketing, Marketing Strategy, Research, Copywriting, Communications Planning, Web Content, Marketing Communications, Blogging, Social Media, Crisis Communications, Community Development, Leadership, Strategic Planning, Strategy, Newsletters, CRM, Business Intelligence, Business Strategy, Business Process...

Education
Cornell University   2014 — 2014
Change Leadership, Leadership and Strategic Management

Google Analytics Academy   2014 — 2014
Analytics Platform Principles, Website data Analytics, 100%

Institute of Communication Agencies   2011 — 2012
CAAP, Communications & Advertising

Ave Maria University   2006 — 2008
Masters, Theology, A-

Trinity Western University   2000 — 2002
Masters, Religion, Ethics & Culture

St. Norbert College   1995 — 1999
BA, History, Religious Studies, Philosophy

Experience
The Law Society of Upper Canada  September 2010 - May 2012
Acxsys Corporation  2005 - 2010
Insurance Bureau of Canada   2004 - 2005
BAYCREST CENTRE FOR GERIATRIC CARE  January 2000 - January 2004
STONE & WEBSTER CANADA LTD   January 1998 - January 2000

Skills
Payments, Debit Cards, Payment Systems, Credit, Cards, Merchant Services, Electronic Payments, Credit Cards, Payment Card Processing, Banking, Risk Management

Education
RYERSON POLYTECHNICAL UNIVERSITY
Business Management

RYERSON POLYTECHNICAL UNIVERSITY

RYERSON POLYTECHNICAL UNIVERSITY
Bachelor of Commerce

Ryerson University
Business Management

Experience
Insurance Bureau of Canada   April 2008 - Present
College of Nurses of Ontario  August 1997 - June 2000
College of Nurses of Ontario  July 1997 - June 2000
government of Canada  1972 - 1974

Skills
Underwriting, Insurance, Speech Writing, Policy, Government, Public Policy, Strategic Communications, Policy Analysis, Communications Planning, Public Speaking, Risk Management, Crisis Communications, Strategic Planning, Corporate Communications, Reputation Management, Property & Casualty...

Education
University of Toronto - Ontario Institute for Studies in Education   1970 — 1971
BEd, Education

McGill University   1965 — 1970
Honours BA, MA, Political Science & Economics

Kew Forest School   1960 — 1965
diploma, general

pirvate high school   1960 — 1965
high school diploma, general

Freeport High School

Freeport High School

Freeport High School

Freeport High School

Experience
Insurance Bureau of Canada   April 1997 - Present
Guardian Insurance Company of Canada   July 1978 - April 1997

Skills
General Insurance, Public Speaking, Public Affairs, Property & Casualty..., Insurance, Brokers

Education
The University of British Columbia   1973 — 1978
BA, History

Insurance Institute of Canada
Fellow Chartered Insurance Professional, Management

Experience
Halton Region  August 2015 - Present
Ontario Power Generation  January 2015 - August 2015
EY  October 2013 - January 2015
EY  September 2011 - September 2013
EY  September 2010 - September 2011
EY  January 2010 - April 2010
EY  January 2009 - April 2009
LCBO  July 2008 - August 2008
B2B Trust  January 2008 - March 2008
Insurance Bureau of Canada   May 2007 - August 2007

Skills
Auditing, Assurance, Accounting, Financial Accounting, IFRS, Financial Reporting

Education
University of Toronto   2008 — 2010
MMPA, Accounting

University of Guelph   2003 — 2007
BSc., Biochemistry, Business Administration

Experience
TUC Managed IT Solutions, Ltd.   November 2012 - Present
Hewlett-Packard  August 2010 - April 2012
Town of Georgina  November 2007 - January 2008
Rogers Communications Inc.  September 2004 - March 2005
York-Simcoe Group   February 2002 - November 2004
IBM Canada Ltd.  June 2000 - February 2002
AT&T Global Services  March 2000 - June 2000
Insurance Council of Canada   September 1998 - January 2000
Insurance Information Center of Canada   September 1997 - September 1998
Insurance Bureau of Canada   June 1997 - September 1997

Skills
Troubleshooting, Network Administration, XP, VPN, Active Directory, Computer Hardware, Laptops, Windows 7, Operating Systems, TCP/IP, Citrix, Hardware, System Deployment, Software Installation, Windows, IT Service Management, Windows Server, Software Documentation, Technical Support, DNS, Windows XP, Servers, Microsoft Exchange

Education
Everest College   2008 — 2009
Diploma, Network Administration

IBM   2000 — 2000
certificate, Mechanics of computing technology

Computer Training Centres   1998 — 1998
certificate, Windows 95

Computer Training Centres   1998 — 1998
certificate, Administrating NT 4.0

PBSC   1998 — 1998
certificate, MS Exchange

CDI   1996 — 1997
Diploma, Network Specialist

Durham Board of Education   1995 — 1995
certificate, Administrating Windows 3.1

Durham College   1995 — 1995
certificate, Personal Computer Overview

Seneca College of Applied Arts and Technology   1995 — 1995
certificate, Lotus 123

Skill Path   1995 — 1995
certificate, Word Perfect

Experience
Bank of Canada  September 2008 - Present
Insurance Bureau of Canada   2003 - 2008
Institute for Catastrophic Loss Reduction   2000 - 2003
Insurance Bureau of Canada   1999 - 2003
Insurance Council of Canada   1993 - 1999
Ontario Ministry of Finance  September 1990 - March 1993

Skills
Economics, Policy Analysis, Public Policy, Macroeconomics, Economic Research, Econometrics, Policy, Risk Management, Monetary Policy, Government, Financial Analysis, Analysis, Research, Strategic Communications, Data Analysis, Business Analysis, Higher Education, Governance, Strategy, International Economics, Financial Risk, Leadership, Management, Project Planning, Management Consulting, Leadership Development

Education
Harvard University Kennedy School of Government   2001 — 2001
Senior Executive Fellows Program, Public Sector Leadership

University of Toronto   1989 — 1990
Masters, Economics

Wilfrid Laurier University   1984 — 1989
Honours, Economics, Finance, Accounting

Experience
Hyundai Capital Canada   December 2014 - Present
Castrol - Wakefield Canada Inc  June 2011 - December 2014
Mitsubishi Motor Sales of Canada Inc.  June 2009 - June 2011
Honda Canada Inc.  September 2008 - June 2009
Honda Canada Inc.  March 2008 - September 2008
Honda Canada Inc.  May 2007 - March 2008
Insurance Bureau of Canada   November 2005 - May 2007
Kia Canada Inc.  April 2004 - May 2005

Skills
Automotive, Vehicles, Pricing, Customer Satisfaction, Market Analysis, Analysis, Process Improvement, Marketing Strategy, Product Planning, Forecasting, Strategic Planning, Competitive Analysis, Automobile, Business Strategy, Project Management, Market Research, Team Leadership, Negotiation, Budgets, Product Development, Sales, Automotive Aftermarket, Marketing, Business Planning, Customer Retention, Sales Management, Inventory Management, Account Management, Parts, Sales Operations, New Business Development, Cross-functional Team..., Dealers, Sales Process, B2B, Product Marketing, Continuous Improvement

Education
Humber College   2010 — 2011
Certificate, Project Management

Georgian College   2002 — 2005
Business Administration, Marketing/Business Management

Ryerson University   2001 — 2003
Engineering, Mechanical

Experience
Insurance Bureau of Canada   September 2011 - Present
Insurance Bureau of Canada   September 2010 - September 2011
Bank of Canada  October 2006 - October 2010
Bank of Canada  July 2004 - October 2006
Bank of Canada  July 2002 - July 2004

Skills
Monetary Policy, Macroeconomics, Economics, Econometrics, Financial Markets

Education
Carleton University   2002 — 2004
M.A., Economics

University of Toronto   1998 — 2002
B.Sc., Economics, Computer Science

Experience
HealthNow New York Inc.  April 2015 - Present
Lahey Health System Inc   August 2006 - April 2015
Concordant, Inc.   August 2004 - August 2006
Mirant  July 2002 - August 2004
Kenda Systems  May 1999 - June 2002
Kenda Systems  January 1999 - May 1999
CIBC  August 1997 - December 1998
Bank of Montreal  February 1997 - August 1997
Insurance Bureau of Canada   January 1991 - January 1997
ComputerLand  January 1986 - January 1991

Education
Humber College   1984 — 1986
Accounting

Experience
Thomson Reuters  July 2013 - Present
Wade Web Services   September 2011 - July 2013
Insurance Bureau of Canada   September 2010 - September 2011
Insurance Bureau of Canada   September 2002 - September 2010
Electro-Byte Technologies   May 2001 - September 2002
Lambton College (for Electro-Byte Technologies)   September 2000 - April 2001
Nova Group  July 1999 - July 2000

Skills
SEO, Dreamweaver, Web Development, HTML, Flash, Usability, Web Services, .NET, Social Media, Analytics, Advertising, Web Design, Marketing Communications, Web Content, CMS, CSS, Content Management, JavaScript, Online Marketing, Illustrator

Education
Toronto District School Board – Continuing Education   2014 — 2014
Adobe InDesign

Toronto District School Board – Continuing Education   2013 — 2013
Certificate, PHP and My SQL-Server Side Scripting

New Toronto Group   2008 — 2008
Certificate, Adobe Flash CS3: ActionScript 3.0

CDI College   2002 — 2002
Certificate, MS-CMS 2002 - .net

Fanshawe College   2000 — 2001
Certificate, Web Administration (Design and Development)

Insurance Institute of Canada   1996 — 2000
Associateship of the Insurance Institute of Canada, Insurance

University of Toronto
BA, Political Science

Experience
A-1 Personnel Resources Inc.   June 2014 - Present
Volt Workforce Solutions  October 2012 - March 2013
A-1 Personnel Resources Inc.   February 2000 - July 2011
The Wesbell Group of Companies   March 2008 - January 2009
The Etobicoke Medical Centre   May 2006 - June 2007
Insurance Bureau of Canada   February 1988 - April 1994

Skills
Applicant Tracking..., Technical Recruiting, Recruiting, Contract Recruitment, Temporary Staffing, Staffing Services, Payroll, Time Management, CRM, Temporary Placement, Screening, Administrative..., Customer Service, Interviews, Internet Recruiting, Human Resources, Microsoft Office, Administration, Vendor Management, Administrative...

Education
Humber College   1983 — 1985
Legal Secretarial

Humber College
Legal Secretarial